Product Manager Service Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the product manager service job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired. Read the complete guides below for more details.

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  • Pick from the thousands of curated job responsibilities used by the leading companies

  • Tailor your resume by selecting wording that best fits for each job you apply

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SD
S Denesik
Susanna
Denesik
3022 Kreiger Brook
Boston
MA
3022 Kreiger Brook
Boston
MA
Experience Experience
02/2016 – present
Detroit, MI
Service Program & Product Manager, Asia
Service Program & Product Manager, Asia
02/2016 – present
Detroit, MI
Service Program & Product Manager, Asia
02/2016 – present
  • Marketing acumen, good ear on market trends and creative ways to generate demand
  • Help to implement programs to achieve continuous improvements on customer satisfaction throughout the Asia installed base community
  • Constant communication with the various market units as well as key customers in order to formulate possible new service offerings that would strengthen our overall value proposition to the end users
  • Strong influencing and negotiations behaviors
  • Manage strategic relationships with identified Key Accounts for the Asia region, while working with the market units to drive local service participation across the different service activities (contracts, spares, batteries, T&M, project management)
  • Responsible for maximizing Emerson Network Power’s service business through effective service product management that would drive higher service attach rates from product sales as well as a better penetration across our installed base, driven through the service sales teams across the market units
  • Strong communicator in both written and verbal
10/2009 – 11/2015
Chicago, IL
Product Manager, Service Experience
Product Manager, Service Experience
10/2009 – 11/2015
Chicago, IL
Product Manager, Service Experience
10/2009 – 11/2015
  • 7+ years in product management, product marketing, and/or technology roles. 5 years working on innovative products and 3 years with service-oriented products
  • Coordinate with key stakeholders in developing and launching products, including engineering, marketing, customer care, sales, and business owners
  • Graceful. You are an open-communicator. You do well sharing ideas with other team members and providing insights in a clear, helpful way
  • Partner with engineers and developers through implementation phase to realize product vision
  • Fun. You're a charismatic people person who can talk to anyone; you're flexible, fearless, and excited to help build something awesome and share it with the world
  • Lead/facilitate design, brainstorming, and work sessions
  • Develop business cases and strategic rationale for new products, and presents to executive audiences
12/2003 – 05/2009
Phoenix, AZ
Product Manager, Service Products
Product Manager, Service Products
12/2003 – 05/2009
Phoenix, AZ
Product Manager, Service Products
12/2003 – 05/2009
  • Drive operational excellence and quality improvement for product lines including regular involvement with GEMBA Walks and rapid improvement events
  • Execute innovation and multigenerational product plans (MGPP) utilizing disciplined portfolio and innovation mgmt processes and tools
  • Develop, implement, and monitor distribution and pricing strategies and programs to meet and exceed price, volume and share targets
  • Initiate and support business cases for NPD programs that execute elements of the MGPP
  • Create and maintain detailed competitive product information
  • Create sales forecast and measure progress towards attaining milestones
  • Support the creation and execution of the marketing and commercialization plan for new products and existing product enhancements
Education Education
Bachelor’s Degree in Business Administration
Florida Atlantic University
Bachelor’s Degree in Business Administration
Skills Skills
  • Good knowledge of industry lab environment
  • Ability to communicate in multicultural environment,
  • Networking within and outside the company
  • Team player and organized
  • IT Marketing experience and/ or IVD are
  • Mastering of financial KPI’s
  • Fluent in English and German
  • French is
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1

Service Central Owner Program Product Manager Resume Examples & Samples

  • Conduct needs assessment and task analysis prior to developing curriculum
  • Work to transition Service Central from current state to future state
  • Understand Service Central needs analysis; work with Quality Assurance team to ensure quality training and reference material is posted
  • Design training materials, selecting the most effective training methodology to meet the desired objective
  • Design documents to provide the overview of planned training programs
  • Design training of all forms, including but not limited to e-learning, recorded tips, quick reference cards, reference materials / online manual pages, instructor led training, coaching guides, participant materials, on line gaming, digital guides, team meetings in a box, self-studies, and training tips
  • Revise and update materials on both a periodic and as-needed basis
  • Train and support training / facilitators to effectively and efficiently deliver developed curriculum
  • Proactively work with business partners and initiative sponsors to write policies and procedures for representatives under tight deadlines
  • Work effectively with other team members or outside contractors to develop curriculum or communications when necessary
  • Manage Quality assurance checkpoints to ensure the highest quality training is released to the field
  • 5+ years hands-on experience performing detailed business analysis and requirements specifications creation for complex broker/dealer systems
  • 5+ years in financial services settings
  • 3+ years with training design including but not limited to manual development, instructor led training, recorded training courses, and quick reference cards
  • Advanced knowledge of the instructional design process
  • Knowledge of Service Central design
  • Critical thinking and translation of business needs into technology solutions
  • Ability to analyze vague project requests and clarify into specific tasks, next steps and deliverables
  • Excellent written/oral communication skills and listening skills
  • Full systems development life cycle experience
  • Solid knowledge of Microsoft Office Suite, including Microsoft Access
  • Bachelor’s Degree in Instructional Design, Education, Communications, or a related field
  • Experience with Adult Learning Theories and information management
  • Two years’ experience within the brokerage or other financial services industry
  • Willingness to travel occasionally
2

Product Manager, Service Experience Resume Examples & Samples

  • Set new product strategies and defines roadmap for new service experiences
  • Define requirements and own all aspects of product specifications, collaborating closely with our Product Design and Engineering teams
  • Overall owner of development across the product lifecycle product discovery, delivery, deployment, and maintenance
  • Infuse knowledge into product decisions, including customer insights, competitive insights, market intelligence
  • Define success metrics for your products, drive measurements against those metrics, and be accountable for the success of those products
  • Develop business cases and strategic rationale for new products, and presents to executive audiences
  • Coordinate with key stakeholders in developing and launching products, including engineering, marketing, customer care, sales, and business owners
  • Lead in the discovery and identification of new product concepts-clearly identifying the product need and overseeing prototyping efforts
  • Serve as an expert and proxy for executives and team members for new service experiences
  • Evangelize product vision and concepts across internal constituents executives, business owners, marketing, engineering, and field leaders
3

Technical Product Manager Service Architecture Resume Examples & Samples

  • At least 2 years of experience with Service Architecture
  • Bachelor's degree or higher (e.g. computer science, engineering)
  • Strong analytical skills with excellent problem solving abilities
  • Be a team player
  • Think outside the box and generate viable solutions
  • Exhibits the utmost discretion when dealing with highly sensitive information
  • Ability to drive change from traditional application technology to banking as a service platform
4

Principal Product Manager, Self-service Resume Examples & Samples

  • Improvement to the online channel experience through new and innovative solutions and capabilities for self-service
  • Continually optimize the product and its roadmap, manage prioritization and trade-offs based on customer requirements, time-to-market, and industry trends and investment plan
  • Minimum 5 years of product management experience in E-Commerce or online retail, merchandising, and web technologies
  • Experience with market research, competitive analysis, and business case creation
  • Strong strategic, analytical and critical thinking skills; excellent oral and written communication skills; ability to communicate with executives internally and externally
5

Service Program & Product Manager, Asia Resume Examples & Samples

  • Owns and drives the Service Programs & Service Product Mgt in Asia in terms of the following
  • Responsible for maximizing Emerson Network Power’s service business through effective service product management that would drive higher service attach rates from product sales as well as a better penetration across our installed base, driven through the service sales teams across the market units
  • Formulate and execute program plans for specific service offerings such as LIFE, Optimization, Services through the Channel, Critical Space, Managed Services, Monitoring as a service, which will help provide incremental service sales for the market units
  • Help to meet or exceed Service Business targets for the Asia region
  • Manage strategic relationships with identified Key Accounts for the Asia region, while working with the market units to drive local service participation across the different service activities (contracts, spares, batteries, T&M, project management)
  • Develop and implement appropriate marketing programs and activities targeted at customers, vertical segments, key accounts, and Service Activity themes; to also initiate joint engagement activities with the product team, various verticals, depending on the market unit initiatives and regional strategies
  • Help to implement programs to achieve continuous improvements on customer satisfaction throughout the Asia installed base community
  • Problem solver , Good at conflict management
  • Strong influencing and negotiations behaviors
  • Analytical mind, understands and uses details to have a clear long term strategy
  • Education and Qualifications
  • Bachelor’s degree in Business Administration, Marketing, Finance, Engineering or related courses
  • Successful sales and management track record, preferably with some experience in service business
6

Functional Product Manager for Service Engineering Resume Examples & Samples

  • Act as the Functional product manager for a particular ‘service’ or ‘function’ within the Services engineering ‘platform’ used to deliver advanced customer and support services to Oracle customers. The services platform consist of the advanced support platform, portal and customer located gateway. A number of cloud support services are delivered using the platform including, but are not limited to, Oracle Solution Support Center, Oracle Advanced Monitoring and Resolution, Oracle Advanced Support Cloud Services, Lifecycle Support Services and Advanced Customer Support for Oracle Platinum Services
  • Gain a deep understanding of the customer and user experience for features developed, identify and fill product gaps and generate new ideas that improve customer experience and meet their current and future requirements
  • Work with stakeholders for a particular service or functional area to gain an understanding of their requirements for particular development releases of the platform
  • Analyze and develop requirements for development. Translate product strategy into detailed requirements. Create a product requirements document or PRD for features to be developed
  • Work with architects and development managers to articulate the stakeholder requirements and support creation of development use cases and user stories
  • Work with stakeholders, architects and development managers to prioritize requirements for development in specific releases, point releases and patches. Scope and prioritize activities based on business, stakeholder and delivery impact
  • Understand in detail the features being developed and develop documentation describing the features and how they should be used. Document the impact to delivery and stakeholders of the developed features. Provide user documentation
  • Run user acceptance testing for the developed features. Work with the users to make sure they are engaged and execute UAT and early access/beta testing of features and platforms
  • For areas the Functional product manager is responsible for, develop a feature/product roadmap for future developments of the particular ‘service’ or ‘function&#8217
  • Drive service and feature launches including working with delivery, marketing communications, executives, and other functional product management team members
  • Act as a service/feature evangelist to build awareness and understanding
7

Service Management Product Manager Resume Examples & Samples

  • Setting and executing the DCI Service Management vision and will be responsible for driving the overall implementation
  • Work with Enterprise and LM Business Area stakeholders and DCI leadership to ensure delivery of a cohesive, effective set of solutions through a clear strategy and architectural plan
  • Work with enterprise IT Service Management team to ensure that the DCI implementations are consistent and integrated with the larger enterprise solutions
  • Establish the right measurements and where possible industry benchmarks to track DCI services
  • Collaborate to establish Service Level Agreement(SLA) requirements and report against infrastructure Key Performance Indicators (KPI)
  • Facilitate effective communication across the entire EBS ITS DCI organization, ITS, Corporate Information Security (CIS), & all appropriate BA stakeholders to understand and integrate strategic product roadmaps into DCI operations
  • Ability to support a flexible work schedule (working off hours and holidays, as needed) with some travel
  • Position could be full time telecommuter if not located near an LM site with a DCI presence
  • Direct Design and architect experience with ITSM Suite products; such as ServiceNow Service Management (preferred), BMC Remedy, IBM Maximo, or equivalent ITSM tool
  • Tracking of IT metrics, KPIs and service levels
  • IT leadership (technical, project, SME) position
  • Effective relationship builder with demonstrated ability to be inclusive and lead a diverse team to solve enterprise-level problems
  • Effective interaction with all levels of the organization including Senior/Executive level
  • Effective interpersonal skills with the ability to influence others to gain support
  • 3 years of demonstrated or proven experience
  • Demonstrated effective teaming; ability to motivate and engage a team
  • Demonstrated excellent interpersonal and communication skills
  • Working across multiple LM Business Areas
  • Leading, motivating and engaging a virtual team
  • Configuring and enhancing aspects of ITSM Solutions (e.g. ServiceNow) utilizing out of the box functionality as much as possible and only customizing when necessary
  • Test automation and continuous integration and deployment
  • Agile development concepts
  • Cloud Architectures (public, private, hybrid, etc)
8

Product Manager, Global Service Resume Examples & Samples

  • Service Product Portfolio
  • Bachelors (ideally in a technical or engineering discipline) and Masters in Business (ideally with a concentration in General Management)
  • Specific and demonstrable skills in gathering service-related Voice of Sales and Voice of Customer, creating customer behavior segmentation and successes in migrating self-maintenance customers to service contracts via the creation and execution of high value and high profit service offerings
  • Ability to listen to customers, clearly separate perception from fact/data and execute winning plans and strategies to drive customer preference
  • Highly computer literate (especially in Excel and PowerPoint, Oracle and Salesforce.com a plus)
  • Strong deductive reasoning and problem-solving skills
9

Product Manager, Service Products Resume Examples & Samples

  • Execute innovation and multigenerational product plans (MGPP) utilizing disciplined portfolio and innovation mgmt processes and tools
  • Provide leadership to drive consistency in NPD process, VAVE, quality and reliability to meet and exceed customer expectations
  • Drive operational excellence and quality improvement for product lines including regular involvement with GEMBA Walks and rapid improvement events
  • Develop, implement, and monitor distribution and pricing strategies and programs to meet and exceed price, volume and share targets
  • Interact with engineering to ensure product design, quality and profitability goals are met
  • Support the creation and execution of the marketing and commercialization plan for new products and existing product enhancements
  • Drive manufacturing and quality decisions that result in product line success and long-term profitability
  • Collaborate with other product managers to ensure product line strategy supports broader system initiatives and ensures smooth integration with the overall product systems strategy
  • Initiate and support business cases for NPD programs that execute elements of the MGPP
  • Understand customer needs, industry requirements, product value in market, and competitive positioning
  • Drive activities to ensure an on-going and robust pipeline of VAVE activities
  • A minimum of 2 years of product management experience and strategic marketing experience
  • Bachelor’s degree in Engineering, Marketing or related discipline. MBA highly desired
  • Ability to work cross-functionally
  • A self-starter with the ability to work well in a team environment
10

Senior Product Manager & Colocation & Service Resume Examples & Samples

  • Lead the management of the full lifecycle of Digital’s product suite: Be responsible for all aspects of planning, defining, creating, launching, and refining products and services, to ensure that we have an appropriate product strategy for EMEA and APAC
  • Work closely with the global product management team to ensure regional product strategy is aligned with the global product roadmap
  • Develop product forecasts, value-based pricing frameworks and operational models
  • Lead cross-functional teams to drive efficiency improvements across the business and increase revenues
  • Work closely with the Product Marketing teams to maintain up to date knowledge of competitive landscape in EMEA and APAC, market trends and product/sales collateral
  • Sales training and development: Ensure that the sales team has the appropriate sales training required to position the product set on the market
  • Ownership of cost models by product and creation of business cases for new product launches
  • Support cross-functional teams during complex contract negotiations with customers
  • Strong technical and business acumen
  • Ability to work independently and manage multiple priorities
  • Excellent leadership and people skills to interact with customers, colleagues and cross-functional teams
  • Understanding of Datacenter Financials and ability to interpret financial metrics like ROI, ROIC, EBITDA and Gross/Net Margins very fluently
  • Demonstrated experience being a collaborative team-player
  • Proficiency in major Microsoft Office Applications and advanced knowledge of Excel
  • Ability to travel 25% of the time
  • Bachelor’s degree (MBA desirable)
  • In depth understanding of the Colocation and/or Wholesale Data Center Product and Market
  • 5+ years of relevant work experience in Data Center or Colocation fields
  • 7+ Years of product management experience
11

Product Manager, Service Experience Resume Examples & Samples

  • Day-to-day execution of product strategy, with a focus on products and services that help our customers get the most out of their mobile experience
  • Work closely with strategy and operations teams to ensure concepts meet our business objectives and establish our leadership position in product experience
  • Qualified candidates should have at least 5 years of experience including experience with requirements and design, managing engineering cycles, interaction design, user research, and usability testing
  • Demonstrated ability to work confidently with Program Management, Development, Product Planning, Brand, Marketing and Usability
  • Possess ability to think conceptually about design and information architecture
  • Understand the array of technical constraints, user goals and business requirements that shape current and future products
12

Product Manager, Selling & Service Experience Resume Examples & Samples

  • Document key needs, features and functionalities that help to drive Technology efforts; includes traceability and follow-through during discovery and grooming phases
  • Conduct analysis (quantitative and qualitative) to drive to appropriate recommendations and desired solutions; share with cross-functional team members to garner appropriate feedback and/or desired outcomes
  • Coordinate with stakeholders across the organization to ensure that current Store needs are being addressed (product health), while future Stores roadmap and programs are minimally impacted (concurrency mitigation)
  • Develop business cases and rationale to validate roadmaps and strategies; which may include coordination with cross-functional key members and intersections with other team’s roadmaps (planning and coordination)
  • Define and deliver key features and functionality that enhance the customer experience across Nordstrom Stores (may include both customer-facing interfaces and/or employee apps and tools)
  • Balance priorities of feature needs and roadmap; may include negotiation and coordination among Technology teams and stakeholder teams
  • Collaborate with peers and leaders across the enterprise to solicit needs and ensure outcomes align with enterprise priorities and goals
  • Effectively manage both internal and external partnerships on projects from concept-to-delivery to ensure that products and roadmap priorities get to market per specifications, within budget and on schedule. Contribute to key experiences within the customer journey
  • Monitor & identify customer needs staying current on industry standards/trends and respond by making adjustments to the user experience and product roadmap
  • Become a key subject-matter expert on one or many store product(s)/applications – use available technology solutions, where appropriate, to improve efficiency and ultimately benefit the customer
  • Review operating practices and procedures, determine whether improvements can be made and work to implement changes as appropriate
  • Research and resolve production and pre-production issues using appropriate and available resources
  • Be a champion for UAT/user-acceptance testing and ensure that the development process focuses on the practice of including Product Management in this phase of delivery
  • Present plans and updates to key peers in the organization to gain alignment on the key Program outcomes needed
13

Product Manager Service Offering Activation Resume Examples & Samples

  • Very result oriented
  • Passionate, energetic, and intrinsic drive to continuously improve our & his/her own performance
  • Marked experience of Service Level Agreements / Digital services development and/or management > 5 years
  • Strong analytical skillset: ability to digest complex information and bring back to its’ core messages
  • Convincing presenter, ability to influence people
  • Ability and experience to lead and coach a team
14

Product Manager Value Imaging Service Resume Examples & Samples

  • Own and deliver financial performance for the assigned portfolio
  • Identify the opportunity and develop region specific offerings to drive growth
  • Work closely with the region team & Channel partners in pitching the Product offering to the customer, work closely with the delivery team to ensure customer satisfaction
  • Define Product Models and Structures. Identify Offerings Items & Structures
  • Work with marketing teams to build value for service product in the assigned region
  • Create growth plans for the assigned product portfolio & geography
  • Create programs to capture & win more customers to GE service
  • Responsible for driving new programs/offering in the region assigned
  • Management of the cross-functional interface within the Regional Team for the product
  • 7+ years’ experience in sales or product management
  • High ethics and integrity
  • Strong business finance knowledge
  • Ability to build rapport, energize and influence people
  • Customer focused mindset with proven ability to respond quickly to internal and external customer needs
15

Product Manager, Service as a Product Resume Examples & Samples

  • Build knowledge and expertise on all the elements involved in ‘Service as a product’ and be the subject matter expert for your portfolio as you are a key point of contact for internal and external parties
  • Define, develop, document and manage products and services requirements both in a leading and a supporting role
  • Manage the product throughout its life-cycle, providing in-life support and drive resolutions to issues and problems
  • Control and monitor the performance of the products and services that are assigned to you. Ensure the ongoing and long term profitability of each product and the portfolio as a whole, and recommend actions to keep the products commercial relevant and profitable
  • Work closely with the Service delivery team (Global Supply team, Global field services), Commercial Development, Finance, Billing and the other Product Managers on the Service aspects for new and existing products and services where necessary
  • Provide relevant product information to assist the business units and marketing teams to develop the market messaging, collateral materials and occasionally support bid and proposal (B&P) responses to commercial opportunities
  • Coordinate and prepare or update product materials including product documentation, process documentation, reference guides and training programmes for all new products and services. Make sure that all product documentation on the various portals is up to date
  • Work closely with BU Commercial Development team and Finance to define performance metrics and maintain performance data on market delivery to ensure progress to plan is being met
  • 5 years experience in Product Management or Service and Support
  • Background and experience in Maritime Satellite Communications and/or Global Supply Chain organisations
  • Experience with the processes and financials for specification, selection, procurement, certification and rollout of managed communications solutions
  • Demonstrable capability to successfully run virtual and globally scattered cross functional teams leading to a successful delivery and rollout of products and services meeting/exceeding technical and financial performance objectives
  • Ability to work independently and flexibly, organizing and leading the execution of project tasks across multiple internal and external teams
  • Experience in the satellite communications and/or maritime industries
16

Product Manager, Service Marketing Resume Examples & Samples

  • 4-6 years’ marketing experience, preferably in a service environment
  • Demonstrated problem-solving, negotiation, analytical and project management skills
  • High degree of technical aptitude and multi-tasking capability
  • Excellent interpersonal, written, verbal and analytical skills; with demonstrated ability to interact effectively across all levels of the organization as well as with Customers
  • Ability to effectively influence people and to collaborate across functional areas
  • LI-KL1
17

Service Management Product Manager Resume Examples & Samples

  • Define users, create and maintain user stories, and develop and prioritize functional requirements for new or revised features or enhancements. Elaborate on epics, themes, and features that can be presented into user stories that are granular enough to be achieved in a single sprint
  • Responsible for the product and product features from start to finish. Key decision maker on priorities and design decisions, and works to ensure that all stakeholders are aligned. Inspect product progress and has complete authority to accept or reject work done
  • Develop and maintain an appropriately-prioritized backlog of user stories for implementation according to business value or ROI. Understand both the engineering and business side of the product being released and is ultimately responsible for representing the end-users’ needs
  • Participate in the daily scrums, sprint planning meetings, sprint reviews, and retrospectives
  • Ensure on-time completion according to specifications and within budgeted costs
  • Be recognized as company or industry thought leader
  • Mentor all professional levels
18

Product Manager / Service Product Development Resume Examples & Samples

  • Profile market & customer needs to provide insights into planning process, from multiple sources: SBU sales/marketing teams, primary and secondary market research, customer interviews, industry analysts, and mining of internal customer data
  • Develop business cases for new concepts: opportunity size, financial impacts by BU, market share, cost of sales, profitability expectations. Specify market requirements for current and future products by conducting market research supported by on-going, intimate knowledge of existing customers and non-customers (prospects and competitors)
  • Develop GTM (go-to-market) plan to enable market adoption of the roadmap and work with all relevant teams to ensure execution. Target market prioritization, define sales motion, effective positioning and merchandising of product
  • Measure and analyze existing products for opportunities to innovate and improve
  • Manage solutions roadmap lifecycle: inventory existing capabilities, rationalize offers, validate position in light of competitive changes, measure performance of launched offers and develop required growth or exit strategies
  • Server Technology – Systems Management, Rack, Blade, Converged Infrastructure, High Performance Computing (HPC), Hyper converged, Cloud
  • Storage Technology– Direct Attach, SAN (FC & iSCSI), Flash, Replication, De-Duplication, Data Management, Data Migration, Software Defined Storage
  • Networking – Layer 2/3 switching and routing, wireless, Software Defined Networking,
19

Product Manager, Service Products Resume Examples & Samples

  • Collaborate and contribute to future services portfolio and roadmap (factory warranty, maintenance plans, and extended warranties)
  • Develop and define future service products and author Market Requirements Documents (MRDs)
  • Maintain existing service offerings portfolio
  • Lead efforts on competitive analysis that details competition’s service offerings, sales and product strategies and develop and apply insights to Tesla’s current and future services portfolio
  • Manage business performance, growth, profitability, and emerging opportunities using models and analytical approaches
  • Create sales forecast and measure progress towards attaining milestones
  • Facilitate pricing discussions with Finance and Services organizations
  • Manage day-to-day tactical business needs with speed and urgency with emphasis placed on customer experience
  • Execute new vehicle factory warranty program and influence and evolve features, as needed
  • Evangelize product with Marketing, Sales, Delivery, and go-to-market organization to communicate vision, roadmap, and best practices
  • Ability to operate in fast-paced environment with limited information
  • Product Management, Understanding the Customer, Product Development, Requirements Analysis, Pricing, Planning, Competitive Analysis, Sales Planning, Financial Planning and Strategy, Global Market Strategy, Project Management
  • 6-8 years’ experience as a Product Manager in Service and Support space with clear record of achievement and results
  • MBA preferred, or ability to demonstrate business acumen and decision-making
  • Critical, creative, and strategic thinking capability
20

Product Manager, New Alexa / AWS Service Resume Examples & Samples

  • Demonstrated ability to succeed in delivering high-quality technology products and services in a high-growth environment
  • Ability to prioritize well, communicate clearly, and understand how to drive a high level of focus and excellence with a strong, talented, opinionated team
  • Sound business judgment, proven ability to influence others, strong analytical thinking skills
  • Ability to conceptualize, manage, and prioritize multiple projects
  • Minimum of 3+ years of product management and/or business development experience in technology companies or business units
  • Minimum of 3+ years of experience translating customer needs into engineering requirements, developing cost and pricing models, and delivering exceptional customer experiences
21

Product Manager Service Resume Examples & Samples

  • Define the adequate service marketing strategy ensuring growth and profitability for bioMérieux
  • Positioning of service offer regarding customer needs and competition
  • Ensure understanding and implementation of bioMérieux service strategy in every subsidiary. In particular
  • Service basics : Price list, contract levels and commercial offer aligned with bioMérieux guidelines (contract coverage-conversion- renewal…)
  • “New services” communication, promotion and implementation (Training/Metrology/Workflow Assessment)
  • Optimize the Service sales performance and achieve the Cluster Service Budget
  • Support and challenge the Cluster country team (sales, service and marketing) in developing the Service business
  • Plan customer meetings, establish Key Opinion Leader Network, hold workshops, symposiums
  • Master degree in marketing or adequate experience
  • Proven experience in service sales and marketing
  • Good knowledge of industry lab environment
  • IT Marketing experience and/ or IVD are a plus
  • Ability to communicate in multicultural environment,
  • Team player and organized
  • Networking within and outside the company
  • Mastering of financial KPI’s
22

Senior Product Manager Service Provider Solutions Resume Examples & Samples

  • Own and drive the internal and external content and enablement agenda
  • Acting as the expert for the products in market
  • Developing technical customer facing and internal training content in the form of PowerPoint Presentations, Product Demos, Videos, White Papers and Blogs among others
  • Articulating the differentiated value proposition at trade shows, executive briefings and internal customer events among others
  • Building, nurturing and engaging user communities thorough in-person and social media means and representing Commvault at these forums
  • Being the face of the product with the internal and partner technical selling communities and championing their requirements across Commvault
  • Monitoring, analyzing and reporting top customer issues regularly
  • Building, nurturing and engaging technical communities including bloggers, technical reviewers and other key influencers
23

Senior Product Manager, AWS Service Catalog Resume Examples & Samples

  • Minimum of 3+ years of software product management experience; preferably within a product team, professional services firm or similar environment
  • Experience with SaaS, PaaS, or enterprise-level products
  • An understanding of Amazon Web Services
  • Strong experience in identifying and implementing UX/UI best practices
  • Excellent oral and written communication skills and an ability to influence others
  • An entrepreneurial spirit
24

Asia Service Program & Product Manager Resume Examples & Samples

  • Responsible for maximizing Vertiv's service business through effective service product management that would drive higher service attach rates from product sales as well as a better penetration across our installed base, driven through the service sales teams across the market units
  • Formulate and execute program plans, especially on increasing service business through the channel partners as well as incremental revenue from specialized service offerings such as Optimization, LIFE, Critical Space, Managed Services, and Monitoring as a service
  • Constant communication with the various market units as well as key customers in order to formulate possible new service offerings that would strengthen our overall value proposition to the end users
  • Required Competence
  • Data Center technical experience
  • Channel management experience
  • Strong communicator in both written and verbal
  • Excellent presentation and interpersonal skills
  • Marketing acumen, good ear on market trends and creative ways to generate demand
  • Excellent business ethics and integrity
  • 'Can do' attitude and Sense of urgency
  • Expert in Microsoft Excel, formulation of pivot tables and reports
  • Bachelor’s degree in Business Administration, Engineering or related courses
  • In a managerial role currently, experienced with managing people
  • 7 + years experience in sales &/or key accounts mgt
  • 5 + years experience in people management
  • Experience in marketing, product positioning and demand generation activities
25

Senior Product Manager Big Data-as-a-service Resume Examples & Samples

  • Lead the definition of the Big Data-as-a-Service platform layer requirements, including stream and batch processing
  • Collaborate with other OLP product managers to synchronize overall product roadmap deliverables
  • Drive the definition of a harmonized experience for third-party developers creating stream and batch processing pipelines
  • Develop a cohesive product vision, considering market trends and opportunities, major customer needs, gaps in the current market offerings, as well as current and future competitive landscape
  • Perform competitive analyses
  • Work closely with Finance and Business Planning to build detailed business cases for product evolution
  • Interface with Marketing groups to build Product Marketing materials for communication to Sales, customers, developers, and partners
  • Drive evangelism of current and future Service capabilities
  • Significant (5+ years) work experience in Product Management or a related field (Program Management, Product Marketing), with a proven track-record of delivering products and services
  • Ability to reduce complex problems and requirements into implementable solutions
  • Demonstrated ability to lead a team through influence, and in the face of complex technical challenges
  • Experience working with UI/UX design teams