Partner Relationship Manager Resume Samples

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AU
A Upton
Araceli
Upton
1837 Olaf Glen
San Francisco
CA
+1 (555) 392 4080
1837 Olaf Glen
San Francisco
CA
Phone
p +1 (555) 392 4080
Experience Experience
Phoenix, AZ
Partner Relationship Manager
Phoenix, AZ
Krajcik Inc
Phoenix, AZ
Partner Relationship Manager
  • MSS Sales Training and Marketing Support
  • Proven track record of monetizing managed security services
  • Proven track record of successful Partner product and sales training
  • Identify opportunities for organic growth within existing partnerships
  • MSSP recruiting, development and revenue maximization
  • Support sales opportunities from a partner services perspective (RFP, references, onsite)
  • Address escalated partner concerns with the highest of urgency, ensure a timely resolution and follow-up
Boston, MA
Institutional Partner Relationship Manager
Boston, MA
Maggio LLC
Boston, MA
Institutional Partner Relationship Manager
  • Developing professional expertise, applies company policies and procedure to resolve a variety of issues
  • Identify opportunities to improve plan recordkeeping and operations. Provide periodic updates and reports pertaining to initiatives
  • Respond accurately and timely to sensitive/escalated situations from account managers, other client facing teams and management
  • Develop, implement and monitor policies, procedures, reporting and service support for all Partner issues
  • Builds productive internal/external working relationships. Explains information and persuades others in straightforward situations
  • Thorough working knowledge of MS Word, Excel and PowerPoint
  • Acts as the primary contact for an Institutional Partner who supports the relationship with regards to product, administration, operations, policies, procedures, and on-going servicing
present
Houston, TX
Channel Sales Partner Relationship Manager
Houston, TX
Carter-Kris
present
Houston, TX
Channel Sales Partner Relationship Manager
present
  • Facilitate management of new and existing partners by maintaining relationships with key decision makers at various levels
  • Work with partners to develop success metrics including specific KPIs that drive adoption and revenue growth for GE SWS
  • Work with Marketing on Partner Communications, partner portals
  • Address channel conflicts and partner performance issues
  • Establish clear, consistent and accurate financial reporting
  • Facilitate partner relationships by identifying and working with partners who commit to GE SWS’s strategic directions
  • Establish sales plans with each channel sales partner in concert with region sales objectives
Education Education
Bachelor’s Degree in Business Administration
Bachelor’s Degree in Business Administration
Rowan University
Bachelor’s Degree in Business Administration
Skills Skills
  • Analytical skills include familiarity with P&L statement; strong ability to understand statistics; and ability to prepare and present business cases
  • Strong attention to detail
  • Excellent written and verbal communication skills
  • Excellent computer skills (PowerPoint, Word, Excel)
  • The ability to Travel: 50Percent
  • Excellent presentation and negotiation skills
  • Ability to structure and deliver presentations to executive level and across stakeholders
  • Excellent presentation skills to executives & individual contributors
  • Any product management experience would be great
  • Extensive knowledge with SFDC, specifically pipeline management
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12 Partner Relationship Manager resume templates

1

Partner Relationship Manager Resume Examples & Samples

  • Assess partnership program and go to market strategies, identify opportunities to drive qualified referrals and implement tactics/changes required to achieve your overall sales targets within the partner portfolio
  • Develop, implement and lead the launch of Partnership Programs taking into account all aspects of the go to market plan including but not limited to marketing programs, sales and partner training, forecasting and customer support readiness
  • Work cross functionally with marketing, sales, technical product support, legal and other impacted business units to ensure a high-level of satisfaction from the partner relationships
  • Build and deliver partner business reviews to discuss results against key performance indicators and develop strategies to positively impact the relationship for both Chase Paymentech and the Partner
  • Re-negotiate partner contracts needed to retain partner relationships
  • Manage and resolve issues with partners to ensure timeliness and success of program
  • Prepare required status reports and communicate effectively to senior management
  • Three to five years outside business to business sales and strategic account management experience
  • Marketing and project management experience preferred
  • Results driven with a strategic mindset and strong business development skills
  • Highly self-motivated, positive and enthusiastic
  • Ability to work well under pressure, including driving results and meeting critical deadlines
  • Strong technical, organization and analytical skills
  • Advanced at Windows based Office Suite to include Word, Excel, and PowerPoint
  • Bachelor's degree or equivalent training in business, marketing and sales in lieu of degree
2

Education & Partner Relationship Manager Resume Examples & Samples

  • Manages relationships and functions as single point of contact for partner companies as it pertains to educational venues available with Raymond James and the financial advisors
  • Establishes and makes recommendations to senior management on criteria surrounding event participation. Works with other areas of the company to deliver these expectations and criteria to partner companies as well as other initiatives related to the partner relationship
  • Coordinates and hosts partner visits to the international headquarters to promote the strategic initiatives of Raymond James and foster and promote working relationships with financial advisors and other areas of the company
  • Coordinates the review of recommended partner educational materials with the Compliance department to ensure they meet regulatory approval prior to being made available to financial advisors
  • Represents Raymond James at various partner company meetings and events
  • Company’s working structure, policies, mission, strategies, and compliance guidelines
  • Principles of banking and finance and securities industry operations
  • Adult learning theory, marketing and branding
  • Identifying the needs of customers through effective questioning and listening techniques
  • Follow-up to ensure resolution and completion of tasks
  • Operating standard office equipment and using required software application to produce correspondence, reports, electronic communication, spreadsheets, and databases
  • Use appropriate interpersonal styles and communicate effectively and professionally, both orally and in writing, with internal and external clients at all organizational levels, and with all levels of expertise in the securities industry, to accomplish objectives
  • Stay current on developments in the field, both inside and outside of the organization
3

Partner Relationship Manager Resume Examples & Samples

  • Business Development including business casing; qualitative evaluation; contract writing & negotiation
  • Change Management & Innovation
  • Risk Management & Control
  • Marketing plans
  • University Degree in Business or Marketing
  • 5 - 10 years’ work experience in relationship management / sales & Marketing
  • In-depth knowledge of third party contracting and negotiation skills required with strong knowledge of analytical and financial models
  • Superior Oral and Written communication skills (bilingual is an asset)
  • Excellent computer skills (PowerPoint, Word, Excel)
  • Analytical skills include familiarity with P&L statement; strong ability to understand statistics; and ability to prepare and present business cases
  • Ability to structure and deliver presentations to executive level and across stakeholders
4

Partner Relationship Manager Resume Examples & Samples

  • Primary partner contact within ARS, communicating regularly with partners to understand needs and push initiatives forward. Represent business needs of partner back into the business as actionable solutions. Primary partner advocate
  • Manage partner profitability and own the partner P&L’s. Ensure both partner and ARS financial objectives are met/exceeded by securing additional opportunities for marketing, introducing new products, increasing channels of distribution and managing expenses
  • Experienced marketer with 7+ years of experience leading partner relationships developing strategic marketing plans
  • Clear thinker who has the ability to focus the organization on critical items
  • Inclusive leader experienced in leading a team; external focus
  • Strategic leadership and planning, balancing Allstate Roadside Services and partner needs to develop strategy and drive business solutions; customer centric and business goals advocate
  • Project management skills - able to manage multiple projects
  • Six Sigma MBB/BB/GB certification preferred
  • Problem solving, decision making,
5

Institutional Partner Relationship Manager Resume Examples & Samples

  • Directly responsible for managing a block of top tier partner business and serve as the primary contact
  • Act as contact and reference for block partners for the purpose of answering questions and resolving complex and escalated problems regarding all aspects of product and plan operation such as administration, investment products, policies and procedures, regular partner reviews and on-going servicing
  • Interface with block partner and internal constituents to understand overall objectives and requirements; prepare product build out strategy to create an optimal product offering for the block partner
  • Communication roll out and training on new functionality and services
  • Develop, implement and monitor policies, procedures, reporting and service support for all Partner issues
  • Train and mentor staff
  • The ability to balance and prioritize multiple projects and workloads to meet business needs
  • Regional and multi-state travel with overnight stays required
  • May require FINRA Series 6 (within 60 days of date of hire)
  • Strong client communication and public speaking skills
  • Minimum of 5 years experience to include knowledge of retirement plan industry; trust administration; participant recordkeeping; plan compliance; plan consulting; investment management; and relationship management
  • Ideal candidates will possess a strong understanding of the marketplace including employers, employees and intermediary, and have the ability to influence internal and external clients and partners
  • Ability to work independently with solid problem solving skills
6

Partner Relationship Manager, Optumlabs Resume Examples & Samples

  • Partner Relationship Management
  • 4+ years of relevant work experience
  • High level of proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint
  • Demonstrated ability to communicate ideas clearly and concisely
  • Team leadership skills
  • Process improvement and project management experience (e.g., Lean, Six Sigma, PMP)
7

Health Plan Partner Relationship Manager Resume Examples & Samples

  • 5+ years of account management or other relevant experience
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive
  • Strong project management, analytical and presentation skills (preferably within the banking, healthcare or technical industries)
  • Strong ability to identify customer need and provide proper rationale for utilizing internal business capabilities to solve the need
  • Self-motivated, and adept at developing internal and external relationships
  • BA/BS degree or equivalent
8

Partner Relationship Manager Apple Pay Business Operations Resume Examples & Samples

  • 2-3 years + experience as an Operations Analyst
  • Manage external partners in the Americas to develop meaningful and long-lasting relationships
  • Establish best practices with colleagues across the regional business operations teams
  • Engage with cross-functional partners (e.g. E2E, Marketing, Server, Retail, etc.) teams as the “voice” of your partners
  • Effectively manage internal and external partners through effective written and verbal communication
  • Manage change. Working side by side with your partners to implement new ideas effectively within the Apple culture. Influence decisions and change management through collaboration, leadership and a customer-focused approach
  • Analytical capabilities needed to synthesize complex issues into a clear story and/or assess business operational opportunities
  • Streamline the global billing program for the platform
  • Play a “consulting” role in facilitating expansion of the platform into new countries
  • Soft Skills Required
  • Excellent verbal and written communication skills with the ability to communicate at all organizational levels
  • Strong ability to establish trust across various styles
  • Strong sense of empathy for external partners you are supporting
  • Experience in facilitating external partner communications (e.g. presentations, conference calls, and emails)
  • Collaborative, flexible and open working style, with an ability to quickly establish trust and credibility
  • Excellent teamwork skills and ability to influence others
  • Strong level of customer focus
  • High level of professionalism, energy and sense of urgency to “make things happen"
9

Channel Sales Partner Relationship Manager Resume Examples & Samples

  • Degree level education
  • Requires successful partnership management experience within a division of a mid to large company
  • Sales and/or customer facing experience
  • Successful contract negotiation skills
  • Must be at ease in matrix organization
  • Experience leading transversal initiatives across a global organization
  • Ability to establish a collaborative work environment with global stakeholders
  • Understand the role of channel sales partners in the organization
  • Experience working with power (electric, water, gas, renewables), telecommunications and oil & gas companies globally a plus
  • Demonstrated success in working with partners to meet sales targets
  • Ability and willingness to travel nationally and inter-nationally
10

Business Partner Relationship Manager Resume Examples & Samples

  • You are responsible for analysis and consulting concerning complex requirements of business processes of internal and external customers from a technical and economical point of view, incl. reporting demands for the areas Marketing, Sales and Communication
  • The implementation of national and international projects is also part of your role while considering long-term market trends and appropriately involving internal partners / external manufacturers and suppliers
  • You translate IT solutions into business language and business needs using IT terms and communicate those to your business partner community via various channels e.g. newsletters, social media, etc
  • You recognize gaps in communication and teamwork and take action in order to solve issues in your area of responsibility
  • The detailed project planning and prioritization, based on available time frame/budget, is also part of your responsibilities
  • You incorporate new regulations into existing policies, procedures and work instructions
  • You are capable of determining whether current platform satisfies business requirements and if so, to work with IT development team to accurately estimate resulting effort (cost, resources and time) to meet those requirements
  • You define request priorities with partners and IT interfaces
  • You successfully completed university education and hold a bachelor’s degree in Business Administration, Computer Science or similar
  • You have at least 3 years of experience as Demand Manager or Senior Level Business Analyst
  • IREB® Certified Professional for Requirements Engineering is considered a plus
  • You understand the technical and organizational IT landscape, have ability to compare notes with stakeholders and develop effective solutions for problems
  • You have sound project management experience
  • You bring in skills and international experience in the area of Marketing, Sales and Communication and possess the ability to work in a global team; willingness to travel internationally is required (varies depending on project status)
  • You are fluent in written and spoken English and convince us with your independent working style, team player attitude, self-initiative, communication skills and your analytical skills
11

Services Partner Relationship Manager Resume Examples & Samples

  • 10 years' experience in sales, services, partner management and/or solution creation
  • Successful partnership management experience within a division of a mid to large company is preferred
  • Ability to use salesforce.com is preferred
  • Strong business acumen and inter-personal skills
  • Manage partners with business objectives in mind
  • Ability to work with partners of all types from large systems integrators to smaller specialized companies
  • Knowledge of relevant industry software solutions including but not limited to operations software, cloud and managed services, enterprise software, IOT, analytics
  • Experiencing developing new services solutions
  • Demonstrated success in working with partners to resolve complex issues and develop solid business relationships
  • Proven ability to champion new ideas, with strong execution skills and proven ability to translate ideas into actions
  • Understand the role of services partners in the organization
12

Partner Relationship Manager Resume Examples & Samples

  • You`ll come from a solution sales/account management background, ideally in a field based role
  • Any product management experience would be great
  • Passionate about delivering first class customer service
  • A track record of building and managing key relationships with people at all levels
  • Any healthcare experience would be welcomed
  • Able to work well under pressure
  • Full UK driving licence and flexible to travel across the UK when required
13

Partner Relationship Manager Resume Examples & Samples

  • 2+ years of project management experience
  • 1+ years of relationship management experience
  • Excellent time management, organizational, communication and prioritization skills and ability to balance multiple priorities
  • Demonstrated critical thinker
  • Must be happy in fast-paced, dynamic environment with constantly shifting priorities, ambiguity, and uncertainty
  • Process improvement and project management experience (e.g., Lean, SixSigma, PMP)
  • Consulting experience
  • Experience working with virtual teams
14

Partner Relationship Manager Resume Examples & Samples

  • Lead, coach and develop team members to provide exceptional relationship building, problem solving and service delivery for HealthEquity’s health plan and other partners
  • Address escalated partner concerns with the highest of urgency, ensure a timely resolution and follow-up
  • Serve as an internal ambassador for our partners and represent those interests in HealthEquity business projects
  • Support contract renewals for your team’s partners
  • Coordinate partner communications
  • Track team member capacity and allocate resources for new partner requests
  • Identify opportunities for organic growth within existing partnerships
  • Support sales opportunities from a partner services perspective (RFP, references, onsite)
  • Travel with team members to support onsite service review meetings
  • 5+ years of relationship management with health plans or within the health benefits/ health account industry
  • 2+ years of leadership experience
  • Self-starter and self-motivated
15

Partner Relationship Manager Resume Examples & Samples

  • 5+ years of account management or other relevant experience (preferably within the healthcare and CDHP industry)
  • Strong project management, analytical and presentation skills (preferably within the healthcare, banking or technical industries)
  • Proven ability to manage multiple projects at a time, while paying strict attention to detail
  • Strong customer service focus, work ethic and attention to detail are critical to success in this position
16

Partner Relationship Manager, Mssp West Resume Examples & Samples

  • MSSP Channel Program and Ecosystem Management
  • MSS Sales Training and Marketing Support
  • Experience in managing partners and sell-through relationships
  • Minimum 5 years of experience with an IT manufacturer with an emphasis on channel management
  • Minimum 5 years selling enterprise network security products and network services
  • The ability to Travel: 50%
17

Business Partner Relationship Manager Resume Examples & Samples

  • 5+ years experience in the following areas
  • Partner Relationship experience in Healthcare Information Technology
  • Ability to manage high volume partnerships
18

Partner Relationship Manager Resume Examples & Samples

  • BS/BA required
  • Excellent written and verbal communication skills, strong numerical and analytical aptitude, and negotiating skills
  • Excellent interpersonal skills; ability to form relationships and work successfully with business and technical teams across the organization
  • A passion for digital media and entertainment
19

On-boarding Partner Relationship Manager Resume Examples & Samples

  • To work collaboratively with Product Delivery as part of the launch process by understanding the product prior to going to market to ensure it maps into the generic On Boarding process
  • By understanding the complexity of the On Boarding process, the key contributing stakeholder functions, leverage established relationships to manage and improve the e2e On Boarding process
  • Provide onsite support during the Set-up, Test and Warranty periods during the On Boarding Process until Partner sign off and transfer into In Life
  • Accountable for the completion of a Partner’s On Boarding experience within timescales agreed with all process key stakeholders (once established) and making improvements based on CSAT gathered at completion
  • Provide all communication and necessary current date documentation to Partners in readiness for sign off to In Life
  • Maintain a holistic overview of the On-Boarding end to end service
  • Ensure virtual management of all areas that the On-Boarding process requires
  • Feed into On-Boarding step by step processes and procedures and drive continuous improvement of these
  • Support the On-Boarding Co-ordinators in their role and drive overall quality across each on-board
  • Drive delivery against agreed SLA and OLA’s as per formal agreements
  • Ensure Partners are capable and competent to order the products and services they take from TalkTalk Business, working closely with the training departments / owners to address any identified knowledge gaps
  • Carry out site visits during the go live / Warranty period of the On-Boarding experience
  • Own the Test and Warranty period and any issues that may arise on behalf of the Partners
  • Own and drive process improvements (SIP) relevant to the role and purpose
  • Previous service management / relationship management is essential
  • Able to demonstrate a good understanding of technical information, with the ability to convey this information to both a technical and non-technical audience
  • A good working knowledge of Microsoft Operating Systems and Microsoft Office packages
  • Demonstrate a good understanding of the technical training needs of Opal’s various sales channels and external customer base
  • Knowledge of the telecoms industry would be a distinct advantage
20

Partner Relationship Manager Resume Examples & Samples

  • MSSP recruiting, development and revenue maximization
  • Achievement of agreed quarterly sales goals
  • Proven track record of monetizing managed security services
  • Proven track record of successful Partner product and sales training
  • Excellent presentation skills to executives & individual contributors
  • Extensive knowledge with SFDC, specifically pipeline management
  • A self-motivated, independent thinker that can move projects to achieve strategic goals
  • Candidate must thrive in a fast-paced, ever-changing environment
  • Competitive, Self-starter, Hunter-type mentality
  • The ability to Travel: 50Percent
21

Senior Partner Relationship Manager Resume Examples & Samples

  • 7-10 years of demonstrated results as an account manager in a technical, e-commerce, or media-related environment
  • Excellent written and verbal communication skills, strong numerical and analytical aptitude, proven negotiating skills
  • Demonstrated ability to credibly coordinate between technical teams and business stakeholders, as well as have an understanding of the systems and processes that will be utilized in achieving program objectives
  • Proven track record of delivering initiatives from conception through completion
  • Demonstrated ability to think both strategically and tactically
  • Proven ability to multitask and manage multiple projects through work prioritization and planning
  • Proactive attitude and willingness to dig deep to achieve goals
22

Institutional Partner Relationship Manager Resume Examples & Samples

  • Acts as the primary contact for an Institutional Partner who supports the relationship with regards to product, administration, operations, policies, procedures, and on-going servicing
  • Respond accurately and timely to sensitive/escalated situations from account managers, other client facing teams and management
  • Provide education and training for internal and external stakeholders for new and existing operational processes, products and system functionality
  • Ensure all required reporting is accurate and delivered within agreed upon timeframes
  • Monitor Service Level Agreements (SLA's) to ensure alignment with contractual obligations
  • Ensure all current contracts/fee schedules/amendments are maintained on the RM SharePoint site
  • Bachelor's degree and/or equivalent work experience
  • FINRA Series 6 license required within established timelines
  • Minimum of 3 years experience in the financial services industry; 2 years of retirement/defined contribution experience; 3 years of administration and/or relationship management experience
  • Builds productive internal/external working relationships. Explains information and persuades others in straightforward situations
  • Developing professional expertise, applies company policies and procedure to resolve a variety of issues
  • Thorough working knowledge of MS Word, Excel and PowerPoint
  • Previous client service/relationship management experience preferred
  • Basic knowledge of IRS codes, along with recordkeeping and administration experience
  • Ability to manage multiple tasks and projects simultaneously; works independently with solid problem solving and critical thinking skills
23

Partner Relationship Manager Resume Examples & Samples

  • Demonstrated results as an account manager in a technical, e-commerce, or media-related environment
  • BS/BA or equivalent
  • Excellent interpersonal skills; ability to form relationships, influence direction and work successfully with business and technical teams across the organization, as well as external stakeholders
  • Process oriented – can drive clarity from ambiguity by establishing scalable processes
  • Multi-lingual (English + French, Spanish and/or Italian) a bonus