Partner Relationship Manager Job Description

Partner Relationship Manager Job Description

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Partner relationship manager provides reinsurance subject matter guidance to the AIG Multinational community on reinsurance related topics and processes included in the design and execution of Multinational programs.

Partner Relationship Manager Duties & Responsibilities

To write an effective partner relationship manager job description, begin by listing detailed duties, responsibilities and expectations. We have included partner relationship manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Establishes and makes recommendations to senior management on criteria surrounding event participation
Responsible for developing, growing and retaining business for moderately complex portfolio
Make decisions against broad guiding parameters with limited direction
Assist in developing, maintaining and improving policies, processes and procedures for both/either department
Act as a strategic and trusted advisor to business platform leadership and real estate liaisons
Responsible for assisting the business partners in developing and obtaining PAR approvals, and transition an initiative from the strategy and PAR approval stage to implementation in partnership with impacted stakeholder groups
Build strong partnerships with channel partner leadership and their teams to drive increased Chase Commerce Solutions’ penetration
Help coordinate and take part in strategic initiatives to improve coordination between CSo and channel partners
Promote sales team product awareness, focus and product knowledge by participating in in-market learning and development sessions
Provide organizational clarity and serve as a point of contact for channel partners, helping them navigate CSo

Partner Relationship Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Partner Relationship Manager

List any licenses or certifications required by the position: PMP, PMI, PRINCE2, PHR, GB, BB, MBB

Education for Partner Relationship Manager

Typically a job would require a certain level of education.

Employers hiring for the partner relationship manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Technical, Management, Healthcare, Education, Computer Science, MBA, Marketing, Information Technology, Graduate

Skills for Partner Relationship Manager

Desired skills for partner relationship manager include:

Consumer & Business Banking with specific emphasis in sales processes
Analytics
Cloud and managed services
Enterprise software
Existing AIG multinational account service systems and processes
IOT
Procurement and negotiation
Along with recordkeeping and administration experience
Customer needs and voice
Excel and PowerPoint

Desired experience for partner relationship manager includes:

Identifies and initiates proactive and corrective action
Plans, analyzes and responds to project risk
Responsible to provide task/project updates via concise communications (e-mail, v-mail)
Applies knowledge and understanding of business processes
Generates recommendations for business process improvement
Facilitate initiatives and related sub-projects

Partner Relationship Manager Examples

1

Partner Relationship Manager Job Description

Job Description Example
Our growing company is looking to fill the role of partner relationship manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for partner relationship manager
  • Assist with escalation/resolution of client issues
  • Primary partner contact within ARS, communicating regularly with partners to understand needs and push initiatives forward
  • Manage partner profitability and own the partner P&L’s
  • Ensure partner contract compliance and manage contract renegotiations
  • Interface with block partner and internal constituents to understand overall objectives and requirements
  • Operate as the lead point of contact for any and all matters specific to your partners
  • Build and maintain strong, long-lasting partner relationships
  • Develop a trusted advisor relationship with your day-to-day partner contacts
  • Facilitate engagement activities between partner resources and internal resources such as the sales organization, implementation team executive leadership
  • Ensure the timely and successful delivery of our solutions according to partner needs and objectives
Qualifications for partner relationship manager
  • Receive minimal direction toward daily goals and objectives
  • Typically requires BA/BS degree or equivalent plus 5-7 years related experience
  • Experience ideally includes process improvements, operations management and business analysis
  • Ability to analyze and solve problems with moderate complexity
  • Concise and clear communications
  • Financial services/banking experience preferred
2

Partner Relationship Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of partner relationship manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for partner relationship manager
  • Analyze and report on key account metrics
  • Collaborate with your peers to identify opportunities for improvement and learn from other similar partners
  • Assist with employer group escalations that are affiliated with your health plan partners
  • Support senior leadership in strategic management of partner
  • Proactively oversee, monitor and liaise with partner on transactions and interactions
  • Coordinate support and communication of partner details and solution with various internal account managers who support employer groups associated with your health plan partners
  • Primary project lead for issue resolution from identification to completion
  • Coordinate and lead regularly scheduled partner meetings
  • Document and maintain partner solution
  • Collects forecast information and tracks performance to forecast
Qualifications for partner relationship manager
  • Computer and software knowledge required for Microsoft Outlook, and Microsoft Office suite
  • Demonstrated ability to take initiative and have bias for taking thoughtful action
  • Well-developed relationship management/lender and business development/sales skills
  • Minimum of 5 years experience to include knowledge of retirement plan industry
  • Experience in facilitating external partner communications
  • Under minimal supervision of the Sr.Manager BD execute on BD programs to assure commercial success
3

Partner Relationship Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of partner relationship manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for partner relationship manager
  • Drive revenue enhancing opportunities with existing partners
  • Liaison between partner and TMO (ops, product, eit, engineering)
  • Generate and track enhancements
  • Partner with key leaders at each of the assigned deployments to ensure alignment and engagement with the application support model, and ensuring expectations are managed and met/exceeded
  • Work with all the CoE team leaders to ensure seamless support services from the end user’s perspective
  • Establish a strong business user network
  • Assist with business process re-engineering utilizing best business practices supported by Oracle e-Business Suite in the area of application support to improve productivity and customer interaction
  • Plan and coordinate support transition activities for future R12 EBS deployments to ensure a smooth transition from post-implementation stabilization phase to the CoE support model
  • Participate in CoE Operations team responsibilities like coordinating releases, coordinating maintenance windows, communication, customer care activities, issue escalation
  • Focus on continuous improvement actions that result in a more reliable system and more efficient support processes
Qualifications for partner relationship manager
  • Ability to analyze complex data for relevant conclusions
  • Ability to create and use complex spreadsheets
  • Able to interface with prospective customers and follow guidelines in a multi-stage qualification process
  • Working understanding for TMO product and billing systems
  • Experience managing large / major accounts
  • New Business Development / Sales Experience
4

Partner Relationship Manager Job Description

Job Description Example
Our growing company is hiring for a partner relationship manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for partner relationship manager
  • Establish and publish appropriate metrics for monitoring progress towards the CoE team goals, and drive actions where necessary to achieve those goals
  • Provide performance feedback on an ongoing basis to application support functional team leaders
  • Actively manages high priority new partners in launch
  • Build strong partnerships with channel partner leadership and their teams to drive increased Chase Merchant Services’ penetration
  • Managing complex escalations that may span across multiple business units
  • Develop and execute a strategic revenue plan to achieve annual revenue goals
  • Secure new regional and national retail partners with a minimum of $1 million revenue impact
  • Create new and foster existing relationships with assigned accounts
  • Identify and build relationships with UFCW locals as an integral part of partnership stewardship and expansion of the Labor Against Cancer initiative
  • Secure $2 million in new revenue through UFCW & organized labor activities
Qualifications for partner relationship manager
  • Strong sales mentality with a hyper focus on driving bottom line performance, , increased acceptance,charge volume, and identifying and driving new opportunities that advances and deepens our relationships
  • Exceptional communication (verbal and written) skills are essential the ability to interact professionally with a diverse group of executives, managers, and subject matter experts
  • Strong relationship sales mentality with a hyper focus on driving bottom line performance, , increased acceptance,charge volume, and identifying and driving new opportunities that advances and deepens our relationships
  • Eight to ten years of sales/relationship management experience in the healthcare/financial services industry
  • Demonstrated ability to credibly coordinate between technical teams and business stakeholders, have an understanding of the systems and processes that will be utilized in achieving program objectives
  • Minimum of 3-5 years’ experience in the payments industry
5

Partner Relationship Manager Job Description

Job Description Example
Our company is looking to fill the role of partner relationship manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for partner relationship manager
  • Ensures that the partner is satisfied with company projects and services
  • Works closely with account team and oversees day-to-day relationship with client
  • Works with client to cultivate future projects and qualify cross sell opportunities
  • Assigned to large, complex, high-visibility, strategic or tactically-important accounts and partnerships
  • Serve as the primary contact for multiple partners and or product lines monitor partner SLA’s and reporting requirements
  • Program/account management experience preferred
  • Strong computer and digital knowledge
  • Experience with websites and internet marketing (SEO/PPC/Social Media) is preferred but not required
  • Provide a comprehensive responsive procurement service to the Supply Chain Systems and Solutions team by meeting business requirements and working with external vendors and partners in delivering value and services across the organization
  • Partner with Global Procurement and Information Technology to effectively manage SCSS vendors and partners
Qualifications for partner relationship manager
  • Success delivering complex ideas to audiences ranging from front line sales, senior leaders to partner/clients
  • Forster relationships at all levels within designated partners
  • Operate as a central point of escalation for all network partner issues both internal and external (relative to appointed partners)
  • Expert level technical knowledge of multinational programs with an intimate knowledge of territorial issues
  • Experience in commercial insurance across all major lines
  • Client focussed with significant experience of dealing with (non) approved vendors

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