Commercial Relationship Manager Job Description

Commercial Relationship Manager Job Description

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Commercial relationship manager provides analytical findings to Account Management Team including input on credit risks and related mitigants to client credit exposure and credit applications.

Commercial Relationship Manager Duties & Responsibilities

To write an effective commercial relationship manager job description, begin by listing detailed duties, responsibilities and expectations. We have included commercial relationship manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Maintaining and enhancing personal knowledge of bank products and services the laws, regulations and internal policies and procedures appropriate to the position
Interviews applicants and analyzes applicant financial status, credit, and collateral evaluation to determine feasibility of granting credit
Cross-sells bank products to clients & prospects in order to meet individual Commercial Loan Officer goals, specifically including depository & fee goals
Determine the key messages, agreed service standards, and negotiated pricing, relationship team contact points and new product changes, deciding upon the most appropriate communication method
Gather all the required information that is needed to prepare and assess credit applications
Responsible for underwriting new and existing transactions in conjunction with junior RMs and credit analysts, including preparing loan presentations and presenting for loan approval
Managing high-end corporate customers’ business needs and strategies, provide financial counseling, advice and expertise in complex loan structuring and strategic business planning
Satisfying clients’ needs by cross selling appropriate products and designing a value driven package of products and services utilizing a full array of bank services
Successfully prospecting new clients and expanding and retaining existing customer relationships to grow revenue
Approving and/or recommending loan packages

Commercial Relationship Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Education for Commercial Relationship Manager

Typically a job would require a certain level of education.

Employers hiring for the commercial relationship manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Graduate, Business, Finance, Accounting, Education, Management, Economics, Business/Management, Communication, Business/Administration

Skills for Commercial Relationship Manager

Desired skills for commercial relationship manager include:

Software applications
Sales principles
Accounting principles and practices
Word processing and spreadsheet applications
Specific markets in order to serve defined territories
Procedures
Credit analysis practice and procedure
Credit and credit quality
Cash management products
Commercial loans

Desired experience for commercial relationship manager includes:

All Relationship Managers will need to fully embrace the Group’s strategic objective to become the ‘Leading International Bank’ which builds on our global network, recognising the increasing globalisation of the world’s economy and the increased value of international customers
All Relationship Managers will need to fully embrace the Group’s strategic objective to become the ‘Leading International Bank’ which builds on our global network, recognizing the increasing globalization of the world’s economy and the increased value of international customers
2 years commercial sales experience
Minimum 3-5 years of sales and marketing experience in commercial banking environment with proven record in new customer cultivation
Two years banking experience and commercial credit underwriting experience preferred
5-10 years of experience in client facing account management

Commercial Relationship Manager Examples

1

Commercial Relationship Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of commercial relationship manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for commercial relationship manager
  • Sources prospects and COI's in Long Island territory
  • Identifies, evaluates, structures and documents commercial credits
  • Develops and maintains customer data base including calls and results on all new business relationships
  • Negotiate loan terms and conditions within scope of authority
  • Develop a deep understanding of the business functions within the Marketing/Communications and related customer service organizations
  • Act as an IT functional Subject Matter Expert (SME) to dependent teams, efforts and functions
  • Communicate regularly with the Marketing/Communications and Customer Service Organizations’ Business Owners, IT systems leadership team, and other stakeholders to ensure business demand is captured, tracked and managed
  • Define and prioritize demand with the stakeholders
  • Support the ideation and high-level planning of IT projects including specification of high-level business requirements, formulation of business process and technology solution options, creation and vetting of business cases, and high-level project planning (scope, schedule, & budget)
  • Support process standardization and simplification improvements to enable Tyco-wide leveraging and streamlining of the IT applications landscape
Qualifications for commercial relationship manager
  • Demonstrated success in managing multiple client relationships concurrently
  • Demonstrated ability to innovate, problem solve, and develop customized solutions to client issues and challenges
  • Bachelors Degree with 2 years experience in credit underwriting or Commercial banking
  • Bachelors Degree with 3 years experience in Commercial Banking or sales with at least 1 year of Relationship Management experience
  • Responsible for growth goals (loans, deposits, fees), both individually and assisting the team, through development of new business Customers and cross selling existing Customers established network of resources
  • Gathers financial and general business information and explains products and services offered
2

Commercial Relationship Manager Job Description

Job Description Example
Our growing company is looking to fill the role of commercial relationship manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for commercial relationship manager
  • Performs underwriting functions as needed
  • Continually monitors credit quality of assigned accounts
  • May train and mentor lower level officers
  • Responsible for the oversight of daily activities for designated group of staff and ensuring they consistently demonstrate the care, listen, understand, and deliver practices for internal and external customers
  • Responsible for the interviewing and hiring and termination of Commercial Relationship Specialists in order to ensure sufficient staffing in region
  • Responsible for building an environment within group of assigned staff that is conducive to teamwork and allows for customer and Relationship Manager coverage when team members are out of the office
  • Responsible for maintaining organized and efficient regions, which includes maintaining security and quality of all files and documents to include overseeing the collection of financial deliverables
  • Responsible for working with peers to establish consistency throughout the corporation for the Commercial Relationship Specialist
  • Generate new leads for US-China cross border private equity and private debt firms, that result in incremental loan outstanding, fees, and deposit balances
  • Structure debt solutions that are sufficiently innovative to attract new clients
Qualifications for commercial relationship manager
  • May help educate and support Store Managers and staff about products, lending process, escalation of Credit Center overrides and closing loans
  • May prepare management reports summarizing individual and team loan activity
  • Will report directly to the RVP of their territory
  • Minimum 3 years commercial credit underwriting or 5 years banking/equivalent experience
  • Excellent written and verbal communication skills with the ability to be persuasive one-on-one in a group setting
  • Bachelor’s degree or equivalent professional experience in a mid-size or larger financial institution, or equivalent combination of education and experience
3

Commercial Relationship Manager Job Description

Job Description Example
Our growing company is hiring for a commercial relationship manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for commercial relationship manager
  • Provide customers with timely, responsive and exceptional service
  • Take the time to understand the client’s business and industry
  • Clearly identify financial outcomes that enhance the client’s success
  • Ensure every deal is executed with high quality, quickly and fairly
  • Interview potential clients and accept credit applications
  • Review applications and credit histories
  • Review and analyze credit reports and financial information
  • Determine value of collateral
  • Prepare detailed loan presentations on new credit applications and renewal applications
  • Frequently engage with customers, persistently assess client needs and offer solutions
Qualifications for commercial relationship manager
  • Financial analysis experience advantageous but not essential
  • Achieves growth goals (loans, deposits, fees), both individually and assisting the team, through development of new Commercial Customers and cross selling existing Customers development of a referral network
  • Makes sales calls independently and may accompany more experienced Relationship Managers on larger account visits
  • Communicates credit decisions to prospects and Customers as directed and negotiates specific terms and conditions for loans within parameters defined by credit decisions
  • Develops market expertise in the assigned territory
  • Develops a clear retention plan for assigned portfolio deposits and loans within the specified territory, and if appropriate for role execute this plan in conjunction with the Store Managers
4

Commercial Relationship Manager Job Description

Job Description Example
Our growing company is looking to fill the role of commercial relationship manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for commercial relationship manager
  • Contact all new accounts added and users to drive product's adoption
  • Act as point person for timely client resolution when engaging cross-functional department across MI organization and provide feedback to product management
  • Document all client interactions and actively coordinate outreach efforts with thoughtful use of CRM tool (Salesforce)
  • Secure renewal through coordination with pod lead, manager, and other teammates to drive net renewal rate for RM’s book of business
  • Demonstrate ability to communicate RateWatch and S&P MI’s value subscription pricing effectively and clearly
  • Maintain and grow industry knowledge by attending webinars and other topical trainings
  • Proactively identifying and anticipating client and business’ needs to uncover opportunities to be crucial to their financial success
  • Exercising and developing your financial knowledge base – reading, learning and actively information seeking market data, lending strategies and products, industry activity and much more
  • Driving focused sales activity through your creative and practiced channels – generating referrals for our personal and wealth management business streams
  • Gaining exposure to a wide variety of clients in various commercial industries, including Real Estate, that will build your skillset and keep your work compelling and changing
Qualifications for commercial relationship manager
  • Knowledge of equipment lease/loan products / compliance regulations
  • Minimum 10 years experience managing a commercial loan portfolio with a proven track record in sales ability/aptitude and business development
  • Fully developed understanding of lending and credit approval process pertinent bank policies and external regulations
  • Should possess excellent negotiation and problem solving skills
  • Ability to present loan commitments to executive management of customers should be attained prior to this level
  • Must possess strong, well developed interpersonal skills
5

Commercial Relationship Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a commercial relationship manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for commercial relationship manager
  • Serve as Client’s internal resource as it relates to relationship and credit needs
  • Identify product/service opportunities for other business units and participates in development of creative solutions to client needs, coordinate presentations, and bring in partners when appropriate
  • Interact with other team members (Group Portfolio Manager, Syndications, Capital Markets, Credit, ) to achieve approval and execution for new business and modifications to existing business
  • Present deals at Loan Committee and any prescreen meetings
  • Coordinate meetings with the client, including any site visits
  • Actively assist in the closing of loans and other financial services
  • Collaborate with Group Portfolio Manager and Market Leader as part of a team to ensure delivery of top-notch client service
  • Assist with necessary analysis and documentation to achieve credit actions related to RM’s existing portfolio (e.g., waivers, and modifications)
  • Actively attend industry events to maintain current market knowledge and client relationships
  • Mentor new Credit Analysts, and other employees as needed
Qualifications for commercial relationship manager
  • Mentor and develop the skills of other members of the Relationship Team
  • Reporting directly to the Regional Manager, and as a key member of the Wellington Commercial & Agri team, you will help identify opportunities to increase efficiencies and enhance our customer experience
  • Ability to analyse financial accounts, budget and cash-flow requirements, providing meaningful insights and recommendations
  • Have a track record of utilising your industry networks to generate business opportunities and build strong relationships
  • Experience working with commercial or large corporate customers is beneficial
  • CTP Designation Desirable

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