Organizational Change Management Resume Samples

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NK
N Klein
Noble
Klein
65145 Wuckert Squares
Phoenix
AZ
+1 (555) 386 6137
65145 Wuckert Squares
Phoenix
AZ
Phone
p +1 (555) 386 6137
Experience Experience
Dallas, TX
Organizational Change Management
Dallas, TX
Deckow, Berge and Wisoky
Dallas, TX
Organizational Change Management
  • Formally manages others as a Career Coach/Counselling Manager and/or as a Reviewer on a project/engagement
  • Support the design, development, delivery and management of communications
  • Complete change management assessments
  • Apply a structured methodology and lead change management activities
  • Plans and manages a team of others
  • Integrate change management activities into project plan
  • Develops strong, credible relationships with key senior client stakeholders
Houston, TX
Manager, Organizational Change Management
Houston, TX
Stamm-Padberg
Houston, TX
Manager, Organizational Change Management
  • Develop and engage team of OCM professionals by providing role clarity, regular performance feedback and soliciting team input and ideas for moving forward
  • Develops and improves credible and pragmatic analytical approaches and frameworks
  • Provide project management support for multiple work streams within HR, including technology, people, policy and process
  • Manage project economics including: track project budgets, create and deliver invoices, and manage collection process
  • Ongoing change management including user adoption - in collaboration with Communications and Practice Management (Training)
  • Create, document, communicate and deliver OCM roadmap, communication plan, coaching plan, training plan and resistance management plan
  • Ongoing change management including user adoption - in collaboration with Communications and Practice Management
present
Detroit, MI
Director, Organizational Change Management
Detroit, MI
Wyman-Fritsch
present
Detroit, MI
Director, Organizational Change Management
present
  • Develop and manage a comprehensive OCM strategy and plan, utilizing proven OCM methodologies and related tools
  • Align with the Project Management Office to develop work plans for change management work streams and related activities
  • Work closely with key business leaders to understand change management implications across multiple business units
  • Collaborate with project team members to ensure alignment with key cross functional project activities
  • Design, develop and implement a stakeholder management strategy to drive engagement, awareness and preparedness of/for the project
  • Design, develop and implement a multi-level, two-way communication strategy. Partner with UA Corporate Communications to validate and execute the plan
  • Conduct formal and informal stakeholder assessments, focus groups and leadership alignment sessions
Education Education
Bachelor’s Degree in Proficiency
Bachelor’s Degree in Proficiency
Northern Illinois University
Bachelor’s Degree in Proficiency
Skills Skills
  • Ability to think independently, maintain a professional demeanor, and a willingness to work in a collaborative environment
  • Ability to establish and maintain strong relationships
  • Excellent interpersonal/communication skills with professional staff, senior level executives and the community at large
  • Flexible and adaptable; able to work in ambiguous situations
  • Coordinates development of quality deliverables
  • Performs project staffing, invoicing, budgeting, and profitability analysis processes as well as contact and opportunity/funnel management
  • Demonstrates depth of knowledge and/or strength of capability to build credibility with the client
  • Ability to adjust to shifting priorities
  • Maintain a good working relationship with clients to enhance customer satisfaction and work with client management and staff at all levels
  • Demonstrated track record of successful ability to manage large and complex consulting engagements; including a role in managing and interfacing with senior level client executives
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15 Organizational Change Management resume templates

1

Organizational Change Management Senior Manager Resume Examples & Samples

  • Client Relations and Management
  • Act as a client lead on large scale transformations by partnering with C-level executives
  • Lead teams, while demonstrating executive presence with clients
  • Interface with all levels of management both internally and at client sites
  • Mentor and develop staff on the job and through formal feedback
  • Generate project deliverables in timely manner
  • Practice Development
  • Drive go-to-market strategies by anticipating market needs to then initiate new firm-wide solutions
  • Coach other consultants and actively participate in the performance expectation process
  • Actively participate in recruiting and retaining top quality consultants
  • Contribute to the development/enhancement of West Monroe’s methodologies, artifacts, and Practice strategy
  • Drive proposal development, client presentations, and statements of work on new business opportunities
  • Identify new opportunities at existing and targeted clients
  • Create work plans, pricing estimates, and risk assessments for prospects
  • Bachelor’s degree in Organizational/Industrial Psychology or related field (Master’s degree preferred)
  • Five to ten years of progressive experience in the areas of Strategic Consulting, Organizational Design, Change Management, and/or Complex Project Management
  • Prior consulting from a Big-Four or strategic consultancy is preferred
  • Demonstrated success within one or more of West Monroe Partners’ core industries including Energy & Utilities, Healthcare, Manufacturing, Insurance, Consumer Products, Banking and/or Private Equity
2

Head of Organizational Change Management Resume Examples & Samples

  • Workforce and location strategy
  • Direct the development of the strategy for managing organizational readiness activities including change management, communications, knowledge transfer and education for employees, customers and other key stakeholders
  • Partner with senior leadership, workstream sponsors and leads, managers and employees to identify change impacts and mitigation and communication requirements; conduct a variety of assessments (e.g., change readiness and risk) to determine mitigation approaches
  • Collaborate with stakeholders including leadership, integration leads, managers, employees, customers, and other key stakeholders to align stakeholder expectations
  • Monitor and report to leadership and managers of various functions on the status of change management initiatives; anticipate and identify issues inhibiting the attainment of project goals; develop and implement corrective actions
  • Facilitate the creation of a team environment that is aligned to the vision and goals of the business
  • Source a team across countries to build and deliver change management programs
  • Develop the proper standards and incentives to ensure successful execution of GTT change management goals
  • Schedule regular meetings and touchpoints with leadership stakeholders to report progress
  • Leverage leading practices from other organizations to incorporate into GTT change management program
  • Ability to develop a strong understanding of the global technology operating model and build strong relationships across all key stakeholder areas
  • Ability to build and maintain a strong network and utilize their knowledge and experiences to influence solutions that benefits the GTT program
  • Strong analytical, problem-solving, and conceptual skills
  • Strong teamwork and interpersonal skills; ability to communicate and persuade at all management levels and thrive in a cross-functional environment
  • Knowledge of the company’s business practices and direction, as well as familiarity with the company’s products and resources
  • Knowledge and experience in developing strategic information systems plans
3

Director, Organizational Change Management Resume Examples & Samples

  • Develop and manage a comprehensive OCM strategy and plan, utilizing proven OCM methodologies and related tools
  • Align with the Project Management Office to develop work plans for change management work streams and related activities
  • Work closely with key business leaders to understand change management implications across multiple business units
  • Collaborate with project team members to ensure alignment with key cross functional project activities
  • Design, develop and implement a stakeholder management strategy to drive engagement, awareness and preparedness of/for the project
  • Design, develop and implement a multi-level, two-way communication strategy. Partner with UA Corporate Communications to validate and execute the plan
  • Conduct formal and informal stakeholder assessments, focus groups and leadership alignment sessions
  • Conduct organizational impact analyses on jobs, relationships, and structure by overseeing and participating in business readiness activities
  • Lead project end user training activities. Manage the project’s training team
  • Develop a training program to build change agent skills at the front line leader level to support key projects
  • Develop a training program to build change management skills within the HR team
  • Work with senior project team members and functional sponsors to define key KPIs to define project success
  • Extensive experience leading change management activities for large complex organizations
  • Ability to influence key business stakeholders to drive project engagement and buy-in
  • Ability to manage key stakeholder expectations, concerns, and to identify and mitigate project risk as required
  • Viewed as a trusted advisor with a successful track record in building and maintaining strong relationships at all levels of the organization
  • Exceptional communication skills, both oral and written
  • Bachelor’s Degree with a minimum of 10+ years of progressive change management experience
  • Change Management certification, preferred
  • 30% international travel required
4

Manager, Organizational Change Management Resume Examples & Samples

  • Assessment: Meet with project teams in the earliest phases of project planning to assist in defining project impacts, change management scope and required resources. Collaborate with the Training Lead to make recommendations to Project Manager regarding training, communication and change management requirements for the life of the project
  • Design: Design change management plans leveraging a consistent methodology, best practices and common set of tools. Plans must include recommended deliverables, project milestones and success metrics. Ensure that roles and responsibilities are assigned and agreed to by OCM team as well as project leadership prior to beginning development. Plans will include consideration for post go-live recommendations to ensure sustainability of change
  • Development: Develop the systems/business transformation change management plans, ensuring that engagement and reinforcement strategies are embedded into the change management plan. If required, oversee Change Management Analysts and provide them with direction in the development of change management content, as well as coordinate the creation of project communications while ensuring that the core program content is driving appropriate business outcomes. Ensure the project change approach is consistent with core OD methodologies
  • Change Management: Partner with key stake holders, project resources, as well as internal OCM resources (as appropriate) to execute the implementation of project change plans. This includes ongoing evaluation of potential areas of resistance, identification of change champions, development of major project communications and consistent communication of progress to project leadership. Manage role mapping activities which includes mapping users existing job functions to the future state system functions. Partner with appropriate HR groups regarding organizational recommendations and impacts as a result of new system implementation/business transformation. Continue to drive the change sustainment activities post go live. Identify non-systems related change opportunities and engage the OCM as well as internal field OD team in these initiatives
  • Identify non-systems related change opportunities and engage the internal field OD team in these initiatives
  • Facilitation: Help facilitate systems as well as WB’s professional development programs, key project events, custom learning and OD interventions as needed
  • Evaluate: Develop/ use existing key metrics to measure the effectiveness of training and change management efforts. Provide updates to staff during implementation and a post-implementation recommendation to ensure sustainability of change
5

O&T Organizational Change Management Function Head Resume Examples & Samples

  • Ensure employees understand O&T Strategy and how it impacts their role by providing consistent, timely, and engaging messages through a diverse set of vehicles
  • Develop and deliver on short term material while driving the successful long term change strategy plan and strategy
  • To build a foundation for future Organizational Change Management activities, the candidate will identify stakeholder groups, execute on change readiness activities as well as facilitate the implementation of the Change Champion Network
  • Responsible for collecting, reviewing and/or creating messages, briefing materials, and other communications that enable senior leaders to effectively communicate O&T global business strategies to both internal and external stakeholders
  • Responsible for coordinating messages and communications activities across leadership, board of directors, and other business functions as appropriate to ensure alignment and consistency
  • Technology Learning business liaison, ensuring alignment of ~$3MM yearly budget to all organizational change management objectives
  • Independently manage projects / programs as needed
  • Financial accountability for functions budget and headcount
  • Lead team to ensure implementation of stated objectives in a timely and efficient manner
  • Executive presentations owner providing clear communications, and ability to deliver complex messages in a simple frame
  • Drives communication between Ops and IT; exhibits sound and comprehensive communication and diplomacy skills to exchange complex information
  • Collaborate with team to develop and implement strategic, proactive messages and internal communications
  • Work closely with the team to facilitate communication and ensure implementation of stated objectives in a timely and efficient manner
  • Work closely across the communications function and business leadership to present a positive, integrated company image through clear, consistent communication that supports the company's near- and long-term business goals
  • Provides sound understanding of business analysis concepts and principles and a basic knowledge of concepts and principles in other technology areas
  • Applies comprehensive understanding of how multiple areas collectively integrate to contribute towards achieving business objectives
  • Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams
  • Demonstrated ability to drive cultural change across a diverse landscape
  • Experience working in a fast-paced, dynamic environment in a context of profound cultural and industry change
  • Demonstrated passion for digital products/emerging technology and how they will impact the consumer experience
  • Strategic thinking abilities and excellent analytical skills are a must
  • Excellent written and verbal communications skills combined with exceptional listening skills
  • Strong MS PowerPoint / Excel / Web Design skills (HTML, CSS, and javascript)
  • Experience in developing work plans and schedules on behalf of the entire organization and execute them effectively through completion
  • Experience in managing multiple large projects simultaneously
  • Capacity to balance both short- and long-term issues effectively and handle many simultaneous and often conflicting priorities
  • Ability to relate effectively up, down, and across the organization
6

Organizational Change Management Resume Examples & Samples

  • Bachelor's degree required; focus in Organizational Development, Industrial/Organizational Psychology, Human Resources Management, or Business Administration preferred
  • Minimum of 5 years of relevant experience in communications planning and/or execution, training planning and/or execution, program management, stakeholder engagement, etc
  • Ability to think independently, maintain a professional demeanor, and a willingness to work in a collaborative environment
  • Ability to work additional hours to meet aggressive deadlines as needed
  • Comfortable presenting information to large groups of people, facilitating meetings, and leading group discussions
  • Proficient in Microsoft Office Suite (PowerPoint, Visio, Word, Excel, and Project)
  • Excellent analytical, organizational, and project management skills
  • Assist partners and senior management on proposals and business development calls
  • Certification in change management methodology (e.g. Prosci, ASTD, etc.)
  • Master's Degree in Organizational Development, Industrial/Organizational Psychology, Human Resource Management, or Business Administration
7

Organizational Change Management Resume Examples & Samples

  • Bachelor's degree required; focus in Organizational Development, Industrial/Organizational Psychology, , or Business Administration preferred
  • Minimum of 5 years of relevant experience in culture assessment, communications planning and/or execution, stakeholder engagement, job role design or training planning and/or execution etc
  • Master's Degree in Organizational Development, Industrial/Organizational Psychology, or Business Administration
8

Manager, Organizational Change Management Resume Examples & Samples

  • Meet with project teams in the earliest phases of project planning to assist in defining project impacts, change management scope and required resources. Collaborate with the Training Lead to make recommendations to Project Manager regarding training, communication and change management requirements for the life of the project
  • Design change management plans leveraging a consistent methodology, best practices and common set of tools. Plans must include recommended deliverables, project milestones and success metrics. Ensure that roles and responsibilities are assigned and agreed to by OCM team as well as project leadership prior to beginning development. Plans will include consideration for post go-live recommendations to ensure sustainability of change
  • Develop the systems/business transformation change management plans, ensuring that engagement and reinforcement strategies are embedded into the change management plan. If required oversee Change Management Analysts and provide them with direction in the development of change management content as well as coordinate the creation of project communications while ensuring that the core program content is driving appropriate business outcomes. Ensure the project change approach is consistent with core WB OD OCM methodologies
  • Change Management: Partner with key stake holders, project resources as well as internal OCM resources (as appropriate) to execute the implementation of project change plans. This includes ongoing evaluation of potential areas of resistance, identification of change champions, development of major project communications and consistent communication of progress to project leadership. Manage role mapping activities which includes mapping users existing job functions to the future state system functions. Partner with appropriate HR groups regarding organizational recommendations and impacts as a result of new system implementation/business transformation. Continue to drive the change sustainment activities post go live
  • Identify non systems related change opportunities and engage the OCM as well as internal field OD team in these initiatives
  • Help facilitate systems as well as WB’s professional development programs, key project events, custom learning and OD interventions as needed
  • Develop/ use existing key metrics to measure the effectiveness of training and change management efforts. Provide updates to staff during implementation and a post-implementation recommendation to ensure sustainability of change
9

Manager, Organizational Change Management Resume Examples & Samples

  • Drive change management strategies and activities for large-scale technology system implementation projects (e.g. Oracle, JDE, Salesforce, etc.)
  • Consult on companywide, high impact business initiatives, with a focus on mitigating organizational impact from change
  • Work directly with key stakeholders to ensure effective transitions and to build change management knowledge and capabilities across the company
  • Deliver key corporate wide communications and workshops related to IT project rollouts
  • A minimum of 5 years of consulting experience is required, either from a management consulting firm or through a relevant internal role
  • A Bachelor's degree is required; a Masters in Business Administration is preferred
  • Experience leading change components of large-scale IT systems implementations is a must
  • Strong experience using Change Management tools and methodologies, including business case analysis, impact assessments, communications, training, organizational design, etc
  • Extensive program management skills are required, including excellent verbal and written communications
  • Strong business acumen and experience managing multiple stakeholders within complex organizations is required
  • Proficiency with Microsoft Office productivity tools (e.g., Word, Excel, PowerPoint, Visio, etc.) is required
  • Healthcare, Medical Device or Pharma industry experience preferred
10

Manager, Organizational Change Management Resume Examples & Samples

  • A Bachelor's degree is required; a Master’s in Business Administration is preferred
  • Experience leading change components of large-scale IT systems implementations is a must; experience implementing HR related technologies highly preferred
  • Extensive project management skills are required, including excellent verbal and written communications
  • Proficiency with Microsoft Office productivity tools (e.g., Word, Excel, PowerPoint, Visio, Project etc.) is required
11

Director, Organizational Change Management Resume Examples & Samples

  • Managing client and key stakeholders expectations to help build and sustain long-term relationships with clients
  • Developing project plans for one or more work streams that shape the overall approach, implementation and sustainment of change management activities
  • Providing support in facilitating client meetings and workshops to support change management efforts
  • Counsel and guide client representatives leveraging professional experiences and leading practices in the space of strategic change
  • Previous professional services / consulting experience within a reputable firm
  • Completed undergraduate degree (e.g. Business, Organizational Behaviour, Psychology, etc.) with outstanding academic credentials. Graduate degree (e.g. MBA, MIR preferred)
  • More than 5 years’ experience, most of which involve supporting large scale, complex change programs
  • A passion for working within and supporting change management initiatives in areas such as technology adoption, strategic change and cultural change
  • Proven track record in implementing organizational change management – minimum 2 program life cycles in a Change Lead or Support role (including: change impact assessments, role mapping, training, communication, business readiness, team effectiveness, and leadership alignment)
  • Demonstrated ability to manage multi priorities and deliver commitments on time
  • Support project team in integrating change management activities into the project plans
  • Attention to detail and commitment to deliver high-quality work products
  • Strong business acumen - understands key business metrics and initiatives, shows an interest in the other functional areas and how they contribute to the overall success of the company
  • A proven problem solver with ability to manage in ambiguous and complex environment
  • Self-starter with strong bias for action and follow through
12

AVP, Organizational Change Management Resume Examples & Samples

  • Minimum of eight (8) to ten (10) years progressively responsible and diversified experience, in the financial/banking industry, in the area of large scale project leadership or business change and optimization, including 7 years of management and leadership experience
  • Experience driving or participating in large change and transformation efforts, business optimization initiatives, assessments and reviews or other large-scale enterprise initiatives
  • Experience with all aspects of project and change management processes
  • Experience with business planning and investment/portfolio management
  • Lead, support and manage operating and capital budget planning for Organizational Change Management (OCM) elements of change initiatives
  • Develop, review and actively manage OCM related program/project budgets and expenditures
  • Collaborate with internal and external service providers to deliver program/project results
  • Leverage proactive business relationship management skills to understand and anticipate the needs of client partners across CWB Group
  • Drive strong stakeholder engagement across the group in planning and implementation of change initiatives building a culture of engagement, change-receptivity and accountability to support operational excellence and change initiatives
  • Implement organizational change management strategy and create/manage/execute plans, to realize business case benefits and help achieve expected objectives, through minimization of employee resistance and maximization of engagement relating to changes to business processes, systems/technology, job roles and organization structures
  • Analyze the impacts of change through facilitated workshops and other means, and conduct/organize assessments to determine and support the change readiness and capacity of stakeholder groups impacted
  • Acting as a coach identify resistance and performance gaps, and work to develop and implement appropriate actions and or mitigating tactics to achieve desired goals
  • Lead project sponsors and change agents (which may not be always formalized roles but would generally include front line managers/supervisors) in their execution of change management plans and act as supporting coach to senior leaders and executive in their roles as change sponsors
  • Implement change management plans and coordinate change network execution of business readiness support, in conjunction with change initiative teams
  • Assist development, implementation and management of benefit measurement systems to track adoption, utilization and proficiency of individual staff level changes as well as business case benefits realization
  • Create, enable and guide reinforcement mechanisms and celebration approaches as appropriate
  • Ensure applicable team members and groups are kept informed as to status of assigned activities and satisfied with work product results
  • Inspire trust by being open, honest and direct in communication, meeting commitments and behaving ethically in all dealings
  • Treat all stakeholders with professionalism, dignity and respect and support an environment where people can contribute, excel and succeed
  • Demonstrate strong interpersonal skills that contribute to working effectively in a diverse working environment
  • Accept responsibility and accountability for actions and results
  • Make decisions guided by common sense and sound business judgment
  • Promote cooperation and commitment within the CWB Group towards the attainment of common goals enabling productive group interactions in line with strategic priorities
13

Lead, Organizational Change Management Resume Examples & Samples

  • Demonstrated experience in developing organization business strategies, goals, and actions for execution
  • Ability to assess organizations and their readiness for change and ability to design and manage the implementation of enterprise-wide change management initiatives
  • Strong listening and presentation skills to advise and collaborate with senior and mid-level government leadership teams to brainstorm alternatives and propose solutions
  • Experience with assessing and evaluating governance, human capital, and workplace policies against best practices
  • Strong engagement skills to partner with multi-disciplinary teams
  • Applicant will be subject to a government security investigation and must meet eligibility requirements for a TOP SECRET/SENSITIVE COMPARTMENTED INFORMATION (SCI) security clearance and pass a government polygraph examination
14

Manager, Organizational Change Management Resume Examples & Samples

  • Create, document, communicate and deliver OCM roadmap, communication plan, coaching plan, training plan and resistance management plan
  • Apply a change management process and tools to create a strategy to support adoption of the changes required by a project
  • Conduct impact analysis, assess change readiness and identify key stakeholders
  • Complete change management assessments and report results to senior management
  • Identify, analyze and prepare risk mitigation tactics
  • Evaluate and ensure user readiness and client objectives
  • Manage Optum and client stakeholders
  • Define, measure and report success metrics and monitor change
  • Other project related duties as assigned
  • 5+ years of overall change management experience in a consulting organization or in a mid to large sized Company (Commercial/Government Sector)
  • 3 years of experience in directly driving change management initiatives within their organization or Consulting Company for clients in the U.S
  • Local to Eden Prairie, MN or telecommute with travel to corporate or client locations up to 50%
  • Self-starter, resourceful; independently seeks and finds information, knowledge, and / or tools to complete tasks as needed
  • Experience in designing and implementing Change Management initiatives
15

Senior Manager Organizational Change Management Resume Examples & Samples

  • Create and support implementation of change management plans (and associated deliverables)
  • Define a strategic communication plan, and partner with communications teams to lead the design, development and delivery of communications
  • Measure results of change activities and their outcomes
  • Identify potential people side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns
  • Identify lessons learned (successes and challenges) on initiatives and recommending improvements
  • Identify opportunities to embed Change Management as a strategic capability within retail banking
16

Organizational Change Management Intern Resume Examples & Samples

  • Manage training logistics for pilot site's SAP training
  • Capture Lessons Learned from training sessions and system “go live” launches and apply those lessons to future sessions, releases
  • Administer Readiness Survey to Pilot Sites. Analyze results and create action plans
  • Manage the Project Website to help employees find resources they’ll need at go-live
  • Monitor and analyze “adoption” metrics at Go-Live
  • Currently enrolled in an accredited college or university as a freshman, sophomore, or junior
  • Currently enrolled in a Business, Psychology, Communications or Project Management-related undergraduate degree program
  • Ability to communicate on a technical level
17

Manager, Organizational Change Management Resume Examples & Samples

  • Creation and execution of the long-term, multi-year, strategy and associated roadmaps
  • End-to-end financial ownership
  • Business Process Management and ongoing optimization including people, process, enablers
  • Ongoing change management including user adoption - in collaboration with Communications and Practice Management (Training)
  • Business/Product Owner for all Business Sponsored Projects/Programs
  • End-to-end vendor relationship management
  • Providing a consistent view and user-friendly access to near real-time data on all customer and employee insights, operational models, and market trends, which enable better decision-making
  • Manage a team of OCM Analysts and a Procedure Writer
  • Manages change intake and resource allocation
  • In collaboration with other pillars, develops and manages the Change Roadmap to provide a holistic view of change by assessing the level of change of individual initiatives and providing meaningful recommendations to optimize the degree of change across all projects to impacted user groups
  • Understand and influence long-term business strategies and strive to improve organizational performance, which requires an awareness of business issues, processes, and outcomes as they impact the employee/client and the overall business strategic direction
  • Ensures project goals are aligned with needs and requirements of the business and their employees, while identifying risks and associated mitigations or contingency plans
  • Be an active and visible coach to executives and leaders in their role as Change Sponsors
  • Provide advice and guidance to business partners and project teams regarding best practices in organizational change management to optimize the delivery of change and assist in decision making as project issues arise
  • Build strong and productive relationships with key change partners and work with them to plan and deliver a structured and cohesive change approach for stakeholder engagement, communications, training and launch
  • Effectively utilize TD’s Enterprise Change Management discipline and industry best practices to create a change strategy, stakeholder impact assessment, and change plan to drive successful change delivery
  • Oversee and/or lead the change management work-stream within the project team and ensure integration of change management activities into the overall project plan to prepare for a successful launch
  • Work with business owners to develop the metrics to drive adoption and sustainment of change that link to the realization of project benefits
  • Assess the sustainment of change once it is embedded into business as usual operations
  • Work with the business owner to conduct post-implementation assessments that evaluate the success of the change and present findings in a concise and meaningful way that ties back to business benefits
  • Superior knowledge of people change management principles and practices
  • 5-7 years of experience working in a change management role
  • Experience working on projects
  • Experience working within Wealth business an asset
  • Completion of Enterprise Change Management training
  • Prosci or other industry change management certification an asset
18

Manager, Organizational Change Management Resume Examples & Samples

  • Drive communications strategy and execution activities related to Edwards multi-year transition to a new GSC model
  • Support change readiness assessments and stakeholder impact analysis across Edwards to design appropriate Change Management approaches
  • Leverage existing Edwards Change Management tools and methodologies to create detailed Change Management plans around communications, training, leadership engagement, measurement and reinforcement
  • Create and deliver regular communications and training materials as it relates to projects within GSC Work directly with key stakeholders to ensure effective transitions and to build Change Management knowledge and capabilities across the company
  • Travel is 10%
  • Minimum of 5 years of communications or at least 3-years of consulting experience is required, either from a management consulting firm or through a relevant internal role
  • Bachelor's degree is required; a Master’s in Business Administration is preferred
  • Experience leading change or communications components of large-scale implementations is a must; experience working in a manufacturing or supply chain environment is preferred
  • Strong experience using Change Management tools and methodologies, including business case analysis, impact assessments, communications templates, training, etc
  • Extensive communications skills are required, including excellent verbal and written communications
  • Proficiency with Microsoft Office productivity tools (e.g., Word, Excel, PowerPoint, Visio, Publisher, etc.) is required
19

Organizational Change Management Resume Examples & Samples

  • Complete assigned projects and tasks related to specific technology initiatives
  • Partner with technology and business associates to assist with various projects to implement technical and corporate strategies
  • Maintain and follow operational procedures and processes
  • Participate in weekly/monthly department meetings
  • Assist in working on new technology platforms that are revolutionizing the retail industry
  • Engage with peers on committees that include philanthropy, branding and community events
  • Participate in intern programs that support technical and leadership development within the organization
  • Pursuing an associates, bachelor’s or graduate degree at an accredited institution
  • Cumulative GPA of 3.0 or higher (official transcripts available upon request)
  • Ability to communicate and present information to all levels of the organization
  • Pursuing a technical or business degree
  • Manage multiple projects with competing priorities
  • Involvement in leadership and community activities
20

Manager, Organizational Change Management Resume Examples & Samples

  • Creation and execution of the long-term, multi-year, strategy and roadmap
  • Ongoing change management including user adoption - in collaboration with Communications and Practice Management
  • Plans for and supports development of change management capabilities within the pillar
  • Develop a program Change Management road-map with measurable objectives for advancing the program, which provides a holistic view of change across all lines of business and determines the level of impact to the organization anticipated from all the changes in the pipeline
  • Provide advice and guidance to business partners and program teams regarding best practices in organizational transformation, including valid options, timelines, ownership, and risks
  • Leverage TD’s Enterprise Change Management discipline to create a change strategy, stakeholder impact assessment, and change plan to drive successful change delivery
  • Oversees metrics to drive adoption and sustainment of change that link to the realization of project benefits; works with key partners to develop a measurement strategy for same
  • Provide advice and guidance to business partners regarding best practices in organizational change management to assist with discussion and decision-making
  • Build strong and productive relationships with key partners within the business and work with them to plan and deliver a structured change approach for stakeholder engagement, communications, training and launch
  • Prosci or other industry change management certification
21

Director, Organizational Change Management Resume Examples & Samples

  • Supporting the Change Management practice
  • Internal communications
  • Employee Engagement support
22

Head of the BTS Organizational Change Management Resume Examples & Samples

  • Strategic & Financial: Managing the delivery business for OCM within BTS globally. Design a strategy to grow OCM within BTS and ensure delivery of all financial and operational KPI’s
  • Practice Development: Develop the OCM practice within SAP to the next level with strong focus on digitizing OCM services and methods. Ensure strong integration of change management aspects of digitalization and business innovation
  • People Development:Grow the BTS OCM team by participating in recruitment and interviewing of candidates. Onboard the new candidates and assure their success. In the role of people manager, counselor and coach, focus on long-term team member professional development. Provide counsel and insight to Directors and Managers to assist in the strategy development of the team
  • Business Development: Provide vision, structure and operational management for BTS OCM and general business development efforts. Develop, maintain and cultivate key relationships within SAP and top customer decision makers and buyers of our products and services. Collaborate with SAP account teams to position BTS OCM offerings and engagement models for prospective customers. Develop, scope and close large business opportunities with focus on OCM (incl. Training Management)
  • Delivery Leadership: Provide oversight and operational process to ensure a successful outcome of every customer engagement to achieve billable utilization targets. Ability to resolve customer issues in both positive and/or adversarial situations
  • Thought Leadership: Drive team involvement in public speaking events, white papers and other publications that strengthen SAP BTS’s visibility and image at our customers. Continually support the alignment and growth of industry-specific thought capital
  • 12+ required, 15+ years preferred overall experience with a track record of leading business consulting practices and large customer engagements
  • 10+ years of management experience in OCM and business transformation management
  • Outstanding knowledge in OCM, and training management
  • Track record of developing strong, enduring customer relationships
  • Executive leadership experience required
  • Extensive practical experience in all stages of SAP projects
  • Solid track record of generating a constant flow of consulting business incl. business development, demand generation and contract closing
  • Broad network within SAP and the partner ecosystem
  • Master’s Degree with MBA, or equivalent work experience preferred
  • A strong entrepreneurial flair with all required management capabilities to carry the P&L responsibility of a consulting business
  • Deep understanding of OCM business models and services across all industries
  • Well established SAP network to account teams or ability to build a network fast
  • Excellent overview knowledge of the SAP product suite
  • Solid understanding of the mutual interdependencies between the business and IT aspects of transformational change
  • Superb people management and leadership skills in intercultural contexts with proactive networking attributes
  • Has a keen interest in innovative topics, a natural curiosity and the capability to translate those into a continuous service portfolio innovation process
  • Analytical, conceptual, methodological and other core management consulting skills, proven in practice
  • Very good negotiation/communications/presentation skills (oral and written)
  • Fluent in English, German and another major language is an asset
23

Organizational Change Management Resume Examples & Samples

  • Conduct impact analyses, assess change readiness and identify key stakeholders
  • Participate as a member of the Change Management Community of Practice
  • Experience and knowledge of change management principles, methodologies and tools
  • Exceptional communication skills, both written and verbal
24

Manager, Organizational Change Management Resume Examples & Samples

  • 7-10 years; experience in change management and communications related role leading complex, transformational change, with demonstrated experience in facilitating organizational development related efforts
  • Experience navigating matrixed environment
  • Experience leading teams, including multiple vendors/contractors
  • Demonstrated comprehensive knowledge and skills in OCM, including cultural change impact analyses, stakeholder alignment and management, communication planning, change network planning / execution, change readiness / effectiveness assessment and training strategy development
  • Ability to manage multiple projects at the same time and work in a fast-paced environment with tight deadlines
  • Self-directed; able to work both independently and collaboratively
  • Ability to work and interact at all levels of the organization; across functions and locations
  • Strong written and verbal communication skills, as well as excellent organizational, time management and follow-through skills
  • Ability to think strategically as well as execute at a detailed level
  • Strong skills with PowerPoint, Excel, Word; exposure to Visio, SharePoint and MS Project
  • Lead the scoping, solutioning, estimating and delivery of change management solutions in support of high impact, strategically-aligned transformational initiatives to maximize employee adoption and usage and minimize resistance
  • Develop change management plans and identify people-related risks and mitigation strategies to drive alignment and commitment to specific business practice, process and technology opportunities
  • Drive stakeholder management and engagement, communication planning and execution across common platform transformational projects
  • Partner with Information Technology (IT Strategy function) and Performance Transformation liaisons in the design and execution of change solutions
  • Identify change management resource requirements and capabilities required to support strategy development and execution of specified common platform projects
  • Ensure timely and high quality tracking and reporting of the OCM team status and identified issues and risks
  • Develop and engage team of OCM professionals by providing role clarity, regular performance feedback and soliciting team input and ideas for moving forward
  • Provide leadership to supporting consulting resources and model strong collaboration across the broader change management, Performance Transformation and technical teams
  • Set expectations and coach team members and vendor partners to achieve outcomes as one unified team
25

Manager, Organizational Change Management Resume Examples & Samples

  • Leads implementation of large-scale business improvement programs
  • Demonstrates first-principles thinking in analyzing problems and engaging with teammates
  • Leverages hypotheses-based approach to identify, validate and quantify opportunities
  • Develops and executes change management strategies and tactical plans to help individuals adopt change and modify behavior consistent with intent of change initiatives
  • Manages project stakeholders to be supportive of change and actively engage as sponsors
  • Identifies adoption, adherence, and outcome metrics and designs measurement processes to reinforce change effectiveness
  • Develops and improves credible and pragmatic analytical approaches and frameworks
  • Leverages continuous improvement tools (Lean, Six-Sigma, PDCA) to structure and incubate improvement opportunities
  • Collaborates across functional lanes on process improvement projects
  • Recognizes, documents and shares best demonstrated practices across the enterprise
  • Masterfully articulates the “Why?” behind change programs to help create a shared vision
  • Builds complex models, conducts financial planning / analyses to assess impact on business metrics
  • Conveys findings in a cohesive story, including summarizing insights from analysis; Builds appropriate horizontal and vertical logic in presentation decks
  • Presents comfortably and compellingly to senior audiences
  • Works closely with teammates in the clinics and develops long-standing relationships with operators and clinicians
  • 10%-25% travel may be required
  • 4-6 years of work experience in management consulting, change management, process engineering, or project implementation
  • Experience supporting large-scale implementation or business transformation teams with tangible impact on operating/financial performance
  • Healthcare background preferred
26

Organizational Change Management Resume Examples & Samples

  • Leads the delivery of multiple work streams
  • Coordinates development of quality deliverables
  • Evaluates and articulates scale of complex client problems and structures a plan to address them accordingly
  • Plans and manages a team of others
  • Demonstrates depth of knowledge and/or strength of capability to build credibility with the client
  • Organizational Change Management
  • Communications Strategy
  • Experience with Large IT implementations
  • Public Sector experience
  • Bachelor's Degree from an accredited college/university
  • Demonstrated track record of successful ability to manage large and complex consulting engagements; including a role in managing and interfacing with senior level client executives
  • Ability to establish immediate credibility with clients and within the company; can build consensus and achieve goals through influence
  • Excellent interpersonal/communication skills with professional staff, senior level executives and the community at large
  • Creative thinking and seeking innovative solutions to complex technical/business problems
27

Interim Organizational Change Management Resume Examples & Samples

  • Deep knowledge and skills in the areas of organizational change, communication, and training
  • Ability to develop business imperatives into a compelling case for change, articulating the vision
  • Robust understanding of the business and logical sequencing of activities
  • Ability to build and manage relationships with key stakeholders
  • Ability to identify, manage, and champion areas of individual and cultural resistance to increase the readiness for change
  • Ability to plan and manage activities, timelines, and resource
28

Manager, Organizational Change Management Resume Examples & Samples

  • Identify and document organizational impacts of change initiatives with supervision
  • Support stakeholder analysis efforts and change management strategy development
  • Enable client-specific change management strategies through
  • Bachelor’s degree in learning, communications, organization behavior, organization development or similar fields
  • 6-10 years of experience providing change management solutions in support of large scale process/technology projects and/or other transformational initiatives
  • Experience in change management areas such as communications, training and support, leadership engagement or change network management
  • Prior consulting from either a large/strategic consultancy or internal corporate change management group is preferred
  • Must have experience in developing work plans, project scopes, pricing estimates, and presentations to assist in selling work to clients
  • Exceptional written and verbal communication skills
29

Internship Organizational Change Management Resume Examples & Samples

  • We’ll work in a consistent way
  • We’ll share best practices
  • Update the GBS website according the AkzoNobel standards with news, announcements
  • Build the structure of the intranet page for Organizational Change Management and Customer Experience
  • Store and clean up documents in the digital library
  • Higher education grade list (including results of not yet finished degrees)
  • Letter in which you motivate your application