Director, Change Management Resume Samples

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AE
A Ernser
Alfonzo
Ernser
45388 Justus Rapids
Dallas
TX
+1 (555) 558 9081
45388 Justus Rapids
Dallas
TX
Phone
p +1 (555) 558 9081
Experience Experience
Los Angeles, CA
Director Change Management
Los Angeles, CA
Price-Frami
Los Angeles, CA
Director Change Management
  • Develop, lead and manage in-house consulting in terms of introducing quality standards, corporate governance and controlling regarding change management
  • Ensure ongoing stakeholder analysis and tracking through the existing Change Readiness Assessment Survey
  • Facilitate a culture of sharing and adopting best practices across all functional areas, markets and seniority levels
  • Proven track record of leading and supervising larger-scale (international) change management projects
  • Manage an existing core group of change agents across three regions to ensure they effectively supporting the transformation in behaviors and actions
  • Manage communication channels including Town Halls and Intranet to ensure ongoing engagement
  • Passionate about doing what’s right
Philadelphia, PA
Director, Change Management
Philadelphia, PA
Olson and Sons
Philadelphia, PA
Director, Change Management
  • Engaging with many areas within the organization to align key stakeholders, increase awareness of various change initiatives and drive business results
  • Influencing key stakeholders without direct authority
  • Utilizing the change management process and toolkit, identify stakeholders, impacts and develop change mitigation strategies and tools
  • Supporting the creation and sustainment of a change management practice within and across the business to create employee readiness and engagement
  • Leading the assessment and execution of change impact of moving to a new CRM platform
  • Provide direct support and coaching to managers and supervisors regarding change management leadership behaviors
  • Support the design, development, management, and delivery of communications interfacing with Corporate Communications
present
Phoenix, AZ
Senior Director, Change Management
Phoenix, AZ
Rice-Wilkinson
present
Phoenix, AZ
Senior Director, Change Management
present
  • Provide leadership for enterprise-wide strategic change initiatives
  • Support leaders in the chartering of initiatives and identifying measures of success
  • Partner with leaders and Project management in the identification of Change Acceleration Network
  • Complete change management assessments: Prosci PCT, Risk Assessment and CMROI
  • Facilitate Role-based Training: Sponsor, Change Acceleration certification, Delivering project Results, Manager and employee education
  • Facilitate impact, sponsor and resistance analysis
  • Facilitate the development of Change Management Plans
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Virginia Commonwealth University
Bachelor’s Degree in Business
Skills Skills
  • Exceptional verbal and written communication skills to enable
  • Possess organizational change management/change leadership skills and hands on experience coordinating internal/external resources in support of successful implementation of change efforts; Change management professional designation an asset
  • Experience in change management processes and methodologies including developing tactics to help shift mindset, behaviours and achieve results through an aligned and integrated change management approach
  • Acute business acumen and a solid understanding of organizational issues and challenges
  • Strong track record and positive reputation to influence others and move toward a common vision or goal, within and/or beyond their business area
  • Good communication and interpersonal skills, with a strong ability to build and maintain strong relationships with all levels within the organization and collaborate in a matrix-managed environment; excellent active listening skills
  • Highly organized with an ability to work in a fast-paced, multi stakeholder environment and manage multiple priorities
  • Flexible and adaptable and able to work in ambiguous situations
  • Good consulting skills with a strong ability to build credibility and develop strong relationships
  • Ability to travel approximately 25% of the time or as the business demands
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15 Director, Change Management resume templates

1

Director, Change Management Resume Examples & Samples

  • Facilitate the transformation from "current state" to "desired state through the application of change management strategies focused on enabling behavioral and organizational changes
  • Apply structured methodologies and lead change management activities including organizational needs analysis, stakeholder management, sponsor roadmap, communication, training, change impact analysis, change readiness assessments and risk/resistance mitigation plans
  • Leverage change networks and the PMO to enable organizational change
  • Provide direct support and coaching to managers and supervisors regarding change management leadership behaviors
  • Collaborate with business teams to determine appropriate resource models to support delivery of change activities for assigned work stream(s)
  • Partner with Human Resources, Leveraging Opportunities Change team and other change professionals across the Enterprise to leverage change methodologies, tools, curriculum and materials
  • Manage numerous deliverables across multiple areas of organization to ensure timely completion within budget
  • At least 5 years experience in executing large-scale initiatives including but not limited to organizational change, business process management, and organizational development
  • Strong strategic and tactical communication planning and execution skills
  • Excellent collaboration, leadership, communication and decision-making skills; ability to balance strategy and execution of various change activities
  • Exceptional project/project and change management skills in scoping, design and delivery
  • Must be comfortable and effective in influencing stakeholders at all levels in the organization
  • Creative, out of the box thinker
  • Comfortable working in a fast paced, results oriented culture
  • Ability to build authentic working relationships amongst the team and with colleagues across functions
  • Flexible and adaptable; able to work in ambiguity
  • MS Office proficiency, including PowerPoint, Excel, Word
  • Must be willing and able to travel up to 20% of the time
2

Director Change Management Resume Examples & Samples

  • Champion and lead the implementation of an integrated Change Management program for the Key Cities and Category Acceleration initiatives to ensure consistency, alignment, and effective service delivery across the overall change effort
  • Develop and deliver change assessment strategies including but not limited to
  • Excellent communication skills, both written and oral, and ability to effectively influence up to senior levels and in different functions
  • Expertise in group facilitation – in a training environment or a workshop environment
  • Experience in leading transformational cross functional changes
  • Strong interpersonal skills to manage and influence multiple cross-functional stakeholders (e.g. in Sales, Brand, Finance, IT)
  • Pro-active, collaborative and positive attitude, particularly in changing environments
  • Ability to think strategically with the understanding on how the details fit into the bigger picture
  • 8-10 years’ experience in internal or external communications, change management and/or project management; digital communications capabilities highly regarded
  • University degree in Business, Communications, Information Technology, Arts / Anthropology, Psychology, teaching/facilitation or Change Management
  • Retail and/or sports industry experience strongly preferred
  • Advanced Microsoft Suit skills required, confidence with technology platforms and digital communication tools a must
3

Director Change Management Resume Examples & Samples

  • Act as “Strategic Business Partner” and “Expert” to the organisation in all relevant change management issues
  • Provide change leadership to ensure the successful delivery of change activities with the objective of ensuring organisational readiness to accept, sustain and develop change within organisation
  • Ensure the education of individuals within the organisation, concerning their understanding of change processes (e.g. deliver an understanding of changes to their work and their specific role)
  • Develop, lead and manage in-house consulting in terms of introducing quality standards, corporate governance and controlling regarding change management
  • Lead the implementation of an integrated change management programme to ensure consistency, alignment and effective service delivery across the overall change effort
  • Set standards regarding change processes and management within the organisation and ensure that those changes are carried by the organisation as a whole
  • Lead and manage/supervise assigned change projects
  • Excellent and proven change management experience
  • Proven track record of leading and supervising larger-scale (international) change management projects
  • Business acumen: proven project management experience (especially in the area of change) with high levels of business and process knowledge
  • Capability to identify change needs, deliver the necessary tools and insights to deal with the change processes and build further understanding in strategic change topics
  • Very strong analytical and conceptual thinking as well as expertise in the management of change
  • Ability to supervise multiple (change) projects (large scale) simultaneously and ensure that the change processes in question run successfully and are embraced by the organisation
  • Ability to ensure the delivery of change processes, even in a challenging environment
  • University degree in business or related field
  • Minimum of 8-10 years of work experience in a global management consulting business
  • MBA or PhD in a field related to change or project management and/or process excellence is an advantage
  • Proven strong track record in change and project management as well as process excellence
  • English fluent (written and oral), ideally additional languages
  • Good MS Office skills (Word, Excel, PowerPoint), MS Project
4

Director Change Management Resume Examples & Samples

  • Develop and deliver interviews to best assess as – is state and understand organisational appetite and capability for degree of change. Use this to form a basis for the Change Management Strategy
  • Define and measure relevant KPIs, monitor progress, assess readiness and risk areas, map out the course of action based on the conducted change assessment
  • Identify potential risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns
  • Consult and coach project teams to ensure change management approach and activities are an integral part of the team’s project management approach
  • Coach managers and supervisors and provide them with tools and guidance on the change aspect
  • Collaborate with training contact points to design, develop and implement training, workshops and support tools required to equip and prepare individuals to manage new or changed tasks and make the transition to the new operating framework
  • Drive the facilitation of training, workshops and adoption of transformation principles and models across with key user and stakeholder groups
  • Maintain effective communication (content and process) of progress across all work streams to the organization. Frequent, consistent and targeted communication to drive greater cooperation and acceptance of projects, and enable business groups to achieve understanding of changes to their work areas and their specific roles
  • Drive collaboration and alignment across the various departments and the internal community
  • Facilitate a culture of sharing and adopting best practices across all functional areas, markets and seniority levels
  • Give guidance to junior team members
5

Director, Change Management Resume Examples & Samples

  • 7+ years experience leading large scale organizational change initiatives
  • Strong project management skills; experienced with technologyimplementation
  • Relationship manager with analytic capability; must be comfortable working with end users to fully understand impact of process /technology/policy changes within an organization
  • Experienced team leader with strong influencing skills; able to delegate
  • Demonstrated facilitation experience; effective at leading large group exercisesfor the purpose of gathering input and requirements
  • Must have excellent oral/written communications skills
  • Able to anticipate obstacles and develop solutions to complex challenges
  • Possesses Organizational awareness and political savvy
  • Working knowledge of Change Management Models (eg. ADKAR) a plus
  • Thrives in a fast paced environment. Comfortablemanaging throughambiguity and change
  • Big picture thinker, connects disparate ideas to develop strategies to solve problems
  • Able to influence without direct authority
  • Fosters a collaborative culture - brings people together to solve challenges across the organization
  • Bachelors degree or equivalent relevant experience
6

Senior Director, Change Management Resume Examples & Samples

  • Provide leadership for enterprise-wide strategic change initiatives
  • Support leaders in the chartering of initiatives and identifying measures of success
  • Partner with leaders and Project management in the identification of Change Acceleration Network
  • Complete change management assessments: Prosci PCT, Risk Assessment and CMROI
  • Facilitate Role-based Training: Sponsor, Change Acceleration certification, Delivering project Results, Manager and employee education
  • Facilitate impact, sponsor and resistance analysis
  • Facilitate the development of Change Management Plans
  • Partner with SMEs in the development of Communication and Training plans to support the change
  • Support the implementation of the targeted change
  • Identify and implement reinforcement plans
  • Ensure ongoing stakeholder updates and identification of ROI
  • Case Study development of change initiatives
  • Support the ongoing adoption of the Prosci change management framework and tools into Comcast organization
  • Facilitate leader, manager and employee Prosci training and certification
  • Participate in Change Acceleration Quality Committee
  • Experience and knowledge of Prosci methodologies and tools
  • Exceptional communication skills both written and verbal; ability to clearly articulate messages to a variety of audiences
  • Change management certification or designation desired. Prosci/ADKAR Certification a plus
7

Director, Change Management Resume Examples & Samples

  • Minimum of 4 years relevant experience in corporate operations, change management and/or human resources-related fields
  • Minimum of 2 years' experience leading project teams on relevant engagements
  • Bachelor's degree in relevant field minimum - advanced degree preferred
  • Knowledge or certification in a recognized Change Management Methodology (e.g., Prosci ADKAR Model)
  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint) excellent knowledge of business project applications( MS Excel, MS Project), and some knowledge of training tools (LMS systems, Oracle User Productivity Kit, etc.)
  • Eagerness to coach and mentor junior staff, able to recognize and reward strengths in others
  • Experienced in facilitation and negotiating
  • Intercultural competence
8

Director, Change Management Resume Examples & Samples

  • Partner with leaders of the EPMO, including the executive and leadership team and other impacted stakeholders, to create impactful communications to ensure buy-in and adoption of the EPMO change initiatives
  • Implement a structured change management approach and plans in alignment with EPMO Maturity Roadmap to ensure successful planning and delivery
  • Lead change management activities with cross functional team members and stakeholders to understand, manage, and reinforce change throughout transformation life-cycle
  • Facilitate discussions with stakeholders to build consensus for consistent process and approach across the enterprise
  • Facilitate discussions with stakeholders to ensure clear expectations and understanding with respect to compliance and accountability
  • Support the design, development, management, and delivery of communications interfacing with Corporate Communications
  • Conduct readiness assessments, evaluate results, and present findings in an easy to understand manner
  • Develop and implement actionable change plans including the communication plan, coaching plan, training plan and resistance management plan
  • Work with senior management to identify risks and develop recommendations for mitigation
  • Design and develop content and deliver training for EPMO staff and stakeholders
  • Anticipate, identify and manage resistance
  • Be an active and visible coach to project managers that are managing change
  • Must have completed at least one full EPMO transformation as a Change Manager
  • Experience and knowledge of industry standard best practices for change management principles, methodologies and tools
  • Ability to clearly articulate messages to all levels of the organization, from executives to staff, to evolve OCC
  • Ability to mentor, coach and train staff
  • Strong communication (written and verbal) and presentation skills required
  • Competent use of Microsoft applications including Project, PowerPoint, Word and Excel
  • BA /BS in Organizational Development or the equivalent in experience. Masters preferred
  • 8+ years of supervisory/managerial experience with 10+ years of experience in the field of change management
9

Director Change Management Resume Examples & Samples

  • Apply & drive the change management methodology to create a strategy to support the people & organizational needs required for the initiative
  • Track and constantly refine evolving roles/responsibilities of all levels of end-users; by function, by business and by location
  • Partner with HR to articulate talent needs and gaps
  • Create change project plan that is feasible and aligned with overall project deliverables
  • Understand technology process and lifecycle of software implementation
  • Retail/apparel business & technology experience - very strong plus
  • Solid understanding of how people experience change and a change process
  • Strong business analysis abilities
10

Director, Change Management Resume Examples & Samples

  • Change management toolkit
  • Bachelor Degree in Business, Commerce, Behavioral Sciences, or other related field. A Masters Degree in Organizational Behavior or Industrial/Organizational Psychology an asset
  • A minimum of 10 years of proven experience in areas including behavioral change management, organization design, and organization development with experience working within a management consulting capacity
  • Expert knowledge in Change Management principles and methodology
  • Experience managing complex projects with excellent knowledge of Organization Design and performance measurement practices
  • Strong experience working through process design projects including in-depth and advanced skills in facilitation and change management
  • Proven project management success with strong track record on-time, on-budget and to-specification delivery of projects and experience with sponsor and risk management
  • Experience working in a client facing role with strong relationship management skills and business development capability
  • Superior written communication skills with strong report and proposal development experience
  • Strong analytical and problem solving skills with the ability to clearly and articulately identify and define problems and develop creative solutions to address client requirements
  • Experience supporting senior leaders to understand the value of, and adopt new ideas and practices
11

Director, Change Management Resume Examples & Samples

  • Expert knowledge of change management principles especially in relation to leading change through people
  • Significant experience of delivering major transformational change programs
  • Strong change management and business engagement experience within large scale transformation, particularly across functional and geographical areas
  • Demonstrated ability to facilitate transformational change solutions through collaborative and empowering approaches
  • Demonstrated experience developing strong, effective working relationships and networks with key internal/external stakeholders and relevant external organisations
  • Demonstrated experience and knowledge of relevant strategic change management methodologies, frameworks and approaches
  • Strong experience in leading learning and development activities across all levels of an organisation
  • Highly-proficient use of Microsoft applications such as Word, Excel, Powerpoint and Outlook
  • Proven experience of consistent and constructive people management and leadership capabilities, including across geographies and cultures
  • Insurance industry knowledge and experience, including functional processes and business practices
  • Thorough understanding of relevant Asia market and influential sociocultural, economic and political factors
  • Exceptional verbal and written communication skills to enable
12

Director, Change Management Resume Examples & Samples

  • Leading the assessment and execution of change impact of moving to a new CRM platform
  • Delivery of change management activities in partnership with the professional services vendor (Slalom Consulting); will partner to lead a change management program with a focus on who and what is impacted
  • Develops and manages end-to-end Organizational Change Management strategy for the project/initiative, including design and development of change management activities/deliverables; for the global sales organization and impacted stakeholders
  • Creates stakeholder analysis and organizational assessments in support of the program objectives. Maps roles and responsibilities to meet new organizational or job related functions as necessary
  • Oversees and participates in interviews, meetings, and other activities in support of Organizational Change Management activities
  • Provides regular updates to project and Organizational Change Management leadership and raise issues, as required
  • Applies best practices and methodologies to Organizational Change Management activities
  • Leads creation of change management and communications strategy and plan, and actively maintains each throughout the project
  • Conducts stakeholder interviews and provides analysis
  • Partners with the training lead on overall training strategy, timeline and goals
  • Designs and executes change measurement plans to track stakeholder commitment to changes introduced
13

Director, Change Management Resume Examples & Samples

  • Supporting the creation and sustainment of a change management practice within and across the business to create employee readiness and engagement
  • Act as an internal consultant and trusted advisor to the business to ensure a structured change management and organization design approach and methodology is applied and plans are developed for all aspects of people change resulting from organizational and/or BU specific change efforts
  • Ensure alignment and sustainment of change management and organization design tools and methodology throughout the organization
  • Manage cross team changes as an outcome of an operating model transition, including changes for an interim phase
  • Utilizing the change management process and toolkit, identify stakeholders, impacts and develop change mitigation strategies and tools
  • Execute mitigation strategies and tools to engage impacted stakeholders to increase understanding, build support for change, and ensure a smooth transition with minimal business disruption changes
  • Assess change readiness and roll up into organizational change management plan
  • Minimum 8 years of experience with and credibility leading, supporting and/or managing medium scale change efforts and timelines with functional/divisional impact
  • Possess organizational change management/change leadership skills and hands on experience coordinating internal/external resources in support of successful implementation of change efforts; Change management professional designation an asset
  • Familiarity with project management approaches, tools and phases of the project lifecycle and how to apply change management
  • Good communication and interpersonal skills, with a strong ability to build and maintain strong relationships with all levels within the organization and collaborate in a matrix-managed environment; excellent active listening skills
  • Influencing key stakeholders without direct authority
  • Experience and familiarity with the Asset and Wealth Management industries is a plus
  • Ensuring consistency and alignment with functional and divisional change initiatives and proactively engaging with external stakeholders to apply a structured methodology and lead change management activities
14

Programme Director, Change Management Resume Examples & Samples

  • Program Management / Governance – Independently oversee delivery of a set of complex CTB projects and work streams. Seek stakeholder engagement, draft business cases, estimate scope / size / cost, prepare plans, and oversee project execution
  • People Management –lead a team of Project Managers & BA’s. Ensure team has required skills, experience and training to achieve goals. Set well-defined, measurable objectives for team members and continuously evaluate performance against objectives
  • Partner with senior Technologists and Operations Managers in the DU and at clients to execute strategic programmes of work
  • Responsibility to drive programs on a day to day basis within the scope of the approved Plan and is responsible for ongoing engagement of, and agreement with the respective designated steering committees for a given program
  • Client Management – Handle client requirements and translate them into Technology deliverables
  • Delivery of the required project deliverables, within the specified time frame, within the specified cost and to the required quality level, as well as ensuring that the Project delivers the benefits presented in the business case
  • Lead resource forecast generation and discussions with an aim to optimise usage of resources across projects
  • Review and approve project estimates and budget requirements
  • Develop project management standards, including a standardised methodology, process and tools for effective project management across the organisation
  • Develop and manage project policies, procedures, templates and other shared documentation
  • Monitor compliance with project management standards, policies, procedures and templates via audits
  • Forecast and manage risks / opportunities
  • Represent FIS on project steering committees, both internal and external, facing off against project sponsors
  • Coach, mentor and train project managers
  • Extensive (10 years+) previous professional experience of working as a Program Manager in a fast-paced, multi-project Financial Services environment with responsibility for resource management and project financials
  • Expert knowledge of programme/project management methodologies with in-depth knowledge of at least one methodology
  • C-level stakeholder management and ability to manage across complex client organisations; strong negotiator
  • Ability to analyse problems and produce a range of options to arrive at preferred solution
  • Ability to communicate effectively in a variety of written and verbal formats with a wide range of people; external individuals, organisations and agencies
  • Strong client presentation skills
  • Strong understanding of Investment Banking operations, technology and change landscape
  • In depth functional understanding of exchange traded derivatives and cleared OTC derivatives business processes and trade flows
  • High level understanding of common Technology platforms used in derivatives middle and back office processing
  • Expert user of Microsoft Project, Visio and Office
  • PMP or Prince2 certification
15

Director, Change Management Resume Examples & Samples

  • Conduct in-depth assessment of current state via people, process and technology
  • Develop executable approaches to address business process, communication & training to transition from current to future state
  • Works closely and in direct partnership with overall Project Manager to ensure connectivity and tracking
  • Continually surface obstacles and risks during the duration of the project and identify potential solutions to support and address
  • Knowledge of retail product lifecycle, including understanding of roles/responsibilities of merchandising, product development, sourcing, planning and distribution, highly helpful
  • Supply chain experience
  • Understand technology process and lifecycle of software implementation, helpful
  • 2-3 years consulting experience, ideal, not required
  • 5 years project management experience, required
16

Director, Change Management Resume Examples & Samples

  • Provides oversight to change management projects within Finance by developing and implementing change methodology, and leading cultural adoption throughout Finance
  • Partners with Project Management Office (PMO), Process Excellence (PEX) and the business to identify long-term change management initiatives throughout the business
  • Creates business cases to support change by identifying level of change and resources to implement change successfully
  • Partners with stakeholders to assess and document change readiness and uses expertise to find creative and effective approaches on the delivery of change management
  • Responsible for reviewing change management activities across Finance to understand impact to the business and employees
  • Partners closely with PMO work streams to develop change activities and key deliverables for change management strategies. Elevates potential change risks to PMO, Finance leadership and other departments
  • Sets direction for change management projects, including defining future state, evaluating change impacts, developing change strategy and plans that includes stakeholder engagement, communications and trainings
  • Partners with the PMO, Finance function(s), Human Resources and other areas inside the business to ensure effective implementation of the change management plan
  • Responsible for assisting in the documentation of change management communications and processes to ensure adherence to internal control guidelines
  • Develops and creates risk mitigation strategies to reduce change impacts to Finance
  • Leverages knowledge of finance processes to provide guidance and feedback when developing project plans
  • Effectively communicates change management processes and potential finance organization risks to senior leadership
  • Measures change initiatives by leading pulse surveys and developing metrics to track long-term implementation of change
  • Provides counsel to employees, manages third party consultants and contractors, and advises senior leaders as necessary
  • Builds and manages results-driven teams by taking a strategic and technical view of performance management by involving employees in change management planning, relationship building, decision-making and project management and process excellence processes
  • Accountable for ensuring teams adhere and support financial and non-financial controls
  • Change management project scope and roadmap development
  • Change management strategies
  • Finance project management
  • Finance Process Excellence
  • Project financial and budget management
  • Risk mitigation
  • Project timelines with competing priorities maintenance
  • End-to-end process management
  • Bachelor’s Degree, Master’s Degree preferred with a minimum of 10 years in change management, project management , and/or process excellence roles with increasing responsibility
  • Knowledge of finance processes to provide guidance and feedback when developing project plans
  • Demonstrated ability to drive large-scale projects across a complex finance organization
  • Background in utility service business activities and projects
  • Proven experience managing risks and issues across projects and programs
  • Effective collaboration and partnership capabilities
  • Ability to manage competing priorities and meet deadlines
17

Director, Change Management Resume Examples & Samples

  • Exceptional communication skills, both written and verbal; high EQ
  • Ability to travel Up to 25%
  • 12+ years Change Management methodology and execution experience
  • Bachelor’s Degree in Organization Development and/or Effectiveness, Human Resources, Industrial Psychology
  • Prosci or similar change management certification or designation desired
  • Technology or professional services sector experience preferred
18

Director, Change Management Resume Examples & Samples

  • Develop, implement and manage enterprise-wide change management services and methodologies to support the successful delivery of initiatives for the stakeholder community with effective benefit analysis, risk management, targeted communication and training plans
  • Meet with executive and operational leadership to vet and validate the viability, efficacy, timing and value of potential change initiatives and provide guidance on initiative roll outs and turnaround plans for troubled projects
  • Oversee the change management portfolio and monitor potential scheduling and project conflicts
  • Partner with the Communications and HR organizations to develop comprehensive communications and training programs
  • Ten or more years overall experience, with at least seven years in leadership and project management, in the design and delivery of transformational business impacts in Operations (OpEx), Continuous Improvement, Consulting and/or Finance with complex, global organizations
  • Extensive experience in partnering with all levels of the organization, including c-suite leaders, and successfully supporting and influencing the decision making process
  • Detailed working knowledge of change management principles and methodologies
  • Strong proficiency in project management approaches and tools
  • Exceptional communication, presentation and facilitation skills
  • Proven problem solving and root cause identification skills
  • Strong analytic (including statistical analysis) skills
  • Excellent influencing, negotiating and decision-making skills
  • Persistence and a strong focus on deliverables, balanced with excellent teamwork, listening skills and diplomacy
  • Adept at working in a dynamic environment with a sense of urgency
  • A strong attention to detail while maintaining strategic focus
  • Strong hands-on organizational skills – the ability to handle multiple tasks simultaneously, be resourceful and work independently
  • A creative thinker who can recommend and implement process improvements
  • Experience utilizing Excel, PowerPoint, Visio, SharePoint and Project Management (including cloud based options), BI Visualization and statistical software
  • Lean and/or Six Sigma certifications
  • Experience facilitating Kaizen/Work Out, brainstorming and decision-making workshops/events
  • Change Management Professional designation
  • Project Management Professional designation
19

Senior Director, Change Management Resume Examples & Samples

  • Experience and knowledge of change management principles, methodologies and tools. Preferably CM experience leading an ERP implementation and enterprise scale reorganization
  • Exceptional communication skills, both written and verbal; high EQ and excellent active listening skills
  • Ability to establish and maintain strong relationships; Able to work effectively at all levels in an organization
  • 10+ years Change Management methodology and execution experience
20

Director, Change Management Resume Examples & Samples

  • Provides global direction, expertise and policy definition on change management and how all aspects of OD relate to and support Laureate’s transformation globally
  • Serves as the center of expertise for the design of tools, systems, processes, dashboards and over-all solutions to address Laureate’s strategic imperative of enabling change management. This will require the definition and constant update of global content, tools, and work closely with OD Performance Solutions on the update of competencies for change management
  • To achieve this goal, the role will require a close partnership with the leaders of initiatives in the business, will also work with academic leaders, CEOs and HR professionals across the 80 institutions, influence their models and negotiate common ground on the technical conflicts that are expected in these kinds of endeavors
  • The role also includes the dimension of communicating, marketing, project managing the implementation of the solutions with an intense sensitivity to cultural and businesses differences, the creations of solutions for disseminations and the over-all change management for implementation at global scale
  • This job will influence every single employee non-faculty and some faculty across the world
  • Identify and manage strategic relationships, partnerships and suppliers to develop and deploy the global solutions
  • This role will advise the Chief Talent Officer on aspects related to Transformation and Organization Effectiveness
  • Human Resources professional with minimum 10 years in talent, leadership development, performance and change management solutions for multinational corporations
  • Demonstrated experience in designing, leading and implementing scalable solutions in a global organization
  • Understands change management at an expert level as it relates to talent programs and their impact on organizational culture
  • Experience in design of global processes involving numerous stakeholders with multiple interests and regional needs
  • Extraordinary creativity, leadership and desire to make strategic impact
  • Ability to present precise and concise strategies, processes, and outcomes
  • Demonstrated ability to influence at the senior level of organizations
  • Keen eye on developing strategic partnerships across the organization
  • Ability to work through a matrix organization to get the work done in a highly decentralized environment
  • Quantitative mindset that produces tangible metrics and results particularly as it relates to succession depth to critical roles
  • Maturity, organization agility and humility. Executive presence and ability to engage with executives
  • Masters degree required on either MBA or ID, HR, OD, IO psychology
  • Preferably with experience in at least two different industries
  • Extraordinary communicator, ability to simplify
  • Able to be both, strategic thinker and transactional execution expert
  • Global influence in her/his background and substantial global work experience
  • Cross cultural, bilingual required (any language plus English)
  • Strong analytical approach to business case creation and project justification
21

Director, Change Management Resume Examples & Samples

  • Experience with Prosci ADKAR Model is a plus
  • Apply a structured methodology to lead change management activities
  • Provide change leadership and support to functional leaders for enterprise-wide strategic initiatives
  • Conduct change management assessments and develop Change Management Strategy and Plans
  • Facilitate Role-based Training to ensure readiness and adoption of new processes and systems
  • Conduct impact, sponsor and resistance analysis
  • Ensure post implementation assessment of end user adoption and utilization of the change
  • Provide ongoing stakeholder and organization updates on status of change initiatives
  • Identify, analyze, prepare risk mitigation tactics
  • Develop and deliver communication strategy
22

Director Change Management Resume Examples & Samples

  • Act as Program Management / Project Management for Operational Risk and Supplier Risk Management projects and initiatives
  • 10 years of Change Management / Project Management experience with complex, enterprise-level and/or cross-organizational projects
  • Analytical ability to develop and execute strategic and tactical plans
  • Strong communication skills and ability to communicate at all levels within the organization
  • Conflict management skills and/or demonstrated ability to handle difficult situations with clients or team mates
  • Management experience preferred (direct management of people and or system management)
  • Proficient in computer applications and analysis
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Director Change Management Resume Examples & Samples

  • Translate strategic vision of the company and new initiatives into change management structure, plans and implementation tactics. Support organizational design and definition of roles and responsibilities. Support the design, development, delivery and management of communications
  • Apply a structured methodology to lead change management activities; create and implement change management strategies and plans while maximizing employee adoption and usage and minimizing resistance. Conduct change management assessments to measure effectiveness of the change management process. Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management
  • Ensure post implementation assessment of end user adoption and utilization of the change. Define best practices and measures to track adoption, utilization and proficiency of individual changes. Assess, develop and execute a culture framework aimed at managing business results including employee morale and retention. Report outcomes and provide ongoing stakeholder and organization updates to executive leadership on status of change initiatives; recommend course corrections when necessary
  • Develop and facilitate change management training to ensure readiness and adoption of new processes and systems. Take the lead on incorporating relevant change management concepts into various projects and training programs being developed. Identify and/or gain understanding of escalated issues and risks and address conflicts or mitigate risk as needed. Identify, analyze, prepare risk mitigation tactics and conduct impact, sponsor and resistance analysis to measure effectiveness of the training and change management plans
  • Provide change leadership and support to senior leaders, executives and front line leaders/supervisors to assist them in providing support and leadership for company wide strategic initiatives and transitions
  • Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations
  • Perform additional responsibilities as directed by leadership
  • Skills: Exceptional communication skills, both written and verbal, with ability to clearly articulate messages to a variety of audiences; high Emotional Intelligence (EQ) and excellent active listening skills; ability to establish and maintain strong relationships while working effectively at all levels in an organization; must be a team player and able to work collaboratively with others; ability to influence others and move toward a common vision or goal; forward looking with a holistic approach; flexible and adaptable; able to work in ambiguous situations; resilient and tenacious with a propensity to persevere; organized with a natural inclination for planning strategy and tactics; problem solving and root cause identification skills; familiarity with project management approaches, tools and phases of the project lifecycle; acute business acumen and understanding of organizational issues and challenges
  • Education: Bachelor's degree in Organization Development and/or Effectiveness
  • Experience Required: Ten (10+) years change management methodology and execution experience; experience and knowledge of change management principles, methodologies and tools. Preferably CM experience leading an ERP implementation and enterprise scale reorganization
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Director Change Management Resume Examples & Samples

  • Globally execute an existing integrated change management and communications strategy, roadmap, and implementation plan, for the people side of change, needed to transition the EFM function to ensure the key aspects of successful transformation are met
  • Identify and partner with global, regional, and functional leaders to understand critical business requirements, develop specific action plans and roadmaps, resolve issues and eliminate barriers related to effectively deploying the strategies and meeting the objectives of the overall EFM function
  • Manage communication channels including Town Halls and Intranet to ensure ongoing engagement
  • Write key messaging to ensure consistent language is used across all stakeholder groups
  • Align and adapt the change management strategy based on a situational awareness of the details of the change and the groups being impacted by the change
  • Identify potential people-side risks and anticipated points of resistance, and partner with HR lead to develop specific plans to mitigate or address the concerns
  • Manage an existing core group of change agents across three regions to ensure they effectively supporting the transformation in behaviors and actions
  • Ensure ongoing stakeholder analysis and tracking through the existing Change Readiness Assessment Survey
  • Present data via the change dashboard and monitor adoption, effectiveness, identify resistance and performance gaps, develop action plans to remediate
  • The role will require 10-25% of international travelling
  • Undergraduate/Bachelor’s degree required
  • Experience with and appreciation of multi-cultural change is required
  • This position requires a diverse background, preferably with direct experience leading teams and organizations with a demonstrated track record of successfully leading a major business change
  • Experience across multiple J&J sectors is preferred
  • Candidate interested in an exciting rotational, growth & development opportunity
  • Demonstrates proven expertise and track record of leading large scale change project
  • A solid understanding of how people go through a change and the change process
  • Creates and implements change management plans that minimize employee resistance and maximize employee engagement
  • Strong experience and knowledge of change management principles and methodologies
  • Exceptional communication skills including the ability to articulate a complex change in a way that is easily understood by others – both written and verbal
  • Demonstrated ability to influence and work effectively at all levels in an organization; proven track record of engaging leaders who are experiencing large scale change
  • Leadership presence and the ability to inspire trust and quickly build credibility. Must have strong collaboration and influence skills
  • Strong relationship development, conflict resolution, and team building instincts with the ability to build partnerships both internally and externally
  • Strong analytic and decision making abilities
  • Broad business experience in translating change while achieving business objectives
  • Ready to apply our knowledge and know-how
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Director, Change Management Resume Examples & Samples

  • Support Office of Strategic Management project leads and Strategic Project owners with developing and implementing key change management assessments and deliverables
  • Act as a coach to company and project leaders, educating them on change management to help them fulfill the role of change sponsors / agents
  • Partner with project / business unit / functional managers in understanding their change needs and provide recommendations for change management strategies
  • Support project teams in mobilizing a change management workstream and developing stakeholder analyses and associated change management plans
  • Develop and roll out enterprise-wide change management standards, templates and best practices
  • Drive communication efforts including the design, development and delivery of communications
  • Support training efforts by providing input on the design and delivery of training programs
  • Own the development of an enterprise wide change agent network
  • Have familiarity with project management approaches, tools and phases of the project lifecycle—and what change management approaches are useful during the various phases of a project
  • Experience and knowledge of change management and principles, methodologies and tools
  • Exceptional communication skills (written and oral) to facilitate large meetings and communicate with all levels of the organization
  • Excellent active listening skills in order to identify risks and/or resistance to organizational changes
  • Excellent problem solving skills and root cause identification skills
  • Excellent interpersonal and collaborative skills in order to effectively build relationships throughout the organization and able to work with and through others
  • Ability to travel approximately 25% of the time or as the business demands
  • Flexible and adaptable and able to work in ambiguous situations
  • Acute business acumen and a solid understanding of organizational issues and challenges
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Director, Change Management COE Resume Examples & Samples

  • Bachelor's degree from a four-year college or university, in Human Resources, Organizational Psychology, Business or relevant field; or 15+ years of relevant work experience
  • 12+ years of related work experience
  • PROSCI or other relevant Change Management Certification (ACMP, LaMarsh, etc.)
  • Expertise with CM methodologies and tools; experience with organization effectiveness; Sponsor and Stakeholder management; communication strategy, planning and execution; Project and/or program management expertise; understanding of organization design principles
  • Fifteen to twenty years’ experience leading change management departments and enterprise level change management programs
  • Demonstrated excellent written and oral communication and group presentation skills
  • Proven ability to communicate a vision and obtain buy-in with executive stakeholders
  • Strong leadership skills and experience leading teams and operating in a matrixed environment
  • Ability to manage multiple programs in a fast-paced environment
  • Ability to adapt and change as business needs change
  • Data analysis and problem-solving skills
  • Demonstrated experience and working knowledge of systems, process, program management and Agile methodologies
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Director, Change Management, Plm-pvh Corp Resume Examples & Samples

  • Drive and ensure each brand secures alignment on how the new PLM Application will support their Product Lifecycle process
  • Assess current state via people, process and technology; articulate the future process with adoption of the system into each brands respective product lifecycle
  • Ensure 6 different brands are alignment with their Senior Management around changes to their people and processes
  • Facilitate varying sizes of teams to articulate and document processes
  • Create Executive Communication Plan and build wide-spread support of key themes that will govern the PLM implementation
  • Track and continually refine evolving roles/responsibilities of all levels of end-users; by function, by business and by location
  • Continually surface obstacles and risks that jeopardize change initiatives/user adoption and devise solutions to mitigate/resolve
  • Collaborate effectively with business and technology stakeholders on project and change management , including external system consultants
  • Minimum 8-10 years of working experience in increasing responsibility of project scope
  • Proven project management experience; system implementation a plus
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Director, Change Management Resume Examples & Samples

  • Undergraduate degree in business or social sciences; Master’s degree preferred
  • 7+ years of leading large-scale change initiatives, including organizational changes
  • Consulting experience on human capital programs preferred
  • Strong customer relationship skills and ability to interface with all levels of management within Marriott
  • Demonstrated ability to translate technology capability and impact of technology change into business terms and messaging
  • Excellent oral communication and writing skills
  • Developing Others- Plans and supports the development of others’ skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively; provides high visibility to individuals with potential; offers challenging assignments that build confidence and credibility and provides such individuals with a personal vision for their future
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Director, Change Management Resume Examples & Samples

  • Bachelors of Administration degree focused on Business Administration/Management, Communications, Human Resource Management or related discipline
  • Master of Business Administration with a focus on Organizational Behavior desirable
  • Change management certification or designation desirable
  • Proven experience with a minimum of five years managing change management engagements, and/or accelerating adoption of large-scale organizational/business change