Operations Engineer Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the operations engineer job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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LK
L Kerluke
Lenna
Kerluke
2982 Chasity Summit
Dallas
TX
2982 Chasity Summit
Dallas
TX
Experience Experience
04/2015 – present
San Francisco, CA
Technical Operations Engineer
San Francisco, CA
Technical Operations Engineer
04/2015 – present
San Francisco, CA
Technical Operations Engineer
04/2015 – present
  • Develop strategies and tools to assist production support teams, including writing technical specifications, and oversee R&D development and tool rollout
  • Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage
  • Management of the Facility assets and the provision of infrastructure & inventory asset management
  • Make recommendations on business processes, research approaches, technical tools, and overall team improvement opportunities
  • Technical certifications related to datacenter operations, server systems, network management is a plus
  • Track and correlate recurring problems and then work with systems, applications, database, and network teams to find and implement permanent fixes. Research, identify, and evaluate ways to improve our systems administration tasks. Work with server and network teams to resolve problems relating to applications and systems performance
  • In cooperation with systems, applications, database, and network teams, configure, manage, and maintain Pier 1 monitoring systems. These systems include but are not limited to Observium, Microsoft SCOM, Spotlight, WUG, Orion, vSphere, and in-house written systems. Implement firmware/software upgrades for systems and devices
09/2012 – 12/2014
Philadelphia, PA
IT Operations Engineer
Philadelphia, PA
IT Operations Engineer
09/2012 – 12/2014
Philadelphia, PA
IT Operations Engineer
09/2012 – 12/2014
  • + Work with multiple software development teams internationally to address issues and improve quality
  • Work with multiple software development teams internationally to address issues and improve quality
  • Advise management on technology trends and future developments as it relates to the technical field
  • Write and execute scripts/tasks for application/infrastructure/server monitoring and event management
  • Communicate and coordinate with product managers, developers and system team
  • Provide 24x7 support, work 8 hour shifts, in a monthly rotation basis
  • + Write and execute scripts/tasks for application/infrastructure/server monitoring and event management
10/2008 – 03/2012
Houston, TX
Operations Engineer
Houston, TX
Operations Engineer
10/2008 – 03/2012
Houston, TX
Operations Engineer
10/2008 – 03/2012
  • Develop and/or modify existing procedures for the proper installation and integration of experiments supporting environmental science research, conducting flight demonstrations for expanded markets, missions and airborne capabilities that are compatible with NASA’s wide-ranging Earth-observation activities which are critical to developing responses to environmental change here and around the world
  • Develop and/or modify existing procedures for the proper installation and integration of experiments supporting environmental science research, conducting flight demonstrations for expanded markets, missions and airborne capabilities that are compatible with NASA’s wide-ranging Earth observation activities which are critical to developing responses to environmental change here and around the world
  • Troubleshooting issues with hardware, software, applications and network
  • Networking. Know your TCP from your UDP, how to use Wireshark
  • Supporting our application development teams in architecting, designing and deploying new solutions
  • Create project schedules to track progress on projects and to ensure that deadlines are met;Conceive, set up and conduct tests or studies of complete systems, components, or concepts under research test conditions to investigate proposals for improving performance or other factors; or to obtain data for development, standardization, and quality control with some supervisory direction and review
  • Building tools to automate server provisioning, management and scaling
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
The George Washington University
Bachelor’s Degree in Computer Science
Skills Skills
  • Ability to build and maintain a strong network or utilize their knowledge or experiences to influence solutions that benefits business partners
  • Great attention to detail and strong communication skills
  • Knowledge of addressable and conventional fire detection systems would be desirable
  • Excellent working knowledge of Redhat/Centos Linux both as an administrator and user/developer
  • Solid working knowledge of the Microsoft Office desktop suite including Word, Excel, PowerPoint, Outlook
  • Strong analytical, communication and documentation skills and a proven ability to coordinate activities across multiple teams spanning the organization
  • The ability to learn quickly and apply new concepts, principles and solutions
  • Possesses good communication skills, with the ability to understand technical documents and make presentations
  • Applicant will be a self starter with a strong desire to grow both technically and in their knowledge of Millennial Media business
  • Detailed working knowledge of Microsoft Operating Systems (Windows 2003, 2008, 2012)
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1

Lync SkL Operations Engineer Resume Examples & Samples

  • Daily level3 incident, problem and change management for Instant Messaging, Web Conferencing, Lync voice, Lync video, audio and video conferencing, Unified Messaging, Federation, Survivable Branch Appliances (SBAs), SIP trunks, remote users (Edge/VPN) and mobile clients
  • SBA deployment coordination
  • Coordination of the integration of our Tandberg/Cisco Telepresence systems to Lync with BT
  • Conflict resolution and system integration coordination with internal and external service providers
  • Adhere the vendor to the services as described in the contract
  • End to end service capacity management using internal tools and vendor provided tools
  • Knowledge transfer to the other team members
  • Strong teamwork and collaboration skills
  • Recent Cisco or Alcatel IPT or Tandberg/Cisco Telepresence support experience
  • Knowledge about Microsoft products: Active Directory, Lync administration and Exchange (completed MOCs, completed exams are a clear pro)
2

Tier Voice Operations Engineer Resume Examples & Samples

  • Level 3 Incident and Problem Management - problem ownership, diagnosis, RCA, Known Error
  • Significant experience of strong technical experience and success in coordinating the implementation and operation of voice infrastructure, preferably within financial services industries, and across multiple countries
  • Experience managing large scale enterprise Voice and Voice over IP (VoIP) solutions
  • Networking knowledge (i.e. routers and switches) and a strong understanding of VoIP products is required (i.e. various types of IP based voice products - Cisco CUCM
  • NICE Voice Recording support and integration
  • Strong knowledge and experience supporting related voice technologies such as Voice Mail, (Cisco Unity), Voice Recording, Contact Centre, IP Network, Network Appliance, Video and Transport technologies (Switched Voice, IP, SIP etc)
  • Applicant must have excellent analytical skills in voice fault investigation and resolution methodology
  • Ability to liaise with 3rd parties and provide representation on behalf of the bank
  • Candidate must be able to operate in a team environment and have the ability to establish relationships at all levels
  • Strong CISCO CUCM experience
  • AVAYA Communications Manager 4.x and higher, as well as legacy voice PBX vendors/products)
  • Familiarity with next generation technologies such as Unified Communications
3

Tier Voice Operations Engineer Resume Examples & Samples

  • Point of escalation for Tier 2 Voice Support teams
  • Undertake break fix activities, investigate the root cause and where appropriate develop mitigation plans
  • Undertake configuration management work in accordance with Change Management procedures
  • Provide hardware diagnostic and support assistance as requested by other groups
  • Ensure that all problems are resolved either in a timely manner or ensure that they are escalated to the appropriate Tier-3 management structure
  • Ensure all new infrastructure meets all operational acceptance criteria
  • Perform Quality Assurance review of proposed voice changes and provide technical sign off
  • Ensure that all documentation is kept up to date and is accessible by the rest of the Tier 3 Voice teams
  • Provide support and consultancy using appropriate diagnostic tools to all areas
  • Tier 2 training /knowledge transfer as required
  • Working closely with Vendors
  • Proactive development of Operational processes and procedures
  • On-call / Weekend work as required
  • Implement proactive monitoring that will identify and remediate potential production issues
  • Technical advice and recommendations of best practice for voice systems/platforms globally
  • Engineering escalation and follow-up
  • Provide infrastructure impact statements to Tier 2 for coordination during DR or power down events
4

Voice Operations Engineer Resume Examples & Samples

  • The ideal candidate should have knowledge and experience of the various voice technologies commonly deployed within the Investment bank environments
  • Ability to demonstrate effective troubleshooting skills within the voice arena
  • Ability to communicate effectively with front and back office users and support teams
  • Candidate should be able to excel during major outages, working under pressure and reporting updates as appropriate
  • Ability to face off to business and technical stakeholders within the business for operational, project and deployment activities as well as have an appreciation of the risk associated with a voice environment and the regulatory controls within it
  • Cisco Certified Network Professional Voice accreditation
  • Strong Voice/VoIP operations (2nd/3rd line complex troubleshooting) and deployment (project) experience for an enterprise/financial environment
  • Cisco Unified Communications Manager (CUCM) and Cisco IP Phones skills
  • BT Turret System and associated profiles (Trading Voice Technologies)
  • Verint IP Voice Recording for BT ITS and Cisco IP telephony
  • Call Loggers and other analytical programmes
  • Other Cisco platforms such as Voicemail, Meeting Place, UAE, Unified Presence
  • Ideally Investment Banking/Financial Services experience
  • Cisco IPT including protocols such as MGCP, SIP, H.323 and other protocols with ability to perform analysis and reporting
  • ARC Switchboard version 5
  • Network Routing and Switching protocols
  • Knowledge of Private Wire signalling types (E&M, ARD, MRD), including T1/E1 signalling idle and seize bit patterns/conditioning
  • BT ITS R18 and above with IP Turret, deployed in a Campus across to DCs or Standalone configuration
  • Speakerbus legacy TDM Intercom solutions
  • Speakerbus current/next-gen IP Intercom solutions
  • Cisco IP TDM/IP Voice Gateways (Private Wire Networking)
  • Analogue Bridging technology 2-wire to 4-wire circuit conversion, 3 -way circuit configuration
  • Advanced hands on knowledge and experience in configuration of BT Trader profiles
  • Some experience of BT SIP based platform Session Manager
  • BT ITS Engineer accreditation would be considered an advantage
5

Operations Engineer Resume Examples & Samples

  • Database familiarity including Oracle, MS SQL, MySQL
  • Knowledge of server (Cisco, HP) and storage (NAS, SAN) systems
  • Able to perform networking troubleshooting and assessments
  • Familiar with network and host level security
  • Experience in implementing, maintaining and supporting applications in development, QA, staging and production environments
  • Must be familiar with system integration and process automation
  • Must possess excellent analytical skills and be proactive not reactive
  • Assist with performing regular security monitoring to identify any possible intrusions
  • Solid trouble shooting and problem solving skills
  • Able to obtain, understand and interpret performance data
  • Good programming/debugging skills (Shell, Perl, SQL, VBA, Powershell, RegEx)
  • Create and maintain logs, records, diagrams and reports of any and all systems
  • Exceptional communication skills, both written and oral
  • Ability to multi-task and adjust priorities based on workload
  • More than 5+ years previous system administration experience on multiple operating systems (Windows, Red Hat, VMware)
  • 5+ years experience administrating Java applications with JBoss, Tomcat, JMS, Active Directory, Apache, Citrix, PHP, HTML, .NET, IIS, SCCM, Casper, MDT
  • Degree in Computer Science, Engineering, or related equivalent education required
  • Certifications from Cisco, Microsoft, and VMware or related technology certifications are preferred
6

Operations Engineer Resume Examples & Samples

  • Troubleshoot and track complex technical issues
  • Develop advanced application knowledge for multiple Millennial Media products, and become expert user in one or more applications
  • Assist internal and external customers in using products, resolving user issues, and resolving and/or escalating technology problems
  • Communicate status of Operational issues with users and/or business leadership, following organizational standards
  • Own complex, multi-system production issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
  • Assist with campaign/creative troubleshooting
  • Investigate ad reporting discrepancies
  • Ability to read and interpret HTML, JavaScript, Perl, Java, PHP and C
  • Ability to analyze, write, and execute SQL, Perl, and Unix shell scripts
  • Advanced knowledge of Windows and Unix operating systems
  • Excellent customer service skills, with strong written and verbal communications
  • Ability to establish and maintain effective working relationships with managers, employees, external clients, and customers
  • Ability to respond to frequent demands of multiple customers (internal and external)
  • Applicant will be a self starter with a strong desire to grow both technically and in their knowledge of Millennial Media business
  • Solid understanding of a UNIX-based operating system, including paging and swapping, inter-process communication, devices and what device drivers do, and filesystem concepts (inode, clustering, logical partitions)
  • Bachelor’s degree in a Technical/Scientific discipline or equivalent experience
  • Have 2 to 5 years of experience with Unix or Linux based systems
  • Have 2 years of experience supporting Windows desktop and server environments
  • 2-5 years of experience in technical support, or relevant combination of education and experience
  • Advertising or Operations experience preferred
7

IT Infrastructure Platform Operations Engineer Resume Examples & Samples

  • Pre-shift team communication. State of the environment and ready for business checks
  • Incident queue coverage in shift patterns
  • Manage and prioritize all tickets arriving on the dedicated Level 2 queue, either resolving them directly or re-assigning them to other support teams as required
  • Provide all internal clients with a dedicated, positive and efficient service at all times
  • Maintain high-quality incident data, recorded into ITSM incident booking system
  • ITSM Focus on high-quality incident data, recorded into ITSM incident booking system
  • Manage production incidents from inception to resolution
  • Adherence to process and procedures to maintain quality and professionalism
  • Communicate with users requesting support
  • Release management / Testing of the new releases of software and platforms
  • Projects support
  • Bachelor's degree and equivalent work experience
  • In-depth and excellent support knowledge of Microsoft Office, Internet Explorer, Lync and Windows 7
  • Fluent written / spoken English. One of the following additional languages welcome: German, French, Italian
  • Demonstrate a high level of customer focus and empathy
  • Strong Teamwork and communication / information sharing
  • Strong situational analysis and decision making abilities
8

Technology & Operations Engineer Resume Examples & Samples

  • Oversee day-to-day engineering functions
  • Ensure all technical facilities are FCC compliant
  • Facilitate repairs and preventative maintenance Specifically on the transmitter
  • Perform systems testing and quality assurance of on-air-product
  • Oversee the daily operations of project integration, repairs & maintenance, and satellite operations
  • Manage, troubleshoot, repair, and install various studio, field, and IT equipment and systems
  • Install and test technical equipment and systems
  • Maintain and set up IT systems, including program upgrades
  • Work in conjunction with the Director of Technology on capital planning, long-term strategies and Projects
  • Heavy participation with the companies Environmental Health and Safety programs
  • On Call 24/7 for emergency problem resolution
  • Process, code and administer invoices and payments according to contractual obligations and ensures timely and accurate processing all while maintaining a strong partnership and communication system with corporate Finance
  • Assist in the negotiation of leases & contracts such as office space and fiber connections
  • Responsible for the ordering / maintaining of office supplies
  • Minimum of five (5) years broadcast or cable facility engineering experience
  • System design and installation experience desirable; CAD background required
  • Thorough knowledge of SD and HD video systems
  • Must have knowledge of transmitters
  • Experienced in microwave, satellite and fiber transmission & receiving systems
  • Excellent interpersonal & communication skills required
  • Strong work ethic, positive attitude and leadership qualities with the ability to handle multiple tasks and set priorities a must
  • Ability to work non-traditional hours, weekends & holidays
  • Bilingual preferred English/Spanish
  • Experience with wide orbit a plus
  • IT experience including Windows and Mac based editing systems
  • Satellite, Microwave and ENG maintenance and operation
  • Environmental Health and Safety experience and training
  • Ability to solve critical problems and obtain results under pressure
9

Operations Engineer Summer Internship Resume Examples & Samples

  • This position is responsible for the testing, release and support of Gannett mobile initiatives including Android and iOS native applications
  • Keen attention to detail and quality, complying with Gannett’s high standard of quality
  • Learn and absorb new technologies quickly, be a strong team player and rapidly adapt to changing business and customer demands
  • Be innovative, contributing ideas and working with constituents to evaluate and propose approaches that balance speed to market needs against processes needed to scale services to all markets and total audience
  • Maintain awareness in technology developments that affect either our audience’s ability to use our products or extend new product potential
  • Able to react to change productively and handle other essential tasks as assigned
  • Proactive, innovative, collaborative, and driven to achieve desired results
  • The Opera
  • They should be well versed in Internet and mobile technologies
  • The candidate should possess excellent communication skills, perform well under pressure and excel at meeting deadlines
  • Familiarity with iTunes Connect or Google Play app submission process is beneficial
  • Experience with continuous integration servers such as Jenkins or Hudson, GIT code collaboration manager, JIRA and Confluence is a plus
10

IT Operations Engineer Resume Examples & Samples

  • Work in a 8h shift· Be in a 24x7 on-call (role sequentially assumed by all the team members )· Operation of the Staging, Production and DRP platforms following ITIL principles· Proactively monitor key Configuration Items to determine availability and optimal performance· Maintain an open communication with other technical teams such as R&D and Engineering· Open and maintain lines of communication with other departments during incidents· Maintain a program of continual service improvement· Review and test key performance metrics and service levels and report accordingly· Track numerous concurrent IT Operations projects· Ensure monitoring & operational standards are defined and implemented consistently· Perform applications deployment and infrastructure changes in Production and non-production environments· Participate in the development and implementation of system-based environment/configurations to support the evolving business needs
  • High Level of organizational skills. Ability to prioritize workload, set and achieve goals
  • International culture and ability to work in a multinational environment
  • Must have the ability to work with minimal direction on multiple projects
  • Consistently strives to improve the way tasks and activities are accomplished meeting quality objectives
  • Maintains a positive attitude in difficult situations
  • Efficient in at least English language. Additional languages are pluses
  • OS: Windows 2003 – 2008 server, GNU Linux (SUSE linux Enterprise Server 11)
  • Database management system: Oracle 11G, Microsoft SQL Server 2008
  • WebServers: IIS, Apache, Apache Tomcat
  • SAP Business Objects 4.1 administration knowledge is a plus
  • Basic Knowledge in network (TCP/IP)
  • Basic knowledge on SQL syntax
  • Software development skills or background are a plus
11

Systems / Operations Engineer Resume Examples & Samples

  • Assisting the Systems Architect with the design, implementation and ongoing support of virtualization/SAN projects as well as data center operations
  • Acting as technical project manager for major initiatives, changes and product deployments
  • Demonstrating advanced analytical skills to identify issue root cause and to maintain maximum uptime and service availability
  • Pulling tickets from a shared Help Desk queue and prioritizing break/fix work alongside maintenance and projects
  • Participating in an off hours on-call rotation
  • 4+ years of experience designing, implementing and operating large, complex, virtualized Microsoft environments including specific core competencies in the following technologies: VI 3.5/vSphere 4.0, SAN (NetApp, EMC Clariion and Celerra), Data Center Operations (racking, power, cooling), Enterprise Monitoring solutions (SCOM preferred)
  • 2+ years of experience operating large, complex data centers hosting 200+ server
  • Comfort working in a technical operations role, including being on-call and tracking issues in a ticket system
12

Technical Operations Engineer Resume Examples & Samples

  • Supporting and running cloud based infrastructure to ensure availability, efficiency, capacity, scalability and security
  • Assisting with deployment and operations management and support
  • Troubleshooting and resolving problems with production systems
  • Monitoring of production applications, including designing and implementing automated methods to monitor production applications
  • Supporting internal IT infrastructure
  • Documenting processes and procedures to an ISO standard
  • Assisting other departments with issue resolution
13

Level Operations Engineer Lead-enterprise Computing Services Resume Examples & Samples

  • Partner with all relevant technical groups, lines of business, and the GTI Change Management staff to plan, organize, direct, and control changes for the ECS FTS environment
  • Manage MEPC Events for ECS FTS, to include responsibility for global interface with Lines of Business, Global Change Management, and internal ECS FTS Engineering
  • Manage the hardware and software portfolio of ECS FTS for both heritage and strategic environments
  • Represent ECS FTS at the executive level in all MEPC or Change Related forums, councils, and meetings
  • Work closely with Level1 & Level2 Operations Engineers to create a more efficient and high performing operate model through continuous service improvement
  • Partner with engineering to create technical design recommendations for developing and integrating programs per written specifications
  • Examine applications to ensure adherence to Application Engineering guidelines, processes and procedures
  • Perform Enterprise Change Management reviews
  • Evaluate service level issues and suggest enhancements escalated by Service Delivery Team to diagnose and address underlying system problems and inefficiencies
  • Engage third party vendor as required to support application issues
  • Partner with database engineers to manage and maintain various databases required to operate the environment
  • Write and edit UNIX/Perl scripts in support of the monitoring, stability, and operational health of the environment
  • 7-10 years of Systems Administration/Engineering experience
  • 5-7 years of direct experience within a Financial Services Production Assurance Environment
  • 5-7 years of experience in the management of Change
  • 2-3 years experience in the management of technology-related assets, preferably within the JPMC environment of TAMS
  • Demonstrated ability to interface with executive level management to ensure service delivery and related operational performance
  • Demonstrated ability to conceive, build (or drive the building of) operational metrics and performance analytics
  • Programming/scripting/application development in a Managed File Transfer environment is strongly desired
  • File Transfer experience is preferred
  • UNIX/Perl scripting familarity and SQL/Oracle database familiarity, with scripting skills a plus
14

Technology Operations Engineer Resume Examples & Samples

  • Perform regular audits of monitoring tool and applications to ensure monitoring is in place
  • Contribute to website documentation
  • Identify process improvements within escalation procedures
  • Execute ECC protocol in a timely manner
  • Degree (or equivalent experience) in Computer Science or MIS
  • 3 Years + experience in a production support role
  • Unix/Linux competency
  • Red Hat Certificated Technician
  • HP Openview (or equivalent monitoring tool)
  • ITSM (or equivalent incident reporting tool)
  • UC4
15

Operations Engineer Resume Examples & Samples

  • Enhance and extend puppet-based provisioning system
  • Actively work to ensure best practices are met. Ensure configuration documents are accurate and reflect current configuration
  • Diagnose and resolve technical problems across our deployment from the network to the application stack
  • Build and manage solutions that provide infrastructure for deployment, management and maintenance of hundreds of servers
  • Participate in a 24/7 on-call rotation
  • Perform system enhancements and upgrades, make scalability improvements and contribute to special projects
  • Understanding of puppet or other configuration management system
  • Familiarity with Amazon Web Services
  • Bash or Python fluency required. Other languages, such as PHP, Java and Perl are beneficial
  • Ability to troubleshoot and resolve problems across distributed servers and environments
  • Desire to create a fully automated platform, from provisioning, configuration and monitoring to software and application deployment
16

Lead Cable Access Operations Engineer Resume Examples & Samples

  • Monitor, trend, track and report network events relating to DOCSIS based product offerings
  • Troubleshoot and restore service outages related to DOCSIS platform based network issues
  • Provide technical expertise during Root Cause Analysis of network issues
  • Coordinate solutions for chronic network issues relating to DOCSIS platform equipment. Including the communication of network events. The communication of short and long term solutions. The documentation and communication of updated standard network configurations and methods of procedures (MOPs)
  • Manage DOCSIS vendor relationships for operational support. Accountable for reporting, tracking and trending issues and performance related to specific vendor’s equipment
  • Conceive and implement network optimizations as it related to the DOCSIS operational environment
  • Conceive and champion the design and implementation of standardized national tool sets as it relates to operating the DOCSIS network environment
  • Provide escalation path and training for NOC engineers, field engineers and other technical groups as required
  • Document and coordinate optimal network designs among the different geographical areas within Cox. Lead the collaboration between technical groups to arrive at design solution
  • Project Manage efforts such as global IOS upgrades, equipment upgrades or configuration changes
  • Travel as necessary up to 25%
  • Continuously learn new technologies and be comfortable training and mentoring others on these new technologies
  • Prioritize resources and delegate responsibilities to other group members to ensure cohesive operation of DOCSIS Operations group
  • Communicate, as required, DOCSIS operational needs and business requirements
  • Create and implement any internal processes that are necessary to ensure highest level of service and product quality
  • Anticipate future needs of operations group and suggest training and/or resources to meet those needs
17

Operations Engineer Videa Resume Examples & Samples

  • Implementation
  • Design, configure, deploy and maintain physical server hardware
  • Perform integrations with customers, vendors, and partners
  • Deploy cloud based solutions as required to meet business needs
  • Configuration of monitoring software
  • Respond to automated notifications of problem events and resolution of those issues
  • Report upon status of different production systems and propose improvements
  • Server administration, including system updates and configuration
  • Management of development, QA, UAT, and production infrastructure
  • Backup and DR of all systems
  • Fine-tune system to improve performance and functional behavior
  • Troubleshoot
  • Actively participate in Tier I, Tier II and Tier III support for production systems
  • Investigate, triage, and resolve issues with development, QA, UAT, staging, and production system virtual machines and physical servers
  • Share skills, knowledge, and expertise with the entire Videa Technology team
  • Interact with and support Videa’s other functional teams for the betterment of the business
18

Ets Voice Operations Engineer Resume Examples & Samples

  • Serve as first response for problem resolution as well as adds, moves, changes for all telecommunication systems within the TWC organization
  • Serve as the primary interface for LEC/CLEC issues and coordinate dispatch access to the TWC locations
  • Serve as Telephony resource to help support Network or other maintenances that may impact Enterprise Telephony systems
  • Administer and troubleshoot Avaya CM and associated peripherals with expert knowledge and leveraging your experience with the Avaya VoIP architecture that include Session Manager, SBC's, Audio Codes Gateways, Media Resources, IP network regions, ARS and complex call flows and other settings in compliance with corporate standards
  • Administer and troubleshoot CMS and IQ platforms to include custom reporting issues, user profile administration, service levels, etc
  • Monitor systems to include device, system performance, alarm and event monitoring and use other techniques to ensure optimum performance and sizing
  • Update ticket with current status and escalate requests as needed to maintain compliance with Service Level Objectives as directed by the Operations Manager
  • Support all systems backups following best practices dictated by the manufacture while following the corporate RFC (Request for Change) practices
  • Maintain operational best practices and standards operating procedures for daily support and break-fix requests
  • Adhere to the TWC Corporate Standards as it pertains to administration within all telephony applications
  • Manage logins and access for the Care operation teams in accordance with corporate standards
  • Requires 3 to 5 years recent hands-on experience with IP based systems used within contact center technologies and administrative systems deployed within the organization
  • Minimum of 3 to 5 years recent demonstrative knowledge in supporting Avaya systems, including CM, MM, CMS and other contact center technologies
  • Proven ability to construct and interpret complex vectors adhering to the corporate standard and practices dictated by the Operations Manager
  • Understanding of Avaya Unified Communications
  • Working knowledge or certification of Avaya's Architecture in both software and hardware. Including IP network regions, media resources, station registration, etc
  • Cisco CNA, MCSE, RHCE or other related certifications a plus
  • Understanding of WebLM and Avaya system Licensing
  • Proven experience with Avaya JTAPI/TSAPI and DMCC
  • Understanding of TDM, SIP and H.323 endpoints
  • General concepts of XML as it relates in a telephony environment
  • Familiarity with UNIX, Windows, Oracle, SQL, Java and .Net is a plus
  • Must have Session Border Controller (SBC), ACME and Audio Codes provides
  • Must have a concept of Voice Portal, System and Session Manager
  • Must have an understanding of the Nuance Speech Application system
  • Concept of VoIP protocols, QoS standards and policies
  • Working knowledge of best practices of operating systems, server hardware configurations and databases as it relates to the telephony infrastructure
  • Proven experience of the ability to leverage tools and techniques available to diagnose telecommunication problems
  • Expert knowledge with Avaya server platforms
  • Expert knowledge with Avaya G350, G700, G450 and G650 gateways, commands and components
  • High school education, bachelors' degree or equivalent experience
19

Datacenter Operations Engineer Resume Examples & Samples

  • Critical environment understanding
  • Ability to function and perform services within a planned/scheduled service delivery program
  • Ability to work in an on-call (24x7) rotation environment
  • Strong operations, electrical, and data infrastructure to critical environments
  • Assist in the performance of equipment logistics for Data Centers
  • Perform diagnosis and resolution to Data Center problems
  • Consistent attention, realization, and acceptance of responsibilities and obligation to maintenance windows and moratoriums for all Data Centers
  • Provide Incident Commanders services to site outages and other recognized system problems
  • Engage assistance from on-site and off-site Engineers in response to operational faults and problems
  • Can be depended upon to perform work tasks in its entirety, with little or no direct supervision
  • Ability to lift hardware up to 50Lbs and rack/stack equipment into Data Center cabinets
  • In-bound and Out-bound shipping/receiving of Blackboard hardware deliveries
  • Extensive knowledge using Fluke Testing hardware
  • Knowledge and monitoring experience using APC InfraStruxure and Operations Management software
  • Ability to read and understand electrical and cabling requirements, specifications, and distribution
  • Knowledge and understanding of mechanical drawings and heat maps related to Data Center floor space, cooling, and power
  • Experience with inventory control in a CMDB or similar application form
  • Ability to maintain cleanliness of Data Centers
  • Produce weekly reports for Data Center and rack power readings
  • Experience with ticketing documentation
  • AA, BS, or High School Diploma in a Computer Science or Technology field
  • A+ or comparable certification
  • 3+ years of general IT/Data Center troubleshooting experience
20

Senior Openstack Operations Engineer Resume Examples & Samples

  • Top-Tier OpenStack System Administration: operation, maintenance, and support of the high-availability services platforms (Nova, Swift, Cinder, Neutron, Glance, etc.) located in remote Data Centers across multiple time zones
  • Support the Cloud Operations team’s activities including monitoring, alerting, troubleshooting, capacity management, and provisioning
  • Maintaining and troubleshooting in-house and 3rd party software, working with both internal/external groups to ensure our stack is effectively integrated, configured, managed, and supported in production
  • Liaising between different teams to help understand cross-functional requirements and contribute to discussions and planning as required to change those goals into reality
  • Completing tasks assigned by manager on schedule, communicating progress regularly
  • Authoring and updating high-quality documentation of all relevant specifications, systems and procedures
  • May require evening and weekend work as needed to support business. On-call is possible
  • Able to perform assigned technical responsibilities independently to completion
  • Minimum 5 years’ experience in a role with responsibility for operating Linux systems at scale. Common System Administration duties including installation, maintenance, tuning, security, and high availability configuration
  • Expert troubleshooting skills. A focus on critical thinking. Ability to isolate faults at all levels of a complex technical stack, from hardware to end user experience
  • Strong virtualization knowledge; QEMU/KVM preferred. Familiarity with cloud computing concepts
  • Demonstrable requisite knowledge to manage Storage, Network, and Server equipment, including, but not limited to, iSCSI, RAID, VLANs, IPv4 subnetting, NIC Bonding
  • Solid knowledge of technical operations procedures and best practices is essential; ITIL exposure is a plus
  • Experience working customer facing issues in high-pressure situations
  • Experience with infrastructure automation (Chef, CFEngine, Puppet, etc)
  • Strong familiarity with scripting languages including shell
  • Brownie points for any one or combination of the following
  • Prior OpenStack experience or knowledge
  • Python experience
  • Knowledge of Linux system calls and kernel tuning
  • Experience with RESTful APIs
  • IPv6 knowledge
21

System Operations Engineer Resume Examples & Samples

  • Monitor and work the support incident and change requests queues, fixing issues or reassigning to SME’s
  • Day to day maintenance of the systems, scheduled tasks, capacity monitoring, business continuity operations and a role in the replication of the existing architecture as part of a global expansion
  • Perform daily system monitoring, validating both the integrity and availability of all hardware, server resources, applications and key processes, reviewing system and application logs and confirming the successful completion of scheduled jobs such as backups
  • Application of OS patches and upgrades on a regular basis, including administration tools and utilities. Configuration of/add new services as necessary
  • Perform ongoing system/application performance tuning, hardware upgrades and resource optimization as required. Configuration of CPU, memory and disk partitions as per required
  • Create and maintain RCA’s for system outages/incidents
  • Collaborate with regional teams to ensure consistent processes and procedures across all instances
  • Installation of new/rebuild existing servers and configure hardware, peripherals, settings, services, directories, storage, etc. In accordance with recognized best practices and company specific project/operational standards
  • Ensure that the infrastructure systems are designed, built, maintained and operated in a secure fashion to ensure the availability and usability of the systems and the protection of the data they contain. Secure operation of these systems is essential, and the candidate will need to demonstrate an appreciation of their role and responsibilities for maintaining that security
  • The role will require a proactive approach to gaining knowledge of a complex infrastructure though consulting system SMEs, self-learning and self-discovery
  • We are looking for a combination of skills across the team, including
  • System administration of Linux systems but not adverse to help with troubleshooting Windows systems and interactions
  • Evidence of trouble-shooting skills on SIEM and individual components, ideally ArcSight
  • Infrastructure Monitoring Tools such as Opsview/Nagios
  • Experience of infrastructure automation tools, such as Chef/Puppet
  • Experience with VMware ESXi or broadly similar skills with a competitor hypervisor
  • Experience managing SAN technologies (e.g. Fibre Channel and iSCSI) and storage management tools (e.g. LVM and ZFS)
  • Understanding of scripting (Bash, perl, Ruby, Python) to be able to troubleshoot system level problems and make a value judgment on fix or escalation to developers
  • Understanding of IP protocols and routing
  • Experience with building/configuring servers in highly available environments
  • Comfortable with DNS, DHCP, SMTP, HTTP (including proxies), SSL, SSH, SQL
  • Writing Technical Documentation (Word/Viso/Excel)
22

Technical Operations Engineer Resume Examples & Samples

  • To ensure maximum possible service availability and performance
  • To action on service requests
  • To provide support services for Engineering and other technical teams
  • A minimum of 12-18 months experience in a Technical Support or similar role
  • Good communicator with a natural aptitude for dealing with people
  • Good network diagnostic skills
  • Basic Linux CLI skills
  • Basic sysadmin skills
  • Work well in a busy team, being quick to learn and able to deal with a wide range of issues
  • Strong analytical skills and able to collate and interpret data from various sources
  • Ability to assess and prioritize faults and responds or escalates accordingly
  • Proven track record within a NOC, IT or ISP environment
  • Experience with switching and internet routing technologies. Strong network diagnostic skills
  • Experience configuring internet applications such as Apache, Exim, BIND
  • Experience of network monitoring tools and protocols (MRTG, RRD, NAGIOS, SNMP)
  • Experience of analyzing system and network performance using monitoring and graphical data
  • Experience of diagnosing network and service issues, following them through to resolution
23

Junior Operations Engineer Resume Examples & Samples

  • 1-3 years' general operations knowledge
  • Experience reviewing logs, tracking patches, deploying maintenance upgrades
  • Windows AD and general networking experience $
24

Operations Engineer Resume Examples & Samples

  • Have prior experience working in Global 24/7 IT Operations
  • Information Technology Service Management (ITSM), Enterprise Service Management (ESM), Service Desk, Help-desk, Call Center, Data Center Operations, Server Operations, and & understanding of Disaster Recovery
  • Flexibility, adaptability, and ability to deal with ambiguous situations on a consistent basis as well as advanced writing, verbal, and presentation skills
25

Lead Operations Engineer Resume Examples & Samples

  • Exhibit excellent teamwork, focus on customer service and strong communication/documentation skills
  • Able to multitask under pressure from time critical events
  • Run diagnostic tests and use specialized tools to detect job malfunctions, perform first tier trouble-shooting and alarm validation
  • Be able to identify and diagnose customer pain points and own operational and small project delivery tasks
  • Be able to support, mentor and provide technical leadership guidance to other team members and customers. Act as a subject matter expert in IT Service & Escalation management
26

Tier Voice Operations Engineer Resume Examples & Samples

  • 5+ years of strong technical experience and success in coordinating the implementation and operation of voice infrastructure, preferably within financial services industries, and across multiple countries
  • 3-5 Years NICE Voice Recording support and integration
  • A strong understanding of dial plan schemes, trunking, transmissions and reporting of trunking and capacity metrics are a must
  • Extensive knowledge in VoIP transport such as, H.323, SIP, Inter Cluster Trunking, Call Admission and Control mechanisms, centralization of call processing and Trunking services and network policy enforcement (i.e. QoS)
  • Experience of voice and data network company transport such as; T1/E1, IP using Frame and private line networks. Have a working knowledge of Video H.261 protocols and equipment, IPv4 addressing and router components and functionality
  • Cisco IOS based media gateway devices for ISDN PRI connections, as well as an understanding of advanced IP to IP gateway functionality
  • Familiarity with next generation technologies such as Unified Communications, Session Border Controller (SBC), Session Management, IMS concepts etc
  • Understand and display knowledge in VoIP network sizing, EVPN networks and COS traffic classifications
  • Certifications in Voice Technologies and Cisco CCVP certifications
27

Operations Engineer Resume Examples & Samples

  • The Engineering Technical support will directly interact with the Operations, product management and the core development teams
  • He or she may have to funnel some of the problems from the support to the engineering group
  • The Support Engineer will have to understand how engineering solves the problems, and then solve it next time a similar issue is registered
28

Technology Operations Engineer Resume Examples & Samples

  • Contribute to documentation
  • Continue to develop your learning specific application and operating system recovery tools used by technology operations and contribute to recovery procedures
  • Create and enhance recovery procedure for applications and operating systems
  • Execute emergency change protocol in a timely manner
  • 1-3 Years+ experience in a production support role
  • 1-3 Years+ Unix/Linux/Windows system administration experience
  • 1-3 Years+ Application support experience in a low latency mission critical environment
  • Remedy (or equivalent incident reporting tool)
  • UC4(or equivalent scheduling tool)
29

Operations Engineer Resume Examples & Samples

  • 5-7 years of relevant experience or proven engineering expertise within the subject matter domain
  • Experience with Operating Systems - such as Red Hat Linux/AIX/UNIX and Wds Server
  • Experience with Middleware - such as Tomcat, Apache, WebSphere, MQ and Datapower
  • Familiar with Monitoring/Diagnostic/Logging Tools – such as ITCAM for AD, HP Diagnostics, Dynatrace, Sitescope, Gomez, Sumologic/Splunk
  • Familiar with Databases - such as DB2, SQL Server and Oracle
  • Familiar with Network/Storage - LAN/WAN, SAN/NAS, and File Systems
  • Highly innovative problem solver with strong analytical abilities
  • Strong reasoning aptitude and ability to quickly understand complex operating environments
  • Ability to communicate and articulate technical information across various organizational levels/non-technical audiences
  • Commitment to Service Excellence, Quality Standards and Continuous Improvement
  • Familiarity in the following Domains: Network, Hardware, Infrastructure, Mainframe, Firmware and Active Directory
  • Familiarity with MVS TSO/ISPF and Mainframe Development tools
  • Familiar with Java, JSP, HTML, XML, .NET applications
  • Familiar with VMWare
  • Sharepoint design experience
  • ITIL V3 Foundations
30

Operations Engineer Resume Examples & Samples

  • Planning & Scheduling the Operation & Maintenance works across a number of active sites
  • Ensuring all operations are running at maximum efficiency
  • Manage external sub contractors and vendors, ensuring all duties are performed as agreed
  • Liaise across all departments within the operation, including finance
  • Ensure all works are carried out in a safe manner and in line within EHS guidlines
31

Product Operations Engineer Resume Examples & Samples

  • *KNOWLEDGE/SKILLS/ABILITY:** Working knowledge of two of the following domains: VMware Products, IT industry, hosting/cloud computing sector, product domain, and/or internal Rackspace systems and processes. Basic understanding of business as it relates to the hosting industry. Familiarity with product development life cycle. Strong knowledge of the following domains: IT industry, hosting/cloud computing sector, product domain, and Internal Rackspace systems and processes. Good understanding of business as it relates to the hosting industry. Working knowledge of product development life cycle (relevant experience in 1 or more phases). **JOB COMPLEXITY:** Delivers tactical results on a variety of project tasks. Executes defined projects as per product strategy. Strategic - medium level contributor to overall strategy. Tactical - medium contribution. Executes multiple projects and develops operational strategies. **SUPERVISION:** Moderate level of latitude and decision making expected. Ability to make independent decisions
  • Make independent decisions
  • *EXPERIENCE/EDUCATION:** High school diploma or equivalent required. Typically a minimum of 3-5 years related experience (technology and/or operations). BS in Technology or Business preferred. MBA preferred. Additional experience may be substituted for education. **PHYSICAL DEMANDS: ** **General office environment. May require long periods sitting and viewing a computer monitor. Considerable levels of stress may occur at times. No special physical demands required
32

Operations Engineer Resume Examples & Samples

  • Focus on day-to-day web application availability and performance
  • Ensure problem resolving during service interruptions
  • Proactively identify system bottlenecks and capacity constraints on all levels of the stack and drive mitigation
  • Be the technical expert of the application
  • Experience with Linux and/or Windows system administration
  • Familiar with deployment and troubleshooting of Tomcat, Apache, Nginx or IIS
  • Hands-on know-how of web programming languages, methodologies and frameworks or scripting languages (e.g. Java, C#, JavaScript, PHP, Spring, .NET, JQuery, Shell, Ruby, Python,…)
  • Basic knowledge of web technologies (Infrastructure, CDN, …)
  • Ability to multitask, work independently and meet deadlines while providing high quality of work
  • Extensive monitoring and troubleshooting skills and natural curiosity in researching issues and potential improvements
  • Hands-on experience with Java/Android, C/iPhone, Java script and HTML5 programing
  • Experience with automation tools (e.g. Puppet, CFEngine or Chef) and Continuous Integration tools (Jenkins, Bamboo, Teamcity, ...)
  • Ability to stay up to date of latest technologies/best practices
  • Bachelor’s degree in computer science or equivalent education
  • Experience in developing or administering global web applications
  • Minimum of 2 years working in a Web technology context
33

Product Operations Engineer Resume Examples & Samples

  • 5+ years of experience in process or operational systems improvement or requirements gathering
  • Knowledge operational excellence principles or six sigma methods
  • Six sigma certification
  • General knowledge of hosting technologies and service model
34

Technical Operations Engineer Resume Examples & Samples

  • 0-3 years in an operational, systems administration, or operations analyst role working in a 24x7 operations capacity
  • Experience working successfully and collaboratively in a team
  • Self-motivated with an ability to follow through on commitments made to customers and internal stakeholders
  • Demonstrated ability to learn new technologies and associated processes quickly
  • Undergraduate degree in Computer Science, Information Science, Operational Engineering, Systems Engineering, or related technical field
35

Technical Operations Engineer Resume Examples & Samples

  • Review and analyze the technical performance of Bloomberg systems supported by Technical Operations and customer-facing support, and develop and assist in implementing initiatives to improve service reliability and quality
  • Work with Bloomberg customer support, product, and R&D teams to understand customer needs in order to optimize the Bloomberg environment and develop tools, processes, and standards to support end-to-end customer needs
  • Develop strategies and tools to assist production support teams, including writing technical specifications, and oversee R&D development and tool rollout
  • Develop project plans and supporting materials, including quantitative research and communications, and track progress towards project goals
  • Provide technical guidance to senior management and partners across the organization, and support the Global Manager of Technical Operations with special projects and analysis as needed
36

Technology Operations Engineer Resume Examples & Samples

  • 1st line resolution where applicable to ensure efficient and timely resolution
  • Open and manage conference lines to facilitate incident resolution
  • Follow up unresolved incidents with resolver groups
  • Ensure timely and accurate turnover of ongoing issues to the next shift (Belfast hands over to Chicago)
  • Liaise with subject matter experts to build knowledge as well as update TOCC’s knowledge base to grow the global team
  • Assignment of problem tickets for recurring incidents or where root cause has not been determined to the Problem Change Management team
  • Ensure conformance of CME Group change management policies
  • Good understanding of Linux / Windows operating systems
  • Strong communication skills, written & verbal
  • HNC/HND level education in an IT related subject (or equivalent)
  • ITIL awareness from an Incident / change management perspective
37

System Operations Engineer Resume Examples & Samples

  • Be part of the operations team who will be responsible for engineering the trading (HFT/Low Latency) infrastructure. Work with software engineers and system administrators to optimize performance and availability of the system
  • Write advanced scripts for systems administration and operational tasks. Develop automated installation and maintenance solutions for OS and application layer
  • Hands on systems administration, hardware configuration activities, and software installation and deployment activities
  • Degree in Computer Science, IT, or any equiavalent
  • Experience working a financial trading environment, High-Frequency / Low Latency or other critical production service environment
  • Expert in Linux platform - systems engineering, integration and automation of mission critical platform
  • Strong automation experience using BASH and Python scripting languages
  • Experience in building and managing large scale systems and networking monitoring frameworks
  • Experience in SQL and NoSQL databases. Some experience in Kafka and/or Redis experience will be ideal
  • Strong understanding of TCP/IP and DNS. Experience in network monitoring tools such as Nagios or any similar
  • Able to work on periodic on-call duties
38

Daas Operations Engineer Resume Examples & Samples

  • Document processes and procedures with an eye towards streamlining Horizon DaaS operations through custom-built scripts or the development of new APIs
  • Troubleshoot issues technical issues related to the Horizon Air DaaS Platform
  • This will support a 7x24 mission critical cloud hosting service and has on-call responsibilities and varying work shifts
  • A minimum of 5 years of progressive systems engineering/administration experience in an operations environment
  • Experience managing Linux and Windows preferably system administration skill level
  • Expertise with server virtualization such as vSphere/ESX, KVM, Hyper-V, and XenServer
  • Experience in process automation and documentation
  • Experience with Puppet of Chef
  • Experience in a fast paced 7x24 hosting environment
39

Operations Engineer Resume Examples & Samples

  • Implementationrchitectural experience in Solaris/AIX, Red Hat Linux, Windows Server, VMWare, Hyper-V, Cisco (LAN/WAN), Storage Area Network (SAN/NAS), Clustering, Volume Management, Filesystems, Disaster Recovery, Application Recovery, database administration (SQL/Oracle), Cloud Computing concepts, Grid computing concepts, Web\Database Farm concepts, database applications, Voice Communications, Contact Center Technologies and ERP Application Support
  • Domains: Network, Hardware, Infrastructure, Mainframe, Firmware, Contact Center, Voice, Video, Active Directory, Contact Center
  • Strong Communication and Analytical skills and ability to work with multiple application teams
  • Good articulation skills and willingness to provide operational support if needed during off hours and weekends
40

Operations Engineer Resume Examples & Samples

  • 24/7 Operations represent 2nd line support for BBC Online, and our processes are based on working with Service Management and Service Transition, as well as 3rd line, Product, and Platform teams to ensure a seamless audience experience
  • Troubleshooting and diagnosing defects in complex systems Able to create supporting documentation for the Operations team
  • Appreciation of the principles of prioritisation according to service impact, and the ability to work under pressure
41

Product Operations Engineer Resume Examples & Samples

  • Partner with other Rackers effectively to execute projects and product operational improvements including the following
  • Program and Project Managers to set milestones and meet those deadlines to keep projects on track
  • Product Architects to determine process and systems designs which best meet architectural requirements
  • Product Managers to determine process and system designs which best meet product requirements
  • Product Engineers to ensure process and system designs are in sync with product specs
  • Sales and Support teams to explain product related processes to Rackers, customers, and prospects
  • Product sales, provisioning, billing, and support process documentation maintained on our wiki
  • Operational systems (sales, provisioning, billing, and support) requirements for new products and features
  • Determination of metrics to be tracked to measure if product is meeting operational requirements
  • Implementation and testing of operational system changes and processes required for new products and features
  • Training plan, content, and delivery for provisioning (CVP, Implementation, etc.) and support teams
  • Root cause analysis of operational product issues and implementation of process and/or system improvements
  • Escalation support as needed by other Rackspace teams
  • Metrics reports showing measurement against product operational requirements
42

Operations Engineer Resume Examples & Samples

  • Ensure application high availability design patterns are implemented
  • Extensive troubleshooting skills and natural curiosity in researching issues and potential improvements
  • Experience with production Linux and or Windows system administration
  • Hands-on know how of web programming languages, methodologies and frameworks or scripting languages (e.g. Java, C#, JavaScript, PHP, Spring, .NET, JQuery, Shell, Ruby, Python,…)
  • Experience with infrastructure automation tools (e.g. Puppet, CFEngine or Chef)
  • Profound knowledge of Web technologies (Infrastructure, CDN, …)
  • Knowledge of client and backend performance / load testing
  • Experience in developing or administering global Web applications with an expertise in high availability and performance design
  • Minimum of 3 years working for a high traffic, high availability solutions
43

IT Operations Engineer Resume Examples & Samples

  • Take personal responsibility for the quality, reliability and availability of our infrastructure
  • Ensure stable and reliable ISP network services
  • Automate repetitive tasks and for monitoring systems and services
44

Operations Engineer Resume Examples & Samples

  • 5+ years industry experience
  • 4+ years supporting n-tier web applications, PaaS, or cloud technologies
  • 4+ years deploying and operating applications in the cloud: AWS, Rackspace, etc
  • 3+ years of experience designing and managing fault tolerant web platforms with 99.9+ availability
  • 3+ years of experience configuring and performance tuning one or more of the following web servers: Tomcat, Apache, Nginx, etc
  • 2+ years of experience coding in one or more of the following: Java (ideal), Ruby (our primary language for automation), Python, advanced Shell Script
  • 2+ years of experience with one or more of the following databases: MySQL, Cassandra, or other noSQL
  • 2+ years using monitoring tools: Nagios, Zabbix, New Relic, Dynatrace, etc
  • 2+ years of experience using Continuous Integration tools (Git, Jenkins, Nexus/Artifactory, Chef/Puppet/Salt, etc.)
  • Strong understanding of DevOps and Object Oriented Design principles
  • Able to participate in 24/7 on-call rotation
  • Able to design and develop a JavaEE n-tier web application
  • Able to design and develop REST APIs
  • Able to design user friendly web GUIs: HTML5 / CSS / JavaScript
45

Operations Engineer Resume Examples & Samples

  • Implementationrchitectural experience in Solaris/AIX, Red Hat Linux, Windows Server, VMWare, Storage Area Network (SAN/NAS), Clustering, Volume Management, Filesystems, Disaster Recovery, Application Recovery, Cloud Computing concepts, Web\Database Farm concepts, database applications,
  • Experience in Linux script development using Python or equivalent scripting language
  • Knowledge of monitoring tools like SiteScope, or equivalent
  • Domains: Network, Hardware, Infrastructure, Firmware, Active Directory
46

Technology Operations Engineer Resume Examples & Samples

  • Participate in crisis management conference calls and address any actions arising
  • 1-3 Years experience in a production support role
  • Unix/Linux/Windows competency
  • ITIL v3 Certification a plus
  • Red Hat Certified Technician a plus
  • BMC BPPM (or equivalent monitoring tool) a plus
  • Remedy (or equivalent incident reporting tool) a plus
  • UC4(or equivalent scheduling tool) a plus
47

Operations Engineer Resume Examples & Samples

  • 4 or more years of recent experience in a Systems, Network, or Operations Engineering role
  • Demonstrable Linux expertise (any distro, CoreOs a plus)
  • Has experience with PXE and system builds in a Linux environment
  • Solid understanding of Linux internals, performance tuning and general systems trouble shooting skills
  • Knows how to set up, configure, and maintain Linux code repositories and package management utilities
  • Experience automating configuration management tools (puppet, salt, chef, etc.)
  • Understands the importance of version control in a collaborative environment, including branching, tagging, and merging (Git, SVN)
  • Is familiar with code build, deployment, and Continuous Integration across numerous languages and platforms
  • Server virtual environments (Xen, VMware, VirtualBox, Vagrant), from both a client and server perspective, including use of command-line/API
  • Understands setup, configuration, and alerting associated with an enterprise monitoring application (Sensu, Datadog, Cloudwatch, Zabbix, Nagios, etc.)
  • Must be able to troubleshoot complex issues quickly and effectively
  • Experience with high availability systems and storage solutions
  • Additional experience wins: Docker, Rocket, cluster management technologies, Amazon solutions
48

Operations Engineer Resume Examples & Samples

  • Build and maintain tools for deployment, monitoring and operations
  • Work with Continuous Integration/Configuration Delivery platform and tools
  • Maintain configuration uptime to our Dev, UAT and Production environments
  • Provide internal support for our continuously evolving environment
  • Evangelize DevOps methodologies to internal Teams
  • Write some and mentor many: Cookbooks and recipes
  • Approve Git Pull requests
  • Bachelors Degree in Computer Science or equivalent experience
  • 2+ years Linux Administration/DevOps experience
  • 1-2 years Ruby/Perl/Python development experience
  • Demonstrated expertise with Linux commands
  • Shell and Bash scripting experience
  • Knowledge of best practices and IT operations in an always-up, always-available service
  • Experience with distributed versioning systems such as Git, Mercurial, or equivalent
  • Experience with configuration management using either Chef, Puppet, Ansible or an equivalent
  • Familiarity with integration systems such as Jenkins is a plus
  • Prior experience building software (familiarity with makefiles and compiling software) is a plus
  • Familiarity with software packaging (Linux RPMs and Linux RPM Spec Files) is a plus
  • Experience with VMware virtualization products such as ESX or vSphere is a plus
49

Lead Technology Operations Engineer Resume Examples & Samples

  • Act as backup to the TOCC on-duty manager
  • Execute checklist associated with monitoring activation
  • Continue learning specific application flows focusing and general functionality by application
  • Review logs with the view to determine possible recovery steps using tools through log analysis and problem determination
  • Execute escalation protocol per application area
  • Execute Emergency Change Control protocol in a timely manner
  • Execute Group Chat channel and monitors channel
  • Document timeline of events for incident reporting and/or postmortem
  • 6+ years supporting customer facing applications with production access
  • 5+ years of Linux/Unix/Windows system power-user experience
  • Must have competency in MS Office, BMC BPPM/Proactive-net(or HP Overview etc), Remedy (or equivalent incident reporting tool, UC4 (or Autosys/Control-M etc)
  • Unix/Windows scripting (Shell, Perl, Power shell, etc) is a plus
50

Operations Engineer Resume Examples & Samples

  • You are a critical maintainer and troubleshooter of all features on ua.com; you are involved in projects throughout their lifecycle and have input on the business and technical direction
  • You collaborate with a multitude of roles; creative, user experience, quality assurance, development – all working to create the next big thing
  • We are a tightly integrated team; you will collaborate with us in brainstorming, designing and implementing new solutions, as well as suggesting tools, technologies, and best practices to improve our stability, performance and site quality
  • Help us evolve. As technology continues to change how people interact with the brand it is our responsibility to not just keep up – we dictate the tempo
  • As a major stakeholder in the health and well-being of the infrastructure, there is nobody better equipped to solve production problems rapidly and correctly. You will act as one of our primary responders for emergency situations
  • You have a strong understanding of the principles core to any high-availability, high-volume application; concurrency, redundancy, distribution, visibility
  • You're comfortable describing the inner workings of a technology in prose or pictures. Your descriptions have varying levels of detail, depending on the situation -- sometimes you're talking about physical servers, sometimes it's classes or objects, and sometimes it's entire applications or APIs. In all cases, they are clear and informative
  • You work hard to stay current – blogs, open source contribution, technology groups – whatever it takes to allow you to not just know what’s going on, but to leverage that information into working strategies and adjustments in how you do your work
  • You know HTML, CSS, Javascript, and the modern and emerging frameworks that support these technologies; you can write front-end code just as easily as back-end and with similar levels of quality
  • You understand and can fluidly interact with a variety of data storage products, including SQL, NoSQL, and cache layers
  • You have site performance profiling and code-tuning expertise and abide by the ‘best tool for the job’ approach to selecting technologies and languages
  • You have experience using source control systems (Git, Subversion). You have shipped large projects working as part of a cohesive team, and you can point to them online
  • You have a strong *nix background and are comfortable with cli tools
51

Operations Engineer Resume Examples & Samples

  • Live QC and Commercial Ingest
  • Use of specialized Live QC technology to ensure the highest quality of all incoming signals into CNN Center; work with Commercial/Promo Ingest equipment to maintain the quality of the commercial servers content and protect the commercial revenue stream
  • Service Triage and Dispatch- Provide first call response for broadcast and on-air emergencies, ensuring all incidents and service requests are properly documented, classified, and assigned; dispatched from the BSC as needed to perform on-site troubleshooting and issue resolution Event Monitoring
  • Monitor various CNN Systems and issue alert notifications for out of tolerance conditions; troubleshoot, resolve, establish preventive measures, and suggest process changes and tool improvements Specialized Support for BIT Teams and Projects
  • Under minimum direction of the engineering support teams, this position will provide assistance in maintaining the CNN Broadcast Technical Infrastructure and provide labor for project execution, including cabling and equipment racking
  • The person in this role must demonstrate a good general knowledge of all the systems and equipment that BEST supports and demonstrate a proficiency in using a variety of tools for monitoring, troubleshooting, service restoration, and project execution
  • This person ensures all assigned incidents and service requests are resolved within defined service levels. This role also creates knowledge articles for use by support personnel and customers
  • This position involves shift work on a variable schedule that includes weekends and holidays
52

Operations Engineer Resume Examples & Samples

  • SAP Engineer Application Support mainly in the area of SAP HCM and Success Factors (mainly Recruiting and Learning)
  • Collaborate with our two main support partners the first level support in our market organization and the external second level support organization with the aim to provide best-in-class service towards our end users
  • Manage, challenge and monitor our second level support as close as necessary to ensure a high quality issue resolution both time and quality wise, in the area of HCM
  • Be the third level support and if necessary take over end to end responsibility with the aim to steer the issue resolution
  • Act as the single point of contact for our first level support in case of escalations and for the external service organisation within the area of SAP-HCM
  • Sound knowledge about the HCM Cloud solution SuccessFactors
  • Able to analyze issues from a technical angle
  • Knowledge about adjacent SAP modules like FICO is a plus
  • 3-4 years SAP experience in SAP HCM
  • University Degree or comparable education
53

Operations Engineer Resume Examples & Samples

  • Understand, troubleshoot and improve production workflows between video transcoding, publishing, playback and syndication systems
  • Tier 2 support to business clients on production issues throughout the digital video work stream
  • Operational management of partner relationships with internal and external teams
  • Maintain excellent documentation and training for our Tier 1 support desk on video issue resolution
  • Manage incidents to resolution
  • Deliver end-to-end solutions for new business needs for digital video
  • Use systems thinking to improve technical processes within a complex, fast-moving operational environment
  • Bachelor’s degree in computer science or related field. In lieu of Bachelor’s degree, extensive experience and familiarity with the field's concepts, practices and procedures is required
  • Expertise in computing and network systems, standards, applications and methodologies
  • Experience with integrated solutions for publishing, transcoding, streaming, hosting, and monetizing video is ideal; related experience will be considered
  • Internet client/server protocol technologies and web technologies
  • Program/Project Management – Ability to communicate complicated technical issues in a straightforward and concise manner
54

Operations Engineer Resume Examples & Samples

  • Maintain day-to-day operations and documentation of global IT production systems, including secure local and wide area networks and all other IT services 24/7
  • Participate in rotating on-call incident response after normal business work hours and on the weekends
  • Proactively monitor systems, network and applications and provide input to improve the stability, security, efficiency and scalability of systems
  • Handle all IT systems, network and application level 2 escalations
  • Resolve issues proactively with vendors as needed
55

Operations Engineer Resume Examples & Samples

  • Build, maintain, and enhance our continuous deployment infrastructure
  • Design and maintain a configuration management framework using Puppet
  • Administer co-located and cloud based Linux servers (Ubuntu, RHEL)
  • Design and manage the ETL process for our Big Data platform
  • Manage deployment and running of our microservices architecture
  • Analyze and troubleshoot network and infrastructure issues
  • Automate everything: build, deployment, monitoring, and testing
  • Support hosted services for all departments
  • 1+ years as a software engineer or system administrator
  • Significant experience developing and releasing commercial software products in hosted environments
  • Expert Linux knowledge, including administration, development, monitoring and troubleshooting
  • Some relational database knowledge; Postgres or Oracle preferred
  • Undergraduate degree in a quantitative field (Math, Physics, Engineering, and/or Computer Science) is required
  • Excel in an agile development environment
  • Strong listening and communications skills
  • Thrives in a dynamic and collaborative environment
56

Technology Operations Engineer Resume Examples & Samples

  • Executes escalation protocol per application area
  • Documents timeline of events for incident reporting and post mortem
  • Continues learning application functionality and recovery procedures
  • Creates and enhances recovery procedures. Identifies process improvements within escalation procedures
  • Reviews logs and determines possible recovery steps using tools through log analysis and problem determination. Identifies patterns of incidents and determine patterns for problem¿s root cause
  • Establishes bridge lines, executes broad notifications, executes and monitors chat channels
57

Technology Operations Engineer Resume Examples & Samples

  • Reviews multiple systems logs and analyzes for root cause to determine recovery. Understands trending of application incidents through analysis of execution times and patterns specific to application
  • Moves into crisis management by utilizing virtual room using escalation tools and documented procedures. Participates in developing all necessary documentation, ensuring ECCs, timelines are submitted. Utilizes phone etiquette to efficiently guide and control incident escalation
  • Ensures all support parties are engaged on issue. Participates in crisis line and relays technical or customer information. Looks for trends and monitors logs associated with crisis
58

Operations Engineer Resume Examples & Samples

  • Support infrastructure services, including server and storage hardware, OS and software platforms
  • Support infrastructure for data centers and Comms room, including electrical, HVAC, fire suppression, physical access security, etc
  • Provides support for data protection, such as backup operations, backup tape management
  • Implement configuration changes, including OS settings, Application settings, Backup configurations and policies, File restores, Server administration, Software installation
  • Maintain inventory and manage assets
  • Large scale Windows Systems Administration experience with Windows 2008/2012 Server (3-5 years)
  • Experience of VMware ESX/ESXi (3-5 years)
  • Experience in data center environments, including facilities management (3 years)
  • Knowledge of Storage, including SAN & NAS and data backup technology
  • Business-level Japanese (including reading/writing), Business-level English skills
  • Experience in consulting or financial services
59

Voice Operations Engineer Resume Examples & Samples

  • Coordinates all TWC VOIP Operations activities within the Regional Data Centers
  • Work closely with Regional Operations Centers to ensure all VOIP Operations meet required standards
  • Assists in resolving Implementation Service issues; Install, Troubleshoot, test, and maintain the TWC IP telephony and VOIP architecture
  • Coordinate VOIP and IP switching activities with the corporate office, cable divisions, and related departments (Engineering, Operations, NOC etc.)
  • Execute TWC VoIP operations standards to ensure a consistent quality of support
  • Ensure VOIP functionality in production environment for residential and commercial market
  • Daily quality and performance checks on all related Voice network equipment to include troubleshooting, tuning, and maintenance as well as execute proactive measures to reduce equipment outages
  • Responsible for configuration management to ensure VoIP standard configuration and execute fault & performance management processes
  • Responsible for Implementation Service/ upgrades of VOIP Infrastructure components
  • Support of Division & VOIP Operations Processes by executing and verifying acceptance plans before activation
  • Perform on-call duties with 24x7x365 Voice Operations Support
  • Provide on-going feedback and input on solution design to VOIP Engineering team focusing on manageability, supportability and deployability
  • Assist in the development and documentation of training policies, technical bulletins and procedures
  • Develop and present (as needed) clear, comprehensive Statement of Work (SOW) documents to cable divisions and RDC Engineers for all VOIP planned changes
60

Technical Operations Engineer Resume Examples & Samples

  • Develop documentation for the knowledge base - transferring knowledge from development teams and ensuring all team members are our documentation and processes – ensuring all lessons learnt are shared across the team
  • Experience within a technical operations team supporting a number of different technologies
  • Experience of using Splunk for search, reporting, alerting and dashboards
  • Experience of Jira
  • Broad technical knowledge and experience of Technology in the eCommerce and VoD domain
  • At critical times maintaining a structured and focus approach to fault diagnosis and resolution at critical times
  • Experience of operating within, or demonstrable knowledge of mulit-platform environments, technologies and hosting solutions
  • Experienced in working on operational issues and maintenance, as well as having the ability to function - and be matrix managed where required - as part of a project delivery team
  • Operational experience of Cloud platforms, particularly AWS
  • Thorough understanding of how internet delivered content is generated, served, cached, fetched, rendered and service affecting vulnerabilities
  • Experience in logging and managing incidents in an operational environment
  • Familiarity with using a range of diagnostic and monitoring tools
  • Experience of working within a traditional operations and DevOps environment
  • Experience in a media organisation is desirable
61

IT Operations Engineer Resume Examples & Samples

  • Take personal responsibility for the quality, reliability and availability of global IT infrastructure
  • Maintain day-to-day operations and documentation of global IT production infrastructure, including secure local and wide area networks and all other IT services 24/7
  • Improve operational efficiencies via scripting, bots and integrations
62

Operations Engineer Resume Examples & Samples

  • Solve basic user and system generated incidents with limited assistance
  • Implement basic production support requests
  • Resolve basic JCL errors, restarts and escalate issues that require assistance
  • Implements basic documented change to system and batch applications with direction
  • With assistance complete routine work accurately at a pace appropriate to service levels and team averages
  • Perform basic exception monitoring
  • Support of disaster recovery and BCP exercises
  • Follow all policies, work procedures, instruction, compliance regulations, and safety rules
  • Other duties as assigned based on divisional needs
  • A motivated person able to manage tasks and routine work with direction
  • Some understanding of z/OS concepts, fundamentals and principles
  • Some knowledge in the areas of JCL, TSO/ISPF and SDSF
  • Understanding of documented procedures
  • Ability to follow detailed procedures with a high degree of accuracy
  • Ability to positivity interact with team members, AGT teams and business customers
  • Displays good logic, problem solving skills and maintain composure in a variety of situations
  • Fundamental understanding of batch job scheduling platforms including Control-M, Jobtrac or TWS (OPC)
  • Fundamental understanding of mainframe systems
  • Sound behavioral and general technical skills
  • Understanding of problem prevention, problem resolution and monitoring concepts
  • Basic understanding of Disaster Recovery concepts
  • Ability to develop knowledge of z architecture, mainframe subsystems and batch scheduling platforms
  • Ability to work non-traditional schedule to cover nights, weekends and holidays
  • Open system knowledge and or experience
  • Some knowledge of the products, target customers and market in which AEGON operates and more specifically the services AGT provides
  • Understanding of Infrastructure services and support mechanisms (ITIL disciplines)
  • Awareness of separation of duties and legislation including the Data Privacy Act
  • Familiar with the identification of automation of repetitive technical tasks
  • No minimum related work experience
63

Operations Engineer Resume Examples & Samples

  • Work with processes and tool sets to support a software team in dev, test, and production environments
  • Working with Security Group to ensure all appropriate security standards are implemented
  • Setup / maintain build and deployment processes to different environments
  • Setup / maintain automation processes
  • Create and implement procedures to improve code deployment
  • Be responsible for daily build and release operations
  • Participate in the development, implementation and maintenance of the HERE ecommerce store and partner stores
  • Experience with Linux / Unix
  • Experience with a scripting language (Linux shell or Perl)
  • Experience with Jenkins or similar tool
  • Development experience with Java
  • Experience with Version control systems (Subversion preferred)
  • Experience with Apache web server and Tomcat application server
  • Experience with an eCommerce platform (Intershop, Demandware) preferred
  • AWS experience is desirable
  • BS in Computer Science
  • Understanding the software development life cycle
  • Must have good written and verbal skills
  • Good oral presentation skills incl. the ability to simplify complex thoughts/ideas
  • Ability to interface with developers in all levels of an organization
64

Operations Engineer Resume Examples & Samples

  • Advanced knowledge of MIS objectives and strategies
  • Advanced technical knowledge in technology methodologies, design, and implementation. Excellent analytical and design skills at multi-product/multi-environment level
  • Aware of business issues as they impact overall project plans
  • Able to resolve problems in a timely manner
  • PC’s, hardware equipment, various database and software applications, and networking systems
  • Bachelor's degree in business or computer science
  • Usually requires 4-5 years of information systems architecture and project management experience
65

Operations Engineer Resume Examples & Samples

  • Drives issues through closure engaging all appropriate resources. Leads technical bridges and provides troubleshooting direction. Provides guidance and recommended solutions to complex technical issues
  • Acts as an advocate for Engineering Operations procedures, policies, and processes. Ensures projects are fully integrated into the operations environment including lifecycle problem management from front line CARE through Engineering
  • Creates data and metric systems to track operational workflows; maintains records of results and feedback. Analyzes data and metrics, identifies problem areas, and provides actionable insight to management
  • Provides input to engineering and vendors on defects and required enhancements. Attains all relevant industry standard technical certifcations
  • Reports performance related to operations and project status to management. Identifies and recommends areas requiring change or modification
  • Performs complex and routine maintenance tests for designated areas of engineering. Identifies and isolate issues. Ensures that all maintenance is properly validated to minimize subscriber impact to (ideally) zero
  • Leads the integration of projects into operations including instrumentation, automation, standardization, and methods/procedures
  • Expert knowledge and application of project management skills, process design and redesign skills
  • Applies advanced engineering methodologies in one or more engineering areas
66

Lead Operations Engineer Resume Examples & Samples

  • Deep knowledge of Linux System administration and networking (Ubuntu and/or CentOS)
  • Strong coding/scripting skills are required (Ruby, Bash) - experience with Ops automation (Chef preferred, or Puppet)
  • Chef-controlled Nagios
  • Unifying development and production environment strategies (Vagrant/AMIs)
  • Extensive experience with Amazon Web Services preferred (S3, EC2, ELB, SES, ElastiCache, Route53, VPC, IAM, and more)
  • ElasticSearch, LogStash, Kibana
  • Experience with MongoDB administration, including replica sets, backups, troubleshooting
  • Familiarity with applications/software products and tools for monitoring, diagnosing, and troubleshooting network and server issues (i.e. tcpdump, v8 debugger, etc.)
  • Experience with multi-region, high availability web applications
  • Knowledge of server security best practices
  • Familiarity with JavaScript, node.js, NPM, Jenkins and git
  • Knowledge of NGINX, building modules
  • Team player, strong multi-tasking and communication skills
  • Managing development, staging and production environments
67

Technical Operations Engineer Resume Examples & Samples

  • Bachelor's Degree in Computer Science or related discipline
  • Minimum of 3 years of experience in a technical hands-on system administration role
  • Excellent interpersonal skills with ability to influence clients, team members, management and external groups
  • Ability to work and lead on all phases of complex work assignments
  • Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root causes as well as develop action plans, impact and resolution options
  • Self-motivated and able to work independently or in a team environment
  • Superior oral and written communication, analytical and problem solving skills
  • 2 years of DevOps experiences
  • Strong cross-functional team player with the ability to work seamlessly across a matrix organization and Global Development Consultants (GDCs)
  • Strategic perspective with demonstrated accountability and execution
  • Change agent with the ability to drive compliance, protocols, and standardization
  • Solid understanding of IT organizations and deliverables
  • Desire to work in a dynamic, fast paced environment
  • Broad knowledge of IT Security & Compliance best practice
  • Basic knowledge of fundamental constructs in Digital Energy solutions
  • Six Sigma Green Belt or equivalent Quality Certification is preferred
  • Knowledge of dPMM or ITIL is preferred
  • Advanced Windows / Linux / UNIX systems administration including hands-on troubleshooting and issue resolution
  • Operating Systems: Windows Server 2008-2012, RedHat Enterprise Linux, Enterprise UNIX (Solaris, AIX and HP-UX)
  • Server hardware, installation and maintenance of physical hardware (compute and storage)
  • Network hardware, installation and configuration of Check Point, Juniper, Cisco hardware. VLAN, ACL, routing and VPN implementations
  • Virtualization, distributed VMware vSphere clusters with vCAC, HA and DRS experience
  • Storage, NetApp FAS 3xxx and OnTAP 7.x, 8.x systems, (NFS, CIFS and FC Protocols)
  • Firewall management and support, including Cisco ASA and Checkpoint firewalls
  • Data Backup, Symantec Netbackup 7.x system including vStorage API backups of virtual infrastructure
  • Remote access systems: View, Citrix and Terminal Services
  • Understanding of software product development lifecycle and tools
68

Operations Engineer Resume Examples & Samples

  • Work under the guidance of the Operations Engineering Manager/Team Leader and in close co-operation with the Project Leader and other Engineering staff in order to engineer solutions to mechanical, electronic and handling equipment problems to suit a particular operation
  • Provide approved tool builds to Operations on time to enable timely mobilization and running of commercial jobs
  • Develop solutions which work first time, meeting tight timescales and budget
  • Undertake technical and risks assessments of information and situations arising
  • Produce layouts, design schemes and drawings that fully define the problem and the proposed solution(s). Complete any documentation to the appropriate standard
  • Represent PII with the client, fully understanding the scope of the problem, ensuring clear communications and an understanding of PII’s requirements from the client
  • Provide effective liaison both within Operations Engineering and with the rest of PII to ensure that the best possible solution is produced for a particular client
  • Support the production/manufacture/assembly of the solutions designed, overcome any problems encountered but still consider standardization, value engineering, and maintainability
  • Ensure that all documentation produced for each project undertaken is of a level that can be clearly understood and provides sufficient detail to allow the operation to be repeated in the future
  • Produce basic design calculations and plans, where necessary
  • Carry out failure investigation (FIT) on in-field failures and root cause analysis (RCA) to prevent re-occurrence of problems
  • Resolve issues with and support new designs in-field
  • Deliver Quality in all aspects of process undertaken
  • Production of detailed solutions to specific operational problems
  • Provide first point technical support world wide
  • Ensure effective communications within PII and with clients
  • Undertake work within agreed budget
69

Lead Operations Engineer Resume Examples & Samples

  • Leads operation of all site equipment and systems utilizing Contractor’s Staff and/or Customer’s Workforce
  • Implements operational strategy consistent with achieving maximum plant efficiency to meet customer requirements in the most safe, reliable, economical and environmentally safe manner,
  • Leads the development and recording of applicable plant operations and maintenance data,
  • Lead the performance and recording of periodic operational checks and tests of the plant equipment in accordance with Customer’s requirements, equipment manufacturers’ recommendations, applicable laws and Contractor’s recommendations
  • Assists Customer in technical evaluation of candidates during hiring process of Customer’s Workforce,
  • Assists the implementation of Log-Out/Tag Out (LOTO) System in accordance with the Contractor’s policies and procedures with the assistance of the Customer
  • Supports development and implementation of operating procedures for major systems using Facility designer’s operation manuals/procedures and equipment Vendors' instructions utilizing the Customer’s Work Force
  • Suggests Facility modifications and upgrades to the Customer to enhance plant reliability and performance
  • Co-ordinates with GE O&M Centre of Excellence (CoE) team, GE Engineering and other O&M support team for the resolution of complex issues relevant to operations
  • Supports optimization of plant operating strategies with the aim of achieving lower cost operation and/or increased efficiency and output
  • Implements plant operating logs covering critical plant operating parameters and conducts necessary review and analysis to proactively identify potential problems
  • Prepares operations activities reports as per requirements of the contract
  • Participates and supports plant root cause analysis for the technical events
  • Assists the training and qualification of Customer’s operations team as per guidelines of the contract
  • Supports customer to coordinate with Power Purchaser and Fuel Supplier for load management and fuel supply requirements respectively in accordance with operating procedures and as required under O&M contract
  • To comply with all EHS policies & Quality Assurance procedures as developed and implemented at site in compliance with applicable laws and regulations
  • Understand OH&S risks / hazards and environmental / legislative aspects / impacts related to work activities
  • Ensures adequate training and development of Contractor’s operations Staff
  • Provides coverage for Operations Manager while working in rotation duty cycles
  • Bachelor’s Degree in Mechanical, Electrical or Controls Engineering from an accredited College or University
  • Minimum 8 years of combined cycle power plant O&M experience with minimum three years in team lead position in plant operations
  • Minimum 5 years of O&M experience at GE F Class Gas Turbines is a must
  • Prior experience with GE O&M in same capacity is preferred
  • Knowledge of GE products, services, and processes (GE employees only)
  • Prior customer interface experience
  • Proficiency with computer tools
70

Operations Engineer Resume Examples & Samples

  • Ongoing maintenance and administration of System Center Operations Manager (SCOM) 2012
  • Assess, import and maintain Management Packs to including tuning and configuration (monitors, rules, etc.)
  • Respond to telephone calls, email/IM requests for technical support associated with monitoring systems
  • Document, track and monitor incidents in a timely manner using the Incident Management system
  • Provide 3rd level support for monitoring systems to internal support teams including the Network Operations Center
  • Implement monitoring software updates and monitoring script updates in line with Change Management
  • Author, update and deliver reporting using the SCOM Reporting Platform in line with service and IT team needs
  • Create/update SquaredUp monitoring dashboards in line with requests from internal teams and stakeholders
  • Author/update scripts in PowerShell/VBScript that can be incorporated in monitoring systems for discovery and/or recovery activities
  • Identify, research, and resolve technical problems associated to monitoring systems
  • Routinely review monitoring systems and services to ensure stability and security
  • A strong desire to produce quality work, adopt standards and adhere to those standards
  • Provide input to assist with continual improvement
  • Good working knowledge of other System Center Orchestrator desirable to enable delivery of complex event remediation automation based on triggers from SCOM
  • Accountable for execution according to established standards, procedures, and processes
  • Ensure optimization and performance of the hardware and virtual infrastructure
  • Participate in planned “Systems Day” and other maintenance activities
  • Participate in a 24x7x365 on-call rotation
  • Respond to and manage service issues and problems
  • Responsible for awareness and compliance to policy and guidelines of the Information Security Management
  • Change Control - Ensure compliance with Processes and adherence to standards and documentation
  • 5+ years of broad-based IT experience with technical knowledge of network, environmental, hardware, storage, operating systems and applications
  • Demonstrated experience in application/network performance monitoring and availability
  • Strong working knowledge of Windows Server Operating System, clustering, SQL, WMI and IIS
  • Professional Qualifications are preferred, including
71

Operations Engineer Resume Examples & Samples

  • Development and implementation of improvements related to safety, quality, service, and cost (productivity)
  • Development and implementation of cross-functional projects, plans, and programs in support of business and strategic plans new process start-ups, new process technology integration, aggressive cost reduction, and supply chain improvement using Lean Six Sigma tools
  • Constantly monitors manufacturing performance and provide support where needed
  • Either possess or in the final year of pursuing a Bachelor's degree or higher from an accredited university
  • Bachelor's degree or higher in an engineering discipline from an accredited university
  • Master's degree or higher from an accredited university
  • Experience in a manufacturing engineer role
  • Minimum of three (3) years of experience in a manufacturing environment
  • Experience in leading multi-functional teams through complex projects from planning to completion
  • Experience in supporting new product development and commercialization
  • Experience in developing and managing capital budgets and project completion within time and cost projections
72

Lead Operations Engineer Resume Examples & Samples

  • Day-to-day site operations
  • Design, Build, maintain, and enhance our continuous deployment infrastructure
  • Design and enhance an automation through Ansible
  • Administer cloud based infrastructure on AWS
  • Manage deployment and running of our application software
  • Monitor everything: performance, usage, and reporting
  • Work with engineering and product management to design and build operations-friendly software
  • 5+ years as a software engineer, dev ops Engineer, or system administrator
  • Expert scripting skills in at least one of shell, python, perl, ruby, etc
  • Deep knowledge of AWS very helpful
  • Knowledge of configuration management frameworks (e.g. Puppet, Chef) a plus
  • Working knowledge of application technologies including JavaScript, HTML, Java or C++
  • Working knowledge of NoSQL databases a plus
  • Solid understand of networking technologies including HTTP, SSL, FTP, load balancing, and firewalls
  • Highly motivated self-starter and can do attitude
73

Operations Engineer Resume Examples & Samples

  • Provide excellent Customer Service to meet the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers
  • To install the appropriate devices; dismantle and reconstruct equipment as required by the customer or ADT. Work safely and responsibly to avoid injuries, damage to property, loss of unused materials and cleans up installation debris
  • Contact customer prior to the date of scheduled installation to verify schedule
  • Follow proper schematic wiring diagrams and hook-up procedures. Test operation of system to the signal-receiving centre to properly establish service
  • Report any changes, deficiencies or deviations in systems to supervisor
  • Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate
  • To maintain stocks of materials and tools carried in vehicles in line with Company standards
  • Report and record any major incidents and customer complaints through the appropriate procedures, ensuring swift resolution wherever possible
  • Comply with the Company quality management system and industry standards
  • To be available to participate in the Company's emergency call out rota in line with the agreed rota that may be in force at any time
  • Preferable time served within a technical environment such as fire and security
  • Must possess sound electrical knowledge and have proven background through recognised apprenticeship or hold similar qualification
74

Operations Engineer Resume Examples & Samples

  • Working with us to create a Zero Harm environment by maintaining a safe and secure work place and adhering to safe practices
  • Commissioning systems utilising your knowledge of Intruder Alarms, CCTV, Door Entry and Access Control Systems and/or Fire Systems
  • Deliver a high class customer experience by providing a high standard of customer service, including problem solving whilst building customer relationships and identifying sales opportunities from which you can earn personal reward
  • Preparation of installations utilising organisational skills. The role will require reviewing specifications, associated drawings, documents and equipment to ensure a smooth delivery of customer service
  • Experience installing Intruder CCTV Access and Fire Systems
  • Knowledge of addressable and conventional fire detection systems would be desirable
  • Be reliable, trustworthy, self motivated with the ability to work alone as well as in a team
  • Excellent communication and relationship building skills
  • Qualified as an Electronic Engineer/Electrician or 17th Edition Electrician desirable
  • Hold a full driving Licence
75

Operations Engineer Resume Examples & Samples

  • Researches and resolves technical issues found in production with immediate and long term solutions. Conveys problems, solutions, updates and project status to peers, customers and management
  • With limited direction, develop code, test, debug, maintain, modify, and install moderately complex software programs. Use knowledge of available utilities to simplify tasks. Apply structured programming techniques and adheres to coding standards. Collaborate with development and QA to ensure that features and functions are not adversely impacted
  • Documents final solutions, including root cause analysis
  • In collaboration with development and iT, ensure product specifications and flowcharts, (dataflows, jobflows, etc.), are created (and refreshed) for each product and systems. Prepare concise internal product documentation on revisions. As needed ensure wiki and operational information is updated as needed
  • Prepare and review time estimates for assigned tasks. Attends post-implementation reviews
  • Maintains a patch code branch in SVN for each fix. Identify which need to be product changes and which is infrastructure, deployment or build changes
  • Advocate for your changes with follow- through to development and other teams, by insuring that patches are tested and migrated to the code base and/or process changes are documented appropriately and timely
  • Improve process and tools to automate deployments and other operational tasks (i.e. monitoring application components) to improve efficiency and consistency. Knowledge to create scripts, tools, utilities and/or code to address issues with new projects and to resolve existing operational procedures (i.e. single-click deployments)
  • Participate in design and code-walk-through with development as it relates to new releases
  • Participates in iT infrastructure design as it relates to product
  • Liaisons between multiple departments, especially iT, communicating system changes and mitigating possible issues that may affect product, etc. Ensure appropriate infrastructure changes are socialized across the development and QA teams and any required validation are planned in a timely fashion
  • Must be eligible to work in the United States (we are not able to sponsor visas at this time)
  • BS in Computer Science (or other technical discipline with significant computer coursework) or equivalent experience
  • Developer level coding skills with strong Linux administration skills
76

Voice Operations Engineer Resume Examples & Samples

  • Provide tier II/tier III steady state support for SIP call delivery in a large enterprise environment
  • Support IP Toll Free and SIP trunking with multiple carriers
  • Perform routine systems maintenance and monitoring of Oracle SBC and Cisco Unified Communications platforms
  • Provide leadership in voice and data network problem determination efforts
  • Operate and improve services in accordance with business needs, priorities and SLAs
  • Drive process improvements and procedures that will improve overall Network Service Delivery to the customer
  • Ensure uniformity of network service delivery and attainment of all business and customer objectives
  • Develop improved processes to improve network reliability and availability
  • Provide periodic performance reports for review with management providing input on improvements and quality initiatives
77

Operations Engineer Resume Examples & Samples

  • Supporting our running environment. As a team we must ensure that our systems are always ready to trade. We cover the trading day from before the start of trading through the close of trading. We operate a rotation system to share early starts
  • Improving our operational processes. This can range from writing tools to deploy, monitor or analyse our systems, through to taking part in core application reviews, collecting metrics or documenting support processes
  • Linux and its associated toolset (We don't need you to be able to write a complicated awk script from your head, but armed with the internet, you probably could)
  • Monitoring Tools - Things like Graylog, Riemann interest us at the moment
  • Some Programming Languages. We are not overly concerned which you know. We would like the idea of learning others to not faze you
  • Networking. Know your TCP from your UDP, how to use Wireshark
  • Databases. Be able to find what you are looking for, and analyse data
  • Deployment Tools and Continuous Integration Tools. Things like Ansible, Jenkins
78

Operations Engineer Resume Examples & Samples

  • Evaluate and track application performance, metrics, and availability
  • Monitor data center hardware, networking, and software platforms
  • Build and maintain alerting tools and metrics
  • React to system inefficiencies and resolve issues quickly to ensure system availability and performance
  • Coordinate engineering, customer support, and external communications
79

IT Operations Engineer Resume Examples & Samples

  • Liaise with internal engineers to understand the architecture and deployment needs of existing and upcoming technical deliverables
  • Be a bridge between internal and external team to communicate your technical needs
  • Setup, manage and maintain technology services
  • Participate in service optimization and capacity planning
  • Setup and maintain monitoring of technical performance and statistics of existing services
  • Communicate and coordinate with product managers, developers and system team
  • Perform regular and ad-hoc server-side deployments and releases
  • Troubleshoot any technical issues encountered in the daily operation
  • Analyze and enhance the network and system security
  • Manage the system hardware inventories
  • Perform routine operation documentation
80

Operations Engineer Resume Examples & Samples

  • Provides day-to-day technical trouble-shooting for the department
  • Maintain, develop and update all control documents such as SOP’s, visual inspection, etc
  • Maintain and manage routing effectiveness metric, BOMS, routings, scrap, yield, and other aspects of product configuration
  • Ensure asset utilization metrics such as cycle time, downtime, and throughput are visible on the shop floor and deviations to standard are being actioned
  • Demonstrate problem solving ability to independently or collaboratively solve a complex problem
  • Demonstrate resiliency in completing projects with significant time and resource constraints
  • Possess ability for developing and tracking metrics/performance indicators
  • LI-JS1
  • Bachelor’s degree in Chemical Engineering required
  • Minimum of 3 years of chemical engineering experience in manufacturing environment. Preferably in process or production engineering role
  • Experience with identifying and driving improvement opportunities and manage change to implement these improvements
  • Solid experience with identifying and troubleshooting production problems and take preventative or correction action
  • Experience with PHAs’, HAZOP reviews and safety audits preferred
  • Experience with developing and/or improving Standard Operating Procedures (SOP) and Bill of Materials (BOM)
  • Previous experience with Manufacturing Excellence and Zero Defect
  • Experience with Lean initiatives such as Kaizen and/or 5S
  • Proficient with SAP
  • Must be willing to be on call
81

Operations Engineer Resume Examples & Samples

  • Work with Operations Team in defined area of ownership to deliver required performance in Safety, Quality and Production
  • Accountable for technical ownership of the currently defined processes in support of unit meeting or exceeding goals for SHE, cost, quality and customer satisfaction
  • Supports advancement initiatives in the areas of Safety, Zero Defect, and Operations Improvement through utilization of a continuous improvement culture
  • Lead execution of incremental process improvements (capacity, yield, cost, Lean, etc.) through the use of Area Improvement Teams (AIT)
  • Lead development and execution of incremental capital improvements
  • Support investigation and resolution of safety incidents (PSI’s & CRIs) and quality complaints (SCARs)
  • Must have ability to lead and motivate teams
  • B.S. Degree in Chemical Engineering
82

IT Operations Engineer Resume Examples & Samples

  • 2+ years of experience with performing IT operations or security administration
  • Experience with the administration and operation of best-of-breed IT management or Cyber tools, including Tivoli, Nessus, McAfee, and ArcSight
  • Ability to obtain a security clearance
  • BA or BS degree in IT, CS, or System Engineering
  • Security Certification in one or more of the following: Security+, Certified Ethical Hacker (CEH), Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM)
83

Operations Engineer Resume Examples & Samples

  • 2+ years of experience with application development or production operations troubleshooting
  • Experience with scripting languages and automation techniques
  • Ability to manage and prioritize numerous time-critical tasks simultaneously
  • Possession of excellent analytical and problem solving skills
84

Cybersecurity Operations Engineer Resume Examples & Samples

  • Experience with systems administration, scripting, or Web development
  • Experience with software development life cycles, programming concepts, and code related vulnerabilities
  • Knowledge of automated vulnerability assessment tools, including Retina, Nessus, and Metasploit
  • Knowledge of security implementations, including intrusion detection systems, firewalls, process monitoring, and operating system policies
  • Scheduled to obtain a BS degree by August 2017
85

Technical Operations Engineer Resume Examples & Samples

  • Bachelor’s Degree. M.A, or M.S. preferred in relevant discipline
  • Minimum of 4 years’ experience with an IC organization in technical operations, installation of both Windows and Linux, Creating and maintaining VMs, Installing and integrating COTS that further the customer’s Architecture
  • Demonstrated experience applying critical thinking skills to solve complex IT issues
  • Demonstrated computer proficiency, including operate a wide variety of software, including the analysis of website functionality
  • Provides guidance and work leadership to less-experienced staff members
  • Experience communicating technical best practices/recommendations and educating colleagues on the same required
  • Successful candidate will have excellent interpersonal skills and the ability to interface with personnel at all levels of government, commercial and other industry
  • Must possess excellent writing, communication, administrative and organizational skills
  • Prior experience in migrating systems from legacy to new advanced architecture
  • Demonstrated experience in transitioning Legacy systems to the AWS cloud technology
  • Experience with implementing Data quality using state of the art ETL tools
  • Experience with structured, unstructured and Geospatial data types
86

Operations Engineer Resume Examples & Samples

  • Manufacturing or production experience
  • Use of shop floor manager, ECM, PDM, exposure to production control processes
  • Ability to work with a diverse level of personnel skills and different job functions in the manufacturing process
87

Operations Engineer Resume Examples & Samples

  • Possess an understanding of production operations, and particularly offsite domestic and international production programs
  • Knowledge of manufacturing and planning processes, specifications, inspection criteria, various system interfaces, tool control, and a production environment
  • Technical aptitude of airframe structure/systems, component, and assembly processes
  • Familiarity with procurement, quality and engineering processes
  • Understanding of the Acquisition and Supply Chain Lifecycles
  • Familiarity with export control regulations
  • Experience in preparing and providing management briefs
  • Demonstrated ability to engage effectively with all levels of management
  • Effective facilitation and communication experience
88

Operations Engineer Resume Examples & Samples

  • Times Studies
  • Facility and Work Station Layouts
  • Standard Hours Analysis
  • Manpower / Equipment Analysis
89

Operations Engineer Resume Examples & Samples

  • Minimum 2 years aircraft maintenance experience
  • Experience in the application of and knowledge of the purpose of FOD prevention programs
  • Computer skills with experience in the use of Microsoft Office Suite Applications
  • Knowledge of tool control process and procedure
90

Operations Engineer Resume Examples & Samples

  • High proficiency in required technical and economic software packages (GAP/MBAL/PROSPER, PEEP) or industry equivalent software programs/packages
  • Broad familiarity with field operations and well-site supervision
  • International experience dealing with host country technical authorities
91

Operations Engineer Resume Examples & Samples

  • Ensure proper and continuous operation of the manufacturing equipment and systems
  • Maintain and troubleshoot vacuum systems, thermal spray equipment, motors, valves, mechanical switches, PLC systems, and software as necessary
  • Investigate Quality issues for root cause and recommend/implement document corrective actions
  • Make proposals/recommendations with regards to Capital equipment purchases, cost reduction opportunities (insourcing/outsourcing), and Supplier/Vendor selection
92

Operations Engineer Resume Examples & Samples

  • Manage Divisional change control activities for procedural documentation, ECNs and ECOs through integrated computer systems
  • Ensure overall compliance to data integrity as well as document and change control requirements
  • Track, monitor and prepare divisional systems metrics for management review
  • Interact with personnel in US and international plants within all disciplines
  • Support activities for process improvement
93

Operations Engineer Resume Examples & Samples

  • Perform preventative maintenance work on mechanical, electrical, plumbing and HVAC related equipment
  • Troubleshoot operations failures and re-establish building services under minimal supervision
  • Supervise maintenance work as needed
94

Operations Engineer Resume Examples & Samples

  • Perform general maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units
  • Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the Supervisor
  • Perform general repairs, maintenance and replacement of building components including, but not limited to: building fixtures and appliances, plumbing, electrical and A/C controls
  • Maintain operation logs and files, where appropriate, to include, but not limited to: central plant operations, chemical consumption logs and other equipment or operation inspection logs specific to the property
  • Apply well developed knowledge and skills in HVAC distribution and controls in order to make adjustments and/or corrective actions to resolve work orders
95

Operations Engineer Resume Examples & Samples

  • Excellent working knowledge of Redhat/Centos Linux both as an administrator and user/developer
  • Good scripting skills and knowledge of Linux/Unix utilities
  • Good understanding of VMware, large scale SANs, and IP/TCP networking
  • Large scale Configuration management and automation - experience in a devops environment an advantage
  • Responsible for the architecture, installation, performance, support and security of a large estate of Virtual Linux servers. There are also a number of legacy Solaris Servers
  • Troubleshoot performance, functional and availability problems. Works closely with infrastructure, middleware admins, dba, developers and business analysts to ensure the success and agility of ICON’s services
  • Pursues continuous improvement and automation at all times, to provide the highest possible standards around our data delivery, system quality, and availability
  • Experience working in 24/7 fast-paced environments. Comfortable working in a number of roles at the same time - as a production admin , supporting and troubleshooting a diverse range of technologies; and in a devops role working with project and innovation teams
  • Desire to automate at every opportunity. Experience using scripting languages and devops tools to automate the provisioning of environments, release management, and monitoring
  • Strong troubleshooting skills across the tech-stack
  • Good knowledge of enterprise applications, architectures and devops practices
  • Knowledge of virtual infrastructure in the context of running Linux systems
96

Operations Engineer Resume Examples & Samples

  • Assist with improving and achieving production conformance to schedule by monitoring daily production downtime/operations efficiency by troubleshooting process and equipment operability issues, identify root causes and implement solutions
  • Provide technical support and guidance to operators, maintenance, and chemists to support the production requirements
  • Ensure the equipment and operational processes are fit for purpose to reliably supply a variety of products
  • Monitor all aspects of production to identify improvement opportunities and make recommendations to support continuous improvement with safety performance, regulatory compliance, quality, efficiency, throughput, equipment reliability, waste reduction and operating cost
  • Provide support and guidance for operations during nights, week-ends and holidays
  • Provide process engineering support for capital and expense projects with the scope development, material and energy balances, PFDs, P&IDs, PILs and equipment sizing/fit for purpose
  • Participate in/lead AIM's (RCA) investigations, management of change, PSSR's, and participate in PHA's
  • Participate in PSM/RMP and BASF EHS auditing process
  • BS degree in an Engineering discipline. Chemical Engineering preferred
  • 2+ years experience in a manufacturing environment
  • Results oriented, strong implementation skills required
  • Experience with automation/computer systems a plus
  • Excellent communication skills, both written and verbal required
  • A high level of influencing skills to achieve results without direct supervision required
  • Must be able to work in a diverse team environment, working closely with mechanics, operators, engineers, and management to solve problems and address systemic issues related to equipment reliability
  • Sound technical knowledge of instrumentation, electrical, and mechanical equipment preferred
  • Excellent computer skills including proficiency in Microsoft Office required
97

Operations Engineer Resume Examples & Samples

  • Execution of schedule and cost
  • Employee hiring and training
  • Time and attendance tracking
  • Area layout and flow management
  • Capital identification and control of overhead expenses
  • Ensuring the enforcement of company policies and procedures  
  • Must have a Secret clearance
  • Minimum of 2 years of related work experience in production / manufacturing / operations or similar environments
  • Experience with Lean manufacturing and Six Sigma or other similar process improvement methodologies
  • Experience utilizing business systems and tools that aid in managing labor, processes, and budgets
  • Experience working with Microsoft Office Tools (Excel, PowerPoint, Project, and Access)
  • BS/BA degree in Engineering  
98

Operations Engineer Resume Examples & Samples

  • Accept Level I customer calls within specified timeframes and enter case information into tracking database; Act as the first point of contact for Customer incidents reported by telephone, email and remote monitoring tools ensuring all processes and agreed upon standards are followed
  • Consistently meet/exceed customer account needs; identify opportunities to enhance delivery of company service and support goals
  • Develop subject matter expertise of assigned client/partners product lines, equipment APRs, SOPs, Bugs and applicable fixes
  • Keep current on new releases, updates and changes to Customer Run Book content. Continually pursue on-going training and development opportunities to advance skill sets and, in turn, ability to effectively deliver to Customers
  • Maintain clear understanding of the interdependencies that problem, change and configuration managements processes have on good incident management practices
  • Previous technical support (success in Level One customer-facing roles) and experience in IT infrastructure with focus upon Storage, Backup, or Infrastructure
  • Command of Client/Server Technologies
  • Strong PC hardware/software knowledge with previous work experience in Windows-based environments
  • Strong understanding of hardware and software compatibility ( i.e., rev. levels, firmware, versions and FCNs, etc.), installation, and configuration
  • Strong Working knowledge of CommVault Simpana applications
  • System administration and performance analysis experience
  • Excellent diagnostic and troubleshooting skills
  • Excellent telephone etiquette, including strong verbal communication and listening skills
  • Technical acumen; ability to learn new technologies quickly and then leverage gained knowledge
99

Operations Engineer Resume Examples & Samples

  • Write code in Ruby, Python, and configuration management to automate repetitive tasks
  • Believe that data trumps all mere opinions
  • Have a belief in Agile methodologies to enable high team velocity
  • 6 to 12 years industry experience
  • Significant experience with cloudbased deployment and ephemeral hardware
  • Comfortable with a variety of *NIX platforms
  • Strong intrapersonal skills with the ability to work well with other team members, customers
  • Ability to work independently / deliver without supervision
  • Experience managing large AWS infrastructures
  • *Perks
100

Operations Engineer Resume Examples & Samples

  • Serve as an operational engineer for AFRC projects; develop and implement flight vehicle integration procedures across all required disciplines and organizations inside and outside of NASA
  • Develop procedures for assembly, installation and integration of scientific instruments in support of the Science Mission Directorate and of Earth science research requiring high-altitude, long-distance airborne capability
  • Develop and/or modify existing procedures for the proper installation and integration of experiments supporting environmental science research, conducting flight demonstrations for expanded markets, missions and airborne capabilities that are compatible with NASA’s wide-ranging Earth-observation activities which are critical to developing responses to environmental change here and around the world
  • Create project schedules to track progress on projects and to ensure that deadlines are met
  • Conceive, set up and conduct tests or studies of complete systems, components, or concepts under research test conditions to investigate proposals for improving performance or other factors; or to obtain data for development, standardization and quality control with some supervisory direction and review
  • Analyze indicated and calculated results in relation to requirements, specifications or test objectives
  • Generate test procedures to ensure that all system requirements are met
  • Document and elicit user requirements, perform requirements decomposition and allocation to fully document operational and functional needs for systems in specific technical areas
  • Supporting the CAS project, the selected candidate must be able to apply engineering principles and systems engineering processes
  • Support teams in a dynamic and multi-task work environment by prioritizing work and coordinating task/project schedules
  • Review project instructions to ascertain requirements, specifications, procedures, objectives, equipment, nature of technical problem and possible solutions
  • Previous experience depicting strong communication skills and the ability to work in a team environment
  • Previous NASA engineering work is desired
  • Previous flight test and control room experience is desired
101

Operations Engineer Resume Examples & Samples

  • BS in Computer programming or equivalent
  • Knowledge of Oracle and SQL database software
  • Must be able to obtain a security clearance
  • Experience with computer programming
  • SPC Control
102

Product Operations Engineer Resume Examples & Samples

  • Represents Worldwide Operations from a product perspective
  • Creates factory strategies and plans for Worldwide Operations based on product plans and roadmaps
  • Ensures Operations achieves Ready to Ship Release and transactions into production/sustaining
  • Utilizes Program Review Process (PrP)/Phase Gate Process to transition products from definition through to the sustaining phase
  • Drives action plans and strategies to reduce overall manufacturing transformation cost
  • Drives quality improvements by risk assessment/mitigation eliminating sources of defects in the design, supplier, new product introduction and manufacturing processes
  • Drives continuous improvement in PrP process, product manufacturability and flexibility, and operations cycle time and quality
  • Undergraduate degree and 4-6 years relevant experience or Graduate degree and 2-4 years relevant experience
103

Product Operations Engineer Resume Examples & Samples

  • Responsible for timely introduction of new products to Dell global fulfillment facilities at the desired quality level and meet the ramp plan
  • Interacts with Global team from Operations, Procurement, marketing, and other Engineering supporting groups to ensure flawless product introduction and Engineering change management
  • Ensure accurate Bill of Materials structure for all products to meet regional requirements
  • Provide operation support and recommendation to ensure smooth End to End Order fulfillment flow
  • Managing department process and able to represent department in providing solutions that are consistent with functional/customer objectives
  • Define & lead process improvement initiative across multiple regions , working with global peers to align and implement/standardized best practices
  • Subject Matter Expert ( SME) to extended team from NPI perspective and able to coach/influence others effectively to achieve departmental objectives
  • Strong project management and organizational skills, with ability to communicate effectively at all levels within the organization
  • Possess ability to facilitate sessions and reach consensus among a diverse, cross-functional team, and communicate effectively to a diverse audience
  • Obtains and analyzes data to complete business case or cost/benefit analysis, compare options and make recommendations
  • Uses judgment to balance and make tradeoffs on multiple priorities and makes recommendations to management around priority setting/planning
  • Create project plans, determine milestones, and drive projects to meet agreed upon milestone dates
  • Dynamic, motivated and versatile to advance change environment. Able to work under time constraint
  • Involved in making complex decisions and handle multiple strategic projects while working day-to-day tasks
  • Lead effective business cases/presentations to senior management on recommended changes
104

Operations Engineer Resume Examples & Samples

  • Patching
  • User support
  • Performance issues
  • Clustering
  • Java GWT framework applications
  • Strong JBOSS 6.2.0 “EAP” experience NOT “AS”
  • Build out new Infrastructure for our web applications running on JBOSS
  • Application server tuning and optimizations
  • Monitoring with AppDynamics and Nagios
105

Operations Engineer Resume Examples & Samples

  • Facilitate issue resolution to Wing/FACO Production Operation technical challenges
  • Proactively execute daily transfer of known and evolving Prod Ops technology to Co-Producer
  • Provide SME input into Co-Producer training requirements
  • Provide technical Ops SME support to TIM's and MRR's with Co-Producer in Fort Worth, at Co-Producer site, and/or remotely
  • Provide SME support and appropriate Prod Op's data to risk management analysis process
  • Ensure LM affordability initiatives are integrated with Co-Producer activities when appropriate
  • Facilitate design change activity with the CO-Producer ensuring CR Schedule release and effectivity dates do not conflict with Prime Production Sched
  • Enable processes, technologies, tools, etc. used in FW Production to be used with standard application at Co-Producer where appropriate
  • Facilitate tool configuration changes and their integration into CO-Producer Production Line where appropriate
  • Experience in a production environment
  • Experience in F35 Wing Production or F35 Final Assembly and systems Checkout Production
  • Experience with project planning and execution
  • Must be a US Citizen. This position is located at a facility that requires special access
  • Proven communications skills with Customers and stakeholders, both internal and external
106

Operations Engineer Resume Examples & Samples

  • Support develop of manufacturing build schedules and release plans
  • Load and maintaining bills of material and planning factors in the Material Requirements Planning (MRP) System
  • Track and report status of material and assembly progress
  • Working with Engineering, Quality, Operations, and suppliers to resolve production roadblocks
  • Act as a liaison between the program and functional operations
  • Compile material kits in preparation for assembly
  • Transport material to local suppliers
  • Support development of proposals and Unit Production Cost models
  • Support review and evaluation of engineering drawings and change notices
  • Support the collection and analysis of manufacturing data in an effort to promote continuous improvement
  • 0 to 2 years operations planning & execution experience in the electronics manufacturing industry
  • Must be independent and able to work with little direction
  • Excellent people skills to include collaborating in a multi-disciplinary, diverse, and dynamic team environment
  • Outstanding work ethic and commitment to organizational success
  • Proficient with Microsoft Office products
  • Excellent communication skills (written, verbal, & presentation)
  • Experience or education in an electronics manufacturing environment
  • Experience or education with a MRP system
107

Operations Engineer Resume Examples & Samples

  • Lead the Deployment, Launch, and Continues Improvement of New Technologies & Process Automation developed within Amazon’s World Wide Engineering Team
  • Support the development of New Process Automation, related to complex material flow/transportation and human/machine efficiency problems throughout the global Amazon supply chain
  • Support the design and innovation efforts to develop optimal solutions for the fulfillment and transportation network through equipment specification, material flow, process design, site layout, and intellectual property considerations
  • Collaboration with internal teams and external vendors to generate high quality, cost effective solutions in very short periods of time
  • Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors
  • Support current production activities when required to ensure high availability of the production systems related to new technologies
  • Lead continuous improvement processes to improve machine uptime and reduce machine breakdowns related to new technologies
  • Troubleshoot equipment breakdowns and quality issues related to new technologies
  • Design, fabricate, implement, and fully document equipment improvements and modifications related to new technologies
  • Bachelor’s degree in Engineering (any discipline), and working experience in-line with role’s level of responsibility
  • Experience working with the designs of complex automated material handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing
  • Experience with process design based on Lean Principles
  • Proficiency using business/technical software like MS Excel, MS Project, and CAD software
  • Proficiency with concepts like system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making
  • Design-in-Safety experience
  • Ability to travel significantly to support Amazon’s network locations based primarily within the continental United States, as well as the Seattle Engineering Headquarters. Some international travel may also be required
  • Travel required up to 50%
  • Advanced degree in Engineering (any discipline), and at least five years of progressively responsible experience in the specialty
  • Capital project management skills
108

Operations Engineer Resume Examples & Samples

  • Requires two or more years experience working in satellite operations
  • Ability to work under only general direction and to independently determine and develop approach to customer requirements
  • Ability to communicate effectively with partners and customers to accomplish mission
  • U.S citizenship is required
  • Requires an active or current (active within the last 5 years) SSBI security clearance
  • Experience performing satellite mission support in a near-real-time operations environment
  • Extensive experience working directly with customers to interpret their requirements
  • Requires a bachelor’s degree in an engineering subject, or equivalent exempt-level experience, plus a minimum of two years of applicable work experience in related technical fields or ( 10 years related experience without a degree )
  • Raytheon is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor
109

IT Operations Engineer Resume Examples & Samples

  • Evaluate, select, and own a wide variety of technologies and tools
  • Establish and advocate for best practice in technical operations
  • Write and execute scripts/tasks for application/infrastructure/server monitoring and event management
  • Set up and maintain technical operations tools including but not limited to BMC TrueSight, BMC Remedy, AppDynamics, Keynote, and CatchPoint
  • Work with multiple software development teams internationally to address issues and improve quality
  • Excellent problem solving, analytical, and communication skills
  • Strong self-motivation, and the ability to work effectively with limited guidance when necessary
  • Experience with and/or knowledge of Amazon Cloud a plus
110

Operations Engineer Resume Examples & Samples

  • Demonstrated success in an highly variable environment
  • 2+ years professional experience in a process optimization related field
  • Triage, analyze and resolve product/program quality issues, and collaborate with internal teams to resolve escalated issues as needed
  • Be a friendly subject matter expert…
111

Technical Operations Engineer Resume Examples & Samples

  • Automate processes through programming and scripting in Python
  • Work to reduce recurring issues, as well as improve efficiency and reliability
  • Monitor and provide first-rate trading applications and IT Infrastructure support for traders, developers and other firm members
  • Responsible for all operational needs of the trading groups
  • Conduct all technology related activities necessary to onboard, off board, or move employees in a consistent and thorough fashion
  • Build new servers for integration into the datacenter
  • 3-5 years practical experience with maintaining and troubleshooting of third party and proprietary applications
  • Ability to program in Python is required
  • Customer service focused
  • Comfortable working in an intense environment with the ability to multitask
  • Ability to install and trouble shoot hardware and software
  • Knowledge of RedHat Linux and Windows (OSX a plus)
  • SQL scripting skills
  • Technical certifications are highly regarded
  • General knowledge of networking
112

Siri Operations Engineer Resume Examples & Samples

  • Systems administration experience - Linux/Networking/File system
  • Proficient in troubleshooting wide range of issues across multiple technologies
  • Comfortable writing scripts and applications in a variety of languages
  • Configuration management (Puppet/Chef/etc.)
  • Experienced with monitoring, log aggregation, and visualization tools (nagios, splunk, logstash, graphite, grafana, Kibana)
113

Portal L Operations Engineer Resume Examples & Samples

  • Portal and Portal Applications
  • Catalog and Process Orchestration
  • Ticketing and Knowledge Management
  • Service Impact Analysis (SIA)
  • Enterprise Service Bus (ESB)
  • Configuration and Master Data Management
  • Discovery
  • Should be able to do handle day to day Incident and Change management for Portal
  • SSL Certificate Installation and Removal
114

Operations Engineer Resume Examples & Samples

  • Provide technical installation, implementation, and support of network-related equipment; coordinate strategic network projects
  • Conduct studies analyzing user’s requirements, perform cost analysis, and identify alternative designs and solutions to ensure the client’s network needs are met
  • Submit network connectivity specifications and offer recommendations based on study results
  • Assist with new client design and implementation projects, including equipment ordering and vendor negotiations, testing, troubleshooting, installation, and implementation of upgrades or configuration
  • Communicate network status, provide quality documentation, and generate reports requested
  • Adhere to Company’s standards and procedures
  • Attend daily/weekly meetings and interact regularly with management, clients, and incumbents to constantly improve network engineering services
  • Self-motivated and works well independently
  • Familiar with Network Analysis tools (Wireshark, sniffers, Netflow, etc.)
  • Effectively manage multiple projects simultaneously
  • College degree in Information Systems or related field, or equivalent work experience
  • 5-8 years’ experience in Information Technology
  • Experience in multi-platform distributed environment
  • Administrative experience on Windows and/or Unix platforms
  • 5 years of enterprise- class WebSphere engineering experience, including configuring, troubleshooting, performance tuning, and deploying applications
  • Wily experience a plus
  • Mule/tomcat/JBOSS experience is a plus
  • Experience working with the project management cycle
  • Demonstrated ability to develop customized solutions to meet business requirements
  • Advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions
  • Demonstrated ability to prioritize work load and meet project deadlines
  • Ability to adapt in a dynamic work environment and make independent decisions
  • Familiarity with health care or PBM industry very helpful
  • Willingness to work a flexible schedule to accommodate project deadline
115

IT Operations Engineer Resume Examples & Samples

  • Provide 24x7 support, work 8 hour shifts, in a monthly rotation basis
  • Monitor, troubleshoot and resolve customer support tickets, or escalate problems, in a timely manner, ensuring service level objectives are met or exceeded, and sound judgment is exercised at all times. Perform end-to-end system test procedures to verify system functional operation after changes and incidents
  • Support production applications, servers, and networks by responding to incidents, restoring service as quickly as possible, and investigating root causes for outages and maintaining incident logs. Also Provide timely and accurate status of all activities to appropriate team members and management as required
  • Coordinate with group members ensuring all documentation and procedures are kept current and accurate (Service Requests, logs, internal procedures, configuration documentation, etc.)
  • Automate system monitoring and maintenance tasks by creating scripts and applications or identifying and evaluating off the shelf tools
  • Actively participate in, and support ISO 9000 or like certification efforts
  • The candidate should have a BS degree in an IT related field or equivalent training and minimum of 6 months experience in managing systems in an enterprise, mission critical environment
  • Experience in supporting Windows, Linux, and Solaris systems
  • Experience working with system monitoring tools and ability to develop software tools or scripts to automate monitoring and data collection tasks using shell scripting, Perl, VB, SQL, etc
  • Experience with IP networking and configuring Cisco switches and routers and EMC SAN equipment is a plus
  • Ability to work in a 24x7 environment on a monthly rotation and flexibility to work off-hours to accommodate scheduled changes
  • Ability to lift and move servers, monitors, and other equipment up to 35lbs
116

Operations Engineer Resume Examples & Samples

  • Serve as the primary point of contact for the RSLP program office (AS&D and Air Force) during RSLP factory testing and launch site operations. These operations are performed by various launch vehicle contractors, supported by LSMA AS&D team
  • Execute assigned mission assurance operations support per performance work statement requirements
  • Create and maintain schedules of factory and field site operations
  • Provide weekly (and as required) technical inputs to the LSMA project managers that summarize the technical and schedule status of factory and field site operations for assigned missions
  • Support program design reviews and meetings as necessary to support the customer and LSMA Project Engineers in order to accomplish mission assurance functions, with particular attention on launch vehicle concepts of operations, test programs, and factory and site operations plans
  • Support factory and field site activities for assigned missions. Travel is estimated at 25% of the time over the course of each year, but extended travel to launch locations for periods of 1-2 months may be required at times
  • Interface with AS&D Project Engineers at Kirtland AFB, who manage the execution of all mission-unique Independent Verification and Validation (IV&V) mission assurance activities
  • Bachelors of Science degree, preferably in an engineering science. Relevant experience and/or certifications may be considered in lieu of a BS degree
  • 5 years or more aerospace experience required
  • Experience in the design or development of launch systems is desired
  • Aerospace/launch system factory and field site operations experience is desired
  • Experience with launch vehicle avionics subsystems and components is highly desired
  • Must have experience working with the DoD. Experience working with NASA or MDA is a plus
  • Ability to obtain a Secret Clearance required
117

LRO Spacecraft Operations Engineer Resume Examples & Samples

  • Monitor real-time activities and transmit daily loads to LRO
  • Write and maintain daily operations records – daily blogs, activity requests, engineering changes, etc
  • Perform daily mission planning activities
  • Perform daily trending and data analysis activities
  • Perform verification testing using the LRO Spacecraft Simulator for all off-nominal activities prior to use on the spacecraft
  • ITOS and STOL experience
  • Experience with data processing, flight dynamics and ground networks
  • Experience with Ilog rule development
118

Industrial Operations Engineer Resume Examples & Samples

  • To develop, update and maintain the engineered work standards within the distribution network. This can be accomplished by traditional stopwatch time studies or pre determined time standards
  • Develop and analyze complex and detailed data and reporting to synthesize information leading to problem resolution and continuous improvement. Supply critical feedback to concerned parties, and formulate plans for operator/process improvement
  • Develop and Maintain accurate plant layouts and equipment utilization in a dynamic environment
  • Troubleshoot any issues related to the operational performance of the facility
  • Work closely with the Director of Distribution and the distribution leadership team on assigned projects. These projects will be process improvement based
  • The ability to travel to distribution centers in the HBI network
  • The Industrial Engineer will possess a Master’s Degree in Industrial Engineering or similar related degree
  • Demonstrated work experience with data mining and data base development is required
  • Must be proficient with Excel, Access, Word, Power Point and AutoCad
  • Strong project management skills are required
  • Candidates should be familiar with Warehouse Management Systems
  • Experience with WM 2006 is preferred
  • Exposure to Six Sigma, Lean manufacturing efforts, transportation/logistics and/or fulfillment/distribution centers is preferred
119

Operations Engineer Resume Examples & Samples

  • 2+ years of experience as an Operations or Systems Engineer
  • Proven track record working with hardware troubleshooting
  • Solid background with DevOps tools such as Chef, Puppet, or Ansible
  • Knowledge of cloud providers (AWS, Google Compute)
  • Knowledge of network protocols, especially TCP/IP, HTTP, SMTP, DNS, SSL, Anycast, BGP, OSPF
  • BS or MS in Computer Science or related field
120

Operations Engineer Resume Examples & Samples

  • Requires willingness and availability to work a variety of fluctuating schedules - Monday through Friday day shifts, 12 hours on/12 hours off, rotating four days on/four days off
  • Must be willing to maintain certification by working a minimum of 2 pro-shifts within every 30 day period
  • Requires a minimum of two years of directly applicable work experience
  • Requires two years experience performing satellite mission support in a near real-time operations environment
  • Requires two years of experience monitoring the activities of satellites
  • Two years using analytical skills and demonstrating mature technical judgment
  • Requires experience working directly with customers
  • Must be able to distinguish the difference between colors on a computer monitor (specifically red, blue, white and green)
  • Source Throughput Analyst (STA) certification to include all three blocks
  • Demonstrated ability to perform successfully in an open environment where frequent and direct interaction and collaboration with customers and peers is ordinary
  • Highly motivated individual with strong work ethic
  • Requires a bachelor's degree in an engineering subject and 2 years of related experience, or 10 years of equivalent related experience without a degree
121

Technical Operations Engineer Resume Examples & Samples

  • Identify, troubleshoot and escalate/resolve uncommon hardware and software issues
  • Prioritize inbound escalations based on severity and customer impact
  • Ensure SLAs are on track
  • Produce KPI metrics for Team Queues
  • Work with senior team members to ensure team visibility to ongoing issues
  • Work with customers on research projects
  • Make recommendations on business processes, research approaches, technical tools, and overall team improvement opportunities
  • Clearly, concisely, and effectively communicate technical concepts, both verbally and in writing, to technical and non-technical audiences
  • Develop knowledge of PeopleNet systems, language, target market, and user base to guide decisions and work
  • Lead less experienced team members
  • Position may require occasional evening or weekend hours, but primary workload involves standard business hours during the work week (8-5)
  • Bachelor’s Degree or equivalent experience in a technology related field
  • 1-3 years of experience working in software and hardware troubleshooting or development capacity
  • Experience with scripting
  • Experience in SQL query creation
  • Experience with troubleshooting by leveraging server and device logging
  • Experience developing reports to analyze data trends and proposing meaningful conclusions
  • Demonstrated success with root cause analysis
  • Experience in multiple operating systems, such as Windows CE7, Win7, Linux, Android, iOS, AS/400
  • Experience trouble shooting mobile or wireless Communications
  • Experience with the SDLC
  • Experience using and troubleshooting SQL, XML, HTML, Scripting
122

Lifecycle Operations Engineer Resume Examples & Samples

  • Responsible for security patching of Microsoft Windows systems in the enterprise. Scope includes Operating System and targeted software applications for 40,000 MS Windows servers globally
  • Improving processes to reduce/eliminate downtime and increase the scope of work
  • Develops scalable, automated solutions that improves quality of the vulnerability/patching management program
  • Implement operational tools to implement, monitor, and alert patching results
  • Ability to quickly troubleshoot Windows operating system functionality to resolution after patching. Implement process and scripts improvements to remediate future issues
  • Expertise with vulnerability management remediation techniques
  • Ability to quickly identify and resolve patching errors. Develop and continuously improve the pre and post process scripts to eliminate future errors
  • Ability to adapt and improvise in time sensitive situations
  • Partner with Engineering teams on tools selection
  • Communicates effectively to customers prior, during, and after implementation windows
  • Experience as windows systems admin
  • A desire to automate and continuously improve repeatable and manual tasks
  • Strong automation and scripting skills in Ruby, Python, Perl, PowerShell or similar language
  • Experience with Agile application development practices
  • Understanding of Windows clustering solutions
  • Knowledge of change management, problem resolution and associated tools
  • Comfortable and effective working in new areas that require experimentation and rapid problem solving
  • Flexible, continuous learner and knowledge sharer
123

Technology Operations Engineer Resume Examples & Samples

  • 1st line resolution of incidents where applicable, ensuring efficient and timely resolution
  • Liaise with subject matter experts to build knowledge as well as update TOCC knowledge base to grow the global team
  • HNC/HND level education or higher in an IT related subject (or equivalent combination of technical certifications and experience)
124

Lead Openstack Operations Engineer Resume Examples & Samples

  • Exceptional communicator with both technical and nontechnical audiences
  • Strong interpersonal skills with ability to collaborate effectively in cross-functional teams
  • Managing client incidents and customer issues until resolution
  • Researching, selecting and implementing state-of-the-art virtualization, networking and storage solutions
  • Experience with Agile Methodologies & continuous integration approaches
  • Experience administering OpenStack (certifications a plus)
  • Experience administering CentOS/RHEL (certifications a plus)
  • Experience coding and debugging in Python
  • Experience with OpenStack HA configurations
  • Experience with Linux HA configurations
  • Experience configuring management/automation frameworks
  • Experience federating OpenStack with public cloud service providers, including AWS and Azure
  • Bachelor's degree in Computer Science or related technical field and 8 years' experience or MS degree and 6 years' experience
  • Experience managing complex and high risk projects
  • Experience building highly effective teams across organizations
  • Bachelor’s degree in a technical field of study and 10 years of experience, or a Master’s degree and 8 years of experience
  • Experience leading major projects with Laboratory-level impact
  • Sought after to lead Laboratory teams that influence operations and strategies
125

Operations Engineer Resume Examples & Samples

  • Serve as an operational engineer for Armstrong projects to develop and implement flight vehicle integration procedures across all required disciplines and organizations inside and outside of NASA
  • Develop procedures for assembly, installation and integration of scientific instruments into NASA’s Aircraft
  • Develop and/or modify existing procedures for the proper installation and integration of experiments supporting space science research
  • Develop and/or modify existing procedures for the proper installation and integration of experiments supporting environmental science research, conducting flight demonstrations for expanded markets, missions and airborne capabilities that are compatible with NASA’s wide-ranging Earth observation activities which are critical to developing responses to environmental change here and around the world
  • Conceive, set up and conduct tests or studies of complete systems, components, or concepts under research test conditions to investigate proposals for improving performance or other factors; or to obtain data for development, standardization, and quality control with some supervisory direction and review
  • Analyze indicated and calculated results in relation to requirements, specifications, or test objectives
  • Generate and validate test procedures to ensure that all system requirements are met
  • Report status to Senior Technical Lead and/or Functional Area Lead as required
  • Supporting the Ikhana project, the selected candidate must be able to apply engineering principles and systems engineering processes
  • Review project instructions to ascertain requirements, specifications, procedures, objectives, equipment, nature of technical problem, and possible solutions
  • Familiarity with the NASA AFRC Ikhana project is desired
  • Familiarity with FAA 14 CFR and respective parts is desired
  • Familiarity with configuration management is desired
  • Strong communications and ability to work in a team environment a must
  • Experience in aircraft modification and development is highly desired
  • Working level knowledge of CAD is required
  • Knowledge using ProEngineer CAD is highly desired
  • Hands-on or direct experience supporting MQ-9 aircraft operations is highly desired
126

Technical Operations Engineer Resume Examples & Samples

  • Acquiring and exploiting digital images using forensic tools to examine file structures, conduct text searches, study deleted files and unallocated space to extract files of interest
  • Identifying loose media files and digital media files of interest
  • Identifying Specific Limiting Criteria (SLC) material
  • Providing quality control of report documents
  • Providing and developing required forms and detailed reports for forensics analysis
  • Maintaining supporting documentation including case information and reports
  • Providing files of interest, detailed reports, technical information, and digital copies of materials upon customer request
  • Supporting the management, operation, and maintenance of the servers and database containing multi-media data and products
  • Candidates must possess knowledge of the IC and open source media exploitation of the Internet, including prominent web and social networking applications
  • Bachelor’s Degree with 8 to 12 years experience conducting primary and secondary research, retrieval, and integration of all-source data from various sources
  • Hands‐on experience creating forensic or media exploitation tools on a Windows or Linux platform
  • Proficiency in database/SQL applications
  • An understanding and utilization of various audio and video editing software as well as understand the popular media formats WMA, WMV, AVI, MPEG, WAV, MP3, and RM including conversion and various CODECs
  • Experience in computer forensic investigations using EnCase or similar commercial software on Windows file structures
  • Capacity to provide analog to digital format conversion to .wav, .mp3, and .wma formats
  • Capacity to utilize various programs to convert VHS, VHS‐C, Betamax, Beta SP, Beta ¾ and Hi‐8 into DVD, VCD and/or into WMV, MPG (PAL and NTSC) or AVI type files into this digital format in order to upload into the server
  • Excellent writing skills utilizing MS Office, Excel Spreadsheet and Access database programs as well as a basic knowledge of networking
  • Basic programming skills and Windows Server Sys Admin experience
  • An understanding and utilization of .Net framework and redundant server storage environments
127

Operations Engineer Resume Examples & Samples

  • Prepare and present briefings, update internal tracking metrics, and analyze trending statistics
  • Applies system engineering processes, methodologies, and tools to the design of system of systems, systems, and new product development
  • Develop and execute test methodologies for production systems and their associated products
  • Achieve and maintain certifications in accordance with the contractor’s and customer’s formal training programs
  • Formal training/previous work experiences in data processing techniques and assessment in relation to Geographical Information Systems (GIS)
128

Operations Engineer Resume Examples & Samples

  • Monitor multiple chat rooms; providing users with production knowledge and expertise and assisting in translating their needs into available products
  • Execute test methodologies for production systems and their associated products
  • Demonstrated capability and success working in a customer environment with a multi-contractor, geographically diverse team
129

Cybersecurity Operations Engineer Resume Examples & Samples

  • 10+ years of experience with system and TCP/IP network
  • 5+ years of experience with administrating UNIX and Linux and managing Security and Encryption technologies
  • 5+ years of experience with managing Intrusion Prevention Systems and Intrusion Detection Systems
  • Experience with security concepts, servers, systems, and network technologies
  • Experience with Security Incident and Event Management Systems, including Splunk, Sentinel, or ArcSight
  • Experience with Virtualization for VMware, Storage Area Network (SAN), and Web Content Filtering or UTM
  • Knowledge of securing operating systems
  • DoD 8570.01-M (IAWF) IAT level II Certification
  • Ability to deliver client-ready written work products
130

Endpoint Operations Engineer Resume Examples & Samples

  • 8-10 years Windows Desktop experience
  • Active Directory Group Policy experience
  • PowerShell scripting experience
  • CISSP is a plus
  • Understanding of requirements for working in a highly regulated environment
  • Understanding of endpoint risk and controls
131

Operations Engineer Resume Examples & Samples

  • Basic Qualifications
  • Experience with MS Project/MS Access
  • F-35 program and product knowledge
  • Demonstrated project management
  • Lean Principles knowledge
  • Ability to perform with minimal oversight on projects and deliver results
  • Familiarity with the F-35 Tool suites
  • Prior exposure to Fighter aircraft and Low Observable coatings experience a bonus
  • 5th generation aircraft experience a bonus
132

Operations Engineer Resume Examples & Samples

  • Lead the design, configuration, implementation and maintenance of monitoring infrastructure and tools
  • Set up alerts and alerting thresholds
  • Lead research, evaluation and implementation of monitors to applicable technical needs, as well as best practices and standards
  • Analyze the results of monitoring servers, services, storage, network, etc
  • Drive monitoring strategies, processes and resource planning with internal teams such as development teams and application support teams
  • Define, develop, and implement monitoring methodologies to gain improvements in efficiency and scalability
  • Assist with the tracking and tasks associated to any monitoring management work
  • Automate and optimize processes
  • May involve talking to internal customers, vendors, peer teams and management
  • Help create or edit job documentation and SLA’s for our run books; documents will be reviewed by both technical and semi-technical audiences
  • When not working on monitoring tasks, assist with general trouble ticket queue
  • Respond to Operations incidents on rotation
  • 5+ years in an Unix Operations Production Support role or similar role
  • 5+ years of experience in infrastructure and application monitoring
  • 3+ years HP SiteScope experience
  • Excellent customer service, communication (written and verbal), and interpersonal skills
  • Experience working in cross-functional, multi-location teams
  • Ability to be flexible and adapt to any given situation
  • Ability to work under pressure with a calm demeanor
  • Willingness to work occasional evenings and weekends in support operational needs
  • Working Knowledge of VMWare, Citrix
  • Perl, Bash and windows shell scripting
  • Hands on knowledge of Java, HTML, XML, MySQL, LAMP programming
  • Experience with Confluence
  • BMC Control-M scheduling
  • Technical background in capacity management
133

Operations Engineer Resume Examples & Samples

  • Day to day support, maintenance and analysis of MITRE's Windows based servers with a focus on, but not necessarily limited to Skype and SharePoint systems
  • Project leadership and engineering for new capabilities, lifecycle replacements, automation, patching, systems upgrades, etc
  • Monitoring, reporting and trend analysis for the Skype and SharePoint environments
  • First tier support and internal escalation point for support tickets
  • Support department and team innovation projects
  • Other tasks and responsibilities as assigned
  • Previous experience (1+ years) with the day to day operations of an enterprise environment that utilizes Windows SharePoint and Skype technologies
  • Practical experience managing Microsoft Skype and SharePoint servers including optimization, permissions management, system reporting and analysis, performance testing, etc
  • Experience with Windows server management principles and processes
  • Basic scripting knowledge (PowerShell preferred, but any language is a plus)
  • Strong analytical, communication and documentation skills and a proven ability to coordinate activities across multiple teams spanning the organization
  • Basic understanding of Virtual Server principles/technologies (VMWare and/or Hyper-V)
  • An outgoing and energetic personality with a desire to learn new technologies
  • Experience with the documentation, upkeep and execution of technical processes
  • Solid working knowledge of the Microsoft Office desktop suite including Word, Excel, PowerPoint, Outlook
  • Basic familiarity with Networking, virtualization and storage terminology and usage
  • Basic familiarity with project management principles and tools
  • Any experience with Red Hat Linux OS is a plus
134

Business Operations Engineer Resume Examples & Samples

  • To assess & build a common set of tools that are needed across a number of operational teams
  • Become an expert in our products, our internal operational tools and the needs of internal stakeholders by providing effective technical consultation
  • Solve challenging technical, operational and escalation issues through our tooling, delivering the highest level of stakeholder satisfaction
  • Help scale tooling solutions that are flexible and easily customizable when new products are shipped
  • Engage with the operations and product engineering teams to build, drive and improve our tools and processes
  • Provide product insights / data reporting from data captured work with cross-functional partners to take appropriate action
  • Deliver data-driven, impactful results
  • Build understanding about the wide variety of operational tools across the company at a deep engineering level
  • At least 1 year of experience in software development
  • Programming abilities in one or more of the following languages: Java, PHP, JavaScript
  • Experience working in an operational or support role
135

Operations Engineer Resume Examples & Samples

  • Take ownership in processes and systems to ensure continuous improvement and alignment with other areas and functions within the department
  • Collaborate and work closely with Supply Chain, Operations, and Maintenance to drive a sustainable lean culture
  • Provide process engineering support for capital and expense projects with the scope development, material and energy balances, PFDs, P&IDs, PILs, and equipment sizing/fit for purpose
  • Troubleshoot process and equipment operability issues, identify root causes and implement solutions
  • Support the process chemists and technical department with the identification & implementation of plant improvements (incl. sequence development, new product introductions, waste minimization, energy consumption, cycle-time, and asset effectiveness improvements)
  • Provide technical support and guidance to operators, maintenance, and chemist to support the production requirements
  • Provide support and troubleshooting guidance for operations during nights, weekends, and holidays
  • Participate in / lead AIM's (RCA) investigations, management of change, PSSRs, and participate in PHAs
  • Participate in PSM/RMP and BASF EHS auditing
136

Operations Engineer Resume Examples & Samples

  • Architect Commvault software solutions to address customer needs. Suggest these solutions to the customer proactively in order to continuously expand and improve customer deployment of Commvault
  • Develop requirements and design for Commvault software modifications and enhancements. Actively work with developers to implement and test these enhancements
  • Contribute to the development of Commvault software best practices, reporting, and monitoring tools
  • Strong understanding of hardware and software compatibility (i.e., rev. levels, firmware, versions and FCNs, etc.), installation, and configuration
  • Strong Working knowledge of Commvault applications
137

Operations Engineer Resume Examples & Samples

  • 2+ Years of experience using Microsoft Office Suite, VBA Programming, MS Access
  • Knowledge of SAP ERP System – Business Objects and SQL
  • 2+ Years of Manufacturing / Production Operations (Shop Floor) experience
  • Knowledge of Lean Manufacturing and Root Cause Analysis Tools/Techniques
  • Demonstrated ability to Work independently, Perform Data Analysis, and Provide Data Driven Recommendations
  • Demonstrated ability to Monitor / Escalate Issues
  • Knowledge of Manufacturing Scheduling Tools/Techniques
  • Knowledge of Quality Assurance Principles
  • 4+ Years of Experience Using Microsoft Office Suite, VBA Programming, MS Access
  • 2+ Years of Operations / Industrial Engineering Experience
  • 2+ Years Experience in Root Cause Analysis
  • Lean Six Sigma Green Belt Certified
  • 2+ Years Experience with SAP – Business Objects and SQL
  • Familiarity with LM Aero Manufacturing Systems (SFM/EWI, QADS)
  • Bachelor’s Degree from an Accredited College in a Related Discipline
138

Operations Engineer Resume Examples & Samples

  • Aircraft Maintenance / Flight Line Operations or Aircraft Manufacturing experience
  • Experience working in Aircraft Manufacturing Assembly, Mate thru Delivery process experience; Aircraft maintenance and/or Flight Line Quality experience
  • Comfortable presenting controversial material in a group setting
  • Thorough understanding of LM Quality Management System (AS9100) compliance requirements
  • Strong communication skills and experience working directly with various government agencies: DCMA Quality, GFR, or GGR
  • Experience in GOV audit activities such as: AOI/AMMT, GFR Survey, IG Inspections, BSI and ESH
  • Green Belt/Black Belt Certified, process compliance metrics, Root Cause Analysis and Corrective Action Plan execution, validation, closure, and CAP sustainment
  • Evaluating processes/procedures
  • Working in manufacturing related disciplines: Supply Chain, Quality, Support Equipment, Tool Crib, HazMat, Aerospace Ground Equipment, and Back Shops (Egress, Engine, NDI, Battery, Life Support, Tire and Wheel, Fuel and Laboratories)
  • Experience with surveillance programs, audit experience, and corrective action validation
  • Ability to communicate between various departments and ability to provide executive level data delivery on a recurring and dynamic pace
  • Experience with SIA/Kazan events and developing process compliance performance metrics
  • Experience with Root Cause Analysis and Corrective Action Plan development, execution, validation and closure; problem solving skills
  • Exposure to DMAIC Process / Quality Improvement Tools
139

NOC Operations Engineer Resume Examples & Samples

  • Minimum of 3 years voice engineering work experience or similar position/role required
  • Minimum 3 years of related Voice Network operations experience required
  • Minimum 3 years first-hand knowledge of SIP, H.323, TCP/IP protocols preferred
  • Minimum 3 years first-hand knowledge of ACME SBC (configurations, HMR's etc.) preferred
  • Minimum 3 years first-hand knowledge of Sonus (GSX, PSX, SGX etc.) preferred
  • Minimum 3 years PBX and Circuit based telephone network experience preferred
  • Minimum 3 years T1/DS0/DS3 provisioning/test and turn-up and years of circuit switch/PSTN network experience preferred
  • CCNA certification required / CCNP preferred
140

Operations Engineer Resume Examples & Samples

  • Provide direct support to frontline teams focusing on VMware environment administration
  • Monitor, manage, and optimize the virtual environments without imposing on SLAs for all distributed teams
  • Troubleshoot application, server, and storage level problems for all managed systems
  • Monitor and troubleshoot storage infrastructure, focusing on NetApp clustering technology with an understanding of NFS, CIFS, and DFS
  • Proactively identify opportunities in infrastructure workflows to improve productivity
  • Design, develop, and maintain scripts and other automation tools
  • Setup, configure, and manage monitoring software focusing on Zabbix with an understanding of PowerShell, WMI, and SNMP
  • Review log files and other server monitoring data to diagnose incidents and performance degradation
  • Maintain documentation of systems configurations and processes within Confluence, SharePoint, and other Wiki reference pages
  • BS in Computer Science preferred or 3+ years in systems and/or storage administration
  • Windows and/or Linux administration (MCSE or RHCE an asset)
  • 3+ years relevant production environment experience with virtualization (VMware, automation management, upgrades, and templates)
  • 3+ years relevant experience with monitoring tools - management and custom plugins (Zabbix, Splunk)
  • Scripting (Windows PowerShell, Bash, Ruby, Python, Perl, C#)
  • Problem, incident and change management (ITIL certification an asset)
  • Excellent verbal and written communication skills
  • The ability to work effectively with remote team members across multiple time zones
  • The ability to work in a dynamic and collaborative team environment
  • Dependable and committed to projects and tasks
  • Excellent decision making capabilities
  • The ability to learn quickly and apply new concepts, principles and solutions
  • Self-starter with strong aptitude towards rigorous testing and validation of work
141

IT Operations Engineer Resume Examples & Samples

  • Work in a 8h shift· Be in a 24x7 on-call (role sequentially assumed by all the team members )
  • Operation of the Staging, Production and DRP platforms following ITIL principles
  • Proactively monitor key Configuration Items to determine availability and optimal performance
  • Maintain an open communication with other technical teams such as R&D and Engineering
  • Open and maintain lines of communication with other departments during incidents
  • Maintain a program of continual service improvement
  • Review and test key performance metrics and service levels and report accordingly
  • Track numerous concurrent IT Operations projects
  • Ensure monitoring & operational standards are defined and implemented consistently
  • Perform applications deployment and infrastructure changes in Production and non-production environments
  • Participate in the development and implementation of system-based environment/configurations to support the evolving business needs
  • Maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems
  • Senior IT professional with over 5 years working experience
  • Proficient in the techniques that go into producing designs of complex IT systems, including requirements discovery and analysis, formulation of solution context, identification of solution alternatives and their assessment, technology selection and design configuration
  • Possess an extensive technical breadth through experience in the IT industry. This breadth should be in areas of application development and deployment, and in the areas of creation and maintenance of the infrastructure to support the complex application environment
  • ITIL v3 foundations
  • Skills / Competencies (Including languages) : (MUST HAVE)
  • OS: Windows 2003 - 2008 - 2012 server, GNU Linux (SUSE linux Enterprise Server 11)
  • Database management system: Oracle, Microsoft SQL Server, MongoDB
  • In-Memory database: Redis
  • Messaging: RabbitMQ
  • Knowledge in AWS
  • Knowledge in network (TCP/IP)
  • Protocols: HTTP/HTTPS, FTP/SFTP
  • Knowledge on SQL syntax
142

Signal Operations Engineer Resume Examples & Samples

  • Investigation of inquiries generated by the public at large or internal processes
  • Resolution of malfunctions or application of system changes in electronic traffic control equipment, local intersections or central hosts, and associated communications systems
  • Lead or assist in traffic signal system design efforts
  • Lead or assist in communication system design efforts
  • Operation and maintenance of signal timing plans
  • Working knowledge of the Manual of Uniform Traffic Devices (MUTCD)
  • Experience with electronic traffic control devices, NEMA and CalTrans spec hardware
  • Working knowledge of basic electrical wiring and principles, both AC and DC
  • Traffic control systems experience, an example, the ability to configure, program, install and maintain electronic traffic control systems
  • Ability to recognize and isolate problems by specific nature, an example, differentiate a vehicle detection failure that is causing a short timing issue versus local timing plan settings
  • Working knowledge of the principles of Traffic Responsive and Adaptive signal operation
  • Experience with data/telecommunications used in the Traffic Engineering industry, such as copper, fiber and wireless networks, serial and Ethernet
  • Working knowledge of traffic signs and markings
  • Demonstrated proficient skills in personal computer operation, specifically, office oriented applications, drafting applications and custom applications related to the management of traffic control systems
  • Familiar with a variety of field construction concepts, practices and procedures
  • Ability to rely on extensive experience and judgment to plan and accomplish goals
  • Proven experience delivering multiple projects with various funding sources (local, state, and federal) on time and within budget
  • Commitment to high standard of safety and willingness to comply with all safety laws and all safety policies, as well as reporting on safety violations and potential safety violations to appropriate supervisory or management personnel
143

Operations Engineer Resume Examples & Samples

  • Research and define appropriate metrics for tracking performance and carefully tune the virtualization platform
  • Troubleshoot complex datacenter and network performance and availability issues in real-time
  • Brainstorm, implement, and document better ways to streamline our processes in response to service incidents
  • Manage the rollout and activation of platform modifications and enhancements
  • Write scripts to monitor and automate centralized and distributed processes
  • Coordinate diagnosis and resolution of issues with other engineering and operations teams
  • 6 years of relevant experience and a Bachelor’s degree in computer science/engineering or its equivalent or
  • 4 years of relevant experience and a Master’s degree in computer science/engineering or
  • 4+ years experience in Perl or Python on Linux/UNIX
  • 2+ years app development including SQL/database maintenance
  • LXC/LXD based container frameworks
  • Container support systems such as Docker, Mesos, Kubernetes
144

System Operations Engineer Resume Examples & Samples

  • Work with Engineering, Service Performance, Customer Care, etc. to ensure identify and resolve issues
  • Maintain and promote operational best practices, within the team and to non-sysops teams
  • Serve as an escalation point for the NOCC in identification, troubleshooting, and resolution of issues
  • 5 years of relevant experience and a Bachelor’s degree in computer science/engineering or its equivalent or
  • 3 years of relevant experience and a Master’s degree in computer science/engineering or
  • 3+ years of experience in at least one of the following: perl, python, SQL, shell
  • 3+ years of experience working in a Linux/Unix environment
  • 1+ year of experience in IaaS adoption or private cloud
  • 1+ year of experience working with modern Internet protocols
  • Experience in working on massively distributed networks
  • Prior operations experience in public-facing infrastructures
  • Strong understanding of Operating System concepts (such paging, devices, drivers, file systems, etc.)
  • Experience in IaaS adoption in a non-virtualized legacy environment
  • Data center utilization monitoring and COGs modeling
  • Designing, implementing and deploying continuous build/deployment frameworks
145

Professional Databases & File Servers Operations Engineer With German Resume Examples & Samples

  • Installing and configuring software, systems and environments
  • Incident management related to software base (Level 2/3)
  • Incident management related to Infrastructure (Level 2/3)
  • Problem management for software base and infrastructure
  • Provides technological services within the scope of his/her responsibility
  • Define and implement monitoring rules, standard and ad-hoc
  • Apply Atos standards for IT systems engineering (monitoring, backup, etc.)
  • Infrastructure management within his/her scope of responsibility
  • Software base initial installation and upgrades in servers (application servers, database servers, operating systems, webservers, directory servers, commercial packages, etc.)
  • Executes migration plans according to the definitions provided by the architecture team
  • Interface with the customer in problem solving and consulting
  • IT Support policies definitions
  • Creates reports for the projects
  • Applies estimation technics and metrics, within his/her scope of responsibility
146

IT Operations Engineer Resume Examples & Samples

  • Windows Server 2012, vCenter, RedHat v.6 or newer, Cisco UCS, and Storage
  • Powershell scripting and automation in a virtual server environment as well as prior coding experience using API languages such as JSON, REST, etc
  • Azure and AWS
  • Prior infrastructure experience
147

Operations Engineer Resume Examples & Samples

  • Experience utilizing all aspects of the Microsoft Office Suite (Word, Excel, and PowerPoint) in order to create and maintain MS Excel spreadsheets, performance metrics, data analysis and recurring presentations
  • Experience in the development and implementation of efficient and effective processes
  • Experience providing solutions to a variety of technical problems of moderate scope and complexity
  • Experience in Manufacturing operations and production processes
  • Experience with iCAR and CAR Corrective Action Plans (CAP)
  • Manufacturing Engineering Experience – Shop Floor applications
  • Quality Engineering Experience
  • Comfortable presenting material in group settings
  • Green Belt, Six Sigma or Lean training
  • Cause Mapping and, or PDCA / A3 Problem Solving Training
148

NOC Operations Engineer Resume Examples & Samples

  • Monitor the production infrastructure for stability and performance in order to maintain 24x7x365 operations
  • Ability to quickly learn and apply new technologies within a dynamic and extremely fast-paced environment
  • Ability to effectively communicate via phone and in writing
  • Participate in the transfer of information from one shift to the next
  • Working knowledge of Linux OS internals (file systems, storage, process lifecycle, etc)
  • Working knowledge of basic Linux command line system health diagnostic tools
  • Working knowledge of LAMP architecture and services
  • Working knowledge of a TCP/IP network environment
  • Working knowledge of HTTP, DNS, NFS, RAID, and DHCP is preferred
  • Certifications such as CCNA and RHCSA or equivalent are preferred
149

Technical Operations Engineer Resume Examples & Samples

  • Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation
  • Establish performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance
  • Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage
  • Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency
  • Responsible for the installation of the racks and the provision of power/cooling within it's constraints
  • Review the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc
  • Management of the Facility assets and the provision of infrastructure & inventory asset management
  • Attend and participate in regular Construction & Operational Meetings as required
  • Familiar with Work Order compliance to ensure all contractual SLA’s are achieved
  • Interface with Infra Ops management for day to day operational requirements
  • Assist in the the resolution of any infrastructure engineering or services issue
  • 4+ years of relevant work experience in maintaining a DC or Critical space facility
  • Strong Facilities Management skills
  • Familiar with the concepts and interaction of Service Management systems (Problem & Change)
  • Experience with the development of MOPs & SWMS for planned works
  • Physical Security protocol awareness
  • Computer literate, confident with Office Suite
  • Degree or Technical (Military/ Trade School) Degree and relevant experience
  • 6+ years of Data Center Engineering/Operations Experience
  • 4+ years of Data Center Management Experience
150

ATS Operations Engineer Resume Examples & Samples

  • An excellent understanding of the electrical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units & PDU units
  • Has a strong aptitude to solve problems at their root, stepping back to understand the broader context
  • Ability to maintain SLAs through the implementation of proactive detection, event correlation and reporting
  • Shows good judgment and instincts in decision-making
  • Ability to prioritize in complex, fast-paced environment
  • Proactively and continually improve your level of knowledge about Amazon business and relevant technologies
  • Able to lift at least 50 lbs
  • Able to work around computer equipment without disturbing service availability
  • Warehousing, stocking/inventory & capacity planning capabilities
  • Able to lead work groups on large-scale projects
  • Ability to mange multiple vendors at once
  • Ability to develop & provide training to Facility Managers and staff in supporting ATS activities
  • Min. 2 years experience in HVAC or Electrical working in a commercial building environment
  • Proficient working with: Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint & Team collaborative software Confluence
151

Operations Engineer Resume Examples & Samples

  • Full application support in the Information Technology department. This entails maintaining and troubleshooting multiple applications running on both Windows and Red hat Operating Systems, on both physical and virtual servers
  • Facilitate the migration of both hosted, and on premise applications from development to production. Once in production support, you will have responsibility for multiple applications, including troubleshooting, monitoring, installing patches, scripting, level II support and report generation
  • Strong use of technical knowledge
  • Ability to work with others to solve technical issues in a timely fashion
  • Basic knowledge of specialized technologies such as; Active Directory, Citrix, file/print, Application Architecture, System/Network Security, Web Servers, Database, UNIX/Windows file permissioning and Application Load Balancing
  • 3+ years previous system administration experience on multiple operating systems (Windows, Red Hat, VMware)
  • 3+ years experience administrating Java applications with JBoss, Tomcat, JMS, Active Directory, Apache, Citrix, PHP, HTML, .NET, IIS, SCCM, Casper, MDT
  • Must possess excellent analytical skills and be proactive
  • Strong programming/debugging skills (Shell, Perl, SQL, VBA, Powershell, RegEx)
152

Devlopment Operations Engineer Resume Examples & Samples

  • Maintain and develop DevOps tools to automate manual work
  • Develop and maintain methodologies to assist in deploying Infoblox’s cloud-based architecture
  • Building resilient and self-scaling systems so that you can sleep through the night even in case of instance failure
  • Participating in 24x7 on-call production support rotation
  • MS or PhD in CS, CE or EE
  • Experience with Amazon Web Services (EC2, VPC, ELB, S3, CloudFormation, etc)
  • Experience with configuration management (Chef, Puppet, Ansible, and/or Salt)
  • Experience with Linux Containers and/or Docker
  • Has experience with Jenkins and Git
153

Operations Engineer Principle Resume Examples & Samples

  • Understanding of aerospace counterfeit legislation and pending DoD regulations for prevention methods
  • Active and current membership in Industry Associations focused on Counterfeit Prevention; I.e.; Aerospace Industries Association (AIA), International Aerospace Quality Group (IAQG), Center for Advanced Life Cycle Engineering (CALCE), Council of Defense and Space Industry Associations (CODSIA), Acquisition Reform Working Group (ARWG), etc
  • Background in Electrical or Components Engineering
  • Understanding of the test and inspection methodologies used in part authentication
154

Operations Engineer Stf Resume Examples & Samples

  • Demonstrated Presentation Skills
  • Proven Project Management Skills
  • SAP System Capabilities
  • Proficient with Microsoft Office Applications – Outlook, Word, Power Point, Excel and Project
  • Bachelor’s degree in business, supply chain or business area required
155

Operations Engineer Resume Examples & Samples

  • Responsible for properly managing all production infrastructure and application alerts
  • Troubleshoot issues and alerts, escalate when necessary
  • Develop and follow Standard Operation Procedure (SOP) doc
  • Track issues and drive to resolution
  • Hand-off report to next shift
  • Work with a globally distributed Operations team
  • Collects and organizes technical data related to assigned projects. Presents data and findings for review at the next level of engineering management
  • Reads and analyzes technical references and sources to obtain knowledge of assigned Engineering Operations topics. Identifies common operational and technical problems with standard solutions. Escalatesmore complex issues to senior Operations Engineers
  • Leads operational readiness testing. Resolves basic issues uncovered during testing and escalates issues to engage appropriate resources
  • Identifies potential instrumentation, automation, and standardization required for successful implementation of projects or continued stabilization of deployed products
  • Works towards industry standard certifications and education
  • Works with peer operational teams on project implementation
  • Must be able to work nights and weekends, variable schedule(s) as necessary
156

Operations Engineer Resume Examples & Samples

  • To act as Operations Engineer for the CHP scheme with responsibility for technical performance, including management of engineering works on site (planned and unplanned)
  • Co-ordinating recruitment, support, leadership and training activities of the site operations and maintenance staff to the direction of the site operations manager
  • To provide assistance with the sites’ O&M systems, processes and documentation
  • Application of safe systems of work, including taking on the duties of Authorised Person
  • Provide operational guidance, including testing, monitoring, to site Operational Staff
  • Monitoring and Optimisation of the plant to achieve the best possible commercial and technical performance, including identification of opportunities to improve performance
  • Monitoring and controlling plant operating standards to ensure the plant is operated and maintained in compliance with appropriate Health & Safety and Environmental standards and statutory requirements and site documentation
  • Plant and control system fault diagnosis
  • Planning, organising and supervising maintenance and operational activities at the sites, including use of contractors
  • Maintaining excellent customer relations
  • Liaison and negotiation with external customers, contractors and other authorities
  • Liaison with internal stakehoders
  • Help achieve the site KPI’s
  • The responsibilities outlined are not intended to be exhaustive and other duties maybe required from time to time
  • Qualified to at least HNC or equivalent level in an engineering discipline with post qualification experience
  • Performing the duties of an Authorised Person as required
  • Sound knowledge of Health, Safety and Environmental legal requirements, and experience of relevant H,S & E Management Systems
  • Power station / CHP operations and maintenance of power plant / codes of practice, technical procedures etc
  • Right to work in the UK
157

Data Operations Engineer Resume Examples & Samples

  • Perform system administration for multiple OSIsoft PI ecosystems (Data Archive, Asset framework, Analytics, Coresight, Connectors, and Interfaces). These duties include PI implementation, security, design, support and maintenance
  • Deploy and monitor centralized and remote PI interfaces and connectors
  • Interface with Control Center personnel, field technicians and other support personnel in supporting and enhancing systems
  • Review risks and consequences of system changes, builds, and installations, to ensure that all service level agreements are satisfied
  • Perform, document and assist in planning work activities relating to roll outs, upgrade deployments (to a dev, test, and production environments), backup, and disaster recovery testing
  • Utilize best practices and OSI vendor relationship to improve products and services
  • Troubleshoot control system network issues both on and off site to determine root
  • Promote AF and tag changes across PI instances
  • Work with server and network infrastructure teams to establish connectivity across multiple PI systems and interfaces
  • 5+ years of experience with supporting, maintaining, designing, implementing, troubleshooting, and commissioning OSIsoft PI components, including Data Archive, Asset Framework, Coresight, PI Web API, Notifications and Analysis
  • Experience installing and maintaining multiple interfaces and connectors
  • Knowledge of Windows and Active Directory Domain Services
  • Experience in scripting using Powershell and good understanding of Excel macros
  • Confident understanding of security concepts, such as authentication and authorization
158

Launch Base Mission Operations Engineer Resume Examples & Samples

  • Bachelor’s of Science Degree in Engineering plus 5 years of work experience related to satellite and/or booster processing
  • 5 years launch and satellite integration and launch service acquisition experience highly desired
  • Working knowledge of launch vehicles including the Atlas and Delta launch vehicle programs, as well as familiarity with emerging launch systems (i.e. Falcon 9)
  • A knowledge of launch base capabilities and processes. Familiarity with Range operations, organization, and processes
  • Experience working with launch site preparations flow and day-of-launch procedures
  • Must communicate effectively with management as well as employees at all levels
159

Operations Engineer Resume Examples & Samples

  • Work on a development and operations team in creating new features and services for our metrics and logging products
  • Automate everything that we can, use open source or available tech that solves our problems
  • Ensure service quality and performance. Well documented and stable in production
  • Participate in an On-call support rotation for the team
  • Expert-level AWS experience: building, deploying, and managing production applications
  • Databases and data warehouse, e.g. MySQL, Cassandra, Hadoop, HDFS
  • Background in Software Engineering is advantageous
160

IT Operations Engineer Resume Examples & Samples

  • 3-5 years of experience in Information Technology, preferably in an operations environment
  • Experience working in a 24x7 operations facilities
  • Must demonstrate strong analytical and excellent communication skills, strong interpersonal skills, and the ability to work well within a team
  • Professional certifications preferred (CCNA [CCENT & CCT], MCP, VCP, RHCSA, LPIC-1, Network+, Security+)
161

Sccm Operations Engineer Resume Examples & Samples

  • Perform monthly and ad hoc security patching and insure vulnerabilities are visible and have active ownership to test, remediate, and resolve
  • Define and maintain infrastructure product and component standards to deliver a flexible, scalable, secure, reliable, resilient, and cost effective SCCM service
  • Document, manage, and maintain the SCCM Infrastructure service
  • Define SLA’s, KPI’s, and forecasting (demand management) measures for delivering patching and vulnerability management
  • Develop robust reporting for patching that correlates directly to vulnerability compliance
  • Collaborate with Cloud Engineering & Enterprise Architecture in the definition, implementation and evolution of frameworks, reference architectures, and overall strategies
  • Support Engineering and Architecture in rationalizing technology, applications, and services to create roadmaps
  • Assess opportunities and develop automation libraries to promote reuse and standardization
  • Provide Level 2 Support for Active Directory & Citrix services with the shared operational teams
  • Influence and incorporate security requirements into all operational engineering deliverables so that security is a foundational tenant of our services
  • Leverage a lifecycle based delivery model that is underpinned by a feedback mechanism and drives continuous improvement throughout the service
  • Establishes strong partnerships with key vendors to leverage the investments Guardian makes and optimize the overall spend
  • Provide second and third level support to operational teams including to ensure Problem Management is a mechanism that feeds continuous improvement
  • Support a culture of strong accountability by reinforcing the need for leveraging consistent inputs and outputs between plan, build, and run functions
  • Establish and maintain excellent partnerships with key internal providers of server, storage, network, platform services (middleware & database), systems management, incident, problem, and change, and other key IT services
  • Work with enterprise testing and quality assurance to leverage and incorporate their shared services into the cloud engineering delivery model
  • Supports the attraction, development, and retention of talent through mentoring and leading by example
  • 10+ years of progressive professional experience. Preferably having depth of IT experience that includes operations, engineering, and architecture services in large scale enterprises
  • Excellent Operational and Engineering experience across distributed technologies with proven delivery of desktop and server solutions
  • Highly attuned customer service experience applied to service design and implementation
  • Strong product and solution knowledge with a proven ability to drive technology and culture change
  • Excellent knowledge of ITIL and service based delivery models with 7x24x365 operations
  • Demonstrated ability to deliver key enterprise projects
  • 5+ years of experience providing infrastructure operational engineering services for MS SCCM solutions in a large enterprise server environment
  • Excellent record for designing, documenting, implementing, and troubleshooting complex large-scale service environments with cross data center footprints
  • In-depth hands-on knowledge Microsoft’s SCCM platform, including Current Branch, and Active Directory
  • Hardware / software experience with VMware, Citrix, VCE (vBlock), EMC, NetApp, Cisco, Microsoft, and other leading industry vendors
  • Excellent knowledge of systems management and monitoring platforms (ServiceNow, HPOM, Splunk, NetCool, AppDynamics, Aternity)
  • Strong programming & scripting experience in X86 based Environments
  • Experience with public and hybrid cloud providers (AWS, Azure, Softlayer, vCloud Air) and associated reference architectures
  • Demonstrated knowledge of Network & Security technologies
  • Proven knowledge of scripting languages
  • Advanced troubleshooting and problem resolution skills
  • Excellent written and oral communication skills that enable the individual to create alignment around objectives and drive personal accountability across the delivery teams
  • Demonstrated ability to be an assertive, charismatic, energetic and results-driven individual that work effectively across all organizations within the company
  • Strong interpersonal skills with a natural and proven ability to collaborate deeply with others. Must have the ability to form strong connections with peers, senior leadership, and subordinates
  • Vendor management experience including creation of statements of work, contract negotiations, price negotiations
  • Strong commitment to operational excellence and a well-grounded understanding of continuous process improvement. Six Sigma experience is a plus
  • Regulatory, Compliance, and Controls experience such as MAR, SOX, HIPPA, and PCI
  • Exceptional project management and delivery skills
  • Deep understanding of what it is to be an internal service provider, one who listens attentively, builds bridges, and drives continuous improvements
  • Self-directing with the ability to work under pressure, balancing multiple tasks and priorities while maintaining composure and resiliency to remain focused
  • Proven ability to mentor individuals and support the development of talent
162

CDN Operations Engineer Resume Examples & Samples

  • 5+ years of direct involvement with network configurations in a high demand/high capacity production environment
  • Proficiency in content delivery network diagnostics
  • Experience with global anycast networking
163

Operations Engineer Resume Examples & Samples

  • Bachelors degree in Applied Science – Information Technology, CS, Physics, Mechanical/Electrical Engineering, etc
  • 6+ years experience in a technical position
  • Deep understanding of System Administration in Linux and/or Windows Operating Systems
  • Firm grasp of networking fundamentals and thorough understanding of fundamental internet protocols such as TCP/IP, DNS, HTTP
  • Experience with a relational database system (Sql Server, MySql, Postgresql)
  • Experience in at-scale, distributed IT Operations for 24x7 production environments
  • Experience managing Events, Incidents, Service Requests and Problems against contractually bound SLA’s
  • Excellent written and oral English communication skills to successfully engage with customers and colleagues
  • Understanding the concepts of virtualization and cloud computing
  • Well-honed troubleshooting skills at various levels of complexity
  • Hands on AWS experience with production workloads
  • Experience with service-oriented architecture and web services
  • Experience with some aspect(s) of computer security: network security, application security, security protocols, cryptography, etc
  • Experience with Configuration Management Software (we love Chef and Ansible, what about you?)
  • Scripting and / or programming experience with at least one scripting language (PowerShell, Ruby, Python, Bash)
  • Experience with IAM, Active Directory and ADFS
  • Experience in a DevOps team, supporting CI/CD workloads
164

Operations Engineer Resume Examples & Samples

  • Coordinate and develop procedures for the proper and safe installation of pyrotechnic devices and or Flight termination systems
  • Develop procedures for proper assembly, installation and integration of scientific instruments in support of the Science Mission Directorate and of Earth science research requiring high-altitude, long-distance airborne capability
  • Create project schedules to track progress on projects and to ensure that deadlines are met;Conceive, set up and conduct tests or studies of complete systems, components, or concepts under research test conditions to investigate proposals for improving performance or other factors; or to obtain data for development, standardization, and quality control with some supervisory direction and review
  • Mentors engineers in specific technical areas and/or the system engineering process and project management principles
  • Follow the safe practices and rules contained in the JACOBS Corporate Safety and Health Plan and other such rules and practices communicated on the job
  • Report status to Senior Technical Lead and/or Task Focal Point as required
  • High School Diploma; Specific work experience: 20+ years technical experience specifically related field, or
  • Associates degree in Engineering or Physical Science (required); General work experience 20+ years, or
  • Bachelor’s Degree in non-engineering discipline; Specific work experience: 20+ years, at least 10 performing para-engineering duties, or
  • Bachelor’s Degree in engineering discipline (required); Specific Work experience: 15+ Years, or
  • Master’s Degree in engineering discipline (required); Specific Work experience: 13+ Years, or
  • Advanced Degree (Master’s or PhD) in Engineering or Physical Science (required); Specific Work experience: 10+ Years
  • Supporting the UAS-NAS project, the selected candidate must be able to apply engineering principles and systems engineering processes
  • Previous NASA engineering work is highly desired
  • Familiarity with the NASA AFRC UAS-NAS project is desired
  • Previous flight test and control room experience desired
  • Previous military or other experience performing flight mission planning using FalconView or similar planning tool highly desired
165

Subcon Operations Engineer Resume Examples & Samples

  • Site Owner and Central Coordinator for Safelaunch supporting NPI/NTI
  • On-site Support for Innovation, EPE, BL on Timely Introduction of New Advanced Packages by Subcontractors
  • Early Engagement on Engineering Development and Project Phase of New Product Introduction / Site transfer / Material Change
  • On-site Full Engagement as Technical Resource on CQI/CQC 8D Review, Closure and Validation
  • Lead the Yield Improvement, Capacity Improvement Concept and Process Efficiency Projects
  • Generation of Change Action Board (CAB), and execute the Tie-Out with all Stakeholders until Closure
  • Responsible for achieving P&L while executing to the supply plan
  • Manage subcontractor relationships at the factory senior management level
  • Ensure subcon conforms to NXP manufacturing specs. Own subcon quality performance and measure performance through quality metrics
  • Own and drive value low risk value engineering projects (eg; lead frame changes, substrate changes, etc)
  • Drive Yield & Process Control Quality improvement, and cycle time improvement where required
  • Capacity management- Resolve capacity disconnects where possible at the factory level
  • Coordinate with procurement on RFQ technical requirements and justifications for claims
  • New Package / Subcontractor Survey, Selection and Benchmarking
  • Drive setting up new subcon sites, integrating data feeds, system flows and resolution of issues/errors as they occur
  • Bachelor Degree of Engineering
  • Minimum 10 years experience in semicon field
166

Brinefield Operations Engineer Resume Examples & Samples

  • Monitor technical performance of the Area
  • Resolve technical issues to reach safety, production, and quality targets
  • Ensure all PSM obligations are fulfilled
  • Foster strong cooperation between TR, Engineering, Maintenance, and Operations personnel
  • Provide backup/support to Superintendent and Area Supervisor when needed
  • Provide coaching for Operators and Shift Supervisors
  • B.S. or higher degree in Chemical Engineering
  • 3 to 10 years of experience in manufacturing facility (Chemical Industry desirable)
  • Direct experience working in plant operations that run 24/7, 365
  • Working understanding of OSHA, EPA regulations, and Oil & Gas regulations
  • Proven leadership competence with people management experience
  • Good time management, organizational skills, problem solving, project management and decision making skills
  • Excellent communications skills, both written and oral
  • Good familiarity of Site and Corporate policies and procedures
  • Provide informal training/guidance of unit operators, Shift Supervisor, and Area Supervisors
167

Operations Engineer Resume Examples & Samples

  • 1) Escalate problems
  • 2) Oversee the daily jobs stream
  • 3) Insure all client files are transferred at proper time
  • 4) The ability to stay in control during stressful times
  • 5) Able to function with minimal supervision
  • 6) Able to prioritize tasks
  • 7) Be able to work under extreme pressure
  • 8) Be accountable for problems
  • 9) Be able to multitask and manipulate job runs
  • 10) Able to trigger Incident recovery calls (TRT)when needed
  • 11) Work across bondraries (work with on-shore and off-shore staff)
168

Data Operations Engineer Resume Examples & Samples

  • Work with application teams and business leaders to formulate & execute project plans and strategy for Oracle database solutions
  • Provide technical leadership and support for all planned and unplanned events
  • Integrate with a larger DBA team that supports other custom Oracle database applications
  • Work effectively across various support teams and with senior management
  • Ensure our offshore vendors provide appropriate level of DBA support service
  • Research DB technology, determine business requirements, propose changes, and develop migration and implementation plans
  • Provide evaluation, architecture, and integration skills to implement and support 3rd Party products within the Oracle framework
  • Architect HA/DR solutions to ensure application availability
  • Contribute to overall capacity planning and configuration management of the supporting infrastructure
  • Work with the Security Team to promptly address any security issues
  • Identify and lead automation of repetitive processes to minimize errors and maximize service delivery
  • Apply Fast-works methodology to all aspects of the service delivery
  • Support GE business teams globally and need to work in suitable India hours to cover US business hours till US noon
  • Minimum 3 years’ core Oracle DBA experience in Oracle 11G/12c database administration including RAC implementations, upgrades, and performance tuning
  • Minimum 3 years’ experience with Linux and or Solaris operating systems
  • Minimum 3 years’ experience of authoring and maintaining UNIX shell scripts
  • Minimum 3 years’ experience with problem analysis/resolution for O/S and Oracle databases
  • Minimum 3 years’ experience supporting Oracle high availability and disaster recovery solutions
  • Minimum 3 years’ experience in Oracle RAC, Data Guard, Grid control, rman backup & recovery and DB performance tuning
  • Minimum 3 years’ experience working on medium to large scale database projects
  • Minimum 2 years’ experience working with OEM
  • Experience in Oracle 12C
  • Experience with EMC SRDF and BCV technologies
  • Experience with NetApp storage and associated technologies
  • Knowledge of Data Warehousing concepts
  • Data Modeling and design experience
  • Strong track record of understanding and learning about current and emerging technologies demonstrated through training, job experience and/or industry activities
  • Proven ability to recognize and execute process improvements
  • Minimum 3+ years of project management experience
  • Strong skills in new product evaluation, architecture, implementation, and integration with Oracle databases and Oracle Applications
  • Excellent verbal and written communication, cross-team training, and documentation skills
  • Willingness to support 24/7/365 applications including on call rotations
  • Bachelor's degree in Computer Science related field, or equivalent relevant experience
  • Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources
169

Data Operations Engineer Resume Examples & Samples

  • Enter, update, and verify data into various systems for use by all personnel
  • Run and distributes reports
  • Continuously measures data platform and service SLA’s against operational commitments, effectively balancing different, competing objectives
  • Supports contingent workers, access, and time tracking
  • Become skilled at various approaches to monitor data platform and service progress via effective information dashboards for operational metrics, defect, quality, change control, and compliance
  • Support driving the operational strategy for technology, quality strategy and organizational and resource strategy
  • Proactively learn new tools Identify opportunities for improvement and promotes their adoption
  • Understand the intricacies of interactions and dynamics in Agile teams
  • Identify & resolve misalignments of technology, processes, and direction against business goals. Take calculated risks
  • Review and verify data entered into database to ensure accuracy
  • Assist and train employees and new team members on software programs
  • Provide assistance to technical staff to resolve computer and software problems
  • Minimum of 2 years’ work experience
  • Prior data operations experience
  • ETL development experience
  • Experience working with off shore teams
  • Contribution to open source community
  • Experience of working with large data volumes
  • Positive attitude when dealing with customers and co-workers
  • Exceptional troubleshooting, customer service, and analytical skills
  • Sets an example in terms of quality, consistency and level of work, as well as work ethic and approach
  • Experience with Rally or JIRA is a big plus
  • Masters in Computer Science preferred
  • Ability to takes ownership of small and medium sized tasks and deliver results while mentoring and helping team members
170

Cybersecurity Operations Engineer Resume Examples & Samples

  • 10+ years of experience with system and TCP/IP networks
  • 5+ years of experience with administrating UNIX and Linux and managing security and encryption technologies
  • 5+ years of experience with managing intrusion prevention systems and intrusion detection systems
  • Experience with security concepts, servers, systems, and network technologies and security incident and event management systems, including Splunk, Sentinel, or ArcSight
  • Experience with virtualization for VMware, storage area network (SAN), and Web content filtering or UTM
  • DoD 8570.01 Certification
  • M (IAWF) IAT level II Certification
171

System Operations Engineer Resume Examples & Samples

  • Sufficient linux knowledge/experience
  • Strong background troubleshooting complex issues
  • Solid understanding of modern Internet protocols
  • Strong communication skills to foster rapport with all colleagues
  • Adept at working in both a team environment and independently on some issues
  • Degree in Computer Science or equivalent experience
  • Proficient in at least one of: perl, python, SQL, shell
  • Prior operations experience (2 or more years) in
  • Is US Citizenship required:No
172

Operations Engineer Resume Examples & Samples

  • Configure, install, and maintain infrastructures (desktop, server, network, VOIP, storage) and applications at all Apogee locations
  • Estimate, plan and execute infrastructure and application platform related project tasks
  • Analyze, plan, and document changes to improve performance and accommodate growth
  • Proactively monitor and resolve quality and technical issues in an effort to provide outstanding customer service to the business
  • Maintain, enforce and support enterprise-wide architectures and applications that align with business and IT strategies
  • Configure, install and maintain standard desktop images, physical and virtual servers and storage arrays
  • Partner with other IT teams to create and execute other infrastructures related to IT strategic initiatives
  • Measure duration of actual tasks to estimate on scope, time and budget
  • Successfully execute project related tasks on time as assigned
  • Develop small to medium sized infrastructure and applications related project plans
  • Execute small to medium sized project tasks to plan with minimal supervision
  • Transfer knowledge and mentor other members of the team
  • Supervise escalation events to ensure responsiveness to problem solving
173

Operations Engineer Stf Resume Examples & Samples

  • Proficient with Microsoft Office Applications – Outlook, Word, PowerPoint, Excel, Project and Access
  • Demonstrated Cross-Functional Integrator and Collaborative Skills
  • Demonstrated ability to produce and delivery informative presentations
  • Ability to produce metrics to drive performance and process improvements
  • Bachelor’s degree in Computer Information Systems, Business, Supply Chain or business area required
  • Expert Level experience with SAP Business Intelligence (BI)
  • Ability to develop metrics within the BI environment
  • Experience building SAP driven dashboard to track key performance indicators
  • Strong understanding of SAP table relationship
  • Expert level MS access experience
  • Ability to communicate requirements at both a technical and functional level
  • Master’s Degree in Computer Information Systems, Supply Chain Management or Business
174

System Operations Engineer Resume Examples & Samples

  • 2+ years experience in at least one of the following: perl, python, SQL, shell
  • 2+ years experience working with modern Internet protocols
  • 2+ years working in a Linux / Unix environment
  • Strong communication skills, ability to work closely with other members of the team
175

Data Operations Engineer Resume Examples & Samples

  • Provides support, analysis; guide 3rd party consultants throughout the systems development life-cycle to ensure quality, IT SDLC, and compliance requirements are met
  • Clearly articulate and effectively influence both business and technical teams, as it pertains to driving standardization of integrations across platforms
  • Work closely with various integration efforts and identify opportunities for data quality/governance controls to improve data integrity and operational excellence
  • Develops detailed analysis, design, construction and testing specifications ensuring technical compatibility and integration
  • Leads effective working relationships with finance, business teams, peers and vendors to seamlessly integrate assigned program deliverables into overall strategic team objectives
  • Translates high-level business requirements into detailed functional and technical specifications
  • Leads all development and testing activities prior to user acceptance testing ensuring quality and requirements are met
  • Bachelor of Science Degree in Information Systems, Finance, or related discipline, OR at least 5 years of relevant IT work experience
  • Minimum 3 years of IT programming experience involving Financial Systems
  • Minimum 3 years working with system analysis, design; supporting enterprise platforms
  • Minimum 2 years working with EPM technology, FDM/FDMEE, ODI, or Informatica expertise preferred
  • Minimum 3 years owning a critical financial system
  • Experience in partnering with off-shore teams
  • Strong sense of ownership, urgency and drive
  • Experience with scripting (Visual Basic, Jython, Java, Python, Shell)
  • Implementation and operational experience with financial systems data integrations
  • Strong knowledge of financial systems, financial cycles and processes
  • Excellent influencing, interpersonal and communications skills (both written and verbal) with all levels of an organization
  • Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and/or industry activities
  • Able to connect with a broad network beyond current location and/or business to solve issues
176

Technical Operations Engineer Resume Examples & Samples

  • Build and maintain a secure, stable and high-performing infrastructure of systems and networks spanning multiple locations and service providers
  • Develop tools and scripts to automate system deployment and management to ensure consistency and agility
  • Deliver solutions to meet the rapidly evolving needs of RSA’s software engineering community
  • Research, adopt and integrate new technologies and methodologies in real-time
  • System/Network Administration
  • Familiarity with Agile methodologies and the Software Development Life Cycle (SDLC)
  • Enterprise-level IaaS/SaaS delivery
  • Continuous Integration with Jenkins
  • Configuration Management tools such as Perforce and Git
  • Containerization services - Docker
177

Operations Engineer Intern Resume Examples & Samples

  • Assisting and supporting Operations Engineers in day to day tasks
  • Optimizing existing production
  • Data gathering and statistical analysis
  • Simulation and modeling of gathering infrastructure, processing facilities and wells
  • Providing field staff with technical support
  • Design, Installation, and Optimization of various systems
  • Reviewing standing/suspended well potential
  • Performing economic evaluations on diverse project proposals
  • Making recommendations on wellsite and gathering system compression
  • Reviewing wells for under-performance and implementing recommendations for stimulations, re-perforation, etc
  • Presenting results of project work to team and management
  • Pursuing a Bachelor’s Degree in Petroleum, Mechanical or Chemical Engineering
  • Minimum cumulative GPA of 3.0 on a 4.0 scale
  • Available in May 2017 for a 16-month internship
  • Must be returning to study at a post-secondary institution following the work term
  • Must be legally authorized to work in Canada on a regular full-time basis without restrictions
  • A valid driver’s license is required for going to the field
  • Ability and willingness to adjust to changing priorities
  • Strong commitment to safety
  • Possess good communication and organizational skills
  • Previous experience in the oil and gas industry through summer employment or coop work term
178

Native Operations Engineer Resume Examples & Samples

  • Solid grasp of core computer science principles: data structures, algorithms, database
  • Solid grasp of core software engineering principles: OO, “good code”, “good process”
  • More than competent Objective-C programming skill
  • Understanding of design and implementation challenges/opportunities of mobile devices
  • Familiarity with iOS design principles, patterns, and best practices
  • Experience shipping mobile product
  • Ability and willingness to learn - to accept constructive criticism, and to actively seek knowledge
  • Experience with Jenkins, BASH, Ruby and Python a plus
  • Willingness to mentor others in areas in which you are an expert
  • Serious smarts
179

Technical Operations Engineer Resume Examples & Samples

  • Assist other Support Engineers in troubleshooting and resolving issues around vended and internally developed applications
  • Respond to issues in a timely and efficient manner with the assistance of other team members and other Mastercard resources with the goal of minimizing the impact to our customers
  • Assist in the continual improvement of documentation, processes, governance, customer onboarding, etc. around application environments
  • Monitor and mature monitoring efforts for application suite to allow greater efficiencies and effectiveness in responding to and resolving system issues
  • Assist in continual process improvement around application environments on a regularly scheduled basis with the goal of bringing the applications to even greater stability and effectiveness
180

System Operations Engineer Resume Examples & Samples

  • Create reusable processes and automation to streamline deployment of developed applications
  • Implement networks which will satisfy functional requirements
  • Document and demonstrate solutions
  • Maintain highly available operations with implementation of tools such as Nagios/Zabbix/Puppet/Chef
181

Operations Engineer Resume Examples & Samples

  • Detailed working knowledge of Microsoft Operating Systems (Windows 2003, 2008, 2012)
  • Detailed knowledge of Active Directory, DNS and Microsoft Networking
  • Working knowledge of one or more of the following: Microsoft SQL, IIS, Netbackup, McAfee
  • Working knowledge of Microsoft Clusters
  • Be organized and be able to work under pressure
  • Be motivated and possess a ‘can do’ attitude
  • Possess 3-5 Years’ experience in server maintenance and troubleshooting role
  • Overall 6 plus years in an IT environment
182

Operations Engineer Resume Examples & Samples

  • Resolving third level support cases; 90% of which will be resolved without escalation
  • Escalating to the relevant Engineering team as required, promptly following procedures and ensuring management is updated accordingly
  • Ensuring the Client and ticket is up to date at all times on incident progress
  • Maintain, troubleshoot and co-ordinate replacement of faulty hardware
  • Involved in the execution of Client Change Requests in a timely manner as planned by Client Service Partner, Engineering and Hosting Compute Manager
  • Escalation of critical issues/outages to Hosting Compute Management as per procedures
  • Provide detailed feedback to other groups on all incident resolutions, ensuring full details are entered into ticket case notes
  • Daily review and action of open cases; updating Operations Management on current cases and their status as appropriate
  • Update Operations team on any projects being worked on
  • Creation of weekly reports published to the line manager
  • To provide comprehensive handovers to global peers at the end of shift
  • Attend Daily Operations and Change Review Meetings as required
  • Log cases to 3rd party vendors requesting assistance on unresolved issues
  • Compliance – working with the Client base to organise and schedule compliance items such as hardware and software updates including firmware revisions and OS and Application patching
  • Detailed working knowledge of RedHat Linux, Solaris operating systems
  • Detailed working knowledge of hardware troubleshooting, SPARC and HP platforms
  • Detailed working knowledge of network traffic capture and analysis
  • Detailed Knowledge of Apache configuration/certificate installation
  • Working knowledge of Oracle/MySql databases
  • Working knowledge of one or more of the following, Scripting (Shell/Perl), Tomcat, RMAN, Veritas (clustering and file systems), Netbackup (troubleshooting infrastructure and backup job failures)
  • Previous experience in a server support and troubleshooting role
  • A degree in IT, Redhat/Solaris professional qualifications or equivalent proven experience in a technical support role
183

IT Operations Engineer Resume Examples & Samples

  • Maintain vigilance to early warnings raised through the monitoring wall and alarm console
  • Ensure service affecting incidents are escalated to the Senior Operations Engineer, Team Leader or IT Operations Manager
  • Act upon alerts raised immediately and effectively
  • Follow agreed process and policies when handling alerts
  • Ensure production systems are functioning correctly via the completion of the Operations daily checklist
  • Ensure managers outlined in the VIP lists are made aware of business affecting incidents
  • Follow all relevant IRPs and SCPs when responding to major incidents
  • Log requests for change and incidents in the Remedy system
  • Perform the technical review and first level of sign-off for all change requests raised in Remedy by members of the IT Operations team
  • Measure the impact of system, policy or procedural change and provide prompt and accurate feedback
  • Experience working in a Service Management function
  • Good working knowledge of Remedy
  • Experience in change control and governance
  • Able to make and act on decisions when under pressure
  • Excellent analytical/troubleshooting skills with good attention to detail.Please view our current vacancies
184

Operations Engineer Resume Examples & Samples

  • Unix (Linux) Systems Administration
  • Strong troubleshooting skills in complex environments
  • Familiarity with web based technologies (e.g. apache/nginx/tomcat)
  • Familiarity with Source Control methodologies (e.g. SVN/Git)
  • Familiarity with programming and scripting
  • Familiarity with database (SQL) principles
  • Familiarity with common open source tools
  • Builds strong and lasting relationships based on mutual trust
  • Actively seeks out and encourages alternative viewpoints and ideas
  • Applies critical thinking to select the best way forward
  • Demonstrates a positive attitude in gaining insight from team experiences and is receptive to feedback
  • Is passionate about the success of others and actively provides support for their development
  • Listens and explores alternative perspectives before carefully shaping work that will deliver impactful results
  • Persuades rather than pushes when influencing colleagues
  • Acts with a thoughtful sense of urgency
  • Demonstrates a helpful, can-do attitude
  • Thinks and acts in the best interests of our customers and partners
185

Operations Engineer Resume Examples & Samples

  • Ensure the operational availability of Engineering services
  • Troubleshoot complex issues through to root cause
  • Work closely with other teams
  • Upgrades and service improvement
  • Deployment of new applications and services
  • Maintain technical documentation and reference material
  • Maintain and enhance monitoring
  • Support internal users and third parties
  • Update/Develop scripts & tools to improve service delivery and automation
  • Operate secure environments for third party engagements
  • Occasional out of hours scheduled maintenance will be required
  • Familiarity with web based technologies
  • EDA Environment Experience
  • Perl, Python or Java programming experience
  • Atlassian Tools (Jira/Confluence/Bamboo) experience
  • Software/Tool Licensing experience (e.g. FlexLM)
  • Messaging systems experience (e.g. AMQP)
  • Cluster / HPC / Batch-Scheduler experience (e.g. IBM LSF)
  • Databases (any of MySQL, MongoDB, Vertica)
  • Windows platform experience
  • Configuration Management (e.g. Puppet, Chef, Ansible)
  • Monitoring technologies (Nagios/Zabbix/Zenoss/Ganglia)
  • AGILE sprint working methods
  • DevOps methodologies
  • ITIL Foundation V3
  • Ability to communicate clearly with customers, both internal and external
  • Ability to prioritize own work
  • Ability to be lead by customer requirement
  • Strong problem solving attitude
  • “Can-Do” attitude
186

Data Operations Engineer Resume Examples & Samples

  • Effectively engage with global teams and experts to execute and administer the Kronos payroll process
  • Serve as technical expert responsible for the scheduling, execution and managing the exceptions in the payroll process
  • Be responsible for coding, testing, documentation and implementation for the technical enhancements in payroll process
  • Review and repair legacy code
  • Manage code quality standards definition and enforcement and continuous integration policies/practices
  • Be responsible for producing technical documentation in support of software solutions developed
  • Diagnose/Solve various problems in production/test/development environment in a fast-paced environment
  • 1) Bachelor's Degree in Information Systems, Information Technology (IT), Computer Science or Engineering
  • 2) Minimum 3 - 4 years of experience with SQL (stored procedures, functions, triggers etc) programming in MS SQL database
  • 3) Minimum 2 - 3 years of experience with owning processes and executing process operations
  • 4) Minimum 1 - 2 years of experience with Autosys Administration
  • 5) Minimum 1 - 2 years of experience with Windows scripting, batch processing administration and development
  • 6) Strong interpersonal and written communication skills
  • 7) Exposure working with Global clients, coordinate with different groups in case of dependency failures
  • 8) Experience working in an agile software development environment
187

Operations Engineer Resume Examples & Samples

  • Performing technical studies and engineering analyses as well as developing novel engineering solutions and analyses to support real-time operations of the Grid Control Center
  • Providing advice on technical problems related to planning and operations of the SCE transmission and sub transmission systems, including remedial action schemes, operating nomograms, and system operating limits
  • Evaluating, developing and implementation of operating procedures that have operational impact to the Company; maintaining the Power System Load Flow databases utilized by the outage request coordinators and operating engineers
  • Developing load rolling procedures for the sub transmission system in coordination with Distribution Engineering
  • Representing the Company and providing engineering support at WECC meetings involving external entities. Participating in large specialized technical projects and interfacing with other utilities and CAISO on outage coordination studies, operating procedures, study results and system operating limits; reviewing and evaluating generator interconnection studies to ensure feasibility and operability of system additions for continued reliable operation of the bulk electric system
  • Developing voltage and/or VAR schedules to be followed by generating plants connected to SCE’s transmission and sub transmission grid
  • Maintaining a safety conscious work environment by following Edison safety protocols and safe work practices
  • Performing other responsibilities and duties as assigned
  • Bachelor’s Degree or higher in Electrical Engineering or Power Systems Engineering
  • Six or more years of applicable Power Systems engineering/analytical experience
  • Four or more years’ experience performing power system analyses using Power System tools such as (PSLF or PSS/E)
  • NERC Certified System Operator
  • Knowledge of the Southern California transmission system, from the bulk electric system to the sub transmission system
  • Professional Engineer License
  • Knowledge of SCE/SCIAO/ WECC/NERC criteria
  • Familiarity with SCE's System Operating Bulletins and GCC Operating Procedures
  • Demonstrated ability to communicate effectively
  • Demonstrated experience completing multiple projects/assignments either in a team or in an individual setting
  • Demonstrated experience performing engineering or analytical tasks associated with a large project
  • Demonstrated ability to accurately analyze information and make sound decisions that have moderate to major business impact
  • Demonstrated experience using Microsoft Word, Excel and PowerPoint
  • Familiarity with Visio
  • Demonstrated ability to follow Edison safety protocols and safe work practices
  • Must demonstrate the ability to integrate work across relevant areas, develop the business and services to enhance customer satisfaction and productivity, manage risks appropriately, develop and execute business plans, manage information, and provide exceptional service to internal and external customers
  • Must demonstrate effective resource and project planning, decision making, results delivery, team building, and the ability to stay current with relevant technology and innovation
  • Must demonstrate strong ethics, influence and negotiation, leadership, interpersonal skills, communication, and the ability to effectively manage stress and engage in continuous learning
  • Policy Statement for Protected Veterans and Individuals with Disabilities
  • Mobility Policy - Link to Mobility Policy
188

Operations Engineer Lead Resume Examples & Samples

  • Performs and implements daily operational activities
  • Responsible for working support mailbox and phone calls to meet endusers needs, and this includes participation in on-call rotation support
  • Monitors and takes action to resolve errors and failure alerts
  • Proactively checks metrics and trending data
  • Troubleshoots production issues, and drive issues to resolution. Hosts triage bridges and does incident communication
  • Support and coordinate production changes when necessary
  • Gathers and updates necessary information and communicates to appropriate parties
  • Identifies and determines likely reasons for problematic causes. Prepares accurate documentation and communication to effectively facilitate elimination of problems / roadblocks as they occur and create efficient fixes
  • Works closely with other teams internal and external to accomplish tasks and resolve issues
  • Attends operational meetings and represents the team's interests in project meetings
189

Operations Engineer Resume Examples & Samples

  • Provides assessments of operating wind plants
  • Creates production profiles used for financial analysis and budget setting
  • Performs turbine diagnostic reviews and collaborates on root cause analysis
  • Oversees and develops techniques or process to mitigate production variances or predictions
  • Performs month-end performance reporting and collection of input data from other business units
  • Oversees all aspects of wind operations deliverables and process including Operational assessments, budget support, GenE, power curve fitting, and wind energy index
  • Experience: 3+ years
190

Connectivity Operations Engineer Resume Examples & Samples

  • To complete all Infrastructure elements of Projects which require Internet Web Access component, DNS/DHCP/NTP or Load Balancing
  • Creation and maintenance of support documentation. All documents must be clear & concise and usable by both technical and non-technical platform teams as these will be referred to during incident management & service recovery
  • Technical delivery and implementations driven by risk activities (RCA)
  • React quickly and as necessary to live systems errors and service problems to minimise downtime and restore service. Key focus will be required upon identification of root cause and implementation of permanent fix
  • Planning and implementation of small change, patching and maintenance activities in line with change management processes and governance
  • Develop in self, knowledge and understanding of systems processes, infrastructure/service development process and specialist areas of technology - be responsible for own learning and development
  • Develop in-depth knowledge and skill sets on networking routing, switching and security through the day to day operations
  • Take responsibility for completing tasks, focusing on requirements and planning to meet client needs,
  • To act as maintainer and team point of contact for the Core Services estate from an asset and licence inventory perspective, ensuring that all items are documented in an appropriate repository (e.g. Asset Centre) and linked to assets/services outside of the team where appropriate
  • To act as a point of contact within the team for escalations, owning and managing escalations to meet customer expectations
  • Contribute to any wider Bank initiatives regarding asset or licences, such as the Asset CIGLS piece or audit related activity
  • Take responsibility for additional accountabilities on behalf of the team as delegated by line manager; including
  • Change Management; adherence to all Barclays Change Management process & policies
  • Incident Management; adherence to all Barclays Incident Management process & polices
  • Patch/Release Management; scheduling, raising change records, attending CABs & completing implementation
  • Capacity Management; regular review & reporting of capacity management to Service Owner & Network Technologies Controls Framework
  • Configuration Management; monthly review & reporting to ensure baseline compliance maintained and fed into Network Technologies Controls Framework
191

Lead Operations Engineer Resume Examples & Samples

  • Automate technical activities with a focus on Service Management processes and technologies
  • Manage Service Management platform on a day-to-day basis, including platform upgrades, testing and remediation of performance issues as needed
  • 24x7 on call support for Business Critical Incidents as needed
  • Deep technical knowledge (5+ years) of ServiceNow
  • Strong experience with web based development languages; specifically, JavaScript, Ajax, HTML/CSS, Java, AngularJS, etc
  • A solid understanding of REST/SOAP/WSDL/XML (Web Services, etc.) and working in a SaaS environment
  • Expertise with databases and integration engines such as MySQL, PostgreSQL, Sonic, Oracle ESB, etc
  • Cloud engineering, automation and orchestration experience
  • Partner with service management and other technical teams in driving uptime, service availability and incident resolution goals
  • Manage/Resolve Incident and Problem tickets assigned to your team and work towards a reduction in incidents through build process enhancements, coding best practices, etc
  • Perform continuous integration testing, code and configuration remediation and other minor enhancements
  • Automate manual tasks, and then automate some more
  • Bachelor’s degree in Information Systems, Information Technology, Computer Science, or Engineering, OR in lieu of degree: HS Diploma/GED and 6+ years of IT experience or equivalent military experience/training
  • Deep technical skill (5+ years) in at least 3 of the technical areas listed above
  • Minimum 3 years of development and/or platform management experience in ServiceNow
  • ServiceNow Certified System Administrator or other relevant certifications
  • Excellent interpersonal and communication skills including the ability to communicate, orally and in writing, technical information to audiences at all levels
  • Creative, innovative, and flexible, with the ability to remain enthusiastic, while multi-tasking in a fast paced environment
  • Comfortable with ambiguity, able to make decisions independently
  • Demonstrated customer focus, evaluating decisions through the eyes of the customer and partnering with customers to help shape their future initiatives
  • Strong understanding of ITIL and Service Management
  • Agile Scrum experience a plus
  • Minimum 2 years of proven experience with project management methodologies
192

Lifecycle Operations Engineer Incident Resume Examples & Samples

  • Lead and manage the incident and associated notification and SLM processes
  • Continuously drive improvements and reductions in incident tickets – shift left
  • Partner with both core infrastructure teams and the business to measure SLA’s, OLA’s and UC’s vs. actuals across the incident process
  • Identify opportunities to automate systemic resolutions by analyzing Incident data
  • Partner with other work streams to support outcomes that improve Incident, Change, Service Request and Problem management processes
  • Partner with the IT Risk and Compliance teams to deliver outcomes that will better protect the Company and ensure regulatory compliance
  • Bachelor’s degree in Information Systems, Information Technology, Computer Science, or Engineering, OR in lieu of degree: HS Diploma/GED and 10+ years of IT experience or equivalent military experience/training
  • Minimum 5 years of IT experience with specific focus on Infrastructure technology
  • Minimum 3 years of experience in project management, quality or similar disciplines
  • Experience in IT Service Delivery process development and configuration management
  • Background knowledge and experience with infrastructure and application delivery, including cloud computing, databases, web and application servers,
  • Demonstrated ability to implements plans with a defined rhythm, metrics and process to ensure strong focus and consistent execution. Able to create, adapt, and execute plans to unstructured and/or complex problems
  • Ability to define and communicate complex issues clearly. Comfortable with ambiguity and able to take action despite incomplete information. Able to tactfully raise issues and voice concerns
  • Recognizes own strengths and development needs and actively works to make improvements
  • Demonstrated customer focus – evaluates decisions through the eyes of the customer; builds strong customer relationships; creates processes with customer viewpoint; partners with customers to help shape their future initiatives
193

IT Online Operations Engineer Resume Examples & Samples

  • Have an active and enthusiastic interest in web technology
  • Enjoy finding solutions to difficult problems
  • Demonstrate strong customer focus with exceptional communication skills
  • Have experience/knowledge of working with web based technologies
  • Have experience/knowledge of working with scripting languages
  • Have experience/knowledge of writing SQL scripts and database administration
  • Demonstrate knowledge of Cloud Services (Azure, AWS, Google)
  • Have experience/knowledge of deploying and maintaining websites
  • Have experience/knowledge of Windows Server administration
194

Operations Engineer Lead Resume Examples & Samples

  • Works in team of 24/7 Operations Center Engineers accountable for multiple online businesses
  • Performs problem/incident analysis; records, tracks, documents and communicates
  • Ensures requested production changes are tested, and risk analysis performed prior to execution
  • Gains in-depth knowledge on various applications and become the single point of escalation contact for the team
  • Executes daily reports and tasks using Standard Operation Procedures (SOP's)
  • Manages and owns communication with Business users in order to resolve day to day issues, and drive the chronic problems to be programmatically fixed
  • Sets up and participates in regularly scheduled meeting or ad hoc meetings with Business users or Development
  • Continually reviews and updates SOPs and trains the team, as needed
  • Fields incoming requests from internal departments, external customers and vendors via telephone and e-mail
  • Bachelor's Degree and at least 4 years of experience of Internet technology, systems engineering, systems administration, and network administration
  • Experience documenting systems requirements
  • Experience identifying operational issues and recommending and implementing strategies to resolve problems
  • Experience executing time-sensitive tasks in a dynamic environment
  • Experience writing and analyzing SQL statements
  • Experience supporting online environments using internet-facing servers, networks, and/or applications
  • Experience working with Unix and/or Linux Systems
  • Experience working in a cross functional, team-oriented, collaborative environment
  • Experience creating, editing and analyzing reports based on incidents and producing quantifiable impact
  • Experience conducting research and aggregate data to assist in troubleshooting
  • Experience with Ecommerce Suite
195

Services Operations Engineer Resume Examples & Samples

  • Do the right thing
  • Take responsibility
  • Be transparent
  • Continuously improve
  • Take pride!
  • Working in a Production environment and/or with public-facing Internet sites
  • Applying problem solving skills to technical issues
  • Working within a business where reliability is critical
  • Exposure to Windows 2008/12, IIS and SQL Server administration
  • Experience in working in fast paced environment and ability to communicate effectively
  • Some development and scripting experience (C#, .NET 4, Powershell, etc)
  • 3rd party liaison/vendor management
  • Amazon Web Services or other cloud providers/technologies
  • Experience using Graphite/Grafana
  • Experience working with GIT
  • Linux OS such as CentOS / Redhat
  • Application / server performance monitoring and tuning
  • Production configuration management and control processes
  • Experience with networking and telephony configuration
  • Familiarity with ITIL and PCI standards
  • Working within a DevOps environment
  • Applications – google apps, atlassian products (Jira, Hipchat & Wiki)
196

Operations Engineer Resume Examples & Samples

  • Analyze and interpret data from several sources
  • Completes monthly reports which are distributed to operations, marketing, and leadership
  • Analyzes data from multiple sources including several Nabors internal reporting sources
  • As required, works with leadership to analyze and create presentations to be presented to executives and/or clients
  • Ability to work with multiple-stakeholders to develop new performance tracking tools
  • Works with leadership and operations and also analyzes competitor offerings to propose new tools to be developed to monitor and improve operations
  • Works with IT to deliver related projects and assist in the testing and deployment once they are completed
  • Focus on career-growth in the company
  • Participates in Operations Engineer development program, a career development program for new engineers which focusses on tooling the engineer with competencies required from different functions at Nabors
  • Spends time in field acquiring hands on operations knowledge and developing competencies in field related positions
  • Adheres to Company policies and work requirements
  • Values safety and adheres to the standards of Nabors
  • Able to analyze and understand trends in large amount of data
  • Able to use Excel, write basic macros codes to efficiently analyze data
  • Able to create executive level presentations
  • Understanding of oil and gas industry
  • 2+ years of experience in similar role
  • Experience in oil and gas industry preferred
  • A University / College diploma in engineering – Petroleum, Mechanical etc
197

Technical Operations Engineer Resume Examples & Samples

  • Demonstrate an expert level technical aptitude
  • Act as a technical resource to supplement discussions with customers and vendors when needed
  • Act as the SME in troubleshooting highly complex hardware and software issues
  • Leverage device trace / logs, scripting, code debugging, expert data analysis, and other tools to quantify scope and identify root cause of complex issues
  • Work with less experienced team members to assist them in meeting their tasks/timelines
  • 3-5 years of experience working in software and hardware troubleshooting or development capacity
  • Experience with SQL query creation
  • Experience working in a Linux environment
198

Operations Engineer Resume Examples & Samples

  • Develop safety procedures to be employed by workers operating equipment or working in close proximity to on-going chemical reactions
  • Troubleshoot problems with chemical manufacturing processes
  • Evaluate chemical equipment and processes to identify ways to optimize performance or to ensure compliance with safety and environmental regulations
  • Conduct research to develop new and improved chemical manufacturing processes
  • Determine most effective arrangement of operations such as mixing and heat transfer
  • Prepare estimate of production costs and production progress reports for management
  • Direct activities of workers who operate or who are engaged in production of petrochemical products
  • Understand and assist with DCS programming
  • Minimum of 7 years experience as a Chemical Plant Engineer or Operations Supervisor
  • Strong safety/environmental commitment
  • Team player, good communication, interpersonal skills, and leadership abilities
  • Able to organize, prioritize and handle multiple tasks simultaneously
  • Excellent trouble shooting and problem solving skills
  • Strong technical knowledge of process engineering project, plant start up,
  • Be able to work independently and take ownership for assigned work
  • Basic cost and economics knowledge
  • Process control or DCS programming experience a plus
  • Knowledge of regulatory practices and polices (PSM, DOT, EPA, TNRCC)
  • Strong commitment to quality
  • Computer proficient, experience with SAP preferred
  • Experience in Labor/Management activities in union environment is a plus
  • Experience supervising/working with wage roll employees is preferred. Willingness to work in this capacity is essential
  • Working in a plant environment will be required. Successful candidates must have a good work ethic and a commitment to quality
199

Operations Engineer Hydraulic Modeling Resume Examples & Samples

  • Direct and perform hydraulic modeling studies and system design based on analysis of known system values and forecast growth projections. Work in a capability team in direct support of developing commercial growth opportunities and maintaining system models utilized for analysis
  • Coordinate hydraulic modeling support of projects among regions and/or departments (Operations, Construction, and Gas Supply)
  • Provide technical and/or engineering assistance to management, employees, governmental/regulatory personnel, contractors, customers, and others on matters including but not limited to
  • Bachelor’s degree in engineering with 3 – 5 years previous experience in natural gas gathering design, operations, and /or planning
  • Previous experience in hydraulic modeling of a natural gas gathering system, or related experience
  • Experience using DNV-GL Group’s Synergi gas or other hydraulic modeling software, PI, and Spotfire
  • Application of math, algebraic formulas, calculus, and statistics
  • Experience identifying, researching, evaluating, and prioritizing operational problems, and / or situations and coordinating appropriate action/response
  • Experience and training related to
200

Operations Engineer Resume Examples & Samples

  • Direct and perform engineering activities relative to design of company pipeline and facilities including but not limited to
  • Experience analyzing piping plans to ensure compliance with established standards and governmental regulations
  • Experience in use and function of office equipment including computers and applicable software
201

Operations Engineer Resume Examples & Samples

  • Lead and/or participate on project and improvement teams. Coordinate the efforts of engineers, technicians and other professionals of various disciplines/departments to design, develop, document and continuously improve product, equipment and processes
  • Change, update and document changes required to ensure components are manufactured to current design requirements. While maintaining cost of components and assemblies at or below established targets
  • Create/coordinate Bills of Material (BOM), and other documents required to support manufacturing processes. Process/implement engineering changes and product documentation per established schedules
  • Validate new processes and products. Develop flow charts, validation protocols. Perform DOE, DFMA, process capability studies and PFMEA as required. Initiate and implement strategies for reducing cost, improving quality and productivity by applying lean and six sigma methodologies
  • Document all processes using AS400 and applicable Standard Work formats
  • Specify, identify, and justify, approvals for purchasing capital equipment to support Montgomery manufacturing processes
  • Perform root cause analyses for process failures, and implementing countermeasures to eliminate causes
  • Represent STERIS with machine tool, tooling, gage, and other outside suppliers
202

Develop Operations Engineer Resume Examples & Samples

  • Design for the Cloud first with Azure or AWS experience
  • Proficient in Linux
  • Design approachable solutions that are simple and repeatable
  • Irrational exuberance in finding root cause and preventing problems from reoccurring
  • Development mindset for production operations
  • Be part of an on-call rotation for when things go wrong
  • Quick thinker and problem solver
  • Can implement elegant and robust solutions while adhering to coding standard
  • BS or MS in Computer Science
203

Advanced Operations Engineer Resume Examples & Samples

  • Responsibility for handling more complex customer problems that require in depth knowledge of our network, systems, databases, and applications
  • Ability to adapt quickly to changing priorities in a dynamic troubleshooting environment
  • Create detailed technical test plans
  • Advanced troubleshooting of various circuit types
204

Operations Engineer Resume Examples & Samples

  • Linux OS and basic administration experience
  • Remedy tool of incidents
  • Knowledge of ITIL, incident management
  • Awareness of Web based product support
  • Awareness of Java based technologies, JBOSS Application Server and RDBMS (Oracle)
  • Awareness of SLA
  • Knowledge of remote access tool and Microsoft Word, Excel and PowerPoint
205

Operations Engineer Resume Examples & Samples

  • First responder to incidents through alerting system or ticketing system
  • Work closely with peer teams to resolve customer problems
  • Deliver daily tasks and where possible improve and automate
  • Trouble shoot a wide array of technologies
  • Participate in unplanned work
  • Contribute to our team knowledge base
  • Flexible work schedule – 4 on, 4 off, rotational shift
  • 2-3 years spent in a troubleshooting/problem solving role
  • Hands on Linux/Unix system administration experience required
  • Eagerness to learn and adapt to new technologies
  • Familiar with a scripting language (bash, python, ruby, etc) beneficial
206

Operations Engineer Resume Examples & Samples

  • Working as a member of a global team managing our 24x7 video cloud service
  • Improving our continuous integration and continuous deployment pipelines
  • Monitoring performance, tuning and troubleshooting of servers and network issues
  • Supporting our application development teams in architecting, designing and deploying new solutions
  • Partnering with security and infrastructure teams to share tools and expertise
  • Designing, building and managing large scale Linux-based systems in a live production environment
  • Automating large-scale deployments with modern operations tools (Ansible, Docker, Packer, Terraform, etc)
  • Familiar with the full lifecycle of deploying applications within Amazon Web Services (AWS). Experience in Amazon S3, RDS, EC2, SQS, IAM, and Route 53 is desireable
  • Proficiency in at least one scripting or programming language
  • Knowledge of networking protocols and diagnostic tools
  • Strong verbal & written communication skills and demonstrated ability to collaborate across teams and organizations
207

Operations Engineer Resume Examples & Samples

  • Broad experience in troubleshooting large-scale distributed systems covering application, OS, networking and storage areas
  • In-depth knowledge of various technologies including J2EE, MQ and JMS
  • Working experience in Linux based production environments and strong knowledge in its fundamentals and internals – filesystems, memory management, threads and processes etc
  • Strong understanding of networking protocols, IP packets, DNS, OSI layers and load balancing
  • Experience with system monitoring and alerting for availability, reliability and performance
  • Ability to solve operational related challenges through automation
  • Identify recurring patterns of reliability and performance issues and provide proactive tuning recommendations for fixing them
  • Contribute to architecture designs to improve scalability, reliability, capacity and performance
  • Drive standardization efforts across multiple disciplines and services in conjunction with engineers throughout the organization
  • Provide continuous feedback to Service Operations & Engineering team on best practices - everything from application development, monitoring to troubleshooting complex code issues
  • Identify and drive opportunities to improve automation for the company; scope and create automation for deployment, management, and visibility of our services
  • Participate in code reviews for projects built on open source libraries and running on both physical and virtualized platforms
  • Represent the operation’s organization in design reviews and operational readiness exercises for new and existing services
208

Lead Operations Engineer Resume Examples & Samples

  • Identify areas in need of improvement and collaborate with internal teams across
  • Managing application upgrades including scheduling, coordinating, communicating and maintaining high availability and data integrity throughout process
  • Launching services across multiple cloud environments
  • Should be able to lead and run a shift with the team
  • Mentoring and training juniors and new joiners
  • Knowledge transfer sessions for the team
  • Owning, structuring and transitioning new services which are being deployed in the platform
209

Technical Operations Engineer Resume Examples & Samples

  • Monitoring of Pier 1's servers, networks, and applications. Monitoring of data center facilities such as UPS, HVAC, leak detection, and security cameras. Identify and responding to system and network faults, handling and escalating through resolution. Assisting server, network, and applications teams with system restarts, job scheduling, port resets, and other network related tasks
  • In cooperation with systems, applications, database, and network teams, configure, manage, and maintain Pier 1 monitoring systems. These systems include but are not limited to Observium, Microsoft SCOM, Spotlight, WUG, Orion, vSphere, and in-house written systems. Implement firmware/software upgrades for systems and devices
  • Coordinate with onsite vendors at HQ and at our remote locations to facilitate escalations and resolutions to support tickets. Initiate the Problem Management/Root Cause analysis process as needed. Proactively manage the environment and correct potential issues as identified
  • Track and correlate recurring problems and then work with systems, applications, database, and network teams to find and implement permanent fixes. Research, identify, and evaluate ways to improve our systems administration tasks. Work with server and network teams to resolve problems relating to applications and systems performance
  • Associates Degree or equivalent experience
  • Experience with RRD Tool required
  • Must have a working knowledge of navigation and file manipulation in Windows and Linux operating systems
  • Familiarity at an entry level with SQL Server, Oracle, and MySQL database technology a plus
  • Holding or working towards certifications such as A+, Network +, and MSCE are a plus
  • Basic knowledge of HTML a plus
  • Ability to choose from different analytical methods, approaches, and tactics to meet analysis requirements in an efficient manner needed
  • Must be able to lift up to 50 lbs., and work some hours in data center environment as needed (below 70 degrees, elevated noise levels)
  • Technical certifications related to datacenter operations, server systems, network management is a plus
210

Operations Engineer Resume Examples & Samples

  • Experience with managing very large scale, distributed systems
  • Prior operations experience in public-facing cloud infrastructures
  • Data center utilization and cost modeling
211

Recovery Operations Engineer Resume Examples & Samples

  • Lead Dragon and Falcon recovery missions. This includes, contracting vendors, creating cost estimates, developing and authoring field procedures, managing a team, and leading recovery operations in the field
  • Improve upon current Dragon and Falcon recovery methods; find ways to make it cheaper, faster, safer, more efficient, and more reliable
  • Develop Falcon land landing capabilities. This includes, planning concept of operations and designing ground support equipment
  • Process flown vehicles when they return to land. This includes, identifying requirements, developing procedures, and working with several design and operations teams within SpaceX to ensure vehicles are processed quickly and efficiently to prep for reuse
  • Bachelor’s degree in an engineering discipline
  • 2+ years of hands-on experience building, maintaining, and modifying equipment
  • Experience designing and operating fluid or electrical systems
  • Testing experience, including setting test objectives, writing test plans, and hands-on testing
  • Experience operating and troubleshooting remote-operated ground control systems
  • Experience with critical operations where real-time decision making affected success criteria
  • Experience working with technicians, welders or machinists
  • Marine experience
212

Technical Operations Engineer Resume Examples & Samples

  • 2+ years of experience in a computer / tech engineer role
  • Bachelor’s or Associates degree in a computer related field
  • Ability to work independently, make decisions, and push forward implementations with customers
  • Strong written and verbal English communication skills
  • Problem solving: the individual identifies, makes independent decisions, and resolves advanced problems in a timely manner, gathers and analyzes information skillfully
  • Customer service: the individual manages complex, difficult client/customer situations, responds promptly to customer needs, solicits customer feedback to improve service, provides recommendations, and responds to ad hoc requests for service and assistance
  • Project Management: the individual prioritizes and plans work activities for self and customers, clients, and other stakeholders, and uses time efficiently
  • Quality control: the individual demonstrates accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance
  • Technical: Makes technical modifications within software customized for the customer, conducts technical analysis, ensures customer resolutions are made
  • Quantity: meets productivity standards and completes work in a timely manner
  • Adaptability: the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events
  • Dependability: the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
  • Must be able to sit for long periods of time at a computer
  • Typing on key board
213

Test Centre Operations Engineer Resume Examples & Samples

  • Advanced level Linux skills, including installation, systems administration and troubleshooting; advanced networking knowledge, including topology and protocol understanding
  • Understand and troubleshoot software, network, hardware, and OS related issues
  • Hands on with tools for automation, orchestration and configuration, like Salt, Chef, Puppet etc
  • Hands on with Python, SQL and/or shell scripting knowledge
  • Hands-on with virtualization tools (Vmware, Xen etc.)
  • Understanding of enterprise level networking and storage equipment installs
  • Can drive Data center practices with partners,
  • Comfortable working with geographically dispersed teams and stakeholders
  • Ability to communicate clearly and transparently in English, verbally and in writing, keeping the right people informed of relevant issues
  • Experience of working in Mid to large-scale data center environments
  • Able to lift/move 20-30 lbs equipment on a daily basis without the risk of harm to oneself or others
214

Operations Engineer Resume Examples & Samples

  • Ability to work with limited guidance in a complex manufacturing environment
  • Experience in leading change management in factory or operations environment
  • Experience with analyzing industry practices and trends, applying critical thinking, and find creative solutions
  • Experience with developing business area Operations priorities in support of programs
  • Experience with Lean Manufacturing and Six Sigma methodology
  • Ability to apply basic principles, theories, and concepts within the manufacturing engineering field
  • Candidate must be able to use the Microsoft Office Suite with a good working ability within Excel and PowerPoint
  • Ability to obtain a Secret Clearance
  • Work well within a multi-functional team environment
  • AutoCAD proficiency
  • MS Project proficiency
  • Process Simulation software experience
  • Lean or 6Sigma Certification
  • Knowledge of manufacturing trades and facilities design
  • Self-motivated and the ability to multi-task
  • Prior relevant work experience in manufacturing or operations
  • Demonstrated leadership experience through school, workplace, or extracurricular projects is a plus
215

Operations Engineer Resume Examples & Samples

  • Bachelor’s degree in Industrial Engineering or related field
  • Technical knowledge of estimating labor requirements
  • Technical knowledge of ergonomics
  • Familiarity with Lean manufacturing techniques
  • Good presentation, communication and professional skills
  • Strong leadership and teamwork abilities
  • 1 year or more of engineering experience
216

Broadcloud Operations Engineer Resume Examples & Samples

  • Responsible for maintenance of BroadCloud servers to meet and exceed operational SLAs for all services
  • 3+ years’ experience in a 24×7 high-availability production environment
  • In depth understanding of IP networking protocols (TCP/UDP, DNS, HTTP, VoIP, SSL, etc.)
  • Demonstrable, expert troubleshooting techniques
  • Demonstrable, expert Linux system administration & networking skills
  • Experience with BroadWorks applications, and VoIP networking gear (such as SBC) is a plus
  • A background in automating the management of a data center environment
  • Establishes process and procedures for providing 24x7x365 monitoring of service availability
  • Works closely with engineering teams to create services that are maintainable, available and easily upgradable
  • Defines operational processes for engineering handoff to operations of new products
  • Defines operational processes for production upgrades and patching
  • Responsible for working with engineering to manage technical issues/escalations on network elements
  • Participate in technical reviews, validation efforts, and acceptance meetings of all new products delivered to Operations
  • Experience in monitoring, metrics collection, and reporting using open source tools
  • Experience with virtualization technologies such as VMWare (and/or AWS and GCP public cloud)
  • Excellent organizational skills, and oral and written communication skills
  • A thorough background check and references will be required
  • Strong quantitative and analytical aptitude, with extensive knowledge and experience in data analysis and system solutions. Able to present, organize, and convey complex problems or issues within and across other functions
  • Self-motivated, self-disciplined, creative and determined to reach goals and objectives with minimal management intervention and control. Ability to work both independently, and as part of a team in the completion of important projects and major initiatives
  • Sound judgment, couple with strong decision-making skills. Highly organized with excellent follow-through
  • Strong written, oral, interpersonal and presentation skills. Ability to build relationships
  • Demonstrable, strong customer-service attitude
  • 3 -5 years of experience managing large data applications
  • Ability to work multiple projects concurrently within established timelines
  • Demonstrated ability to learn and embrace new and changing technologies, applications, and solutions
217

Data Lake Operations Engineer Resume Examples & Samples

  • As a Data Lake Operations Engineer, we need You to play vital role in keeping our data lake infrastructure running for our business stakeholders
  • Operate state-of-the-art data and analytics driven solutions leveraging big data tools and technologies in the Data Lake
  • Demonstrate technical expertise across data lake technologies to efficiently troubleshoot and improve application performance and availability
  • Follow ITIL standards for change, problem, request, incident management
  • Define root cause failures and develop solutions for proper controls/prevention
  • Work across multiple cross-functional and cross-business teams in high visibility roles and own the data solution end-to-end
  • Provide daily break fix support to multiple businesses of the Data Lake that hosts solutions from ingestion through consumption
  • Seek and deliver continuous improvement opportunities to optimize application performance, data quality & accuracy, application availability and operational optimization
  • Develop and/or enhance support process standards, communication, tracking, escalation and resolution
  • Assist the business/development teams in the production cutover planning and preparations of the Data and Analytics solutions
  • Drive the review and production deployments of Data and Analytics solutions to the Production Data Lake environment
  • Assist and support proof of concepts and new technology introductions for installation, configuration and validation
  • Adopt a FastWorks mindset to support and operate Business data and analytics projects
  • Bachelor’s Degree in Information Systems, Information Technology (IT), Computer Science or Engineering from an accredited college/university or equivalent
  • Strong Database, Data Warehouse, SQL experience (PostgreSQL, Oracle, Terradata, Greenplum, Hive)
  • Nice to have: familiarity with Cloud services and architecture
  • Strong experience with any ETL system
  • Good English skills (written and spoken)
  • Positive attitude and team player
  • Familiarity with Linux (e.g. RedHat, Oracle Linux, CentOS),
  • Strong experience in Advanced Analytics, Big Data, Data Warehousing or Business Intelligence (BI)
  • Strong understanding of logical and physical data models, big data storage architecture, data modeling methodologies, metadata management, master data management, data lineage & data profiling
  • Experience with script
  • Any experience with Data Integration technologies such as HVR is a plus
218

Skype Voice Operations Engineer Resume Examples & Samples

  • Technical SME for voice technologies
  • Provide operational support for GE’s Global Voice Service, including modern cluod voice (Skype Voice, Cloud Voice services) and legacy voice platforms (Avaya, Cisco, Alcatel and standalone platforms), worldwide
  • Provide operational support of the Cisco CUCM architectures and Avaya Communication Manager, System Manager and Session Manager product suites
  • Continuously improve operational support quality (uptime, availability, MTTR) as well as user experience and satisfaction
  • Document voice services and keep existing documentation up to date and accessible by authorized personnel across the Digital Workplace Organization
  • Work closely with the Skype and voice deployment and build teams to execute smooth transition of services under deployment to operational support and management
  • Measure operational support processes for GE’s global voice infrastructure; ensure 100% compliance with local legislations
  • Manage high severity outages through standard GE ITIL processes until resolution
  • BS/BA in Computer Science, Telecommunications, or related field or equivalent
  • Interest in current and emerging technologies demonstrated through training, job experience and/or industry activities
  • Expertise in voice and VoIP architecture and support
  • Experience with working as part of a remote, distributed team
  • Experience with working with suppliers
  • Configuration of Cisco CUCM, CME, IP phones, Voice Gateways, Cisco Unity Voicemail, SRST and SIP technologies
  • Configuring and troubleshooting PBX elements such as hunt groups, media and DSP resources, ISDN PRI interfaces, VoIP & POTS dial-peers, Route patterns, Route lists, Hunt Lists, Device Pool, Region, Location
  • Managing dial plans using various tools like translation pattern, route pattern, calling/called transformation mask, FAC, route list, route group
  • Understanding of key voice monitoring solutions and the benefits they bring to providing the service
  • Strong background knowledge in voice and VoIP solutions (Cisco, Avaya, Microsoft), design, build and management
  • Ability to work with a distributed and global workforce
  • Change oriented – actively generates process improvements ; champions and drives change initiatives; confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly
  • #DTR
219

Operations Engineer Stf Resume Examples & Samples

  • Highly competent in Root Cause Analysis Tools/Techniques application and implementation
  • Highly competent and experienced in Lean Manufacturing / Continuous Improvement
  • Demonstrated ability to Lead and Drive Tasks thru Completion
  • Demonstrated ability to Interface with Program/Production Management, Manufacturing Leads, Customers, and Functional Leads
  • Master’s Degree from an accredited College in a Related Discipline
  • Ability to interface with program/production management, manufacturing leads, customers, and functional leads
  • 8+ Years of Aerospace industry experience in Manufacturing / Production Operations (Shop Floor)
  • 5+ Years of Experience Using Microsoft Office Suite Access, Excel, and PowerPoint, VBA Programming
  • 4+ Years of Operations / Industrial Engineering Experience
  • 4+ Years Experience in Root Cause Analysis, Lean Six Sigma Tools
  • 3+ Years Experience with SAP – Business Objects and SQL
  • 3+ Years Experience with LM Aero Manufacturing Systems (SFM/EWI, QADS, etc.)
  • Green Belt/Black Belt Certified
220

Operations Engineer Prin Resume Examples & Samples

  • Ability to work strategic plans and tactical plans and negotiate optimized approaches across multi-disciplines within the enterprise
  • Exceptional presentation skills in developing messaging, training and compelling strategies resulting in broad and diverse teams implementing and executing new prevention methods and approaches
  • Strong technical knowledge of Supplier Quality methodologies and transactional solutions
  • Strong technical knowledge of manufacturing techniques for parts and components typically susceptible to counterfeiting
  • Knowledge of the regulatory development process such as FARS and DFARS process
  • Experience working with industry partners and government organizations
  • Ability to lead teams and influence
  • Understanding of Industry trends, associations and emerging technology in prevention methods
  • Knowledgeable in supplier quality operations and requirements
  • Creative and innovative approach
221

Operations Engineer Resume Examples & Samples

  • Must be a US citizen and able to obtain & maintain a DoD Secret security clearance
  • Experience with projecting end of life date based on work order data
  • Demonstrated expertise with the Maximo Computerized Maintenance Management System, including the ability to develop reports providing senior management key information for provisioning and obsolescence management
  • Ability to work in a fast-paced environment. Innovative ideas for solving life cycle and logistics analysis. Good communication skills, both written and oral. Basic computer literacy, i.e., Word, Excel, Visio. Maximo experience
  • Perform other duties as prescribed by the management in a manner that enhances customer satisfaction
  • Job may require as much as 25% or more travel both CONUS and OCONUS
  • Willing to work any shift, weekends, holidays, and overtime
  • Will be required to work in compliance with OSHA and Raytheon safety policies and procedures
  • Experience with statistical analysis and data visualization a plus
222

Operations Engineer Resume Examples & Samples

  • Minimum 2 years of experience in life cycle management processes, logistics analysis for EOL and OBM. Experience with projecting end of life date based on work order data
  • Demonstrated experience on developing life cycle extension strategies on equipment which is end of life. Demonstrated expertise with the Maximo Computerized Maintenance Management System, including the ability to develop reports providing senior management key information for provisioning and obsolescence management
  • Ability to work in a fast-paced environment. Innovative ideas for solving life cycle and logistics analysis. Good communication skills, both written and oral. Basic computer literacy, i.e., Word, Excel, Visio. Maximo experience. Perform other duties as prescribed by the management in a manner that enhances customer satisfaction
223

IP Operations Engineer Resume Examples & Samples

  • Network monitoring & trend analysis
  • Manage technical escalations from the NOC
  • Handle major incidents by collaborating with other departments within TalkTalk
  • Ensure operational processes and procedures are followed in accordance with department guidelines and company policy
  • Liaising and escalating with external suppliers and other TalkTalk departments to ensure minimum disruption and downtime on the network
  • Coordinate with problem management to identify reoccurring incidents and identify longer term solutions
  • Work on remote sites and data centres to install and maintain network equipment
  • Support office & call centre network connectivity
  • Responsible for enforcing the company security policies and ensuring the integrity of the network is maintained
  • Work with third party suppliers and off-shore partners to ensure they are able to add value to TalkTalk
  • Manage and maintain any new connectivity requirements
  • Authorised to make changes on the network both in business hours as well as out of hours & to administrate all elements of the customer networks (edge & core), office networks and call-centre networks
  • Responsible for adhering to the company security policies and keeping abreast of any changes
  • IP, OSPF, STP, BGP, IS-IS, MPLS Knowledge
  • LAN and WAN troubleshooting skills
  • Experience with network monitoring tools
  • Experience of trouble-ticketing systems
  • Worked in an ISP environment (MPF & SMPF)
  • CCNA, CCNP, JNCIA or equivalent experience
  • Experience of DNS and Radius systems
224

Operations Engineer Resume Examples & Samples

  • High school diploma or state equivalent
  • Working knowledge of building automation, system controls and fire alarm systems
  • Must have general knowledge of industry maintenance and repair practices
  • Ability to work independently and plan work without direct supervision
  • Proficient computer skills and experience working with Direct Digital Control systems, desirable
225

IT Operations Engineer Resume Examples & Samples

  • Perform IT Operation support including 24/7 consignment duty for critical applications. This includes handling service calls both within and outside office hours (in a rotating schedule), creating and maintaining support documentation and coaching and training IT operators using this documentation
  • Support a smooth introduction of changes into operation. Besides changes and projects that are implemented during daily operations, some of the changes require a scheduled maintenance window for the factory. IT Operation support plays an important role in both preparing and executing such changes
  • Operational application support and testing encompass both configuration and maintenance of local applications and executing application tests and documenting the results of these tests
  • Support IT Service and Demand Management. Reviewing and approving standard changes, CMDB maintenance and manage housekeeping standards are a few of the tasks part of this function
  • Apply and Maintain the Operations Management Processes
  • Support (virtualized) License Servers, the Citrix environment, Packaging
  • Bachelor degree or equivalent qualification, preferably in Information Technology or Electrical Engineering/ Mechanical Engineering/ Software Engineering with experience in Information Technology
  • ITIL Foundation and experience with ITIL based service desk tooling (e.g. ServiceNow.com)
  • Experience in service delivery in an industrial environment
  • Basic knowledge of operating systems (Windows, Unix, Linux) to the level that is required to logon, read log-files, analyses issues and execute commands to restore services
226

Operations Engineer Resume Examples & Samples

  • Strong communication and multicultural interaction skills
  • Planning / Organizing, Prioritizing & Goal setting
  • Quality and sustainability focus
  • Systematic problem solving
  • Holistic thinking, approaches
  • Decisiveness & Judgment
  • Creativity and Innovation
227

Technology Operations Engineer Resume Examples & Samples

  • Resolving user support tickets (including escalating to and liaising with application developers for further assistance when required)
  • Regularly communicating environment status to user groups
  • Documenting known issues / best practice / system information in knowledgebase systems
  • Performing root cause analysis of recurring issues and delivering solutions to address
  • Deploying software to test environments and streamlining the software deployment process through optimization and automation
  • Building test environments based on application architecture and QA requirements
  • Preparing test environments for data refreshes and major test events
  • Infrastructure management and capacity planning
  • Business travel and occasional weekend work may be required
  • Proven IBM z/OS Mainframe experience in a development and/or support environment (with current knowledge of z/OS, CICS, JCL, Adabas Natural, NDM and MQ)
  • Knowledge of SDLM, Endevor, CA7 and Mainview desirable
  • Knowledge of Linux/UNIX and comfortable working in shell
  • Experience with at least one ODBC and knowledgeable in SQL
  • Strong analytical and troubleshooting skills; ability to investigate problems using vague or incomplete information
  • Results oriented with strong customer focus
228

Co-op Operations Engineer Resume Examples & Samples

  • Complete tasks on computer using MS Office programs such as Word, Excel and Power Point
  • Interact effectively with team members on a daily basis. Share opinions and ask questions relevant to the work and/or his or her study program
  • Work independently on assigned tasks with some supervisory oversight
  • Recognize problems which are beyond intern’s capabilities and learn from the experts in the area
  • Work assigned tasks to meet schedule and may coordinate details with other departments
  • Maintain good attendance and perform other related duties as assigned
  • Present year-end presentation of Woodward internship experience
  • Must report GPA status to leader on a quarterly/semester basis
  • Insert specific functions/tasks pertinent to the internship
  • Other functions will vary based on the assigned work area
  • May rotate assignments to gain additional business experience
  • Competent skills in problem solving and trouble-shooting
  • Competent in the use of PCs, MS Office Programs and other associated software
  • Ability to effectively operate in a team environment
  • Solid knowledge of the English language with the ability to speak, read and write along with good listening skills
  • Good marks in relevant subjects
  • Possess high motivation, flexibility and ability to work on his/her own
  • Add other KSA's pertinent to specific internship/discipline
229

Operations Engineer Resume Examples & Samples

  • Completed degree or within several credits of a degree in Computer Science, Software Engineering, Linguistics or related field
  • Understanding of or experience with military or intelligence community operational environment and practices
  • Experience in military applications in speech and language-related areas
  • Experience with developing software a plus
  • Understanding of software testing, requirements and quality assurance is beneficial
  • Must be a quick learner, proactive, efficient and able to work well both individually and in teams
  • Ability to transfer/obtain/maintain a U.S. government security clearance
  • The candidate must be able to work both independently and cooperatively with a multidisciplinary team. –Characteristics of STAR staff are enthusiasm, self-motivation, initiative, passion for learning, thriving in a flat organizational hierarchy, and a desire to control their own career paths
230

Cybersecurity Operations Engineer Resume Examples & Samples

  • 3+ years of experience with providing information assurance support, documenting compliance, or evaluating IA security posture in a DoD environment
  • Experience with reviewing government guidance, including task orders, directives, STIGs, or IAVAs for applicability and implementation
  • Secret clearance required
231

Operations Engineer Resume Examples & Samples

  • Disposition non-conforming material with root cause and corrective action analysis as required
  • Perform operator training, as required
  • Perform and support First Article Inspections assuring hardware meets all quality requirements flowed down from the programs
  • Conduct area self audits to assure compliance
  • Create and update work instructions for use by manufacturing operations
  • Participate in the design of fixtures and tooling
  • Engage with factory area to address systemic issues to root cause/corrective action/preventive action to reduce scrap and rework
  • Must be self-motivated and possess good communication skills, especially in documenting evaluation results
  • Must be adaptable and willing to work varying assignments
  • Must be customer focused
  • Working knowledge of Military and Commercial manufacturing processes
  • SAP and PRISM system knowledge
  • Experience in implementing Statistical Process Control and Design of Experiments to solve design and manufacturing related issues
  • Ability to obtain U.S. Security Clearance
  • Ability to work with suppliers to ensure schedule and technical issues are resolved
  • Strong teaming and communication skills
  • U.S. Citizenship is required as this position will need a U.S. Security Clearance within 1 year of start date
232

Data Operations Engineer Resume Examples & Samples

  • The Data Operations Engineer II's responsible for the integrity of the production data utilized by SC employees by administering steps required to resolve or escalate issues that may prevent successful completion of scheduled production processes and data transfer as well as to ensure changes to the production environment have been reviewed and authorized. Should be able to analyze data and processes to help identify improvements or risks on how the data is delivered
  • Ensures that batch production scheduling and report distribution are accurate and timely
  • Works directly with users to troubleshoot and support incidents regarding failed jobs and systems issues. Tracks all work through the centralized ticket tracking system
  • Participates in the review and implementation of new and existing processes that will impact the ability for Data Operations to delivery data to the business
  • Able to create and execute queries to relational data tables to identify process issues or to perform mass updates, preferred
  • Performs ad hoc requests from users such as data research, file manipulation/transfer, research of process issues, etc
  • Identifies potential problem trends with possible suggestions to reduce incidents
  • Works with other IT groups during maintenance to ensure minimum impact to production processes
  • May assist in other related departments as required by business needs
233

Tools Operations Engineer Resume Examples & Samples

  • Day to day operations for monitoring related services and platform solutions both developed within the Automation Development team as well as purchased from third party vendors and open source solutions. This includes hardware administration, custom software analysis, network and systems operations, performance and process improvement, implementation automation and systems documentation
  • This position is also responsible for partnering with tools engineering teams on small scale projects within the Tools & Automation organization. Typical projects would include new tools automation initiatives and updates to existing products and services that require planning, incredible attention to detail, and flawless execution
  • Proven knowledge of SOAP and REST API frameworks
  • Proven knowledge of Linux/Unix administration
  • Proven knowledge of infrastructure automation and orchestration platforms such as Chef and Puppet
  • Knowledge/experience with supporting enterprise monitoring operations
  • Represent Systems Management organization in a wide array of IT application and infrastructure projects requiring broad knowledge of monitoring and automation
  • Work with Tools Automation Engineering and Automation Development teams on tooling and monitoring strategies, design changes, optimization, and enhancement of service delivery
  • Experience in large scale infrastructure environments with 10,000+ servers
  • Lead 2nd/3rd level support as it relates to tools operations both custom developed platform solutions and third party vendor products
  • Managing and maintaining the tools services which include server support, code deployment and automation via Chef
  • Scripting with Python and JavaScript
  • Preference with experience with MongoDB (or other NoSQL)
  • Detailed knowledge of operational monitoring platform design, both open source and third party enterprise based
  • Detailed knowledge of hardware technologies and systems support – administration, configuration, troubleshooting, performance tuning, security, and general support of Intel platforms
  • Detailed knowledge of core Internet and networking protocols (DNS, DHCP, TCP/IP, ARP, HTTP, HTTP/S, SSH), IP communication, packet structure, load balancing equipment, and troubleshooting
  • Detailed knowledge of enterprise operating systems including Microsoft Windows, Linux
  • Experience with web application development platforms, tools and utilities including Ruby, PERL, VBScript, Python, PHP and JavaScript
  • Experience with database management systems including Microsoft SQL Server and MySQL
  • Proven expertise with operational Configuration Management platforms such as Chef, Puppet, CF Engine, etc
  • Preferred ITIL v3 Foundations
  • Preferred 5 years of experience in systems engineering and tools operations, 3 – 5 years specifically supporting monitoring and / or automation platforms
  • Expert knowledge and experience with Enterprise Chef application configuration development and implementation
  • Proven expertise in designing and engineering operational solutions for supporting web hosting environments
  • Proven expertise in troubleshooting/diagnosis of complex web hosting environments and systems
  • Technical certifications as appropriate for the position
  • BA/BS in CS, Engineering or equivalent work experience
234

Tools Operations Engineer Resume Examples & Samples

  • Day to day operations for monitoring related services and platform solutions both developed within the Automation Development team as well as purchased from third party vendors and open source solutions
  • This includes hardware administration, custom software analysis, network and systems operations, performance and process improvement, implementation automation and systems documentation
  • This position is also responsible for partnering with tools engineering teams on small scale projects within the Tools & Automation organization
  • Typical projects would include new tools automation initiatives and updates to existing products and services that require planning, incredible attention to detail, and flawless execution
  • 5 or more years of experience in systems engineering and operations
  • Experience with web application development platforms, tools and utilities including Ruby, PERL, VBScript, Python, PHP and JavaScript,
  • Proven expertise in architecting, building, and supporting highly available and scalable solutions
  • BS degree or equivalent experience
235

Search Operations Engineer Resume Examples & Samples

  • Define system, quality and analysis on systems, networks, and applications, translating requirements into functional specifications and effective processes
  • Improve the build and release management for all online services
  • Ensure reliable index and code pushes
  • Work with Development and QA on validation of software changes
  • Adhere to change management policies and processes for all production hardware and software changes
  • Define and deliver optimal system architecture projects within agreed-upon time frame
  • Assist in the development and maintenance of security best practices
  • Own projects for product changes and improvements
  • Develop tools and scripts to assist with routine maintenance tasks
  • Mentor other Operations team members in the usage of tools and scripts
  • Provide recommendations for scalability and performance improvement across multiple services and technologies
  • Provide on-call support during business hours (including weekends and holidays) in a shared rotation for production search services
  • At least 3 years of recent systems administration experience in a large scale production Linux or other UNIX environment, preferably as a senior member of the team
  • At least 3 years of scripting and development skills in bash, perl, python, etc
  • Ability to architect high-availability, distributed systems and services in a hosting environment including hardware, OS, storage, network, and database solutions
  • Experience with capacity planning and performance measurement tools and reporting
  • Experience in the development and roll-out of technical operations processes
  • Experience in designing and implementing solutions for a large installed base of servers
  • Bachelor's degree in Computer Science or Electrical Engineering or equivalent work experience
  • Previous experience in an online business is essential
  • Previous work experience in a large global company
  • Previous work experience in operations
236

Operations Engineer Resume Examples & Samples

  • Persistently researches new threat vectors and modes of attack and incorporates this data into day-to-day delivery practices and tools
  • Ensure daily operational processes effectively support operations objectives of detecting malicious behavior and enacting appropriate event response procedures
  • Work with other security and technical staff to conduct network testing, documenting incident results and providing management with incident reporting and summary observations
  • Respond to physical and logical security incidents through remediation efforts including implementation of a secure infrastructure and the development of and adherence to inciden response and recovery processes
  • Create and maintain all security related documentation and logs
  • Monitor, and analyze output from detective and preventative technical control devices, initiate remediation actions per procedure where required
  • Systems documentation, status reports, incident response reports capacity and forecasting, design/implementation of systems performance and security enhancements
  • Excellent communication skills both verbal and written. Excellent customer service skills
  • Familiar with a variety of the field’s concepts, best practices, and procedures
  • Develop and foster relationships with IT personnel that allow for effective exchange of information and ideas to ensure harmony between security and network areas
  • Bachelor’s degree with at least 3 years of experience in the field
  • Formal IT Security Certification such as Security + or CISSP is highly desired
  • Experience in Security Operations Center environments a plus
237

Complexity Management Operations Engineer Resume Examples & Samples

  • Partner with SBU Complexity Management Team to successfully execute all CM projects and realize CM targets
  • Responsible for the management and execution of Operations complexity Management Projects form concepts to completion
  • Validate Operations Complexity Management cost savings impact
  • Coordinate/Plan CM Plant Events with CM team
  • Coordinate and work with the plants to complete all Plant event pre-work
  • Lead/facilitate plant event teams
  • Analyze plant P&L, costs, SKU portfolio within the plant
  • Work with plants on supplier complexity reduction and consolidation
  • Bachelor’s degree in Engineering (Mechanical or Industrial) 2-4 years of experience
  • Understanding of manufacturing processes to include: Forging, HT, die casting, injection molding, machining, investment casting, painting, finishing, packaging
  • Understanding of a manufacturing plant P&L
  • Ability to facilitate lean workouts, meetings, team events
  • Knowledge of sku/product costing
  • Ability to develop innovative solutions
  • Must possess organization and time management skills
  • Must possess strong leadership, communication and interpersonal skills
  • Ability to successfully communicate with all levels of management and global sites
  • Must demonstrate teamwork
  • Basic knowledge of supply chain and capacity planning
  • Knowledge of Design for Manufacturing (DFM)
  • Ability to travel domestic and international
  • Proficient in Microsoft Office (Power Point, Excel, etc)
238

Operations Engineer Resume Examples & Samples

  • Investigate, analyse and report on technical compliance with Suppliers contracts
  • Analyse programmes of works submitted by Suppliers and report on the value for money being provided by the Suppliers to the Employer
  • Investigate, analyse and report on technical solutions proposed by Suppliers taking account of technical options, good practice and value for money. This will include processes (such as measurement) and best use of materials
  • Liaise with other members of the services delivery team to ensure coordinated investigation, analysis and reporting to the Employer
  • To be fully conversant with and understand the relevant Supplier contracts
  • Ensure a consistent approach between monitoring and measurement engineers (MMEs), providing contractual interpretation on measurement issues in liaison with the client’s commercial team
  • Spend of time on site on the Scottish trunk road network and in the OCs’ offices, with MMES, field engineers (FEs) and OC staff, to discuss/agree measurement issues, as well as attend measurement meetings
  • Previous experience in a similar role across highways/bridges/maintenance
  • Experience in contracts associated with highway maintenance, management and improvement
  • Knowledge & experience working with O&M contractors
  • Chartered / Incorporated Engineer
239

Operations Engineer Resume Examples & Samples

  • Experience working for an enterprise organization highly scalable infrastructure
  • Demonstrable and considerable experience in design and implementation of Engineering (Unix) systems
  • Experience with engaging, handling and influencing IT and engineering teams, ideally from an Integrated Circuit background
  • Demonstrable experience in presentation to technical and non-technical peers and engineering platforms
  • Experience and in depth technical knowledge of compute infrastructure (Linux)
  • Experience and demonstrable evidence of storage technology deployment and management
  • Experience in managing engineering grid abstraction layers (ideally IBM’s LSF)
  • Office move experience including infrastructure migration
  • Experience and willingness to travel
240

Operations Engineer Resume Examples & Samples

  • Partners with Senior Operations Engineer(s), Senior Database Administrator(s), Security Engineers and Service Manager(s) on the operational aspects of associated services to meet or exceed committed service levels
  • Execute the operation, control, reporting and continuous improvement against the infrastructure (typically hardware, software, data stored on various media, and all equipment within wide and local area networks) required to deliver and support infrastructure services and products to meet the needs of the business
  • Conduct application vulnerability assessments, including internal and external penetration testing, and publish written reports on findings and remediation recommendations
  • Perform ongoing security audits and vulnerability assessments to ensure Applications are not exposed to vulnerabilities
  • Performs processes to ensure the stability, capacity and performance of associated services. Addresses/adjusts services proactively 7x24 as needed to maintain or exceed service levels to business
  • In partnership with Senior Operations Engineers, Operations Engineers, Security Engineers, and Database Administrators, monitors and initiates immediate and permanent resolution to infrastructure service incidents
  • For accountable services, partners with Senior Operations Engineer(s) and the Global Services organizations responsible for ITIL Service Management based processes associated with Incident, Problem, Change, Release, Availability, and Release Management
  • Leverages the implemented architecture aspects of an established infrastructure service to improve delivery of that service
  • Works as part of a team that leverages agile approaches to meet business needs at an accelerated pace
  • Manages and executes the processes, systems and functions to package, build, test and deploy changes successfully into technical infrastructure environments
  • Provide Level 1 support to Scrum teams on secure coding techniques and standards
  • Manages and executes the installation and maintenance of system software such as operating systems, data management products, office automation products and other utility software
  • Delivers measurement and improvement of all aspects of the availability of infrastructure services to ensure that the level of service delivered is matched to or exceeds the current and future agreed needs of the business
  • Monitors service component capacity and initiates actions to resolve any shortfalls according to agreed procedures. Applies techniques to modify demand for a particular resource or service
  • Initiates immediate and permanent resolution to incidents with systems and services, by coordinating the efforts of the resolution team or teams
  • Actively participates in an on-call rotation, one week on (evening and overnight hours) and multiple weeks off
241

Product Operations Engineer Resume Examples & Samples

  • Partner with Product Managers to determine process and system designs to best meet product requirements
  • Partner with Product Architects, Engineers, and development teams to ensure process and system designs are in synch with product specifications
  • Work with necessary Finance & Billing functions to ensure monthly customer usage data is correctly invoiced on time
  • Partner with Program and Project Managers to set Ops deliverables to keep projects on track
  • Work with Sales and Support teams to provide support for new products or features
  • Create processes for sales, provisioning, billing, and support and complete relevant documentation
  • Develop operational systems requirements for new products and features
  • Implementation and testing of operational system changes and processes
  • Training plan, content and delivery for Provisioning (CVP, Implementation, etc) and support teams
  • Root cause analysis of operational product issues and implementation of process and system improvements
242

IT Operations Engineer Resume Examples & Samples

  • 3-5 yrs Indirect Auto Finance underwriting experience in the Michigan area. The position will be based in Troy, MI
  • Prime Auto Underwriting experience preferred
  • Must demonstrate a professional, personable, and friendly communication style with a focus on customer service and an ability to interact with all levels of individuals on the phone and in person
  • Make in person visits to dealer customers a couple times a month building and developing relationships
  • Excellent written communication skills are also required
  • Must enjoy working independently and effectively in a deadline-driven, multi-task environment, with organization and attention to detail being imperative
  • The position will require travel to dealers in the territory, typically no more than 2 days a month
243

Access Operations Engineer Resume Examples & Samples

  • Act as a subject matter expert in LLU Access Network technologies, both as an escalation in fault fixing and also to train and coach other members of the Operational teams
  • Investigate, diagnose and resolve faults and incidents on the LLU Access Network, including faults on MSANs, DSLAM, backhaul technologies, IP and Ethernet switching networks and broadband aggregation
  • Maintenance and management of TalkTalk Access network infrastructure
  • Working with colleagues, develop and give direction improve operational monitoring of the access network
  • Resolve and provide technical guidance on Carrier Ethernet, EFM and ISDN30 faults
  • Carry new software release testing including test case provision when assistance is requested from Engineering colleagues
  • Opening and progressing of TAC cases through to completion with Vendors
  • Ensure the correct level of documentation is created, reviewed and maintained and adhered to
  • Manage network changes or upgrades (in conjunction with Operations), ensuring that they are implemented with minimal interruption to the end customer
  • Coordinate the pro-active analysis of network components to ensure that all network performance objectives and targets are met
  • Provide leadership and direction during the escalation of major service outages on the network or project risks and issues that are delivery impacting
  • Technical liaison with internal teams and external third party suppliers to manage the investigation and resolution of network issues
  • Undertake network maintenance – proactive; preventative and reactive to ensure network remains operational, resilient and efficient
  • Experience of working in network operations
  • Experience of trouble ticketing systems
  • OSPF/BGP MPLS knowledge
  • Worked in an ISP environment (MPF&SMPF)
244

Operations Engineer Resume Examples & Samples

  • We deploy a new version of the Minddistrict software at least once a month, with intermediate releases when necessary for important features
  • Keeping all monitoring lights green
  • Keeping track on resource utilisation and take appropriate actions in time
  • Off-site backups
  • OS updates
  • Keeping track of security bulletins and take appropriate actions in time
  • Application performance monitoring and helping finding bottle necks and hotspots
  • Log management, identifying server and application issues
  • Assisting in deploying new version of the application stack
  • Supporting in procedures related to internal office automation
  • Supporting Minddistrict to stay in control, conform ISO 27001
245

Datacenter Operations Engineer Resume Examples & Samples

  • Manage projects involving the physical installation of cabinets, cages, Racks, shelving of ICT equipment’s, cable management, PDU’s etc
  • Work with/ Co-ordinate various internal/external groups (such as telecommunication service providers, electrical / power cabling partners, caging partner, Telindus internal departments etc ) in order to install, troubleshoot, repair equipment
  • Oversee the scheduling, maintenance and monitoring of all heating, ventilating, air conditioning, water, electric and other systems to ensure efficient operations
  • Inspects facilities and generates inspection reports
  • Physical access management, maintain access policies and access lists
  • Provide remote hands services for customers as required including reboots, testing/trouble shooting, making and installing cables
  • Respond to emergency outages
  • Act as a contact for datacenter audits
246

Advanced Operations Engineer Resume Examples & Samples

  • Work with a team to design and integrate lean thinking into advanced manufacturing technologies for Steelcase manufacturing locations globally
  • Facilitate applications for grants, working with universities and consulting groups on research opportunities
  • Work with manufacturing and operational leaders in the company to identify and pursue the biggest manufacturing challenges
  • Lead the design, development, and implementation of lean manufacturing processes with optimal ergonomics, labor and material costs and improved yield and throughput of our operations
  • Investigate innovative ergonomic assembly solutions
  • Work with manufacturing in developing mixed model/heijunka scheduling systems
  • Document manufacturing methods and work with engineers, operators and leaders to establish proper operator balance charts, standard work, etc. for implementation into a manufacturing environment
  • Transfer knowledge on these topics to other engineering personnel
  • Collaborate effectively with all areas of the organization (e.g. manufacturing, industrial design, engineering, marketing, management, customers)
  • Communicate and coordinate activities with multiple functional groups
  • Work with product development engineers to develop new process techniques that allow us to explore/launch new and innovative product design solutions
  • Coordinate multiple projects
  • Willingness to work independently and research globally
  • Travel up to 25% of time
  • BS/MS/PhD in Operations/Industrial Engineering or equivalent engineering discipline with appropriate coursework focus
  • Must have at least 5 years of experience working with lean manufacturing and 3 years of manufacturing shop floor experience
  • Exposure to the study and application of advanced analytics, innovation simulation and IoT
  • Must have strong project management/leadership skills
  • Must have the ability to understand factory flow and the effective utilization of lean tools in manufacturing
  • Must be proficient in understanding of ergonomics
  • Proficiency with MS Office required
  • Working knowledge of SAP is a plus
  • Knowledge of various manufacturing processes
  • Passion for using critical thinking to implement change
  • Ability to take theory, research and ideas to application, implementation and execution in a manufacturing environment
  • Capable of managing multiple project assignments
  • Team-oriented, flexible, must be able to work with all levels of management
  • Functional experience working with engineering design project teams and machine builders/integrators
247

Operations Engineer Resume Examples & Samples

  • Previous Parenteral Manufacturing experience
  • Responsible for maintaining a safe work environment, working safely, and accountable for supporting all HSE corporate and site goals
  • Technical or science degree preferred
  • Previous leadership/supervisory experience helpful
  • Career interests in operations leadership
  • Packaging experience
248

Datacenter Operations Engineer Resume Examples & Samples

  • Provides OPERATIONAL support to systems and services for our engineering/lab environments, including: servers, storage, network; virtualization and OS support
  • ​​Support of lab and data center infrastructure, including power, networking, data cabling etc, but not limited to.​
  • Helping the team in running an efficient data centers and labs, following the global best practices and internal guides and regulations
  • Resolve any local or remote (global) customer technical issues and requests through diligent research, reproduction and troubleshooting
  • Work with other team members and other IT support organizations to effectively responds and support users' requests, incidents, outages and escalations
  • Work in all stages of the R&D test bed life cycle: D&A(Design & Architecture), ordering, physical deployment, initial configuration, monitoring, support & troubleshooting issues, upgrading, reconfiguring upon user requests and finally decommissioning
  • Will work directly with internal VMware teams to define and reconfigure their environments and infrastructures
  • Set up of new equipment, both loaned and purchased, tear down of old equipment
  • ​Performance analysis, proactive troubleshooting, continual improvement and capacity planning for environments.​
  • Propose and execute initiatives to reduce failures, defects and improving overall performance
  • Document and communicate status, deployments, procedures and plans
  • Perform under pressure and able to drive multiple tasks in parallel
  • Automate deployments and system configurations of lab environments.​
249

Operations Engineer Resume Examples & Samples

  • Lead and develop appropriate methods, processes, and standards to ensure efficient and cost effective inventory control function
  • Identify opportunities to improve warehousing efficiency and effectiveness, by recommending and implementing solutions that will drive cost saving opportunities. Ensure sustainment applying PDCA methodology
  • Analyze resource and technology needs to develop and implement action plans that will improve Inventory Control. Provide payback and associated hard and soft savings
  • Build understanding and gain “buy in” of approved standards and processes by the appropriate personnel
  • Perform analysis on physical or system audits on Inventory balances, and reconcile and document, recommendations or corrective actions as required on root cause analysis of operational processes. Improve the design and operations to optimize inbound efficiency and space utilization/storage efficiency
  • Develop and meet daily, weekly, and monthly performance KPI’s, to monitor the fulfillment of the primary objectives to provide the right product at the right time, and damage free at a competitive cost for Distribution, Embroidery or Kaumagraphy
  • Minimum 3 years of experience in Embroidery / Distribution Operations environment. Proven experience on leading projects from start to end that drove facility performance. Possess the ability to asses and discuss the human and organizational impacts of major change on an existing operation and understand and use a variety of communication styles to facilitate the exchange of ideas between management, and associates
  • Experience in SQL, project management, process flow mapping and/or MES and MRP systems
  • Experience in Lean implementation tools and techniques, Six Sigma Methodology
250

Lead Operations Engineer Resume Examples & Samples

  • Iterate, iterate, iterate
  • Oncall rotation
  • Be passionate about monitoring
  • Believe MTTR is more important than MTBF
  • Believe Operations provides a service instead of working tickets
  • Understand that availability is everyone’s responsibility
  • Optimize the entire software delivery pipeline with quality built in
  • 6 or more years industry experience
  • Experience managing significant load in the wild, comfortable with scaleout tiers, resiliency
  • Strong scripting language experience (bash, Ruby, Python)
  • Experience implementing DevOps practices
  • Pluses are Metrics, Monitoring, Graphite, Logstash