Online Sales Resume Samples

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AL
A Lindgren
Axel
Lindgren
3591 Aimee Island
Dallas
TX
+1 (555) 751 8671
3591 Aimee Island
Dallas
TX
Phone
p +1 (555) 751 8671
Experience Experience
Philadelphia, PA
Online Sales Consultant
Philadelphia, PA
Rice Inc
Philadelphia, PA
Online Sales Consultant
  • Develop a category recruitment strategy by analyzing the competitive landscape and defining new products' value proposition
  • Review and monitor performance and sales of Amazon's partners in order to provide them with consulting advice to grow their business
  • Are interested in the start-up world, interactive media space, and cutting-edge technology
  • Are career oriented, and looking for growth
  • Are driven to succeed in everything you do, and you NEVER give up
  • Business/Marketing/Economics/Management education from a top university
  • Are looking to get into sales
Dallas, TX
Online Sales & Services Rep
Dallas, TX
Paucek-Stiedemann
Dallas, TX
Online Sales & Services Rep
  • Any other duties assigned by the General Manager or Online Sales & Service Manager
  • Assist dealers with any problems, discuss PSI results, and coordinate arbitration issues
  • Make sure customers, dealers, and auction personnel receive prompt, efficient and courteous attention for all contacts and transactions
  • Prepare contracts, pre-sale lists, post-sale reports, and bill of sale and post charges incurred. Process paperwork following the sale, provide necessary paperwork to customers
  • Be familiar with procedures for handling all aspects of customer complaints and disputes and resolve any customer complaints in a friendly, courteous manner. Advise the designated manager of serious complaints or incidents
  • Communicate with shops to verify completion of work for vehicles to be posted in online venues
  • Follow up calls with customers to verify all pertinent transaction information. Includes but not limited to up-selling PSI’s, payment and shipping information
present
New York, NY
Director Online Sales
New York, NY
Mante LLC
present
New York, NY
Director Online Sales
present
  • Develop new and manage existing marketing and sales strategies pertaining to market penetration
  • Act as the liaison between customers and ADESA as well as between various internal departments to resolve any potential or existing issues
  • Drive wireless and Residential transactions using traffic techniques
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state of the art practices; participating in professional societies
  • Monitor actuals, budgets and other strategic management tools to ensure we are meeting customer expectations. Analyze and provide feedback to the auction on their weekly/monthly results
  • Maintain relationships with stakeholders by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
  • Ensure operational consistency and the execution of specific initiatives for customers utilizing DealerBlock and LiveBlock
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
North Carolina State University
Bachelor’s Degree in Business
Skills Skills
  • Outstanding communication skills with the ability to deliver quality conversations in order to present service offerings and overcome objections by telephone
  • Proven ability to prioritise and work on a number of opportunities (for example, between 0-60 day sales cycles) at any time within challenging monthly driven cycle
  • Demonstrates strong motivation, a good self starter
  • Professional Sales training and sales process knowledge
  • The ability to respond effectively under pressure
  • In depth knowledge of Salesforce.com
  • Goal orientated high achiever with a strong work ethic
  • Extensive knowledge of Rackspace Product set
  • High achiever, has the ability to achieve targets and strives to exceed expectations
  • Ability to learn with own initiative
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15 Online Sales resume templates

1

Online Sales Executive Resume Examples & Samples

  • Generate and qualify customer leads
  • Meet and exceed targets in the shape of a monthly lead and opportunity quota
  • Respond to customer queries via live chat, email, incoming and outgoing phone calls
  • Management of the quality and quantity of overall deliverables (KPI’s etc) throughout qualification process including peer review of others output
  • Contact each new Cloud customer, check billing details and verify sign up details
  • Effectively research customer and company using available tools, looking out for Hi-Potential triggers and liaise with Technical resources to assist further
  • Assist in follow-up of Marketing Campaigns and lead generation
2

Online Sales Executive Resume Examples & Samples

  • Take small & mid-size transactional deals/online sales through to close
  • Excellent rapport building skills via phone and email
  • Excellent communication skills (oral/written)
  • Strong organizational skills - must be able to multi-task
  • Strong interest in technology
  • Extensive knowledge of Rackspace Product set
  • High level of familiarity with internal & external tools
  • In depth knowledge of Salesforce.com
  • Team Orientated
  • Demonstrates analytical skills
  • High achiever, has the ability to achieve targets and strives to exceed expectations
  • Ability to learn with own initiative
  • Demonstrates strong motivation, a good self starter
  • Basic understanding of a sales process
  • Preferably 2+ years commercial experience in a successful sales environment (ideally within a B2B telesales environment)
  • Demonstrates self-awareness
  • Educated to degree level or equivalent. Information Technology or related degree is well regarded but not essential
  • Must be able to work some bank holidays and semi-flexible working hours
3

B-online Sales Assistant Resume Examples & Samples

  • Hands on experience with sales or customer interaction experience
  • Effective oral communication skills to identify customers need and convince
  • Can do attitude to achieve targets
  • Required languages English, Hindi and any two other languages
4

Online Sales Consultant Resume Examples & Samples

  • 1 Years proven track record in Sales, or Sales environment
  • Strong customer service skills with both internal and external customers on all levels
  • Detail orientated and organised
  • Previous experience with customer relationship management would be preferred
5

B-online Sales Assistant Resume Examples & Samples

  • Interact with international customers through email and online chats
  • Maintains customer records by updating account information in the database
  • Understand the customers query and identify the their needs
  • Recommend potential products or services to customers by analyzing customer needs
  • Convince customers to purchase the products
  • Maintain relationships with customer by providing support, information, and guidance and providing them with 100% satisfaction on the product they purchase
  • Focus on quality of work and documentation of the action as well
  • Hands on experience with international sales or customer interaction experience
  • Comfortable to work with rotational night shift
  • Excellent written communication skills to convince customers to make sales
  • Ability to identify new ways to expatiate the process
  • Working knowledge with MS office and typing speed should be 25 WP
6

B-online Sales Assistant Resume Examples & Samples

  • Responsible for interacting with PAN India registered customer resulting in a quality sale
  • Customer Interaction will be through calls
  • Understand the customers query and identify the customers need
7

Online Sales Executive Resume Examples & Samples

  • Experience in a high transactional new business sales environment, incorporating value/solutions service selling ideally within the IT/ Technology sector a plus
  • Internet and business savvy with a proficient knowledge of typing and MS Office programs
  • Customer, Quality and Results Orientation
  • Must be able to generate, qualify and close new customer leads
  • Strong full life cycle B2B sales experience (ideally within an Inside/Telesales environment)
  • Personal motivation, Drive and Resilience
  • Proven ability to meet and exceed targets in the shape of KPIs and a monthly quota
  • Can demonstrate and has a willingness to help with the development of team members
  • Hardworking, driven and used to making high volume outbound calls
  • Communication (Written and Oral)
  • Excellent rapport building skills via the phone, chat, email and face to face
  • Outstanding communication skills with the ability to deliver quality conversations in order to present service offerings and overcome objections by telephone
  • Planning and organisational skills
  • Ability to manage multiple work streams and prioritise to reach target
  • Proven ability to prioritise and work on a number of opportunities (for example, between 0-60 day sales cycles) at any time within challenging monthly driven cycle
  • Personal Qualities
  • Professional Sales training and sales process knowledge
  • Goal orientated high achiever with a strong work ethic
  • Creative and collaborative team player
  • Strong organizational and time management skills - must be able to multi-task
  • The ability to respond effectively under pressure
8

Global Online Sales Analyst Resume Examples & Samples

  • 3-5 years of professional work experience
  • 1-2 years of industry experiences
  • Excellent ability to prioritize and manage projects
  • Advanced knowledge in MS Office products
  • Comfortable creating/modifying/implementing analysis using database tools and mined data
  • Degree in Information Science or relating to data analytics
  • Experience with SQL and relational database
  • Business Intelligence tool knowledge
9

Online Sales Specialist Resume Examples & Samples

  • Handle lead generation opportunities through inbound and outbound phone calls, email, and chat
  • Walk prospects through the sign-up process and deployment of Cloud products in Cloud Control Panel
  • Qualify and pass leads and opportunities to the appropriate sales segment
  • Answer prospective customer questions about Rackspace’s products and services and provide information that helps customers understand Rackspace’s value propositions
  • Make outbound calls including, but not limited to, nurture for sales segments, trade shows, and marketing campaign efforts
  • Meet and exceed monthly lead generation and opportunity conversion targets
  • Knowledge of the qualification criteria for opportunities, with an understanding of escalation procedures
  • Ability to learn technical details of Rackspace’s product portfolio and apply that knowledge effectively to answer prospect/customer questions
  • Open to coaching, redirection, and continuous feedback
  • Excellent communication skills over the phone, and through email and chat
  • Ability to handle multiple projects simultaneously, prioritizing workloads to meet competing deadlines
  • Ability to successfully work and promote inclusiveness in small groups
  • Ability to provide FANATICAL support to customers, prospects, teammates, and fellow Rackers
  • Bachelor’s degree required, prefer degree in business, marketing, or technology related field
  • 1+ years of sales experience, incorporating value/service selling required
10

Senior Online Sales Specialist Resume Examples & Samples

  • Drive global online sales for business products
  • Focus on increasing monetization value of business products
  • Propose and implement programs to grow sales and user acquisition, including promotions
  • Collect and analyze marketing program data, synthesize results and identify actionable opportunities and best practices to improve performance
  • Fully understand the ecommerce, e-store and in-product messaging structure and improve tracking, performance and ROI
11

Head of Online Sales Resume Examples & Samples

  • P&L DELIVERY – all online sales whether it is direct (e.g. Amazon) or indirect (e.g. Tesco.com or Booker)
  • GEOGRAPHY – GB and Island of Ireland
  • CRITICAL STAKEHOLDERS – GM GB, Ireland, Commercial Directors and their leadership teams (LT). Key customers across Europe
  • KEY BUSINESS PARTNERS – eCommerce LT, Media & Futures Team, GB & Ireland Finance, Customer Marketing
  • OWN AND DRIVE A P&L - step change the e-Commerce P&L from c.£34m net sales to £150m by F20
  • INSPIRING PEOPLE LEADER – run a team of individuals, providing clarity of direction, personal development & practical support
  • MOBILISE THE BUSINESS – integrate & partner with different functions to develop and implement opportunities that unlocks near-term and longer-term growth for our customers and ourselves
  • BE AN AMBASSADOR – drive a call to action across the wider business with PASSION, ENERGY & TENACITY
12

SSR Online Sales Consultant Resume Examples & Samples

  • Develop FBA recruitment strategy by analyzing the data and defining FBA value proposition
  • Identify, recruit and support sellers of various to adapt Amazon features and services on aggressive growth plans
  • Review and monitor performance and sales of Amazon's sellers in order to provide them with consulting advice to grow their business
  • Feed back to other teams within Amazon worldwide lessons learned during project implementation and post-live support phases
  • Excellent organization skills and ability to effectively manage multiple projects and to evolve in an ambiguous environment
  • Import and Export background
13

Online Sales Executive for Marketplace Resume Examples & Samples

  • Assist line manager to negotiate and sign contract with online dealers once a year
  • Daily tracking, reporting and data analysis on traffic, conversion and sales
  • Monitor end consumers' feedback to find out problems and improve the sales and customer satisfaction
  • Carry out plans to meet platform objective, including daily operation process, promotion calendar, new product launch plan and other marketing plan
  • Monthly and quarterly sales plan and review with dealers
  • Daily monitor and manage the store on page design, online service, fulfillment rate and so on
  • Monitor all competitors' activities and promotions
14

Online Sales Executive for Resellers Resume Examples & Samples

  • Daily sales tracking, reporting and data analysis
  • Manage daily operation on page design, online customer service, fulfillment rate and so on
  • Monitor daily sales data and end consumers' feedback to find out problems and improve the sales and customer satisfaction
  • Regular communication with customer to carry out plans to meet platform objective, including daily operation process, promotion calendar, new product launch plan and other marketing plan
  • Sales planning and forecast
  • Monthly and quarterly sales plan and review with customers
15

Online Sales Consultant Resume Examples & Samples

  • Develop a category recruitment strategy by analyzing the competitive landscape and defining new products' value proposition
  • Identify and Initiate the projects which can optimize working process, feedback to team lessons learned during project implementation and post-live support phases
  • 3+ years experience in sales related role
  • Strong quantitative analytical skills (including database analysis and Excel skills)
  • Passion for customers and high attention to details
  • Proven ability to both think strategically and execute plans
  • Excellent organization skills, and ability to effectively manage multiple projects and to evolve in an ambiguous environment
  • Ability to interact at management level with medium-to-large Chinese and International companies
  • Business development or key account sales/management experience
  • Business/Marketing/Economics/Management education from a top university
16

Online Sales & Services Manager Resume Examples & Samples

  • Oversee online sales objectives, strategies, advertising and promotional programs, and ensure execution. Work with auction marketing department to drive key messaging at auction level and maximize use of all available communications materials available
  • Manage Online Sales and Services team and drive full utilization of all team members. Prepare a monthly execution plan for the department to meet the online budget
  • Must make available all ADESA.com related materials and set specific goals for introduction of products and services to target accounts
17

Online Sales & Services Lot Specialist Resume Examples & Samples

  • Inspect vehicles selected for internet business. Includes but not limited to Quick Look reports for dealer units and ProView reports for all consignors
  • Assist Online Sales and Services department in the location and tracking of missing vehicles via Auction Trac system
  • Assist in assuring inventory is in the proper designated areas of the lot at all times. Help with physical inventory on a periodic basis. Move vehicles requiring services from Mechanical Services Shop, Body Shop or Detail Shop to the proper staging areas at the required time. Assist in verifying that repairs are completed and charges submitted
  • Number, sticker, and stage vehicles for pre and post sale activities
  • Practice and promote teamwork at all times. Set a good personal example of attitude and performance
  • Make sure all area conditions do not threaten employee safety. Respond to and follow proper procedures on employee accidents, injuries, and loss or damage to any property. Report all incidents immediately. Practice and instruct all employees in proper loss prevention and reaction procedures. Report all incidents properly and immediately
18

Dutch Multinational Online Sales Resume Examples & Samples

  • Fluency in written and spoken Dutch and English
  • Minimum of 6 months customer service experience in any sector
  • A strong sense of humour is required
  • Technical aptitude (computer literate, able to quickly learn new applications)
19

Online Sales & Services Mgr Resume Examples & Samples

  • Strategic business partner to the GM, Dealer Sales team, auction operations management, and corporate support to ensure maximum leverage of ADESA.com services to increase sales
  • Build strong relationships with customers of ADESA.com through training, education and awareness to match the customer’s needs to the product offerings. Facilitate feedback from customers to assist with online sales initiatives and improvements and provide feedback to the Regional Online Sales Manager
  • Form relationships with local organizations and affiliations in the automotive retail industry
  • Require use of SalesForce for the documentation and execution of all online sales activities by all members of the Online Sales& Services team
  • Work with Dealer Sales & Services Manager to refine strategy for the transition of target accounts to ADESA.com
  • Work with Dealer Relations Representatives to drive in-depth understanding and key messaging to the potential buying audience to drive greater exposure of online inventory. Prepare a brief bulleted list of highlights each week and deliver that list to GM and Dealer Relations team
  • Foster continual improvement of online experience at auction and solution offerings to achieve growth
  • Maintain and promote positive employee relations and morale whenever possible by practicing sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance
20

Senior Product Manager, Online Sales Resume Examples & Samples

  • Drive the Online Sales Business Unit's product roadmap in order to hit revenue growth targets, and $30M+ in bookings annually
  • Work closely with Digital leadership team to build overarching monetization strategy in the Online channel
  • Build roadmap and backlog, working closely with many cross functional teams including Engineering, Design, Analytics, Systems, Sales, and Marketing
  • Work with cross-functional teams to author product requirements and collaborate with engineering to drive projects to completion
  • Partner with Acquisition and Web Marketing team in order to develop best in class top of funnel experiences aimed at optimizing customer acquisition through the online channel
  • Leverage key metrics and data analysis to test and iterate to drive stellar sign up, onboarding, upgrade and retention experiences, across the entire customer lifecycle
  • Work with Analytics, Systems, Marketing Ops and Sales Ops teams to improve efficiency and data quality throughout operational aspect of Online Sales
  • Engage with leadership team on a regular basis for strategy, execution and market discussions
  • 3+ years experience in Product Management, Product Marketing, or a Product-related role
  • Strong customer and usability focus; experience in driving user-centered design projects highly desirable
  • Expertise working on web products, enterprise or consumer with a track record of driving user growth, engagement or virality
  • Strong background in quantitative analysis and the ability to properly set goals
  • Experience in leveraging analytics platforms to test, iterate, and optimize
  • Experience in integrating with billing and CRM systems preferred
  • Excellent organization and communications skills. MUST be highly collaborative
  • Natural leadership skills and ability to work across multiple teams and with members at different levels
  • BA/BS degree from a top tier university, MBA a plus
21

Director Online Sales Resume Examples & Samples

  • Drive wireless and Residential transactions using traffic techniques
  • Degree in Business Administration, Marketing, or equivalent
  • 10+ year of relevant sales, ecommerce, offer management, and digital/online experience
  • Experience in managing and leading teams of direct reports
  • Strong understanding of sales and digital ecosystem
  • Natural or trained ability to grasp both product and technical aspects of web applications, database functionalities, general web functionality
22

Online Sales & Services Rep Resume Examples & Samples

  • Proper use and navigation of Salesforce including but not limited to logging calls, running reports, viewing dashboards
  • Print stickers for sale per PRIDE guidelines
  • Communicate with buyer, seller, and appropriate departments for passed/failed post sale inspections or arbitration
23

Analyst, Online Sales Resume Examples & Samples

  • Support the creation and delivery of the Online Sales offer roadmap, liaise with channel and wireless marketing teams to integrate Online sales growth requirements into Q+ planning activities
  • Liaise / partner with CBU, CEX and IT cross functional teams to ensure end to end delivery against chanel KPIs, marketing campaign and offer execution roadmap
  • Support online wireless sales planning and traffic performance activities incl. regular monitoring, gap closure tactic development and implementation
  • Partner with Commercial Strategy, Wireless finance, Base Marketing and Go To Market teams to plan and manage the digital execution of sales incentives
  • Support development and delivery of sales promotion and ‘Need to Believe’ campaigns across display, search, social and owned media channels to drive qualified shopper traffic across key transaction types
  • Provide regular/ ad hoc sales and traffic performance reporting, act as an evangelist and educator for digital / online sales
  • Participate in digital retail merchandising governance activities to ensure rogers.com and related wireless marketing sites are optimized to drive digital sales, support retail / brand leaseline strategies and support the residential and self-serve business requirements
  • Support ad hoc projects as required
  • Must have a passion for Customer-first digital experiences and eCommerce
  • Bachelor's degree in Business Administration or Computer Science (an asset) or relevant experience
  • Familiarity with the Adobe Analytics suite for digital performance measurement an asset
  • Ability to take initiative and work autonomously
  • Familiarity with digital retail marketing and online sales environments an asset
  • Entrepreneurial spirit with a collaborative and proactive approach to problem solving
  • Able to work within tight deadlines and under pressure in a complex, sometimes ambiguous, always multi-project environment
  • Understanding of big data/ customer intelligence capabilities and relevant business applications an asset
  • Good collaboration, communication and presentation skills (both spoken and written)
  • In-depth knowledge of MS-Office tools, such as Powerpoint, Word, Excel, Access, Project
24

Online Sales & Services Admin Resume Examples & Samples

  • Business partner to the GM, Dealer Sales team, auction operations management, and corporate support to ensure maximum leverage of ADESA.com services to increase sales
  • Build strong relationships with customers of ADESA.com through training, education and awareness to match the customer’s needs to the product offerings. Facilitate feedback from customers to assist with online sales initiatives and improvements and provide feedback to Regional Online Manager
  • Ensure prompt and courteous service to online customers and vendors. Resolve any online customer complaints in a friendly, courteous manner. Advise the General Manager of all serious complaints or incidences
  • Ensure photos of vehicles per company specifications are downloaded and available for online sale
  • Work with auction operations team to refine operational processes for online inventory to ensure operational excellence and maximize exposure to promote and sell inventory. Monitor and ensure compliance with all contractual customer, contractor and supplier agreements
  • Assist in assuring the inventory is in the proper designated areas of the lot at all times. Help with physical inventory on a periodic basis
  • Prepare and distribute weekly/monthly online performance reports including sales and buyer activity generated by auction sales team. Distribution includes GM, auction’s management team and Regional Online Manager
  • Require use of SalesForce for the documentation and execution of all online sales activities by all members of the e-commerce team
  • Ensure proper follow-through on all directives, bulletins, schedules and accounting from the General Manager or other corporate sources. Maintain a good flow of communication with all personnel
  • Monitor vehicle processing levels and work with managers and supervisors to ensure maximum efficiency
  • Maintain and promote positive employee relations and morale whenever possible by practicing sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow through and communicate employee relations problems to the Manager
25

Multinational Online Sales Resume Examples & Samples

  • Make a meaningful difference to the people you engage with to build excitement about Brand & Products
  • Accountability and ownership for overall performance
  • Flexible and adaptive to changing technologies, processes, and environments
  • Ability to work and make decisions with minimal supervision
26

Multinational Online Sales Phone Specialist Resume Examples & Samples

  • Achieve excellent customer satisfaction; business results and sales related KPIs including Close Rate & Revenue Per Call
  • Drive an outstanding customer experience, which is relevant, memorable and personable, by profiling each customer’s individual needs
  • Consult with Customers to identify needs and build a total solution
  • Ability to multitask by effectively dealing with 3 customers at once (Chat only)
  • Have a Fun outgoing personality
  • Be comfortable in a fast-paced, performance-based environment where all interactions are monitored, recorded, and assessed
  • You enrich the lives of others and are inspired to provide a truly exceptional experience one customer at a time
  • Strong listening skills (adaptive communication and active listening)
  • 1-2 years proven experience in a customer service/sales environment
  • Professional verbal and written communication skills
  • Excellent judgement and decision-making skills
27

Director Online Sales Resume Examples & Samples

  • Provide strategic direction and innovation to ADESA’s online sales teams
  • Monitor actuals, budgets and other strategic management tools to ensure we are meeting customer expectations. Analyze and provide feedback to the auction on their weekly/monthly results
  • Propose strategies and tactics to manage any competitive threats in order to take advantage of all opportunities
  • Act as the liaison between customers and ADESA as well as between various internal departments to resolve any potential or existing issues
  • Serve as a subject matter expert to assist in the development of the future state product and/or processes
  • Ensure any new initiatives impacting online sales at the auctions are properly trained and executed
  • Maintain communications and reporting for and including but not limited to the following: RVPs, Auction GM’s, Regional Dealer Sales and Services team, Major Dealer sales team, field Online teams, Mesa sales, Commercial Sales, Inside sales
  • Develop new and manage existing marketing and sales strategies pertaining to market penetration
  • Closely integrate and share information with all product and strategic business managers to research and propose ways to cross functionally integrate applications and opportunities throughout the business
  • Conduct regular meetings to review current issues, update on existing issues and follow up on new action items
  • Maintain relationships with stakeholders by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state of the art practices; participating in professional societies
28

Online Sales & Services Rep Resume Examples & Samples

  • Respond to customer inquiries and provide quality service relating to vehicles sold in an online venue (LiveBlock and DealerBlock)
  • Make sure customers, dealers, and auction personnel receive prompt, efficient and courteous attention for all contacts and transactions
  • Evaluate inventory and research buyer history to match inventory to customers in an effort to increase sales
  • Verify that vehicle information is accurately recorded and numbered for sale
  • Reconcile online sold vehicles for LiveBlock and DealerBlock. Verify purchases are accurately recorded. May assist in preparation of titles, contracts, bill of sale, pre-sale and post-sale reports and post reconditioning charges incurred
  • Navigate and educate customers on all aspects of ADESA.com, and phone applications (Marketplace and LiveBlock) while building strong dealer relationships
29

Director of Global SMB & Online Sales Resume Examples & Samples

  • Build a global SMB & online sales engine that will help Workplace to recruit and retain millions of new customers. Manage a global team across London, Menlo Park, Singapore
  • Oversee the executive management and winning strategy of the Workplace SMB & online sales organisation
  • Define and implement global processes, analytical tools and systems to drive scalable growth in the SMB channel
  • Build training and management systems to elevate the performance of our SMB team
  • Manage daily and weekly activities, pipeline analysis, and forecasting to ensure replicable, above-quota results
  • Be an influential leader working closely with Marketing and product/engineering to devise channel and funnel strategies to win the market
  • Ensure the implementation of improvements in business processes yielding increased sales performance, and/or higher operational efficiency
  • Develop and implement go-to-market plans for all regions across the world, prioritising the most scalable and valuable markets
  • Provide market analytics, audience insights, knowledge and strength to help drive initiatives critical to ongoing acquisition, growth and retention of most valued clients
  • 10+ years of experience in SaaS space, in a highly competitive market with strong preference for growth company experiences
  • Expertise in growing and leading a global SMB & online sales business, working closely with product and marketing teams
  • Strong cross-functional, matrix / stakeholder and leadership skills and the ability to influence across all levels of the organisation
  • In-depth knowledge of sales and account management principles and practices as applied in a SaaS, B2B environments
  • Highly analytical and process oriented
  • Experience in driving structured processes and leveraging analytics from large datasets to drive growth programs
30

Online Sales Resume Examples & Samples

  • Completing and uploading data files to various distributor portals
  • Review and recommend updates to distributor websites
  • Manage multiple projects and meet required deadlines
  • Full-time university student pursuing a degree program
  • Strong academic performance and proficient in Microsoft Office programs (e.g. Excel, Word and PowerPoint)
  • Ambitious, highly-motivated self-starter, with desire to innovate and drive change
  • Excellent communication skills (written and oral), attention to detail, and ability to prioritize multiple tasks and deadlines
31

Cataloguer, Jewellery & Watches Online Sales Resume Examples & Samples

  • Cataloguing and Research
  • Cataloguing and researching items for online Jewellery and Watches sales
  • In depth market knowledge and awareness
  • Functional working knowledge of the whole auction process and related procedures (e.g. shipping regulations, etc)
  • Proven business acumen and a proactive approach to problem solving
  • Excellent interpersonal and communication skills, both written and oral, and a commitment to an exemplary level of client service
  • Be able to demonstrate the capacity to take responsibility in order to ensure that the department functions effectively and efficiently
  • Be self-motivated with a proactive approach and enthusiasm to learn
  • Be a team player with a co-operative attitude and a willingness to take on a wide variety of tasks
  • Good organisational skills with proven ability to work well under pressure and to meet deadlines
  • Flexible and receptive to change
32

Multinational Online Sales Specialist Resume Examples & Samples

  • Handle inbound sales contacts from customers (phone or live chat)
  • Become a true champion in delivering a world-class customer service
  • Work both individually and as part of a team to promote a positive and energetic working environment
  • Ideal candidate will have owned or have experience using Mac, iOS, Android, tablets, smartphones
33

Multinational Online Sales Chat Specialist Resume Examples & Samples

  • Have a fun outgoing personality
  • Desire to create a meaningful difference to the people you engage with to build excitement about Brand & Products
  • Take ownership of the customer experience and satisfaction on all interactions
  • Capability to take on-board constructive feedback and use this to drive skill-set and performance even further
  • Be comfortable in a fast-paced, performance-based environment with plenty of dynamic change
  • All successful candidates will be required to go through a basic background and verification check. All offers will be subject to satisfactory checks*
34

Multinational Online Sales Specialist Resume Examples & Samples

  • Experience with customer service using chat channels is desired but not essential
  • Excellent soft-skills in areas such as empathy, active listening, willingness to assist, engagement, tone and rapport building
  • Desire to provide an outstanding customer experience, which is relevant, memorable and personable
  • Capabilities of working individually and as part of a team to promote a positive, cohesive and energetic working environment
  • Minimum of 12 months’ customer service experience in any sector
  • Ideal candidate will have owned or have experience using various technology including; Mac, iOS systems, Android, tablets, smart phones
  • Excellent judgment and decision-making skills
35

Online Sales Associate, Gucci Resume Examples & Samples

  • Manage verification of orders for fraud and ensure timely fulfillment
  • Resolve order-related issues by liaising between client and internal/external groups (warehouse/UPS/repairs)
  • Keep current with product information and attend pre-season product training meetings
  • Identify opportunities, seek new initiatives, and participate in the development of functional and service enhancements in order to maximize sales
36

Specialist, Online Sales Analyst Resume Examples & Samples

  • Manage incoming analytics and reporting requests and engage stakeholders to understand the underlying business problem, base assumptions and desired outcomes
  • Collaborate with business partners to identify opportunities
  • Deliver outputs within agreed-upon timelines
  • Develop strong partnerships with Operations, Marketing and MarComm
  • Curiosity
  • Knowledge of online ecosystem
  • Expertise in Excel
  • Advanced Formulas. (vlookups, getpivotdata, Mid, Len, Search, Clean, Right, Left, If/Then)
  • Tables & Formatting
  • Conditional Formatting
  • Pivot tables & Pivot Reporting
  • Knowledge of web analytic tools. (Adobe Analytics, Omniture, Web trends, Google Analytics etc.)
  • Strong interpersonal, consulting, collaborative, oral and written communication skills
  • Passion for uncovering business needs, identifying opportunities, and aligning efforts to ensure timely implementation
  • Know how to visualize data and tell stories
  • Exposure to Tableau
  • Proven project management and change management skills
  • Experience in SAS, Tableau, MicroStrategy is an asset
37

Online Sales & Svcs Lot Spec Resume Examples & Samples

  • Walk fresh inventory, grade and mechanical cars with Rep. Recommend repairs to generate revenue
  • Walk all vehicles with Reps prior to sale checking the quality of Recon
  • Communicate with customer for failed post sale inspections or arbitration
  • Ensure arbitrated units are restocked into inventory and proper announcements are made
  • Assist the Manager in monitoring and ensuring compliance with all contractual customer, contractor and supplier agreements in conjunction with the accounting department
  • Any other duties assigned by the General Manager or designated manager
  • Standards of Conduct
38

Online Sales & Svcs Lot Spec Resume Examples & Samples

  • Take photos of vehicles using a digital camera per company specifications and download photos onto a PC
  • Utilize the U1’s to do headers and photos on cars
  • Assist EBusiness department in the location and tracking of missing vehicles via Auction Trac system
  • Using PC, able locate vehicles utilizing the Auction Trac software
  • Assist in assuring the inventory is in the proper designated areas of the lot at all times. Help with a physical inventory on a periodic basis
  • Move vehicles requiring services from Mechanical Services Shop, Body Shop or Detail Shop to the proper staging areas at the required time. Assist in verifying that repairs are completed, charges submitted and inventory is moved to the designated lot area
  • Number and sticker vehicles for sale
  • Stage Vehicles for the sale
  • Assist with representing vehicles on the auction block and assist sales representatives as needed
  • Mark vehicles as “sold” from Internet Sale
39

Online Sales Resume Examples & Samples

  • O Handle lead generation opportunities through inbound and outbound phone calls, email, and chat
  • Ability to learn technical details of Unity product and apply that knowledge effectively to answer prospect/customer questions
  • Ability to provide FANATICAL support to customers, prospects and teammates
40

Online Sales & Services Mgr Resume Examples & Samples

  • Advanced knowledge of the market trends and implications of those trends for the industry, customers, markets and competition
  • Advanced understanding of how sales interrelates with all other functions
  • Exhibits high credibility and trustworthiness to customers and to the company
  • Advanced selling skills--establishes relationships with customers
  • High endurance and energy levels--works until the customer/company's needs are met
  • Technical skills to include working knowledge of Microsoft Office
  • Knowledge of and ability to use communication and technology tools used within KAR Auction Services, Inc. and subsidiaries"
41

Director, Online Sales, & UK Resume Examples & Samples

  • Lead the strategic development of an on-going Product Portfolio, go to market and overall merchandising strategy for the Online Channel and strategic retailers to meet the needs of online shoppers, balancing customer complexity along with both internal and external requirements. You'll be building expertise in the organization regarding the Online Channel and customers. This trust and expertise will be initiated with your creation, agreement and implementation of online-specific annual business plans/objectives
  • As owner of the regional "Pure Play" eCommerce sales strategy, you will provide guidance and direction for all online accounts. You will be the "Keeper of the Brand" in the digital world for Fender with its retailers, ensuring proper application of Fender- and retailer-branded content and assets thus helping drive a consistent Fender brand experience promoting eCommerce sales with our online sales partners specifically
  • In support of Fender’s emerging Fender Digital products and services business (Fender Tune, Fender Tone, Fender Play) you will work closely with the global digital, marketing and regional sales leadership to support the overall sales & marketing efforts to drive revenue and create a global ecosystem of connected players
  • We will also depend on your strength at new business development to effectively develop eCommerce Partnerships with Ebay, Amazon, and other vendors, specifically with regard to online sales strategies for varying types of products, both active and inactive
  • Additionally, you'll partner with the internal team's efforts around pricing and sell-thru of inactive products, coordinating with the Product teams to promote movement of these products through the Fender network. Part of your success with the Pure Play accounts will be to establish a tier level plan while also creating and implementing processes/guidelines for clear "Rules of Engagement" which will correlate to the accounts based on their tier
  • Partner with our global Digital product and marketing teams to monitor traffic, qualitative and engagement trends for digital and mobile platforms focused on online/eCommerce sales
  • Reporting will be a key tool by which performance is measured. You'll present editorial projects, franchises and associated traffic and qualitative metrics to the sales team on a regular basis, providing specific advertising and traffic-driving solutions for clients
  • In order to understand and build relationships with our clients, direct management of key retailer relationships and your attendance at client meetings will be necessary. We will ask you to participate in business development with sales management and account executives in order to provide digital sales ideation
  • 8-10 years of experience in digital or technology sales and online/eCommerce customer engagement or digital sales management
  • Proven ability to lead internal teams and external retailers & account teams in engagement and best practice implementation with both Click and Brick (Hybrid) and Pure Play retailers
  • Strong customer service orientation with exceptional online sales track record
  • Display strong leadership, ability to collaborate and work cross-functionally with a passion to grow FMIC’s sales capabilities
  • Significant ability to interact and demonstrate collaboration with customer at executive levels
  • Ability to think creatively and strategically, and to take a hands-on approach with a technical aptitude
  • Display an aptitude and eagerness for learning new expertise on how to commercially “win” in eCommerce – inside & outside the organization
  • Demonstrate a clear ability to influence and communicate effectively across all levels within an organization and geographically
  • Proven capability to determine a strategic vision and lead its execution
  • Expert-level of understanding of organic growth and paid-search methodologies as related to eCommerce sales
  • Familiarity with and utilization of CRM tools
  • Demonstrated ability to bridge traditional sales methodologies with online consumer engagement and sales effectiveness
  • Strong understanding of SEO
  • Ability to engage retailers with a consultative sales approach
  • Experience partnering cross-functionally within an organization to execute on a strategic plan
  • Consultative / Collaborative approach to working with retailers to drive both FMIC and online retailer growth & profitability