Mgr-info Sys Resume Samples

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BW
B Waters
Bridie
Waters
9549 Ephraim Village
Houston
TX
+1 (555) 365 9111
9549 Ephraim Village
Houston
TX
Phone
p +1 (555) 365 9111
Experience Experience
Boston, MA
Mgr-info Sys
Boston, MA
Flatley and Sons
Boston, MA
Mgr-info Sys
  • Manage staff, including recruiting/hiring, training, work assignment/scheduling, coaching and counseling employees
  • Learn various IT systems and applications and assist in personnel development
  • Ensure best practices are followed. Identify and implement system and process improvements
  • Identifies technology opportunities and develops system and application strategies and roadmaps
  • Ensure development and implementation of an effective IS security education, training, and awareness program
  • Perform other duties as assigned
  • Track service metrics, review delayed tickets and customer surveys for improvement opportunities
New York, NY
Info Sys Sec Risk Alys Mgr
New York, NY
Effertz Inc
New York, NY
Info Sys Sec Risk Alys Mgr
  • Supervising the Technical Security team in Owego, including all line management responsibilities such as performance evaluation, budget, manning, work schedules, etc
  • Coordinating the Technical Security program in Owego with other LOBs within RMS
  • Acting as a liaison with government agencies such as the Defense Security Service (DSS), Defense Information Systems Agency, and internal and external Counter Intelligence Organizations
  • Manage a team that authors Risk Management Framework System Security Plans, maintains accreditations, and performs technical certification for accredited systems, and implements an information systems (IS) security education program
  • Coordinating efforts of Technical Security with IT operations organizations
  • Providing Technical Security portion of proposals (e.g. Basis of Estimate, etc.) and modifications to existing contracts
  • Engage with program management, engineering staff, and other security and program personnel resolve technical security-related issues
present
Detroit, MI
Mult Fnc Info Sys Anls Mgr
Detroit, MI
Langworth-Johnson
present
Detroit, MI
Mult Fnc Info Sys Anls Mgr
present
  • Establishes metrics to measure performance against commitments and establish business rhythms to present to senior leadership
  • Oversee the development and sustainment of the CDS Technical Roadmap and Unified Systems Architecture frameworks
  • Create integrated organizational structure that optimizes engineering and automation projects across all platforms (Windows, iOS, macOS)
  • At least 5 years in the IT domain, concentrating on device management
  • Responsible for LM Commit, Merit, Promotion, Talent Planning, Training and Development activities for direct staff
  • Manage annual budget of approximately $2M
  • Technical expertise in IT Systems, System Administration and Server Management tools
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Cornell University
Bachelor’s Degree in Computer Science
Skills Skills
  • Ability to manage backup solutions and technologies
  • Knowledge of Citrix
  • Working knowledge of various hardware platforms and software applications
  • Ability to review, analyze, document, and explain technical systems and data
  • Ability to troubleshoot network connectivity issues
  • Ability to coach and mentor employees
  • Working technical knowledge of network, storage, server, and database management
  • Offensive Security Certified Professional (OSCP)
  • (ISC)2 Certified Information Systems Security Professional (CISSP)
  • Ability to interact with and effectively present information to employees, management and customers
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2 Mgr-info Sys resume templates

1

Mult Fnc Info Sys Anls Mgr-jrss Functional Manager Resume Examples & Samples

  • Experience with military command center type environments
  • Large Complex Network migration, transition or operations experience
  • Workforce Management. Ability to manage and lead a team of professionals providing 24x7x365 network operations. Experience with leading others and setting expectations amongst the group. Strong leadership skills with the ability to overcome obstacles to meeting mission success
  • Proven ability to work with customer, technical, and functional subject matter experts (SMEs)
  • Ability to manage and collaborate with a global workforce including LM and partner company employees
  • Good verbal and written communications. Strong analytical and problem solving skills
  • Experience on GSM-O JRSS
  • DoD 8570 IAT2 certification within 60 days of start date
  • SECRET Security clearance (or ability to obtain one)
  • Ability to work in a team focused, dynamic environment
  • Leidos is a global leader in the integration and application of information, technology and systems working to solve the world's toughest challenges in the civil, health, defense, intelligence and homeland security markets. The company's 33,000 diverse employees support vital missions for government and commercial customers in 30 countries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10 billion for the fiscal year ended January 1, 2016 after giving effect to the recently completed combination of Leidos with Lockheed Martin's Information Systems & Global Solutions business (IS&GS). For more information, visit www.Leidos.com. The company's diverse employees support vital missions for government and commercial customers. Qualified women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Leidos is an Equal Opportunity Employer
2

Mult Fnc Info Sys Anls Asc Mgr Resume Examples & Samples

  • At least seven years of providing direct support to end users of computer applications preferred, including at least three years supervising a team providing such support
  • Experience actually setting up an end user support program
  • Must be an expert user of the applications supported
  • Must have in-depth knowledge of the network, telecommunications, and operating systems environment being supported
  • At least two years of experience in automated litigation support very strongly preferred
  • Experience with DOJ office automation environments extremely helpful
  • Outstanding oral and written communications skills required
  • Responsible for designing, implementing, and overseeing end-user support for a large organizational component employing a broad spectrum of applications and hardware. For example, in the Civil Division, the User Support Program Manager would be the senior person overseeing the Division’s Self Help Program
  • Responsible for designing, directing, and evaluating the effectiveness of the entire program
  • Oversees all aspects of user and system documentation, training, communications, budgeting and staffing
  • Proactively seeks improvements to products, technologies, and approaches, and independently provides recommendations to Government managers on the best ways to make applications available and on which packages might be best suited for particular needs or the existing technical environment
  • Reports to the Contractor IT Manager or the Systems Manager for a very large case, but works extensively and directly with Government managers, attorneys, IT personnel, and support staff
3

Mult Fnc Info Sys Anls Mgr Resume Examples & Samples

  • At least several years of first line management experience will also be required
  • Excellent oral and written communication skills are required
  • In all cases, management skills, systems analysis and leadership skills, and communications skills will be extremely important
  • Managerial experience required
  • Manager is responsible for all technical aspects of very large projects, particularly those with unique and/or complex requirements. For example, for reasons of security, or location, or because of specialized software requirements or telecommunications access needs, some projects may require establishing a separate, dedicated local area network, with a dedicated database server. Other projects may require setting up a large number of specialized databases or customized applications for analyzing case data. IT support staff may need to be dedicated to the maintenance of these systems. In such instances, the Government may order the services of a Systems Manager to manage all of the IT resources for the project, from hardware and software, to staffing, to coordination and interconnection with other already existing systems
  • Typically reports to the Contract IT Manager or to the Lead Project Manager or Deputy Division Director for the project
  • Must take a very proactive, leadership role in managing the IT aspects of the project, including actively coordinating with a variety of Government representatives, other contractors, and other project and Contractor components, anticipating problems, hiring and training staff, etc
  • Manages user help desk support, system and user documentation, system and user training
  • Oversees development of configuration management, risk analysis, and disaster recovery solutions
  • Ensures that system and data security are adequately implemented and enforced
  • Consults with COR regarding scheduling of work, personnel assignments, priorities and progress reporting; plans, staffs, schedules, and develops cost estimates for work to be performed; and reports on progress
  • Directs and supervises staff; ensures conformance to functional requirements, technical design, and work standards; ensures successful completion of work, timeliness of deliverables, and quality control
4

Mult Fnc Info Sys Anls Asc Mgr Resume Examples & Samples

  • Bachelor's degree or higher
  • Ability to manage multiple complex and time-sensitive litigation support activities simultaneously
  • Minimum of 5 years litigation support management
  • Strong customer/collaboration skills
  • Hands on experience with Relativity
  • Ability to lead and manage a team/supervising day-to-day activities
  • Strong problem-solving skills
5

Mult Fnc Info Sys Anls Mgr-disa Gsm-o Scott AFB Resume Examples & Samples

  • Large Complex Network Engineering experience
  • Technical depth in network services and architecture (BGP, OSPF, DHCP, DNS, TCP/IP, WAN, VPN, VLAN, VRF, etc)
  • Experience with network architecture planning and design
  • In depth understanding of IP, UC and transport networks and equipment. Experience with troubleshooting of network problems
  • Ability to manage and lead a team of network operations and engineering professionals globally
  • Proven ability to manage operations and engineering activities to achieve and exceed defined Service Level Agreements
  • Budget planning, scheduling and execution
  • Strong leadership skills with the ability to overcome obstacles to meeting mission success
6

Mult Fnc Info Sys Anls Mgr Resume Examples & Samples

  • Extensive experience leading large multi-functional teams
  • Excellent communication and customer service skills
  • Experience with Ticket Management systems such as BMC Remedy or ServiceNow
  • Ability to lead and manage third party IT support teams, understanding and enforcing contractual obligations, and managing both operational and financial aspects of a third party agreement
  • Applied experience with Information Technology Services Management (ITSM)
  • Extensive experience with seat management best practices
  • Experience with public speaking
  • ITIL intermediate certification
  • Project Management Professional (PMP) Certification
7

Mult Fnc Info Sys Anls Senior Mgr-disa Gsm-o Scott AFB Resume Examples & Samples

  • Large Complex Network Operations experience
  • Workforce Management
  • Proven ability to work with customer, technical, and functional subject matter experts (SMEs) globally
  • Strong written and verbal communication skills with the ability to effectively communicate and form partnerships with senior level officials within all branches of the DoD
  • Ability to manage and lead a team of network operations professionals globally
  • Proven ability to manage operations to achieve and exceed defined Service Level Agreements
8

Mgr, Info Sys Technology Resume Examples & Samples

  • Minimum 10 years related working experience
  • Leads the technical strategic vision, execution, maintenance, and quality assurance for application development
  • Experience developing creative solutions to complex business problems utilizing technical solutions
  • Strong project management background with 5 years expertise including; project estimation, preparation of project plans, tracking, and status reporting including management of project-related budgets
  • Ability to partner with Business on demand planning/management regarding needs for application services
  • Manage staffing and budget
  • Highly self-motivated, directed, and change oriented
  • Supervisory experience such as mentoring, performance management and development of employees
  • Influential communication and ability to achieve alignment
  • Proven track record of achieving desired results
  • Experience in leading technical teams, with demonstrated success in career and professional development of team members
  • Strong interpersonal skills; demonstrated ability to debate, dialogue, negotiate, influence and work with others collaboratively and constructively
9

Mult Fnc Info Sys Anls Asc Mgr Resume Examples & Samples

  • Configuration Management and Network Impact Assessments experience
  • Change Management Experience
  • Ability to manage and lead a team of IT professionals providing 24x7x365 network operations, administration, and maintenance
  • Understanding of both IP and transport networks and equipment
  • Proven ability to manage IT operations and maintenance activities to achieve and exceed defined Service Level Agreements
  • Ability to drive innovation and apply continuous service improvement to drive effectiveness and efficiency in a firm fixed price performance based contract environment
  • Knowledge of IT operations tools and their use and application for monitoring and control of distributed IT networks
  • Ability to travel less than 25%
  • Ability to manage and collaborate with a global workforce including Leidos and partner company employees
  • Good verbal and written communications
10

Mult Fnc Info Sys Anls Mgr Resume Examples & Samples

  • 10+ years of experience with mainframe hardware and software pertaining to the following
  • Network communication connectivity – VTAM, TCP-IP, HOD, HATS, FTP
  • Systems Programming – CICS, DB2, MQ, M204, IDMS, z/OS, z/VM, PC-SAS, TWS, Endeavor, IBM Connect:Direct, TIBCO, CA1, ICF
  • ITILv3 Foundations certification
  • Proven ability to drive change, process improvement, and lead RCA for permanent solutions in the mainframe environment
  • Demonstrated ability of oral and written communications to the highest levels of management
  • Demonstrated experience with managing performance metric contracts that must conform to SLAs
11

Mult Fnc Info Sys Anls Mgr Resume Examples & Samples

  • Create integrated organizational structure that optimizes project execution across all initiatives in CDS
  • Plan workforce development approach to address any technical skills gap, provide career growth opportunities, and reduce operational risk
  • Manage annual budget of approximately $2M
  • Oversee the development and sustainment of the CDS Technical Roadmap and Unified Systems Architecture frameworks
  • Implement light-weight configuration control structures/policies that facilitate optimal CDS execution
  • Ensure proper staffing levels are maintained to meet commitments
  • Communicate activities and responses to all stakeholders to include Senior Executives, related Service Owners and End-Users
  • At least 3 years leading engineering organization of at least 10 people
  • At least 3 years managing budgets above $2M+
  • At least 5 years in the IT domain, concentrating on device management
  • Experience with organizational structure development and optimization
  • Strong background in device management systems such as AirWatch and System Center Configuration Manager (SCCM)
  • Experience with development/automation tools such as PowerShell
  • Experience with back office operations such as software packaging, imaging, patch management
  • Experience leading team of senior technical staff with focus on concrete/actionable work products
12

Mult Fnc Info Sys Anls Mgr Resume Examples & Samples

  • Create integrated organizational structure that optimizes engineering and automation projects across all platforms (Windows, iOS, macOS)
  • Manage annual budget of approximately $5M
  • Create agile processes to rapidly incorporate current and future device platforms in a sustainable, secure manner that meets Business Area requirements
  • Develop/implement technical action plans that realize overall CDS objectives of increased automation, reduced operating costs, greater integration between device platforms, and improved end user experience
13

Mult Fnc Info Sys Anls Mgr Resume Examples & Samples

  • Create integrated organizational structure that optimizes operations across all platforms (Windows, iOS, macOS)
  • Manage annual budget of approximately $10M
  • Develop/implement robust operational processes and procedures that ensure all services meet Service Level Agreements (SLAs), security, compliance, problem resolution
  • At least 3 years leading O&M organization of at least 10 people
14

Info Sys Sec Risk Alys Mgr Resume Examples & Samples

  • Supervising the Technical Security team in Owego, including all line management responsibilities such as performance evaluation, budget, manning, work schedules, etc
  • Serve as primary Information Systems Security Manager (ISSM) for the Owego facility per the NISPOM, implementing all requirements consistent with LOB needs and standards established by RMS and Lockheed Martin Corporation
  • Coordinating the Technical Security program in Owego with other LOBs within RMS
  • Interfacing with other Lockheed Martin organizations with employees having Cyber Security skillsets, to share knowledge and resources as appropriate
  • Acting as a liaison with government agencies such as the Defense Security Service (DSS), Defense Information Systems Agency, and internal and external Counter Intelligence Organizations
  • Ensuring day-to-day operations of Technical Security support and implement computer security needs of the Owego campus, to include directing self-assessments/audits to measure effectiveness
  • Overseeing the development, implementation, and maintenance of system security plans and other documentation necessary to prove compliance with government requirements for protection of classified information processed on LM and customer information systems
  • Manage a team that authors Risk Management Framework System Security Plans, maintains accreditations, and performs technical certification for accredited systems, and implements an information systems (IS) security education program
  • Coordinating efforts of Technical Security with IT operations organizations
  • Providing Technical Security portion of proposals (e.g. Basis of Estimate, etc.) and modifications to existing contracts
  • Engage with program management, engineering staff, and other security and program personnel resolve technical security-related issues
  • Supporting Lockheed Martin Corporate Security initiatives by providing input and recommendations to the Government Compliance Security Working and Advisory Group (GCSWAG) through the RMS representative, as needed
  • Overseeing the LOB’s compliance with technical information setting for all operating systems, to include Windows operating systems, Unix/Linux, etc. on classified computer systems
  • Collecting, analyzing, and summarizing metrics for the LOB
  • Completing other duties as assigned
  • Prior experience as ISSM, Alternate ISSM, or DoD equivalent at a facility of similar size to LM Owego
  • Demonstrated Full-spectrum Leadership skills necessary for leading technical personnel
  • Experience working with classified Information Systems
  • Ability to author security plans and maintain accreditations
  • Ability to perform technical certifications for systems being presented to the government for accreditation, to include self-certification under DSS
  • Excellent written and verbal communication skills and ability to effectively interface with numerous cognizant security agencies, customers and senior management
  • Ability to manage multiple projects in a dynamic, demanding environment
  • Knowledge of other security disciplines and how they impact and interact with information system security
  • Experience with the development of a Risk Management Framework infrastructure
  • Ability to obtain and maintain a Top Secret Clearance
  • Understanding of network concepts and Type 1 encryption devices, such as TACLANE
  • Knowledge of the Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) and the NSA configuration standards for DOD systems
  • Knowledge of government/contractor network interconnectivity arrangements
  • Ability to speak in front of large groups of people
  • CISSP or other DoDD 8570/8140 Information Assurance Management Level III certification
15

Mgr-info Sys Resume Examples & Samples

  • Maintain high customer satisfaction by providing problem-solving resources
  • Manage staff, including recruiting/hiring, training, work assignment/scheduling, coaching and counseling employees
  • Ensure best practices are followed. Identify and implement system and process improvements
  • Track service metrics, review delayed tickets and customer surveys for improvement opportunities
  • Learn various IT systems and applications and assist in personnel development
  • Analyze and document processes and procedures
  • Prior experience working in an IT department, help desk, desktop support, call center, or other customer support environment
  • Previous success in developing standards, process improvement, managing processes, managing staff
  • Working knowledge of various hardware platforms and software applications
  • Ability to review, analyze, document, and explain technical systems and data
  • Experience or exposure to JIRA
16

Mult Fnc Info Sys Anls Mgr-fort Meade, MD Resume Examples & Samples

  • Proven experience and interaction with senior level customers (SES and above)
  • Operational experience and mission understanding
  • Large Complex Network operations experience
  • Workforce Management. Experience leading a 24/7 cyber security operations watch floor environment, including shift schedule planning. Ability to manage and lead a team of professionals providing 24x7x365 network operations, cyber analysis and planning support. Experience with leading others and setting expectations amongst the group. Strong leadership skills with the ability to overcome obstacles to meeting mission success
  • Active DoD TS/SCI clearance and eligible for C/I Polygraph
  • DISA Mission Background
  • ITIL v3 Certified
  • 8570 Sec + Certification
  • CYBERCOM Experience
  • Military Experience
  • Demonstrated ability to de-conflict complex issues while working on short timelines and high pressure situations
  • Past experience in leading a 24x7x365 team
  • Experience with JIPOE methodology and processes
  • Experience managing team culture change and driving collaboration across organizational boundaries
17

Mgr-info Sys Resume Examples & Samples

  • Ensure high uptime of information systems, taking into account high availability, capacity planning, and disaster recovery
  • Identifies technology opportunities and develops system and application strategies and roadmaps
  • Prior management experience leading an IT department
  • Working technical knowledge of network, storage, server, and database management
18

Mult Fnc Info Sys Anls Asc Mgr Resume Examples & Samples

  • ITIL V3 Foundation Certification
  • Ability to communicate problems and solutions both verbally and in writing to the Government Lead
  • Ability to work independently and troubleshoot problems with speed and efficiency
  • Ability to work closely with others in a team environment
  • Ability to interface with all customer levels
19

Mgr-info Sys Resume Examples & Samples

  • Implement and enforce IS security policies
  • Ensure development and implementation of an effective IS security education, training, and awareness program
  • Ensure system security requirements are addressed during all phases of the system life cycle
  • Establish audit trails and ensure their review
  • Minimum of 8 years of experience in a computer security or IT related field required
  • Three years of specialized security training and performance in a classified environment
  • Working knowledge of various hardware platforms, software applications, and wiring standards
  • Must be able to work independently and demonstrate strong initiative and an ability to organize daily tasks with minimal supervision
  • Must demonstrate safe working methods and procedures
  • Strong communication skills (oral and written) as well as the ability to interact with team members, external vendors, various levels of management and internal clients with assorted levels of computer experience
  • Must be committed to results and success in accomplishing goals, as well as a fast learner with demonstrated ability to quickly learn technology and understand unique system requirements
  • AFI 33-202, Network and Computer Security
  • JAFAN 6/3, Protecting Special Access Program Information within Information Systems
20

Senior Mgr Info Sys Technolgy Resume Examples & Samples

  • Develops strategic Business Leader relationships (internal & external)
  • Drives comprehensive Cross-Functional integration for productivity and affordability through delivery of strategic business capabilities
  • Supports Enterprise BPL CoP to prioritize investments, drive RMS/GBS IT integrated roadmaps, drive common/shared services, and leverage best practices
  • Shapes RMS IT demand and investment prioritization through business productivity and tangible value delivery leveraging the Affordability Office
  • Develops critical business operations strategy working across RMS, RTN and GBS to achieve affordability & margin targets
  • Critical competencies include strategy development, capability roadmaps, implementation plans, business case valuations, and ROI investment strategies
  • Understands how to maximize IT for competitive advantage and business impact, while driving Enterprise Collaboration to leverage best practices and reuse practices
  • Elevates the IT capabilities of technology, solutions, processes & business models to meet & anticipate business needs, by capitalizing on systems of systems approaches and critical thinking, while leveraging stakeholder SMEs in critical domains
  • Capable of operating in a constantly changing environment; driving efforts in complex matrix with competing stakeholder needs; addressing business, technical, process, people and data levels; and leading organizational change
  • 12 + years of experience in managing within an Information Technology environment
  • Experience in information technology systems and business capability development with rapid understanding of new and diverse processes, technologies and architectural concepts
  • Cross-functional and business acumen, including experience with Engineering, Operations, Supply Chain and Quality, with forward-leaning/proactive partnership development
  • Project/program management training and/or Six Sigma/Lean skills certification
  • Experience with government, military or other industry customers
  • Exhibits high degree of ingenuity, creativity and resourcefulness leveraging tools for business process & workflow modeling – develops frameworks and references that represent best practices
  • Excellent written & communication skills with the ability to clearly & tactfully communicate technical, process & business model capabilities and how they support business needs/gaps
  • Ability to anticipate problems, collect and evaluate information from a number of sources, identify key issues, and recognize implications and interactions across multiple stakeholders
  • Forward-leaning entrepreneurial experience and/or thinking & approaches
  • Demonstrated leadership skills consistent with managing cross-functional and virtual teams while working with senior & executive management
  • Possesses system level thinking and ability to solve complex problems, ability to influence & effectively integrate across and up/down the organization at local and enterprise levels
21

Mgr-info Sys Resume Examples & Samples

  • Proven experience in leadership
  • Candidate must be thoroughly familiar with IT Infrastructure, network administration, classified LAN management, and wide area networks
  • Demonstrated ability to achieve high results
  • Ability to interact with and effectively present information to employees, management and customers
  • Ability to coach and mentor employees
  • High degree of personal drive, initiative and ability to withstand resistance
  • Experience configuring firewalls, routers, and switches
  • Ability to troubleshoot network connectivity issues
  • Experience designing and reconfiguring network architectures
  • Cisco Operating Systems
  • Network Management FCAPS model
  • Experience with DISA STIGs
  • Experience with Host Based Security System (HBSS)
  • Experience with System Center Configuration Manager (SCCM)
  • CompTIA Security+ Certified
  • Checkpoint Firewalls
  • Experience with Linux Operating System
  • Experience with 802.1x
  • CCNA
22

Senior Mgr Info Sys Technolgy Resume Examples & Samples

  • Thecandidate must be effective at building trust with senior management andcustomers, and be a proven and effective leader driving technical integrityexecuting to plan
  • SixSigma Specialist or above
  • Strongverbal/written communication and interpersonal skills to effectivelycommunicate analysis results, escalate critical concerns, and interact with PDMSolution Center management
  • Verydetailed oriented and tactical, able to manage multiple concurrent initiativesand teams
  • IT System Operations area experience-Experience with PTC’s Windchill, Mentor’s XDM, and Raytheon’s implementation ofCommon PDM and Lean Product Realization (LPR)
  • Program Management
  • DOD Secret Clearance
23

Mgr-info Sys Resume Examples & Samples

  • Candidate must be thoroughly familiar with IT Infrastructure, virtualization, server administration, and windows operating systems
  • Experience managing storage area networks
  • CompTIA Security+ Certification or equivalent
  • DISA STIG experience
  • Domain Administration
  • Knowledge of Citrix
  • Ability to manage backup solutions and technologies
24

Mult Fnc Info Sys Anls Mgr Resume Examples & Samples

  • Portfolio responsibility includes staff management and execution of activities related to Systems Administration supporting Aeronautics
  • Provides direct management and supervision of a team of 20-35 Lockheed Martin technical personnel. Some team members will be operating in a classified SAP/SAR environment
  • Act as the Hosting Services POC to Programs and Core Organizations located locally and across LM-Aero. Also, support the local Aero-IT Site Director to coordinate all server, storage, supercomputing needs for the Palmdale Site including attending staff meetings, understanding and acting on Aero-IT strategies, assist in identifying Hosting Services staff resources (including coordinating Program security access and training). Also, assist in workload prioritization, scheduling and escalating Hosting Services tasks
  • Manages cost, schedule, technical, and risk in response to negotiated commitments
  • Coordination of staffing, hiring, resource prioritization and labor planning to ensure appropriate skill and experience to support Aero-It and SLA/SOW/Aero-CIO commitments
  • Meet Aero-IT/Aero-CIO specific Foundstone and Break-Fix/Service Request performance goals
  • Responsible for LM Commit, Merit, Promotion, Talent Planning, Training and Development activities for direct staff
  • Aligns closely to and collaborates directly with the Aeronautics Hosting Services Program Senior Manager and Aero CIO/Aero-IT organization
  • Establishes metrics to measure performance against commitments and establish business rhythms to present to senior leadership
  • Organize and conduct service status reviews, team meetings and activities according to established business rhythms (I.E. Weekly Activity Reports, SitReps, MOR, etc.)
  • Continually seeks and implements improvements that reduce cycle time, improve productivity, increase availability and reduce overall costs
  • Position requires ability to travel as needed to interface with customers, peer organizations and direct reports
  • Coordination with LMDC and Aero transition team for the movement of unclassified computing services to the appropriate Enterprise Data Center
  • Demonstrated technical leadership skills and exceptional team building abilities illustrated through previous professional work experience as a Full Spectrum Leader. (Ability to provide training, technical direction, and guidance on computer server operations to staff and management, as directed)
  • Technical expertise in IT Systems, System Administration and Server Management tools
  • Demonstrated ability to collaborate with and/or lead virtual teams of diverse professionals from numerous locations; excellent delegation skills
  • Proven ability to manage, lead and develop employees through LM Full Spectrum Leadership directives
  • Demonstrated ability to embrace and exemplify Full Spectrum Leadership behaviors, to include, but not limited to: leading change, deliver value, being accountable, demonstrates a learning environment, demonstrates a positive impact, embraces diversity and builds social acumen
  • Effective communications (written & verbal) and interpersonal skills
  • Outstanding communications and presentation skills including the ability to effectively communicate with senior management and technical leadership
  • Customer management skills and commitment to customer services
  • Ability to manage manpower, priorities and the customer requirements
  • Ability to travel as required
  • Ability to obtain and maintain appropriate DoD security clearance
  • Supports the evaluation computer hardware and software and selection of new hardware or system software, as directed
  • Experience with MS Office
  • Experience with metrics reporting, analysis and compilation of information and data. Development, schedule and documents recurring system procedures for daily, weekly, monthly, quarterly, and annual reporting
  • Experience in server compliance related to (but not limited to) security
  • Demonstrated experience with outstanding customer service skills, excellent team collaboration and motivation
  • Demonstrated effective project management skills, with the ability to simultaneously manage multiple projects and assignments
  • Prior Server Administration responsibilities and proven experience in workforce management to include planning, performance management & staffing
  • Understanding of storage technology, supercomputing and network knowledge desired
  • Ability to identify Server assets and risks, security policies, performance management, fault management, configuration management, and security management
  • General understanding and knowledge of enterprise networks which includes, but not limited to: traffic flows, LAN, MAN, and WAN technologies, and network design business goals
  • Appropriate Server certifications, CISSP, classified networks, Juniper, Cisco, Extreme, CA Spectrum, firewalls
  • Demonstrated business acumen and ability to balance technical requirements with business needs
  • Demonstrated ability to reach across organizational boundaries to leverage best practices and share resources
  • Experience or familiarity with Lockheed Martin Enterprise Operations business area and/or enterprise wide IT processes and systems
  • Proven experience with Cost Account Management concepts
  • Lean Thinking/Six Sigma experience - Greenbelt or Blackbelt certified
  • Experience providing IT support in a classified SAP/SAP environment
  • Active DoD Secret security clearance