Information Systems Manager Resume Samples

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W Spinka

Winona

Spinka

8575 Abdiel Landing

Dallas

+1 (555) 735 0184

8575 Abdiel Landing

Dallas

Phone

p +1 (555) 735 0184

Experience Experience

Dallas, TX

Information Systems Manager

Dallas, TX

Luettgen Inc

Dallas, TX

Information Systems Manager

Develops staff through coaching, providing performance feedback, providing effective performance reviews, and establishing development plans
Manage the Application Support team and work queue to build team and individual metrics and to establish continuous service improvement (CSI)
Creates an effective work environment by developing a common vision, setting clear objectives
Develop, track and proactively communicate AES ES Information Systems performance through key performance indicators and reports
Assist in development of short and long term ES Control Systems and Information Systems strategy development
Provide leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career development
Work closely with IT management to understand key strategic initiatives and build and maintain application support plans to support them

Boston, MA

Global Information Systems Manager

Boston, MA

Bernhard LLC

Boston, MA

Global Information Systems Manager

Bring external perspectives and thought leadership into your work, execute on best practices, develop and improve on business processes
Manages relationship with vendors of portfolio
Participates in benchmarking of best in class solutions working with enterprise architecture
Manages demand thru WDT (Plan Entry). Business analyst for projects execution
Manage technology evaluation and procurement processes, prepare resource plans, and prepare and manage budgets
Manage and deliver end to end medium-to-large scale projects or programs involving technology implementation, and manage vendors
Build and manage relationships with Digital and Marketing business or IT partners globally

present

Phoenix, AZ

Senior Information Systems Manager

Phoenix, AZ

D'Amore Group

present

Phoenix, AZ

Senior Information Systems Manager

present

Assist in the development and implementation of innovative methods that improve program activities, operations, and performance
Direct Recertification & Accreditation activities for 8 (eight) discrete IP-based networks and assist IA SME
Developing and maintaining security plans and security testing plans
Provides guidance in the creation and maintenance of Standard Operating Procedures and other similar documentation
Support IT, infrastructure, software, and engineering change proposals and additional follow on work as necessary
Manage activities of IT vendors and subcontractors supporting delivery of technical, IT, and software solutions for the program
Perform other duties as assigned by leadership

Education Education

Bachelor’s Degree in Computer Science

Tulane University

Bachelor’s Degree in Computer Science

Skills Skills

Ability to use good judgment, identify problems and find acceptable solutions
Knowledge of industry standard IT best practices, including disaster recovery and high availability concepts
Articulate, professional demeanor with strong self-confidence, initiative, and leadership skills
Ability to demonstrate proactive approach to problem resolution, strong troubleshooting, and problem solving skills
Knowledgeable with some computer programming languages, operating systems, and computer hardware platforms
Good interpersonal interaction and able to work well with others
Eagerness and ability to learn new software applications and technologies quickly
Strong knowledge of database management systems
SIEM Deep Knowledge and Experience
Develops, implements and manages the Association’s operations software training program. Provides training and resources for branch trainers to ensure proper training of end users

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15 Information Systems Manager resume templates

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Information Systems Manager, Europe Resume Examples & Samples

Manage a team of 15 people (system and network administrators, IT technicians and service desk technicians) spread over the two European offices located in France and Ireland
Ensure proper team staffing and development opportunities and maintain a safe work environment
Represent the information systems department to internal customers and collaborate with other departments to understand their needs and to enforce information technology (IT) policies
Align regional strategy with the corporate global vision and coordinate global efforts with international counterparts
Continuously monitor service performance and quality to act upon analysis
Communicate department KPIs and achievements to management effectively and transparently
Revisit existing processes to adapt them to the company evolution
Control and optimize the yearly Information Systems budget including software and hardware purchases, department headcount, organizational development, travel, vendors and projects
Define operational procedures, quality standards and best practices
Supervise vendor management and sourcing, help negotiate contracts and purchases
Travel internationally to our office in Ireland, headquarter in Irvine, California or other locations when required
Resume
Cover letter which should include
Why you are interested in working at Blizzard Entertainment
What games or technology you are currently playing with
Only Resumes with Cover Letters both in English will be considered

Information Systems Manager Resume Examples & Samples

Demonstrate leadership abilities with management oversight of all software upgrades, OS patches and bug fixes
Management of an Application Support Engineering Team to manage high level incidents, document and share root cause analysis knowledge within the IT Organization on repeatable issues as well as on remediation projects
Manage the Application Support team and work queue to build team and individual metrics and to establish continuous service improvement (CSI)
Responsible for management to resolution of business application high priority incidents, problem management, and major incident communications with business owners
Monitor individual employees experience, skill sets and performance
Provide leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career development
Monitor the Application Support incident/request queue to ensure they are addressed in accordance with defined Service Level Agreements
Provide regular incident reports back to business owners with root cause analysis of priority incidents. Conduct weekly meetings with internal business constituents outlining upcoming application support activities, future patch cycles and resolution of reported incidents
Work closely with IT management to understand key strategic initiatives and build and maintain application support plans to support them
Maintain “on-call” resources for Application Support and ensure coverage by ensuring schedule is up to date
Participate and adhere to the Release and Change management processes and planning as well as documentation and follow through
Bachelor's degree in Computer Science or related field
Minimum of 5 years of management/leadership experience in a software development and application support organization required
Minimum of 3 years of experience in management of offshore personnel
Strong understanding and working knowledge of security technologies and device monitoring applications
Ability to work in a highly dynamic environment with a strong focus on customer satisfaction
Operational experience of handling security services for enterprise customers
Ability to assess, update, and create security policies and procedures
Technical expertise in common network devices & security products. Specifically in perimeter technologies, implementation, configuration and troubleshooting of firewall related issues
Strong fundamental core networking skills. Demonstrated thorough knowledge of TCP/IP protocol suite, OSI layered architecture and troubleshooting related issues. Networking Certification, CCNA would be desired
Proven knowledge and practical application of security, firewalls, access and perimeter control, vulnerability management and intrusion detection
Excellent verbal and written communication, interpersonal, presentation and customer handling skills
Strong leadership, management, time management, and problem solving skills
Willingness to dive into software environments and technical support issues
SIEM Deep Knowledge and Experience
Device Monitoring experience and knowledge
EIQ SecureVue, EMC SMARTs and Watch4Net (M&R)
Familiarity with PCI compliance requirements and reporting
Self-motivated, team player, action-andresults oriented
Well organized, good communication and reporting skills
Ability to successfully work under tight project deadlines
LI-NO1

Information Systems Manager Resume Examples & Samples

Post secondary degree/diploma preferred, ideally in related field (i.e. computer sciences)
Bilingual in French is a strong asset, but not required
Prefer retail/wholesale work experience, 5-7 years
Must be capable of working on their own initiative
Intermediate reporting and analysis skills and proficiency with Office programs, i.e. Word, Excel and PowerPoint)
Prior exposure to SAP and WMS is ideal, but not required
Must possess strong organization and time management skills
Must be systems oriented and quick learner of new systems
Must be resourceful and detail oriented

Development Information Systems Manager Resume Examples & Samples

Develops reports to meet the needs of GSD DevAR team as related to campaign, fundraising, and alumni relations goals and overall prospect management
Supports the identification, categorization, and review of campaign prospects, proposals, and fundraiser assignments
Creates prospect analytics to help fundraisers and managers develop appropriate cultivation, solicitation, and stewardship strategies
Ensures compliance with UDO Solicitation Management reports, policies, and data requirements
Supports leadership volunteer management with targeted reports and analyses
Drives regular staff meetings on campaign data-oriented tasks to ensure timely fundraiser responses to tasks
Serves as liaison with University Development Office's Research Department to develop pipeline of potential prospects for cultivation
Fulfills ad hoc and standard data requests that comply with user's goals and Harvard and GSD data and privacy policies
Serves as the GSD's Local Product Manager (LPM) to manage and update data integrity of biographic, prospect, and solicitation information
Manages GSD's use of the University's Common Alumni Affairs and Development System (oversees access to the system, training, maintenance of confidentiality policies and forms, and communication of system information to GSD from University leaders)
Serves as liaison to University's Development, Alumni Records, and Recording Secretary's Offices, and other Harvard schools, regarding alumni and donor data
Collaborates with GSD Computer Resource Group (CRG) to ensure DevAR team is equipped and trained on current hardware and software technologies necessary for all business operations of the office
Supervises students for some tasks, such as bio and prospect data updates, internet searching, and structured data quality tasks
Minimum 3 years' related work experience required, with university fundraising administration preferred
Experience with relational databases and SQL tools required
Strong MS Office skills: Word, Excel, Access, required, experience with BSR Advance preferred
Must be highly organized, detail-oriented, and efficient
Ability to take initiative required
Excellent proofreading skills required
Experience with Windows and a strong knowledge of databases preferred

Information Systems Manager Resume Examples & Samples

Directly and/or through contracted staff, implement customizations for enterprise-controlled applications such as PowerSchool in collaboration with the Data team, and with in-house databases in Quickbase
Document and track all customizations, including affected systems, fields and potential downstream impacts
Serve on various cross-functional project teams to better understand the implementation and support concerns of this evolving technology environment
Bachelor’s degree and two to three years of related work experience
Familiarity with the K-12 education field is a plus
Advanced proﬁciency with Microsoft Oﬃce Suite (Word, PowerPoint, Excel) and Google Apps is required
Working knowledge of and/or exposure to key technology concepts at an organizational level preferred
Demonstrated technical aptitude and willingness to problem-solve in a technical environment preferred
Expertise in SQL, Java, JavaScript and HTML
Strong knowledge of database management systems
Expertise with specialized data ETL tools such as Spoon, SQL Server Integration Services (SSIS)
Expertise with data reporting and dashboarding tools such as SQL Server Reporting Services (SSRS)
Experience with the above in an educational context
Experience with education-specific information systems such as PowerSchool, Illuminate, Tableau
Experience implementing best practices of Active Directory Management
Experience with Quickbase
Adaptability:Excels in constantly changing environments and adapts ﬂexibly in shifting projects or priorities to meet the needs of a dynamic transformation eﬀort; comfortable with ambiguity and non-routine situations
Teamwork:Increases the eﬀectiveness of surrounding teams through collaboration, constant learning and supporting others; sensitive to diversity in all its forms; respects and is committed to learning from others
Dependability:Does whatever it takes to consistently deliver with high quality under tight deadlines; successfully manages own projects through strong organization, detailed workplans, and balancing of multiple priorities
Communication and Customer Service Skills:Communicates clearly and compellingly with diverse stakeholders in both oral and written forms; anticipates and responds to customer needs in a high-quality and courteous manner
Sense of urgency:Proactive and able to prioritize multiple high-impact initiatives and tasks. Quickly responsive to School Leader requests and feedback

Information Systems Manager Resume Examples & Samples

5 years of experience in an acute care facility setting with 3-4years in a Laboratory Information System Analyst capacity. Familiarity with HL7, SQL, Co-path, PowerChart, PathNet, and Cerner strongly recommended. Excel, Word, Powerpoint, MDI, FSO, E”KM editor, Discern Visual Developer preferred. Familiarity with CAP and CLIA LIS regulations. Familiar with good management of human resources techniques and rules
Prior supervisory experience minimum 1 year
Valid Clinical Laboratory Scientist License from State of CaliforniaPreferred ASCP Certification preferred. Evidence of attendance at LIS workshops preferred
A Fire and Safety card must be presented upon hire or must be obtained at our facility within the first 30 days of hire and maintained by renewing before expiration date

Senior Information Systems Manager Resume Examples & Samples

Highly effective oral and written communication skills with a variety of audiences
Effectiveness as an IT Manager at implementing or maintaining a large scale and complex integrated system
Experience and demonstrated ability to manage a large-scale IT program and work with external organizations, vendors, subcontractors, and other stakeholders
Ability to successfully manage multiple vendors and subcontractors
Strong interpersonal and team-building skills
Ability to deal with project conflicts and conflicting priorities
At least three years experience creating data files and securely sending and receiving files
At least three years experience designing, developing, testing, implementing and maintaining computer software, programs, and databases
Experience working with Customer Relationship management (CRM) systems, including integration with external software, systems, etc. (Telephony, Print Fulfillment, Mobile Applications, Web Sites, etc.)

Business Information Systems Manager With Deltek Costpoint Experience Resume Examples & Samples

Assume responsibility for all project phases and work directly with clients in accomplishing project objectives
Demonstrate significant expertise with SDLC for a project/program management office to support technical project managers
Employ technical and functional skills around the evaluation and implementation of packaged software solutions
Assist in identification of new business opportunities. Such activities include development of new methodologies and tools, participation in proposal opportunities, market research, and other internal initiatives when possible
Deliver exceptional client service in all client interactions and projects
Communicate effectively, both internally and to clients, including those at an executive level
Manage day-to-day project activities; establish appropriate leverage on project teams and assign/manage project responsibilities to team members.Provide coaching, mentoring and performance counseling to consultants, clients and project team members
Contribute to the general management of the Consulting Practice and develop and implement a personal plan which sets goals for professional and practice development
Bachelor’s degree in Accounting, Business, Management, or related field
Minimum of five (5) years of related experience in delivering financial and management consulting services
Experience in Consulting with Commercial Clients or a combination of Commercial and Federal Clients
Experience working on Deltek/Costpoint Implementation engagements
Supporting commercial clients or a combination of Commercial/Federal clients
Demonstrated management, analytical, organization, interpersonal, project management, communication skills, and highly developed Microsoft Suite skills required
Must be able to travel up to 100% for client engagements
CPA, PMP or other relevant certification is desired

Information Systems Manager Resume Examples & Samples

Ensure consistently strong operational support for all internal hotel IT systems and users, minimizing any system outages
Supervise the IT Department on a daily basis
Maintain excellent product knowledge and apply it to deliver full system benefits
Understand, fully, the legal requirements on IT governance and security
Handle, efficiently and completely, IT issues that arise
Identify current and future system needs and provide solutions for the identified needs
Build strong internal working relationships with all hotel Departments
Previous IT management experience, preferably in the hotel, leisure, and/or service sector
Experience of all Microsoft systems
Experience of hotel applications, such as Fidelio and Micros, preferred
Excellent organizational and interpersonal skills
Current technical skills and knowledge of technology
General understanding of IT infrastructure trends and technologies, including networks, databases, business applications, and development methodology
Ability to plan ahead and develop contingency plans, where necessary

Information Systems Manager Resume Examples & Samples

Serve as a liaison with the customer and its partners to ensure proper reporting and trend analysis from the customer’s Learning Management System
Develop, propose and implement new processes with the system and troubleshoot issues
Manage a technical team that responds to Help Desk tickets for the CCO and customer Learning Management Systems, Learning Management Systems and SharePoint Workflows
Maintains records of training, activities, participant progress, and program effectiveness
Manage and develop tools to improve the learning experience for CCO Training and those in the classroom
Develops project plans, procedures and processes to deliver quality products for internal and external clients
Interacts with user and evaluates vendor products
Develops and implements testing strategies and document results
Provides advice and training to end-users
Coordinates quarterly reviews of CCO training internal and external SOPs
Conducts research into new training, educational, and multimedia technologies
Develop and follow a project schedule to meet deadlines and assigns work to meet the needs of the CCO and the customer
Maintain knowledge of current technology, including the CROP onboarding system, SharePoint and Learning Management Systems
Participate in special projects as requested
10-12 years of related information systems experience, including management experience

Senior Information Systems Manager Resume Examples & Samples

Work with other information and physical security system security personnel; IT Operations and Enterprise Management System engineering teams and others to implement; refine and maintain an appropriate vulnerability and patch management security program
Manage the St. Elizabeth’s Vulnerability Management Team
Conducting and maintaining vulnerability scanning on networks; systems and applications
Producing actionable; risk-based reports on security assessment results
Managing; training and mentoring more junior team members
Assisting with vulnerability remediation when necessary
Developing and maintaining security plans and security testing plans
Deliver expected results based on appropriate FISMA score category targets across 7 of 11 security automation domains for Continuous Monitoring of system risk
Report directly to IA SME Lead and assist other security life cycle activities as necessary
Direct Recertification & Accreditation activities for 8 (eight) discrete IP-based networks and assist IA SME
Lead with managing schedule to completion (ATO)
Continuously improve risk models; metrics; reports; processes; and activities
Manages the security of information systems assets and the protection of systems from intentional or inadvertent access or destruction
Recognizes potential; successful; and unsuccessful intrusion attempts and compromises thorough reviews and analyses of relevant event detail and summary information
Perform preliminary forensic evaluations of internal systems
Interfaces with client to understand their security needs and oversees the development and implementation of procedures to accommodate them
Ensures that the user community understands and adheres to necessary procedures to maintain security
Weighs business needs against security concerns and articulates issues to management and/or customers
Maintains current knowledge of relevant technology as assigned
Provides guidance in the creation and maintenance of Standard Operating Procedures and other similar documentation
Advanced knowledge of network security concepts; best practices and procedures including FISMA/NIST RMF and DITSCAP/DIACAP
Experience managing vulnerability mitigation and information security process in an enterprise environment
Experience managing vulnerability assessment teams
Proven ability to lead customer-facing reporting and negotiation activities
Ability to produce and disseminate reports for vulnerability assessments and compliance reporting
Strong knowledge of Windows client/server; *NIX systems; VMWare; networking; VTC/ VoIP; device firmware; web/application servers; databases; and network architectures (hands on preferred; manages highly technical team)
Ability to manage vendor relationships and track externally dependent patching activities; driving the threat research life cycle
Ability to learn complex computing environments
Broad understanding of all aspects of IT and enterprise systems interoperability (OSI Model; SDLC; ITIL; etc.)
Coordinate with other team (SOC; IR; RMD; Ops; Management; etc.) activities as necessary
Support threat intelligence activities when required
ISSO experience a must
Current DHS HQ Entry on Duty (EOD) holders given preference
DoD Top SECRET required
CISSP certification or other DoDI 8570 IAM II required (will consider other management certs e.g.; PMP)

Information Systems Manager Epic Resume Examples & Samples

Run-the-Business: Measures, monitors, and manages performance to Service Level Agreements and overall quality delivery for the respective team; implement Lean Best Practices to optimize performance, resolve issues and drive continuous improvement. Serves as a point of escalation to staff when issues arise
Project Delivery Management: Develops business cases, reviews and approves business and/or technical requirements, defines scope or projects and work schedules, and manages departmental resources to complete projects on time, within scope, and on budget. Serves as a point of escalation to your when project issues arise
Resource and Performance Management: Maintains proper staffing levels, allocates resources, manages payroll, provides ongoing two-way feedback, develops and executes staff development plans, and evaluates individual performance; conducts personnel actions such as promotions, transfers, and other status changes
Budget Planning and Management: Assists management with planning and ongoing management of departmental capital and operational budget in accordance with IS strategic plans and run-the-business needs
Promote Technical / Process Standards: Understands requirements and designs of technical and process standards. Works with management to finalize standards to ensure long-term sustainability, strategic alignment, and cost effectiveness of proposed enterprise and departmental standards; promotes consistent adoption of new technical and process standards within IS
Project management - Skilled project manager with ability to articulate business needs, develops detailed specifications and project plans in conjunction with team, ensuring that milestones are met and that end products meet customer needs/expectations
Communication skills - Effective at providing timely, concise, audience-appropriate information orally and in writing; ble to listen and understand escalations from team and escalate appropriately to director when necessary
Problem solving - Able to analyze problems comprehensively and apply critical thinking derive a resolution; takes initiative to own an issue and tackle the issue till identification of root cause and resolution
Teamwork and relationships with others - Strong collaboration and team-building skills with a track record of building strong, enduring relationships within an IS staff team
Time management and quality delivery - Responsive to management and staff. Able to maximize time to produce comprehensive, polished deliverables and on target operational results
Customer focus - Skilled and committed to meeting expectations of internal and external customers; able to address the immediate problems and pain points of customers effectively
Performance management - Experienced at translating organizational direction into specific team and individual contributor job expectations; as well as managing performance through effective monitoring, coaching, and feedback; ability to establish and maintain a collaborative, high performance environment by capitalizing on employee talents, experience, interests, and diversity
Resource management - Experienced at influencing results through appropriate staffing, budget management, removing performance barriers, and maximizing available resources for a small team

Global Information Systems Manager Resume Examples & Samples

Commits projects/initiatives for delivery through annual planning process (AOP)with business partners
Manages relationship with vendors of portfolio
Engaged in business functional area’s day to day
GIS SME expertise for given function. Global knowledge of functional area
Participate in benchmarking of best in class solutions. Liaison with Architecture team on standards
Identifies best in class technologies to support strategies
Manages requirements & collaborates with business lead for initiatives/ projects
Manages demand thru WDT (Plan Entry). Business analyst for projects execution
Develops talent directing reporting him/her
Continuous improvement (CI)

Information Systems Manager Resume Examples & Samples

PowerSchool SIS Administration
Eagerness and ability to learn new software applications and technologies quickly
Excellent organization, communication, and attention to detail skills required
Exceptional analytic, strategic, and problem-solving skills
Proactive, taking ownership and initiative for producing results
Ability to work in a fast-paced environment under tight deadlines
Results-oriented team player who is willing to do whatever it takes
Flexibility, with a strong work ethic and an entrepreneurial spirit to accommodate a high level of responsibility and multiple priorities
Strong judgment and decision-making skills
Articulate, professional demeanor with strong self-confidence, initiative, and leadership skills
Unquestioned integrity and commitment to KIPP DC’s mission
A passion for education and a desire to help KIPP DC schools grow
Flexibility, tenacity, high-quality work, resourcefulness, teamwork, and a sense of humor

Information Systems Manager Resume Examples & Samples

Ensures business system projects are executed within a well understood and documented standard enterprise architecture that includes effective transition to production planning
Establishes a Service Oriented Architecture that supports integration of systems with highly available/accessible, high quality data and automation of manually intensive processes
Works with functional stakeholders to ensure requirements are documented and addressed through accompanying IS design and development activity
Ensures systems are documented and audited to support consistent and correct use through control of inputs and outputs, effective user interfaces and standard change management
Establishes and maintains oversight for system security and compliance, i.e. government, audit and Sarbanes Oxley
Serves as a liaison and primary interface with group and corporate IS for enterprise project planning, budgeting and cost management
Responsible for integrating existing infrastructure (software, hardware and processes)
Ensure that all new projects scale with the Division technology plan. Deploy processes and procedures that facilitate gathering requirements, change management, project prioritization, and project execution
Focus on process improvement of services provided to the business
Continuously enhance the Business Information System infrastructure in service, delivery, availability,
Bachelor's degree in Information Technology, Business Technology, or equivalent
MBA or other Finance and/or Accounting background desired
7+ years leading significant Business Systems implementations and providing system support
3+ years leading a team of technical professionals
7+ years proving leadership and oversight of the operation of enterprise resource planning (ERP), manufacturing execution systems (MES), quality management systems (QMS), product lifecycle management (PLM) and labor reporting
Demonstrated knowledge of ERP Business System implementation and control
Experience in gathering requirements from heterogeneous groups and integrating new technologies into a cohesive infrastructure

Financial Information Systems Manager Resume Examples & Samples

Assists with month end close, inclusive of, but not limited to: prepare Profit & Loss Statements, journal entries and balance sheet reconciliations
Assists in preparation of forecasts, budgets and commentary
Performs file maintenance activities for all accounting records as needed
Works with property teams to ensure compliance with Hotel Management Agreements on all fees and assist in resolving discrepancies
Assists other areas of the Accounting department as needed
Promotes and applies teamwork skills
Complies with corporate uniform and grooming standards
Strong technical, financial and analytical acumen
Ability to exercise sound judgment relative to problem solving matters
Proficient computer skills including Microsoft Outlook, Excel, Word, PowerPoint and Adobe Writer
Preferred, but not required, knowledge in: SunSystems, Oracle Hyperion, Concur, Blackline, Opera
Ability to work with minimal supervision in a fast-paced environment
Solid verbal and written communication skills
Ability to perform multiple tasks simultaneously with high degree of accuracy
Ability to maintain strict confidentiality
Impeccable organizational and time management skills
Strong understanding of Generally Accepted Accounting Principles
Minimum four years of accounting experience, hospitality background favourable in a multi-entity environment
Preferred knowledge in international currencies

Information Systems Manager Resume Examples & Samples

7 years’ experience as an IBM Systems Programmer in a mid to large size mainframe shop
7 years’ experience working with ISV products such as BMC Control-M, ACF2, and Control-O
Excellent Problem solving and communication skills
Ability to triage and isolate problems
Ability to manage a managed services relationship provided by a third party
Will be expected to provide after-hours support for the production / development environments
Working knowledge of zOS, JES3, JCL, Changemean, FOCUS, SMP/E, FTP (sFTP, FTP, and FTPs) , SAS, Ucandu, PDSMan and Xpediter
Capable of managing project assignments independently while providing support when necessary
Ability to work with customers to evaluate their needs and develop technical solutions based on those needs
Ability to establish relationships and encourage cooperation between organizations
Ability to evaluate software and hardware requirements to deploy software package installations, patches and hardware
Ability to grasp technical/mechanical concepts
Ability to understand dependent technologies such as storage and networks to maximize server performance and uptime
Ability to follow-up and drive for results/resolutions
Customer Focused – is dedicated to meeting the expectations and requirements of internal and external customers
Work effectively in a team environment

Laboratory Information Systems Manager Resume Examples & Samples

Bachelor's Degree in Computer Science or 4 years of relevant industry experience
2+ years of LIS experience
Experience with Scientific equipment, instrument interfaces, and macros
Software quality assurance testing, troubleshooting and validation experience
GAMP5 experience
Willingness to handle day-to-day functions while still providing the high-level strategic guidance
SQL and/or Oracle knowledge
Team-oriented

Information Systems Manager Resume Examples & Samples

Manages various areas of information system solutions development and technical support, including personal computer/client server support, systems programming, applications design and development, database design and administration, information security, telecommunications and network support and administration
Ensures that proper records and other documentation are maintained
Participates in special projects as required

Information Systems Manager Resume Examples & Samples

Bachelor's degree in Information Technology, computer Science or business Administration or equivalent
Minimum 5 years' experience of a strong leadership background; experience with many technology stacks associated to de3velopment and/or delivery of applications
Ability to work with multiple approaches to solving a problem and choosing the most appropriate solution
Knowledgeable with some computer programming languages, operating systems, and computer hardware platforms
Excellent communication and management skills
Ability to demonstrate proactive approach to problem resolution, strong troubleshooting, and problem solving skills
Knowledge of industry standard IT best practices, including disaster recovery and high availability concepts a plus
Strong background in process flows and SDLC practices
Ability to manage priorities, deadlines and tasks in order to meet deadlines and to accomplish goals
Solid analytical skills – uses logic and reasoning to identify complex problems; review related information and develop options and implement solutions
Good interpersonal interaction and able to work well with others

Information Systems Manager Resume Examples & Samples

Manage and execute operational plans key releases as dictated by defined priorities and objectives
Work in close alignment with business partners in Business Insurance Information Management and Analytics (BI IM&A) on all aspects of planning, testing, and execution
Oversee and manage a team of SBIS employee and partner resources as dictated by the needs of the task(s) at hand. Current team consists of software developers and system analysts supporting various existing and strategic initiatives within the ERA/FM portfolio
Coordinate across various constituent IT areas including Q/A, Project Management, and other SBIS areas and functions
Responsible for managing corresponding IT budget of $2.2M in 2017
Strong delivery/execution focus, people management and communication skills along with strong technical aptitude
Solid understanding of data management, reporting concepts and technologies
Solid project management skills
Proven record of accomplishment team leadership with ability to align roles to skills and managing performance
Adept at building strong relationships with business and technical partners to facilitate smooth daily operation and execution
Solid understanding of SDLC concepts using various ETL, database and Reporting technologies such as Teradata, Ab Initio, Cognos and QlikView
Experience developing and leveraging metrics to track and report progress
Demonstrated ability to adjust priorities based on changing situations. Must be able to handle several priorities at once
Experience with agile project tools such as Rally preferred

Global Information Systems Manager Resume Examples & Samples

Manage moderate to complex projects and programs
Establish IT strategy and technology roadmaps
Establish and deliver on joint business/IT goals
Manage operational activities supporting the business function’s application and infrastructure stack
Establish sustainable plans for technology as well as end user training/change management
Evaluate short and long-term technology solutions
Manage technology evaluation and procurement processes, prepare resource plans, and prepare and manage budgets
Bring external perspectives and thought leadership into your work, execute on best practices, develop and improve on business processes
Build and manage relationships with Digital and Marketing business or IT partners globally
Manage and deliver end to end medium-to-large scale projects or programs involving technology implementation, and manage vendors
Establish and manage budgets and project schedules, managing resource plans, chartering/scoping projects appropriately, requirements gathering, dependency mapping, process mapping, managing issues, risks, status, change control, scope, and technical integrations, as well as managing, coaching, and developing team members
Deliver high quality project deliverables and communicate effectively using multiple channels, and to multiple audiences (business, IT, leadership)
Be a trusted partner and subject matter expert for the Digital and Marketing systems and business processes. Also, to translate that into technology roadmaps, projects, operational, and continuous improvement solutions in partnership with development and architecture teams, technical SMEs, and internal or external vendors

Information Systems Manager Resume Examples & Samples

College degree in a related field or the equivalent combination of education and work experience
Successful work experience in the area of information technology. Y operations software experience is preferred
Excellent organization skills with an emphasis on detail
Ability to use good judgment, identify problems and find acceptable solutions
Excellent communication and facilitation skills
Able to build and maintain positive relationships
Develops, implements and manages the Association’s operations software training program. Provides training and resources for branch trainers to ensure proper training of end users
Develops and maintains policies and procedures pertaining to operations software
Manages the administration of the operations software including user management, program set up and campaign set-up
Provides primary support to staff at all branches in matters pertaining to operations software
Creates and generates reports in support of Association information needs
Assists with the setup, maintenance, audit and troubleshooting of association hardware. Maintains equipment in training area
Responsible for procurement, inventory management, set-up and distribution of Association cell phones
Provides support to branch staff related to mobile applications

Geographic Information Systems Manager Resume Examples & Samples

Experience using Esri ArcGIS platform software
Experience using various scripting techniques with Python
Working knowledge of the Esri Javascript API and development capabilities
Experience with SUDU
Bentley V8i, SS4

Information Systems Manager Resume Examples & Samples

Ensure a strategic relationship and strong communication with country business leadership to inform and engage them in development and deployment of IS services, in alignment with business strategy
Drive utilization and adoption of core IS platforms and partnerships, enabling employees to make full use of the enterprise’s technology and information, maximizing the value of technology investments
Support local innovation through thought leadership, shared learnings and best practices and educating business partners on technology and leverage opportunities aligned with business value and insights
Lead and / or participate in IS project activities, working with other parts of the IS organization, vendors and client groups, applying IS and service management methodologies, Amgen SOPs, tools, processes and techniques to meet the project and service requirements, optimizing the costs and performance
Applying Amgen SOPs to identify, assess, prioritize and remediate technology and data associated risks to the organization and ensure compliance and integrity of controls
Minimum bachelor degree
5+ years experience in comparable role (can be from outside Pharma such as Retail or FMCG)
Experience in managing IS service delivery or in IT (project) management roles in challenging business environments
Established business partnerships and IS governance practices dealing with senior business stakeholders
Understanding of IS best practice methodologies: ITIL, PRINCE2 and Agile / DSDM
Worked in (or a strong interest in working in) a team-oriented, virtual collaborative, highly matrices and multi-cultural environment, ideally pan-European or global
Fluency in written and spoken English, preferably also in Dutch
Experience in supporting digital channels and/or multichannel marketing is a plus
The ideal candidate will have experience or be educated in UX / CX

Laboratory Information Systems Manager Days Msh Resume Examples & Samples

Updates reference dictionaries including but not limited to personnel, specimen and lab procedure dictionaries
Attends and organizes weekly meetings with IT and members other departments as required
Troubleshoots hardware, minor relocations of equipment, legacy refreshing, and degauzing workstations when necessary
Researches and corrects downstream systems logs, i.e. EPIC interface errors, open orders log, failed fax reports, etc
5 years LIS experience required, 10 years preferred. Advanced skills in Laboratory Software applications, knowledge of Powerpath desirable, Medical Terminology, minor troubleshooting of LIS hardware, peripherals and interfaces

Information Systems Manager, Dairy Resume Examples & Samples

10 years' OR 5 years' Walmart Logistics Systems Management experience
5 years’ business intelligence (BI) experience
5 years’ manufacturing or dairy food processing experience

Information Systems Manager Enterprise Service Management Resume Examples & Samples

Applied working knowledge with Service Lifecycle Management (SLM) and / or IT Infrastructure Library (ITIL)
Understanding of software development methodologies such as Agile, SCRUM, RUP, Waterfall, etc
Certification as a Project Manager Professional (PMP) and/or Certified Scrum Master (CSM)
Depth and breadth of experience and knowledge of project management concepts / processes and business analysis, can demonstrate skills in situations with a large number of variables and high-level of complexity (such as enterprise, cross-functional business processes)
Exhibits an expert ability to impact and influence project outcomes
Excellent communications and partnering skills, and well versed in collaborating with business leads (vision, requirements, testing), and articulating messaging to leadership
Ability to handle multiple priorities and to build a strong network and relationships at all levels across IT functions and the business
Demonstrates expert skills in team leadership and conflict management and displays consistent flexibility, resilience, and resourcefulness
Ability to identify, assess and resolve complex business problems / issue / risks and facilitate issue resolution and risk mitigation
Budgeting knowledge sufficient to ensure that budgets are tracked on a program basis
Demonstrated track record of success in multiple complex projects and/or programs as well as management / mentoring of Project Managers
Solid Project management experience in software development and business planning across the full project lifecycle (planning, requirements definition, design, build, and deployment)
Experience with MS Project, Clarity, SAP financials etc. or similar tools
Experience in Six Sigma process implementation
Innovative, analytical and problem solving skills and ability to provide guidance and mentorship to junior and contingent worker project managers, and have experience in directly managing complex projects or programs
Ability to direct / manage team members, including any Project Delivery direct reports, consultants and other Project Managers and related project resources for multiple projects / programs

Information Systems Manager Resume Examples & Samples

Consults with key decision makers to analyze current and future computer system and ERP needs. Evaluates, recommends and develops plans for systems development and operations, hardware and software purchases, budget, and staffing
Manages the development, implementation, installation, and operation of information and functional systems for the organization. Ensure that IT development projects are completed on time, within budget and meet the agreed upon performance requirements
Negotiates and contracts with consultants, technical personnel, and vendors for services and products. Provides support to end users in the selection, procurement, usage, and maintenance of software programs and hardware
Identify, lead and develop talent in order to maximize individual, team and organizational effectiveness in meeting company goals. This may include selecting and on-boarding talent, communicating effectively to foster a culture of engagement, cascading vision, creating goal alignment; and coaching through feedback, development planning and performance management

Cluster Information Systems Manager Resume Examples & Samples

BS/BA or equivalent work experience. Additionally, 3-5 years experience in like position
Previous experience in IR Global Field Services or Marriott Systems Support desirable
System-related professional certifications desired

Unit Information Systems Manager Resume Examples & Samples

Plans, develops and oversees the development, testing, maintenance and integration of computer and paper information systems
Oversees the development of and staff adherence to unit programming, design, documentation and retrieval standards
Researches, recommends and oversees the purchase, enhancement and/or development of software, hardware, and other equipment
Supervises unit retrieval activities
Oversees training of systems support staff and users
Serves as a resource person for systems development, hardware, software and user issues
Serves as a liaison to Central University and/or external information systems support personnel, vendors, etc
Manages information systems and related budgets
Oversees the installation of systems and applications software
Assists in unit policy, procedure, and short- and long-term planning activities
Prepares or oversees the preparation of activity, financial and related reports and proposals
Represents the unit on planning, information systems, professional association and other committees
Interviews, recommends for hire, and reviews the performance of assigned information systems and related support staff
Maintains and/or increases competency in information systems and related areas through readings, coursework and attendance at conferences, seminars and workshops

Information Systems Manager Resume Examples & Samples

Manage the maintenance and updates of AES ES Control systems and issue resolution through internal and external stakeholder work execution
Develop, track and proactively communicate AES ES Information Systems performance through key performance indicators and reports
Drive external vendor value maximization through development and active management of Service Level Agreements
Build and own ES Hosted Services & 3rd Party budgets and budgetary performance
Assist in development of short and long term ES Control Systems and Information Systems strategy development
Manage projects and initiatives in support of continuous improvement efforts of Advancion Information Systems and processes
Represent ES Control System improvements through active feedback / collaboration with ES development team
Own AES ES Information Systems Security performance by working closely with Corp IT to effectively implement and maintain compliance to corporate security policies & procedures
Ideal candidate profile as a Systems Integrator with 10+ years of technical experience in systems administration, architecture and IT networking
Four year college degree in Computer Science, Information Technology or other technical degree
Specific technical knowledge required: Open source systems administration working with MySQL, AWS Cloud Management and LINUX OS
Demonstrated experience within IT operations working with budgets and/or vendor/contract management is highly preferred
Ability and interest to work in a start-up business environment and/or fast paced/dynamic environment that is AES Energy Storage
Strong interpersonal skills to interface at all management levels

Information Systems Manager Resume Examples & Samples

Build and manage relationships with business and IS functions, and drive technology initiatives in the US Contracts & Pricing space
Create, develop and deliver technical solutions that span from transactional systems to cutting-edge analytics and automation
Lead & drive the ideation and development of innovative solutions and project managing their execution
Align key stakeholders, facilitate consensus, and manage cross-functional teams to ensure that assessment / implementation activities are executed efficiently and successfully
Drive the operational aspects of IS service delivery across platform lifecycles
Vendor Management and oversight
Strong organizational, planning and project management skills including effective delegation techniques, strong issues and risk management experience, and strong intra-team coordination skills
Working knowledge of LEAN/AGILE software development methodologies and cloud technologies
Experience with ideating, delivering and running cloud-based IS services and external SaaS platforms
Strong service management background including provide ability to structure and manage service communications, SLAs, OLAs, service-based SOW / contracts, etc. Experience running operational services for technology platforms
Experience collaborating and achieving results across highly matrixed organization, including non-technical stakeholders, compliance teams, IS peers, vendors and other IT teams
Excellent oral and written communication and presentation skills (i.e. effectively promote and negotiate business cases or ideas; influence stakeholders using data and insights)
Ability to think strategically about technology and recommend solutions that align with business strategy and achieve the greatest business impact
Ability to multi-task and meet deadlines in a fast-paced, changing environment. Self-starter with hands-on attitude
Proven analytical thinking and problem solving capability

Information Systems Manager Resume Examples & Samples

Data Analytics & Reporting Governance Oversight
Defines analytics and reporting governance activities
Drives standardization, governance, and communication of analytics
Builds and maintains a `Center of Excellence` for data and reporting that covers processes, methods, guiding principles, and tools governance, as well as information delivery
Ensures consistent use and reuse of Business Intelligence throughout the enterprise
Assesses current state of data analytics tools and architecture and gaps against industry best practices in developing the Enterprise Data Analytics strategy
Provides enterprise wide oversight and user support for BI and specialized analytics tools
Oversees the production and maintenance of report and analytics capability catalog
Evangelizes reporting and analytics capabilities with the business community
Provides user support and training on advanced analytics and reporting concepts and tools
Establishes, communicates, and implements departmental plans, objectives, and strategies
Maintains an active awareness of business environments, corporate culture, and structure to support key decision-making
Manages direct reports, systems, and projects to achieve goals
Provides leadership by exhibiting influence and expertise, affecting results
Creates an effective work environment by developing a common vision, setting clear objectives
Develops staff through coaching, providing performance feedback, providing effective performance reviews, and establishing development plans
Demonstrated data analytics experience working with a variety of data sources
Demonstrated experience analyzing requirements
Demonstrated experience in the manufacturing industry business intelligence
Demonstrated experience working with business users and driving solution discussions with both IT and business stakeholders
Demonstrated leadership experience
Bachelor's or advanced degree
5+ years experience with Oracle BI and other reporting and analytics tools

Information Systems Manager Resume Examples & Samples

Minimum of 2+ years of management, supervisory or team leader experience
Minimum of 5+ years of data warehousing, data architecture, or information management experiences
Experience supporting and managing support of complex enterprise systems
Must have a strong understanding of application systems, development processes, and systems architecture
Working knowledge of ITSM processes and terms
Experience with establishing and delivering next-generation reporting and analytics platforms
Experience creating a data warehousing practice and setting systems architecture direction to leverage
Experience with multiple reporting and analytics tools, including Microsoft, Oracle, Tableau, and others
Experience leading an information governance program and driving a culture of data accountability
Experience with Oracle Exadata, Microsoft SQL 2016, and Microsoft Azure

Department Information Systems Manager Resume Examples & Samples

Business Analysis – Communicating with business constituents to understand objectives and needs; defining and documenting business requirements for application development, enterprise reporting, and data management
Project Management – Applicable experience working in an Agile/Scrum SDLC and project management environment; the ability to recommend system and process changes to improve efficiencies and integrity
Web Application Development – Managing and/or building applications in a Microsoft Web-matrix and ASP.NET Razor environment with MS SQL backend; a working knowledge of MS Visual Studio
Enterprise Data Management/Data Governance – Managing a large MS SQL environment; a working knowledge of MS SQL Server Management Studio
Strength Based Leadership – Develop and foster positive professional relationships; to work effectively, support, and grow with a diverse group of customers, subordinates, and peers

Laboratory Information Systems Manager Resume Examples & Samples

Trains new personnel on the LIS system and Internet Results website
Implements new modules, interfaces and version upgrades including functionality testing
Sets up user access to the Internet Results website
Oversees the scanning of forms and other associated paperwork to ensure that all records have been incorporated into the LIS system
Oversees the creation and development of any management reports necessary to the operation and administration of the labs
Reports on all projects and activities to Lab Administration on a weekly basis

Information Systems Manager Resume Examples & Samples

Develops systems analysis methods and conducts systems analysis appropriate to the department's specific needs. Analyzes workflow and/or organizational structure and recommends improvements to systems or structures to increase productivity or efficiency
Defines the scope of information system problems and goals and identifies data collection processes and procedures
Identifies potential solutions to information system problems and determines system feasibility, equipment requirements, personnel requirements, cost/benefits effectiveness, time requirements, and makes a recommendation on which solutions should be used
Plans and coordinates system testing to assure that related systems meet user's needs and are fully compatible in terms of program/system implementation and maintenance
Coordinates the training of department personnel in the use of computer software and hardware
Meets with hardware and software vendors to evaluate new products and programs
Supervises subordinate technical and professional staff involved in the development and implementation of computer or information systems
Oversees and coordinates the information systems section/function of the department, including security of the system, troubleshooting any software or hardware malfunctions, and creating and maintaining system manuals; develops and maintains procedure manuals
Directs and participates in long-term audits of computer systems and programs; analyzes results of these systems; identifies and implements changes to existing systems in order to bring them up to maximum efficiency
Principles and techniques of supervision and personnel and project management
Systems and procedures analysis and methodologies
Process or business oriented software platforms
Information system concepts and advanced computer technology and terminology
Data organization, access methods and networking in computerized systems
Modern office principles, practices and standards
Certain positions may require knowledge of specialized operating system software and/or applications software
Exercise management and supervisory control
Analyze major information system problems, identify alternative solutions, and make recommendations and decisions using sound judgment
Provide leadership and coordinate individuals, projects and functions effectively
Plan and organize assigned work activities
Analyze budgets and develop work schedules, work plans, and cost controls
Adapt to change and work effectively even in times of stress
Communicate orally and in writing
Demonstrate interpersonal sensitivity
Interface with users at all levels of the organization