Information Systems Manager Resume Samples

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WS
W Spinka
Winona
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Experience Experience
Dallas, TX
Information Systems Manager
Dallas, TX
Luettgen Inc
Dallas, TX
Information Systems Manager
  • Develops staff through coaching, providing performance feedback, providing effective performance reviews, and establishing development plans
  • Manage the Application Support team and work queue to build team and individual metrics and to establish continuous service improvement (CSI)
  • Creates an effective work environment by developing a common vision, setting clear objectives
  • Develop, track and proactively communicate AES ES Information Systems performance through key performance indicators and reports
  • Assist in development of short and long term ES Control Systems and Information Systems strategy development
  • Provide leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career development
  • Work closely with IT management to understand key strategic initiatives and build and maintain application support plans to support them
Boston, MA
Global Information Systems Manager
Boston, MA
Bernhard LLC
Boston, MA
Global Information Systems Manager
  • Bring external perspectives and thought leadership into your work, execute on best practices, develop and improve on business processes
  • Manages relationship with vendors of portfolio
  • Participates in benchmarking of best in class solutions working with enterprise architecture
  • Manages demand thru WDT (Plan Entry). Business analyst for projects execution
  • Manage technology evaluation and procurement processes, prepare resource plans, and prepare and manage budgets
  • Manage and deliver end to end medium-to-large scale projects or programs involving technology implementation, and manage vendors
  • Build and manage relationships with Digital and Marketing business or IT partners globally
present
Phoenix, AZ
Senior Information Systems Manager
Phoenix, AZ
D'Amore Group
present
Phoenix, AZ
Senior Information Systems Manager
present
  • Assist in the development and implementation of innovative methods that improve program activities, operations, and performance
  • Direct Recertification & Accreditation activities for 8 (eight) discrete IP-based networks and assist IA SME
  • Developing and maintaining security plans and security testing plans
  • Provides guidance in the creation and maintenance of Standard Operating Procedures and other similar documentation
  • Support IT, infrastructure, software, and engineering change proposals and additional follow on work as necessary
  • Manage activities of IT vendors and subcontractors supporting delivery of technical, IT, and software solutions for the program
  • Perform other duties as assigned by leadership
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Tulane University
Bachelor’s Degree in Computer Science
Skills Skills
  • Ability to use good judgment, identify problems and find acceptable solutions
  • Knowledge of industry standard IT best practices, including disaster recovery and high availability concepts
  • Articulate, professional demeanor with strong self-confidence, initiative, and leadership skills
  • Ability to demonstrate proactive approach to problem resolution, strong troubleshooting, and problem solving skills
  • Knowledgeable with some computer programming languages, operating systems, and computer hardware platforms
  • Good interpersonal interaction and able to work well with others
  • Eagerness and ability to learn new software applications and technologies quickly
  • Strong knowledge of database management systems
  • SIEM Deep Knowledge and Experience
  • Develops, implements and manages the Association’s operations software training program. Provides training and resources for branch trainers to ensure proper training of end users
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15 Information Systems Manager resume templates

1

Information Systems Manager, Europe Resume Examples & Samples

  • Manage a team of 15 people (system and network administrators, IT technicians and service desk technicians) spread over the two European offices located in France and Ireland
  • Ensure proper team staffing and development opportunities and maintain a safe work environment
  • Represent the information systems department to internal customers and collaborate with other departments to understand their needs and to enforce information technology (IT) policies
  • Align regional strategy with the corporate global vision and coordinate global efforts with international counterparts
  • Continuously monitor service performance and quality to act upon analysis
  • Communicate department KPIs and achievements to management effectively and transparently
  • Revisit existing processes to adapt them to the company evolution
  • Control and optimize the yearly Information Systems budget including software and hardware purchases, department headcount, organizational development, travel, vendors and projects
  • Define operational procedures, quality standards and best practices
  • Supervise vendor management and sourcing, help negotiate contracts and purchases
  • Travel internationally to our office in Ireland, headquarter in Irvine, California or other locations when required
  • Resume
  • Cover letter which should include
  • Why you are interested in working at Blizzard Entertainment
  • What games or technology you are currently playing with
  • Only Resumes with Cover Letters both in English will be considered
2

Information Systems Manager Resume Examples & Samples

  • Demonstrate leadership abilities with management oversight of all software upgrades, OS patches and bug fixes
  • Management of an Application Support Engineering Team to manage high level incidents, document and share root cause analysis knowledge within the IT Organization on repeatable issues as well as on remediation projects
  • Manage the Application Support team and work queue to build team and individual metrics and to establish continuous service improvement (CSI)
  • Responsible for management to resolution of business application high priority incidents, problem management, and major incident communications with business owners
  • Monitor individual employees experience, skill sets and performance
  • Provide leadership and guidance to coach, motivate, and lead team members to their optimum performance levels and career development
  • Monitor the Application Support incident/request queue to ensure they are addressed in accordance with defined Service Level Agreements
  • Provide regular incident reports back to business owners with root cause analysis of priority incidents. Conduct weekly meetings with internal business constituents outlining upcoming application support activities, future patch cycles and resolution of reported incidents
  • Work closely with IT management to understand key strategic initiatives and build and maintain application support plans to support them
  • Maintain “on-call” resources for Application Support and ensure coverage by ensuring schedule is up to date
  • Participate and adhere to the Release and Change management processes and planning as well as documentation and follow through
  • Bachelor's degree in Computer Science or related field
  • Minimum of 5 years of management/leadership experience in a software development and application support organization required
  • Minimum of 3 years of experience in management of offshore personnel
  • Strong understanding and working knowledge of security technologies and device monitoring applications
  • Ability to work in a highly dynamic environment with a strong focus on customer satisfaction
  • Operational experience of handling security services for enterprise customers
  • Ability to assess, update, and create security policies and procedures
  • Technical expertise in common network devices & security products. Specifically in perimeter technologies, implementation, configuration and troubleshooting of firewall related issues
  • Strong fundamental core networking skills. Demonstrated thorough knowledge of TCP/IP protocol suite, OSI layered architecture and troubleshooting related issues. Networking Certification, CCNA would be desired
  • Proven knowledge and practical application of security, firewalls, access and perimeter control, vulnerability management and intrusion detection
  • Excellent verbal and written communication, interpersonal, presentation and customer handling skills
  • Strong leadership, management, time management, and problem solving skills
  • Willingness to dive into software environments and technical support issues
  • SIEM Deep Knowledge and Experience
  • Device Monitoring experience and knowledge
  • EIQ SecureVue, EMC SMARTs and Watch4Net (M&R)
  • Familiarity with PCI compliance requirements and reporting
  • Self-motivated, team player, action-and­results oriented
  • Well organized, good communication and reporting skills
  • Ability to successfully work under tight project deadlines
  • LI-NO1
3

Information Systems Manager Resume Examples & Samples

  • Post secondary degree/diploma preferred, ideally in related field (i.e. computer sciences)
  • Bilingual in French is a strong asset, but not required
  • Prefer retail/wholesale work experience, 5-7 years
  • Must be capable of working on their own initiative
  • Intermediate reporting and analysis skills and proficiency with Office programs, i.e. Word, Excel and PowerPoint)
  • Prior exposure to SAP and WMS is ideal, but not required
  • Must possess strong organization and time management skills
  • Must be systems oriented and quick learner of new systems
  • Must be resourceful and detail oriented
4

Development Information Systems Manager Resume Examples & Samples

  • Develops reports to meet the needs of GSD DevAR team as related to campaign, fundraising, and alumni relations goals and overall prospect management
  • Supports the identification, categorization, and review of campaign prospects, proposals, and fundraiser assignments
  • Creates prospect analytics to help fundraisers and managers develop appropriate cultivation, solicitation, and stewardship strategies
  • Ensures compliance with UDO Solicitation Management reports, policies, and data requirements
  • Supports leadership volunteer management with targeted reports and analyses
  • Drives regular staff meetings on campaign data-oriented tasks to ensure timely fundraiser responses to tasks
  • Serves as liaison with University Development Office's Research Department to develop pipeline of potential prospects for cultivation
  • Fulfills ad hoc and standard data requests that comply with user's goals and Harvard and GSD data and privacy policies
  • Serves as the GSD's Local Product Manager (LPM) to manage and update data integrity of biographic, prospect, and solicitation information
  • Manages GSD's use of the University's Common Alumni Affairs and Development System (oversees access to the system, training, maintenance of confidentiality policies and forms, and communication of system information to GSD from University leaders)
  • Serves as liaison to University's Development, Alumni Records, and Recording Secretary's Offices, and other Harvard schools, regarding alumni and donor data
  • Collaborates with GSD Computer Resource Group (CRG) to ensure DevAR team is equipped and trained on current hardware and software technologies necessary for all business operations of the office
  • Supervises students for some tasks, such as bio and prospect data updates, internet searching, and structured data quality tasks
  • Minimum 3 years' related work experience required, with university fundraising administration preferred
  • Experience with relational databases and SQL tools required
  • Strong MS Office skills: Word, Excel, Access, required, experience with BSR Advance preferred
  • Must be highly organized, detail-oriented, and efficient
  • Ability to take initiative required
  • Excellent proofreading skills required
  • Experience with Windows and a strong knowledge of databases preferred
5

Information Systems Manager Resume Examples & Samples

  • Directly and/or through contracted staff, implement customizations for enterprise-controlled applications such as PowerSchool in collaboration with the Data team, and with in-house databases in Quickbase
  • Document and track all customizations, including affected systems, fields and potential downstream impacts
  • Serve on various cross-functional project teams to better understand the implementation and support concerns of this evolving technology environment
  • Bachelor’s degree and two to three years of related work experience
  • Familiarity with the K-12 education field is a plus
  • Advanced proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) and Google Apps is required
  • Working knowledge of and/or exposure to key technology concepts at an organizational level preferred
  • Demonstrated technical aptitude and willingness to problem-solve in a technical environment preferred
  • Expertise in SQL, Java, JavaScript and HTML
  • Strong knowledge of database management systems
  • Expertise with specialized data ETL tools such as Spoon, SQL Server Integration Services (SSIS)
  • Expertise with data reporting and dashboarding tools such as SQL Server Reporting Services (SSRS)
  • Experience with the above in an educational context
  • Experience with education-specific information systems such as PowerSchool, Illuminate, Tableau
  • Experience implementing best practices of Active Directory Management
  • Experience with Quickbase
  • Adaptability:Excels in constantly changing environments and adapts flexibly in shifting projects or priorities to meet the needs of a dynamic transformation effort; comfortable with ambiguity and non-routine situations
  • Teamwork:Increases the effectiveness of surrounding teams through collaboration, constant learning and supporting others; sensitive to diversity in all its forms; respects and is committed to learning from others
  • Dependability:Does whatever it takes to consistently deliver with high quality under tight deadlines; successfully manages own projects through strong organization, detailed workplans, and balancing of multiple priorities
  • Communication and Customer Service Skills:Communicates clearly and compellingly with diverse stakeholders in both oral and written forms; anticipates and responds to customer needs in a high-quality and courteous manner
  • Sense of urgency:Proactive and able to prioritize multiple high-impact initiatives and tasks. Quickly responsive to School Leader requests and feedback
6

Information Systems Manager Resume Examples & Samples

  • 5 years of experience in an acute care facility setting with 3-4years in a Laboratory Information System Analyst capacity. Familiarity with HL7, SQL, Co-path, PowerChart, PathNet, and Cerner strongly recommended. Excel, Word, Powerpoint, MDI, FSO, E”KM editor, Discern Visual Developer preferred. Familiarity with CAP and CLIA LIS regulations. Familiar with good management of human resources techniques and rules
  • Prior supervisory experience minimum 1 year
  • Valid Clinical Laboratory Scientist License from State of CaliforniaPreferred ASCP Certification preferred. Evidence of attendance at LIS workshops preferred
  • A Fire and Safety card must be presented upon hire or must be obtained at our facility within the first 30 days of hire and maintained by renewing before expiration date
7

Senior Information Systems Manager Resume Examples & Samples

  • Highly effective oral and written communication skills with a variety of audiences
  • Effectiveness as an IT Manager at implementing or maintaining a large scale and complex integrated system
  • Experience and demonstrated ability to manage a large-scale IT program and work with external organizations, vendors, subcontractors, and other stakeholders
  • Ability to successfully manage multiple vendors and subcontractors
  • Strong interpersonal and team-building skills
  • Ability to deal with project conflicts and conflicting priorities
  • At least three years experience creating data files and securely sending and receiving files
  • At least three years experience designing, developing, testing, implementing and maintaining computer software, programs, and databases
  • Experience working with Customer Relationship management (CRM) systems, including integration with external software, systems, etc. (Telephony, Print Fulfillment, Mobile Applications, Web Sites, etc.)
8

Business Information Systems Manager With Deltek Costpoint Experience Resume Examples & Samples

  • Assume responsibility for all project phases and work directly with clients in accomplishing project objectives
  • Demonstrate significant expertise with SDLC for a project/program management office to support technical project managers
  • Employ technical and functional skills around the evaluation and implementation of packaged software solutions
  • Assist in identification of new business opportunities. Such activities include development of new methodologies and tools, participation in proposal opportunities, market research, and other internal initiatives when possible
  • Deliver exceptional client service in all client interactions and projects
  • Communicate effectively, both internally and to clients, including those at an executive level
  • Manage day-to-day project activities; establish appropriate leverage on project teams and assign/manage project responsibilities to team members.Provide coaching, mentoring and performance counseling to consultants, clients and project team members
  • Contribute to the general management of the Consulting Practice and develop and implement a personal plan which sets goals for professional and practice development
  • Bachelor’s degree in Accounting, Business, Management, or related field
  • Minimum of five (5) years of related experience in delivering financial and management consulting services
  • Experience in Consulting with Commercial Clients or a combination of Commercial and Federal Clients
  • Experience working on Deltek/Costpoint Implementation engagements
  • Supporting commercial clients or a combination of Commercial/Federal clients
  • Demonstrated management, analytical, organization, interpersonal, project management, communication skills, and highly developed Microsoft Suite skills required
  • Must be able to travel up to 100% for client engagements
  • CPA, PMP or other relevant certification is desired
9

Information Systems Manager Resume Examples & Samples

  • Ensure consistently strong operational support for all internal hotel IT systems and users, minimizing any system outages
  • Supervise the IT Department on a daily basis
  • Maintain excellent product knowledge and apply it to deliver full system benefits
  • Understand, fully, the legal requirements on IT governance and security
  • Handle, efficiently and completely, IT issues that arise
  • Identify current and future system needs and provide solutions for the identified needs
  • Build strong internal working relationships with all hotel Departments
  • Previous IT management experience, preferably in the hotel, leisure, and/or service sector
  • Experience of all Microsoft systems
  • Experience of hotel applications, such as Fidelio and Micros, preferred
  • Excellent organizational and interpersonal skills
  • Current technical skills and knowledge of technology
  • General understanding of IT infrastructure trends and technologies, including networks, databases, business applications, and development methodology
  • Ability to plan ahead and develop contingency plans, where necessary
10

Information Systems Manager Resume Examples & Samples

  • Serve as a liaison with the customer and its partners to ensure proper reporting and trend analysis from the customer’s Learning Management System
  • Develop, propose and implement new processes with the system and troubleshoot issues
  • Manage a technical team that responds to Help Desk tickets for the CCO and customer Learning Management Systems, Learning Management Systems and SharePoint Workflows
  • Maintains records of training, activities, participant progress, and program effectiveness
  • Manage and develop tools to improve the learning experience for CCO Training and those in the classroom
  • Develops project plans, procedures and processes to deliver quality products for internal and external clients
  • Interacts with user and evaluates vendor products
  • Develops and implements testing strategies and document results
  • Provides advice and training to end-users
  • Coordinates quarterly reviews of CCO training internal and external SOPs
  • Conducts research into new training, educational, and multimedia technologies
  • Develop and follow a project schedule to meet deadlines and assigns work to meet the needs of the CCO and the customer
  • Maintain knowledge of current technology, including the CROP onboarding system, SharePoint and Learning Management Systems
  • Participate in special projects as requested
  • 10-12 years of related information systems experience, including management experience
11

Senior Information Systems Manager Resume Examples & Samples

  • Work with other information and physical security system security personnel; IT Operations and Enterprise Management System engineering teams and others to implement; refine and maintain an appropriate vulnerability and patch management security program
  • Manage the St. Elizabeth’s Vulnerability Management Team
  • Conducting and maintaining vulnerability scanning on networks; systems and applications
  • Producing actionable; risk-based reports on security assessment results
  • Managing; training and mentoring more junior team members
  • Assisting with vulnerability remediation when necessary
  • Developing and maintaining security plans and security testing plans
  • Deliver expected results based on appropriate FISMA score category targets across 7 of 11 security automation domains for Continuous Monitoring of system risk
  • Report directly to IA SME Lead and assist other security life cycle activities as necessary
  • Direct Recertification & Accreditation activities for 8 (eight) discrete IP-based networks and assist IA SME
  • Lead with managing schedule to completion (ATO)
  • Continuously improve risk models; metrics; reports; processes; and activities
  • Manages the security of information systems assets and the protection of systems from intentional or inadvertent access or destruction
  • Recognizes potential; successful; and unsuccessful intrusion attempts and compromises thorough reviews and analyses of relevant event detail and summary information
  • Perform preliminary forensic evaluations of internal systems
  • Interfaces with client to understand their security needs and oversees the development and implementation of procedures to accommodate them
  • Ensures that the user community understands and adheres to necessary procedures to maintain security
  • Weighs business needs against security concerns and articulates issues to management and/or customers
  • Maintains current knowledge of relevant technology as assigned
  • Provides guidance in the creation and maintenance of Standard Operating Procedures and other similar documentation
  • Advanced knowledge of network security concepts; best practices and procedures including FISMA/NIST RMF and DITSCAP/DIACAP
  • Experience managing vulnerability mitigation and information security process in an enterprise environment
  • Experience managing vulnerability assessment teams
  • Proven ability to lead customer-facing reporting and negotiation activities
  • Ability to produce and disseminate reports for vulnerability assessments and compliance reporting
  • Strong knowledge of Windows client/server; *NIX systems; VMWare; networking; VTC/ VoIP; device firmware; web/application servers; databases; and network architectures (hands on preferred; manages highly technical team)
  • Ability to manage vendor relationships and track externally dependent patching activities; driving the threat research life cycle
  • Ability to learn complex computing environments
  • Broad understanding of all aspects of IT and enterprise systems interoperability (OSI Model; SDLC; ITIL; etc.)
  • Coordinate with other team (SOC; IR; RMD; Ops; Management; etc.) activities as necessary
  • Support threat intelligence activities when required
  • ISSO experience a must
  • Current DHS HQ Entry on Duty (EOD) holders given preference
  • DoD Top SECRET required
  • CISSP certification or other DoDI 8570 IAM II required (will consider other management certs e.g.; PMP)
12

Information Systems Manager Epic Resume Examples & Samples

  • Run-the-Business: Measures, monitors, and manages performance to Service Level Agreements and overall quality delivery for the respective team; implement Lean Best Practices to optimize performance, resolve issues and drive continuous improvement. Serves as a point of escalation to staff when issues arise
  • Project Delivery Management: Develops business cases, reviews and approves business and/or technical requirements, defines scope or projects and work schedules, and manages departmental resources to complete projects on time, within scope, and on budget. Serves as a point of escalation to your when project issues arise
  • Resource and Performance Management: Maintains proper staffing levels, allocates resources, manages payroll, provides ongoing two-way feedback, develops and executes staff development plans, and evaluates individual performance; conducts personnel actions such as promotions, transfers, and other status changes
  • Budget Planning and Management: Assists management with planning and ongoing management of departmental capital and operational budget in accordance with IS strategic plans and run-the-business needs
  • Promote Technical / Process Standards: Understands requirements and designs of technical and process standards. Works with management to finalize standards to ensure long-term sustainability, strategic alignment, and cost effectiveness of proposed enterprise and departmental standards; promotes consistent adoption of new technical and process standards within IS
  • Project management - Skilled project manager with ability to articulate business needs, develops detailed specifications and project plans in conjunction with team, ensuring that milestones are met and that end products meet customer needs/expectations
  • Communication skills - Effective at providing timely, concise, audience-appropriate information orally and in writing; ble to listen and understand escalations from team and escalate appropriately to director when necessary
  • Problem solving - Able to analyze problems comprehensively and apply critical thinking derive a resolution; takes initiative to own an issue and tackle the issue till identification of root cause and resolution
  • Teamwork and relationships with others - Strong collaboration and team-building skills with a track record of building strong, enduring relationships within an IS staff team
  • Time management and quality delivery - Responsive to management and staff. Able to maximize time to produce comprehensive, polished deliverables and on target operational results
  • Customer focus - Skilled and committed to meeting expectations of internal and external customers; able to address the immediate problems and pain points of customers effectively
  • Performance management - Experienced at translating organizational direction into specific team and individual contributor job expectations; as well as managing performance through effective monitoring, coaching, and feedback; ability to establish and maintain a collaborative, high performance environment by capitalizing on employee talents, experience, interests, and diversity
  • Resource management - Experienced at influencing results through appropriate staffing, budget management, removing performance barriers, and maximizing available resources for a small team
13

Global Information Systems Manager Resume Examples & Samples

  • Commits projects/initiatives for delivery through annual planning process (AOP)with business partners
  • Manages relationship with vendors of portfolio
  • Engaged in business functional area’s day to day
  • GIS SME expertise for given function. Global knowledge of functional area
  • Participate in benchmarking of best in class solutions. Liaison with Architecture team on standards
  • Identifies best in class technologies to support strategies
  • Manages requirements & collaborates with business lead for initiatives/ projects
  • Manages demand thru WDT (Plan Entry). Business analyst for projects execution
  • Develops talent directing reporting him/her
  • Continuous improvement (CI)
14

Information Systems Manager Resume Examples & Samples

  • PowerSchool SIS Administration
  • Eagerness and ability to learn new software applications and technologies quickly
  • Excellent organization, communication, and attention to detail skills required
  • Exceptional analytic, strategic, and problem-solving skills
  • Proactive, taking ownership and initiative for producing results
  • Ability to work in a fast-paced environment under tight deadlines
  • Results-oriented team player who is willing to do whatever it takes
  • Flexibility, with a strong work ethic and an entrepreneurial spirit to accommodate a high level of responsibility and multiple priorities
  • Strong judgment and decision-making skills
  • Articulate, professional demeanor with strong self-confidence, initiative, and leadership skills
  • Unquestioned integrity and commitment to KIPP DC’s mission
  • A passion for education and a desire to help KIPP DC schools grow
  • Flexibility, tenacity, high-quality work, resourcefulness, teamwork, and a sense of humor
15

Information Systems Manager Resume Examples & Samples

  • Ensures business system projects are executed within a well understood and documented standard enterprise architecture that includes effective transition to production planning
  • Establishes a Service Oriented Architecture that supports integration of systems with highly available/accessible, high quality data and automation of manually intensive processes
  • Works with functional stakeholders to ensure requirements are documented and addressed through accompanying IS design and development activity
  • Ensures systems are documented and audited to support consistent and correct use through control of inputs and outputs, effective user interfaces and standard change management
  • Establishes and maintains oversight for system security and compliance, i.e. government, audit and Sarbanes Oxley
  • Serves as a liaison and primary interface with group and corporate IS for enterprise project planning, budgeting and cost management
  • Responsible for integrating existing infrastructure (software, hardware and processes)
  • Ensure that all new projects scale with the Division technology plan. Deploy processes and procedures that facilitate gathering requirements, change management, project prioritization, and project execution
  • Focus on process improvement of services provided to the business
  • Continuously enhance the Business Information System infrastructure in service, delivery, availability,
  • Bachelor's degree in Information Technology, Business Technology, or equivalent
  • MBA or other Finance and/or Accounting background desired
  • 7+ years leading significant Business Systems implementations and providing system support
  • 3+ years leading a team of technical professionals
  • 7+ years proving leadership and oversight of the operation of enterprise resource planning (ERP), manufacturing execution systems (MES), quality management systems (QMS), product lifecycle management (PLM) and labor reporting
  • Demonstrated knowledge of ERP Business System implementation and control
  • Experience in gathering requirements from heterogeneous groups and integrating new technologies into a cohesive infrastructure
16

Financial Information Systems Manager Resume Examples & Samples

  • Assists with month end close, inclusive of, but not limited to: prepare Profit & Loss Statements, journal entries and balance sheet reconciliations
  • Assists in preparation of forecasts, budgets and commentary
  • Performs file maintenance activities for all accounting records as needed
  • Works with property teams to ensure compliance with Hotel Management Agreements on all fees and assist in resolving discrepancies
  • Assists other areas of the Accounting department as needed
  • Promotes and applies teamwork skills
  • Complies with corporate uniform and grooming standards
  • Strong technical, financial and analytical acumen
  • Ability to exercise sound judgment relative to problem solving matters
  • Proficient computer skills including Microsoft Outlook, Excel, Word, PowerPoint and Adobe Writer
  • Preferred, but not required, knowledge in: SunSystems, Oracle Hyperion, Concur, Blackline, Opera
  • Ability to work with minimal supervision in a fast-paced environment
  • Solid verbal and written communication skills
  • Ability to perform multiple tasks simultaneously with high degree of accuracy
  • Ability to maintain strict confidentiality
  • Impeccable organizational and time management skills
  • Strong understanding of Generally Accepted Accounting Principles
  • Minimum four years of accounting experience, hospitality background favourable in a multi-entity environment
  • Preferred knowledge in international currencies
17

Information Systems Manager Resume Examples & Samples

  • 7 years’ experience as an IBM Systems Programmer in a mid to large size mainframe shop
  • 7 years’ experience working with ISV products such as BMC Control-M, ACF2, and Control-O
  • Excellent Problem solving and communication skills
  • Ability to triage and isolate problems
  • Ability to manage a managed services relationship provided by a third party
  • Will be expected to provide after-hours support for the production / development environments
  • Working knowledge of zOS, JES3, JCL, Changemean, FOCUS, SMP/E, FTP (sFTP, FTP, and FTPs) , SAS, Ucandu, PDSMan and Xpediter
  • Capable of managing project assignments independently while providing support when necessary
  • Ability to work with customers to evaluate their needs and develop technical solutions based on those needs
  • Ability to establish relationships and encourage cooperation between organizations
  • Ability to evaluate software and hardware requirements to deploy software package installations, patches and hardware
  • Ability to grasp technical/mechanical concepts
  • Ability to understand dependent technologies such as storage and networks to maximize server performance and uptime
  • Ability to follow-up and drive for results/resolutions
  • Customer Focused – is dedicated to meeting the expectations and requirements of internal and external customers
  • Work effectively in a team environment
18

Laboratory Information Systems Manager Resume Examples & Samples

  • Bachelor's Degree in Computer Science or 4 years of relevant industry experience
  • 2+ years of LIS experience
  • Experience with Scientific equipment, instrument interfaces, and macros
  • Software quality assurance testing, troubleshooting and validation experience
  • GAMP5 experience
  • Willingness to handle day-to-day functions while still providing the high-level strategic guidance
  • SQL and/or Oracle knowledge
  • Team-oriented
19

Information Systems Manager Resume Examples & Samples

  • Manages various areas of information system solutions development and technical support, including personal computer/client server support, systems programming, applications design and development, database design and administration, information security, telecommunications and network support and administration
  • Ensures that proper records and other documentation are maintained
  • Participates in special projects as required
20

Information Systems Manager Resume Examples & Samples

  • Bachelor's degree in Information Technology, computer Science or business Administration or equivalent
  • Minimum 5 years' experience of a strong leadership background; experience with many technology stacks associated to de3velopment and/or delivery of applications
  • Ability to work with multiple approaches to solving a problem and choosing the most appropriate solution
  • Knowledgeable with some computer programming languages, operating systems, and computer hardware platforms
  • Excellent communication and management skills
  • Ability to demonstrate proactive approach to problem resolution, strong troubleshooting, and problem solving skills
  • Knowledge of industry standard IT best practices, including disaster recovery and high availability concepts a plus
  • Strong background in process flows and SDLC practices
  • Ability to manage priorities, deadlines and tasks in order to meet deadlines and to accomplish goals
  • Solid analytical skills – uses logic and reasoning to identify complex problems; review related information and develop options and implement solutions
  • Good interpersonal interaction and able to work well with others
21

Information Systems Manager Resume Examples & Samples

  • Manage and execute operational plans key releases as dictated by defined priorities and objectives
  • Work in close alignment with business partners in Business Insurance Information Management and Analytics (BI IM&A) on all aspects of planning, testing, and execution
  • Oversee and manage a team of SBIS employee and partner resources as dictated by the needs of the task(s) at hand. Current team consists of software developers and system analysts supporting various existing and strategic initiatives within the ERA/FM portfolio
  • Coordinate across various constituent IT areas including Q/A, Project Management, and other SBIS areas and functions
  • Responsible for managing corresponding IT budget of $2.2M in 2017
  • Strong delivery/execution focus, people management and communication skills along with strong technical aptitude
  • Solid understanding of data management, reporting concepts and technologies
  • Solid project management skills
  • Proven record of accomplishment team leadership with ability to align roles to skills and managing performance
  • Adept at building strong relationships with business and technical partners to facilitate smooth daily operation and execution
  • Solid understanding of SDLC concepts using various ETL, database and Reporting technologies such as Teradata, Ab Initio, Cognos and QlikView
  • Experience developing and leveraging metrics to track and report progress
  • Demonstrated ability to adjust priorities based on changing situations. Must be able to handle several priorities at once
  • Experience with agile project tools such as Rally preferred
22

Global Information Systems Manager Resume Examples & Samples

  • Manage moderate to complex projects and programs
  • Establish IT strategy and technology roadmaps
  • Establish and deliver on joint business/IT goals
  • Manage operational activities supporting the business function’s application and infrastructure stack
  • Establish sustainable plans for technology as well as end user training/change management
  • Evaluate short and long-term technology solutions
  • Manage technology evaluation and procurement processes, prepare resource plans, and prepare and manage budgets
  • Bring external perspectives and thought leadership into your work, execute on best practices, develop and improve on business processes
  • Build and manage relationships with Digital and Marketing business or IT partners globally
  • Manage and deliver end to end medium-to-large scale projects or programs involving technology implementation, and manage vendors
  • Establish and manage budgets and project schedules, managing resource plans, chartering/scoping projects appropriately, requirements gathering, dependency mapping, process mapping, managing issues, risks, status, change control, scope, and technical integrations, as well as managing, coaching, and developing team members
  • Deliver high quality project deliverables and communicate effectively using multiple channels, and to multiple audiences (business, IT, leadership)
  • Be a trusted partner and subject matter expert for the Digital and Marketing systems and business processes. Also, to translate that into technology roadmaps, projects, operational, and continuous improvement solutions in partnership with development and architecture teams, technical SMEs, and internal or external vendors
23

Information Systems Manager Resume Examples & Samples

  • College degree in a related field or the equivalent combination of education and work experience
  • Successful work experience in the area of information technology. Y operations software experience is preferred
  • Excellent organization skills with an emphasis on detail
  • Ability to use good judgment, identify problems and find acceptable solutions
  • Excellent communication and facilitation skills
  • Able to build and maintain positive relationships
  • Develops, implements and manages the Association’s operations software training program. Provides training and resources for branch trainers to ensure proper training of end users
  • Develops and maintains policies and procedures pertaining to operations software
  • Manages the administration of the operations software including user management, program set up and campaign set-up
  • Provides primary support to staff at all branches in matters pertaining to operations software
  • Creates and generates reports in support of Association information needs
  • Assists with the setup, maintenance, audit and troubleshooting of association hardware. Maintains equipment in training area
  • Responsible for procurement, inventory management, set-up and distribution of Association cell phones
  • Provides support to branch staff related to mobile applications
24

Geographic Information Systems Manager Resume Examples & Samples

  • Experience using Esri ArcGIS platform software
  • Experience using various scripting techniques with Python
  • Working knowledge of the Esri Javascript API and development capabilities
  • Experience with SUDU
  • Bentley V8i, SS4
25

Information Systems Manager Resume Examples & Samples

  • Ensure a strategic relationship and strong communication with country business leadership to inform and engage them in development and deployment of IS services, in alignment with business strategy
  • Drive utilization and adoption of core IS platforms and partnerships, enabling employees to make full use of the enterprise’s technology and information, maximizing the value of technology investments
  • Support local innovation through thought leadership, shared learnings and best practices and educating business partners on technology and leverage opportunities aligned with business value and insights
  • Lead and / or participate in IS project activities, working with other parts of the IS organization, vendors and client groups, applying IS and service management methodologies, Amgen SOPs, tools, processes and techniques to meet the project and service requirements, optimizing the costs and performance
  • Applying Amgen SOPs to identify, assess, prioritize and remediate technology and data associated risks to the organization and ensure compliance and integrity of controls
  • Minimum bachelor degree
  • 5+ years experience in comparable role (can be from outside Pharma such as Retail or FMCG)
  • Experience in managing IS service delivery or in IT (project) management roles in challenging business environments
  • Established business partnerships and IS governance practices dealing with senior business stakeholders
  • Understanding of IS best practice methodologies: ITIL, PRINCE2 and Agile / DSDM
  • Worked in (or a strong interest in working in) a team-oriented, virtual collaborative, highly matrices and multi-cultural environment, ideally pan-European or global
  • Fluency in written and spoken English, preferably also in Dutch
  • Experience in supporting digital channels and/or multichannel marketing is a plus
  • The ideal candidate will have experience or be educated in UX / CX
26

Laboratory Information Systems Manager Days Msh Resume Examples & Samples

  • Updates reference dictionaries including but not limited to personnel, specimen and lab procedure dictionaries
  • Attends and organizes weekly meetings with IT and members other departments as required
  • Troubleshoots hardware, minor relocations of equipment, legacy refreshing, and degauzing workstations when necessary
  • Researches and corrects downstream systems logs, i.e. EPIC interface errors, open orders log, failed fax reports, etc
  • 5 years LIS experience required, 10 years preferred. Advanced skills in Laboratory Software applications, knowledge of Powerpath desirable, Medical Terminology, minor troubleshooting of LIS hardware, peripherals and interfaces
27

Information Systems Manager, Dairy Resume Examples & Samples

  • 10 years' OR 5 years' Walmart Logistics Systems Management experience
  • 5 years’ business intelligence (BI) experience
  • 5 years’ manufacturing or dairy food processing experience
28

Information Systems Manager Enterprise Service Management Resume Examples & Samples

  • Applied working knowledge with Service Lifecycle Management (SLM) and / or IT Infrastructure Library (ITIL)
  • Understanding of software development methodologies such as Agile, SCRUM, RUP, Waterfall, etc
  • Certification as a Project Manager Professional (PMP) and/or Certified Scrum Master (CSM)
  • Depth and breadth of experience and knowledge of project management concepts / processes and business analysis, can demonstrate skills in situations with a large number of variables and high-level of complexity (such as enterprise, cross-functional business processes)
  • Exhibits an expert ability to impact and influence project outcomes
  • Excellent communications and partnering skills, and well versed in collaborating with business leads (vision, requirements, testing), and articulating messaging to leadership
  • Ability to handle multiple priorities and to build a strong network and relationships at all levels across IT functions and the business
  • Demonstrates expert skills in team leadership and conflict management and displays consistent flexibility, resilience, and resourcefulness
  • Ability to identify, assess and resolve complex business problems / issue / risks and facilitate issue resolution and risk mitigation
  • Budgeting knowledge sufficient to ensure that budgets are tracked on a program basis
  • Demonstrated track record of success in multiple complex projects and/or programs as well as management / mentoring of Project Managers
  • Solid Project management experience in software development and business planning across the full project lifecycle (planning, requirements definition, design, build, and deployment)
  • Experience with MS Project, Clarity, SAP financials etc. or similar tools
  • Experience in Six Sigma process implementation
  • Innovative, analytical and problem solving skills and ability to provide guidance and mentorship to junior and contingent worker project managers, and have experience in directly managing complex projects or programs
  • Ability to direct / manage team members, including any Project Delivery direct reports, consultants and other Project Managers and related project resources for multiple projects / programs
29

Information Systems Manager Resume Examples & Samples

  • Consults with key decision makers to analyze current and future computer system and ERP needs. Evaluates, recommends and develops plans for systems development and operations, hardware and software purchases, budget, and staffing
  • Manages the development, implementation, installation, and operation of information and functional systems for the organization. Ensure that IT development projects are completed on time, within budget and meet the agreed upon performance requirements
  • Negotiates and contracts with consultants, technical personnel, and vendors for services and products. Provides support to end users in the selection, procurement, usage, and maintenance of software programs and hardware
  • Identify, lead and develop talent in order to maximize individual, team and organizational effectiveness in meeting company goals. This may include selecting and on-boarding talent, communicating effectively to foster a culture of engagement, cascading vision, creating goal alignment; and coaching through feedback, development planning and performance management
30

Cluster Information Systems Manager Resume Examples & Samples

  • BS/BA or equivalent work experience. Additionally, 3-5 years experience in like position
  • Previous experience in IR Global Field Services or Marriott Systems Support desirable
  • System-related professional certifications desired
31

Unit Information Systems Manager Resume Examples & Samples

  • Plans, develops and oversees the development, testing, maintenance and integration of computer and paper information systems
  • Oversees the development of and staff adherence to unit programming, design, documentation and retrieval standards
  • Researches, recommends and oversees the purchase, enhancement and/or development of software, hardware, and other equipment
  • Supervises unit retrieval activities
  • Oversees training of systems support staff and users
  • Serves as a resource person for systems development, hardware, software and user issues
  • Serves as a liaison to Central University and/or external information systems support personnel, vendors, etc
  • Manages information systems and related budgets
  • Oversees the installation of systems and applications software
  • Assists in unit policy, procedure, and short- and long-term planning activities
  • Prepares or oversees the preparation of activity, financial and related reports and proposals
  • Represents the unit on planning, information systems, professional association and other committees
  • Interviews, recommends for hire, and reviews the performance of assigned information systems and related support staff
  • Maintains and/or increases competency in information systems and related areas through readings, coursework and attendance at conferences, seminars and workshops
32

Information Systems Manager Resume Examples & Samples

  • Manage the maintenance and updates of AES ES Control systems and issue resolution through internal and external stakeholder work execution
  • Develop, track and proactively communicate AES ES Information Systems performance through key performance indicators and reports
  • Drive external vendor value maximization through development and active management of Service Level Agreements
  • Build and own ES Hosted Services & 3rd Party budgets and budgetary performance
  • Assist in development of short and long term ES Control Systems and Information Systems strategy development
  • Manage projects and initiatives in support of continuous improvement efforts of Advancion Information Systems and processes
  • Represent ES Control System improvements through active feedback / collaboration with ES development team
  • Own AES ES Information Systems Security performance by working closely with Corp IT to effectively implement and maintain compliance to corporate security policies & procedures
  • Ideal candidate profile as a Systems Integrator with 10+ years of technical experience in systems administration, architecture and IT networking
  • Four year college degree in Computer Science, Information Technology or other technical degree
  • Specific technical knowledge required: Open source systems administration working with MySQL, AWS Cloud Management and LINUX OS
  • Demonstrated experience within IT operations working with budgets and/or vendor/contract management is highly preferred
  • Ability and interest to work in a start-up business environment and/or fast paced/dynamic environment that is AES Energy Storage
  • Strong interpersonal skills to interface at all management levels
33

Information Systems Manager Resume Examples & Samples

  • Build and manage relationships with business and IS functions, and drive technology initiatives in the US Contracts & Pricing space
  • Create, develop and deliver technical solutions that span from transactional systems to cutting-edge analytics and automation
  • Lead & drive the ideation and development of innovative solutions and project managing their execution
  • Align key stakeholders, facilitate consensus, and manage cross-functional teams to ensure that assessment / implementation activities are executed efficiently and successfully
  • Drive the operational aspects of IS service delivery across platform lifecycles
  • Vendor Management and oversight
  • Strong organizational, planning and project management skills including effective delegation techniques, strong issues and risk management experience, and strong intra-team coordination skills
  • Working knowledge of LEAN/AGILE software development methodologies and cloud technologies
  • Experience with ideating, delivering and running cloud-based IS services and external SaaS platforms
  • Strong service management background including provide ability to structure and manage service communications, SLAs, OLAs, service-based SOW / contracts, etc. Experience running operational services for technology platforms
  • Experience collaborating and achieving results across highly matrixed organization, including non-technical stakeholders, compliance teams, IS peers, vendors and other IT teams
  • Excellent oral and written communication and presentation skills (i.e. effectively promote and negotiate business cases or ideas; influence stakeholders using data and insights)
  • Ability to think strategically about technology and recommend solutions that align with business strategy and achieve the greatest business impact
  • Ability to multi-task and meet deadlines in a fast-paced, changing environment. Self-starter with hands-on attitude
  • Proven analytical thinking and problem solving capability
34

Information Systems Manager Resume Examples & Samples

  • Data Analytics & Reporting Governance Oversight
  • Defines analytics and reporting governance activities
  • Drives standardization, governance, and communication of analytics
  • Builds and maintains a `Center of Excellence` for data and reporting that covers processes, methods, guiding principles, and tools governance, as well as information delivery
  • Ensures consistent use and reuse of Business Intelligence throughout the enterprise
  • Assesses current state of data analytics tools and architecture and gaps against industry best practices in developing the Enterprise Data Analytics strategy
  • Provides enterprise wide oversight and user support for BI and specialized analytics tools
  • Oversees the production and maintenance of report and analytics capability catalog
  • Evangelizes reporting and analytics capabilities with the business community
  • Provides user support and training on advanced analytics and reporting concepts and tools
  • Establishes, communicates, and implements departmental plans, objectives, and strategies
  • Maintains an active awareness of business environments, corporate culture, and structure to support key decision-making
  • Manages direct reports, systems, and projects to achieve goals
  • Provides leadership by exhibiting influence and expertise, affecting results
  • Creates an effective work environment by developing a common vision, setting clear objectives
  • Develops staff through coaching, providing performance feedback, providing effective performance reviews, and establishing development plans
  • Demonstrated data analytics experience working with a variety of data sources
  • Demonstrated experience analyzing requirements
  • Demonstrated experience in the manufacturing industry business intelligence
  • Demonstrated experience working with business users and driving solution discussions with both IT and business stakeholders
  • Demonstrated leadership experience
  • Bachelor's or advanced degree
  • 5+ years experience with Oracle BI and other reporting and analytics tools
35

Information Systems Manager Resume Examples & Samples

  • Minimum of 2+ years of management, supervisory or team leader experience
  • Minimum of 5+ years of data warehousing, data architecture, or information management experiences
  • Experience supporting and managing support of complex enterprise systems
  • Must have a strong understanding of application systems, development processes, and systems architecture
  • Working knowledge of ITSM processes and terms
  • Experience with establishing and delivering next-generation reporting and analytics platforms
  • Experience creating a data warehousing practice and setting systems architecture direction to leverage
  • Experience with multiple reporting and analytics tools, including Microsoft, Oracle, Tableau, and others
  • Experience leading an information governance program and driving a culture of data accountability
  • Experience with Oracle Exadata, Microsoft SQL 2016, and Microsoft Azure
36

Department Information Systems Manager Resume Examples & Samples

  • Business Analysis – Communicating with business constituents to understand objectives and needs; defining and documenting business requirements for application development, enterprise reporting, and data management
  • Project Management – Applicable experience working in an Agile/Scrum SDLC and project management environment; the ability to recommend system and process changes to improve efficiencies and integrity
  • Web Application Development – Managing and/or building applications in a Microsoft Web-matrix and ASP.NET Razor environment with MS SQL backend; a working knowledge of MS Visual Studio
  • Enterprise Data Management/Data Governance – Managing a large MS SQL environment; a working knowledge of MS SQL Server Management Studio
  • Strength Based Leadership – Develop and foster positive professional relationships; to work effectively, support, and grow with a diverse group of customers, subordinates, and peers
37

Laboratory Information Systems Manager Resume Examples & Samples

  • Trains new personnel on the LIS system and Internet Results website
  • Implements new modules, interfaces and version upgrades including functionality testing
  • Sets up user access to the Internet Results website
  • Oversees the scanning of forms and other associated paperwork to ensure that all records have been incorporated into the LIS system
  • Oversees the creation and development of any management reports necessary to the operation and administration of the labs
  • Reports on all projects and activities to Lab Administration on a weekly basis
38

Information Systems Manager Resume Examples & Samples

  • Develops systems analysis methods and conducts systems analysis appropriate to the department's specific needs. Analyzes workflow and/or organizational structure and recommends improvements to systems or structures to increase productivity or efficiency
  • Defines the scope of information system problems and goals and identifies data collection processes and procedures
  • Identifies potential solutions to information system problems and determines system feasibility, equipment requirements, personnel requirements, cost/benefits effectiveness, time requirements, and makes a recommendation on which solutions should be used
  • Plans and coordinates system testing to assure that related systems meet user's needs and are fully compatible in terms of program/system implementation and maintenance
  • Coordinates the training of department personnel in the use of computer software and hardware
  • Meets with hardware and software vendors to evaluate new products and programs
  • Supervises subordinate technical and professional staff involved in the development and implementation of computer or information systems
  • Oversees and coordinates the information systems section/function of the department, including security of the system, troubleshooting any software or hardware malfunctions, and creating and maintaining system manuals; develops and maintains procedure manuals
  • Directs and participates in long-term audits of computer systems and programs; analyzes results of these systems; identifies and implements changes to existing systems in order to bring them up to maximum efficiency
  • Principles and techniques of supervision and personnel and project management
  • Systems and procedures analysis and methodologies
  • Process or business oriented software platforms
  • Information system concepts and advanced computer technology and terminology
  • Data organization, access methods and networking in computerized systems
  • Modern office principles, practices and standards
  • Certain positions may require knowledge of specialized operating system software and/or applications software
  • Exercise management and supervisory control
  • Analyze major information system problems, identify alternative solutions, and make recommendations and decisions using sound judgment
  • Provide leadership and coordinate individuals, projects and functions effectively
  • Plan and organize assigned work activities
  • Analyze budgets and develop work schedules, work plans, and cost controls
  • Adapt to change and work effectively even in times of stress
  • Communicate orally and in writing
  • Demonstrate interpersonal sensitivity
  • Interface with users at all levels of the organization