Information Systems Resume Samples

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K McKenzie
550 Mueller Mills
+1 (555) 247 6280
550 Mueller Mills
p +1 (555) 247 6280
Experience Experience
12/2014 present
Detroit, MI
Director of Information Systems
Detroit, MI
Director of Information Systems
12/2014 present
Detroit, MI
Director of Information Systems
12/2014 present
  • Developing annual budgets, capital plans and system development plans and monitoring performance against plans
  • Actively participates in IT leadership team. Collaboratively develops IT strategic directions and executes designated top management directives
  • Manage new feature requests and provide prioritization for solution rollout
  • Leading the functions of the information technology organization through subordinate managers and project managers
  • Manages Essential Peer, Subordinate and Management Relationships
  • Manage and supervise the Manager of Operations and Logistics
  • Capitalizes on opportunities to implement the use of modern development methodologies (ex: test-driven / behavioral-driven development)
03/2012 08/2014
San Francisco, CA
Information Systems
San Francisco, CA
Information Systems
03/2012 08/2014
San Francisco, CA
Information Systems
03/2012 08/2014
  • Overall Performance management including Summary, Financial metrics/KPI reporting, ROI performance reporting
  • Employ ITS-provided services where it is logical, and work with ITS to ensure services are installed and working properly
  • Strategic Performance Management
  • Perform application and network security assessments
  • Analysis, selection and modification of application software, installation of network hardware and software, and database management and integrity
  • Methodologies include metrics definition, process development and improvement, alignment with all regions
  • Portfolio Management verifying investment types and overall investment mix within guidelines provided
07/2009 11/2011
San Francisco, CA
Information Systems Assistant
San Francisco, CA
Information Systems Assistant
07/2009 11/2011
San Francisco, CA
Information Systems Assistant
07/2009 11/2011
  • Assists in performing software distribution updates, scripting, testing, and support
  • Provides ongoing and specialized training to end-users on standard and language specific systems, including word processing techniques, CAT tools and other software and databases; advises users on alignment, technology, including but not limited to machine translation systems
  • Keeps abreast of developments in the field; performs benchmarking and proposes new acquisitions
  • Participates in the development, programming, testing, debugging and implementation of new application systems releases, modules and functionalities contained in the UNCTAD internet and intranet web sites, using Microsoft SharePoint 2013 technology
  • Drafts correspondence and communications, including work plan revisions and other related issues, as well as prepares unit contributions for a variety of periodic reports
  • Conducts research on new technologies as requested; keeps abreast of developments in the field; assists in testing and evaluating new products and technologies
  • Designs and develops computer application systems and programs using UN established standards for IT technologies, programming languages and tools
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Quinnipiac University
Bachelor’s Degree in Computer Science
Skills Skills
  • Planning and Budgeting
  • Project Management
  • Risk Management
  • Department/Team Management
  • Database Management
  • Networking and all related technologies
  • IT Security
  • Server and Desktop Virtualization
  • Server and Desktop Technology
  • Firewalls and network Monitoring
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Director of Information Systems Resume Examples & Samples

  • Primarily responsible for the technical direction of the organization
  • Manage and supervise the Manager of Operations and Logistics
  • Manage and supervise the IT Coordinator
  • Support 27 users on Window 7, Windows 8, Mac OS, iOS and Android Operating Systems
  • Maintain HIPAA security on all IT systems and verify compliance with regular third party security auditors
  • Ability to convey complex technical concepts to an array of audiences
  • Excellent decision making, problem solving skills and the ability to work without direct supervision
  • Develop and maintain all information system with an objective to increase operational efficiency and provide health fair staff, participants and volunteers with excellent customer service
  • Manage multiple projects of varying scope to ensure objectives are met for timing, quality and budget
  • Manage up to four IT service vendors
  • Maintain all hardware and software systems
  • Maintain a documented system of IT policies and procedures
  • Design, implement and maintain networking solutions for the office
  • Manage all information system changes ranging from content to system functionality; exhibit clear understanding and use of systems development life cycle methodologies
  • Train staff on all technical solutions
  • Collaborate and train community volunteers on information systems
  • Manage and participate in technical customer support program
  • Administer 9health Fair’s Org

Senior Information Systems Auditor Resume Examples & Samples

  • Conduct information system operational audits, special projects and internal consulting engagements in accordance with the Internal Audit department’s audit methodology and professional standards. Work with the IT Audit Manager to establish appropriate budgets and timeframes for these examinations
  • Independently document and communicate recommendations to management in order to improve internal controls and reduce risk to the organization, as well as perform follow-up reviews
  • Function as one of the primary point persons within the IT Audit group responsible for understanding technology operations, security and risk management functions in the organization. Expected to work with Audit Management to develop an effective approach to gaining this knowledge
  • Keep abreast of current developments and emerging issues and risks both within the Technology organization and the information technology industry, and apply gained knowledge to audit practices
  • Assist VP and General Audit manager in specific assignments or other departmental matters as required
  • Coordinate with Financial/Operational Auditors to perform integrated audits
  • Directly communicate with senior and middle management within the Technology and Operational departments, as well as the External Auditors, and maintain and enhance these professional relationships
  • Bachelor’s Degree/MBA, preferably in Management Information Systems or Computer Science
  • Minimum of four years in auditing and information systems (i.e. auditing of mainframe, OS400, Linux/Unix, Windows operating systems and security products)
  • Relevant professional certification(s) (e.g MBA, CISA, or other certifications preferred)
  • Proficiency with data analytics tools (e.g. ACL) to assist with the extraction and analysis of data used in support of operational and IT projects
  • Broad exposure to diverse business environments and a good working knowledge of current system analyses and development techniques, programming and data management philosophies and techniques
  • Ability to communicate effectively, both orally and in writing
  • Working knowledge of media/entertainment and publishing industry

Information Systems Internship Resume Examples & Samples

  • Excellent verbal and written communication skills
  • Strong problem solving and prioritization skills
  • Fluency in Portuguese
  • Very good communication/understanding in English
  • Able to work 6 hours per day for the 1-2 years while in school/university

VP of Information Systems Resume Examples & Samples

  • 5+ years of Information systems experience; 4+ years in Information Systems / Information Technology Auditing
  • Bachelor's degree in Computer Science, Information Systems, and/or Information Technology
  • Experience reviewing general IT controls, application system controls, Systems Development Life Cycle (SDLC) projects, disaster recovery planning, and technical infrastructure components
  • Working knowledge of Database management systems (e.g., DB2, SQL Server and Oracle)
  • Working knowledge of major computing platforms (Windows NT/2000, UNIX operating systems) and client/server architecture
  • Working knowledge of vulnerability testing and IS auditing tools, and familiarity with a variety of commonly used systems and applications, web-based technologies, network components (firewalls, routers, switches, IAPs)
  • Working knowledge of regulations and statutes such as, Sarbanes-Oxley, GLBA, the California Privacy Bill, or the Volker Rule / Dodd Frank Act
  • Experience in executing entire audit process including audit planning, developing risk assessment matrices, generating audit programs/checklists, testing IS/IT and security related controls and drafting audit reports
  • CISM, CISSP, and/or CIA; Other certifications: CGEIT, CNE, MCSE, MCP, CCSP, CCIE, and CCNA
  • Familiarity with investment banking/financial services business and products

Senior Information Systems Auditor Resume Examples & Samples

  • 4+ years of relevant experience
  • Solid GAAP understanding and application
  • Knowledge of Auditing procedures, Internal Control procedures, and Accounting systems
  • Strong analytical and time management skills
  • Bachelor's Degree in Accounting
  • Public Accounting experience
  • Experience in Construction Accounting

Information Systems Auditor Resume Examples & Samples

  • Select a function
  • Airline Pilot/Copilot/Flight Engineer
  • Analyst
  • Customer Service
  • Engineering
  • Facilities
  • Field Service Operations
  • Government Relations
  • Hourly
  • Human Resources
  • Operations
  • Other
  • Program Manager
  • Sales
  • Strategic Planning

Information Systems Lead Auditor Resume Examples & Samples

  • Have at least 5 years progressive experience in IT/IS Audit (preferably with a Big 4)
  • Lead IS risk based audits, managing 1-4 auditors per engagement
  • Demonstrate a strong IT background with experience in one or more technology disciplines to include mainframe, distributed, network or web-based or other technology environments
  • Examine and verify Information System processes and procedures from internal organizations in order to determine the reliability and effectiveness of the existing control systems
  • Continuously analyze business risk profiles and provide assurance that appropriate risk mitigation is taken
  • Provide management with independent and objective reports, evaluations, appraisals, counsel, and recommendations
  • Prepare clear, concise audit reports
  • Verbally communicate in a clear and concise manner to multiple levels of management
  • Support the Global IS Audit Director, company divisions and subsidiaries in a consulting role by evaluating and recommending improvements to business practices, processes, and control procedures
  • Must be able to travel 30-40% both domestically and internationally
  • Business Development
  • Communications
  • Co-Ops/Interns
  • Environment, Health & Safety
  • Marketing
  • Project Manager
  • Quality
  • Research/Development

Risk Review Analyst Program for Information Systems Majors Resume Examples & Samples

  • A bachelor’s or advanced degree in Information Systems
  • A minimum 3.0 GPA
  • Relevant work or internship experience
  • Demonstrated teamwork and leadership through extracurricular activities

Information Systems Student Resume Examples & Samples

  • First degree Students of Information Systems Engineering, Software Engineering or Computer Science with a balance of at least two years of study that can combine study and work (20 hours a week at least, 3 days a week)
  • Strong data analysis capabilities and orientation
  • Fast self-learning ability
  • Creativity, innovation and initiative (prior work or military experience who bring creativity, innovation and initiative expression - an advantage)
  • Ability to work independently, excellent teamwork and interpersonal communication skills
  • High level of English
  • Ability to connect data from disparate systems into a comprehensive solution
  • Flexibility in working hours

Avp of Information Systems Internal Audit Resume Examples & Samples

  • 10+ years of relevant experience
  • Experience with Audit (Financial; Operational; Products), Internal Controls, Internal Reporting, and Sarbanes Oxley
  • Excel proficient
  • Experience in both Public and Private auditing
  • MBA

Information Systems Intern Resume Examples & Samples

  • Currently enrolled in 2nd or 3rd year of Undergraduate in Technology, Computer Science or related areas in Sao Paulo
  • Strong telephone etiquette and a professional demeanor
  • Multi-tasking skills and ability to remain effective, calm and patient under pressure
  • Ability to be a team player as well as work well independently
  • Basic knowledge of Windows, Excel and Word
  • Fluency in Portuguese and English

Information Systems Lead Auditor Resume Examples & Samples

  • Ability to work on various projects simultaneously
  • Plan for and perform audits of information systems and related processes in a multi-platform environment including Microsoft, UNIX/LINUX, and AS400, ESXi, SQL and Oracle Strong IT background in any of these technologies is highly preferred
  • Develop and implement tools for the audit, finance and information systems departments to efficiently and effectively achieve their missions

Information Systems Auditor Resume Examples & Samples

  • IS governance, risk management and control processes associated with the assigned business areas
  • Carrying out delegated audits and other reviews within agreed timescales, that will support the audit opinion in a manner that is consistent with Internal Audit's standards, methodologies and processes
  • Managing business relationships with senior business managers during audits, an essential input to executing the work in a reliable and collaborative fashion and to sharing best practice
  • Writing high quality written reports on relevant IS governance, risk management and control issues and communicating these to Management, agreeing action plans and tracking such issues for resolution with agreed timelines
  • Working with Audit Management in executing ICOFR testing, in line with regulatory timeframes

Manager of Information Systems EMR Resume Examples & Samples

  • 3 years of experience in implementing electronic medical records and higher-level project management experience
  • Proficient in Word, Excel, PowerPoint, NextGen EMR and PMS
  • Experience with NextGen EHR and PM systems

Manager, Geographic Information Systems Resume Examples & Samples

  • Direct, measure and evaluate the efforts of staff analysts to provide for efficient management and operation
  • Works closely with end users to identify GIS requirements, technical issues and training needs; analyzes current business processes and recommends best practice solutions; constructs information technology definitions based on identified needs of the organization
  • Performs complex GIS data maintenance, manipulation, analysis, extraction and generation assignments; performs data research, investigation and verification; creates and maintains files of digital pictures of streets and street problems for department use; codes and digitizes maps and geographical feature data into various layers; prepares projects and data for archival storage; performs record keeping and inventory; documents and files data sources and map files for future reference; responds to requests from the public for mapping data; responds to emergency mapping and information requests
  • Maintain the integrity of operational data bases. Monitor performance and efficiency of operations. Develop and implement steps to cure deficiencies and problems
  • Recommend specific data base technologies, including hardware, software, methods and controls. Design and implement logical data base structures best suited to meet application requirements and the computer environment. Define, document, and insure compliance of procedures and standards related to this software
  • Direct efforts to evaluate, design, implement, and maintain technical GIS software used by systems planners, designers, and programmers on a corporate-wide basis
  • Develop and meet schedules and budgets for projects and tasks
  • Participate in developing plans, strategies, budgets and manning requirements. Investigate, evaluate, create and implement improved methods, procedures, software and equipment to enhance all his functional responsibilities
  • Provide positive motivational leadership to staff. Develop staff technical and management skills. Evaluate personnel performance. Interview and hire personnel required to fill approved staff openings. Make recommendations for employment, promotion, transfers or disciplinary action

Director, Information Systems Resume Examples & Samples

  • Strong Project Management skills with a focus on various industry infrastructure technologies
  • 8 to 10+ years of IT Project Management experience required
  • Ability to speak at a technical level with other technology staff within GBTS and the Business
  • Ability to lead technical projects and present to management and business associates
  • Provide a leadership role to other associates within the organization
  • Strong knowledge of SDLC
  • Strong presentation skills
  • Proficient in MS Project, MS Visio, and MS PowerPoint
  • PMP certification is a plus
  • Bachelors degree or equivalent relevant experience

Manager Financial Information Systems Resume Examples & Samples

  • Oversee the systems production, administration and maintenance for assigned IT&S Finance systems
  • Ensure efficient and accurate data processing support (i.e., programs which organize and manipulate data) and production of financial reporting for IT&S Finance applications
  • Working knowledge of Oracle Hyperion Planning System (HPS)
  • Working knowledge of BusinessObjects Planning (BOP) System
  • Working knowledge of HTML and JavaScript
  • A thorough understanding of financial and management reporting principles and experience with electronic general ledger system
  • Working with Oracle Hyperion Financial Reporting tool is an asset
  • A superior understanding of the elements of effective control over accuracy and completeness of financial reporting; attention to details
  • Strong MS Access, MS SQL Server, MS Excel, MS Visio, Adobe Acrobat (MS Excel VBA, MS Access VBA, and structured query language (SQL) would be an asset)
  • Familiarity with relational and OLAP databases desirable
  • Working with a contract management system (CMS) is an asset

Principal Information Systems Operations Resume Examples & Samples

  • 4 or more years of Incident Management experience
  • Ability to direct the actions of technical resources at various levels in the organization in a professional and effective manner
  • Ability to maintain a leadership position on complex fast moving incident bridges
  • Ability to communicate confidently and clearly on conference calls, in meetings, via email, etc. at all levels of the organization
  • Strong organizational skills – the ability to effective manage multiple tasks simultaneously

Information Systems / Technical Services Resume Examples & Samples

  • Assists in all phases of the application life-cycle
  • Assists with estimates and prioritization
  • Identifies process improvement opportunities
  • Documents comprehensive business/technical requirements and test plans
  • Assists the QA team (test cases, end user testing, bug tracking)
  • A college degree in technology related field
  • 6+ years of Web Application Development(ASP.NET, MVC, WEB API)
  • 6+ years of client-side scripting (javascript, jQuery, ajax, etc.)
  • 3+ years of SQL Server experience
  • A strong understanding of OO design and development
  • Strong problem solving skills
  • Must have a consultative style
  • Organized, self-motivated and responsible
  • Effectively communicate with all levels of personnel
  • Must be a team player, collaborative, approachable
  • Demonstrate team leadership qualities
  • Experience using and/or configuring JIRA or other project management software

Information Systems / Technical Services Resume Examples & Samples

  • Yes/No: Are you 18 years of age or older?
  • Yes/No: Are you enrolled in an IT program or worked in IT previously?
  • Yes/No: Are you available February - October?
  • Yes/No: Do you have POS system experience?

Principal Information Systems Operations Resume Examples & Samples

  • 8 Years IT experience
  • 1-2 Years ServiceNow or other ITSM tool exposure and understanding
  • 1-2 Years in a SACM environment and enterprise governance

Senior Information Systems Auditor Resume Examples & Samples

  • Determine the scope of audits performed
  • Identify steps necessary to create comprehensive audit programs that can be performed in a specific time frame
  • Determine the business risk (probability of occurrence and impact on the business) of areas reviewed and the amount of testing required to adequately evaluate each area
  • Identify the business risk associated with audit findings and determine their reporting significance
  • Evaluate the validity of the reasons given for not implementing audit recommendations

CO OP Audit Information Systems & Technology Resume Examples & Samples

  • Assist in the planning and execution of audits of computerized business and IT management processes. Responsibilities will include gathering and evaluating information about the systems and technology processes being audited, interviews with key personnel in our technology department(s) and research into the risks and controls for the use of emerging technology in business environments (e.g., mobile devices, social media, trends)
  • Execute detailed audit steps as directed by Managers
  • Document audit findings in accordance with the Department's standards using electronic work papers and recommending possible corrective action to resolve identified problems
  • Assist in other duties, as assigned

Director Information Systems Resume Examples & Samples

  • Drive better ROI on technology assets
  • Ensure new investments are aligned with strategy / priorities and existing inventory
  • Validate that proposed IT capex and opex spending is necessary, aligned with technology strategy, appropriately sized and timed, and executed in a commercially sound manner
  • Implement and Manage hardware/software cost efficiency opportunities
  • Validate asset requirements for multi-product, multi-client software deals
  • Identify data gaps and/or ineffective processes that contribute to inefficient vendor spending and
  • Provide leadership in addressing the identified gaps. �
  • Identify and mitigate software license compliance and other contract-related risks
  • Directs the organization and performance of certain functional areas and the activities of senior managers. Provides staff direction with an understanding and following of established company policies and procedures
  • Oversees business activities to ensure a high standard of professional excellence is maintained among staff members
  • Directs business function including, approval of overall project plan, budgets, and work breakdown structure
  • Establishes and implements short- and long-term strategies to deliver services to customers within reasonable schedules and budgets
  • Establishes and communicates goals and objectives, defines methodologies, tasks, and activities, and clearly describes roles and responsibilities for performing to personnel. Communicates broadly to help ensure overall coordination for cross-functional teams
  • Master's degree or equivalent combination of education and experience
  • Master's degree in related field preferred
  • Fifteen or more years of related experience
  • Nine or more years of experience in a supervisory or management capacity included
  • Experience working with the past and present CSC business environment
  • Experience working with concepts, practices, and procedures in areas of responsibility
  • Experience working with the management implications of various forms of financial data
  • Chief Information Security Officer Experience
  • Management-Service Executive Knowledge
  • Strong communication skills needed to interface with high-level customer representatives
  • Strong strategic management and planning skills
  • Ability to publicly represent company with internal and external clients
  • Ability to use own judgment and initiative in problem resolution

Information Systems Adminstrator Resume Examples & Samples

  • Provide daily support to all PRC Branches and Chengdu Rep Office staffs and visitors. Include desktop, laptop, network, printers, video conference system, telephone set
  • Install and maintain the system required by authorities, such as CBRC, PBOC, SAFE, etc. Arrange the schedule with providers and authorities to finish project. Study notice from authorities and keep the systems updated in time
  • Ensure compliance with all legal and regulatory authorities audit requirements
  • Follow up the implementation of regional IT security and global IT policy
  • Coordinate the local IT related equipment purchase. For equipment with Global Contract, follow the standard to purchase from local vendors with global pricing. For equipment without Global contract, compare quotation with several vendors and then arrange the purchase and setup
  • Recommended, review and develop systems for the branches
  • To coordinate with IT Department of PRC/HK/Singapore branch to implement user end IT projects

Information Systems Audit Manager Resume Examples & Samples

  • Selection, coaching, evaluating, training and development of the I.S. audit associates
  • Responsible for ensuring audit objectives are met for audits and special projects within their area of responsibility
  • Monitoring, analyzing, and trending of key measures and projects in I.S., as well as resulting monthly reports for senior firm management
  • Perform the I.S. Division-wide annual risk assessment to determine the areas of audit focus for the year including Sarbanes-Oxley requirements, identifying new areas of risk, as well as managing the I.S. Audit resources to accomplish audit engagements
  • Bachelor’s degree,preferably in Information Systems, Accounting, Finance, Business Administration or a related field
  • Information Systems Audit and Control Association certification required; Certified Information Systems Auditor (CISA) preferred
  • Other certifications are a plus (e.g., CISSP, CISM, CRISC)
  • Series 7/63 or commitment to attain within 18 months required
  • Masters degree in Business or systems preferred, MBA strongly preferred, CPA a plus
  • Minimum of 10 years of relevant I.S. audit, business and/or technology working experience is required; Significant I.S. audit experence is strongly preferred
  • Background in Information Systems in the financial services industry or large Public Accounting firm is preferred but not required
  • Ability to demonstrate measureable experience supervising, developing and leading others, showing a progression of increased responsibility
  • Strong analytical skills to identify key technology and business processes and controls, document how they work, design tests to evaluate their adequacy, and summarize and report to management the results
  • Possess strong interpersonal, verbal and written communication skills
  • Demonstrate the ability to exercise good judgment, problem solving and decision making

Senior Information Systems Auditor Resume Examples & Samples

  • Individuals with less audit experience will be responsible to learn audit process and work with more senior audit staff to develop their audit skillset
  • More experienced auditors are responsible for working independently on audits, as well as acting as leader/mentor to less experienced auditors on the team
  • Responsibilities include developing and communicating audit scope, evaluating technical and business risk, preparing work plans, performing and documenting audit testing, developing and communicating meaningful value-add recommendations, leading audit meetings and presentations as well as assisting with internal departmental planning and administration activities as required

Geographical Information Systems Application Developer Resume Examples & Samples

  • At least 2 years of experience with ESRI Arcobjects and ArcFMObjects with MS.Net (C# or VB)
  • At least 1 year of experience working with RDBMS (Oracle Spatial)
  • Experience with ESRI ArcSDE and Geodatabases
  • Willingness to travel up to 50%
  • At least 2 years working with Geospatial technologies
  • At least 2 years working with ArcGIS/ArcFM applications
  • At least 2 years working with ESRI/Schneider ArcGIS/ArcFM(Desktop, Server, Mobile and Extensions)
  • At least 2 years working with ESRI Arcobjects/ArcFMObjects with MS.Net (c# or VB), ArcGIS Engine
  • At least 2 years working with ESRI ArcSDE/Geodatabases, RDBMS(Oracle Spatial)

Principal Information Systems Operations Resume Examples & Samples

  • Management of communications, including paging, incident communications and incident tracking and reporting
  • Management of incident Conference Bridge to ensure clear verbal communications
  • Oversee execution of the enterprise Incident Management process, including management of incident queues, escalation as required to ensure that incidents are being resolved timely
  • Metrics and Reporting
  • Effectively interface with the Change and Problem Management Teams
  • Write and deliver executive-level incident communications
  • Lead the Root Cause Analysis (RCA) investigations across IS teams and partners to successfully identify the root causes of problems that impact our business
  • Liaise with IS departments to identify the full business impact of problems to ensure problems are correctly prioritized and addressed
  • Initiate and manage the RCA process and then perform weekly reviews with teams on their assigned problems
  • Through root cause analysis to identify the options for root cause removal and corrective actions to provide acceptable solutions and/or workarounds. Such options should address any people, process, logistic, and technology areas that have the potential to detrimentally impact IS Services
  • Proactively identify problem trends and known defects and work with necessary business and technology support teams to identify options for root cause removal and the corrective actions required to provide acceptable solutions and/or workarounds
  • Oversee changes required to implement corrective actions, and once completed to liaise with the Service Owner to close problems

Senior Information Systems Ops Resume Examples & Samples

  • 3 or more years of Incident/Problem Management experience
  • Proven troubleshooting skills within a support environment including a strong sense of commitment and drive towards incident resolution
  • Excellent verbal and written communication abilities, especially the ability to communicate on infrastructure, security, and risk-related concepts to technical and non-technical audiences
  • Ability to independently identify scenarios to investigate for a given incident or problem Can review information sources to quickly identify patterns and trends
  • Ability to assess customer/client needs, creatively approach solutions and decide appropriate course of action

Associate Director of Information Systems & Technology Resume Examples & Samples

  • Must have three to five years’ experience in maintaining Information Systems or industry certification with one year experience
  • Assist the Director of Information Systems and Technology with network installation and administration
  • Maintain the Association’s computer hardware and software, including inventories
  • Evaluate, recommend and implement Association’s software purchases
  • Research purchasing options regarding Association’s needs
  • Coordinate with the Information Systems and Technology Director on training of Association’s employees regarding Information Systems and Technology
  • Assist in extracting information from databases into end user-desired format
  • Assist in maintaining the Association’s Avaya Telephony System
  • Must be able to communicate effectively with users of the Association’s Information Systems
  • Must have the ability to maintain strict confidentiality
  • Must possess a valid, USA state issued driver’s license, an acceptable driving record, and comply with YMCA driving rules to be approved to operate YMCA vehicles
  • Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions
  • Must meet acceptable criminal background check standards
  • Possess excellent customer service skills; for example, friendly, personable, helpful, patient, and professional
  • A working knowledge of Microsoft Active Directory and DFS is highly desirable
  • A working knowledge of Microsoft Exchange Server is highly desirable
  • A working knowledge of server availability groups and failover is highly desirable
  • A working knowledge Motorola Canopy, Ruckus and Meraki is desirable
  • Recommend changes to improve the professionalism and efficiency of the Association
  • Coordinate special projects with finer technical expertise as determined by the Vice President/CFO
  • Understand the flow and manipulation of data in order to generate the vital information needed for critical management decisions
  • Maintain accurate, current, secure and useful Information Systems which meet the overall Association’s goals
  • Keep the Association’s system current and running at peak performance with minimal down time

Director, Enterprise Information Systems Resume Examples & Samples

  • Recruit, train, and lead a superior team of IT professionals; focus on service delivery, mentor and coach, define career paths, engage the campus in planning, and teach partnering skills
  • Ensure uninterrupted service provided by academic and administrative systems for financial, student information, human resources and ancillary functions
  • Facilitate technical staff interaction with functional users and project management experts to evaluate, select, implement, test, enhance, provide training and ensure production support for major projects related to student information, financial aid, financial, budgetary, payroll and personnel applications, identity management and other departmental software systems
  • Manage departmental personnel including hiring, assignment of duties and performance evaluation
  • Manage departmental and program budgets including authorization of departmental salaries, travel, equipment and supplies expenditures
  • Responsible for setting vision, goals and objectives for continuous process improvement and staff development with an understanding of appropriate technologies to accommodate the continuous change in information technology
  • Responsible for establishing and monitoring production system software environments to include failure and recovery processing
  • Responsible for directing complex software acquisitions which includes requirements analysis, computer technology request processing, source selection, contract management and license management
  • Responsible for developing effective and trusted collaborative partnerships within the OIT organization and with external customers
  • Education:Bachelor's degree in Information Technology, Computer Science or related field or equivalent combination of education and experience
  • Work Experience:At least ten years of technology management experience and at least five years of leadership experience in positions demonstrating increasing level of complexity and responsibility
  • Skills:This job requires advanced knowledge of management of information technology development practices and processes, especially as they relate to application development and implementation. Included are knowledge and skills in project management, budget administration, communication, leadership, strategic planning, software development life cycle and quality assurance. Experience in project planning in a complex technology environment. Experience in large scale change management and communications. Experience in providing technology support services to diverse locations. Experience in team building, coaching, skills assessment, and personnel evaluation. Strong leadership, management, communications, and people skills. Strong understanding and experience in Section 504 and 508 Accessibility requirements
  • Preferred Education:Master’s degree
  • Preferred Work Experience

Global Information Systems Senior Manager Resume Examples & Samples

  • Bachelor’s degree in Computer Science or Software Engineering
  • 6+ years of applicable experience
  • Strong experience and knowledge of designing/supporting scalable IoT Cloud solutions to connect 100’s of millions of devices and experience working with a partner ecosystem
  • Strong technical understanding of SaaS and PaaS technologies (IBM platforms preferred)
  • In depth experience designing and delivering mobile application through agile and waterfall development methodologies
  • Deep understanding of data analytics tools both in support of manufacturing processes, consumer products and digital platforms
  • Knowledge of the IoT ecosystem preferred -- industrial IoT and Consumer IoT
  • Comfortable with working cross-functionally in a virtual team environment

Fcra Information Systems Intern Resume Examples & Samples

  • Follow a set of instructions to find documents on a shared drive
  • Basic Excel skills e.g. copy and pasting
  • Comparing before and after results
  • Analyzing anomalies or other discrepancies
  • Escalate issues if anomalies are found
  • Assist the Point of Contacts (POC’s) with software inventory tasks
  • Conduct User Acceptance Testing (UAT) on pilot machine configurations
  • Support the lead POC’s (Brian F. and Jon D.)
  • Escalate any exceptions or test case failures
  • Create and update filters in JIRA
  • Update Excel workbooks with period over period data
  • Update PowerPoint presentation deck
  • Create user friendly JIRA dashboards to ultimately replace the hard copy deck

Information Systems Developer Resume Examples & Samples

  • Detailed knowledge of wide range of data management technologies and approaches, including relational and noSQL databases and triple stores, and query languages
  • Experience with semantic web, linked open data, and unique web identifier technologies. Semantic web experience includes OWL, RDF, and SKOS. Knowledge of information artifacts, especially biomedical ones, in those languages is a plus
  • Expertise with multiple modeling languages and corresponding tools
  • Experience in software design, including User Interface and Web application development and RESTful service design and implementation
  • Familiarity with Web service frameworks
  • Experience with the Ruby (or another dynamic language), and Java programming languages
  • Familiarity with biomedical or other science research domain
  • Expert technical communicator with technical and non-technical audiences
  • Ability to quickly learn and adapt to new technologies and programming tools
  • Demonstrated experience in designing, developing, testing, and deploying applications
  • Strong understanding of data design, architecture, relational databases, and data modeling
  • Thorough understanding of all aspects of software development life cycle and quality control practices
  • Ability to define and solve logical problems for highly technical applications
  • Strong communication skills with both technical and non-technical clients
  • Demonstrated experience leading activities on structured team development projects
  • Ability to select, adapt, and effectively use a variety of programming methods
  • Ability to recognize and recommend needed changes in user and/or operations procedures

VP-information Systems Resume Examples & Samples

  • Ownership of Results
  • External Focus
  • Collaboration and Teamwork
  • Creativity and Innovation
  • Strong Communicator both written and orally
  • Comfortable escalating to executive levels
  • Demonstrated success in building and developing talented teams
  • Expert knowledge of ITIL v3 framework
  • Credible technology background with strength areas in application, database, network, servers, and mainframe technologies
  • IT Operational Command Center experience
  • Excellent process and procedure development
  • Strong Organizational traits – able to manage multiple initiatives
  • Analytical Capabilities – decipher large amount of data to develop themes/results
  • 5-7 years’ experience at Director or above level
  • 5-7 years’ operating a global IT command center
  • Prior management of 20+ team sizes
  • Global management a plus
  • Bachelor Degree (preferably BS), Master’s Degree a plus

Information Systems Auditor Resume Examples & Samples

  • Apply internal control concepts to a wide variety of information technology processes and asses the risks resulting from ineffective or missing control practices
  • Regular and ah-hoc reporting to client management with analyses, appraisals, recommendations from audit activities
  • Identify operational and compliance risks that affect information systems security design and processing as well as rank those risks and formulate recommendations that are appropriate, practical and cost-effective
  • Manage and maintain effective working relationships with all level of the client's management and technical staff as well as fellow consutling team members
  • Support and use existing clients' audit software and processes to fulfill audit functions and using these as a system of follow-up controls to ensure responsive consideration and action on audit findings and recommendations
  • Review the design of major new enterprise information systems and major modifications of those systems before their deployment to ensure adequate audit trails and accountability
  • Perform other duties as required or assigned
  • Bachelor's Degree in Computer Science, IT Auditing or IT Security or related field
  • 3 years of experience in auditing, IT security design or systems analysis

Admission Information Systems Coordinator Resume Examples & Samples

  • Identify, manage and support all the processes, procedures, and interfaces required in the production of admission correspondence to new student recruits
  • Make recommendations on organizational changes and policy/procedure development to improve programs, processes, and procedures. Monitor department compliance with state and federal regulations, county and departmental policies and procedures. Recommend organizational changes to Director to meet better goals
  • Collaborate with all areas of enrollment services to ensure applicants matriculate to student. Provide direction and support to division managers and staff to ensure departmental effectiveness and efficiency
  • Implement necessary action to adhere to changes mandated by federal and local governing boards
  • Plan, direct, and manage the operations of the area including training and assisting users with systems applications, responding to various problems, and coordinating with operations or technical staff to effect solutions or enhance systems performance
  • Manage SQL database report and monitor the quality of reports generated
  • Education:Bachelor's degree or equivalent combination of education and experience
  • Work Experience:Three to five years job related experience
  • Certifications:N/A
  • Skills:This job requires advanced skill in technical services associated with a university admissions office including reporting tools and student information systems (BANNER). Must be able to troubleshoot technical and operational problems in specialized computer applications. Skills in Microsoft Office and in document imaging and verification is required. Knowledge of related state and federal regulations and county and departmental policies and procedures. Customer service, communications, organization, and planning skills are required
  • Preferred Education:Master's degree
  • Preferred Skills:N/A

Geographic Information Systems Data Manager Resume Examples & Samples

  • 2+ years of experience with ArcGIS and ArcGIS online
  • Experience with computers
  • Experience with PC platforms
  • Knowledge of current industry-standard Geographic Information Systems (GIS) applications and databases at an advanced level
  • Knowledge of emerging GIS technologies
  • Knowledge of open source GIS technologies
  • TS/SCI clearance
  • BA or BS degree or 4+ years of experience with ArcGIS and ArcGIS online in lieu of a Bachelor’s degree
  • Experience with cartography
  • Experience with maintaining GIS databases
  • Experience with story development
  • BA or BS degree in Geography, Geographic Information Systems, or a technical field, focusing on GIS preferred

Information Systems Tech Analyst Resume Examples & Samples

  • Flash - no timelines, everything coded in ActionScript 2 or 3, preferably 3, extensive knowledge in Object Oriented
  • Excellent CSS and unobtrusive JavaScript and AJAX/JQuery Frameworks. Must demonstrate high level of knowledge and application of CSS and JavaScript in developing the Presentation Layer of
  • Hand coding HTML/CSS/JavaScript - NO WYSIWYG ONLY coders
  • CSS/HTML Coding with viewing in client requested browser
  • Modern browser capability with HTML5/CSS3/JavaScript to create cross platform/browser/device UI
  • Debug browser compatibility issues with HTML/CSS/JS
  • SharePoint (2007/2010) knowledge and experience to include SharePoint framework
  • Responsive Web Design knowledge
  • Implement front-end coding (HTML/CSS/JS) into SharePoint using Visual Studio and SharePoint designer
  • Code desired look and feel in semantic HTML
  • Meticulous with design details and quality
  • Ability to take direction and receive end user constructive criticism
  • Works well under pressure while maintaining flexibility and professionalism
  • C# knowledge is a plus

Lead Information Systems / Data Engineer Resume Examples & Samples

  • Software design, development (Java, C++) and scripting (Perl, Python)
  • Data engineering (managing massive data volume and velocity, information cleansing & refinement, information models & architectures)
  • Deep working knowledge of specific tools and technologies (e.g., DBMS, ETL)
  • Design techniques and tradeoff analysis for scalability, availability, extensibility, redundancy, load balancing
  • Cloud Computing and virtualization
  • Service Oriented Architecture
  • Information Assurance
  • Attribute Based Access Control
  • Information Management
  • Information Exchange/interface specification
  • Agile Development and Agile Acquisition

Information Systems Knowledge Management Analyst Resume Examples & Samples

  • Active Secret security clearance with ability to maintain
  • Bachelor’s degree in information management or related discipline
  • Four years experience as a knowledge manager. Ten years' experience may be considered in lieu of bachelor degree
  • Strong attention to detail and organizational skills
  • Excellent communications skills

Information Systems Knowledge Management Analyst Resume Examples & Samples

  • Bachelor’s degree in information management or related discipline. Master’s degree preferred
  • Minimum of six years’ experience. Fifteen years’ experience may be considered in lieu of bachelor degree
  • Must have strong attention to detail and organizational skills

Associate Director, Information Systems Resume Examples & Samples

  • Partner with stakeholders to understand key business needs and ensure we have the appropriate tools in place
  • Execute against strategy, including selection, implementation and on-going ownership of vendor tools
  • Manage relationships with vendors and 3rd party consultants that provide support for ERP applications
  • Cultivate long-term relationships with internal clients, encouraging future partnership opportunities
  • Manage day-to-day activities of 5 analysts while guiding team members’ career development
  • Lead projects and coach / advise on all projects run by ERP Team
  • College graduate with 7+ years of Information Systems experience including 2+ years’ experience managing a team
  • Excellent presentation, interpersonal, and communication skills – ability to communicate across all levels of an organization
  • Ability to balance between tactical value-creation with building strategic solutions that will grow and adapt along with our changing business needs
  • Project Management certification a plus
  • Experience with enterprise-class ERP applications a plus
  • Degree in MIS or Computer Science preferred

Head, Chemistry Information Systems Resume Examples & Samples

  • Develop productive partnerships with NIBR scientists, external collaborators, and academic experts to craft a NIBR scientific-process support and information-integration strategy that builds bridges within: cheminformatics, quantitative SAR modeling, molecular modeling, computational chemistry, computer-aided drug design, advanced structure searching, and the optimization of storage and retrieval of chemical information
  • Collaborate with key stakeholder groups to plan, implement, and support strategic initiatives in the NIBR global chemistry community
  • Develop standards, procedures, techniques, and tools for scientific data discovery, access, import, classification, transformation, and retirement (Working with IT software engineering, data architecture, operations, and platforms groups)
  • Facilitate rapid, economical reuse and re-purposing of scientific technology tools, computing resources, and data assets across NIBR
  • Build and lead a global organization that delivers measurable business results through the delivery and support of Information services and capabilities to NIBR
  • Develop and maintain an active research program, including mentoring of postdoctoral fellows, within the field of chemical information
  • Support the overall development and implementation of NIBR global IT strategy, as well as continued IT organizational improvement
  • Direct experience working on drug-discovery project teams
  • Exposure to senior management interaction
  • Professional software development or software project management experience

Head, Chemistry Information Systems Resume Examples & Samples

  • PhD (or other advanced degree) in Chemistry, Cheminformatics, Computational Chemistry or similar
  • Extensive professional experience in a global/international scientific drug discovery or biotech environment
  • Demonstrated leadership experience in the successful delivery of complex scientific information systems or software tightly associated with the scientific process or discovery
  • Acknowledged expert in your scientific discipline with proven deep subject matter expertise in chemistry/cheminformatics
  • Significant experience in statistical treatment of multivariate data (ideally including machine learning), data analysis, database design, information management and computer programming
  • Experienced in successfully designing and deploying practical and innovative solutions built on contemporary computing frameworks (e.g. NoSQL, SOA, Web 2.0 paradigms)
  • Innovative and pro-active with an ability to foster a positive working environment
  • Excellent planning, prioritization, problem solving and organizational skills; strong customer-orientation
  • Self-managing with proven ability to interact with a wide range of people and build strong positive relationships
  • Strong mentoring and people management skills
  • Excellent interpersonal skills with a proven ability to collaborate and lead
  • Refined communication and influencing skills across all levels of the organization
  • Demonstrated flexibility in dealing with ambiguity, change, and complexity
  • Advanced/fluent English (oral/written)

Information Systems Resume Examples & Samples

  • Financial Controls and Capital investments -- responsible for processing and tracking capital investment requests. Ensuring the IS portfolio is aligned with the IS budget and forecast submissions
  • Financial Reporting, Financial Oversight, Financial Projections, Budget approval, ROI analysis
  • Implement Standards, Methodologies Processes and Controls for all IS portfolio projects
  • Methodologies include metrics definition, process development and improvement, alignment with all regions
  • Tools, Support and Knowledge Management -- including training current staff on new enhancements, training of new staff
  • Focal Point (implementation/development/support) -- responsible for maintaining financial data within the demand management tool. Coordinating with IS Finance and PMO delivery to ensure all projects are updated within the tool
  • Portfolio Management verifying investment types and overall investment mix within guidelines provided
  • Overall Portfolio Reporting and ROI calculations
  • Strategic Performance Management
  • Overall Performance management including Summary, Financial metrics/KPI reporting, ROI performance reporting
  • Resource capacity planning
  • Seven plus (7+) years relevant IS experience or equivalent proven project management experience in an IS capacity
  • Strong knowledge of project management methodologies, financial planning and portfolio management
  • Must be able to work effectively and independently
  • Skills in cross-functional collaboration, facilitation and coordination
  • Excellent communication and facilitation skills with senior level audiences
  • Experience within the pharmaceutical, biopharmaceutical, or biotechnology industries preferred
  • Proficient in Microsoft Applications (Excel, Word, PowerPoint, Visio, Project)

Manager, Laboratory Information Systems Resume Examples & Samples

  • Project manage lab IT system upgrades and implementation of new software application including development of end user requirements
  • Work as a liaison between the Quality Control Laboratory, Quality and IT to provide validation support, software implementation, and technical support for computer hardware and software issues
  • Provide support for system owners and administrators for various laboratory instruments utilizing computerized systems in the Quality Control Laboratory
  • Assist in the development and implementation of technology for the Laboratory as part of corporate initiatives
  • Coordinate with IT to administer access to computerized systems and network resources for Quality personnel. Coordinate the electronic filing of all Quality Control laboratory qualification documentation
  • Serve as a Technical Advisor (with signatory responsibilities) on Computerized Systems Validation documents. Provide oversight to development of qualification protocols for Laboratory equipment. Provide oversight to development and validation of Excel spreadsheets
  • Ensure Quality Control operations is prepared for inspections by internal auditors, Global Quality and outside Federal/Global agencies. Ensure instrumentation compliance with cGMP practices and current Standard Operating Procedures (SOPs). Enforce laboratory policies
  • Perform technical review of executed qualification related documentation when needed. Provide training/guidance to Quality Control Laboratory personnel on Mylan policies/SOPs
  • Represent the Laboratory in consultation investigations, justify results, determine ways to improve, and the Standard Operating Procedure (SOP) application of concepts
  • Assist the Corrective Preventative Action program in problems with instrumentation. Ensure resolutions determined within an investigation are followed through to completion. Ensure resolutions determined within an Exception are followed through to completion
  • Minimum of a Bachelor's degree (or equivalent) and 2-4 years of experience. However, a combination of experience and/or education will be taken into consideration. Minimum of 7 years of experience is highly preferred
  • Must possess knowledge of and adhere to Company and departmental policies and procedures, as well as government regulations. Must possess knowledge of USP, current Good Manufacturing Practice (cGMPs), 21CFR Part 210, Part 211, and Part 11. Knowledge of EudraLex - Volume 4 and World Health Organization (GMP) guidelines preferred. A background knowledge in pharmaceutical science or engineering, and equipment or computerized system validation is advantageous. Knowledge and understanding of pharmaceutical manufacturing equipment, facilities, and laboratory instrumentation preferred. Must understand and adhere to Company and departmental policies and procedures
  • Must possess excellent organizational and deductive reasoning skills. Strong communication and written skills are required. Working knowledge of Trackwise, Documentum, SAP, and Microsoft Office, including Word and Excel, is preferred. Must demonstrate the ability to multi task by performing multiple projects and tasks simultaneously. Familiarity with Manufacturing, Regulatory Affairs, Quality Assurance, and Quality Control environments is advantageous. Must be able to work and interact well with other employees at all levels
  • Position functions semi-autonomously. Position directly supervises employees. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
  • Ability to read and interpret complex business and/or technical documents. Ability to write comprehensive reports and detailed business correspondence. Ability to work with groups of people such as other departments and communicate known concepts. Ability to present to a group of departments
  • Ability to solve equations, apply technical mathematical concepts, and perform complex computations. Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlations techniques, sampling theory, and factor analysis is preferred
  • Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis. Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems
  • Typically sitting at a desk or table. Intermittently sitting, standing, walking or stooping. May be required to stand; walk; stoop; bend; kneel; and climb steps. May require use of hands and use of arms. Sedentary lifting requirements. May be required to wear a respirator
  • Normal office or laboratory situation. Works alone or closely with others. Requires extensive safety training and/or use of personal protective equipment

Senior Analyst, Global Information Systems Resume Examples & Samples

  • Support the general GIS needs of International Business Analytics Team Work closely with the GIS Manager on implementation, and management of Vertex International Commercial systems. Focused efforts on solution development, and analytical tools, reports, and dashboards
  • Aid in the implementation of our BI data warehouse and reporting platform for the International Commercial organization, in addition to ongoing support and enhancement of the current BI Tools
  • Administration and customization of International CRM
  • Proactively seek solutions for complex business processes, with a focus on increasing accuracy, and reducing workload
  • Experience in the Pharmaceutical industry
  • Strong communication skills are required
  • Collaboration with international pharmaceutical sales & marketing teams (Strongly preferred)
  • Strong understanding of the Commercial landscape of the US pharmaceutical industry and related data eg: Pricing, Sales & Returns, Network Pharmacy data, CRM data, Healthcare Entiy data etc
  • Experience in Business Intelligence platforms like Microstrategy and Tableau is required Experience with Data Warehouse design, architecture and management
  • Experience with Oracle, SQL, and Informatica preferred
  • Understanding of CRM tools such as Advanced knowledge of Microsoft Office tools, especially Access and Excel
  • Strong understanding of Macros, VBA, and other automation tools

Information Systems Development Resume Examples & Samples

  • Gather and document user requirements
  • Maintain basic computer-based information systems or portions of systems for the Business Unit
  • Perform basic system analysis and design following supported guidelines and procedures
  • Perform development testing
  • Assist with the coordination and installation of application programs
  • Perform change control while following a rigorous systems development lifecycle
  • Follows GLP expectations for computer systems validation
  • 1-3 years’ experience using and operating or managing the Provantis computer system
  • A strong working knowledge of GLP’s and industry-acknowledged standards for the systems development lifecycle
  • Prior experience with computer systems validation

Manager of Information Systems & Technology Resume Examples & Samples

  • Microsoft CRM 2011-2016. Basic knowledge of entities, creation and customization of views/forms as well as workflows
  • Basic knowledge of Active Directory, Exchange administration and server backup
  • Strong knowledge of data manipulation and reporting via Excel
  • Excel Pivot Tables
  • SQL Service Reporting Services
  • PowerShell
  • Basic Firewall knowledge – NAT, ACL’s, Policies,

Senior Information Systems Technologist Resume Examples & Samples

  • 4+ years HW/SW maintenance/troubleshooting/design skills for UNIX systems
  • US Citizen with current/existing Secret Clearance or higher
  • Must be willing and able to do CONUS/OCONUS travel if necessary
  • Must be willing and able to work non-standard work week, overtime/weekends/shift work and be willing to support customer tasking as a part of the Raytheon team
  • Direct experience on SUN and/or SGI workstations (or equivalent UNIX platform),
  • Ethernet networks (Fast/Giga), routers and switches
  • Experience in ATM LANs, long haul links, RF links, VOIP, and data communications
  • UNIX general system administration, UNIX coding/debugging, scripting with C++, Java, and/or Perl
  • Experience with Python, Sybase and/or SQL
  • Cryptographic devices such as KG75/175, STE telephones
  • Familiarity in working with data transmission over RF and satellite links
  • Familiarity with the Global Hawk Ground Segment systems a plus
  • Experience or familiarity with HVAC, UPS systems, diesel generators a plus
  • BS in related discipline and 4+ years of relevant experience OR 12+ years of relevant experience in-lieu of degree

Information Systems Technologist Resume Examples & Samples

  • 2+ years applicable experience
  • US Citizen with existing/active TS/SCI Clearance Poly
  • Operational mission management and crew supervision experience
  • Operational testing and validation experience
  • Operational logistic crew supervision experience

Information Systems Technologist Resume Examples & Samples

  • US Citizen with existing/active DoD TS/SCI
  • Must be willing to work 40 hour work week, with shift and weekend work required as necessary to meet ISEC objectives
  • Cryptologic Equipment experience

Senior Information Systems Technologist Resume Examples & Samples

  • Installing and support of engineering applications
  • A working knowledge of Linux/Unix systems as well as basic administration/operating system support
  • Development and maintenance of programming scripts for design automation, system administration, design and verification tasks using languages such as Linux shell, Perl, TCL and Power Shell
  • Experience using revision control systems such as Cliosoft, SVN and GIT
  • Experience with any of the following tools
  • Cadence Virtuoso (Or equivalent)
  • Mentor Calibre or Cadence Assura
  • Cadence SKILL programming
  • Cadence Encounter (Or equivalent)
  • Proactive customer engagement skills with users of all levels
  • Must work well in a team/collaboration environment
  • Demonstrated ability to manage vendors
  • Technical computing/networking problem resolution within Engineering, Test and Manufacturing
  • Understanding of network services as related to Microsoft Windows, UNIX and Linux environments (e.g. DC, GC, NIS, DNS, DHCP, etc)
  • In-depth knowledge of operating system concepts and implementations
  • 2 years or more experience in support of Microsoft Windows desktops and Windows Servers(e.g. Windows 7, and Server 2012)
  • Experience with a distributed computing environments
  • Mixed signal design experience
  • Experience with a digital tool flow, like Synopsys Design Compiler, or Cadence Encounter
  • Experience with simulators like Spectre, Ultrasim, and Modelsim
  • 2 or more years of Linux/UNIX administration (NIS, NFS, Redhat, etc.)
  • Programming skills (eg: C++, C#, Perl, Python, HTML, CGI, Matlab)
  • Active DoD clearance or the ability to obtain security clearance
  • Experience with virtualization, particularly VMware Workstation
  • Experience with server hardware support and diagnosis
  • Understanding of disaster recovery concepts (system backup, storage and management)
  • Experience with storage hardware support and diagnosis as well as knowledge of NAS and/or SAN
  • Project management skills and experience
  • Bachelor’s degree in Computer Science, Engineering, Electrical Engineering, Systems Engineering or similar technical degree and 6 years of related experience, or
  • Master’s degree in Computer Science, Engineering, Electrical Engineering, Systems Engineering or similar technical degree and 4 years of related experience, or
  • PhD Bachelor’s degree in Computer Science, Engineering, Electrical Engineering, Systems Engineering or similar technical degree and 2 years of related experience

Senior Information Systems Technologist Resume Examples & Samples

  • 4+ years applicable experience
  • US Citizen with existing/active TS/SCI Clearance
  • Possess working knowledge of Deployable Ground Intercept Facility (DGIF) and Ground Control Processor system
  • Operational knowledge of current AF DCGS SIGINT PED operations and TTP
  • Experience authoring technical/analytical reports for testing activity findings
  • Must be willing and able to travel if required (No travel now but some future travel may be required)
  • Must be willing to work 40 hour work week, with shift and weekend work required
  • Past experience with Command or Higher Headquarters level communication and coordination
  • Possess manager level knowledge of AF DCGS intelligence IT systems, operating systems (Unix, Solaris, Windows), server management, system recovery, Crew Communication systems, account creation, and logistics support processes

Senior Information Systems Technologist Resume Examples & Samples

  • VOIP
  • Unix scripting
  • Imagery processing

Information Systems Technologist Resume Examples & Samples

  • ML-STD-1553
  • Crypto KG-75 and KG-175
  • C++, Java, Perl language
  • Sybase and MySQL database
  • Security+ certification

Information Systems Resume Examples & Samples

  • Currently be pursuing a Bachelor’s or Master’s in Computer Science or Computer Information Systems
  • Interest and/or experience in software development, web development, computer hardware, controls and automation
  • Ability to ask “why” and challenge the norm
  • Be self-motivated and willing to challenge yourself to develop your talents and skillsets

Mgr Information Systems Resume Examples & Samples

  • Identify areas of improvement and tie this to the IT Transformation Roadmap (TRM)
  • Collaborate with other IT and business unit leadership to understand the priority items that need to be transformed
  • Document the current state of the service to be improved
  • Plan improvement and include key members of the organization to ensure that the solution will meet the needs of the business
  • Test for desired results during implementation of improvement to ensure that the solution is in line with the requirements
  • Ensure that all improvement efforts are documented and there is consistent reporting of status to show the progress of in-flight projects and the results of completed improvements
  • Train and mentor operational groups on improvements and how it will impact their workload

Analyst, Geographic Information Systems Resume Examples & Samples

  • Manage incoming vendor data and automate updates using python scripting and FME
  • Assess data from internal and external sources to integrate into the corporate GIS database, including quality assurance, documentation and metadata maintenance
  • Perform GIS solution design and analysis
  • Provide technical support to non-specialized GIS users
  • Participate as a member of our response management team that responds to safety and environmental incidents
  • Integrate GIS workflows and deliverables into the existing web GIS environment and participate in site administration
  • Coordinate simultaneous projects on tight deadlines while maintaining a high quality product
  • Five or more years of experience using GIS
  • Oil and gas industry experience is preferred
  • A diploma or Bachelor degree (GIS or geography major is preferred)
  • Proficiency in the use of Environmental Systems Research Institute (ESRI)’s ArcGIS suite of products for solving spatial problems
  • Previous use of FME, ArcServer, Geocortex, Python, and Oracle is an asset
  • Understand data management principles, spatial data formats, and raster data commonly used in the upstream oil and gas industry
  • Knowledge of GIS technical skills, concepts and terminology (including map projections, coordinate systems, datum transformations and Geomatics)
  • Independent decision making while continually seeking knowledge about the systems, processes and hazards for better understanding
  • You do not take or tolerate shortcuts and if the procedure is incorrect, you fix it
  • Attractive annual incentive program
  • Flexible benefits package
  • Rewarding pension and savings plans

Information Systems Technologist Resume Examples & Samples

  • Work independently with minimal oversight creating, maintaining and coordinating data so the information can be sent to management
  • Brief various management levels on incoming requirements
  • Conduct first tier analysis then develop, maintain and deliver detailed schedules and actions
  • Brief personnel on procedures and techniques to research and respond to requirements
  • Draft emails or other responses to the field for actions items as directed
  • Prepare operational database reports, summaries and highlights for appropriate managers
  • Deliver required documentation to include both program level and user level information
  • Manage ongoing operations performing multi-tasking functions for quick turnaround of results
  • Mentor personal on operations desk procedures, duties, and responsibilities
  • Perform data transfer functions, provide initial analysis and conduct database queries
  • Existing TS/SCI security clearance with a polygraph
  • Technical background with experience managing and coordinating requirements
  • Multiple years of project management experience or similar background
  • Basic knowledge of SS7 technology and familiarity with cellular networks and communications
  • Ability to work off hours (1800 – 0600) on demand to support operational requirements
  • Excellent written, verbal, analytical, documentation, and organizational skills to include the Microsoft suite of tools (Microsoft Word, Excel, PowerPoint, Visio, and Outlook)
  • Results oriented and ability to multi-task in a dynamic, fast-paced environment
  • Self-motivated and passionate about supporting the mission
  • Solid understanding of program risk relating to success and customer satisfaction
  • Detail oriented team player with excellent communication skills
  • Must have 8 years professional experience
  • B.S. /B.A. Degree in a technical field such as Engineering, Computer Science, or equivalent experience

Information Systems & Technology Placement Resume Examples & Samples

  • Working towards a degree in a computing, technology or business related discipline
  • Knowledge of or willingness to learn project management, technical development and/or business/systems analysis
  • Pragmatic problem solving approach with the ability to make decisions and take measured risks
  • Solid experience in commonplace business packages such as Microsoft Office
  • Flexibility to travel – this may be required depending upon demands

Information Systems & Technology Graduate Resume Examples & Samples

  • Degree in a computing, technology or business related discipline with a minimum of a 2:1
  • Demonstrable passion for technology and innovation – appreciation of modern systems delivery including development tools, infrastructure, techniques, frameworks and approaches
  • Ability to work in a diverse multicultural team environment with strong cross functional communication skills

Laboratory Information Systems Application Specialist Resume Examples & Samples

  • Serves as a liaison at the Medical Center between all laboratory systems and all other activities that utilize laboratory data either directly or indirectly
  • Serves as a liaison with other departments at the medical center
  • Serves as network manager for technical issues regarding connectivity and communication protocol, hardware upgrades and specifications and any other technical issues involved with the management of the laboratory clinical information systems
  • In coordination with local laboratory management and technical staff, serves as a scientific and technical business analyst with a focus on improving system usefulness to the local user
  • Writes and directs CCL programs and management reports that will assist laboratory management and facility administration to manage personnel, workload and cost accounting
  • Works with local laboratory management and facility administration, seeks ways to improve patient satisfaction with the overall laboratory encounter
  • This involves training new staff as well as re-training existing staff on process improvement techniques
  • In addition manages the training of staff on all new systems used by the laboratory
  • Works with all facility Systems Coordinators as well as local departments, assists as the primary facility contact for all applications touching laboratory data 24 hours a day, 7 days a week
  • Works with local laboratory management and facility administration and other Laboratory Systems Mangers in reducing inefficiencies by standardizing documentation and protocols for local, state and federal inspection of the laboratories, including CAP, CLIA, TJC and the Stat of California
  • Provides leadership and direction for business and functional areas, contact vendors of operations
  • Responsible for managing the installation of mainframe systems
  • Recommends innovation and anticipates the future direction of both business and information processing technology, functions as a technical consultant to various information technology in relations to laboratory instrumentation
  • Serves as a consultant to department staff in interpreting systems data
  • Acts as interface between system group end users
  • Coordinates system support, perform system administration, including security, software updates for laboratory instruments
  • Tracks, trends and reports to the appropriate supervisor/manager employee errors when working with laboratory systems; initiates corrective action as appropriate
  • Minimum three (3) years of experience in managing large scale clinical laboratory information systems and other hospital systems
  • Minimum five (5) years of experience as a clinical laboratory scientist in all departments of a medium to large clinical laboratory
  • Master's degree preferred
  • Experience with Reference Lab Network (RLN) and pricing tool preferred
  • Recent Blood Bank experience and knowledge of workflows is preferred
  • Minimum three (3) – five (5) years experience with PathNet, Transfusion, and Micro build preferred
  • Must have understanding of how to build for outside reference labs, build rules, set up quality control and autoverification rules in Cerner
  • Experience with a middleware applications and rules writing
  • Experience with SQL, Clarity and HL7 is preferred
  • Understanding of Health Connect functionality and how lab system interacts is strongly preferred
  • Also need knowledge of RMS, Medical Device Integration, and foreign system interfaces
  • Knowledge of documentation and proper change control procedures, ability to prepare job aids and instructions for end users
  • Exceptional analytic and critical thinking skills, writing skills, communication skills, and ability to work within a team

Director of Information Systems & Business Intelligence Resume Examples & Samples

  • Work with the senior management and the Executive Steering Committee to evolve and align our technology vision and business information infrastructure to enhance business monitoring and analytics, and scale operational automation
  • Drive a strategic roadmap for our business information infrastructure, application solutions, architecture, governance, and business support processes. Ensure effective and proactive business engagement through strategic planning, requirements definition, analysis, application support, issue resolution, and ongoing training. Effectively measure service levels and business value, and ensure stakeholder satisfaction
  • As a technology advocate and advisor, remain current with IT and information management trends to continuously improve operational efficiencies, meet challenges, and produce high levels of return on investment. Work with our Engineering team to enhance the use of our own data management software for business monitoring, intelligence, and analytics
  • Ensure a secure, stable, and compliant technology environment by driving application-related key controls, information security, secure coding practices, legal compliance processes, and ongoing audit support. Ensure proper monitoring of infrastructure, applications, and business processes. Identify gaps and implement effective and scalable solutions
  • Implement expert project management disciplines, application team policies, procedures, standards, and guidelines. Monitor technology projects to ensure effective project management and successful outcomes
  • Leverage third-party application services and consulting expertise where appropriate, and manage vendor relationships to ensure best terms and pricing
  • Work with the CFO and the IS leadership team to provide annual budget planning and management, status reporting, and executive presentations of improvements and ROI
  • Define objectives for IS employees, conduct weekly staff meetings, 1:1 discussions, and employee reviews to ensure the highest levels of performance
  • Manage and direct the activities of your team to establish and meet the departmental goals, budgets, and key performance metrics
  • The proven ability to provide visionary leadership with the passion, focus, conviction, and knowledge to inspire others, drive meaningful and transformative change with technology innovations, and achieve long-term goals
  • Strong collaboration skills and experience working in a cross-functional, matrixed organization across boundaries to solve key challenges
  • An effective manager with a passion for service excellence and the ability to develop and motivate a team with deep technical expertise, imparting a strong sense of service ownership
  • Keen insight and understanding of emerging technologies and market trends that can be leveraged for our enterprise
  • Excellent written and verbal communication skills including the ability to present complicated technology concepts simply and clearly to a non-technical audience
  • Bachelor’s degree in Engineering, Computer Science, or other technical degree with equivalent experience. An MBA or similar post-graduate work is a significant plus
  • Minimum 10 years of experience in a business information infrastructure role. Background in software development and database engineering is a significant plus
  • Minimum 7 years of experience in leading and managing high performing teams and budgets
  • A track record of planning, building, and implementing scalable information management infrastructure solutions for a global enterprise
  • Significant experience with business application planning and implementation across private and public cloud environments

Information Systems Resume Examples & Samples

  • Bachelors Degree in Computer Science or related field, or equivalent experience
  • Minimum of 7 years directly related experience
  • In-depth knowledge of Cyber Security policy development, threat mitigation tactics and security deployments
  • In-depth knowledge of security tools, e.g. vulnerability scanning, SIEM, CISCO IPS, IDS, ASA, mobile device management, secure wireless, syslog, network egress/ingress filtering and monitoring, Active Directory GPOs, Windows Server and desktop security, multi-factor authentication, web filtering and application firewalls
  • Strong understanding of networking fundamentals
  • Candidate must have an active Security+ certification or be willing and able to successfully obtain and maintain Security+ within 6 months of hire
  • US Citizenship required. Candidate must be able to obtain and maintain a DoD security clearance

Information Systems Operations Manager Resume Examples & Samples

  • Experience with Siebel CRM or similar ticket-tracking tool
  • Experience in analysis of business and user needs to develop requirements documentation for the implementation or revision of systems and applications projects for specified business units
  • Experience in an operations role that involves triaging tickets and coordination with multiple tiers, including help desk and operations
  • Experience with eliciting requirements using interviews, data analysis, business process descriptions, use cases, scenarios, business analysis, and workflow analysis
  • Experience with reviewing and evaluating business specifications to determine their feasibility, implementation, and compatibility with current systems and architecture standards
  • Ability to take high level business and functional requirements and break it down to detailed technical requirements
  • Ability to identify data quality and integrity issues and provide resolution recommendations after performing in depth analysis of issues
  • Ability to obtain a security clearance
  • 3+ years of experience in a fast-paced, rapidly changing environment
  • Experience with managing and coordinating the activities of multiple project teams
  • Experience with using IBM Rational Suite, including ClearQuest and Soda, and DOORS
  • Experience with leading and working with multiple stakeholders to comprehend the business processes, analyze the operational systems, and correlate the relevant data
  • Knowledge of the grants management line of business
  • Knowledge of Content, Portal, and Search using Autonomy IDOL and Web Services to comprehend the issues and involve the appropriate technical resource needed to resolve issues
  • Ability to juggle multiple requests, prioritize appropriately, and track them to completion
  • Ability to think creatively to resolve complex problems
  • Ability to demonstrate clear and professional communication
  • Ability to be a team player and multi-task
  • Possession of excellent organizational skills
  • Possession of excellent coordination skills
  • BA or BS degree in Information Systems or a related field

Information Systems Senior Analyst Analytics Resume Examples & Samples

  • Strong analytic solution skills and ability to build and leverage relationships
  • Strong drive to execute on solutions Excellent written, presentation, and verbal communication skills
  • Understanding of economic, financial, and general business concepts Previous managerial/team leading experience would be a plus but is not essential
  • Working knowledge and/or experience with the following technologies desired: ETL – (Cast Iron, Informatica, etc.) Data Warehouse/BI/Analytics – (Microstrategy, SAP BW, Business Objects, Cognos, Lumira, Tableau, etc.) Databases/data analysis – (RDBMS, Oracle, DB2, SQL Server, SQL, MSAccess, OLAP, PL/SQL, Python, R)
  • 10+ years of experience at a professional level or 8 years of directly related experience
  • 5+ years in an analytics role, providing strategy, vision, direction, and execution
  • Master’s degree in Data Science preferred with strong quantitative background

VP, Information Systems Resume Examples & Samples

  • Accountable for and directly leads the delivery of HRCM, Business Intelligence and Conifer Health corporate product development teams. Ensures that the appropriate blend of internal and outsourced subject matter expertise and delivery capacity is maintained for optimized delivery through active leadership of both internal and outsourced delivery teams
  • Actively participates and provides strategic architectural guidance in the solution architecture strategy for each business unit and ensures that Conifer Health enterprise business strategies are well represented
  • Leads the ongoing advancement of the enterprise architecture and product engineering governance program, including the coordination of an appropriately balanced pursuit of enterprise business, information, technical and solution architecture strategies
  • Leads the identification and analysis of enterprise business drivers to derive enterprise business, information, technical and solution architecture requirements
  • Analyzes industry, technology and market trends to determine their potential impacts on the enterprise
  • Provides technical due diligence leadership for M&A activities and actively convergences acquired assets into the governance program. Also works closely with the deal pursuit teams to ensure client integration technical strategy, costs and timelines are well represented in deal models
  • Leads and facilitates the creation of governing principles to guide solution decision making for the enterprise
  • Analyzes the current business and IT environment to detect critical deficiencies and recommend solutions for improvement
  • Ability to lead large product development teams having a tenured exposure to multiple, diverse business and technical configurations, technologies and processing environments
  • Ability to effectively contract, lead and oversee large product development outsourced arrangements
  • The ability to balance the long-term (or "big picture") and short-term implications of individual decisions
  • The ability to comprehend rapidly the functions and capabilities of new trends and technologies
  • Proven strategic thinker with the ability to translate business demand into technology strategy
  • Strong understand and acumen in healthcare provider and payer operations technology
  • Strong presentation and communication skills, with the ability to influence at the Conifer senior management team level and the most senior levels of prospective and existing client organizations
  • Influential in the organization and a team player
  • Highly supportive of the business and its ideals and strategies
  • Neutral toward technology, vendor and product choices, and more interested in results than in personal preferences
  • Effective at driving short-term actions that are consistent with long-term goals
  • BA/BS Degree in Computer Science, Management of Information Systems or a related field
  • 20+ years in technology delivery; 10+ years in technology leadership role; 10+ years in Healthcare Information Technology (H.I.T) field
  • 3+ years in Big Data technology delivery (Hadoop, Data Virtualization, etc.)
  • 10+ years product development leadership

Senior Information Systems Auditor Resume Examples & Samples

  • Assisting in the planning and scoping of audit engagements through developing sections of applicable audit programs
  • Conducting audit fieldwork using observation, substantiation of issues, research, interviews, detailed testing, documentation review, and data analysis
  • Documenting business processes and audit observations
  • Documenting audit recommendations and issues by compiling adequate evidence
  • Working with audit clients to develop and recommend value-added, feasible solutions; and
  • Continually increasing knowledge in the areas of IT, auditing, accounting, and the healthcare industry
  • Formal IT audit training is required
  • Two or more years work experience in IT audit capacity is required under experienced auditor supervision
  • Experience in public accounting (Big 4) or large company is preferred
  • Experience with testing controls and performance of substantive procedures in complex and/or specialized areas is required
  • Experience in analyzing evidence, reaching logical conclusions, issue identification, and developing strategic recommendations is required
  • Experience in all aspects of audit evidence, including development of workpapers, performance of quality assurance reviews, and documenting review notes for less experienced auditors
  • Excellent verbal and written communication skills are required
  • Experience with regulatory compliance areas such as Sarbanes-Oxley, HIPAA, HITECH, and PCI is preferred
  • Knowledge and experience utilizing ISACA standards for IT auditing and/or The Institute of Internal Auditors Professional Practices Framework is preferred
  • Knowledge and experience using IT process and control frameworks such as COBIT is required
  • CISA, CIA, CISSP, CISM, or CPA certification(s) preferred
  • General knowledge of programming, networking, database, and security concepts and technologies is required
  • Knowledge of operating systems, database management systems, system development life cycle, and/or project management practices is required
  • Basic knowledge of current/emerging technologies within the healthcare industry (e.g., electronic health records, cyber security, cloud computing, social media) is preferred
  • Experience in developing continuous audit routines is preferred

Senior Information Systems Audit Developer Resume Examples & Samples

  • Participate in all aspects of the BI development lifecycle, including, but not limited to, requirements gathering, data modeling, and product development
  • Perform complex analysis and create ad hoc reports as requested by department management and personnel
  • Engage with customers to deeply understand the business needs related to reporting and visualization efforts
  • Produce technical solution designs that meet the business requirements in a manner consistent with company and industry standards
  • Use and support database applications and analytical tools, evaluate data quality, applications, and workflow functions
  • Identify data sources required to satisfy project requirements and communicate with owners to gain access
  • Document all requirements, deliverables, and work performed
  • Support existing BI products, applications, and automation solutions
  • Provide excellent customer service in interactions with corporate clients/personnel
  • Report progress to IS Audit Development Team management and update project tracking documentation
  • Utilize internal and external training opportunities to cross train on other BI tools and database platforms (e.g., Business Objects, Microsoft SSIS, Tableau Server, Teradata, etc.). Minimal travel required for continuing education training
  • Typical work week hours can vary depending on workload and project deliverables
  • Perform other duties as assigned, including miscellaneous hardware support, etc
  • Self-driven and motivated for continuous improvement and satisfying customer needs
  • Works independently with general supervision and guides colleagues with less experience
  • Multitasks, works well with deadlines / related time pressures, and always maintains a positive attitude
  • Establishes and consistently meets project deadlines
  • Demonstrates proficiency in information gathering, rapid development of solutions, adapting to changing business needs, and excellent customer service
  • Demonstrates strong analytical and organizational skills and creativity
  • Displays excellent oral and written communication skills
  • Possesses technical aptitude to learn and adapt to new industry applications and tools
  • Communicates and facilitates topics clearly and effectively across department lines; working inside peer groups and receiving guidance from supervisor
  • Possesses extensive experience in large-scale reporting development projects (ad hoc and standard queries)
  • Possesses broad SQL development experience with solid understanding of relational and multi-dimensional designs. Specific knowledge of Oracle, IBM DB2, Teradata SQL, and Microsoft SQL preferred
  • BI tool architectures, data models (schema, fact, and dimension tables), and functions experience required. Tableau or Qlikview experience is preferred
  • Visual reporting best practice knowledge preferred
  • SQL Server Integration Services (SSIS) experience preferred
  • HTML/CSS and JavaScript experience preferred
  • Expert knowledge of Microsoft Office, specifically Excel
  • Bachelor’s Degree required. Majors in Information Systems, Information Management, Computer Science, or Business Intelligence/Data Analytics preferred
  • 1 to 3 years development/data/reporting/analytics experience
  • Specific expertise and experience in the area of business intelligence is required
  • If coming from another BI platform, certification in Tableau or Qlikview is required within one year of employment

Information Systems Operations Internship Resume Examples & Samples

  • Interns will have the opportunity to work as part as a production team alongside with experienced IT professionals. You will also have opportunities to interact with business partners and potential hiring managers within Information Services
  • Participate as an active team member working on various projects within your assigned team
  • Provide input and express creative solutions to IT problems
  • Must be currently attending an accredited college or university
  • Cumulative Grade Point Average (GPA) of 3.00 or greater
  • Ability to communicate effectively, both oral and written. Ability to communicate on a technical level
  • Ability to work effectively in a team environment
  • Ability to analyze and interpret information

Director of Information Systems Resume Examples & Samples

  • Five years’ experience in related field
  • Work knowledge of AS400 Operating Systems, Novell and Microsoft Operating Systems
  • One or more years’ experience in management, including project management, Novell and Active Directory administration
  • Excellent analytical as well as oral and written communication skills with the ability to effectively work with customers, coworkers, company partners, and vendors
  • Ability to work independently as well as in a team environment
  • Strong interpersonal and analytical skills
  • Effective at maintaining a customer satisfaction track record and able to handle multiple tasks and projects with varying priorities
  • Ability to function in a changing and demanding work environment
  • Capable of analyzing business issues and effectively implement the changes to resolve them. Familiar with network concepts and protocols

Senior Information Systems Assistant Resume Examples & Samples

  • Provides support for computer information systems, databases and applications in assigned area; performs complex troubleshooting for various applications
  • Participates in the development, programming, testing, debugging and implementation of new computer application systems releases, modules and functionalities; conducts version management
  • Designs and develops computer application systems and programs, typically using more than one programming language (Java, Javascript) as well as UN established standards for IT technologies and tools
  • Installs computer application systems software and hardware according to specifications; monitors applications systems using appropriate monitoring tools and produces monitoring reports
  • Manages, designs, creates, produces and maintains technical documentation for relevant computer application systems and products; manages and administers changes to technical documentation in accordance with prevailing change management and operation procedures
  • Assists in developing/refining support and operations procedures for relevant computer applications systems, including programming requirements and recommendations to users for the programming interfaces
  • Serves as team leader in projects dealing with the planning, specification, design, development, implementation and maintenance of simple computer application systems; liaises with users to define and specify requirements; builds, tests and modifies prototype computer application systems; performs installation and maintenance of computer applications systems in user offices
  • Contributes to feasibility studies, systems analysis, design, development, implementation and evaluation and testing of computer application systems improvements and new computer application systems
  • Assists in the identification of user computer application systems needs, including business process and document workflow analysis, organization and maintenance of document repositories; identifies classification schema, retention and archival procedures; designs and develops workflow systems; conducts research on document/information/knowledge management computer applications’ tools, procedures and standards
  • Provides support on computer application systems development matters, including security and data backup and recovery
  • Drafts correspondence and communications; including work plan revisions and other related issues, as well as prepares unit contributions for a variety of periodic reports
  • Keeps abreast of developments in the field; conducts research on new technologies; performs benchmarking and proposes new acquisitions; assists in the implementation of new technologies
  • Provides guidance and training to new/junior staff; plans day-to-day work and supervises other staff as required

Information Systems Assistant Resume Examples & Samples

  • Acts as focal point for receipt and processing of user requests
  • Provides basic technical support on relevant software assistance applications in assigned areas
  • Supports use of machine translation systems, translation memory, documentation database and translation management systems
  • Trains and advises translators and other Languages Services staff on alignment, the proper use of translation technology including but not limited to Computer Assisted Translation (CAT) tools and machine translation systems
  • Attempts to resolve problem calls or service requests on initial contact
  • Maintains regular contact with users and liaises with technical staff to provide support as required
  • Diagnoses and resolves software problems with minimum delay
  • Assists in performing software distribution updates, scripting, testing, and support
  • Provides front-line advice service to end-users on software related problems first and second-level language specify desktop troubleshooting in connection with the Information Technology Section helpdesk
  • Performs tasks related to scheduled services, including language specific equipment replacement, equipment installation/de-installation, software installation
  • Diagnoses and resolves any software or connectivity problem with minimum delay
  • Provides basic training to end-users on the use of standard systems
  • Logs all actions in the automated tracking systems, including site survey information, steps taken to resolve problem or to complete task, problems encountered, current status, etc
  • Provides advice to clients regarding ITS standards and workflow processes
  • Performs quality assurance procedures to ensure client satisfaction
  • Escalates problems encountered to the supervisor
  • Conducts research on new technologies as requested
  • Keeps abreast of developments in the field
  • Assists in testing and evaluating new products and technologies
  • Provides ongoing and specialized training to language staff as required in word proceeding techniques, CAT tools and other software and databases necessary for their work

MD, FEP Information Systems Resume Examples & Samples

  • Responsible for the day-to-day and strategic oversight and performance management of the South Carolina Portability/DR contract. Responsible for ensuring the needs of the Plans are met by effective vendor performance
  • Responsible for the annual sourcing vendor’s contract negotiation and measurement of the performance incentive programs and budgets
  • Develop and track subcontractor and internal staff activities, including oversight in the development and tracking of full contract term budgets exceeding $100 million
  • Responsible for the vision, leadership and ongoing development of FEPExpress. This claims processing system supports the largest private insurance contract in the world, and processes an average of 150 million claims per year
  • Partner with business partner stakeholders to identify business requirements which lead to systems enhancements and services that improve business processes and performance and support critical business strategies. Direct and provide oversight of the analysis, design, development and implementation of major FEP releases. Co-manage major installations and participate in post mortem activities to improve the process
  • Provide Program Management direction and leadership for the technology components of major FEP initiatives as appropriate
  • Ensure BCBSSC Service Level Requirements are met or exceeded and a mitigation plan is developed when service levels are not at expected performance levels
  • Develop, support and oversee an IT strategic plan that aligns with, and is driven by, existing and future organizational objectives. Partner with Plans and Association staff to develop roadmap for future vision of architectural platform and business processes. Ensure strategy alignment with FEP strategic plan and Association architectural framework
  • Direction and oversight of internal resources and consulting services responsible for the design, development, testing and implementation and on-going maintenance of internal and Plan-facing applications. Create and oversee internal department budget
  • Responsible for day-to-day customer relations with, and support to, FEP senior and middle management. Serve in a consultative role as an active participant in developing and implementing FEP Program efficiencies. Ensure roles as defined in the contracts are filled with qualified personnel and ensure responsibilities are monitored and measured
  • Bachelor degree with a minimum of 10 years of leadership experience in information technology, in health insurance technology and operations
  • Experience in a Blue Cross Blue Shield Plan preferred
  • Master’s Degree preferred
  • Excellent relationship management and customer service skills required
  • Demonstrated experience effectively interacting and interfacing with a broad spectrum of constituents ranging from senior executive level positions internally; within the federal government and plans as well as vendors and advisory groups
  • Excellent organizational, verbal, and written skills required
  • Analytical, planning and large-scale project management skills are required
  • Experience with Disaster Recovery and contract management (terms, conditions, changes, etc) and effective problem resolution with sourced services and capabilities
  • Experience managing several concurrent, large, system projects. Must be skilled at consensus building. Often called upon to resolve conflicting business priorities, as well as opposing technology needs and vendor promises
  • Experience in leading a highly professional and technology savvy staff in delivering value to customers
  • Skilled in staff development, team building and mentoring

Senior Information Systems Risk Analyst Resume Examples & Samples

  • Working knowledge of UNIX, Linux, Windows (all versions) and network architecture
  • Strong analytical, troubleshooting, and organizational skills
  • Ability to work well within a fast paced team environment
  • Secret Security Clearance
  • Possess and maintain a current DoD 8570 certification (i.e. CISSP, Security+, CISM, CASP, CAP, etc.)
  • Thorough understanding of the following: NISPOM, ISFO, DoD IA standards and Certification and Accreditation (C&A) processes

Information Systems Coordinator Resume Examples & Samples

  • Maintains core, application master files to include but not limited to payer, provider, department, visit type master files and all associated tables and category lists
  • Assists the system analyst perform unit testing of multiple applications
  • Documents and analyses results and recommends technical or procedural resolution
  • Assists users with technical issues related to support applications
  • Takes on call rotation for Help Desk calls
  • Researches requests for master file additions and changes, evaluates the impact and takes the appropriate action to proceed or escalate the request based on established protocols
  • A minimum of two years of related experience required
  • An Associate's degree and a minimum of an additional two years of revenue cycle system/information technology experience may offset the degree requirement
  • A High School diploma or GED and a minimum additional five years of information technology system or other business/clinical applications experience may offset the degree requirement

Geographic Information Systems T Resume Examples & Samples

  • Manage and lead a small team
  • Understand the collection and processing of tactical and wide area mapping imagery and LiDAR
  • Process raw LiDAR and EO data to final products
  • Ensure proper collection of data for accuracy and quality
  • Color balance imagery, process GPS trajectories, and perform cleanup algorithms
  • Register and orthorectify imagery
  • Maintain and troubleshoot issues with hardware, software, and collection equipment
  • Operate aircraft-based sensor equipment
  • Bachelor’s degree and 8+ years of related experience. Additional years’ experience may be used in lieu of a degree
  • Previous experience leading a small team
  • Ability to give direction and solve problems with team members on a daily basis
  • Knowledge and experience with digital cartography and image processing
  • Knowledge of GIS, geospatial production techniques, and digital data form
  • Experience with commercial-off-the-shelf geospatial software such as ESRI ArcGIS, QGIS, MicroStation, TerraScan, ERDAS Imagine, etc
  • Must have an active Secret security clearance
  • Background working with military customers
  • Familiarity with the Military Decision Making Process
  • Experience with aerial collections process and equipment
  • Background in sensor operation for aerial survey

Information Systems Technologist Resume Examples & Samples

  • 2+ years HW/SW maintenance/troubleshooting/design skills for UNIX systems
  • UNIX general system administration
  • General knowledge of networking (servers/hubs/switches/routers) and TCP/IP

Senior Information Systems Technologist Resume Examples & Samples

  • 24X7 System Administration (SA) managing and repair of various enterprise services and data storage systems. The successful candidate will perform the following functions
  • 4+ years of applicable experience including experience with and/or knowledge of
  • Solaris Operating System and/or RedHat Linux system administration
  • Network design and configuration
  • Parallel distributed file system (ie: Lustre)
  • Clustering software (ie: Corosync/ Pacemaker/ STONITH)
  • Oracle/Postgres administration/support
  • Scripting – writing test scripts
  • CISCO Command Line Interface (CLI)
  • Data integration software (ie: Twister Data Framework)
  • Data Direct Networks (DDN) Storage Fusion Architecture (SFA) 1000 administration

Information Systems Technologist Resume Examples & Samples

  • 2+ years of applicable experience including experience with and/or knowledge of
  • Experience with the following system and software applications
  • DCGS Block 10.2 Multi-Int Core, VPC, IPL, IESS, LDAP, Oracle, WebLogic, HPOV, and SOCET GXP
  • Software development experience is a positive skill set if possessed by candidate
  • SGI XE family server architecture/maintenance
  • NX5010 Command Line Interface (CLI)
  • Qlogic Infiniband Switch administration

Information Systems Service Level Manager Resume Examples & Samples

  • Review SLA targets and service-related metrics as necessary using ServiceNow, CIO Scorecard and Operational Scorecards
  • Review and analyze Incident, Problem and Change trends to identify opportunities for service improvements
  • Provide regular reports on service performance and achievement to the Service Owners, Service Managers, Business Relationship Managers (BRMs) and executive management
  • Organize and maintain a regular Service Level review process with Service Managers and conduct scheduled follow up
  • Agree on appropriate actions to maintain or improve service levels using the Continuous Service Improvement (CSI) document
  • Initiate and coordinate actions required to maintain or improve service levels by managing the CSI document
  • Work with the BRM and Service Centers to add, modify or retire services based on customer requirements
  • Work with BRMs and Service Managers to ensure that current and future customer service requirements are identified, understood, and documented in Service Request Requirements documents
  • Measure, record, and analyze customer satisfaction and work to improve it
  • Ensure appropriate SLAs are in place to support any new services
  • Conduct regular reviews of all Service Level Agreements at least annually
  • Bachelors degree and a minimum of 5 years experience. Additional experience may be considered in lieu of a degree
  • PMP certification
  • Minimum of five years of problem management and service level management experience in an enterprise environment
  • Experience with ServiceNow Reporting ad Analytics
  • Experience with Performance Analytics tools
  • Understanding of and experience with service level agreements
  • Enterprise IT experience and a good working knowledge of the Microsoft Office suite
  • Experience with performing and coordinating RCA and trend analysis
  • Working experience of the ITIL framework
  • Problem-solving skills with an emphasis on resolution of complex technical problems
  • Must be able to obtain a USPS Sensitive Clearance (Position of Public Trust)
  • ITIL Certification
  • Experience with large infrastructure projects
  • Experience with network/IT security in a government based secure environment
  • Experience with enterprise wide implementations
  • Experience holding people accountable in a matrix organizational environment

Information Systems Resume Examples & Samples

  • Ensure the logical and systematic conversion of customer requirements into systems solutions that acknowledge technical, schedule, and cost constraints
  • Perform functional analysis, timeline analysis, cost estimation, trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications
  • Provision servers and creating a gold disk for them
  • Analyze and study complex system requirements
  • Establishing Policies for the Citrix environment
  • Assist in establishing standards for information systems procedures
  • Working with virtual technologies, Windows, O&M of these OSs
  • Ability to provide Tier 3 support
  • Hands on experience with MS Windows 2008 R2 server and Server 2012
  • Windows Engineering with Citrix engineering experience
  • Citrix Products: XenApp, XenServer, NetScalers, and XenDesktop 7.9
  • Blade Storage Concepts
  • MS Hyper-V, Visio
  • Working knowledge of Active Directory
  • Solid troubleshooting skills
  • Ability to self-learn, act on own initiative and work in a dynamic environment
  • Strong oral and written communication skills are required
  • Strong customer service skills
  • Ability to effectively prioritize and execute tasks while under pressure
  • MCSE/MCITP a plus
  • VDI Environment experience
  • Experience with Cloud services

Information Systems Mgr Technical & End User Services Resume Examples & Samples

  • Applies IS Strategy in the technical area
  • Supports Japan IS Lead to develop and maintain Japan IS Roadmap from technical point of view
  • Oversees and manages local IS Daily Operations which are centrally provided by the IS End User Service & infrastructure teams, especially regarding the needs of service localization from the factors of language, market, and culture
  • Identifies and arranges support process improvement actions with end user service team,
  • Assists the Corp IS End user Services & infrastructure teams during emergencies and major incidents
  • Provides consultancy in technical area to local clients
  • Delivers IS training to local clients for the Corp standard systems
  • Local vendor management and procurement
  • Identifies and follows-up issues for local applications and systems
  • Makes sure country infrastructure related requests always dealt with according to IS governance model
  • Leverages global and cross country solutions with virtual technical teams
  • Ensures delivery of technical solutions to business, either globally or locally managed
  • Supports coordination of executive and off-site events from technical side
  • Creates and contributes to development and maintenance of relevant policies, SOPs and associated documents for IS operations
  • Supports, participates in and responds to questions and findings from regulatory and other audits
  • College degree or equivalent industry experience
  • Minimum 3 years’ experience of end-user support or network/infrastructure support
  • Working technical knowledge of the following
  • Experience of pharmaceutical industry and exposure to working in regulated environments
  • Knowledge of IT systems used in business area, especially for pharmaceutical industry
  • Experience of team leading

Director, Information Systems Resume Examples & Samples

  • Manage and coordinate staff required for the achievement of the Company’s technology initiatives
  • Work with staff members to develop software changes required to support development efforts and continued production software operations
  • Develop and maintain an expert level of knowledge regarding products and services of the Company to achieve product development and functionality requirements
  • Assess technological options and design offerings supporting scalable, high-performance, and highly available environments
  • Participate with Company leadership in the strategic development of technology initiatives to identify product and system enhancements which will improve customer and stakeholder value
  • Provide thought leadership in the areas of strategy and technology
  • Build and mentor your teams supporting skills development and career progression, and coordinate and communicate with senior and executive management to ensure goals are met within budget
  • Drive a high level of associates’ satisfaction and retention; and
  • Stays abreast of industry technology, trends and best practices
  • Bachelor degree (or higher) in Computer Science, MIS, IT, or related field
  • Minimum five (5) years managing a team of software developers
  • 10+ years hands-on full stack programming experience as a software engineer with the one or more of the following server side, frontend web and mobile technologies, object oriented or scripting languages

Senior Information Systems Auditor Resume Examples & Samples

  • Develops an understanding of organization’s business, processes, goals and strategy in order to align with audit departmental goals with priorities
  • Evaluates organization’s control environment to identify risk areas and support Audit Manager in developing in annual risk assessments
  • Executes audit strategies with appropriate level of professional skepticism to validate effectiveness of internal controls in the area evaluated
  • Assists the audit supervisor and manager in planning and developing of audit programs and the execution of the IT audit plan
  • Works collaboratively with key IT stakeholders across the organization, including external auditors, business process owners, and senior management
  • Executes and documents assigned sections of audit programs. Works independently as well as in team, performs effective self-reviews of testing performed, surfaces issues in a timely manner
  • Summarizes findings, recommendations / action plans and presents them to the IT stakeholders to achieve consensus. Assists in presentation of audit results at closing meeting and development of audit reports
  • Coaches and mentors other team members, when appropriate
  • Identifies opportunities to enhance usage of data analytics and computer assisted audit techniques to achieve efficiencies during audits
  • Travel up to 25% may be required
  • Knowledge and experience of working with ERP applications such as SAP, databases such as SQL Server, Oracle and operating systems including Windows, Linux, networks (LANS, WANS), infrastructure and network security
  • Experience in testing of IT general and application controls, cyber security vulnerability assessments, emerging information technology trends (e.g. cloud computing, virtualization etc.)
  • Understanding of relevant control frameworks such as COBIT, ITIL and COSO
  • Ability to manage multiple responsibilities and projects simultaneously with varying degree of complexity and timelines. Strong project management skills
  • Excellent interpersonal, analytical, problem-solving, and decision-making skills
  • Excellent verbal and written communication skills with ability to communicate confidentially with all levels of management
  • International travel and/or assignment
  • Five years plus progressive experience in performing IT audits, preferably with big four accounting firms or major consulting firms
  • Bachelor’s or Master’s degree in Information Systems, Computer Science, or related field
  • Strong knowledge of ACL, ACL Scripting language, and SQL to perform data analytics is highly preferred
  • Certification such as Certified Information Systems Auditor (CISA) certification, Certified Information Systems Auditor (CISA) or Certified Information Systems Security Professional (CISSP) is preferred

Director, Information Systems & Technology Resume Examples & Samples

  • Directs the design, development, testing, implementation, life-cycle management and support of existing and new applications including their alignment with supporting clinical and business processes. Plays the lead role in driving successful adoption across all levels
  • Responsible for the efficiency, effectiveness, availability and reliability of managed clinical and business systems, and for providing the framework for the security and confidentiality of all organization, patient, financial, research, student and client information
  • Responsible for Capital Plan, and Operational and Project Budgets, keeping senior administration informed of expenses
  • Responsible for securing the confidentiality of the data within UBHC
  • Works with UBHC’s Leadership Group and users to develop Information Services’ departmental policies designed to enhance the ability of UBHC to meet its mission
  • Works closely with the Supervisors and appropriate user management to prepare and administer a budget reflecting approved technology plans; manages expenses to the budget
  • Directs the development of technology specifications, standards, governance policies, service delivery standards and procedures, technical system documentation and training of the end-user community; and, ensures compliance

VP of Information Systems Resume Examples & Samples

  • Identify and promote knowledge systems to support the organization in making intelligent decisions and building relationships that advance the strategic plan of the organization
  • Identify and implement improved processes that integrate people, program and the application of new technology to support center initiatives and action plans
  • Support the creation of a culture that fosters innovation, flexibility and adaptation
  • Provide leadership to the positions of Network Administrator, Systems Analyst, Desktop Systems Support and Web Manager
  • Maintain a technological infrastructure, including voice and data systems, to support center initiatives in a cost-effective manner
  • Identify and implement systems to enhance the reporting capability of the organization
  • Monitor current trends in technology and evaluate the feasibility of timely application. Determine the potential to build capacity
  • Deliver and maintain systems that protect the organizations data
  • Provide oversight/manage/monitor data accumulated in market research studies or for third party organizations (i.e. United Way, YMCA of the USA)

Engineer, Information Systems Resume Examples & Samples

  • Creates systems specifications for B2B interfaces with Automotive OEMs or Tier 1 suppliers, including web services, API's, for management of customer data, mobile applications and vehicle services
  • Principal Information system contact with OEM and relevant Tier 1 partners
  • Works cohesively with Company Architecture and Engineering teams to ensure technical solutions are compatible with Company internal architecture
  • Remains current with Company internal architecture design strategy
  • Champion establishment of B2B connectivity (SFTP, VPN, etc)
  • Adheres to company security policies for interfaces
  • Follows team best practices
  • Supports effective management of costs related to Department budget
  • Ability to work independently and in a team environment
  • B.S. in Computer Science, Engineering or related field required. Masters in Comp Science, Engineering or related field desired
  • Min 3 years of experience in Information System/Software Requirements experience
  • Shows an aptitude to acquire knowledge about the business and applicable technologies
  • Min 5 years of experience in Information System/Software Requirements experience
  • Experience and solid understanding of Client/Server and Service Oriented Architecture (SOA)
  • Experience in System Design and System Test Planning. Experience in Agile methodologies, software programming and application development is a plus
  • Experience with SFTP, RESTful APIs, OAuth2.0, XML, JSON, TCP/IP and Ethernet environments as well as Sybase SQL Servers, Siebel, DB2 and alarm monitoring operations is a plus
  • Self-starter, take initiative in determining business and project priorities
  • Ability to solve problems of a complex nature with a vision to anticipate issues before they arise
  • Project management experience; ability to develop a plan, execute and keep on track
  • Strong verbal and written communication skills to communicate with clients and team members from a broad spectrum of disciplines
  • Possess leadership capabilities when driving technical discussions internally as well as externally
  • Some travel required
  • Must have legal right to work in the U.S
  • Thorough knowledge of MS-Office Suite
  • Experience with IPX, TCP/IP and Ethernet environments as well as Sybase SQL Servers, Siebel, DB2 and alarm monitoring operations is a plus

VP, Information Systems Resume Examples & Samples

  • Manages and develops direct reports who include directors and/or managers
  • Provide technology solutions to business initiatives, and consult with multiple business management teams regarding technical alternatives, or enhancements that are consistent with the business strategy or industry best practices
  • Responsible for the delivery of projects aligned to functional areas of responsibility
  • Sets direction, allocates, and reallocates utilization of resources as required
  • Responsible for all aspects of assigned projects- including planning and managing the work, empowering the team, monitoring and summarizing progress, and managing and serving as an escalation point for risks
  • Collaboration with internal and external resources and related functional areas such as IT management, functional business units and project management to ensure high quality standards and that available time, capital, human, technological, and information resources are optimized
  • Sets overall goals, performance standards, and operational priorities for one or more functions and manages resources to operational goals and budget
  • With approval of CIO, or other member of executive management, establishes and monitors budget for cost centers within span of control
  • Creates and supports a team environment using agile principles to successfully deliver projects aligned to a stream and domain
  • A Bachelor's Degree in a related field or equivalent work experience
  • 10+ years of experience in Information Systems (IS) = Required
  • 8+ years of experience in management = Required
  • Prior experience being accountable for large Information Systems initiatives and a portfolio of projects in excess of $50M = Required
  • Extensive Vendor Management and Outsourcing experience = Required
  • Significant project and P&L budget management experience = Required
  • Experience with negotiating software and hardware and professional services contracts and licenses = Required
  • Extensive experience in SDLC methodologies, including Agile = Required
  • Intermediate Demonstrated leadership skills
  • Intermediate Demonstrated interpersonal/verbal communication skills
  • Intermediate Ability to multi-task
  • Intermediate Ability to work in a fast paced environment with changing priorities
  • Intermediate Other Ability to remain calm under pressure
  • Intermediate Other Ability to move around the office
  • Intermediate Other Provide proactive approach and support to emerging business activities established to remain competitive in the marketplace
  • Intermediate Other In-depth functional knowledge, broad based multi-functional knowledge
  • Intermediate Other In-depth understanding of company and customer
  • Required Intermediate Windows Operating System
  • Required Intermediate Unix Operating System
  • Required Intermediate Oracle Database Management System (DBMS)
  • Required Intermediate Other Knowledge of software-development lifecycle best practices
  • LI-CS1

Principal Information Systems Technologist Resume Examples & Samples

  • System Administration (SA) managing and repair of various enterprise services and data storage systems
  • RedHat LINUX System administration
  • DIB services administration
  • Maintains, administers and optimizes an enterprise level SAN, and collaborative services (e.g. C3 PED, web presence)
  • 8+ years of applicable experience including experience with and/or knowledge of
  • Solaris Operating System and/or RedHat/CENTOS Linux system administration
  • Experience with or knowledge of DCGS (Distributed Common Ground System) operations highly preferred
  • Requires proven ability in any of the following
  • Host-client relationships
  • Parallel distributed file system
  • Clustering software
  • Scripting - writing test scripts or similar
  • Existing TS/SCI security clearance required
  • Previous experience working with the military in some capacity
  • Demonstrated presentation skills to senior management
  • DoD 8570 Level 1 certification is required for this position. Higher certification levels are highly desired
  • Raytheon IIS Program Management (PMX) Level 5 certification. Strong communication and customer interfacing skills
  • Raytheon Six Sigma Certification
  • Basic understanding of Raytheon HR Policies and Procedures
  • Basic understanding of BOE development
  • Basic understanding of the RFP and contract award process
  • Understanding of the following system and software applications
  • DCGS Block 10.2, Multi-Int Core, VPC, IPL, IESS, LDAP, Oracle, WebLogic, HPOV, and SOCET GXP
  • Understanding of LDAP for Enterprise authentication
  • Understanding of virtualization environments
  • Understanding of CrewComm VoIP system

Labware Information Systems Lims Business Administrator Resume Examples & Samples

  • Ensure site on-time implementation of LIMS through support of requirements definition, functional design, master data configuration and data migration, system validation, SOP revisions and development and end-user training. Provide technical support of LIMS to Quality Control operation
  • Support business and IS LIMS Administrator in the creation, validation and maintenance of reports, calculations, queries
  • Provide first level diagnostic of incidents and support business users, IS LIMS Administrator and Support Center in the management and timely resolution of technical incidents through the standard incident and problem management process
  • Responsible for the master data management process including the updating of specifications and supporting the approval process
  • Support the business and IS LIMS Administrator in the definition, approval and validation of new business requirements
  • Play a key role in system governance through participation in local, regional and global governance committees
  • Provide ad hoc support to other departments to ensure compliance with all regulatory standards
  • Support audits and inspections to provide data and information on request
  • Create and maintain processes to improve the regulatory review process
  • Ensure that the LIMS complies with all relevant regulatory standards Develop and manage LIMS improvement projects
  • Establish and lead required change controls
  • Improve process efficiency Support the training of new users
  • Support the business in the creation and updating of training materials as changes to system occur
  • Support the business in the delivery of training to end users and support management of associated system training records
  • Write and revise processes and documentation
  • Support the process documentation process
  • Working knowledge of biology, chemistry, life sciences with strong supervisory skills
  • Knowledge of cGMPs and regulatory requirements with Strong analytical & balanced decision making skills
  • Strength in several LEAD Competencies-Think Strategically, Act for Change, Strive for Results, Cooperate Transversally, Commit to Customers, Make Decisions
  • Communication
  • Writing
  • People Skills
  • Analytical
  • Negotiation
  • Organization
  • Bachelor Degree in Computer Science, Life Sciences (Biology, Chemistry or related discipline)
  • 3-5 years in the following
  • Use/administration of a LabWare LIMS [can include Star, Beckman, etc]
  • Laboratory processes including cGMP in a pharmaceutical environment
  • Experience in system testing, validation and master data management
  • Experience or familiarity of the Laboratory Environment

Associate Manager, R&D Information Systems Resume Examples & Samples

  • Administration of the departmental Regulatory Information Platform (Documentum Document Management System, Insight Submission Planning, Tracking, and Submission Publishing System), including: training, issue resolution, and change management
  • Administration of Regulatory Information Systems’ peripheral systems (Insight submission reviewers, Lorenz and GlobalSubmit validators, Text Verification Tool, and others), which may be interfaced with the platform, or else otherwise support generation of submissions
  • Function as RIS and Business representative in Change Control Team. Provide signoff for operations to repair or enhance systems
  • Function as RIS representative in US and EU Regulatory Systems meetings. Provide updates to business representatives, raise issues and moderate discussion of resolution
  • Function as RIS representative in management of vendors. Coordinate vendor support, requests for information, training, and maintenance contract renewals
  • Communicates the status of ongoing projects to RIS team in regular meetings
  • Serve as a system Business Administrator and work with business representatives to create and manage product information in supported systems, create and modify metadata fields and values, develop and maintain publishing templates, and analyze requests for system enhancements
  • Works collaboratively with multi-site team members and cross-functional department representatives, assist in documenting and implementing new policies, standards and procedures
  • Work closely with the training team within RIS to provide analysis and documentation support for the training team as needed
  • Remain knowledgeable of industry trends and system impacts and communicate new developments with potential business impacts internally
  • Adhere to regulatory, scientific and company policies and procedures. Share data appropriately and protect confidential information
  • Anticipates upcoming tasks based on timeline of submission deadlines and implementation work
  • Demonstrates strong project management skills
  • Follows and interprets guidelines for electronic submissions to regulatory agencies worldwide
  • Must be able to prioritize and balance multiple tasks simultaneously to achieve goals and satisfy customers
  • Must be able to work effectively within an environment that has quickly changing processes, priorities, and deadlines
  • Exceptional interpersonal skills, including teamwork, facilitation, and negotiation
  • Excellent planning and organizational skills with strong communication skills
  • Demonstrated ability to apply technical knowledge to oversight, trouble-shooting, and training required
  • Must have a strong attention to detail and skill in reviewing documents to ensure accuracy
  • Must be able to master new technical skills and apply them to projects as the industry, and the company evolves
  • Can work successfully with colleagues and customers of all backgrounds and experiences, and actively seeks diverse perspectives to drive innovation
  • Experience with regulatory computer systems in a Pharmaceutical or Biotech environment is mandatory; IT support or other technical discipline will not be considered
  • An in-depth familiarity with pharmaceutical development and global Regulatory submissions is required. Demonstrates an in-depth knowledge of eCTD
  • Requires knowledge of computer system validation and change management methodology, development, and execution
  • Experience working with documentation tools such as Adobe Acrobat, ISIToolbox, and Docusign preferred
  • Experience working with cross-functional teams is preferred

Geographic Information Systems Developer Resume Examples & Samples

  • Bachelor degree or equivalent work experience
  • ArcMap 10.3.1 geospatial analysis and map document creation
  • ArcGIS Server 10.3.1 server administration and map / geopocessing service publishing and creation
  • Portal for ArcGIS system administration
  • Knowledge of python
  • Arcpy python scripting for both stand-alone scripts and geoprocessing services
  • Knowledge of javascript development including: dojo, arcgis Javascript API, node js, webpack, jasmine, mocha
  • Knowledge of web development including: php, python, Flask
  • Source code managemnt with git
  • Continuous integration using Jenkins
  • Redhat Linux administration
  • Nginx web server administration
  • Windows Server administration

Senior Information Systems Assistant Resume Examples & Samples

  • Participates in the testing of new computer application systems releases, modules and functionalities
  • Designs and develops test scenarios and testing scripts , typically using programming language (Java, Python or Javascript) and Selenium as well as UN established standards for IT technologies and tools
  • Reviews documentation and installation manuals for computer application systems software and hardware
  • Manages, designs, creates, produces and maintains technical documentation for relevant test scenarios of computer application systems and products; manages and administers changes to technical documentation in accordance with prevailing change management and operation procedures
  • Assists in developing/refining testing operations procedures for relevant computer applications systems
  • Assists in the identification of computer application systems needs for enhancing testing of software applications; conducts research on testing, testing automation, testing tools, testing procedures and standards
  • Provides support on computer application systems testing matters, including security and data backup and recovery

Intern Information Systems Resume Examples & Samples

  • Supporting the development and implementation of Service Management Business Intelligence Dashboards/OLAPs using SAP Business Objects
  • Supporting other analytics teams with data, data models and advice
  • Assisting in IT Inventory compilation and assessment
  • Researching Leading Practices for Service Desk Management
  • Review and documentation of internal Service Desk processes to assist in optimization
  • Testing of new functionality in Siebel for Self Service, Electronic Forms and Approvals
  • Preparation of Service Desk Training Materials including Peoplesoft, SAP and Siebel
  • Training and educating clients on Service Desk related topics to reduce call volumes
  • Analysis of Service Desk statistics using Oracle OBIEE
  • Preparation of Service Desk Operational Reports
  • Preparation of Service Desk Management Reports
  • Assisting on the development of workflows in Visio
  • Preparation of Service Desk Communication materials and articles
  • Assisting on New York Service Desk, as needed
  • Assisting in other IT Functions as necessary
  • Attending and supporting the preparation of meetings, conferences, workshops and other events

Cardiovascular Information Systems Director Resume Examples & Samples

  • We recognize and affirm the unique and intrinsic worth of each individual
  • We treat all those we serve with compassion and kindness
  • We act with absolute honesty, integrity and fairness in the way we conduct our business and the way we live our lives
  • We trust our colleagues as valuable members of our healthcare team and pledge to treat one another with loyalty, respect and dignity
  • Motivate team and staff to continuously strive for improvement
  • Build a team and promote multi-disciplinary team collaboration
  • Mentor and coach
  • Anticipates changes in the organization and creates an environment in which the team is able to adapt to changes
  • Establish personal credibility
  • Relate to leadership and staff at all levels
  • Respect the integrity of others; and
  • Be diplomatic in all interactions
  • This position is responsible for assisting with optimal clinical workflow for multi-site refreshes, new system implementations, consolidation/standardization and operational support of Cardiovascular Imaging systems
  • The primary point for clinical contact for internal and external business sponsors and facility project team
  • Directs the IT Cardiovascular Imaging System coordinator as the clinical workflow specialist
  • Works with product/service leaders and physicians to ensure timing, resourcing and sequencing of work to meet customer operational needs
  • Develops area goals, establishes work priorities, and administers financials related to the area
  • Clinical contact must create and manage business/technical/clinical relationships with facilities, internal business stakeholders, internal IT&S relationships, and implementation-related vendors. Facilitates relationship between IT&S and division/market staff. Primary CVIS clinical contact for clinicians
  • Applies performance improvement principles to cardiovascular programs and initiatives
  • Routinely monitors process, structure, and outcomes of care for cardiovascular services with ability to compare and analyze with national benchmarking
  • Maintains current knowledge of emerging cardiovascular research and clinical technologies within area of expertise
  • Participates in HCA cardiovascular clinical council activities
  • Monitor project activities and reports on status
  • Represent the best interests of HCA while performing all aspects of vendor management
  • Work autonomously to achieve goals as defined by management
  • Develops short term strategies for cardiovascular programs that contribute to the longer term objectives supporting the Clinical Services Group Strategic Agenda
  • Designs implementation of evidence based strategies in collaboration with corporate, division, and facility leaders for improving performance and growth of safe, effective, efficient and compassionate healthcare
  • Becomes the subject matter expert for structured reporting certification requirements
  • Create executive level summaries of project status to be shared with senior leadership
  • 7+ years in non-invasive and/or invasive cardiovascular care, including at least 2 years of leadership experience
  • Previous experience with clinical performance improvement and change management initiatives required
  • Recent experience with new CVIS installation is of value

Application Analyst, Information Systems Resume Examples & Samples

  • Associates Degree required; Bachelors Degree Preferred
  • At least five (5) years of experience in healthcare field. Report Writing experience preferred. Must have a working knowledge of relational databases, client planning, report writing and accomplish goals. Advanced analytical skills; written and oral communications, organizational with an eye for detail. Is proficient in the use of the latest version(s) of a variety of desktop computer software (e.g.) Windows, MS Word, Outlook, Power Point, Excel software would be beneficial
  • Business Object report writer experience preferred
  • McKesson Order Management experience preferred

Senior Information Systems Technologist Resume Examples & Samples

  • Help where possible to ensure continuous operation of the GS and avoid down time
  • Make system configuration changes
  • Install software
  • Maintain security settings
  • Provide fault isolation, trouble shooting, and complex operational check-outs
  • Collect and monitor problem reports
  • Simulator support
  • Resolve failures and anomalies where possible
  • Reach back to off-site engineering to resolve engineering aspects of anomalies and discrepancies

Junior Information Systems Admin Generalist Resume Examples & Samples

  • Interact with stakeholders and participate with team in working sessions to support various IT and administrative functions, as needed
  • Perform data entry tasks; data control; scheduling coordination of data
  • Perform various documentation support activities such as writing and editing of technical documents such as development lifecycle documentation (functional, system, and software requirements; design documentation; test documentation; statement of works; technical proposals, etc…)
  • Perform research and analysis on various technical topics and document results in summaries for non-technical staff
  • Perform reviews of applications and summarize results
  • Documenting business processes
  • Create and maintain data in MS Excel spreadsheets
  • Develop presentations in MS PowerPoint and participate in briefings
  • Deliver presentations to small teams such as training, technical summaries, etc…
  • Document meeting minutes
  • Demonstrate strong oral and written communication skills
  • Become knowledgeable on the HIPAA security policies and procedures for the program and ensure awareness of HIPAA breach process. Understand your role in HIPAA compliance and be able to execute that role in an effective manner
  • Bachelor's Degree from an accredited college or university and 1 year work experience or a Master’s Degree from an accredited college or university
  • Proficient in the following Microsoft Office products: Word, Excel, and Power Point
  • Demonstrated ability to perform research and documents the data/information in a large document over 20 pages
  • Minimum of six months experience in speaking & presenting information to teams up to a staff of 20
  • Must be able to obtain and maintain a Position of Public Trust Designation
  • Must be a US Citizen or US Permanent Resident (green card holder)
  • Previous experience performing tasks in a large organization independently

Senior Information Systems & Technology Business Partner V Resume Examples & Samples

  • Drive ongoing productivity improvement and innovation in partnership with stakeholders
  • Efficiently convey ideas though oral and written communication
  • Communicate progress as appropriate
  • Strong Leadership skills
  • 10+ years of experience in Information Systems and Technology in more than one of the following
  • 3-5 years’ experience in semiconductor or high-tech industry

Information Systems Liaison Resume Examples & Samples

  • Install or assist the Corporate Information Systems Department in installation of hardware, software and peripheral components
  • Set up video conferencing as necessary
  • Inventory assets; resolve and reconcile with Corporate
  • Assist with disaster recovery
  • Diagnose system hardware, software and operator problems
  • Recommend or perform minor remedial actions to correct problems based on knowledge of system operation and recommendation of Corporate Information Systems service staff
  • Replace defective or inadequate software packages, and return defective hardware or peripheral components to the Corporate Information Systems Department
  • Instruct new users in use of equipment, software and manuals
  • Answer user’s inquiries in person or via telephone concerning systems operation
  • Stay up-to-date with and recommend technical solutions
  • Assist with troubleshooting for Telecom, Network, and Data Center

Information Systems Technology Manager Resume Examples & Samples

  • Web design (SQL, Java, .Net, html, etc)
  • Database management (Oracle/MS SQL Server)
  • Networking Technology

Senior Information Systems Technologist Resume Examples & Samples

  • Proficient in database administration
  • Exposure to DevOps style environments, building out deployment automation in to avoid tedium and increase efficiency and consistency
  • Strong desire to continuous improvement and learning, seeking to leverage the best technologies and techniques to evolve service operations
  • Experience with Storage Area Networks (Fibre Channel and iSCSI)
  • Cisco CCNA certification (routing and switching)
  • LAN and WAN network architecture experience a plus
  • Development and workflow design

Information Systems & Data Engineer Resume Examples & Samples

  • Provide input and elicitation of requirements to support Data Warehouse acquisition and ancillary components to meet sponsor’s needs
  • Work to further develop the Sponsor’s Enterprise Architecture through documentation of current systems and interfaces
  • Support Market Research in IT Systems and capabilities to meet sponsors need to include generation of Business Case Analysis and Cost Estimates per DoD and Air Force Standards
  • Support Air Force Service Development and Delivery Process as defined in AFMAN 33-402 as executed by the sponsor
  • Provide expert judgement in identifying solutions and viable courses of action to help USAFA achieve its IT Strategic Plan
  • Provide input into how to map USAFA IT Strategic plan to stakeholder requirements / needs / and gaps
  • Provide support to acquisition and integration of major IT Initiatives
  • Work with key staff to include but not limited to Headquarters (A-staff to include A6, A5, and AC) as well as mission element leads: Preparatory School (PL), Dean of Faculty (DF), Athletics Division (AD), Cadet Wing (CW), and others as needed
  • Provide expert judgement to project lead and sponsor leadership as requested
  • Maintain independence and support efforts and work with as required contractors, government civilians, and military personnel bringing full MITRE capabilities
  • Work with combined MITRE team with both remote and on-site support
  • 1-year experience working within the Air Force Academy in similar capacity. Experience in information system design, data architecture, data warehousing, and enterprise architecture

Information Systems Auditor ITS, Ref Resume Examples & Samples

  • IT auditing experience must have been gained in any one or combination of the following
  • An auditor with responsibility for the audits of system development life cycle, including the writing and presentation of findings reports of technical issues to a non-technical audience
  • An auditor with responsibility for the audits of physical and logical access controls, general IT controls, and application controls, including the writing and presentation of findings reports of technical issues to a non-technical audience
  • An auditor principally engaged in audits of IT project management, telecommunication networks, software, and business continuity preparedness
  • An information systems professional with responsibility for the analysis and evaluation of information systems, including platforms; network infrastructure; and operational practices
  • As a field auditor with federal, state, or municipal agency, with the responsibility for performing comprehensive IT audits to determine the compliance of individuals or businesses

Information Systems Team Leader Resume Examples & Samples

  • Lead the design and implementation of program activities related to health management information systems, informatics, and data for decision making
  • Provide strategic oversight and technical assistance to strengthen health information systems to improve the collection, maintenance and use of quality data to support information-reliant pharmaceutical systems
  • Collaborate with local governments to support capacity building around the collection, storage, analysis, use and transmission of pharmaceutical data to improve data for decision making for pharmaceutical sector strengthening, pharmaceutical human resource management, rational drug use and pharmacovigilance
  • Contribute to measuring project results and providing leadership for MTaPS' health informatics efforts
  • Lead the development of technical strategies to support the introduction, scale-up, and sustainability of innovative technology and data management tools for pharmaceutical strengthening
  • Identify, develop and maintain strategic alliances with other donors and stakeholders for the purpose of collaborating on strengthening technological systems for pharmaceutical management
  • Represent the program at various fora to share lessons learned from technology, information systems and data activities
  • Foster and demonstrate a workplace inclusive of creating opportunity, serving others, building trust, innovation and exceeding expectations
  • Perform other duties and responsibilities as required
  • Advanced degree in health management, information technology, pharmacy, public health, or related field
  • At least 5-8 years’ project management experience in senior-level positions of large, complex international health sector development programs, including at least five years focusing specifically on health information systems and/or health systems strengthening programming
  • Minimum eight (8) years of experience working in developing countries on pharmaceutical systems strengthening, with specific experience in health information systems, pharmaceutical and supply chain management, access to medicines, and data for decision-making
  • Demonstrated outstanding leadership, strategic thinking, organizational, team-building and representational skills
  • Proven success as a decision-maker and respected supervisor overseeing professional and support staff, especially those in remote locations
  • Proven ability to function effectively with U.S. Government-funded cooperating agencies and contractors, host-country counterparts and government officials, USAID Mission staff, and representatives from other key stakeholders such as NGOs and other donors
  • Experience working with USAID, Global Fund, or other donors supporting health information systems highly preferred
  • Demonstrated leadership, versatility, and integrity
  • Excellent verbal and written English communication and presentation skills are required; fluency in a second language is highly desirable

Information Systems Auditor Resume Examples & Samples

  • 1-2 years experience
  • Ability to handle multiple tasks and responsibilities
  • Ability to interact with various levels of staff and management
  • Ability to be resourceful
  • Ability to maintain high standards as they pertain to independence and professionalism
  • Solid practical business experience
  • Knowledgeable in various hardware/software and communication platforms (i.e., Mid-range, PC’s, LANS)

Toronto Information Systems Co-op Program Resume Examples & Samples

  • Contribute to successful change including new ways of doing business by modeling the required behaviors
  • Adheres to corporate project governance standards
  • Budget Management
  • Facilitating the development of project scope and objectives
  • Liaison between project team, project sponsor and client group
  • Detailed vendor management
  • Proven experience in MS Office, MS EXCEL, MS Project and SharePoint
  • Customer service orientation
  • Ability to work well independently, as well as with others as part of a team
  • Enrolled in Computing Financial Management, Math and Computer Science, System Design Engineering, or Math and Business program
  • Further develop Excel ,SharePoint and PPM tool skills through using these technologies for project management and tracking

Information Systems Co-op Program Resume Examples & Samples

  • Assist with analysis and defining user requirements
  • Assist in identifying issues and recommending solutions
  • Work with application developers to ensure solution satisfies business requirements
  • Work with QA Team to satisfy testing requirements
  • Ensure adherence to quality standards
  • Proven experience in learning new technologies/applications and tools at a rapid pace
  • Experience using systems development and project management methodologies
  • Proven experience in MS Office suite of software
  • Strong communication skills
  • Enthusiastic team player
  • Ability to grasp new concepts and information quickly
  • Well-developed technical documentation and presentation skills
  • Enrolled in Computer Science, Engineering, Business or Finance, Math or related fields
  • What you will learn
  • Perform business system analysis and complex problem solving
  • Work with the Project Manager, Business Users and other team members to develop high quality business / system requirements for business partners that meet project deadlines
  • Actively participate in System Testing
  • Assist business users during User Acceptance Testing
  • Comply with established Software Development Life Cycle policies and procedures
  • Support the implementation of reengineered and integrated business / system processes to meet the needs of internal clients
  • Build a network of fellow students on coop/internship assignments
  • Given the opportunity to volunteer and give back to the community
  • Attend events on a monthly basis with guest speakers from various departments within our organization to further develop your skills as a professional
  • Learn about our culture and core values

Information Systems Co-op Program Resume Examples & Samples

  • Create and execute functional and regression test cases
  • Create and update requirement documents
  • Support yearly audit of security groups and Repsource test IDs
  • Document processes
  • Support resolution of Production issues
  • Update, develop or standardize support documentation for global applications (Archer, Plan view, QlikView)
  • Participate in solutions for data modeling, data visualizations and validate requirements have been met
  • Enrolled in Information Systems, Computer Science, or Computer Engineering
  • Strong oral and written communication capabilities
  • Strong data gathering, interviewing, analytical and problem solving skills
  • Excellent organization, planning and time management skills
  • Ability to collaborate effectively with a geographically dispersed team
  • Viso knowledge (preferred)
  • Technical understanding of operating systems and platforms
  • Understanding of system security concepts and utilization

Information Systems Co-op Program Resume Examples & Samples

  • Provide customer service for technical requests and issues
  • Assist with remote access and desktop support
  • Meet established service levels to ensure satisfaction and manage customer expectation
  • Track all requests for service utilizing tools designed to support this activity
  • Follow established processes for problem resolution
  • Apply technical and business knowledge to identify, analyze and solve problems
  • Provide updates to knowledge base information
  • Validate new software for certification and distribution to customers
  • Manage software licensing inventory for business area
  • Maintain technical labs by keeping hardware/software current
  • Experience with troubleshooting desktop issues in a Windows environment
  • Working knowledge of desktop hardware and software and their integration
  • Exposure to desktop / server security, networking and virtual technologies
  • Installing, configuring, testing desktop software and producing installation / configuration documentation for use in a certification process
  • Ability to successfully build and maintain strong working relationships
  • Ability to pay close attention to accuracy and detail
  • Ability to work in a multitasking and dynamic deadline-oriented environment
  • Well-developed analytical and decision making skills
  • Very good documentation skills
  • Must be a self-starter with strong initiative

Information Systems Co-op Program Resume Examples & Samples

  • Ensure proper change and release management for successful production implementations
  • Resource Management
  • Task Management
  • Creation and maintenance of the project schedule
  • Risk and issue logging processes
  • Strong leadership and resource management skills - self directed
  • Proven ability to multitask and prioritize conflicting workloads and deliverables
  • Proven experience in MS Office, MS Excel, MS Project and SharePoint
  • PPM tool experience (nice to have)
  • Excellent presentation and facilitation skills
  • Ability to be flexible and adaptable when dealing with change
  • Written and verbal business and technical communication skills through working with various internal and external clients and support of end users
  • Strong problem solving, trouble shooting and analytical skills

Undergrad Coop-information Systems Resume Examples & Samples

  • Measuring and analyzing current systems/process performance
  • Improving operational efficiency and productivity
  • Identifying and implementing new process across departments/functions
  • Creating business cases to support strategic direction
  • Support IS current projects/initiatives and run activities
  • Support to maintain detailed project plan and/or issue log and follow up activities
  • Observe, monitor, document and communicate systems and process performance
  • Organize and present systems performance data to management team
  • Support the implementation of IS solutions, special projects or initiatives
  • Monitor and communicate systems incidents and/or trends
  • Participate in systems Root Cause Analysis investigations for systems events (i.e. Critique, 5 Whys and/or One-point-lesson)
  • Participate in continuous improvement initiatives (i.e. Kaizens and/or VSMs)
  • Other functions may be assigned in order to support business needs
  • Pursuing a Bachelor’s degree in Information System, Computer and/or Engineering
  • At Least 3.00 GPA (General)
  • Have completed at least 3 years of college education
  • Be enrolled in School
  • Be pursuing an applicable degree or course of study
  • Bilingual (English / Spanish)
  • Knowledge in MS Excel, PowerPoint, Word and Visio

Information Systems Auditor Resume Examples & Samples

  • Minimum 3 years IT Audit
  • Public Accounting consulting experience in Information Systems a plus (though not required)
  • Four year undergraduate degree in Information Systems or related technology program (Computer Science, Cyber, Data Analytics, MIS, other)
  • Excellent communication, writing and interpersonal skills with the ability to work with a wide variety of departments
  • CISA designation or willingness to obtain certification is also a plus
  • Ability to drive for results when leading multiple audit assignments towards a given deadline

Information Systems Tech Resume Examples & Samples

  • Performs organizational, intermediate, and depot-level maintenance on Universal Ground Control Station to the customer’s satisfaction. Installs upgrades and removes products ensuring coordinative engineering field changes
  • Performs quality installation, operation, and maintenance to the customer’s satisfaction on electronic equipment, integrated systems, subsystems, and various software operating systems
  • Analyzes and evaluates products and related performance
  • Troubleshoots and diagnoses system malfunctions to eliminate problems in minimum time
  • Accurately interpret schematics, wiring diagrams, and technical documentation, coupled with the ability to evaluate, isolate, and repair system malfunctions
  • Provides on-the-job training (OJT) as necessary
  • Acts as a customer liaison and must present a professional appearance and demeanor at all times
  • Performs general logistics and functions and reporting
  • Practices ISO 9001 principles and concepts
  • Performs general housekeeping in work area as needed
  • Performs, tracks and monitors parts procurement and inventory status
  • This position is for relocation to El Mirage, California which will act as permanent work site when not deployed or traveling in support of program need. Other opportunities for relocation to customer sites may become available on a case-by-case basis
  • Travel requirement: 75%, to include an annual minimum requirement of 25-75% OCONUS operations
  • Provide instruction internally and to customers including completion of training records and proper documentation
  • Familiarity with multiple software principles, including but not limited to Virtual Machines, Operating Systems (OS) including Windows and Linux, and an understanding of how to install, remove, and troubleshoot software
  • Familiarity with networking protocols to include TCP/IP, Telnet, SSH and SNAP
  • Well versed and comfortable with customer expectations, policies, and business practices with a focus on high customer satisfaction
  • Ability to attend and pass a 6-week basic training course in Hunt Valley, MD upon hire
  • Ability to work with minimal supervision and multi-task
  • Ability to travel to various work sites within the U.S. and overseas when required to support program needs
  • Must be able to obtain and maintain a SECRET Security Clearance
  • Must be able to pass a standard deployment physical and be willing and able to deploy overseas for periods of no less than 180 days when the program requires. May be working in a combat environment in hostile areas and living under arduous conditions
  • Ability to work up to an 84 hour work week (7 days per week, 12 hours per day), while deployed and embedded with US Military Personnel
  • Familiarity with military logistics systems, to include COLTS and UAS-I
  • Familiarity with customer and corporate expectations, policies, and business practices and high customer satisfaction orientation
  • Familiarity with military radios and communications protocols
  • Working knowledge of ISO 9001 principles and concepts
  • Comfortable with firewall configurations, CISCO network switches, RAIDs, Voice over Internet Protocol (VoIP), and integrated system administrative functions
  • An understanding of the operation and configuration of blade server arrays
  • Prior military experience, including deployments is a desired plus
  • Prior Unmanned Aircraft System (UAS) maintenance experience a desired plus
  • Prior aviation maintenance and flight line support a plus
  • 2-year degree in electronics, information technology and / or military trade school graduate a plus

Information Systems Business Partner Resume Examples & Samples

  • Build strong partnership with business leaders that allows for constructively challenging conversations
  • Collaborate to create and agree a 3-5 year IS plan aligned to the business strategic agenda covering investment, training, and exploitation of IS systems
  • Provide strategic IS expertise and critical advice to the business at leadership team level, influencing and challenging to ensure the beneficial exploitation of information and communications technology
  • Influence SBS Strategy and Business Architecture to provide targeted strategic foresight, ensuring the Syngenta IS landscape is aligned to changing business needs and challenges
  • Monitor best practice and trends within the Ag industry and other industry sectors to stimulate business thinking and provide professional insight to identify emerging challenges and opportunities
  • Ensure alignment of the NA strategy with the Syngenta IS strategy and business architecture, providing input to the CIO, and the architecture and budget review processes as required and effectively communicate the developing strategic business requirements within the IS community
  • Leverage network across organizational boundaries to obtain business sponsorship, support, funds and resources for each project to ensure they are sufficient to deliver the identified benefits
  • Act as an ambassador to promote and facilitate global business process and information harmonization, encompassing stakeholder management and business communications regarding IS and business process capabilities and changes
  • Developing partnerships based on business acumen
  • Proactive business challenge and analysis (including risk)
  • Influencing and negotiating strategic direction and decision making
  • Innovatively shaping the future
  • Leading sustainable change
  • Understands existing and emerging technologies/systems/services
  • Stimulating and challenging business leaders to co-create a value-driven portfolio of projects
  • Deliver needed business impact while ensuring compliance with Syngenta’s processes and systems
  • Excellent communication and stakeholder management skills
  • At least 5 years in managerial position on senior leadership team, influencing and setting strategy
  • Lead role in IS functions involving influencing at a senior management level
  • 10 years program management experience
  • Bachelor’s degrees is a minimum requirement. Graduate degree or relevant working experience/MBA is desirable
  • Professional qualifications in business relationship management, project and portfolio management, business process management, Lean Six Sigma or comparable methodologies
  • Commercial knowledge/experience, including control of budgets and understanding financial tools and analyses

Information Systems Consultants Resume Examples & Samples

  • 4 years Bachelor Degree
  • 5+ year experience of working on Service Delivery, ITIL, Problem Management
  • Service Now, Salesforce,Mule Soft,Enterprise Content Management, Cisco Information server, Share point
  • 3+ years on Enhancement and Project Managements

Director, Information Systems Resume Examples & Samples

  • Anticipate and understand business strategies, objectives, and priorities needed to support effective business operations, improve performance, and achieve Organizational goals
  • Serve as business and technology solutions development specialist - Serve as a consultant to departments and volunteer committees concerning business and technology solutions development theory and practice. Provide innovative, results-focused, information-based solutions to address complex cross-functional needs. Monitor business and technology solutions development plans and schedules
  • Serve as project manager for UWGT’s business systems projects - Analyze, organize, and prioritize business system projects. Ensure new operation plans, policies, procedures, and transition migration plans are consistent with overall organizational goals and objectives
  • Serve as internal authority for CRM application - Act as primary liaison and resource during integration, and for internal staff regarding use and standards. Coordinate and recommend application customizations and system enhancements
  • Promote relevant data leveraging culture – Develop and coach organizational talent to access and manage data to synthesize valuable, relevant information and leverage it effectively to make better business decisions and drive performance
  • Proactively evaluate current and emerging technologies, application customizations, and system enhancements for consideration in meeting organization’s business needs. Identify opportunities to strengthen, streamline, and improve applications, processes, and procedures relative to business systems and technology solutions throughout the organization. Make recommendations as appropriate. Ensure solutions selected provide the most efficient cost/performance ratio
  • Lead and direct assigned staff by developing and coaching them to create an engaged, high performing team that can reach the strategic goals and objectives of UWGT and those of their specific functional area
  • Serve as key contact with external consultants and support providers. Negotiate service level agreements with vendors and service providers. Monitor service delivery to ensure targets and standards are met
  • Formulate plan, budget, and recommendation of information systems capital expenditures. Manage purchases, and coordinate installation and upgrades
  • Budget and monitor Information Systems operating expense on an organization-wide basis
  • Ensure security is maintained to mitigate threats and risks to confidentiality, integrity, and availability of all information
  • Understand and support the mission, standards and policies of United Way of Greater Toledo, contribute to their formulation and evaluation, and be able to interpret them to others
  • Bachelor’s degree in Computer Science, Business, or a related field required, or equivalent combination of training and experience
  • Seven years progressively responsible experience in information systems or a related field, with at least five years at a senior management level
  • Project management experience preferred
  • Understanding of Lan/Wan network administration preferred
  • Experience with Microsoft Dynamics software preferred
  • Work appropriately and enthusiastically with others and responds appropriately in interpersonal situations
  • Knowledge and ability to execute excellent management, employee engagement, and leadership principles and practices
  • Demonstrated critical thinking skills, ability to reason and use good judgement
  • Skill in analyzing, problem solving, and responding to questions
  • Ability to influence and sway others through deep industry knowledge and organizational awareness
  • Demonstrated excellent project management skills
  • Ability to communicate effectively in writing and orally, technically and non-technically, with individuals throughout the Organization and at all skill levels
  • Ability to learn and be proficient in the use of MS Office Suite (Word, Excel, Access, Power Point), internet-based and industry specific applications
  • Detailed oriented with the ability to plan, set priorities, and adapt to rapidly changing situations while meeting commitments in a timely manner and staying focused under pressure
  • Ability to manage multiple projects with attention to detail and follow-through, and to deliver high quality accurate results/products
  • A self-starter and innovator, with the ability to exercise independent judgement
  • A team player with strong relationship building skills and a positive attitude
  • Ability to work appropriately and enthusiastically with others
  • Demonstrated ability to maintain confidentiality of privileged information

Director, Information Systems Resume Examples & Samples

  • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 12+ years) or relevant combination of education, training, & experience
  • 5+ years of management responsibility
  • Strong leadership skills
  • Minimum of 10 years experience with IT Operations or Systems Development
  • Minimum of 5 years project management experience or similar leadership type role
  • Minimum of 6 years experience in management of technical staff
  • Minimum of 3 years experience in an IT business liaison role, working with senior business managers
  • Client focused approach with strong interpersonal skills
  • Must be able to multi task and pay close attention to detail
  • Working knowledge of contact center telephony and CRM skills highly preferred
  • Demonstrated strategic thinking skills highly preferred
  • Demonstrated matrix management skills highly preferred

Information Systems Assistant Resume Examples & Samples

  • Produce ad-hoc and periodical HR statistical reports with the usage of data management tools e.g. MS SQL, Umoja (SAP) BI and MS Excel
  • Tests and implements simple computer application systems and programs using UN established standards for IT technologies, programming languages and tools
  • Serves as team member in the planning, specification, design, development, implementation and support of computer application systems; independently liaises with users to define and specify requirements
  • Drafts correspondence and communications, including staffing statistics and other related issues, as well as prepares unit contributions for a variety of periodic reports
  • Participate in the Umoja project and its related activities
  • Prepares technical and user documentation for HR related reporting websites(e.g. HRInsight), as well as preparing training materials and conducts technical presentations/trainings
  • Reporting out validations: Reviews and validate personnel actions and other staffing related HR data through IMIS/Umoja
  • Prepares or customizes financial reports from IMIS/Umoja system generated reports

Information Systems Assistant Resume Examples & Samples

  • Provides Tier 1 support to users for all systems supported by the Unite Service Desk (USD), including Inspira, Umoja, and iNeed; follows up with Tier 2 and 3 agents on incident resolution or request fulfillment as per established procedures
  • Provides feedback/inputs on operation planning, USD documentations, and quality assurance process
  • Participates in the analysis of user requests; escalates service requests to relevant teams for handling; provides appropriate responses/guidance; provides in-depth analysis for Umoja-related incidents
  • Serves as Shift Lead in the distribution of work, preparation of checklist and end-of-shift reporting; independently liaises with users to process their requests, handling all VIP request raised during the shift, including but not limited to broadcast requests raised by Umoja Duty Managers
  • Prepares and conducts technical presentations and training sessions to the team
  • Drafts and prepares various documentations, including Standard Operating Procedures (SOPs), Frequently Asked Questions (FQAs), email templates, as well as prepares unit contributions for a variety of periodic reports
  • Keeps abreast of latest Service Desk procedures and technology
  • Provides guidance to new/junior service desk agents
  • Performs other related duties, as required

Information Systems Technologist Resume Examples & Samples

  • Familiarity with UNIX operating systems
  • UNIX System Admin experience
  • Follow detailed start-up/shutdown procedures
  • Software maintenance, general system administration
  • Existing DoD Secret Clearance
  • Work with Ethernet networks, routers and switches
  • Analyze scripts, edit files, and debug System anomalies
  • Software Test, Baseline Integration & Test experience
  • Data archiving and Database expertise
  • Requires BS in SW/Engineering/Computer,
  • OR similar Associates degree and four years of relevant technical experience

Information Systems & Technology Leadership Program Specialist Resume Examples & Samples

  • Application Delivery - participants will have the opportunity to learn about our software delivery processes including the role of Software Developers, Business Systems Analysts, UI Designers and Project Managers. Rotations will include hands on experience delivering applications utilizing our agile delivery methodology (based on the principles of Scrum) including writing code, conducting business process design and analysis and UI/UX design. Assignments will vary based on the company's need but will include some level of systems exposure in the following areas: CRM, ERP, digital marketing, lighting specification tools and lighting and controls product development
  • Database Engineering -- participants will have the opportunity to learn about the role of our Database Engineers and Administrators. Hands on experience will include database design and analysis, introduction to SQL/TQL and database administration for a number of types of databases including Microsoft SQL Server, IBM DB2 and Oracle
  • Enterprise Support Services -- Participants will have the opportunity to rotate through a number of groups including Network Engineering, cyber-security, and application support and hardware services
  • Enterprise Performance Management -- Participants will have the opportunity to learn about Acuity Brand's Enterprise Performance Management and Business Intelligence systems. Hands on experience may include advanced SQL development, report/KPI design and "Big Data" architecture

Dir Information Systems Resume Examples & Samples

  • At least 3-5 management experience in information systems preferably in a health care system environment
  • Experience in multi-PC and multi-customer environment
  • Experience in systems analysis, computer operations, user support, networking and telecommunications
  • Attention to detail and concentration
  • Ability to work in fast-paced, ever-changing environment

Director of Information Systems Resume Examples & Samples

  • Develops and maintains a roadmap for testing capabilities across the software development lifecycle
  • Capitalizes on opportunities to implement the use of modern development methodologies (ex: test-driven / behavioral-driven development)
  • Partners on software delivery where automated testing is an engineering function blended with capability development
  • Advocates the use of technology to mature and/or redesign the organization's processes (ex: test automation)
  • Leads staff to achieve deliverables, utilizing effective cost/benefit and return-on-investment analysis as the drivers for prioritizing delivery
  • Manages to the tactical and operational plan for assigned information systems and/or projects, including responsibility for all aspects of the human resource management of staff
  • High School diploma or equivalent required; Bachelor's degree in a related field preferred
  • 5 years of technology or business related experience required; 7 years preferred
  • 2 years of experience managing others required; experience managing international contractors / consultants preferred
  • QA Automation or Software Development experience beneficial

Director, Information Systems Resume Examples & Samples

  • Define and maintain 3-5 year roadmap for technologies required to support PC&E operations, maintaining awareness of market trends and competitor offerings to ensure technology leads industry (to the extent it provides a competitive advantage)
  • Consolidate IS priorities and create near-term and long-term delivery pipeline, manage product budget and forecasting, coordinate audit process (where applicable)
  • Align with compliance and legal teams to ensure adherence to regulatory and high-risk technology changes (i.e. cell phone/dialer regulations, patient contact legislation, etc)
  • Manage direct reports, leveraged Conifer IS resources, and vendor partners as needed to ensure successful project delivery
  • Partner with Conifer peers and client IS teams to assess system capabilities required to remain competitive in the client integration process, and adapt Conifer roadmap accordingly to deliver cost-effective and scalable systems to our clients
  • Ability to review and approve vendor invoicing. Ability to create an FBC/ROI necessary to support a vendor agreement
  • Direct Reports Manager and Analyst(s), PC&E Portfolio Management
  • Indirect Reports 10+ leveraged vendor associates
  • Experience as a leader in Information Systems in a revenue cycle or healthcare setting
  • Broad knowledge of data processing systems, concepts and methodologies including a deep understanding of technical capabilities for healthcare and revenue cycle systems
  • Ability to interpret requests/requirements and effectively present data to support performance improvement activities
  • Proven ability to lead a progressive technology team
  • Ability to communicate technical concepts to technical and non-technical audiences
  • Ability to manage multiple concurrent projects and motivate professional staff
  • Demonstrated aptitude for learning new technologies
  • Independent, logical thinker with proven ability to perform detailed data analysis and make sound decisions
  • Advanced troubleshooting abilities, with ability to problem solve complex technical issues independently within a timely fashion
  • Must demonstrate excellent professional communication skills through clearly written, concise and comprehensive documentation
  • Effective influencing and negotiating skills
  • Business Analyst and/or Technical Project Management skills/knowledge beneficial
  • Ability to oversee the assessment and review of technology processes
  • 4 year college degree in Business/MIS, Computer Science, or Process Engineering, or equivalent experience
  • 5+ years of experience working with Revenue Cycle or Hospital-based Systems, client installations, and in a customer facing role is preferred
  • Must be able to work in sitting position, use computer and answer telephone
  • Office Work Environment

Information Systems Technical Analyst Resume Examples & Samples

  • BA/BS degree and 5 years of relevant experience, preferably supporting enterprise customers and operations
  • Use of Microsoft System Center Configuration Manager for OS Deployment and creation of Task Sequences to deliver an standard desktop/laptop/thin client image to devices
  • Advanced application and system level troubleshooting
  • Configuration of Enterprise applications including Office 2010/2013/2016, Internet Explorer, Firefox; Information Security tools; mobile connections; power management
  • International build support
  • Knowledge of troubleshooting and updating application supporting libraries such as .Net Framework and JRE
  • PC performance benchmarking/ regression testing
  • Candidates should have experience developing customer facing applications in Visual Studio in support windows and web based IT infrastructure applications
  • Proven ability to take on technical challenges and work independently with minimal supervision

Geographic Information Systems Developer Resume Examples & Samples

  • Creates web-enabled and printable maps using ESRI mapping software. This includes producing ad hoc data analysis reports in multiple formats
  • Integrates hardware, software, and data for capturing, managing, analyzing, and displaying all forms of geographically referenced information. This includes creating enhancements to existing GIS software and web-based applications
  • Coordinates and executes activities needed to design and build applications to support the Geographic Information System (GIS)
  • Provides technical support to users by diagnosing and resolving software issues
  • Utilizes experience with GIS software and knowledge of data collection methods to design and develop complex GIS database models and templates
  • Participates in the development, maintenance and implementation of the GIS system and ensures that the authenticity and accuracy of the GIS data is being maintained
  • Coordinates and develops GIS project plans and determines resource requirements. Ensures that project deliverables meet quality standards and business requirements
  • Implements data management procedures for GIS internet and internal projects and performs queries to edit and analyze data and create maps
  • Creates and maintains mapping and GIS projects for internet and internal use; prepares and maintains project documentation
  • Analyzes GIS data to determine spatial relationships and selects cartographic elements required for project activities
  • Serves as liaison for the GIS function with other DOE/NYC departments and agencies
  • Evaluates and recommends various hardware/software acquisitions to produce maps and other geographic information initiatives
  • Works with a team of software developers to perform system installation, setup, performance monitoring and maintenance of ESRI ARC/SDE and ESRI ARCGIS Server
  • A four-year high school diploma or its educational equivalent and six years of satisfactory full-time computer software experience as described in "1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
  • Education and/or experience equivalent to "1" or "2" above. College education may be substituted for up to two years of the required experience in "2" above on the basis that 60 semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in "1" or "2" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of satisfactory full-time experience in a project leader capacity or as a major contributor on a complex project

Information Systems Auditor Resume Examples & Samples

  • Perform detailed assessments and audit reviews of regulated workflow environments to ensure compliance to corporate security policies and standards
  • Perform general and application control reviews for computer information systems
  • Perform information control reviews of system development standards, operating procedures, system security, programming controls, communication controls, backup and disaster recovery, and system maintenance
  • Perform reviews of internal control procedures and security for systems under development, enhancement releases and existing systems
  • Conduct operational, compliance, and investigative audits, as assigned
  • Prepare audit finding memoranda and working papers to ensure adequate documentation exists to support completed audits and conclusions
  • Create artifacts, including documented policies, procedures, diagrams and other materials required for remediation and compliance evidence to comply with internal and external auditing requirements
  • Develop and drive the completion of audit finding remediation plans to achieve baseline compliance for identified deficiencies and control weaknesses
  • Facilitate the completion of remediation efforts with IT, Business and vendor stakeholders
  • Follow up on audit findings to ensure management and control owners have taken corrective actions
  • Support IT SOX auditing activities for interim and year-end testing cycles
  • Perform monthly access and entitlement reviews across applications to identify where unauthorized access is granted and can be removed
  • Discover and document internal computer information systems to validate usage, functionality and risk exposures
  • Review and prepare IT compliance responses for audits, security questionnaires, contracts, service agreements, RFPs and SOWs for Cenveo's lines of business
  • Conduct compliance reviews of signed contracts to validate specified security controls are in-place and terms and conditions are being met
  • Support selection, design and completion of standard SIGs to be used for customer audit and security inquiries

Adjunct Faculty Information Systems Technology Program Remote Resume Examples & Samples

  • Doctorate degree in Information Technology, Computer Science, or a related discipline is required
  • Experience in instruction or formalized education process, preferably in a post-secondary or college institution
  • Three years profession experience in information technology is required
  • Membership in a professional association tied to area of instruction preferred
  • Excellent verbal and written communication skills including the ability to build successful relationships with student populations
  • Outstanding conflict resolution skills
  • Demonstrated time management and detail-oriented skills
  • Computer based skills (i.e., software, analytical, and report writing skills )
  • Ability to work effectively under pressure and to meet frequently occurring deadlines
  • Ability to develop a professional rapport with diverse school/campus constituents
  • Ability to develop and complete projects without continued direct supervision
  • Ability to learn from students' participation, demonstrates fair and consistent behavior in all matters, and shows compassion without being ineffectual

Manager, Financial Information Systems Resume Examples & Samples

  • Support Director of Financial Information systems and provide guidance to associates with Workday-related issues
  • Leads efforts around developing and maintaining Financial reports and dashboards in Workday
  • Works with our Global Shared Services and Service Delivery groups to understand their needs and provide solutions leveraging Workday’s latest functionality
  • Configures and performs upkeep on the Workday system to meet Ryan’s business requirements and provide insight on best practices
  • Works with our internal IT team to perform any data migration necessary to/from external systems
  • Completes tasks efficiently and in a timely manner, reporting progress to managers
  • Continually seeks ways to improve the Workday experience for Ryan
  • Leads and coordinates efforts around user readiness and testing as new Workday features are released and implemented
  • Provides support in the research and creation of presentation materials for leadership

Information Systems Audit Senior Specialist Resume Examples & Samples

  • Bachelor’s degree in Accounting, Finance or related field strongly preferred
  • CA, CISA, CPA, CIA or MBA desirable
  • Minimum 3 years of business/industry experience strongly preferred
  • Strong analytical, written/verbal communication, interpersonal, and relationship building skills
  • Understanding of project management, control procedures, and audit techniques
  • Excel VBA, ACL or SAS knowledge a plus
  • Ability to adapt to change quickly and multi-task
  • Proficient in Microsoft Excel (formulas and VBA) or other analytics tools (e.g., SAS, Tableau, SQL) desirable
  • Ability to travel as needed including Internationally

Mgr, Information Systems Resume Examples & Samples

  • Provide system and end-user support for all KTXL/FOX40 network equipment and users
  • Isolate and troubleshoot computer problems with software and hardware configurations
  • Installation of workstations, servers, and network infrastructure devices including switches and routers
  • To assist in the developing, installing, and maintaining IT infrastructures that directly affect the air stream of KTXL
  • Administrative duties associated with server operations
  • To work closely with the other departments in the maintenance and operation of their equipment
  • Assist with cabling, wiring, terminations, and fabrication of interconnect facilities
  • Must be discreet with sensitive information and responsibilities
  • Additional duties as necessary and/or assigned
  • Job Knowledge, Skills and Abilities
  • Knowledge of Windows XP, Windows 7 and Windows 10, along with Windows Server 2003 & 2008, Microsoft Active Directory, Microsoft Office, Linux
  • Knowledge of Apple OSX software, hardware, and networking
  • Valid California Driver’s license
  • This position requires an “on call” status when emergencies or breakdown of critical equipment occurs to the operation of KTXL
  • Requires excellent written and oral communication skills
  • Must have the ability to make decisions and take prompt action
  • Must be able to work alone and unsupervised when necessary
  • Must have attention to detail with great accuracy
  • Operation of company vehicles must be done with the safety of the operator, other personnel and general public in mind, according to the guidelines of KTXL
  • Some local travel to transmitter and repeater locations may be necessary
  • Broadcast television experience preferred but not required
  • Minimum 2 year Degree (Military training and/or equivalent in computer related fields will be considered)
  • At least two years’ experience in networked computer support, hardware troubleshooting and installation, software installation and network management
  • Cisco, Microsoft, CompTIA certifications a plus, but not required
  • Experience with video editing systems, streaming and file transfer, and recording formats desired

Co-op Student, Geographic Information Systems Resume Examples & Samples

  • Support the oil sands GIS team by fulfilling day-to-day requests
  • Work with map generation and spatial analysis where appropriate
  • Assist with data loading, data management and data translation
  • Provide support on projects focused primarily on our operations in the Regional Municipality of Wood Buffalo with some possibility for exposure to other parts of our Upstream business unit
  • Currently enrolled in earth science, geomatics, or a GIS technical diploma program at an accredited post-secondary institution, and returning to full-time studies after the work term
  • Attach your transcripts with your application in order to be considered; clearly indicate the length of work term for which you are available
  • Understanding of GIS theory data sources
  • Excellent computer skills with a required understanding of using ArcGIS software
  • Understanding of projections and how they influence data and cartography
  • Excellent communication and interpersonal skills with the ability to take direction and work within a team environment
  • Strong analytical and problem-solving skills with the ability and desire to increase technical knowledge

Information Systems SME Stuttgart, Germany Resume Examples & Samples

  • Possession of excellent listening and interpersonal skills
  • Knowledge of Microsoft products: Office, Visio, Project, and SharePoint
  • Ability to handle multiple tasks simultaneously in a fast-paced, quickly changing environment, and maintain a positive attitude
  • Capable of preparing and presenting executive level briefings
  • Experience leading complex interdisciplinary projects in a Department of Defense (DoD) environment to include design, development, production and operations
  • Experience accessing and evaluating information technology systems and making recommendations to management about incorporating systems into the enterprise architecture
  • Critical thinking – ability to visualize and articulate end-to-end systems solutions
  • Ability to be a self-starter and work in a team environment
  • Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education with 5 years of professional experience; or 3 years of professional experience with a related Masters degree. Considered career, or journey, level
  • Joint, Combatant Command, or North Atlantic Treaty Organization (NATO) staff experience preferred
  • Previous front office or executive experience supporting GO/FO/SES
  • Compliant with DoDD 8570 IAT Level II or higher
  • Knowledge of DoD Architecture Framework (DoDAF) version 1.5 or 2.0
  • Industry recognized Information Technology Certifications: Computing Technology Industry Association (CompTIA), Cisco, Juniper, Microsoft, International Information Systems Security Certification Consortium (ISC)2, Global Information Assurance Certification (GIAC), International Council of Electronic Commerce Consultants (EC-Council), International Council on Systems Engineering (INCOSE), etc

Senior Information Systems Technologist Resume Examples & Samples

  • 4+ years of experience in the following
  • UNIX – maintenance, troubleshooting, debugging, scripting of UNIX platforms
  • TCP/IP networking knowledge
  • Python/Perl scripting
  • VoIP
  • ATM

Information Systems Tech Resume Examples & Samples

  • Performs organizational, intermediate, and depot-level maintenance on Universal Ground Control Station to the customer’s satisfaction. Installs, upgrades and removes products ensuring coordinative engineering field changes
  • This position will require 6 weeks of training in Hunt Valley, followed by a permanent relocation. Final location is TBD
  • Travel requirement: 60%
  • Must be able to pass a standard deployment physical and be willing and able to deploy overseas for periods of no less than 90 days when the program requires. May be working in a combat environment in hostile areas and living under arduous conditions
  • Ability to work up to an 84 hour work week (7 days per week, 12 hours per day), while deployed

Information Systems Internship Program Resume Examples & Samples

  • A 12-15 week long internship where you will work alongside our full time team members to support the Information Systems Department
  • Challenging assignments with personalized goals and projects that track directly to the needs of the business and allow you to have a hand in key company initiatives
  • Collaborate on cross functional teams in order to design, develop and implement various projects
  • You will be placed into an assignment, based on interest and business need, in any of the following areas
  • Applications Development
  • Systems Analysis
  • Applications or Infrastructure Help Desk Support
  • PC/device/client Administration
  • Systems, Network or Database Administration
  • Security Administrator

Information Systems Operations Specialist Resume Examples & Samples

  • Perform Tier 1 Hardware repair for computers, print devices, digital senders and associated IT peripherals
  • Perform drive (storage media) disposition/wiping/purging using approved software (UPT) to include drive degaussing, destruction and incineration actions. Maintaining media chain of custody, documentation collection/creation and maintaining archived data bases for IA compliancy
  • Conduct Information Management Officer (IMO) and customer based application training, develop training documents, and take part in application/product develop/test beds to include application/product roll outs
  • Perform, manage and maintain support of government/customer reporting, compliance, and verification policies. Utilizing ACAS reports, mitigate system and network vulnerabilities/deficiencies, as part of information assurance network security policy. Research and apply required cyber security patches per IAVA requirements and take actions to remediate any vulnerabilities that exist. Validate ATCTS compliancy requirements for users
  • Operates network management hardware and software to ensure compliance with security standards and service levels. Utilize remote monitoring and management software (Remedy, DameWare or other windows remote admin tools). Operates processor assisted diagnostic and control equipment and software to perform network, technical, and configuration control, surveillance, and security
  • Experience as a DoD Trusted Agents(TAs)/EnhancedTrusted Agents(ETAs) for requesting, activating and issuing elevated credentials tokens and SIPRNET Public Key Infrastructure (PKI) Tokens and pin reset/processing activities
  • Proficient in creation of customer exchange accounts, user document collection/processing and ATCTS verification. Manage for Active Directory account requests as well as training and certification records for Active Directory users as part of the ATCTS compliancy requirement which includes but is not limited to Information Assurance awareness training, AUP, SAAR, and any other required certifications needed
  • Analyze, write and improve Knowledge Databases, Standard Operating Procedures (SOP) and Work Order Procedures (WOP) to reduce resolution wait times, improve actionable response times and maintain contractual compliancy. Collect, document and analyze network metrics to identify potential patterns and trends, work with application tools and within technical teams to document steps for improvements while maintaining customer satisfaction in every step of the service delivery model. Efforts will also include receiving, reviewing analyzing job requests submitted by users, determining production requirements, conferring with users concerning scheduling as needed, monitoring jobs in process to insure proper completion, and opening and closing remedy tickets, identifying and troubleshooting problems, initiating corrective actions as required
  • Supports Risk Management Framework (RMF) and Enterprise Mission Assurance SupportService (eMASS) document collection, modification and validation. RMF support for Local Area Network (LAN) and Tenant Security Plan (TSP). Manage compliancy using Security Technical Implementation Guide (STIG), Security Content Automation Protocol (SCAP) Compliance requirements and In the Configuration Tool (ICAT) tools. Assets management (ICAT/hardware/software listings, RFC/Remedy) Vulnerability management (ACAS/STIG/SCAP/ICAT), configuration management (ICAT, RFC/Remedy, Data flow drawings, Topology drawings, change management), and compliance management (RMF/eMASS)
  • Support Information Assurance Self-Assessment (IASAST) DOD Cyber Security Score Card requirements
  • Performs other duties and assignments as required

Information Systems Operations Specialist Resume Examples & Samples

  • Uses Backup Exec to conduct file server backup and restorations. Completes standard file recovery procedures when files are lost due to system failures or malfunctions. Maintains share folder access/permission controls. Performs COOP site activities
  • Proficient at software/hardware maintenance and troubleshooting of various vendor switch/router/server platforms including Dell, HP, CISCO, Brocade, LTO tape library, fiber switches, and SANs
  • Knowledge of sub-netting, switching and Cisco IOS. Use Cisco Works (and other software application tools) to manage and administer the network. Responsible for configuring, installing, testing life cycle replacement, firmware upgrades, overseeing maintenance and operations of servers, switches and routers as well as peripheral devices and associated software. Responsible for Request for Change (RFC) processes to include site surveys, data collecting, validate ATC/ATC/CoN requirements, network drawings, submission, implementation and tracking to completion
  • Be able to perform cable plant troubleshooting, installation and fabrication to include: Fiber patch cables, ST/SC/LC connectors, Media converters, copper/fiber Modems, CAT 5/6, RJ-11, RJ-45 termination
  • Continuously create, maintain and update network configuration management artifacts for the LAN/WAN as part of desk top engineering library and DICAP compliancy
  • Perform, manage and maintain support of government/customer reporting, compliance, and verification policies. Utilizing ACAS reports, detect system and network vulnerabilities/deficiencies, as part of information assurance network security policy. Research and apply required cyber security patches per IAVA requirements and take actions to remediate any vulnerabilities that exist. Validate ATCTS compliancy requirements for users. Supports IA functions as assigned
  • Operates network management hardware and software to ensure compliance with security standards and service levels
  • Operates processor assisted diagnostic and control equipment and software to perform network, technical, and configuration control, surveillance, and security
  • Oversees, operates, monitors, secures, and controls the physical, data link, network, and transport layers of strategic Communications-Computer Systems including connectivity to local and wide area networks, end-to-end IP telecommunications systems, long-haul IP transmissions, and the global information grid
  • Operates cryptographic equipment to test, reset, fault isolate and rekey as required: KG 175D, KIV-7 HS/HSB/M, SKL fill device, etc. Maintain COMSEC policies and procedures

Senior Information Systems Operations Specialist Resume Examples & Samples

  • Maintain and administer an Active Directory OU structure per NETCOM guidelines. This includes managing nested groups for share and print service access, as well as ensuring proper object creation to comply with published guidelines for object naming
  • Deployment of SCCM and SMS clients to all systems. Use of SCCM tools to repair, replace, or remediate software installations on systems remotely
  • Perform Tier I and Tier II maintenance on Servers, Network Switches, and Network Routers, in order to maintain system uptime
  • Configure, backup, deploy, and troubleshoot layer 2 and layer 3 network devices
  • Excellent customer service skills are mandatory. Will be expected to work in a team environment on routine maintenance tasks as well as provide customers with solutions to more complex issues. Should be able to attack any problem that arises in a logical manner. This includes the gathering of all pertinent information about the problem and knowing which related work centers or sites should be involved
  • Knowledge of sub-netting, switching and Cisco IOS are essential. Technicians shall have a solid background and knowledge in network security procedures, to include the ability to identify intrusion (monitoring devices), report attempts and prevent further access by unauthorized personnel. Responsible for the administration, troubleshooting and maintenance of an Enterprise-class System. Knowledge of TACLANE and other cryptographic devices to include configuration, key management and troubleshooting are essential
  • Assists in the preparation of DoD Information Systems Certification and Accreditations for the Local Area Networks and Information Systems. Assists in security inspections, assessments, and reviews of information systems and networks to ensure Information Assurance compliance is maintained and reflects current certification and accreditation packets. Maintains documentation for Active Directory account requests as well as training and certification records for Active Directory users as part of the Information Assurance awareness training. Performs vulnerability testing of Microsoft Windows based servers and workstations using approved software and ensures appropriate patches and hot fixes are installed in accordance with appropriate DoD regulations
  • Will also perform Configuration Management and DISA Node Site Coordinator duties
  • Performs the dutues of a COMSEC Hand Receipt Holder; handling keying material and devices in accordance with applicable regulations
  • Assist other technicians in the troubleshooting of desktop and laptop computers, Windows, Office 2010/2013/365 and other end user office productivity software

Senior Information Systems Auditor Resume Examples & Samples

  • Excellent analytical, interpersonal and communication skills, including written and verbal communication
  • Previous experience as a lead auditor preferred for a life sciences company regulated by the FDA
  • Experience in the interpretation and understanding of cGxPs for the controlled management of electronic records and signatures preferred
  • In-depth understanding of industry accepted software development and validation life cycle programs and related IT controls
  • Previous experience in risk-based approach to auditing and computerized system validation a plus. Understanding of quality risk-management concepts (ICH Q9) preferred
  • Ability to write audit observations clearly and concisely is a must. Writing samples will be required
  • Strong critical thinking to analyze complex situations and discern critical issues
  • Good understanding of the drug development process
  • Strong sense of ethics, diplomacy and discretion
  • Commitment to Quality
  • Able to work effectively with a multicultural workforce
  • Ability to manage various projects, create and work within internal timelines, solve problems, deliver on commitments, and utilize interpersonal skills in a cross-functional team
  • Ability to effectively work in a multi-disciplined team environment to achieve goals
  • Highly collaborative and must embrace and support teamwork. The ability to communicate and operate effectively with all employee levels is required
  • Candidate is required to have at least 8-10+ years of auditing experience performing systems audits for FDA Part 11 and EU Annex 11 compliance
  • Relevant cGxP experience (cGCP, cGLP, cGMP, GPVE) preferred
  • Experience with Trackwise or similar quality management systems preferred
  • Experience in the Biotech/Pharmaceutical Industry or similar, regulated industry required

Information Systems Assistant Resume Examples & Samples

  • Liaises with Office of Human Resources Management, Office of Information Communication Technology, Information & Communications Technology Division, Umoja and other stakeholders on data integration and coordination matters
  • Participates in the development, programming, testing, debugging and implementation of new application systems releases, modules and functionalities
  • Develops, tests and implements simple computer application systems and programs using UN established standards for IT technologies, programming languages and tools
  • Develops and maintains ETL processes to support data synchronization to and from the integrated human resource data warehouse
  • Develops data sets using SQL for quantitative and qualitative reports for both internal and external clients

Information Systems & Technologies Intern Resume Examples & Samples

  • Create and update test scripts as directed by lead testers
  • Run manual tests; identify, reproduce, and report defects and problems in software applications
  • Document basic problems and work with test leads, business analysts, and other project team members towards resolution
  • Report progress on testing and problem resolution to lead testers and project managers
  • May work closely with IT Business Systems Analysts and clients to identify and specify business requirements and processes in diverse development platforms, computing environments, software, technologies, and tools
  • Review the functionality of existing business systems to ensure they continue to satisfy users' varying needs
  • Prefer a masters student
  • Must be pursuing a degree in Computer Science, Information Systems, Business, or related major
  • IT, Business Systems, or Science background, a plus
  • Excellent communication (verbal and written), analytical and problem solving skills required
  • Critical thinking, creativity, and the ability collaborate effectively are essential for this position
  • Ability to work alone or as part of a team
  • Must demonstrate sound judgment and strong time management skills
  • Understanding of system development lifecycle methods preferred
  • Willingness to observe, learn, and participate in the application of testing methodologies and other aspects of the systems development lifecycle
  • Ability to clearly document requirements and test scripts
  • Ability to quickly understand and analyze a new subject matter domain
  • Strong customer service focus
  • Comfortable with variable workload and able to adapt to shifting demands on time and skills
  • Eager to learn new skills and technologies

Information Systems Student Resume Examples & Samples

  • Ideas Initiation and self-execution
  • Multi-tasking capabilities
  • Team work and good interpersonal skills
  • Fast learning capabilities
  • Expert in Microsoft Office - with a special focus on excel
  • Access and basic Knowledge in SharePoint, HTML and other web base platforms, SQL

Information Systems Intern Resume Examples & Samples

  • Knowledge of software development life cycle
  • Experience with preferred
  • Knowledge of IBM Cognos report development a plus
  • Excellent data entry skills, high degree of accuracy
  • Proven leadership ability from past experiences
  • Experience and success in working within teams
  • Proven ability to multi-task and self-starter able to work independently
  • Strong interpersonal skills to drive actions necessary to accomplish assigned tasks
  • Customer focus
  • Strong organizational skills in managing time, projects and resources
  • Technical attention to detail on past projects and assignments
  • Proficient in Microsoft Office tools including Word, Excel, Powerpoint

Information Systems Co-op Resume Examples & Samples

  • Serving as the interface between clients and end-to-end IS Services
  • Managing escalations through the service desk
  • Creating efficiencies and driving continuous service improvement
  • Managing the lifecycle of Syngenta business applications
  • Leveraging our presence facing the client to support the wider objectives of the IS function (e.g. utilize our knowledge of client needs and priorities to improve services working with colleagues in IT Operations)
  • Excellent verbal and written communication skills including strong interpersonal skills
  • Ability to be self-directed and work independently or as part of a team
  • Ability to handle multiple tasks, set deadlines, and maintain accurate records
  • Willingness and ability to learn new skills
  • Ability to demonstrate capacity to work in and contribute to a global team work environment
  • Computer experience in Microsoft Office software, specifically word processing and database software

Regional Information Systems Service Manager Switzerland Resume Examples & Samples

  • Supervise, lead and manage a team of IS Site Service Managers and Site Service Specialists following the Syngenta Leadership Model
  • Develop talent and manage the career development of the client service team
  • Monitor and feedback on the effectiveness of global IS Services meeting regional business needs
  • Accountable for delivery of IS Client Service Management (CSM) services to internal customers in the region/ territory according to agreed SLAs
  • Act as point of escalation for clients in respective region
  • Review requirements for enhanced or existing IS CSM services captured by Service Manager
  • Monitor, analyse & review the quality of IS CSM Services delivered in the region/territories against agreed SLAs. Manage deviation from agreed SLAs through direct reports (Service Managers), or IS governance structures, to initiate actions to maintain and improve service levels
  • Accountable for the IS Client Services budget for Switzerland
  • Accountable for hardware and software license inventory held across the region/territory
  • Accountable for renewing hardware and software in accordance with local renewal policies
  • Accountable for SOX GCC process compliance in the region/ territory
  • Ensure compliance to Syngenta IS Standards
  • Oversee IS CSM communications to users in region/ territory
  • Manage balance between service demand and supply at region/ territory
  • Good understanding of technology/ systems/architecture/cost related to the owned service
  • Good understanding of service framework and delivery, preferably process disciplines like ITIL
  • Ability to clearly define scope of services towards clients and separate to service delivery teams
  • Good understanding of business processes, effectiveness and cost incl. levels of urgency/ impact (end-to-end)
  • In-depth understanding of related /dependent services and impacts, working as a team of application service managers to resolve and improve service delivery (end-to-end)
  • 10 years of professional IT experience including management of teams
  • Computer science, engineering or technical related degree
  • End to End Service Level Management experience
  • ITIL V3 experience (certification desirable)
  • Broad & current technical experience
  • Identifies projects, resources and responsibilities to accomplish plans and clearly communicates these to others involved
  • Identifies and develops relationships with customers and seeks to anticipate their future service requirements and so predict requests for service improvement
  • Communicates messages and information in a way which anticipates and meets the needs and interests of the audience
  • Manages key stakeholder relationships. Understands the organisational dynamics and is politically astute. Identifies and responds to current and future stakeholder needs
  • Contributes to the establishment of a common understanding of team goals and requirements. Adapts to a range of roles within different teams
  • Contributes to the financial and contract negotiations with an external supplier for key services for significant projects
  • Manages and contributes to all aspects of cost planning, reporting and controlling, including taking corrective actions for significant projects
  • Possess sound commercial awareness and persuades and convinces clients and project teams of proposed solution and approach

Senior Manager, Financial Information Systems Resume Examples & Samples

  • Bachelor’s degree in MIS, Finance, Accounting or related
  • Minimum of 6 years of experience in an information technology environment
  • Extensive experience working in project teams, with ability to effectively lead project management staff
  • Knowledge of prevalent IT methodologies, management practices, architectures, system development lifecycles and best practices
  • Strong analytical ability
  • Expertise in both business and configuration knowledge for functional areas
  • Strong communications skills, including presentation and facilitation ability. Must have the ability to communicate effectively, verbally and in writing
  • Business process viewpoint with integration impact
  • Requires project management skills; designs solutions for internal/external clients
  • Considered a subject matter expert resource for others
  • High level of expertise JDE General Ledger, Security, Inventory, Procurement, and core setup/configuration like AAIs, DBAs, and business processes
  • High level of knowledge of JDE file and application structure
  • Experience performing upgrades involving JDE EnterpriseOne 9.0 or greater
  • Detailed knowledge of core software data structures, infrastructure components (LAN / WAN / Client / Server), database, data flows and reporting techniques
  • Proven experience in troubleshooting, testing and quality assurance techniques
  • Proficient in the development of documentation to support functional specifications, data flows, etc

Chief of Unit, Information Systems Resume Examples & Samples

  • Overall Information Technology Systems (ICT) infrastructure
  • Lead the development, maintenance and review of the ICT infrastructure
  • Develop a proposal for an ICT master plan taking into account the current and future ICT needs
  • Provide expert advice on complex systems analysis and design; identify the need for new ICT and/or modifications to existing systems
  • Develop business case justifications and cost and benefit analyses for ICT spending and initiatives, preparation of annual cost estimates and budget proposals for ICT requirements
  • Develop and implement ICT policies and procedures, including those for architecture, security, and disaster recovery, standards, purchasing and service provision
  • Direct and participate in all hardware and software evaluations and assessments along with vendor contracts for maintenance of the ICT infrastructure; Make recommendations for purchasing all ICT requirements and monitor contract performance to ensure the full delivery of service detailed in such contracts
  • Manage ICT staff including recruitment, supervision, development and evaluation; coaches and directs ICT staff in operational activities to ensure compliance with goals, objectives and the approved budget
  • Application system development and database management
  • Plan and direct major systems projects of the Secretariat including county programme database; project completion report database, multi-year agreement database
  • Coordinate progress and performance on all the MLF databases and applications; Track and monitor all aspects during all phases of development and implementation
  • Provide leadership and work direction to assigned application development team, and/or mentor and supervise the work of ICT staff
  • Oversee development of document and database structures, ensuring that all design aspects are well-thought and control and security mechanisms are incorporated
  • Determine the need for testing and evaluating new products and technologies; provide leadership on introducing technological changes and prepare various technical reports
  • Information security management
  • Develop, promote, enforce and monitor compliance to information security governance, policies, standards and procedures
  • Provide expert advice on the security architecture and on the configuration of complex systems to avoid any disruption on the operation of the ICT infrastructure
  • Direct and carry out regular and scheduled security penetration tests for systems and applications
  • Direct scheduled risks assessments and improve risk management by introducing specific mitigation measures
  • Coordinate and analyze the root causes of information security incidents; develop and introduce response to information security incidents as well as additional preventive controls and operational improvements
  • Develop standards to validate the correct implementation of security controls; implement an ongoing risk assessment programme targeting information security; recommend methods for vulnerability detection and remediation; oversees vulnerability testing
  • Perform other related duties as may be assigned

Information Systems Business Partner Resume Examples & Samples

  • Work closely with the commercial teams to provide leadership that will link the business strategies to innovative digital solutions, improving overall business performance
  • Use deep understanding of the Syngenta Canada strategy, organization and external environment to maintain and build very high levels of credibility and partnerships with senior business stakeholders across Canada
  • Maintain IS strategy and roadmap for Canada, in support of the Canadian business strategy
  • Serve as a key contact for Canada Territory Leadership Team (TLT) for information technology needs and business critical escalations
  • Ensure prioritization and management of the Canada IS initiative portfolio as part of the overall commercial portfolio, linking to business priorities and value delivered
  • Represent SBS in Canada, coordinating with other SBS functions as needed
  • Maintain knowledge of evolving IS technology and its potential impact on Syngenta Canada and the agriculture industry
  • Provide steering input and oversight to IS-enabled business initiatives
  • Relevant degree, supported by appropriate professional qualifications
  • Understanding of business strategy, key commercial business processes and supporting data
  • Demonstrated ability to interpret technology and market trends as a foundation for technology and product road maps
  • Experience leading the development and implementation of IT/IS strategies
  • Experience building and delivering operational plans </