Information Systems Resume Samples

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K McKenzie
550 Mueller Mills
+1 (555) 247 6280
550 Mueller Mills
p +1 (555) 247 6280
Experience Experience
12/2014 present
Detroit, MI
Director of Information Systems
Detroit, MI
Director of Information Systems
12/2014 present
Detroit, MI
Director of Information Systems
12/2014 present
  • Developing annual budgets, capital plans and system development plans and monitoring performance against plans
  • Actively participates in IT leadership team. Collaboratively develops IT strategic directions and executes designated top management directives
  • Manage new feature requests and provide prioritization for solution rollout
  • Leading the functions of the information technology organization through subordinate managers and project managers
  • Manages Essential Peer, Subordinate and Management Relationships
  • Manage and supervise the Manager of Operations and Logistics
  • Capitalizes on opportunities to implement the use of modern development methodologies (ex: test-driven / behavioral-driven development)
03/2012 08/2014
San Francisco, CA
Information Systems
San Francisco, CA
Information Systems
03/2012 08/2014
San Francisco, CA
Information Systems
03/2012 08/2014
  • Overall Performance management including Summary, Financial metrics/KPI reporting, ROI performance reporting
  • Employ ITS-provided services where it is logical, and work with ITS to ensure services are installed and working properly
  • Strategic Performance Management
  • Perform application and network security assessments
  • Analysis, selection and modification of application software, installation of network hardware and software, and database management and integrity
  • Methodologies include metrics definition, process development and improvement, alignment with all regions
  • Portfolio Management verifying investment types and overall investment mix within guidelines provided
07/2009 11/2011
San Francisco, CA
Information Systems Assistant
San Francisco, CA
Information Systems Assistant
07/2009 11/2011
San Francisco, CA
Information Systems Assistant
07/2009 11/2011
  • Assists in performing software distribution updates, scripting, testing, and support
  • Provides ongoing and specialized training to end-users on standard and language specific systems, including word processing techniques, CAT tools and other software and databases; advises users on alignment, technology, including but not limited to machine translation systems
  • Keeps abreast of developments in the field; performs benchmarking and proposes new acquisitions
  • Participates in the development, programming, testing, debugging and implementation of new application systems releases, modules and functionalities contained in the UNCTAD internet and intranet web sites, using Microsoft SharePoint 2013 technology
  • Drafts correspondence and communications, including work plan revisions and other related issues, as well as prepares unit contributions for a variety of periodic reports
  • Conducts research on new technologies as requested; keeps abreast of developments in the field; assists in testing and evaluating new products and technologies
  • Designs and develops computer application systems and programs using UN established standards for IT technologies, programming languages and tools
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Quinnipiac University
Bachelor’s Degree in Computer Science
Skills Skills
  • Planning and Budgeting
  • Project Management
  • Risk Management
  • Department/Team Management
  • Database Management
  • Networking and all related technologies
  • IT Security
  • Server and Desktop Virtualization
  • Server and Desktop Technology
  • Firewalls and network Monitoring
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15 Information Systems resume templates


Director of Information Systems Resume Examples & Samples

  • Primarily responsible for the technical direction of the organization
  • Manage and supervise the Manager of Operations and Logistics
  • Manage and supervise the IT Coordinator
  • Support 27 users on Window 7, Windows 8, Mac OS, iOS and Android Operating Systems
  • Maintain HIPAA security on all IT systems and verify compliance with regular third party security auditors
  • Ability to convey complex technical concepts to an array of audiences
  • Excellent decision making, problem solving skills and the ability to work without direct supervision
  • Develop and maintain all information system with an objective to increase operational efficiency and provide health fair staff, participants and volunteers with excellent customer service
  • Manage multiple projects of varying scope to ensure objectives are met for timing, quality and budget
  • Manage up to four IT service vendors
  • Maintain all hardware and software systems
  • Maintain a documented system of IT policies and procedures
  • Design, implement and maintain networking solutions for the office
  • Manage all information system changes ranging from content to system functionality; exhibit clear understanding and use of systems development life cycle methodologies
  • Train staff on all technical solutions
  • Collaborate and train community volunteers on information systems
  • Manage and participate in technical customer support program
  • Administer 9health Fair’s Org

Senior Information Systems Auditor Resume Examples & Samples

  • Conduct information system operational audits, special projects and internal consulting engagements in accordance with the Internal Audit department’s audit methodology and professional standards. Work with the IT Audit Manager to establish appropriate budgets and timeframes for these examinations
  • Independently document and communicate recommendations to management in order to improve internal controls and reduce risk to the organization, as well as perform follow-up reviews
  • Function as one of the primary point persons within the IT Audit group responsible for understanding technology operations, security and risk management functions in the organization. Expected to work with Audit Management to develop an effective approach to gaining this knowledge
  • Keep abreast of current developments and emerging issues and risks both within the Technology organization and the information technology industry, and apply gained knowledge to audit practices
  • Assist VP and General Audit manager in specific assignments or other departmental matters as required
  • Coordinate with Financial/Operational Auditors to perform integrated audits
  • Directly communicate with senior and middle management within the Technology and Operational departments, as well as the External Auditors, and maintain and enhance these professional relationships
  • Bachelor’s Degree/MBA, preferably in Management Information Systems or Computer Science
  • Minimum of four years in auditing and information systems (i.e. auditing of mainframe, OS400, Linux/Unix, Windows operating systems and security products)
  • Relevant professional certification(s) (e.g MBA, CISA, or other certifications preferred)
  • Proficiency with data analytics tools (e.g. ACL) to assist with the extraction and analysis of data used in support of operational and IT projects
  • Broad exposure to diverse business environments and a good working knowledge of current system analyses and development techniques, programming and data management philosophies and techniques
  • Ability to communicate effectively, both orally and in writing
  • Working knowledge of media/entertainment and publishing industry

Information Systems Internship Resume Examples & Samples

  • Excellent verbal and written communication skills
  • Strong problem solving and prioritization skills
  • Fluency in Portuguese
  • Very good communication/understanding in English
  • Able to work 6 hours per day for the 1-2 years while in school/university

VP of Information Systems Resume Examples & Samples

  • 5+ years of Information systems experience; 4+ years in Information Systems / Information Technology Auditing
  • Bachelor's degree in Computer Science, Information Systems, and/or Information Technology
  • Experience reviewing general IT controls, application system controls, Systems Development Life Cycle (SDLC) projects, disaster recovery planning, and technical infrastructure components
  • Working knowledge of Database management systems (e.g., DB2, SQL Server and Oracle)
  • Working knowledge of major computing platforms (Windows NT/2000, UNIX operating systems) and client/server architecture
  • Working knowledge of vulnerability testing and IS auditing tools, and familiarity with a variety of commonly used systems and applications, web-based technologies, network components (firewalls, routers, switches, IAPs)
  • Working knowledge of regulations and statutes such as, Sarbanes-Oxley, GLBA, the California Privacy Bill, or the Volker Rule / Dodd Frank Act
  • Experience in executing entire audit process including audit planning, developing risk assessment matrices, generating audit programs/checklists, testing IS/IT and security related controls and drafting audit reports
  • CISM, CISSP, and/or CIA; Other certifications: CGEIT, CNE, MCSE, MCP, CCSP, CCIE, and CCNA
  • Familiarity with investment banking/financial services business and products

Senior Information Systems Auditor Resume Examples & Samples

  • 4+ years of relevant experience
  • Solid GAAP understanding and application
  • Knowledge of Auditing procedures, Internal Control procedures, and Accounting systems
  • Strong analytical and time management skills
  • Bachelor's Degree in Accounting
  • Public Accounting experience
  • Experience in Construction Accounting

Information Systems Auditor Resume Examples & Samples

  • Select a function
  • Airline Pilot/Copilot/Flight Engineer
  • Analyst
  • Customer Service
  • Engineering
  • Facilities
  • Field Service Operations
  • Government Relations
  • Hourly
  • Human Resources
  • Operations
  • Other
  • Program Manager
  • Sales
  • Strategic Planning

Information Systems Lead Auditor Resume Examples & Samples

  • Have at least 5 years progressive experience in IT/IS Audit (preferably with a Big 4)
  • Lead IS risk based audits, managing 1-4 auditors per engagement
  • Demonstrate a strong IT background with experience in one or more technology disciplines to include mainframe, distributed, network or web-based or other technology environments
  • Examine and verify Information System processes and procedures from internal organizations in order to determine the reliability and effectiveness of the existing control systems
  • Continuously analyze business risk profiles and provide assurance that appropriate risk mitigation is taken
  • Provide management with independent and objective reports, evaluations, appraisals, counsel, and recommendations
  • Prepare clear, concise audit reports
  • Verbally communicate in a clear and concise manner to multiple levels of management
  • Support the Global IS Audit Director, company divisions and subsidiaries in a consulting role by evaluating and recommending improvements to business practices, processes, and control procedures
  • Must be able to travel 30-40% both domestically and internationally
  • Business Development
  • Communications
  • Co-Ops/Interns
  • Environment, Health & Safety
  • Marketing
  • Project Manager
  • Quality
  • Research/Development

Risk Review Analyst Program for Information Systems Majors Resume Examples & Samples

  • A bachelor’s or advanced degree in Information Systems
  • A minimum 3.0 GPA
  • Relevant work or internship experience
  • Demonstrated teamwork and leadership through extracurricular activities

Information Systems Student Resume Examples & Samples

  • First degree Students of Information Systems Engineering, Software Engineering or Computer Science with a balance of at least two years of study that can combine study and work (20 hours a week at least, 3 days a week)
  • Strong data analysis capabilities and orientation
  • Fast self-learning ability
  • Creativity, innovation and initiative (prior work or military experience who bring creativity, innovation and initiative expression - an advantage)
  • Ability to work independently, excellent teamwork and interpersonal communication skills
  • High level of English
  • Ability to connect data from disparate systems into a comprehensive solution
  • Flexibility in working hours

Avp of Information Systems Internal Audit Resume Examples & Samples

  • 10+ years of relevant experience
  • Experience with Audit (Financial; Operational; Products), Internal Controls, Internal Reporting, and Sarbanes Oxley
  • Excel proficient
  • Experience in both Public and Private auditing
  • MBA

Information Systems Intern Resume Examples & Samples

  • Currently enrolled in 2nd or 3rd year of Undergraduate in Technology, Computer Science or related areas in Sao Paulo
  • Strong telephone etiquette and a professional demeanor
  • Multi-tasking skills and ability to remain effective, calm and patient under pressure
  • Ability to be a team player as well as work well independently
  • Basic knowledge of Windows, Excel and Word
  • Fluency in Portuguese and English

Information Systems Lead Auditor Resume Examples & Samples

  • Ability to work on various projects simultaneously
  • Plan for and perform audits of information systems and related processes in a multi-platform environment including Microsoft, UNIX/LINUX, and AS400, ESXi, SQL and Oracle Strong IT background in any of these technologies is highly preferred
  • Develop and implement tools for the audit, finance and information systems departments to efficiently and effectively achieve their missions

Information Systems Auditor Resume Examples & Samples

  • IS governance, risk management and control processes associated with the assigned business areas
  • Carrying out delegated audits and other reviews within agreed timescales, that will support the audit opinion in a manner that is consistent with Internal Audit's standards, methodologies and processes
  • Managing business relationships with senior business managers during audits, an essential input to executing the work in a reliable and collaborative fashion and to sharing best practice
  • Writing high quality written reports on relevant IS governance, risk management and control issues and communicating these to Management, agreeing action plans and tracking such issues for resolution with agreed timelines
  • Working with Audit Management in executing ICOFR testing, in line with regulatory timeframes

Manager of Information Systems EMR Resume Examples & Samples

  • 3 years of experience in implementing electronic medical records and higher-level project management experience
  • Proficient in Word, Excel, PowerPoint, NextGen EMR and PMS
  • Experience with NextGen EHR and PM systems

Manager, Geographic Information Systems Resume Examples & Samples

  • Direct, measure and evaluate the efforts of staff analysts to provide for efficient management and operation
  • Works closely with end users to identify GIS requirements, technical issues and training needs; analyzes current business processes and recommends best practice solutions; constructs information technology definitions based on identified needs of the organization
  • Performs complex GIS data maintenance, manipulation, analysis, extraction and generation assignments; performs data research, investigation and verification; creates and maintains files of digital pictures of streets and street problems for department use; codes and digitizes maps and geographical feature data into various layers; prepares projects and data for archival storage; performs record keeping and inventory; documents and files data sources and map files for future reference; responds to requests from the public for mapping data; responds to emergency mapping and information requests
  • Maintain the integrity of operational data bases. Monitor performance and efficiency of operations. Develop and implement steps to cure deficiencies and problems
  • Recommend specific data base technologies, including hardware, software, methods and controls. Design and implement logical data base structures best suited to meet application requirements and the computer environment. Define, document, and insure compliance of procedures and standards related to this software
  • Direct efforts to evaluate, design, implement, and maintain technical GIS software used by systems planners, designers, and programmers on a corporate-wide basis
  • Develop and meet schedules and budgets for projects and tasks
  • Participate in developing plans, strategies, budgets and manning requirements. Investigate, evaluate, create and implement improved methods, procedures, software and equipment to enhance all his functional responsibilities
  • Provide positive motivational leadership to staff. Develop staff technical and management skills. Evaluate personnel performance. Interview and hire personnel required to fill approved staff openings. Make recommendations for employment, promotion, transfers or disciplinary action

Director, Information Systems Resume Examples & Samples

  • Strong Project Management skills with a focus on various industry infrastructure technologies
  • 8 to 10+ years of IT Project Management experience required
  • Ability to speak at a technical level with other technology staff within GBTS and the Business
  • Ability to lead technical projects and present to management and business associates
  • Provide a leadership role to other associates within the organization
  • Strong knowledge of SDLC
  • Strong presentation skills
  • Proficient in MS Project, MS Visio, and MS PowerPoint
  • PMP certification is a plus
  • Bachelors degree or equivalent relevant experience

Manager Financial Information Systems Resume Examples & Samples

  • Oversee the systems production, administration and maintenance for assigned IT&S Finance systems
  • Ensure efficient and accurate data processing support (i.e., programs which organize and manipulate data) and production of financial reporting for IT&S Finance applications
  • Working knowledge of Oracle Hyperion Planning System (HPS)
  • Working knowledge of BusinessObjects Planning (BOP) System
  • Working knowledge of HTML and JavaScript
  • A thorough understanding of financial and management reporting principles and experience with electronic general ledger system
  • Working with Oracle Hyperion Financial Reporting tool is an asset
  • A superior understanding of the elements of effective control over accuracy and completeness of financial reporting; attention to details
  • Strong MS Access, MS SQL Server, MS Excel, MS Visio, Adobe Acrobat (MS Excel VBA, MS Access VBA, and structured query language (SQL) would be an asset)
  • Familiarity with relational and OLAP databases desirable
  • Working with a contract management system (CMS) is an asset

Principal Information Systems Operations Resume Examples & Samples

  • 4 or more years of Incident Management experience
  • Ability to direct the actions of technical resources at various levels in the organization in a professional and effective manner
  • Ability to maintain a leadership position on complex fast moving incident bridges
  • Ability to communicate confidently and clearly on conference calls, in meetings, via email, etc. at all levels of the organization
  • Strong organizational skills – the ability to effective manage multiple tasks simultaneously

Information Systems / Technical Services Resume Examples & Samples

  • Assists in all phases of the application life-cycle
  • Assists with estimates and prioritization
  • Identifies process improvement opportunities
  • Documents comprehensive business/technical requirements and test plans
  • Assists the QA team (test cases, end user testing, bug tracking)
  • A college degree in technology related field
  • 6+ years of Web Application Development(ASP.NET, MVC, WEB API)
  • 6+ years of client-side scripting (javascript, jQuery, ajax, etc.)
  • 3+ years of SQL Server experience
  • A strong understanding of OO design and development
  • Strong problem solving skills
  • Must have a consultative style
  • Organized, self-motivated and responsible
  • Effectively communicate with all levels of personnel
  • Must be a team player, collaborative, approachable
  • Demonstrate team leadership qualities
  • Experience using and/or configuring JIRA or other project management software

Information Systems / Technical Services Resume Examples & Samples

  • Yes/No: Are you 18 years of age or older?
  • Yes/No: Are you enrolled in an IT program or worked in IT previously?
  • Yes/No: Are you available February - October?
  • Yes/No: Do you have POS system experience?

Principal Information Systems Operations Resume Examples & Samples

  • 8 Years IT experience
  • 1-2 Years ServiceNow or other ITSM tool exposure and understanding
  • 1-2 Years in a SACM environment and enterprise governance

Senior Information Systems Auditor Resume Examples & Samples

  • Determine the scope of audits performed
  • Identify steps necessary to create comprehensive audit programs that can be performed in a specific time frame
  • Determine the business risk (probability of occurrence and impact on the business) of areas reviewed and the amount of testing required to adequately evaluate each area
  • Identify the business risk associated with audit findings and determine their reporting significance
  • Evaluate the validity of the reasons given for not implementing audit recommendations

CO OP Audit Information Systems & Technology Resume Examples & Samples

  • Assist in the planning and execution of audits of computerized business and IT management processes. Responsibilities will include gathering and evaluating information about the systems and technology processes being audited, interviews with key personnel in our technology department(s) and research into the risks and controls for the use of emerging technology in business environments (e.g., mobile devices, social media, trends)
  • Execute detailed audit steps as directed by Managers
  • Document audit findings in accordance with the Department's standards using electronic work papers and recommending possible corrective action to resolve identified problems
  • Assist in other duties, as assigned

Director Information Systems Resume Examples & Samples

  • Drive better ROI on technology assets
  • Ensure new investments are aligned with strategy / priorities and existing inventory
  • Validate that proposed IT capex and opex spending is necessary, aligned with technology strategy, appropriately sized and timed, and executed in a commercially sound manner
  • Implement and Manage hardware/software cost efficiency opportunities
  • Validate asset requirements for multi-product, multi-client software deals
  • Identify data gaps and/or ineffective processes that contribute to inefficient vendor spending and
  • Provide leadership in addressing the identified gaps. �
  • Identify and mitigate software license compliance and other contract-related risks
  • Directs the organization and performance of certain functional areas and the activities of senior managers. Provides staff direction with an understanding and following of established company policies and procedures
  • Oversees business activities to ensure a high standard of professional excellence is maintained among staff members
  • Directs business function including, approval of overall project plan, budgets, and work breakdown structure
  • Establishes and implements short- and long-term strategies to deliver services to customers within reasonable schedules and budgets
  • Establishes and communicates goals and objectives, defines methodologies, tasks, and activities, and clearly describes roles and responsibilities for performing to personnel. Communicates broadly to help ensure overall coordination for cross-functional teams
  • Master's degree or equivalent combination of education and experience
  • Master's degree in related field preferred
  • Fifteen or more years of related experience
  • Nine or more years of experience in a supervisory or management capacity included
  • Experience working with the past and present CSC business environment
  • Experience working with concepts, practices, and procedures in areas of responsibility
  • Experience working with the management implications of various forms of financial data
  • Chief Information Security Officer Experience
  • Management-Service Executive Knowledge
  • Strong communication skills needed to interface with high-level customer representatives
  • Strong strategic management and planning skills
  • Ability to publicly represent company with internal and external clients
  • Ability to use own judgment and initiative in problem resolution

Information Systems Adminstrator Resume Examples & Samples

  • Provide daily support to all PRC Branches and Chengdu Rep Office staffs and visitors. Include desktop, laptop, network, printers, video conference system, telephone set
  • Install and maintain the system required by authorities, such as CBRC, PBOC, SAFE, etc. Arrange the schedule with providers and authorities to finish project. Study notice from authorities and keep the systems updated in time
  • Ensure compliance with all legal and regulatory authorities audit requirements
  • Follow up the implementation of regional IT security and global IT policy
  • Coordinate the local IT related equipment purchase. For equipment with Global Contract, follow the standard to purchase from local vendors with global pricing. For equipment without Global contract, compare quotation with several vendors and then arrange the purchase and setup
  • Recommended, review and develop systems for the branches
  • To coordinate with IT Department of PRC/HK/Singapore branch to implement user end IT projects

Information Systems Audit Manager Resume Examples & Samples

  • Selection, coaching, evaluating, training and development of the I.S. audit associates
  • Responsible for ensuring audit objectives are met for audits and special projects within their area of responsibility
  • Monitoring, analyzing, and trending of key measures and projects in I.S., as well as resulting monthly reports for senior firm management
  • Perform the I.S. Division-wide annual risk assessment to determine the areas of audit focus for the year including Sarbanes-Oxley requirements, identifying new areas of risk, as well as managing the I.S. Audit resources to accomplish audit engagements
  • Bachelor’s degree,preferably in Information Systems, Accounting, Finance, Business Administration or a related field
  • Information Systems Audit and Control Association certification required; Certified Information Systems Auditor (CISA) preferred
  • Other certifications are a plus (e.g., CISSP, CISM, CRISC)
  • Series 7/63 or commitment to attain within 18 months required
  • Masters degree in Business or systems preferred, MBA strongly preferred, CPA a plus
  • Minimum of 10 years of relevant I.S. audit, business and/or technology working experience is required; Significant I.S. audit experence is strongly preferred
  • Background in Information Systems in the financial services industry or large Public Accounting firm is preferred but not required
  • Ability to demonstrate measureable experience supervising, developing and leading others, showing a progression of increased responsibility
  • Strong analytical skills to identify key technology and business processes and controls, document how they work, design tests to evaluate their adequacy, and summarize and report to management the results
  • Possess strong interpersonal, verbal and written communication skills
  • Demonstrate the ability to exercise good judgment, problem solving and decision making

Senior Information Systems Auditor Resume Examples & Samples

  • Individuals with less audit experience will be responsible to learn audit process and work with more senior audit staff to develop their audit skillset
  • More experienced auditors are responsible for working independently on audits, as well as acting as leader/mentor to less experienced auditors on the team
  • Responsibilities include developing and communicating audit scope, evaluating technical and business risk, preparing work plans, performing and documenting audit testing, developing and communicating meaningful value-add recommendations, leading audit meetings and presentations as well as assisting with internal departmental planning and administration activities as required

Geographical Information Systems Application Developer Resume Examples & Samples

  • At least 2 years of experience with ESRI Arcobjects and ArcFMObjects with MS.Net (C# or VB)
  • At least 1 year of experience working with RDBMS (Oracle Spatial)
  • Experience with ESRI ArcSDE and Geodatabases
  • Willingness to travel up to 50%
  • At least 2 years working with Geospatial technologies
  • At least 2 years working with ArcGIS/ArcFM applications
  • At least 2 years working with ESRI/Schneider ArcGIS/ArcFM(Desktop, Server, Mobile and Extensions)
  • At least 2 years working with ESRI Arcobjects/ArcFMObjects with MS.Net (c# or VB), ArcGIS Engine
  • At least 2 years working with ESRI ArcSDE/Geodatabases, RDBMS(Oracle Spatial)

Principal Information Systems Operations Resume Examples & Samples

  • Management of communications, including paging, incident communications and incident tracking and reporting
  • Management of incident Conference Bridge to ensure clear verbal communications
  • Oversee execution of the enterprise Incident Management process, including management of incident queues, escalation as required to ensure that incidents are being resolved timely
  • Metrics and Reporting
  • Effectively interface with the Change and Problem Management Teams
  • Write and deliver executive-level incident communications
  • Lead the Root Cause Analysis (RCA) investigations across IS teams and partners to successfully identify the root causes of problems that impact our business
  • Liaise with IS departments to identify the full business impact of problems to ensure problems are correctly prioritized and addressed
  • Initiate and manage the RCA process and then perform weekly reviews with teams on their assigned problems
  • Through root cause analysis to identify the options for root cause removal and corrective actions to provide acceptable solutions and/or workarounds. Such options should address any people, process, logistic, and technology areas that have the potential to detrimentally impact IS Services
  • Proactively identify problem trends and known defects and work with necessary business and technology support teams to identify options for root cause removal and the corrective actions required to provide acceptable solutions and/or workarounds
  • Oversee changes required to implement corrective actions, and once completed to liaise with the Service Owner to close problems

Senior Information Systems Ops Resume Examples & Samples

  • 3 or more years of Incident/Problem Management experience
  • Proven troubleshooting skills within a support environment including a strong sense of commitment and drive towards incident resolution
  • Excellent verbal and written communication abilities, especially the ability to communicate on infrastructure, security, and risk-related concepts to technical and non-technical audiences
  • Ability to independently identify scenarios to investigate for a given incident or problem Can review information sources to quickly identify patterns and trends
  • Ability to assess customer/client needs, creatively approach solutions and decide appropriate course of action

Associate Director of Information Systems & Technology Resume Examples & Samples

  • Must have three to five years’ experience in maintaining Information Systems or industry certification with one year experience
  • Assist the Director of Information Systems and Technology with network installation and administration
  • Maintain the Association’s computer hardware and software, including inventories
  • Evaluate, recommend and implement Association’s software purchases
  • Research purchasing options regarding Association’s needs
  • Coordinate with the Information Systems and Technology Director on training of Association’s employees regarding Information Systems and Technology
  • Assist in extracting information from databases into end user-desired format
  • Assist in maintaining the Association’s Avaya Telephony System
  • Must be able to communicate effectively with users of the Association’s Information Systems
  • Must have the ability to maintain strict confidentiality
  • Must possess a valid, USA state issued driver’s license, an acceptable driving record, and comply with YMCA driving rules to be approved to operate YMCA vehicles
  • Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions
  • Must meet acceptable criminal background check standards
  • Possess excellent customer service skills; for example, friendly, personable, helpful, patient, and professional
  • A working knowledge of Microsoft Active Directory and DFS is highly desirable
  • A working knowledge of Microsoft Exchange Server is highly desirable
  • A working knowledge of server availability groups and failover is highly desirable
  • A working knowledge Motorola Canopy, Ruckus and Meraki is desirable
  • Recommend changes to improve the professionalism and efficiency of the Association
  • Coordinate special projects with finer technical expertise as determined by the Vice President/CFO
  • Understand the flow and manipulation of data in order to generate the vital information needed for critical management decisions
  • Maintain accurate, current, secure and useful Information Systems which meet the overall Association’s goals
  • Keep the Association’s system current and running at peak performance with minimal down time

Director, Enterprise Information Systems Resume Examples & Samples

  • Recruit, train, and lead a superior team of IT professionals; focus on service delivery, mentor and coach, define career paths, engage the campus in planning, and teach partnering skills
  • Ensure uninterrupted service provided by academic and administrative systems for financial, student information, human resources and ancillary functions
  • Facilitate technical staff interaction with functional users and project management experts to evaluate, select, implement, test, enhance, provide training and ensure production support for major projects related to student information, financial aid, financial, budgetary, payroll and personnel applications, identity management and other departmental software systems
  • Manage departmental personnel including hiring, assignment of duties and performance evaluation
  • Manage departmental and program budgets including authorization of departmental salaries, travel, equipment and supplies expenditures
  • Responsible for setting vision, goals and objectives for continuous process improvement and staff development with an understanding of appropriate technologies to accommodate the continuous change in information technology
  • Responsible for establishing and monitoring production system software environments to include failure and recovery processing
  • Responsible for directing complex software acquisitions which includes requirements analysis, computer technology request processing, source selection, contract management and license management
  • Responsible for developing effective and trusted collaborative partnerships within the OIT organization and with external customers
  • Education:Bachelor's degree in Information Technology, Computer Science or related field or equivalent combination of education and experience
  • Work Experience:At least ten years of technology management experience and at least five years of leadership experience in positions demonstrating increasing level of complexity and responsibility
  • Skills:This job requires advanced knowledge of management of information technology development practices and processes, especially as they relate to application development and implementation. Included are knowledge and skills in project management, budget administration, communication, leadership, strategic planning, software development life cycle and quality assurance. Experience in project planning in a complex technology environment. Experience in large scale change management and communications. Experience in providing technology support services to diverse locations. Experience in team building, coaching, skills assessment, and personnel evaluation. Strong leadership, management, communications, and people skills. Strong understanding and experience in Section 504 and 508 Accessibility requirements
  • Preferred Education:Master’s degree
  • Preferred Work Experience

Global Information Systems Senior Manager Resume Examples & Samples

  • Bachelor’s degree in Computer Science or Software Engineering
  • 6+ years of applicable experience
  • Strong experience and knowledge of designing/supporting scalable IoT Cloud solutions to connect 100’s of millions of devices and experience working with a partner ecosystem
  • Strong technical understanding of SaaS and PaaS technologies (IBM platforms preferred)
  • In depth experience designing and delivering mobile application through agile and waterfall development methodologies
  • Deep understanding of data analytics tools both in support of manufacturing processes, consumer products and digital platforms
  • Knowledge of the IoT ecosystem preferred -- industrial IoT and Consumer IoT
  • Comfortable with working cross-functionally in a virtual team environment

Fcra Information Systems Intern Resume Examples & Samples

  • Follow a set of instructions to find documents on a shared drive
  • Basic Excel skills e.g. copy and pasting
  • Comparing before and after results
  • Analyzing anomalies or other discrepancies
  • Escalate issues if anomalies are found
  • Assist the Point of Contacts (POC’s) with software inventory tasks
  • Conduct User Acceptance Testing (UAT) on pilot machine configurations
  • Support the lead POC’s (Brian F. and Jon D.)
  • Escalate any exceptions or test case failures
  • Create and update filters in JIRA
  • Update Excel workbooks with period over period data
  • Update PowerPoint presentation deck
  • Create user friendly JIRA dashboards to ultimately replace the hard copy deck

Information Systems Developer Resume Examples & Samples

  • Detailed knowledge of wide range of data management technologies and approaches, including relational and noSQL databases and triple stores, and query languages
  • Experience with semantic web, linked open data, and unique web identifier technologies. Semantic web experience includes OWL, RDF, and SKOS. Knowledge of information artifacts, especially biomedical ones, in those languages is a plus
  • Expertise with multiple modeling languages and corresponding tools
  • Experience in software design, including User Interface and Web application development and RESTful service design and implementation
  • Familiarity with Web service frameworks
  • Experience with the Ruby (or another dynamic language), and Java programming languages
  • Familiarity with biomedical or other science research domain
  • Expert technical communicator with technical and non-technical audiences
  • Ability to quickly learn and adapt to new technologies and programming tools
  • Demonstrated experience in designing, developing, testing, and deploying applications
  • Strong understanding of data design, architecture, relational databases, and data modeling
  • Thorough understanding of all aspects of software development life cycle and quality control practices
  • Ability to define and solve logical problems for highly technical applications
  • Strong communication skills with both technical and non-technical clients
  • Demonstrated experience leading activities on structured team development projects
  • Ability to select, adapt, and effectively use a variety of programming methods
  • Ability to recognize and recommend needed changes in user and/or operations procedures

VP-information Systems Resume Examples & Samples

  • Ownership of Results
  • External Focus
  • Collaboration and Teamwork
  • Creativity and Innovation
  • Strong Communicator both written and orally
  • Comfortable escalating to executive levels
  • Demonstrated success in building and developing talented teams
  • Expert knowledge of ITIL v3 framework
  • Credible technology background with strength areas in application, database, network, servers, and mainframe technologies
  • IT Operational Command Center experience
  • Excellent process and procedure development
  • Strong Organizational traits – able to manage multiple initiatives
  • Analytical Capabilities – decipher large amount of data to develop themes/results
  • 5-7 years’ experience at Director or above level
  • 5-7 years’ operating a global IT command center
  • Prior management of 20+ team sizes
  • Global management a plus
  • Bachelor Degree (preferably BS), Master’s Degree a plus

Information Systems Auditor Resume Examples & Samples

  • Apply internal control concepts to a wide variety of information technology processes and asses the risks resulting from ineffective or missing control practices
  • Regular and ah-hoc reporting to client management with analyses, appraisals, recommendations from audit activities
  • Identify operational and compliance risks that affect information systems security design and processing as well as rank those risks and formulate recommendations that are appropriate, practical and cost-effective
  • Manage and maintain effective working relationships with all level of the client's management and technical staff as well as fellow consutling team members
  • Support and use existing clients' audit software and processes to fulfill audit functions and using these as a system of follow-up controls to ensure responsive consideration and action on audit findings and recommendations
  • Review the design of major new enterprise information systems and major modifications of those systems before their deployment to ensure adequate audit trails and accountability
  • Perform other duties as required or assigned
  • Bachelor's Degree in Computer Science, IT Auditing or IT Security or related field
  • 3 years of experience in auditing, IT security design or systems analysis

Admission Information Systems Coordinator Resume Examples & Samples

  • Identify, manage and support all the processes, procedures, and interfaces required in the production of admission correspondence to new student recruits
  • Make recommendations on organizational changes and policy/procedure development to improve programs, processes, and procedures. Monitor department compliance with state and federal regulations, county and departmental policies and procedures. Recommend organizational changes to Director to meet better goals
  • Collaborate with all areas of enrollment services to ensure applicants matriculate to student. Provide direction and support to division managers and staff to ensure departmental effectiveness and efficiency
  • Implement necessary action to adhere to changes mandated by federal and local governing boards
  • Plan, direct, and manage the operations of the area including training and assisting users with systems applications, responding to various problems, and coordinating with operations or technical staff to effect solutions or enhance systems performance
  • Manage SQL database report and monitor the quality of reports generated
  • Education:Bachelor's degree or equivalent combination of education and experience
  • Work Experience:Three to five years job related experience
  • Certifications:N/A
  • Skills:This job requires advanced skill in technical services associated with a university admissions office including reporting tools and student information systems (BANNER). Must be able to troubleshoot technical and operational problems in specialized computer applications. Skills in Microsoft Office and in document imaging and verification is required. Knowledge of related state and federal regulations and county and departmental policies and procedures. Customer service, communications, organization, and planning skills are required
  • Preferred Education:Master's degree
  • Preferred Skills:N/A

Geographic Information Systems Data Manager Resume Examples & Samples

  • 2+ years of experience with ArcGIS and ArcGIS online
  • Experience with computers
  • Experience with PC platforms
  • Knowledge of current industry-standard Geographic Information Systems (GIS) applications and databases at an advanced level
  • Knowledge of emerging GIS technologies
  • Knowledge of open source GIS technologies
  • TS/SCI clearance
  • BA or BS degree or 4+ years of experience with ArcGIS and ArcGIS online in lieu of a Bachelor’s degree
  • Experience with cartography
  • Experience with maintaining GIS databases
  • Experience with story development
  • BA or BS degree in Geography, Geographic Information Systems, or a technical field, focusing on GIS preferred

Information Systems Tech Analyst Resume Examples & Samples

  • Flash - no timelines, everything coded in ActionScript 2 or 3, preferably 3, extensive knowledge in Object Oriented
  • Excellent CSS and unobtrusive JavaScript and AJAX/JQuery Frameworks. Must demonstrate high level of knowledge and application of CSS and JavaScript in developing the Presentation Layer of
  • Hand coding HTML/CSS/JavaScript - NO WYSIWYG ONLY coders
  • CSS/HTML Coding with viewing in client requested browser
  • Modern browser capability with HTML5/CSS3/JavaScript to create cross platform/browser/device UI
  • Debug browser compatibility issues with HTML/CSS/JS
  • SharePoint (2007/2010) knowledge and experience to include SharePoint framework
  • Responsive Web Design knowledge
  • Implement front-end coding (HTML/CSS/JS) into SharePoint using Visual Studio and SharePoint designer
  • Code desired look and feel in semantic HTML
  • Meticulous with design details and quality
  • Ability to take direction and receive end user constructive criticism
  • Works well under pressure while maintaining flexibility and professionalism
  • C# knowledge is a plus

Lead Information Systems / Data Engineer Resume Examples & Samples

  • Software design, development (Java, C++) and scripting (Perl, Python)
  • Data engineering (managing massive data volume and velocity, information cleansing & refinement, information models & architectures)
  • Deep working knowledge of specific tools and technologies (e.g., DBMS, ETL)
  • Design techniques and tradeoff analysis for scalability, availability, extensibility, redundancy, load balancing
  • Cloud Computing and virtualization
  • Service Oriented Architecture
  • Information Assurance
  • Attribute Based Access Control
  • Information Management
  • Information Exchange/interface specification
  • Agile Development and Agile Acquisition

Information Systems Knowledge Management Analyst Resume Examples & Samples

  • Active Secret security clearance with ability to maintain
  • Bachelor’s degree in information management or related discipline
  • Four years experience as a knowledge manager. Ten years' experience may be considered in lieu of bachelor degree
  • Strong attention to detail and organizational skills
  • Excellent communications skills

Information Systems Knowledge Management Analyst Resume Examples & Samples

  • Bachelor’s degree in information management or related discipline. Master’s degree preferred
  • Minimum of six years’ experience. Fifteen years’ experience may be considered in lieu of bachelor degree
  • Must have strong attention to detail and organizational skills

Associate Director, Information Systems Resume Examples & Samples

  • Partner with stakeholders to understand key business needs and ensure we have the appropriate tools in place
  • Execute against strategy, including selection, implementation and on-going ownership of vendor tools
  • Manage relationships with vendors and 3rd party consultants that provide support for ERP applications
  • Cultivate long-term relationships with internal clients, encouraging future partnership opportunities
  • Manage day-to-day activities of 5 analysts while guiding team members’ career development
  • Lead projects and coach / advise on all projects run by ERP Team
  • College graduate with 7+ years of Information Systems experience including 2+ years’ experience managing a team
  • Excellent presentation, interpersonal, and communication skills – ability to communicate across all levels of an organization
  • Ability to balance between tactical value-creation with building strategic solutions that will grow and adapt along with our changing business needs
  • Project Management certification a plus
  • Experience with enterprise-class ERP applications a plus
  • Degree in MIS or Computer Science preferred

Head, Chemistry Information Systems Resume Examples & Samples

  • Develop productive partnerships with NIBR scientists, external collaborators, and academic experts to craft a NIBR scientific-process support and information-integration strategy that builds bridges within: cheminformatics, quantitative SAR modeling, molecular modeling, computational chemistry, computer-aided drug design, advanced structure searching, and the optimization of storage and retrieval of chemical information
  • Collaborate with key stakeholder groups to plan, implement, and support strategic initiatives in the NIBR global chemistry community
  • Develop standards, procedures, techniques, and tools for scientific data discovery, access, import, classification, transformation, and retirement (Working with IT software engineering, data architecture, operations, and platforms groups)
  • Facilitate rapid, economical reuse and re-purposing of scientific technology tools, computing resources, and data assets across NIBR
  • Build and lead a global organization that delivers measurable business results through the delivery and support of Information services and capabilities to NIBR
  • Develop and maintain an active research program, including mentoring of postdoctoral fellows, within the field of chemical information
  • Support the overall development and implementation of NIBR global IT strategy, as well as continued IT organizational improvement
  • Direct experience working on drug-discovery project teams
  • Exposure to senior management interaction
  • Professional software development or software project management experience

Head, Chemistry Information Systems Resume Examples & Samples

  • PhD (or other advanced degree) in Chemistry, Cheminformatics, Computational Chemistry or similar
  • Extensive professional experience in a global/international scientific drug discovery or biotech environment
  • Demonstrated leadership experience in the successful delivery of complex scientific information systems or software tightly associated with the scientific process or discovery
  • Acknowledged expert in your scientific discipline with proven deep subject matter expertise in chemistry/cheminformatics
  • Significant experience in statistical treatment of multivariate data (ideally including machine learning), data analysis, database design, information management and computer programming
  • Experienced in successfully designing and deploying practical and innovative solutions built on contemporary computing frameworks (e.g. NoSQL, SOA, Web 2.0 paradigms)
  • Innovative and pro-active with an ability to foster a positive working environment
  • Excellent planning, prioritization, problem solving and organizational skills; strong customer-orientation
  • Self-managing with proven ability to interact with a wide range of people and build strong positive relationships
  • Strong mentoring and people management skills
  • Excellent interpersonal skills with a proven ability to collaborate and lead
  • Refined communication and influencing skills across all levels of the organization
  • Demonstrated flexibility in dealing with ambiguity, change, and complexity
  • Advanced/fluent English (oral/written)

Information Systems Resume Examples & Samples

  • Financial Controls and Capital investments -- responsible for processing and tracking capital investment requests. Ensuring the IS portfolio is aligned with the IS budget and forecast submissions
  • Financial Reporting, Financial Oversight, Financial Projections, Budget approval, ROI analysis
  • Implement Standards, Methodologies Processes and Controls for all IS portfolio projects
  • Methodologies include metrics definition, process development and improvement, alignment with all regions
  • Tools, Support and Knowledge Management -- including training current staff on new enhancements, training of new staff
  • Focal Point (implementation/development/support) -- responsible for maintaining financial data within the demand management tool. Coordinating with IS Finance and PMO delivery to ensure all projects are updated within the tool
  • Portfolio Management verifying investment types and overall investment mix within guidelines provided
  • Overall Portfolio Reporting and ROI calculations
  • Strategic Performance Management
  • Overall Performance management including Summary, Financial metrics/KPI reporting, ROI performance reporting
  • Resource capacity planning
  • Seven plus (7+) years relevant IS experience or equivalent proven project management experience in an IS capacity
  • Strong knowledge of project management methodologies, financial planning and portfolio management
  • Must be able to work effectively and independently
  • Skills in cross-functional collaboration, facilitation and coordination
  • Excellent communication and facilitation skills with senior level audiences
  • Experience within the pharmaceutical, biopharmaceutical, or biotechnology industries preferred
  • Proficient in Microsoft Applications (Excel, Word, PowerPoint, Visio, Project)

Manager, Laboratory Information Systems Resume Examples & Samples

  • Project manage lab IT system upgrades and implementation of new software application including development of end user requirements
  • Work as a liaison between the Quality Control Laboratory, Quality and IT to provide validation support, software implementation, and technical support for computer hardware and software issues
  • Provide support for system owners and administrators for various laboratory instruments utilizing computerized systems in the Quality Control Laboratory
  • Assist in the development and implementation of technology for the Laboratory as part of corporate initiatives
  • Coordinate with IT to administer access to computerized systems and network resources for Quality personnel. Coordinate the electronic filing of all Quality Control laboratory qualification documentation
  • Serve as a Technical Advisor (with signatory responsibilities) on Computerized Systems Validation documents. Provide oversight to development of qualification protocols for Laboratory equipment. Provide oversight to development and validation of Excel spreadsheets
  • Ensure Quality Control operations is prepared for inspections by internal auditors, Global Quality and outside Federal/Global agencies. Ensure instrumentation compliance with cGMP practices and current Standard Operating Procedures (SOPs). Enforce laboratory policies
  • Perform technical review of executed qualification related documentation when needed. Provide training/guidance to Quality Control Laboratory personnel on Mylan policies/SOPs
  • Represent the Laboratory in consultation investigations, justify results, determine ways to improve, and the Standard Operating Procedure (SOP) application of concepts
  • Assist the Corrective Preventative Action program in problems with instrumentation. Ensure resolutions determined within an investigation are followed through to completion. Ensure resolutions determined within an Exception are followed through to completion
  • Minimum of a Bachelor's degree (or equivalent) and 2-4 years of experience. However, a combination of experience and/or education will be taken into consideration. Minimum of 7 years of experience is highly preferred
  • Must possess knowledge of and adhere to Company and departmental policies and procedures, as well as government regulations. Must possess knowledge of USP, current Good Manufacturing Practice (cGMPs), 21CFR Part 210, Part 211, and Part 11. Knowledge of EudraLex - Volume 4 and World Health Organization (GMP) guidelines preferred. A background knowledge in pharmaceutical science or engineering, and equipment or computerized system validation is advantageous. Knowledge and understanding of pharmaceutical manufacturing equipment, facilities, and laboratory instrumentation preferred. Must understand and adhere to Company and departmental policies and procedures
  • Must possess excellent organizational and deductive reasoning skills. Strong communication and written skills are required. Working knowledge of Trackwise, Documentum, SAP, and Microsoft Office, including Word and Excel, is preferred. Must demonstrate the ability to multi task by performing multiple projects and tasks simultaneously. Familiarity with Manufacturing, Regulatory Affairs, Quality Assurance, and Quality Control environments is advantageous. Must be able to work and interact well with other employees at all levels
  • Position functions semi-autonomously. Position directly supervises employees. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
  • Ability to read and interpret complex business and/or technical documents. Ability to write comprehensive reports and detailed business correspondence. Ability to work with groups of people such as other departments and communicate known concepts. Ability to present to a group of departments
  • Ability to solve equations, apply technical mathematical concepts, and perform complex computations. Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlations techniques, sampling theory, and factor analysis is preferred
  • Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis. Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems
  • Typically sitting at a desk or table. Intermittently sitting, standing, walking or stooping. May be required to stand; walk; stoop; bend; kneel; and climb steps. May require use of hands and use of arms. Sedentary lifting requirements. May be required to wear a respirator
  • Normal office or laboratory situation. Works alone or closely with others. Requires extensive safety training and/or use of personal protective equipment

Senior Analyst, Global Information Systems Resume Examples & Samples

  • Support the general GIS needs of International Business Analytics Team Work closely with the GIS Manager on implementation, and management of Vertex International Commercial systems. Focused efforts on solution development, and analytical tools, reports, and dashboards
  • Aid in the implementation of our BI data warehouse and reporting platform for the International Commercial organization, in addition to ongoing support and enhancement of the current BI Tools
  • Administration and customization of International CRM
  • Proactively seek solutions for complex business processes, with a focus on increasing accuracy, and reducing workload
  • Experience in the Pharmaceutical industry
  • Strong communication skills are required
  • Collaboration with international pharmaceutical sales & marketing teams (Strongly preferred)
  • Strong understanding of the Commercial landscape of the US pharmaceutical industry and related data eg: Pricing, Sales & Returns, Network Pharmacy data, CRM data, Healthcare Entiy data etc
  • Experience in Business Intelligence platforms like Microstrategy and Tableau is required Experience with Data Warehouse design, architecture and management
  • Experience with Oracle, SQL, and Informatica preferred
  • Understanding of CRM tools such as Advanced knowledge of Microsoft Office tools, especially Access and Excel
  • Strong understanding of Macros, VBA, and other automation tools

Information Systems Development Resume Examples & Samples

  • Gather and document user requirements
  • Maintain basic computer-based information systems or portions of systems for the Business Unit
  • Perform basic system analysis and design following supported guidelines and procedures
  • Perform development testing
  • Assist with the coordination and installation of application programs
  • Perform change control while following a rigorous systems development lifecycle
  • Follows GLP expectations for computer systems validation
  • 1-3 years’ experience using and operating or managing the Provantis computer system
  • A strong working knowledge of GLP’s and industry-acknowledged standards for the systems development lifecycle
  • Prior experience with computer systems validation

Manager of Information Systems & Technology Resume Examples & Samples

  • Microsoft CRM 2011-2016. Basic knowledge of entities, creation and customization of views/forms as well as workflows
  • Basic knowledge of Active Directory, Exchange administration and server backup
  • Strong knowledge of data manipulation and reporting via Excel
  • Excel Pivot Tables
  • SQL Service Reporting Services
  • PowerShell
  • Basic Firewall knowledge – NAT, ACL’s, Policies,

Senior Information Systems Technologist Resume Examples & Samples

  • 4+ years HW/SW maintenance/troubleshooting/design skills for UNIX systems
  • US Citizen with current/existing Secret Clearance or higher
  • Must be willing and able to do CONUS/OCONUS travel if necessary
  • Must be willing and able to work non-standard work week, overtime/weekends/shift work and be willing to support customer tasking as a part of the Raytheon team
  • Direct experience on SUN and/or SGI workstations (or equivalent UNIX platform),
  • Ethernet networks (Fast/Giga), routers and switches
  • Experience in ATM LANs, long haul links, RF links, VOIP, and data communications
  • UNIX general system administration, UNIX coding/debugging, scripting with C++, Java, and/or Perl
  • Experience with Python, Sybase and/or SQL
  • Cryptographic devices such as KG75/175, STE telephones
  • Familiarity in working with data transmission over RF and satellite links
  • Familiarity with the Global Hawk Ground Segment systems a plus
  • Experience or familiarity with HVAC, UPS systems, diesel generators a plus
  • BS in related discipline and 4+ years of relevant experience OR 12+ years of relevant experience in-lieu of degree

Information Systems Technologist Resume Examples & Samples

  • 2+ years applicable experience
  • US Citizen with existing/active TS/SCI Clearance Poly
  • Operational mission management and crew supervision experience
  • Operational testing and validation experience
  • Operational logistic crew supervision experience

Information Systems Technologist Resume Examples & Samples

  • US Citizen with existing/active DoD TS/SCI
  • Must be willing to work 40 hour work week, with shift and weekend work required as necessary to meet ISEC objectives
  • Cryptologic Equipment experience

Senior Information Systems Technologist Resume Examples & Samples

  • Installing and support of engineering applications
  • A working knowledge of Linux/Unix systems as well as basic administration/operating system support
  • Development and maintenance of programming scripts for design automation, system administration, design and verification tasks using languages such as Linux shell, Perl, TCL and Power Shell
  • Experience using revision control systems such as Cliosoft, SVN and GIT
  • Experience with any of the following tools
  • Cadence Virtuoso (Or equivalent)
  • Mentor Calibre or Cadence Assura
  • Cadence SKILL programming
  • Cadence Encounter (Or equivalent)
  • Proactive customer engagement skills with users of all levels
  • Must work well in a team/collaboration environment
  • Demonstrated ability to manage vendors
  • Technical computing/networking problem resolution within Engineering, Test and Manufacturing
  • Understanding of network services as related to Microsoft Windows, UNIX and Linux environments (e.g. DC, GC, NIS, DNS, DHCP, etc)
  • In-depth knowledge of operating system concepts and implementations
  • 2 years or more experience in support of Microsoft Windows desktops and Windows Servers(e.g. Windows 7, and Server 2012)
  • Experience with a distributed computing environments
  • Mixed signal design experience
  • Experience with a digital tool flow, like Synopsys Design Compiler, or Cadence Encounter
  • Experience with simulators like Spectre, Ultrasim, and Modelsim
  • 2 or more years of Linux/UNIX administration (NIS, NFS, Redhat, etc.)
  • Programming skills (eg: C++, C#, Perl, Python, HTML, CGI, Matlab)
  • Active DoD clearance or the ability to obtain security clearance
  • Experience with virtualization, particularly VMware Workstation
  • Experience with server hardware support and diagnosis
  • Understanding of disaster recovery concepts (system backup, storage and management)
  • Experience with storage hardware support and diagnosis as well as knowledge of NAS and/or SAN
  • Project management skills and experience
  • Bachelor’s degree in Computer Science, Engineering, Electrical Engineering, Systems Engineering or similar technical degree and 6 years of related experience, or
  • Master’s degree in Computer Science, Engineering, Electrical Engineering, Systems Engineering or similar technical degree and 4 years of related experience, or
  • PhD Bachelor’s degree in Computer Science, Engineering, Electrical Engineering, Systems Engineering or similar technical degree and 2 years of related experience

Senior Information Systems Technologist Resume Examples & Samples

  • 4+ years applicable experience
  • US Citizen with existing/active TS/SCI Clearance
  • Possess working knowledge of Deployable Ground Intercept Facility (DGIF) and Ground Control Processor system
  • Operational knowledge of current AF DCGS SIGINT PED operations and TTP
  • Experience authoring technical/analytical reports for testing activity findings
  • Must be willing and able to travel if required (No travel now but some future travel may be required)
  • Must be willing to work 40 hour work week, with shift and weekend work required
  • Past experience with Command or Higher Headquarters level communication and coordination
  • Possess manager level knowledge of AF DCGS intelligence IT systems, operating systems (Unix, Solaris, Windows), server management, system recovery, Crew Communication systems, account creation, and logistics support processes

Senior Information Systems Technologist Resume Examples & Samples

  • VOIP
  • Unix scripting
  • Imagery processing

Information Systems Technologist Resume Examples & Samples

  • ML-STD-1553
  • Crypto KG-75 and KG-175
  • C++, Java, Perl language
  • Sybase and MySQL database
  • Security+ certification

Information Systems Resume Examples & Samples

  • Currently be pursuing a Bachelor’s or Master’s in Computer Science or Computer Information Systems
  • Interest and/or experience in software development, web development, computer hardware, controls and automation
  • Ability to ask “why” and challenge the norm
  • Be self-motivated and willing to challenge yourself to develop your talents and skillsets

Mgr Information Systems Resume Examples & Samples

  • Identify areas of improvement and tie this to the IT Transformation Roadmap (TRM)
  • Collaborate with other IT and business unit leadership to understand the priority items that need to be transformed
  • Document the current state of the service to be improved
  • Plan improvement and include key members of the organization to ensure that the solution will meet the needs of the business
  • Test for desired results during implementation of improvement to ensure that the solution is in line with the requirements
  • Ensure that all improvement efforts are documented and there is consistent reporting of status to show the progress of in-flight projects and the results of completed improvements
  • Train and mentor operational groups on improvements and how it will impact their workload

Analyst, Geographic Information Systems Resume Examples & Samples

  • Manage incoming vendor data and automate updates using python scripting and FME
  • Assess data from internal and external sources to integrate into the corporate GIS database, including quality assurance, documentation and metadata maintenance
  • Perform GIS solution design and analysis
  • Provide technical support to non-specialized GIS users
  • Participate as a member of our response management team that responds to safety and environmental incidents
  • Integrate GIS workflows and deliverables into the existing web GIS environment and participate in site administration
  • Coordinate simultaneous projects on tight deadlines while maintaining a high quality product
  • Five or more years of experience using GIS
  • Oil and gas industry experience is preferred
  • A diploma or Bachelor degree (GIS or geography major is preferred)
  • Proficiency in the use of Environmental Systems Research Institute (ESRI)’s ArcGIS suite of products for solving spatial problems
  • Previous use of FME, ArcServer, Geocortex, Python, and Oracle is an asset
  • Understand data management principles, spatial data formats, and raster data commonly used in the upstream oil and gas industry
  • Knowledge of GIS technical skills, concepts and terminology (including map projections, coordinate systems, datum transformations and Geomatics)
  • Independent decision making while continually seeking knowledge about the systems, processes and hazards for better understanding
  • You do not take or tolerate shortcuts and if the procedure is incorrect, you fix it
  • Attractive annual incentive program
  • Flexible benefits package
  • Rewarding pension and savings plans

Information Systems Technologist Resume Examples & Samples

  • Work independently with minimal oversight creating, maintaining and coordinating data so the information can be sent to management
  • Brief various management levels on incoming requirements
  • Conduct first tier analysis then develop, maintain and deliver detailed schedules and actions
  • Brief personnel on procedures and techniques to research and respond to requirements
  • Draft emails or other responses to the field for actions items as directed
  • Prepare operational database reports, summaries and highlights for appropriate managers
  • Deliver required documentation to include both program level and user level information
  • Manage ongoing operations performing multi-tasking functions for quick turnaround of results
  • Mentor personal on operations desk procedures, duties, and responsibilities
  • Perform data transfer functions, provide initial analysis and conduct database queries
  • Existing TS/SCI security clearance with a polygraph
  • Technical background with experience managing and coordinating requirements
  • Multiple years of project management experience or similar background
  • Basic knowledge of SS7 technology and familiarity with cellular networks and communications
  • Ability to work off hours (1800 – 0600) on demand to support operational requirements
  • Excellent written, verbal, analytical, documentation, and organizational skills to include the Microsoft suite of tools (Microsoft Word, Excel, PowerPoint, Visio, and Outlook)
  • Results oriented and ability to multi-task in a dynamic, fast-paced environment
  • Self-motivated and passionate about supporting the mission
  • Solid understanding of program risk relating to success and customer satisfaction
  • Detail oriented team player with excellent communication skills
  • Must have 8 years professional experience
  • B.S. /B.A. Degree in a technical field such as Engineering, Computer Science, or equivalent experience

Information Systems & Technology Placement Resume Examples & Samples

  • Working towards a degree in a computing, technology or business related discipline
  • Knowledge of or willingness to learn project management, technical development and/or business/systems analysis
  • Pragmatic problem solving approach with the ability to make decisions and take measured risks
  • Solid experience in commonplace business packages such as Microsoft Office
  • Flexibility to travel – this may be required depending upon demands

Information Systems & Technology Graduate Resume Examples & Samples

  • Degree in a computing, technology or business related discipline with a minimum of a 2:1
  • Demonstrable passion for technology and innovation – appreciation of modern systems delivery including development tools, infrastructure, techniques, frameworks and approaches
  • Ability to work in a diverse multicultural team environment with strong cross functional communication skills

Laboratory Information Systems Application Specialist Resume Examples & Samples

  • Serves as a liaison at the Medical Center between all laboratory systems and all other activities that utilize laboratory data either directly or indirectly
  • Serves as a liaison with other departments at the medical center
  • Serves as network manager for technical issues regarding connectivity and communication protocol, hardware upgrades and specifications and any other technical issues involved with the management of the laboratory clinical information systems
  • In coordination with local laboratory management and technical staff, serves as a scientific and technical business analyst with a focus on improving system usefulness to the local user
  • Writes and directs CCL programs and management reports that will assist laboratory management and facility administration to manage personnel, workload and cost accounting
  • Works with local laboratory management and facility administration, seeks ways to improve patient satisfaction with the overall laboratory encounter
  • This involves training new staff as well as re-training existing staff on process improvement techniques
  • In addition manages the training of staff on all new systems used by the laboratory
  • Works with all facility Systems Coordinators as well as local departments, assists as the primary facility contact for all applications touching laboratory data 24 hours a day, 7 days a week
  • Works with local laboratory management and facility administration and other Laboratory Systems Mangers in reducing inefficiencies by standardizing documentation and protocols for local, state and federal inspection of the laboratories, including CAP, CLIA, TJC and the Stat of California
  • Provides leadership and direction for business and functional areas, contact vendors of operations
  • Responsible for managing the installation of mainframe systems
  • Recommends innovation and anticipates the future direction of both business and information processing technology, functions as a technical consultant to various information technology in relations to laboratory instrumentation
  • Serves as a consultant to department staff in interpreting systems data
  • Acts as interface between system group end users
  • Coordinates system support, perform system administration, including security, software updates for laboratory instruments
  • Tracks, trends and reports to the appropriate supervisor/manager employee errors when working with laboratory systems; initiates corrective action as appropriate
  • Minimum three (3) years of experience in managing large scale clinical laboratory information systems and other hospital systems
  • Minimum five (5) years of experience as a clinical laboratory scientist in all departments of a medium to large clinical laboratory
  • Master's degree preferred
  • Experience with Reference Lab Network (RLN) and pricing tool preferred
  • Recent Blood Bank experience and knowledge of workflows is preferred
  • Minimum three (3) – five (5) years experience with PathNet, Transfusion, and Micro build preferred
  • Must have understanding of how to build for outside reference labs, build rules, set up quality control and autoverification rules in Cerner
  • Experience with a middleware applications and rules writing
  • Experience with SQL, Clarity and HL7 is preferred
  • Understanding of Health Connect functionality and how lab system interacts is strongly preferred
  • Also need knowledge of RMS, Medical Device Integration, and foreign system interfaces
  • Knowledge of documentation and proper change control procedures, ability to prepare job aids and instructions for end users
  • Exceptional analytic and critical thinking skills, writing skills, communication skills, and ability to work within a team

Director of Information Systems & Business Intelligence Resume Examples & Samples

  • Work with the senior management and the Executive Steering Committee to evolve and align our technology vision and business information infrastructure to enhance business monitoring and analytics, and scale operational automation
  • Drive a strategic roadmap for our business information infrastructure, application solutions, architecture, governance, and business support processes. Ensure effective and proactive business engagement through strategic planning, requirements definition, analysis, application support, issue resolution, and ongoing training. Effectively measure service levels and business value, and ensure stakeholder satisfaction
  • As a technology advocate and advisor, remain current with IT and information management trends to continuously improve operational efficiencies, meet challenges, and produce high levels of return on investment. Work with our Engineering team to enhance the use of our own data management software for business monitoring, intelligence, and analytics
  • Ensure a secure, stable, and compliant technology environment by driving application-related key controls, information security, secure coding practices, legal compliance processes, and ongoing audit support. Ensure proper monitoring of infrastructure, applications, and business processes. Identify gaps and implement effective and scalable solutions
  • Implement expert project management disciplines, application team policies, procedures, standards, and guidelines. Monitor technology projects to ensure effective project management and successful outcomes
  • Leverage third-party application services and consulting expertise where appropriate, and manage vendor relationships to ensure best terms and pricing
  • Work with the CFO and the IS leadership team to provide annual budget planning and management, status reporting, and executive presentations of improvements and ROI
  • Define objectives for IS employees, conduct weekly staff meetings, 1:1 discussions, and employee reviews to ensure the highest levels of performance
  • Manage and direct the activities of your team to establish and meet the departmental goals, budgets, and key performance metrics
  • The proven ability to provide visionary leadership with the passion, focus, conviction, and knowledge to inspire others, drive meaningful and transformative change with technology innovations, and achieve long-term goals
  • Strong collaboration skills and experience working in a cross-functional, matrixed organization across boundaries to solve key challenges
  • An effective manager with a passion for service excellence and the ability to develop and motivate a team with deep technical expertise, imparting a strong sense of service ownership
  • Keen insight and understanding of emerging technologies and market trends that can be leveraged for our enterprise
  • Excellent written and verbal communication skills including the ability to present complicated technology concepts simply and clearly to a non-technical audience
  • Bachelor’s degree in Engineering, Computer Science, or other technical degree with equivalent experience. An MBA or similar post-graduate work is a significant plus
  • Minimum 10 years of experience in a business information infrastructure role. Background in software development and database engineering is a significant plus
  • Minimum 7 years of experience in leading and managing high performing teams and budgets
  • A track record of planning, building, and implementing scalable information management infrastructure solutions for a global enterprise
  • Significant experience with business application planning and implementation across private and public cloud environments

Information Systems Resume Examples & Samples

  • Bachelors Degree in Computer Science or related field, or equivalent experience
  • Minimum of 7 years directly related experience
  • In-depth knowledge of Cyber Security policy development, threat mitigation tactics and security deployments
  • In-depth knowledge of security tools, e.g. vulnerability scanning, SIEM, CISCO IPS, IDS, ASA, mobile device management, secure wireless, syslog, network egress/ingress filtering and monitoring, Active Directory GPOs, Windows Server and desktop security, multi-factor authentication, web filtering and application firewalls
  • Strong understanding of networking fundamentals
  • Candidate must have an active Security+ certification or be willing and able to successfully obtain and maintain Security+ within 6 months of hire
  • US Citizenship required. Candidate must be able to obtain and maintain a DoD security clearance

Information Systems Operations Manager Resume Examples & Samples

  • Experience with Siebel CRM or similar ticket-tracking tool
  • Experience in analysis of business and user needs to develop requirements documentation for the implementation or revision of systems and applications projects for specified business units
  • Experience in an operations role that involves triaging tickets and coordination with multiple tiers, including help desk and operations
  • Experience with eliciting requirements using interviews, data analysis, business process descriptions, use cases, scenarios, business analysis, and workflow analysis
  • Experience with reviewing and evaluating business specifications to determine their feasibility, implementation, and compatibility with current systems and architecture standards
  • Ability to take high level business and functional requirements and break it down to detailed technical requirements
  • Ability to identify data quality and integrity issues and provide resolution recommendations after performing in depth analysis of issues
  • Ability to obtain a security clearance
  • 3+ years of experience in a fast-paced, rapidly changing environment
  • Experience with managing and coordinating the activities of multiple project teams
  • Experience with using IBM Rational Suite, including ClearQuest and Soda, and DOORS
  • Experience with leading and working with multiple stakeholders to comprehend the business processes, analyze the operational systems, and correlate the relevant data
  • Knowledge of the grants management line of business
  • Knowledge of Content, Portal, and Search using Autonomy IDOL and Web Services to comprehend the issues and involve the appropriate technical resource needed to resolve issues
  • Ability to juggle multiple requests, prioritize appropriately, and track them to completion
  • Ability to think creatively to resolve complex problems
  • Ability to demonstrate clear and professional communication
  • Ability to be a team player and multi-task
  • Possession of excellent organizational skills
  • Possession of excellent coordination skills
  • BA or BS degree in Information Systems or a related field

Information Systems Senior Analyst Analytics Resume Examples & Samples

  • Strong analytic solution skills and ability to build and leverage relationships
  • Strong drive to execute on solutions Excellent written, presentation, and verbal communication skills
  • Understanding of economic, financial, and general business concepts Previous managerial/team leading experience would be a plus but is not essential
  • Working knowledge and/or experience with the following technologies desired: ETL – (Cast Iron, Informatica, etc.) Data Warehouse/BI/Analytics – (Microstrategy, SAP BW, Business Objects, Cognos, Lumira, Tableau, etc.) Databases/data analysis – (RDBMS, Oracle, DB2, SQL Server, SQL, MSAccess, OLAP, PL/SQL, Python, R)
  • 10+ years of experience at a professional level or 8 years of directly related experience
  • 5+ years in an analytics role, providing strategy, vision, direction, and execution
  • Master’s degree in Data Science preferred with strong quantitative background

VP, Information Systems Resume Examples & Samples

  • Accountable for and directly leads the delivery of HRCM, Business Intelligence and Conifer Health corporate product development teams. Ensures that the appropriate blend of internal and outsourced subject matter expertise and delivery capacity is maintained for optimized delivery through active leadership of both internal and outsourced delivery teams
  • Actively participates and provides strategic architectural guidance in the solution architecture strategy for each business unit and ensures that Conifer Health enterprise business strategies are well represented
  • Leads the ongoing advancement of the enterprise architecture and product engineering governance program, including the coordination of an appropriately balanced pursuit of enterprise business, information, technical and solution architecture strategies
  • Leads the identification and analysis of enterprise business drivers to derive enterprise business, information, technical and solution architecture requirements
  • Analyzes industry, technology and market trends to determine their potential impacts on the enterprise
  • Provides technical due diligence leadership for M&A activities and actively convergences acquired assets into the governance program. Also works closely with the deal pursuit teams to ensure client integration technical strategy, costs and timelines are well represented in deal models
  • Leads and facilitates the creation of governing principles to guide solution decision making for the enterprise
  • Analyzes the current business and IT environment to detect critical deficiencies and recommend solutions for improvement
  • Ability to lead large product development teams having a tenured exposure to multiple, diverse business and technical configurations, technologies and processing environments
  • Ability to effectively contract, lead and oversee large product development outsourced arrangements
  • The ability to balance the long-term (or "big picture") and short-term implications of individual decisions
  • The ability to comprehend rapidly the functions and capabilities of new trends and technologies
  • Proven strategic thinker with the ability to translate business demand into technology strategy
  • Strong understand and acumen in healthcare provider and payer operations technology
  • Strong presentation and communication skills, with the ability to influence at the Conifer senior management team level and the most senior levels of prospective and existing client organizations
  • Influential in the organization and a team player
  • Highly supportive of the business and its ideals and strategies
  • Neutral toward technology, vendor and product choices, and more interested in results than in personal preferences
  • Effective at driving short-term actions that are consistent with long-term goals
  • BA/BS Degree in Computer Science, Management of Information Systems or a related field
  • 20+ years in technology delivery; 10+ years in technology leadership role; 10+ years in Healthcare Information Technology (H.I.T) field
  • 3+ years in Big Data technology delivery (Hadoop, Data Virtualization, etc.)
  • 10+ years product development leadership

Senior Information Systems Auditor Resume Examples & Samples

  • Assisting in the planning and scoping of audit engagements through developing sections of applicable audit programs
  • Conducting audit fieldwork using observation, substantiation of issues, research, interviews, detailed testing, documentation review, and data analysis
  • Documenting business processes and audit observations
  • Documenting audit recommendations and issues by compiling adequate evidence
  • Working with audit clients to develop and recommend value-added, feasible solutions; and
  • Continually increasing knowledge in the areas of IT, auditing, accounting, and the healthcare industry
  • Formal IT audit training is required
  • Two or more years work experience in IT audit capacity is required under experienced auditor supervision
  • Experience in public accounting (Big 4) or large company is preferred
  • Experience with testing controls and performance of substantive procedures in complex and/or specialized areas is required
  • Experience in analyzing evidence, reaching logical conclusions, issue identification, and developing strategic recommendations is required
  • Experience in all aspects of audit evidence, including development of workpapers, performance of quality assurance reviews, and documenting review notes for less experienced auditors
  • Excellent verbal and written communication skills are required
  • Experience with regulatory compliance areas such as Sarbanes-Oxley, HIPAA, HITECH, and PCI is preferred
  • Knowledge and experience utilizing ISACA standards for IT auditing and/or The Institute of Internal Auditors Professional Practices Framework is preferred
  • Knowledge and experience using IT process and control frameworks such as COBIT is required
  • CISA, CIA, CISSP, CISM, or CPA certification(s) preferred
  • General knowledge of programming, networking, database, and security concepts and technologies is required
  • Knowledge of operating systems, database management systems, system development life cycle, and/or project management practices is required
  • Basic knowledge of current/emerging technologies within the healthcare industry (e.g., electronic health records, cyber security, cloud computing, social media) is preferred
  • Experience in developing continuous audit routines is preferred

Senior Information Systems Audit Developer Resume Examples & Samples

  • Participate in all aspects of the BI development lifecycle, including, but not limited to, requirements gathering, data modeling, and product development
  • Perform complex analysis and create ad hoc reports as requested by department management and personnel
  • Engage with customers to deeply understand the business needs related to reporting and visualization efforts
  • Produce technical solution designs that meet the business requirements in a manner consistent with company and industry standards
  • Use and support database applications and analytical tools, evaluate data quality, applications, and workflow functions
  • Identify data sources required to satisfy project requirements and communicate with owners to gain access
  • Document all requirements, deliverables, and work performed
  • Support existing BI products, applications, and automation solutions
  • Provide excellent customer service in interactions with corporate clients/personnel
  • Report progress to IS Audit Development Team management and update project tracking documentation
  • Utilize internal and external training opportunities to cross train on other BI tools and database platforms (e.g., Business Objects, Microsoft SSIS, Tableau Server, Teradata, etc.). Minimal travel required for continuing education training
  • Typical work week hours can vary depending on workload and project deliverables
  • Perform other duties as assigned, including miscellaneous hardware support, etc
  • Self-driven and motivated for continuous improvement and satisfying customer needs
  • Works independently with general supervision and guides colleagues with less experience
  • Multitasks, works well with deadlines / related time pressures, and always maintains a positive attitude
  • Establishes and consistently meets project deadlines
  • Demonstrates proficiency in information gathering, rapid development of solutions, adapting to changing business needs, and excellent customer service
  • Demonstrates strong analytical and organizational skills and creativity
  • Displays excellent oral and written communication skills
  • Possesses technical aptitude to learn and adapt to new industry applications and tools
  • Communicates and facilitates topics clearly and effectively across department lines; working inside peer groups and receiving guidance from supervisor
  • Possesses extensive experience in large-scale reporting development projects (ad hoc and standard queries)
  • Possesses broad SQL development experience with solid understanding of relational and multi-dimensional designs. Specific knowledge of Oracle, IBM DB2, Teradata SQL, and Microsoft SQL preferred
  • BI tool architectures, data models (schema, fact, and dimension tables), and functions experience required. Tableau or Qlikview experience is preferred
  • Visual reporting best practice knowledge preferred
  • SQL Server Integration Services (SSIS) experience preferred
  • HTML/CSS and JavaScript experience preferred
  • Expert knowledge of Microsoft Office, specifically Excel
  • Bachelor’s Degree required. Majors in Information Systems, Information Management, Computer Science, or Business Intelligence/Data Analytics preferred
  • 1 to 3 years development/data/reporting/analytics experience
  • Specific expertise and experience in the area of business intelligence is required
  • If coming from another BI platform, certification in Tableau or Qlikview is required within one year of employment

Information Systems Operations Internship Resume Examples & Samples

  • Interns will have the opportunity to work as part as a production team alongside with experienced IT professionals. You will also have opportunities to interact with business partners and potential hiring managers within Information Services
  • Participate as an active team member working on various projects within your assigned team
  • Provide input and express creative solutions to IT problems
  • Must be currently attending an accredited college or university
  • Cumulative Grade Point Average (GPA) of 3.00 or greater
  • Ability to communicate effectively, both oral and written. Ability to communicate on a technical level
  • Ability to work effectively in a team environment
  • Ability to analyze and interpret information

Director of Information Systems Resume Examples & Samples

  • Five years’ experience in related field
  • Work knowledge of AS400 Operating Systems, Novell and Microsoft Operating Systems
  • One or more years’ experience in management, including project management, Novell and Active Directory administration
  • Excellent analytical as well as oral and written communication skills with the ability to effectively work with customers, coworkers, company partners, and vendors
  • Ability to work independently as well as in a team environment
  • Strong interpersonal and analytical skills
  • Effective at maintaining a customer satisfaction track record and able to handle multiple tasks and projects with varying priorities
  • Ability to function in a changing and demanding work environment
  • Capable of analyzing business issues and effectively implement the changes to resolve them. Familiar with network concepts and protocols

Senior Information Systems Assistant Resume Examples & Samples

  • Provides support for computer information systems, databases and applications in assigned area; performs complex troubleshooting for various applications
  • Participates in the development, programming, testing, debugging and implementation of new computer application systems releases, modules and functionalities; conducts version management
  • Designs and develops computer application systems and programs, typically using more than one programming language (Java, Javascript) as well as UN established standards for IT technologies and tools
  • Installs computer application systems software and hardware according to specifications; monitors applications systems using appropriate monitoring tools and produces monitoring reports
  • Manages, designs, creates, produces and maintains technical documentation for relevant computer application systems and products; manages and administers changes to technical documentation in accordance with prevailing change management and operation procedures
  • Assists in developing/refining support and operations procedures for relevant computer applications systems, including programming requirements and recommendations to users for the programming interfaces
  • Serves as team leader in projects dealing with the planning, specification, design, development, implementation and maintenance of simple computer application systems; liaises with users to define and specify requirements; builds, tests and modifies prototype computer application systems; performs installation and maintenance of computer applications systems in user offices
  • Contributes to feasibility studies, systems analysis, design, development, implementation and evaluation and testing of computer application systems improvements and new computer application systems
  • Assists in the identification of user computer application systems needs, including business process and document workflow analysis, organization and maintenance of document repositories; identifies classification schema, retention and archival procedures; designs and develops workflow systems; conducts research on document/information/knowledge management computer applications’ tools, procedures and standards
  • Provides support on computer application systems development matters, including security and data backup and recovery
  • Drafts correspondence and communications; including work plan revisions and other related issues, as well as prepares unit contributions for a variety of periodic reports
  • Keeps abreast of developments in the field; conducts research on new technologies; performs benchmarking and proposes new acquisitions; assists in the implementation of new technologies
  • Provides guidance and training to new/junior staff; plans day-to-day work and supervises other staff as required

Information Systems Assistant Resume Examples & Samples

  • Acts as focal point for receipt and processing of user requests
  • Provides basic technical support on relevant software assistance applications in assigned areas
  • Supports use of machine translation systems, translation memory, documentation database and translation management systems
  • Trains and advises translators and other Languages Services staff on alignment, the proper use of translation technology including but not limited to Computer Assisted Translation (CAT) tools and machine translation systems
  • Attempts to resolve problem calls or service requests on initial contact
  • Maintains regular contact with users and liaises with technical staff to provide support as required
  • Diagnoses and resolves software problems with minimum delay
  • Assists in performing software distribution updates, scripting, testing, and support
  • Provides front-line advice service to end-users on software related problems first and second-level language specify desktop troubleshooting in connection with the Information Technology Section helpdesk
  • Performs tasks related to scheduled services, including language specific equipment replacement, equipment installation/de-installation, software installation
  • Diagnoses and resolves any software or connectivity problem with minimum delay
  • Provides basic training to end-users on the use of standard systems
  • Logs all actions in the automated tracking systems, including site survey information, steps taken to resolve problem or to complete task, problems encountered, current status, etc
  • Provides advice to clients regarding ITS standards and workflow processes
  • Performs quality assurance procedures to ensure client satisfaction
  • Escalates problems encountered to the supervisor
  • Conducts research on new technologies as requested
  • Keeps abreast of developments in the field
  • Assists in testing and evaluating new products and technologies
  • Provides ongoing and specialized training to language staff as required in word proceeding techniques, CAT tools and other software and databases necessary for their work

MD, FEP Information Systems Resume Examples & Samples

  • Responsible for the day-to-day and strategic oversight and performance management of the South Carolina Portability/DR contract. Responsible for ensuring the needs of the Plans are met by effective vendor performance
  • Responsible for the annual sourcing vendor’s contract negotiation and measurement of the performance incentive programs and budgets
  • Develop and track subcontractor and internal staff activities, including oversight in the development and tracking of full contract term budgets exceeding $100 million
  • Responsible for the vision, leadership and ongoing development of FEPExpress. This claims processing system supports the largest private insurance contract in the world, and processes an average of 150 million claims per year
  • Partner with business partner stakeholders to identify business requirements which lead to systems enhancements and services that improve business processes and performance and support critical business strategies. Direct and provide oversight of the analysis, design, development and implementation of major FEP releases. Co-manage major installations and participate in post mortem activities to improve the process
  • Provide Program Management direction and leadership for the technology components of major FEP initiatives as appropriate
  • Ensure BCBSSC Service Level Requirements are met or exceeded and a mitigation plan is developed when service levels are not at expected performance levels
  • Develop, support and oversee an IT strategic plan that aligns with, and is driven by, existing and future organizational objectives. Partner with Plans and Association staff to develop roadmap for future vision of architectural platform and business processes. Ensure strategy alignment with FEP strategic plan and Association architectural framework
  • Direction and oversight of internal resources and consulting services responsible for the design, development, testing and implementation and on-going maintenance of internal and Plan-facing applications. Create and oversee internal department budget
  • Responsible for day-to-day customer relations with, and support to, FEP senior and middle management. Serve in a consultative role as an active participant in developing and implementing FEP Program efficiencies. Ensure roles as defined in the contracts are filled with qualified personnel and ensure responsibilities are monitored and measured
  • Bachelor degree with a minimum of 10 years of leadership experience in information technology, in health insurance technology and operations
  • Experience in a Blue Cross Blue Shield Plan preferred
  • Master’s Degree preferred
  • Excellent relationship management and customer service skills required
  • Demonstrated experience effectively interacting and interfacing with a broad spectrum of constituents ranging from senior executive level positions internally; within the federal government and plans as well as vendors and advisory groups
  • Excellent organizational, verbal, and written skills required
  • Analytical, planning and large-scale project management skills are required
  • Experience with Disaster Recovery and contract management (terms, conditions, changes, etc) and effective problem resolution with sourced services and capabilities
  • Experience managing several concurrent, large, system projects. Must be skilled at consensus building. Often called upon to resolve conflicting business priorities, as well as opposing technology needs and vendor promises
  • Experience in leading a highly professional and technology savvy staff in delivering value to customers
  • Skilled in staff development, team building and mentoring

Senior Information Systems Risk Analyst Resume Examples & Samples

  • Working knowledge of UNIX, Linux, Windows (all versions) and network architecture
  • Strong analytical, troubleshooting, and organizational skills
  • Ability to work well within a fast paced team environment
  • Secret Security Clearance
  • Possess and maintain a current DoD 8570 certification (i.e. CISSP, Security+, CISM, CASP, CAP, etc.)
  • Thorough understanding of the following: NISPOM, ISFO, DoD IA standards and Certification and Accreditation (C&A) processes

Information Systems Coordinator Resume Examples & Samples

  • Maintains core, application master files to include but not limited to payer, provider, department, visit type master files and all associated tables and category lists
  • Assists the system analyst perform unit testing of multiple applications
  • Documents and analyses results and recommends technical or procedural resolution
  • Assists users with technical issues related to support applications
  • Takes on call rotation for Help Desk calls
  • Researches requests for master file additions and changes, evaluates the impact and takes the appropriate action to proceed or escalate the request based on established protocols
  • A minimum of two years of related experience required
  • An Associate's degree and a minimum of an additional two years of revenue cycle system/information technology experience may offset the degree requirement
  • A High School diploma or GED and a minimum additional five years of information technology system or other business/clinical applications experience may offset the degree requirement

Geographic Information Systems T Resume Examples & Samples

  • Manage and lead a small team
  • Understand the collection and processing of tactical and wide area mapping imagery and LiDAR
  • Process raw LiDAR and EO data to final products
  • Ensure proper collection of data for accuracy and quality
  • Color balance imagery, process GPS trajectories, and perform cleanup algorithms
  • Register and orthorectify imagery
  • Maintain and troubleshoot issues with hardware, software, and collection equipment
  • Operate aircraft-based sensor equipment
  • Bachelor’s degree and 8+ years of related experience. Additional years’ experience may be used in lieu of a degree
  • Previous experience leading a small team
  • Ability to give direction and solve problems with team members on a daily basis
  • Knowledge and experience with digital cartography and image processing
  • Knowledge of GIS, geospatial production techniques, and digital data form
  • Experience with commercial-off-the-shelf geospatial software such as ESRI ArcGIS, QGIS, MicroStation, TerraScan, ERDAS Imagine, etc
  • Must have an active Secret security clearance
  • Background working with military customers
  • Familiarity with the Military Decision Making Process
  • Experience with aerial collections process and equipment
  • Background in sensor operation for aerial survey

Information Systems Technologist Resume Examples & Samples

  • 2+ years HW/SW maintenance/troubleshooting/design skills for UNIX systems
  • UNIX general system administration
  • General knowledge of networking (servers/hubs/switches/routers) and TCP/IP

Senior Information Systems Technologist Resume Examples & Samples

  • 24X7 System Administration (SA) managing and repair of various enterprise services and data storage systems. The successful candidate will perform the following functions
  • 4+ years of applicable experience including experience with and/or knowledge of
  • Solaris Operating System and/or RedHat Linux system administration
  • Network design and configuration
  • Parallel distributed file system (ie: Lustre)
  • Clustering software (ie: Corosync/ Pacemaker/ STONITH)
  • Oracle/Postgres administration/support
  • Scripting – writing test scripts
  • CISCO Command Line Interface (CLI)
  • Data integration software (ie: Twister Data Framework)
  • Data Direct Networks (DDN) Storage Fusion Architecture (SFA) 1000 administration

Information Systems Technologist Resume Examples & Samples

  • 2+ years of applicable experience including experience with and/or knowledge of
  • Experience with the following system and software applications
  • DCGS Block 10.2 Multi-Int Core, VPC, IPL, IESS, LDAP, Oracle, WebLogic, HPOV, and SOCET GXP
  • Software development experience is a positive skill set if possessed by candidate
  • SGI XE family server architecture/maintenance
  • NX5010 Command Line Interface (CLI)
  • Qlogic Infiniband Switch administration

Information Systems Service Level Manager Resume Examples & Samples

  • Review SLA targets and service-related metrics as necessary using ServiceNow, CIO Scorecard and Operational Scorecards
  • Review and analyze Incident, Problem and Change trends to identify opportunities for service improvements
  • Provide regular reports on service performance and achievement to the Service Owners, Service Managers, Business Relationship Managers (BRMs) and executive management
  • Organize and maintain a regular Service Level review process with Service Managers and conduct scheduled follow up
  • Agree on appropriate actions to maintain or improve service levels using the Continuous Service Improvement (CSI) document
  • Initiate and coordinate actions required to maintain or improve service levels by managing the CSI document
  • Work with the BRM and Service Centers to add, modify or retire services based on customer requirements
  • Work with BRMs and Service Managers to ensure that current and future customer service requirements are identified, understood, and documented in Service Request Requirements documents
  • Measure, record, and analyze customer satisfaction and work to improve it
  • Ensure appropriate SLAs are in place to support any new services
  • Conduct regular reviews of all Service Level Agreements at least annually
  • Bachelors degree and a minimum of 5 years experience. Additional experience may be considered in lieu of a degree
  • PMP certification
  • Minimum of five years of problem management and service level management experience in an enterprise environment
  • Experience with ServiceNow Reporting ad Analytics
  • Experience with Performance Analytics tools
  • Understanding of and experience with service level agreements
  • Enterprise IT experience and a good working knowledge of the Microsoft Office suite
  • Experience with performing and coordinating RCA and trend analysis
  • Working experience of the ITIL framework
  • Problem-solving skills with an emphasis on resolution of complex technical problems
  • Must be able to obtain a USPS Sensitive Clearance (Position of Public Trust)
  • ITIL Certification
  • Experience with large infrastructure projects
  • Experience with network/IT security in a government based secure environment
  • Experience with enterprise wide implementations
  • Experience holding people accountable in a matrix organizational environment

Information Systems Resume Examples & Samples

  • Ensure the logical and systematic conversion of customer requirements into systems solutions that acknowledge technical, schedule, and cost constraints
  • Perform functional analysis, timeline analysis, cost estimation, trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications
  • Provision servers and creating a gold disk for them
  • Analyze and study complex system requirements
  • Establishing Policies for the Citrix environment
  • Assist in establishing standards for information systems procedures
  • Working with virtual technologies, Windows, O&M of these OSs
  • Ability to provide Tier 3 support
  • Hands on experience with MS Windows 2008 R2 server and Server 2012
  • Windows Engineering with Citrix engineering experience
  • Citrix Products: XenApp, XenServer, NetScalers, and XenDesktop 7.9
  • Blade Storage Concepts
  • MS Hyper-V, Visio
  • Working knowledge of Active Directory
  • Solid troubleshooting skills
  • Ability to self-learn, act on own initiative and work in a dynamic environment
  • Strong oral and written communication skills are required
  • Strong customer service skills
  • Ability to effectively prioritize and execute tasks while under pressure
  • MCSE/MCITP a plus
  • VDI Environment experience
  • Experience with Cloud services

Information Systems Mgr Technical & End User Services Resume Examples & Samples

  • Applies IS Strategy in the technical area
  • Supports Japan IS Lead to develop and maintain Japan IS Roadmap from technical point of view
  • Oversees and manages local IS Daily Operations which are centrally provided by the IS End User Service & infrastructure teams, especially regarding the needs of service localization from the factors of language, market, and culture
  • Identifies and arranges support process improvement actions with end user service team,
  • Assists the Corp IS End user Services & infrastructure teams during emergencies and major incidents
  • Provides consultancy in technical area to local clients
  • Delivers IS training to local clients for the Corp standard systems
  • Local vendor management and procurement
  • Identifies and follows-up issues for local applications and systems
  • Makes sure country infrastructure related requests always dealt with according to IS governance model
  • Leverages global and cross country solutions with virtual technical teams
  • Ensures delivery of technical solutions to business, either globally or locally managed
  • Supports coordination of executive and off-site events from technical side
  • Creates and contributes to development and maintenance of relevant policies, SOPs and associated documents for IS operations
  • Supports, participates in and responds to questions and findings from regulatory and other audits
  • College degree or equivalent industry experience
  • Minimum 3 years’ experience of end-user support or network/infrastructure support
  • Working technical knowledge of the following
  • Experience of pharmaceutical industry and exposure to working in regulated environments
  • Knowledge of IT systems used in business area, especially for pharmaceutical industry
  • Experience of team leading