Information Developer Resume Samples

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LC
L Cummerata
Libbie
Cummerata
73910 Camren Divide
New York
NY
+1 (555) 457 8359
73910 Camren Divide
New York
NY
Phone
p +1 (555) 457 8359
Experience Experience
Phoenix, AZ
Information Developer
Phoenix, AZ
Wiegand Group
Phoenix, AZ
Information Developer
  • Completes development of units with designs prepared by more senior developers
  • Closely work with software development engineers in Shanghai and other sites to get technical input or feedback
  • Develop a user-assistance strategy for a product
  • Team and personal development – You take time to drive your own development, whilst also encouraging team members and partners to do the same
  • Create software documentation aimed at audiences from end users to developers
  • Collaborate openly and effectively with other writers, designers, developers, and product management
  • Applies growing technical knowledge to maintain a technology area (e.g. Web-site Development)
Los Angeles, CA
Graduate Information Developer
Los Angeles, CA
Bahringer-Paucek
Los Angeles, CA
Graduate Information Developer
  • Developing relationships with engineering staff to obtain information about product developments
  • Is passionate about the success of others and actively provides support for their development
  • Under the direct supervision of more senior staff create simple publications or modify existing publications
  • Focusing on continuous process improvement and new content delivery models
  • Create and modify technical documentation
  • Work with a variety of media, including written documentation, web pages, help files, and digital media
  • Researching your product, knowing how it works, and how your customer will use the product
present
Chicago, IL
Senior Information Developer
Chicago, IL
Ward-Littel
present
Chicago, IL
Senior Information Developer
present
  • Works with the product development team, SMEs, and department leadership to obtain, analyze, and incorporate user feedback
  • Conduct thorough task analyses and create document plans. Work cooperatively with other IDs to coordinate tasks and share projects
  • Works with the Technical Communications team lead to improve and implement processes and best practices
  • Acts as a collaborative, cooperative member of the Information Development team
  • Work independently and rapidly to meet tight deadlines
  • Peer review other writers’ work
  • Working in cross-functional teams
Education Education
Bachelor’s Degree in Organizational Skills
Bachelor’s Degree in Organizational Skills
Northwestern University
Bachelor’s Degree in Organizational Skills
Skills Skills
  • Being a native English speaker (with a good knowledge of German), or a native German speaker with excellent oral and written knowledge of English
  • Proactively bring-in new ideas to improve the quality of deliverables
  • The ability to maintain rigour and precision while producing and editing highly-specialised material
  • The ability to work to deadlines, deliver on time, and ensure high quality
  • Ideally first-language proficiency in English, or excellent written and spoken skills in English
  • The ability to work to tight deadlines, deliver on time, and ensure high quality
  • Profound work ethic with excellent analytical skills including predictive modeling
  • Strong command of German and English language (both verbal and written. Knowledge of any other language is a plus)
  • Solid knowledge on Big Data and rating/ranking systems
  • First language proficiency in English with excellent communication, writing and grammer skills
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15 Information Developer resume templates

1

Ibm Rational Information Developer Resume Examples & Samples

  • Write new or update existing compiler user documentation based on engineering design documents
  • Bachelor's degree or higher, majoring in English, Computer Science, Technical Communications, or other relevant subjects
  • 3+ years of professional technical writing experience
  • Excellent English writing skills
  • Basic understanding of programming languages
  • Quick learner
  • Able to handle multiple projects and priorities
  • Strong interest in and comfortable with technology subject matter
  • Excellent interpersonal skills and communication skills
  • Detail-oriented and organized
  • Good problem-solving skills and can think and work proactively
  • Good planning skills
  • Able to work independently, with strong sense of responsibility and commitment to teamwork
  • Knowledge of markup languages, version control tools, and software development life cycle would be a plus
  • English: Fluent
2

Information Developer Resume Examples & Samples

  • Minimum two years work experience in web technologies
  • Experience with Medicaid systems
  • Experienced in some of the technologies: Java, ASP.NET - C#, CSS, XML processing, .NET Ajax Toolkit, Javascript, .NET Web Services, iText, PDF processing ASP, SQL, and Oracle
  • Experience with Systems development life cycle
  • Ability to code and test computer program
  • Ability to respond to customer problems/need
  • Ability to interact with operations, support, and customer group
  • Oracle, SQL, C++, Java, ASP.Net, .NET Web services, Classic ASP, HTML
3

Information Developer Resume Examples & Samples

  • Have a First Level University degree or equivalent experience and/or 0-5 years related experience
  • Have demonstrated understanding of content development and design concepts as well as analysis skills
  • Are technically inclined and have demonstrated an aptitude for learning technical concepts. Ideally, our candidate has a technical degree or minor along with the ability and desire to help users learn complex technical concepts through clear, concise, and relevant technical content. This role will support our HP Networking business. Working knowledge of networking technologies, protocols, and concepts is a plus
  • Are knowledgeable about current and emerging technologies such as Mobility and Social Media/Collaboration and how these emerging technologies may influence how we develop and deliver technical content
  • May have experience with or knowledge of Human Factors/Usability
  • Motivated to be part of a team that is striving every day to deliver industry-leading, transformative information experience for HP customers
4

Services Information Developer Resume Examples & Samples

  • 3 – 5 years of technical experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience (5-7 years in total)
  • Has sufficient depth and breadth of technical knowledge to be individually responsible for the implementation of a specific deliverable. Able to contribute to the design for deliverables
  • Has ability to perform/drive resolution of problems on individual products
  • Able to communicate broad and specific concepts with team and to peers
  • Able to produce documentation for use by team and customer
5

Senior Information Developer Resume Examples & Samples

  • Creating and maintaining customer documentation for HP Touchpoint Manager product portfolio
  • Installing new versions of the product and testing new features with the objective of understanding and documenting them for different types of audiences
  • Interviewing users and channel partners to understand their technical documentation requirements
  • Interviewing Engineering to develop timely and accurate technical documentation with the appropriate depth
  • Periodically reviewing and editing existing user guides and/or Knowledge Base articles
  • Periodically reviewing and editing account communications
  • Contributing to social media sites and submitting technical blog posts
  • Capturing screen shots and preparing them for use in online help and other documentation, and demos
  • Creating and updating technical content during the release cycle, including release notes
  • General editing and proofreading
  • Bachelor's degree, ideally with a focus in Marketing, Business Administration, Computer Science or related field plus eight years+ of corporate experience
  • At least 5 years of technical writing experience
  • Experience documenting Web applications
  • Experience with Adobe FrameMaker and other technical publishing software
  • Experience working in an Agile development environment
  • Experience creating videos or product demos
  • Passion for learning new technologies and communicating insights to different audiences
6

Information Developer Specialist Resume Examples & Samples

  • Typically a First Level University degree in Technical Communications, Computer Science or a related technical/communications field
  • 6 years’ or more of experience as an Instructional Designer creating videos and worked on image and sound editing tools, animation videos and digital movie tools
  • Understands concepts and develops in-depth working knowledge of products, applications and systems in the assigned area of responsibility
  • Exceptional writing and usability experience
  • Familiarity with one of the enterprise IT domains (systems, virtualization, networking,storage, databases etc.)
  • Experience producing procedural videos
  • Experience in working with css and JavaScripts
  • Excellent writing and verbal communication skills; solves problems actively and diplomatically; self-motivated; adapts easily to complex environments and distributed teams
  • Experience working with image and sound editing tools, animation videos and digital movie tools
  • Experience working with version control and bug tracking systems
  • Experience installing and configuring software products on Windows and UNIX-basedoperating systems and/or validating procedures in a production environment
  • Adapts to and learns new tools quickly
  • Familiarity with different Operating Systems
  • Experience in documentation Enterprise Software – Example: Systems/networking domain
  • Experience in Agile development process
  • Willingness to work with Global cross-functional teams
  • ProjectLeadership & Troubleshooting
  • TechnicalBreadth/Depth
  • Customer-CentricFocus
  • ThoughtLeadership
7

Information Developer Resume Examples & Samples

  • Must have excellent communication skills - both written and verbal
  • Knowledge of Arbortext Epic, Structured FrameMaker, RoboHELP, Graphic tools
  • Good command over technical writing practices and methodologies
  • Organize, develop, and revise structured technical information
  • Implement single-sourcing strategy including content mapping will be an added advantage
  • Extensive exposure to software product documentation & user experience on a variety of software products on different platforms
  • Desire and ability to learn new tools and products
  • Experience in writing for Operating Systems, Storage, or Networking documentation will be an added advantage
8

Documentation Center Information Developer Resume Examples & Samples

  • Analyzing customer information requirements and product specifications and communicating with development teams to define technical content
  • Technical writing responsibilities to create and maintain end-user product documentation for assigned projects in English
  • Coordinate technical and editorial reviews and incorporate feedback
  • Prepare and deliver final documents in web, online help, and print formats according to standard processes and schedule
  • Be involved in team discussions and activities
  • Assess customer feedback that comes in on your projects, share findings, and take appropriate action
  • Proactively communicate program changes (scope/schedule) to program managers in English
  • Candidate must be located in Taipei, Taiwan
  • Recent College graduate (Associate degree, First Level University degree, or Master program)
  • 1-2 years related experience
  • Excellent English reading, writing, speaking skills (Mandarin fluency a plus)
  • A strong understanding of writing and analysis skills
  • Comfortable working in a technical and lab environment
  • Able to easily learn highly technical products and concepts
  • Work independently or with team
  • Leverage and share best practices
  • High level of professional and business judgment when communicating with cross-functional, engineering, and management teams
  • Preferred experience with technical authoring tools and working in a structured authoring environment
9

Information Developer Resume Examples & Samples

  • Participates in code reviews
  • Prepares and executes unit tests
  • Typically a technical Bachelor’s degree or equivalent experience and a minimum of 0-2 years of related experience
  • May include highly experienced individuals performing entrylevel equivalent work who are nondegreed or degreed in an unrelated field
  • 0-2 years experience writing code using languages such as (and not limited to) COBOL, PL/1, Java, C, C++, C#, VB.Net. Basic Understanding of RDBMS databases such SQL Server and Oracle
  • Experience using (or an understanding of the use of) an Integrated Development Environment (e.g., Eclipse, Visual Studio)
10

Information Developer Resume Examples & Samples

  • Managing documentation deliverables, such as developer reference materials, tutorials, procedures, and conceptual information in an Agile environment
  • Creating documentation plans and managing content for Rackspace products and open source projects
  • Representing the writing organization on cross functional-teams and serving as primary point of contact for documentation-relate d issues
  • Writing API documentation in XML using DocBook, oXygen, and structured authoring techniques
  • Researching, analyzing, and organizing technical material into cohesive documentation
  • Managing multiple projects simultaneously and effectively handling changing requirements and timelines
  • Working with an editor to conform to departmental style guidelines
  • Coordinating publishing to support product release schedules
  • Participating in related technical writing projects as needed
  • Writing Knowledge Center articles and coordinating input and updates with cross-functional teams and other writers
  • Providing input and feedback to the UX team
  • Providing input and feedback and coordinating with the Training team
  • Coordinating with the Rackspace Community team
  • Providing input and feedback to the Technical Publications team
  • Becoming a product SME
  • Monitoring communications from software development teams, Software Development Kit (SDK) developers, and
11

Information Developer Resume Examples & Samples

  • Major in Computer Science, Electronic Engineering, Telecommunications, English, or equivalent
  • Candidate with technical background and good English proficiency is preferred, or candidate with language background and profound interest in IT is preferred
  • Excellence in written and oral English (please specify the details of your English skills in the resume, e.g. the scores of CET-6, TEM-8, TOEFL, IELTS, or GRE);
  • Great liking and proven learning capacity for information technology new stuff like cloud computing and mobile networking
  • A good thinker, an avaricious learner, and a single-handed problem solver;
  • Good teamwork spirit and commitment to deadlines
  • Chinese simplified: Fluent
12

Information Developer Resume Examples & Samples

  • Experience working in a continuous delivery model
  • An understanding of User Experience (UX) design fundamentals
  • At least 4 years experience in writing/developing technical information
13

Information Developer Resume Examples & Samples

  • Content design, authoring principles, and tools for creating high-quality information
  • Communication skills, to make complex information relevant, useful, and attractive for users
  • Product knowledge, as you work hands-on with the offerings that you document
  • DevOps, and also build, test, and delivery processes that turn our content source into client-ready output
  • Programming and scripting languages, to drive flexibility and automation into our work
  • Other products and tools, to enrich our deliverables or process, for example through interactive content
  • Write documentation for current and future product releases
  • Design, develop and maintain online documentation for innovative products and services
  • Collaborate openly and effectively with other writers, designers, developers, and product management
  • Take ownership and initiative when developing and delivering documentation that varies in size and scope, and communicate status proactively
  • A minimum of one year full-time experience in technical writing
  • A passion for communicating effectively. You need to understand the customer, and be able to explain or visualize complex concepts clearly and simply. Your communication style adapts to the audiences; from formal to deeply detailed, you convey the right information in the right way, every time
  • An interest in technology. You must be able to learn and use a variety of languages, want to work with the products that you're describing, and learn to troubleshoot issues as you try out scenarios and tasks
  • Excellent team-work. You need to build effective relationships with a broad set of colleagues in order to receive and present the very best information
  • Creativity. You need to identify the best ways of presenting information. You can also help improve aspects of our processes. Thoughtful diagrams are as much a part of your portfolio as a precise paragraph
  • Flexibility. You need to prioritize tasks, and be able to quickly switch between them, and to adjust to changes in the world of content delivery
  • Writing ability. You must be fluent in English, with clarity of communication a top priority. You can create a crisp 140 character tweet that conveys ideas and detail as clearly as a 1,400 word article
  • Agile development. You must have worked in a truly agile environment
  • Development. You have proven, applied knowledge of software engineering, databases and web development
14

Information Developer Resume Examples & Samples

  • Plan documentation work, either for a feature or for a whole project
  • Closely work with software development engineers in Shanghai and other sites to get technical input or feedback
  • Conduct peer review with peer writers and technical review with developers/testers
  • Work with our technical editor and other technical people to improve documentation quality and usability
15

Information Developer Resume Examples & Samples

  • Create and modify technical documentation and illustrations
  • With general direction create simple publications or modify existing publications
  • Understand the operation of security and fire products and document their operation
  • Able to format and lay out standard documents
  • Technical Illustration skills - particularly software architecture and UML
16

Graduate Information Developer Resume Examples & Samples

  • Ability to interact with senior staff as well as engineers from around the world
  • Adapts readily to changing work demands; maintains composure under pressure
  • Works effectively with others
  • Shares information. Demonstrates integrity
  • Honors commitments
  • Create and modify technical documentation
  • Under the direct supervision of more senior staff create simple publications or modify existing publications
  • Document formatting and layout
  • Work with a variety of media, including written documentation, web pages, help files, and digital media. A focus on Digital Media and delivering to support software usability is key to this role
  • Basic technical illustration
  • Technical Writing - Ability to create readable technical documentation under the direction of senior staff
  • Documentation software - Understands how to use documentation software (minimally Microsoft Word, ideally more sophisticated packages, including DITA, Arbortext, Framemaker, MadCap flare, etc.) to create well formatted documentation
  • Document management - Entry level understanding of document and revision control
  • Technical Illustration - Ability to create readable technical illustrations under the direction of senior staff using Corel Draw, Adobe Photoshop and Visio (or equivalents)
  • Software Development - Experience of developing software and/or working in an enterprise software development environment is a key additional qualification on this role. Skills in the fields of Big Data Analytics and Smarter Cities would also be advantageous
17

Qradar Information Developer Resume Examples & Samples

  • Design, develop and maintain online documentation for innovative products and services for Security Intelligence
  • Look for ways to improve the current documentation
  • Produce multiple deliverables with frequent releases
  • Maintain effectiveness in response to changing program requirements and incomplete information
  • Be creative and efficient in describing complex technology and environments
18

Qradar Information Developer Resume Examples & Samples

  • Ability to manage workload to meet specific deadlines
  • Must work effectively as part of a team and be able to exercise independent judgment within defined guidelines and procedures
  • Must be able to multi-task and manage priorities and adapt to changing work load requirements
  • Demonstrated verbal and written communication abilities
19

Information Developer Resume Examples & Samples

  • Independently work on creating high quality ID deliverables (wiki pages)
  • Develop product and domain expertise over a period of time
  • Monitor comments and issues on the wiki and resolve them within the set SLAs
  • Interact with cross-functional team members to understand documentation requirements
  • Complete assigned work within the given deadlines
  • Provide regular status updates and highlight risks to leads
  • Graduate degree
  • Excellent technical writing skills and a minimum 2 years of relevant experience
  • Good grasp of technical communication tools
  • Ability to understand complex software
  • Ability to translate complex information into simple and usable deliverables
20

Information Developer Resume Examples & Samples

  • Writing documentation in XML using DITA concepts
  • Writing online help that will be delivered through mainframe and GUI interfaces
  • Using scripts to convert FrameMaker files to XML topics
  • Managing multiple projects simultaneously and remaining productive in the face of changing requirements and timelines
  • Working with an editor to conform to legal and style guidelines
  • 2-4 years of experience in technical writing
  • Bachelor’s degree in a related field (English, technical writing, journalism, communications, or computer science) preferred
  • Strong writing, proofing/editing, and verbal communication skills
  • Ability to meet deadlines and manage own work both independently and as part of a team
  • Mainframe software knowledge highly preferable
  • Familiarity with XML, HTML, XMetaL Author, Adobe FrameMaker, and content repositories a plus
  • LI-SR1
21

Business Information Developer Director Resume Examples & Samples

  • Experience in managed care data analysis and an understanding of multiple data sources and formats required
  • Excellent knowledge and understanding of data warehouse structures, data flows and standard Business Information tools and programming/query languages is also required
  • Excellent leadership, problem solving, organizational, planning, presentation and interpersonal skills
  • Advanced degree in business, science, or health research is preferred
  • Ability to communicate effectively with all levels in the organization including executives
  • Independent, proactive cross-functional leadership experience collaborating with end users and designing programming/information solutions to meet their needs
  • Ability to recognize when a strategic change in process is required and modify approach effectively and efficiently to achieve desired business results
  • Demonstrated knowledge of California HMO delivery system
  • Experience with Tableau and/or other data visualization tools
  • SAS, SQL, and web-based programming experience
22

Business Information Developer Senior Resume Examples & Samples

  • Web based programming experience
  • Experience with relational databases and use of query tools, including SQL-based programming
  • Strong analytical, organizational, problem solving, and presentation skills
  • Advanced to expert level proficiency with MS Excel
  • Experience building views in Tableau and/or other data visualization tools
  • Ability to communicate effectively with multiple levels in the organization and to adapt programming approach given evolving business needs
  • Strong interpersonal skills including ability to interface with management and with clinical staff
  • SAS programming and Healthcare experience are a plus
23

Graduate Information Developer Resume Examples & Samples

  • Technical Writing Ability to create readable technical documentation under the direction of senior staff
  • Documentation software Understands how to use documentation software (minimally Microsoft Word, ideally more sophisticated packages, including DITA, Arbortext, Framemaker, MadCap flare, etc.) to create well formatted documentation
  • Document management Entry level understanding of document and revision control
  • Technical Illustration Ability to create readable technical illustrations under the direction of senior staff using Corel Draw, Adobe Photoshop and Visio (or equivalents)
24

Senior Information Developer Resume Examples & Samples

  • Proven ability to develop quality product documentation
  • Strong communication, interpersonal and presentation skills for interacting with team members. Ability to work in a Team-Orientated Environment
  • Strong ability to scope, plan, and estimate workload both independently and in conjunction with the Manager of Information Development
  • Ability to manage, mentor, and lead junior writers through complex projects
  • Excellent English writing and comprehension skills including excellent knowledge of American English and grammar
  • Understand the documentation life-cycle including planning, design, development, review, translation, production, and delivery
  • Produces products that conform to the company documentation and quality assurance standards
  • Ability to describe complex and technical topics clearly and accurately in a way that is appropriate for the target audience. Committed to creating useful documentation
  • Willingness and ability to organize a varied workload
  • Ability to prioritize and manage multiple tasks for on-schedule delivery
  • Demonstrated ability to work and adapt in a fast paced environment
25

Qradar Information Developer Resume Examples & Samples

  • Experience with Windows and/or Linux operating systems
  • Demonstrates verbal and written communications skills
  • Co-op or internship program enrollment is mandatory
26

Information Developer Resume Examples & Samples

  • Good understanding of the SDLC and DDLC
  • Experience in managing documentation schedules and deliverables
  • Experience with cross-site collaboration for content development
  • Components or features of an assigned product
27

Senior Information Developer Resume Examples & Samples

  • Minimum 5 years of experience developing technical documentation for enterprise software users, system administrators, and other technical audiences
  • Highly proficient with accepted industry-specific authoring tools, such as Confluence wiki, FrameMaker, Javadoc Help, RoboHelp, HTML, XML, Adobe Acrobat, SnagIT, Camtasia or Captivate, Paint Shop Pro, and so on
  • Extensive experience developing technical documentation for software products
  • Recent experience authoring content in a wiki environment
  • A strong understanding of the documentation development process, the software development process, and product lifecycles
  • A strong understanding of the relationships between cross functional teams. A willingness and ability to work effectively with and within the processes and systems established by those teams
  • Ability to quickly learn, document, and teach the use, features, and benefits of software products and solutions for technical audiences. Ability to quickly learn and teach new technologies
  • Ability to understand and document the big picture of product interactions and integrations
  • Thorough understanding of iterative and Agile project management methodologies
  • Excellent communication and interpersonal skills, with the ability to work effectively with globally-distributed and culturally-diverse departments
  • Ability to balance project ownership, individual work, and team-based documentation delivery. Ability to prioritize assignments based on business needs. Ability to balance work volume and quality documentation. Ability to handle multiple projects effectively
  • Ability to maintain creativity while working within IDD standards and guidelines
  • Ability to maintain professionalism when representing IDD. Help IDD cultivate good working relationships with groups internal and external to IDD and BMC
  • Strong negotiation skills
  • Characteristics: professional, results-oriented, high energy, strong technical aptitude, flexible, independent, detail-oriented, self-starter requiring minimal oversight, good follow-through, diplomatic, willingness to accept responsibility and accountability, willingness to accept assignments as dictated by the needs of the business, and a strong commitment to teamwork
28

Information Developer Resume Examples & Samples

  • Editing of Implementation Content within a Best Practices project using the appropriate templates, Standards & Guidelines and specific terminology
  • Coordination of translation activities
  • Knowledge transfer to colleagues
  • A good to excellent university degree in technical writing or a related subject or, alternatively, a language-based university degree
  • Proven experience in documentation tools and documentation standards as well as MS Office applications, especially MS Word and MS PowerPoint
  • Knowing how to use Ixiasoft is a plus
  • Willingness to acquire extensive product knowledge and learn new skills at short notice
  • 0% - 10%
29

Information Developer Resume Examples & Samples

  • DITA and the ID Workbench (Oxygen XML editor and transform tools)
  • Ability to work with Adobe Acrobat PDFs
  • Basic graphic design skills and tooling, for example SnagIt, for capturing screens
  • Proficiency in English
  • 3 years+ experience as a technical writer in IT field
  • University degree in a Computer Science or related discipline
  • Familiar with IT field related technologies and environment; Cloud, Mobile Devices, etc
  • Strong research skill
  • Good interpersonal skills, written & proof reading
  • Detail oriented, organized
  • Proactive and a really good team player
  • Familiar with project management and repository tools a plus
30

Information Developer for S Resume Examples & Samples

  • Coordination with other information developers in the different locations
  • Ensuring quality aspects and adherence to standards and guidelines
  • Creation of the Step-by-Step guide for the packages
  • Preferably native English speaker with excellent oral and written knowledge of English
  • Proven experience in technical writing
  • Knowledge on DITA CMS (Ixiasoft) is a plus
  • The ability to express complex technical information in a clear and precise manner
  • Outstanding communication and writing skills
  • The ability to work to tight deadlines, deliver on time, and ensure high quality
  • Flexibility and a readiness to communicate with other team members and to participate in knowledge transfer
  • 3+ years work experience, preferably in information development
31

Information Developer Resume Examples & Samples

  • Writing product documentation for a variety of audiences
  • Creating images, infographics, videos, and blogs for your product areas
  • Testing the software you describe
  • Asking for and implementing customer feedback for your deliverables
  • Collaborating with stakeholders to constantly improve the quality of your deliverables
  • You have a BS or MS degree in Technical, Linguistic or a similar field and have basic programming knowledge and skills
  • You demonstrate a general understanding of complex technical concepts and are able to distill them down into digestible chunks
  • You have an appreciation for the visual layout of content and a general understanding of design principles and methodology as well as relevant tools knowledge
  • You have excellent communication skills
  • You are fluent in English
  • Experience creating social media and multimedia assets (for example blogs, how-to videos, or e-learnings)
  • Experience with DITA and knowledge of topic-based writing
  • Technical knowledge on topics such as Java, client-server technologies, databases and/or XML
32

Information Developer Resume Examples & Samples

  • Fulfill roles as both a dedicated member of a company-wide documentation team and an integrated, co-located member of an engineering team that uses an "agile" (also known as eXtreme Programming) development process
  • Work closely with engineering team members on a daily basis to provide design feedback and user interface text and documentation in short, five-week engineering sprints
  • Plan and track own work assignments and deliver assignments on schedule
  • Represent documentation team in engineering
  • Document new features and maintain current documentation set
  • Become an active member in Ariba’s emerging user community by creating new content for the community, respond to feedback on existing content, or answer user questions
33

Information Developer Resume Examples & Samples

  • Research, plan, and create clear, concise, and technically accurate content or update existing documentation. Deliverables may include terminology, primary help (UI text), context-sensitive help, videos, social media content, and guides for installation, configuration
  • Express complex and abstract information (such as planning algorithms or business processes) in a clear and precise manner to ensure easy consumption by the target group
  • Collaborate with development teams and fellow technical writers/translators across various time zones to produce quality, customer-focused content
  • Assume responsibility for the creation and delivery of product documentation according SAP’s Standards & Guidelines
  • Take over willingly miscellaneous documentation-related coordination tasks
  • An excellent university degree in Technical Writing, IT, Business Studies or a related subject or, alternatively, a language-based university degree
  • Ideally first-language proficiency in English, or excellent written and spoken skills in English
  • Good written and spoken level of German
  • Outstanding communication, writing, and grammar skills
  • Experience in authoring in a DITA-based platform
  • Basic project management skills
  • Proven experience in working independently and being self-motivated
  • Flexibility to work in a dynamic environment with changing requirements
  • Customer-oriented work attitude
  • Two+ years of professional experience in writing technical documentation in an agile software development environment
  • Experience in working in virtual, multi-cultural, distributed development teams is a plus
  • 0-10%
34

Information Developer Resume Examples & Samples

  • Responsible for writing high quality documentation in support of our customers to help them install, upgrade and best utilize our solutions
  • You will work very closely with software developers, product owners and translators as needed. In particular, you will help create and/or review application text labels, release notes etc. as needed
  • You keep your team(s) on top of its documentation deliverables and related milestones
  • Where possible and applicable, you will identify areas where our customer facing documentation can be streamlined or better organized for easier consumption
  • You actively learn new technologies and business processes
  • You are a strong team player and go the extra-mile in support of your team
  • You are willing to learn and stretch yourself
  • University degree in technical writing or a language a related discipline (Literature, Journalism etc)
  • 0-2 years of experience as this is an entry level developer position for a new graduate
  • Excellent communications skills and mastery of English both written and verbal
  • Experience with state of the art content management systems
  • Ability to work on different parallel activities and in multiple under tight deadlines
  • Proven ability to follow through on commitments
  • Must be able to work onsite in La Crosse, WI; local candidates preferred
  • The ideal candidate would be able to start by January 2017
  • Knowledge of several editing and/or digital content creation tools a plus
  • Initial technical writer experience or successful completion of an internship a plus
  • Agile development experience (Scrum, TDD, and Continuous Integration) is an asset
35

Consumer Banking BIO Business Information Developer Resume Examples & Samples

  • Work with BA team to fully understand customer requirements and assist in the development of a comprehensive, automated BI Solution that meets standards and best practices
  • Work with Enterprise Information Systems (EIS) to identify data that needs to be extracted, transformed and loaded into the data warehouse to meet customer requirements
  • Transition developed BI solutions to Production Support (PSO)
  • Train end-users on the developed solutions and additional capabilities that the tools provide including ad-hoc and multidimensional analysis
  • Ensure proper configuration management and change controls are implemented throughout the BI lifecycle
  • Provide support as required to ensure availability and performance of developed BI solutions
  • Work with a team of on and off-shore developers, supporting one of the six lines of business within Consumer Banking
  • Bachelor’s degree or an equivalent combination of education and related work experience
  • 8 years of work experience as Business Intelligence Developer
  • Experience with Business Information Office and/or Financial Services industry
  • 3+ years’ experience developing and implementing enterprise-scale BI solutions including Dashboards, As-Hoc, Multidimensional Cubes, and Standard Reports
  • 3+ years’ experience with the Cognos 10.x product suite
  • 1+ years’ experience with QlikView
  • Experienced with SQL
  • Experience with data warehouse implementations
  • Knowledge of logical and physical data modelling concepts
  • Performance tuning experience related to reporting queries
  • Strong analytical, conceptual and problem-solving skills
  • Strong knowledge of Software Development Lifecycle (SDLC)
  • SAS experience is a plus
  • Experience working in an on/off-shore model
  • BA/BS in Computer Science or related experience
36

Information Developer Resume Examples & Samples

  • Create high quality user assistance deliverables (both text and multimedia) for a range of solutions within SAP Hybris Cloud for Customer
  • Participate in projects to improve UA deliverables, processes and content
  • Work closely with development and product management to proofread and edit content for linguistic correctness, readability, usability and correct terminology
  • Proactively acquire product knowledge and learn new skills emerging in the UA domain. participate actively in product enablement
  • Gather feedback on user assistance content from internal stakeholders, and adequately respond to customer feedback via communities or tickets
  • Act as an advocate for user experience within our unit and to this objective, work in close collaboration with product management, development and UX teams
  • Work with global teams and possess good organization skills and the ability to work independently
  • 2- 7 Years of Professional experience in information development preferred
  • Excellent University degree (for example, in technical writing or a related subject, such as languages, translation or communication studies)
  • First language proficiency in English with excellent communication, writing and grammer skills
  • Experience in working with MS Office applications (especially MS Word and MS PowerPoint)
  • Excellent working knowledge of DITA content management system and Adobe Captivate preferred
  • Flexibility and readiness to work with global teams
37

Information Developer Resume Examples & Samples

  • Working as an info developer, your main responsibilities will be
  • Creating and updating user assistance (UA) deliverables that enable end users to configure and use our functionality ( Terminology, UI texts, Application help, …)
  • Ensuring quality and adherence to standards and guidelines
  • Understand the business processes of the topic you will be working for
  • Collaboration with other info developers in our area
  • Developing a UA strategy for SAP Solution Manager which fits our hybrid and cloud strategy
  • A good university degree in technical writing, translation, English or business administration
  • Being a native English speaker (with a good knowledge of German), or a native German speaker with excellent oral and written knowledge of English
  • Experience in technical writing
  • The ability to take initiative and work independently
  • The ability to work to deadlines, deliver on time, and ensure high quality
  • Several years professional experience in technical writing
  • The position can be also filled as part time position
38

Information Developer Advanced Resume Examples & Samples

  • Work with a Senior Instructional Designer to define and schedule deliverables related to Instructor-led course development
  • Maintain and update current training material for Instructor-led courses using an XML-based internally developed toolset
  • Test the training material for technical accuracy
  • Create support material/media for instructors including lecture notes and PowerPoint presentations
  • Maintain a list of exercises and descriptions
  • Develop eLearning courses based on a given storyboard using Captivate
  • Ability to learn new technology and products quickly
  • Good eye for details both aesthetically and technically
  • 2 years of experience in a related field or Masters degree in Instructional Design
  • Working knowledge of any CAD system (CATIA, NX, Creo, Autodesk)
  • Basic understanding of XML
39

Information Developer for S Resume Examples & Samples

  • Terminology: Defines and maintains terminology and glossary in own domain for documentation and UI texts
  • Information Development: Plans and writes documentation in line with SAP or product-specific Standards and Guidelines. Works in close cooperation with other project members (e.g. from development, product management) to describe the application, installation, and configuration of SAP software
  • Quality: Proofreads and edits content for linguistic correctness, readability, usability and correct terminology. Triggers language editing process (if applicable). Runs appropriate quality checks, actively gathers feedback on documentation from at least internal stakeholders, and adequately reacts on customer feedback (e.g. from CSN tickets or Help Portal feedback). Tests the output of the documentation on every distribution channel
  • SAP-wide and/or cross-KM projects and concepts: Participates in cross-KM projects for continual improvements to Knowledge Management tools, processes, and content
  • Professional experience in information development preferred
  • First language proficiency in English, preferably with excellent written and spoken German, or first language proficiency in German, with excellent written and spoken English
  • Excellent university degree (for example, in technical writing or a related subject, such as languages, translation or communication studies). SAP documentation test (as part of standard recruitment process)
40

Information Developer Resume Examples & Samples

  • Experience with machine learning
  • Practical knowledge of working with scalable platforms for processing of huge data sets and
  • Ability to understand the data, associated processes and business implications,
  • Scaling from minimum viable product up to shippable production code, building and maintaining innovative new products from the ground-up
  • Establishing and leveraging a customer feedback channel to improve the offerings and define the product roadmaps
  • Represent the business unit in internal and external events
  • Build and grow the team, coach and mentor less experienced colleagues and lead by example
  • Master Degree or equivalents in Computer Science with Mathematics and Statistics EEO, Technical Engineering, or related field
  • Strong customer focus and entrepreneurial mindset
  • Track record and Hands on experience in handling large data set
  • Profound work ethic with excellent analytical skills including predictive modeling
  • Know How on Data Mining and semantic analysis of data
  • Show passion on the job: act as a role model for the team, show authentic behavior, pride and enthusiasm in the own job, demonstrate best practices and encourage your team members to share own experiences
  • Strong command of German and English language (both verbal and written. Knowledge of any other language is a plus)
  • Experience on Data Science and Machine Learning
  • Experience with SAP cloud solutions and data models
  • Solid knowledge on Big Data and rating/ranking systems
41

Information Developer Resume Examples & Samples

  • A good to excellent university degree in technical or a related subject or, alternatively, a language-based university degree
  • Self-organized working style
  • Constructive and open style of communication as a team player
  • The ability to explain complex technical information in a clear and precise manner
  • Creating and updating user assistance (UA) deliverables that enable end users to use our implementation tools (Web Assistant/primary help, Application/secondary help, UI texts, terminology)
  • Work in a cross-functional team with developers and product owner, as well as other information developers and translators
  • Research and define technical and business terminology
  • Experience in information development coordination or project management is a plus
  • Experience in working with international teams is a plus
42

Graduate Information Developer Resume Examples & Samples

  • Writing technical content in collaboration with ARM’s product development teams
  • Structuring and organising information in a manner appropriate to the method of delivery
  • Working closely with the product development teams to obtain source information from personal investigations, internal project documentation, and interviews with subject matter experts
  • Ensuring that the technical content meets the requirements of the end users
  • Tracking and reporting on the progress of the technical content lifecycle
  • Ensuring that content maximises comprehension and ease of use without the loss of precision and technical accuracy
  • Incorporating review comments
  • Ensuring that technical content complies with corporate standards
  • Computer Science
  • Electrical and Electronic Engineering
  • Mathematics
  • Linguistics
  • Science subjects
  • Demonstrable evidence of an active interest in technology, and a willingness to learn about ARM’s products
  • Creativity and an open mind
  • Operates effectively and openly in teams and shares both knowledge and success with others
  • Builds strong and lasting relationships based on mutual trust
  • Actively seeks out and encourages alternative viewpoints and ideas
  • Applies critical thinking to select the best way forward
  • Demonstrates a positive attitude in gaining insight from team experiences and is receptive to feedback
  • Is passionate about the success of others and actively provides support for their development
  • Listens and explores alternative perspectives before carefully shaping work that will deliver impactful results
  • Persuades rather than pushes when influencing colleagues
  • Acts with a thoughtful sense of urgency
  • Demonstrates a helpful, can-do attitude
  • Thinks and acts in the best interests of our customers and partners
  • Strives to achieve win-win outcomes for ARM and our customers
43

Information Developer Resume Examples & Samples

  • Basic knowledge in one or more ARM technologies and products
  • Additional skills related to the Information Developer’s team
  • Experience in Microsoft Word
  • Basic knowledge on FrameMaker and DITA (not a must)
44

Senior Information Developer Resume Examples & Samples

  • A good degree or post-graduate qualification in a relevant subject, for example
  • Computer science
  • Information development
  • Other degree or post-graduate qualification in relevant field
  • Experienced information developer, with a proven track record of writing for global audiences
  • Very good understanding of the documentation production cycle
  • Very good knowledge of industry standard tools and technologies, with the ability to learn and adapt, for example
  • Technical writing tools
  • Content management systems
  • Multimedia authoring tools
  • Version control systems
  • Excellent knowledge of the English language
  • Team player with ability to work in a collaborative environment
  • Creative, dynamic thinker, open minded and strong problem solving skills
  • Fast learner of new technologies and standards
  • Confident with metrics and good numeracy skills
  • C programming language
  • Familiarity with cryptography, data security, network security (VPN, SSL, IPSec) and standards
  • Experience and understanding of Linux kernel programming
  • Familiarity with embedded platforms
  • Experience with platform bring-up and hardware and software integration
  • Familiarity with ARM processors
  • Doxygen or similar tools
  • At ARM, we are proud to have a set of behaviours that reflect our unique culture and guide our decisions, defining how we work together to defy ordinary and shape extraordinary. These behaviours are assessed as part of the recruitment process
  • Partner and customer focus
  • Collaboration and communication
  • Creativity and innovation
  • Team and personal development
  • Impact and influence
  • Deliver on your promises
45

Senior Information Developer Resume Examples & Samples

  • Works with the product development team, SMEs, and department leadership to obtain, analyze, and incorporate user feedback
  • Employs effective methodologies for project management, such as: performing task analyses; identifying and communicating project requirements; creating and maintaining effective project plans; and collaborating with team members on potential reuse and release timing
  • Strives for product expertise to thoroughly understand the needs of different audience groups and how users relate and interact with Omnicell products
  • Develops intuitive, “right-sized”, content that is delivered through the most effective channel to meet user needs
  • Acts as a collaborative, cooperative member of the Information Development team
  • Author and revise product content for multiple audiences, applying content architecture methodologies
  • Participate actively in all scrum activities, and manage TFS entries that relate to information development. Ensure that ID tasks are appropriately reflected in sprint planning
  • Serve as ID content user experience representative for the scrum team; participate in on-screen content authoring and editing; champion and own on-product assistance
  • Conduct thorough task analyses and create document plans. Work cooperatively with other IDs to coordinate tasks and share projects
  • Champion the customer information experience. This includes internal and external user and technical audiences. Willingly hear tough feedback and address issues in a prescriptive, logical way that furthers the department mission. Use sound judgment, and SME sounding boards, to balance individual requests (reactive) with overall ROI (proactive)
  • Respond promptly to customer and employee information requests as an SME; follow ID team guidelines and policies for good customer service
  • Collaborate with cross-functional teams to validate and schedule deliverables to address needs. Track progress and regularly report to management and team
  • Provide peer reviews of content for other IDs. Ensure company quality standards and customer experience goals are met for each audience type
  • Proven written and verbal communication skills
  • Demonstrated eye for detail and elements of content and UX design
  • Strong organizational and time management skills; ability to prioritize tasks and meet deadlines
  • Bachelor’s degree with 5+ years in information development, technical writing, or creating and revising product content for multiple audiences, OR Associate degree and Technical Writing Certificate with at least 7+ years in information development, technical writing, or creating and revising content for multiple audiences
  • Experience with
46

Information Developer Resume Examples & Samples

  • University graduate level or equivalent, with a background in Electronics/Computer Science or equivalent with maximum 3 years of industry experience
  • Self-starter, able to work independently with sound judgement and clear decision making skills
  • Flexible, pragmatic and agile approach to work
  • Information Development Skills - Good, with the following exceptions
47

Information Developer Resume Examples & Samples

  • Develop documentation to industry standards and to appropriate audience skill level
  • Collaborate with engineering and support personnel to determine technical information requirements based on user stories, design documents, engineering specifications, and discussions
  • Create documentation plan and share the progress with the stakeholders periodically
  • Review and revise information based on internal and external customer feedback
  • Participate in product improvement initiatives such as usability, process improvements, and developing videos
  • Ability to estimate and plan the documentation deliverables without any supervision
  • Experience in creating software documentation for native English users. Excellent hold on English grammar
  • Thorough understanding of technical writing standards, processes, and their application
  • Ability and flexibility to work with teams across different geographies
  • Must be technically inclined to understand infrastructure, enterprise product technologies, and analyze documentation requirements
  • Experience in creating documentation for mobile applications
  • Strong knowledge of Adobe FrameMaker (Structured)
  • Knowledge of project management activities
48

Information Developer Resume Examples & Samples

  • At least 2 years experience in technical writing or equivalent experience in a technical environment
  • At least 1 year experience in designing information
  • At least 2 years experience working within IBM
  • Aptitude for understanding complex, technical subjects is an asset
  • Familiarity with GitHub or other source control repository system is an asset
49

Information Developer Resume Examples & Samples

  • Excellent written and verbal communication skills as this role is all about learning and creating excellent content
  • Good technical skills, such as programming and scripting, as well as a solid understanding of the overall software development process
  • Familiar with and have created content using the Darwin Information Typing Architecture (DITA) eXtensible Markup Language (XML) language
  • Specific experience in Java or C programming
  • Ideal candidates combine all these areas with formal education and experience in software human factors visual and interactive design
  • Prior internships or closely related work experience is also desired
50

Business Information Developer Senior Resume Examples & Samples

  • Develops and executes data mining analyses
  • Uses program languages to extract data
  • Develops new and standard reports utilizing data warehouse information
  • Programs and writes queries and reports
  • Conducts training on use of applications developed
  • 3-5 years’ healthcare data analysis or related experience
  • Ability to manipulate large sets of data is also required
  • Experience with healthcare fraud, waste and abuse analytics is a plus
  • This job is focused on complex and varied metrics, making recommendations and providing assistance to staff
  • 5+ years healthcare data analysis or related experience
  • Strong analytical, organizational, presentation, and problem-solving skills
  • This job is more focused on higher level technical expertise, mentoring staff in lower job levels, more customer facing, higher level of collaboration, work is higher volume and/or higher risk, and modeling
  • Communication skills (both verbal and written, to various audience types)
  • Organizational Skills
  • Diligence in the face of complicated and/or uncertain questions and issues
  • Above proficient analytical skills in query design, interpretation, debug, and reparation resolution
  • Familiarity with healthcare claims data
  • Above proficient knowledge of FACETS and/or other claims adjudication systems
  • Above proficient skills in MS Access and Excel
  • Above proficient programming experience in T-SQL, Oracle, Teradata, SSIS, SAS
  • Experience with Hadoop a plus
  • Experience with Software Development Life Cycle (SDLC), ETL, data base design
51

Technical Information Developer Resume Examples & Samples

  • Experience in XML editing
  • Experience with Content Management Systems
  • Experience with 3D engineering/modeling software
  • Proficient in digital photography, digital graphic file concept and management
  • Strong background in service management and mechanics
  • Working knowledge of engineering releases / procedures, blueprint reading and manufacturing processes
  • Possess a strong knowledge of the safe operation, servicing and repair of agricultural equipment
  • Ability to effectively communicate with personnel in a variety of departments to gather and verify specifications and procedures
  • Demonstrated leadership abilities in Technical Publications
  • At least 7 years technical publications experience
  • 3-5 experience in technical writing
52

Graduate Information Developer Resume Examples & Samples

  • Designing and developing installation instructions, operator, and service manuals
  • Taking technical specifications and creating clean and elegant information solutions
  • Developing relationships with engineering staff to obtain information about product developments
  • Researching your product, knowing how it works, and how your customer will use the product
  • Improving product usability and embedded help
  • Advocating for communication solutions that will benefit our customers
  • Focusing on continuous process improvement and new content delivery models
  • DITA
  • Arbortext Editor
  • Oxygen Editor
  • Framemaker
  • MadCap Flare
  • Corel Draw
  • Adobe Photoshop
  • Adobe Illustrator
  • Visio
53

Senior Information Developer Resume Examples & Samples

  • Experienced information developer, writing for global audiences
  • Experienced writing technical documentation in a technology area where similar technical skills are applied. Alternatively writing for the microprocessor, computer hardware or software industry
  • The industry in which ARM operates
  • Embedded electronics
  • Microprocessors
  • System-on-chip designs
  • Software and hardware engineering
  • HTML, XML and scripting
  • Some experience line managing small teams
  • Coaching and mentoring
  • Setting and tracking objectives
  • Developing team members
  • Managing performance
54

Senior Information Developer Resume Examples & Samples

  • 4-6 years experience working in Information Development department or similar environment
  • Excellent writing and technical skills in developing linear and non-linear user assistance for multiple media
  • Excellent skills in print and online authoring tools
  • Experience working on Content Management systems desirable
  • Excellent in User Interface (UI) standards for supported platforms
  • Solid knowledge of how information development fits into product lifecycle
  • Solid knowledge of emerging trends in profession
55

Business Information Developer Senior Resume Examples & Samples

  • Works collaboratively with business SME’s and technical counterparts; applies technical knowledge to develop and enhance solutions
  • Performs data mining and analyses to support Program Integrity Analytics concept and model research and development
  • Develops strategic report applications from data warehouses
  • Determines how decision support systems will provide the data required to make effective business decisions
  • Establishes and maintains strong knowledge of data warehouses, data definitions, system capabilities, operational processes, and data integrity issues
  • Performs modeling of information sources and flows
  • May coordinate the activities of a project team and monitors project schedules and costs for own projects
  • Develops and supports complex data warehouse-related applications for business areas requiring design and implementation of database tables
  • Curious, driven, highly motivated and interested in being a key contributor to the mission
  • Excellent work ethic
  • Experience with healthcare data and/or healthcare fraud, waste and abuse analytics is highly preferred
  • Leadership skills and ability to take initiative and drive results
  • Communication skills (both verbal and written)
  • Above proficient knowledge of health care claims adjudication systems
  • Experience with Software Development Life Cycle (SDLC), ETL, database design
  • 3-5 years’ healthcare data analysis or related experience or any combination of education and experience, which would provide an equivalent background
  • 5+ years healthcare data analysis or related experience or any combination of education and experience, which would provide an equivalent background
  • This job is more focused on higher level technical expertise, mentoring staff in lower job levels, more customer- facing, higher level of collaboration, work is higher volume and/or higher risk, and modeling
56

Graduate Information Developer Resume Examples & Samples

  • Shares information
  • Demonstrates integrity
  • Entry level position with 0-2 years of technical writing experience
57

Information Developer Resume Examples & Samples

  • Technical Writing: Ability to understand the operation of fire and security products and transform that understanding into readable technical documentation
  • Documentation software: Understands how to use documentation software (minimally Microsoft Word, ideally more sophisticated packages, including DITA, Arbortext, Framemaker, MadCap flare, etc.) to create well formatted documentation
  • Document management:Good understanding of document and revision control
  • Technical Illustration:Ability to create readable technical illustrations under the direction of senior staff using Corel Draw, Adobe Photoshop and Visio (or equivalents)
58

Senior Information Developer Resume Examples & Samples

  • Work with engineering to obtain source material (specifications, illustrations, etc.) for technical publications. Create and modify technical documentation from that material
  • Provide guidance to more junior technical communications staff and help them with obtaining and understanding source material
  • Ability to quickly understand the operation of security and fire products and document their operation
  • Able to format and lay out the full range of documents produced by Johnson Controls
  • Expert with a variety of media, including written documentation, web pages, help files, and digital media
  • Technical Writing: Ability to obtain source material and use that to understand the operation of fire and security products and transform that understanding into readable technical documentation
  • Documentation software: Deep understanding of the latest documentation software and how to use it to create well formatted documentation. For example: DITA, Arbortext, Framemaker, MadCap flare, etc
  • Document management: Excellent understanding of document and revision control
  • Advanced media: Excellent understanding of the variety of media available for delivering technical information and how to use them appropriately
  • Technical Illustration: Ability to create readable technical illustrations with minimal supervision using Corel Draw, Adobe Photoshop and Visio (or equivalents)
  • Publication: Advanced understanding of publication technologies and methodologies
  • Social Media: Knowledge and experience of social media (Wiki, forum, blogging, etc.) for technical communication would be a distinct advantage
59

System Information Developer Resume Examples & Samples

  • Participates as a member of development team
  • Performs work assigned by others
  • Typically a technical Bachelor's degree or equivalent experience
  • Minimum of 6 years of related experience
  • Experience writing code using languages such as (and not limited to) COBOL, PL/1, Java, C, C++, C#, VB.Net
  • Basic Understanding of databases such SQL Server and Oracle
  • Healthcare Industry experience preferred
60

System Information Developer Resume Examples & Samples

  • Minimum of 2 years of related experience
  • Experience writing code using C programming language
  • Healthcare Industry experience preferred, but not required
61

Information Developer Resume Examples & Samples

  • Develop customer friendly documentation to industry standards and to appropriate audience skill level
  • Participate in product improvement initiatives such as usability and process improvements
  • Usability/user experience testing and documentation
  • Experience in creating videos using tools like Camtasia
62

Information Developer Resume Examples & Samples

  • Creates user assistance (UA) deliverables that enable users to deploy, administer, and use SAP software. UA deliverables include, but are not limited to, terminology, UI texts, guides, multimedia, scripts, context-sensitive help, tutorials, and social-media content
  • Collaborates and communicates with internal stakeholders, such as subject-matter experts, user experience (UX), development, validation, and product support, as applicable
  • May collaborate and communicate with external stakeholders such as customers and partners to develop and review UA deliverables through, for example, customer engagement activities, social media, usability tests, and feedback channels
  • May identify information needs of users for UA deliverables and other content by researching social media (for example, discussion forums on SAP SCN), and is aware of and responsive to what users are discussing
  • Ensures UI texts are clear and translatable, and support the tasks of the user. Acts as an advocate for an excellent user experience
  • Uses appropriate style and tone for the product and the audience according to the target group and market. Seeks guidance and support of more senior colleagues
  • Receives and implements feedback on UA deliverables
  • Applies all relevant SAP standards and guidelines for the given product/area, and ensures UA deliverables are aligned with them, as well as with the content architecture
  • Proofreads and edits content for relevance and linguistic correctness, as well as for terminology that is simple, consistent, and that conforms to industry standards
  • Submits content for language editing to a KM colleague with first-language proficiency, if required, to ensure high-quality deliverables in the source language
  • Uses the software to test the accuracy of UA deliverables
  • Prepares content for delivery, including the provision of metadata, following the standard production process
  • Follows relevant industry and technology trends for user assistance, as applicable, at SAP
  • Ideally first-language proficiency in English, or excellent written and spoken skills in English, preferably with excellent written and spoken skills in one or more local languages
  • University degree (for example, in technical communication or a related subject, such as languages, translation, or media and communication studies)
  • 2+ years of experience in information development
63

Senior Information Developer Resume Examples & Samples

  • University graduate level or equivalent
  • Information Development Skills - Excellent, with the following exceptions
  • Good knowledge of the documentation lifecycle concepts
  • Excellent customer focus
  • Industry Standard Tools and Technologies, including DITA XML – Very good, with the following exceptions
  • Good knowledge of Adobe Acrobat Professional and FrameMaker
  • Good knowledge of the Darwin Information Typing Architecture (DITA) data model
  • Process knowledge – Good, with the following exception
  • Very good ARM business knowledge
  • Soft skills – Good, with the following exceptions
  • Very good business ethics
  • Very good communication and interpersonal skills
  • Very good precision and attention to detail
  • Very good time management
  • Experience documenting Image processing hardware and/or software
64

SVC Information Developer Resume Examples & Samples

  • Experience of ETL systems
  • CMS experience (esp. Umbraco)
  • Web Services
  • Experience with Red Gate tools
  • Experience with TFS
  • Design experience – candidates who can demonstrate an ability to design an attractive and functional web site would have a significant advantage
  • Degree educated - 2:1 (or equivalent) or higher
  • Minimum 5 years’ experience of web development with C#, ASP.Net & SQL Server
65

Information Developer Resume Examples & Samples

  • Facilitate classroom training/workshops for existing employees being introduced to HPE’s Integrated Property Tax Solution
  • Partner across the HPE and San Diego County organizations to create new training materials and job aids assisting integration of a web-based property tax solution with existing County policies and procedures
  • Design and develop e-learning and/or blended solutions which incorporate multimedia elements
  • Track and analyze programs by examining learners’ satisfaction levels and level of knowledge transfer; helps to develop and revise programs, evaluation tools and measurements to determine effectiveness of curriculum content
  • In conjunction with the Training Lead, conducts needs analysis, gap analysis and audience analysis to identify performance gaps and recommend and integrate appropriate solutions
  • Working with HPE business analysts and county subject matter experts, design, develop and deliver instructor-led training, e-learning and blended learning solutions
  • Design, develop and support the delivery of instructor led training, e-learning and blended learning solutions
  • 3–5 years demonstrated experience developing and delivering training (or relevant educational equivalent)
  • Strong presentation and classroom facilitation skills
  • Demonstrated experience working independently and with a team
  • Experience using MS Office suite and authoring tools such as Captivate and Camtasia
  • Experience using SharePoint
  • Experience in finance and/or software development
  • Experience working with and translating technical materials
  • Understanding of California Property Tax process and procedures
  • Knowledge of adult learning theory
  • Familiarity with the application of the ADDIE, SAM and / or AGILE model(s)
66

Information Developer Resume Examples & Samples

  • Analyze the needs of the target audience
  • Study and understand requirements documents, design documents and
  • Two to five years’ experience developing software documentation
  • Excellent writing, communication, and analytical skills
  • Flare or RoboHelp, FrameMaker, and Acrobat experience
  • Information Mapping training
  • LI-SCP
67

Medicare MCS Services Information Developer Resume Examples & Samples

  • This position requires a motivated individual with healthcare and Medicare claims processing experience
  • MCS knowledge required
  • Develop technical designs for required systems changes
  • Code and test Change Requests in the development, enhancement, and maintenance of the MCS environment using the
  • Typically a technical Bachelor's degree or equivalent experience and a minimum of 6 years related experience or a
  • Demonstrated ability to work with remote data centers in executing cycles
  • Skilled in IBM Mainframe platform, MVS operating system, TSO/ISPF
  • Familiarity with Network Data Mover
  • Established knowledge of MCS system required
  • Strong written and verbal communication at a level appropriate for customer and CMS interaction/visibility
  • Capable with MSOffice (Word, Excel, PowerPoint, Outlook)
  • Systems Development Methodology knowledge/experience (e.g., SLC, CMMI)
68

Information Developer Resume Examples & Samples

  • 1-3 years information development experience
  • Knowledge of or experience with topic-oriented writing
  • Basic knowledge of print and online authoring tools
  • Basic understanding of user assistance development principles, theories, and concepts
  • Exposure to documentation for software products
  • Knowledge of content management systems, XML authoring, and graphic editing tools such as Visio
  • Self-starter and an ability to quickly learn new tools and products
  • Bachelor’s degree with exposure to information technology and technical writing or journalism
69

Information Developer Trainee Resume Examples & Samples

  • 1 - 3 years
  • Develop and deliver technically accurate, high quality, on-time documentation based on thorough understanding of the product
  • Collaborate with engineering to determine technical information requirements based on user stories, design documents, engineering specifications, and discussions
  • Experience in creating software documentation for native English users
  • Excellent hold on English grammar
  • Familiar with Adobe Frame Maker (Structured)
  • Ability to explore and analyze product features and leverage it for user documentation
  • Fair understanding of technical writing standards, processes, and their application
  • Strong communication skills and interpersonal skills to work with software developers, testers, support engineers, and doc team members
  • Experience in documenting software products for technical audience
70

Information Developer Resume Examples & Samples

  • SDLC
  • COBOL
  • JCL
  • TSO
  • Java
  • Oracle
  • PL/SQL
71

Information Developer Resume Examples & Samples

  • Typically a First Level University degree in Technical Communications, Computer Science or related technical/communications field and a minimum of 2-4 years related experience or an Advanced University degree and up to 2 years related experience or equivalent
  • Understand software and hardware technology area concepts and develops working knowledge of products/processes, applications and systems in assigned area of responsibility such as authoring tools and source management
  • Ability to operate in multiple disciplines (multi-platform products)
  • Existing product within a technology, or new product within a technology with supervision
72

Services Information Developer Intermediate Resume Examples & Samples

  • Has ability to perform/drive resolution of problems on combinations and interactions of products
  • Able to communicate and present complex issues with assurance and confidence. Demonstrates the use of consulting skills including: questioning, listening, ideas development, permission and rapport, and influencing
  • Ability to conduct/lead oral status/technical interchange meetings with clients on small to medium sized engagements
  • Able to discuss (within own area of expertise) requirements with a customer, and to challenge and clarify when appropriate. From the requirements, able to develop a high level design or plan, and then estimate the amount of effort required to deliver. Able to advise the engagement owner about the risks associated with this work package
  • Ability to work with a team to provide written responses to technical proposals and /or reports/documentation for delivery
  • Has sufficient depth and breadth of technical knowledge to be individually responsible for the design and scope of deliverables within
  • 3+ years of working experience with Java/J2EE
  • 3+ years of working experience with Servlets and JSP
  • 3+ years of working experience with JavaScript
  • 3+ years of working experience with XML and XSD
  • 3+ years of working experience with HTML
73

Services Information Developer Specialist Resume Examples & Samples

  • Content Manager Version 8.5.1 or later
  • Must have experience with installation and configuration of Content Manager and supporting components and products (WebSphere Application Server, DB2, Content Navigator, eClient)
  • Extensive familiarity with Content Manager Item Types and components
  • Experience with Content Manager API development a strong plus but not required
  • Experience with Content Navigator API and Navigator Plugin development a strong plus but not required
  • Must have experience with CM8 and Kofax running on a Windows Platform
  • Familiarity with WebSphere Application Server installation/configuration
  • DB2: must have at least intermediate DB2 level experience
  • SQL: must have in depth familiarity with SQL language
  • Good Coding skills and experience with coding, regardless of languages, but C#, Java and Windows scripting preferred
74

Information Developer Resume Examples & Samples

  • Liaise effectively with developers, testers, product managers, and other writers
  • Cooperate and work effectively with subject matter experts to gather information
  • Challenge decisions and put your point of view eloquently
  • Act as an advocate for the user by making suggestions to improve software
  • Test and review the usability of products as software evolves
  • Review and propose improvements to both UI strings and public APIs
  • Understand new concepts in software and programming languages quickly
  • Extrapolate documentation requirements from specifications and emerging software
  • Create software documentation aimed at audiences from end users to developers
  • Demonstrate a practical knowledge and understanding of writing clear and concise prose
  • Exhibit knowledge of Java-based programming technologies
  • Describe your experience of working as part of an agile development team
  • Show examples of writing about enterprise-class applications
  • Demonstrate an ability to write code as well as describe it
  • Knowledge of Java-based programming technologies
  • Experience of working as part of an agile development team
  • Experience of working effectively with developers, testers, product managers, and other writers
  • Be able to work effectively with subject matter experts to gather information
  • Knowledge of test and review the usability of products as software evolves
75

Information Developer Resume Examples & Samples

  • The ability to maintain rigour and precision while producing and editing highly-specialised material
  • Willingness to accept new challenges
  • Some years of writing or engineering experience in a professional capacity
  • It is a bonus if you also have knowledge of one or more of the following
76

Senior Information Developer Resume Examples & Samples

  • Learn new products/features in depth
  • Document new products, platforms, and features
  • Maintain documentation for previous product versions
  • Write release notes and support documentation, when required
  • Gather information from team meetings, product specifications, interviews withsubject-matter experts
  • Test the feature configurations on the product
  • Manage multiple projects for software and/or hardware products
  • Peer review other writers’ work
  • Gather and address feedback from multiple sources
  • Work independently and rapidly to meet tight deadlines
  • Excellent technical aptitude. Should be able to learn any new product in very less time
  • Experience in working in technical domains such as networking, databases, virtualization, cloud, VPN, telecom, or management/monitoring solutions
  • Excellent writing skills
  • Following organizational and industry standards (such as Microsoft Manual of Style for Technical Publications)
  • Good knowledge of the principles of technical writing
  • Managing multiple versions of topics
  • Tracking and prioritizing multiple simultaneous projects
  • Working in cross-functional teams
  • Good demonstrated technical research capabilities
  • Knowledge of Adobe Experience Manager (AEM)
  • Knowledge of DITA/XML desirable but not necessary
  • Some experience with UNIX/Linux, virtualization, and/or networkingtechnologies
  • Experience in packet-switched networking technology or similar complex technology is highly desirable
  • BS, BE, or BA in technical/professional communication, English, computer science, electrical engineering, or other related field
  • 3 - 7 years’ experience in documenting software products
77

Senior Information Developer Resume Examples & Samples

  • Typically a technical Bachelor's degree or equivalent experience and a minimum of 7-8 years related experience or a Master's degree and a minimum of 45years of experience
  • More than 7-8 years experience writing code using languages such as (and not limited to) COBOL, PL/1, Java, C, C++, C#, VB.Net
  • Strong understanding of modern SCM (software configuration management)
78

Advanced Information Developer Resume Examples & Samples

  • Typically a technical Bachelor's degree or equivalent experience and a minimum of 4years related experience or a Master's degree and a minimum of 2 years of experience
  • More than 4 years experience writing code using languages such as (and not limited to) COBOL, PL/1, Java, C, C++, C#, VB.Net
  • Basic Understanding of RDBMS databases such SQL Server and Oracle. Basic understanding of modern software design and development methodologies (e.g., OO)
  • Experience on one or more full release project life cycles
  • Experience using an Integrated Development Environment (e.g., Eclipse, Visual Studio)
79

Senior Information Developer Resume Examples & Samples

  • Collaborate with software developers, testers and project stakeholders to deliver content for end users in the form of installation, integration, user guides, help files and API documentation
  • Provide guidance and instruction to junior information developers and help them with obtaining and understanding source material and content structure
  • Expert with a variety of media, pdf, web pages, help files, and digital media
  • Acts as an expert information developer and information architect
  • Technical Writing - Ability to obtain source material and use that to understand the operation complex software products and transform that understanding into readable technical documentation
  • Documentation software - Experience in XML authoring, and DITA. For example: Oxygen, Arbortext, FrameMaker, MadCap Flare, etc. Experience with Markdown, and publishing to static servers such as Swagger and Slate an advantage
  • Document management - Excellent understanding of document and revision control, grammar and style. A working knowledge of agile and waterfall project methodologies
  • Document architecture - Experience in information architecture and information modelling. Ability to implement lean document practices
  • Advanced media - Excellent understanding of the variety of media platforms available for delivering technical information
  • Technical Illustration - Ability to create readable technical illustrations with minimal supervision using Corel Draw, Adobe Photoshop and Visio (or equivalents)
  • Publication - Advanced understanding of publication technologies and methodologies
  • Social Media - Knowledge and experience of social media (Wiki, forum, blogging, etc.) for technical communication would be a distinct advantage
80

Information Developer Resume Examples & Samples

  • Planning, analyzing, and creating content using tech writing theories, methods, and tools
  • Interact with other information developer(s) to implement strategies for information libraries, content sources, and tools
  • Creating and maintaining conditional processing values and common reusable content, such as approved boilerplate text, warnings, product names, etc
  • Assessing content delivery requirements for each audience by delivery format in collaboration with colleague(s)
  • Determining proper reuse strategies for content within and outside of a CCMS
  • Defining content organization standards for each output category
  • Identifying content for conversion based upon the conversion criteria and content analysis
  • Defining element support for content interchange with other stakeholders and colleagues
  • Bachelor Degree in Technical Writing, Rhetoric and Composition, Communications, or related field
  • 1-3 Years' related experience
  • 2 years' of experience considered in lieu of every year of formal education required.  
  • Experience with CMS and LMS
  • Experience with XML, HTML, or other programming language
  • Must have have the following: strong communication skills, comprehension of business drivers, ability to manage multiple projects concurrently, aptitude and passion for learning new technologies and tools, pursues ongoing research/training to satisfy curiosity about technical topics, knowledge of technical documentation standards and best practices.        
  • Must have the ability to work effectively in, and collaborate with, cross-functional teams.