Manager, Enterprise Resume Samples
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Manager, Enterprise Resume Samples
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ER
E Roob
Effie
Roob
89651 Virgie Cliffs
Houston
TX
+1 (555) 734 7951
89651 Virgie Cliffs
Houston
TX
Phone
p
+1 (555) 734 7951
Experience
Experience
San Francisco, CA
Manager, Enterprise Test
San Francisco, CA
Daugherty-Towne
San Francisco, CA
Manager, Enterprise Test
- Creates and manages Service Level Agreements (SLA). Structures and negotiates significantly complex business relationships
- Work closely with Development, PMO and IT Operations teams to ensure the handoff mechanisms are defined well
- Work with Business and Product Management and partners to set performance KPI’s
- Manages communication to DTC leadership and Delivery Partners on status of plans and activity; manages annual, quarterly, weekly and ad hoc reporting pertaining to activity. Presents information on projects, initiatives or other subjects to peers, teams and Upper Management
- Provide leadership, direction and coaching on project specific tasks as well as individual professional development
- Ensure all necessary documentation is created Manage NOD validation and post-production validations during releases
- Provide ongoing reconciliation between long-term goals and short-term actions
San Francisco, CA
Manager Enterprise Systems
San Francisco, CA
Spencer-Skiles
San Francisco, CA
Manager Enterprise Systems
- Monitor and make database tuning to improve performance across multiple database platforms
- Establish a management process for nightly batch processes
- Develop, communicate, and manage the Epic server and storage strategy
- Work with application teams and the project director to develop technical downtime and recovery processes and facilitate technical setup of downtime reporting
- Manage error log management (interface or other messages)
- Work with project teams to pro-actively prevent performance issues with customizations
- Develop and publish the data migration timelines with the project manager
present
San Francisco, CA
Manager, Enterprise Systems
San Francisco, CA
Ruecker, Rogahn and Bayer
present
San Francisco, CA
Manager, Enterprise Systems
present
- Technology liaison to various WWE departments including TV Broadcasting, International TV, Live Events, Talent , Travel Marketing , Sales, and Legal
- Serve as a Technology liaison to various WWE departments including TV Broadcasting, International TV, Live Events, Talent , Travel Marketing , Sales and Legal
- Responsible for Disaster Recovery for operational applications, including planning, training, and documentation
- Manage budgets for operational applications identifying opportunities for ROI, reduction in expense and re-negotiating contracts
- Manage budgets for operational applications identifying opportunities for ROI, reduction in expense, and renegotiating contracts
- Manage vendor relations ensuring selected vendors are providing optimal service and cost
- Provide maintenance, support and upgrades for all operational enterprise applications and underlying infrastructure tier owning support SLA’s
Education
Education
Bachelor’s Degree in Commerce
Bachelor’s Degree in Commerce
University of Illinois at Chicago
Bachelor’s Degree in Commerce
Skills
Skills
- Strong knowledge of data loss prevention, endpoint protection, internal/external threat mitigation
- Strong knowledge of servers (Cisco, HP), storage (EMC, SAN, NAS) and virtualization (VMware)
- Knowledge of network infrastructure, security and authentication processes
- Knowledge of hardware environment (s)
- In depth knowledge for Active Directory, Exchange, file share, windows permissioning, Desktop engineering (Mac and Window), NET, IIS, SCCM, Casper, MDT
- Able implement automated approaches for administrative and Dev/Ops tasks
- Strong Finance background
- Solid grasp of current Lawson technologies. Understand special constraints specific to the healthcare industry
- Ability to multi-task and adjust priorities based on workload
- Strong understanding of networking/routing and protocols in a distributed computing environment
15 Manager, Enterprise resume templates
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1
Manager, Enterprise Systems Resume Examples & Samples
- In depth knowledge for Active Directory, Exchange, file share, windows permissioning, Desktop engineering (Mac and Window), NET, IIS, SCCM, Casper, MDT
- Citrix Application desktop and application virtualization
- Research and recommend where possible automated approaches for system administration tasks
- Mobile device management with BES, Mobile Iron, Citrix
- Strong knowledge of data loss prevention, endpoint protection, internal/external threat mitigation
- Able implement automated approaches for administrative and Dev/Ops tasks
- Develop key operating metrics to identify trends and proactive solutions to meet service level agreements and reduce MTTR
- Incident management and response, post mortem follow ups/root cause analysis
- Building automated security event/incident monitoring systems
- Experience in building data indexing, analysis, and reporting solutions with Splunk
- Incident management and response
- Application and OS auditing and integration
- Experience working in a dynamic, high-pressure production environment with a mid to large systems and storage infrastructure with multiple sites/networks
- Strong knowledge of servers (Cisco, HP), storage (EMC, SAN, NAS) and virtualization (VMware)
- Through understand of core network protocols: TCP/IP, UDP, SNMP, DNS, DHCP, SMTP, etc
- Hands on experience installing, and configuring and supporting system, storage and networking devices
- Solid troubleshooting and problem solving skills
- Able to obtain, understand and interpret performance data
- Excellent programming/debugging skills (Shell, Perl, SQL, RegEx, Python)
- Strong understanding of networking/routing and protocols in a distributed computing environment
- Exceptional communication skills, both written and oral
- Ability to multi-task and adjust priorities based on workload
- Experience working with Co-Lo’s, and managed service providers
- More than 5+ years previous management experience
- More than 10+ years previous system administration experience on multiple operating systems (Windows, VMware)
- Degree in Computer Science, Engineering, or related equivalent education required
- Certifications from Cisco, Red Hat, Microsoft, and VMware or related technology certifications are preferred
- **PLEASE NOTE - THIS POSITION WILL SPLIT TIME BETWEEN BETHPAGE, NY AND NEW YORK CITY.*****
2
Senior Manager, Enterprise Client Offers Resume Examples & Samples
- Requirements development
- Internal communications, procedures and training
- Customer communications and collateral
- Reporting / measurement, conduct post-campaign analyses and evaluations, including future recommendation
3
Senior Manager, Enterprise Resiliency Resume Examples & Samples
- Establish trusted relationships with business leaders across the company to understand requirements for the Enterprise Resiliency program
- Identify and establish Enterprise Resiliency processes to enable effective reduction of risk associated with disruptive events
- Lead efforts across the Enterprise Resiliency program to set appropriate success metrics and consistently drive execution to reduce risk
- Build strong relationships and processes with partner teams for Disaster Recovery, Crisis Management and related First Responder functions
- Ensure coordination with teams around the world and provide global coverage for Enterprise Resiliency services
- Manage the components of VMware’s Enterprise Resiliency repository solution
- Drives all program reporting for information security at all levels including Executive level readouts
- Drives continuous improvement of policies, procedures and technology related to Enterprise Resiliency
- Interacts with industry experts and stays abreast of best practices in the Enterprise Resiliency field
- Work effectively as part of a geographically distributed team
- Travel internationally as required
- 10+ years of experience in Enterprise Resiliency including Business Continuity, Disaster Recovery & Crisis Management
- Capable of working cooperatively with a leadership team working in a challenging, dynamic and global environment
- Strong track record in developing, implementing and refining Enterprise Resiliency processes
- Demonstrated success working with a global Enterprise Resiliency program
- Solid Enterprise Resiliency repository tool management experience
- Track record of building successful relationships with partner groups
- Experienced in meeting goals in a fast-paced environment with rapidly needs
- Skilled at preparing risk readouts and reporting at all levels of the company from operational efforts through to Executive and Board level presentation materials
- Minimum 5 years related team leadership experience
- Bachelor's Degree or related industry (or equivalent experience)
- Experienced in running a Enterprise Resiliency / Business Continuity function within a Technology company
- Risk Management domain knowledge
- Solid hands-on experience in building, launching and refining Enterprise Resiliency processes in a risk-ranked, business-enabling way
4
Manager, Enterprise RFP Resume Examples & Samples
- Regularly interacts with Sales personnel to develop, coordinate and execute strategy in completing Requests for Proposal on Comcast products/services
- Provides information and data to support business development areas
- Maintains databases used in responding to RFPs
- Coordinates with Sales Management, Product Marketing, Legal, Finance, Tax, Human Resources and Engineering resources to accurately construct detailed responses to new and atypical questions
- Independently completes complex RFPs
- Oversees and completes complex data analysis and prepares response materials
- Coordinates, completes and oversees specifically assigned tasks such as data gathering, data analysis and preparation of response materials
- Develops and sustains systematic approach/method of collecting and compiling and creating RFP responses
- Coordinates, completes complex requirements of certification forms/documents
- Coordinates, completes Insurance; Bid-Performance Bonds; Political Contribution documents
- Coordinates, completes required signature and notary process
- Coordinates, complete timely delivery of RFP's to Sales personnel and customer
- Must be able to work under pressure to meet deadlines
- Must be able to drive other departments to meet critical dates
- Punctual, regular, and consistent attendance
5
Engagement Manager Enterprise Segment Resume Examples & Samples
- Pre-Sales solution responsible for IT opportunities in Enterprise segment in areas of TV Media, OSS & BSS
- Analyze customer requirements and design solutions to address the requirements and position Ericsson value proposition
- Business development in Enterprise Segment
- Proactively support CSI led sales engagements in Enterprise customers
- Responsible to create Ericsson presence with Enterprise customers
- Engagement with Key states and cities along with Partners in Pre-RFP stage
- Drive sales engagements
- Develop Key Strategic CSI opportunities in TV Media, OSS & BSS space with Enterprise customers
- Pre-sales experience in CSI domain with Enterprise customers
- Sound communication and presentation skills
6
Manager Enterprise Performance Management Resume Examples & Samples
- Drive business development for Enterprise Performance Management competence area
- Efficiently manage engagements and engagement teams, build and sustain communication channels with project leaders internally and at client’s
- Build strong internal relationships within EY’s Advisory Services and with other service lines across the organization
- Develop people through effectively supervising, coaching, and mentoring
- Contribute to people-related initiatives including recruiting, retaining and training professionals
- At least five to seven years of relevant experience with business controlling, finance development and/or business consulting
- Ability and interest in building client relationships and consulting business
- Coaching and people management skills combined with previous experience in leading people and high-performing teams
- Proven track record in following areas: planning, budgeting and forecasting, business performance reporting, business intelligence systems and applications
- Relevant master's degree with good grades
- Fluency in at least Finnish and English
7
Manager Enterprise Fatca Resume Examples & Samples
- Thorough knowledge of project management and tracking techniques
- Thorough knowledge of the bank’s PMO methodologies and project lifecycle stages
- Excellent written and verbal skills to prepared documentation and interact effectively with other bank departments and external parties
- Thorough knowledge of the roles and responsibilities of other bank service and support functions crossing all delivery channels
- Expert knowledge of Excel, PowerPoint, Word, MS Project and Visio; and
8
Manager, Enterprise Resume Examples & Samples
- Manage Account Executives in the Small to Medium account level space
- Hiring, training, evaluations, and terminations. Monitor the Account Executives in all areas of their daily assignments
- Establish sales goals and monitor the sales team in both maintenance and acquisition of accounts
- Oversee daily activities, including: Recruit, train, motivate, and develop a team of Account Executives into a productive, cohesive unit to increase productivity and exceed minimum quotas
- Conduct sales staff meetings
- Daily: Attend sales calls with sales reps
- Provide weekly sales summaries and reports
- Assign high priority customers and/or develop business with significant long-term potential
- Perform special projects and act upon long-term business building opportunities as assigned
- Comply with all established policies and procedures of Time Warner Cable
- Previous Account Sales experience in a Telecom environment
- Previous Sales Management experience in a Telecom environment
- Working knowledge of data and cable industry
- Ability to supervise personnel and manage office procedures
- Ability to organize, implement and maintain sales goals
9
Senior Manager Enterprise App IT Resume Examples & Samples
- Provides consultancy support to assigned customers in defining and/or designing business processes and researching and identifying enabling technologies based on customer requirements
- Seeks opportunities to apply technology to business processes, researching and providing information on technical trends relevant to the assigned client business
- Assesses near-term needs, utilizing structured interview processes to establish business priorities. Consults with technical subject matter experts and develops alternative technical solutions, advises on options, risks, costs versus benefits, and impact to other business processes/system priorities. Identifies impacts of system shortfalls and provides immediate written and verbal communications to affected parties on problem resolution
- Partners with various IT functions to remain apprised of project status and informs management of progress. Keeps the IT groups' technology and service managers aware of potential user issues and/or resolves conflicts
- Interfacing with business to understand business needs, defining IT controls, IT solution identification, interfacing with implementation various cross functional teams
- Coordinate with internal resources and third parties/vendors. Interfacing with business to identify needs and convert them to feasible IT solutions. Understanding business reqmts and writing and defining BRDs
- Assist in the definition of project scope and objectives, and create plan, involving all relevant stakeholders, Review and Validate Technical feasibility
- Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques. Ensure resource availability and allocation
- Ensure that all projects are delivered on-time, within scope and within budget
- Report and escalate to management as needed. Perform risk management to minimize project risks
- Validating the build or technical solution
- Successfully Establish and manage the relationship with the all stakeholders and Vendors
- Administer all technology integration processes on various servers and manage various product updates and manage regular communication with all Stakeholders
- Provide assistance to perform troubleshoot on all processes
- Provide Infrastructure related inputs for the product or application
- Provide support to IT processes post production. Suggest Enhancement on release and Validate release. Take preventive action to minimize defects
- Provide and manage detailed Change request
- Bachelor’s degree (or equivalent work experience) with 6+ years of IT experience
- Basic knowledge of system architecture and the relationships and impacts of the legacy systems
- Demonstrated working experience in projects within Banking or Credit Card Domain
- Detailed understanding of data flows across applications
- Working knowledge on Java & oracle with min 3 project implementations
- Ability to work with people and excellent communication skills
- Business experience that includes working with IT in the development and implementation of systems. - Competency in project management and execution, including experience in management of resources to meet goals and multiple projects. - Possesses systems/process knowledge with a strong emphasis on web based applications. - Ability to function with minimal supervision. - Six Sigma Black Belt certification. - Experience in business process re-engineering or process improvement involving broad-based information systems and utilizing tools and techniques to effect business change. - Participation on a multi-discipline, high-performance work team, preferably in a leadership capacity. - Knowledge of Lean Six Sigma. - Knowledge of Vision plus is a plus - Ability to write detailed test cases
10
Senior Manager, Enterprise MDM Systems Resume Examples & Samples
- Serve as an ERP product expert responsible for the design and improvements of an assigned applications area(s), which supports business objectives and plans. Essentially, align the IT strategy and planning with the company’s business goals
- Define and evolve Data Quality and Governance role and establish peer review process and minimum data requirement standards
- Works closely with upstream and downstream systems to uniformly implement processes and standards that contribute to the data trustworthiness. Create roadmaps for all master data types by documenting current and future state diagrams as well as defining gaps
- Works with the Production and Product teams to evaluate and execute Data Governance processes, policies and standards
- Directs the development and maintenance of Data Governance, Master Data Management processes, standards and procedures according to industry best practices; including but not limited to development of a master schedule and update process for standard and regulatory code set updates
- Oversee and consult on the implementation of processes and procedures to minimize the risk to data integrity as well as define remediation plans to mitigate known data risks
- Participate in business process evaluation/improvement activities, requirements gathering, system analysis, system design, software / hardware applicability studies and system implementation and execute projects based on these activities
- Provide input into the technology plan for the IT organization, and ensure the plan for their assigned applications integrate effectively with other aspects of the technical infrastructure
- Work as a business partner with service users to evaluate / improve business processes and arrive at mutual, cost effective solutions
- 5-10 years implementing, supporting and improving ERP and CRM systems
- Advanced understanding of Data Governance concepts with strong analytical skills (inductive and deductive reasoning) and understanding of causation
- Ability to prepare and analyze complex data and ability to communicate Data Governance concepts such as Reference Data, Data Dictionary, Business Glossary, and Data Stewardship to technical and non-technical partners
- Training in Lean, Six Sigma or other process improvement techniques is highly desired
- Solid knowledge of programming concepts and an ability to apply towards data analytics
11
Senior Manager, Enterprise Services Resume Examples & Samples
- Establish / develop enterprise service capabilities, including all client-focused activities: market strategy, product portfolio, competitive approach
- Manage top and bottom line for enterprise service program
- Develop and manage strong teams, infrastructure, systems and processes for enterprise service
- Provide leadership and guidance to ensure project deliverables are executed in a timely manner and to customer expectations
- Responsible for assigned implementations of the Enterprise Services suite i.e. Asset & Service Management solutions etc
- Perform complex data analysis supporting new as well as growth opportunities of our clients
- Develop and Implements integrated service / product solutions to the customer
- Clarifies a client’s process and system specifications, understands their work practices, and the nature of their business
- Identifies resources needed and assigns individual responsibilities for inventories and Needs Assessments
- Manages project budget
- Maintains awareness of new and emerging technologies
- Remains on the forefront of emerging industry practices
- Sets and manages client expectations
- Work closely with external clients to perform inventories and service level needs
- Develop project plans and leads Enterprise Services projects and cross-functional teams using standardized processes and planning/execution tools
- Implement new programs in accordance with contract terms and agreed upon timeframes
- Communicates and understands the processes of departments associated with the delivery of services within the Enterprise Services suite i.e. Asset & Service Management solutions etc
- Collaborates with Sales and/or Key Account Management in client meetings to present and discuss all aspects of the Implementation Process
- Experience leading complex service implementations that involve interaction with the customer and internal groups, including IT, HR and Finance
- Effective negotiating and influencing skills
- Capacity to develop a strategic understanding of the Thermo Scientific brand, the life sciences industry, analytical instrumentation, consumables and software
- Ability to improve marketing ROI and directly impact revenue
- Excellent strategic thinker with solid written and verbal communication skills
12
Manager, Enterprise & Campaign Measurement Resume Examples & Samples
- Targeting, Optimization and Measurement (T.O.M.): Works collaboratively with marketing and business partners to inform and understand marketing objectives. Supports those objectives through customer analysis, data driven insights and measurement, leveraging the specialized expertise of database analytics
- Advanced Analytics:Provides advanced modeling, enterprise analytical support and special analytical project support to marketing and business partners
- Enterprise Customer Information Management:Provides data management, governance and integration for analytical and reporting consumption
- Lead and manage the reports development process end-to-end, including
- Deep technical expertise in SAS and SQL
- Experience with Tableau or other business intelligence visualization tools and experience with UNICA preferred
- Good understanding of measurement methodologies and experimental design
- Strong business acumen and understanding of marketing or banking products are an asset
- Ability to multi-task and deliver high quality work under tight and demanding timelines
- Structured and logical thinking and strong problem solving skills
- Be able to work independently and as a team
- Strong communication, collaboration, process and project management skills
- High attention to detail, value accuracy, flexibility, efficiency and speed
- People management experience an asset
- 7+ years relevant experience in database analytics, preferably in marketing and/or financial services
- Degree in mathematics/statistics, science, engineering, finance or quantitative discipline, preferably at a Master’s degree or above
13
Manager, Enterprise Systems Resume Examples & Samples
- Serve as a Technology liaison to various WWE departments including TV Broadcasting, International TV, Live Events, Talent , Travel Marketing , Sales and Legal
- Work closely with business leaders to solve operational issues and problems through the use of information technology and process redesign
- Provide maintenance, support and upgrades for all operational enterprise applications and underlying infrastructure tier owning support SLA’s
- Develop consistent reporting and Service Level Agreement (SLA) management approach
- Ensuring maintenance and version of applications keeping on top of technology releases, new functionality, risks and bugs fixes/patches
- Responsible for application change management processes including code migration, database change management and data management through the various stages of the development life cycle and change control
- Manage the SDLC standards for all development, QA and production changes for the application team
- Motivate, lead, and develop a team of diverse individuals with a variety of experience levels and skill sets consisting of Programmers and Analysts
- Manage budgets for operational applications identifying opportunities for ROI, reduction in expense and re-negotiating contracts
- Responsible for Disaster Recovery for all operational applications, including disaster recovery planning, training, and documentation ensuring redundancy onsite and offsite
- Establish and maintain sound backup and recovery policies and procedures
- Manage and ensure compliance with regulatory requirements, best practices, and policies and procedures, including SOX & PCI
- Manage vendor relations ensuring selected vendors are providing optimal service and cost
- Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices
- 5-7 years of enterprise systems analysis and implementation experience supporting full life cycle systems with/for a public company
- At least 2-3 years of team development and management experience
- Bachelor degree in Computer Science, Computer Engineering, or Information Systems
- Master degree in IT or Business related major a plus
14
Manager Enterprise Systems Resume Examples & Samples
- Lead a global team of Oracle and Structured Query Language ( SQL) Server Data Base Administrators (DBA’s), supporting a global user-base located in 35 plus countries
- Create plans to administer a wide variety of system platforms, such as Oracle Business Intelligence Enterprise Edition ( OBIEE), Oracle Enterprise Resource Planning (ERP), SharePoint, Microsoft Structured Query Language ( MS SQL) Server, and cloud-based platform solutions
- Act as subject matter expert on enterprise projects to ensure stability and performance of current Enterprise Resource Planning (ERP) and other enterprise solutions
- Monitor and make database tuning to improve performance across multiple database platforms
- Participate in capacity planning and business continuity initiatives
- Support Oracle demilitarized zone (DMZ) and Reverse proxy
- Support and tune Load Balancer
- Support Oracle Imaging and Process Management (IPM) integration with Enterprise Resource Planning
- Support Governance, Risk Management and Compliance, Virtual Trader, Data Base Administration patching
- Support Oracle Mobile Field Service and Mobile Web Administration applications integrations with Enterprise Resource Planning
- Support Printer Configuration
- Support Oracle eMail Center and eMail Server configuration and integration with Oracle ERP
- Research and validate database system upgrades
- Rebuilding/Restoring damaged or corrupted database files
- Provide mentoring for other Database administrators based on experience with multiple database platforms
- Establish a common set of guidelines for monitoring, upgrades, and tuning across multiple database platforms
- Identify requirements and develop tools as required to facilitate ongoing operations of cross-platform database environment
- Identify and implement database backup and restoration strategy
- Work with project teams to pro-actively prevent performance issues with customizations
- Provide hands-on troubleshooting and support when required
- Support new platforms, such as SharePoint, as required
- Occasional travel is required
- Coach, develop, mentor direct reports
- To conduct any additional duties as required
- University degree in Engineering, Computer Science, or a related discipline
- Current experience with Oracle Database 12c and 11g
- Experience in all flavors of Oracle Database from 9i to 12c on Windows and Linux servers
- Current experience with Oracle Enterprise Resource Planning Release 12 and 11i
- Experience migrating from 11.5.10 to Release 12 within the past 3 years
- Minimum 5 years experience with Virtual Trader, Oracle Business Intelligence Enterprise Edition ( OBIEE), Business Objects, Imaging and Process Management (IPM), Active Data Guard, and distributed Advanced Supply Chain Planning (ASCP), Mobile Field Service (MFS), Mobile Web Administration (MWA), and Load Balancer
- Minimum 5 years experience with Oracle eMail Center and eMail Server
- Minimum 10 years experience planning backups, architecture, disaster recovery, performance tuning, and administrative support
- Minimum 10 years experience designing large-scale, globally-present Enterprise Resource Planning ( ERP) systems using Oracle technologies
- Minimum 10 years experience with Linux/Unix shell scripting
- Minimum 10 years experience debugging and applying datafixes to production environments
- Minimum 10 years experience managing offshore and on-site Data Base Administrtor (DBA) teams
- Minimum 10 years experience supporting globally diverse Oracle user base remotely
- Minimum 5 years supporting a low volume, high-technology Research and Development and manufacturing environment
- LI-LB1
15
Senior Vaccount Manager, Enterprise Resume Examples & Samples
- Delivers presentations to executive level clients and Sr. Leadership. Thoroughly understands and articulates CPSD technical direction, capabilities and business solution to clients. Continuously improve knowledge of CPSD capabilities its business partners, and competitors
- Study customer requirements; identify trends and present future opportunities to leadership. Work creatively on complex problems, and possess outstanding communication skills that are complemented by presence and judgment
- Responsible for account and/industry analysis, complex problem resolution, and communications between client, Sales and CPSD management. Designs, develops and delivers reports to senior leaders and executive level clients
- Provide value to the field sales team in the area of CPSD strategy, offerings, sales, delivery capability overall performance and execution of the CPSD business plan
- Extensive coordination with finance to ensure cost proposals, cost models, rate structures and profit margins are correct, current and in compliance with CPSD standards
- Facilitate the development of value propositions to include; creating content and graphical concepts and ensuring that all projects meet deadlines while maintaining the highest level of accuracy and quality
- Process oriented - able to prioritize projects and deliverables
- Business expertise in relevant technologies/services - Cloud Computing, Virtualization, Networking Solutions, Data Centers, Storage, Compute/Server, Managed Hosting Services, Software-as-a-Service/SaaS, Platform-as-a-Service/PaaS, Automation Systems/Tools
16
Manager, Enterprise Systems Resume Examples & Samples
- Technology liaison to various WWE departments including TV Broadcasting, International TV, Live Events, Talent , Travel Marketing , Sales, and Legal
- Provide maintenance, support, and manage upgrades for all operational enterprise applications and underlying infrastructure tier
- Ensure applications are up-to-date with technology releases, new functionality, risks, and bugs fixes/patches
- Responsible for application change management processes including code migration and database change management through the various stages of the development life-cycle
- Manage the SDLC standards for all development, QA, and production changes
- Motivate, lead, and develop a team of diverse individuals with a variety of experience levels and skill sets including Programmers and Analysts
- Manage budgets for operational applications identifying opportunities for ROI, reduction in expense, and renegotiating contracts
- Responsible for Disaster Recovery for operational applications, including planning, training, and documentation
- Manage and ensure compliance with regulatory requirements, best practices, and policies and procedures, including SOX and PCI
- 5+ years of enterprise systems analysis and implementation experience supporting full life-cycle systems with/for a public company
- Previous experience with/for an Entertainment, Media, Hospitality, and/or Travel company
- At least two years of team development and management experience
- Strong verbal and written communications, interpersonal, organizational, negotiations, and project management skills
- Proactive, self-motivated, and able to work well both independently and with a team
- ITIL Certification preferred
- Able to work a flexible schedule including nights/weekends as needed (usually in a remote/on-call capacity)
- Driver’s License and vehicle to use for local business travel between WWE facilities
- Bachelor degree in Computer Science, Computer Engineering, or Information Systems preferred
17
Manager, Enterprise Systems Resume Examples & Samples
- Working with various functional leaders and stakeholders, understand current business priorities and identify cost effective solutions. Manage the project portfolio according to changing business priorities and expanding business needs. Meet approved timelines and communicate changes in timelines to project sponsors in advance of deadlines
- Evaluate current business processes within the organization and proactively investigate opportunities to improve the relevant business functions. This will involve working with business leaders within the organization to better understand their business needs and propose effective solutions. This will typically result in new projects and support requests
- More
- Solid grasp of current Lawson technologies. Understand special constraints specific to the healthcare industry
- Knowledge of hardware environment (s)
- Strong Finance background
- Hyperion Budget Planning Experience
- Experience with Pro Scheduler or other large scheduling application
- Strong experience in analyzing and optimizing already deployed applications
- Working experience with all phases of the Software Development Life Cycle (SDLC)
18
Senior Manager, Enterprise Solutions Resume Examples & Samples
- Strong Engineering/Operations Skills
- Effectively articulate and understand our Technology Infrastructure
- Manage engineers on projects and delivery of services
- Engineering of Active Directory, Identity Management, SSO/PKI
- Engineering of Disaster Recovery design in a virtualized environment both for on premise and public
- Engineering of Systems (Windows and Linux) including virtualized and cloud
- Working knowledge of network, storage and backup technologies as it relates to Disaster Recovery
- Engage effectively in technology discussions with Architects
- Clearly be able to communicate to upper level management by translating technology needs to business requirements based on your audience
- Experience with deployment of equipment into multiple enterprise data centers
- Provide service transition effectiveness and efficiency through key partnership
- Contribute and collaborate on further automation tasks for the deployment of hardware and software
- Leadership & People Management experience preferred with the ability to mentor junior level and peers
- Must be a team player and partner well
- Develop strong partnerships with Architecture, Project Management, Operations and other service organizations
- Working knowledge to manage project deliverables utilizing SDLC and formal documentation such as requirements, design and testing
- Working knowledge of regulatory compliance including CSV and qualification strongly preferred
- Ability to partner and to collaborate with people at all levels – individual engineers, managers, executives and key vendors. Outstanding organizational, communication, interpersonal, relationship building skills conducive to team development
- Organized and capable of multi-tasking
- Proven track record for driving down issues caused by human error
- LI-JK1
- BS degree in Computing Sciences or equivalent technical discipline
- 10+ years of relevant experience including at least 5 years in a leadership role (people and/or technology)
- Good knowledge of Disaster Recovery design in a virtualized environment both for on premise and public
- Enterprise knowledge of Cloud computing as it relates to infrastructure and security
- Strong Directory and Identity Management (Active Directory, Identity Management, SSO/PKI) knowledge in an engineering role including 2 years maintaining, troubleshooting, and performing performance analysis and tuning
- Strong Linux and Microsoft operating system knowledge and experience including 5 years maintaining, troubleshooting, and performing performance analysis and tuning
- Strong track record of effective project management, estimating resource requirements and timelines, managing and tracking multiple projects simultaneously, and delivering on commitments
- Experience with monitoring and performance analysis tools
- Very strong verbal and written communications skills
- The ability to the ability to clearly define ideas and recommendations, lead physical and virtual teams, and drive consensus
- Experience with at least one virtualization/cloud platform (e.g. VMware, CloudStack, OpenStack)
- Experience with cloud (AWS, Azure) preferred
19
Manager, Enterprise Test Resume Examples & Samples
- Leadership of an QA organization responsible for Testing Delivery including supporting Business with their User Acceptance Testing and Business validation
- Establish relationships with Business to support their needs, including the walkthrough on Testing strategy, detailed test cases, etc
- Act as the primary point of contact for all testing delivery activities for various stakeholders (Product Management, Business, PMO, DEV, Engineering, etc.)
- Ensure all necessary documentation is created Manage NOD validation and post-production validations during releases
- Work closely with Development, PMO and IT Operations teams to ensure the handoff mechanisms are defined well
- Provide leadership, direction and coaching on project specific tasks as well as individual professional development
- Contributes to building insightful vision for company
- Facilitates change and manages conflict
- Creates and manages Service Level Agreements (SLA). Structures and negotiates significantly complex business relationships
- Work with Business and Product Management and partners to set performance KPI’s
- Manages communication to DTC leadership and Delivery Partners on status of plans and activity; manages annual, quarterly, weekly and ad hoc reporting pertaining to activity. Presents information on projects, initiatives or other subjects to peers, teams and Upper Management
- Sets Performance Direction: Translates broader business initiatives into clear team objectives and concrete goals, aligns appropriately with other groups for efficient, coordinated action
- Minimum 10 years’ experience in quality assurance & testing or project management required
- Minimum 5 years’ experience in managing teams
- Experience managing Business Requirements, Project Plans, Project Schedules and associated project materials
- Outstanding written and verbal communication skills, able to clearly and concisely communicate information at multiple levels, adapting easily to change
- Minimum 5 years of experience in multi-vendor environments
- Thorough knowledge in Waterfall and Agile methodologies
- Having worked in a fast paced environment
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Senior Manager, Enterprise Tools Resume Examples & Samples
- Provide project and SME support for, DynaTrace, CA LISA, SharePoint, TIBCO and/or SPLUNK Ability to work and lead under tight deadlines while providing high-quality work Strong research, analytical, and troubleshooting skills
- Plan solutions and coordinate with development teams
- Provide design considerations, write technical requirements, and create roadmaps Collaborate with QA testing in the research and writing of test cases
- Creation of current state of system flow that will be used as an artifact for future development, design, troubleshooting, and any other that becomes necessity Excellent problem solving, analytical, critical thinking, communication, organization, task, and time management skills
- Demonstrated knowledge of business processes and systems to understand the impact of system analysis and design decisions on business objectives, prioritization, critical thinking and analysis, decision-making, verbal and written communication, and interpersonal interactions (ability to foster a cooperative work environment)
- Develops personnel to maintain an effective organization that includes identifies staffing needs, dismissals, promotions, and reviews
- Keeps current on new technical technologies and tools
- Bachelor's degree (Computer Science or relevant field) or equivalent work experience Ten (10)+ years of management experience
- Five (5) plus years of experience leading an enterprise tools team
- Ten (10) years of experience in use of the following products suites: Compuware (Dynatrace), CA (LISA), AppDynamics, IBM Tivoli, MS SharePoint
- Excellent verbal and written communication skills along with great organization and presentation skills
- Ability to effectively interface and communicate with IT resources, business contacts, and clients
- Ability to work flexible hours in a 7x24 environment
- Proficiency in Microsoft Outlook and Microsoft Office tools (Word, Excel, and PowerPoint)
- Ability to work effectively with others in a team environment using relationship building management
- Ability to work both independently as well as collaboratively achieving results within established timeframes
- Ability to support multiple projects simultaneously, work in high-pressure situations and/or for extended hours
- Experience of managing IT support, projects, and delivery within the ITIL framework Experience of designing and implementing ITIL best practice processes
- Operates ethically: admits mistakes, treats others with respect, trust, and dignity, demonstrates honest and ethical behavior, and follows through on commitments and agreements
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Manager, Enterprise Digital Commerce Resume Examples & Samples
- Develop strategies and plans based on business objectives, insights, stats, facts and grounded through the B2B lens
- Lead, develop requirements, identify content strategy and manage all customer facing online marketing communications, including campaigns and product launches from plan to execution, to post launch analysis and optimization
- Optimize site performance daily with direct accountability to site NPS performance
- Build targets and KPIs to align digital performance against marketing activities and lead generation
- Guide digital best practices based on data-driven insights, research and industry trends for campaign and product launches that is consistent and scalable by building strong partnerships with cross functional stakeholders
- Partner with other SMEs to maximize the conversion funnel and develop online lead generation initiatives
- Collaborate with content and SEM/SEO teams on maintaining search elements of the site, off-page optimization, lead generation and strategies to increase organic and paid traffic
- Work cross-functionally to ensure all digital experiences are optimized across channels (Care, Retail, Online & Field)
- Partner with team members to create synergies across all LOB’s, Self-Serve and Support
- Day-to-day operations of the applicable digital properties and lines of business
- Bachelor's degree in Commerce, Marketing, Communications or equivalent
- Minimum 5-7 years of relevant online channels experience in a fast paced environment with telecom industry experience
- Holds self accountable for achieving established performance objectives
- Excellent analytical, problem solving and decision making skills
- Have a strong background in quantitative thinking, data analysis, and reporting
- Drive to provide leadership and direction towards accomplishing goals and taking ownership and responsibility from strategy to execution
- Creative ability with practical application for digital channels
- Ability to multi-task and manage several projects at once
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Manager, Enterprise Resiliency & Response Resume Examples & Samples
- Research, analysis, evaluation and reporting on all aspects of Business Continuity and Event Management programs with a focus in Brazil and other Latin American countries
- Act as an Event Management Lead, facilitating the decision making and communication process to be used to respond to major events affecting our personnel, business operations, and/or site locations, with the goal of avoiding or minimizing damage to the organization's operations, reputation and/or ability to serve our patients, members and customers
- Manage information in support of providing consistent response to events including; analysis of time sensitive information and development of actionable intelligence in support of decision making, reporting and statistics during events and in support of program, and creation of timely and accurate communication updates
- Support and enhance the annual Business Continuity Plan exercise program. This includes exercise scenario development, business continuity plan review, exercise setup, and facilitation, development of formal exercise reports and monitoring remediation
- Ensure communications, training and educational programs related to program outcomes are developed and implemented including the creation event management content for internal audiences
- Reviews current processes/programs, performs needs assessment, and develops recommendations & program plans for approved programs. Develops and delivers reports and presentations to management regarding recommendations related to programs
- Ensures projects adhere to strict budget and timeframe constraints
- Provides 24x7 On call support as required
- 6+ years of risk management related experience including business continuity (BC), disaster recovery (DR), crisis/incident management and/or related audit experience
- 4+ years project management experience
- Excellent leadership and organizational skills, including the ability to interact with individuals at all organizational levels to build strong team relations
- Exceptional communications skills, including the ability to listen effectively, understand varied business concepts, and effectively communicate clearly and concisely verbally and in writing in both English and Portuguese
- Fluency in English and Brazilian Portuguese
- Excellent analytical skills and attention to detail, including the ability to analyze multiple sources of information and provide appropriate recommendations
- Excellent presentation skills, including the ability to interface with executive management
- Strong business acumen with an understanding of business impact and sensitivity to priorities across impacted organizations
- Intermediate Excel (pivot tables, charts, etc), Word and PowerPoint
- 24x7 On-call support as required
- Ability to travel including internationally
- Microsoft Access
- CBCP (Certified Business Continuity Professional) and/ or PMP (Project Management Professional)
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Manager, Enterprise Optimization Resume Examples & Samples
- Act as a sourcing subject matter expert and liaison between KAR business unit management, executives, legal, user groups and the suppliers. Act as an ambassador for Procurement best practices and standard operating procedures
- Contract Management: Review, evaluate and establish the most advantageous terms for KAR. Negotiate business and legal terms to create a framework to monitor supplier compliance and ensure end user satisfaction. Monitor contract expiration and establish a short- and long-term strategy for each category spend. Foresee changes in the business environment that impact KAR’s negotiating ability
- Risk Management: Review and evaluate potential risk to KAR and develop mitigation plans to reduce or eliminate exposure
- Compliance Monitoring: Ensure all policies, procedures, and contracts are compliant with all local, state, and federal laws
- Manage KAR’s travel program including travel management company and system configuration, onsite travel agents, and travel and expense policy
- Devise and employ sourcing strategies via financial, functional, risk assessment and opportunity assessments. Analyze current trends and spend to identify new cost savings opportunities. Develop and execute plan
- Track and report key functional metrics to reduce expenses and improve effectiveness. Control spend and build a culture of long-term saving on procurement costs. Design and prepare periodic reports that highlight results of current initiatives and provide cost savings summary
- Practice and promote teamwork at all times. Set a good personal example of attitude and performance
- Very strong written and verbal communication skills. Promote effective communication with all departments and employees within KAR and its related subsidiaries
- Minimum five (5) years of operations and/or procurement, purchasing, sourcing, supply chain experience required
- Ability to travel up to 50% of time
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Senior Manager, Enterprise Resume Examples & Samples
- Working closely with various stakeholder groups to develop a project plan to execute the EWST Program; monitoring the progress of the EWST related work to ensure timely delivery of analysis
- Organizing weekly EWST working group meetings, preparing meeting agenda and meeting minutes, and coordinating discussions among stakeholder groups to solve problems
- Familiar with the internal finance data system and independently reviewing and challenging analysis produced by stakeholder groups to ensure consistency, accuracy and reasonability of the EWST results
- Compiling results into a coherent report for communication to senior management, the Board and/or regulators as appropriate; responding to questions from regulators, Audit and Senior Management as to the processes and results presented in the report
- Leading the ongoing enhancements and improvements to the EWST program and the maintenance and updates to the Bank’s Stress Testing Policy, Framework and Methodologies
- Leading additional ad-hoc stress testing exercises based on requests from Senior Management or business lines, or based on the macroeconomic situation
- Ensuring appropriate documentation at different levels for key audience such as Executive Management, Regulators, Audit, the EST group and internal support staffs
- Participating in a bank-wide business-mix optimization project by working with other team members to incorporate business lines’ assumptions and strategies into the model and extend the model to incorporate new features
- Requires post-graduate training, typically in economics, business administration, accounting, mathematics, statistics or equivalent
- Strategic thinking and influencing skills
- Good knowledge of Canadian and International economic environment
- Strong analytical skills, with an ability to grasp new concepts quickly
- Strong experience and knowledge of Financial Reporting
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Manager, Enterprise Transformation Resume Examples & Samples
- Requires expertise in strategic planning for a large multi-site complex company as typically acquired during 3-5 years experience in a similar role
- Proven track record of delivering positive results in business and new product development and business planning
- Experience providing leadership, communication and influence at senior organizational levels
- Prior experience demonstrating the ability to align planning, budgeting and forecasting processes into an action strategy that delivers the desired results
- Extensive experience in leveraging project management, business development and marketing methods to increase affiliate/operating unit/corporate performance, reduce operating costs and enhance the customer experience
- Established experience exhibits the coalescence of excellent risk identification and analysis skills with an in-depth knowledge of industry trends to support the development of an agile enterprise
- Previous experience in a large, multi-specialty provider group or matrix managed health system is preferred
- Requires thorough knowledge of enterprise planning principles, methodologies and tools to construct and implement short-, medium- and long-term business strategies
- Demonstrated understanding of defining, developing and tracking key corporate goals and metrics that drive agile performance in a dynamic environment is essential
- Comprehensive knowledge of strategic planning, business and new product development, due diligence, business planning, data and financial analytics, marketing strategy and tactics
- General understanding of the internal and external factors that can affect an enterprise, such as PESTLE (political, economic, social, technological, legal and environmental factors) and possesses an extensive knowledge base regarding industry trends, new technologies, health plan changes, reimbursement changes, changes in local competitor strategies, cost reduction strategies, national trends, etc
- Working knowledge of integrated healthcare system s (ambulatory, physician, inpatient) and financial/operations, including physician group management and patient financing
- Understanding of and experience with Lean or other process improvement philosophies and methodologies
- Superior negotiating and problem solving skills with the proven ability to research, investigate and analyze issues to offer effective solutions
- Demonstrated skill in establishing, building and maintaining effective working relationships with executives, boards and other key stakeholders
- Excellent and engaging communication/presentation skills with the ability to succinctly explain the relationship between corporate strategies, business drivers and the desired end state in lay terms to diverse audiences (executive, physician, employee, and external), including packaging in vehicles such as PowerPoint
- Proven ability to create an environment that encourages change and builds consensus while motivating high performance teamwork to achieve corporate and local objectives through innovative strategies
- Advanced level of computer competency in Microsoft Office Suite, as well as appropriate applications for research and analysis
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Manager, Enterprise Services Resume Examples & Samples
- Work effectively with both client and firm personnel to identify and document direct tax requirements through workpaper review and interviews of client personnel
- Assist in the translation of these tax requirements into ERP solutions while collaborating with the Systems Integrator (SI)
- Gather, process, and effectively summarize large volumes of tax information
- Serve as the liaison between a company’s tax department and their SI and IT department
- Interact directly with clients and other resources to obtain relevant data and documents in necessary forms consistent with project objectives and deadlines
- Prepare documentation and analytical reports that effectively summarize and present procedures, assumptions, and conclusions
- Three years of direct tax compliance or ERP implementation experience with accounting and database packages such as SAP, Oracle, Microsoft Access, or others
- Bachelor’s degree from an accredited college/university; and licensed CPA, J.D., LL.M, or certified in one or more technology applications such as Thomson, SAP, or Hyperion (Please note that any candidate hired by KPMG into this position that doesn’t currently possess one of the aforementioned credentials/designations will be required to secure one within one year from the commencement of employment)
- Direct tax compliance/planning, tax provision, tax reporting, tax systems experience with a Big 4 firm or large corporate tax department of a multinational company is preferred
- Implementation or tax sensitization experience on the financial modules of ERP source systems such as SAP and Oracle is highly desired
- Excellent organizational, oral and written communications and people skills, with the ability to multi-task, follow through, and work independently as well as within a team structure
- Ability to undertake moderate to extensive travel
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Manager, Enterprise Resume Examples & Samples
- Serve as a liaison to stakeholder groups; Manage United Way Online private groups; write reports, including CEO and staff quarterly updates and suggested next steps; update documents, take notes, and draft email messages; create materials to communicate with all UW sub-teams and the network about CROG (one-pagers, power points, company specific brochures, case studies, etc.)
- Training and capacity building: Provide assistance in designing and implementing relationship management and sales tools and trainings, capturing key learnings to update strategy on how to implement CROG-like activities locally; help align training opportunities like RD 101, FFIS, CLC, etc. and provide logistical support on other ad hoc needs as they arise
- Support CROG Scaling: Help track cross-market corporate connections and prepare supporting materials for key initiatives and expansion plans as the CROG model grows exponentially, serve on cross-functional teams in order to deliver quality results toward outlined goals
- Performance management and tracking progress: Evaluate the success of year 1 and 2 through a dashboard of metrics to show how CROG markets are performing and driving revenue, impact, and donor growth
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Manager, Enterprise Systems Resume Examples & Samples
- A Bachelor’s degree in technical discipline or equivalent professional experience
- 5+ years of leading software development teams
- 10+ years of Software Engineering experience
- Proven track record delivering mission critical, enterprise applications and services
- Deep technical knowledge of enterprise financial application platforms including Oracle EBS
- Demonstrated ability to understand and communicate technically complicated topics
- Knowledge of high-scale internet, e-commerce services and order to cash processes
- Experience with Agile software development
- Solid SQL, PL/SQL background
- Self-motivated, passionate about technology and driven to achieve committed milestones
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Manager, Enterprise Test Resume Examples & Samples
- Partner with revenue accounting, IT and other business departments to understand testing requirements
- Understanding revenue accounting concepts and system change requirements
- Create and review test scenarios
- Validate and review test results
- Communication defects and other testing issues
- Coordinate needs and requirements for test environments with information technology
- Train and onboard new test resources
- Provide both scheduled and ad hoc reporting on testing progress
- Assist in the creation of test strategies to support the control test process
- Create and support standards, processes, and procedures necessary to produce the deliverables from the team and work effectively with other teams
- Ensure coverage of all areas of expertise necessary to support and grow the business within the Manager's area of responsibility
- Create and maintain staffing plan to support the current and future work demands and project deliverables
- Provide ongoing reconciliation between long-term goals and short-term actions
- Other assigned projects to support control test
- Microsoft Word, Excel, Access, PowerPoint, required
- Minimum 3 to 5 years’ experience in with experience in revenue recognition and testing required
- Bachelor’s degree in accounting or business
- A balance of strong analytical, problem solving and clear communication skills along with the ability to effectively communicate to both technical and business partners as well as executive level audiences
- A talent for multi-tasking, meeting deadlines, and delegating appropriately
- Intermediate to advanced skills using Word and Outlook
- Advanced skills using Excel
- Knowledge of accounting principles
- Experience in full system development lifecycles
- Experienced creating in requirements for ideas to optimize efficiencies and reduce manual processes for developers to build
- Basic SQL and PowerPoint
- Bachelor’s Degree in Business, Finance, Accounting or equivalent experience
- Or eq. experience
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Assistant Manager, Enterprise Controllership Resume Examples & Samples
- The candidate should have strong accounting skills, have a focus on delivering results and be able to collaborate effectively with others in a team environment
- Ability to learn and apply systemic knowledge to practical day to day tasks
- Accounting for derivative financial instruments such as forwards and swaps
- Experience of working in a corporate treasury function, using a treasury management system
- Effective communication via presentations and memos to senior management
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Senior Manager, Enterprise Printing Services Resume Examples & Samples
- Bachelor’s degree in relevant field
- At least eight (8) year’s demonstrated experience in print production management experience in corporate digital production services, or similar relevant equivalent experience. Experience in workflow management and digital production queue management
- At least three (5) year’s demonstrated experience managing and developing staff and leading business operations
- Knowledge of EFI Digital Storefront, EFI Fiery, Adobe Design Suite, Workflow management
- Understanding of Web2Print operations with a focus on administration, criteria based traffic routing and integration into system processes including JDF automation at the intake level
- Strong understanding of LEAN manufacturing workflow processes
- Develops safe solutions, processes, and culture to keep all staff injury free
- Willing to travel up to 20%
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Engagement Manager, Enterprise Effectiveness Resume Examples & Samples
- Lead the day-to-day execution of Enterprise Effectiveness engagements taking ownership of the engagement deliverables, resources, and outcomes
- Lead and manage project team members and/or external consultants
- Work closely with executive project sponsors and stakeholders to ensure on-going alignment with project objectives, activities, and outcomes
- Continually gauge the client environment and identify project related issues and risks
- Develop team members through professional coaching, mentorship, and frequent, high-quality performance discussions
- Periodically brief the Vice President, Enterprise Effectiveness on project status including timelines, risks, and issues
- Identify and raise escalations as appropriate
- Work closely with the Vice President, Enterprise Effectiveness to develop the engagement business case, scope, charter, and staffing model
- Conduct periodic market scans to understand industry leading practices and drive continuous improvement in department approaches, methods, and tools and organizational awareness of department capabilities
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Senior Manager, Enterprise Solutions Resume Examples & Samples
- Collaborate with internal teams to design methodologies and processes that support customer growth in innovative and scalable ways
- Play a critical role in supporting the sales team to develop material and articulate Upwork’'s offerings to prospective customers
- Provide subject matter expertise on either (A) the talent & staffing or (B) digital marketing and agency industries and incorporate that knowledge into the solutions built
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Manager, Enterprise Services Resume Examples & Samples
- Prepares technology documents and white papers that address and communicate domain specific architecture concepts and direction
- Provides consultative advice and recommendations to technology and business management for the selection and implementation of technology systems
- Creates technology roadmaps and thought leadership for long-term strategic solutions
- Facilitates reviews at peer and principal levels for all technical designs and other technical documentation
- Ability to effectively manage a team of technical professionals
- High-level technical consultation skills to effectively interact within IT, directly with customer departments and executives
- Ability to prepare capital and operating budgets and forecasts
- Knowledge of current and emerging trends in technologies, techniques, issues, and approaches in information technology
- Working knowledge of CPI and project management methodologies, tools and techniques
- High-level interpersonal and technical consultation skills to effectively interact within IT, directly with customer departments and executives
- Advanced communication skills and ability to effectively/tactfully communicate difficult/sensitive information
- Advanced analytical, problem-solving, and critical thinking skills
- Strong leadership and motivation skills, and ability to effectively manage a team of technical professionals
- Able to manage concepts and details, quickly understand complex operational and technical issues, and develop responsive solutions
- Able to work independently and collaboratively in a team environment
- Establishment and evaluation of the groups Key Performance Indicators
- Ensuring that Service Level Agreements are defined and met or exceeded
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Manager, Enterprise Server Systems Resume Examples & Samples
- Extensive experience working within ITIL aligned Service Delivery organization
- Strong experience of coordinating service solutions with business stakeholders
- Experience managing and working with remote teams
- Proven experience of delivering process efficiencies and improvements
- Experience delivering projects and solutions
- Budgeting and financial management experience
- Proven technical experience in delivering and supporting enterprise class computing services
- Proven experience of a wide range of server hardware and virtualization technologies including HP, Cisco, Dell, VMware, and VBlock converged platforms
- Experience in designing and implementing common/standardized computing platforms
- Strong knowledge of capacity planning and management
- Understanding of server performance management
- Experience in managing relationships with key suppliers
- Expert knowledge of server technologies and operating systems including Microsoft and Linux
- Strong proven ability in: Service management, Project management, Vendor management, Incident management, Stakeholder management, and Communications skills
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Manager Enterprise Systems Resume Examples & Samples
- Be a liaison between the technical team and the application team
- Manage the technical requirements that are necessary to keep the Epic application on track understood, clearly communicated, and executed on time
- Maintain close communication with the Epic application representatives
- Manage the mid-range server systems and enterprise storage environments
- Coordinate server and hardware deployment that is needed to support the Epic system
- Manage large technical integration issues, including setting up timelines, following up on progress that teams have made to ensure solutions are established in a timely manner and within budget, and coordinating appropriate resources to manage issues
- Coordinate interface considerations with the interface manager. For example, the technical lead will ensure the interface manager plans interface analysis, manages the interface project plans and key milestones, and coordinates with ancillary departments to secure interface testing resources
- Manages departmental staff and workflow. Addresses performance issues, counsels colleagues. Makes recommendations and decisions re promotions, demotions, raises, performance appraisals, hiring, transferring and firing. Collaborates with Human Resources as appropriate. Participates in workforce management, hiring, interviewing and selection processes. Monitors performance of staff. Mentors and empowers staff. Manages daily workflow
- Participates in the budget process and operates within budget, promoting departmental efficiency
- Develops, updates, implements, and enforces departmental policies
- Manage error log management (interface or other messages)
- Monitor system performance using System Pulse and other tools
- Manage the timing of Epic software maintenance
- Develop, communicate, and manage the Epic server and storage strategy
- Work with application teams and the project director to develop technical downtime and recovery processes and facilitate technical setup of downtime reporting
- Support application coordinators to manage imports and other technical tasks
- Maintain strict adherence to the Lahey Health Confidentiality policy
- Incorporate Lahey Health Guiding Principles, Mission Statement and Goals into daily activities
- Comply with all Lahey Clinic Policies
- Coordinate an environment strategy, including data migration methods and schedules
- Develop and publish the data migration timelines with the project manager
- Establish a management process for nightly batch processes
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Manager, Enterprise Portal Resume Examples & Samples
- Develops and executes strategic plans in collaboration with the appropriate stakeholders. Ability to build and establish solid working relationships by providing timely, accurate and high quality information to peers, subordinates, upper management and/or customers
- Advises MST senior management on strategic plans and improvements to systems and processes. Partners with customers to develop and execute business vision and strategic plan
- Collaborates with appropriate stakeholders to identify, recommend, and implement improvements to systems and processes. Ensures compliance with existing processes and standards
- Advanced experience with SharePoint, Nintex, Office 365, Azure, SQL Server
- Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience
- Generally 3-5 years experience in related field and some supervisory/managerial experience preferred
- Ability to make difficult decisions based on solid business judgment and functional experience
- Ability to manage change effectively and maintain a flexible management response to changing circumstances and customer needs
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Manager Enterprise Change Control Resume Examples & Samples
- BA/BS in Business, Computer Science required or related field or equivalent progressive Information Systems experience (8+ years)
- 8 to 10 years of progressively responsible information systems experience with technical, engineering, and platform design and project management experience
- Frequent travel to all sites within Advocate Health Care
- The Manager for Enterprise Change Control is held accountable to design, develop, implement and maintain enterprise change control for Advocate Health Care
- The Manager, Enterprise Change Control is held accountable for the stability of the Advocate Health Care hardware/software and technical systems environment. Ensures policies, procedures, and documentation are within Information Systems standards and government regulatory compliance
- The Manager, Technical Support is held accountable to monitor and communicate the teams performance, status and activities with the Director, Technical Support and Data Center Operations and Information Systems Directors and Vice President as directed
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IS Manager, Enterprise Imaging Resume Examples & Samples
- Five to seven years of progressively responsible experience in healthcare information technology
- Prior experience with the operation of Radiology Information System, Picture Archiving and Communication Systems, Vendor Neutral Archive, and Universal Viewer desirable
- Proven track record of direct customer contact and experience in application analysis, project planning, resource allocation, system installation and maintenance, including a customer as well as team orientation
- Demonstrated ability to manage multiple, concurrent and complex projects. Proven ability to effectively develop and motivate teams to achieve a high level of result
- Demonstrates proficiency in clinical information systems in analysis, specification, design, development and implementation processes
- Leads by example, is action oriented and enjoys taking on new challenges
- Possesses excellent oral and written communication skills. Ability to communication complex concepts in simple terms with customers and staff
- Ability to lead and work in cross-functional teams, delegates, and communicates effectively
- Provides leadership in difficult situations/conflicts and reads situations quickly to find common ground/achieve cooperation
- Ability to interpret, communicates, and utilizes data to make decisions and motivate staff to continuously improve
- Makes decisions in a timely manner, works well under pressure and is able to prioritize and meet multiple competing deadlines
- Is dedicated to meeting the expectations and requirements of internal and external customers
- Establishes and maintains effective relationships with customers with the goal of gaining their trust and respect
- Able to clearly assign responsibility for tasks and decisions, sets clear objectives and measures, provides ongoing feedback while monitoring results
- Excels at objective analysis; uses rigorous logic and methods to solve difficult problems by developing effective solutions
- Steadfastly pushes self and others for results
- Proven project management experience
- Strong computer knowledge skills (Microsoft SharePoint, Project and Visio)
- Ability to apply workflow design techniques
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Senior Manager, Enterprise Services Resume Examples & Samples
- Manages the Enterprise Service team and executes strategies to ensure client needs are met and business targets are achieved
- Leads the Enterprise Service team to achieve client satisfaction and retention goals using key metrics to measure performance
- Works with leadership team to monitor key performance indicators and implements corrective measures to ensure achievement of organizational objectives within designated budget
- Partners with cross functional business units to ensure that processes support expansion of product suite, attainment of revenue targets, retention of existing clients, management of client discounts, and maintenance of quality service standards
- Oversees the implementation of continuous process improvement strategies, including adaptation of technologies, in order for the Enterprise Service team to effectively support the multi-product service model
- Participates in the preparation of the capital and operating budgets for the cost center(s) and analyzes interdepartmental reports as they relate to the cost center(s). Achieves cost center projections through labor expense and administrative expense controls
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Manager, Enterprise Solutions Architects Resume Examples & Samples
- Lead the solutions architect team in supporting our Inside and Field Sales teams
- Collaborate with alliance management on partner engagement strategies
- Demonstrate an in-depth understanding of our portfolio and support our salesforce by translating the capabilities of Red Hat solutions into business value propositions
- Select, recruit, develop, and evaluate personnel
- Manage the response process for RFIs and RFPs
- Provide and oversee pre-sales technical support in remote sales presentations and product demonstrations
- Work with marketing and product managers to provide feedback on Red Hat solutions and technologies
- Work closely with sales team to guide adoption of Red Hat technologies and higher subscription sales
- Understand customer business processes and applications and how Red Hat open source solutions support and enhance their operation
- Provide innovative thinking within Red Hat and for partners and customers in the application and design of Red Hat open source solutions
- Manage and guide field enablement and development for presales solutions architects
- Bachelor’s degree in a technical discipline or solid technical foundation
- 10+ years of experience in infrastructure or datacenter architecture and technology deployment and management
- 3+ years of people management experience, with a successful track record in building, developing, and leading top performing teams; record of managing presales engineering teams is a plus
- Comfortable with solution selling process in enterprise software market
- Demonstrated success in a technical presales role supporting senior sales executives
- Track record of developing relationships at engineering, commercial, and executive levels throughout organizations
- Excellent communication, interpersonal, presentation, and client facing skills
- Experience with technical consulting and selling up to C-level executives
- Ability to work remotely and in the field, with excellent time management skills
- Sales-minded, with excellent customer and business skills
- Solid leadership and management skills to motivate a team, recruit, and develop team members
- Extensive technical background in one of Red Hat's portfolio technologies
- Good understanding of industry trends and potential future directions
- Willingness to travel up to 50%
- Project experience in virtualization, consolidation, and cloud computing discipline is an advantage
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Manager, Enterprise Controllership Resume Examples & Samples
- Experienced in researching accounting topics and presenting conclusions in written memoranda and executive communications
- Ability to translate technical accounting guidance into practical application through workflow processes and systems
- Experience in dealing with financial instruments (debt and capital transactions, hedge accounting) and knowledge of other enterprise accounting areas such as foreign currency translation
