Manager, Employee Relations Resume Samples
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Manager, Employee Relations Resume Samples
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PH
P Hilpert
Perry
Hilpert
929 Cristal Bypass
Detroit
MI
+1 (555) 515 6352
929 Cristal Bypass
Detroit
MI
Phone
p
+1 (555) 515 6352
Experience
Experience
Philadelphia, PA
Manager, Employee Relations
Philadelphia, PA
McDermott and Sons
Philadelphia, PA
Manager, Employee Relations
- Participate in planning, developing and recommending effective employee relations programs, policies and procedures
- Consult with and provide support and training to managers on employee relations decisions and actions, performance management, staffing and culture management
- Provide expert consultative and problem solving services to managers, employees, Business HR and OEC partners regarding HR policies and practices
- Partnering with and guiding senior business leaders to resolve complex ER matters
- During investigation process conducts intake meeting(s), witness interviews and conclusion meetings
- Advising and coaching Employee Relations Partners on complex ER matters and investigations
- Assist in creating a tracking system for ER cases
Los Angeles, CA
HR Manager, Employee Relations
Los Angeles, CA
Ratke-Sporer
Los Angeles, CA
HR Manager, Employee Relations
- Analyzing data from the reporting system to ensure swift progress of cases
- Producing complete investigation documentation
- Conducting investigation related interviews
- Drafting reports and proposing remedial action based on investigation findings
- Facilitate and coach managers on employee performance improvement plans
- Independently manage assigned casework, bringing investigations to closure rapidly and definitively
- Coaching and counseling managers and employees in all areas of performance management and process (performance improvement plans, annual appraisals, career pathing, timely feedback, conflict resolution, etc.)
present
Phoenix, AZ
Senior Manager, Employee Relations
Phoenix, AZ
Konopelski, O'Keefe and Kreiger
present
Phoenix, AZ
Senior Manager, Employee Relations
present
- Providing strategy, technical expertise and direction to HR partners and managers around management practices, ER and Org Effectiveness
- Creates and leverages metrics to analyze and monitor employee and leadership concerns and makes recommendations to promote effective workplace practices
- Conducts training and development, performance appraisals, hiring, coaching and disciplinary actions of team members
- Develops strategic plans, provides business guidance and leads projects that drive operational excellence across Employee Relations processes and procedures
- Lead compliance investigations & performance management processes
- Developing and driving HR initiatives - employment practice improvement, training, metrics/trending and HR analytics
- Establishes and delivers Human Resources and management Employee Relations training
Education
Education
Bachelor’s Degree in Human Resources
Bachelor’s Degree in Human Resources
Quinnipiac University
Bachelor’s Degree in Human Resources
Skills
Skills
- Strong knowledge of Microsoft Office (Word, Excel, Power Point etc.); knowledge of an HRIS system is an asset
- Good interpersonal skills and proven ability to build strong relationships
- Computer-literate performer with the ability to quickly learn new skills on software applications
- Excellent problem solving skills and a demonstrated ability to apply judgment to solve complex issues
- Strong written and verbal communication skills; ability to effectively communicate ideas, to coach and facilitate change at all levels
- Ability to adapt positively and quickly to a change/evolving organization(s)
- Builds strong relationships with peers and cross functionally with partners outside of team to enable higher performance
- Strong ability to manage multiple projects and analyze data to provide recommendations to senior management on process and business improvements
- Strong ability to work independently and effectively to manage, organize and prioritize very busy desk, constant interruptions, and multiple tasks
- Ability to work in a matrix organizational structure
15 Manager, Employee Relations resume templates
Read our complete resume writing guides
1
Manager, Employee Relations Resume Examples & Samples
- Provide day-to-day leadership to ER professionals and serve as a primary point of contact for assigned clients and lines of businesses
- Engage with employees and leadership across the Walt Disney Parks & Resorts organization to conduct ER related assessments and investigations, and discuss continuous improvement opportunities
- Develop the strategy and delivery plan for the primary core services of ER in order to provide relevant business solutions, tools, and resources to support and positively shape the employee experience
- Collaborate with other Human Resources & Diversity & Inclusion (HR/DI) functional team members through a consultative approach to help assess organization effectiveness and develop and implement integrated action plans
- Support and provide ER expertise to advance HR/DI priorities
- Partner closely with Labor Relations, HR Business Partners, and other HR/DI functional teams
- Interact and work with team members from the Legal, Security, Public Affairs, Management Audit, Advisory & Assurance, and Risk Management organizations. Interface with state and federal administrative agencies as needed
- Engage and collaborate with ER team members across The Walt Disney Company to assist with advancing case work and other ER initiatives as needed/directed
- Demonstrated leadership experience; proven experience with building team and developing others
- Proven experience in strategy development
- Proven business acumen, strong decision-making, and root cause/analysis skills
- Law or Advanced degree
- Ability to speak and write multiple languages
2
Manager, Employee Relations Resume Examples & Samples
- During investigation process conducts intake meeting(s), witness interviews and conclusion meetings
- Leads investigation process when done in conjunction with an HR Generalist
- Composes correspondence and other highly confidential documents such as corroboration charts, investigation summaries, action plans, and conclusion talking points
- In partnership with senior members of the ER team, conducts climate surveys for departments experiencing low morale and/or undefined issues
- With Employment Lawyers, co-facilitates Sexual Harassment Awareness training sessions for WBTV
- Adjudicates discrepant background checks and liaises with the Employment Law Group and recruitment personnel
3
Manager, Employee Relations Resume Examples & Samples
- Provides guidance support and training to managers and employees on employee relations issues
- Conducts prompt, thorough investigations in response to employee complaints. Identifies, recommends, and oversees implementation of appropriate actions to accomplish resolution of employee concerns
- Maintains appropriate records of investigations
4
Manager, Employee Relations Resume Examples & Samples
- Coach managers and employees on all employee relations matters. Providing consultative support and guidance for resolution of performance and relations issues
- Facilitate and coach managers on employee performance improvement plans
- Conduct workplace investigations in complex situations, demonstrating effective listening, probing and investigatory skills with the ability to synthesize data, identify root problems/causes, and recommend actions to resolve in partnership with Legal and Business Conduct Office
- Analyze and track ER trends to proactively create a positive organizational culture and builds manager capabilities, including external trends and best practices
- Management of policy programs in conjunction with Legal, Compliance and relevant stakeholders
- Foster a client-focused environment and mindset to ensure delivery of an exceptional employee experience
- Minimum 8 years of progressive HR experience, with 3-5 years in employee relations
- Demonstrated expertise and knowledge in employees relations
- Superior client service and interpersonal skills
- Excellent verbal and written communication
- Ability to operate collaboratively
- Working in a Shared Service environment is a plus
5
Manager Employee Relations Resume Examples & Samples
- Participating as an active partner in the provision of SharedServices Support to the client group by
- Providing excellent customer service during the ongoing operation of Shared Services
- Working with other units within Shared Services, EO Departments and Management to resolve issues, remove roadblocks, reduce costs, and provide better quality service through ensuring Partnership Agreement are met
- Interacting with VPs, SVPs, EVPs, RMOs and line management, as applicable, to act as a central point of contact for employee relations concerns and priorities
- Coordinating with the other leaders of Shared Services for cross-functional problem resolution
- Promoting a sound employee and labour relations environment by
- Providing expert counsel and advice on employee relations matters, to the client group
- Communicating the Employee concerns Procedure to the client group
- Approving recommendations and providing advice on corrective action for irregular practices, defalcations, settlements, severance’s, suspensions and terminations directly to the client group
- Resolving employee relation's issues in an expert and consistent fashion at least cost to the Bank by liaison with groups such as the Employment Law Group, ScotiaHealth, Staff Ombuds Office, Employment Relationships, and Total Compensation Group
- Attending mediations, adjudication’s, investigations and workplace reviews, as required
- Thorough knowledge of Shared Services
- Thorough time management skills in order to satisfy the needs of a large client group
- Sound PC skills using common software tools to access and communicate within the Bank (MSWord, Excel, PowerPoint, Lotus Notes, Horizon)
- Mediation Course (ADR) an asset
6
Manager, Employee Relations Resume Examples & Samples
- Multiple Locations Available
- Lead a team of Employee Relations Specialists that provides internal labor and employee relations support and consulting to assigned client groups
- Conducts and/or oversees staff investigations and resolutions of employee relations issues. Ensures timely case updates and case closures in accordance within established service standards
- Manage ongoing relationships with senior managers and participate as required with management teams in supporting company strategy and business plans. Work collaboratively with managers to provide innovative Human Resources solutions, approaches and value that impact the business process. Provide assistance and training to Employee Relations Specialist staff
- Lead all phases and activities associated with assigned projects for the Employee Relations area to include: labor relations, policy research and development, system definition and set up, administration, training, and continuing compliance
- Reports results, trends and analyze against current processes and make recommendations
- Conduct in person management and employee training on Human Resources issues. Conduct on line webinars HR policy and process
- Review and advice on termination process to managers and employees. Provide support to managers in termination process
- Receive and investigate employee complaints. Determine facts and provide documentation to resolve issue. Participate in or coordinate with counsel and departments to prepare for and present management position in hearings and arbitration; advocates management position
- Provides assistance and guidance to management regarding employment issues with potential legal implications
- Consult with and provide support and training to managers on employee relations decisions and actions, performance management, staffing and culture management
- Interpret policy regarding HR issues. Maintains current knowledge of relevant employee relations and applicable state and federal compliance laws, procedures, and practices
- Ability to be seen as a subject matter expert in employee relations and ethics
- Possess and demonstrate excellent organizational, interpersonal, facilitation, oral and written communication
- Ability to work under minimal supervision, independently as a HR management member and maintain confidentiality in a position of trust
- Ability to multitask and to prioritize workload under tight deadlines in a fast-paced environment – must escalate
- Must be detailed oriented – with strong attention to accuracy and problem solving. “Following-up until resolved”
- Ability to work well as a team member
- Skills in Microsoft office (Word, Excel, Powerpoint, Outlook, etc.)
- Skills with working with HRIS systems (Workday, PeopleSoft, etc)
- Skills with work with case management/tracking systems
- Ability to work in a matrix organizational structure
- Ability to adapt positively and quickly to a change/evolving organization(s)
- Minimum of 8 years of experience in Employee Relations with experience in high level case management, conducting investigations, project management and data analysis
- Experience and ability in leading others; minimum of 5 years of Employee Relations staff management experience
- Experience working in a shared services HR model
7
HR Manager, Employee Relations Resume Examples & Samples
- Coaching and counseling managers and employees in all areas of performance management and process (performance improvement plans, annual appraisals, career pathing, timely feedback, conflict resolution, etc.)
- Proactive management of employee relations issues in partnership with relevant parties and in compliance with all state and federal employment regulations
- Collaborate with staffing, compensation and hiring managers re: all full-time, part-time, temporary, and contingent needs
- Policy communication, enforcement and training
- Part-time and contingent workforce management
- Identify workforce needs in line with business objectives; support/lead department re-organizations as needed
- Provide thought leadership on process improvement, systems and identification and implementation of efficiencies across all areas of human resources
- Analyze monthly HR reports; conduct data analysis (headcount, turnover, time-to-fill) analyses as required; ensure integrity of data for assigned groups
- Conduct terminations and exit interviews
- Support annual compensation process
- Bachelor’s degree, preferably in business or human resources management, or equivalent work experience
- 5+ years of progressive experience in human resources; candidate must have practical, tactical and hands-on experience in handling and successfully resolving employee relations issues, and a working knowledge of compensation and benefits principles and philosophies, and the foundations of human resources Position responsibilities will also include HR administration, reporting and handling of basic inquiries from employees
- Commitment to “internal client” and customer service principles, including specific focus on responsiveness, professionalism, and diplomacy
- Ability to quickly establish credibility and productive working relationships at all levels within the organization
- Working knowledge of full cycle recruiting for PT or FT positions
- Strong communication (written and verbal), influence and presentation skills
- Ability to work autonomously and within a team environment
- Well-developed judgment, analytical and problem solving skills; solution-oriented and must possess a high level of confidence and maturity
- Ability to effectively manage and/or administer a project from start to finish; keen attention to details and strong organizational skills
- Ability to multi-task in a fast paced, transitional and at times, ambiguous work environment while effectively meeting task and project deadlines and deliverables
- Ability to handle the stress of working in a dynamic and ambiguous work environment
- Proactive individual who takes initiative and follows through regardless of size or scope of deliverable
- Ability to handle, maintain and protect highly confidential information
- Ability to travel to all offices as needed; will be required to spend at least 1 day a week in our Lawrenceville, NJ office
- Previous experience working within a media and entertainment and/or technology company preferred
- Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Outlook)
- Ability to quickly learn and work with HRIS systems
8
Manager Employee Relations Initiatives Resume Examples & Samples
- Participating as an active partner in the provision of Employee Relations Support to the client group by
- Providing excellent customer service
- Working with other units including Shared Services, EO Departments and Management to resolve issues, remove roadblocks, reduce costs, and provide better quality service through ensuring Partnership Agreement are met
- Interacting with all levels of employees including VPs, SVPs, EVPs, RMOs and line management, as applicable, to act as a central point of contact for employee relations concerns and priorities
- Coordinating with the other units for cross-functional problem resolution
- Providing adequate feedback mechanisms for the client group to share their opinions' of the organization and unit
- Facilitating conflict resolution where conflict is disruptive to the work environment (including provision of training and coaching to line managers in conflict management), and negotiation of resolution where necessary
- Approving recommendations and providing advice on corrective action for irregular practices, defalcations, settlements, severances, suspensions and terminations directly to the client group
- Resolving employee relations issues in an expert and consistent fashion at least cost to the Bank by liaison with groups such as the Employment Law Group, Occupational Health Services, Staff Ombuds Office, and Total Rewards
- Assisting in Human Resources reviews
- Expert knowledge of the Bank's Human Resources Policies and Procedures
- Thorough knowledge of the Bank's business lines
- Well developed time management skills in order to satisfy the needs of a large client group with multiple priorities
- Well developed PC skills using common software tools to access and communicate within the Bank - Excel skills especially helpful (MSWord, Excel, PowerPoint, Outlook)
9
Manager, Employee Relations Resume Examples & Samples
- Supports senior management team to ensure fair and consistent enforcement of policies and practices. Ensures legal compliance and understanding of policies and processes. Investigates employee work place situations including claims of harassment and employee performance
- Supports management in ensuring a union-free environment. Supports the TSAT efforts by assisting management with communication and action planning. Works with management to identify and manage the employee impact of company decisions and changes
- Provides advice and consultation for front-line hourly employees on policy interpretation, EAP issues, employee conflict, etc
- Acts as liaison between management and core HR by assisting with programs or communicating information relating to payroll, records, benefits, training, compensation and staffing
- Mentors and provides guidance to staff related to their career goals. Motivates staff to accomplish company goals. Builds bench strength within the operational division by identifying training and development opportunities
10
Manager Employee Relations Resume Examples & Samples
- Manage the FEP Team of Counselors and oversee the operations of the department
- Partner with the Director of FEP to prepare and deliver annual performance appraisals for the Counselors
- Identify and implement operational efficiencies for the team to work effectively in line with business changes
- Participate in the recruitment process of potential team members
- Provide Senior FEP Counselors with direction and guidance regarding complex cases/investigations
- Undertake investigations involving complaints against District Managers
- Review past employee relations cases if new information is provided (i.e. wrongful termination claims)
- Conducts need analysis to identify and define present/future field training needs, and communicates needs to business partners
- Develop strategies to ensure that field Managers and District Managers are well versed in key employment relations matters (i.e. investigations including sexual harassment/discrimination, termination conversations, disciplinary procedures)
- Work to identify labor relations trends in the field and provide recommended solutions for improvement
- Bachelor’s degree in Human Resources, Business, or related discipline, Master’s preferred
- 1-3 years management experience
- Demonstrated ability to manage large scale projects, prioritize multiple tasks, and achieve results
- Demonstrated ability to conduct and interpret analysis of HR data to identify problems and solutions in a variety of situations
- Excellent communication, time management, and critical thinking skills
- Demonstrated ability and experience working effectively and accurately in a high volume environment
11
HR Manager, Employee Relations Resume Examples & Samples
- Key Accountabilities: The Employee Relations HR Manager is accountable for managing employee relations concerns, adhering to Microsoft and HR policy while following guidance from LCA. The HRM drives resolution of issues, in collaboration with partners in staffing, human resources, LCA Employment Legal Group and ERIT and escalates when necessary. The HRM assists with ERIT investigations and implements appropriate remediations in conjunction with the organization
- Build capability in managers to facilitate an open, inclusive, Microsoft values-based environment that enables effective employee relations. Ensure HRM role is perceived as an objective employee resource and escalation path for unresolved employee relations issues. Instills trust and confidence by maintaining objectivity and clearly communicating rationale behind recommendations. Remain patient and professional at all times
- Ensures the client organization follows Microsoft and HR policies and regulations, as well as local workforce laws. Ensures business leaders are making decisions and taking actions that are in accordance with them. Mitigate potential risk to the company
- Maintain appropriate records of cases in electronic database. Respond in a timely manner to written correspondence, email and other outreach from employees and managers. Analyze trends and identify issues in and across teams
12
HR Manager, Employee Relations Resume Examples & Samples
- Coach Managers and employees on all employee relations matters, providing consultative support and guidance for resolution of performance and relations issues
- Conduct workplace investigations in complex situations, demonstrating effective listening, probing and investigatory skills with the ability to synthesize data, identify root problems/causes, and recommend actions to resolve in partnership with Legal and
- Business Conduct Office
- Analyze and track ER trends to proactively create a positive organizational culture and build manager capabilities, including external trends and best practices
- Participate in planning, developing and recommending effective employee relations programs, policies and procedures
- Lead ER projects/initiatives as needed
- Demonstrated expertise and knowledge in employee relations
- Demonstrated ability to work independently, including the ability to organize, plan, and prioritize tasks
13
Manager, Employee Relations Resume Examples & Samples
- Conducts thorough investigations in response to employee complaints. Identifies and recommends appropriate actions to accomplish resolution of employee concerns. Maintains appropriate records of investigations
- Provides guidance on Comcast’s Human Resources policies, practices and processes with Human Resources and business leaders
- Implement and audit the consistent application of employment policies and procedures, e.g., records retention practices, annual MVR checks, I-9s, annual Employee Handbook compliance, XH background checks
- Assists with the administration of the company’s affirmative action program and other regulatory filings, e.g., FCC, OFCCP
- Partners to develop and conduct regulatory and compliance trainings
- Addresses legal developments to ensure compliance with federal, state and local employment laws
- Partners with Headquarters HR Employee Relations and Compliance leads in implementing new policies and procedures
- Generally requires 6-9 years of related experience
14
Manager Employee Relations Initiatives Resume Examples & Samples
- Proven management or supervisory experience in dealing with contentious employee issues
- Expert knowledge of the Bank's Human Resources Policies and Procedures, an asset
- Thorough knowledge of the Bank's business lines, an asset
15
Manager Employee Relations Resume Examples & Samples
- Experience in delivering effective solutions that support business requirements, HR obligations and manage business risks
- Experience in managing a variety of tasks simultaneously in the face of changing priorities and requirements
- Exceptional influencing skills, the ability to build collaborative relationships with our key stakeholders and superior communication skills
- Proven ability to negotiate on complex matters with knowledge and experience in mediation, negotiation, and conflict resolution methods and practices
- Experience working in fast paced organisations, where the goal posts often move
- Strong customer service orientation to take responsibility for understanding client needs and ensuring these are met
- Tertiary qualified in human resources management or industrial relations or one of the social or behavioural sciences incorporating these fields
- At least five years practical experience in human resources where you have provided ER/IR advice at various levels of the organisation
- Ability to work collaboratively within a team environment
- Ability to modify style to accommodate situations, tasks and individuals
- High level of integrity to ensure compliance with relevant legislation and maintain confidentiality around sensitive matters
- Working knowledge of the relevant employment legislation and WHS regulations as required
- Attention to detail is needed with a data driven, analytical approach and the ability to manage multiple, competing priorities simultaneously
16
Manager, Employee Relations Resume Examples & Samples
- Minimum of 5 Years HR Experience including employee investigations, compliance and regulatory standards regarding wage and hour and LOA processes
- Proven ability to manage Employee Relations activity at multiple levels
- Ability to coach, develop and lead a remote team
- Strong understanding of all HR Laws, Regulations and Company Standard Operating Procedures
- Excellent Problem solving skills
- Prior Supervisory experience
- Strong interpersonal verbal and written communication skills
17
Manager, Employee Relations Resume Examples & Samples
- Investigations: Conduct timely, thorough, and effective investigations arising under Company policy or specific to FMLA, ADA, CFRA, Title VII, Collective Bargaining Agreements, and other employment laws and regulations. Investigates and/or provides support in respond to agency claims and labor grievances
- Company Policy and Practices: Work with various lines of business to review and update their site-specific policies. Provide advice and counsel to HRBPs and employees regarding the interpretation of applicable policies and procedures
- Performance Management: Support the performance management process by providing general consultation, coaching, and preparation of written warnings, performance improvement plans and other related documents
- Reduction in Force (RIF): Support RIFs by partnering with HRBPs to work through the established review process. Compose applicable summaries for senior management review
- Leave of Absence (LOA): Research and respond to HRBP and employee inquiries regarding LOA status in complex situations. Work closely with the GHRO team to manage the separation process for applicable complex cases
- Accommodations: Lead and support the accommodation process through coaching, documentation and applicable follow up
- Background Check Adjudication: Review and adjudicate all major discrepancies and concerns with background check results, with an emphasis on flags related to criminal results. Work in the established system to respond/clear discrepancies as applicable
- Training and Education: Improve employee relations acumen by training and educating partners and clients on updates to policies. Responsible for ensuring that off-line teams (i.e. production, Backlot employees etc.) are provided applicable annual compliance training
- Reporting and Trends: Balance managing individual cases and addressing big picture issues. Determine root cause and develop proactive strategies to effectively reduce activity and sustain results. Analyze employee relation trends, develop recommendations to address issues, and summarize findings to key stakeholders and HR executives
- Processes: Create centralized organization, and consistent and automated processes for legally driven HR activities to enhanced partnership with clients, HR colleagues, and Legal that include Intake process, case management, documentation, tracking systems and reporting. Develops, streamlines and enhances systems, tracking reporting and analysis
- Develop Partnerships: Cultivate a strong client oriented service rapport with HR Business Partner teams, and other internal partners, that is based on a high level of collaboration and inclusion
- Proven ability in conducting investigations; highly skilled in articulating (written and oral) issues and recommendations
- Demonstrated ability to effectively resolve conflict
- Ability to handle highly sensitive and confidential information in a manner that inspires confidence and trust
- Strong ability to influence and respond to questions from various groups of key stakeholders, including executives and legal teams
- Knowledge of employment law and practices; understanding of Company policies, procedures, state and federal laws, with the ability to apply the knowledge to multiple situations
- High degree of initiative, independent judgment and discretion
- 6+ years’ experience in Human Resources; Employee Relations experience preferred
18
Senior Manager, Employee Relations Resume Examples & Samples
- Developing and driving HR initiatives - employment practice improvement, training, metrics/trending and HR analytics
- Partnering with and guiding business leaders through resolving complex ER matters
- Directly handling a caseload of highly complex HR matters involving, employment compliance, organizational effectiveness and org change/design issues
- 7+ years of exempt level HR or Legal experience
- 5+ years directly managing complex employee relations issues or advising corporate clients around employment practices
- JD, MBA/MA or Advanced Degree in OD or I-O
19
Manager Employee Relations Resume Examples & Samples
- Counsels and advises team members and management to resolve work-related disputes. May investigate and audit personnel to determine validity and scope of an employee-related work issue
- Serves as the team member advocate and brings issues to the attention of the Human Resources Director and/or senior property management, as appropriate
- May coordinate and provide referrals for team member assistance programs
- Develops and implements Team Member relations and communication programs, team member activities and Team Member recognition programs
- Create weekly/monthly reports on team member activity and overall communication involvement
20
Associate Manager, Employee Relations Resume Examples & Samples
- Respond to employee concerns and complaints of potential unlawful behavior, such as discrimination and harassment, or that violate Company policies, by conducting timely internal investigations independently or in conjunction with supervisors, HR Business Partners and other business partners
- Consult with Sr. Manager, Employee Relations regarding appropriate disciplinary action, including termination of employment, and prepare recommendations for the Director, Employee Relations
- Make training recommendations for employees as a result of impacts identified during an investigation
- Research and respond to agency claims, including DFEH and EEOC, and union grievances
- Work with applicable lines of business to review and update their site-specific policies. Provide guidance to HRBPs and ensure compliance of company policies and procedures, as well as federal and state laws. Maintain knowledge of applicable changes in policies and procedures
- Respond to inquiries regarding applicable policy and procedure interpretation
- Support the performance management process by providing general consultation, coaching and preparation of written warnings, performance improvement plans and other related documents
- Support reduction in workforce by partnering with HR Business Partners to work through the established process and assist with compiling documentation and summaries for senior management review
- Research and respond to HR Business Partners and employee inquiries regarding complex leave of absence status situations, and track updates in case management tool
- Work with senior ER staff to support the medical accommodation process through coaching, documentation and applicable follow up
- Review and adjudicate background check results and exception requests
- Manage individual cases and address big picture issues. Help determine the root cause and develop proactive strategies to effectively reduce undesirable activity and sustain positive results
- Analyze case trends, develop recommendations to address issues and summarize findings to key stakeholders and HR executives
- Create centralized organization, and consistent and automated processes for ER activities to enhance partnerships with clients, HR colleagues, and Legal. This includes the case intake process and management, documentation, tracking systems and reporting
- Cultivate a strong client oriented service rapport with HR Business Partner teams, and other internal partners, that is based on a high level of collaboration and inclusion
- Proven investigative and strong writing skills
- Ability to handle highly sensitive and confidential information in a manger that inspires confidence and trust
- Ability to influence and respond to questions from various groups of key stakeholders, including executives and legal teams
- Strong verbal and consultative skills; able to consult with leadership and HR partners across multiple businesses
- Creative and strategic problem solving skills
- Ability to execute against multiple high priority projects through exceptional organizational, prioritization and time management skills
- 2-4 years’ experience in Human Resources; Employee Relations experience preferred
- Bachelor’s degree in related field or related work experience required
21
Senior HR Manager, Employee Relations Resume Examples & Samples
- Strong analytical thinker, data driven and creative in approach to driving positive employee relations and change
- Known for high judgment, bias for action, and demonstrated ability to deliver results
- · Able to handle confidential information in a mature and professional manner
- · Acts with sense of urgency, bias for action, fast pace, and desire to thrive in a dynamically growing environment
- · High-quality judgment and sound decision-making
- · Strong project and time management skills with ability to multi-task and manage multiple projects to closure
- · Confident and innovative thinker; isn’t satisfied with “checking the box” or just pulling out “what we did at my last job”
22
Manager, Employee Relations Resume Examples & Samples
- Provide practical ER advice, guidance, support & information to CPPIB managers, HR Business Partners and the wider HR team to assist in resolving a range of workplace issues including performance management, discipline and dismissal, complex disability management etc
- Assist managers and employees in the successful resolution of workplace issues
- Collaborate with HR Business Partners to identify improvements in case management
- Lead the development and administration of CPPIB’s employment equity plan and maintain related records systems
- Assist and participate in projects, both planned and ad hoc, to improve HR practices and procedures
- Assist in review of employment policies, procedures, guidelines and templates to ensure that they are current and updated with new employment legislation or best practice, where appropriate
- Foster open communication with employees and managers by encouraging and building a culture of high performance, integrity and partnership
- University degree, plus 3-5 years of related work experience or equivalent
- Employment law designation, MIR or CHRL preferred, but not required
- Comprehensive knowledge of Canadian employment law and practices
- Excellent problem solving skills and a demonstrated ability to apply judgment to solve complex issues
- Ability to work in a fast-paced, high volume environment with demands emerging from multiple sources
- Good interpersonal skills and proven ability to build strong relationships
- Strong knowledge of Microsoft Office (Word, Excel, Power Point etc.); knowledge of an HRIS system is an asset
23
Senior Manager, Employee Relations Resume Examples & Samples
- Provide expertise and case management of ER issues, including Performance Management, from initial intake to resolution, received from HR call center, managers, HR Business Partners (HRBPs) and other employees. Expert in conflict resolution
- Provide expertise, consultation, guidance and coaching to managers and HRBPs to address employee behavior and performance concerns; provide guidance and assist with the development and delivery of appropriate feedback or corrective/disciplinary actions, and which align with company values, practices, and processes. Works with employees, managers and HRBP's to identify employee relations trends and create mitigation plans to ensure a positive work environment
- Stays current on employment law and makes recommendations for the company’s continued compliance in conjunction with Legal
- Partners with the Diversity and Inclusion function to ensure that Affirmative Action Plans and diversity strategies are aligned
- Solves complex problems; may need to take a new perspective using existing solutions
- Works independently to devise new ways of doing things; receives minimal guidance on day-to-day work and deliverables
- Bachelor’s degree, Master’s Degree preferred
- 12+ years of Human Resources experience in a large, corporate setting
- Excellent project management skills and ability to work to deadlines, often with short notice, while successfully managing multiple business-driven corporate initiatives and management responsibilities
- Outstanding communication skills both verbal and written to present complex/controversial ideas and recommendations in a clear and concise manner
- Interacts internally and externally with executive level management, requiring negotiation of extremely critical matters. Influences policymaking
- Able to deal with problems involving several concrete and abstract variables in non-routine situations; ability to walk direct reports through logical thought process to develop sound conclusions and problem-solving
- Able to perform substantive analysis regarding complex issues and recommend feasible solutions
- Able to create and assess comprehensive reports
- Able to maintain effective performance and be flexible and adept at multi-tasking in a business environment that is fast-paced, constantly changing and where situations are sometimes ambiguous; able to help direct reports do the same
- Able to provide innovative recommendations/solutions; coaches and guides subordinates to be innovative
- Ability to make appropriate judgments about prioritization and correlation between effort and value achieved from the effort; helps direct reports do the same
- Has self-awareness (realistically appraises own strengths and weaknesses) and focuses on self-development
- Solution-oriented
- Applies business analytics to decisions
- Recognized as an influential leader
24
Manager, Employee Relations Resume Examples & Samples
- Partner with internal legal counsel to ensure a workplace free of harassment, discrimination and retaliation. Work to identify potential legal issues and to ensure compliance with wage and hour issues, disability accommodation and other potential litigation issues
- Organize legal training sessions for FNG employees nationwide as needed. Co-present sessions with in-house counsel as needed
- Back up ER team members on other projects as needed, including managing employee communications, surveys, training notifications, marketing and promotional materials for Fox initiatives, training sessions, and other duties as needed
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Senior Manager, Employee Relations Resume Examples & Samples
- Conduct investigations and provide resolutions of concerns relating to employee complaints, misconduct and performance. Partner with VP to advise and assist HR Business Partners and management with formal discipline, performance management and terminations. Visit production sets as needed to handle ER-related matters
- Handle ad hoc projects and requests for EVP of Human Resources, VP of Employee Relations & Engagement, or HR Business Partners, including nationwide labor law poster updates and assistance with special projects as needed
- Minimum of 3 years HR Manager experience with concentration in employee relations and investigations, with 8 years overall HR experience. Production and/or union experience a plus
- Must have highest degree of tact, diplomacy and discretion
- Must be proactive, anticipate issues, work independently and provide recommendations and solutions
- Must be able to handle and resolve employee issues and concerns with diplomacy and respect. Must be able to coherently and calmly assess potentially volatile employment situations and make personnel recommendations
- Must be able to professionally and effectively interact with attorneys and senior level management. Must be able to develop solid and confidential working relationships with various Fox entities at all levels
- Some travel may be required
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Manager, Employee Relations Resume Examples & Samples
- Must have at least 3 years of HR generalist experience with a concentration in employee relations and investigations. Production and/or union experience a plus
- Knowledge of Microsoft Office applications, including Word, Excel, PowerPoint, Outlook and Explorer are needed. Knowledge of Photoshop a plus
- Must be analytical, organized and possess excellent problem solving skills
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Manager Employee Relations Resume Examples & Samples
- Master degree (economics or HR Management) (or equivalent qualification)
- 5-7 years experience in an HR generalist role or 3+ years in Employee Relations
- 3+ years (people) management experience
- Market specific: solid background and experience in working with relevant employee representation bodies
- Solid knowledge in country specific labor law
- Coaching, mediation and consulting skills
- Solid decision making skills (effectively gather and analyze facts, weigh risks and make decisions/recommendations that are right for the business, the people and our culture)
- Strong communication and interpersonal skills including conflict management and negotiation skills
- Ability to present and deliver training to managers and peers
- Excellent written communication skills
- Highly organized, and able to prioritize and plan time accordingly, in a fast paced, high pressured environment
- Strong self- and project management skills (time and priorities, resources)
- Desirable: Additional qualification as Business Coach or Mediator
28
HR Manager Employee Relations Resume Examples & Samples
- Continuously research and monitor changes to legislation, regulations and court rulings that may impact employment policies and practices. Provide a consulting/HR leadership resource to DHRM and HRMs on employee relations topics, issues, regulatory, legal compliance and employment and labor trends
- Coaches, counsels and advises MOP´s, HRMs and SLT on employee relations issues. Ensures availability and accuracy of information and statistics for the economic proposals of collective bargain agreements. Provide guidance in contract negotiations and if needed participate during contract negotiations. Ensure adherence to established policies and practices. Develop and implement documentation and reporting for administration of labor relations. Manage metrics related to employment labor relations including but not limited to personnel turnover, work shifts absenteeism, overtime, labor environment and cost analysis
- Develop and deploy programs and processes to ensure compliance with Eaton Philosophy Work Practices and/or local legal requirements in the region. (Examples of programs include bus are not limited to: Compliance with /EEO and other similar programs to comply with country level laws, Contingency Workforce Management, Substance Abuse Policy, Background Checks, Disability, Harassment Free Workplace, Reduction in Force Practices, Employee Guidebooks)
- Assist facilities in identifying and eliminating high risk practices, which expose them to legal liability and/or union organization activities
- Provide field HR professionals and leaders with ongoing policy guidance to ensure consistent implementation of Eaton programs and policies across the Region
- Provide counsel on issues that are often non-routine and complex requiring research, analysis, consideration of precedent, collaboration with corporate counsel and ultimately recommendations of an appropriate response
- Work with the Ethics Office and the Office of the Ombudsman to confidentially investigate and resolve issues
- Represent Electrical & Industrial Sectors at employee relations meetings, projects and policy decisions
- Bachelor’s degree in Law or related field from an accredited institution is required
- Minimum of 3 years of HR Management experience in manufacturing facility. Minimum of 3 years of labor relations experience overseeing sites in Mexico region
- Negotiation skills / expert in Mexican Labor law
- Must be able to consult and advise Plant, Divisional and Operational staff on HR Employee Relations issues
- Must be able to build strong relationships within and outside the organization to leverage expertise when needed
- Must possess ethics and values; be widely trusted; direct and truthful, with the ability to establish and maintain effective relationships and gain confidence
- Be an effective communicator in Spanish & English, who is comfortable in a high visibility position and who will act and empower for appropriate organizational change
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Senior Manager, Employee Relations Resume Examples & Samples
- 8-10 years of HR experience with significant experience in investigating and responding to employee relations issues, especially those involving harassment/discrimination allegations and/or reasonable accommodation requests
- Bachelor’s Degree in Human Resources/related field and/or equivalent work experience
- SPHR Preferred but not required
- Proficiency in Microsoft Excel, Word, and Power-Point. This includes the ability to generate basic reports
- Excellent written and verbal communication skills and the ability to communicate with all levels within the organization in a collaborative way. The ability to explain process and policy to both subject matter experts and non-experts
- Must have critical attention to detail and reporting
- Ability to influence peers and operations management
- Strong organizational skills with a customer service focus
- Must be able to work independently; must be self-motivated and able to meet deadlines
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Manager, Employee Relations Resume Examples & Samples
- Confers with management to develop strategies for implementing change and encouraging associate acceptance of new structures and processes
- Evaluates business initiatives to determine appropriate organizational effectiveness interventions needed to meet organizational goals
- Fosters the Company’s core values and culture throughout the work environment
- Performs projects or other duties as assigned
- Bachelor’s degree (B.A. / B.S.) in Human Resources, Business or related field or equivalent combination of education and experience
- At least 5 years of experience in human resources
- Excellent communication, interpersonal, written and oral communication skills
- Certified as a Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) preferred
- Airline industry experience ideal but not required
31
Senior Manager, Employee Relations Resume Examples & Samples
- 10+ years of increasingly responsible HR/Employee Relations experience, including 3+ years in a leadership role
- Significant experience in ER/employment law
- Strong influencer of others/ability to handle conflict with ER partners & HRCs who may have may have competing priorities and business leaders who have strong opinions
- Strong relationship builder and collaborator – ability to modify their style to build relationships with all levels of employees and leaders – viewed as partner/collaborator (able to challenge the status quo/to be assertive/take a firm stance, while keeping relationships in tact – has a strong presence)
- Initiator – proactively identifies needs and opportunities for the ER function and the business and acts on them to meet their ER needs
- Maintains a level of professional and calm; does not get flustered in stressful situations and sets an example for others in ER
- Solid project management experience and process orientation (very comfortable with technology)
- Ability to prioritize often given constantly changing demands placed on the role
- Bachelor’s Degree required (Master’s Degree preferred)
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Manager Employee Relations Resume Examples & Samples
- Communicates timely and effectively to all levels of employees when issues arise; handles group communication effectively, hearing all sides of issues and demonstrating a fair and consistent approach to addressing concerns
- Provides advice, counsel, and guidance to people managers at all levels of the organization
- Manages employee relations processes to ensure a proactive, fair and consistent approach
- Provides training to management on employment law and workplace trend, either in one-on-one, group or team sessions
- Assists Director with establishing a policy framework and Affirmative Action Plan compliance
- Assists Director in developing proactive employee relations programs and initiatives
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Manager, Employee Relations Resume Examples & Samples
- 4 years of HR experience with an emphasis on Employee Relations
- Bachelor’s Degree in Human Resources / or related field and /or equivalent work experience
- PHR Preferred but not required
- CalSHRM Preferred
- California HR Experience preferred
- Must be able to manage multiple projects simultaneously in a fast-paced, results-driven environment
- Ability to work with and influence peers and management
- Computer-literate performer with the ability to quickly learn new skills on software applications
- Proficiency in Microsoft Excel, Word, and Power-Point (required), Salesforce (preferred but not required). This includes the ability to generate basic reports
34
Manager, Employee Relations Resume Examples & Samples
- Handle complex and sensitive employee concerns and investigations, including interpersonal conflict in the workplace, terminations, employee complaints, ethics reports, and allegations of harassment, discrimination, and retaliation
- Monitor, analyze, and communicate major developments in employment and regulatory law, including but not limited to the FCRA, FLSA, ADEA, Title VII, ADA, FMLA, NLRA, and Federal Contractor agencies including DOL, OFCCP, FAR Council, etc
- Identify relevant topics and develop training, tools, policies, procedures, resource guides, etc., Conduct and coordinate training and rollout of all related materials
- Oversee all HR related Ethics Helpline cases, facilitate investigations with HR partners, and provide quarterly reporting on relevant metrics
- Manage and administer a broad range of tasks and projects, including the development, implementation, interpretation and administration of policies and procedures to ensure and enhance organization’s capacity to handle employee relations matters and ensure compliance with federal and state labor laws
- Work closely with Legal, Audit, HR, and others to ensure compliance with ITW values
- Strong and practical ability to identify and address employee relations issues providing advice and guidance to the HR and business leaders for issues, such as policy/practice interpretation, performance management, organizational changes, disability management, job eliminations and other terminations, conflict resolution, disciplinary actions, or other issues representing significant risk to the organization
- Provide support in union awareness activities (including training and communications) and union organizing campaigns, collective bargaining planning, and CBA administration
- Identify and monitor metrics with HR community to insure compliance with ITW values and evaluate effectiveness of employee relations responsibilities throughout organization
- Bachelors degree required, Masters in HR strongly preferred. PHR or SPHR certified also preferred
- 10+ years of experience in human resource roles with at least five years concentration in Employee Relations. Manufacturing or closely related industry experience is strongly preferred
- Extensive experience conducting and managing investigations of complex/sensitive workplace complaints, and government agency claims and audits, including EEOC and state discrimination charges and OFCCP audits, and internal ethics reports
- Experience and familiarity with international employment matters and capability to advise in a multicultural workforce
- Ability to analyze complex issues and facts and summarize essential issues to various audiences
- Experience in developing and delivering management training
- Ability to multi-task, deals with ambiguity, and work collaboratively in a team environment
- Must have in depth knowledge of relevant state and federal employment laws
35
Senior Manager, Employee Relations Resume Examples & Samples
- Support the development of this function for our DATG HR team. Assist in the creation of tools and processes for providing clients and business partners with ER support, including conducting investigations, coaching, interpreting policies and practices, and assisting in the development of performance management goals
- Based on direction from the HR Business Partners (HRBP), lead the development of tactical plans and supporting HR activities for assigned cases, and provide recommendations for solutions
- Manage Employee Relations, Policy Development & Interpretation
- Partner with Security, Management Audit (MA), HRBPs and Legal to enhance our research & review processes
- Assist in creating a tracking system for ER cases
- Create education for managers/leaders as well as continued education to HRBPs
- Build on existing metrics and expand reporting to provide data for decision making and prevention. Track effectiveness of solutions with quarterly follow up meeting with client and/or manager
- Minimum of 8 years Human Resources experience, and/or 5 years in Employee Relations required
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Senior Manager, Employee Relations Resume Examples & Samples
- 5-7 years Human Resources experience with a University education and/or Diploma in HR discipline
- Interest in scope of investigation work which includes forensic research, interviews and an analytical mind
- Fluent in both written and spoken English. Ability in the Chinese or Malay language is an added advantage
- Confident, self-motivated and highly independent work style
- Working knowledge of company policies and labor laws and privacy legislations of the markets
- Strong and efficient organizational, interviewing and execution skills to bring timely and solid closure to an investigation
- Ability to gain support and build strong and trusted working relationships with work partners and stakeholders
- Ability to stay with an open, objective and fair mind in dealing with people and cases assigned
- Good listening, coaching and writing ability
- Fast learner with ability to adjust to fast and changing work requirements and expectations
- Sound business acumen and hotel operations knowledge
- Willing to travel on the job in at least 40% of the time
- Proficient with the use of basic computer applications and softwares
- Organizational Capability- Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit
37
Manager, Employee Relations Resume Examples & Samples
- Consultant with management, employees from all levels of the organization, HR Business Partners and Legal to deliver seamless support
- Develop consistency in practices and processes for ER issues including investigative matters
- Lead compliance investigations & performance management processes
- Respond and advise in cases of workplace violence, EOC, fit for duty, etc
- Work closely with managers to develop investigation plans. Interview appropriate witness(es). Make recommendations to resolve issues. Consult with HRBP to discuss solutions and work with Legal when appropriate. Prepare appropriate documentation
- Assist with responses to "agency" requests and charges
- Respond to Management Audit inquiries
- The successful candidate will be proactive and will have outstanding listening skills, proven consultative skills, and the ability to handle information with sensitivity and confidentiality
- Minimum of 6 years Human Resources experience, and/or 5 years in Employee Relations required
38
Manager, Employee Relations Resume Examples & Samples
- Provide expert consultative and problem solving services to managers, employees, Business HR and OEC partners regarding HR policies and practices
- Independently resolve policy & practice inquiries, performance management, workplace accommodations, ER investigations, and other assigned cases
- Effectively and accurately maintains confidential ER data in both systems and other filing mechanisms
- Ensure professional service is provided at all times in accordance with the expectations and guidelines of the ER department
- Define, lead and/or manage projects, which may include multi-functional teams
- Create and deliver ER training to a variety of audiences in the business
- Knowledge must address diverse and difficult problems or situations across multiple businesses
- Considered the subject matter expert on a broad range of ER policies and practices
- Effective at translating broader principles or the spirit of the guidelines / practices to the current situation and determine recommendation
- Anticipates, identifies and meets internal and external customer needs/expectations
- Effectively anticipates the unintended consequences and broader impact of decisions
- Build and foster relationships with the business. Manages expectations and delivers results
- Work closely with customers to jointly design solutions, balancing business, employee and legal needs
- Identifies critical factors in a particular situation, identifies alternate courses of action and makes recommendations based upon all available facts
- Facilitates gaining alignment from multiple functions and resolves disagreements independently Appropriately documents information related to cases and recommended outcomes
- Takes a broad view of the problem looking at all alternatives and assesses impact on other groups before applying a solution
- Demonstrates ability to plan, organize and execute to achieve favorable outcomes
- Ability to identify and manage risk. Determine contingency plans appropriately
- Decisions and actions have impact on organization
- Supervise day-to-day tasks of exempt and non-exempt staff when necessary or as requested by management
- Assist with case load distribution, work schedules, and other departmental needs upon request
- Is expected to be a leader within the Employee Relations department and looked to assist with training and mentoring other Employee Relations team members
- Knowledge in MS Office – Windows environment
- Minimum of 5 years work experience in Employee Relations or other HR experience
- Knowledge of HR regulations, policies and procedures
- Effective verbal and written communication skills that support building strong partnerships, appropriate influence, and portraying an objective and defensible position on situations
- Exercise strong business judgment that is aligned with broad organizational philosophies and practices and is compliant with regulations
- Makes effective decisions in ambiguous situations
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HR Manager, Employee Relations Resume Examples & Samples
- Investigate HR and Employee Relations issues, including
- Conducting investigation related interviews
- Drafting reports and proposing remedial action based on investigation findings
- Producing complete investigation documentation
- Analyzing data from the reporting system to ensure swift progress of cases
- Independently manage assigned casework, bringing investigations to closure rapidly and definitively
- Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation
- Partner with local HR across Asia in analysis and revision of people programs, policies and practices
- Consult and collaborate with business partners, Corporate ER teams, Compliance and Legal teams on complex employee investigations
- Manage critical employee relations issues that are crisis oriented to ensure successful completion within limited time
- Partner with HR leaders and HR teams to create and sustain positive employee relations programs and best practices
- Conduct and oversee employee relations programs across countries-in-scope
- Analyze, diagnose, design, and revise people programs, policies and practices to sustain positive employee relations across the region, as needed
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Manager, Employee Relations Resume Examples & Samples
- Support company, department and manager compliance with all applicable laws and company policies regarding employee rights, entitlements and obligations
- Manage, investigate and resolve employee complaints, grievances and other workplace concerns in an efficient, effective and timely manner, including generating sufficient documentation to protect the company and communicating effectively with all interested parties
- Manage and administer employee entitlements, including statutory medical leaves of absence, reasonable accommodations, worker’s compensation and company benefits
- Review, support and process performance and disciplinary actions, including corrective actions, performance improvement plans, and terminations, in an efficient, effective and timely manner
- Coach and support managers regarding the effective and timely resolution of ER matters, including performance management, disciplinary actions, employee entitlements, and employee complaints
- Effectively and consistently consult and collaborate with other ER Managers and ER Director to ensure alignment of ER policy and decision making; consult with Employment Counsel as necessary to ensure compliance with applicable law, company policy and best practices; and coach and consult other Human Resources professionals as necessary regarding workplace issues and polices
- Identify and offer solutions and initiatives regarding broader company policy and cultural issues, employee concerns, management and employee trends, and areas for managerial, workplace, performance management and general ER improvement
- Manage and administer separations and the employee exit process, including effectively off-boarding employees, conducting exit interviews and surveys, and developing useful data and feedback
- Provide management and employee training regarding policies and issues related to Employee Relations; and
- Remain current regarding developments in applicable state and federal law, industry and best practices developments related to Employee Relations
- Strong knowledge of applicable State and Federal employment laws, and strong knowledge in developing and implementing Employee Relations principles, policies and best practices
- Strong ability to work independently and effectively to manage, organize and prioritize very busy desk, constant interruptions, and multiple tasks
- Strong ability to collaborate with a team in constructive, productive and efficient manner. Must be able to go along with consensus or direction
- Strong ability to manage multiple projects and analyze data to provide recommendations to senior management on process and business improvements
- Strong written and verbal communication skills; ability to effectively communicate ideas, to coach and facilitate change at all levels
- Good experience conducting presentations and training to large groups
- Intermediate working knowledge of Microsoft Word, Excel and PowerPoint
- 5-7 years of experience as an Employee Relations Specialist; or 7-10 years of progressive experience as an HR Generalist with significant Employee Relations experience
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HR Manager, Employee Relations Resume Examples & Samples
- Minimum of 5 years Human Resources generalist experience, or an equivalent combination of advanced training and experience in a rapidly changing environment. Experience establishing processes and procedures. Experience with Thailand payroll processes a plus
- Experience with Thailand labour laws and familiarity with other APAC jurisdictions
- You must be fluent in English and Thai
- Experience working for a multi-national company strongly preferred
- LI-GH2
42
HR Manager, Employee Relations Resume Examples & Samples
- Assist Human Resources Business Partners in managing employee relations issues including performance issues, reductions in force, complaints and investigations in order to resolve problems and reduce legal risks
- Educate, train and guide executives, managers and supervisors in practices that help ensure equitable treatment of professionals and in compliance with state and federal employment laws
- Assist in developing and managing positive employee relations initiatives as well as corporate inclusion and diversity initiatives, Employee Resource Groups, affirmative action outreach and education programs, AAP audits and goal attainment
- Develop, recommend and implement personnel policies and processes which comply with U.S. state and federal law and meet Black & Veatch’s current business needs as well maintaining the Personnel Policies & Procedures Manual
- Resource to management and Human Resources Business Partners in employment law and the application/interpretation of policies
- Manage the Employee Assistance Program and Career Transition vendor relationships
- Manage the internal Human Resources Business Partners and Termination Resources portals
- Work with Employee Relations Specialist on Department of Labor and OFCCP compliance activities and the development and production of the Company’s Affirmative Action Plans for all U.S. locations
- Work with Employee Relations Specialist to provide EEO/AAP certifications and other information as needed for bids and proposals
- Support Director of Employee Relations on special projects, team assignments, issue analysis, and other responsibilities as assigned
- Identify and assess improvement opportunities which will add value
- Understanding of OFCCP and AAP document requirements
- Strong Human Relations skills (written, verbal, client service)
- Excellent interpersonal skills, with the ability to build trust and confidence with all levels of employees
- Strong problem-solving skills and ability to conduct thorough investigations effectively and efficiently
- Appropriate business acumen
43
Manager, Employee Relations Resume Examples & Samples
- Develops guidelines and conducts hospital-wide training for Human Resources Directors in areas such as harassment and discrimination, union free workplace, accountability leadership, Equal Employment Opportunity, Family Medical Leave, American with Disabilities Act, Fair Labor Standards Act, and various other policies, procedures and regulations
- Makes recommendations and provides consultation to management and staff regarding employee practices, procedures, policies and state and federal law
- Develops, administers and interprets Human Resources policies and handbooks for the Hospital Human Resource Department
- Leads Human Resources legal case management process and all employment related litigation matters including agency charges, legal actions, and attorney inquiries
- Leads investigations and consults with staff on potential employee relations issues and takes or recommends necessary corrective action
- Monitors and administers corrective action / disciplinary process. Consults and advises management and staff on corrective action processes
- Maintains up-to-date working knowledge of current state and federal legal and regulatory legislation in the Human Resources area
- Recommends new employee relations programs and policies for approval. Presents and facilitates employee relations training modules throughout the organization including new employee orientation
- Formulates and administers effective and appropriate compliance with EEOC regulations. Educates managers/supervisors on EEO compliance, including employment practices and employee development
- Responsible for completing the monthly HR statistical review including turnover, demographics, compliance, litigation, etc
- Assist with staffing issues and formulate a plan to adjust appropriately
- Four-year degree in Business Administration, Human Resources, or related field
- 5 years of Employee Relations Management or Human Resources experience – Healthcare experience required
- Strong working knowledge of state and federal laws related to Human Resource functions, plus strong working knowledge of policies, procedures and laws concerning recruitment, placement, separation, employee relations and investigative procedures
- Proven ability to develop and conduct training programs in labor relations and workplace environment issues
- Proficient in Microsoft Office including Excel and PowerPoint
- Ability to utilize HRIS systems such as Lawson, KRONOS and Business Objects for reporting and data manipulation
44
Manager, Employee Relations Resume Examples & Samples
- Responsible for managing a proactive employee relations function consistent with our visions and values and in alignment with our people strategy
- Investigates complaints and internal claims and communicates and follows up with involved parties throughout the process. Ensures application of good judgment and a balance between individual employee and organization
- Responds to EEOC charges, applying a working knowledge of basic principles of EEO and other employment laws
- Conducts research and investigations of complaints, charges, and lawsuits
- Assists Director in ensuring Human Resources compliance for JCAHO regulations
45
Manager, Employee Relations Resume Examples & Samples
- Directly handling a caseload of complex Employee Relations(ER) matters and investigations
- Advising and coaching Employee Relations Partners on complex ER matters and investigations
- Providing strategy, technical expertise and direction to HR partners and managers around management practices, ER and Org Effectiveness
- 4+ years directly managing complex employee relations issues or advising corporate clients around employment practice
- BA with preference for LLB, MBA/MA or Advanced Degree in HR
- Experience as a people manager
- Flexibility to be proactive in a fast paced, ever changing environment
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Manager, Employee Relations Resume Examples & Samples
- Acts as Divisional POC for ER, legal and compliance issues
- Manages tracking and processing of Open Door and Comcast Listenscomplaints. Ensures all Regions are responding in a timely and thoroughmanner. Reviews each complaint through Ethics Points and approves fornext level review. Analyzes for trends that may require training orother actions
- Ensures that responss to third parties inquiries including federal andstate agencies are recorded, tracked and oversees resolution. Workswith field to ensure responses are compoleted and submitted to HQtimely
- Conducts field investigations into ER issues to support the Divisionoffice and as Regional back up
- Acts as Division lead for CredoSpeak survey. Ensures each Region isprepared to administer the survey and works in collaboration with theDivision Employee Communications Manager to develop appropriatecommunication and training materials prior to administration. Providesexpertise with the interpretation and analysis of feedback data
47
Senior Manager, Employee Relations Resume Examples & Samples
- Responsibility for maintaining and continuously improving the quality system and achieving quality objectives through daily actions
- Primary investigator of employee complaints, including, but not limited to those involving allegations of discrimination, sexual harassment and or/hostile work environment. Conducts internal investigations in response to employment related complaints; provides guidance on effective performance management strategies and corrective action
- Develops strategic plans, provides business guidance and leads projects that drive operational excellence across Employee Relations processes and procedures
- Creates and leverages metrics to analyze and monitor employee and leadership concerns and makes recommendations to promote effective workplace practices
- Continually assesses Employee Relations programs to ensure that the organization is current with industry and internal best practices
- Establishes and delivers Human Resources and management Employee Relations training
- Conducts training and development, performance appraisals, hiring, coaching and disciplinary actions of team members
- Strong partner to HR Servicing organization to ensure HR Call Center has necessary content and knowledge to respond to Employee Relations calls
48
Manager, Employee Relations & Compliance Resume Examples & Samples
- Partner with internal and external partners to implement a company-wide strategy and approach to align HR compliance requirements with employment practices and business objectives
- Lead evaluation and implementation of standard operating procedures and systems needed to comply with regulatory requirements
- Monitor known risks, internal control effectiveness, and the remediation of process deficiencies
- Develop, implement and maintain systems for HR compliance documentation and SOP documentation and postings
- Collaborate with Information Security team to perform annual compliance risk assessment and develop joint annual work plan
- Lead HR effort to complete annual compliance work plan initiatives and partner with Compliance team to establish performance metrics and reports to enterprise leadership and compliance committees
- Provide guidance on interpretation and application of existing and new regulatory requirements
- Provide guidance to stakeholders when specific compliance issues arise
- Perform research in emerging HR compliance subjects and issues as requested
- Ensure ongoing education and training of internal business partners on risk and compliance related topics in response to ongoing or new legal and compliance requirements and in remediation of compliance issues
- Partner with the functional leaders to roll out company-wide compliance programs
- Provide recommendations for continual education and improvement
- Audit current employee handbooks and HR policies and update with latest policies
- Perform random compliance audits on all HR processes
- Manage audit, performance metrics, and reporting processes including coordination between functions and groups internally and externally
- Oversee follow up and remediation on findings/recommendations from audits
- Manage HR compliance direct report(s) (Ongoing)
- 4+ years professional HR experience
- 3+ years progressive HR operations and compliance and policy experience
- Bachelor's Degree in HR, business, or related field
- Strong problem solving skills, organizational and project management skills
- Strong ability to communicate both verbally and in writing independently
- Strong analytical and statistical skills
- Project Management and Change Management skills
- Customer service oriented, recognizing the importance of client services
- Able to exercise excellent professional judgment
- Ability to multitask and manage large, complex projects
- Able to work in a fast-paced environment, prioritizing work accordingly
- Able to adapt to changes in the organizational environment
- Demonstrated follow-through and attention to details
- Up to 20% travel is required
- Compliance Expertise (OFCCP / EEO / AAP / Federal & State Employment Laws),
- HR Technology -- HRIS, Compliance Planning/Tracking Systems, Social Media Platforms
- Facilitating Organizational Change -- Change Management Theories, Appreciative Inquiry, Change Strategies; Knowledge of Organizational Systems, Structures, and Culture
- Coaching -- Questioning Techniques, Coaching Process, mentoring, contracting of roles and expectations
- Career Planning and Talent Management -- Understands competencies; builds competency models, Defining Job/Role Requirements, Development Methods & Processes, Career Development Approaches, Succession Planning
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Senior Manager Employee Relations Resume Examples & Samples
- Acts as Division compliance champion in partnership with Region on allEEOC, OFCCP, DOL, state agency and private lawsuits
- Provides guidance and advice to field managers on employee issueswhere the company interests are at risk. Consults in-house attorneyswhere considerable risk to the company is possible. Coordinates withRegional teams to assure adherence to company policies
- Assists in the development and support of the implementation of newemployee engagement initiatives aimed at enhancing the 'employee workexperience' and enabling supervisors to build stronger teamrelationships
- Provides subject matter expertise with the facilitation of employeefocus groups, chat sessions, and skip level meetings. Provides meetingrecaps to local management along with recommendation for action andfollow up
- Consistent exercise of independent judgment and discretion in mattersof significance
- Regular, consistent and punctual attendance. Must be able to worknights and weekends, variable schedule(s) and overtime as necessary
