Director Employee Relations Resume Samples

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DK
D Kerluke
Dixie
Kerluke
878 Rohan Lights
New York
NY
+1 (555) 248 6436
878 Rohan Lights
New York
NY
Phone
p +1 (555) 248 6436
Experience Experience
New York, NY
Director Employee Relations
New York, NY
Wehner, Trantow and Swaniawski
New York, NY
Director Employee Relations
  • Work with Marketing department leadership to support overall goals and objectives, and bring success to all divisions of the Marketing team
  • Providing ongoing coaching and feedback to leaders to elevate their managerial effectiveness
  • Develops and establishes training criterion and conduct training for managers in HR and labor relations areas
  • Maintaining case tracking
  • Interpreting and applying company policies and practices to leaders and employees
  • Proven track record of effectively coaching leaders of people on employee relations issues
  • Select, train, and manage a team of high-performing, highly engaged professionals that create and build consultative, solutions-based employer relationships
Detroit, MI
Director, Employee Relations
Detroit, MI
Littel-Von
Detroit, MI
Director, Employee Relations
  • Leads the employment practices team’s efforts in conducting thorough and timely investigations regarding all employee initiated claims both internal and external
  • Works to support the team’s interpretation of metrics and uses that guidance to advise local management on trends and solutions
  • May performs human resource management activities, including identifying performance problems and approving recommendations for remedial action; evaluating performance; interviewing and selecting staff
  • Conduct and coordinate annual core labor training and design education materials
  • Develop Labor Strategy for Regions
  • Provides oversight and direction to Managers in the investigation of any internal complaints of discrimination, sexual harassment, and other employee/manager matters
  • Participates in the development and implementation of Employee Relations policies, procedures, programs, and other Company initiatives
present
Boston, MA
Senior Director, Employee Relations
Boston, MA
Weimann and Sons
present
Boston, MA
Senior Director, Employee Relations
present
  • Provide daily HR support to Corporate clients and Studio Productions (e.g. Run-of-Show, episodic, pilots, Late Night programming) including heavy employee relations, compensation, staffing and recruitment, performance management, ad hoc reporting and compliance with HR policies and procedures for represented and non-represented staff
  • Provide coaching to employees & managers, offering feedback and advice on issues in a proactive and compassionate manner
  • Manage performance in collaboration with Legal and Labor Relations
  • Provide support with managing and delivering key HR initiatives: Compensation, and Performance Feedback
  • Subject matter expertise on California, New York and Federal employment practices, policies, legal & EEOC guidelines, as well as compensation, wage and hour, benefits administration
  • Responsible for employee relations activities such as special events, employee advocacy, monitoring and reporting for Production departments, and conflict resolution
  • Continually monitors and maintains company policies and procedures, and manages the overall company and corporate communication plans; stays abreast of legal issues relating to employment and employees
Education Education
Bachelor’s Degree in Human Resources
Bachelor’s Degree in Human Resources
Oregon State University
Bachelor’s Degree in Human Resources
Skills Skills
  • Intermediate Other Strong knowledge of fedreal and state employment and labor laws including FLSA, OSHA, EEO, FMLA, COBRA, and ADA
  • Certifications in SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential or similar training credentials
  • Intermediate Knowledge of community, state and federal laws and resources Professional business acumen
  • Intermediate Other Strong working knowledge of all aspects of human resource management and connection points with ER
  • Advanced Other Excellent functional knowledge in HR disciplines
  • Intermediate Ability to drive multiple projects Flexibility and ability to handle multiple priorities
  • Intermediate Ability to influence internal and external constituents
  • Intermediate Ability to work as part of a team
  • Ability to remain calm under pressure and/or in ambiguous situations is crucial
  • Ability to effectively influence leaders
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15 Director Employee Relations resume templates

1

Director, Employee Relations Resume Examples & Samples

  • Leads the employment practices team’s efforts in conducting thorough and timely investigations regarding all employee initiated claims both internal and external
  • In conjunction with appropriate HR resources, coaches and counsels managers and associates on employment practices issues including: pre-employment analysis, resolution of issues that arise during the employment relationship and issues that surround the end of the employment relationship
  • Works to support the team’s interpretation of metrics and uses that guidance to advise local management on trends and solutions
  • Assures understanding and implementation of relevant company policy and procedures addressing issues such as disciplinary actions, business ethics, performance management, EAP, and reasonable accommodation requestions
  • Conducts formal investigations involving all levels of interaction and providing appropriate recommendations
  • May performs human resource management activities, including identifying performance problems and approving recommendations for remedial action; evaluating performance; interviewing and selecting staff
  • Conflict resolution methods, including facilitation and mediation of agreements
  • Financial Services experience preferred
  • Strong consultative, listening and communication skills; ability to convey recommendations and opinions persuasively
  • Strong organizational skills with effective detail orientation and multi-tasking abilities
  • Think strategically and help implement and develop strong employment practices
  • Conduct on-site investigations of sensitive issues
  • Deliver on-site presentations
  • Build trust and strong partnerships with the HR Business Partners, managers and associates
  • Maintain objectivity and focus during complex and demanding investigations
  • Maintain confidentiality and sensitivity throughout investigation process
  • 7-10 years of experience handling HR issues with a particular focus on employment relations. Degree in HR and/or an Employment Law background preferred
2

Senior Director, Employee Relations Resume Examples & Samples

  • Provide daily HR support to Corporate clients and Studio Productions (e.g. Run-of-Show, episodic, pilots, Late Night programming) including heavy employee relations, compensation, staffing and recruitment, performance management, ad hoc reporting and compliance with HR policies and procedures for represented and non-represented staff
  • Provide coaching to employees & managers, offering feedback and advice on issues in a proactive and compassionate manner
  • Manage performance in collaboration with Legal and Labor Relations
  • Provide support with managing and delivering key HR initiatives: Compensation, and Performance Feedback
  • Subject matter expertise on California, New York and Federal employment practices, policies, legal & EEOC guidelines, as well as compensation, wage and hour, benefits administration
  • Working with management to develop and implement training strategies to meet employee needs, including supervisory training, and skill development. Works with NBCU Talent Development and/or selects consultants as necessary to provide programs and facilitation
  • Responsible for employee relations activities such as special events, employee advocacy, monitoring and reporting for Production departments, and conflict resolution
  • Continually monitors and maintains company policies and procedures, and manages the overall company and corporate communication plans; stays abreast of legal issues relating to employment and employees
  • Responsible for implementing training curriculum for new managers and top-performers
  • Conduct exit interviews; develops retention strategies and monitors attrition for assigned departments
  • Build expert knowledge of SAP, Eureka, and Business Warehouse reporting
  • Assist in identifying and strategically analyzing organizational development opportunities to ensure departments are set up to operate efficiently and effectively
  • Minimum 10 years relevant HR experience, preferably as a manager, generalist or employee relations specialist
  • Creative problem solver with a passion for Human Resource strategy
  • Strong interpersonal, organizational, and critical thinking skills required
  • Demonstrated knowledge of applicable State and Federal employment laws and general business practices required
  • Excellent leadership, problem solving, project management, and presentation skills required
  • Ability to interface effectively with all levels of employees, managers and executives
  • Strong persuasion and conflict resolution skills required
  • Must be detail-oriented and organized, with excellent follow-through and analytical skills
  • Must have ability to execute both strategic and tactical priorities
  • Solid written and verbal communication skills a must, including the ability to interface with others inside and outside of the company in a positive and professional manner
  • Must be able to work independently with the ability to juggle priorities and manage time to effectively meet deadlines
  • Media/Broadcast/Cable/Production experience preferred
  • Experience with Excel, Microsoft Office Suite, SAP HRIS preferred
  • Ability to and be comfortable working in both a corporate environment as well as a production environment
  • Sense of humor appreciated, quick thinking and approachable nature needed
  • Ability to work in a diverse, and fast paced environment
3

Director, Employee Relations & HR Resume Examples & Samples

  • Position responds to serious employee concerns and complaints of potential unlawful behavior, such as discrimination and harassment, by conducting internal investigations independently or in conjunction with supervisor and at the direction of employment counsel
  • During investigation process conducts intake meeting(s), witness interviews and conclusion meetings; interprets and analyzes data gathered
  • Composes correspondence and other highly confidential documents such as corroboration charts, recaps, action plans in connection with internal investigations
  • Makes training recommendations for management professionals as a result of deficiencies identified during an investigation. Liaisons with Training and Development personnel to ensure implementation of training
  • Conducts climate surveys for departments experiencing low morale and/or undefined issues. Climate surveys include staff interviews, and data analysis. Coordinates efforts with assigned Group Representatives
  • Makes recommendations to division executives regarding appropriate disciplinary action, including termination of employment as a result of misconduct and/or violation of company policy identified during an investigation. Composes written counseling and termination notices
  • In conjunction with Employment Attorneys or independently, conducts training sessions to employees on the topics of employment practices and sexual harassment
  • Provides guidance and ensures compliance of company policies and procedures, as well as federal & state laws to overhead and production employees. Responds to employee inquiries regarding policy interpretation and serves as liaison between production and corporate departments (ie., benefits, Legal, Payroll, LOA, Employee Connection, etc.)
  • Implements company initiatives within the TV Groups/productions in a timely manner
  • Manages overhead headcount including add-to-staff requests, business re-orgs and executive talent reviews
  • Negotiates Personal Service Contracts for Alternative/Unscripted and Warner Horizon groups
4

Director, Employee Relations Resume Examples & Samples

  • Conduct and coordinate annual core labor training and design education materials
  • Develop Labor Strategy for Regions
  • Conduct Labor Vulnerability Analysis
  • Conduct monthly labor strategy meetings and quarterly vulnerability reviews
  • Ensures Human Resources policies are reviewed and amended, as needed, based on changes to legislation and/or internal processes and practices
  • Provides oversight and direction to Managers in the investigation of any internal complaints of discrimination, sexual harassment, and other employee/manager matters
  • Participates in the development and implementation of Employee Relations policies, procedures, programs, and other Company initiatives
  • Determines methods to provide informational opportunities for supervisors and employees about work expectations, handling of informal complaints, and handling of formal grievances
  • Ensures positive and respectful work environment through positive reinforcement, modeling desired behavior, providing adequate work tools, and administering policies fairly and consistently
  • Oversees investigations and management of compliance matters related to FMLA, ADA, FLSA, Title VII and other employment regulations
  • Conducts difficult employee counseling sessions regarding EEO charges, ADA, performance, and terminations
5

Director, Employee Relations Shared Services Resume Examples & Samples

  • Oversee the management of CIBC’s formal internal investigation process specific to human rights and harassment complaints or other egregious workplace conduct where impartial fact finding is required for due diligence
  • Ensure there is an an investigation strategy that includes detailed case management activities engaging the business, HR, internal and/or external stakeholders as required
  • Ensure appropriate guides and supports are in place for all CIBC parties
  • Remain involved through a complaint process with an objective to achieve resolution
  • For business projects,and initiatives, this role will
  • Interpret, advise upon, and assist the business and HR partners to comply with relevant CIBC policies and external government programs, regulations and legislation
  • Ensure the appropriate partners are engaged on issues raised and facilitate solutions that meet business and governance requirements
  • Support the continuous improvement and capability development of the ER function
  • Be up to date on relevant industry and legislative changes
  • Proactively share knowledge and assist team members
  • Promote ER capability of HR Partners
  • Develop tools/templates/etc. that support provision of sustained and consistent ER advice regarding business projects, initiatives and strategies
  • The role provides leadership and effective management of business unit staff to influence employee commitment to the organization, to the team, and to their job by
  • Providing leadership and guidance to the employee relations shared services team to meet the highest standards of quality, service and governance on high risk and complex matters; and to ensure priorities are clear and advice provided is consistent across businesses
  • Providing forward thinking strategies to the organization to mitigate the risks created by complex employment and human rights related disputes
  • Providing risk management support through the provision of independent and final third party reviews and intervention for complex employment disputes with significant financial, legal and reputational risks
  • Providing all pre-litigation and litigation support and act as the primary liaison with Legal Division on employment law and human rights cases
  • Providing direction and apply judgment to ensure Senior ERCs balance service and governance requirements (i.e. recommendations and solutions are balanced to meet the needs of the business, mitigate employment and reputational risk, and represent fairness for employees)
  • Building team and individual capabilities and reputation through information exchange, coaching, assignments, professional training and development
  • Working cooperatively with the other ER teams, to ensure effective and smooth transition of work and effective intra-team communication
  • Implementing efficient and effective workflow processes, tracking and reporting systems; provide oversight to team members in tracking of all issues using the identified technology solution and keep abreast of any outstanding issues for timely resolution
  • Ensuring case trends and emerging employee relations issues are captured, reported and where appropriate, recommendations provided to the business
  • Leading and acting as the information source for related external and internal issues to ensure the team is well informed and capable of providing current professional advice and consultation
  • Acting as the escalation point for complex cases or issues and triage with other ER and HR Directors (Advisory)
  • Comprehensive knowledge of employment law, human resource policies, practices and processes, particularly in the area of employee relations, employment law, and labour relations; employment law designation will be considered assets
  • Successful track record of leading and building teams; people management experience and building ER consultant capability
  • A related university degree or equivalent work experience is required
  • Previous experience in financial services work environments and understanding of financial services businesses an asset
  • Advanced problem-solving skills and demonstrated ability to apply judgment in complex and sometimes ambiguous situations
  • Advanced interpersonal skills, especially in areas of objectivity, mediation, and managing relationships
6

Director, Employee Relations & HR Resume Examples & Samples

  • Position responds to employee concerns and complaints of potential unlawful behavior, such as discrimination and harassment, by conducting internal investigations independently or in conjunction with supervisor and at the direction of employment counsel. During the investigation process: conducts intake meeting(s); witness interviews and conclusion meetings; interprets and analyzes data gathered
  • Makes recommendations to VP, HR regarding appropriate disciplinary action, including termination of employment as a result of misconduct and/or violation of company policy identified during an investigation. Composes written counseling and termination notices
  • Interprets HR policies, practices and company philosophy and ensures effective implementation and administration of the same within assigned client groups. Partners with VP to gather information re: organizational perspective and impact, where needed. Maintains current knowledge of applicable federal and local legislation and regulations pertinent to the TV Groups, ensuring compliance across client groups
  • Oversees Sexual Harassment Prevention Training for the production population
7

Senior Director Employee Relations Resume Examples & Samples

  • Minimum 10 years of experience with balance of years of senior-level experience in Employee Relations and Employment Litigation
  • JD preferred
  • Experience managing, motivating, and developing talented individual contributors
  • Track record of influencing and providing consultative guidance to senior management around complex organizational issues
  • Extensive experience conducting and managing corporate investigations of complex and confidential workplace complaints related to EEO-type allegations
  • Experience developing and delivering training on a variety of employment issues
  • Ability to research information and analyze data to arrive at valid conclusions, recommendations, and plans of action
  • Strong partnering, diplomacy, collaboration, communication, and influencing skills
  • Ability to quickly conceptualize, think critically, and develop frameworks
  • Exceptional analytical and problem solving ability
  • Expert level applied knowledge of employee relations issues (including performance management), risk management practices, investigative practices, and federal and state employment laws
  • 70243BR
8

Director, Employee Relations Resume Examples & Samples

  • 7+ years in Human Resources with proven skills in the areas of employee relations, employment law, HR policy, workplace corrective action, AAPs, and the investigation and successful resolution of complaints, charges and legal claims
  • Strong people and communication skills with the ability to relate to all levels
  • Strong Leadership capability (team building, coaching, mentoring, advising)
  • Strong negotiation and reasoning skills
  • Strong critical thinking, risk management and problem-solving skills
  • Proven ability to conduct a variety of investigations effectively and efficiently
  • Extensive knowledge of U.S. federal, state and local employment laws and employee relations trends
  • Thorough understanding of U.S. EEO and Affirmative Action Plans, processes and procedures
  • Bachelors degree preferred, preferably in Human Resources, Business Administration or related field
9

Director Employee Relations Resume Examples & Samples

  • Participate with HR Management Team in the development and management of employees
  • Directs and manages Employee Relations in the execution of all action in compliance with applicable policies and statues
  • Advises and guides manager on employee relations issues, i.e. effective management, employee performance, progressive discipline, conflict management, complaint/grievance process and procedures, appeal procedures and related issues
  • Responsible for the administrative process for Resident employment and medical benefits
  • Responsible for submitting responses to the Texas Workforce Commissions Notice of Application for Unemployment Benefits. Serve as the institutional representative on behalf of TTUHSCEP at all scheduled Texas Workforce Commission hearing and appeals
  • Responsible for Volunteer Program
  • 3-5 years experience in Employee Relations, specifically working with disciplinary policies and employee issues. Knowledge of state and federal employment laws. Ability to handle administrative details independently and effectively. Ability to work under the stress of daily deadlines. Ability to coordinate work effectively and maintain effective working relationships with employees while exercising a high degree of confidentiality
  • Ability to communicate effectively in English and Spanish. Ability to effectively reason through conflict situations and disciplinary issues
10

Director, Employee Relations Resume Examples & Samples

  • Operate, maintain, monitor and repair all facets of primary owned and leased infrastructure including HVAC, electrical systems, mechanical systems, building automation and plumbing
  • Review, manage and operate all monitoring systems including BMS, electrical power, fire panel, generators and batteries
  • Support and consult with Corporate Facilities, Engineering, Operations and/or Security while participating on cross-functional teams
  • Conduct periodic surveys and makes recommendations to enhance capabilities and/or correct operating vulnerabilities
  • Oversee third party contracts and ensure compliance to specifications and terms
  • Manage vendor activity ensuring quality control, procedure development, internal protocol and industry safety practices are met for critical facilities equipment including UPS, Generators, ATS, switchgear, fire suppression, controls, and chiller plant
  • 2 or 4 yr college and/or trade school and/or comparable field experience in critical systems environment
  • 5+ years experience supporting Data Center or comparable critical environment
  • This position is on call 24 x 7 and must have flexibility to travel
  • OSHA 10 training or equivalent safety training
  • Understanding of commercial building power generator/switchgear/ATS and UPS systems. Familiarity with Liebert UPS, Square D electrical gear, ASCO gear and Cummings generators a plus
  • Familiarity and understanding of building monitoring system operations
  • Ability to work a flexible work schedule when needed -- i.e. deployments, hot months, emergency call, off shift, vacation coverage
  • Ability to stand, walk, climb up and down ladders, and engage in similar physical activities as necessary to access all areas of facilities to operate, repair and maintain
  • Able to maintain professional demeanor and make decisions within job responsibilities/scope in the high pressure environment that is typical of a Critical Systems environment
  • Troubleshooting, problem solving and decision making skills
  • Thinks & Acts Strategically
  • Ability to communicate both verbally and in writing
  • Builds Effective Working Relationships
  • Innovator/self starter
  • Commitment to "internal client" and customer service principles
  • Willingness to take initiative and to follow through on projects
  • Comfortable working with talent, artists and high profile individuals
  • Knowledge of commercial electrical, mechanical systems and facility operations
  • Knowledge in AutoCAD and ability to read MEP drawings
  • Operating and implementation abilities on Building Management Systems and CMMS
  • Ability to perform troubling shooting on critical system elements
  • Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access)
11

Director, Employee Relations Consulting Resume Examples & Samples

  • Effectively manages Employee Relations, ensuring consistency in policy and practice combined with flexibility and business-focused decisions reinforcing Liberty’s vision of a top choice employer
  • High-level expertise in HR policy, theory and practice
  • Ability to present to senior managers and line management, and in conducting training programs
  • Ability to develop effective relationships with business leaders and HR Managers as well as outside organizations
  • Ability to manage multiple projects and priorities and make sound decisions quickly
  • Ability to influence others as well as work through others as normally acquired through bachelor's degree or equivalent experience and 10+ years of experience in Employee Relations, with particular expertise in laws, regulations and case law pertaining to EEO
  • Master's or J.D. degree preferred
12

HR-director, Employee Relations Resume Examples & Samples

  • Provide clear coaching, development and direction to the Employee Relations Team on investigation philosophy, best practices and support through case reviews and audits
  • Communicate “R” Responsibility call trends with Human Resource and Business Leaders to ensure leaders are equipped to address root cause opportunities
  • Conduct “root cause” analysis to determine necessary training and or coaching opportunities that exist and make recommendations to operations partners on how they can support/follow-up
  • Recommend Training Skills modules where appropriate for cultural/morale or global opportunities
  • Provide reporting on status of new, in progress or closed escalated/high-level cases to HR Leadership and Operations (if applicable)
  • Managing and resolving complex employee relations issues (VP and above). Conduct thorough and objective investigations on high priority issues or issues involving senior leadership, partnering with Legal when necessary
  • Present quarterly analysis, trends and recommended actions to the Leadership Team (C-Suite)
  • Communicate with Legal Partners to assist with high-risk Team Member issues and investigations
  • Coach and guide ERSs on conducting Team Member investigation or pending TM issues
  • Provide HRDs with Monthly Legal Status updates regarding pending cases, legal issues, EEO claims, trends or individual Legal claims
  • Determine training/educational needs based upon Legal trends and partner with ERD and the Learning and Development team
  • Represent/support Company at Legal meetings, Mediations or where appropriate/needed
  • Take learnings from cases and legal matters to recommend process/policy improvements in partnership with ER Director
  • Ensure the ER Team is providing clear coaching, development and direction to the Operations and HR partners to support compliance efforts in their locations
  • Support the team to provide meaningful insight through the Remote Assessment process, focusing efforts on development of risk reporting in partnership with the Internal Audit and Data Analytics teams
  • Influence Operations partners to communicate HR Compliance trends, educational elements to ensure understanding of Company expectations and to ensure support – providing recommendations on how to do so
  • Utilize ERS Teams to work directly with HR Business Partners and/or Learning and Development on education and implementation of HR Compliance in accordance with Company SOPs and State guidelines
  • Provided regular updates to HRDs on Legal/compliance trends, focuses and status of pending Employee Relations related issues
  • Work on projects related to Compliance Improvement with Centers of Excellence Partners at the Global Resource Center (GRC). Examples include: SOP management, process improvements, leveraging systems/technology to drive consistency, etc
  • Ensuring LOS agreements are met between vendor and team
  • Provide direction and support to ERS in partnership with legal on escalated cases or risk situations in which a location has not followed the Company process
  • Ensure all ERSs and Store Teams partner with the Benefits/LOA Specialists and GRC on appropriate implementation of LOAs and also Reasonable Accommodations associated with the LOA Process
  • Ensure ERMs Partner with Legal on a high-risk Team Member issues, specific to Reasonable Accommodations associated with LOAs, Light Duty, and Return to Work or Terminations
  • Communicate trends and/or educational opportunities associated with Reasonable Accommodations and focus efforts on continuous improvement of process and system automation where applicable
13

Senior Director Employee Relations Resume Examples & Samples

  • Participating in the development and implementation of strategic plans within areas of responsibility in order to proactively and preventatively enhance ability to meet internal goals
  • Oversee all activities involving Employee Relations issues in order to maintain a quality environment conducive to meeting Company goals and values
  • Provide counseling and leadership to mitigate legal risks relating to Employee Relations issues while adhering to departmental and corporate policies
  • Minimum seven years of increasingly responsible Human Resources, organizational development or Employee Relations management experience required, preferably in an international multi company/location environment
  • Minimum three years supervisory experience required
14

Director, Employee Relations Resume Examples & Samples

  • Identify opportunities to influence and impact the employee experience at Corporate in a multitude of ways, including
  • Minimum of 8 years Human Resources experience, or 6 years in Employee Relations, or 5 years in legal practice required
  • The successful candidate will have: a strong leadership presence, a proactive orientation, outstanding listening skills, proven consultative skills, and the ability to handle information with sensitivity and confidentiality
  • Bachelor's degree required with emphasis in Human Resources or Psychology preferred
15

Senior Director, Employee Relations Resume Examples & Samples

  • Provide employee relations support, guidance and direction to the Human Resources organization and business leaders
  • Develop and interpret employment policies and practices
  • Monitor and research legal developments to ensure compliance with federal, state and local employment laws
  • Design and conduct employee trainings, including wage & hour, ADA, and FMLA trainings
  • Collaborate with Comcast's Legal Department to develop and implement strategies to reduce the risk of employment litigation
  • Partner with the labor relations and employee engagement teams to develop positive and proactive employee initiatives
  • Oversee and conduct internal investigations pursuant to the Company's open door policy and Comcast Listens program
  • Participate in the investigation and resolution of claims handled through the Company's alternative dispute resolution program
  • Assist in the administration of the Company's affirmative action program
  • Excellent oral communication, presentation, interpersonal, and written skills
  • Regular, consistent and punctual attendance. Must be able to travel periodically and to work nights and weekends, variable schedule(s) and overtime as necessary
16

Director, Employee Relations Resume Examples & Samples

  • Develop an Employee Relations (ER) framework, including strategies and proposals and drive the change within the organization based on trust, mutual respect, strong performance management and accountability, and clear expectations from and support for employees
  • Establishes, builds and maintains strong relationships with Key Client Partners, Senior Leadership and HR Partners from all practice areas
  • Conduct and lead complex, high-risk and/or sensitive confidential investigations related to employee issues and claims; prepare investigative summaries and reports and makes recommendations on next steps and appropriate discipline. While final decisions will be formulated after careful consultation with key stakeholders including executive leadership, this role must command the strongest consideration when determining the appropriate discipline
  • Effectively anticipates the unintended consequences and broader impact of decisions and recommendations, identifies alternate courses of action, and facilitates gaining alignment with key stakeholders including executive leadership
  • Provide expert advice, counsel and direction to Senior leaders, Managers and Supervisors regarding best practices, policies, and employment laws (in partnership with the Company’s In-house Employment Counsel)
  • Proactively identify and anticipate future legal changes and partner with the Company’s In-house Employment Counsel to provide options and recommendations that balance the level of risk, develop and implement a plan for the impact on the ER practices at Pharmacyclics
  • Oversee the development of documentation supporting the application of ER policy and process, such as process maps, template letters etc., while ensuring collaboration with the ER peer at the Company’s parent company, AbbVie Inc. to balance the documentation requirements of Parent Company vs PCYC/California/Federal Requirements and recommend options/solutions
  • Develop and integrate the delivery of ER related learning and talent development interventions that address the now, the transition, and the future state with a plan on how to gain buy-in and alignment from both leadership and employees
  • Work with the Company’s In-house Employment Counsel, and as appropriate through the relevant leaders to develop targeted training materials/sessions based the needs of each HR function (BHR, TA, Compensation, Benefits, etc.) supporting the development of ER competency across the leadership of the organization
  • With the Business HR Partner team, drive the implementation of Employee Relations policies, procedures, and provide written guidance for managers and employees, enabling them to be applied consistently across the Business HR Partner team
  • Work collaboratively with key stakeholders to assess the impact of policies and practices and make recommendations to address areas of inconsistency or practice improvement
  • Ensure compliance with all state and federal employment regulations and provide a regular assessment of how PCYC is doing relative to current regulations and articulate PCYC’s risk in all areas
  • Excellent demonstrable knowledge of current employment law and best practice in ER policies, principles, and procedures
  • Significant demonstrable experience of advising a range of stakeholders on a broad range of ER issues balancing legal compliance with business need and developing practical value-add solutions
  • Experience managing multiple complex ER cases from a strategic perspective
  • Demonstrated experience of advising on and working collaboratively with senior leadership and stakeholders on organizational change initiatives and projects involving organizational structure
  • Strong analytical skills, with a demonstrated ability to analyze information effectively identifying the root causes of problems and proposing realistic and practical solutions to address them based on knowledge and understanding of an organization and its operating environment
  • Exceptional listening and questioning skills that get to the heart of an issue
  • Experience in a development role which includes design, delivery and evaluating development programs
  • Evidence of having a positive impact on an organization, achieved through excellent influencing skills
  • Excellent written and verbal communication skills engaging effectively with a range of internal and external stakeholders at all levels
  • Ability to manage competing priorities and deliver multiple concurrent activities within agreed deadlines and to agreed standards with consistent attention to detail
  • HR Operations Specialist, and
  • Business HR Associate
  • Ten (10) to Fifteen (15) years of experience at a management or senior professional level in a mid to large size corporate environment, with emphasis on employee/labor relations
  • In depth understanding and experience of the California labor law framework
  • Experience in working in a fast-paced organization, Start Up and Acquisition experience preferred
  • Demonstrated excellence in both verbal and written communication skills and success in leading projects and/or administering programs to major milestones or timely decisions. Demonstrated ability to work in a high volume, fast-paced, dynamic environment with the ability to adapt to changing priorities
  • SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential
17

Director Employee Relations Resume Examples & Samples

  • Experience in marketing, negotiation, relationship based sales, and strategic planning
  • Ability to obtain confidence and support of key university leaders
  • Ability to provide staff leadership to support team/university goals and objectives
  • The ability to network, develop relationships, collaborate with industry leaders, key employers, and corporations to expand partnerships that grow career opportunities for UOPX graduates and ensure future success
  • Possess a dynamic, professional demeanor with exceptional organization, written and oral communication skills
  • Ability to oversee multiple tasks with attention to detail, a motivated/enthusiastic work style
  • Ability to work in a fast-paced environment with a broad range of internal and external constituents including students, employers, alumni, faculty, and staff
18

Director, Employee Relations Resume Examples & Samples

  • At the direction of Employment Counsel, leads or co-leads EEO investigations into complaints of potential unlawful behavior, such as harassment, discrimination and retaliation
  • At the request of the Compliance Officer, assists with / or conducts investigations into complaints of potential violations of the Company’s Standards of Business Conduct—such as conflict of interest, unethical business practices, improprieties, etc
  • In connection with the internal investigation process, conducts the following in-depth meetings
  • Ten years of progressive Human Resources management that includes hands-on EEO Investigations experience and /or a minimum of five years of full time investigations experience in areas other than Human Resources
  • Must be able to demonstrate operative knowledge of Human Resources policies, practices, and procedures
  • Must have operative knowledge of federal/local laws governing employment issues
  • Must handle investigations with complete objectivity and consistency
  • Must be able to handle multiple investigations and projects simultaneously
  • Must have excellent follow-through and a strong sense of urgency
  • Must be able to research and analyze data and findings
  • Must have excellent verbal and written communications skills with the ability to communicate effectively with all levels of personnel including attorneys and business unit executives
  • Must be able to be tactful yet assertive when addressing employment issues and concerns
  • Must be able to utilize diplomacy, assertiveness, and adaptability attributes in dealing with senior executives throughout the organization
  • Must be able to handle difficult/highly emotional personalities
  • Must be able to exercise keen judgment when analyzing and resolving employment issues
  • Must be able to uphold the highest level of confidentiality
  • Must have computer knowledge with proficiency in Excel
19

Director Employee Relations Resume Examples & Samples

  • Provides effective service, support, consultation and resolution of ER inquiries, issues, and investigations through the informed application of company policies, programs, processes, and federal/state laws
  • Provides a key lead relationship between Human Resources, Compliance and Legal on employee issues, complaints and investigations
  • Develops HR/employee relations policies, and ensures consistent application of said policies and procedures
  • Conducts formal investigations on matters involving employment disputes, ethics, harassment, discrimination, etc
  • Determines facts and investigates issues in collaboration with business partners and legal
  • Directs and oversees the identification and analysis of employee relations issues and trends
  • Creates and develops associate/manager communications or training on employee relations issues
  • Researches and shares external information on ER best practices and innovations
  • Provides guidance and oversight over employee disciplinary actions and terminations
  • Prepares documentation and reports on investigative activity and actions taken
  • Researches and interprets employment laws, (FLSA, EEOC, etc.) for application to specific employee relations situations such as internal and external employee hearings, audits and lawsuits
  • Facilitates the definition and communication of the organization's culture, visions and values which guides the decisions and actions of the managers and employees of the organization
  • Acts as a change agent to the business and designs processes and approaches which prepare employees for ongoing change and transformation
  • Determines the viability of hiring foreign nationals and works to secure either a TN visa, H-1B or permanent residency for an associate
  • Oversees the strategy, design, implementation and support of the HR Service Center function
  • Drives best practice to ensure efficient and timely work flow, customer service and customer resolution by the HRSC
  • Manages and drives the Leave Administration, Verification of Employment (VOE), Electronic File Room and Unemployment programs
  • Ensures the Service Center maintains customer, business partner, operational performance and associate satisfaction levels
  • Manages the Associate Opinion Survey process to ensure timely feedback on employee concerns, and issues are identified and action plans are worked
  • Oversees the Affirmative Action plan process in conjunction with Talent Acquisition
  • Performs other duties as assigned or required
20

Director, Employee Relations Resume Examples & Samples

  • 8-10 years of experience at a management or senior professional level in a mid to large size corporate environment, with emphasis on designing, delivering and evaluating employee/labor relations, immigration, and relocation programs as well as leading and developing the support team
  • Proven ability to recruit, motivate and develop a superior team and establish clear ownership and definition of success
  • Excellent demonstrable knowledge of current employment law and best practices in ER policies, principles, and procedures to advise a range of stakeholders on a broad range of ER issues balancing legal compliance with business need and practical value-add solutions
  • Strong analytical skills, with a demonstrated ability to analyze information to identify the root causes of problems and proposing realistic and practical solutions to address them based on knowledge and understanding of the organization and its operating environment
  • Experience in a development role which includes the ability to influence all levels of leadership and drive industry transforming practices across a broad range of internal and external stakeholders at all levels
  • LI-NH
21

Director Employee Relations Resume Examples & Samples

  • Develops an Employee Relations (ER) framework, including strategies and proposals to drive change within the organization based on trust, mutual respect, strong performance management and accountability in support of the goals of the organization
  • Works in partnership with Human Resources, Compliance and Legal on employee issues, complaints and investigations
  • Ensures cases are handled fairly, consistently, transparently, in a timely fashion, and in line with Company policies, procedures, and appropriate local and federal law
  • Works in partnership with internal HR partners to develop and integrate the delivery of ER related learning and talent development interventions to strengthen the leadership capabilities of the organization
  • Will lead or provide oversight on complex, high-risk and/or sensitive confidential investigations and make recommendations on appropriate course of action
  • Tracks, reports and evaluates internal ER trends
  • Provides oversight and support for the Company’s immigration program
  • Oversees the strategy, design, implementation and support of HR Operational programs and services
  • Drives best practices to ensure efficient and effective management/oversight/resolution of employment matters
  • Oversees the Affirmative Action plan process in partnership with In-house Employment Counsel and Talent Acquisition
  • Required A Bachelor's Degree in Human Resources, Business Administration or related field
  • Required 7+ years of experience in employee relations, human resource generalist or HR relatable experience
  • Required 4+ years of management experience
  • Preferred Other Experience working in a Human Resources function with a shared service delivery and strategic business partner model
  • Required Other Hands on experience heading Employee Relations/HR Operations with proven ability to develop customer service and technical strategies for internal customers
  • Intermediate Knowledge of community, state and federal laws and resources Professional business acumen
  • Intermediate Ability to multi-task
  • Intermediate Demonstrated problem solving skills
  • Intermediate Ability to drive multiple projects Flexibility and ability to handle multiple priorities
  • Advanced Other Expert conflict resolution skills
  • Intermediate Other Proven business acumen
  • Intermediate Other Expert knowledge of employee relations theory, practice, policies, and procedures
  • Advanced Other Expert on technical and procedural ER matters
  • Intermediate Other Ability to collaborate across HR and businesses
  • Advanced Other Expert research and trend analysis skills
  • Advanced Other Excellent functional knowledge in HR disciplines
  • Intermediate Other Strong knowledge of fedreal and state employment and labor laws including FLSA, OSHA, EEO, FMLA, COBRA, and ADA
  • Intermediate Other Solid understanding of benefit plans
  • Intermediate Other Displays a commitment to service, be process oriented, and have a sense of urgency balanced with good judgment
  • Intermediate Other Strong working knowledge of all aspects of human resource management and connection points with ER
  • Preferred Other PHR, SPHR or SHRM-CP/SCP
  • Required Intermediate Microsoft Visio
  • Preferred Intermediate Other Solid knowledge and application experience with different payroll systems
  • Required Intermediate Human Resource Management Systems (Generic)
22

Director, Employee Relations, Region Resume Examples & Samples

  • Knowledge of HR/organization development skill sets, including group dynamics, analysis and diagnosis, intervention design, facilitation, contracting, research and data collection, evaluation, training, and theory application
  • In addition, personnel laws, management principles, and employee relations concepts at a level normally acquired through completion of a Bachelor’s degree in Organization Development, Organization Psychology, Human Resources, Industrial Relations, Business Administration, or related field
  • Approximately 5 years progressively more responsible, related experience in order to gain in-depth knowledge of recruitment, employment, and personnel record keeping functions and effective employee relations and retention
  • Strong interpersonal skills necessary to provide effective communication and to lead others at all levels of the medical center toward the accomplishment of strategic goals
  • Advanced analytical skills necessary in order to diagnose organizational problems and to develop and implement new organization development, training, recruiting, retention, and employee relations initiatives and interventions; determine department expense and revenue budgets; and prepare reports and analysis
  • Excellent written communication skills necessary for preparing accurate and appropriate documentation, reports, and presentations
  • Computer skills necessary to enter and manipulate words and data and use standard microcomputer-based software to communicate with others, prepare documentation, and/or analyze data
23

Director Employee Relations Resume Examples & Samples

  • 50% Serving as a trusted, objective advisor to leaders and individual contributors on human resources matters
  • Interpreting and applying company policies and practices to leaders and employees
  • 30% Advises and assists in developing, planning, directing, and implementing procedures to produce effective and efficient management of the employee relations function
  • Providing ongoing informal and formal training to leaders on HR issues designed to provide the knowledge and tools to enhance managerial effectiveness and minimize risk
  • Providing ongoing coaching and feedback to leaders to elevate their managerial effectiveness
  • 20% Ensures compliance with all state and federal discrimination and employment regulations
  • Conducting internal investigations
  • Maintaining case tracking
  • Creating reports and analyses that convey status of current cases, identifying trends, seeking out benchmarks, and developing action plans to effectively address issues, where appropriate
  • BA or BS required, and Master’s degree preferred
  • Certifications in SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential or similar training credentials
  • Knowledge of immigration laws and processes
  • A minimum of 10 years of Human Resources experience in a corporate environment (8 years Employee Relations Experience)
  • Proven track record of effectively coaching leaders of people on employee relations issues
  • Experience conducting investigations of allegations of unfair management practices and HR policy violations
  • Demonstrated success in resolving management / employee conflicts
  • Excellent written and oral communication abilities
  • Experience analyzing / interpreting data, and building associated action plans
  • Comfort working in a fast-paced, dynamic environment
  • High degree of intellectual curiosity; superior organizational, preparation, and analytical skills; and a strong work ethic
  • Ability to effectively influence leaders
  • Comfort giving and receiving direct and honest feedback
  • Ability to remain calm under pressure and/or in ambiguous situations is crucial
  • Core Competencies
24

Director Employee Relations Resume Examples & Samples

  • Maintain an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer. Provide exceptional customer service with users by telephone, email, and in person
  • Partner with executive management and business leaders to develop, establish and maintain appropriate employee relations strategies, initiatives and processes to drive business objectives and foster good working relationships
  • Provide leadership, advice and guidance to management and employees in development, application, and interpretation of human resource related laws, regulations, policies and practices
  • Serve as a subject matter expert in assisting operations (management and HR management) in the management of day to day employee relations processes and procedures
  • Provide professional level consultative services as it pertains to core functional knowledge of employee relations and regulatory compliance across all aspects of HR management
  • Manage and resolve complex employee relations issues
  • Work with legal department to ensure HR issues which could potentially result in litigation are handled in a consistent legal manner assuring limited exposure to the company
  • Lead or guide effective, thorough and objective investigations relating to performance management, terminations, policy violations and employee complaints. Works with or through Regional Human Resources Directors or line management to insure investigations are managed properly and to conclusion. Involve legal department as necessary
  • Ensure compliance with Federal, State, and local laws and organizational policies
  • Manage team of Human Resource Specialists responsible for providing consistent day-to-day guidance, direction, and support for human resource activities to management (policy interpretation, investigations, disciplinary actions, coaching, and counseling) in their respective area of responsibility
  • Work with corporate and regional human resource leadership to integrate human resource policies, procedures, practices, systems & processes
  • Assist legal department in investigating and responding to employee complaints and charges alleging violations of labor and employment laws (e.g., NLRB, EEOC, DOL, etc.)
  • Works cooperatively and provides assistance to regional HR Directors regarding investigations and complex employee relations issues
  • Manage day-to-day questions regarding ADA, reasonable accommodations, FMLA and other state related leaves to ensure Company compliance and consistency
  • Oversee 3rd party leave administrator
  • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Ensure compliance with Federal, State and local employment law requirements
  • Interpret, recommend, write/draft and effectively communicate legally compliant HR practices, policies, procedures and initiatives. Make practice change recommendations, and analyze trends and metrics to develop solutions, programs and policies
  • Creates and maintains a positive work environment that encourages staff development, process improvements, service enhancements, and drives best practices
  • Develops and establishes training criterion and conduct training for managers in HR and labor relations areas
  • Build alliances with management and establish a valuable consultative role within the organization in order to operate as a trusted advisor
  • Collaborate effectively with people at all levels of the organization, translating technical HR concepts into practical language, able to adjust personal styles based on the audience or the situation
  • Deliver on multiple, competing priorities and challenging timelines while maintaining an even approach at all times. Must be a self-starter focused on personal accountability
  • Performs other projects and duties as needed and assigned
  • At least seven (7) years in professional, progressively responsible Human Resources leadership roles, with a minimum five (5) years emphasis on employee relations demonstrating the proven ability to establish, direct and implement progressive employee relations strategies and processes
  • Prior human resource team management experience combined with a proven track record of developing, coaching and mentoring direct reports
  • Being self-directed with the ability to work in a fast-paced environment with multiple accountabilities and multiple internal customers
  • Demonstrating exceptional skills in handling conflict resolution situations
  • Engaging in thoughtful, data-driven decisions in order to summarize and draw appropriate conclusions from complex data
  • Building rapport and collaborating effectively across the organization; fostering an environment of open and transparent communication
  • Demonstrating honest, respectful and trustworthy behaviors when engaging with stakeholders and achieves stated work obligations
  • Demonstrating confident, driven, assertive and decisive actions in the management of conflict towards mutual solutions. Effectively maintaining composure during difficult situations
  • Demonstrating forward thinking to offer new, creative and unconventional thoughts, opinions and methods for solution generation and problem solving
  • Strong working knowledge of general human resource policies and methods and employment related Federal, State, Local laws and regulations
  • Demonstrated excellent written and verbal communication skills, including presentation skills and the ability to communicate and influence at all levels within the organization
  • Demonstrated excellent interpersonal skills to effectively gain trust and respect from all stakeholders
  • Representing proven and demonstrable ability to meet timelines and manage changing priorities
  • Demonstrating strong working knowledge of Microsoft Office (Excel, Word, Outlook, etc.) software
  • Consistently provide world class customer service to internal and external customers
  • Develop employees through coaching and feedback, holding team members accountable through modeling appropriate behavior
  • Balance short-term goals with long-term organizational and functional strategic priorities
  • Objectively coach employees and management through complex and difficult issues
  • Lead discussions on difficult or sensitive issues to influence executive leaders towards achieving desired outcomes & common goals
  • Be extremely self-motivated, take initiative and drive results
  • Exercise a high degree of independent judgment and analysis
  • Demonstrate an advanced ability to develop and maintain cooperative working relationships with fellow employees and outside contacts, user groups and vendors
  • Multi-task and work in a fast-paced, multiple-priority environment
  • Be highly organized and detail oriented
  • Write and speak clearly and succinctly in a variety of communication settings
  • Maintain a high integrity, able to maintain confidentiality and deal with sensitive information in a professional manner
  • Respectfully challenge standard practices to identify improved practices
  • Work a flexible schedule during key business deadlines and travel frequently as business dictates
  • Be available to respond to calls on urgent matters including after business hours, on weekends and holidays if necessary
  • 10+ years Human Resource and Employee Relations experience working with multiple areas or departments in a large business setting
  • Extensive experience in conducting investigations of harassment, hostile work environment, discrimination, workplace violence, theft, ethics or related issues
  • Employee relations experience in a retail and distribution center environment
  • Master’s degree in human resource management, business or public administration or closely related field
  • SHRM or HRCI certification
25

Director, Employee Relations Resume Examples & Samples

  • Have 7 to 10+ years of Employee Relations experience. Ability to create and lead ER CoE. Have a track record for adding value to business partners and employees, leveraging HR and business expertise to drive innovation and change
  • Four Year College Degree required; JD or other advanced degree preferred
  • 7 to 10+ years of conducting complex and highly sensitive employment investigations
  • Be a team player with a flexible, adaptable and results-oriented approach
  • Ability to work independently and in a group setting with little direction and also without direct supervision
  • Demonstrated and sophisticated ability to independently identify and analyze correct issues and problems and develop and influence appropriate business solutions and plans of action
  • Ability to handle highly sensitive information with absolute confidentiality and professionalism
  • Ability to multitask, deal with ambiguity, and work collaboratively in a team environment
  • Expert level applied knowledge of employee relations issues (including performance management), risk management practices, investigative practices, and federal and state employment laws. Experience with unionized work environments is a plus
  • Managing union organizing campaigns and conducting positive employee engagement assessments and plans is a plus
26

Director, Employee Relations Resume Examples & Samples

  • Proactive in the delivery of consistent, sustainable and executable employee relations best practices and policies with ability to think ‘outside of the box’ and not accept the status quo
  • Assumes ownership of the Employee Relations function and related goals, initiatives and success of the role within the business
  • Partner with executive management and business leaders to develop, establish and maintain appropriate employee relations strategies, initiatives and processes, to drive business objectives/goals and foster solid working relationships
  • Works collaboratively with key stakeholders to assess the impact of policies and practices and make recommendations to address areas of inconsistency or practice improvement
  • Track, report and evaluate internal ER trends and recommend actions as needed
  • Research and interpret employment laws, (FLSA, EEOC, etc.) for application to specific employee relations situations such as internal and external employee hearings, audits and lawsuits
  • Serve as Subject Matter Expert (SME) in assisting management and HR management on employee relations processes, procedures and best practices
  • Review all Standard Operating Procedures (SOP’s) to ensure they are current and support current processes and procedures
  • Coach, mentor and lead HR Managers; providing performance goals and coaching throughout the year
  • Serve as SME for on-going UltiPro deliverables within the implementation plan to include Performance Management Module, Succession Planning Module
  • Lead and direct the activities that are a part of the Employee Relations Committee for annual planning, sub-committee ownership, obtain Executive approval for calendar of events, execution of events, etc
  • This position is eligible for the Employee Referral Bonus Program
27

Director, Employee Relations & Policy Resume Examples & Samples

  • To act as a Centre of Expertise for all employee relations and policy matters
  • To create an ER and Employment Policy strategy which supports Burberry core values and behaviours
  • To create brand-aligned Policy that supports the ‘Inspired People’ strategy of being the ‘Best place to be&#8217
  • To support the business through change
  • To evolve our operating model/approach to ER case management