Maintenance Support Resume Samples

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LB
L Barton
Levi
Barton
40993 Block Key
San Francisco
CA
+1 (555) 884 8958
40993 Block Key
San Francisco
CA
Phone
p +1 (555) 884 8958
Experience Experience
San Francisco, CA
Maintenance Support Engineer
San Francisco, CA
Pfannerstill, Bayer and Kuhn
San Francisco, CA
Maintenance Support Engineer
  • Analyze ADC and operational performance and support team improvement actions
  • Motivate and improve production-maintenance-engineering relationships and interface
  • Collect and report any relevant support issues and ensure that all queries are properly answered within and through the CAMO (continuing airworthiness maintenance organisation) support structure
  • Maintains strong network and contact with other GM press shops and ME HQ (Die and Press, MAAC & Execution) for best practice, lessons learned and support sharing
  • Manage contractor and supplier support
  • Assist in training team members in tasks and repairs as necessary
  • Keeps abreast of current product, procedure and technical developments and trends in areas of manufacturing expertise (stamping)
New York, NY
Maintenance Support Technician
New York, NY
Swift, Swift and McLaughlin
New York, NY
Maintenance Support Technician
  • Assist the Facilities Manager on monitoring or adjusting the Energy Management, Fire Protection and Security Systems
  • Maintains clean, safe, and orderly work sites and individual working spaces
  • Develop/modify standard work instructions for new modified equipment that reflect best practices
  • Perform routine cleaning of work area
  • Perform preventative and corrective maintenance procedures on mechanical equipment including PdM activities
  • Determine lubricants and maintenance schedules and follow through on performance
  • Assist with the authorized moving of office furniture, equipment, and other property
present
Houston, TX
Maintenance Support Coordinator
Houston, TX
Bogan Inc
present
Houston, TX
Maintenance Support Coordinator
present
  • Oversees the job responsibilities of the Sr Maintenance Support Coordinator in their absence
  • Acts as a liaison between retail stores and maintenance field staff/service vendors on facility-related service and maintenance issues. Processes phone, email and computer-entered requests for service in a timely manner to ensure that stores are safe, compliant and fully operational to serve customers
  • Processes and follows up on 22,000(+) work orders annually
  • Maintains 98% ratio of suspense to open work orders
  • Processes requests for service at corporate facilities to keep the facilities safe, compliant and in working order
  • Reviews, negotiates, and approves maintenance and repair invoices up to $3,000
  • Follows proper accounting procedures including such things as account numbers, location numbers and whether or not to capitalize expenses. This will improve business efficiency and help in maintaining expenses at or under budget
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Seton Hall University
Bachelor’s Degree in Computer Science
Skills Skills
  • Basic knowledge of rotating equipment and knowledge of general maintenance activities and procedures
  • Knowledge of, and ability to work on underground Steam Transmission Line and Vaults
  • Knowledgeable of environmental rules and regulations and effectively apply them to all work situations
  • Basic computer skills including ability to use common software – MS Office, Outlook
  • Ability to operate oxygen and acetylene torches
  • Ability to follow, interpret and act on written and verbal job instructions and reports, technical manuals and data
  • Advanced mechanical ability regarding rotating machinery to include pump/motor alignments
  • Ability to use such hand tools as wrenches, screwdrivers, sledge hammers, etc
  • Ability to operate Company vehicles and equipment (e.g. forklift, man-lift, crane, etc.) and maintain operating licenses and certifications
  • Ability to operate machine shop equipment such as drill presses, hydraulic presses, etc
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15 Maintenance Support resume templates

1

Senior Business Analyst Maintenance Support Resume Examples & Samples

  • Effectively champion all maintenance support related system interfaces to provide seamless support to customers, branches and operating units for credit card functions. This includes implementing technical parameter changes in the First Data Credit Card Platform systems as well as providing recommendations for technical parameter changes within Visa/MasterCard, ScotiaGlobe and other Bank related systems/applications. This accountability requires knowledge, in-depth research, extensive planning and careful execution to mitigate operational risks
  • Effectively review/process credit card maintenance support items for customer accounts, First Data card platform parameter configuration, or various system interfaces to ensure maintenance support responsibilities are discharged in a manner, which promotes professional service consistent with Scotia Service Standards and Procedures. Quickly analyze and determine the most critical items that need to be considered for effective decision making, synthesize complex problems and connect, what may appear to be unrelated issues or trends to resolve obstacles. Make judgement calls with manager’s support and take action inclusive of making appropriate resources available to effect timely restore of service levels. Ensure investigations commence immediately and fixes are developed, thoroughly tested and implemented within the shortest time frame possible
  • Effectively champion designated credit card maintenance issues through all end-to-end stages by developing maintenance supporting issue proposals, understanding scope and stakeholder resource requirements, and timelines for assigned tasks
  • Effectively contribute to the preparation of System Service Requests (SSR) or Card Platform maintenance enhancements/deliverables, by documenting requirements, understanding resources, establishing priorities and ensuring commitments are met in line with agreed to schedules. Work closely and effectively with International Banking Systems or vendors, appropriate user groups and development staff, to secure consensus and co-operation in a timely manner. Liaise with appropriate country and product groups to identify policy, legislative and strategic changes which may affect system and operational changes.Continually acquire and enhance knowledge of polices, methodologies, product offerings, financial markets, Association Rules, regulatory requirements, back office processes and rapidly changing technology to provide effective business solutions and services to end users
  • Effectively process credit card maintenance items to ensure assigned workloads and procedural documentation are completed in line with agreed to schedules and maximum productivity is achieved. Assist in the requirements and documentation of approved maintenance releases to ensure high quality products are delivered on time to meet or exceed customer satisfaction. Assist in the implementation of critical maintenance applications ensuring user needs are fully understood, met or exceeded through system functionality, integrity and operating documentation. Anticipate how new changes may impact the Branch & Operating Units environment and link tasks across functions to minimize down time
  • The ability to pro-actively coordinate and manage many high priority items concurrently. This requires the incumbent be adept at organizing personal efforts to cope with unscheduled demands, including travel outside Canada
  • Advanced computer skills are essential to the effective management of the workload of this position. Specifically, the incumbent must be conversant with Microsoft Office (Word, Excel, PowerPoint and Project) software packages
2

Maintenance Support Renewals Coordinator Resume Examples & Samples

  • Manual data entry or support agreement creation (full or partial) depending on business needs and data migration accuracy
  • Actively participate in support agreement modification to match Salesforce destination format, which may include partial data correction as per then appropriate situation
  • Execute Insight (Siebel) tasks listed in this section in the new CRM after implementation
  • Renewal Sales duties
  • Providing pre-sales and post-sales support to internal and external customers / partners in specified country or region
  • Maximizing services revenue while growing customer satisfaction
  • Supporting internal and external customers by providing relevant information about HDS service options, providing guidance and consultancy to enable the usage of full support potential
  • Follow up with customers / partners on the resolution of proposed maintenance renewals, keep renewal sales forecast up-to-date and follow closed loop process (renewal or termination of support agreement)
  • Development and maintenance of existing relationships with customers and partners
  • Enable / support cooperation and business development activities
  • Regular reporting to management on gap to goal, market potential and target achievability
  • Assist in wider team duties
  • Assist colleagues in completing similar tasks (e.g. holiday cover, training new colleagues) if required
  • Identify and help implement initiatives to optimize customer record maintenance and Insight update processes , supported by technology where available
  • Ensure that HDS’ core values (Customer Focus, Community, Openness, Ownership and Leadership) are adhered to
  • Perform Other Duties as Required
  • Actively supports company change programs and acts as a role model for solution selling
  • Completes all job functions as per department and organization policies and procedures
  • Maintains current knowledge in present areas of responsibility (e.g. attends ongoing educational programs)
  • Demonstrates responsibility for scope of position/own standard of practice
  • Demonstrates full knowledge of current position’s and department’s relationship to flow of Services
  • Demonstrates understanding of knowledge of organizational strategy and objectives
3

Operations & Maintenance Support Technician Resume Examples & Samples

  • Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques
  • Installs and configures applications software and related hardware (such as desktops, servers, and related peripherals like printers, scanners, drives, monitors and video teleconferencing hardware)
  • Provides software and system troubleshooting and support
  • Provides technical support and training to end-users
  • May provide guidance and work leadership to less-experienced technicians
  • 3-5 years of directly related experience supporting information systems operations
  • Associates of Science degree in Computer Science or related field
  • DoD 8570 Level 1 or higher
  • Microsoft Certified Solution Associate (MCSA)
4

Maintenance Support Resume Examples & Samples

  • Candidate must be able to support rotating 12 hour shifts (days, evenings, nights) on regular days, weekends and holidays
  • LINUX or UNIX administration/maintenance experience
  • Some knowledge of SIGINT systems useful
  • Some knowledge of SIGINT dataflows useful
  • Ability to perform in a team environment
  • Knowledge of SIGINT systems and SIGINT dataflows
  • Self- motivated, creative, willing to work as a member of a team, organized and able to manage individual schedule
  • Ability to work in a dynamic environment and non-standard hours when needed
5

Maintenance & Support Renewals Administrator Resume Examples & Samples

  • Calculate and process orders/renewals for Maintenance and Support Service Fees for customers within their zone
  • Utilize information related to contracts to establish new contracts in CLM, ERP and other business systems as applicable
  • Prepare, process and review invoices for service related fees
  • Identify, review and act on site specific data (such as buyer identity, contingencies, extra-contractual company obligations) related to service agreements
  • Monitor KPI’s (including expired contracts, upcoming renewals, blocked accounts) for assigned zone
  • Gather and process customer order data for management review and approval as required
  • Where appropriate, escalate requested variations to policies related to pricing, terms and offer structure for service renewals
  • Maintain customer files and records as related to maintenance and support service contract activities
  • Associate’s Degree in Business Administration, Accounting, Marketing and/or Management preferred (can be substituted for five (5) years of relevant experience
  • Minimum three (3) years related experience
  • Strong organizational and communication skills
  • Focus on the needs of internal and external customers
  • Critical thinking capabilities
  • Coordination of multiple high-priority tasks simultaneously
  • Understanding of basic finance and accounting concepts and terminology
  • Strong PC skills required in Word and Excel
  • Candidate must pass pre-employment tests, such as Language Use, Mathematics, Typing Proficiency, as required
  • Position requires overnight travel less than 5% of the time
6

Maintenance Support Technician Resume Examples & Samples

  • General maintenance support including small maintenance tasks, equipment alarm response, coordination of contracted services as necessary
  • Receiving and processing samples
  • Supporting product development groups in preparation, packaging and shipping of samples
  • Develop and coordinate standard packaging methods and materials to ensure reliable delivery and protection of samples
  • Performing or assisting with basic testing procedures as needed by various research groups
  • Diagnosing facility issues
  • Ensuring items shipped and received comply with regulatory and safety requirements
  • Support coordination of storage areas, stored materials and offsite warehousing of equipment and materials
  • Hands on basic mechanical and maintenance experience
  • Experience in basic logistics and packaging
  • Exposure to an R&D support environment
  • Glass handling and simple hand processing experience
7

Maintenance Support Technician Resume Examples & Samples

  • Trouble shoots and performs necessary maintenance on production and tool room equipment
  • Plan procedures, install and repair all production and building equipment
  • Diagnose problems, rebuild and recondition damaged parts
  • Determine extent of needed repairs and estimate labor time
  • Reorder machine parts, install and stock frequently used parts
  • Operate machine tools and perform necessary welding operations and sheet metal operations required in repairing equipment, making guards, brackets and supplies
  • Determine lubricants and maintenance schedules and follow through on performance
  • Establish machine breakdown contingency program and preventive maintenance program
  • Instruct and direct helpers and perform necessary cleanup and organization
  • Strong mechanical/electrical skills
  • Comprehension of schematics/blueprints
  • Experience with programmable controllers and CNC equipment
  • Experience with Turrets and Press Brakes preferred
  • 2 to 5 years experience in Production Machinery Maintenance
  • Ability to work all shifts/flexible working hours
8

Maintenance Support Person Resume Examples & Samples

  • High School diploma or GED
  • Twenty-four (24) months or more of credible and verifiable experience as a Mechanic's Helper or performing semi-skilled to moderately complex industrial/commercial work activities
  • Applicable valid driver's license as required by local authorities
  • Possess the applicable state or city licenses
  • Ability to work rotating shifts including weekends, holidays and days-off
  • Must be willing to work outdoors in any weather conditions in accordance to AA Safety Guidelines
  • Must be willing to work extra hours when there are operational needs, such as weather delays
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
  • Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
  • Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate
9

Maintenance Support Technician Resume Examples & Samples

  • Recognizes safety hazards and follows safety guidelines for personal protection, protection of fellow workers and the protection of the public
  • Install, maintain, test, inspect and repair generating station equipment such as, boilers, turbines, pumps, valves, heat exchangers, vessels and a variety of ancillary equipment
  • Determine causes for major mechanical troubles of equipment and make- or recommend- repairs and corrections
  • Perform preventative and corrective maintenance procedures on mechanical equipment including PdM activities
  • Make welds on vessels, valves, turbines, piping, chutes, etc
  • Replace packing in pumps and valves, bearings, shaft seals, sleeves, seats and other miscellaneous parts used in plant equipment
  • Uses gas and/or arc welding equipment to perform mechanical repairs and fabricate plant equipment
  • Perform basic machining operations
  • Clean pipes and perform other plumbing and pipe fitting tasks
  • Sets up rigging for installing/removing equipment
  • Specify and/or order proper materials for job completion
  • Complete required records for work performed
  • Perform routine cleaning of work area
  • Remove and replace insulation materials on pumps, heaters, tanks, turbines, lines, valves, etc
  • Assist in providing skill enhancement training to other personnel
  • Five (5) to Ten (10) years of industrial mechanical maintenance experience in the repair, inspection, and/or maintenance of related power plant or machine shop equipment including inspection and preventative maintenance, troubleshooting, fabricating and diagnostics
  • Successful candidates must have received a rating of Recommended on the NRG Pre-employment assessment test
  • Knowledgeable of environmental rules and regulations and effectively apply them to all work situations
  • Basic knowledge of rotating equipment and knowledge of general maintenance activities and procedures
  • Knowledge of, and ability to work on underground Steam Transmission Line and Vaults
  • Knowledge of handling and disposal of waste material generated by maintenance activities
  • Communicate effectively verbally and in writing with management and other employees
  • Ability to perform basic mathematics to calculate measurements and computations needed for repair and maintenance of power plant equipment
  • Ability to follow, interpret and act on written and verbal job instructions and reports, technical manuals and data
  • Advanced mechanical ability regarding rotating machinery to include pump/motor alignments
  • Ability to use such hand tools as wrenches, screwdrivers, sledge hammers, etc
  • Ability to operate Company vehicles and equipment (e.g. forklift, man-lift, crane, etc.) and maintain operating licenses and certifications
  • Ability to operate machine shop equipment such as drill presses, hydraulic presses, etc
  • Ability to use measuring devices such as micrometers, calipers, torque wrenches, and other precision devices
  • Ability to operate oxygen and acetylene torches
  • Ability to certify as a pressure welder
  • Ability to work in mentally stressful environments: must be able to react to crises where immediate action is required to correct or curtail potentially damaging or hazardous situations
  • Sound interpersonal skills, able to work harmoniously in a team environment
  • Basic computer skills including ability to use common software – MS Office, Outlook
10

Manager Maintenance Support Resume Examples & Samples

  • Effectively manage assigned staff (e. g. Hiring, Development, Compensation, Performance Evaluation, assist in ensuring Training Certification compliance, etc. ) to ensure that all maintenance activities are performed safely and effectively by trained workers in accordance with plant procedures, NRC regulations, and the site schedule
  • Responsible for the planning and execution of all assigned maintenance activities during on-line, forced outages, refuel outages and unplanned power reductions for both internal and external personnel, which includes administration and oversight of all maintenance contract personnel, including strong budget management and integration. Manage and monitor divisional resources and expenditures for all assigned work, including refuel outages, within the approved budget
  • Responsible for the planning and execution of all activities required to maintain the plant structures and facilities in a safe and proper condition through effective use of both internal and external personnel, which includes administration and oversight of all maintenance contracts
  • Manage maintenance programs such as CAP, M&TE, Training Coordination, Self - Assessments, Performance Indicators, Welding Program, Lifting and Rigging and Special Projects to assure corporate and departmental effectiveness and regulatory compliance
  • Participates in all aspects of Maintenance Department management to support safe and efficient operation of the plant, including the development, implementation and performance monitoring of all corporate, site and divisional business goals and objectives
  • Effectively communicating significant plant and personnel issues to Maintenance Director and all applicable levels of station management. Fostering open communications and collaboration between all organization internal and external to the plant including INPO and regulatory agencies
  • Effectively manage departmental training program to maximize plant performance while complying with all site, corporate, local, state, and federal regulations
  • Interface with on-site Engineering to support development and implementation of plant modifications
11

Application Maintenance & Support Resume Examples & Samples

  • Monitor, maintain, and resolve issues for our client’s portfolio of applications on Markit EDM platform
  • Execute problem management processes when required and lead root cause analysis
  • Perform Incident/Change/Problem management
  • Participate in RCA/MIM calls
  • Assign problem troubleshooting for issues
12

Maintenance Support Technician Resume Examples & Samples

  • Troubleshoot in electrical, mechanical, and pneumatic failures of ancillary machines and repair in a timely manner
  • Perform set ups and changeovers for manufacturing operations in an effective manner
  • Preventive maintenance work on ancillary equipment (case sealer, conveyors, baggers, printers, etc)
  • Ensure compliance to the current CMP’s throughout the manufacturing process
  • Enter work performed into AMMS
  • Suggest and make modifications to equipment to increase productivity and reduce overall costs
  • Complete work projects assigned by the Production Technician Lead in a timely manner
  • Works in a safe manner and insures that production equipment is in a safe, working condition after repairs are completed
  • Work with department lead persons, engineers and other departments to improve shift effectiveness, increase productivity, reduce costs and maintain regulatory compliance
  • Uphold duties and responsibilities of a working team
  • Receives assignments directly from Production Technician Lead with support from Production Technician
  • Basic office skills
13

Building & Lab Maintenance Support Resume Examples & Samples

  • Performs routine and scheduled general maintenance activities including but not limited to light bulb replacement, ceiling tile replacement, office installs (white boards, pictures, etc.)
  • Performs routine MINOR HVAC, electrical and plumbing repairs
  • 2+ years’ experience in Mechanical, Electrical or Plumbing trade. Certification or related trade experience
  • Current driver’s license in state of employment, insurable driving record, and reliable transportation required
  • Minimum of 2+ years’ experience in building/facility maintenance required
  • Basic computer skills in MS Word, Excel, and Outlook required including general working knowledge of Microsoft Windows for DaVita specific productivity and educational programs
14

Maintenance Support Technician Resume Examples & Samples

  • High School Diploma or GED Equivalent from an accredited institution is required
  • Minimum of one (1) year of machine repair experience in a manufacturing environment
  • No relocation provided. Candidate must reside within the 50 miles of Waukesha, WI in order to be considered
  • Industrial maintenance related degree, certificate or diploma
15

Maintenance Support Engineer Resume Examples & Samples

  • Plan, develop, monitor and ensure regulatory compliance is maintained of the Maintenance Programme
  • Analysis and interpretation of information relating to Maintenance feedback and Operational feedback and recommendation of any changes to the programme
  • Collect and report any relevant support issues and ensure that all queries are properly answered within and through the CAMO (continuing airworthiness maintenance organisation) support structure
  • Support the customer through the CAMO with EIS (Entry Into Service) of the A400M and transition to the day to day support of the aircraft beyond EIS and throughout the aircraft service life
  • Compile a work pack for the required maintenance work to include a bill of materials and bill of tools at Job card level for all maintenance tasks
  • Maintain proper communication with all Part 145 contracted Maintenance organizations and sub-contracting organizations as required
  • Ensuring that all necessary routable components and replacements for life limited parts are ordered and available at the correct location
  • Relevant Degree and/or Equivalent Experience
  • Understanding of Part 145 maintenance
  • Long term practical experience in aeronautical field (eg. maintenance, design, EASA pt 21)
  • Familiarity with Part M
  • EASA Part 66 B1/B2 or C license desirable
  • Experience of developing, controlling and monitoring a maintenance programme
  • Ability to take the initiative in sustaining customer satisfaction under pressure necessary, including the willingness to take ownership of problems and provide authoritative answers
  • Effective communication skills and ability to influence important relationships at a wide range of levels (e.g. working level and management)
16

UI Maintenance Support Specialist Resume Examples & Samples

  • Provides assistance in interpreting governmental regulations and Laboratory policies impacting the maintenance program to ensure compliance
  • Assists in developing, and monitoring auditing performance data, reports, and other statistical information to ensure compliance with safety, quality, budget and schedule
  • Assists in maintaining database and other programs as required for use in development of performance measurements and other status reports
  • Helps evaluate processes, programs, and procedures for potential improvements
  • Provides issues management support, reviews and compiles data, and assists in the development of final management assessments and/or recommendations
  • May assist in conducting training for facility maintenance personnel on maintenance program and evaluate and critique performance
  • Assist in implementing related documentation systems and ensures compliance with all applicable document control and records management activities and security/compliance
  • May provide formal and informal training in the use of various maintenance program processes and evaluate and critique performance
  • Assists in performing periodic reviews and assessments to ensure maintenance programs are implemented
  • Understands and adheres to all Laboratory and industry regulatory guidance and governance specific to maintenance and quality assurance programs
  • Fosters a mutually respectful work environment that is free from discrimination and harassment
17

Technical Data Maintenance Support Resume Examples & Samples

  • Aircraft or support equipment maintenance
  • Ability to read and interpret engineering drawings, technical orders and electronic maintenance instructions
  • Understanding of aviation industry standards concerning FOD, Safety and Tool Control
  • Highly proficient in the use of core Microsoft Office applications (Word, Excel, PowerPoint)
  • PDF Document conversions to other file formats
  • Outstanding interpersonal and problem solving skills with the ability to handle multiple tasks simultaneously
  • Enterprise-Level Information Technology (IT) systems
  • Logistics Support and Reliability/Maintainability analysis tools
  • One or more of the following: ALIS CRM, DOORS, ATLAS, PDM, MS Visio and Project
  • Must be able to obtain a US Government security
  • F-35 support equipment sustainment experience
  • Ability to work jointly with the customer and teammates to identify solutions that meet both Government’s and industry’s needs
  • SE data management experience
  • Understanding of aviation maintenance quality assurance processes
  • Background in unit (“O”) level aircraft maintenance, troubleshooting, and support
  • Familiarity with product sustainment Concept of Operations and Plans
  • Experience using legacy Technical Publications including Illustrated Parts Breakdowns
  • Ability to conducted and participated in Trade Studies
  • Must be able to multitask
  • Must be able to work effectively in stressful environment
  • Ability to collaborate with and integrate multi-functional teams
18

Maintenance Support Technician Resume Examples & Samples

  • Drive continuous improvement by developing and implementing systems that optimize all phases of the manufacturing process and support key business objectives (waste, TRS, labour, reliability, line capacity, etc.)
  • Support site safety and security in design and implementation of project and equipment modifications
  • Lead problem solving activities and implement corrective actions on issues involving efficiency, product/packaging defects, downtime and slow time
  • Develop/modify standard work instructions for new modified equipment that reflect best practices
  • Troubleshoot routine and non-routine issues and be a resource towards achieving safe, timely, cost-effective solutions
  • Co-ordination and management of outside contractors in focus area to support routine maintenance service and minor overhauls
  • Manage minor Maintenance projects from start to finish
  • Licensed applicable trade accreditation (Journeyman) or certified engineering technician (CET)
  • Experience in controls is preferred
  • 3+ years of manufacturing experience in technical capacity in maintenance controls or electrical BS in engineering or sciences could be substituted for work experience. Manufacturing Engineering experience would be considered an asset
  • Broad understanding of manufacturing processes and systems
19

Application & Data Maintenance Support Engineer Resume Examples & Samples

  • Bachelor Degree/Master in Computer Science or Information Technology
  • 3-5 years application support working experience
  • Strong analytical, problem solving, good troubleshooting and debugging skills
  • Good verbal and written communication skills as well as receptive listening skills in English
  • Knowledge in support work concept - issue categorization & prioritization level of escalation, SLA, metrics, incident management, change management, problem management (eg. ITIL framework)
  • Able to write database query for application monitoring purpose
  • Excellent team player to work with internal teams, virtual and global cross-functional teams and interact with stakeholders
20

Senior Manager Applications Maintenance & Support Resume Examples & Samples

  • Ensure high availability & performance of mission-critical applications and drive Problem/Incident Management Process to ensure to ensure all reported production issues are resolved as per SLAs with business & minimal escalations
  • Drive continual support service quality improvements evidenced through reduce frequency and duration of service disruptions. Drive quality by ensuring ‘First-Time-Right’ fixes
  • Drive knowledge management so that all fixes are validated & required documentation is available for future references
  • Plan and maximize the service delivery resource plans, utilization and cost. Perform ongoing budgets monitoring to ensure proactive and timely action to contain any overruns
  • Establish metrics, key performance indicators, and service level agreements to continually improve the performance of IT operations
  • Get engaged early in the project lifecycle & be the approver for key milestones
  • Keep the team fully updated and engaged with the business & IT strategy
  • Effectively engage the senior executives, peers, Business Process Owners (BPOs), super users, consultants and other team members in an ongoing manner to ensure operations continues to remain aligned with its objectives
  • Manage IT Risk & compliance objectives and Implement Non-Disclosure Agreements (NDA) with all Vendors / partners
  • Ensure that all documents, communications, training materials, manuals, user guides, systems specifications, product manuals etc. are maintained in a secured environment and are easily available on demand only to authorised persons
  • Lead, inspire and develop a talented workforce that supports the strategic and future needs of the business and drives efficiencies and improves effectiveness
  • Engage with, business, customers, strategic service-partners and technology counterparts to ensure support services and service agreements are clearly defined and met. Drive smooth execution of business events and flex service models to support those goals
  • Establish and maintain strong, strategic partnerships with vendors and service suppliers
  • ITIL & PMP certification is preferred
  • Exposure to Lean / Six Sigma preferred
  • 10 years of demonstrated experience in a large organization in a leadership position in IT segment with focus on IT solutions or support
  • Strong technical skills in the area of leading ERP and other application systems
  • Results focused with strong leadership skills
  • Should have strong hands-on technical background in the areas of IT service Management
  • Sound knowledge and experience on Service Level Agreement development & management
  • Should have the ability to gather data, compile information, and prepare reports
  • Should have the ability to make administrative/procedural decisions and judgments
  • Must be a champion for pushing IT standards, procedures, policies, and best practices to the infrastructure team
21

Substations Maintenance Support Engineer Resume Examples & Samples

  • Total commitment to the safety of the public, APC employees, and to self
  • Coordinate with the Transmission Maintenance Centers (TMC’s) to improve work practices for improvements in safety, HP and regulatory compliance
  • Subject Matter Expert for mobile substation procurement, procedures, maintenance and use
  • Manage switch house roof replacement program of $500k annually
  • Purchase all Sulfur Hexafluoride (SF6) gas state wide and ensure proper tracking for EPA reporting
  • Support TMC’s with technical questions about equipment, work practices, and compliance
  • Monitor TMC compliance with NERC requirements
  • Prepare maintenance estimates for contracted substation maintenance
  • Maintain Generation Switchyard Maintenance Agreements
  • Provide support to the APC Transmission Maintenance Centers on special projects
  • Develop and maintain strong working relationships with TMCs, Substation Construction, Substation Design, Planning, Project Management, and Operations
  • Assist with implementation of asset monitoring programs
  • Assist with emergency action plans, threat plans and storm response
  • Assist/lead outage restoration to minimize customer impact
  • Manage contractor work forces
  • Substation experience preferred
  • Field experience in Transmission preferred
  • Experience with TEAMS, STOMP, TransMap, DID preferred
  • Experience with Maximo is a plus
  • Familiarity with APC and/or Southern Company Maintenance processes preferred
  • Experience and knowledge of the Transmission and Distribution system electric operating practices, design practices, construction practices, maintenance practices, substation equipment, and emergency restoration
  • Excellent organizational and time management skills and the ability to prioritize and handle multiple tasks simultaneously with a high degree of efficiency is a must
  • Communicate through clear and concise reports, well-organized presentations and one-on-one discussions
  • Must possess analytical skills and knowledge to manage risk in a strained budget environment to apply Capital dollars in the most efficient manner
  • Working knowledge of NESC rules and their application
  • Proficient in the use of MS Word, Excel and PowerPoint
22

Test Measurement & Diagnostic Equipment Maintenance Support Specialist Resume Examples & Samples

  • Calibration and repair of precision-measuring instruments
  • Use of blueprints and schematics
  • Interest in mathematics, science, electronics and shop mechanics
  • Ability to solve mechanical problems and work with tools
  • Interest in machines and how they work
23

Maintenance Support Engineer Resume Examples & Samples

  • Provide Electrical and Mechanical technical support as required to achieve unit’s BPD
  • Develop, implement, maintain and improve equipment maintenance, repair and engineering projects/strategies to achieve the unit’s BPD plan (PMP, PM, FMEA & PFMEA, R&M, etc)
  • Assist in training team members in tasks and repairs as necessary
  • Support problem solving and troubleshooting activity (RED X, 5 Phase)
  • Follow up of major breakdowns for timely repair and future prevention
  • Analyze ADC and operational performance and support team improvement actions
  • Link to Central ME engineers and CCRW
  • Support suggestion/BuGM evaluation & implementation planning
  • Development & execution of Preventive Maintenance systems
  • Motivate and improve production-maintenance-engineering relationships and interface
  • Develop and maintain spare part selection, stock levels and system
  • Manage contractor and supplier support
  • Technical training and team member capability development
  • Insure Safety Standards and Procedures as well as OSHA & ANSI stamping requirements are implemented and maintained
  • Maintains strong network and contact with other GM press shops and ME HQ (Die and Press, MAAC & Execution) for best practice, lessons learned and support sharing
  • Keeps abreast of current product, procedure and technical developments and trends in areas of manufacturing expertise (stamping)
  • Covers Technical and Production Group Leader vacations as required
  • Extensive travel will be required during establishment of facility/equipment
  • Will be required to work all 3 shifts in addition to supporting project activity as required
  • Extensive technical stamping experience. Strong knowledge and understanding of electrical and mechanical press systems including: Electricity and Electronics, Controls and Instrumentation, Programmable Logic Control (PLC), Electrical Servo and Drives, Robotics, Mechanical Drives and Power Transmission Systems, Fluid Power and Pneumatics
  • Working knowledge of process equipment operations, sequence, error proofing and diagnostic capabilities required. General knowledge of Preventative Maintenance and Predictive Maintenance principles, blueprint reading/schematics, machining and welding
  • Ability to grasp complex systems easily
  • Detailed planner achieving objectives through active listening and customer focus
  • Ability to multitask in a highly flexible environment
  • Familiarity with stamping press and automation mechanics and controls as well as tool & die activity
  • Very high level of interpersonal skills to work effectively with others, motivate employees and elicit work output
  • Knowledge of quality control procedures, manufacturing processes and management systems as they relate to production operations
  • Highly developed oral and written communications skills
  • Extensive knowledge of computer software including ACAD & UG
24

Electronic Maintenance Support CNC & PLC Systems nd Shift Resume Examples & Samples

  • Responsible for the maintenance and repair of all equipment and computer numerical control systems including axis/spindle drive systems
  • Performs tests and repair of CNC and PLC systems
  • Repairs and calibrates instrumentation/ process controls in compliance with API and ISO quality specifications and/or safety systems requirements
  • May be responsible for training other team members and facilitating team activities and any special projects as needed
  • 4+ years of maintenance experience
  • Knowledge of CNC/NC machines
  • Knowledge of manufacturing processes
  • Experience troubleshooting and repairing electronic systems
  • Expertise with troubleshooting electronic/electrical needs for manufacturing equipment
  • Procedural oriented
  • Good communication and interpersonal skills
  • Knowledge of principles, concepts, theories and practices of specialized field
  • Safety conscious
  • This role will be working a 2nd Shift – Monday through Friday 2pm to 10pm
  • Ability to weekends if needed
  • Must be able to work with minimal supervision and be self starter in work requirements
  • Successful candidate will be authorized to work in the US without sponsorship
  • Associates or Bachelor’s degree preferred in Electrical/Electronics
  • Previous supervisory experience a plus
  • Previous experience troubleshoots hydraulic systems is preferred
  • Experience diagnosing mechanical issues is preferred
25

Maintenance Support Coordinator Resume Examples & Samples

  • Oversees the job responsibilities of the Sr Maintenance Support Coordinator in their absence
  • Acts as a liaison between retail stores and maintenance field staff/service vendors on facility-related service and maintenance issues. Processes phone, email and computer-entered requests for service in a timely manner to ensure that stores are safe, compliant and fully operational to serve customers
  • Processes and follows up on 22,000(+) work orders annually
  • Assists as needed with additional 154,000(+) work orders received annually
  • Maintains 98% ratio of suspense to open work orders
  • Processes requests for service at corporate facilities to keep the facilities safe, compliant and in working order
  • Based on an assessment of the situation, determines whether a service technician/contractor is required, and dispatches the appropriate service technician/contractor as needed
  • Ensures work orders are keyed properly and flagged for accounting procedures including such things as account numbers, location numbers and whether or not to capitalize expenses. This will improve business efficiency and help in maintaining expenses at or under budget
  • Works closely with government officials to avoid fines and penalties that would have a negative impact on our company
  • Ensures safety procedures and standard operating procedures are followed. Complies with all Auditing Procedure reports identified in the Facilities Services Overview of Systems Procedures
  • Effectively communicates the sequence of activities that will resolve the issue and provide status updates as appropriate
  • Maintains technical expertise in several trade/equipment categories (e.g., electrical, refrigeration, balers, ovens, etc.)
  • Investigates refrigeration alarms on the Building Automation System and addresses as needed
  • Informs maintenance supervisors of any changes needed as a result of vendor changes
  • Ensures vendors and contractors are properly insured and SOX procedures for all new vendors are implemented
  • Constantly reviews the department’s tracking systems to identify, prioritize and troubleshoot cost effective ways to address service needs and achieve repair expense budgets
  • Coordinates the efforts of Design Services, Purchasing, and service vendors with concerns of retail to ensure timely, safe and effective preventative maintenance and repairs
  • Maintains payroll for in-house maintenance staff (appx $126,000.00 for 130 maintenance technicians - weekly)
  • Updates and maintains the maintenance software system with the appropriate supervisor, technician and vendor by repair for each operating and closed location (5,500 outside vendors & 150 in-house field maintenance staff)
  • Maintains the warranty records through the equipment file saved on the maintenance software system
  • Manages all workflow invoices related to special projects, specific work orders and potential work orders for bill backs
  • Manages special projects through Purchasing and Operations
  • Fills in for all areas of the department as needed
  • General PC skills
  • Typing (CRT) is a MUST
  • 2-4 years general office experience
  • Must be able to work in a fast pace environment
  • Customer service or call center experience
  • Proficient in Excel and Word applications
  • General accounting knowledge
  • Excellent problem solving/decision making skills
  • Must be able to prioritize and effectively handle multiple tasks and projects to meet deadlines
  • Must be able to interact with associates and management at all levels of the company
  • Maintenance dispatch experience
  • General payroll experience
  • General maintenance experience
  • 2 year technical or vocational education
  • Requires highly developed organizational and analytical skills with ability to manage multiple tasks simultaneously with excellent follow-up and attention to detail
  • Solid working knowledge of interior maintenance issues, repairs, contract bidding and negotiations relative to areas of responsibility
  • Knowledge of financial impact of activities on company and ability to communicate same
  • Proficient in Microsoft (word, excel, power point and MS mail)
  • Versatile and able to learn new processes and technical subject matter
  • Must be able to work independently in a team environment and adapt to changing priorities
  • Must be able to prioritize daily work related functions, projects, and repair needs for their categories, while maintaining effective communication to all teams involved
26

Director, Technical Maintenance Support Resume Examples & Samples

  • CMMS Management:Directly oversees day-to-day operation and effective functioning of the CMMS System in direct support of Safety and Compliance with Universal and Industry Standards. Monitor systems to provide necessary changes to the system to promote safety, reliability, and quality for the guests and Team Members
  • Computer/Technical: Ability to efficiently use Microsoft Office Tools as well as specific CMMS and MRO applications
  • Knowledge: Knowledge of administration and management methods; familiarity with theme park regulatory requirements and strategies
  • Business Understanding: Management of standard policies and procedures within a major function and may interface with work processes in other divisions
  • Communication & Collaboration: Ability to effectively navigate a high degree of personal interaction with internal colleagues, department executive leaders, project development teams, industry organizations and design consultants
  • 10 + years’ experience in Industrial Engineering with a minimum 5 years’ of that experience serving as a Manager and/or Senior Leader
  • Experience shall include design and implementation of effective work flow processes for CMMS including MRO operations (purchasing and inventory control)
  • Ability to speak Mandarin is preferred
27

Manager, Credit Card Maintenance Support Resume Examples & Samples

  • Effectively manage all maintenance support related system interfaces to provide seamless support to customers, branches and operating units for credit card functions. This includes implementing technical parameter changes in the First Data Credit Card Platform systems as well as providing recommendations for technical parameter changes within Visa/MasterCard, Distributed Data Systems, ScotiaGlobe and other Bank related systems/applications. This accountability requires knowledge, in-depth research, extensive planning and careful execution to mitigate operational risks. For example validating and approving changes to credit card & Scotialine pricing/fees, monetary and reward points credited to cardholder accounts etc
  • Effectively manage credit card maintenance support items for customer accounts, First Data card platform parameter configuration or various system interfaces to ensure maintenance support responsibilities are discharged in a manner, which promotes professional service consistent with Scotia Service Standards and Procedures. Quickly analyse and determine the most critical items that need to be considered for effective decision making, synthesize complex problems and connect, what may appear to be unrelated issues or trends to resolve obstacles. Make judgement calls and take action inclusive of making appropriate resources available to effect timely restore of service levels. Ensure investigations commence immediately and fixes are developed, thoroughly tested and implemented within the shortest time frame possible
  • Effectively manage designated credit card maintenance issues through all end to end stages by developing maintenance supporting issue proposals, determining scope and stakeholder resource requirements and timelines for assigned tasks
  • Effectively manage preparation of System Service Requests (SSR) or First Data Card Platform maintenance enhancements/deliverables, by documenting requirements, managing resources, establishing priorities and ensuring commitments are met in line with agreed to schedules. Work closely and effectively with International Banking Systems or vendors, appropriate user groups and development staff, to secure consensus and co-operation in a timely manner. Liaise with appropriate country and product groups to identify policy, legislative and strategic changes which may affect system and operational changes
  • Effectively manage Credit Card maintenance resources to ensure assigned workloads and procedural documentation are completed in line with agreed to schedules and maximum productivity is achieved. Lead the requirements strategy and documentation of approved maintenance releases to ensure high quality products are delivered on time to meet or exceed customer satisfaction. Lead the implementation of critical maintenance applications ensuring user needs are fully understood, met or exceeded through system functionality, integrity and operating documentation. Anticipate how new changes may impact the Branch & Operating Units environment and link tasks across functions to minimize down time
  • Strong communication and interpersonal skills are necessary. The various functions of the position also require a high degree of analytical and problem solving skills
28

Application Maintenance & Support Analyst Resume Examples & Samples

  • The platform analyst will work closely with the Filenet platform specialist working on Technical tasks that include working on production bug fixes, production support, reading/analyzing server logs, creating Unix/Shell scripts, spinning of Cloud servers to name a few
  • Works in close partnership with business stakeholders and technology teams to provide critical services to the shared services groups
  • Participate in establishing and delivering system administration processes to manage and maintain all database, code & configurations
  • Participate in the creation, delivery and maintenance of required documentation and deliverables for a shared services platform
  • “Protect" the environments, platforms and infrastructure from all security, cyber and coding threats
  • 5+ years of hands on experience with Java
  • Expertise on AIX , Linux, J2EE
  • Expertise on scripting languages such as Java Script/Python/Shell Script/PL SQL
  • Exposure to Databases such as Oracle
  • Expert knowledge of software development life cycle and project management life cycles
  • Ability to understand complex information, summarize and present in a clear, concise fashion to all levels of technology and business contacts
  • Proven ability in developing good relationships with business partners; ability to interact appropriately and effectively with all levels within the organization
  • Demonstrated ability to work effectively individually, with minimal supervision, with teams and remain flexible with shifting priorities
  • Excellent analytical, facilitation, influencing, negotiation, problem-resolution skills and consensus building skills
  • Hands on working experience on Filenet would be a bonus
  • Prior ECM Platform Management experience would be a bonus
  • Prior Production support experience would be a bonus
  • Knowledge of DEVOPS and ITIL would be an asset
  • FileNet
29

Application Maintenance & Support Analyst Resume Examples & Samples

  • The Kofax platform analyst will work closely with the Kofax platform specialist working on Technical tasks that include working on production bug fixes, production support, reading/analyzing server logs, creating Unix/Shell scripts, spinning of Cloud servers to name a few
  • Work closely with vendors to align with their roadmaps to maintain N-1 or 2 platform currency and N-2 patch management currency based on platform need
  • 5+ years of hands on experience with .NET Technologies
  • Expertise on scripting languages such as Java Script/Python/Shell Script/PL SQL & querying languages like SQL
  • Strong customer service orientation and a professional approach; well-developed negotiation and influencing skills with the ability to manage conflicting points of view; Proven ability in developing good relationships with business partners; ability to interact appropriately and effectively with all levels within the organization
  • At ease with senior management and able to facilitate meetings in a professional and efficient manner
  • Hands on working experience on Kofax would be a bonus
  • Prior Production Support experience would be a bonus
  • .NET
  • Kofax
30

Maintenance Support Manager Resume Examples & Samples

  • Varied experience in front line operational roles within the oil and gas industry
  • Experience with industry standard Computerised Maintenance Management Programs (CMMS) and reliability improvement programs
  • Strong communication skills, articulate and able to develop philosophies, procedures, practices and strategies from first principles
  • Good coaching skills and a willingness to train and develop less experienced team members
  • Excellent interpersonal skills with the ability to work in a multinational team contributing leadership to a diverse group of staff and contractor personnel
  • Team player with a clear track record of responsibility for execution and delivery of complex problems in a team context
  • Knowledge of safety management systems
  • Familiar with all aspects of intrusive and non-intrusive maintenance techniques and time based / risk based, predictive maintenance regimes
  • Persistence, tact and diplomacy
  • Ability to take a balanced view in resolving issues
  • Previous experience with JV environment would be an advantage
31

Operations Maintenance Support Manager Resume Examples & Samples

  • Extensive knowledge in production and manufacturing processes
  • Experience in lean manufacturing techniques
  • Experience in maintenance regimes and best practice
  • Sound understanding of overall equipment effectiveness
  • Knowledge in operational and Statistical process control
  • Knowledge of Industry 4.0
32

Maintenance Support Technician Resume Examples & Samples

  • Keeps track of inventory parts on hand for all repairs and/or replacements. Requests parts to be ordered on as needed basis
  • Maintains, tracks, and be responsible for tools and equipment for the purpose of ensuring the availability and they are in safe operating condition
  • Assist with the authorized moving of office furniture, equipment, and other property
  • Performs inspections and identifies possible safety hazards in or on buildings using correct procedures to correct these hazards
  • Performs routine inspections of fire safety equipment such as extinguishers, safety lights, and detectors
  • Positions require incumbent to have complete understanding and working knowledge of all safety procedures and regulations
  • Adheres to safety awareness policies in the workplace, views safety videos when presented, and attends required safety meetings. Practices lessons learned on a daily basis to avoid accidents
  • Maintains clean, safe, and orderly work sites and individual working spaces
  • Record and update completed work orders and other information on daily activity report and site maintenance log books as required
  • Responsible for the care, maintenance, and inventory of all supplies and equipment owned by the Division of Blind Services
33

Maintenance Support Technician Resume Examples & Samples

  • Knowledge of the procedures and methods used in building, mechanical or fire equipment maintenance and/or operation, or in treating diseased or damaged trees
  • Skill in using appropriate hand and power tools
  • One year of experience in the maintenance and repair of buildings, plumbing or electrical or mechanical equipment; or vocational/technical training in mechanical repair or one of the building trades can substitute at the rate of 720 classroom hours
  • Physical Characteristics: This position requires prolonged periods of time walking, standing, bending, lifting and the use of all types of ladders and occasional use of personnel lift
  • Valid Class E driver’s license
34

Maintenance Support Technician Resume Examples & Samples

  • Ensure preventative maintenance lubes and inspections are complete
  • Ensure all lights are in working order/change light bulbs
  • Help repair leaks (air, feed, water, dust, etc.) throughout the plant
  • Ensure leg pits are clean and accessible
  • Assist in managing bin hangs and bridges
  • Assist B grade maintenance technicians as necessary
  • Previous experience in an industrial plant is a plus
  • Must be able to read/comprehend English
  • Demonstrated ability to multitask in fast-paced environment
35

Application Maintenance & Support Resume Examples & Samples

  • The Web Services platform specialist will act as a Technical Consultant, making Technical decisions on Change Management, Gating & Technical tasks that include spinning of Cloud servers
  • Participate in the establishment and delivery of an ECM Platform Support Services function that institute ITIL & DevOps principles to build a market leading application support & operational capability that meets all operational service level requirements (Availability, MTTR, etc)
  • Work closely with vendors to align with their roadmaps to maintain N-1 or 2 platform currency and N-2 patch management currency based on platform needs
  • Participate in establishing and delivery the Platform Support Services functional capability by creating a repeatable delivery process, establishing and managing re-usable services and ensuring "flawless" operations of services
  • Participate in the BCM, DR, Back Up and Recovery Exercises for the platforms
  • Hands on working experience on Web Services (REST), JavaScript is a must
  • 8+ years of hands on experience with Java, J2EE
  • Prior ECM Platform Management experience
  • Expertise on scripting languages such as Java Script
  • Expertise on Node.js
  • Exposure to Databases such as Oracle, DB2
  • Experience in knowledge management
  • Highly proficient in Word, Excel, PowerPoint and MS Project
  • Strong customer service orientation and a professional approach; well-developed negotiation and influencing skills with the ability to manage conflicting points of view
  • A self-starter, able to prioritize tasks in mid-flight or start net new immediately
  • Cloud blue print development experience would be an asset
  • Content Management
  • Java
  • Node.Js
36

Bid Maintenance Support Engineer Resume Examples & Samples

  • Preferably previous experience in preparation of successful bids and/or tenders for complex rolling stock projects
  • Ability to plan and deliver complex outputs against challenging deadlines in both business development and project delivery environments
  • Proven ability to develop and implement fleet support policies and processes
  • Demonstrable expertise in maintenance best practice with practical experience gained working on complex railway rolling stock projects
  • Financially competent and numerically literate. Able to compile, explain and justify cost models in tight timescales
  • Experience in rolling stock fleet introduction
  • Sound working knowledge of the application of Maintenance Management Systems, SAP or similar in a maintenance environment
  • First class teamwork and ability to maximise results in a multicultural environment covering the UK, Europe Japan and other nationalities
  • Excellent team interworking skills, able to work within a team to meet evolving business requirements
  • Good working knowledge of standard MS software packages
  • A strong H&S ethos and a general understanding of H&S principles and constraints within the rolling stock environment
37

CE VI Maintenance Support Engineer Resume Examples & Samples

  • Ten years of experience in the practice of civil engineering of which at least six years should be in the specific area of highway engineering, four years of which should include the planning and supervision of highway engineering projects
  • Comprehensive knowledge of the principles and practices of civil engineering with specialized knowledge of transportation engineering
  • Ability to develop and maintain cooperative relationships with departmental staff
  • 8:00 a.m. – 4:30 p.m. / Monday – Friday
38

Maintenance Support Renewals Coordinator Resume Examples & Samples

  • Interface for Service, Sales, Pre-Sales, Shared Service Center, Consultants
  • Coordinate Global Service Resources according to business requirements
  • Support Customer-facing Service Managers by responsibility for all service offers including proper calculations, engaging partners and timely and accurate communication with customer/partner
  • Administration of Employee Skills
  • Creation of Service Maintenance Offers
  • Creation of Service Technicians Offers
  • Processing of incoming Orders
  • Creation of Invoices
  • Monitoring of open offers
  • Minimum 3 years related job experience
  • General IT knowledge
  • Tool affinity
  • Organisationally very strong
  • Fluent written and spoken German
  • Very good knowledge of written and spoken English
  • Very precise and detail-oriented
  • Good knowledge in excel and word
  • Control-oriented
  • Lots of initiative – “independent” worker
39

Operations & Maintenance Support Engineer Resume Examples & Samples

  • Requires 9 years of relevant experience and Bachelor’s degree in systems, mechanical, or electrical engineering or a related field. 4 additional years of experience may be substituted in lieu of degree
  • Minimum 10 years of experience in requirements development and documentation
  • Minimum of 10 years of experience engineering activities associated with large-scale networks
  • Experience in engineering electromechanical systems
  • Experience in engineering power distribution systems
  • Experience in operational / system testing and evaluation (planning and execution)
  • Ability to manage diverse workloads and effectively prioritize multiple competing demands on the individual’s time
  • Proven experience in producing program documentation with demonstrated application of project management principles
  • Self-starter with initiative and ability to work independently and in the team environment
  • Strong interpersonal skills and ability to communicate processes and procedures
  • Experience with MS Project and Visio
  • Proficiency with MS Office suite needed to perform day-to-day functions
  • Experience in using industry standard requirements tracking software tools