Loss Mitigation Specialist Resume Samples

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L Morissette

Linnea

Morissette

59978 Edgardo Prairie

Chicago

+1 (555) 486 3592

59978 Edgardo Prairie

Chicago

Phone

p +1 (555) 486 3592

Experience Experience

Chicago, IL

Loss Mitigation Specialist

Chicago, IL

Raynor-Hartmann

Chicago, IL

Loss Mitigation Specialist

Create and monitor billing workflows by tracking, documenting and archiving all invoice approvals/denials
Develops and provides reporting detail for the monthly TDR Review meetings with Auditing, Risk and Loss Mitigation
Provide lease servicing by using proprietary and third party software to cultivate growth in a leaderboard centered culture
Develop partnerships with important stakeholders in several areas of our business - internally and externally
Develops, maintains and updates the Mortgage Write-Down Process and Procedures
Coordinate monthly invoice reviews with internal vendor managers
Ensures compliance with policy standards and state and federal regulations

Phoenix, AZ

Mortgage Loan Loss Mitigation Specialist

Phoenix, AZ

Schmeler, Streich and Hayes

Phoenix, AZ

Mortgage Loan Loss Mitigation Specialist

Present any workout resulting in a loss of $10K to management committee
Confirm workout options are in the best interest of all stakeholders including BB&T, investors, insurers and regulators
Handle calls on the Automatic Call Distribution (ACD) line
Negotiate with Mortgage Insurers and other lien holders in the restructuring of assets
Coordinate the foreclosure stop/hold on any client requesting review that is in a foreclosure stage
Update Mortgage Servicing Platform (MSP) to record all loss mitigation activities
Ensure verbal and written communication with clients is timely, clear and accurate

present

San Francisco, CA

Mortgage Lending Loss Mitigation Specialist

San Francisco, CA

Goyette Group

present

San Francisco, CA

Mortgage Lending Loss Mitigation Specialist

present

Review and manage an inventory of loss mitigation packages based on departmental policies and procedures
Participate in process improvement, procedure updates/review, remediation, and other projects as assigned
Confirm workout options are in the best interest of all stakeholders, including BB&T, investors, insurers and regulators
Ensure client data is reviewed efficiently and accurately
Communicate with clients regarding missing information, final decisions, and document clarification. Handle borrower requests and complaint calls
Update the Loss Mitigation Tracking System (PEGA), as well as the Mortgage Servicing Platform (MSP) to record all loss mitigation activities
Conduct new hire and staff refresher training

Education Education

Associate’s Degree in Business

University of Arizona

Associate’s Degree in Business

Skills Skills

Good working knowledge of credit legal principles, accounting, economics, and financial statement analysis
Good negotiation skills
Some knowledge of lending interest rates, loan terms and conditions, and real estate methodologies
Develops and provides reporting detail for the monthly TDR Review meetings with Auditing, Risk and Loss Mitigation
Negotiates settlement solutions with attorneys or agents to obtain the highest return to the bank and to ensure fair and consistent treatment for all customers
Provide lease servicing by using proprietary and third party software to cultivate growth in a leaderboard centered culture
Review all invoices for appropriate documentation prior to approval for payment
Create and monitor billing workflows by tracking, documenting and archiving all invoice approvals/denials
Maintain files and documentation thoroughly and accurately in accordance with company policy and accepted accounting practices
Develop partnerships with important stakeholders in several areas of our business - internally and externally

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7 Loss Mitigation Specialist resume templates

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Citifinancial Loss Mitigation Specialist Resume Examples & Samples

To work for CitiFinancial you must be 18 years of age or older
One year of sales or collections experience
Effective communication and active listening skills that demonstrate the ability to determine solutions that are beneficial to the customer and the company
Strong problem solving and analytical skills are required to successfully review customer information
Ability to research and respond to customer inquiries promptly and accurately
Experience with PC’s and various software programs including word and excel
Willingness to work flexible hours which will include some Saturday hours
Experience in managing multiple tasks and transactions simultaneously
Ability to understand and follow instructions/directions/comply with company policy and regulatory requirements
Ability to perform individually as well as contribute positively to the Center Team environment
Ability to recommend solutions to resolve difficult or complex accounts
Experience creating and executing business plans / strategies and establishing goals
Demonstrated experience in managing an effective team, including ability to train, coach, develop and motivate staff
NOTE** The information listed within this Description summary is intended to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive account of all the responsibilities, and/or minimum qualifications required of an employee assigned to this position

Mortgage Loss Mitigation Specialist Resume Examples & Samples

Strong general office and clerical skills
Ability to manage multiple tasks/projects and deadlines simultaneously; highly detail-oriented
Strong reading, writing, and mathematical skills
Ability to collect and organize information

Citi Financial Loss Mitigation Specialist Resume Examples & Samples

Ability to research and respond to customer inquiries promptly and accurately
Experience with PC’s and various software programs including word and excel
Willingness to work flexible hours which will include some Saturday hours
Experience in managing multiple tasks and transactions simultaneously
Experience creating and executing business plans / strategies and establishing goals
NOTE** The information listed within this Description summary is intended to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive account of all the responsibilities, and/or minimum qualifications required of an employee assigned to this position

SBO Mortgage Loan Loss Mitigation Specialist Resume Examples & Samples

Ensure verbal and written communication with clients is timely, clear and accurate
Handle calls on the Automatic Call Distribution (ACD) line
One year of mortgage experience or equivalent training and/or education
Two years of college

Mortgage Loan Loss Mitigation Specialist Resume Examples & Samples

Confirm workout options are in the best interest of all stakeholders including BB&T, investors, insurers and regulators
Update Mortgage Servicing Platform (MSP) to record all loss mitigation activities
High School Diploma or equivalent education and/or training
Proficient in Microsoft Office to include Word, Excel and Outlook
Excellent organizational skills

Citi Financial Loss Mitigation Specialist West Resume Examples & Samples

To work for CitiFinancial you must be 18 years of age or older
One year of sales or collections experience
Effective communication and active listening skills that demonstrate the ability to determine solutions that are beneficial to the customer and the company
Strong problem solving and analytical skills are required to successfully review customer information
Ability to understand and follow instructions/directions/comply with company policy and regulatory requirements
Ability to perform individually as well as contribute positively to the Center Team environment
Ability to recommend solutions to resolve difficult or complex accounts
Demonstrated experience in managing an effective team, including ability to train, coach, develop and motivate staff

Mortgage Loan Loss Mitigation Specialist Resume Examples & Samples

Decision an inventory of loss mitigation packages based on departmental policies and procedures which results in the least loss to the bank
Confirm workout options are in the best interest of all stakeholders including BB&T, investors, insurers and regulators by completing a Net Present Value (NPV) of workout option
Request additional information and/or documentation from the clients when required
Negotiate with Mortgage Insurers and other lien holders in the restructuring of assets
Negotiate any deficiency balance from short sales or DIL with client
Coordinate the foreclosure stop/hold on any client requesting review that is in a foreclosure stage
Attend required mediations with foreclosure attorneys when applicable
Present any workout resulting in a loss of $10K to management committee
High School diploma or equivalent education and/or training
Two years of Mortgage Servicing, Underwriting or Origination or equivalent education and/or training
Strong credit and analytical skills
Must be able to grasp concepts quickly and make sound decisions
Bachelor's degree in business, accounting or finance or equivalent education
Strong Microsoft Excel Skills

Loss Mitigation Specialist Safeact Resume Examples & Samples

High School Diploma/GED or equivalent required
Minimum 2 years of mortgage industry experience
Loss mitigation/collections experience preferred
Previous experience handling high volume office documentation required
Previous call center experience preferred
Proficiency in Word, Excel, Outlook required
Strong communication, organizational and negotiation skills
Knowledge of collection laws
Knowledge of CACS, DRI and Citilink operating systems a plus
Utilize all available tools and technology to document customer files within established procedures
Requires excellent communication skills and ability to perform multiple tasks simultaneously

Mortgage Lending Loss Mitigation Specialist Resume Examples & Samples

Review and manage an inventory of loss mitigation packages based on departmental policies and procedures
Ensure client data is reviewed efficiently and accurately
Confirm workout options are in the best interest of all stakeholders, including BB&T, investors, insurers and regulators
Evaluate Borrower Request Packages and request additional information and/or documentation from the clients, when required
Communicate with clients regarding missing information, final decisions, and document clarification. Handle borrower requests and complaint calls
Negotiate with Mortgage Insurers and other lien holders in the restructuring of assets, as applicable
Negotiate any deficiency balance from short sales or deed-in-lieu with client, as applicable
Update the Loss Mitigation Tracking System (PEGA), as well as the Mortgage Servicing Platform (MSP) to record all loss mitigation activities
One year of Mortgage Servicing experience or equivalent
Ability to grasp concepts quickly and make sound decisions
Associate’s degree
Knowledge of basic collection concepts

Mortgage Lending Loss Mitigation Specialist Resume Examples & Samples

Decision an inventory of loss mitigation packages based on departmental policies and procedures, which result in the least loss to the Bank
Support the analysis, underwriting and recommendation of various client requests, including but not limited to modifications, forbearances, extensions, short sales and deed-in-lieu (DIL) of foreclosures
Confirm workout options are in the best interest of all stakeholders, including BB&T, investors, insurers and regulators. Complete a Net Present Value (NPV) review, as applicable
Negotiate any deficiency balance from short sales or DIL with clients, as applicable
Conduct new hire and staff refresher training
Attend required mediations with foreclosure attorneys, when applicable
Participate in process improvement, procedure updates/review, remediation, and other projects as assigned
Handle high priority, escalated, and more complex cases as assigned
Two years of Mortgage Servicing experience to include a year of loss mitigation, underwriting or origination experience, or equivalent
Knowledge of loss mitigation programs, including applicable investor and insurer guidelines
Advanced Microsoft Excel skills

Loss Mitigation Specialist Resume Examples & Samples

Bachelor's degree, or equivalent work experience
One to three years of experience in lending/account management activities
Good working knowledge of credit legal principles, accounting, economics, and financial statement analysis
Some knowledge of lending interest rates, loan terms and conditions, and real estate methodologies
Good negotiation skills
Well-developed customer service/relations skills
Effective interpersonal, verbal and written communication skills

Citifinancial Loss Mitigation Specialist Resume Examples & Samples

NOTE** The information listed within this description summary is intended to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive account of all the responsibilities, and/or minimum qualifications required of an employee assigned to this position
Three to five years of sales & finance experience (consumer finance industry preferred); OR one (1) year previous supervisory experience
Review, recommend and resolve difficult collection accounts to minimize the company’s losses
Analyze data to make recommendations regarding net credit losses, yields, expense control and liquidation
Review, recommend and approve/decline credit decisions and product options
Research and respond to customer inquiries promptly and accurately
Determine customer needs and determine the most appropriate solution to cure based on need
Proactively solicit existing customers by offering a broad product mix
Effectively overcome objections to resolve customer needs/concerns
Ability to effectively communicate with all levels of employees, management and customers
Ability to make effective presentations
Strong and demonstrated effective verbal, written and listening skills
Professional telephone skills and manners
Demonstrated ability to work directly with people in a sales/collection capacity
Ability to maintain lasting business relationships
Strong ability to train, develop and motivate staff
Demonstrates initiative
Ability to work flexible hours
Ability to sit for extended period of time
Flexibility to attend occasional off-site meetings or trainings
Ability to function in a fast-paced environment while managing multiple priorities
Meets all state-specific mandatory licensing, certification, training, or other requirements
Required licensing for insurance sales and SAFE Act preferred
Track employees to ensure they are current with training and in compliance with insurance requirements, certifications, company policy and regulatory requirements
Ability to develop and implement business strategies
Assist in developing Center goals and monitoring their progress
Assure company funds and investments are safeguarded
Comply with company policy and regulatory requirements as established in the Branch Manual and other company materials

Loss Mitigation Specialist Resume Examples & Samples

Negotiates settlement solutions with attorneys or agents to obtain the highest return to the bank and to ensure fair and consistent treatment for all customers
Ensures compliance with policy standards and state and federal regulations
Facilitates processing of review of files from consumer loan services; ensuring file is complete and documentation is accurate and has been validated
Prepares internal DTI analysis and recap as part of the qualification review
Presents offers to CLC Loss Mitigation Committee along with recommendation and/or resolution
Communicates decision, including counter-offers, to services, attorney, agent and or customer
Maintains tracking report for short sale/settlement reporting and pipeline
Facilitates special handling of WM and SAG accounts for modification solutions
Communicates and negotiates with WM or SAG groups based on potential losses to a WM consumer loan or mortgage portfolio cost center
Develops and provides monthly reporting data to Enterprise Risk for FRB reporting requirements of modified mortgages
Consults with services as required on issues resulting from the decline, approval, boarding or servicing of modifications
Incorporates or develops new processes as changes or additional requirements occur to ensure compliance with Credit Policy and federal regulations
Develops, maintains and updates the Mortgage Write-Down Process and Procedures
Coordinates with and provides input to CLC Compliance Risk to ensure successful internal audits and regulatory exams for Loss Mitigation processes and procedures
Responsible for updating policies and process to meet regulatory requirements and ensure consistency
Develops and provides reporting detail for the monthly TDR Review meetings with Auditing, Risk and Loss Mitigation
Provides detailed reporting to the group for all new approved, booked, completed and pipeline modifications to determine TDR status Acts as Project Manager for Collection/Loss Mitigation system design and development

Loss Mitigation Credit Analyst Multi Family Loss Mitigation Specialist Resume Examples & Samples

Perform and review workouts of pre-defaulted and defaulted multifamily loans. Act as key point of contact for the Loss Mitigation staff in the management of risk/default issues
With minimal management direction provide consultation to Multifamily? Lenders, servicers, and third party vendors in order to ensure that proper steps are taken to effectively manage portfolio risk
Support the development of reports and prepare related analysis for the Loss Mitigation staff. Focus is on identifying risk concerns at the individual or portfolio loan level. Adjust risk assessment priorities quarterly
Work closely with the Loss Mitigation staff to obtain and document all information required for assessing loans for possible impairment consistent with Fannie Mae standards, policies and procedures
Contribute to the development of business unit’s objectives and approaches to assignments. Provide input to the data staff to improve existing technology systems and in the development of new Loss Mitigation technology initiatives
Engage with third party and loss mitigation staff to research and report on loan rating issues
Well-developed analytical competencies, systems understanding, and knowledge of fundamental multifamily loss mitigation business processes is essential to this role
2+ years of related experience
Multifamily or commercial real estate industry experience
Experience with Microsoft Office, Excel
Ability to analyze information quickly and efficiently
Ability to work collaboratively with teams across the organization