Information Services Resume Samples

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ME
M Erdman
Mina
Erdman
789 Harvey Terrace
San Francisco
CA
+1 (555) 266 9745
789 Harvey Terrace
San Francisco
CA
Phone
p +1 (555) 266 9745
Experience Experience
New York, NY
Information Services Intern
New York, NY
Kling, Fritsch and Kemmer
New York, NY
Information Services Intern
  • Provides project management, programming, systems and/or system administration leadership, guidance, and assistance to other team members
  • Performs integration tasks for in-house developed systems and/or purchased hardware and software solutions
  • Create, improve and use wireframes, prototypes, style guides, user flows, and effectively communicate your interaction ideas using any of these methods
  • Performs all programming, development, integration and system administration assignments without close supervision
  • Assist mentor with coding, debugging, testing, and documenting computer applications
  • Works on more complex application/technical problem identification and resolution, including responding to off-shift and weekend support calls
  • Perform system analysis, design, programming, testing, and documentation
Boston, MA
Group Information Services
Boston, MA
Bins Group
Boston, MA
Group Information Services
  • Actively works to address identified development areas
  • Notification of issues to the Senior Consultant or SAP Solution Manager
  • Assisting the SAP EM Senior Consultant on SAP EM training
  • Manages all Batch jobs within the specific SAP Module to ensure successful
  • Using external sources to assist in query resolution – using Google for Example and SAP Help
  • Performing adhoc detailed testing – SAP /windows upgrades and other technology or SAP enhancement packs
  • Performing Adhoc data and process audits
present
Dallas, TX
Information Services Specialist
Dallas, TX
Leffler, Kuhn and Heller
present
Dallas, TX
Information Services Specialist
present
  • Leads an applications development team that maintains, improves upon, and/or develops new local and/or corporate systems for an assigned department
  • Notify management of problems that may impact the team’s workflow processes and recommend solutions/improvements
  • Assist network and telecom groups when on site as necessary
  • Administration and support of system security, including system access, virus management and security patch management
  • Perform other duties as assigned
  • Assist with procurement process in areas of requisition tracking, receiving, shipping and installation
  • Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
University of Florida
Bachelor’s Degree in Computer Science
Skills Skills
  • Govern compliance with security vulnerability and configuration compliance expectations
  • Development and maintenance of enterprise security and privacy policies, standards, and guidelines
  • Security risk and architecture solution consulting
  • Information Security framework experience
  • Experience in governing compliance
  • Manage information security compliance activities
  • Manage the enterprise privacy office
  • Information Security risk assessment processes and execution experience
  • Lead the enterprise computer incident response process
  • Manage the enterprise information security risk assessment processes
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15 Information Services resume templates

1

Enterprise Information Services Resume Examples & Samples

  • Complete an individual project
  • Obtain knowledge and skills necessary to work in assigned department
  • Work with assigned mentors and project managers
  • Actively participate in department meetings and conference calls
  • Receive written performance feedback
  • Participate in a community service activities
  • Attend Lean Six Sigma training
  • Currently enrolled in BA/BS degree program at an accredited college or university
  • Junior classification
  • Projected Graduation after May 2015
  • Available to work part-time (no more than 32 hrs per week) starting the 2nd Semester of Jr year
  • Solid leadership and interpersonal skills
  • Willingness and ability to learn quickly and apply new knowledge
  • Proven analytical ability and attention to detail
  • Proven ability to work well in a team environment
  • Intermediate skills in Microsoft Office Suite
2

Information Services Lead Resume Examples & Samples

  • Strategic planning Align with frameworks from the OCDO and Architecture, ensuring adoption by the team
  • Identify the key data subject areas, sources and priorities, working with key stakeholders for the data roadmap for Information Excellence
  • Contribute to the direction for enterprise data strategies in support of delivering the business priorities
  • Key contributor in new service offerings
  • Leadership and resource management Lead a team of data analysts
  • Provide direction in gap analysis, transition planning and delivery
  • Apply knowledge of technology and industry trends pertaining to enterprise data and Big Data
  • Data Governance and Data Availability Plan, build and maintain the data catalog within Hadoop
  • Accountable for metadata management and data lineage within Hadoop and compatibility with Enterprise Metadata and Data Management tools and processes
  • Ensure privacy and security of data, data governance and access controls
  • Project support Work with architecture and project teams during project intake to confirm data sources as part of the overall data solution
  • Point of escalation for data analysis and project data issues during development and testing
3

Enterprise Information Services Intern Co-op Program Resume Examples & Samples

  • Modern web development (HTML5, CSS, Javascript)
  • Sharepoint 2013
  • Data transformation and transport (Powershell, Ab Initio, Cast Iron)
  • Saleforce / Apex
  • Linux / MEAN
  • Organized, resilent, creative, and playful
  • Must be comfortable speaking in front of a crowd
  • Can write a clear message (email, blog/web post, newsletter article)
  • Creative and artistic skills
  • Interested in social psychology, cultural design, and quality of experience
4

Risk Information Services Resume Examples & Samples

  • Work in a team to cover: credit reporting, excess management and validation of credit exposure
  • Ensure that limits are set which correctly capture risks, and that risk calculations are thoroughly documented and understood
  • Breaches of limits are quickly identified, actioned and any technical issues that may be associated with the breach are resolved
  • Liaison between the Front Office and Credit Officers for any credit inquiries including: Pre-deal credit check and approval, calculating and evaluating the credit exposure of live trades to approve/disapprove trades. Calculating the Haircut/Independent Amount to mitigate the credit risk of a trade and other credit queries
  • Participate in the definition of risk policies and ensure that the agreed policies are properly implemented
  • Contribute to the development of Risk Information Services' management practices (e.g. Engage stakeholders across multiple business areas, including Front Office, Credit Risk IT, Credit Officers, Credit Risk Methodology (CRM), Derivatives Counterparty Exposure Measurement (DCEM), Model Validation, Quantitative Analytics and other user groups, enabling the successful delivery of reporting accurate exposures
  • Automate reporting needs for the region, and ensure global consistency in the reporting process
  • Produce, review and validate report data and research any significant changes to ensure accuracy of data
  • Liaise with various application system owners to ensure data quality
  • Bachelors Degree (BA/BS)
  • 1+ years of experience with proven track record in Credit risk business and technical analysis with a tier 1 investment bank
  • 1+ years of working understanding of financial products and Pricing models
  • 1+ years of IT system / Reporting experience
  • 1+ years of working understanding of a broad range of traded products
  • Effective, clear communication skills are essential, both written & oral
  • Quantitative subject e.g. Mathematics, Finance, Economics and strong IT background
  • Experience of working within a credit risk environment as an end user, specifically working with Quantitative teams, Model Validation, Credit Risk IT and Senior Credit Risk Management
  • Experience with VBA Excel & PowerPoint
  • Experience with SQL and knowledge of relational databases
  • Highly analytical with a strong attention to detail
  • Strong sense of initiative with the ability to think independently, and the confidence to question things constructively
  • Willingness to take ownership and pro-actively drive initiatives forward to successful completion
  • A flexible approach to work, including the ability to handle multiple tasks effectively
  • Excellent team player with willingness to share knowledge and experiences across the team and work in partnership with others
  • The confidence to be honest and open when dealing with senior managers and, if necessary, to challenge decisions in the appropriate manner
5

Specialist, Information Services Resume Examples & Samples

  • Gather business requirements, build, maintain & validate ad hoc and production reports including, but not limited to
  • Associate/PCM Performance Reporting
  • Compliance / Exception Reporting
  • Business/Process Performance reporting
  • Client Performance Reporting
  • Support execution of the daily, weekly & monthly reporting procedures for collections
  • 1+ years' experience in Microsoft Suite, including Excel, PowerPoint, and Access
  • Highly developed skills working with Microsoft Excel
  • Experience utilizing reporting/data gathering tools to retrieve data and develop business reports
  • Associates/Bachelor's Degree or coursework in data and/or analytics related field
  • Self-motivated and detail oriented individual with ability to positively and proactively interact with stakeholders across the business
  • Proven analytical skills – working experience with operational business reporting and dashboards
  • Possess excellent communication and interpersonal skills
  • Be able to understand and articulate collections metrics and reporting deliverables
  • Demonstrated organization and time management skills
  • Initiative to creatively address problems and issues without management intervention
  • Ability to identify reporting job failures and reporting outliers while driving continuous improvement in reporting process
  • Ability to manage multiple initiatives with strong commitment to deadlines
  • Be able to adapt to the change in a demanding fast paced work environment
  • Demonstrated experience in preparing and presenting analytical data and recommendations to various levels of management
  • Proven aptitude toward increased technical acumen
  • Previous Collections or Call Center experience
6

IT Finance Information Services Systems Analyst Resume Examples & Samples

  • Ability to thoroughly understand the customer's business processes and the system functionality to design improved business processes, make data quality designs and perform the required enhancements to the system
  • Ability to deliver all testing-related deliverables as defined by Intel's test methodology (unit, functional, consolidated, stress and day one)
  • Ability to effectively document all designs and functionality to enable the production support organization to support the application post implementation
  • Understanding of the application of software development life cycle
  • Very strong analytical and problem-solving skills
  • Ability to understand and communicate design issues to users and stakeholders
  • Needs to be an excellent listener, excellent written and verbal communication skills and an effective facilitator
  • Ability to design, configure, test and deliver functionality to support Intel's business capability roadmap
7

Visitor Services Assistant Information Services Resume Examples & Samples

  • Facilitate entry-points by redeeming advance admission and non-paid ticket types (e.g. CityPASS, member admission, corporate admission, etc.). Responsible for adhering to all policies associated with visitor entry to the Museum to ensure a high capture rate
  • Respond to all visitor inquiries about the Museum's exhibitions, collections, events, programs and other services and facilities. Recommend itineraries for Museum visitors
  • Responsible for staying knowledgeable about daily operational changes such as gallery closings, security issues and special events
  • When stationed at an Information Desk, use a point-of-sale to issue non-paid ticket types
  • Act as a liaison between Information Services, the Admissions staff and the Group Services staff
  • Work effectively with a diverse team that includes volunteers and staff
  • Refill printed materials and supplies at all Information Desks and Admissions Desks
  • Complete daily tasks such as Museum Closings, update sheets, distributing iPads, etc
  • Assist in other areas of the Museum as assigned, such as facilitating lines for special exhibitions
  • Support other divisions within Visitor Services as needed
  • Excellent communication, problem solving and interpersonal skills required, with the ability to impart Museum policies to visitors with accuracy and grace
  • Must be able to stand for several hours and lift 50 pounds
  • Bachelor's degree preferred
  • Background and interest in Art or Art History preferred
  • Familiarity with the Metropolitan Museum of Art, its history and programs preferred
  • Knowledge of New York City tourism (i.e. transportation, geography, other museums
8

Information Services Analyst Resume Examples & Samples

  • Works on more complex application/technical problem identification and resolution, including responding to off-shift and weekend support calls
  • Works independently on complex processes and modules that may be used by one or more programs, systems or in support if infrastructure component change management
  • Fully knowledgeable of current programming languages, program design and specification development, programming logic, logic diagrams, system analysis techniques, testing, debugging, documentation standards, file design, storage and internal systems
  • Assists customers with documentation, training and usability efforts
  • Participates in accomplishment of continuous improvement objectives for the department. Progress toward accomplishment of these is measured through maintenance of necessary measurements and analysis of associated data. Participates in the identification of problem areas and development of resolutions to address them
  • Demonstrated knowledge of and demonstrated ability to apply basic math computation skills as well as statistics and other mathematical concepts used in modeling
  • Demonstrated knowledge of procedures and operations of the functional business areas
  • Demonstrated knowledge of and the demonstrated ability to apply data processing philosophies and techniques
  • Demonstrated ability to identify systems deficiencies and recommend and develop new software/programs to correct the deficiencies
  • Advanced knowledge of computer operations systems
  • Advanced knowledge of computer software and how to implement such software
  • Demonstrated knowledge of and the demonstrated ability to apply complex programming languages and other advanced development tools used by FPD
  • Demonstrated ability to lead project development teams
  • Demonstrated ability to identify and correct systems and program problems in a timely manner
  • Demonstrated ability to create and maintain an environment conducive to collaboration across corporate business units and service divisions
  • Demonstrated ability to resolve mechanical/technical problems with emphasis on troubleshooting
  • Demonstrated ability to work independently
  • Demonstrated ability to listen to others and communicate effectively
  • Demonstrated ability to perform programming in the various languages used by FPD
  • 4 year college or university degree and minimum of 4 years’ experience in a technical field
  • 4+ years experience utilizing SQL to develop, execute and analyze queries against business data
  • 4+ years experience working with schemas, procedures and functions in Oracle or SQL Server environments
  • 4+ years prior demonstrable experience capturing and documenting technical or business requirements
9

Information Services Specialist Resume Examples & Samples

  • Documenting data definitions in a central repository
  • Provide support by facilitating and managing data requests from the business
  • Gain and maintain knowledge of Fisher Investments’ data architecture, reporting structure, reporting/analysis tools, and the associated capabilities and limitations of these environments
  • Gain, maintain, and implement knowledge of Fisher Investments information security policies
  • Interface with management and business users to obtain business side requirements
  • Foster and maintain relationships with business users to which support is being provided to understand and anticipate their needs
  • Maintain a high-level of accuracy and timeliness while managing multiple requests with varying complexities and due dates
  • Proactively update internal clients and relevant parties on status changes and issues encountered
  • Effectively communicate limitations, present options, and suggest alternatives to internal clients when initial requirements are not feasible or optimal
  • Author and maintain accurate and up-to-date metadata documentation
  • Periodically conduct audits of all documentation and metadata to ensure accuracy and relevance
  • Notify management of problems that may impact the team’s workflow processes and recommend solutions/improvements
  • Ability to work both independently and in a team-oriented, collaborative environment
  • Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
  • Proficient in MS Access, MS Excel, Toad and SQL Server Management Studio is preferred
  • Strong ability to prioritize across various tasks, cope with changes in daily workload, and operate under several simultaneous deadlines
  • Intermediate quantitative, data analysis and analytical thinking skills
10

Associate Coordinator of Information Services Resume Examples & Samples

  • Coordinate daily responsibilities for Information Services as outlined by the Associate Manager of Information Services
  • Directly manage one Assistant Coordinator and all part time staff
  • Project manage for the Information Services division and balance the workloads of the full-time staff. Stay abreast of Museum initiatives, and find ways to keep Information Services at the forefront of institutional change
  • Assess and champion the technological needs of the Information Desks and develop new ways to communicate information to front-line staff
  • Supervise staff and volunteers working for Information Services and ensure sufficient staffing levels for all Information Desks within the Museum
  • Oversee the distribution of all non-paid ticket types at the Great Hall and Burke Hall Information Desks. Communicate with Admissions and Systems Administration to maintain and update point-of-sale computers
  • Recruit, hire, train and performance manage new staff and volunteers
  • Handle scheduling for staff and volunteers
  • Provide opportunities for staff development such as organizing and leading morning meetings, planning ongoing training and mentoring staff
  • Respond to all visitor inquiries about the museum's exhibitions, collections, events, programs and other services and facilities. Recommend itineraries for Museum visitors
  • Problem solve customer service matters when needed
  • Act as a liaison between Information Services and various Museum departments. Attend meetings as requested
  • Prepare reports and statistics regarding the Information Services division
  • Three to five years' supervisory experience required
  • Excellent communication, problem solving and interpersonal skills required
  • Computer skills required
  • Fluency in two or more languages preferred
  • Knowledge of New York City tourism (i.e. transportation, geography, other museums and attractions) is preferred
11

Information Services Specialist Resume Examples & Samples

  • Leads an applications development team that maintains, improves upon, and/or develops new local and/or corporate systems for an assigned department
  • Utilizes in-depth knowledge of a particular configuration of hardware, software, and supporting equipment; designs, develops and implements local and/or corporate systems appropriate to meet user department needs as outlined in user department requests. Maintains awareness of the capabilities and limitations of the particular system’s environment
  • Develops concepts for hardware, software or network upgrades or additions based on operational issues, customer needs, customer impacts, and/or industry trends
  • Fosters and maintains a close relationship with the functional department to which support is being provided in order to understand and anticipate their needs for computer based capabilities. Under the guidance of the appropriate manager, works with the appropriate user department staff to define capabilities for the effective use of information in accomplishment of the department’s business and strategic goals
  • Coordinates with other members of the Financial Products Division (FPD) Information Services staff; Caterpillar Inc. Information Services staff; software vendors and the appropriate manager to achieve goals and objectives
  • Ensures that assigned systems are functioning properly. In the event a malfunction should occur, ensures that the problem is addressed and resolved in a timely and efficient manner
  • Communicates new projects and project results to appropriate manager
  • Provides assistance and training to users and other systems personnel in the understanding and use of programs and systems
  • Remains abreast of changes in technology. Notifies management of changes, which may impact systems performance. Recommends solutions and coordinates approved changes
  • Understands the Harassment policy of the company and for its application in all aspects of employment
  • Advanced knowledge of and demonstrated ability to apply basic math computation skills as well as statistics and other mathematical concepts used in modeling
  • Advanced knowledge of and the demonstrated ability to apply data processing philosophies and techniques
  • Advanced knowledge of and the demonstrated ability to apply the various programming languages or financial systems used by the FPD
  • Demonstrated ability to train and advise employees on the use of computers and software packages
  • Advanced ability to motivate coworkers to achieve objectives
  • Advanced ability to successfully lead program and/or software project development teams
  • Advanced knowledge of computer hardware, interfacing of software, desktop support, telecommunications concepts and Data Base Management Systems
  • Advanced ability to identify systems deficiencies and recommend and develop new software/programs to correct the deficiencies
  • Advanced ability to identify and correct systems problems in a timely manner
  • Demonstrated ability to reinforce high quality standards driven by company objectives
  • Advanced ability to resolve mechanical/technical problems with emphasis on troubleshooting
  • Advanced ability to work independently
  • Advanced ability to listen to others and communicate effectively
  • Advanced ability to perform programming in the various languages used by FPD
  • Must be a self-starter
12

Information Services Data Specialist Resume Examples & Samples

  • Have a passion for organizing data through ontologies, taxonomies and naming conventions
  • Be extremely detail oriented and have outstanding organizational skills
  • Understand and execute information security policies
  • Gain and maintain knowledge of the firm’s data architecture, reporting structure, reporting/analysis tools, and the associated capabilities and limitations of these environments
  • Effectively communicate limitations, present options, and suggest alternatives to internal customers
  • Have intermediate quantitative, data analysis and analytical thinking skills
  • Be proficient in T-SQL, PL/SQL and/or building queries in MS Access
  • Degree in Computer Science, Library Science or equivalent combination of education/experience
13

Information Services Foundation Program Resume Examples & Samples

  • Performs all programming, development, integration and system administration assignments without close supervision
  • Develops major system modules, programs or infrastructure releases based on requirements gathered from system customers
  • Performs integrated testing and customer acceptance testing of system components that requires careful planning and execution to ensure timely, quality results
  • Performs integration tasks for in-house developed systems and/or purchased hardware and software solutions
  • Understands the Harassment policy of the company and is responsible for its application in all aspects of employment
  • 1) Minimum 3.0 Cumulative GPA on a 4.0 scale at the completion of degree
  • 2) Completed a bachelor's degree in releated field. Knowledge of current technology in programming languages, infrastructure requirements, computing hardware and software environments, or current development processes and tools is recommended. Knowledge of the finance industry and experience in project leadership is desired
14

Information Services Data Analyst Resume Examples & Samples

  • Learn the firm’s data architecture, reporting structure, reporting tools, and the associated capabilities and limitations of these environments
  • Conduct data discovery to identify patterns in structured and unstructured data
  • Abstract transactional tables into business views of information
  • Author and maintain accurate business and technical documentation
  • Determine scope, requirements, dependencies, timelines, and priorities for data projects
  • Understand and be able to execute information security policies
  • Manage day-to-day data requests from the business
  • Have a passion for organizing data through ontologies, taxonomies, and naming conventions
  • Have strong quantitative, data analysis, and analytical thinking skills
  • Be detail oriented with outstanding organizational skills
  • Be able to effectively communicate limitations, present options, and suggest alternatives
  • Be comfortable delivering written and verbal communications to technical and non-technical audiences
  • Be able to prioritize across various tasks, cope with changes in daily workload, and operate under several simultaneous deadlines
  • Be experienced in T-SQL or PL/SQL development and testing
  • Have a solid background in business intelligence, requirements gathering, database view and procedure development, data modeling and project management
  • Have a degree in Computer Science, Computer Engineering, Library Science or equivalent experience
  • Experience with the following is a plus
15

Marketing Head, Global Information Services Resume Examples & Samples

  • 10+ years of relevant experience in a business-to-business, global environment
  • Strong experience across branding, demand generation, content development and marketing, social media, digital, web and events management
  • Highly strategic manager who can also be hands on
  • Excellent writer, editor with a critical and creative eye
  • Excellent digital marketing skills and proven success in developing strategies and campaigns to drive leads
  • Knowledge of the capital markets and technology
  • Ability to develop lead generation, conversion and retention activities
  • To excel in this position you are a communicative and self-motivated person who works effectively to build consensus and drive results. You are at ease working with senior management and collaborating with sales and product management. You effectively manage relationships with 3 rd-party agencies and vendors, website staff, graphic design, corporate communications, and other marketing colleagues
  • To perform well in this role you must enjoy working in a high speed, growth-focused and international environment. You take the initiative and you are a proactive, energetic and business-minded person
  • Ability to be flexible and able to adapt to Nasdaq’s dynamic and fast-paced company culture
  • Proven success aligning Sales, Marketing and Management around CRM use and lead generation processes
  • Ability to creatively partner with current and prospective clients to support product launches, providing high-touch client support
16

Marketing Information Services Analyst Resume Examples & Samples

  • Serves as the Subject Matter Expert (SME) for these application
  • Manages the assigned sales system(s) to ensure data integrity and delivery of information to Executive Management, Sales Managers and Sales Associates
  • Defines business requirements and the strategic direction within assigned system(s), and implements adjustments to meet sales objectives, profitability, growth/retention, and deliver results to Executive Management
17

Information Services Specialist Resume Examples & Samples

  • Develops software to meet key business objectives
  • Understand the business process and problem statements for multiple projects and operational improvements
  • Analyze business requirements and develop conceptual design and technical design for multiple projects concurrently
  • Evaluates alternative solutions and recommends solution that best meets the need of the business
  • Translates user requirements into overall solution architecture for complex technical solutions
  • Reviews system capabilities, work flow and scheduling limitations to determine if requested program or program change is possible within existing system
  • Works independently and resolves complex problems with limited supervision
  • Conducts peer review of other developers (internal and contract staff) to ensure standards and quality
  • Knowledge of industry standard quality norms, software development best practices, project management methodologies and estimation processes
  • Ability to create artifacts including technical design documents, architecture documents
  • 10+ years in Information Technology developing CRM applications
18

Information Services Analyst Resume Examples & Samples

  • Provide system administration, security compliance, and secure configuration of assigned RedHat/OEL Servers and Exadata Engineered Systems
  • Provide overall Exadata and Database Health Updates to senior leadership
  • Manage and lead key database projects/initiatives and report out to senior leadership
  • Deploy/Install fixes or updates as needed
  • Develop and publish relevant operating procedures
  • Proactively consult with other DBA’s and functional team members providing information and direction to address customer issues, performance, and future database needs
  • Build, test, and maintain databases that meet business requirements and platform standards
  • Build, test, and maintain Oracle hardware and software infrastructure components
  • Will be expected to develop and participate in solutions-based Exadata Engineered Systems training and problem resolution skills development
  • Engage or escalate to Oracle Support to resolve more complex issues
  • Self-motivated, driven individual with a minimum of 4 years’ experience as an Oracle DBA
  • Demonstrate experience in the following areas
19

Information Services Intern, Lucasfilm Resume Examples & Samples

  • Research and develop methods for measuring and analyzing usage quality for key applications
  • Work with IS software engineers to apply statistical modeling, machine learning, and data mining techniques to existing IS data sets
  • Work with the team to design, integrate, and document automated predictive models which extract actionable insights through analyzing large data sets
  • Transform data into information that can be used to make better business decisions
  • Excellent verbal and written communication skills required. Strong interpersonal skills and the ability to effectively interact with diverse personalities
  • Strong time management skills; Ability to multi-task and prioritize
  • Proven ability to work autonomously and in team settings with a positive, pro-active attitude
  • Proven ability to effectively extract useful information from large data sets
  • Python, Java, or C++
  • SQL, MySQL, or PostgreSQL
  • Statistical packages like SPSS
  • Data science and machine learning methodologies
  • Statistics and mathematical modeling
  • Data visualization
  • MS or advanced degree in Computer Science, Mathematics, or Engineering
20

Information Services Specialist Resume Examples & Samples

  • Excellent written and verbal English language skills
  • Assertive (yet diplomatic) personality and the ability to handle and manage change
  • Self motivated with strong team building capabilities
  • 10+ years of experience as an IT professional in the Database Administration and Architecture space
  • Oracle 11g and 12c database experience
  • UNIX System Administration experience
  • Oracle Real Application Clusters (RAC) experience
  • Oracle 12c Cloud Control experience
  • Oracle RMAN and Data Pump Export experience
  • Oracle Security options experience including Audit Vault, DB Firewall, Database Vault, and Encryption
  • Oracle database, application, and PSU patching (Database Lifecycle Management)
  • Ability to run Oracle AWR Reports, SQL Tuning Advisor, and SQL Profiler and analyze the results
  • Oracle OID/LDAP experience
  • SQL and PL/SQL query languages
  • Database and SQL Performance Tuning
  • Oracle Active Data Guard experience
  • Proficient in MS Office (Word, Excel, Outlook, PowerPoint, Access, Visio)
21

Information Services Analyst Resume Examples & Samples

  • Knowledge of and ability to apply basic math computation skills as well as statistics and other mathematical concepts used in modeling
  • Knowledge of and the ability to apply data processing philosophies and techniques
  • Knowledge of procedures and operations of the functional business areas
  • Knowledge of and the ability to apply complex programming languages and other advanced development tools used by FPD
  • Ability to identify systems deficiencies and recommend and develop new software/programs to correct the deficiencies
  • Demonstrated knowledge of computer operations systems
  • Demonstrated knowledge of computer software and how to implement such software
  • Ability to train and advise employees on the use of computers and software packages
  • Ability to lead project development teams
  • Ability to identify and correct systems and program problems in a timely manner
  • Ability to reinforce high quality standards driven by company objectives
  • Ability to create and maintain an environment conducive to collaboration across corporate business units and service divisions
  • Ability to listen to others and communicate effectively
  • Ability to perform programming in the various languages used by FPD
22

Icg-ibd-mumbai Information Services Group Resume Examples & Samples

  • Information Research
  • Retrieving business / financial related information leveraging from a broad set of resources (e.g. online databases, the internet, print sources, trade associations, etc)
  • Working closely with information staff globally to ensure requests are processed in a timely manner and quality assurance is maintained at all times
  • Comply with the ethical standards contained in the Citi Code of Conduct
  • Ensure that the Private and Confidential information sought during the course of the work should be protected from disclosure. Individual will have an obligation to safeguard Confidential Information from loss or misuse, and to use it only in the performance of
  • His / her employment responsibilities
  • Ability to work in shifts in a fast paced 24x7 operation
  • Knowledge of basic information retrieval systems like Factiva and Thomson products
  • Good understanding of different types of business information: i.e. public and private company filing requirements / data, News, M&A and Capital Issues, Fundamentals, Broker Research and Earnings Estimates, Ownership data, etc
  • Strong team player skills, should be able to work collaboratively across teams and share knowledge and information appropriately
  • Should be able to communicate with global coordinators / teams on a ongoing basis with respect to various projects / assignments
23

Information Services Analyst Resume Examples & Samples

  • 3+ year of Oracle EBS Development Experience
  • Certified or highly experienced in Oracle EBS Financials 12.x Development
  • Ability to take detailed notes in meetings with internal customers
  • Expert in PL/SQL Development
  • Oracle Applications Framework Development Experience and Personalization
  • SQL Performance Tuning Experience
  • Willing to work on support and development
  • Oracle Lease and Finance Management Module (OLFM)
  • Experience with Oracle Workflow, Oracle BPA, and Oracle SOA Gateway
  • Oracle Engineered Systems (Exadata)
24

Information Services Analyst Resume Examples & Samples

  • 5+ years of Web Application Support and Development Experience with such disciplines as Java and JavaScript
  • Ability to stay organized and prioritize work
  • Bachelor degree in Computer Science or Management Information Services strongly preferred
  • Experience in the execution of Software Development Lifecycle processes
  • Willing to commit up time to tasks outside of code development
25

Treasury & Trade Services Information Services Resume Examples & Samples

  • Information Services Module lead responsible for the delivery of Information Services AML Compliance projects
  • Manage projects across the Information Services AML modules – ensure consistency across requirements, functional documents and high level design documents (latter for major projects only)
  • Review impact analysis and effort/cost estimates
  • Work with TCOE team to ensure quality SIT
  • Project and contingency planning
  • Task/milestone tracking
  • Project status review and reporting
  • Cutover management
  • Liaising with Business stakeholders as well as technology partners for requirements and collaboration
  • 12 years + experience working in a development and delivery environment with emphasis on strong project/program management
  • Experience in leading staff in a Development Support
  • Strong knowledge in Software Development Lifecycle, Release, Change and Stakeholder management
  • Experience in managing communications across business and technology stakeholders at varying levels across a medium to large scale enterprise
  • Excellent planning, organization and prioritization skills to meet ever changing demands of delivery stream
  • Financial Markets Background, preferebably in relation to Payments/Receivables and Corporate Banking
  • Proven organizational, leadership and management skills
  • Ability to produce clear, concise reporting
  • Exceptional strategic analysis, problem solving, issue resolution and decision making skills
  • Tact, discretion and diplomacy
  • Strong time management skills
  • Experience working within an on-shore/off-shore support environment
  • Ability to build strong relationships in a multi-cultural environment across all levels within IT
  • PMP certified
  • Ability to learn new skills quickly with little supervision
  • Experience working on a multi-client delivery team
  • Ability to communicate well at all levels
  • Efficiently and effectively manages work, time, and resources
  • Applied knowledge of standard development methodologies
  • Ability to handle high stress and pressure situations
  • Strong problem solving and program execution skills
  • Ability to understand the big picture – can step back and understand the context of problems before applying analytical skills to address the issues
  • Exceptional presentation development skills
  • Proven ability to communicate and develop long lasting relationships with all levels of Management in a clear, concise manner
  • Delivery focused, process-oriented, Self motivating and attentive to detail
26

Finance Information Services Manager Resume Examples & Samples

  • Manage the Hyperion System product suite to deliver best practice results in the functional areas of financial consolidation, cost allocation, financial analysis and planning, financial reporting, and data quality management
  • Provide leadership to Bank of the West business partners by assisting them in extracting Hyperion system data to develop multidimensional reports and perform hoc analysis
  • Manage the planning, coordination and implementation of finance application changes to improve business partner’s processes and support business growth and organizational changes by establishing close working relationships and effective workflow within Bank of the West. Includes project leadership and organizing resource efforts from beginning to end
  • Manage maintenance and production support activities of Hyperion System 9 components including directing the resolution of production issues, keeping current on new versions of the software and scheduling periodic upgrades within the Finance Department
  • Ensure IT change control procedures are followed completely including submission of business requirements, preparing test scripts, data files, and user acceptance test plans. Sign off on application changes by working closely with business partners prior to production release
  • Ensure materials and training is adequate to enhance developer skills in the use of Hyperion tools including Essbase, Hyperion Reports, Analyzer, and Business Intelligence within the Finance Department
  • Perform production maintenance activities to ensure overall system stability, data integrity, and the timely availability of information in accordance with management’s performance objectives
  • Periodically review and monitor service level agreements with IT to ensure user help desk functions run smoothly
  • Ensure up-to-date policies and procedures documentation is in place, including periodic testing to ensure adherence of policies and procedures
  • LI-NR1
  • Bachelor’s degree or higher or equivalent combination of education and experience
  • Ten or more years of experience with Hyperion applications in the banking/financial industry preferred
  • Five to ten years of experience in finance related roles
  • One to three years of lead/supervisory experience
  • Computer technology with superior technical knowledge of Hyperion applications
  • Finance and accounting
  • Strategic planning and project management
  • Analytical and research skills
  • Must be able to work effectively with others and be service oriented
  • Verbal and written communication skills
  • Must have superior composition skills
  • Innovative
  • PC proficiencies
  • Planning and organizing
  • Presentation skills
27

Group Information Services Resume Examples & Samples

  • Diploma or Bachelor’s level Degree. (Degree in Computer Science, Information technology or a related subject)
  • SAP BW Certification
  • Previous ABAP or SAP R/3 configuration experience is an advantage
  • Involved in SAP BW project implementations in the role of configurer/developer
  • Understanding of MS SQL technologies including BizTalk
  • At least two years IT/Functional experience
  • Minimum 3 years SAP BW experience working in a SAP BW configuration role
  • Functional SAP knowledge in at least 1 key module of SAP ERP such as Finance, Procurement or Engagement Management
  • At least 2 years in a consulting role dealing with clients
  • At least four years IT experience
  • Previous work experience at a Professional Services firm
  • Understanding of Financial Data
  • ABAP understanding required
  • Builds relationships
28

Group Information Services Resume Examples & Samples

  • Talent and Transformation
  • Group Information Services
  • Group Administration Services
  • Clients & Industries
  • Active Directory
  • Windows Server
  • Virtualization
  • Exchange
  • Lync
  • System Centre modules
  • Windows Workstations
  • Office Suite
  • Backup and Restore
  • Secure publishing of application solutions
  • Advanced working enterprise knowledge of the following areas
29

Information Services Coordinator Resume Examples & Samples

  • Provide management of and support to the Information Services (IS) tasks to include oversight and reporting on IS deliverables and ongoing services
  • Assure that written materials are high-quality and consistent with client messaging, priorities and goals
  • Engage in regular communication with Project Director on OCC priorities and messaging areas
  • Participate in and/or lead various workgroups as requested by the client or the Project Director, and as relevant to the project’s work
  • Perform research, content writing, and/or technical assistance in support of special projects at the request of the Project Director or the client
  • Coordinate review process and final publication of written products and other deliverables. Maintain the inventory of written products and tools
  • Work with the technology coordinator to ensure that electronic tools, website content, early childhood data, and published content are current and accurate
  • Coordinate quality assurance processes to ensure the highest quality in written and electronic resources
  • Coordinate and provide support for webinars including presentation, facilitation and logistics coordination
  • Assist Project Director in development and monitoring of project budget, task budgets and expenditures
  • Bachelor’s degree in Early Childhood Education, Child Development, Public Administration, Public Policy, Sociology, Education, or related degree
  • 5 + years experience providing support, including information gathering and policy analysis, in the field of early childhood education or public administration
  • Proficient in MS Office Applications (Word, PowerPoint, Outlook, Excel) and strong comfort with a wide range of technologies
  • Master’s degree in Early Childhood Education, Child Development, Public Administration, Public Policy, Sociology, Education, or related degree
  • 7 years’ experience at state or national level with early childhood policies, regulations, and systems
  • Content knowledge of health and safety in child care, quality rating and improvement systems (QRIS), consumer education, and professional development systems
  • Experience with early learning project management, and knowledge and experience working with Tribes, Reservations, and Native communities
  • Content knowledge of relevant federal laws including the Child Care and Development Block Grant and the Head Start Act, as well as relevant regulations including the Child Care Development Fund (CCDF) regulations, Head Start performance standards
  • Experience working with multiple stakeholder groups as a participant, content advisor, or technical assistance provider
  • Excellent verbal, interpersonal, and written communication skills
  • Strong analytical, problem-solving, decision making capabilities, and ability to multi-task in a fast-paced environment
  • Demonstrated outstanding level of professionalism in providing team support, including ability to exercise good judgment and communicate with encouragement, discretion, tact, and diplomacy
  • Demonstrated ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team
  • Demonstrated ability to work with all levels of internal staff, as well as outside clients and vendors
  • Demonstrated capacity to review, aggregate, and present data gathered from multiple sources
  • Demonstrated ability to establish and maintain effective relationships in support of program objectives through a virtual environment
  • Demonstrated ability to motivate and supervise professionals working in a virtual environment
30

Information Services Analyst Reduced Risk Product Resume Examples & Samples

  • Deploy locally PMI IS RRP systems portfolio for Manufacturing or Quality Assurance in strong collaboration with local infrastructure, central project team and business stakeholder
  • Create functional specifications and make sure that the developers understand the requirements. You coordinate the development teams and validate the developments and prepare the deployment
  • Drive the systems testing from script preparation up to final sign-off by end-users
  • Ensure project and system documentation as per PMI standards for computer validated systems
  • Contribute to business process definitions related to this new production in PM Holland
31

VP Information Services Resume Examples & Samples

  • Drives architecture and long term planning for the group inclusive of the Strategic Plan for IS linked to company objectives. The role is responsible for ensuring that the correct technologies are applied in a cohesive manner to serve the business
  • Provides oversight and delivery of security methods/policies to protect the company
  • Manages a large team of 400+ people on multiple sites and several significant partner relationships to deliver IS services to the group
  • Provides leadership in planning and managing computer operations and production support, systems, development and database administration as well as network operations
  • Oversees the execution of enterprise technology standards and performance metrics to ensure IT delivers value to the enterprise
  • Drives close partnership with all areas of the company (e.g. R&D, Digital, Divisions, Supply Chain, Finance etc.) to advance the development of technology processes to drive business growth and cost benefits
  • Ensures systems performance and service-level requirements are met
  • Directs IS resource management and business requirements to ensure appropriate balance between tactical and strategic demands
  • Implement the IS continuous improvement program
  • Leads full commercial planning and vendor relationship management for IS
  • Manages strategic relationships with key IS product and services providers
  • Provides oversight and delivery of security methods/policies to protect the company. str
  • Oversees the formulation of IS policies, procedures, and performance management processes and measures
  • Responsible project life cycle, from evaluation through delivery
  • Bachelor’s or master’s degree in computer science, information systems, business administration or related field, or equivalent work experience
  • 15 or more years in IT and business/industry
  • Ten or more years of leadership responsibility in managing multiple, large, cross-functional global teams or projects and influencing senior-level management and key stakeholders
  • Extensive experience in managing successful global Information Services
  • Ability to travel up to 60%
  • Strong leadership capability, executing as appropriate in the areas of responsibility, while leading, inspiring and fostering high performing teams
  • Must be experienced in implementation and management of SAP projects and environments, inclusive of ERP and CRM
  • Must be experienced in managing large external service partners
  • Extensive knowledge of infrastructure planning and operations, design and deployment, as well as system life cycle management
  • Strong budget planning, financial management and resource management skills
  • Expert knowledge of current and emerging technologies, technology directions and strategic application to business needs
  • Advanced knowledge of business operations and processes
  • Exceptional project management skills, including the ability to effectively deploy resources and manage multiple projects of diverse scopes in a cross-functional environment
  • Ability to improve operational efficiency and service delivery effectiveness across all lines of business and technology platforms
  • Excellent oral and written communication skills, including the ability to explain complex technology solutions in business terms and an easy-to-understand way
  • Ability to establish rapport and persuade others
  • Intellectually curious, analytical, strong attention to detail, self-motivated
  • Ability to make and influence critical decisions at the local, regional, and national level
  • Must be a US national or green card holder
32

Information Services Senior Manager Resume Examples & Samples

  • Manages and represents the overall service delivery of Networks within the FLNA Sector according to performance agreements (SLAs, OLAs, BPAs)
  • Establishes and manages relationship with the Sector business engagement leads
  • Works to continuously minimize problems with the day-to-day delivery of IT services within the FLNA sector
  • Promotes and encourages adherence to GTS goals and processes
  • Obtains and represents performance data to the business engagement team
  • Oversees planning and forecasting of service consumption (capacity, demand, resources) in the sector
  • Is accountable to follow up/mitigate Customer Satisfaction within the sector
  • Serves as point of escalation (and notification) for major incidents (not part of the incident resolution chain)
  • Ensures risk assessments from a Service Delivery Management perspective and acts as owner of the risks and the resulting mitigation plans
  • Understands the global and sector requirements underpinning the delivery of IT services and on behalf of the business, and acts as the focal point for the execution of queries, audit, and other formal governance processes dealing with the delivery of services within the sector
  • Establish and maintain regular communications with business relationship management, business executives, department heads, and other stakeholders regarding pertinent IT activities
  • Analyzes service delivery performance (and represents to the business) within the sector, and works with Technology Towers and Supplier Management to resolve issues and continuously improve
  • Minimum of 10 years of related IT business work experience
  • Strong management skills with the ability to develop teams and cultivate talent
  • Multi-cultural/ virtual team and x-region experience desired
  • Commercial and Business experience
  • Service and Operations Management experience
  • Excellence in execution through proper prioritization of projects
  • Extensive experience managing suppliers in a Technology external supplier management relationship
  • Excellent client facing skills
  • Proven negotiation skills
  • Ability to develop solutions within a complex operational environment
  • Ability to coordinate and direct activities across multiple teams
  • Strong team/project management/networking abilities
  • Excellent remote management skills
  • Demonstrable skills in the "personal" management of solutions
33

Information Services Change Analyst Resume Examples & Samples

  • Assist with the management of the weekly Change Advisory Board Meetings (CAB) and facilitate Change Request (CR) prioritization and design discussions
  • Acts as the point of contact for questions, problems, suggestions about the change management system and processes
  • Conducts Post Change Review (PCR) meetings to address failed changes or changes that caused production issues. Documents findings and reports findings back to senior management
  • Consistently looks for ways to enhance process to address areas of conflict management, release management and configuration management
  • Design, develop and assist with implementation of change management system issues and enhancements
  • Perform duties and responsibilities specific to department functions and activities
  • Perform other duties and responsibilities as required or assigned by supervisor
  • Responsibilities include the following
  • Adhering to and complying with all applicable federal and state laws, regulations and guidance, including those relation to Anti-Money Laundering (i.e. Bank Secrecy Act, USA Patriot Act, etc.),
  • Adhering to Bank policies and procedures,
  • Completing required training,
  • Identifying and reporting potential suspicious activity to the BSA/AML officer, and
  • Knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank
  • Familiarity with project management methodologies. PMP certification is a plus
  • Problem solving and root cause identification skills
  • Increase departmental effectiveness by identifying opportunities for improvement and suggesting superior alternatives
  • Must possess excellent communication skills and the ability to independently solve complex technical issues
34

Information Services Manager Resume Examples & Samples

  • Plans, staffs, directs, and controls team activities. This includes all management functions and decisions such as budgeting for and controlling expenses, interviewing and selecting personnel, appraising performance, administering salaries, developing and coaching subordinates, long-range and short-term planning, and ensuring compliance with Corporate Affirmative Action guidelines
  • Assigns appropriate resources and leverages appropriate PM, SDLC and Lean methodologies to accomplish goals. Achieves results through appropriate use of personnel, technology and processes. Provides pro-active leadership to projects and programs, assessing the overall viability or long term impact to projects when major changes occur
  • Acts as an engagement partner with strategic business units to fully align and assist in the achievement of business goals
  • Articulates a clear strategic vision based upon business partner and I/S requirements as well as technology/architecture direction. Communicates direction in an appropriate manner with clarity to a wide variety of individuals. Develops and implements the changes needed to achieve the vision
  • Communicates regularly with the Business Owner(s), IT leadership, project boards and other stakeholders to ensure success of strategic & project plans
  • Masters degree in a related field of study
  • CAPM (Certified Associate in Project Management)
  • PMP (Project Management Professional)
  • CSP (Certified Scrum Professional)
  • CSM (Certified ScrumMaster)
  • PMI-ACP (Project Management Institute Agile Certified)
35

Information Services Foundation Program Resume Examples & Samples

  • 2) Completed a bachelor's degree in related field
  • Ability to work independently, as well as with other employees and customers
  • Knowledge of and ability to apply statistical analysis skills to measure, analyze and improve service
  • Ability to utilize office software systems and prepare documents, reports, spreadsheets and graphics
  • Strong communication, leadership, and teamwork skills
  • Knowledge of current technology in programming languages, infrastructure requirements, computing hardware and software environments, or current development processes and tools
  • Knowledge of the finance industry and experience in project leadership
36

Manager Information Services Resume Examples & Samples

  • Works with Group Director to develop operational and short-/long-range plans consistent with the needs and priorities of the business units
  • Provides consultation and support to customers in the development and maintenance of needs and ongoing and new project plans, including appropriate training
  • Monitors and reports overall performance of information systems on a regular basis to ensure quality, efficiency and accuracy
  • Provides leadership for information systems IV. role in the business operation
  • Plans, directs and coordinates the activities of assigned projects and support functions to ensure that the objectives of the project are accomplished on time and within budget parameters. Supervises professional staff to achieve project targets and priorities
  • Responsible for budget determinations, resource allocation, and timelines for all projects under scope of direction. Supervises monthly budget allocation as they relate to scope of responsibility
  • Issues and approves requests for changes to production system and project implementation
  • Ongoing research to analyze and make recommendations for improvements in business operations, including business plans, feasibility studies and benefit analysis studies
  • Provides status reports on projects and Systems support activities as needed
  • When appropriate, provides presentations to customers and staff at all levels of the organization
  • Assists Director in personnel management functions, including recruitment, selecting, hiring, reviewing, promoting, and counseling in order to maintain a qualified and motivated staff
  • Coordinates and encourages training of staff as needed for continued development and improvement
  • Assures adherence to company standards and policies
  • Bachelor’s Degree – Required
  • 8 plus years of relevant experience –Required
37

Manager Information Services Resume Examples & Samples

  • Have extensive experience in Active Directory
  • Experience with other directory services, ideally Radiant ONE virtual directory service
  • Deep experience with SAML Federation for Authorization/Authentication with SecureAuth/Ping/AccessManager/SiteMinder or other Federation technology product
  • Prior management experience, leading a team of at least 5
38

Information Services Director Entity Resume Examples & Samples

  • Ensures that services are provided in a timely, accurate, effective, and cost efficient
  • Prepares and recommends effective department budgets to cover the projected
  • Bachelor's degree (e.g. BA, BS, BSN, BSW) preferred
  • Experience in IS required
  • Business or medical experience required
39

Director, Information Services Resume Examples & Samples

  • Create the overall information technology strategy, architecture and process improvements for the information technology in support of Masco’s Corporate functional activities and overall business needs
  • Update the Corporate functional leadership team on technical advancements and information services issues
  • Plan and manage the sub-functions of the Corporate IS function(database, hardware, networks, security & controls, and eBusiness)
  • Plan and manage information technology vendor relations and contract negotiations for enterprise level networks (Verizon, Sprint,AT&T), hardware (Dell, CDW), software (Microsoft, SAP, Oracle), and services (Verizon, Salesforce, Microsoft)
  • Plan, design and develop where required, systems/hardware enhancement development for Corporate functions and activities. Includes project budgets, enhancement specifications, software development, and project communications
  • Facilitate and support IS shared services for Masco’s business units. Includes but not limited to:Microsoft Exchange with mobile device management; Lync; Lync Voice; SharePoint;Internet Access; E-FTP; Single Sign-on
  • Support enterprise-wide initiatives involving HRIS (voice to the IS community), Supply Chain Management (Sourcing Board, GEP), Expense Management (Chrome River)
  • Provide regular updates on key IS issues and agenda items to the Board of Directors Audit Committee
  • Lead Masco Corporation’s CIO Council,which focuses on enterprise-wide, IS strategy and issues
  • Provide enterprise-wide IS governance, policy/guidelines and support regarding
  • Bachelor’s degree in Computer Science, Engineering, Business Administration or related field; advanced degree preferred
  • Minimum 10 years demonstrated success and progressive experience in managing key sub-functions of IS (infrastructure, applications, eBusiness,and compliance) for a manufacturing consumer product business. Previous participation in ERP implementations is a plus
  • Minimum 3 years of direct leadership of IS infrastructure and operations for a small to medium size global, multi-unit organization
  • Demonstrated progressive, visionary experience with Web,wireless and Cloud infrastructures, consumer and customer portals, and ecommerce applications and solutions
  • Demonstrated thought leadership around IS solutions for business processes
  • Demonstrated success developing and leading a high performance IS workforce
40

Specialist Information Services Operations Resume Examples & Samples

  • You will be responsible for operation and support for the Wintershall applications for the disciplines of petrophysics and reservoir engineering and for the entire Wintershall Linux application portfolio
  • Your tasks will also include providing technical support for the 3D visualization room and the E&P High Performance Workstations (Windows and Linux)
  • Alongside analyzing and remedying errors and problems that occur, you will develop technical solutions for the implementation and operation of E&P-specific applications and databases
  • You will participate in Information Services projects and be responsible for technical contractor management
  • You have a degree in computer science (especially business informatics) or a comparable education and have several years of professional experience in the information services industry
  • You have middleware knowledge and skills (databases, Web servers) and have experience with Linux and Windows administration
  • You are able to apply your analytical, strategic mindset and argumentation skills successfully and are impressive for your poised, self-confident manner
  • In addition to your excellent German language skills, you have advanced-level English language skills
  • You value having a role in which you can exercise autonomy and have a high level of customer focus in your dealings with your partners
41

MGR Information Services Resume Examples & Samples

  • 7 plus years experience in related field; 3 to 5 of which is in a leader/ team lead capacity
  • Bachelor's degree in Computer Science or related field preferred
  • Experience with delivering solutions based upon the Agile methodology
  • Experience partnering with cross functional teams to solve problems
  • Retail experience is a plus
  • Demonstrated leadership attributes
  • Able to influence without authority
42

Manager Information Services Resume Examples & Samples

  • 10+ years of system & software engineering experience
  • BS/MS in Computer Science (or equivalent)
  • Experince managing teams in an Agile/XP, Open Source framework
  • Strong and proven Java and object oriented development experience
  • Experience with AngularJS and Restful Service development
  • Experience managing teams developing 12 factor applications and microservices
  • Ability to communicate to Senior Leadership
  • Excellent written and communication skills
  • Experience managing teams using Test Driven Development
  • Experience with distributed systems and client-server architectures
  • Ability to understand Business processes and develop sound system solutions
43

MGR Information Services Resume Examples & Samples

  • Must be eighteen years of age or older
  • Must pass the Drug Test
  • Must successfully complete any required training or orientation courses
  • 1-2 years of experience in a leader/ team lead capacity
44

Information Services Manager Resume Examples & Samples

  • The Information Services Manager position will lead, or be involved in leading, one or more areas associated with billing, enrollment and Group Office activities associated to Group Benefit Services applications
  • This person will work closely with the Sponsors, partner teams, and other information services teams to deploy strategic & practical solutions through existing and/or new systems technology, and will be responsible for the development, testing and ongoing support of multiple applications and business processes
  • Oversees and manages the analysis, design, and installation of customer information systems and computing technology infrastructure to contribute to the efficient and effective achievement of business objectives
  • Provides oversight for vendor solutions including performance monitoring and Vendor relationship management. Actively builds strategic partnerships with Vendors to deliver business capabilities where applicable
  • Communicates regularly with the Business Partners, IT systems leadership, Steering Committees and other stakeholders to ensure functionality meets field needs and to develop ongoing strategic & project plans
  • Previous experience in creating strategy and implementing technology and/or processes associated with the Unified Communications, Collaboration and/or Level 2 support considered important
  • Articulates a strategic vision, which is clear and based on customer and I/S requirements and technology/architecture direction. Communicates direction in an appropriate manner with clarity to a wide variety of individuals. Develops and implements the changes needed to achieve the vision
  • Achieves results through appropriate use of personnel, technology, and processes. Provides proactive leadership to projects, assessing the overall viability or long term impact to projects, when major changes occur
  • Functions performed are affected by advances in information systems technology and by changes in corporate information systems requirements caused by economic fluctuations, insurance industry trends, government regulations and other factors. -The scope of this position holder's responsibilities range in size from satisfying diverse needs of a single customer to developing a large, complex multiple-function system within a high risk environment
  • Stays current with emerging technologies, industry best practices in the solution domains
  • Shows initiative, is a self-starter, able to handle multiple priorities and has excellent time management skills
  • Strong and effective written, verbal and presentation skills with the ability to collaborate with team members and business stakeholders at all levels of the organization
  • Precise attention to detail with a positive attitude and healthy sense of humor
  • Must be comfortable with juggling multiple priorities with the ability to manage time effectively
  • High level of maturity; able to handle change and stress with ease
  • Excellent problem-solving, analytical and investigative skills
  • Develops and coaches assigned personnel toward the achievement of career goals and plans while meeting the objectives of the Company. Facilitates horizontal development (growth within a given job level) and vertical development (movement of strong performers to the next job level) where applicable
  • Selects, trains, and appropriately uses staff resources. Aligns or acquires resources needed to deliver effective results. Builds a versatile and flexible organizational unit. Successfully utilizes contract employees where applicable
  • Builds and maintains effective relationships with customers and suppliers. Exhibits effective technical/business skills and understanding to conceptually discuss the technologies/processes required to meet customer business requirements
  • Formalizes, understands, and negotiates customer/ supplier priorities. Balances immediate problems with established tactical/strategic I/S and customer plans
  • Successfully understands the impact of technologies on Company problems and processes. Treats customers with respect, dignity, and appreciation. Adds value to customer interactions
  • Ensures commitments are met exploiting the appropriate defined architecture and infrastructure. Effectively guides and executes project control techniques. Guides development of sound business cases
  • Functions as a positive role model, strong coach, and change agent. Builds a team that understands operation, area, and team visions and strategies. Motivates, inspires, energizes, and helps people overcome barriers
  • Creates a tactical plan that reflects customer needs and I/S' ability to meet them. Participates in the development and
  • Maintenance of unit, area, division, and (where applicable) customer plans. Tracks executions, forecasts, balances, and adjusts operating work plans. Anticipates problems and opportunities while operating the planning process, successfully modify plans to accommodate changes, and document/correct problems. Accommodates unplanned circumstances while maintaining focus on tactical/strategic objectives. Searches for and recommends suggestions for expense reduction within their Team, Area and Division
  • Consults and participates in the development and/or selection of technical solutions as required. Understands concepts associated with the I/S architecture and information services industry. Understands the impact of technologies on Company problems and processes
  • Manages the orderly introduction and change of technology to the company. Proactively seeks new opportunities to
  • Creatively apply technology and knowledge within Team, Area, and Division
  • Actively supports and understand I/S Core Processes. Guides the operation of the processes. May actively participate in the construction, enhancement, and deployment of core processes. Searches for and recommends suggestions for process improvements within Team, Area and Division
  • Understand customer business processes. Participates with customer management, as requested, to define, review, or modify business processes. Understands how specified technologies can enable business processes
  • Pursues operational excellence and continuous improvement
45

L&I Information Services Core Team Manager Resume Examples & Samples

  • The development and maintenance of statewide automated systems that support multiple lines of business and L&I program areas: Employer Services, Retrospective Rating, Actuarial Services, Collections, Fraud Prevention & Compliance, Self-Insurance, Contractor Registration, Health Services Analysis, Crime Victims Compensation, the Office of the Medical Director, and the Administrative Services Division
  • Provides management of technical staff responsible for development and maintenance of the L&I employer accounting systems, including the Employer Services system, the premium processing EASE system, the online premium reporting and payment system (Express Filing), the ECKO premium Collections system, the agency's Predictive Dialer, the online Contractor Registration system (CRPSI), the Verify contractor registration tracking system, Retrospective Rating for employer group insurance, the Actuarial employer Rating systems, the Self-Insurance premium system for self-inured employers, the Fraud Prevention & Compliance Collections system, all provider bill payment (MIPS) systems supporting the L&I Health Services Analysis and Crime Victims Compensation program areas, the online Provider Express Billing (PEB) system, the online Find a Doctor (FAD) system, the Medical Provider Network (MPN) application and vendor product and the Occupational Health Management System (OHMS) and vendor product currently in project status
  • Technical staff reporting to this position support multiple interfaces between some of the above systems and other large mission critical systems such as Accounts Receivable Collections (ARC), Claims, Third Party Payments and external interfaces to the Office of Financial Management (OFM) AFRS system, the Washington State Treasurer, the Employment Security Department (ESD), and the IRS
  • The Services that support theFile Fast System that allows injured workers and medical providers throughout the State of Washington to file claims on-line via two web applications (Provider Web and Worker Web), the
  • The Services that support theTotal Intake Process System (TIPS) that is used internally by L&I to begin the claims initiation process in the overall adjudication of claims
  • TheBusiness Rules Management Servicewhich is a centralized repository of business rules
  • TheWebSphere Process Server Servicewhich is the executable framework that will allow L&I to implement business processes in an automated manner
  • TheWeb Services Registry and Repository (WSRR)which is the central repository for all of the shared services to be used by business applications
  • The Application Portal Service that provides a common user interface for applications developed by L&I Information Services
  • The services and application that were constructed as part of the Washington Stay at Work Project
  • The services and application that were constructed as part of the Structured Settlements Project
  • The services and application that were constructed as part of the Self Insurance Core Assignments Manager Project
  • The services and application that were constructed as part of the Electronic Benefits Project
  • The back end services that were constructed as part of the "My L&I" Project
  • Managing and leading the core team by providing the strategic coordination and evaluation of the core team applications and programming teams. Assure appropriate and optimum use of the organization's resources and enhance the effectiveness of employees through timely appraisal and professional development opportunities
  • Managing the service delivery relationship between the core team and our customers by attending the prioritization steering committee meeting and partnering with business managers on a monthly basis to obtain feedback to improve service delivery
  • To ensure the health and agility of core team applications by keeping technology versions current and compatible with our computing technology environment
  • Managing the budget of the core team by staying within the allotment and spending in accordance with the priorities of the agency
  • Balancing competing demands and priorities for resources, including: negotiating scope of tasks; negotiating with other program areas for sharing of resources; prioritizing efforts; planning and budgeting resource requirements; balancing workload and creating effective work plans
  • Obtain and maintaining executive commitment for assigned work; establish and maintain user interest, support and acceptance for the critical application infrastructure upgrade work; ensure user responsibility and accountability for success of the system rollouts
  • Supporting effective communications throughout the organization. Maintain the highest standards of personal/professional and ethical conduct and support the state's goals for a diverse workforce
46

Icg-mumbai Information Services Group Resume Examples & Samples

  • Retrieving business/financial related information leveraging from a broad set of resources (e.g. online databases, the internet, print sources, trade associations, etc.)
  • Ensure that the Private and Confidential information sought during the course of the work should be protected from disclosure
  • Individual will have an obligation to safeguard Confidential Information from loss or misuse, and to use it only in the performance of his/her employment responsibilities
  • Good understanding of different types of business information: i.e. public and private company filing requirements/data, News, M&A and Capital Issues, Fundamentals, Broker Research and Earnings Estimates, Ownership data, etc
  • Ability to exercise independent thinking and balanced judgment
  • Should be able to communicate with global coordinators/teams on a ongoing basis with respect to various projects/assignments
47

Information Services Data Analyst Resume Examples & Samples

  • Build, transform and shape data for consumption
  • 3-5 Years of experience with Microsoft BI tools (SSIS, SSAS, SSRS)
  • Experience in Data Architecture and reporting frameworks
  • Experience in Dimensional Data Modeling and Star Schema development
  • Strong experience with fundamental business intelligence and data warehousing design principles and industry best practice
  • Have a solid background in project management and Requirements engineering
  • A strong understanding of the following is a plus
48

Information Services Manager Resume Examples & Samples

  • Plans, staffs, directs, and controls department activities. This includes all management functions and decisions such as budgeting for and controlling expenses, interviewing and selecting personnel, appraising performance, administering salaries, developing and coaching subordinates, long-range and short-term planning, and ensuring compliance with Corporate Affirmative Action guidelines
  • Articulates a strategic vision, which is clear and based on customer and I/S requirements and technology/architecture direction. Communicates direction in an appropriate manner with clarity to a wide variety of individuals. Develops and implements the changes needed to achieve the vision. Achieves results through appropriate use of personnel, technology, and processes. Provides proactive leadership to projects, assessing the overall viability or long term impact to projects, when major changes occur
  • Functions performed are affected by advances in information systems technology and by changes in corporate information systems requirements caused by economic fluctuations, Bank and Insurance industry trends, government regulations and other factors. The scope of this position holder's responsibilities range in size from satisfying diverse needs of a single customer to developing a large, complex multiple-function system within a high risk environment
  • Must be able to travel up to 25% of the time
  • Builds and maintains effective relationships with customers and suppliers. Exhibits effective technical/business skills and understanding to conceptually discuss the technologies/processes required to meet customer business requirements. Formalizes, understands, and negotiates customer/supplier priorities. Balances immediate problems with established tactical/strategic I/S and customer plans. Successfully understands the impact of technologies on Company problems and processes. Treats customers with respect, dignity, and appreciation. Adds value to customer interactions
  • Creates a tactical plan that reflects customer needs and I/S' ability to meet them. Participates in the development and maintenance of unit, area, division, and (where applicable) customer plans. Tracks executions, forecasts, balances, and adjusts operating work plans. Anticipates problems and opportunities while operating the planning process, successfully modify plans to accommodate changes, and document/correct problems. Accommodates unplanned circumstances while maintaining focus on tactical/strategic objectives. Searches for and recommends suggestions for expense reduction within their Team, Area and Division
  • Consults and participates in the development and/or selection of technical solutions as required. Understands concepts associated with the I/S architecture and information services industry. Understands the impact of technologies on Company problems and processes. Manages the orderly introduction and change of technology to the company. Proactively seeks new opportunities to creatively apply technology and knowledge within Team, Area, and Division
  • Actively supports and understand I/S Core Processes. Guides the operation of the processes. May actively
  • Participate in the construction, enhancement, and deployment of core processes. Searches for and recommends suggestions for process improvements within Team, Area and Division
  • 3+ years managing an application support or software development team
  • Experience building and managing customer-facing software systems
  • Ability to organize and prioritize multiple complex tasks and projects
  • Excellent written & verbal communication skills
  • Experience leading an agile development team and familiarity with agile SDLC processes
  • 3+ years Banking or Mortgage experience
49

Information Services Manager Resume Examples & Samples

  • 3+ years managing a software development team
  • 5+ years of experience developing web based applications
  • Experience building and managing customer-facing highly scalable software systems
  • 3+ years Banking or Payments experience
50

Information Services Manager Resume Examples & Samples

  • Plans, staffs, directs, and controls department activities. This includes all leadership and management functions and decisions such as budgeting for and controlling expenses, interviewing and selecting personnel, appraising performance, administering salaries, developing and coaching subordinates, long-range and short-term planning, and ensuring compliance with Corporate Affirmative Action guidelines
  • Articulates a strategic vision, which is clear and based on customer and I/S requirements and technology/architecture direction
  • Communicates direction in an appropriate manner with clarity to a wide variety of individuals
  • Change management and process improvement (CMPI). Recognizing, adapting, stimulating, managing and building support for the inevitable change critical for continuous improvement
  • Achieves results through appropriate use of personnel, technology, and processes
  • Provides proactive leadership to projects, assessing the overall viability or long term impact to projects, when major changes occur
  • Functions performed are affected by advances in information systems technology and by changes in corporate information systems requirements caused by economic fluctuations, insurance industry trends, government regulations and other factors
  • The scope of this position holder's responsibilities range in size from satisfying diverse needs of a single customer to developing a large, complex multiple-function data solution within a high risk environment
  • This position requires excellent planning, oral and written communication, human relations, negotiation, and management skills
  • Strong problem-solving and decision-making skills are necessary in addition to a broad understanding of the impact of future hardware technologies on software capabilities, with expertise in applying these technologies in meeting the Companies' business needs
  • The job requires a thorough knowledge of the Companies' and I/S procedures and policies
  • Demonstrated technical competence in the development and maintenance of WAS and portal technology solutions is preferred
  • Broad knowledge of the insurance industry and competitor companies with detailed knowledge of customer areas and processes is preferred
  • Ability to manage the needs of diverse customers and systems
  • Strong relationship building skills in order to partner and collaborate with IT and business teams
  • 5+ years experience in supervision of staff and team development is preferred
  • 5+ years experience leading a team of more than 10 people is preferred
  • 3-5 years experience with change management and process improvement (CMPI) is preferred
  • 3-5 years experience with planning and budgeting personnel resources and capital budgets preferred
  • Experience with contemporary systems development tools and methods preferred
51

Enterprise Information Services Summer Intern Position Resume Examples & Samples

  • Currently enrolled in BA/BS/Masters degree program at an accredited college or university
  • Junior/Senior classification (Graduation Date between May 2017 and May 2018)
  • Available for continuous 10-week period for duration of Internship
  • Overall GPA of 3.0 or above
  • Proven analytical ability, attention to detail, and desire to work in a team environment
  • Best candidates will find they are technical in nature and will fit in one of these categories
  • Business Analyst with technical understanding of data analysia, visio, and. either .Net or Java
  • Developer with Java & Web skills
  • Developer with latest web development skills (for example HTML3, Angular JS, C#, ASP.Net, SQKL, or MVC
  • Pursuing degree in Computer Science, Systems Engineering, Management Information Systems, or Information Security
  • Intermediate to Advanced skills in Microsoft Office Suite
52

Information Services Manager Resume Examples & Samples

  • Monitors team operational activities by analyzing performance metrics to ensure
  • Develops department objectives, goals, and projects by collaborating with the business to understand requirements and meet business needs
  • Develops and manages departmental budgets including capital planning and operational spend
53

Information Services Problem Analyst Resume Examples & Samples

  • The role will also be responsible for ensuring that the data within the Problem Management System and feeder systems is complete and accurate and that it is in a fit state to be used for business-led and process compliance problem reporting. This will include ensuring that the Problem Management System is a reliable ‘Single Source of Record&#8217
  • Support the National Grid Problem Managers in the maintenance of problem records and root cause information, including supporting meetings with IS Ecosystem partners
  • Undertake trend analysis on the Incident and Problem data sets to identify potential Problems with indicative risk assessment, and discuss these with the Problem Managers and raise accordingly
  • Work with the ServiceNow implementation team to ensure that Problem Management data requirements are met and maintained, and then take-on a data administration role for the Problem Management data set
  • Escalate Service Level breaches to the Problem Manager
  • Maintain problem management templates to be used internally and with IS Ecosystem partners
  • The Problem Analysis team will be required to produce a number of executive scorecards associated with problem root cause analysis and resolution
  • The Problem Analysis team will also be responsible for maintaining the team resource planner
  • Provide notification of Problem Workarounds or Known Error solutions for awareness to interested parties
  • This position is based in Waltham, MA or Hicksville, NY
54

Senior Manager Information Services Resume Examples & Samples

  • 20%
  • Ø Design authentication solutions with LDAP and Active Directory
  • Ø Requirement gathering, analysis and design solutions for highly secure IAM infrastructure to prevent unauthorized access
  • Ø Design and implement Role Based Access Control (RBAC)
  • Ø Configuring Apache, JBoss Tomcat, IIS
  • Ø Federation with external applications
  • Ø Design and architect CA Siteminder and integrate applications to provide secure login mechanism
  • Ø Design and implement Identity Manager form end to end user management
  • Ø Design and Implement enterprise wide Single Sign On
  • Ø Design and implement User provisioning
  • Ø Develop secure authentication and authorization processes to comply with SOX requirements
  • Ø Architect High Availability Identity and Access Management environment
  • Ø Design and implement enterprise wide secure password policies
  • Ø Architect IAM Disaster recovery strategy
  • Ø Windows, Unix, Linux experience
  • Experience implementing Identity and Access management solutions for retail companies
  • Experience implementing Identity and Access Management solutions for companies with 100k+ users
55

MGR Information Services Resume Examples & Samples

  • Bachelor’s degree in Computer Science or related area
  • 5 years or more management experience with focus on technical support for hardware and network computers in retail environment
  • Understanding of ServiceNow methodologies, processes and technology
  • Experienced in developing standards/procedures to proactively eliminate potential troubles or resolve troubles quickly
  • Previous experience with automated call distribution systems
56

MGR Information Services Resume Examples & Samples

  • Able to manage in a fast paced, complex environment while meeting demanding customer needs in a timely manner
  • Experience managing multiple applications including Supply Chain apps WMS, LM as well as Java based GRID apps using Agile and XP methodologies
  • Strong leadership skills with the ability to clearly and concisely communicate status to leadership and customers
  • Proven track record selecting, developing, mentoring, motivating, and garnering the respect of IT staff and peers
  • Adept at navigating and working in a matrix support organization including off-shore resources across multiple technologies
  • Can build strong relationships with key IT partners and business customers to remove obstacles and drive issues to closure
  • Deep knowledge of THD retail Transportation and Delivery processes and systems
57

Information Services Change Manager Resume Examples & Samples

  • Be a part of a dynamic team of analysts responsible for administering and managing the change management process and procedures for the bank. This team must work cross functionally to ensure that all teams are properly inputting changes in accordance with all change management requirements that are designed to mitigate risk to the banks operating systems. This person will look to grow within this group and look to enhance the process in the area of release management
  • Liaise with stakeholders and IS staff to improve the change management process to help ensure the IS teams aligns with the executive goal of high availability
  • Develop and provide training and support to end users
  • Works with internal and external audit teams to ensure that all changes implemented into the FRB environments are following our change standards, policies and procedures
  • Produces weekly and monthly change management reports to all stakeholders, reporting on KPI's and various SLA's
  • Maintain change calendar with all deployments planned across IS department
  • Performs other duties and responsibilities as required or assigned by supervisor
  • Responsibilities include the following: 1) adhering to and complying with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.), 2) adhering to Bank policies and procedures, 3) completing required training, 4) identifying and reporting potential suspicious activity to the BSA/AML Officer, and 5) knowing and verifying the identity of any customer(s) that enters into a relationship with the Bank
  • Experience managing and implementing change control systems across large enterprise environments
  • At least 5 year’s experience and knowledge of change management principles and methodologies
  • A solid understanding of how people go through a change and the change process
  • Familiarity with project management approaches, tools and phases of the project lifecycle
  • Able to work effectively at all levels of the organization
  • Excellent active listening skills
  • ITIL Certification a plus
  • Requires proficiency with various types of computer hardware and software
  • Self-directed: works independently and is able to fulfill job requirements with minimal supervision
  • Requires strong interpersonal and organizational skills, including the ability to meet deadlines, work in a team environment, follow written policies and procedures, and maintain superior customer service at all times
  • Demonstrated ability to work across cross functional teams to deliver large, complex IT solutions
  • A proven track record of being detail-oriented with a demonstrated ability to self-motivate and follow through on projects
  • Must be analytical in approach to work
58

Information Services Associate Rotational Development Program Resume Examples & Samples

  • Conduct basic and/or routine system maintenance/configuration, workflow documentation, quality assurance, application testing and simple business process analysis in support of our core applications
  • Consult with operations and medical teams to understand end user workflow/requirements and translate those into how we configure the EMR system
  • Complete various IS outputs (e.g. managing tickets, creating plans, conducting analysis, improving documentation, fixing defects)
  • Attend IS Associate huddle groups, committees, training sessions and events
  • Complete a capstone project
  • Location/Facility – Corporate Office - Bryan Tower - Dallas,TX
  • A history of academic and professional success
  • Recent (or imminent) bachelor’s degree in any field is required (Yes, in any field, even Art, History, Political Science, Music, Communications, etc. We love those who love to learn)
59

Information Services Senior Analyst Resume Examples & Samples

  • Bachelor's degree in Business Administration, Business Management, Economics, Statistics, Information Science or similar
  • Minimum 3-4 years in Business Analysis, Business Intelligence, or Operational Reporting
  • Experience in advanced data analysis, report & dashboard development
  • Excellent skill in Ms. Excel is a must. Knowledge in VBA is highly advantaged
  • Experience with CRM Processes, Tableau or similar tools, Microsoft SQL Server will be a huge plus
60

Philip Morris Japan HQ Information Services Resume Examples & Samples

  • Understand IS Service delivery model, IS processes and IS Portfolio Solutions
  • Able to provide guidance to customers to enable them in executing their operational or strategic plans through the application of relevant principles, practices, standards, processes and tools within assigned scope
  • Support in the design, build and deployment of IS solutions or IS processes and/or delivery of IS services by working closely with relevant functional teams, in line with short term, productivity improvement initiatives or Long Range Planning
  • Create and maintain systems/services documentations, eg: Functional or Technical Specification or Requirement, Training programs/materials, Unit Acceptance Testing Document within assigned scope
  • Collaborate and share knowledge and intelligence with colleagues in IS within local, regional or global function including supplier or business functions, on matters such as applicable principles, practices, standards, procedures and guidelines, efficient use of tools and technologies
  • Adhere to relevant principles, practices, procedures and standards in order to achieve quality and compliance of solution and services
  • May participate in the project including supervision of consultants. With more maturity and experiences, the analyst may lead the project and perform supervision of analyst and consultants
61

Philip Morris Japan HQ Information Services Resume Examples & Samples

  • Provide timely support and maintenance for local and global IS solutions by understanding the business functions requirements
  • Demonstrate technical expertise and ensure performance and reliability of our solutions
  • Analyze and define information and technical needs to propose continuous business process improvement
  • Leading, planning, organizing and tracking small to medium projects, or key streams within a large project in alignment with PM project management methodology, with adequate coaching / supervision from his / her supervisor and project manager
  • Execute the deployment and localization of global IS system solution to reduce local IS solution complexity
  • Earn and sustain trusting relationship with business users, IS peers and service providers (PMIS/ITSC/PMI) by working closely with them in the analysis, design and implementation of systems solutions
  • Drive user requirement analysis to formalize scope and deliverables
  • Adhere to relevant policies, procedures, and standards to achieve quality and compliance of solutions and services
62

Enterprise Operations & Information Services Summer Internship Program Resume Examples & Samples

  • Entering sophomore, junior or senior year in an undergraduate program
  • Interested in full-time employment in financial services operations after graduation
  • Demonstrated leadership
  • Excels academically: curriculum exposure to economics, finance, business process reviews, information technology, general management, problem solving, analytics and regulatory reporting required
  • Available to participate in program from May 30- August 11, 2017
  • Available to intern at the Portsmouth, NH or Boston, MA offices
63

Application Developer, Information Services Resume Examples & Samples

  • Confirms project requirements by reviewing program objective, input data, and output requirements with business analyst, supervisor, other developers and client. Recognize the needs of customers, and create new applications that answer those needs. Help develop new ways of approaching problems and developing innovative applications to resolve those problems. Arrange meetings with end users to clarify any questions or issues with the project and to communicate any ideas on how the project would be designed. Designs system application, documents technical requirements and performs walk-throughs with end users, Business Analyst and other developers to obtain necessary sign off approval. Make decision that allow the projects to continue moving forward and on-time. Converts the approved technical requirements into logical programming language for the project and writes programming code
  • Confirms that the program is working as desired and designed by conducting unit testing; modifying the program code and retesting until program works as required
  • Responsible for creating procedures for the implementation of code developed for project. Obtain the necessary approvals to implement the computer code developed for the project. Work with the Database Administrator to have the code deployed in the Pre-Production and Production environments
  • Work with Business Analyst to develop reference documentation for users by writing operating instructions. Becomes the primary point of contact for questions or issues as they relate to the project programmed
  • Maintains system code by documenting program development and revisions to the program. Maintains required changes to the program code as needed or as requested by the end user
64

Information Services Team Leader Resume Examples & Samples

  • You will lead and develop the team of IS analysts, fostering collaboration, agility and the entrepreneurial spirit
  • As a member of the local management team, you will work closely with business managers, actively contribute to business discussions and maintain awareness about IS initiatives
  • You will need to understand the business strategies, drivers and priorities in order to plan and propose IS solutions
  • You will participate in deployment projects, coordinate tasks and deliverables with business stakeholders, manage business expectations and full adoption of deployed solutions
  • You will ensure reliability, continuity and security of services, speed of delivery and efficiency in use of resources, support the management with updates for budget planning cycles
  • You will maintain active communication, relationship and cooperation with internal customers, management, IS team, external service providers and vendors
  • University degree in Engineering / Economics / Business Administration or equivalent
  • 5+ years of business experience in Information Services / Technology with an overall good understanding of key business principles
  • 3+ years of experience in people management
  • Solid knowledge of project management standards and service management processes
  • Interest in mobile solutions, social media / networks, Internet of Things and big data
  • Fluent English (C1+ level)
  • Geographically mobile
65

Information Services Intern Resume Examples & Samples

  • Assist mentor with coding, debugging, testing, and documenting computer applications
  • Expand knowledge of the transportation industry and related systems
  • Learn to diagnose systems problems
66

Information Services Intern Resume Examples & Samples

  • Be enrolled in a course of study in Engineering or Information Technology at an accredited university or junior college
  • Have an overall cumulative GPA of at least 2.75 with a 3.0 or higher in Major
  • Proof of GPA must be presented at hire and provided at the end of each semester
  • Generate regular reports for information governance activities using SQL or reporting utilities
  • Design and implement changes to team Sharepoint site, as needed
67

VP-information Services Resume Examples & Samples

  • A healing focus
  • A selfless heart
  • A tireless resolve
  • 10 years IS experience
  • 8+ years managing IS projects of increasing size and complexity
  • 6 years Leadership experience
  • Healthcare experience a plus
  • Knowledge of Clinical Systems [EPM and EHR] and work flows preferred
  • Highly advanced analytical abilities with strong business acumen and operational vision
  • Comprehensive ability to prepare and analyze spreadsheets, reports and data
  • Expertise in developing, managing and executing project plans
  • Must be both tactical and strategic and have ability to communicate overall strategic vision as well as the execution details
  • Results and resolution-oriented
  • Both process and product-oriented with ability to think “outside the box” for creative solutions and options for resolution
  • Execution of strategies and projects are utmost priority
  • Ability to convert strategic goals and objectives into implementable plans and programs
  • Ability to present effectively to senior management team
  • Ability to lead a team effectively with successful experience in conflict resolution, team building, interpersonal relationships, mentoring and motivating colleagues
  • Ability to effectively manage multiple projects, deadlines and initiatives simultaneously with ease and the ability to re-prioritize quickly
  • Ability to project and maintain a sense of calm into any challenging/difficult situation
  • Exemplary communication skills…oral, written, presentations, analytical studies, strategy plans, etc
  • Consistently demonstrates and embodies high integrity, morals and values
  • Holds self and team accountable to execute projects, meet deadlines and milestones within project scope
  • Leverages talent from other areas and works collaboratively with other department leaders as necessary to attain results
  • Must possess a personal High Sense of Urgency in daily activities and projects
  • Additional Helpful Skills
68

Senior Information Services Specialist Resume Examples & Samples

  • Degree in Library Science from an accredited university or equivalent higher education degree
  • Five to Seven years demonstrated competency in conducting complex research inquiries using a variety of information sources in a fast-paced consulting, financial services or other business setting desired
  • Demonstrated Canadian market knowledge strongly preferred
  • Database proficiency with Thomson Research, Capital IQ, Bloomberg, LexisNexis, Factiva, and Profound preferred
  • Strong organizational, interpersonal and communication skills
69

Senior Information Services Specialist Resume Examples & Samples

  • Researches, identifies, and recommends new technologies for the delivery and support of information services
  • Leads the implementation of new technologies that improve access to IS resources and IS skill development and delivery, working with Global Technology Support Group and specifically the Director, Team Leader and Implementation Specialists assigned to Global Operations
  • Works with Global IS team to develop and evaluate technology strategy and pilots for exploiting new technologies
  • Aligns IS technology strategy with overall Global Information Services and Bain goals and initiatives such as the Digital Platform
  • Applies advanced web technologies to the development of the department’s internet-based services
  • Collaborates and represents IS concerns and interests in cross-departmental, cross-functional technology projects and deployments
  • Evaluates outcome of pilot projects with users and makes recommendations regarding project expansion or adoption
  • Negotiates and manages maintenance projects. May involve working with Global Resources Senior Manager
  • Maintains vendor relationships with technology product and service firms
  • Conducts market and product research and cost analysis
  • Develops project proposals and justifications for technology projects
  • Provides project management and oversight of relevant technical IS projects
  • Embraces innovation as a way to enhance delivery of information to a new generation of information users
  • Puts metrics in place to measure usage and effectiveness of IS systems
  • Uses knowledge of copyright, intellectual access and digital rights management in identifying and implementing technologies and programs
  • Develops and maintains current knowledge of advances in information technology
  • Provides coordination for the Information Services Innovation Lab
  • Assists in marketing information services to consulting staff globally
  • Relevant bachelor degree or an equivalent combination of education and experience. Masters of Library Science and experience in a global, multi-national consulting, financial services or other professional services research environment preferred
  • Four+ years’ experience with online information systems and intranet/internet applications including hands-on experience identifying, evaluating and implementing digital initiatives and new technology systems in a global environment
  • Four+ years of project management experience leading and working with technology projects
  • Systems administration experience for online information systems and intranet/internet applications including SharePoint development and administration
  • Knowledge and experience with social media and team collaboration tools and implementation within a global organization
  • Effective collaborator with both non-technical and technical teams
  • Competency and enthusiasm for knowledge-sharing
  • Strong knowledge of copyright, intellectual access and digital rights management
  • Innovative and strong service-oriented attitude
  • Demonstrated relationship building and relationship management skills working with a virtual global team
  • Excellent oral and written communication skills within Bain environment
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Information Services Graduate Development Program Resume Examples & Samples

  • Perform system analysis, design, programming, testing, and documentation
  • Monitor and analyze existing application systems. Recommend enhancements in technical function and business utility
  • Assist business analysts and end users across all functional areas in identifying long-term, strategic data needs for the enterprise, defining how the data is related to the business processes and developing a conceptual and functional model of the data
  • Provide support to troubleshoot any issues on existing application systems
  • Maintain state of the art business and technological knowledge to enable the constant improvement of information systems
  • Supervise the efforts of external programmer resources, if required
  • Must be graduating in May/June 2017 with a BS degree in business administration or an IS-related discipline (Information Technology, Management Information Systems, Computer Engineering, Computer Science, etc.)
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Information Services Intern Resume Examples & Samples

  • Ensure that all system security and control procedures are implemented and followed
  • As IS projects are scoped, participate in the effort to identify potential solutions, including: hardware considerations, purchased software options, internal software and development options and corporate hardware/software policy and direction
  • As IS projects are justified; assist users and analysts to scope and design those projects
  • Support efforts to program, test, and implement projects and enhancements
  • Must be graduating in May/June 2018 with a BS degree in business administration or an IS-related discipline (Information Technology, Management Information Systems, Computer Engineering, Computer Science, etc.)
  • Excellent communication skills and interpersonal skills
  • Ability to work in a fast-paced, potentially high-pressure environment
  • Ability to interact clearly with business users to ensure that software solutions fill strategic business needs
  • Willingness and ability to work with multifunctional teams both in country and across the world
  • Internationally mobile for future career opportunities within RB
72

Information Services Specialist Resume Examples & Samples

  • Provide tier-two level support for all of the technology that is deployed within their area of responsibility
  • Monitors and tunes systems to achieve optimum performance levels. Responsible for ensuring data integrity by evaluating, implementing, programming and/or managing appropriate software and hardware solutions
  • Responsible for designing and implementing data/media recoverability processes by implementing a schedule for system backups and database archive operations
  • Develops and maintains a comprehensive operating system hardware and software configuration database/library of all supporting documentation
  • Administration and support of Internet Information Server (IIS), Microsoft Exchange Server, Active Directory/LDAP, Domain Controllers, SQL Server and information security systems in a distributed environment
  • Administration and support of system security, including system access, virus management and security patch management
  • Implementation of software upgrades, including firmware revisions, operating systems, production software upgrades and other enhancements as required
  • Respond to requests for technical assistance remaining on-call evenings and weekends for emergencies. Varied working hours may be required to accomplish technical solutions
  • Coordinate and conduct end user training sessions as needed
  • Adhere to all company policies and procedures
  • Work closely with corporate IT and operations management as well as the market AHAH agency, and field staff to provide overall system support as required for proper system operation
  • Installation, configuration and deployment of desktop computers, laptop computers, printers, modems, phones and other computing and telecommunication devices at market headquarters and remote operations centers
  • Installation and configuration of operating system and application software, upgrades and patches
  • General technical support of PC software products (word processing, spreadsheets, email, graphics products, communications software, etc.)
  • Troubleshoot and resolve desktop and laptop computer problems and application software issues
  • Responsible for documentation and maintenance of asset inventories
  • Perform cabling connections and organize wire closet activities as needed
  • Assist with operational duties in company computer and communications facilities
  • Coordinate and schedule vendor support, maintenance and repairs
  • Assigned to specific system support as skills and training allow such as deVero
  • Function as a team member within the AHAH IT department as well as local Operations, and the local market to accomplish the goals of the electronic medical records data system
  • Maintain and produce required reports from Technology Service Request process
  • Assist with procurement process in areas of requisition tracking, receiving, shipping and installation
  • Participate in key committees and attend meetings as required for good coordination of effort and proper communication of system status
  • Document and revise procedures as needed
  • Assist network and telecom groups when on site as necessary
  • Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems
  • As necessary, performs installations and upgrades to hardware, operating systems and software. Schedules and performs installations and upgrades and maintains systems in accordance with established IT policies and procedures
  • Conduct routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines
  • Entry level experience in database administration, to include working knowledge of database definition, structure, documentation, operational guidelines and protection
  • Experience in the installation, administration, and support of enterprise systems
  • Working knowledge of Microsoft operating systems, databases and applications
  • Strong analytical, problem solving, teamwork and customer support skills required
  • Effective oral and written communication skills with the ability to interact effectively with end-users, peers and management and provide technical leadership as needed
73

Information Services Intern Resume Examples & Samples

  • Infrastructure
  • Currently pursuing a Bachelor’s degree (or higher) Management Information Systems (MIS), Computer Science or related field required
  • Overall GPA of 3.0 on a 4.0 scale (or higher) preferred
  • Obtained at least 60 credit hours by the start of summer internship required
  • Graduation dates of August 2017 through May 2019 required
  • Able to work 40 hours per week during the Summer required
  • Excellent interpersonal, oral and written communication skills to interact with internal and external contacts required
74

Information Services Manager Resume Examples & Samples

  • Bachelor’s Degree or Equivalent experience required
  • Minimum 5 years of Epic experience required
  • Current Epic Certification in relevant application preferred
  • Must be able to complete training in appropriate Epic application within one year of employment
75

Senior Coordinator, Information Services Resume Examples & Samples

  • Conduct research for EMEA case teams, Practice Areas and client development utilizing electronic, print and other resources as assigned under the guidance of a Senior Information Services Specialist, Team Leader or Manager,
  • Provide filtered research results,
  • Proactively work with IS Managers and team members to understand the context of the case and specific case information needs,
  • Solicit feedback from internal clients on performed research,
  • Track personal research requests including appropriate cost recovery information,
  • Participate in Information Services marketing efforts,
  • Proactively seek opportunities to broaden and deepen skill set by participating in special projects,
  • Provide ongoing support for basic asset-building activities including processing orders and new acquisitions, cataloging and serials check-in, end-user system updates, tracking circulation of materials from the collection and ongoing maintenance of print and other special collections,
  • Processes invoices
  • A person with a degree in Library Science from an accredited university or equivalent higher education degree,
  • Someone with at least 2 years’ experience in conducting business research in a fast-paced consulting, financial services or other business setting or equivalent,
  • Basic experience with Factiva, Thomson databases and other standard business research tools preferred,
  • A person with training and presentation skills,
  • Fluent English at C2 level (or Cambridge Certificate of Proficiency in English) and one other language (French or German or other European language) are a must,
  • Someone with ability to learn new databases and tools quickly,
  • Analyzing abilities and problem-solving skills,
  • Ability to multi-task under pressure whilst maintaining a professional, customer-focused attitude,
  • Team player with ability to work autonomously,
  • A person who is efficient, accurate and committed to meeting deadlines with aptitude for practical and innovative problem solving with good attention to detail,
  • Ability to clearly explain results of work and share knowledge with other team members,
  • Enthusiastic, dedicated, motivated in working with innovation tools
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Information Services Manager Resume Examples & Samples

  • Incident response process and executions experience
  • Information Security risk assessment processes and execution experience
  • Security risk and architecture solution consulting
  • Information Security framework experience
  • Experience in governing compliance
  • Manage information security compliance activities
  • Manage the enterprise privacy office
  • Development and maintenance of enterprise security and privacy policies, standards, and guidelines
  • Lead the enterprise computer incident response process
  • Manage the enterprise information security risk assessment processes
  • Direct the review of information risk associated with third party partners
  • Execute the enterprise data loss prevention program
  • Govern compliance with security vulnerability and configuration compliance expectations
  • Provide security and privacy subject matter expertise to the enterprise through project and direct consulting
  • 5+ years of information security experience with contemporary security systems/technologies and frameworks is preferred
  • Certified Information Security System Professional (CISSP) or other relevant security o