Host Hostess Resume Samples

4.5 (78 votes) for Host Hostess Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the host hostess job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Resume Builder
CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Create a Resume in Minutes
OC
O Cruickshank
Oren
Cruickshank
9650 Casey Expressway
Houston
TX
+1 (555) 465 5342
9650 Casey Expressway
Houston
TX
Phone
p +1 (555) 465 5342
Experience Experience
Chicago, IL
Host / Hostess
Chicago, IL
Rice-Kulas
Chicago, IL
Host / Hostess
  • Assists managers in controlling the flow of guests and seats guests within manager's guidelines, as promptly as possible
  • Perform opening and closing duties according to established sidework checklist
  • Performs and assists with pouring/providing beverages and other service and bussing functions as necessary
  • Complete all opening/closing paperwork, perform side-work
  • Assists managers in controlling the flow of members/guests and seats guests within manager's guidelines, as promptly as possible
  • Works with staff of other departments to perform job duties and during special events or functions
  • Greets patients in a courteous and professional manner and offers assistance with meal trays according to established procedures
Phoenix, AZ
Restaurant Host / Hostess
Phoenix, AZ
Hegmann, Schuppe and Wolff
Phoenix, AZ
Restaurant Host / Hostess
  • Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc
  • Maintains a clean lobby and work station so there is no visible trash on floor or ledges
  • Flexibility to respond to a range of different work situations
  • Reports to work on time and in complete uniform
  • As assigned works all shifts and holidays
  • Effectively manages the waitlist
  • Manages the dining front entrance with the efficient and timely seating of the guests
present
Dallas, TX
Lead Host / Hostess
Dallas, TX
Gutmann LLC
present
Dallas, TX
Lead Host / Hostess
present
  • Perform other duties as assigned by manager on duty
  • Provide courteous service and be cordial to all team members and guests
  • Other duties as directed by management
  • Support other areas of the restaurant as requested, such as answering telephones, completing financial transactions, stock work, cleanup and documentation
  • Establish excellent relationship with meeting planner and try to up sell dining
  • Manage the coat check process
  • Complete all side work duties
Education Education
Bachelor’s Degree in Guest Service
Bachelor’s Degree in Guest Service
Howard University
Bachelor’s Degree in Guest Service
Skills Skills
  • Be knowledgeable about the available tables, who is covering each section and how to seat guests alternately in each section
  • Excellent communication and organisational skills with strong attention to detail
  • The ability to work independently with professionalism while maintaining a focus on quality and customer service
  • Ability to build up good relationships with staff at all levels, especially internal customers
  • Ability to work in an extremely fast paced environment while maintaining focus and quality service
  • Assist the team in creating a profitable department that is environmentally responsible
  • Ability to deal with problems involving several concrete variables in standardized situations, and use judgment to resolve issues or seek supervisory guidance
  • Good knowledge of Health and Safety
  • Say goodbye to all guests – ask how their experience was – ensure they leave with a good impression
  • Excellent reading, writing and oral proficiency in the English language
Create a Resume in Minutes

15 Host Hostess resume templates

1

Security Host / Hostess Resume Examples & Samples

  • Ensures a safe environment through diligent awareness of surroundings while communicating all important information to team members
  • Uses critical thinking skills, always putting safety first when responding to or assisting with situations
  • Practices common sense decision making in assisting with medical aid runs, Guest and Cast conflict situations, and other emergency response needs
  • Provide excellent conflict resolution skills while balancing the importance of providing great Guest service
  • Demonstrate the ability to communicate verbally and in written form through report writing
  • Preferably be 25 years or older to work in the Security department
  • Casual Regular Cast Members must be available to work Friday/Saturday/Sunday
  • Casual Temporary Cast Members must be available to work all peak seasons and holidays
  • Available all holidays
  • Hours may be on any shift (day/swing/graveyard) depending on hiring needs
  • All applicants will go through a thorough back-ground investigation process. Failure to disclose any pertinent information will result in dismissal
  • Certifications: must hold a Shang Gang Zhen, Security Career Certificate a plus
  • Some English language ability a plus
2

Club Host / Hostess Resume Examples & Samples

  • Set up, clean up, facilitate and participate in all activities for an adult and/or family audience; Activities include, but are not limited to
  • Theme nights and special events
  • Day and evening deck parties
  • Themed game and trivia shows
  • Indoor and outdoor sports-themed games and challenges
  • Introduction of guest speakers
  • Card/board, pool and island games
  • Promote and advertise activities specifically for adult guests while partnering with Beverage department on specific shipwide events and activities
  • Seek out guest contact while displaying boundless amounts of energy, outgoing attitude, enthusiasm, and self-motivation
  • Emcee recreational activities on Castaway Cay, acting as the host for island events and activities as well as at island game pavilion
  • Partner closely with Cruise Staff/DJ to ensure best show quality and seamless flow of events
  • Assist in maintaining appropriate guest flow in all areas onboard, informing guests of other onboard activities to ensure adequate guest participation
  • Follow scripts, but also ad lib, as necessary
  • Perform abbreviated shows as necessary based on weather conditions, safety issues, and/or Entertainment Management decisions
  • Report costume, technical, and maintenance needs
  • Learn, follow and perform scripted material and basic choreography
  • Participate in Emergency Duties as specified in the ship Assembly Plan
  • Participation in the DCL audition process is required during an interview for this position
  • Minimum three years experience working within a position that demonstrates hosting experience, stage experience and public speaking skills
  • Strong microphone skills, team skills, detailed, flexible, and committed to guest satisfaction
  • Aptitude to learn dance routines and to dance in a ‘club’ style setting
  • Ability to create and facilitate new activities to increase guest participation
  • Exceptional presentation, communication and organizational skills
  • Ability to quickly adapt to an ever-changing environment while demonstrating flexibility
  • Experience with sound/DJ equipment
  • Ability to perform in environments that have pyrotechnics, chemical smoke, haze, fog, dry ice, and other special effects
  • Be at least 21 years of age
  • Be able to speak, read and write fluent English
  • Agree to share a cabin with other crew members
  • Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
  • Bring approved work shoes
  • Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination
3

Host / Hostess Resume Examples & Samples

  • Punctuality/Attendance
  • Opening and Closing duties
  • California Food Handler Certification
  • WORKING KNOWLEDGE OF: Restaurant operations, seating procedures, guest relations, problem solving
  • ENTRY LEVEL KNOWLEDGE OF: Music hall/retail operations
  • SKILL IN: Diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
4

Host / Hostess Resume Examples & Samples

  • Must be able to communicate effectively in English both written and verbal. -required
  • Must be able to stand for long periods of time. -required
  • Must be willing to work weekends and holidays. -required
  • Previous host/hostess experience. -preferred
  • Ability to communicate in Spanish. -preferred
5

Host / Hostess Resume Examples & Samples

  • One year of serving or related experience in a full-service restaurant
  • Must have current food handler’s card and alcohol service certification as required by federal/state/local law
  • Safe food handling procedures
  • Excellent Guest service skills
  • Basics of food and beverage service/hospitality
6

Guest Experience, Host / Hostess Resume Examples & Samples

  • Strong Bloomberg company knowledge (global familiarity a plus)
  • Awareness of top executives, heads of departments and groups, administrative assistants and leaders and influencers
  • Extreme familiarity with the Bloomberg Terminal and its robust functions, and know how to search for information of all types
  • Exhibit great presence, confidence, poise and patience
7

Host / Hostess Resume Examples & Samples

  • Perform shift opening tasks: complete check register, set-up or count register bank, and open doors, oversee table and service station set-up
  • Distribute customers evenly to wait staff
  • Assist with waiting on tables, bussing and bartending as needed
  • Monitor quality of service and food. Coordinate work of wait, bus, and kitchen staff
  • Basic knowledge of restaurant operations
  • Basic reading, writing and math skills
8

Host / Hostess Resume Examples & Samples

  • WORKING KNOWLEDGE OF:Restaurant operations, seating procedures, guest relations, problem solving
  • ENTRY LEVEL KNOWLEDGE OF:Music hall/retail operations
  • SKILL IN:Diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
  • ABILITY TO:Diffuse possibly volatile situations with tact and diplomacy, seat guests in a high volume restaurant at a pace that maximizes efficiency of service and performance of overall operations
9

Host / Hostess Resume Examples & Samples

  • Take reservations and maintain reservation system
  • Welcome guests and show them to their table
  • Prepare and maintain seating chart for dining periods
  • Communicates all necessary and important information with the Restaurant Manager and the entire Food and Beverage team
  • Capable of multi-tasking and working at a fast but thorough pace
  • Complete all sidework that has been assigned
  • Attends the daily pre-shift meeting to learn any important daily information
  • Adheres to all grooming and uniform standards and is productive and professional during entire shift
  • Communicate reservations for dining periods with kitchen and service staff
  • Clean and maintain Host/Hostess and waiting areas
10

Host / Hostess Resume Examples & Samples

  • Attends daily pre-shift huddle and is knowledgeable about daily house counts, VIPs, daily features/soups, etc. Seeks out information and is capable of answering a variety of questions regarding the restaurants, the resort and the surrounding community
  • Ensures that, as guests depart, they leave with an acknowledgement and a pleasant wish for them to return
  • Secures all lost and found items and promptly notifies Loss Prevention
  • Follows safe work practices and reports any safety concerns
11

Host / Hostess Resume Examples & Samples

  • Assists managers in controlling the flow of guests and seats guests within manager's guidelines, as promptly as possible
  • Understanding the dynamics of dinner operations is essential for the host
  • Guest service experience of 2 years - required
  • Must be fluent in English - required
12

Japanese Speaking Recreation Host / Hostess Resume Examples & Samples

  • Ensure the safety of Guests, may be a first responder to emergency situations
  • Welcoming Guests and providing a sense of arrival
  • Maintain overall upkeep of all cabanas, lagoon, and pool deck areas
  • Greet Guests with positive, friendly and helpful attitude
  • Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas
  • Frequent walking/standing/pushing/pulling
  • Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity
  • Ability to speak Japanese Required
  • Must be able to complete repetitive tasks while maintaining quality
  • Responsible and mature
  • Energetic and comfortable givin and taking feedback
  • You must be at least 18 years of age to be considered for this role
  • This role is Full-Time and requires full availability for any shift, SEVEN (7) days per week, including nights and holidays
  • Previous experience in hospitality or tourism related role on the Hawaiian Islands preferred
13

Floral Host / Hostess Resume Examples & Samples

  • You must be at least 18 years of age to be considered for this role
  • Prolonged standing for two to three hours at a time and heavy lifting may be required
  • Delivery driver roles require a valid Florida driver license
  • This role is Part-Time and requires full availability for any shift, a MINIMUM of THREE (3) days per week, including nights and holidays
  • Bilingual preferred
  • Previous cashier experience
  • Previous retail or related sales industry experience
  • Previous computer experience
  • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
14

Food & Beverage Host / Hostess Resume Examples & Samples

  • Prolonged standing for two to three hours at a time and heavy lifting may be required
  • Willing to work outdoors in all weather conditions
  • This role is Part Time and requires full availability for any shift, a MINIMUM of three (3) days per week, including nights and holidays
  • Previous cash handling experience preferred
  • Previous restaurant experience preferred
  • Previous experience speaking in front of large groups or audiences
  • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
15

Sleigh Host / Hostess Resume Examples & Samples

  • Assists and helps managers in controlling the flow of guests to and from the restaurant
  • Works with other personnel as needed to maintain the flow of the dining areas
  • Must be willing and able to help get guest into the restaurant
  • Responsible for the preparation of the sleigh for guests including removing snow and putting out coats etc.
  • Team-oriented attitude is a must
  • Must be able to stand for long periods of time - required
  • Must be able to work outdoors in adverse winter weather conditions - required
  • Previous restaurant or customer service experience - preferred
16

Host / Hostess Resume Examples & Samples

  • Greeting and seating all guests, by name if possible
  • Responsible for taking care of future reservations and maintaining wait lists
  • Must be willing and able to help set up, and bus tables when needed
  • Must be able to lift and carry 25lbs - required
17

Host / Hostess Resume Examples & Samples

  • Assists managers in controlling the flow of members/guests and seats guests within manager's guidelines, as promptly as possible
  • Understanding the dynamics of lunch and dinner operations is essential for the host
  • Previous restaurant experience or customer service is strongly preferred
18

Host / Hostess Resume Examples & Samples

  • High School Diploma or equivalent. -preferred
  • Minimum 1 year experience in a guest service field. -required
  • Previous restaurant POS experience. -preferred
  • Must be able to lift at least 30 pounds. -required
  • Must be able to stand or walk for long periods of time. -required
  • Must be able to work weekend and holidays. -required
19

Host / Hostess Resume Examples & Samples

  • Greeting guests for breakfast, lunch and dinner as well as controlling the flow of guests to maximize guest service
  • Providing warm and friendly conversation
  • Take reservations, provide accurate wait times and create seating charts
  • Adherence to all brand standards in assisting guests and always insure the guest’s satisfaction
  • F&B experience
  • Prior cashier experience
20

Floral Host / Hostess Resume Examples & Samples

  • Assembling and preparation of gift boxes, decorations and blowing up balloons
  • Embroidery/Engraving of items using a computerized machine
  • Pull orders and assemble gift baskets to be delivered to guest’s rooms via push cart and driving of company vehicles
  • Loading and unloading deliveries, heavy lifting in a fast paced environment
  • Staging of guest’s room with gift baskets, balloons, floral arrangements, etc
  • Merchandise pulling/stocking and heavy lifting. Must be willing to stock, perform inventory duties, clean and organize as required
  • Maintain a clean working environment including but not limited to sweeping the floor, disposing of trash and breaking down cardboard containers and following all Resort recycling guidelines
  • Basic Computer skills including but not limited to excel, word and outlook
  • Driver’s license with a clean driving record for the past year
  • Energetic and enthusiastic about customer service
  • Flexible/adaptable (may work in a variety of areas, conditions and/or have changing shift start/end times)
  • Comfortable working in a fast paced environment
  • Can complete repetitious tasks while maintaining quality and meeting productivity standards
  • Strong verbal communication skills (able to positively engage with Guests, team members, and leaders)
  • Strong written communication skills following proper email etiquette
  • Strong listening skills (able to take directions and accept feedback)
  • Hotel Front Desk experience
21

Host / Hostess, The Lab Gastropub Resume Examples & Samples

  • Provide basic food and beverage preparation service, as needed. Serve food and beverages to customers, as required
  • Assist servers by running food and beverages to tables, when required
  • Report to station, ready to work at the time work assignment is scheduled to begin
  • Benefits: dental and vision plans, tuition assistance for our employees and their families, paid time off, flexible spending accounts, 2:1 retirement plan contributions, child care centers and up to $50,000 housing subsidy. And because we are a qualifying public service organization, you may qualify for Public Service Loan Forgiveness (PSLF) for educational loans. Don’t believe us? Visit benefits.usc.edu
  • Perks: discounts to USC sporting events, USC Bookstores, wireless plans, travel, accommodations, and local entertainment
22

Merchandise Host / Hostess Resume Examples & Samples

  • Follows Open/Close procedures for cashiering role, including, but not limited to counting out and balancing of funds at beginning and end of shifts
  • Follow proper cash handling procedures
  • Adhere to loss prevention guidelines
  • May also be asked to work in specialized areas, as needed, additional training required
  • Sales experience helpful, and/or feeling comfortable with suggestive selling
23

Host / Hostess Resume Examples & Samples

  • The host/hostess is responsible for greeting and seating all guests, by name if possible
  • Team-oriented attitude is a must - required
  • Must understand OpenTable, or be willing to learn the program - required
  • Must be able to lift and carry 40+ lbs - required
24

Host / Hostess Resume Examples & Samples

  • Control the flow of guests into the dining room to maximize guest service, providing accurate wait times and seating guests according to reservations and seating chart
  • Oversee operation of the OpenTable reservation system
  • Be extremely warm and friendly in greeting all guests
  • Be knowledgeable of Grand Teton Park, Jackson Lake Lodge, and all Food and Beverage offerings
  • Communicate effectively with guests, dining room team members, and kitchen staff
  • Prior Food and Beverage experience, specifically in a full service restaurant
  • Prior experience working with OpenTable
25

Spa Host / Hostess Resume Examples & Samples

  • Receptionist/Greeter- Greet and thank each guest as they enter and exit the location; As necessary, assist with directions, event schedules, and other resort information as requested by guests. Using computer, schedule appointments for services and update reservations. Resolve scheduling issues, keeping all parties informed (other Cast, Guests, Managers, etc.) Demonstrate good phone etiquette when answering phone
  • Sales/Guest Service-Promote and sell spa merchandise/services. Proactively approach all guests to assist in identifying/delivering their needs. Offer options to provide great service to guests while increasing revenue opportunities
  • Cashier- Process service/merchandise sales transactions following proper POS procedures
  • Stock- Receive, process and replenish spa merchandise with a sense of urgency and attention to detail
  • Basic Qualifications
  • Constantly walking/standing up to 8 hours per day
  • Constantly pushing/pulling up to 10 lbs, frequently up to 25 lbs, occasionally up to 50 lbs, up to 3 hours per day
  • Constantly lifting up to 10 lbs. for up to 3 hours per day in non-stock positions. Frequently up to 25 lbs, 6 hours per day for stock replenishment position and occasionally up to 75 lbs
  • Bending/Twisting/Kneeling constantly at the waist, frequent at head and neck
  • Frequent use of hands up to 8 hours per day. Uses repetitive motion to bag, scan and ring merchandise on register
  • Must have enthusiasm and possess excellent guest service skills
  • Enjoy working with people and possess a friendly and outgoing personality
  • Follow proper cash handling procedures and adhere to loss prevention guidelines
  • Follow stock replenishment procedures
  • Prior retail and/or sales experience helpful; comfortable with suggestive selling
  • Basic mathematical skills are necessary
  • This role is Part-Time and requires full availability for any shift, a MINIMUM of THREE (3) days per week, including nights and holidays
  • Prior spa experience – familiarity with spa products/services and terminology helpful
  • Basic computer knowledge (for reservations and POS)
26

Security Host / Hostess Resume Examples & Samples

  • Successfully completed Basic Training in the Military
  • Two (2) or more years of experience as Law Enforcement
  • Two (2) or more years of experience as a Special Deputy or Police Cadet
  • Two (2) or more years of experience as a Firefighter or EMT
  • Two (2) or more years of high pressure situational experience (e.g., 9-1-1 operator, loss prevention officer, plain clothes operatives, etc.)
  • Two (2) or more years of experience as Security Guard/Officer responsible for foot patrol, motor patrol, X-ray machines, viewing cameras and/or aviation screening
  • Two (2) or more years of experience as a Flight Attendant
  • Bilingual (Spanish, Portuguese, French and/or Japanese)
  • Florida Class "D" Security license
  • Associates Degree or higher in Criminal Justice or security related field
27

Recreation Host / Hostess Resume Examples & Samples

  • Welcoming cabana Guests and providing a sense of arrival
  • Maintain overall upkeep of all cabanas
  • Assist with clearing pool deck of used towels, lifejackets, and trash
  • Politely ensure adherence to rules and safety guidelines in the Recreation locations
  • Frequent bending/twisting and kneeling
  • Frequent use of hands
  • Strong observational skills to proactively identify Guest needs and ensure safety guidelines are being followed
  • Strong verbal communication skills able to positively engage with guests, team members and management
  • Enthusiastic about interacting with, assisting, and receptive to all guests
  • Proactive in anticipating guest needs
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
  • This role is Full-Time and requires full availability for any shift, any day of the week, including nights, weekends, and holidays
  • Previous experience in a Hotel/Resort environment
  • Previous cabana or pool service experience
  • Knowledgeable about Resort and surrounding areas
28

Host / Hostess Resume Examples & Samples

  • Proficiency in reading and communicating in English - required
  • Professional Food and beverage experience - preferred
  • In-person interview - preferred
29

Host / Hostess Resume Examples & Samples

  • The ability to work independently with professionalism while maintaining a focus on quality and customer service
  • Candidates should have customer service experience
  • Candidates must be 18 years of age
  • Candidates must be able to stand or walk the majority of their shift
30

Host / Hostess Resume Examples & Samples

  • · As a Host at St Pancras, you are responsible for delivering the warmest of five star welcomes in our food & beverage outlets
  • · Our guests visit us with expectations of attentive yet relaxed service where your personality and professionalism are delivered in equal measures
  • · The reality of your role and the responsibility you hold is that you can either make or break a guest experience depending on the service you provide. One warm smile and one warm welcome at a time is how we’ve built our reputation and it’s your job to uphold this!
  • · Goodbyes are just as important as a warm welcome and creating memorable moments for our guests in your role is key. You will also be responsible for using reservation systems, answering guest enquiries (both telephone and email), and delivering information on pricing, product and menu items
  • Demonstrable skills in Hospitality
  • A strong knowledge of lifestyle and luxury hotel standards
31

Host / Hostess Resume Examples & Samples

  • Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu
  • Read, maintain and make daily entries in the log book to coordinate communication between shifts and management
  • Maintain proper set-up of dining room
  • Receive records and make any necessary arrangements for reservations and special functions in the restaurant
  • Perform other job related duties as assigned
32

Host / Hostess Resume Examples & Samples

  • Previous host/hostess experience is preferred
  • Must be flexible and able to work days, nights, weekends and holidays
  • Above average communication skills
  • Must have the ability to communicate in English
  • Self-starting personality with an even disposition
  • Maintain a professional appearance and manner at all times
  • Can communicate well with guests
  • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player
  • Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials
  • Ability to remember, recite and promote the variety of menu items
  • Ability to move throughout a crowded room to seat guests
  • Ability to establish and maintain effective working relationships with associates, customers and patrons
  • Must be able to work days, nights, weekends and holidays
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts
  • Ability to access and accurately input information using a moderately complex computer system
  • Must be able to withstand prolonged periods of standing and/or walking
  • Ability to lift at least 30 lbs
  • Ability to observe and detect signs of emergency situations
33

Host / Hostess Resume Examples & Samples

  • High school diploma or GED preferred
  • Speak, read and write English
  • Possess or ability to obtain a current Food Handler Card within 2 weeks of hire
  • Must be available weekends, day shifts, night shifts and Holidays
34

Host / Hostess Resume Examples & Samples

  • Ability to effectively deal with customer complaints and concerns in a friendly and positive manner
  • This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions
  • Ability to establish and maintain effective working relationships with associates, customers and patrons
35

Host / Hostess Resume Examples & Samples

  • Prior host experience required, preferably in a hotel or related field
  • Must have schedule flexibility for both A.M./P.M. shifts, weekends and holidays
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
  • Vacation
36

Host / Hostess Resume Examples & Samples

  • At least one year recent experience as a Host in an upscale, high volume restaurant
  • Previous Point of Sale System experience (micros)
  • Strong computer skills in Microsoft Office or similar computer program
  • Previous usage of on-line dining reservations system (Open Table or similar program
  • Proven organizational and multitasking skills in a fast-pace environment
  • Demonstrated ability to be warm & sincere
  • Impeccable grooming
  • Fluent in both written and spoken English
  • Proven ability to problem solving
  • Ability to resolve guest inquires and concerns in a timely manner
  • Ability to remain calm and courteous at all times
37

Host / Hostess, Fairview Dining Room Resume Examples & Samples

  • Initial warm greeting and welcoming of all guests upon arrival * Providing dining information, general hotel information and regional information
  • Seating guests in a prompt and organized fashion to maintain service flows for the servers and kitchen
  • Other duties as outlined by outlet Manager including coverage in other F&B outlets and Banquets
  • Friendly and outgoing; graceful and smiling under pressure
38

Host / Hostess, Poppy Brasserie Resume Examples & Samples

  • Co-ordinate the dining room's seating arrangements by planning ahead and anticipating fluctuations in business using forecasts, A/D sheets, Daily Function Notice and liaise with other hotel and F&B departments
  • Order supplies for daily operation adhering to inventory controls and ordering procedures
  • Adhere to all environmental policies and programs as required
  • Conduct frequent inspections of the outlet areas, reporting any deficiencies in equipment or aesthetics to the outlet Manager
  • Displays high initiative requiring minimal supervision and direction
  • Strong leadership skills, working effectively in a team environment
39

Host / Hostess Resume Examples & Samples

  • Maintaining high food levels, and cleanliness of the buffet, including stocking of plates and other buffet accessories
  • Expediting Appetizers, Entrées and Desserts for à la carte meal periods
  • Ensuring prompt clearing and resetting of tables
  • Act as a Concierge for the Hotel and the Bow Valley Grill, welcoming and seating guests
  • Monitor table availability at all times
  • Maintain all tools and equipment to the highest standard
  • Maintain floats in order to provide change for both hotel guests and wait staff (Cashier)
  • Ensure that all guest checks are properly closed and accounted for (Cashier)
  • Ensure all closing procedures are followed for all bills and all reports necessary are completed before concluding shift (Cashier)
  • Complete remittance sheet, lock up float and deposit any cash received during shift (Cashier)
40

Host / Hostess Resume Examples & Samples

  • Ensure all guests are greeted and seated in a timely manner
  • Understand the tasks of all colleagues in the outlet
  • May be scheduled shifts in other food and beverage departments as assigned by management
  • Required to have BC Serving It Right Certificate prior to commencing employment
  • Must be legal age to serve alcohol in BC
41

Host / Hostess Resume Examples & Samples

  • Professional appearance and demeanor (exceptional grooming standards)
  • Must be self-directed and possess natural leadership skills - with the ability to guide others
  • Front of House F&B experience an asset
  • Previous experience in a 4-diamond hotel environment an asset
42

Chinese Restaurant Host / Hostess Resume Examples & Samples

  • Understand shift end reports in the outlet and the POS system
  • Follow all safety and sanitation policies when handling food and beverage
  • Previous Point of Sale System experience an asset
43

Reflections Host / Hostess Resume Examples & Samples

  • When nearing capacity to make sure flow of patrons into lounge is consistent and in keeping with 5 star standards of service (ie. Do not overflow the room)
  • Assist service and bar team with the running of food and drinks and cleaning, clearing and resetting tables
  • Must be self directed, motivated and demonstrate exceptional customer service and interpersonal skills
  • Ability to maintain a flexible schedule to meet the business needs of a 24/7 hotel environment, including mornings, evenings, weekends, and holidays
44

Lounge Host / Hostess Resume Examples & Samples

  • Learn and focus on the Sequence of Service and restaurant standards
  • Review any changes to menu and/or specials
  • Manage the coat check process
  • Complete all required side work
  • Follow all safety policies and procedures
  • Maintain appearance standards as outlined in the employee handbook
  • Provide information and explain all marketing promotions
  • Provide courteous service and be cordial to all team members and guests
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
  • Must be able to show initiative, including anticipating guest and operational needs
  • Must be able to cross-train in other areas of the hotel
  • Attend all required hotel meetings and trainings
  • Provide a fond farewell to guests exiting and invite them to return
  • When seating is limited, record guest names and number of people in the party
  • Reach out to guests in a professional manner when tables become available
  • Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness
  • Clean menus of food and stains
  • Perform other duties as assigned by manager on duty
45

Host / Hostess Resume Examples & Samples

  • Maintain a courteous, efficient and welcoming entrance to the restaurant or bar
  • Notify servers of new seats in their section to ensure our guests receive immediate and proper attention
  • Ensure a high level of visibility in restaurant during entire shift by remaining at the greeter station and periodically circulating through the restaurant to assist servers, respond to guest requests and observe the efficiency of the food and beverage operation
  • Elicit feedback from departing guests on their experience in order to continually improve the operation to increase guest base and maximize revenues
  • Maintain a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and side work duties
  • Communicate with kitchen and staff to ensure steady flow of dining guests
  • Maintain list of waiting guests, know which server is covering each station; what tables are available and how to seat guests alternately in each section
  • Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
46

Cardinal Club Host / Hostess Resume Examples & Samples

  • Reviews and organizes floor plan with manager
  • Confirms stations and checks tables and chairs for cleanliness
  • Greets guests and seats them at tables
  • Answers any guest questions regarding service, and provides general assistance for guests and employees
  • Rotates to other areas as needed
  • Reports to work scheduled events in a timely basis
  • Friendly, professional demeanor
  • Maintains good personal hygiene in a clean and complete uniform
47

Host / Hostess Timberline Grill Steakhouse Resume Examples & Samples

  • May be required to know value of menu items
  • May give cash refunds or credit memorandums as directed by Supervisor/Manager
  • Ensures that Service Quality and Standards are followed
  • Able to operate a P.O.S. System and/or adding machine and make change
  • Must be very friendly and outgoing
48

Host / Hostess, Alpine Social Resume Examples & Samples

  • Initial warm greeting and welcoming of all guests upon arrival * Providing dining information, general hotel information and regional information
  • Co-ordinate the dining room's seating arrangements by planning ahead and anticipating fluctuations in business using forecasts, A/D sheets, Daily Function Notice and liaise with other hotel and F&B departments
  • Seating guests in a prompt and organized fashion to maintain service flows for the servers and kitchen
  • Ensure the servers are able to provide prompt, courteous and efficient service to guests by assisting as required
  • Order supplies for daily operation adhering to inventory controls and ordering procedures
  • Conduct frequent inspections of the outlet areas, reporting any deficiencies in equipment or aesthetics to the outlet Manager
  • Other duties as outlined by outlet Manager including coverage in other F&B outlets and Banquets
  • Minimum 6 months service in the restaurant/food and beverage industry
  • Friendly and outgoing; graceful and smiling under pressure
  • Self motivated decision maker with proven organizational skills
  • Displays high initiative requiring minimal supervision and direction
  • Strong leadership skills, working effectively in a team environment
  • Working knowledge of the Micros system an asset
49

Host / Hostess, Front Desk Resume Examples & Samples

  • Update guest history and input registration and billing information in Opera system
  • Be familiar with hotel room configuration, different room rates and promotions, be clear about current overall room status
  • Know how to use Pose and currency count machine for transaction with guest card and cash
  • Keep interaction with guests, deliver Q&A like figure out direction and information
  • Good Chinese and English Listening/ Speaking/ Reading/ Writing and good computer skills
  • Can work in a very fast paced environment and under heavy pressure
  • Can deal with large amount of card and cash transaction with high integrity
  • Protect guest privacy
  • Previous Front Desk experience in four or five- star hotels is preferred
50

Host / Hostess, Housekeeping Resume Examples & Samples

  • Able to clean up 10 - 11 rooms individually per day, replenish various of supplies
  • Timely trace the status of assigned rooms, record the status/ risk of safety in room/ guest L&F/ guest preferences/ other special issues on the working sheet
  • Solve problems of room facility usage and information Q&A under guest’s requests
  • Courteous to our Guests and with good communication skill and service mindset
  • Can accept repetitive cleaning job
  • Can work in a very fast paced environment and heavy workload
  • Working Schedule: Shanghai Disney Resort Cast Members might be scheduled to work shifts on nights, weekends and holidays. (can work three shifts)
  • Previous hotels Housekeeping experience in four or five stars hotel is preferred
  • Know English alphabets
51

Host / Hostess, Recreation Resume Examples & Samples

  • Ensure the pool and GYM are clear of towels, lifejackets, trash, pool deck neat and ready
  • Facilitate a wide range of supervised activities especially for kids
  • Positive, friendly, helpful, creative attitude to serve guests
  • Can accept the two shifts working hour
  • Can accept to work both indoor and outdoor
  • Able to handle complex and urgent situations
  • Strong mindset to interact with kids
  • Willing to interact with kids
  • Working Schedule: Shanghai Disney Resort Cast Members might be scheduled to work shifts on nights, weekends and holidays. (can two shifts)
  • Previous four or five star hotels Recreation experience is preferred
  • English speaking is preferred
  • Kids’ activity experience is preferred
52

Host / Hostess, Resort Call Center Resume Examples & Samples

  • As a hotline for the theme park and hotel, is responsible for the communication between Shang Disney Resort Operations Team and Disney Reservation Center
  • Handle guest room cleaning, maintenance and other needs like L&F
  • Related services for daily operations including morning call, guest complaints& comments, restaurant booking, baby sitter and emergency
  • Search and update guest history in Opera system
  • Basic English Listening/ Speaking/ Reading/ Writing and good computer capability (need to use full English Opera system)
  • Can answer large amount of resort internal/ external calls continuously and communicate with other departments for dealing with guest requests
  • Can solve guest situations and conflicts
  • Working Schedule: Shanghai Disney Resort Cast Members might be scheduled to work shifts on nights, weekends and holidays. (can work three shifts)
  • Previous Call Center experience in four or five-star hotels is preferred
53

Security Host / Hostess Resume Examples & Samples

  • Must be able to sit stand and walk for long periods of time. Able to lift 25-50 pounds
  • Able to work inside and outside in sunlight, inclement weather
  • Previous security experience is preferred
  • Previous soldier experience is preferred
54

Host / Hostess, Attractions & Guest Flow Resume Examples & Samples

  • Assist with Guest/crowd control and facilitate the Guest experience at various types of entertainment offerings
  • Assist Guests and Cast Members with directions, event schedules, and other information or assistance as needed
  • Ability to multi task and work in a very fast paced environment
  • Demonstrate ability to own and resolve guest situations
  • Previous experience in service industry is preferred
55

Host / Hostess, Merchandise Resume Examples & Samples

  • As greeter, cashier, host/hostess for customization service, stock helper, visual merchandise assistant and others in Front of House. Offer additional merchandise to go with their selection to enrich guests’ shopping experience. Rotate in different roles according to scheduling within one day
  • As receiver, floor stocker, runner, ICS (inventory controlling specialist) and guest-facing Cast in Back of House
  • Process all transactions in a friendly and efficient manner
  • One year and above experience of guest-facing position in one company (retailing, F&B, hotels, etc.)
  • Be able to work in multiple Store locations throughout the Resort, indoor or outdoor, sometimes in hot or cold environment
  • Excellent service sense to proactively fix problems for guests
  • Working Schedule: Shanghai Disney Resort Cast Members might be scheduled to work shifts on nights, weekends and holidays. Flexible/adaptable (be able to work at variable time, including early morning, late evening, weekends and holidays)
  • Working experience in merchandise is preferred
56

Host / Hostess, Custodial Resume Examples & Samples

  • Perform cleaning tasks per assigned schedule: sweeping, restroom cleaning, trash collection, etc
  • In charge of the use of all custodial chemicals and equipment
  • Replenish custodial cart supplies before going to the assigned area
  • Utilize time at the end of a shift to clean equipment
  • Clean and restock supply room(s) and ensure that the custodial closets are tidy and locked
  • Courteous to our Guests and with good communication skill and service mindset Good at communicating with guests and other staff
  • Demonstrated ability to own and resolve guest situations
  • Prior custodial experience is preferred
  • Basic knowledge of custodial equipment and chemicals is preferred
57

Host / Hostess, Disneytown Operations Resume Examples & Samples

  • Handle Guest complaints and handle Lost and Found
  • Answer Guest questions and assist with queuing and assist Guests with directions, event schedules, and other information or assistance as needed
  • Ensure the safety of Walt Disney Grand Theater operation. Provide a unique Disney experience to our guests
  • Be involved in emergency plan to evacuate guest at different situation as needed
  • One years of guest service experience
  • Courteous to our Guests and with good communication skill and service mindset
  • One and more years of relevant experience preferred
  • Basic English
58

Host / Hostess, Tour Service Resume Examples & Samples

  • Introduce Shanghai Disney Resort and explain to guests facilities at the resort during tour delivery
  • Deliver amazing Guest Service
  • Be proactive with Guests to answer questions and be flexible in handling the guest situation
  • Interact constantly with Guests and Casts and create Disney memories for our Guests
  • Excellent English Skill and previous Shanghainese speaker
  • Major in Tourism Management/ Hotel Management/ Public Affairs is preferable
59

Host / Hostess, VIP Reservation Call Center Resume Examples & Samples

  • Provide logistics support and itinerary planning service to all SHDR VIP guests
  • Handle internal and external call inquiries from VIPs
  • Conduct VIP Tours when needed
  • Process payment for transactions when needed 
  • Coordinate and on-site support VIP events and activities when needed
  • Intermediate English ability
  • No limitations from standing, walking, or exposure to extreme weather conditions for prolonged periods, as well as being flexible in taking shifts
  • Computer literacy (Word, Excel, PowerPoint, Outlook)
  • Third language or Shanghai dialect skill is a plus
  • Candidate with driver license is a plus
  • College degree or above
60

Host / Hostess, Bell Services Resume Examples & Samples

  • Make sure to deliver and store guest luggage properly
  • Need to rotate several job roles: Host/ Greeter/ Valet
  • Deliver newspaper/ check- out express/ fax/ flowers/ gifts
  • If necessary, to help bell services counter for not only phone pick up, but also operations of the computer
  • Basic oral English and computer skills
  • Willing to work both indoor and outdoor
  • Can accept repetitive bell job
  • Can work in a very fast paced environment and heavy workload
  • Previous Bell Services experience in four or five star hotels is preferred
  • Veteran is preferred
61

Host-hostess Resume Examples & Samples

  • Position requires a strong customer service focus, strong communication skills, positive attitude and exceptional time management
  • Coordinate tour group dining reservations when needed with the front desk and Togwotee Adventures
  • Escort guests to tables and present menus
  • Greet and say goodbye to all guests – ask how their experience was – ensure they leave with a good impression-Advise on myguestexperience and trip advisor
  • Must be flexible and willing to work a varied schedule, including weekends, holidays and over time
  • Prior experience in a high volume, fast paced restaurant preferred
62

Host / Hostess Resume Examples & Samples

  • Maintain and update the restaurant guest history records
  • Type and co-ordinate the printing of all restaurant menus for the Outlet Managers
  • Handle guest enquiries either by telephone or in person
  • Make table reservations and thereby effectively control and maximize the flow of guests
63

Noe-host / Hostess Resume Examples & Samples

  • The ability to offer guests of the restaurant an enjoyable, expertly served dining experience conforming to the Four Seasons service standards of excellence for quality, professionalism and friendliness
  • The ability to anticipate and service guests' requirements before requests are made or necessary of the restaurant menus and ability to answer questions during the arrival and reservation making process about the food and chef
  • The ability to use the Opentable reservations system, taking reservations, walk-in’s, confirming guest reservations, updating guest profile details, managing floor seating and table status throughout the guest dining experience
  • Strong guest experience communication skills required
  • Strong systems knowledge using Opentable and telephone preferred but not required
  • Excellent reading, writing and oral proficiency in the English language
  • High school diploma or general education degree (GED); or one years related experience and/or training; or equivalent combination of education and experience preferred but not required
64

Patient Host / Hostess Resume Examples & Samples

  • Delivers and picks up trays from patient’s room
  • Works closely with patients in a hospital environment
  • Capable of communicated effectively with patients
  • Demonstrates the ability to assess and interpret age appropriate data about the patient’s status in order to identify age-specific needs and provide the care needed
  • Familiar with HACCP standards
  • Capable of recognizing a nutritionally balanced meal
  • Able to read patient’s name and room location and correctly identify patient for tray delivery
  • Able to Accurately assembles trays per menus for the following diets
65

Host / Hostess Resume Examples & Samples

  • Must have computer literacy including competence in Microsoft applications and web-based applications
  • Must be proficient in using the following equipment: cart, juice machine, refrigerator, freezer, toaster, beverage machine, coffee machine, blender, tray belt, dish machine, smart thermo activator
  • Must be able to work independently and complete assignments in a timely manner
  • Must be able to perform each of the essential duties listed above with a professional degree of competency
66

Host / Hostess Resume Examples & Samples

  • Maintain proper set-up of dining room and enforce uniform and grooming standards of all service personnel on a daily basis. Assign stations to service staff
  • Conduct daily "roll call meetings" to keep staff informed of current promotions, daily specials, guest comments, daily events and pertinent memos
  • Receive, record and make any necessary arrangements for reservations and special functions in the restaurant
  • Perform opening and closing duties. Assist others with side work to include cleaning, stocking, and folding napkins
  • Knowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relations
  • Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials
  • Ability to speak the English language sufficient to conduct small employee meetings to impart new information
67

Breakfast / Evening Social Host / Hostess Resume Examples & Samples

  • Clear tables during the complimentary breakfast period
  • Ensure tableware is in good and working condition and report any defects for repair
  • Retrieve and transport dirty tableware to dishwashing area
68

Host / Hostess Resume Examples & Samples

  • Reads and maintains diet sheets, Meditech and CBORD reports
  • Visits new admissions and explains meal service process, obtain preferences and updates patient cardex. Distributes menus and inputs selections for those receiving paper menus
  • Follows established department and hospital standards for tray delivery using established two patient identifiers consistently. Delivers and retrieves meal carts with trays according to established time schedule
  • When checking tray line, maintains a high degree of accuracy to ensure overall quality control and patient safety
  • When passing trays, spot checks trays to ensure meals are neat and accurate to diet and patient selection
  • Labels, stocks and rotates tube feedings on assigned floors. Check floor stock for proper storage and labeling
  • Displays excellent customer service skills
  • Maintains work area in a clean and orderly condition
  • Performs related work as required
  • Burton Pavilion hostess performs above and may also receive and assemble food, such as salads, sandwiches, hot meals, boxed or pre-packaged meals; portions desserts, assembles cold packs and slices meat as necessary
  • Assembles and delivers snack cart to Burton Pavilion patients as scheduled
  • Lifting and/or carrying objects weighing more than 50 pounds
  • Pushing and/or pulling non-motorized equipment (e.g., stretchers, supply carts, mops) weighing over 50 pounds
  • Requires a high school diploma or GED equivalent level
  • One year of previous experience, preferably in food service and possessing knowledge related to different diet types. Computer skills preferred (to perform menu selection)
  • Excellent Customer Service Skills
69

Host / Hostess The Dining Room Resume Examples & Samples

  • 1 year experience in a similar position
  • Ability to work a rotational roster
  • Permanent residency or unlimited working rights in Australia
  • Current NSW RSA Competency Card
70

Seasonal Laurel Court Host / Hostess Resume Examples & Samples

  • Consistently offer a professional, friendly greeting and engaging service
  • Understand the Server’s tasks in the outlet
  • Understand shift end reports in the outlet and the POS system
  • Assist guests regarding food and beverage menu items in an informative and helpful way
  • Previous service experience an asset
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
71

Host / Hostess PRN Resume Examples & Samples

  • Sanitation/Safety
  • Provides customer service to patients by delivering meals and taking special requests
  • Communicates concerns to the team
  • Responsible for completing tasks as assigned
72

Host / Hostess Resume Examples & Samples

  • Adherence of Standards of Operation
  • Attendance and being on time, ready to work your scheduled hours is an essential job function
  • Communicates effectively and responds to requests in a timely manner
  • Checks patients’ meals for accuracy and stocks nursing units with nourishments and menus
  • Provides service recovery as needed
  • Maintains documentation of completed services and actions taken
73

Host / Hostess Forty Carrots Resume Examples & Samples

  • Commitment to building customer relationships and loyalty through personal interaction
  • Effectively manages customers and seats guest at clean tables
  • Enjoy meeting and interacting with customers; demonstrates an energetic and positive attitude
74

Restaurant Host / Hostess Resume Examples & Samples

  • Ensure smooth operation of the restaurant
  • Greet and seat guests
  • Provide concierge service to guests
  • A minimum of two years recent experience (in the last five years) as a server or host in an “a la carte” or fine dining setting and demonstrated ability of the POS system
  • "Serving It Right" and “Food Safe” Certification
  • Impeccable grooming and presentation
  • Completely fluent English language skills; both written and verbal
  • Clear, precise, professional and helpful telephone manner
  • Excellent organizational skills and ability to prioritise with a high level of responsibility and commitment
  • Proven leadership abilities
  • Team player with proven success in relationship building with a commitment to provide excellent service and exceed guests' expectations
  • Comprehensive and current knowledge of local attractions, events, restaurants and transportation information
75

Host / Hostess Resume Examples & Samples

  • Meets arriving customers as they enter restaurant with cordial greeting. Escorts to assigned tables, issues menus, and creates a rapport in order to accommodate special needs or requests
  • Familiar with OpenTable reservation system
  • Answers the phone at the host desk in a professional manner
  • Responsible for booking reservations, answering guest questions, and accommodating the guest’s needs whenever possible
  • Must have the ability to multitask
  • Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and side work duties. Checks the proper set-up of tables and seating prior to opening. Immediately reports in writing any maintenance or housekeeping discrepancies to management
  • Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention
  • Assist with transporting beverages from cocktail tables or to the bar when seating guests transferring from that area to the Dining Room
  • Maintains a highly visible appearance in restaurant during entire shift by remaining at the host station and periodically circulating through the restaurant in order to assist servers and count open menus to aid the kitchen
  • Responds to all customer requests and assess the efficiency of the operation for management
  • Wish guests a goodbye' and a great day' with a smile
  • Communicates effectively and genuinely with guests, team members and other departments
  • Maintains a friendly and caring demeanor at all times in a fast-paced environment
  • Shows initiative and anticipates needs in job performance
  • Demonstrates team work; is dependable and productive
  • Able to find guest centric solutions
  • Professionally deals with situations and people, having conflict solution skills
  • Maintains a professional stylish image at all times within the company appearance standards
  • Follows guidelines as outlined in the Company Handbook
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • Minimum of 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
  • Knowledge about the area
  • Computer Skills Interpersonal skills
  • Ability to get along with others and work as a team
  • Ability to handle a fast paced frequently changing environment
76

Host / Hostess Resume Examples & Samples

  • Accept reservations for dining room guests. Answer telephones and provide callers with all pertinent information regarding dining room services in a professional manner. Assess quality and degree of guest service and satisfaction as meals are served and when guests depart the dining room. Complete Hostess Report at conclusion of each meal period
  • Interact with customers to ensure guest satisfaction
  • Greet and help seat guests in a prompt and courteous manner
  • Ensure efficient operation of dining room by overseeing preparation of dining room for service. Communicate to Chef and Kitchen staff any pertinent information, such as special menu needs for guests and expected number of guests to be served for each meal period, and guest satisfaction issues. It is essential these duties be discharged in a timely fashion
  • Have a basic understanding of the operation and functions of Micros Simphony Point of Sale system including menu maintenance, basic troubleshooting, and understanding of all server functions within the system. Assist with the accurate and timely processing of all guest checks
  • Inform Food and Beverage Manager concerning situations or circumstances that require his/her action or attention, including corrective action. Provide support in all areas of the dining room operation. Assist with maintaining staffing at the proper level of service. Offer suggestions on possible methods of improving service and efficiency. Offer marketing ideas to increase customer base
77

Host / Hostess Resume Examples & Samples

  • Greet and seat guests in a warm and courteous manner
  • Be able to field any guest questions in an informed and professional manner. Take and coordinate guest reservations; ensure guest satisfaction and compliance to Fairmont Hotels and Resorts Food & Beverage standards, Other projects as assigned by the outlets manager on duty
  • Comfortable with Microsoft outlook and Internet based software
  • Knowledge of property manager computer system an asset
  • Excellent communication skills in both official languages
  • Friendly and courteous and able to work in a high paced environment
  • Knowledge of Ottawa area
78

Host / Hostess, The Lab Resume Examples & Samples

  • Provide customer services to faculty, staff, students and guests. Meet and greet guests. Manage the seating of all guests with a friendly and helpful attitude. Conduct service transactions
  • Maintain the cleanliness of the facilities, equipment, and service-wear
  • Stock and maintain all supplies, food items, and utensils, as required
  • Assist in kitchen sanitation program. Comply with standard food handling and sanitation procedures
  • Adhere to department service standards and to all health, safety and university rules and regulations
  • Perform other related duties as assigned or requested. The university reserves the right to add or change duties at any time
79

Host / Hostess Resume Examples & Samples

  • Hosts/Hostesses greet guests as they arrive and depart in a timely manner, always delivering exemplary customer service
  • Hosts/Hostesses handle restaurant reservations by phone or in person for all guests
  • Plan out the seating chart and organize the reservations
  • Accommodate guests in an organized manner ensuring optimum use of tables
  • Say goodbye to guests after each visit and ensure customer satisfaction by asking about their experience
  • Diplomatically handle guest complaints, always polite and maintaining a professional manner
  • An extensive knowledge of food and beverage service
  • Must be able to read, write, speak and understand English well
  • Equipment Used: Cash Register, Printer, Telephone, Computer, POS System, and Vacuum, Cleaning Solvents Travel Requirements: Little or No Travel (>10%) Lifting Requirements: LIGHT - Lifting 20 pounds maximum with frequent lifting and/or carrying objects up to 10 pounds Physical Requirements: BENDING CONSTANT KEYING/FINGERING CONSTANT HEARING CONSTANT REACHING CONSTANT SEEING CONSTANT SPEAKING CONSTANT STANDING CONSTANT WALKING CONSTANT LIFTING OCCASIONAL
80

Amaya Host / Hostess Resume Examples & Samples

  • Must possess basic computational ability
  • Ability to solve problems and make rational decisions
  • Knowledge of Restaurant operations, its services, and facilities
  • Must have superior guest service abilities as well as a complete understanding of California serving guidelines
  • Most work tasks are performed indoors. Temperature generally is moderate and controlled by Restaurant environmental systems
  • Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Length of time of these tasks may vary from day to day and task to task
  • Must be able to exert well-paced ability to multi-task in a calm manner on a timely basis
  • Must be able to lift up to 30 lbs. on a regular and continuing basis
  • Requires grasping, writing, standing, walking, repetitive motions, bending, listening and hearing ability and visual acuity
81

Host / Hostess Resume Examples & Samples

  • Key Job Functions
  • Track record of delivering exceptional guest or client experience
  • Communication skills are utilized a significant amount of time for training and safety purposes, and when interacting with guests and associates
  • Appropriate professional appearance and demeanor
  • Maintain clean surroundings
  • Follows Sonesta’s grooming standards
  • Occasional lifting up to 25 pounds
  • Pushing supply carts
82

Lobby Host / Hostess Resume Examples & Samples

  • Ideally will have experience in a guest facing role for a minimum of 12 months within the U.A.E
  • Strong Organizational skills
  • Able to work flexible hours
  • Ability to stand for long hours
  • Strong knowledge about local area
  • Welcome and greet hotel guests according to the Marriott International Standards as an ambassador or the JW Marriott Marquis Hotel Dubai
  • Offer a standard welcome drink & cold towels to all arriving guests
  • Be proactive in approaching guests who require assistance
  • Ensure to record all feedback from the guests
  • Ensure to assist the Front Desk with lobby flow during busy operating hours
  • Have a thorough knowledge of hotel facilities, restaurants and hours of operations
  • Ensure that you are on time to your duty with clean uniform and well groomed
  • Be familiar with local area, current events and activities
  • Have knowledge of Lobby Host duties and responsibilities
  • Assist Guest Relations Team with their duties and responsibilities
  • Maintain an alert position within the main lobby and do not form groups when not busy
  • Ensure constant presence within lobby
  • Able to provide directions to various destinations within the city
  • Follows L.A.K.E program and suggests recommendations according to guest needs
  • Be fully aware of all safety and emergency procedures
  • Be security conscious at all times, inform manager of anything suspicious
  • Report any accidents immediately to the management
  • Ensure that hotel entrance is clean, tidy and free of clutter at all times
  • Each associate is expected to carry out, within their capabilities, all reasonable requests by management
83

Lead Host / Hostess Resume Examples & Samples

  • Maintain a professional appearance and demeanor. Must possess excellent communication skills, be able to function effectively as part of a team, and take direction from supervisors and co-workers
  • Expected to have full knowledge of the menu and all beverage offerings within 14 days of hire
  • Greet customers immediately upon arrival to outlet, coat check if applicable, demonstrate a friendly courteous demeanor both in person and over the phone
  • Able to multi-task and maintain a professional demeanor
  • Organization of outlet seating chart, determine fairly which tables are to be seated, and seat customers in a timely manner while maintaining order in the dining area
  • Organization and maintenance of coat check area
  • Taking and canceling reservations - use of RezPak/Open Table dining system. Training will be provided
  • Certified Slip Resistant shoes are required prior to starting work. Shoes must be provided by the employee
  • Other duties can include various cleaning projects, laundry, vaccuming, helping with room setup and change over, etc
84

Host / Hostess Resume Examples & Samples

  • Welcome guests with warm interactions
  • Start the experience in an energetic and positive manner that makes the guest feel well cared for
  • Possesses a sharp eye for detail
  • Handles busy situations in a warm and professional manner
  • Identifies and recognizing repeat guests
  • Drive to make the dining experience unique and special
  • Clear and eloquent communication skills with proper grammar
  • Applicants should have a minimum of one year previous experience in a similar environment
85

Host / Hostess Resume Examples & Samples

  • ��Maintains a cheerful, courteous disposition and a neat, clean and professional image
  • ��Greets guests and opens the door for each Guest, upon entering and departing
  • ��Answers telephone within 3 rings and answers questions or directs calls to the appropriate staff member
  • ��Effectively and efficiently manages the wait list, as well as the call ahead list
  • ��Escorts guests as soon as possible to appropriate table
  • ��Communicate Guest questions or concerns to Managers as appropriate
  • ��Bids farewell to guests leaving. Ensures everything was satisfactory and invites guests to return
  • ��Keeps foyer, host area, wait area and cocktail tables clean and free of clutter
  • ��Maintains the cleanliness and organization of the Host station: Ensures all menus are stocked and properly cleaned and maintained. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with manager
  • ��Inspects restrooms periodically and maintains cleanliness standards
  • ��Performs shift change and/or opening or closing duties
  • ��Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggests alternative courses of action that may be taken
  • �Assists other team members as needed or when business needs dictate
  • �� Ability to read English
  • �� Stands/walks during 100% of shift
  • �� Reaches, bends, stoops and wipes frequently
  • �� Ability to verbalize clearly and respond to Guests
  • �� Lift up to 30 lbs. several times per shift when business needs dictate
86

Clubhouse Grill Host / Hostess Resume Examples & Samples

  • Communicate between management and servers of all reservations, guests, and comments
  • Basic knowledge of food, beverage, and menu of the restaurant
  • Knowledge of the resort to accurately answer guest questions
  • Oversee maintenance of all Reservation and Hostess equipment, software, and supplies
  • Communication of guest profile and expectations is essential to rely forward to servers and management
  • Work in a safe manner at all times and follow all safety procedures
  • Prior serving experience preferred
  • Food Handlers Card required
  • Must possess basic computer skills
87

Addison Host / Hostess Resume Examples & Samples

  • Greeting all guests, and following restaurant sitting procedures. This is a fast paced position with constant guest interaction
  • Communicate all reservations and guest comments to management and servers
  • Answer all phone calls received at the hostess stand
  • Maintain cleanliness and organization of hostess stand and entryway
  • Oversee maintenance of all Reservation and Hostess equipment, software and supplies
  • Communication of guest profile and expectations is essential to relay forward to servers and management
  • This person must have exceptional communicational skills, as well as superior guest service abilities
  • Greet each guest with a smile upon arrival and departure
  • Previous experience preferred
  • Must be able to exert well-paced ability in limited space
  • Must be able to bend, stoop, squat and stretch to fulfill daily tasks
88

Prohibition Host / Hostess Resume Examples & Samples

  • Liaise with doorman/security when nearing capacity to make sure flow of patrons into lounge is consistent and in keeping with 5 star standards of service (ie. Do not overflow the room)
  • Take care to check jackets, bags, umbrellas and any other items that guests will want to stow away for the evening
  • Prepare reservations and floor plan for service
  • Inspect condition and cleanliness of menus and wine lists; ensure designated amounts are available. Update menus and wine lists as changes occur
  • All other duties as required
  • Demonstrated ability to work with maximum accuracy, efficiency and attention to detail, maintaining a keen sense of urgency at all times
  • Strong organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced work environment
  • Excellent ability to communicate clearly, concisely, and openly in all verbal and written interactions
  • Ability to actively demonstrate initiative in job performance, including anticipating what needs to be done before it becomes a necessity
  • Excels in a team environment
89

Ski Season Host / Hostess Resume Examples & Samples

  • Greets and seats guests, presents menus to guests, informs them of special catch and soups
  • Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations
  • Takes names on a waiting list
  • Runs the floor plan board
  • Observes tables and keeps track of clean, dirty and occupied tables
  • Takes guest information and quotes wait times to guests accurately when tables are not immediately available
  • Cleans, organizes and stocks menus at host area
  • Answers phone and answers questions concerning the menu and restaurant
  • Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience
  • Fills to-go orders, if applicable
  • Maintains restrooms throughout shift
  • Sweeps foyer and front entrance area frequently
  • Performs other duties as directed
  • Stress Management/Composure
  • Customer Service: A friendly, relaxing demeanor, courteousness and quick service will help you get repeat customers
  • Stamina: Expect long, busy days on your feet. You also might need to lift heavy objects like trashbags, kegs, or pallets of stock
  • Teamwork: You will be working with other servers, bussers, bartenders and cooks to make a great dining experience. Being a team player is essential
90

Host / Hostess Resume Examples & Samples

  • Completing opening and closing duties, i.e. daily cleaning, dining room preparation, moving and arranging tables and chairs, reservation bookings, confirmations and cancellations, coordinating FOH and BOH with regards to services, guests, allergies, VIPs, etc
  • Meet, greet and seat guests and coordinate with other colleagues and MOD regarding preferences, allergies and special occasions
  • Working in a team atmosphere to provide exceptional service, acting as the floor leader directing flow of guests to maintain effective pacing with seating
  • Prioritizing and completing multiple tasks simultaneously
  • Participating in ongoing learning opportunities and enhancing their skills, abilities and professionalism for personal growth and development
  • Maintaining extensive knowledge of outlet operations and menus
  • Providing phenomenal guest experiences resulting in lasting memories for our guests
  • Previous experience in a fast paced restaurant is an asset
  • Possess Alberta Pro-serve Certification
  • Previous Open Table or similar reservation system experience an asset, but not required
  • Knowledge of food, wine, and beer is an asset
91

Host Hostess Resume Examples & Samples

  • Is responsive to customer needs
  • Document food order received over the phone
  • Delivers nourishments and/or snacks to patients as ordered by physician/dietitian in a timely manner (10:00 a.m. - 6:00p.m.)
  • Utilizes good customer service skills by greeting all customers, visitors, and other staff in a friendly and courteous manner
  • Exhibits professional behavior at all times in all areas of the workplace by reporting to work neatly groomed and in proper uniform
  • Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by strictly adhering to safety and sanitation standards
  • Adheres to the organization's Business Conduct Policy at all times
  • Delivers early and late patient trays as needed in a timely manner (less than 30 minutes)
92

Host / Hostess, Desire Resume Examples & Samples

  • Paid Holidays
  • Long term Disability
  • Employee Referral Program
93

AM Host / Hostess Resume Examples & Samples

  • 401(k) Retirement Plan
  • Employee Recognition Programs
  • Employee Activities & Events
94

Chili s To-go, Host / Hostess Resume Examples & Samples

  • Maintain a clean work station
  • Clean and sanitize work areas, equipment, and utensils
  • Utilize proper food handling procedures and food safety knowledge
  • Take samples of all food items before serving the customers
  • Maintain daily temperature logs
  • Cook and prepare foods according to recipes and brand specifications
  • Responsible for using the correct portion controls when preparing and serving food items
  • Must have product knowledge to effectively service the customer and answer questions about menu items
  • Maintain a positive attitude, smile and greet customers as they approach the serving line
  • Be polite with customers during the transaction and make sure they are satisfied with their order before helping the next customer
  • Learn and accurately prepare the daily menu specials
  • Daily use of correct PPE for the task assigned
  • Prepare and package food items for the station (and date products as necessary)
  • Prepare fresh condiments including lettuce, tomatoes, onion, etc. for the line
  • Assist co-workers in setting up and breaking down stations as designated by the manager
  • Sweep and mop the floors
  • Wash worktables, walls, refrigerators, and cutting boards
  • Separate and remove waste and place it in the appropriate receptacle
  • Transfer supplies and equipment between storage and work areas by hand or by cart
  • Understand the proper use of and storage of chemicals used in the location. Be familiar with the chemical MSDS book and its contents
  • Report all injuries immediately to your manager/supervisor
  • Cross-train in other areas as required by your manager
  • Work in other areas or departments as needed
  • Must be able to effectively communicate and understand directions
  • Ability to work and succeed in a team environment
  • Must complete ServSafe Food Handlers certification
  • Basic mathematical skills are required. Must be able to add, subtract, multiply and divide
  • Must be willing to perform a variety of tasks as assigned
  • Successful completion of the ARAMARK Hourly Food Handlers training within the first 30 days of employment
  • Must be willing to follow all ARAMARK Safety Standards
  • Experience in the food service industry
95

Restaurant Host / Hostess Resume Examples & Samples

  • Greet and acknowledge guests while smiling and making eye contact
  • Recognise repeat guests while smiling and making eye contact
  • Build a rapport with guests while walking them to their table
  • Act as a liaison between management and service staff
  • Communicate guest needs, complaints and compliments to management
  • Invite and welcome guests back upon completion of their visit
  • Alert the kitchen of business flow, i.e. how many guests will soon be ordering, how many guests are having dessert, how many guests are waiting to be seated, etc
  • Walk the floor and provide floor updates to management, i.e. how many open tables, open menus, etc
96

Restaurant Host / Hostess Resume Examples & Samples

  • Obtain guests' names, number in party, physical description, arrival times and any needs for children when applicable
  • Utilizing the HOB reservation system, estimate and quote accurate wait times for tables
  • Show guests to tables, place menu in guest hands, wait for guest to be seated before leaving the tables
  • Property answer guest questions regarding the menu, music hall, events, related art, music, history and Maintain HOB safety and sanitation standards
  • Required to occasionally work Special Events that are scheduled through out the venue
  • Ability to seat guests in a high volume restaurant at a pace that maximized efficiency of service and performance of overall operations
97

Host / Hostess Resume Examples & Samples

  • Be sure to notify wait person of a new table
  • When seating the guests, give each person a menu, each child a children's menu, crayons, and activity sheet, and one wine and beer list for each table
  • Check with shift manager for other duties
98

Host / Hostess Resume Examples & Samples

  • Greets guests in a courteous and professional manner
  • Prior experience with OPENTABLE is preferred
  • Answers phone and returns phone messages
  • Maintains clean and organized work area
  • Follows all direction given by Maitre'd
99

Host / Hostess Resume Examples & Samples

  • Greet guests upon arrival, according to IHG standards
  • Answers telephone communications and takes reservations
  • Maintain accurate waiting list as needed, and alert guests when table is available
  • Receive payments and process transactions according to established policies and procedures
  • Complete all opening/closing paperwork, perform side-work
  • This role may process take-out orders; practice selling-up techniques
  • May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers
  • Ensure that wait staff stations are clean and maintained throughout shift
  • Ensure that all menus are checked and clean; inform manager if more menus are needed
  • Cleaning and or reorganization projects as necessary
  • You may also be asked to handle guest complaints
  • Special requests and assist with other duties as assigned
  • Must be flexible and able to work nights, weekends, and/or holidays as required
  • Must be able to effectively communicate in English in person and on the telephone
  • Must have excellent customer service skills
  • Must have the ability to answer multiple telephone lines and maintain composure under pressure
  • Must possess a friendly, upbeat & outgoing personality
  • Ability to compute basic mathematical calculations
  • Ability to provide legible written communication
  • Ability to effectively multi-task job responsibilities and/or projects
  • Ability to prioritize, organize and follow through
  • Ability to be a clear thinker, remain calm and resolves problems using sound judgment
  • Ability to work an 8-hr shift in all types of conditions pertinent to the job
  • Ability to comprehend instructions
  • Ability to work cohesively with co-workers as part of a team
  • Ability & willingness to perform job tasks according to established standards
100

Host / Hostess Resume Examples & Samples

  • Ability to communicate in a positive manner and interact with customer in high levels of service
  • Ability to communicate effectively and answer customer comments and questions courteously, either in person or on phone
  • Ability to respond to customer concerns as soon and possible, and communicate pertinent issues to supervisor immediately
  • Ability to read and comprehend instructions
  • Ability to effectively write simple correspondence
101

Host / Hostess Cannon Belle Resume Examples & Samples

  • Welcome guest and ascertain their dining needs
  • Seat guest and manage the seating chart
  • Assist other with side work including, but not limited to cleaning, stocking, folding silverware, etc
  • Ensure knowledge of menu
102

Host / Hostess Resume Examples & Samples

  • Welcomes each member/guest with a smile and friendly greeting and escort them to their assigned table
  • Controls the flow of work in the room by seating members/guests in station rotation while maintaining members/guest list
  • Maintains reservation book, takes incoming telephone calls, notes reservations and special request by members
  • Communicates to members/guests hours of operation and upcoming events
  • High school diploma or general education degree (GED); or one to three months related experience and/ or training; or equivalent combination of education and experience
  • Ability to read and speak English is required in order to perform the duties of the job
  • Knowledge of Microsoft Office Operations and Point of Sales system
  • Excellent written and verbal communication skills, a professional appearance, and a positive attitude
  • Must be able to lift up to 10 pounds
  • Ability to work flexible schedule, including weekends and holidays
103

Lobby Host / Hostess Resume Examples & Samples

  • Pleasant personality, good looking
  • At least 1 year experience in 5-star hotel in the same or similar role
  • College level education
  • Proficient in English both in oral and written English language
  • Knowledge of other languages would be an advantage
104

Host / Hostess Resume Examples & Samples

  • Ability to provide legible communication
  • One year of experience in similar position dealing with the general public
  • Minimum 21 years of age to serve alcoholic beverages
  • High school graduate, some college
  • Restaurant service experience
  • Certification of previous training in liquor, wine and food service
  • Any previous culinary training
  • Fluency in a foreign language, preferably Spanish
  • Certification in alcoholic awareness program
  • Computer training
  • Knowledge of local activities and attractions appropriate for restaurant clientele
  • Ability to focus attention on guest needs, remaining calm and courteous
  • Ability to promote positive relations with all individuals who approach the restaurant and by telephone
  • Ability to exercise good judgment with difficult guests
  • Ability to think clearly, quickly, maintain concentration and make concise decisions in pressure situations
  • Ability to prioritize, organize and follow up
  • Ability to focus attention of details
  • Ability to suggestively sell selected food and beverage items
  • Ability to maintain confidentiality of guest information and pertinent hotel data
  • Ability to provide clear, pleasant telephone communication with proper grammar
  • Ability to remain stationary at assigned post when specified
  • Ability to endure abundant physical movements throughout the work areas
  • Ability to perform job functions with minimal supervision
  • Ability to relay instructions, delegate work and follow up
  • Prior guest relations training
  • Ability to use Micros system
  • Maintain complete knowledge of
  • Scheduled daily activities and in-house groups
  • Daily house count
  • Hotel extension numbers
  • Beeper number/radios carried by hotel personnel
  • Hours of operation of each outlet, ambiance, menu selections and price range
  • Features and services provided by the hotel
  • Maintain complete knowledge of all menu items, specials, 86'd items, liquor brands, beers and non-alcoholic selections available in the restaurant
  • Be familiar with the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list
  • Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving
  • Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
  • Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended
  • Maintain complete knowledge and comply with all departmental policies and service procedures
  • Prepare station chart and assign stations to staff following departmental procedures
  • Set up Host (ess) station with necessary supplies; maintain cleanliness at all times. Report shortages to Supervisor
  • Inspect the restaurant environment and entrance area, ensuring that all standards are met; rectify any deficiencies; maintain cleanliness at all times
  • Place newspapers in designated areas for breakfast as specified in departmental procedures
  • Inspect tables and stations, ensuring that all set-ups meet the department standards. Check throughout meal period. Relay deficiencies to respective personnel and follow up on corrections
  • Guide the Servers and Server Attendants in table set-up needs to ensure optimum service to guests
  • Answer restaurant telephone courteously and efficiently as specified in departmental standards
  • Take, record and confirm restaurant reservations/cancellations as specified in departmental standards
  • Greet and acknowledge all arriving guests, however busy and whatever time of day
  • Escort guests to tables and assist in seating at tables; present menus and extend congenialities in accordance to department guidelines
  • Anticipate guest needs and respond promptly
  • Accommodate all requests for information courteously
  • Communicate V.I.P. arrivals and special requests to designated personnel for follow up
  • Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction
  • Monitor and ensure that all aspects of service conform to departmental standards. Notify respective personnel for problems to be corrected
  • Extend courteous departures as guests leave the restaurant
  • Ensure tables are cleaned and reset according to standards
  • Complete closing duties as assigned
  • Oversee and check completion of staff's closing duties
  • Oversee all aspects of restaurant during absence of Manager and/or Supervisor
  • Legibly document pertinent information in restaurant log book
  • Be familiar with operation of Micros system and manual system procedures
  • Successful completion of the training/certification process
  • Assist in set up of room and service of food and beverages to guests as assigned to ensure optimum service to guests
  • Assist in cashiering procedures where time demand exists
  • Take, record and relay messages in accordance with standards
  • Complete storeroom requisitions as assigned
  • Obtain cigars/cigarettes when requested by guests
  • Follow maintenance program and cleaning schedule
  • Legibly document maintenance needs on work orders and submit to Manager
  • Attend menu and wine tasting as scheduled
  • To carry out official orders of his/her immediate manager
  • To follow all fire and work safety programs and SOP’s
105

Host / Hostess Resume Examples & Samples

  • Be attentive of guests’ needs assist in providing a pleasant dining experience
  • Pay out servers’ and service attendants’ tips if appropriate
  • Know how to properly take reservations for outlets
  • Have a thorough knowledge of menus and current specials in all applicable departments
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
  • Perform other duties as requested by management
106

Lead Host / Hostess Resume Examples & Samples

  • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards
  • Minimum six months experience in a similar position, preferably with a luxury or ultra-luxury restaurant
  • Previous supervisory experience
  • Ability to communicate (verbal and written) in English with co-workers, guests and management
  • Have a warm, friendly and hospitable presentation
  • Working knowledge of MS Word, Excel
  • Knowledge of PMS and hotel point of sales systems including Open Table
  • Ability to stand for prolonged periods of time
  • Exceptional guest relations skills
107

Host / Hostess Resume Examples & Samples

  • Welcome guests and assist with their dining needs
  • Seat guests and manage the seating chart through the computer
  • Assist others with side work including, but not limited to cleaning, menu arrangement, stocking, folding, silverware, etc
108

Host / Hostess Resume Examples & Samples

  • Ensure efficient operation of dining room by overseeing preparation of dining room for service. Communicate to Chef and Kitchen staff any pertinent information, such as special menu needs for guests and expected number of guests to be served for each meal period, and guest satisfaction issues. It is essential these duties be discharged in a timely fashion. Monitor proper level of staffing for AM shift Cashier, if necessary, alert Beverage Supervisor to arrange substitute. Open Team Service function on Micros 3700
  • Handle station assignments
  • Have a basic understanding of the operation and functions of Micros 3700 Point of Sale system including menu maintenance, basic troubleshooting, and understanding of all server functions within the system. Assist with the accurate and timely processing of all guest checks
  • Inform Dining Room Manager concerning situations or circumstances that require his/her action or attention, including corrective action. Provide support in all areas of the dining room operation. Assist with maintaining staffing at the proper level of service. Offer suggestions on possible methods of improving service and efficiency. Offer marketing ideas to increase customer base
109

Host / Hostess Resume Examples & Samples

  • Set up the host/hostess stand, review the reservation book and make recommendations as to the set-up of the room
  • Stock an adequate supply of complimentary newspapers
  • Inspect the cleanliness of each section of the dining room and the private dining room and make necessary improvements as well as check each table prior to opening to ensure its proper set
  • Inspect every menu and list to ensure their condition, appearance and the proper inserts
  • Develop a complete working knowledge of the menus, menu ingredients and what is unavailable for the day
  • Ensure each employee is completing side work duties
  • Handle guests without reservations or those waiting for others to join them
  • Hold chairs for guests as often as possible when seating them
  • Address guests by name whenever possible
  • Address guest dissatisfaction immediately and inform the manager of the action taken
  • Answer telephones according to Four Seasons' standards and take reservations or provide information regarding the restaurant or any other hotel service
  • Perform other tasks or projects as assigned by hotel management and staff
  • Be a part of a cohesive team with opportunities to build a successful career with global potential
  • Competitive Salary & Wages
  • Excellent Training and Development Opportunities
  • 401k Participation with Company Matching Program
  • Complimentary Employee Meals
  • Complimentary Dry Cleaning for Employee Uniforms
110

Buffet Host / Hostess Resume Examples & Samples

  • Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required
  • Complete all assigned closing duties at end of shift
  • Must be physically mobile with reasonable accommodation
111

Epic Host / Hostess Resume Examples & Samples

  • Greet and seat guests waiting at entrance
  • Place silverware on table when seating guests
  • Become familiar with various floor plans and utilize appropriately during assigned shifts
  • Observe tables for availability
  • Asses tables for cleanliness and coordinate with other staff
  • Quote wait time to guests accurately when tables are not immediately available
  • Interact with guests as they leave the restaurant to ensure positive dining experience
  • Assist with wrapping of silverware and other side duties as needed
  • HS Degree or equivalent work experience related to the nature of the position
  • Ability to perform basic mathematical operations such as addition, subtraction, multiplication and division
112

Fluties Host / Hostess Resume Examples & Samples

  • Responsible for promoting a positive influence in the community and participating in company-sponsored events
  • Provides personalized service and uses guest’s name during all interactions. Greets each guest entering restaurant
  • Maintains proper seating and reservation documentation
  • Knows and promotes current casino events and programs and can give guests directions to all casino areas
  • Able to work in constricting areas
  • Able to work at a fast pace in often crowded/noisy environment
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
113

Host / Hostess Resume Examples & Samples

  • Providing fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and welcome, each guest entering restaurant
  • Seating guests in restaurant as per specified rotation requirements
  • Maintaining proper seating and reservation documentation
  • Monitoring restaurant for table availability
  • Keeping designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards
  • Assisting servers and bussers in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required
  • Completing all assigned closing duties at end of shift
  • Knowing and promoting current events and programs and can give guests directions to all areas
  • Thanking customers, inviting them back, wishing them luck and making it easy for them to get back in play
  • This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming Mahoning Valley reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members
  • Able to work on a POS system
  • Able to count cash
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as
114

Host / Hostess Cafe Resume Examples & Samples

  • Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members
  • Respond to “to go” orders including packaging orders, and delivery to guests
  • Meet department uniform, appearance and grooming requirements
  • Ability to earn and maintain TiPS certificationAvailable to work required schedule which may include nights, weekends, holiday and overtime as needed
115

Host / Hostess Resume Examples & Samples

  • Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff
  • Competes any reasonably requested job duty or any reasonable request made by you manager or management personnel
  • Must have an outgoing, energetic and enthusiastic attitude Must enjoy hosting others Must be comfortable initiating conversations and creating a fun environment with our guests
116

Host / Hostess Sports Bar Resume Examples & Samples

  • Greet and welcome guests, assign seating, and escort guests to their table
  • Follow company procedures for seating guests including understanding and following station charts and maintaining customer flow and introduction of server
  • Participate as a team member with all servers, bussers, supervisors and kitchen staff in maintaining a smooth and efficient operation
  • Respond to telephone inquiries including making reservations and taking messages as needed
  • Meet department uniform, appearance and grooming requirements
  • Ability to earn and maintain TiPS certificationAvailable to work required schedule which may include nights, weekends, holiday and overtime as needed
117

Lucky Taco Host / Hostess Resume Examples & Samples

  • Provide stellar customer service
  • Complete sales to customers including taking money in payment of sales, counting appropriate change, appropriate handling of cash payments, properly processing comps, and appropriate accounting for cash, credit, and comp receipts as needed
  • Assist servers and bussers in maintaining dining areas including taking orders, delivery and bussing as necessary for the efficient operation of business
  • Minimum of one to three months of related experience <