Field Service Representative Resume Samples

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ED
E Dietrich
Emelia
Dietrich
71574 Adriana Point
Los Angeles
CA
+1 (555) 880 3661
71574 Adriana Point
Los Angeles
CA
Phone
p +1 (555) 880 3661
Experience Experience
Phoenix, AZ
Field Service Representative
Phoenix, AZ
MacGyver and Sons
Phoenix, AZ
Field Service Representative
  • Participate in on-site project management (start-up and commissioning), troubleshooting, Clean In Place, PVC repair, cut / glue up to, but not limited to 6" PVC, valve change outs, back-washing, air scrubbing, sluicing, chemical drum / tote change outs, filter bag and cartridge filter replacements, RO membrane replacements, basic electrical troubleshooting, etc
  • Assist accounts by monitoring and analyzing inventory levels and presenting courses of action
  • Provide regular reports to sales organization detailing company activity in the territory, as well as communicating on the competitive arena
  • Participate in on-site project management (start-up and commissioning), troubleshooting, Clean In Place, PVC repair, cut / glue up to, but not limited to 6" PVC, valve change outs, backwashing, air scrubbing, sluicing, chemical drum / tote change outs, filter bag and cartridge filter replacements, RO membrane replacements, basic electrical troubleshooting, etc
  • Collect funds on behalf of CDF for charges, curtailments, sold and unpaid units (SAUs), mature items, deductibles, demonstrators, service charges, insurance charges or other miscellaneous charges
  • Plan effective routing of inspections to ensure maximum risk containment with minimal input from territory manager
  • Company car provided with all work related expenses
Philadelphia, PA
Jbc-p / Bft-g Field Service Representative
Philadelphia, PA
Gorczany Inc
Philadelphia, PA
Jbc-p / Bft-g Field Service Representative
  • Provides assistance to the S6/G6/C6 and S-3/G-3
  • Assists S6/G6 on Role management procedures
  • Provides technical assistance to the ELM shop
  • Provide Commanders and Staff with recommendations on SOP development
  • Assists S6/G6 on developing Maintenance programs and SOPs. for PMCS programs (daily, monthly, semiannually, annually)
  • Provides advanced technical training to ensure fault verification
  • Ensure that all MT 2011’s are properly reported when install and gain access to the BFT network
present
Philadelphia, PA
Senior Field Service Representative
Philadelphia, PA
Reynolds-Ward
present
Philadelphia, PA
Senior Field Service Representative
present
  • Assist SCHNEIDER ELECTRIC Service Partners in site visits, evaluating technical and professional performance
  • Assist APC by Schneider Electric Service Partners in site visits, evaluating technical and professional performance
  • Provide preventive maintenance of Stratasys’ hardware products at the customer’s facility
  • Perform Startup/Commissioning on all equipment across the entire APC by Schneider Electric Precision Cooling product line
  • Provide pre-sales and/or post-sales technical support to customers including commissioning, installing, testing, and maintaining products, equipment, and systems
  • Properly document, label, and return all defective parts utilized in the repair of APC by Schneider Electric equipment to the designated disposal/repair location
  • Perform Startup/Commissioning on all SCHNEIDER ELECTRIC equipment across the entire SCHNEIDER ELECTRIC product line on single module and multi-module systems
Education Education
Bachelor’s Degree in Construction Management
Bachelor’s Degree in Construction Management
University of California, Irvine
Bachelor’s Degree in Construction Management
Skills Skills
  • Excellent public speaking ability on highly technical subjects
  • Strong product application knowledge
  • Ability to deal with problems involving a few concrete variables in standardized situations
  • Highly organized, self-motivated and available for a high quantity of travel
  • Ability to travel extensively (up to 80%) and working knowledge of hydraulic tools and systems, machinery attachments and/or construction equipment
  • Detail oriented with good problem solving skills
  • Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instruction
  • Thorough understanding of HVAC principles, specifically cooling and basic knowledge of electricity
  • Perform basic Power Audits of customer’s distribution systems, working with Sales to complete Availability Assessments
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence
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15 Field Service Representative resume templates

1

Field Service Representative Resume Examples & Samples

  • Conduct one-on-one and single/multiple store clinics on product knowledge, merchandising strategies, and selling skills training on a weekly basis
  • Actively participate in brand building through selling events, seasonal marketing promotions and store openings
  • Assist accounts by monitoring and analyzing inventory levels and presenting courses of action
  • Provide regular reports to sales organization detailing company activity in the territory, as well as communicating on the competitive arena
  • Work with channel teams (planning, merchandising, marketing) to ensure objectives and needs of the channel are being addressed at the account level 7. Work with account executive team in the development of seasonal business plans, seasonal line presentations and in season at- once business including inventory analysis
2

Field Service Representative Resume Examples & Samples

  • Assess condition of collateral. Promptly and accurately report findings via daily uploads to confirm CDF's collateralized position
  • Collect funds on behalf of CDF for charges, curtailments, sold and unpaid units (SAUs), mature items, deductibles, demonstrators, service charges, insurance charges or other miscellaneous charges
  • Plan effective routing of inspections to ensure maximum risk containment with minimal input from territory manager
  • Conduct repossessions and collateral reclamations based upon audits of dealers'records
  • Obtain financial statements, insurance binders and other pertinent documentation from dealers, as needed
  • Bachelor's Degree or High School Diploma/equivalent certificate with 2+ years' experience in risk management, accounting, auditing, or credit assessment
  • Proficient in the use of PC/Microsoft Office applications
  • Excellent communication skills- interpersonal, oral and written
  • Strong problem solving and mathematical skills
  • Self-starter with high attention to detail and accuracy
  • Clean driving record REQUIRED
  • Frequent overnight travel required
  • This is an entry-level position
  • Company car provided with all work related expenses
  • Previous work experience in Field Services
  • Knowledge of floor planning in the financial services industry
3

Field Service Representative Resume Examples & Samples

  • Utilize consultative approach in an effort to present the value of TWC products and services Door to Door, with the purpose of retaining core products and customers, and selling TWC products and services to existing customers, and Win-Back customers from competitive service providers
  • Retain and upgrade customers by providing a total quality checklist to ensure our customers are receiving exceptional services. This includes providing assistance on billing inquiries, education, technical assistance, and promoting our additional features such as Start Over, or TWC TV.com
  • Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines. Escalate unresolved complaints in a timely and effective manner, in accordance with escalation guidelines
  • Document customer transactions, and provide accurate information to Order Entry Representatives
4

F Field Service Representative Resume Examples & Samples

  • Administration
  • E-business
  • Research/Development
5

Nordic Field Service Representative Resume Examples & Samples

  • Conduct floor-checks at dealer locations in line with company procedures including accurate completion of all audits with a full reconciliation of all financed units
  • Completion of other non-standard collateral audits whilst making appropriate recommendations and following up on action points
  • Plan an effective monthly schedule of audits ensuring that all audits are completed within set time frames
  • Resolve any disputes that may arise at the floor check and to call into the appropriate Account Manager to assist
  • Identify any situations which place the company in a potential risk position and to keep Risk Management properly informed
  • Build good and productive relationships with dealers
  • Ensure that all associated administration is completed within required time frames
  • Other duties detailed by the Nordic Portfolio Control Manager
  • Communication skills - ability to communicate directly with customers, vendors and GE colleagues; relay required information clearly and succinctly to the customer; ability to listen to the customer seeking clarification of details given to resolve problems; diplomatic and articulate manner
  • Ability to access and update computerised information
  • Understand products/services offered
  • Work within the framework of company regulations e.g. data protection, ensuring compliance at all times
  • Ability to work independently and be away during the weeks
  • Fluency in Swedish and English
  • Must clearly exhibit and embrace GE Growth traits
  • External focus anticipates events that could impact on deliverables and manages around them
  • Imagination to confront difficult circumstances in a creative way and pushes for success
  • Display inclusiveness by incorporating input from others into decisions and implementation
  • Develop expertise in a function or domain, using depth of knowledge as a source of confidence to drive change
  • Financial qualification
  • Audit Experience
  • Understanding in Norwegian
6

Field Service Representative Resume Examples & Samples

  • Prepare for account call by having sell sheets, pricing, POS and cold samples
  • Build/maintain relationships with store managers/receivers, distributor management and distributor reps
  • Educate distributors’ sales representatives and newly hired FSR personnel as required on product knowledge and Company sales methodologies, procedures and current promotions. Communicate daily with distributor reps
  • Attend and participate in distributor meetings on a regular basis and arrive early to network with management and reps
  • Set up and conduct distributor rep ride-alongs
  • Domination in terms of space, absolute first and taking space from competition
  • Attend/set up promotions/demos such as visiting accounts during special promos/events for brand awareness in and outside of an assigned territory
  • Provide reports on day-to-day sales activities and results as required by the Company, and provide necessary back-up to support sales and bonus program objectives
  • Comply with Company initiatives and policies, including the Company’s Vehicle and Driver Safety Policy
  • Perform other related duties as may be assigned from time to time
7

Field Service Representative Hansen s Resume Examples & Samples

  • Obtain new distribution within assigned territory of entire HBC portfolio and support with POS to ensure pull through from the shelf
  • Coordinate new distributor launches and crew drives
  • Stock shelves, set shelves for more space and build or clean up existing displays
8

Field Service Representative Resume Examples & Samples

  • Provide informal training to personnel on techniques pertaining to the installation, operation, maintenance, adjustment, calibration, troubleshooting, bench check, inspection and repair of the prime equipment/systems
  • Advise on the use of tools and equipment associated with the engine
  • Use self-initiative and judgment to identify problems, conduct thorough investigations to determine root causes, generate recurring reports on all engine related activities, and coordinate solutions between P&W Logistics’ Program Managers, CSE, and Country Managers
  • Provide leadership and technical support to resolve technical and logistics issues involving the Intermediate and Organizational levels of operation
  • Interpret applicable specifications, processes, methods, procedures, technical order work packages, and other information related to maintenance and operation tasks
9

Field Service Representative, Uh-a/l/m Resume Examples & Samples

  • Communications
  • General Management
  • Hourly
  • Strategic Planning
10

Field Service Representative Resume Examples & Samples

  • Reviews and recommends approval requests and ensures all operating and action measures are completed within established timeframes
  • Reviews and audits financial records such as bank statements, cash receipt journals, and sales documents to ensure compliance with repayment terms
  • Ensures timely and accurate responses to customer inquiries, questions, documentation issues, billing errors, disputes, program changes, and opportunities
11

F Field Service Representative Resume Examples & Samples

  • Provide constant analysis of practices in order to improve the quality of engine operation and maintenance, recommending changes as applicable
  • Demonstrate the best methods for performing maintenance tasks, in compliance with technical procedures
  • Emphasize safety precautions required during the performance of operation and maintenance tasks
  • Foster the ACE principles and continuous improvement practices to minimize costs and satisfy customers
  • Use technical and teaming skills to ensure customer Fleet Readiness Excellence
  • Maintain a sound business relationship with the customer at the base, logistics command, and headquarters ensuring customer satisfaction
12

Field Service Representative / PBL Manager Resume Examples & Samples

  • Coordinate F135 propulsion system maintenance activities in the P&W engine shop and flight line operating areas
  • Perform controls activities related to aircraft download processing and analysis, propulsion system software loads, activation and monitoring of propulsion system MBITs
  • Assist customer in performance of F135 propulsion system maintenance, ensuring activities are performed IAW technical data and safe engine operation practices
  • Support Government Property Management processes
  • Work closely with P&W Customer Support Engineering to resolve technical and logistical problems involving F135 engine operation and maintenance through use of MERLIN and ALIS system
  • Responsible for supervising a group of hourly employees
  • Hold employees accountable while maintaining a key working relationship
  • Ensure World Class safety culture is maintained and respond to all EH&S requirements promptly
  • Actively support ACE initiatives and ensure employee safety by complying with and supporting EH&S activities
  • Provide leadership and direction with emphasis on team building through daily toolbox meetings, effective communications, and in developing an efficient team that is responsive to production requirements and change
  • Work closely with P&W Customer Support Engineering to resolve technical and logistical problems involving F135 engine operation and maintenance through the use of the Autonomic Logistics Information System and MERLIN System
13

F Field Service Representative Resume Examples & Samples

  • Provide technical expertise as required
  • Work with CSE on part and Technical Order Data issues
  • Work closely with all customers to resolve quality issues through ACE initiatives
  • Provide support to team members in developing and executing Time Compliance Technical Orders
  • Prepare and brief F119 HMC engine and modules status
  • Prepare weekly reports for management
  • Initiate and track deficiency report in the Joint Deficiency Report System
  • Second shift will be required
14

F Field Service Representative Resume Examples & Samples

  • Coordinate F135 propulsion system maintenance activities with the Lead FSR, flight line operating areas, squadron and Lockheed Martin maintenance operating areas
  • Perform controls activities related to aircraft download processing and analysis, propulsion system software loads, activations and monitoring of propulsion system Prognostic Health Monitoring, Engine Health Reporting Codes, and Maintenance Built In Test Systems (MBITS)
  • Advise and assist the Customer in performance of F135 propulsion system maintenance, ensuring activities are performed IAW technical data and safe engine operation and maintenance procedures. Activities include fault isolation/troubleshooting and F135 repair actions consistent with the F135 Unit Level Maintenance Concept
  • Support Government Property Management processes for program execution, to include but not limited to Support Equipment (SE), tooling, supply and government processes
  • Work closely with P&W Customer Support Engineering to resolve technical and logistical problems involving F135 engine operation and maintenance through the use of the Autonomic Logistics Information System (ALIS) and MERLIN System
  • Use initiative and judgment to identify problems, conduct investigations to determine root causes, and implement corrective actions
  • Actively interface with local MCAS Iwakuni/Yuma personnel at all levels from senior leadership to the newest recruits
  • Provide timely insight to PW management relative to emerging issues and relationship with this newest P&W customer
15

F OT&E Supervising Lead Field Service Representative Resume Examples & Samples

  • Coordinate F135 propulsion system maintenance activities with the OT&E squadrons, Joint Operations Test Team maintenance planners, and P&W team
  • Perform Controls activities related to aircraft download processing and analysis, propulsion system software loads, activations and monitoring of propulsion system Prognostic Health Monitoring, Engine Health Reporting Codes, and Maintenance Built-In Test Systems
  • Advise and assist the customer in performance of F135 propulsion system maintenance, ensuring activities are performed in association with technical data and safe engine operation/maintenance procedures. Activities include fault isolation/troubleshooting and F135 repair actions consistent with the F135 Unit Level Maintenance Concept
  • Support Government Property Management processes for program execution, to include but not limited to support equipment, tooling, material supply, and government processes
  • Actively interface with local Edwards OT&E military personnel at all levels from senior leadership to the newest recruits
  • Provide timely insight to PW management relative to emerging issues and relationship with the engine and the weapons system
16

Field Service Representative Resume Examples & Samples

  • Educate and excite retail associates on Smartwool brand and product offering through training and in-store events
  • Maintain up to date and comprehensive product knowledge and technical information for Smartwool and that of the competitive set
  • Work with retailer on the sales floor and stock product as needed
  • Provide national and regional tradeshow support including customer relations and line presentation
  • Drive sell through by identifying at once opportunities
  • Work in conjunction with Sales Reps and FSR Manager on seasonal account plans, territory focuses, promotional activities, and brand level initiatives Support local, regional, and national field marketing and brand events
  • Work with FSR Manager and Sales Reps to create and manage a comprehensive and efficient travel calendar and travel swing planning tools and master territory account lists
  • Create and manage budgets necessary for clinic events, training tools, and other required expenses
  • Support in-store Visual Merchandising needs
  • Bachelor Degree in relevant field preferred
  • 2+ years business experience which may include retail, customer service, or marketing
  • Must have a passion for the outdoors and be an outdoor performance “user” in order to understand how the consumer thinks and how to best develop sell through strategies and training programs
  • Must have strong communication skills with proven success in delivering presentations to any number of individuals
  • Must be creative and have high energy
  • Must be willing to work alongside the retail associates
  • Requires ability to manage work schedule in a position which calls for significant independence
  • Based in North American-Mid-Atlantic region
  • Requires 80% travel throughout sales region
17

Field Service Representative Resume Examples & Samples

  • Candidate must have excellent interpersonal and presentation skills, ability to work independently, possess solid organizational, analytical and communication skills and have the ability to be adaptable to an ever-changing field environment
  • Proficiency in Microsoft Word, Excel and Powerpoint also required
  • Establish and maintain Timberland visual merchandising standards with key accounts across Department, Independent and Sporting Goods channels
  • Conduct in-store clinics to train store associates on the Timberland brand, products and key technologies
  • Develop events in your local communities
18

Field Service Representative Resume Examples & Samples

  • Responsible for entire projects and event management with significant scope and complexity
  • Contributes to the department or business unit by applying their advanced knowledge of one or more functional areas
  • May develop and coach others
  • Has significant engine technical knowledge that extends across multiple disciplines
19

Field Service Representative, SW Ontario Resume Examples & Samples

  • Represent New Balance at all sponsored events, and effectively set up booth and displays to maximize brand awareness and gauge consumer comments and feedback. Operate as the ‘eyes and ears’ of the brand concerning consumer trends and New Balance’s grassroots running program
  • Taking stores inventories or reporting any missed products/opportunities to your Account managers during your store visits
  • Accountable for overall New Balance Canada POP and Merchandising budget along with travel budget
  • Lead and manage promotional giveaway materials
  • Requires Minimum of 2 years college degree or equivalent, University degree an asset
  • Proficient in excel, Word, PowerPoint, Outlook
  • English (French is an asset)
  • Frequent travel required; able to work at nights and weekends
  • Running enthusiast
20

Field Service Representative Resume Examples & Samples

  • Maintaining/testing of complex systems
  • On-site installation, repair, maintenance and test activities directly supporting our customer base
  • Provide technical support in the maintenance and repair of equipment
  • Work on flight line, aircraft and ground support equipment
  • Support Production and the Integration and Test of equipment
  • Maintenance and control of assigned tools/test equipment and spare parts
  • Assist with the return and repair of customer owned assets using the RMA process
  • Performs other administrative duties associated with the job, including but not limited to electronic expense reports, daily time cards, Field Service Reports
  • Ensures that all assigned tasks are completed accurately and in a timely manner
  • Required to prioritize open tasks and complete on schedule and on budget
21

Field Service Representative Resume Examples & Samples

  • Respond to inquires from advisors and field leadership regarding routine advisor compensation, including advisor payroll, terminations, and other field compensation and payroll-related issues, as well as FINRA licensing, registration, or continuing education, and tracks all advisor contact in appropriate systems
  • Contact is predominately via an in-bound phone queue or email, by may also include out-bound contact as necessary
  • Resolve less complex inquiries regarding advisor compensation or licensing requirements, such as address
  • Changes or continuing education status updates utilizing computer-based systems, as well as proactively assist advisors with payroll and licensing related issues, including basic troubleshooting advice regarding the advisor payroll system or FINRA continuing education tracking system
  • Continue to develop and understand more complex advisor compensation, payroll, and licensing issues initiated by advisors, ensuring that all pertinent and necessary information communicated from advisors is accurately entered into the system and forward these issues onto service representatives for completion, asking appropriate questions of the advisor to ensure that all necessary information is entered to ensure timely resolution
  • Support and advise branch offices and advisors on FINRA and state insurance registration requirements processes, as well as communicate pro actively any changes to FINRA or insurance registration policies and processes via phone and e-mail, in addition to assisting with basic troubleshooting on FINRA or insurance registration issues initiated by advisors
  • High School degree or equivalent
  • Zero to one years of experience
  • Excellent customer service skills that include the ability to explain policies or concepts in a straightforward, easy-to-understand manner
  • Strong written and spoken communication skills
  • Previous customer service experience strongly
  • Product-specific or financial services industry experience
  • One to three years of experience
22

Brazil CT Field Service Representative Resume Examples & Samples

  • Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned products, in the coverage area
  • Responsible for knowledge of assigned coverage area product lines, their associated configuration installations, operation, reporting and represents the most direct access to all appropriate internal functions to support the customer
  • Establish and maintain relationships to provide on-going technical and business support to assigned customers in designated geographic coverage area, while providing customer insight / intelligence as necessary throughout our organization
  • Provide on-site / on-equipment and classroom training to Civilian personnel on installation, maintenance and operation techniques pertaining to the adjustment, calibration, trouble-shooting, bench check, routine maintenance, repair and inspection of the prime equipment/system
  • Provide advice in the identification of and instructions on the use of special tools, handling equipment associated with the related equipment / system
  • Devise and implement local informal training programs, including advice in identifying needed training programs
  • Emphasize safety precautions to be taken in all training provided
  • Render technical advice to resolve difficult and unusual maintenance problems
  • Provide consistent analysis of maintenance difficulties and provide advice on the establishment of maintenance, inspection and training programs designed to improve the quality of maintenance changes as appropriate
  • Provide liaison through which information, related to maintenance and operational problems, available via product support engineering and programs, can be quickly disseminated to Civilian operations and maintenance personnel
  • Provide advice, as requested, to Civilian and Military personnel in accident investigation, preparing failure data reports and unsatisfactory reports Qualifications/Requirements
  • Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Services)
  • Minimum of 3 additional years of experience in Customer Service Management
  • Ability and willingness to travel as required
  • Ability and willingness to relocate to domestic or international locations to support needs of the business
  • Ability to possess or obtain a US Security Clearance
  • Evidence of strong customer interaction and communication skills (oral & written)
  • Candidate must be a self-starter capable of executing responsibilities in an independent manner, to work independently, without technical guidance, to perform all tasks
  • Demonstrated strong interpersonal and leadership skills
  • Possess the ability to influence others and lead small teams
  • Ability to prioritize and execute several projects / tasks simultaneously to meet deadlines
  • Effective problem identification and solution skills
  • Proficient in Microsoft Office products (Word, Excel, Powerpoint, Outlook)
  • Evidence of the ability to work in a fast paced, dynamic, entrepreneurial environment where growth and professionalism will be achieved largely through creativity, high integrity, reasoned and thoughtful judgment, sense of urgency, a balance between strategic and tactical skills and a willingness to “roll up the sleeves.”
  • Bachelor's Degree from an accredited university or college
  • Possess knowledge of the learning process and how to transfer technical knowledge to less qualified personnel, including the ability to express thoughts in both oral and written communications to customers where English is not the primary language
  • Possess a high degree of tact, diplomacy, and the ability to work and cooperate harmoniously with Civilian and Military personnel
  • Possess a thorough practical and theoretical knowledge of the CT7/T700 equipment / system, with emphasis on maintenance, modification and repair, use of test equipment and integration of individual assemblies / components into the overall system
23

Fsr-field Service Representative Resume Examples & Samples

  • Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products
  • Provide on-site interpretation of data and technical instruction
  • Provide Project and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate
  • Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions
  • Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports
  • Assure that equipment and parts meet established schedules
  • Make recommendations on findings
  • Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements
  • Bachelor’s degree in Engineering is preferred
  • Able to interface at all levels of the organization both internally and externally
24

Field Service Representative Resume Examples & Samples

  • High School Diploma / GED / Home School Certification OR international equivalent to High School Diploma
  • Minimum of 2 years of experience in the water industry or in a related field (OR a minimum of 4 years training (college, military, vocational / technical school)
  • Proficiency in the Microsoft Office Suite (Power Point, Word, Excel) and ability to learn company and site specific computer applications
  • Minimum of 2 years Field Service experience – in Water or related field
  • College or Technical / Trade School Degree in Engineering / Technical field and / or equivalent work experience in the industry
  • Customer focus; customer service and results oriented
  • Team player with the ability to take initiative
  • PLEASE NOTE: North Texas & Oklahoma are the preferred locations, however other U.S. locations may be considered
25

Field Service Representative Resume Examples & Samples

  • Minimum of 2 years of experience in the water industry or in a related field (OR 4 years training (college, military, vocational / technical school)
  • College or Technical / Trade School Degree in Engineering / Technical field
  • PLEASE NOTE: The South Eastern US is the preferred location, however other U.S. locations may be considered
26

Field Service Representative Resume Examples & Samples

  • Minimum of 2 years of experience in the water industry (Or 4 years training (college, military, vocational / technical school)
  • Minimum of 2 years of Field Service experience – in Water or related field
  • Has familiarity with water treatment processes and applications
  • Has strong communication (written and oral)
  • Has strong interpersonal skills
  • Is customer focused; customer service and results oriented
  • Has strong analytical skills and Business Acumen
  • Is a team player with the ability to takes initiative
  • PLEASE NOTE: Beaumont TX area is the preferred location, however other U.S. locations may be considered
27

Field Service Representative Resume Examples & Samples

  • Minimum of 2 years of experience in the water industry or in a related Industry (Or a minimum of 4 years of training (college, military, vocational / technical school)
  • Is a team player with the ability to take initiative
  • PLEASE NOTE: Tulsa OK area is the preferred location, however other U.S. locations may be considered
28

Field Service Representative Resume Examples & Samples

  • Minimum of 2 years of work experience in the water industry or in a related field OR a minimum of 4 years of training (college, military, vocational / technical school)
  • Minimum of 2 years of Field Service experience in Water or related field
  • Bachelor's Degree in Engineering / Technical field and / or equivalent work experience in the industry
29

Field Service Representative QSR Resume Examples & Samples

  • Accountable for the achievement of sales, expense and customer visit frequency targets for assigned territory, as defined by regional plan
  • Effectively communicate with all levels of management, including customer headquarters, distributor channels, and internal Ecolab organization
  • Develop & enhance existing relationships with customers while working independently & maintaining own schedule
  • Advise customers on quality assurance & conduct customer store visits to help maintain clean and sanitary establishments
  • Provide food safety & sanitation advice, as well as education & training at store level
  • Utilize problem-solving & trouble-shooting skills to install & maintain dispensing systems
  • Minimum of 2 years of field sales experience preferred
  • Professional experience in a food service, hospitality or grocery environment
  • Excellent planning & organizational skills
  • Proven ability to deliver results & possess a strong competitive desire
30

Field Service Representative Resume Examples & Samples

  • Provide day to day technical support of dealers via phone and or onsite assistance as required
  • Communicate service bulletins and alerts to dealers on a timely basis
  • Provide product performance investigation and reporting of quality and or First Notice events
  • Establish and conduct a comprehensive technical training program for service & installation technicians
  • Provide local administration of corrective action programs, concessions, and warranty claim process for dealers
  • Provide effective and timely response to consumer inquiries and complaints
  • Associate technical degree or documented equivalent experience
  • Minimum of five years field service experience
31

Field Service Representative Resume Examples & Samples

  • Installation, operation, maintain and troubleshooting of the software application and related hardware systems
  • Provide technical support for Soldiers and units in a tactical environment, as well as conducting training when needed
  • Provide support as JTAC Instructor/Evaluator (JTAC-I/E), per the Joint Close Air Support (JCAS) Memorandum of Agreement (MOA)
  • Provide classroom lecture, practical, simulator, and field instruction to JTAC students and JTACs in refresher syllabus in JCAS and call- for-fire tactics, techniques, and procedures (TTP), to include instructing and monitoring the execution of live controls
  • Primary duty location is Huntsville, Alabama with frequent travel to various locations throughout the United States and possibly OCONUS
  • Must be formerly Qualified JTAC and have maintained the JTAC qualification within the last five (5) years
  • Knowledgeable in all associated equipment and software, including, but not limited to, Harris PRC 117F, PRC-117G, IZLID IR Pointers, PRC-112 MBITRs, PRC-148 MBITRs, PRC-152 MBITRs, Quick Draw II, ROVER systems and associated equipment (i.e., ROVER receivers, antennas, SIR 2.0, SIR 2.5, Toughbook, etc.)
  • Experience in the deployment or configuration of precision weapon systems
  • Experience with military maps and coordination methodologies
  • Basic operational knowledge and troubleshooting of Android based handheld devices
  • Ability to effectively prioritize and execute tasks in high-pressure environment
  • Able to work independently and efficiently with short term deadlines
  • Strong written and oral communication skills. Must be able to clearly articulate and communicate via email, phone calls, and/or video teleconference
  • Experience in developing training materials
  • Willingness to travel (around 50%)
  • Prior experience as a military instructor is highly preferred
  • Experience in manual and automated tactical targeting familiarity using AFATDS, Ballistic Computers, Tactical Imagery programs or other fire support equipment
  • Proficiency with Microsoft Word and other Office products
  • Ability to troubleshoot hardware, software and repair cable
  • Familiarity with Personal computers, switches, routers, Internet Protocol (IP) addressing, network topologies, and troubleshooting procedures
32

Field Service Representative Resume Examples & Samples

  • Repair and support customer products
  • Provide consistent and timely communication to customer as it relates to service event (status, cost, scheduling, etc)
  • Schedule and deliver preventative maintenance service
  • Advise customers on how to properly operate instruments
  • Complete all administrative tasks (expense reports, work orders, etc)
  • Maintain spare parts inventory, tools, manuals and test equipment
  • Promptly escalate customer and/or technical issues to Regional Service Manager
  • Provide territory coverage and depot repair support, as needed
  • Promote a spectrum of service offerings to customers (including, but not limited to: installations, extended service contracts, preventative maintenance, time & material service, service parts kits and consumables, service training, validation, and wireless monitoring services)
  • Experience with
  • Cascade Refrigeration
  • Separation products
  • Controlled temperature lab product/instruments
33

Field Service Representative Resume Examples & Samples

  • Repair and support customers’ products
  • Schedules and delivers preventative maintenance service
  • Advises customers on how to properly operate instruments
  • Maintains spare parts inventory, tools, manuals and test equipment
  • Promote a spectrum of service offerings to customers (including but not limited to installations, extended service contracts, preventative maintenance, time & material service, service parts kits and consumables, service training, validation, and wireless monitoring services)
  • Associates Degree in Electronics, or equivalent experience
  • 1 -3 years job related experience
  • Hands-on lab equipment experience ( may include, but not limited to, centrifuges, incubators, refrigeration, ultra low freezer, and LN2 cryo storage )
  • Lift 75 Lbs without assistance 15% of the time
  • Lift and carry 25-30 Lbs continuously throughout the day
  • Bend, squat, stretch, and reach on a daily basis in a service function
  • Up to 10% overnight travel
  • Maintain a valid driver’s license and safe driving record
  • Proficient in Microsoft Office products and basic PC skills
  • Refrigeration /EPA certification
34

Field Service Representative Resume Examples & Samples

  • Provide field service engineering, technical assistance, scheduling and sales support direction to Field Service Representatives (FSRs) and customers in areas of installation, testing, start-up, maintenance, repair, training, and modification of electrical power distribution equipment
  • Responsible to self-manage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment
  • Deliver technical solutions to customers
  • Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations
  • Mentor less experienced technicians
  • Perform all job functions with adherence to Eaton's Philosophy and Values, as well as Safety and Environmental standards
  • Red Seal Interprovincial Journeyman Electrician or post-secondary degree/diploma in Electrical Engineering or Electrical Engineering Technology from an accredited institution
  • Minimum of 3 years of experience evaluating and servicing electrical distribution or control systems
  • Candidates must be legally authorized to work in Canada without company sponsorship
  • Applicants will only be considered if they live within a 80 km from the work location
  • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems preferred
  • Experience in performing power quality measurements, troubleshooting, and analysis preferred
  • Experience in protective relays preferred
  • Intermediate/advanced knowledge of Microsoft Office applications
  • Effective time management, prioritization, and project management skills
  • Demonstrated knowledge and practice of safety precautions related to working with electrical and electronic equipment
  • Understanding of the company's and competitor's electrical, electronic, and mechanical products
35

Field Service Representative Resume Examples & Samples

  • Minimum two years of technical college, Bio-Medical field or similar technical degree; or a proven equivalent work experience as a Field Service Engineer
  • 3-5 of progressively responsible experience in a service environment, ability to work independently with minimal supervision is required
  • 3-5
  • Ability to work effectively with persons at all levels of the organization and to represent the organization professionally
  • Demonstrated ability to self-manage
  • Requires high level of organizational and territory management skills
  • Requires demonstrated written and verbal communication skills
  • Requires consistent performance in the ability to use analytical/logical methods to identify and solve equipment related problems
  • Demonstrated strong people interpersonal skills, relating to a wide variety of people
  • Demonstrated accountability for field service administrative tasks
  • Ability to provide technical back up to a Field Service Representative I
  • Focuses on entire customer environment and needs to resolve problems
  • Ability to provide equipment overview training to technical staff at customer locations as necessary
  • Ability to travel to installation/upgrade sites for extended periods of time, willingness to work other shifts and overtime as necessary
  • Ability to practice progressive maintenance and perform preventive maintenance
  • Working knowledge of Microsoft Office (Word, Excel, Outlook)
  • Must have valid Driver’s license
36

Field Service Representative Casablanca Resume Examples & Samples

  • Utilize multi-disciplined technical expertise and company knowledge to assist the customer in achieving high levels of proficiency in the operation and maintenance of company products by investigating product problems, determining cause, and developing and implementing corrective action
  • Develop excellent relationships across multiple organizations and with all levels of commercial airline customers and company personnel to ensure customer satisfaction with company products and services
  • Be comfortable presenting technical and non-technical information to internal and external leadership
  • Provides airline operations support. Contributes to the development of strategy and support plan. Reviews maintenance engineering flight operations and performance data and researches aircraft and fleet reliability issues. Assists with developing solutions to technical and operational issues
37

Field Service Representative Resume Examples & Samples

  • Understand customer expectations and assist the customer in interpreting and using support data and documents, provide technical On-The-Job training, and act as the on-site liaison between The Boeing Company and customer personnel of widely varying backgrounds, to achieve resolution of significant technical and operational issues
  • Provide technical and operational product data to Boeing organizations
  • Serve as a customer advocate; maintain a positive attitude in crisis environment, and must have the ability to work independently with minimal direction
  • Work well in team environments, engaging with Boeing airline customers, as well as suppliers and Boeing home organizations. Occasional domestic and international travel is required
  • Provide excellent support at any hour; any length of time; i.e., on-call 24 hours per day, and 7 days per week; as the job requires, and accept additional tasks and duties as assigned by management
38

Field Service Representative Resume Examples & Samples

  • Regulatory Avionics or Airframe/Power plant licenses desirable
  • Proficient in English, both spoken and written
  • Effective at managing multiple projects simultaneously, and able to meet tight deadlines
  • More than 10 years of related experience is required. Customer support experience is highly desired
  • Must show demonstrated knowledge of transport airplane systems and structures through all ATA chapters
  • Must be proficient in English (written and verbal technical communication), and possess computer skills; specifically Windows-based Excel, Power Point, Word, Project, etc. Use of latest mobile technology is highly desirable
  • Must exhibit a high level of honesty and integrity. In short, a qualified candidate must have proven experience working in the airline maintenance and operational environment. Strong engineering background and knowledge of airline and/or overhaul maintenance is required. A qualified candidate must be an excellent communicator, able to work under pressure, and be comfortable working ALL aspects of airline customer support; i.e. from handling emergency technical problems, to coordinating on-site support visits, social functions, etc
  • Bachelor's degree and typically 8 or more years' related work experience OR a Master's degree and typically 7 or more years' related work experience or an equivalent combination of education and experience is MUST
  • Experience with Boeing 737/777 Aircraft's is preferred
39

Hf-ttl Field Service Representative Resume Examples & Samples

  • Provides special communications, technical source validation, video, audio, biometrics and locating system support associated with the TTL program
  • Installs, troubleshoots, integrates, and maintains technical services support systems including stand-along technology, technology integrated in local communication infrastructure, cellular and satellite telephone and data networks
  • Collaborates with collectors; reviews operational requirements to make recommendations on where technical enhancements are appropriate and ensures proper coordination and de-confliction
  • Trains users on systems and maintains equipment inventories and makes recommendations for tactics, techniques and procedures, adjustments, and potential development opportunities
40

Field Service Representative Resume Examples & Samples

  • Provide guidance to our customers and facilitate the integration of Bombardier Commercial aircraft into the customer's operation in a safe, efficient and economic manner
  • Update Bombardier Commercial Aircraft management of customer's key operational and maintenance concerns / issues
  • Identify areas of the customers' operation or procedures suitable for improvement as related to the operation of Bombardier Commercial aircraft
  • Interface with the customer's organization at all levels. Be required to work with the Operator to help comply with local regulatory authorities
  • Represent the Regional Support Office teams
  • This position will be based in Tokyo, Japan
  • LIGD
  • You have a community college diploma in Aviation Maintenance or equivalent, and a suitably endorsed Aircraft Maintenance Engineer License or equivalent
  • You have experience on Bombardier products, primarily Dash-8 - Q Series & CRJ Series aircraft
  • You have a minimum of 7 years' experience in the operation, maintenance, modification and repair of multi-engines, commercial aircraft
  • You are able to communicate effectively at all levels, both written and verbally, with demonstrated tact and diplomacy
  • You must be able to work independently, able to maintain legal status and obtain any required security clearances
  • You possess strong computer skills including knowledge of Microsoft Office and Outlook
  • You are able and willing to relocate to Tokyo, Japan
41

Field Service Representative Resume Examples & Samples

  • As a quality analyst you will be responsible for reporting non-quality products from St. Laurent and delivered to its customer Dorval to ensure containment and compliance for the next units delivered
  • Monitoring of St-Laurent liable non-conformances affecting Dorval operations by performing daily data extracts from different sources. Communicating this data to the customer via email and telephone follow-ups
  • Support follow ups and identify and report trends
  • Provide visibility on corrective action process to customers
  • Be the lead focal to all departments involved in supporting corrective actions to reported nonconformance’s
  • Able to report (presentation format) to site management team
  • Organize reworks at customer site when required
  • You have a very good understanding of Bombardier Manufacturing System (Roles and Responsibilities) as well as a good comprehension of the related processes
42

Jbc-p / Bft-g Field Service Representative Resume Examples & Samples

  • Subject Matter Expert on all FBCB2 (EPLRS & BFT). Provides Commanders and Staff recommendations on how to best leverage FBCB2 systems to meet their operational needs
  • Attends BUB/CUB and provide advice on FBCB2/BFT employment to enhance the mission during mission planning, briefings, execution and AAR’s. FSRs should be present for day/night TOC soldier shift change. There is critical information passed at these shift changes
  • Attend C6/G6/S6 Shift change briefing, and participate C6/G6/S6 conference calls to identify issues with FBCB2/BFT system outlying sites
  • Develop / Integrate training programs (Initial, familiarization, sustainment and advanced) in conjunction with the DMT to ensure Commanders, Staff and soldier are proficient with the system
  • Provide Commanders and Staff with recommendations on SOP development
  • Will be embedded with the unit (when deployed you will live and move with the Unit)
  • Provides assistance to the S6/G6/C6 and S-3/G-3
  • Mentoring and advanced technical training for 25Us, 74B and 94B on capabilities, fault isolation and repair procedures
  • Assists S6/G6 on developing Maintenance programs and SOPs. for PMCS programs (daily, monthly, semiannually, annually)
  • Assist S6/S4/SSA on replacement LRUs and or entire platform replacement procedures
  • Works in concert with SSA and CECOM LARS to ensure faulty LRUs are processed and replaced thru the standard army supply system
  • Assists S6/G6 on Role management procedures
  • Provide technical assistance and mentoring of 25Us for de-install and install of system from like platform to like platform. Discourages and does not participate in installing platforms without approved installation safety releases i.e. can’t put HMMWV Common into M1113 HMMWV
  • Assists the S4/G4/PBO during Fielding of new equipment
  • Ensures all FBCB2 (EPLRS & BFT) equipment is operational and properly accounted for
  • Provides technical assistance to the ELM shop
  • Assistance on developing SOPs for maintaining and tracking replacement parts, cables and equipment turned in for repair
  • Provides advanced technical training to ensure fault verification
  • Understands General Order # 1 when assigned to overseas area
  • FSR gets a POC Roster from unit prior to deployment
  • Maintains documentation supporting every FBCB2 by role and bumper number in assigned units
  • Knows status of all FBCB2 systems and works with unit thru S-4 / G-4 to ensure parts are validated on order to rectify deficiencies
  • Provide training/troubleshoot of UPPER TI platforms (AIC/IV4TIMS) and be able to explain role functionality/effect on FBCB2 network
  • Provide input on CSMA Server placement
  • Maintain Master hard drive, when new software is fielded, check hard drive to ensure all maps are loaded that your unit require, before mass hard drive burn
  • Ensure all hard drive are properly labeled before issuing
  • Ensure that all MT 2011’s are properly reported when install and gain access to the BFT network
  • FSS SK3 keys are sent ENCRYPTED to the BGN
  • Interface with the Unit C6/G6/S6 or XO for work space, telephone lines secure and non-secure, and access to SIPRNET and NIPRNET
  • Interface Unit to provide transportation
  • Assembling or installing equipment or parts requiring simple wiring, soldering, or connecting
  • Performing simple or routine tasks or tests such as tensile or hardness tests; operating and adjusting simple test equipment; records test data
  • Gathering and maintaining specified records of engineering data such as tests, drawings, etc.; performing computations by substituting numbers in specified formulas; plotting data and draws simple curves and graphs
43

Field Service Representative / Engineer Resume Examples & Samples

  • Candidates must be willing to work extended hours during mission critical time periods
  • Individual must be able to work with minimal supervision and support
  • Position requires excellent oral and written communications skills; strong analytical, organizational, and interpersonal skills; and proficiency with various types of test equipment and diagnostic software packages
  • Candidates must be able to communicate concisely and effectively with all levels of program personnel and customers using verbal and/or written communications
  • Candidates must be highly motivated, self-starters with excellent teamwork and communications skills. Candidates must always maintain a highly professional demeanor and a positive mental attitude
  • Must be willing and able to work extended hours, nights, weekends and holidays
  • Must be worldwide deployable anywhere at anytime. Must be able to pass US Army standards for medical fitness and deployment overseas. Must be able to lift and move heavy objects up to 80 pounds or more
  • Must be firearms qualified or able to qualify with service pistol and rifle
  • Bachelor of Science in Electrical Engineering or similar technical degree required
  • Radio, computer, INS/GPS troubleshooting and repair experience
  • Antenna, RF cable/connector troubleshooting and repair experience
  • Software radio, digital signal processing, embedded electronic systems knowledge or experience
  • UAV Integration experience
  • TCP/IP networking over satellite communications, setup, troubleshooting and repair experience
  • CISCO router programming, troubleshooting, and repair experience
  • Knowledge of modern communications signal sets, such GSM, CDMA, UMTS, LTE, etc
  • Special Operations military experience highly desirable
44

SCA Hydraulic Systems Field Service Representative Resume Examples & Samples

  • Bachelor’s degree with five years of relevant KC-10 airframe and power plant experience including major components such as ARBs, CLHRs and WARPs. An additional 4 years of experience may be substituted in lieu of degree
  • Currently possess a FAA Airframe and Power Plant Certificate
  • Primary language English
  • Possess the ability to work independently and meet strict deadlines
  • Current active passport and ability to travel domestically and internationally
  • SECRET security clearance is required
45

Associate Field Service Representative Resume Examples & Samples

  • Troubleshooting and resolving customer and product issues
  • Documenting service results in order to maintain accurate quality records
  • Ensure all routine maintenance is performed on company vehicle
  • Complete all designated training programs in timely manner
46

Associate Field Service Representative Resume Examples & Samples

  • Repair and deliver equipment according to Stryker Medical specifications and perform all required quality control checks and preventive maintenance in accordance with the products operation manual
  • Keep inventory accurate by doing service reports on all calls
  • Ensure all routine company vehicle usage and maintenance is preformed according to company policy
  • Ship and receive equipment and supplies
  • Regular and punctual attendance
  • Wear standard uniform provided by Stryker Medical each workday
  • Participate in any and all work assignments as may be deemed suitable and assigned by management
  • Present the highest level of customer etiquette in support of the sales team and promote increased equipment and service usage by establishing and maintaining effective customer relationships
  • Must adhere to Field Service metrics
  • Must be computer literate
  • Develop the skills and knowledge necessary to be a Field Service representative
47

Technical Field Service Representative Resume Examples & Samples

  • Responsible to live and exemplify Stryker’s Values: Integrity, Accountability, People, and Performance
  • Provide effective, proficient, and timely service and repairs to all customers in direct support of the sales team to ensure optimal customer satisfaction
  • Adhere to account protocols. Responsible for fault isolation and maintenance of equipment at account locations
  • Promote Stryker’s business by recognizing opportunities to fulfill additional customer needs and communicating with the appropriate customer and Stryker personnel for follow up
  • Provide post sale servicing on equipment operation and maintenance
  • Perform warranty work, upgrades, field actions, preventative maintenance, installations, deliveries billable service or any other related services required by a client
  • Maintain an accurate inventory of Stryker equipment
  • Respond to a page or voice mail in a timely manner, and provide service contract support and parts as necessary
  • Provide support to internal staff for repairs and quality control when required
  • Provide biomedical training to customers on various product lines internally or externally
  • Follow all administrative duties in an accurate and timely manner, assist in the development of new service procedures, provide new product information to customers, and provide service contract options to customers
  • Other duties as assigned by Field Service Manager
  • Team work oriented
  • Able to read and understand technical manuals extensively
  • Must have an outstanding driving record
  • Must be self-motivated, self-reliant and able to work with little supervision
  • Completed Post-Secondary Education Required or University Degree Preferred
  • Experience related in the field of Stryker equipment such as beds and stretchers, booms and lights, computers, infrared Navigation, waste management, Endoscopy peripherals, surgical hand pieces
48

Field Service Representative Resume Examples & Samples

  • Is customer focused including, customer service and results oriented
  • Takes initiative with the ability to be a team player
  • Proficiency in the Microsoft Office Suite (Power Point,
  • PLEASE NOTE: Knoxville TN is the preferred location, however other U.S. locations may be considered
49

Field Service Representative Resume Examples & Samples

  • Delight our customers by providing support including installation; Preventive Maintenance; Technical Service Bulletins and repair by documenting; following-up; and closing calls as per Abbott Diagnostics quality system
  • Partner cross-functionally and internally while maintaining positive relationships and ensure issues are resolved efficiently and satisfactorily while exceeding customer needs
  • Successfully achieve the established business metrics including service sales; cost of service and key performance indicators for assigned customers/accounts
  • Champion utilization of remote support tools to proactively improve instrument up time
  • Proactively improve expertise through continuous learning and certifications
50

Senior Field Service Representative Resume Examples & Samples

  • Primary site Point of Contact for site operations leadership, government and contractor staff
  • Interface with program Service Desk and Task Order leadership to prioritize, escalate, and manage urgent
  • 6-8 years of experience in system administration of Windows based solution
  • 6-8 years of experience in one or more of the following technologies
  • Microsoft Server 2012 R2
  • Windows 7
  • Microsoft Hyper-V Server
  • Microsoft DHCP and DNS server role
  • Power Shell Scripting
  • Citrix Xen Desktop 7
51

Field Service Representative Resume Examples & Samples

  • Will perform a broad range of system and application support assignments for Tomahawk Mission Planning Center (TMPC). Primary responsibilities are supporting Tomahawk Mission Planning (TMP), addressing TMPC Information Assurance (IA) compliance, providing Information Technology (IT) support, assisting test personnel with trouble shooting problems, keeping the TMP system running on a day-to-day basis, and providing phone support to remote system administrators at the Tomahawk Strike and Mission Planning Cells (TSMPC) in addition to network support
  • Will be working with Windows 7.0/8.1/10.0, Server 2008/2012, SQL Server 2008/2012, and Red Hat OS. FSR will be working with Virtual Machines (VM) too
  • May also be asked to support system installations and problem resolution at several other sites; domestic and international
  • Will need to be familiar with both software and hardware problem resolution techniques
  • Coordination and communication are key skills in this assignment. Will be working at a remote site from the rest of the TMP project and interfacing with other contractor and government employees on a daily basis. Day-to-day management will be under the direction of government management at the WPC. Must be able to determine when to request technical and programmatic support from Tapestry Solutions in St Louis, MO. Will work in concert with another Tapestry FSR already at this site
  • Oversees and performs system monitoring using approved tools and processes to validate system health and continuous operation, including interfaces with other vendor applications. Analyzes system resource trends. Troubleshoots problems between vendor applications. Validates and performs backup and restore processes against requirements and recommends improvements as required. Maintains disaster recovery procedures to ensure business continuity
  • Establishes and implements security requirements. Promotes security awareness to mitigate security risks. Identifies and installs patches, modified security files, control files and data access and corrects errors. Manages users system access to meet security requirements, performs risk assessments and tests information processing systems to ensure correct functioning of data processing activities and security measures. Implements hardware and software security measures for transmission and storage of information. Documents computer security and emergency measures, policies, procedures and tests. Leads, mentors and trains others in the implementation of security and access management
  • Requires a current/active Top Secret (TS) security clearance
  • Completion of Microsoft certification courses will be required. Security Plus certification is needed to access systems at all customer sites
  • Occasional travel will be required
52

Field Service Representative Resume Examples & Samples

  • Identifies and evaluates customers' business priorities and success criteria. Links company resources and priorities to develop or contributes to the development of strategy and support plan to achieve customer's operational objectives. Develops, deploys and monitors customer support plan and takes action to meet performance objectives
  • Identifies opportunities to leverage company products to meet customer specific requirements. Provides visibility of significant customer in-service problems and opportunities. Provides advice on the development of the sales strategy and proposal. Identifies potential products and services offerings
  • Monitors resolution of spare parts delivery and communicates with stakeholders regarding warranty and claims processing issues. Evaluates sales agreements to interpret customer entitlements. Develops technical and operational content for warranty and spares issues. Consults with customer regarding company charging policies
  • Analyzes customer's requirements and develops and conducts targeted training. Assesses training effectiveness and takes action to improve training delivery
  • Provides guidance and consultation to customers related to a broad range of technical and operational issues. Reviews and monitors fleet operational status and responds to customer requests. Conducts onsite in-depth research of company and customer data to resolve a broad range of issues and provide responses. Consults with company resources on technical support and status. Assesses response effectiveness
  • Conducts root-cause analysis on customer and company fleet data to identify/evaluate trends and opportunities to increase dispatch reliability. Reviews customer maintenance operations/ programs and provides recommendations to improve efficiency and increase aircraft availability. Conducts process improvement projects to increase customer self-sufficiency and/or reduce the demand for support. Validates or reviews effectiveness of company provided solutions, develops corrective and preventative action plans
  • Establishes field base. Maintains location-specific data and provides required customer specific reports for company visibility. Leads meetings between customer and company representatives. Manages customer expectations and demand for company resources. Maintains situational awareness and provides visibility of management level customer concerns
  • Implements aircraft entry into service plans. Consults with customer and provides training and assistance with issues related to the maintenance, operations, troubleshooting, fault rectification and deferring Minimum Equipment List (MEL) items for aircraft models new to the airline. Provides hands-off assistance to customer in turn-around and dispatch of aircraft on the flight line. Assesses customers' new fleet readiness and develops plan
53

Japan.okinawa Field Service Representative Resume Examples & Samples

  • 1+ years experience in one of the following areas: Field Technician/Specialist, System Technologist, Electronics or IT
  • 1 - 3
  • 1+ years experience in one of the following areas: Field Technician/Specialist System Technologist Electronics or IT Must be U.S. citizen with ability to obtain necessary security clearance as required by government contract.Want to create a job search agent? Send this job to a friend
54

Japan / Okinawa Field Service Representative Resume Examples & Samples

  • This position is located in Okinawa Japan
  • International relocation will be offered for appropriate situations
  • 3 - 5
55

Field Service Representative Resume Examples & Samples

  • Works on on-site customer service and support assignments with broadly defined objectives
  • Solves non-routine issues, challenges and problems within field of specialization
  • BS Degree in Sciences (Chemistry, Biochemistry, etc.) with a minimum of 2+ years related hands-on field service repair experience or equivalent for Gas and Liquid Chromatography instrumentation. MSc/Ph.D. in Sciences highly desirable
  • Gas Chromatography-Mass Spectrometry experience (SQ and QQQ) highly desirable
  • Liquid Chromatography- Mass Spectrometry (QQQ, TOF, QTOF) experience is highly desirable
  • Demonstrated ability and prior experience in performing hands on maintenance, installations and selected repairs on analytical instruments
  • DMPK, Clinical and Environmental analysis application knowledge highly desirable
  • Ability to solve, high impact problems related to product availability; typically system/ solution focused
  • Strong customer relationship skills are needed
  • Must be available for up to 25% travel that may include over-night stays
  • Must comply with Federal/Provincial government reliably clearance checks request when necessary for on-site work in government facilities
56

Field Service Representative Resume Examples & Samples

  • Determines and develops approaches to assignments
  • Leads field services and support projects requiring coordination with other functions, customers
  • Solves a broad range of hardware and/ or software problems of varying scope and complexity
57

Senior Field Service Representative Resume Examples & Samples

  • Travel to hostile areas is required. Must be able to meet all government Individual Replacement Deployment Operations (IRDO) requirements for foreign travel into operational locations
  • Position requires moderate to lengthy travel to various US or OCONUS locations. We seek flexibility and willingness to deploy to all/any of these locations, including Southwest Asia and South Central Asia. Some OCONUS deployments may be hostile ("war zone") environments
  • Pre-Employment Drug Screening
58

Field Service Representative Resume Examples & Samples

  • General maintenance activities, regular vehicle inspections, servicing and the driving of vehicles as required
  • Liaise with and maintain regular communication with all relevant internal and external stakeholders
  • Ensure vehicle logs and identified issues are kept up to date
  • Data entry and related documentation activities
  • Support other Field Service Representatives and engineering team members in conducting repairs, vehicle updates and the preparation of vehicles for testing
  • Occasional regional and/or interstate travel may be required
  • Relevant automotive mechanical trade background coupled with demonstrated post trade experience, ideally within an environment supporting medium / heavy vehicle requirements
  • Strong general fault finding and vehicle diagnostic skills with the ability to develop and implement technical solutions
  • Ability to analyse technical data/information and provide feedback to technical stakeholders
  • Well-developed interpersonal, organisational and communication skills (both written and verbal) with a strong eye for detail
  • Proactive attitude with a proven focus on customer, safety and quality requirements
  • Self-motivated and team focused approach, with the ability to work unsupervised
  • Those with previous experience in the development and management of automotive testing will be viewed favourably as will those with a current Medium Rigid (or above) license and Forklift ticket
59

Field Service Representative Resume Examples & Samples

  • Provide on-site guidance to our customers and facilitate the integration of Bombardier Business aircraft into the customer's operation in a safe, efficient and economic manner
  • Update Bombardier Business management of customer's key operational and maintenance concerns / issues
  • Identify areas of the customers' operation or procedures suitable for improvement as related to the operation of Bombardier Business aircraft
  • Be required to lead and/or support Business Aircraft field parties or start up teams as they carry out modification retrofits, product improvement installations, and damage repairs at the customers' facility
  • Working hours would most likely be to cover the evening shift Sunday to Thursday
  • You have 5 years of aviation maintenance experience, including minimum of 2 years Bombardier product experience
  • You have computer skills necessary to learn and/or operate word processing, spreadsheet, database, email, and web-based applications
  • You have business writing skills necessary to create various reports and correspondence
  • You have experience with Challenger 300 aircraft highly preferred
60

Field Service Representative Resume Examples & Samples

  • You have at least 5 years of aviation maintenance experience, including minimum of 2 years Bombardier product experience (Challenger 300 350 604 605, Lear 45 & 75, Global Express)
  • You are able to work day or evening shift, Monday to Friday or Sunday to Thursday, or other according to the customer’s operational requirements
  • You are an FAA licensed Airframe & Powerplant mechanic - preferred
  • You have experience with Challenger aircraft- highly preferred
61

Field Service Representative Resume Examples & Samples

  • Review airlines reliability data, maintenance and pilots reports and build action plan to improve fleet dispatch reliability
  • Review airlines practices and provide recommendation to reduce operation cost of the product
  • This position will be based in Sydney, Australia
  • You have experience on Bombardier products, primarily Dash-8 - Q Series aircraft
  • You are able and willing to relocate to Sydney, Australia
62

Field Service Representative Resume Examples & Samples

  • Traveling between hospitals based on assignment of service requests
  • Seeking out opportunities to sell service contracts, service parts, and billable labor and travel
  • Building positive relationships with Stryker customers
  • Perform all required quality control checks and preventive maintenance in accordance with the products operation manual
  • Responsible for achieving annual quota as related to the sale of service contracts, service parts, and billable labor and travel
  • Must partner with customer(s) and Stryker Medical sales rep(s) to identify local service needs and provide most beneficial solutions
  • Formulate and execute a sales strategy by taking a consultative approach with customers to understand their needs and offering Stryker Medical service solutions that best address those needs
  • May informally lead Field Service Associate(s) by directing daily schedules and distribution of service calls
  • Present the highest level of customer etiquette in support of the sales team. Promote increased equipment and service usage by establishing and maintaining effective customer relationships
  • Responsible for maintaining and recording assigned inventory
  • Manage personal schedule by regular and punctual attendance
  • Must adhere to Field Service metrics; hours accountability, inventory, overtime accountability, etc
  • Adhere to proper expense reporting procedures
  • Participate in all work assignments as may be deemed suitable and assigned by management
63

Field Service Representative Malta Resume Examples & Samples

  • Be an Ambassador for Bombardier Business Aircraft & focal in all facets of the aircraft operation with the . Take on ownership of issues or potential issues and ensure the resolution reached is to the satisfaction of the Customer
  • Be available 24 hours a day, 7 days a week to assist any and all Customer issues as required
  • Interact with, and provide support to all levels of the Customers organisation and preferred service facility, including but not limited to Owners, CEO/COO’s, VPs, Directors, Aviation advisors, Crew, PA’s, and various levels of related operational staff
  • Promote Bombardier’s Customer centered culture to the Customer emphasising adherence to the Customer Credo, Bombardier Customer Services commitment “You First” and the Corporation Promise “Evolution of Mobility”
  • Provide assistance and liaison services to completion centers and service facilities to ensure Bombardier’s interests are represented during the check-in of a newly delivered aircraft, during outfitting, modification, maintenance and redelivery to the Customer
  • Assist Customers and Bombardier in the determination and processing of warranty claims on green aircraft, completion and vendor warrantable issues as applicable
  • Analyse Customer maintenance and reliability data in support of the Maintenance Programs & Planning activities and in support of contractual requirements
  • Understand first-hand from operator’s maintenance crews current reliability and maintenance issues experienced by the operator’s fleet of aircraft
  • Present reliability and maintenance reports, analysis results and recommendations to the operator
  • Record and track Customer issues relating to the Fleet Operator issues and proactively promote best practices to drive reliability improvements
  • Provide informal on-site training as necessary to Customers, related service organisations, completion centers to promote the highest level of safety and efficiency in maintenance and operational practices
  • Set priorities and effectively escalate concerns within the Customers organisation and within Bombardier
  • Promote the services of both the Bombardier Mobile Response Team and Bombardier Service Centers to operators as needs arise
  • Assist Customers in preparation for delivery of new aircraft incl.; Survey Customer’s / operators facilities & recommend and promotes the sale of spare parts and tooling and support equipment, complete a Training Needs Analysis and provide guidance on Bombardier OEM and Vendor training opportunities
  • You must have excellent people skills such as active listening and conflict management, as well as meeting facilitation and the ability to coordinate and schedule
  • You have a minimum of 7 years of aviation experience in the maintenance, modification and repair of jet aircraft or 3 years as a FSR covering multiple platforms
  • As a remote member of a virtual, global team you must possess general management skills such as budgeting, time management, goal setting, and organisation and performance management
  • You must be a Customer centric individual, and focused on continuous improvement and opportunities
64

Field Service Representative Resume Examples & Samples

  • Must have a proven, detailed knowledge of HVAC products (Trane product families preferred), with an emphasis on application principles, installation practices, maintenance diagnostic and service techniques
  • Is able to craft communications to technicians which convey instructions and or notices
  • Proven skills in planning and conducting training sessions
  • Capable of accessing technician needs based on calls for assistance, and site visits to determine training needs
  • Must have acquired or be willing to achieve NATE service level certification in heat pump, gas and air distribution specialties
  • Strong consumer and customer relations background
  • Is able to compose written correspondence to address consumer’s complaint
  • Skilled in use of negotiation principles
  • Ability to easily switch between rapidly changing priorities
  • Strong computer skills (Windows 2000 & Microsoft Office 2000)
65

Field Service Representative Resume Examples & Samples

  • Develop Oracle Discoverer custom reports to meet the business needs
  • Perform advance troubleshooting, resolution and problem analysis
  • Provide cross training to immediate support team and tier 1 team
  • Ability to handle multi-tasks and meet deadlines for both project and service request work
  • In-depth documentation of activities and system configuration, to include admin guides, technical
  • Able to adapt to change in deadlines and changes in the nature of assignments
  • Capable of clear and direct communication with peers and management
  • Able to manage assignments and meet deadlines with minimal supervision, while recognizing the need for a high degree of accuracy and quality
  • Bachelors degree in IS,CS or IT related subjects desired (or relevant years of experience)
  • CompTIA Security+ certification (Desired)
66

Field Service Representative Resume Examples & Samples

  • Able to standby 24 hours to attend to breakdown calls when required
  • Able to converse, read and write English
  • Able to communicate with people of all levels
  • Able to work in fast paced environment
  • Well versed with Microsoft applications such as Word and Excel
67

Field Service Representative Resume Examples & Samples

  • Provide field service engineering, technical assistance, scheduling and sales support direction to Field Service Representatives (FSRs) and customers in the areas of installation, testing, start-up, maintenance, repair, training, and modification of electrical power distribution equipment
  • Mentor less experienced technicians, as required
  • Provide technical training, as required
  • Perform all job functions with adherence to Eaton's Values and Philosophy, as well as Safety and Environmental standards
  • Red Seal Interprovincial Journeyman Electrician or Post-secondary Degree/Diploma in Electrical Engineering or Electrical Engineering Technology from an accredited institution
  • Three years of experience evaluating and servicing electrical distribution or control systems
  • Experience in testing, trouble-shooting, evaluating, and servicing electrical distribution and control systems preferred
  • Experience in performing power quality measurements, trouble shooting, and analysis is preferred
68

UTV Field Service Representative Resume Examples & Samples

  • This position is contingent on successfully passing the Polaris UTV Trainer and Maintenance Course
  • Knowledge of military wheeled vehicle maintenance processes, policies, culture, operation, and training
  • Knowledge of parts, materials, and processes related to electrical and mechanical components
  • Ability to read, understand, and interpret engineering drawings and specifications (e.g., blueprint/schematic reading, specification, change, design)
  • Ability to use various hand, power-driven, and specialty tools
  • Each warranty part must be tagged with a minimum of the date, repair order number, and customer name and placed in the area designated for warranty parts retention for potential return
  • Must be able to perform quality repairs in a timely manner
  • Must be able to maintain serialized parts inventory
  • This will include warranty tracking to ensure retention for potential return
  • Must be available for a flexible work schedule, available for extended or weekend hours, sometimes on short notice to include holidays as needed
  • Must be able to meet all OCONUS location specific requirements as outlined by DoD 4500.54-G, Foreign Clearance Guide
  • Must be available for up to 6 month deployment supporting Marine Expeditionary Unit (MEU)
  • Must possess or be able to obtain within 30 days an active DoD Secret security clearance
  • A minimum (3) years’ experience as a USMC motor vehicle mechanic or manager strongly preferred
  • Polaris, ASE Certifications / Master ASE certification is preferred, but not required
  • Knowledge of quality systems (e.g., inspection process, company quality procedures)
  • Knowledge of product maintenance processes, tools, troubleshooting techniques and standards
  • Prior Military instructor experience in a formal training environment
69

Field Service Representative Resume Examples & Samples

  • Provide field service engineering, technical assistance, scheduling, and sales support direction to Field Service Reps and customers in areas of installation, testing, start-up, maintenance, repair, training, and modification of electrical power distribution equipment
  • Strong analytical and complex problem solving skills
  • Knowledge and practice of safety precautions related to working with electrical and electronic equipment
  • Red Seal Interprovincial Journeyman Electrician, 309A Electrician (Construction and Maintenance) or post-secondary degree/diploma in Electrical Engineering or Electrical Engineering Technology from an accredited institution
  • Minimum of five (5) years of experience evaluating and servicing electrical distribution or control systems
  • Experience in performing power quality measurements, trouble-shooting, and analysis preferred
70

Field Service Representative Resume Examples & Samples

  • Responsible for accurately collecting and reporting Panel demographics and audience information using Nielsen proprietary software
  • Strong negotiation skills to gain and maintain cooperation of Panel members
  • Experience working with minimal supervision
  • Technical diploma, Certificate of Completion, Associates degree or military experience is a plus
  • High School diploma required
71

Field Service Representative Resume Examples & Samples

  • A current, active Secret U.S. Security Clearance
  • A working knowledge of CV-22 structural, dynamic, hydraulic, electrical and/or avionics systems
  • Microsoft Office experience (Minimum = Excel, Word and Outlook)
  • Ability to work alternate work schedules and/or overtime to support customer
  • Ability to travel to both domestic and international locations on short notice
72

Field Service Representative Resume Examples & Samples

  • Provides airline operations support. Contributes to the development of strategy and support plan. Reviews maintenance engineering, flight operations, and performance data, and researches aircraft and fleet reliability issues. Assists with developing solutions to technical and operational issues
  • Regulatory, Pilot, Avionics or Airframe/Power plant licenses desirable
  • Proficient in English, both spoken and written. French also preferred
  • More than 6 years of related experience is required. Customer support experience is highly desired
73

S&W Rapid Deployment Field Service Representative Resume Examples & Samples

  • The S&W Rapid Deployment FSR is the point of contact (POC) for operations and maintenance of the S&W rapid deployment kit
  • Seven years of job-related experience or equivalent. Previous experience serving in an S&W cell, tactical operation center, or base defense operations centers
  • S&W Experience in Operation Iraqi Freedom and Operation Enduring Freedom preferred
  • Electronic or Network Technical training beyond high school
  • Graduate of the any military command and control systems administrator course, networking course, Advanced or Warrant Officer Command and Control systems administrator courses are desired
  • Experience maintaining the Sense and Warn Command and Control, WAVES, and Network systems required
  • Must be knowledgeable, experienced, and capable of performing administration, maintenance, repair, troubleshooting, and employment of wireless and local area networks and command and control systems
  • Must demonstrate the ability to interact with all levels of an organization in a professional, diplomatic, and tactful manner
  • Must demonstrate a good attitude and ability to work as a member of a cohesive team
  • Position requires self-motivation and the ability to work effectively under minimal supervision
  • Must possess excellent writing and verbal skills
74

S&W Radar Field Service Representative Resume Examples & Samples

  • Minimum of seven years job-related experience as target acquisition radar, air defense radar, or other ground radar maintenance experience
  • Former military radar maintenance experience supporting sense and warn in a theater of operations is preferred
  • Must be knowledgeable, experienced, prepared and capable of performing operations and maintenance, repair, troubleshooting, and employment of Counterfire Target Acquisition Radars or Air Surveillance Radar systems
  • Position requires self-motivation and the ability to work effectively under minimal supervision. Must demonstrate the ability to interact with all levels of an organization in a professional, diplomatic, and tactful manner
  • Must be able to multi-task efficiently, work in a fast paced environment on multiple projects, and have strong attention to detail
  • Must be proficient with Microsoft Windows operating systems and office automation software (e.g., Microsoft Office, SharePoint)
75

Technician Field Service Representative Resume Examples & Samples

  • Expertise in the operation and maintenance of SRCTec’s AN/TPQ-50 LCMR/LSTAR system
  • Expertise in the operation and maintenance of SRCTec’s CREW (V4 and V5) Electronic Warfare (EW) system
  • Previous successful deployment work as contractors with the US Military, or US Military experience performing installation, operation, maintenance and training of radar systems
  • OEM (SRCTec) certification and transferable technical knowledge of the Silent Archer system sufficient to perform trouble-shooting, fault diagnosis, and preventive and corrective maintenance and be able to properly operate the system
  • Be adept at the use of spectrum analyzers and other basic maintenance test equipment
  • Be computer literate to the extent that they are able to create and manage file directories and download files
  • Possess mechanical skills required to perform maintenance of the Silent Archer system
  • Technically support units in the form of operational system check-outs of repaired systems
  • Perform program system updates for new threat software loads and for software upgrades
  • Possess a SECRET or Interim SECRET security clearance
  • Provide technical support of the Silent Archer system which will include, but not be limited to, troubleshooting, non-radio frequency (non-RF) repairs and testing of failed systems, operator and maintainer guidance, and training
  • Recommend \ requisition parts necessary for system repairs
  • Contact OEM to report all failures and service actions performed so that pertinent information can be captured in the OEM’s Customer Service Record (CSR) database
  • Conduct the maximum amount of troubleshooting, fault isolation and repair to the LRU level including circuit card assembly for all fielded systems authorized at his/her level prior to making the decision to elevate to the next higher-level of maintenance
  • Take responsibility for preparing systems for operation, system software loading, operator training, and final system operational checks
  • Provide on-site technical support to military unit(s)
  • Achieve and maintain technical field-level logistics proficiency on the Silent Archer systems
  • Assist with the issue \ fielding of Silent Archer systems to U.S. military units to include initial acceptance of systems into theater, system software load, theater data programming, unit \ operator training, system installation, system verification \ operation validation, and the completion of all required documentation to include the following forms: DA 2062, DA 2404, DA 2407, DA 3161, DD 1149, and DD 1348-1A
  • Assist in coordinating the packaging and OEM’s Return Material Authorization process of non-mission capable systems or equipment to the next higher-level maintenance facility (i.e., SRCTec’s CONUS Depot Facility in Syracuse, New York). The Government FRA will be the focal point for turn-in of damaged/failed systems
76

Field Service Representative Resume Examples & Samples

  • 35% - Customer Focus: Conduct restaurant visits to ensure gold standard quality products and to support new product testing and launches. Identify system improvements and communicate to McDonald’s and Cargill. Prioritize work needed to be done as to impact achieved
  • 25% - Project Management: Manage multiple projects at once to help to find solutions within the McDonald’s system. Must organize projects and be a strong communicator of results to both McDonald’s and Cargill
  • 25% - Communication and Connectivity: Provide communication and leadership to represent Cargill in the region. Foster relationships within the McDonald’s system, Cargill production facilities, Owner/Operators and distribution centers. Collaborate when necessary with Cargill Business units and other McDonald’s system suppliers
  • 15% - Training and Facilitation: Act as a subject matter expert on all products Cargill supplies to the McDonalds’ System. Effectively communicate and train restaurants on gold-standard products and procedures
  • 5 or more years of sales or customer-facing experience
  • Ability to travel 60-80% of the time within the assigned territory
  • Naturally curious and able to motivate self and others
  • Ability to think on your feet and facilitate training
  • Excellent communicator across multiple stakeholders: McDonald’s regional staff, franchisees, internal business unit product line leads
  • Ability to analyze data
  • Strong ability to successfully navigate an ambiguous and complex environment
  • Ability to innovate and drive change
  • Strong ethics in accordance with Cargill's Guiding Principles
77

Field Service Representative Co-op Resume Examples & Samples

  • Assist in creating detailed and quality reports to customers covering the scope of work performed
  • Follow required safety practices
  • Perform all work at a high level of quality
  • Must live or attend school within 80 km of Delta, BC
  • Good organizational and time management skills required
  • Ability to read and understand blueprints and schematics would be an asset
  • Good attitude and work ethic required
78

Field Service Representative / Engineer Resume Examples & Samples

  • Position requires excellent oral and written communications skills; strong analytical, organizational, and interpersonal skills; and proficiency with various types of electronic and radio test equipment and diagnostic software packages
  • Must be willing and able to work on-call
  • Bachelor's degree, preferably in Science Technology Engineering Mathematics (STEM)
  • Modern Signals Electronic Warfare experience
  • Manned aircraft integration experience
79

Field Service Representative Resume Examples & Samples

  • Deliver over the shoulder and classroom training
  • Create and present briefings and demonstrations that address system capabilities and uses for operators, Commanders and staff
  • Create, submit, and present required reports as directed by PD AMIS
  • Service computer hardware, software and operating system in coordination with customers
  • Monitor system usage and network connectivity
  • Relay the needs of using commands and units to PD AMIS
  • Keep the user appropriately informed at all times of network, hardware and software issues
  • Ensure customer satisfaction and problem resolution
  • Provide required reports to higher manager for submission to PD AMIS staff
  • Other specific tasks include the following
  • Train military, government, and selected contractors in the use of system software applications and hardware, as directed
  • Travel as directed to support customer requirements
  • Troubleshoot and repair problems during the set-up, networking, and use of software systems to include firewall issues that prohibit connectivity between software systems
  • Perform duties supporting operations centers, movement control activities, and support and logistic operations activities
  • Understand the mission of the organization being supported, how to integrate the TCAIMS capabilities into their missions and how to use critical TCAIMS information to support the command’s decision making process
  • Conduct analysis of multiple complex problems and provide support to the mission planning and mission execution processes. Work problems and incidents to resolution with the PDAMIS support staff
  • Upgrade hardware and software systems with approved hardware and software releases, maintenance builds, and approved security and anti-virus updates
  • Support technical, instructional, and help desk operation requirements in support of deliverable software products
  • Respond in a timely and professional manner to assignments, customer generated trouble-tickets, problem identification and diagnosis, user requested assistance, documentation clarification, and system performance issues. Follow-up with customers to keep them informed ICW the PD AMIS staff
  • Maintain computer files, monitor system performance, maintain user and administrators’ logs, and provide ad-hoc or periodic reports. Monitor data destinations and provide real time visibility on system performance, timeliness of data transfers, and connectivity
  • ABachelor's and typically 6 or more years' related work experience, a Master's degree and typically 4 or more years' related work experience or an equivalent combination of education and experience
  • Experience, training, knowledge, and proven performance in one or more of the following areas are considered important
80

IT Field Service Representative Resume Examples & Samples

  • Provide on-site system installation, information assurance and system administration support, to include the user-training period while in garrison and during government designated operational Marine Corps deployments
  • Perform server administration functions and technical maintenance on existing Common Logistics Command and Control System (CLC2S) and Transportation Capacity Planning Tool (TCPT) servers, maintain data feeds, and troubleshoot application problems that may be associated with the server
  • Facilitate in transitioning the classroom training and instruction of CLC2S and TCPT to the Marine Corps Training and Education Command (TECOM)
  • Provide guidance to operating forces on the correct usage and setup of the system to best meet the operational requirements
  • Provide technical support to include initial loading of the systems on servers, maintenance, and operation of the data feeds
  • Assist with troubleshooting technical issues, administrative issues, and bug issues that may arise with CLC2S and TCPT
  • Provide weekly oral and written status reports on all activities associated with support of the units in theater or at the request of the Project Office
  • Prepare a final trip report containing technical support actions and training events conducted while in theater
  • Minimum four (4) years’ experience in the areas of planning, requesting, prioritizing, tasking, monitoring and managing logistics resources
  • Must be knowledgeable in Windows operating systems (including but not limited to Server 2003, XP, Windows 7), Oracle DMBS 10g, RedHat LINUX, MS Office software applications (Word, PowerPoint, Excel, and Outlook etc.), VM Ware, personal computer and server hardware maintenance
81

Field Service Representative, Co-op Term Resume Examples & Samples

  • Assist Field Service personnel in a wide variety of electrical work
  • Manage paperwork and office procedures, as required
  • Be willing and available to work evenings and weekends, as required by our customers
  • Currently enrolled in an Electrical Engineering Degree program or Electrical Engineering Technology Diploma program at an accredited institution
  • Must reside/attend school within 80 km of Barrie, CA
  • Strong communication and interpersonal skills required
  • Strong computer skills (Microsoft Office)
  • Mechanical skills would be an asset
82

CBP Avionics Field Service Representative Resume Examples & Samples

  • Oversees and evaluates avionics installations for compliance with FAR Part 91, 125, 145 and special projects in support of the Customs and Border Protection (CBP) contract. FSR will work with site avionics, mechanics and airframe manufacturers to integrate equipment into the CBP fleet of fixed and rotary‐wing aircraft
  • Reports to the Program Management Office Maintenance Manager
  • Must be customer oriented
  • Responsible for conducting integration and checkout activities and assisting in informal and formal
  • Extensive avionic experience with CBP model types
  • An FCC General license is desired for Avionics FSRs
  • Must possess a thorough working knowledge of both military and general aviation electrical, electronic systems and systems components
  • Must possess a thorough working knowledge of installation and operation of intercommunications, ADF, LF, VHF, HF, and UHF communications, navigations systems, instrument landing systems, auto pilots and associated aircraft lighting systems
  • The mental and visual ability to read, understand and interpret detailed technical publications and instructions
  • Must be computer proficient and have the ability to write technical reports for submission to the
83

Field Service Representative Resume Examples & Samples

  • Minimum of 2 years of lab, plant, or maintenance experience
  • Strong communications skills (written, verbal, and listening)
  • Education / training beyond high school
  • Familiarity with water treatment processes and applications
  • Strong analytical skills and business acumen- results oriented
  • Self-initiative and motivation with the ability to work independently
84

Field Service Representative Resume Examples & Samples

  • Installation, operation, maintenance, and troubleshooting of a program of record software application as well as integrated radios and hardware components
  • Provide technical support for Marines and civilians in tactical and laboratory environments
  • Conduct training when needed
  • Recent experience and proficiency with Advanced Field Artillery Tactical Data System (AFATDS) and dismounted fire supports systems such as Strike Link or Pocket-sized Forward Entry Device (PFED)
  • Recent experience and proficiency with Marine Corps fielded radios (e.g., 117F, 117G, and 152A) and setting up tactical communications networks
  • Experience with military maps/imagery and methods for obtaining geographic coordinates
  • Recent military experience in ground fire support or close air support
  • Basic operational knowledge and troubleshooting of Android-based handheld devices
  • Ability to effectively prioritize and execute tasks in high-pressure environments
  • Willingness to travel (50-75%)
  • Prior experience as a military instructor
  • Proficiency with Microsoft Office products
  • Familiarity with personal computers, switches, routers, Internet Protocol (IP) addressing, network topologies, and troubleshooting procedures
  • Strong written and oral communication skills; must be able to clearly articulate and communicate via email, phone calls, and/or video teleconference
85

T-A Field Service Representative Resume Examples & Samples

  • Provide engine, airframe, and avionics technical guidance for the maintenance and operation of the T-1A aircraft and supporting systems, as required by contract
  • Review, understand, and communicate supplier technical data and instructional materials
  • Enforce strict adherence to technical data and management procedures
  • Ensures accurate daily documentation of maintenance actions or activity
  • Review and evaluates management and production effectiveness. Analyze personnel and equipment performance history using QA reports. Initiates management actions to meet new workloads or correct reported/perceived deficiencies
  • May participates in the maintenance planning cycle
  • Ensure only qualified personnel accomplish maintenance with the appropriate equipment and tools
  • Ensure compliance with safety directives, appropriate occupational safety and health standards, and applicable industrial safety publications. Those occupational training requirements that require documentation will be annotated on the appropriate records
  • Establish procedures to minimize foreign object damage and dropped objects
  • Ensure scheduled and unscheduled maintenance actions are entered and completed in any required MIS
  • Advise the production supervisor of conditions that may disrupt the orderly and controlled execution of the maintenance plan
  • Position will be required to provide on-call after hours assistance when required, outside of a standard 40-hour work week schedule
  • Provide support during accident investigations and emergency conditions, and unusual field problems
  • Interface with contract maintenance, civil service, and USAF military personnel performing maintenance on the aircraft
  • Careful use and handling of equipment, special tools, and test equipment
  • Perform equipment system fault reporting and fault isolation
  • Assist in incorporation of modifications
  • Instruct and assist in resolution of equipment or system problems
  • Instruct and assist in the removal and installation of all components on the aircraft
  • Generate and provide on time contract deliverables
86

Ac-u Field Service Representative Level Resume Examples & Samples

  • Experience in troubleshooting and repair of all weapon systems associated with the AC-130U aircraft
  • Minimum 5 years maintaining USAF gun systems
  • Current Secret Clearance required
  • Candidate must be medically qualified to deploy with the US Air Force customer to overseas locations
  • Must possess the necessary communication skills to interact with US Air Force customer on a daily basis
  • Experience maintaining AC-130U aircraft
  • US Air Force military experience
87

Field Service Representative Resume Examples & Samples

  • Promptly respond to all customer requests for service and schedule on-site visits as required (Technician’s receive service requests through company provide Blackberry device)
  • Manages service requirements in assigned territory and schedules own appointments
  • Provide installation, warranty, preventive, problem diagnosis, & corrective maintenance and training to customers
  • Maintains highest priority on meeting customer expectations
  • Maintains frequent communications with sales to stay abreast of customer needs and sensitivities
  • Maintains up to date technical skills on all products including hardware and software
  • Maintains company property and assets in accordance with established policies. Manages a parts inventory and orders parts internally as needed
  • Promptly reports product operating abnormalities and/or failures and obtains samples for evaluation
  • Remain alert for competitive activities and obtains samples for evaluation when possible
  • Documents, maintains, tracks and reports all required service related information by due dates
  • May use software applications and diagnostic programs
88

Field Service Representative Resume Examples & Samples

  • You have at least 10 years of aviation maintenance experience
  • You have Bombardier Business Aircraft experience with Challenger &/or Global (Learjet experience is an asset)
  • You have FAA licensed Airframe & Powerplant mechanic or equivalent - preferred
  • You have the ability to travel up to 30%
89

Field Service Representative Resume Examples & Samples

  • Promote Bombardier’s customer centered culture to the Customer emphasizing adherence to the Customer Credo, Bombardier Customer Services commitments
  • Provide assistance and liaison services to service facilities to ensure Bombardier’s interests are represented during the check-in of a newly delivered aircraft, during outfitting, modification, maintenance and redelivery to the customer
  • Provide informal on-site training as necessary to customers, related service organizations, completion centers to promote the highest level of safety and efficiency in maintenance and operational practices
  • Be available 24 hours a day, 7 days a week to assist any and all customer issues as required
  • Assist customers in preparation for delivery of new aircraft incl.; Survey customer’s / operators facilities & recommend and promotes the sale of spare parts and tooling and support equipment, complete a Training Needs Analysis and provide guidance on Bombardier OEM and Vendor training opportunities
  • You have a college diploma in Aviation Maintenance, or equivalent and a suitably endorsed Aircraft Maintenance Engineer License or equivalent
  • You have a minimum of 10 years of aviation experience in the maintenance, modification and repair of jet aircraft or 3 years as a FSR covering multiple platforms
  • You have strong interpersonal skills and have the ability to communicate fluently in English (written and spoken) at all levels, with tact and diplomacy; multi language skills are an asset
  • You have strong computer skills and are able to adapt to and operate in the software environment in use at the operator
  • As a remote member of a virtual, global team you must possess general management skills such as budgeting, time management, goal setting, and organization and performance management
  • You must be a customer centric individual, and focused on continuous improvement and opportunities
90

Field Service Representative Resume Examples & Samples

  • Perform Startup/Commissioning on equipment across the Schneider Electric Solar product portfolio
  • Perform Preventive, scheduled and unscheduled Maintenance on equipment
  • Track Installed Base (serviceable assets)
  • Submit Opportunity Detected during his interventions
  • Support serviceable Schneider Solar equipment
  • Must have proven skill level to interpret blueprints and other service documents, including but not limited to, specifications, reporting and quality requirements
  • Perform basic audits of customer’s electrical systems and equipment
  • Document all required information for each site (technical report)
  • Get signature from customer for acceptance after the execution of the on site work
  • Provide daily and accurate time and expense for each customer intervention
  • Properly document, label, and return all defective parts utilized in the repair of equipment to the designated disposal/repair location
  • Develop innovative solutions to more c