Credit Controller Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the credit controller job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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CW
C Williamson
Carrie
Williamson
873 Corkery Ports
Los Angeles
CA
+1 (555) 138 6227
873 Corkery Ports
Los Angeles
CA
Phone
p +1 (555) 138 6227
Experience Experience
03/2015 present
Chicago, IL
Senior Credit Controller
Chicago, IL
Senior Credit Controller
03/2015 present
Chicago, IL
Senior Credit Controller
03/2015 present
  • Ensure that all documents and paperwork are provided and are promptly and accurately filed
  • Work with Continuous Improvement Team to apply robotics to operational processing
  • Credit Management related processes as requested by Credit Manager
  • To work with the Business to ensure that debt information is correctly managed and documented, may include monthly visits to assigned locations
  • Provide consistent professional and efficient credit control
  • Seek out opportunities to improve process, procedures and controls
  • Assist with bi annual review of limits
04/2010 02/2015
Houston, TX
Credit Controller With German
Houston, TX
Credit Controller With German
04/2010 02/2015
Houston, TX
Credit Controller With German
04/2010 02/2015
  • Reviewing existing processes, identifying weaknesses and providing improvement ideas
  • Work with customer master team on monitoring external financial data affecting our customers
  • Build and provide business with Ad Hoc reports
  • Periodic reviews of customer’s payment performance and credit facilities
  • Daily follow up on overdue debts by telephone and email envisaging DSO improvement
  • Highlight to management changes on credit facilities and trading conditions
  • Management of Blocked orders: release, reporting and communication towards business and customers alike
08/2005 03/2010
Dallas, TX
Credit Controller
Dallas, TX
Credit Controller
08/2005 03/2010
Dallas, TX
Credit Controller
08/2005 03/2010
  • Establish an effective working relationship with the external and internal customers to maximise performance results
  • Active communication of aged debt risks with the Finance Manager and work with the Finance Manager to identify potential risks
  • Be prepared to assist and/or perform tasks/work other than described in this job description
  • Establishment, developing and maintaining sound working relationship with customers
  • Report on metrics (KPI's) to track credit control performance and manage performance to
  • Enjoys working in a fast-paced, innovative environment where the focus is on continuous improvement and the challenge to make it better
  • Develop a close working relationship with senior management in the business unit
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
San Diego State University
Bachelor’s Degree in Business
Skills Skills
  • Highly numerate and accurate with strong attention to detail and excellent verbal and written skills
  • Proficiency in MS Office applications and solid SAP knowledge
  • Proficient in Microsoft Office with a proven ability to adapt to new systems quickly
  • We would like someone to join our team who is a strong interpersonal communicator and team-player who has excellent attention to detail and is proactive
  • Strong interpersonal skills with the ability to build and develop strong relationships across the finance team, key stakeholders and senior management
  • Strong negotiation skills with the ability to exercise good judgement
  • Ability to quickly become proficient end user of Get Paid and SAP and Order management systems like Siebel and salesforce.com
  • Basic knowledge of principles, practices, regulations and procedures relating to Accounts Receivable function will be an advantage
  • Ability to understand what customer’s value and to help to deliver profitable solutions
  • Professional and efficient approach, with an excellent telephone manner and good organisational skills
Create a Resume
1

Credit Controller Resume Examples & Samples

  • Escalate issues through appropriate channels in a timely manner
  • Maintain control of legal referrals prior to litigation
  • Applies a logical thought process to resolve customer problems and disputes
  • Understand importance of maintaining integrity of customer and company documents
  • Prioritise and organise own workloads to ensure deadlines are met
  • Understand fully the credit checking process in regards to own accounts
  • Professional and confident manner
  • Numerate and articulate
  • Achieves agreed service levels to the business
  • Dutch Native
  • French written & verbal Intermediate
2

Credit Controller Resume Examples & Samples

  • Achievement of DSO reduction and cash collection targets by the effective collection of outstanding debt for the designated EMEA region of the business within agreed payment terms
  • Essential
  • Minimum 1 year relevant experience within an EMEA collections environment
  • Minimum GCSE English and Maths
  • Intermediate Excel and Word
  • Strong track record of DSO and aged debt reduction
  • Excellent customer service skills
  • A Level or higher in Maths
  • Experience working with an automated collections software tool such as GetPaid, Ero57 etc
  • ICM qualification
  • Fluent written and spoken Romanian and/or Russian – Preferably both
  • Desirable - Fluency in other European languages
  • High level of numeracy
  • Good negotiation skills
  • High level of accuracy & attention to detail
  • Effective team player
  • Ability to effectively communicate with all personnel, both finance and non-finance, at all levels of the business
3

Credit Controller Resume Examples & Samples

  • Provide guidelines and establish corporate credit control policies, help the business controller to enforce internal control to protect corporate investment in accounts receivable
  • In charge of new customer's credit assessment, as well as help the sales/marketing team
  • Supports company marketing objectives and the sales of our products while increasing the turnover of receivables and minimizing bad debts
  • Monitors credit standings to establish a platform to ensure maximum receivables and minimum bad debts
  • Continuously communicate with customers and marketing/sales department to maintain a good rapport of the company
  • Other ad hoc jobs required by the Business Controller
4

Credit Controller Resume Examples & Samples

  • Credit Management
  • Credit Collection
  • Confidence to pick up the phone to clients rather than relying on email
5

Credit Controller Resume Examples & Samples

  • Over 4 years credit control experience in a fast paced environment dealing with large sums of money
  • Oracle is desirable
  • Strong systems experience
6

Danish Credit Controller Resume Examples & Samples

  • Liasing with Customer Services to ensure customer queries are resolved on a timely basis
  • Ensure customers adhere to credit terms agreed
  • Fluent Danish is essential for this role
7

Credit Controller Resume Examples & Samples

  • Previous experience as a Credit Controller in an FMCG environment an advantage
  • Credit Management qualification/part qualification
  • High level of computer literacy, including database & spreadsheet tools skills
  • **SAP is essential for this role
8

Credit Controller Resume Examples & Samples

  • Daily debt collection with responsibility for some account management for 70 - 80 customers
  • Manage UK ledger - monthly value between €200,000 - €400,000
  • Reconcile the accounts on the system
  • Investigate errors on the system
  • Update system with invoices
  • 2+ years credit control or collections experience
  • Out-going individual with strong relationship building skills
9

Credit Controller Resume Examples & Samples

  • Managing debt recovery on the ledgers and maximising cash collection
  • Highlighting and resolving problem accounts with the sales team
  • Setting up new international customers
  • Building strong relationships
10

Credit Controller Resume Examples & Samples

  • Hands on Collections experience
  • Ability to effectively multi-task
  • Self driven; ability to manage own position with minimum direct supervision
  • Willingness to learn and advance one’s own knowledge with the Collections environment
  • Responsible for adhering to company security policies and procedure as directed
11

German Speaking Credit Controller Resume Examples & Samples

  • Opening new customer accounts in line with the credit policy
  • Liaising with Area Sales Managers and Sales & Service Executives regarding customer queries
  • Understand Company Health and Safety Policy and your responsibilities and comply with the policy at all times
  • Fluent German speaker
12

Credit Controller Resume Examples & Samples

  • Resolving customer billing queries in a prompt and professional manner
  • Prepare and issue client statements monthly
  • Timely Cash collection
  • Maintaining the debtors ledger
  • Prepare and issue client invoices as required
  • Accurate cash allocation
  • Process adjustments/write offs where necessary
  • Prepare and circulate daily credit KPI reports
  • Create new client accounts
  • Providing AR updates to firm's Management Committee and Finance department
  • Act as a resource and support to fee earners
  • Liaise with fee earners/departments
  • Maintaining excellent relationships with customers
  • Managing legal cases where legal action is required
  • Assist in ad-hoc duties as required
13

Credit Controller Professional Products Division Resume Examples & Samples

  • The ability to work accurately and quickly under time pressure
  • Self driven, results orientated with a positive outlook and a clear focus on high quality
  • Credible and comfortable in dealing with senior internal and external contacts
  • Proven analytical skills, together with the ability to resolve complex problems by identifying long term solutions in terms of process/ IT changes as appropriate.Excellent communication skills in both written and verbal form
  • Strong problem solving skills and the ability to perform under pressure
  • Strong IT skills which should include, SAP, Excel, Word, and Outlook
  • Perform the daily credit control tasks in accordance with company policy on releasing credit held orders and stopping accounts, cash with order processing, communicating with customers
  • Ensure chasing of all outstanding debts including the raising of debt chasing letters, statements and telephone chasing
  • Allocation of incoming payments accurately and within defined timescales. Investigating any unallocated payments; liaising with customers for confirmation
  • By acting as a single point of contact, build a strong relationship with commercial team and customer base so as to provide excellent customer service. Where relevant attend sales functions to share ideas and encourage best practise amongst the commercial team
  • Be an active member of the credit team supporting colleagues where required. Carry out such ad hoc work as may be required to ensure all functions for the department are performed in a timely and accurate fashion
14

Senior Credit Controller Resume Examples & Samples

  • Provide consistent professional and efficient credit control
  • Organise and co-ordinate the credit control team's workflow ensuring payments are accurately processed and allocated
  • Motivate, lead and review the credit control team ensuring maximum efficiencies are achieved
  • Ensure payment of all outstanding invoices
  • Oversee the resolution of customer billing queries in a prompt and professional manner
  • Prepare and present reports as appropriate including debtor and cash flow analysis reports
  • Review existing IT solutions suggesting improvements to increase efficiencies as appropriate
  • Ensure accurate and consistent record-keeping of all communications with customers
  • Represent the credit control team at meetings
  • Ensure consistent compliance with all relevant legislation (including Data Protection) and all company policies and procedures
  • Engage and communicate with colleagues throughout the organisation
  • Any such additional ad hoc duties as my be assigned from time to time
  • Strong credit control experience (minimum of 3 years' experience)
  • Supervisory experience is an advantage
  • Proven ability to work in a busy, deadline-focused environment
  • Strong multi-currency exposure
  • Recent project implementation skills
  • Excellent communication and organisational skills
  • A proven team-player
15

Temporary Credit Controller Resume Examples & Samples

  • To update accounting system with transfers from customers on a daily basis
  • Passing accounting journal entries & maintaining supporting documents
  • Support managing the credit risk for adidas and Reebok Sales Teams as well as external customers
  • Answer all ad hoc requests related to Credit Management on a timely basis with an excellent service mentality to internal customers such as Sales Team, Customer Service, Operations and Marketing
  • Follow up the collection process of Accounts Receivable and develop adequate action steps
  • Advanced skills in PowerPoint a plus
  • Minimum of a Bachelor’s degree in Business Administration – Accounting & Finance
  • Industry: ideally apparel/fashion/shoes or FMCG
16

Credit Controller Resume Examples & Samples

  • Making a high volume telephone collections calls
  • Daily matching of EFT’s, BPAY, Credit Cards and Cheques
  • Review Credit Applications for submission
  • Risk review new and existing customers to minimise bad and doubtful debts
  • Monitor credit limits and terms for each customer in line with Credit Policy
  • Effectively resolve disputed invoices
  • Build strong relationships with external and internal stakeholders
  • To provide timely and accurate reporting
  • Maintain notes and account details of any changes
17

Credit Controller Resume Examples & Samples

  • Contribution to the Development and Implementation of the Credit Policy
  • Management of overdue debtors, correspondence, follow-up
  • Management and adherence to the Stop Supply process
  • Assessing Credit Limits and Risk Management and recommend accordingly
  • Processing of cash receipts to debtor’s accounts via all methods offered
  • Reconciliation of accounts and necessary follow-up
  • Perform tasks as required to maintain the normal day-to-day operations of Credit Department or as directed by the Credit Supervisor
  • Prompt Claims and POD management – investigate and liaise with relevant Stakeholders
  • Collating & sending out all Customer Statements in conjunction with the team
  • Organise and attend monthly stakeholder meetings
  • Back up for other team members and Senior Specialist, Credit when required
  • Compiling and assessing new account application paperwork
  • Maintenance and adherence to PPSR (Personal Property Securities)
  • Management & Adherence to External Credit Reporting & the Privacy Act
  • End to End understanding of Credit Processes / Procedures
  • Good knowledge and up to date with current legislation
  • Problem solving and time management skills
  • Strong Communicator both written and verbal
  • Competent in building relationships internally and externally
  • Hands on individual who is willing to take on responsibility to achieve corporate goals
  • Strong analytical, processing and reconciliation capabilities
  • Loyal and committed to taking ownership of the role
  • 5+ years in a Credit Controller role
  • Member of the AICM or any other Network Groups
  • IT Skills: Outlook, Excel and Word: Basic; PowerPoint: advanced
18

Credit Controller Resume Examples & Samples

  • Logging all collection notes on database or the internal ticketing system
  • Terminal Inventory: Showing clients how to track terminal inventory through Sid reports, advising of change activity, current subscriptions and real-time/3rd party services received for each user
  • Advising clients of costs due to removals/relocations/conversions and helping them with their own internal budgets
  • Analysing MS-Excel spreadsheets to assist clients with their costing and analysis
  • Bachelors degree or equivalent work experience
  • Fluency in English + Portuguese an asset
  • Fully proficient in Excel
  • Invoice processing experience
  • Experience of SAP and an internal ticketing system is an advantage
  • Experience of client visits is desirable
19

Credit Controller Resume Examples & Samples

  • Major accounts management and collections
  • Manage the payment allocation process
  • Bank and debtor reconciliations
  • Key account reconciliations
  • Lodgement of claims
  • Payment run - weekly
  • Identify and communicate process improvements
  • Monitor data integrity
  • Ad hoc projects as required by management
20

Credit Controller Resume Examples & Samples

  • Responsible for pursuing overdue debt on a portfolio of approx 120 US advertising customers and approx 300-400 UK advertising customers; maintaining a diary system for follow up calls and account management
  • Chase outstanding invoices via telephone, letter and e-mail and must be able to deal with any queries in a professional and efficient manner whilst providing outstanding customer service to external and internal customers
  • You will gain exposure to a diverse mix of clients ranging from small businesses through to large international PLC's ensuring that outstanding debt is collected in line with the companies' terms
  • Collection of outstanding invoices by phone, e-mail and letter
  • Management of approximately 420-520 live customer accounts
  • Making high volume calls to collect cash
  • Working as part of the team to ensure debtor days are reduced
  • Dealing with and resolving complex customers queries
  • Account reconciliation where disputes arise
  • Working with UK and US Ad Sales team to improve customers accounts and drive business forward
  • Ad-hoc duties as and when required
  • Strong drive to achieve results
21

Credit Controller With Fluent German Resume Examples & Samples

  • Raising financial credits as appropriate
  • Business focused
  • Composure
  • Ideally educated to A Level or equivalent standard
  • A proven track record of success in a similar role
  • Knowledge of golf desirable
22

Credit Controller With Fluent French Resume Examples & Samples

  • Overseeing the field, corporate and Key accounts ensuring the aged debt is as clean as possible
  • Daily review of blocked orders
  • Maintain master data
  • Ensuring that DD letters, statements and dunning letters are sent out on time each week/month
  • Fluent French speaker
  • Excellent interpersonal skills and ability to communicate effectively to a diverse range of people
  • Timely decision making and good time management skills
  • Conscientious with a focus on quality
  • Ability to use Word, Excel, Prism, Oracle and other applications deemed necessary
  • Previous experience in credit control
23

Credit Controller Resume Examples & Samples

  • Monitor, control and influence cash collection to ensure achievement of Debtors Planned Performance in the key areas of balanced Age Band Resolution (percentage of billing per month collected) and Aged Debt
  • Conduct debt collection activities in line with standard collection cycle and company procedures via the ESAP/CVG system
  • Achievement of credit control targets through initiating telephone calls to customers and removing obstacles to payment
  • Prompt processing of customer complaints which are causing delay in payment and monitoring of complaints dealt with by other departments
  • Ensure that all queries/complaints are progressed and resolved within Xerox agreed standards to ensure effective cash collection
  • Establish an effective working relationship with the external and internal customers to maximise performance results
  • Ensure effective escalation process in place to flag debt performance and customer dissatisfaction issues
  • Fully participate in the achievement of Xerox Customer Satisfaction and Employee Satisfaction goals
  • Allocation of cash
  • Liaising with bank and customers, tracing missing payments and remittance advice’s
  • Sending spreadsheet to treasury and then allocation of journals to the relevant customer accounts
  • Creating and compiling reports own ledger reports on a daily basis
  • Filing, photocopying, posting of statements and letters
  • Reviewing and approving New Contracts and Amendments to existing contracts
24

Credit Controller Resume Examples & Samples

  • Contacting customers for payment of overdue invoices by phone, email and letter
  • Reconciliation of accounts
  • Complex cash and cheque allocation
  • Providing a reliable and trustworthy customer service, taking ownership of customers queries
  • Operating and maintaining customer related information and to maintain accurate records
  • Working with other teams in the business to ensure delays to payments by customers are eliminated
  • Other ad hoc duties as required by Senior Credit Controller
  • Despatching statements and chasing letters
  • Strong commercial acumen
  • Ability to build relationships
  • Good knowledge of Microsoft Office, especially Excel
  • The ability to manage workload under pressure
  • Excellent team work skills and the ability to prioritise tasks
  • Good knowledge of accounting procedures
  • A positive, flexible attitude as the team is going through a change plan on processes and team structure
  • Strong telephony skills and good communicator
  • Knowledge of Sage 200 preferable
25

Credit Controller Benelux Resume Examples & Samples

  • SAP knowledge would be ideal
  • Dutch written & verbal
  • Ideally a third language
26

Credit Controller Nordics Resume Examples & Samples

  • Carries out high volume of telephone activity to effect an overall reduction in outstanding debt
  • Amend credit limits in line with on-going customer trading experience and risk
  • Maintains a courteous and professional approach in all situations using effective questioning, active influencing and negotiating skills
  • Able to work using own initiative or as part of an effective team with common goals & financial objectives
  • Carry out proactive and reactive debt collection processes to recover outstanding debt
  • English written & verbal
  • Norwegian written & verbal
  • Ideally another Nordic language
  • Some work experience
27

Credit Controller With Polish Resume Examples & Samples

  • Discuss with owners possible resolutions to bring their account back into good standing and advise owners of consequences of non payment
  • Liaise with internal and external departments regarding servicing and collections. Ensure follow up on all account issues and ensure that records are kept accurate and up-to-date in the relevant systems
  • Gather relevant information (e.g. bank, credit card details) in case of refund request and pass to Research Department to process
28

Credit Controller Resume Examples & Samples

  • Previous experience in Credit Control
  • Previous experience of working within a finance team
  • Great customer service skills and knowledge of Sage
29

Credit Controller Resume Examples & Samples

  • Responsible for the collection, management and resolution of outstanding invoices from past-due accounts
  • Accountable for all customer disputes and owning these through to resolution
  • Ensuring accurate, timely reporting of collections made
  • Identifying unapplied payments and assigning these to the relevant A/R balance
  • Credit Control Experience
30

Credit Controller Resume Examples & Samples

  • University degree holder
  • Minimum of three years Credit Control / Customer Service experience at a MNC
  • Fluency in Mandarin & English is essential, with native Mandarin a strong advantage
  • Mainland China experience is highly preferred
  • Knowledge of SAP is an asset
  • Strong working knowledge of Microsoft Office especially Excel is required
  • Adept at learning new technologies and software
  • Able to effectively manage multiple tasks and projects in a fast-paced environment
  • Well-organized, strong sense of responsibility, and a good team player
31

Credit Controller Resume Examples & Samples

  • Strong attention to detail and a meticulous approach to all tasks
  • A natural forward planner with proven organizational skills
  • Proven analytical skills, together with the ability to resolve complex problems by identifying long term solutions in terms of process/ IT changes as appropriate
  • Excellent communication skills in both written and verbal form
  • Working towards an ICM qualification would be beneficial but not essential
  • Perform the daily credit control tasks in accordance with company policy on releasing credit held orders and stopping accounts, managing customer deductions and communicating with customers
  • Drive down overdue debts in line with targets set
  • Perform administrative tasks within a defined time scale, which will include responding to correspondence appertaining to the account, ensuring credits/debits and uplifts have been carried out accordingly
  • Maintain accurate and up to date customer records on SAP ensuring all transactions are correctly recorded against the relevant account
  • Maintain a well ordered filing system for on-going work and ensure safe custody of all relevant documentation
  • Resolve queries in an efficient and timely manner and escalating where necessary
32

Credit Controller Resume Examples & Samples

  • Help achieve debt targets set along with debt chase members of team
  • Secure timely payment of accounts and reduce the risk of bad debts
  • To actively pursue outstanding monies due
  • Accurately and efficiently handling all customer calls
  • Mentoring and developing more junior members of the team
  • Developing and maintaining credit control processes to improve efficiencies
  • Logging all customer related information on internal systems
  • To acquire an in-depth knowledge of and work with internal systems, understanding both their individual use and how they relate to one another
  • Dealing with all customer contact from a variety of channels e.g. phone, fax, e-mail and letter
  • Investigate proof of delivery problems
  • Account reconciliations and allocations
  • Preparing files for legal & advising the Credit Manager
  • Liaising with sales area managers
  • To carry out credit checks on existing and new customers
  • To set and review credit limits for customers
  • To produce the aged debtors listing and other weekly/monthly reports
  • To undertake any other duties assigned by your manager which are consistent with your expertise and skills
  • 3-5 years credit control experience within a commercial environment
  • IT literate (Excel, Word & Access)
  • Computer literate using Windows environment, e-mail and good working knowledge of Excel and Word
  • A Finance Qualification is desirable
33

Credit Controller Resume Examples & Samples

  • Extensive Credit Control background with a track record of success in a similar organisation
  • Enthusiastic and proactive in taking the initiative to get the job done
  • Ability to work on own without close supervision
  • Strong Interpersonal skills and the ability to communicate and influence all levels of the organisation
  • Awareness of the wider commercial environment and importance of cash collection
34

Credit Controller Resume Examples & Samples

  • Handling bank transactions related to Accounts Receivables especially the timely deposits of PDC, L/C & L/G
  • Updating customer related logs to maintain high level of control
  • Following up on L/C discrepancies and communicating the same to the relevant teams
  • Liaising with other departments in terms of customer related issues
  • Keeping customer files with accurate information by filing credit limit amendments
  • Support managing the credit risk for all Teams as well as external customers
  • Assist with monthly / yearly closing of AR books and support reporting
  • Ensure the credit notes are appropriately approved before issuance
  • Prepare reports such as Aging, Collection Report, Credit Note Analysis for Sales Teams and ensure that the Senior Management is informed timely and accurately about any noteworthy developments
  • Give full support to the external auditors for all AR related questions
  • Expert skills in Microsoft Outlook, Word and Excel
  • A good team player with an international mindset
  • Accounting knowledge of IFRS and local GAAP
  • Functional: >2 years in credit control or accounting
35

Credit Controller Resume Examples & Samples

  • Handle day to day Credit and Collection activities on customer accounts
  • Liaising with Customer Services to ensure customer queries are resolved on a timely basis
  • Reconciliation of customer accounts to ensure clean aged debt report
  • Order release in accordance with Avery policy
36

Credit Controller Resume Examples & Samples

  • Regular examination of the credit worthiness data and payment behaviour of the customers
  • Setting and lifting of dunning blocks and delivery stops
  • Collection of outstanding receivables per telephone, email, and per direct customer contact
  • Responsible for collaboration with collection agencies and service providers - including the regular handing over of claims, examining and booking of collection costs and writing off non-collectable receivables
  • Creating outstanding Receivables Reports with our reporting tool BW-Analyzer
37

Credit Controller Resume Examples & Samples

  • Keep Credit Control database (CollectNow) updated with all transactions
  • Sending standard reminders and chaser letters on outstanding clients
  • Liaising with tax advisors on long term debtors
  • Requesting information from Managers for cases to be taken legal or agree a course of action if no legal action should be taken at that time
  • Monitor direct debit collection, rejection and mandate receipts.Set up instalments plans where necessary
  • Request refunds where necessary
  • Log cheques that come into Newcastle office, Check bank statements and log payments
  • General Admin, emails, filing etc
38

Credit Controller Resume Examples & Samples

  • Enforce consistent credit control procedures
  • Review and analyse aged debt against defined metrics
  • Actively chase all overdue debt within the allotted portfolio and update Partners/Managers as appropriate
  • Maintain accurate and up to date client notes following conversations with clients, using Peoplesoft Financials to record status
  • Actively engage, on a monthly basis, with managers and partners on debt status and prepare monthly summary reports
  • Ensure that bills raised are sent out to clients in a timely manner
  • Work with the accounts receivable team in respect of cash receipts and remittance details to aid effective and accurate allocation
39

Credit Controller Resume Examples & Samples

  • Achieve cash targets through cash collection and cash allocation
  • Ensure that cash targets are met and payment terms are respected
  • Involved in the banking and cash application team ensuring all payments received were applied against the appropriate invoices in timely manner
  • Reconcialtions
  • Dealing with a high level of invoices on a monthly basis
  • Cash allocation activities for all markets and payment queries resolution
40

Credit Controller Resume Examples & Samples

  • Generation of monthly invoices and direct debit files
  • Posting invoices to accounts system and bank
  • Management of all unpaid direct debits
  • Direct contact with customers to collect unpaid amounts
  • Credit control KPIs
  • Exceptions reporting
  • Ad hoc duties as required
  • 1 years collections experience
  • Consumer facing collections a necessity
  • Sage line 50 an advantage
  • Candidates must currently be living in Ireland and hold a valid work permit
41

Credit Controller Resume Examples & Samples

  • Managing the day to day delivery of all AR services in line with the service level agreement
  • Managing accounts receivable staff
  • Ensuring that cash collection targets are achieved
  • Maintain a strong set of financial controls ensuring that their area of responsibility is compliant with the group credit control policy
  • Minimising bad debt to protect shareholder value
  • Resolving internal and external queries
  • Ad hoc work as required in the role
  • Develop a close working relationship with senior management in the business unit
  • Proven track record in a similar role with at least 5 years related experience in a FMCG business environment
  • Bachelor's Degree or qualification in a credit management
  • Extensive Sap experience and knowledge is essential
  • Proficient in Microsoft Office (Word, Excel, etc)
  • Ability to work to and meet tight deadlines
  • Strong commercial background
  • Strong interpersonal and communication skills with the ability to manage relationships with finance logistics and sales functions
  • Energetic, Enthusiastic
  • A team player with the ability to motivate others
  • Enjoys working in a fast-paced, innovative environment where the focus is on continuous improvement and the challenge to make it better
42

Credit Controller Resume Examples & Samples

  • Monitor and collect outstanding debts in line with procedures
  • Manages customer accounts, including payments and disputes
  • Responds to billing questions and inquiries from internal or external customers
  • Processing, logging and ensuring resolution of customer returns
  • Customer query resolution - provide copy invoices, statements & follow up to ensure credit requests are approved
43

National Credit Controller, Christchuch Resume Examples & Samples

  • Reconcile transactions and balances to maintain accurate accounts
  • Initiate credits and adjustments to customer accounts within company policy limits
  • Identify accounts requiring collection agency or legal action and coordinate collections with third party contractors
  • Approve, establish and maintain credit limits on all new and current national customer accounts
  • Create a variety of accounts receivable financial reports including agings, bad debt and sales allowances
  • Minimum of 4-6 years’ experience in a credit control capacity
  • Sound negotiation skills and proven track record in reducing bad debt
  • Excellent numerical skills and computer literacy
  • Ability to work cooperatively and effectively with key stakeholders to achieve desired outcomes
44

Credit Controller Resume Examples & Samples

  • Collecting accounts receivable balances for invoiced clients using a combination of email and telephone calls to contact the client
  • Keeping a detailed record of activities
  • Engaging with client facing teams to coordinate collection activities
  • Achieve monthly call and cash targets
  • Prepare cheque lodgements
  • 2 years or more in a busy collection environment essential
  • Ability to work on own initiative
  • Strong interpersonal skills with the ability to build and develop strong relationships across the finance team, key stakeholders and senior management
  • Knowledge of SAP would be advantageous
45

Temp Credit Controller Resume Examples & Samples

  • Checking customer's credit ratings with banks
  • Setting up the terms and conditions of a loan
  • Timely and effective collection of all debts and customers payments
  • Negotiating re-payment plans
  • Resolving queries both internally and externally around outstanding invoices
  • Posting and allocating daily receipts to accounting systems
  • Providing accounts information to internal departments
46

Billings & Credit Controller Resume Examples & Samples

  • Case Administration and Pre-Case Checks - Managing the entire case administration life cycle on Elite
  • Billing - Working with Case Managers to ensure that WIP is being billed on a timely basis. This would include
  • Completing billing forms and raising invoices in Elite
  • Ensuring that Financial Controller reviews the invoices before they are sent to the clients
  • Monitoring WIP balances and chasing Case Managers to ensure there is regular billing, preferably monthly but not to exceed 90 days
  • Processing & Analysis of EMEA WIP write-offs
  • Preparation of 3-Monthly Revenue Forecast Report
  • Preparation of Monthly WIP Provision Report
47

Credit Controller Resume Examples & Samples

  • Responsible for all correspondence including telephone calls in relation to collection of amounts receivable in a fast-paced, dynamic environment
  • Responsible for cash collections in a multi-national environment
  • Liaise with customers to chase due accounts ensuring all invoices are collected timely
  • Build and maintain good working relationships across departments and with customers to ensure the highest levels of customer service
  • Liaise cross-department regarding customer accounts in a timely and efficient manner as appropriate
  • Customer statement reports and Aged Debtor Analysis
  • Required to work to tight deadlines to meet Month End and Quarter End timelines
  • Other ad hoc duties as required
  • 2 years' previous experience in a similar role
  • Proficient in Microsoft Office with a proven ability to adapt to new systems quickly
  • Very strong team player
  • Self-driven, professional and adaptable
48

Hungarian Credit Controller Resume Examples & Samples

  • Working with Customer Care Team and Commercial Finance
  • Assist other credit controllers where necessary to achieve departmental targets
  • Other Ad Hoc duties as defined by AR Manager
49

Credit Controller Resume Examples & Samples

  • Minimum of three years Credit Control / Accounting experience
  • Fluency in English and Japanese is essential
  • Strong working knowledge of Microsoft Office -especially Excel - is required
50

Credit Controller Resume Examples & Samples

  • Carry out Credit Control collection via telephone, email and letter techniques
  • Maintain unallocated cash, bad and overdue debts
  • Compile various aged debtor reports on weekly, monthly and ad-hoc basis
  • Carry out on-going credit checks and monitor existing customers
  • Liaise with Sales Ledger regarding allocation of payments and Customer Master Data
  • Prepare, print and mail month end statements
  • Excellent communication skills in both verbal and written forms
  • Strong computer skills including experience with SAP and Microsoft
  • Able to work on own initiative
  • Works to, and meets deadlines
  • Experience within a similar role - min 12 months
51

Credit Controller Resume Examples & Samples

  • Liaise with partners to discuss their debtors report
  • Chase outstanding debts by all ways of communication
  • Liaise with cashiers for correct allocation of payments
  • Client queries to be resolved in a timely manor
  • Provide department heads with statistical information regarding lock up
  • Post records to ARC
  • Ad hoc duties
52

Credit Controller Resume Examples & Samples

  • Carries out collection activities on a range of nominated accounts
  • Release held orders on a daily basis
  • Ensures invoice disputes are resolved and queries escalated via the IC system
  • Amend credit limits in line with ongoing customer trading experience and risk
  • Block and unblock accounts as required with relevant communications
  • Escalate payment issues through appropriate channels in a timely manner
  • Attend and take participation in all training, coaching sessions and team meetings
  • Follow all relevant company procedures
  • Previous Credit Control experience preferred
  • Excellent numerical and English skills
  • ICM Preferred
  • Microsoft Excel intermediate preferred
53

Credit Controller Resume Examples & Samples

  • Manage medium to large sized account reconciliations, payment allocations and collection of overdue accounts
  • Responsible for full Accounts Receivable duties
  • Developing strong relationships with customers
  • Processing payments and allocations
  • Investigating and resolving queries relating to non payments of invoices
54

Credit Controller Resume Examples & Samples

  • To collect outstanding invoices on International sales
  • To identify queries and barriers to payment when advised, to raise the query in the system and to manage its investigation and resolution
  • To provide regular reports on ‘problem accounts&#8217
  • To ensure that all new customers are credit checked in line with the Credit Policy
  • To set the appropriate credit limits/payment terms/guarantees/Letters Of Credit required limiting the risk of non-payment
  • To quickly escalate problems and exceptions, where appropriate
  • To make timely recommendations in conjunction with the Credit Manager regarding high risk accounts with regard to possible legal proceedings for non-payment
  • Previous proven experience of working in a credit control role is essential
  • French speaking – high level of proficiency
  • Experience of international collections essential
  • Proven experience in cash collection of high value receivables
  • Experience in debt reduction of the over 90 days old debtors
  • Good IT skills – Strong excel
  • Polite but tenacious telephone manner and good systems knowledge
  • Previous experience in the Media industry is desirable
55

Credit Controller Resume Examples & Samples

  • Credit Control and/or Accounts Receivable experience preferably gained in large organisations and used to working in a team
  • Working knowledge of Oracle and any debt management software (preferably Getpaid) are desirable
  • Someone studying an ICM qualification would be an advantage but by no means essential
  • Able to work under pressure and to meet deadlines
  • Good Excel skills
56

Credit Controller Resume Examples & Samples

  • Developing, implementing and maintaining an effective and professional credit control system
  • Review aged debtors reports
  • Contact debtors by telephone or letter to secure payment
  • Communicate with internal managers and partners to ensure paperwork has been completed
  • Clearly document and record results of communications with clients
  • Processing cash receipts information in conjunction with other Finance personnel
  • Allocation of cash received to clients and invoices and accounts reconciliation
  • Sending out monthly debtors statements
  • Prepare timely weekly / monthly management and progress reports
  • To achieve monthly cash collection target
  • Ad hoc administrative tasks and support to finance team
57

Credit Controller / Collections Resume Examples & Samples

  • Responsible for up to 400 arrears cases per month. Dependent upon case complexity
  • You will be expected to make a high volume of calls per day, in conjunction with maintaining the administration generated by your caseload
  • You will be responsible for high value deals, which if problematic should be bought to the attention of your Manager
  • Compose bespoke business letters when required
  • Liaise with Receiver Managers, Liquidators, Executors and Administrators as required, in order to protect the Company’s assets. Negotiating any possible reassignments of agreements
  • Handle and resolve complaints quickly and efficiently, following policy guidelines
  • When required, prepare and maintain lessee files ensuring accurate legal documentation has been raised
  • Provide verbal/written communication addressing all key issues and projects a professional company image
  • Good standard of education, Good IT skills
  • An ability to project a professional image at all times is key, particularly when dealing with external contacts
  • Influencing and negotiating
  • Effective negotiations with the lessees and /or 3rd parties, addressing key issues and ensuring a professional assertive approach is maintained
  • Letter Writing
  • Construct bespoke letters where required, addressing complaints and fully explaining GE’s position
  • Cultural direction and embedding
  • Following procedures ensuring we are compliant and adhering to regulatory requirements
  • Issue and conflict management
  • Good problem-solving, communication and negotiation skills are critical, together with strong time management skills
58

Credit Controller Resume Examples & Samples

  • To assist the Credit Control Supervisor
  • Collecting debts, by liaising with both internal Case Handling staff and External debtors
  • Collating Statements of account
  • Credit control experience desirable
  • Numerate
  • PC Literate with good Excel skills
  • Accurate with good attention to detail
  • Able to work as part of a team and to deadlines
59

Credit Controller Resume Examples & Samples

  • Timely collection of outstanding debtor balances
  • Reporting on o/s balances
  • Perform credit control calls
  • Record all credit control activities on Oracle
60

Credit Controller Resume Examples & Samples

  • 2 years experience working as a credit controller
  • Publishing & Print industry exposure
  • Available immediatelty or on a 1 week notice
  • Having used Oracle will be a bonus and basic Excel skills neccersary
61

Credit Controller Resume Examples & Samples

  • Manage daily receipts, process bank statements to ensure the quick and accurate posting of receipts in to the finance systems
  • Allocate remittances, clearing settled transactions and creating additional ledger items as necessary (e.g. deductions, overpayments, etc.)
  • Clear/Maintain the AR ledger as required and deliver 100% integrity of open items
  • Comply with company credit policy/procedures at all times
  • Develop contacts with customers to facilitate the prompt receipt of remittance or similar data required to support the collections teams
  • Fluency in French in essential (written & spoken)
  • Previous administrative experience in a high volume customer focused role
  • Familiar with working in a financial accounting environment, complying with audit and company policy requirements
  • Experienced in building relationships with both internal and external customers
  • Good level of accounting skills
  • Good knowledge of Microsoft Office (e.g. Word and Excel)
  • Knowledge of SAP or other major accounting systems is desirable
62

Credit Controller Resume Examples & Samples

  • Collection of outstanding balances by telephone and email within the agreed timescales
  • Issuing statements and letters to clients in agreed cycle
  • Liaising with the Finance m to discuss current position of debts and debtor days
  • Produce regular reports on debt to identify issues for escalation
  • Other ad hoc tasks/projects when required
  • You will also be required to assist other members of the finance team in varied tasks
63

Credit Controller Resume Examples & Samples

  • Ensure invoices are issued promptly within company guidelines
  • Ensure invoicing processes and instructions are clearly adhered to
  • Have a broad understanding of the VAT treatment of invoicing
  • Issue monthly customer statements to operations directors
  • Resolve queries and liaise with relevant departments and customers
  • Active communication of aged debt risks with the Finance Manager and work with the Finance Manager to identify potential risks
  • Member of ICM or other relevant body would be an advantage
  • SAP AR or similar AR system experience
  • Experience of invoicing and collection activity
64

Credit Controller Resume Examples & Samples

  • Proactively Manage debt Collection on assigned portfolio of accounts
  • Issuing of invoices and statements to clients using established guidelines, deadlines, procedures and process methodology
  • Resolution of queries to facilitate payments from customers
  • Prioritize and manage a challenging workload whilst maintaining a high level of customer service and satisfaction
  • Liaison and communication with internal departments as required in order to maintain an accurate position on customer accounts
  • 3+ years experience in Credit Control
  • Dealt with stock
  • Worked in a busy environment
65

Credit Controller Resume Examples & Samples

  • Responsible for the reconciliation of customer accounts
  • Proactive query resolution
  • Invoice management
  • Cash collection by telephone, fax & email
  • Chasing overdue debts in line with overdue collection cycle
  • Maintenance of customer files and records
  • Liaise with the credit analysts in respect to client limits and order issues
  • Internal and external chasing of high volume debit notes
  • Internal/external meetings
  • Raising of credit notes
66

Sole Credit Controller Resume Examples & Samples

  • Take responsibility of the credit control process and liaise with the finance manager to discus current position of debts
  • Manage and coordinate debt collection activities, Liaising with the Finance and sales team to discuss current position of debts
  • Produce weekly and end of Month Aged Debtors statistics and reports, for management review and reporting
  • Posting Bank Transactions relating to Accounts Receivable
  • Implement new credit control procedures
67

Credit Controller French Speaking Resume Examples & Samples

  • Effective management of account/invoice disputes, both with internal and external customers, so that disputes are resolved within agreed SLAs
  • Identification of bad debt and preparation of documentation as appropriate
  • Chasing customers for Withholding Tax certificates as required and following appropriate regional processes
68

Junior Credit Controller Resume Examples & Samples

  • Proactively manage debt collection on assigned accounts in various European Countries
  • Debtor reconciliations and statement generation for specific accounts
  • Assisting in the Daily payment posting
  • Deal with relevant Commercial Department to ensure prompt customer query resolution
  • Monthly close off process for invoicing and customer receipts in conjunction with other team members
  • Experience in Credit Control or Customer Service
  • IICM, IATI or relevant qualifications is an advantage
  • Knowledge of SAP system is an advantage
  • Excellent knowledge of Microsoft Office Systems needed
  • Ability to take on a high level of autonomy and initiative and demonstrate the ability to be a strong team player
69

Credit Controller Resume Examples & Samples

  • Responsible for managing all credit control aspects of specific Practice Groups, Partners (fee earners) and clients
  • Arrange regular ledger review meetings with every assigned Partner
  • Reviewing Partner lock-up on a monthly basis with Finance Partners to highlight any areas of difficulty
  • Undertake pro-active regular reviews and follow up of outstanding debts (in line with policy)
  • Collection in line with monthly targets
  • Updating I4G with relevant collection notes & codes re payments promised and on-going chasing activity
  • Regular ledger reviews with Credit Manager
  • Ensuring queries are dealt with (in line with policy)
  • Identify and develop key client contacts necessary to secure recovery
  • Maintain client contact information in I4G
  • Sending statements to clients on a monthly basis
  • Reviewing client account money on a regular basis to ensure funds are transferred against invoices in a timely manner, where relevant
  • Support lawyers with reconciliations and other ad hoc debtor analysis and billing
  • Escalation of chasing activity where problems arise
  • At least 2 years' experience gained within a professional services environment
  • Knowledge of relevant Solicitors Accounts Rules
  • Working knowledge of Elite, I4G, Excel and Word
  • Diplomatic and persuasive communication style
  • Motivated to work to strict timescales, even when under pressure
  • Ability to work both alone and as part of a team
  • Strong numerical skills
  • Experience of report writing and problem solving
  • Professional and efficient approach, with an excellent telephone manner and good organisational skills
70

Credit Controller Resume Examples & Samples

  • Negotiating repayment plans
  • Contacting your client base when payment is overdue
  • Checking credit records on databases
  • Keeping track of accurate payment methods
  • Liaising and directly collecting payments from clients
  • Dealing with internal enquires about payments
71

Credit Controller Resume Examples & Samples

  • Maintain Portfolio of client accounts
  • Facilitate high level of cash flow and minimise levels of overdue debt
  • Resolve account queries
  • Render adhoc statements
  • Debt Collection
  • Refund credits
  • Update monthly reports for Senior management
72

Credit Controller With Italian Resume Examples & Samples

  • Advanced English and Italian
  • Credit Control experience or similar roles
  • Business acumen, project skills
73

Credit Controller With German Resume Examples & Samples

  • Identify high risk accounts and take appropriate action
  • Management of Blocked orders: release, reporting and communication towards business and customers alike
  • Customer Master & Credit Master amendments
  • Fluency in English and German; any other additional language would be a plus
  • Knowledge of Excel
  • Team player but a self-starter as well
  • High level of accuracy and numeracy
  • Fluent in the relevant languages required to perform duties
74

Credit Controller With German Resume Examples & Samples

  • Achieving monthly and yearly strict collection targets
  • Following and successfully completing all mandatory trainings assigned during calendar year
  • Reviewing existing processes, identifying weaknesses and providing improvement ideas
  • Contributing to the completion of new policies and standard documentation
  • Working towards goals and behaviours assigned in HPD
  • Advanced English and Italian or Hungarian knowledge
  • ERP knowledge (SAP, ORACLE, etc)
  • Open minded and proactive approach
  • Motivated and dedicated; ability to work in a multicultural environment
75

Credit Controller Resume Examples & Samples

  • Provide an independent view of credit risk and highlight potential risks in compliance with the agreed Service Level Agreements (SLA) and the BP Credit Policy
  • Produce and analyze monthly and quarterly reports and track KPIs for sales and finance management along with the regional and global credit reporting requirements
  • Review overdue and bad debt positions and recommend provisions
  • Assist in the co-ordination and implementation of strategy to reduce bad debt exposure
  • Provide advice on the credit worthiness of customers including recommendations on credit limits and payment terms
  • Provide guidance, support and advice on how to resolve issues related to credit management
  • Release of orders on hold
  • Assist in preparation of Regional reports
  • A Centre of Expertise for any Credit Activities/queries in country
  • Trade loan credit vetting
  • Be responsible for legal recovery, including recovery from trade loan legal cases
  • Minimum of 4 - 5 years of experience in credit risk evaluation and management, analytical reporting or relevant experience
  • Shared service center experience
  • Oil and gas industry experience
  • Written and/or spoken proficiency in English & Vietnamese
76

Credit Controller Resume Examples & Samples

  • Perform and evaluate credit checks on new customer accounts according to company policy
  • Check credit limits in place for all accounts within the designated countries and maintain credit limits in line with company policy and Sarbanes-Oxley requirements
  • Proactively contact customers, primarily by telephone, in regard to payments to ensure invoice processing and payment has been scheduled; plan and prioritize customer calls regularly to maximise collections on the largest open invoices
  • Maintain on relevant systems collector call and invoice logs with status updates and follow up details
  • Work with local sales, CS, and Team Leader to solve problem accounts and determine when accounts should be placed on hold
  • Update ERPS manually placing about accounts on hold
  • Oversee the monitoring of all accounts placed on hold within designated credit management countries, ensuring the release of orders once payment is received, or when appropriate evidence is secured. Carry out appropriate hold activity directly on allocated Key Accounts
  • Liaise with other departments and communicate credit hold decisions to relevant business units / departments
  • Allocate credits on a regular basis in consultation with: Cash allocation team, Customer Services and customers
  • Log, review and monitor customer complaints, copy invoice requests
  • Assist with the companies E-Bill process if relevant
  • Assist the cash application team where needed
  • May assist in the training of new employees joining the ITC Dept
  • Various ad hoc responsibilities as assigned by Team Leader / Manager
  • Any other related tasks / duties as may be allocated from time to time
  • This position interacts with various levels of personnel both inside and outside the company. That interaction requires good communication skills and judgement, tact and diplomacy with internal and external customers in troubleshooting problems and communicating status
  • A high level of proactivity to contact customers to chase overdue debt is expected – Especially on phone communication
  • Effectiveness in this role requires a thorough working knowledge of relevant accounting systems, policies and procedures
  • Accuracy is required in performing all functions of this position. Initiative and organisation skills are valuable to ensure the timely completion of a large volume of work
  • System knowledge is essential to perform this role effectively and efficiently
  • Educated to higher / standard grade level
  • ICM qualification is preferred but not essential
  • Requires experience ideally operating in a busy accounts receivable or customer service function dealing with Public as well as Commercial customers
  • Must demonstrate excellent computer skills; relevant software application proficiency strongly preferred
  • Experience in troubleshooting and resolving transactional issues and interacting effectively with team leaders and management required
  • Proven attention to detail and accuracy required
  • Previous business application of language skills preferred – Polish
77

Credit Controller With Dutch Resume Examples & Samples

  • University Degree – preferable in Finance specialization
  • Minimum 2 years of Credit Control experience
  • Empathy, team work ability and communication developed skills
  • Business acumen and project skills
  • Flexible and able to manage changes
  • Computer literate – SAP knowledge will be considered a strong asset
  • Strong English and Dutch languages skills
78

Credit Controller Resume Examples & Samples

  • Ensure department KPIs (of reducing AR aging days and improving cash collections from customers) are achieved
  • Manage relationships with customers to ensure that
  • Basic accounting knowledge (obtained through experience / accounting qualification)
  • Strong Excel skills and experience using Word is essential
  • Systems knowledge of SAP is considered favorably
  • University degree is considered favourably but is not essential
  • Studying for an accounting qualification
79

Credit Controller Resume Examples & Samples

  • Weekly statements to all departments detailing debt position and current status
  • Ownership of overall debt levels within the contract
  • Proactive management of departments debt
  • Work with the operations finance administration team on their processes to ensure smooth payment of invoices
  • Work with group Accounts Payable and operations to align engagement and processes
  • Communication of daily debtors position to various stakeholders
  • Working with government departments, Capita shared service operations team, and Group credit control to resolve issues on invoices and payments
  • Monitor AP ledger position and prove weekly reporting on supplier payment SLA
  • Work with group Accounts Payable and Capita shared service AP team to ensure SLA is met and payments are made
  • Prior experience of working in an credit control function
  • Ability to logically analyse and manipulate data
  • Ability to manage a portfolio of credit control clients
  • Ability to act as go-between for operations team and government departments to solve invoicing problems
  • Experience of SAP advantageous
  • Good excel skills & working knowledge of all Microsoft Office packages
80

Credit Controller Resume Examples & Samples

  • Proven high call volume Credit Control experience is essential
  • Good Excel Skills as there will be reporting requirements
  • A pro-active and self-motivated attitude is key
  • User knowledge of SAP would be desirable but not essential
81

Credit Controller Resume Examples & Samples

  • Proven experience in Credit Control, having managed high volume ledgers is essential
  • Good Excel skills as there will be reporting requirements
  • A engaging personality combined with a pro-active and self-motivated attitude is key
  • Experience of multi-currencies or European languages would be advantageous but not essential
82

Credit Controller Resume Examples & Samples

  • Take control and daily management of key proportion of the sales ledger ensuring processes followed to maximize cash collection and tidiness of the ledger. Keep accurate records of all contact with customers
  • Meeting monthly targets set to trigger bonus incentive and ultimately reduce debtor days to acceptable industry average
  • Working closely with global Sales teams and Sales Orders Supervisor to ensure invoicing data/details are captured correctly and reflect all the necessary and important information. Aim being to avoid having to credit and re-issue items, which further delays when payment is received
  • Building strong relationships with global Account Managers so that they are aware of any higher risk/ potential payment problems and effective communication exists between departments
  • Full responsibility for working with customers to understand and reduce any withholding tax from certain countries, ensuring all documentation is filed for UK corporation tax purposes
  • Regular reporting to the management team and sales teams to show progress or concerns on the ledger
  • Proven track record working in credit control, with extensive experience gained (ideally) within an international organisation that regularly trades in such a capacity. Must demonstrate experience of dealing with multiple currencies and understanding of how exchange rate gains/losses are recognised as result of timing differences
  • Ability to demonstrate working knowledge of Withholding Tax and relevant compliance involved in dealing with such claims. An understanding of the main Tax Treaties in place between UK and major countries also advantageous
  • Strong communicator who can demonstrate excellent written skills and equally adept to speaking on the telephone. Possession of foreign language skills, such as Spanish is highly desirable. Must be proficient in Microsoft Excel, experience in Salesforceand Sage 1000 experience is a further advantage
  • Successful candidate must be personable and ability to multi-task and possess a “can-do” attitude that will deliver results straight away. Important to be a self-starter as ownership of significant part of the existing ledger (including key accounts/clients) will be passed over
  • Excellent attention to detail and ability to assist globally based Sales teams with supplying of financial information for tenders, along with having a familiarity of the Notarisation/Legalisation process
83

Credit Controller Resume Examples & Samples

  • Credit Control experience or similar roles (Ex: Customer care)
  • Language requirement English-advanced
  • Knowledge of major ERP (SAP)
  • Empathy, team work ability, communication, business acumen, project skills etc
  • Motivated and dedicated. Ability to work on a multicultural team environment
84

Credit Controller Resume Examples & Samples

  • Review the company credit control procedure and develop and implement enhancements where required
  • Obtain sufficient information to assess the credit worthiness of new and existing customers
  • Maintain accounts receivable customer data
  • Allocation of customer payments and follow up on payment discrepancies
  • Evaluate blocking supply of goods to overdue accounts
  • Legal proceedings for debt collection
  • Participate in month end tasks, reporting and reconciliations
  • Ensure compliance with all legal regulations and Novartis’ policies in the area of accounts receivable and credit control
  • Basic financial education or good knowledge of accounting procedures, principles and practices
  • At least one Nordic language plus English fluent, both oral and written
  • Preferably international company background
  • Good understanding and ability with ERP systems, preferably SAP
  • Proficiency in Microsoft Office package, especially Excel
  • Take pride in your job and always strive to do your best
  • Engage with internal and external customers and collaborate with relevant stakeholders
  • You are passionate about delivering extraordinary services
  • Proactively participate in all work related contexts
  • Constantly challenge work flows and processes which enables us to do better tomorrow Be positive when faced with changes in your tasks and other work related areas
  • You see an advantage in working with many different nationalities and cultures
85

Credit Controller Resume Examples & Samples

  • Collecting cash by phone, email and online cash allocation
  • Compiling of accounts receivable reports, using our internal systems
  • Liaise with liquidators and administrative receivers to register debts and claim due dividend
  • General administration duties relative to preparation of credit assessment, e.g. bank and trade references to help with credit assessment/minimise credit risk
86

Credit Controller Resume Examples & Samples

  • Being familiar with credit control tools used in MEA region: especially Letter of Credit and Bank Guarantees – experience in this area is a must
  • Very good knowledge of English + basic Arabic would be a benefit(being able to read invoices or supporting documentation in Arabic)
  • Good understanding of MEA region business environment, culture, communication styles
  • Good communication skills – cooperation required with both customers and other Baxalta teams: General Manager and Sales Teams in Dubai and other MEA countries: Algeria, Tunisia, Egypt, Saudi Arabia, Finance Hub and Customer Service Teams in Poland
  • Excel – basic skills; experience with other systems used for credit control and/or other accounting systems would be a plus
87

Credit Controller Resume Examples & Samples

  • Collection of cash for the EMEA region by telephone, email and letter
  • Ensure risks and issues are highlighted/ escalated internally
  • Undertake complex reconciliations
  • Handle disputed accounts and negotiate to bring payment into line with terms
  • Work within Sarbanes Oxley guidelines and controls
  • Maintain up to date records of all customer communications
  • Review invoices and send to the customer
  • Resolve internal billing queries with the appropriate department
  • A proven track record within Credit Control with at least 2 years’ demonstrable experience
  • Excellent communication skills with the ability to build and retain excellent relationships both internally and externally
  • Fluent in business English (written and spoken)
  • Fluency in German
  • Strong organisation skills with a meticulous attention to detail
  • Comfortable with a high-volume workload with the ability to multi-task and prioritise as appropriate
  • Strong drive to deliver a good service and results
  • Ability to work independently and manage time effectively
  • Proficiency in MS Excel and Word
88

Credit Controller Resume Examples & Samples

  • Effectively manage individual account portfolio
  • Maximise Collections
  • Maintain customer profile through account hierarchy
  • Resolve account disputes to minimise aged debt and improve customer experience
  • Forge and maintain both internal and external customer relationships
  • Effectively manage and prioritise workload within appropriate timescales
  • Identify and establish potentially high risk accounts
  • Achieve set agreed KPI targets
89

Credit Controller Resume Examples & Samples

  • Preparing credit control reports
  • Preparing accounts recoverable forecast
  • Preparing billing list and debtor ageing report
  • Preparing cash flow projection
  • Liaise with all relevant departments to investigate and resolve non-paymen tof invoices queries
  • Generating reminder letters and monthly statements
  • Monitor all accounts
  • Preparing statement of accounts
  • Review appeal cases when necessary
  • Execute collection activities
  • Assisting in resolution of outstanding invoice problems and prepare recommendations and make credit approval decisions
  • Ensuring compliance with company policies, colelciton procedures and company controls
  • Strong in Excel/Vlook UP
  • Strong SAP
  • Diploma, degree or associated technical certification
  • Legal knowledge
  • At least 3-5 years of experience
  • Great interpersonnal and communication skills
90

Credit Controller ADI Resume Examples & Samples

  • Processing and generating reminder emails and account statements
  • Investigating and resolving queries relating to non-payment of invoices
  • Work with customer master team on monitoring external financial data affecting our customers
91

Credit Controller Resume Examples & Samples

  • Computer literacy, proficiency in MS (excel & word)
  • Well-developed communication skills – English language (verbal and written)
  • Well-developed arithmetic skills
  • Ability to compile reports and well-developed analytical skills
  • Pro-active problem solver
  • Ability to work accurately, efficiently and dependable
  • Driver’s license advantageous
92

Credit Controller Resume Examples & Samples

  • Invoicing CJ customers
  • Helping with collection of outstanding invoices for CJ and liaising with customers to resolve issues
  • Posting of adjustments to the CJ system to ensure that accounts are fully up to date
  • Running credit checks for new accounts for CJ to ensure that risk is reduced
  • Ensuring all new CJ accounts are set up in line with internal control procedures
  • Providing specific schedules/ information for the financial month end close
  • Providing finance training for new account team members
  • Ad-hoc projects as and when required
93

Credit Controller Dach Resume Examples & Samples

  • Manage risk and receivables and maximise cash recovery to reduce the frequency and impact of bad debt and delinquency
  • Support the management of an efficient, compliant, professional and customer focused EMA Collection function in line with the Johnson & Johnson Vision Care Credit Policy (JJVC) and the Worldwide Financial Procedures
  • Support Sales and Marketing in the analysis of new business opportunities leading to incremental profitable sales
  • Ensure financial compliance of Risk & Collections organisation by understanding responsibilities and accountability for internal controls
  • Support Net Promoter Score (NPS) in DACH by monitoring and responding to specific finance issues raised
  • Monitor customers’ financial status taking appropriate actions to prevent potential bad debt via regular reviews of customer financial data which may vary and be complex in nature
  • Ensure the accurate preparation of the quarterly Bad Debt provisions and Billing Adjustment reserves
  • Provide quarterly receivables dashboard to the local management board and Risk & Collections Manager EMA
  • Review performance against cash targets in conjunction with Risk & Collections Manager EMA providing commentary on exceptions
  • Review customer credit limits and terms in accordance with the Vision Care approval matrix
  • Approve or decline release of orders in accordance with JJVC policy
  • Coordinate activities with the Collections Analysts and GS Prague to ensure that credit applications are accurately assessed and that outstanding debts are followed-up according to established collection targets
  • Minimum 5 years experience in a similar environment/financial department/demanding collections environment
  • Significant experience in accounting and collections management
  • Working experiences in a multinational company
  • Fluency in English and German both written & verbal is essential
  • Intermediate MS Word and advanced MS Excel experience is required
  • Strong analytical skills and proven organisational skills
  • Confident and diplomatic negotiator with excellent communication skills
  • Self-motivated with the ability to work under pressure and achieve tight deadlines is essential
  • Previous experience working with SAP is an assetRisk Management
94

Credit Controller Resume Examples & Samples

  • Preparation of monthly Client Statements
  • Responsible for preparing and sending correspondence
  • Management of Aged Debtors
  • Daily collection calls
  • Escalation of overdue accounts
  • Proactive approach in dealing with problem accounts
  • Entry of Debtor Receipts on accounts package
  • Preparation of reports as required
  • Involved in company billing/credit notes
  • Dealing with client queries
  • Dealing with internal queries
  • Support Finance Team in matters as necessary
95

Credit Controller Trainee Resume Examples & Samples

  • Order lifecycle management (from order receipt, through order entry to delivery / returns / refusals management)
  • Maximising customer satisfaction level and order entry accuracy
  • Timely handling all incoming customer queries and requests
  • Continuously improving service levels in cooperation with the internal teams and other parts of the business to strive for excellence in a highly competitive environment
  • Actively promote the internal audit/Control agenda
  • Excellent interpersonal and communication skills, assertiveness
  • Proactive, solution-focused mind-set
  • Positive “can do” attitude
  • Ownership, entrepreneurial attitude to drive issues towards resolution
  • Accuracy, attention to details
  • Delivers on promises
  • Responds positively to direction and shows energy in delivering what is expected within own area of work
  • Receptive to feedback and is willing to learn from mistakes
  • Active team player, always helps others
  • Good knowledge of internal and external business partners
  • Understands and complies to controls in own area
  • Ongoing studies
  • Excellent customer service attitude
  • Fluent Russian
  • Solid English language skills – company language
96

Credit Controller Resume Examples & Samples

  • Experience of credit control / collections in a high volume multinational environment
  • Excellent communication, organizational & interpersonal skills
  • Relevant qualifications an advantage
  • Experience in a fast paced, dynamic environment
  • Self Starter who is motivated, flexible and capable of working on own initiative
  • AR Experience required
97

Credit Controller Resume Examples & Samples

  • Manage customer accounts and address queries as appropriate
  • Accurate completion of all billing within set timescales
  • Liaise cross-functionally across the organisation to ensure that all accounts remain within the relevant credit limits
  • Provide specific information and reports for debtor review meetings as appropriate
  • Ensure all agreed debtor action points are followed up on
  • Ensure receipts are posted and allocated in a timely fashion
  • Ensure all relevant reporting is provided in an accurate and timely fashion
  • Ad hoc duties as appropriate
  • Minimum of 2 years' experience in a fast-paced, commercial environment. Appropriate qualifications advantageous
  • Manufacturing experience highly advantageous
  • Proven computer skills including strong Excel and other Microsoft suite of products
  • Excellent verbal and written communication skills with an excellent telephone manner
  • Proven time management skills with the ability to work within deadlines, prioritize and multi-task effectively
  • Excellent administration skills
  • Strong team player but also self-motivated
  • Proven ability to work on own initiative, find solutions and deliver results
98

Collector / Credit Controller Resume Examples & Samples

  • Chase land / lubricants customers for payment of overdue debt
  • Ensure accounts are maintained within the agreed payment terms
  • Updating the systems with collection efforts and progress made
  • Ensure correct allocation of funds received
  • Generate customer statements
  • To log and resolve queries
  • To report to management as and when needed on account responsible for
  • Experience gained as a Credit Controller is essential
  • Experience of delivering high levels of service via telephone
  • Strong numerical ability
  • Strong written and oral communication skills
  • Ability to use Microsoft Excel to an Intermediate standard
99

Zonal Credit Controller Resume Examples & Samples

  • Collection of delinquent AR invoices: contact customers, follow up on payments and engage late payers to maximize collection efficiency
  • Collection of C-forms/TDS certificates
  • Order hold/release management: Engage with the sales and the customer care teams to ensure smooth communication regarding the order process
  • Customer Account reconciliation to assess true receivable position of the customer. Meet customers for account reconciliation & drive collections
  • Business Partnering for AR drive - Weekly Review calls
  • Monthly SL/GL AR-reconciliation. Monthly BRS (Bank reconciliation of cash applied) - Cash Application in the ERP for collections done
  • Bad Debt Provision Calculations
  • Maintain credit files, prepare credit assessment of new and existing customers and approve credit limits in line with Limits of Authority
  • Increase collection efficiency through regular follow up with the customer & sales team – phone call, email, customer meetings
  • Identifying disputes & pushing for resolution for expediting collection. Engage with Sales/Order Management/Warranty as required
  • Recommend legal action, in discussion with Sales
  • Weekly, monthly AR review meetings
  • Notify manager of significant issues impacting collection of outstanding receivables
  • Prepare month end AR reports as per monthly schedule on adhoc basis for the credit and financial functions
  • Promote a culture of continuous process improvement and collaborate actively with the OTC Operational Excellence team
  • Hands-on work experience in credit, preferably with an experience from a project-billing company being able to drive collections on running- bills with good reconciliations skills
  • Good understanding of commercial credit and collection practices and significant knowledge of financial analysis
  • Good accounting background & financial knowledge in order to drive account reconciliation during the customer visits, helping boost up collections
  • Good ERP knowledge with excellent MS office skills
  • Good communication (verbal/written) skills & good negotiation skills - articulate & confident enough to push back customers raising in genuine disputes
100

Credit Controller Resume Examples & Samples

  • High volume telephone collections calls (inbound and outbound)
  • Effective management of credit issues and risks via blocking and releasing orders daily in accordance of Credit Policy
  • Escalate action on overdue accounts by proactively communicating with Credit Supervisor and Sales Teams
  • Daily matching of EFT’s, BPAY, Credit Cards and Cheque
101

Credit Controller Resume Examples & Samples

  • Allocate customer receipts into the Accounts Receivable module accurately on a daily basis
  • Ensure that invoices, debit/credit memos, statements, reminders etc are distributed by e-mail/post as required
  • Identify approved process improvements and implement them once approved
  • Credit collection experience of at least 5 years
  • Native level fluency in German as well as proficiency in English
  • Experience in credit collection in countries covered
  • Additional language skills from any countries noted above or French/Spanish/Italian/Scandinavian languages
  • Advanced Excel
102

Credit Controller Resume Examples & Samples

  • Credit collection experience of at least 5 year
  • Native level fluency in Swedish as well as ability to understand Danish & Norwegian and have proficiency in English
  • Working together with other department
103

Credit Controller, Spain & Portugal Resume Examples & Samples

  • Work with dealers on issues on invoicing and memos
  • Enhance working relationships with the Dealer network with the occasional need to make personal visits accompanied by Credit Manager – EMEA or Sales Management representative
  • Analyse and provide information, at least monthly, on bad and doubtful debts per account
  • Ensure Fender involvement in regional associations, as required
  • Work with external third-party providers including Credit Reporting and Collection Agencies
  • Cover for other Credit Controllers during absence and holidays
  • Cover for other accounting areas during absence and holiday
  • Provide administrative and language support to other departments as required
  • Native level fluency in Spanish as well as understand Portuguese and have proficiency in English
  • Working in an organisation with European coverage
  • Working together with other departments
  • Multi-tasking, flexible and adaptable
  • Additional language skills from any countries noted above or French/German/Italian/Scandinavian languages
104

Credit Controller Resume Examples & Samples

  • Pro-actively manage risk exposure for collection of company receivables through the maintenance of positive and professional relationships
  • Monitor customer accounts for payment and apply collection activities as required
  • Allocation of customer receipts
  • Customer visits and support if required to obtain resolution of collection
  • Provision of cash forecasts and statistical reports to management as and when required
  • Maintenance of accurate, up-to-date records, both manual and computerised
  • Provision of ad-hoc administrative support
  • Educated to GCSE Grade A-C or equivalent, in English Language and Mathematics or above
  • Substantial experience working within a busy Credit/Finance team
  • Competent in Word, Excel and Email
  • Experienced in negotiation skills with customers
  • Confident in working in a multi-currency environment
  • Experienced in working within a customer facing role
  • Numerate and reliably accurate in dealing with detail
  • Confident communication and interpersonal skills
  • Analytical and enquiring mind
  • Show meticulous attention to detail and presentation
  • Able to plan and organise own workload with the ability to effectively handle multiple projects concurrently
  • Flexible and adaptable to working in a challenging work environment
  • A high standard of service delivery to all publisher colleagues & customers
  • Team player and able to contribute to the team and department
  • Experience operating on large, modular financial application systems
  • ICM Qualified or someone currently studying for an ICM Qualification
105

Credit Controller Resume Examples & Samples

  • Ensure debts are paid in a timely manner
  • Chase overdue invoices by telephone, email & letter within agreed timescales
  • Ensure all chasing activity is fully documented in a timely manner
  • Take ownership of sales ledger refunds ensuring that accounts are thoroughly checked and a repayment is due, before monies are refunded
  • Ensure queries are dealt with appropriately and directed to the right department
  • Work with a minimum of supervision
  • Take full accountability of allocated ledger
106

Credit Controller Resume Examples & Samples

  • Ensuring bank receipts are posted in a timely fashion
  • Ensuring all customers are chased in accordance with debtors policy
  • Making sure that all invoice queries are dealt with quickly and efficiently
  • Ensuring electronic and physical document management is carried out correctly
  • Ensuring company policies and procedures are followed at all times
  • Sales Ledger/Accounts Receivable/Credit Control processing experience
  • Knowledge and experience of financial systems (Access Dimensions would be good but not essential)
  • A good understanding of MS Office, especially MS Excel
  • Experience of multi-currency environments
  • Holding or studying for accountancy qualifications
107

Credit Controller Resume Examples & Samples

  • Ensure customers settle outstanding accounts to agreed terms to maximize cashflow
  • Aged debt analysis – Proactively analyse aged debt to identify areas of risk, payment performance trends and to report on cashflow forecasting
  • Manage customer queries closely with the RBU/SSE and Sales functions. Providing information required to achieve a quick resolution. Oversee end to end process. Record and track supporting data on Credit Platform
  • Carefully manage non-payment issues, communicating cross-functionally. Take ownership of collective actions required
  • Issue monthly statements to customers
  • Manage ‘Dunning process’ to ensure reminder letters through to final notice letters are issued in a timely manner
  • Communication with Area Sales Managers to detail account issues or impending debt collection/ legal action
  • Refer accounts to Collection agents for debt collection, legal action and handle all related correspondence and queries
  • Open new accounts, applying for all required references and ensuring the NAAF application is complete and customer account is created accurately
  • Regular review of credit limits for existing customers using online credit references and trading history, suggesting appropriate credit limit to be applied to the account
  • Send Direct Debit letters and address all related queries. Assist the Cash Apps Team with processing Direct Debit collections at the earliest date in line with agreed trading terms
  • Manage held order process ensuring daily communication to ASMs and RBU to confirm orders held/released
  • Provide regular detailed and informative credit management reporting to ECM and general business on a monthly basis – also provide updates to ECM as and when required to support ongoing initiatives
  • Proactively identify process improvement opportunities and propose solutions/take responsibility for improvement implementation
  • Support/lead credit management projects
  • Educated to A level or equivalent
  • Experience of the entire Order to Cash Cycle
  • Track record of success and prior experience of working in a Credit Control role
  • ICM qualified desirable
  • Knowledge of Oracle advantageous
  • Excellent relationship building and communication skills
  • Problem solving and improvement planning
  • Excellent negotiation and judgement
  • Good time management and organizational skills
  • Collaborative team player
108

Credit Controller Dublin West K Resume Examples & Samples

  • Must be able to maintain good customer relations at all times
  • Proven commercial credit control skills at medium to large companies
  • Strong computer literacy skills including MS Office applications or similar
  • Leaving Cert Maths and English or equivalent
  • To be methodical when performing daily tasks. Thereby ensuring the branches compliance with SK procedures and legislation
109

Credit Controller Resume Examples & Samples

  • Bachelor or Postgraduate degree in Finance, Managament, Business Administration or related fields
  • Fluency in Turkish and English
  • At least 7 years of collection, credit/risk management and finance experience (min 2-3 years of managerial role)
  • Proficiency in MS Office applications and solid SAP knowledge
  • Excellent people management, negotiation skills as well as customer focus
110

Credit Controller Resume Examples & Samples

  • Daily follow up on overdue debts by telephone and email envisaging DSO improvement
  • Ensure that credit limits are not exceeded outside the discretionary limit
  • Managing and controlling of the Accounts Receivables according to the debt collection procedure
  • Credit Control experience would be a plus
111

Credit Controller Resume Examples & Samples

  • To ensure all relevant documentation is completed and necessary credit checks carried out for new credit applications
  • To prepare all necessary documentation for the raising of manual invoices and credits, and to obtain all necessary authorisations prior to input to the system. Ensure the timely and accurate input of all manual invoice and credit requisitions
  • To manage credit limits and report to credit insurers any adverse customer information
  • To chase outstanding debts by telephone, e-mail, letter, negotiating payment plans where appropriate to manage the aged debt, ensuring debt 90 days or more overdue is kept to a minimum
  • Place customer accounts on stop where necessary and regularly review these accounts
  • To attend customer meetings where appropriate to maintain good working relations with customers and better address their needs
  • To resolve account queries via liaison with other departments
  • To perform daily cash postings
  • To record account history accurately onto Aurora and the dashboard ensuring that each account is up to date with relevant comments
  • Assist AR Manager in forecasting customer receipts and ensure cash receipt targets are met
112

Senior Credit Controller Resume Examples & Samples

  • Using extensive credit reconciliation and customer resource management skills, to correct the historic inaccuracies on the allocation of payments on customer accounts
  • Review and consolidate account statements and produce reports to identify the partial reset clearing items on the account
  • Match this to the customer payments made in phased and segmented periods ready to present it to customers while working with the managed account credit and collection agent to determine the best methodology to address customer specific system requirements
  • Take the customer through the principles applied (in person or on the phone) and the due diligence procedures followed to provide confidence in the restating of their datasets
  • Educate the customer's AP function on the processing requirements of large collective invoices to avoid as best as possible future partial reset clearing mismatches on the customer account
  • Relevant experience within a large credit control function
  • Experience working on accounts with inaccuracies
  • Strong report writing and communication skills
  • Ability to work under pressure to tight deadlines
113

Credit Controller Resume Examples & Samples

  • Credit Control collection of debts (B2B) via telephone, email and letter techniques
  • Maintain unallocated cash, bad and overdue debts below team target levels
  • Assist in the opening of new accounts
  • Carry out on-going credit checks and monitor existing customer credit Limits
  • Prepare, print and mail end of month statements
  • To provide regular updates of large or troublesome debtors
  • Communicate with all Departments and Branches and develop ongoing relationships
  • Identify and record customer queries and assist in their resolution in a timely manner
114

Credit Controller Resume Examples & Samples

  • Managing regular contact with customers to collect overdue amounts
  • Contacting customers via telephone, email and letter to discuss overdue invoices to ensure that invoices are collected within agreed timescales
  • Ensure statements and invoices are sent out to all Equifax merchants on a monthly basis along with other UK credit controllers
  • Deal with all incoming internal and external telephone and email queries
  • Review aged customer debts on a monthly basis and ensure all aged debt has been auctioned
  • Processing payments for customers and producing account statement reports
  • Develop a good working relationships with internal team members and clients to ensure the collections process runs smoothly and
  • Dealing with monthly direct debit rejections and setting up new clients on Direct Debit
  • Demonstrate knowledge and understanding of Credit Control procedures
115

Credit Controller Resume Examples & Samples

  • Previous experience within Credit Control
  • Proficient in usage of Microsoft Office (i.e. VLOOKUP, pivot tables)
  • Experience in dealing with a wide variety of customers in a fast paced environment, being able to stay professional and courteous at all times
  • Have a general understanding of credit checking report, such as Equifax
  • Be able to work as an individual and team player
  • Be able to work with figures and have an understanding of reconciliations
  • Be a member of CICM
116

Credit Controller Resume Examples & Samples

  • Daily operational responsibilities include, but are not limited, to the following
  • Timely and effective collection of all debts and customer payments
  • Negotiating payment plans
  • Apply early preventions to prevent bad debts
  • To meet client’s needs and provide excellent customer services at all times
117

Credit Controller, OC Resume Examples & Samples

  • Self starter, pro-active problem solver
  • Ability to focus on and progress several tasks simultaneously
  • Basic accounting skills, proficiency with MicroSoft Word, Excel, and Outlook
  • A team player with a flexible approach and a willingness to learn
  • Strong verbal and written communications skills with the ability to explain financial matters clearly
  • High School Diploma required, some college or an Associates Degree preferred
  • 5+ years experience credit and collection experience
  • Demonstrated ability to manage and prioritize an extensive portfolio, good mathematical skills
  • Experience dealing with customers at all levels and pleasant telephone demeanor
  • Ability to work at a computer continuously for up to 4 hours
118

BT Credit Controller Resume Examples & Samples

  • Excellent Customer relationship skills including strong communication, written & verbal competency
  • The post holder must have tact and diplomacy and the ability to make a decision and defend it reasonably
  • The post holder must be honest and have persistence and tenacity whilst communicating with their customers
  • Background of cash collections
  • Experience of having worked with Operation teams e.g. credit control, enquiries, sales
  • Good organisational skills, highly motivated with the ability to prioritise, manage and collaborate with the wider virtual team to ensure that customer issues are successfully executed and brought to closure
  • Effective negotiation and problem solving experience, plus the ability to manage conflict well
  • Hard working, results oriented, team player with a credible track record of successful credit management
  • Established and proven relationships within customers and internal teams
  • Good team building skills to drive value and performance, good decision making and influencing skills
  • Experience in a Billing & Collections environment
  • Experience in Customer invoicing, cash collection and an enquiry resolution function
  • Evidence of driving overdue debt and managing customer enquiries in relation to billing queries
  • Understanding and knowledge of the assigned market sector
  • Good commercial acumen and financial skills
  • Ability to work to ever changing and stringent targets in order to achieve optimum cash flow into business
  • ICM level 3 qualified or working towards
  • Desirable Skills
  • Credit Control experience
  • Excellent customer relationship skills
  • Effective Negotiation skills
  • Team working
119

Credit Controller Resume Examples & Samples

  • Chase outstanding premiums from Clients as per the Company Procedure
  • Record and maintain Client and Business records in line with Company Procedure
  • Escalate any issues with your designated branch to your Team Leader within reasonable timescale
  • Constantly reviewing process and making suggestions to enhance collections and operating methods
  • Assist Cash Postings with the resolution of unallocated cash, providing constructive feedback on issues which have resulted in mis-posting to unallocated cash
  • Hold regular forums with branches to raise or resolve any issues as they arise
  • Assist with reconciliation and payments of introducer and insurer ledgers
  • Assist with client bank reconciliations
  • Produce aged ledger reports for analysis
  • Provide updates to Branch Directors on outstanding premiums for their branches and deliver a monthly debtors status report to your allocated branches highlighting any potential bad debt risk/issues
  • Facilitate training and support for less experienced members of the team
  • Comply with AJG Professional Standards Manual in accordance with statutory requirements for role with specific attention, but not limited to Whistle Blowing, Treating Customers Fairly
  • Strong Business to Business Credit Control experience
  • Ability to complete large complex reconciliations on Client accounts
  • Professional in manner and presentation
  • Sound Customer Service Skills
  • Ability to build and maintain strong working relationships both internally and externally
  • Analytical problem solving approach
  • Takes initiative has a ‘can do’ attitude
120

Credit Controller Resume Examples & Samples

  • To carry out thorough credit control activities on the client portfolio in line with KPIs set
  • To target high risk accounts as determined by the Client Managers, Team Leaders and Relationship Managers
  • To carry out verifications and report findings for New Business, the CID department and the factoring clients as required providing support to the department
  • Update Dancerace and risk factor with all relevant information in a timely manner
  • To assist Client Managers to resolve unallocated cash items
  • To deliver a high quality customer service, ensuring all dealings with client accounts are based on ‘Treating Customer Fairly’ (TCF)
  • To maintain effective and professional communication with both external and internal customers
  • To contribute to retention of Client numbers through delivering effective customer service and remaining professional at all times
  • Organise and plan own workload, ensuring efficient and effective use of resources and systems to achieve service delivery standards and business objectives
  • Previous experience of working in a Credit Control role
  • Excellent literacy and numeracy skills-minimum GCSE in Maths and English or equivalent
  • Ability to work in a methodical manner, especially when under pressure
  • The ability to work in a fast paced environment, maintaining accuracy and prioritising tasks to meet deadlines and the expectations of internal and external customers
  • A clear understanding of the importance of projecting a professional and friendly impression at all times and an appreciation of the need for us to place a strong emphasis on providing an excellent service at all times
  • The ability to work in a collaborative manner as part of a team, as well as independently using own initiative when required
  • Good working knowledge of MS Office-particularly in Word and Excel
121

Credit Controller Resume Examples & Samples

  • Good customer and Interpersonal Skills to engage with internal and external clients
  • Requires good negotiation and persuasion skills within prescribed guideline
  • Proficient ability to deal with difficult customers with a professional and resourceful manner
  • Proficient understanding of collections processes and regional practices
  • Working experience in MNC
  • Strong PC skills, particularly Excel and Word
  • Strong learning aptitude and agility
  • Attention to Details and Persistence
  • Highly motivated, task oriented and able to work independently in a fast paced environment
122

Senior Credit Controller Resume Examples & Samples

  • To manage the Business’s debt portfolios to ensure that fees are paid within agreed payment terms and in accordance with the Company’s credit policy
  • To work with the Business to ensure that debt information is correctly managed and documented, may include monthly visits to assigned locations
  • Chasing by telephone, email and letter all overdue accounts
  • Close liaison with external and internal clients
  • Query resolution
  • Achievement of cash collection against target
  • Maintenance of ledgers and calendars to ensure all overdue debts are chased on a timely basis
  • Maintenance of client contacts and payment processes
  • Meetings to be held with the Business to discuss the ledger
  • Maintain an accurate & effective Name & Address database in line with business requirements
  • Familiarise yourself with all compliance and quality related issues
  • Adhere to all relevant industry codes of best practice within the financial services industry
  • Dealing with emails, phone calls and enquiries - ability to review and prioritise responses to internal and external requests
  • Building and maintaining relationships within the team and with key internal/external stakeholders
  • Previous experience of working in Credit Control / Debt Recovery
  • Proven track record of engaging effectively with business colleagues up to senior management level
  • Microsoft Office Applications - Excel in particular
  • Target driven environment
  • Accuracy is important Attention to detail
  • CICM student or CICM part qualified or Equivalent
  • Must have extensive experience in Credit Control / Debt Recovery
  • Dealing with clients over the phone
  • Must have good I.T skills especially with Excel
  • Professional, confidential and discreet
  • Good planning, organisation and people skills
  • Ability to work without constant supervision
  • Must be able to work in a pressurised environment
  • Proactive thinking
  • Capable of acting as first point of reference / contact for enquiries
  • Insurance or Financial Service knowledge preferred not essential
  • Oracle R12 (desired not essential)
  • Mercer specific bespoke systems - WebCAS (will not have used unless employed previously by the company)
  • Experience from Legal/ Financial Services /Insurance would be a bonus
123

Credit Controller Resume Examples & Samples

  • Advanced MS office
  • Experience in a data entry or systems administration role within a busy office environment
  • Highly numerate and accurate with strong attention to detail and excellent verbal and written skills
  • Able to interpret and investigate problems, apply common sense to the identification of solutions, and report clearly to senior management, IT and systems suppliers
  • Committed to the provision of excellent customer service and to meeting deadlines
124

Credit Controller Resume Examples & Samples

  • Validate the framework of required covenants in the ‘Covenant Manager’ tool, against executed credit agreements
  • To certify/validate the risk data integrity in risk systems, Atlas II, CAT, and CRF and provision in MIRO in conformity with credit decision and of risk data related to Guarantors and guarantee records
  • Monitoring of genuine excess or exceptions for both financing métiers products and for capital market products for corporates (based on control result of the Risk I2S team)
  • Monitoring of genuine excess or exceptions for financing lines to Bank/FI (GTS exposures excluded from this scope)
  • To regularly report and monitor any anomalies in legal documentation, collateral shortfall, late annual review overdue or breached covenants, underwriting, put option expiry, watchlist and doubtful assets
  • To alert Risk Corporate, Business Head and Management on any indication of drift of risk profile during the control missions
  • Contribute to successful delivery of systems and control reports enhancement with adequate UATs
  • Contribute to the reporting of all incidents according to the Incident Management System and direct contribution to BNPP operational permanent control framework
  • Promote and contribute to the implementation of a common culture and approach within ITO 3C, and promote individual initiative, autonomy and versatility
125

Credit Controller Resume Examples & Samples

  • Excellent communication skills, experienced & confident in a telephone based role
  • Good organisational & administrative skills
  • Office based experience within a corporate environment
  • Ideally some accounting exposure ie. Debits / credits / invoicing
  • Good Excel skillls
126

Credit Controller Resume Examples & Samples

  • Daily follow up on overdue debts by telephone and email
  • Assisting the Cash Team with allocation of payments
  • Work with customers to expand electronic invoicing and Direct Debit
  • Daily and month end AR reporting and account reconciliations
  • Working to strict monthly and annually collections targets (AOP)
  • Daily attendance update through Power Key tool
  • Handling of customer related documentation I.e. Letter of Credit and Bank Guarantees
  • Highlight to Management accounts that need credit reviews
  • Periodic reviews of customer’s payment performance highlighting deteriorating trends
  • Process refunds under management approval when necessary
127

Credit Controller Resume Examples & Samples

  • Maximise collections
  • Resolve account disputes to minimise aged debt debt and improve customer experience
  • Identify and escalate potentially high risk accounts
128

Credit Controller Resume Examples & Samples

  • Ensure the timely credit collections of all outstanding payments
  • Manage credit meetings with key stakeholders
  • Monitor credit limits of all outstanding accounts
  • Administer credit processes and policies for other departments in the hotel
  • Work with the Finance Manager to build effective working relationships with internal and external customers
  • Ensure the accuracy of all charges and credits to the various accounts
  • Follow up on all overdue accounts and send to debt collectors, as required
  • Manage all account queries and disputes
  • Maintain good communication and working relationships with all hotel areas and other homeworkers and be familiar with any Homeworking Policy
  • Work with the Account Receivable Supervisor to minimize fraud and error in Accounts Receivable
  • Monitor and ensure that the Credit Policy adopted by the hotel is thoroughly implemented
  • Relevant degree, in Finance/Accounting or related business discipline, from an academic institution
  • At least 3 years’ experience in a similar position in the hotel, leisure or retail sector
  • Previous experience in a high volume credit control function within a hotel environment
  • Computer literacy, with good Microsoft Word / Excel / PowerPoint skills
  • Ability to communicate firmly and clearly with internal and external customers
  • Previous experience as a Credit Controller
129

Credit Controller Resume Examples & Samples

  • Responsible for managing company receivables on regular basis with the aim to significantly reduce debtor days
  • To manage and maintain accounts receiv­able in accordance with BAHRAIN commercial terms and conditions
  • To work closely with the sales team to ensure effec­tive deci­sions are made when it comes to releas­ing cus­tomer orders
  • To maintain the Dispute log of unresolved queried and disputed invoices/accounts and ensure that the disputes are managed effectively and escalate matters as set out in the companies policies and procedures
  • Ensure customer reconciliations and accounts are shared with sales and the General Manager prior to making commercial decisions
  • Demon­strate the right judg­ment that is within author­ity while releas­ing and hold­ing orders
  • To par­tic­i­pate with other Credit Controller(s) and the Regional Finance Director/General Manager in all aspects ensur­ing that credit terms are suit­able for meet­ing BAHRAIN revenue objec­tives and the credit/collections policy
  • To create/set the credit limits as approved by BAHRAIN General Manager/Regional Finance Director, and provide assistance to them for periodic review of credit limits and ratings in line with current levels of trading and past experience
  • To notify BAHRAIN General Manager of any high risk or over trading customers and recommend appropriate action to be taken
  • To create and maintain informative entries in the credit diary for each account and provide the information requested by customers either directly or by liaison with other staff
  • For monthly Debt Meetings ensure that the most up to date information is available as per the Debt Meeting Check List
  • Work with inter­nal and exter­nal cus­tomers for improve­ments in cash appli­ca­tion, as well as col­lec­tions and pro­cess­ing of credits
  • The role requires the following rreporting standards
  • Timeliness – information must be produced promptly in accordance with strict deadlines or within a reasonable timescale
  • Accuracy – all reports must be accurate and meaningful to finance and non-finance users
  • Professionalism – reporting needs to conform to the high standard of .xls and Axapta reporting
  • Completeness – routine reports and control checks should be consistent and documented using accurate and up to date checklists
  • Bachelor's Degree in Accounting/ CIMA or relevant qualification
  • Knowledge of accepted accounting practices and principles
  • Knowledge of economic principles
  • Knowledge of auditing practices and principles
  • Knowledge of applicable laws, codes and regulations
  • Knowledge and experience of related computer applications
  • 5yrs experience in a similar role
130

Credit Controller / Collector Resume Examples & Samples

  • Ensure payments from customers are collected as per the approved credit terms
  • Collection of outstanding receivables
  • Reducethe overall outstanding days and amounts overdue collection
  • Review department goals & objectives and co-ordinate daily work activities of the department
  • Take on ad-hoc responsibilities for time to time / as assigned by CCM
  • Diploma in Business Administration or related discipline from a reputable university
  • Good knowledge of Microsoft Office especially Microsoft Excel
  • Must be knowledgeable and experienced in working on ERP packages
  • Fluency in English (Speaking & Writing) is a must. Arabic knowledge will be an added advantage
  • Possess valid UAE Driving License
131

Credit Controller Resume Examples & Samples

  • Ensure proper follow up on all outstanding debts and pursue collection for ML Freight Outstanding
  • Be the go-to person for ML staff for all OTC related matters
  • Maintain strict follow-up including audit trail on weekly top twenty outstanding report and ensure that outstanding stays within the global guidelines as per set KPIs
  • Ensure compliance to procedures laid out in order to strictly adhere to the corporate credit policy
  • Handle the credit process every year for new and old credit customers
  • Ensure to attend call from all internal & external customers and provide timely response of mail queries
  • Coordinating with different internal stakeholders and GSC for issues related to customers outstanding issues
  • Train and develop existing and new freight control staff to become proficient and skilled employees
  • Be prepared to assist and/or perform tasks/work other than described in this job description
132

Credit Controller Team Lead Resume Examples & Samples

  • All aspects of supervising and mentoring a team of 3 Credit Controllers for the Turner EMEA Regions
  • Regular ledger reviews with Credit Controllers and escalating issues to the OTC manager as appropriate
  • Work closely with Turner EMEA Sales teams to support sales for the business by providing a high level of Customer Service for all customers, with a particular focus on Key Accounts for the business
  • Effective management of the automated collection function, including Dunning letters and outsourcing to external Debt Collection Agents
  • Effective management of account/invoice disputes, both with internal and external customers so that disputes are resolved within agreed SLAs
  • As per collection strategies defined, escalation of debt and recommendations for account blocks where appropriate
  • Monthly reporting of debtors ageing and dispute management
  • Assist with KPIs and cash forecasting
  • Managing the withholding tax process and preparation of required tax documentation
133

Credit Controller Resume Examples & Samples

  • Relevant systems setup, analysis and reporting
  • Contacting debtors by phone, letter or conduct interviews face to face to identify reasons for non- payment
  • Establishment, developing and maintaining sound working relationship with customers
  • Payments monitoring against debtors invoices issued
  • Invoice control
  • Monthly statements in accordance with department policy
134

French Credit Controller Resume Examples & Samples

  • To obtain sufficient information to assess the creditworthiness of newly proposed and existing customers promptly, efficiently and cost-effectively, using information sources appropriate to the level of exposure and liaising where necessary with colleagues and management. To ensure that all clients meet the company’s requirements regarding the Table of Denials listing
  • To promote and develop the involvement of the credit control department in Segment Sales and marketing activities
  • Support the roll out of a new SAP AR platform for the CEE countries, replacing the current Oracle AR foundation and all other legacy acquired AR ledgers
  • Excellent customer services experience
  • Native in French, English, written and verbal is a must
  • Strong detail handling skills and Excel skills
135

Credit Controller Resume Examples & Samples

  • Controls
  • Actively manage and minimise days outstanding and credit risks
  • Maintain debtors below the targeted average of 32 days
  • Continuously manage debtors in 60,90 and 120 days, depending on their agreed payment terms
  • Minimise bad debts through ongoing controls processes
  • Implement and maintain the company's credit policies
  • Reconcile all accounts monthly, and follow up on payments
  • Obtain and capture pricing and advertising claims daily
  • Ensure the cost effective operation of the collection function
  • Ensuring effective administration within the current work scope
  • Ensure that the correct procedures are followed when opening new accounts
  • Prepare relevant weekly and monthly reports
  • Relationship Building
  • Conduct offsite visits to account customers, as required
  • Review and maintain customer credit limits and record annual customers agreement renewals
  • Resolve customer credit queries that have been escalated by the Customer Service Consultants
  • Grade 12 National Certificate with Exemption
  • Clear ITC and Police clearance
  • At least 5 years' experience in FMCG and related credit control experience
  • Previous experience in working with SAP is an advantage
  • Proficient in MS Office: Excel, Work, Outlook, PowerPoint
  • Credit Management 1- 4 completed
136

Credit Controller Resume Examples & Samples

  • 1) Cash collection and dispute resolution by telephone, letter, e-mail, Credit Management Tool My DSO Manager and personal visit (subject to prior approval)
  • 2) Facilitating initial bad debt provision proposals
  • 3) Investigation and resolution of outstanding account balances
  • 4) Assisting business units in the management of their debtors by attendance at monthly debt review meetings. (Travel required)
  • 5) Monthly reporting to commercial and management teams
  • 6) Initiating and monitoring legal actions with legal representative’s
  • 7) Maintain records of chasing activity and disputes log
  • 8) Managing accounts within the constraints of agreed credit limits. Blocking and subsequent release of orders/deliveries where applicable
  • 9) Maintenance of accounts master records via in-house data validation tool
137

IBA Credit Controller Resume Examples & Samples

  • Management of the Group Credit Control Mailboxes ensuring all requests are responded to with our agreed SLA of 3 working days
  • Approve, log and process the weekly Commercial & Private Clients refunds via Cheque/BACS and communicating with the branch Account Executives where the refund is not available
  • Manage the uncashed cheque refund process and stop cheque requests
  • Cash transfers between Client accounts
  • Provide ad hoc reporting and analysis for Credit Control Management & the Retail business
  • Calculate and issue introducer commission payments on a monthly basis
  • Process all month end bad debt write offs and reporting values to the relevant Branch Directors, RMD’s and IBA Management
  • Ensure the Un-Reconciled Credit Report is worked and commented on to comply with SOX controls
  • Provide training and support to any new members of staff
  • Reception cover/incoming mail cover when required
  • Educated to GCSE standard or equivalent
  • MS Office Proficiency
  • Previous Administrative experience desirable
  • Excellent customer service focus and empathetic awareness
  • Can identify potential risk/issues and seek advice
  • Resilience when dealing with distressed customers
  • Multi-tasking and planning
  • Personal commitment and enthusiasm
  • Takes initiative when assisting team members
  • MS office proficiency
138

Credit Controller Resume Examples & Samples

  • Reviews aged debtor analysis and identifying problem accounts for a dedicated group of clients
  • Settles overdue accounts by way of email/fax/telephone contact and regular chasing by overdue reminder letters
  • Performs reconciliations of charges and credits outstanding on accounts in order to ensure client understands amounts owed
  • Timely responses to client requests for information, including special reports and invoice copies
  • Participate in monthly target setting and forecasting of cash receipts
  • Identify high risk clients and escalate as required for withdrawal of credit
  • Prepare & Review statement of accounts before sending to stakeholders
  • Maintains extensive database of various reports, reviews and reports adhering to the timelines
  • Prioritize the workload and clearly communicate problem areas before they escalate
  • Resolves customer complaints/issues related to receipts, and refunds
  • Share best practices within the department and bring out improvements in existing processes
  • Ensure audit requirements and internal controls are met
  • Responsible for the creation and maintenance of process desk procedures/manuals
  • Communicate effectively both in oral and written form
  • Strong in External and internal stake holder management
  • Understand various client expectations and be able to perform the activities in order to meet client expectations
  • Strong customer service attitude and willingness to help others with sense of urgency
  • Exhibits a positive and constructive attitude
  • Share Portfolio update with Supervisor on regular basis.(Review)
  • Drive for result – solution focused
  • Management of own work allocation and turnaround time
  • Share ideas for process improvement
  • Covering other team members’ workload during sickness & holidays
  • Effectively plans leaves
  • Bachelor’s Degree in Accounting, Finance or related field required
  • 2-4 years’ experience in Billing, Collections and/or Accounts Receivable
  • Negotiation ability
  • Experience conducting research and solving complex problems
  • Strong verbal & written communication and co-ordination skills
  • Excellent command over MS office suite
  • Advanced Oracle Financials experience is a plus
  • Good problem solving and analytical skills
  • Positive thinking and Ability to solve complex problems and work under pressure
  • Able to change strategy and process in a fast moving environment
  • Drive vision into strategy and process
139

Credit Controller Resume Examples & Samples

  • Overall management of the cashiering function at all locations of India
  • Setting up effective control and clear guidelines for activities to be performed at the cashier desk and set up process for off-line location collections
  • Minimum 3 years of relevant experience in financial understanding and book keeping
140

Credit Controller Resume Examples & Samples

  • Contact customers by telephone, letter etc. regarding the collection of debt in accordance with the company policies and procedures
  • Record all action taken on an account utilising the Debt Management system, following up calls and actions as agreed with the customer
  • Work towards targets for cash collection to reduce outstanding debt exposure to the group
  • Reconciliation of accounts to ensure statements produced are accurate and cash/credit notes are posted to invoices as per the customers requirements. Work closely with cash allocations department
  • Deal with financial queries and disputes relating to invoicing. This will involve speaking to HSS depots and working with depot staff in order to resolved queries in a timely manner
  • Build strong relations with customers to ensure excellent customer service
  • Ability to identify potential problem accounts, recommending accounts to be placed on stop or legal
  • Represent the company and values (“HSSness”) of the business and portray a professional and businesslike image to all customers, potential customers and other people you meet in the course of your work
  • Ensure all locations are maintained to our 360◦ brand
141

Credit Controller Resume Examples & Samples

  • Collecting rent from the tenants in accordance with the legally binding Tenancy Agreement, and to take action when this is not observed
  • Recovery of Insurance payments made from the Rent Protection & Legal Expenses Insurance Policy, via Subrogation
  • Operates with a team of 9, using a 3 tier letter system, along with phone calls & emails
  • In the event matters should remain unresolved Credit Control will initiate Section 8 proceedings to evict and obtain Money Judgments against the non-paying tenants and any relevant Guarantors. In turn, Credit Control will seek to enforce any money Judgments obtained, to recover the entire amount of arrears and any legal expenses incurred
  • Credit Control will also seek to retrieve unpaid fees and over payments from landlords
  • Strong oral communication with an excellent telephone manner
  • Ability to deliver the highest standards of Customer Service
  • Adherence to processes and service standards
  • Reliable and Dependable
  • 2+ Years previous experiance working as a Credit Controller
142

Credit Controller Resume Examples & Samples

  • Chasing overdue invoices by phone and in writing
  • Resolving any customer issues preventing payment by liaising with Service and Sales departments as needed
  • Experience in a finance department processing environment
  • Experience of telephone credit control
  • Familiarity with Letters of Credit and other export business processes
  • MFG Pro or a similar ERP system
  • Experienced user in Excel, and Word required. Advanced experience in Excel
  • Good telephone manner with excellent communication skills
  • Experience working positively and productively in a team environment. Highly collaborative
  • Flexibility: must be able to complete job responsibilities working with global time zone needs such as attending late night/early morning meetings by phone and/or web to meet global business needs:<5%
143

Credit Controller Resume Examples & Samples

  • Ability to quickly become proficient end user of Get Paid and SAP and Order management systems like Siebel and salesforce.com
  • Native in Russian, English, written and verbal is a must
  • Knows when to escalate appropriately when involved in a process chain
144

Credit Controller French Resume Examples & Samples

  • Planning skills
  • Ability to Travel if required as part of the role
  • Good knowledge PC software applications
  • Excellent English verbal and written communication skills
  • Relevant knowledge about Kenya will be an added advantage
  • Interactions: regularly interacts with senior management or executive levels on matters concerning credit control
145

Credit Controller Resume Examples & Samples

  • To assist in reducing all aspects of the Groups Credit Risk
  • Proactively chase external customers and escalate any concerns and risks to the Group Credit Managers
  • Develop effective relationships with internal and external customers, reporting lines, external bodies and colleagues across the organisation and provide assistance and support when required
  • Credit control experience is essential
  • Knowledge of End to End Sales, Delivery, Collection process
  • Excellent written and verbal skills
  • Familiarity with Microsoft applications such as word and excel
  • Persistent and results driven
  • Credit Management Qualification or a minimum of 2 years’ experience in a medium to large organisation would be an advantage
146

ev Credit Controller Resume Examples & Samples

  • Support the Group Credit Manager ensuring the function operates within the financial control and procedures set by the Group policies
  • Monitor and maintain the debtor days and % of overdue for debtor ledgers for specific companies within corporate targets
  • Support the Group Credit Manager by providing cost efficient, timely and accurate reports, ensuring compliance with all internal and external audit, tax and legal requirements
  • Proactively manage daily, weekly and monthly tasks as outlined in the Group Credit Management Team’s task list
  • Operate within the financial controls and procedures set by the Group at all times
  • Undertake ad-hoc assignments as may be required
  • To be an active member of the e2v Finance team
  • Experience of an ERP system – preferably SAP
  • Strong team player with a flexible and can-do approach
  • Manufacturing experience would be an advantage
147

Credit Controller Resume Examples & Samples

  • Processing receivable bank ledger
  • Handling incoming payment
  • Solving issues/claims in relation to incoming invoices
  • Analysing electronic data received and propose improvement for automation
  • Contact with internal/external customers
  • Other common activities related to accounts receivable, filing / scanning of documents debtors, debit performance
  • Posting of doubtfull customers accruals and bad debt provisions according to the credit guidelines and defined approval schedule
  • Releasing of block orders
  • Change & mainatin the risk categories
  • Customers monitoring
  • Identify outstanding invoices; dunning procedures, telephonic & email reminders
  • Create and maintain logbook on debtors
  • Handling and monitoring of doubtful debtors (Incl. financial processing ledger)
  • Ensure timely and corrective interest invoicing to customer
  • Ensure correct master data setting
  • Review of reports for debtors monitoring (internal and external)
  • Other common cash collection activities
148

Credit Controller Resume Examples & Samples

  • Overall responsibility for nominated aged debtor’s ledgers
  • Proactively chasing customers for payments in accordance with the credit terms of the invoice
  • Ensuring cash receipts are posted and allocated correctly
  • Responsibility for managing the credit check and customer credit approval process
  • Responsibility for monitoring customer account data and ensuring that changes are properly documented in the system
  • Responsibility for billing in the region, working in conjunction with the Order Entry team and the other members of the Credit Control team
  • Responsible for credit control month-end activity for the nominated ledgers in the region including billing, cash postings, account allocations and reconciling the aged debtor listing. It will also be required to participate in the rota for provision of late cover for month end closing on behalf of the Credit Control team
  • Documenting conversations with customers and current status of outstanding debts using the Collect system
  • Proactively escalating any issues to the credit control manager. Participate in monthly one-to-one ledger review for the nominated ledgers region with the credit control manager
  • Identifying efficiency and automation opportunities across all processes ensuring the systems are fully utilised
  • Minimum of 3 years relevant credit control experience
  • European language skills an advantage
  • Self-motivated, professional, confident and have a pro-active approach to their work
  • Good PC skills, in particular Excel
  • Ability to work to tight time scales and maintain a high level of accuracy
  • Strong ability to manage multiple tasks & prioritise time
  • LI-RA1
149

Lead Credit Controller Resume Examples & Samples

  • 5+ years of Credit experience in Manufacturing industry
  • Large ERP system experience (SAP preferred)
  • Strong MS Excel
  • Tech Savvy
  • Ability to juggle and stay organized with a wide variety of responsibilities
150

Credit Controller Resume Examples & Samples

  • Ensure that all outstanding debts are pursued and collected in accordance with procedures and in line with performance and quality standards set out for the Order to Cash team
  • Responsible for defined sections of Kier Group’s Accounts Receivable ledger as part of FSSC Credit Control team
  • Ensure regular customer contact by phone, fax and email and dispatches system generated letters/statements to all debtors on a monthly basis
  • Maintain accurate and up to date customer details and record all details on the system
  • Seek out opportunities to improve process, procedures and controls
  • Work with Continuous Improvement Team to apply robotics to operational processing
  • Proficient in MS Office applications (particularly Excel)
  • Basic knowledge of principles, practices, regulations and procedures relating to Accounts Receivable function will be an advantage
  • Committed team player
  • Trustworthy and self-motivated
  • Understanding of basic accounting methods and accounts structures
  • Able to organise own workload and to reprioritise at short notice in order to meet deadlines
  • Good process analysis skills
  • Able to break down processes into their constituent parts, identify problems and suggest solutions
151

Booking Home Credit Controller Internal Resume Examples & Samples

  • Collect Open Invoices from Accommodation Partners in the assigned region
  • Provides scalable solutions which can be implemented to streamline processes
  • Cross functional Communication with both internal and external parties
  • Increase growth of company through improving cycle times like DSO, Cash, Allocation and Delivery of invoices
  • Thanks to these works, the Credit Controller will acquire an in-depth knowledge of Booking’s business and internal organization and will prepare him/her-self to a broader role
  • Key factors of success in this role are a good understanding of the business priorities, strong communication skills and, above all, the capacity to implement projects and reach the pre-set objectives
  • Pro-active, entrepreneurial, sense of responsibility and can work independently
  • Quick and resourceful, flexible, accurate, strong analytical skills and an eye for detail
  • Great face-to-face and telephone communication skills
  • Adapt to constant change
  • Public speaking skills
  • Team player, motivated and enjoys to work in e-travel and hospitality
  • Caring attitude
  • Great priority settings skills
  • Strong relationship building, and outgoing skills
  • Bachelor’s Degree in Finance, Hospitality, or Business related field
  • Knowledge of Hotel and Vacation Rental market
152

Credit Controller Resume Examples & Samples

  • Experience of credit control, preferably chasing consumer debt
  • Experience of chasing individual debtors by telephone, e-mail or by letter up to pre legal stage
  • Experience in handling difficult debtors on the telephone
  • Experience of investigating customer queries and answering customer correspondence
  • Experience of dealing with branch staff and other internal clients
153

Credit Controller Resume Examples & Samples

  • Coordinating and following through on collecting payments, payment plans, reducing over-dues, bad debt exposure, and other quantitative targets, by performing portfolio management activities for customer base of key accounts
  • Analyse and monitor delinquent account balances, including effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or potential written-off
  • Contacting clients with past due balances in the portfolio to obtain payment, payment commitment, and follow up on payment promises as well as broken promises
  • Perform customer account reconciliation including support to Infosys cash application team for clearing customer payments
  • Analysing, interpreting and reporting accounts information
  • Customer payment allocations and account reconciliations
  • Monthly customer reporting with age analysis
  • Maintaining customer relationships
  • Monitoring credit limits and customer account terms
154

Credit Controller Resume Examples & Samples

  • Managing rebate claims and reconciling the rebate ledger
  • Managing internal and external stakeholder relationships to resolve issues in a timely manner
  • Reviewing and approving or escalating sales orders for independent stores based upon account payment and credit risk
  • Ad hoc tasks that be assigned by Credit Manager
  • Experience working in SAP
  • Intermediate Excel skills (pivot tables, V&H lookup, formulas)
  • Ability to analyze and solve problems and work to strict deadlines
155

Credit Controller Resume Examples & Samples

  • Have previous credit control experience would be advantageous
  • Enjoy a vibrant, fast paced environment
  • Be a good team worker
  • Be able to work under pressure
156

Credit Controller Resume Examples & Samples

  • * Please note this role is a 3 Month Fixed Term Contract **
  • Responsible for the collection of claims payment recoveries outstanding in accordance with business credit terms
  • Collection efforts to focus on early collection of funds outstanding to height success of recovery
  • Where feasible calls to occur to help achieve agreement for recovery
  • Monitor outstanding claims payment recoveries daily, reporting to operations management any potential areas for concern
  • Liaise with healthcare providers and customers where necessary to collect funds due and maintain excellent relationships during professional recovery outreach
  • Record and maintain accurate and detailed records on all recovery actions per payment recovery due
  • Report directly to operations and finance management daily, detailing recovery actions
  • Liaise with Legal Services as required to pursue outstanding premiums to a satisfactory conclusion
  • Highlight ideas for continuous process improvement through recommendations where trends or opportunities observed
  • 3 years’ experience and proven track record in a Credit Control environment
  • Educated Higher Grade standard/College preferred
  • Strong negotiation and influencing skills
  • Excellent interpersonal skills with the ability to communicate clearly and concisely
  • Computer literate in Microsoft Office packages; strong proficiency in Excel
  • Ability to effectively prioritise
157

Credit Controller Oceania Resume Examples & Samples

  • Be a business partner with Partner Services team
  • Managing and Developing oneself
  • Ability to travel if required as part of the role
  • Facilitate and practice security and confidentiality of information
  • You already live in Singapore and do not require work pass sponsorship to work in Singapore
  • Kindly note that the working hours for this position is from 7:30am – 4:30pm*
158

Credit Controller Resume Examples & Samples

  • Day to day credit control for a designated group of customers
  • To communicate regularly with SDM, Commercial and Credit Control Manager on all matters relating to credit control
  • Ensuring correct administration of customer accounts
  • Day to day administration support e.g. copy invoices, statements etc…
  • Liaise with the Legal team and ensure the necessary actions take place in regard to unrecoverable debt
  • Excellent planning and organisational keys
  • Must be able to work well under pressure
  • Must be able to communicate effectively
  • Ability to work in a changing environment
  • Effective communicator
  • Essentially a team player, however, self-motivated with ability to work on own initiative
  • Strong customer service ethos
  • Competent user of Excel and familiar with windows based products
  • Experience with ERP system
  • Credit control experience preferred but not essential
  • Understanding of the Greene King business models
159

Credit Controller Indonesia Market Resume Examples & Samples

  • Strategic/Longer Term Contribution
  • Excellent communication and transversal management skills
  • Ability to recognize financial implications of business decisions and strategy
  • Excellent teamwork and interpersonal skills
  • English and Bahasa Indonesia; both verbal and written communication skills
160

Credit Controller Resume Examples & Samples

  • To monitor all outstanding accounts to ensure payments are made swiftly and in line with customer terms of credit
  • To note all outstanding accounts and investigate with the relevant departmental manager to ensure that there is no reason for non payment
  • To reconcile invoices paid and dispatch monthly customer statements
  • Follow up non payment either directly or through departmental manager and if non payment persists initiate actions in line with company policy to obtain payment
  • To reconcile payments against debt age analysis and produce monthly debt age analysis for inclusion in company reports
  • To ensure that all customer complaints are dealt with both speedily and effectively, and that any unresolved problems are referred to the job holders immediate supervisor
  • To ensure that within their area of operation all Company and Trade Associations policies, procedures and minimum standards are met and that all statutory requirements including trading standards, fire, health and safety are adhered to
  • Handle all internal and external customers and suppliers with courtesy
161

Credit Controller Resume Examples & Samples

  • Relationship Manager
  • Portfolio of clients
  • Own team
  • Own manager
  • Risk Team
  • Sales Team
  • Customers
162

Credit Controller Resume Examples & Samples

  • Competent handling of collections on a portfolio of around 1,200 live customers
  • Achieving collection campaign targets
  • Providing excellent customer service and building good relationships with clients
  • Accurate maintenance of up to date client/customer narrative, ensuring all calls made and received are logged
  • Portfolios monitored on a monthly basis and concerns highlighted where appropriate
  • Maintenance of bad debt levels ensuring personal collection targets is maintained
  • Competent handling of complaints, ensuring good outcomes and lessons learnt
  • Undertaking verification of sales ledger balances and verification of individual invoices
  • Ensuring debtor litigation is carried out to a high standard. Liaising with solicitors and clients regarding debtor litigation cases, ensuring costs are kept to a minimum
  • Build an excellent relationship with your clients
  • Work with internal departments to ensure client’s sales ledgers are in good order
  • Ensure prompt reporting to line management and Client Managers where issues of concern arise
  • Monitoring and promptly amending funding and credit limits in line with the security of our funding
  • Dealing with customer queries as appropriate
  • Performing any other duties as requested by your line management
163

Credit Controller Resume Examples & Samples

  • Undertake credit control activities by outbound collections, negotiation of payments within a target driven high transaction volume environment
  • Identify and proactively escalate high risk customers through CPC collection policy
  • Deliver timely and accurate processing of customer stop releases for customers that have reached their credit limit threshold
  • Deal with internal and external customers to resolve queries & complaints in line with required service standards
  • Exceeding departmental deliverables through individual & team KPI’s
  • Any other ad hoc duties both on own initiative and as required assist the accounts function
  • Proactively encourage customers to on-board to our e-invoice portal where applicable
  • Credit control experience desirable but not essential
  • Excellent negotiation skills with the ability to deliver collection performance targets
  • Self starter, target driven and result orientated
  • Experience gained within a high volume financial environment desirable
  • Educated to GCSE standard particularly Maths & English
  • Competent in word & excel
  • High level of attention to detail essential
  • Positive, can do attitude
  • Results orientated
164

Credit Controller Resume Examples & Samples

  • Chase outstanding premiums from Clients as per the Company Procedures
  • Produce and issues regular Statement of Accounts for clients
  • Record and maintain Client and Business records in line with Company Procedures
  • Escalate any issues with your designated Business Unit to your Team Leader within reasonable timescales
  • Constantly reviewing processes and making suggestions to enhance collections and operating methods
  • Assist Cash Postings with the resolution of unallocated cash, providing constructive feedback on issues which have resulted in mis-postings
  • Assist Account Executives/Handlers and Business Unit leaders with any queries they have with the collection process, offering support where required
  • Hold regular forums with Business Units to promptly raise or resolve any issues as they arise
  • Provide regular reporting to Business Units on aged debt, highlighting any potential bad debt risk/issues
  • Assist with IT system testing as-and-when required, such as implementation of a new system. Flag any identified issues to IT team promptly
  • Strong Business to Business Credit Control experience; and
  • Ability to deal with large volumes of data and complete large, complex reconciliations on Client accounts
  • Sound customer service skills
  • IT-literate and quick learner
  • Takes initiative, has a ‘can do’ attitude; and
  • Results driven, ability to work to targets
165

Credit Controller Resume Examples & Samples

  • Negotiate for the collection of overdue payments
  • Secure the repayment of due and overdue funds
  • Put in place repayment plans that balance the customer’s ability to repay and ongoing account management
  • Uphold the American Express brand image and customer loyalty through outstanding customer service
  • Work to the highest standards with a balanced delivery of both outstanding customer experience and shareholder value
166

Credit Controller Resume Examples & Samples

  • Fluent in German (written and verbal)
  • Preferably you would have previous credit control experience in a relationship management focused role (i.e. this not a telephone collection role as the focus is more towards managing/resolving queries and debit notes to ensure prompt payment)
  • Experiance of working in a high volume/high value transactional environment
  • Familiar with working in a financial accounting environment, complying with audit and policy requirements
  • Good working knowledge of Microsoft Office (e.g. Word and Excel).; and
167

Credit Controller Resume Examples & Samples

  • Assertiveness, consultative, facilitation and meetings management, influencing, presentation skills, negotiation and problem solving skills
  • Also required understanding of compliance, security awareness, and service delivery
  • Must be focused and results-oriented/achiever
168

Credit Controller Resume Examples & Samples

  • Maximise cash collections
  • Escalate issues appropriately
  • Apply cash from bank statements and cheques received daily
169

Credit Controller Resume Examples & Samples

  • Processing of cash receipts and matching to AR invoices
  • Processing of credit notes and manual invoices as required
  • Processing customer statements
  • Maintenance of commission’s information
  • Cash collection through active customer management (via customer services, agents or direct)
  • Setting of credit terms using information available, e.g. Graydons
  • Maintenance of customer accounts (accounts on hold)
  • Liaising with the Customer Services team & Sales team to resolve issues
  • To deliver objectives as agreed and outlined in the PDR process
  • Experience of working within a similar role
  • Ability to build strong and effective relationships with a broad range of individuals
170

Credit Controller Resume Examples & Samples

  • Controlling Own ledger
  • Collection of payments etc. in a timely manner
  • Collating final accounts
  • Dealing with disputed invoices
  • Knowledge of direct debit collection and creating repayments
  • Knowledge of returned direct debits
  • Dealing with email and telephone queries
  • Building excellent customers relations with tenants and BDMs
  • Ability to work well under pressure
  • Able to meet deadlines and performance targets
  • Experience in a medium/large company preferred
171

Credit Controller Resume Examples & Samples

  • Allocation of customer cash
  • Support those chasing due and overdue debt
  • Resolving customers’ invoice queries in a timely manner
  • Reviewing daily on-hold report, amending customer status as appropriate and communicating such to customer service department
  • Processing credit note requests in a timely manner and following up on queries
  • Sending of sales invoices, statements and Dunning letters
  • Monthly reporting on activity and outstanding debt
  • Liaising with non-Finance staff in both offices
  • Other ad-hoc duties as required
  • Highly organised / structured approach, with the ability to co-ordinate a large number tasks simultaneously
  • An interest in Finance generally
  • Proactive in identifying areas of improvement and working on own initiative
  • Highly pragmatic – ability to use process / structure appropriately to achieve high quality results in required timescales
  • Ability to quickly to identify the underlying root cause / principles of a situation
  • To work as part of a larger team and at times be prepared to take on work outside of the role as required helping the team meet deadlines
  • Comfortable working cross-functionally in areas outside own area of expertise
  • Excellent written and verbal communication skills and the ability to influence people at all levels within the business
  • Commercially astute
  • Ability to understand what customer’s value and to help to deliver profitable solutions
  • Candidates must be able to demonstrate a pre-existing right to travel within the EU. Documentary evidence will be requested at interview
172

Billings & Credit Controller Resume Examples & Samples

  • Regularly monitor pre-billing checks on the in house system (ECOS) to ensure billings are sent to clients in a timely manner and to terms of contract
  • Monitoring and highlighting any integration issues between the two systems (ECOS/AX) to ensure our core data is accurate
  • Accurate production and distribution of client billing including fees and barter billing
  • Accurate production and distribution of client credit notes including fees and barter billings
  • Timely and accurate processing of cash receipts
  • Timely and accurate reconciliations of all transactions and client accounts
  • Monthly client statement preparation and distribution
  • Continuous credit control and management of debtors to meet individual and company KPI’s
  • Continued maintenance of commentary for debtors reporting and analysis
  • Management of client relationship
  • Credit insurance management
  • Timely and accurate preparation of any ad-hoc management information requests
  • Completion to deadline of all month end close procedures
  • Continued improvement of processes
173

Credit Controller, West Resume Examples & Samples

  • Drive Past Due & DSO reductions for a zonewith Sales & key stakeholders for the portfolio to close open invoices & payment allocation issues
  • Ensure zonal compliance with Corporate and Local credit policies and other compliance requirements such as Trade Compliance, Sarbanes Oxley, etc
  • Participate & conduct zonal AR review calls/meetings for gaining traction on receivables & avoid bad debts
  • Identify disputes & expedite dispute resolution by escalating to respective stakeholders. Engage with Sales/Order Management/Warranty teams, as required for payment
  • Ensure compliance with Corporate and Local credit policies and other compliance requirements such as Trade Compliance, Sarbanes Oxley, etc
174

Credit Controller Resume Examples & Samples

  • To succeed at this job, you must have: Experience of working is a busy EMEA shared service center and experience of multi-currency accounts. Oracle Experience
  • It would be preferred if you have basic German but it is not essential
  • You must be fluent in English
  • We would like someone to join our team who is a strong interpersonal communicator and team-player who has excellent attention to detail and is proactive
175

Credit Controller Resume Examples & Samples

  • Ensure payment is received against company debts in a timely manner and banked at earliest convenience
  • Assess on a daily basis whether orders can be released for shipping
  • Monitor and report status of all payment queries, e.g.: POD’s, discounts, returns, w/offs, contra’s, etc. until closed with either payment or credit note
  • Input approved credit note requests onto sales ledger within 24 hours of receipt
  • Reconcile and control accounts relating to the Accounts Receivable Ledger and run month end reports in accordance with the month end timetable
  • Communicate problem accounts to account managers prior to putting on hold
  • Ensure new customers are established with appropriate credit terms and limits
  • Take appropriate action necessary to collect payment from customers who are in default of their Terms and Conditions
  • Ensure that all relevant procedures and control systems are followed
  • Ensure that a clean, tidy and hazard free work area is maintained at all times
  • Take responsibility for your own Health, Safety and Welfare and that of others - who may be affected by what you do, or fail to do - while complying with the Company’s Health and Safety Policies and Procedures
  • Educated to A Level or equivalent with appropriate Credit Control Certification
  • 2-3 year’s previous experience in Credit Control
  • Has previous experience of ‘managing’ the sales ledger and taking ownership
  • High fluency in spoken and written English
  • Is computer literate, with a working knowledge of Word and Excel
  • Has knowledge of other accounting systems, preferably mainframe and ideally SAP
  • Has good literacy and numerical skills
  • Has good communication skills at all levels, with both internal and external customers
  • Has excellent telephone skills, and is able to liaise with both internal customers and suppliers in a courteous, confident and professional manner
  • Has the ability to work on his/her own initiative, prioritize and meet deadlines, while working under pressure
  • Always works in an organized, tidy and efficient manner
  • Achiever / finisher with ability to solve problems and come up with creative solutions
  • Is flexible and willing to ‘muck in’ and able to work effectively with his/her peers
  • Confident, polite and assertive with customers
  • Always conducts him/herself with integrity and confidentiality
  • Excellent timekeeping and attendance is expected of all job holders
176

Credit Controller Japan Market Resume Examples & Samples

  • Drive progress through simple and targeted action plans. Implement short term loops of progress and tackle the issues one by one at a high pace
  • Understanding of business practices and systems
  • English and Japanese verbal and written communication skills
  • Preferably 2 years’ experience in Finance or related field
  • Candidates already reside in Singapore
177

Credit Controller Resume Examples & Samples

  • Contact clients before balances become overdue to confirm payments
  • Responsible for ensuring that all outstanding balances are collected within the agreed payment terms
  • Contacting clients that are overdue on a persistent basis until payment has been received
  • Advise the Credit Manager of potential risks with clients defaulting on payments
  • Deal with client queries and respond in a timely manner
  • Work closely with the Operation Managers making them aware of any issues with payment and to request assistance when needed
  • Work closely with the billing team to ensure all queries are resolved. Reconciliation of key accounts may be necessary
  • Where required create legal pack to allow the Recovery team to initiate legal proceedings to ensure outstanding debts are bought to a satisfactory conclusion
  • Ensure all actions relating to credit control; calls/payment promises/disputes are recorded on the Collection tool (On Guard)
  • To be able to self manage expectations and targets set by Credit Manager
  • Proven experience within a Credit Control function
  • Computer literacy, proficient in the use of Microsoft Office (Outlook, Word, Excel)
  • Previous experience of working with Excel (inc Pivot Tables, Lookups & Macros)
  • Working with accounting systems and a knowledge of how the sales ledger functions
  • Well organised, with the ability to prioritise tasks to meet challenging targets and tight deadlines
  • Strong client focus and seeks to understand the commercial relationships
  • Good influencing skills particularly on the telephone
  • Good attention to detail and accuracy
  • Ability to work both on own initiative and as part of a team
  • Respect for confidentiality
  • Excellent negotiating skills
  • Able to use own initiative when making decisions
178

Credit Controller Resume Examples & Samples

  • High level of debt collection and credit control experience
  • Able to demonstrate sound communication skills, both verbal and written, and has the ability to converse at all levels within the organisation
  • High level of interpersonal and customer relation skills
  • Provide effective advice to all staff as it relates to activities associated with this role
  • Ability to meet business demands, deadlines, and timeframes as they arise
  • Analytical and problem solving abilities
  • Ability to make sound judgements based on business needs, objectives and principles
  • Proactively shares information and promotes effective teamwork principles
  • Ability to use appropriate office software systems to maximum efficiency
  • Ability to use Oracle AR module
179

Credit Controller Resume Examples & Samples

  • Calling our students and their guarantors to chase down outstanding debt
  • Taking payments from students, making sure their accounts are updated
  • Helping our students to manage debt by advising on and setting up payment plans
  • Training our operational teams to help them manage outstanding payments
  • Acting as an expert for our arrears process; being on hand to answer queries
  • Keep the business up to date on outstanding payments by producing regular reports
  • We&#96;ve earned an award for "Investors in People - Gold", so you&#96;ll be working for an employer who really cares about you and your career, where you can be your best
  • Take time to relax with 25 days&#96; holiday
  • An annual bonus to reward you for all your hard work
  • Enjoy amazing discounts at certain restaurants, retailers and entertainment venues
  • And most importantly, you&#96;ll be working within a fun, passionate and vibrant team
180

Credit Controller Resume Examples & Samples

  • Facilitate the timely delivery of invoices to all designated accounts / contacts on relevant ledgers
  • Build business relationships with internal and external clients
  • Maintain regular dialogue with clients
  • Maintain debtors levels in accordance with targets set by management
  • Accurately identify and assign cash allocations to the AR Transaction Reporting team to clear outstanding invoice items
  • Identify and raise client invoice / trade queries on bespoke client investigation monitoring application (TIS) in line with departmental procedure for KPI analysis
  • Produce and issue statements of account to clients from ICAP sales ledger accounting system
  • Assist clients in prioritising invoice payment in line with ICAP’s priorities
  • Escalate problems to management if the client is not in a position to settle balances quickly
  • Maintain and update client contact database
  • Provide the Credit Control Manager with first line of support to ensure adequate reporting and transparency of aged collection issues
  • Provide status of accounts to clients and meet with them to discuss initiatives to aid the client in the reconciliation and payment of invoices
  • Fulfil any additional / ad hoc duties as required to meet the needs of the business
  • Responsibility for ensuring that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. It is your responsibility to ensure compliance with operational risk requirements (e.g. cultural behaviours, security policies and regulatory requirements)
  • Complete any mandatory training by the required deadlines
  • Act with integrity and due skill, care and diligence in carrying out your duties
  • Set and own relevant policies in accordance with the overarching framework set out by the Risk function
  • Delegate controls to the business and other functions with regards to their respective policies
  • Monitor implementation and performance of relevant controls across the firm
  • Provide subject matter expertise to support implementation of risk tools
  • Excellent technical accounting skills and thorough understanding of IFRS / FRS 101 / UK GAAP
  • Experience of Oracle Financials, Hyperion (HFM and Essbase) and IBM CDM
  • Skilled in Microsoft applications software (word, excel, powerpoint, outlook etc.)
  • A good understanding of financial markets is desirable
  • Understanding of Wholesale Financial Services
  • Manage small and large accounts
  • Build relationships internally and externally
  • Be able to communicate at all levels
  • Be able to hold regular meetings with finance manager to review debt level
  • Proactively escalating any customer issues before they arise
  • Taking initiative to find ways to reduce debt level
  • Reconcile customer accounts
  • Proven track record of bringing debt level down
  • Confident and hardworking who can achieve targets and deadlines
  • Ability to work on own initiative with strong organisational skills
181

Credit Controller Resume Examples & Samples

  • Detailed understanding of financial resources and good knowledge of composition and legal requirements
  • Detailed, practical knowledge of capital requirements under the standardised approach
  • Familiarity with all 3 Pillars
  • Good overall knowledge of capital requirements as they relate to IFPRU limited activity and limited licence investment firms
  • Strong understanding of financial statement concepts and principle
  • Skilled in Microsoft applications software (Word, Excel, PowerPoint, Outlook etc)
  • Qualified accountant
  • Demonstrate proven experience in the Finance Services industry
182

Credit Controller Resume Examples & Samples

  • Daily follow up on overdue debts by telephone and email envisaging DSO improvement
  • Ensure that credit limits are not exceeded outside the discretionary limit
  • Managing and controlling of the Accounts Receivables according to the debt collection procedure
  • Identify high risk accounts and take appropriate action
  • Processing and generating reminder emails and account statements
  • Investigating and resolving queries relating to non-payment of invoices
  • Working to strict monthly and annual collections targets (AOP)
  • Management of Blocked orders: release, reporting and communication towards business and customers alike
  • Periodic reviews of customer’s payment performance and credit facilities
  • Highlight to management changes on credit facilities and trading conditions
  • Ensuring that delinquent accounts are placed on hold for deliveries / services and business is informed accordingly
  • Work with customer master team on monitoring external financial data affecting our customers
  • Ensuring that all account settings are daily reviewed and maintained in cooperation with customer master team
  • Customer Master & Credit Master amendments
  • Build and provide business with Ad Hoc reports
  • Conducting business in a manner that promotes both internal and external customer satisfaction
  • Fluency in English is mandatory
  • Schedule: 15 - 23.30. Availability to work during Romanian legal holidays and for weekend back up at month end
  • Credit Control experience and SAP experience would be a plus
  • Empathy, team work ability, communication, business acumen etc
183

Credit Controller Resume Examples & Samples

  • Ensuring cash collection, overdue % & KPI targets are met on a monthly basis
  • Recording customer calls and disputes against a customer account within Oracle Advanced Collections
  • Monitoring & resolving disputes with internal and external customers
  • Assessing Credit Reports to process Credit Limit requests
  • A proven track record of working within fast-paced Credit Control environments
  • Possess the ability to liaise with multiple business functions (Media Agencies, Advertisers and Internal Sales) to ensure cash collections are accurately maintained
  • Customer Service skills:- ability to build rapport whilst maintaining professionalism
  • Experience of Oracle (or other integrated ERP software) systems
  • Analytical and Logical Thinker!
  • Planning and Organisational skills
  • Be Proactive:- ability to take one’s own initiative to resolve issues
  • Be Resilient:- possess the ability to work within pressurised environments
  • Be a problem solver:- ability to focus on providing solutions not problems
  • IT literate:- Experience of using MS Word, MS Excel and Gmail (and Google Drive)
  • Decisive Team Player
  • Highly customer-focused
  • Be a good multi-tasker
  • Ability to prioritise workloads in accordance to deadlines set by senior management
184

Credit Controller Resume Examples & Samples

  • Supporting the Head of working capital & team in Middle East to a very high standard of professional and process adherence
  • Take ownership of daily working capital update / report
  • Deliver against operational targets and business requirements, driving ‘right first time’ attitudes
  • Ensuring that billing processes are adhered to client requirements and billing instructions
  • Liaise with the responsible team and ensure all client billing is 100% accurate, to timetable and per individual client billing profiles
  • Monitoring Unbilled (WIP) campaigns on a regular basis, ensuring all activity is billed correctly when it is due
  • Analysis of unbilled and presentation to the Head of Working Capital - drivers, reason, ageing, client reason etc
  • Monthly reporting of Unbilled and Overdue debt – using the above analysis relevant Operating Companies Finance Departments to review, comment and agree any actions
  • Cash flow forecasting - Ensuring cash flow is forecast, reviewed and supplied to the Head of Working Capital
  • Monitoring Cash Allocation - Ensuring daily cash receipts are being posted on a regular basis to ensure the Debtor’s reports are up to date
185

Credit Controller Resume Examples & Samples

  • Conducting the first collection calls towards customers in a structured way (SAP worklist
  • Competent to approach customers via the first collection call
  • Familiar with the local country collection and payment culture
  • Native speaker of local country language
  • A vocational education with commercial orientation
  • At least one year of professional experience
186

Credit Controller Resume Examples & Samples

  • Ensuring customers make payments within their agreed payment terms, chasing payments if necessary, as per the company’s debt collection procedure
  • Chasing overdue invoices by telephone, email and letters within agreed timescales
  • Maintaining accurate records of all chasing activity
  • Identifing changes in payment patterns and proposing actions to avert indebtedness
  • Handling disputed bills and negotiating to bring payments within the agreed terms
  • Responding promptly and completely to both client and internal enquiries
  • Providing monthly and ad-hoc reporting as and when requested
  • Ensuring monthly processing deadlines are met as required
  • Developing a credit management capability within the practice
187

Credit Controller Split Resume Examples & Samples

  • Drive progress through simple and targeted action plans. Implement short term loops of progress (= tackle the issues one by one at a high pace)
  • Create a out of the box mind set to improve customer payment behaviour
  • Is the owner of Key Performance Indicators
  • Liaise with peers across the business to create successful roll outs in a way that matches the Booking values
  • Knowledge of both cultural and economic factors of specific collection market
  • Good knowledge of PC software applications
  • Excellent teamwork skills
  • Excellent English and Croatian verbal and written communication skills
  • 1-2 years’ experience in credit controlling, accounting, customer service or related fields
188

Credit Controller Resume Examples & Samples

  • Responsible for German and Austrian Accounts
  • Contacting overdue accounts to arrange payment
  • Reviewing the credit status of customers
  • Posting and allocating cash receipts
  • Distributing customer statements and dunning letters
  • Resolving account queries and disputes
  • Providing support for audit requests
  • Collaborating with customer service and sales functions to ensure the highest level of customer satisfaction
  • Fluent business German
  • Ability to develop a good relationship with customers
  • Flexible approach to work and be comfortable working as part of a small team supporting other areas of the business
  • College degree or good relevant experience
  • Experience with SAP (or equivalent ERP system) preferred
  • Excellent communication skills and an attention to detail required
  • Proficiency with Microsoft Office
189

Credit Controller, Accounts Resume Examples & Samples

  • Update the sales ledger daily and allocate monies received
  • Reconcile the sales ledger on a monthly basis and produce reports to verify this
  • Develop and maintain strong relationships with management, keeping them informed of outstanding queries and any other issues that may arise
  • Check all documentation received and report any discrepancies to the relevant department manager
  • Follow up customers regularly to ensure prompt receipt of payment
  • Produce and distribute statements as necessary
  • Ensure customers adhere to credit control policy
  • Ensure all records and filing systems are maintained accurately
  • Work within legal requirements and company policy
190

Treasury & Credit Controller Resume Examples & Samples

  • Support analysing and evaluating clients’ financial (credit) profile and decisions on credit limits and collaterals as well as for monitoring issued and received collaterals. Perform regular follow-up
  • Preparation of daily, weekly and monthly account receivables reports towards management
  • Initiate daily payments at service provider
  • Monitoring of customer’s payment behavior and payment plans
  • Monitor the collection process in cooperation with the Sales departments and external parties
  • Effectively marinate communication channels with Commercial and Retail departments
191

Credit Controller Resume Examples & Samples

  • Is owner of Key Performance Indicators like DSO, % received cash, within 30 days, 60 days and 90 days
  • Managing and Developing Yourself
  • Technical knowledge of Collections software
  • English verbal and written communication skills
  • Preferably 3 years’ experience in Finance or related field
  • You live in Mumbai and do not require work pass sponsorship to work in India
192

Credit Controller Resume Examples & Samples

  • Minimise the cash collection gap between provision of service and the time when the cash is received into the bank account
  • Establish and maintain good relationships with customers
  • Ensure that all disputes or customer issues are followed up promptly with internal staff to ensure payments are not delayed - seek managerial help if actions not forthcoming
  • Ensure all accounts and records are kept up-to-date and cash/credits are properly allocated
  • Approve, set and monitor credit limits with customers based on credit agency information and/or in conjunction with group credit control
  • Provide sales with information/help as necessary to ensure that they are aware of credit limits, goods not sent, or services performed without due credit authorisation first
  • Liaise with sales people as necessary and/or from other sources (e.g. business sections in papers) to find out what is happening in the industry to head off any risks before they arise i.e. be business aware of what is going on
  • Ensure all customer records are kept up-to-date and is in line with company policy and DPA
  • Providing all reporting information as may be require by local management or group
  • Undertake any other activities that may be reasonably required in the furtherance of the company's business
  • Strong IT skills for communication, documentation and ensuring adequate record keeping
  • Experience of dealing with Customers
  • Working knowledge of VAT or local equivalent
193

Credit Controller Resume Examples & Samples

  • An opportunity has arisen for an experienced Credit Controller to primarily support our Media & Contents Business where you will be responsible for collecting payment from customers and monitoring customer exposure to minimize exposure to bad debt
  • The ideal candidate will have experience of working in a busy Credit Control team. You will also have experience of assessing credit reports to recommend customer limits and you will come from a target driven, customer facing environment
  • Possess the ability to liaise with multiple business functions to ensure cash collections are accurately maintained Customer Service skills:- ability to build rapport whilst maintaining professionalism
  • Experience with Oracle ERP or equivalent accounting systems
  • Excellent English written, verbal, communication, and interpersonal skills with a customer service focus
194

Credit Controller Resume Examples & Samples

  • Be the owner of Key Performance Indicators like Collection of Current invoices, DSO, % received cash, within 30 days, 60 days and 90 days
  • Be a business partner with Partner Service team
  • Create an out of the box mind set to improve customer payment behavior
  • Excellent verbal communication skills in native Chinese
  • Good time management and sense of prioritization
  • Ability to work independently as well as in a team
  • Experience in hospitality industry or E-commerce businesses
  • Experience with credit management
  • Working in invoicing or AR related for at least a year,
  • Working with SAP or ERP system for at least a year
195

Credit Controller Resume Examples & Samples

  • O Collect past dues, based on DSO and aging targets
  • Bachelor degree preferably in accounting or relevant Credit Control collections experience
  • Minimum of 3 years work experience in accounts receivable and/ or credit control
  • Fluency English
  • Fluency in Dutch
  • French and/or additional European language appreciated
  • Excellent language communication skills using both written and verbal methods
  • Prior experience communicating with internal and external customers with tact and professionalism
  • Used to working in busy, international environment where process still need to be further defined
  • Demonstrated ability to interpret credit reports
  • Experience with Microsoft packages, Excel, Word, Outlook
196

Credit Controller Resume Examples & Samples

  • Include collection calls and/or correspondence in a fast paced goal oriented collections department
  • Provide customer service regarding collection issues
  • Process customer refunds
  • Process and review account reconciliation, resolve client discrepancies and short payments
  • Accountable for reducing delinquency for assigned accounts
  • Work closely with the AR team and provide payment details
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process
  • Establish and maintain effective and cooperative working relationships with other areas of the Business ( customer ops, warehouse, commercial teams…etc)
  • Releasing goods in a timely manner
  • Chase according to processes in place
  • To collect cash in accordance to set targets
  • To achieve set DSO targets
  • Minimise % of overdue debt
  • Minimise bad debts
197

Credit Controller Resume Examples & Samples

  • Pro-active credit control - contacting customers by necessary means to pursue payment of outstanding invoices – both UK and international. Focus on minimising DSO
  • Collaborative outlook to the collection process, involving stakeholders where necessary to ensure efficient and timely payments
  • Responsible for monthly collections of approx. £12m-15m
  • Effective query management – ensuring queries are referred to the appropriate internal stakeholders, and dealt with in a timely manner
  • Preparing monthly short term cash forecast. Analysing and commenting on actual collections in comparison to the forecast
  • Preparation and attendance at monthly credit management meetings, providing up to date information on delinquent & queried debts
  • Prepare information to be included in management reports
  • Assisting with the identification of cash receipts and monitoring of unallocated payments
  • Sales ledger management – responsible for matching credit notes and keeping the ledger tidy
  • Undertaking credit checks on existing and prospective clients and interpreting the results
  • Preparing daily cash schedule outlining the current cash position for the Group
  • Creation of new accounts within the sales ledger
  • Other duties as directed
  • Previous credit control experience
  • Appreciation of the importance of cashflow to a business
  • Understanding of sales ledger
  • Ability to communicate effectively – written and verbal
  • Ability to manage time effectively and the ability to prioritise
  • Ability to work well within a team
  • Working knowledge of Excel
  • Minimum GCSE education or equivalent
  • International collections / Multicurrency experience
  • Credit reference agency reports – generation and interpretation
  • ICM qualifications or studying for
198

Credit Controller Resume Examples & Samples

  • Maintains extensive debtors ledger across multiple products and in different currencies
  • Assist in ensuring AR and Deferred Revenue reconciliations are completed in timely manner
  • Ensures debts are collected before they become overdue whilst ensuring older debts are collected as soon as possible
  • Handles queries and resolves problems efficiently for Credit Control & Billing
  • Assist in forensic analysis of aged items and on-account payments to ensure open-items are identified and closed out
  • Assists in the preparation of relevant reports to show outstanding debt for internal control purposes as well as for US reporting
  • Assists with the calculation of the quarterly bad debt provision
199

Eutc Credit Controller Resume Examples & Samples

  • Contact customers & internal Project Managers to assist in cash collection in a timely manner in order to meet cash targets
  • Working with customers and the Project management community to proactively prevent queries which may result in delayed cash collection
  • Maintain the aged debtors for UK & Germany and detailed records of client chasing activity
  • Produce and maintain the master debtor tracker report, aged debtor report, billings report, other adhoc hoc debtor related reports
  • Work together with the EUTC Working Capital Manager to produce the weekly direct cashflow forecast by providing input on receivables
  • Attend weekly debtor review meetings
  • Provided weekly updates to senior management on progress of cash collection
200

Credit Controller Thailand Market Resume Examples & Samples

  • Create a out of the box mind set to improve customer payment behavior
  • Ability to proactively drive the assigned projects and reach the preset objectives
  • Excellent English & Thaiverbal and written communication skills
  • You already live in Singapore
201

Credit Controller Resume Examples & Samples

  • Manage debt collection and overdue debt reduction per assigned account
  • Perform application of receipts against correct invoices to maintain accurate customer statements of account
  • Track and reduce unapplied and unidentified receipts
  • Perform receipt write offs for bank charges, foreign exchange, etc
  • Monitor paid invoices entitled for commission payments on a daily basis
  • Perform collection and allocation reconciliation by providing and updating account trackers, reviews, and reports
  • Participate in and perform special tasks and projects whenever needed
202

Credit Controller Resume Examples & Samples

  • Fluent in Swedish and English, written and spoken
  • Credit/Collections experience is desirable but not essential
  • Previous Call Centre experience desirable
  • Highly assertive
  • Able to use negotiation and relationship management skills to provide win-win outcomes
  • Ability to use judgmental decision making to drive customer loyalty and growth for the business
  • High degree of customer communication/sensitivity
  • Understanding financial workings, some knowledge is desirable
  • Highly competitive and motivated
  • Ability to deal with complex situations professionally
  • Comfortable managing several proprietary and non-proprietary interfaces and credit system platforms
  • Ability to learn wide variety of technical and business skills
  • Ability to “think on your feet”
  • Excellent interpersonal skills; communication (verbal & written)
  • Good sense for initiative
203

Credit Controller Resume Examples & Samples

  • Negotiation for and managing the collection of overdue payments across various control-levels for international markets and involving multiple currencies leveraging the corporate/client MOS model
  • Understanding customers financial arrangements and requirements using internal and external sources and data
  • Control-level high risk analysis
  • Secure repayment of overdue funds and avoid potential losses/write-offs
  • Resolve and prevent future recurrence by educating customer / Program Administrators on capabilities of the corporate product
  • Good attention to detail and ability to follow QMP6 Compliance regulations
  • Manage internal stakeholders namely GCP, GCP Risk and GMS
  • Review and submit financials for re-rating/re-underwriting
  • Ability to deal with difficult situations professionally
  • Ability to demonstrate analytical and conceptual thinking
  • Extensive relationship management skills
  • Clear grasp of market segmentation criteria and impact on case set-up/risk treatment logic
  • Understanding of how to review and submit financials for re-rating-re-underwriting
  • Good working knowledge of Microsoft packages such as Excel, Word. PowerPoint
  • Language skills – Fluent in Spanish, Swedish or Finnish would be an advantage
204

Credit Controller Resume Examples & Samples

  • Processing new account applications, assessing creditworthiness with tools such as Experian and setting of credit limits and payment terms
  • Build and maintain strong relationships with customers to collect overdue payments, manage their payment options and finding appropriate resolutions to their account queries
  • Review credit limits in line with changing risk and/or payment history and releasing, where relevant, customer orders and accounts on holds
  • Reconciling customer accounts by regularly allocating payments to reduce unallocated cash
  • Understand, analyse and report on the overall credit risk of their ledger
  • Using electronic invoicing platforms and dealing with proforma payments supported by the Finance Assistant
  • Measuring performance against KPIs and using problem solving techniques to proactively identify improvements to the way we operate
  • Collaborating effectively with internal teams and field based colleagues to maintain customer accounts and resolving outstanding queries
  • Strong sales ledger and credit control experience in a commercial environment
  • Understand what contributes to credit risk
  • Ability to communicate effectively with internal and external teams
  • Ability to deal with conflict
  • Ability to work well under pressure, remain calm and professional under pressure and demonstrate a results focussed approach
205

Credit Controller Resume Examples & Samples

  • IT skills (Property Management Systems are Tramps and Horizon)
  • Excellent organisation and time management skills
  • Good interpersonal, written and verbal communication skills
  • Ability to handle sensitive information in a confidential manner
  • Ability to work flexibly and on own initiative
  • Good knowledge of Microsoft Excel
  • Previous property experience an advantage though not essential
206

Credit Controller Resume Examples & Samples

  • Collect past dues, based on DSO and aging targets
  • Review and reconcile customer accounts
  • Recommend solutions to resolve customer account issues balancing the needs of collections with good customer service
  • Occasional visit to key customers where appropriate, liaise with sales teams
  • Release orders for shipping based on credit review
  • Responsible for statement and dunning letters for customers
  • Liaise with customer service team members
  • Lead and assist in changes in processes and procedures to maximize effectiveness and make the team world class
  • Fluency in Swedish
  • Finnish and/or additional Nordics language appreciated
207

Credit Controller Spain Resume Examples & Samples

  • Strong sense of ownership and accountability
  • Good understanding of management accounting and business processes
  • Profit share or bonus plan subject to the company annual results
208

Credit Controller Middle East Resume Examples & Samples

  • Available for occasional business travel
  • Reductions to several personal insurance packages due to our collective agreements
  • Numerous training, coaching and e-learning modules for long term job opportunities and development
209

Credit Controller France Resume Examples & Samples

  • Minimum of 2 years’ experience in an international commercial finance and/or credit control environment
  • Bachelor level in accounting, finance or equivalent through job experience
  • Proficiency in widely used Microsoft Office applications
  • Proficiency in all collection databases used within Elsevier
  • Result driven and tenacious
  • Competitive salary and a 13th month
  • Solid Pension Plan, with a choice between a collective pension plan an individual pension plan
  • You can participate in the convertible personnel bond scheme
  • Flexible working arrangements
  • Various social responsibility programs, channeling knowledge and strengths to help communities around the world improve education, science, health care and protect the environment
210

Credit Controller Resume Examples & Samples

  • Contact our key customers to make sure outstanding receivables are paid in time
  • Dispute management - in case of issues, work with the customer and internal departments to ensure that any issues are sorted out and solved in an adequate and timely manner
  • Apply incoming payments in the sub ledger / accounts reconciliations
  • Contribute to accurate receivables forecasting
  • Agree upon payment plans with customers
  • Status reporting to the Credit Manager
  • Manage a daily email work list with questions and requests from customers and colleagues
  • Create invoices, direct debit batches
  • Manage collection agency cases
211

Credit Controller Spanish Resume Examples & Samples

  • Support Booking.com BV with collecting Open Invoices
  • Cross functional Communication and collaboration
  • Assist with the improvement of cycle times like DSO, Cash allocation and Delivery of invoices
  • Drive progress through simple and targeted action plans. Implement short term loops of progress ( tackle the issues one by one at a high pace)
  • Assist Booking.com BV by being an owner of Key Performance Indicators like DSO, % received cash, within 30 days, 60 days and 90 days
  • Liaise with peers across the business to create successful roll outs
  • Quality improvement skills
  • Relevant knowledge about the United States will be an added advantage
212

Credit Controller Resume Examples & Samples

  • Telephone contact with customers to establish receipt of invoices
  • Objective: 40 productive client telephone contacts per day
  • Establishing payment dates for invoices issued
  • Taking details of any queried items from customers in sufficient detail to enable passing to query team/sales teams for resolution
  • Escalation of queries to query resolution team
  • Provision of copy invoices and supporting documents (timesheets) upon request from customers
  • Corresponding with customers by email in relation to payment/invoicing/query related matters
  • Maintaining records on IT systems of conversations with customers in relation to payment expectations and queried items
  • Issuing of customer statements
  • Seeking details of customer payments where funds received without adequate remittance advices
  • Instructing the payment allocation team with supporting remittance advices once received
  • Issuing of final demand letters in line with company notification policy to relevant sales team
  • Ensuring customer relationships maintained
  • Target oriented
  • Customer focussed
  • Strong verbal and written communicator
  • Time management
  • Ability to build rapport with others
  • Calm in pressurised environment
  • 1 year credit control experience in B2B environment required
  • Experience within recruitment industry desirable
  • Experience using SAP desirable
213

Credit Controller Resume Examples & Samples

  • Proactively manage debt collection on assigned Portfolio of accounts using established guidelines, deadlines, and procedures
  • Agree payment plans with customers and ensure that they are adhered to
  • Resolve queries to facilitate payments from customers
  • Prioritise and manage a challenging workload whilst maintaining a high level of customer service and satisfaction
  • Liaise and communicate with internal departments as required in order to maintain an accurate position on customer accounts
  • Ensure that all prepared communications are accurately recorded/documented in a timely manner
  • Prepare and issue customer invoices and statements together with supporting documentation
  • Post receipts and journals e.g. withholding tax
  • Manage customer queries and resolve in a timely and professional manner
  • Manage and reconcile bank account designated for debtors receipts
  • Prepare all appropriate period closing reports and entries
214

Senior Credit Controller Resume Examples & Samples

  • Credit Control for key customers
  • Liaise with Operations and Sales re customer queries
  • Responsibility for debit notes relating to price/salary/marketing/compliance
  • Assist with production of monthly write off, processing of journal
  • Assist with bi annual review of limits
  • Credit Management related processes as requested by Credit Manager
  • Housekeeping of accounts
  • Adhoc credit assessing with Experian
  • Manual invoicing for landlord and shopfit charges
  • Issuing of payment plans and ensuring payments made as agreed
  • Experience in working in a commercial environment with ideally at least 1 years recent experience in Credit Control/Accounts Role
  • A lively out going character with a very proactive and challenging approach to problem solving and work in general
  • Should be very results driven
  • Preferable background in a wholesale/retail environment but not essential
  • Strong IT skills with exposure to Excel and a main stream accounting system, SAP would be preferable
  • | HUGO BOSS UK Ltd. | Finance & Controlling | Full-time | Job experience |
  • | United Kingdom | London, City of (GB-LND) | NW1 0DT | London | Nearest major city: London |
215

Credit Controller Resume Examples & Samples

  • Collection of SME debt by pre-emptive calls
  • Collection of aged debt by following the Dunning Cycle process
  • Encouraging customers to pay by payment method Direct Debit
  • Encouraging customers to pay to contractual terms
  • Responsible for updating customers’ accounts after every communication
  • Responsible for providing customers with information to enable payment
  • Responsible for the housekeeping of the accounts relating to contact details
  • Responsible for communicating queried debt as per the process
  • Responsible for ensuring Team KPI indicator targets are on or below the agreed targets as specified each month
  • Adhere to internal processes and risk management frameworks
  • Ensuring KPI targets are met
  • Collection of overdue debts
  • Ensuring payment terms are met
  • Understanding of the ‘Customer Payments and Bad Debts’ Continuous Improvement Process
  • Able to manage conflicting priorities
  • Previous knowledge of the energy industry is desirable
  • Awareness of wider Energy Solutions business is desirable
  • GCSE English Grade C (or equivalent)
  • GCSE Mathematics Grade C (or equivalent)
  • Ideally a period of practical experience of credit control and/or customer services, within a finance department
  • Preferable utility industry experience
216

Credit Controller Resume Examples & Samples

  • Reporting to the Credit Control Manager, this role will support the management of the sales ledger and cash allocation for the DX business units. The role is responsible for maximising cash collections and delivering reduced debtor days for the relevant companies, and improving and developing the current processes and procedures. This role will liaise with other departments to collate information to produce relevant and informative reports to the senior management team, and escalating payment issues to relevant senior management. The role will be responsible for monitoring debt exposures for the relevant company providing debtor risk management information and expertise across the group, minimising the group’s exposure to bad debt risk
  • Problem solving abilities; able to facilitate discussions
  • Able to identify and focus on key priorities
  • Strong numeric and analytical skills and providing particular attention to detail
  • Microsoft XP, (excel, word, email, access, powerpoint.)
  • Previous billing and Credit Control experience preferable
217

Credit Controller, North Resume Examples & Samples

  • Drive zonal collections of all Account Receivable invoices: Contact customers, Meet Customers regularly, follow up on payments for payment details and engage late payers to maximize collection efficiency, minimize past dues & DSO
  • Manage zonal LC & CAD document transactions & ensure timely collection through such channel. Liaise with Finance, Trade compliance & logistics for CAD, LC & COD transactions
  • Where appropriate recommend legal actions to team Lead Credit Control (SBU), in discussion with commercial organization of the SBU & business
  • Do customer account reconciliation: To assess true receivable position of the customer. Meet customers for account reconciliations for agreed balances
  • Promote a culture of continuous process improvement and collaborate actively with the OTC Operational Excellence team & Credit Excellence Team
218

Credit Controller South East Asia Market Resume Examples & Samples

  • Create Best Practice and share with Peers
  • Be a business partner with Hotels team
  • Ensure adherence to Company policies and applicable governmental regulations
  • English and Tagalog verbal and written communication skills
  • Preferably 1-3 years’ experience in Finance or related field
  • You currently reside in Singapore
219

PMC UK / SCA Credit Controller Resume Examples & Samples

  • Acting as first point of contact for assigned customers via phone / email / other methods of communication in relation to specific credit control issues/queries
  • Provide a prompt, efficient and courteous service at all times
  • Makes adjustments, handles queries and resolves problems within company guidelines and policies
  • Follow-up activities as required, including – issuing copy documents, completing query logging in SAP, updating system to log the queries and nature of query along with any actions
  • Participation in regular ledger reviews with Credit management team/SBU Mgt
  • Deliver consistent and professional level of service at all times
  • Answer / man credit control telephone number along with collection call agents at peak/holiday periods as required
  • Attend customer, zone / commercial meetings off site as required ensuring ability to present and participate as required
  • Perform other assigned tasks and duties as necessary to support the Credit Department
  • Other tasks as requested by line manager
  • Good verbal / written communication skills
  • Ability to communicate with non UK customers and European PPG teams, taking account of cultural and language differences
  • Ability to identify and act on issues as they arise in a timely manner
  • System experience desirable – SAP, AS400,
  • Previous credit/ Collection experience essential
220

Credit Controller France Resume Examples & Samples

  • We are looking for a candidate for the position of Credit Controller
  • It is offered on local terms and conditions. Location: Exeter, UK
  • We offer a challenging job in a fast growing environment that is driven by continuous developments and improvements, in which you can play an important role
  • As per Credit management engagement model and collection treatment plans
  • To anticipate developments and to identify accounts that require special attention and act decisively to resolve difficulties, disputes and consulting management where appropriate
  • To assist with the design and production of SOX reports and Revenue provision reports for management. To assist with special projects as and when required
  • Drive continuous improvements in terms of DSO, resolving Incomplete cash/unapplied receipts, aged >180 days debt and aged >180 days credit notes
  • Native French speaker
  • All round solid international Credit Management experience essential and a must
221

Credit Controller Resume Examples & Samples

  • Drive improvements in credit management together with head of credit management
  • Comprehensive communication with customer and sales organization abroad
  • Responsible for financial and accounting analysis
  • Responsible for credit evaluation and risk assessment
  • Responsible for credit- and payment follow up
  • Ad hoc tasks and analysis
  • Master's degree preferably within Finance or law
  • Work experience from legal department or similar is an advantage
  • Minimum 3-4 years of relevant experience
  • Good command of Microsoft Office tools (Excel, Power Point, Word)
  • Fluency in English (oral and written)
  • Structured with analytical skills
  • Good co-operation abilities
  • Proactive and solution oriented
  • Strong ethical awareness and integrity
222

Credit Controller Resume Examples & Samples

  • Able to establish and maintain good relationships with both clients and internal staff
  • Must be IT literate, and should have a good working knowledge of Word and Excel
  • Knowledge of Microsoft Dynamics GP a distinct advantage
  • Self-motivated, with good organisational skills to ensure that all tasks are completed accurately
  • Confident to handle any difficult clients in an appropriate professional manner
223

UK Credit Controller PPG Industries Resume Examples & Samples

  • Work with minimal supervision on collection of overdue accounts
  • Regular customer contact – including proactive chasing of debt to highlight any potential issues which may lead to non-payment via email, phone, fax etc
  • Maintain accurate and up to date customer details and account records
  • Follow-up activities as required, including – issuing copy documents, completing query logging in Oracle, updating system to log the queries and nature of query along with any actions
  • Ascertain / log and progress queries in relation to relevant PPG departments (eg. Customer Services, Technical and Commercial teams)
  • Liaison with CBO in relation to held orders and credit limits
  • Participate in Dunning / Legal process ensuring accounts are put on stop and sent legal in timely manner to ensure minimisation of customer risk
  • Review aged items and propose Bad debt write offs as required
  • Attend Customer Calls, and commercial management calls, along with attendance at other UK sites as required
  • Participate in process improvement workshops and initiatives as required
  • Ability to meet tight deadlines
  • Ability to work independently and manage conflicting demands
  • Helpful, professional approach to Customer service / Collections
  • Excel, Powerpoint, Word and Outlook advanced skills essential
  • Ability to prioritise workload ensuring collection targets and month end adhered to
  • Good listening, organisational and problem solving skills
  • System experience desirable – Oracle,
  • Presentation skills essential
224

Credit Controller Resume Examples & Samples

  • At least secondary education
  • Extensive Credit Control background with a track record of success in a similar organisation
  • Proven experience of chasing large value invoices and oversees customers
  • Enthusiastic & confident in dealing with customers & building strong client relationships
  • Keen attention to detail & proactively resolving invoice queries & delays to payment
  • Ability to work on their own without close supervision
  • At least intermediate level of English (daily use and communication with native speakers)
  • Strong teamwork, organizational, oral and written communication skills
  • A strong knowledge of Excel
225

Credit Controller Resume Examples & Samples

  • Proactive collection of cash from overdue debtors
  • Conduct credit analysis on customers
  • Issue customer statements and dunning letters
  • Resolve customers' queries around outstanding invoices
  • Review provisions for bad debt
  • Escalate accounts where appropriate to litigation
  • Support the team and department in the delivery of team and company objectives
  • Involve in audit queries
  • Ad hoc requests from Supervisor
  • Deliver service in line with agreed controls, policies and procedures
226

Senior Credit Controller Resume Examples & Samples

  • Responsible for larger defined sections of Kier Group’s Accounts Receivable ledger as part of FSSC Credit Control team
  • Pro-active debt management to ensure lowest available aged debt on Accounts Receivable Ledger
  • Support to Credit Controllers on a day2day basis, taking strain away from Credit Control Manager
  • Ensure regular updates with both internal Commercial and Operations customers to ensure client relations are maintained
  • Investigate enquiries and queries from customers, escalating internally when required
  • Process credit/debit card payments from debtors, complying with relevant policies, procedures and legislative requirements
  • Ensure that all documents and paperwork are provided and are promptly and accurately filed
  • Undertake any necessary training associated with the duties of the post and participate in training and development procedures
  • Other reasonable duties as and when required
  • GCSE (or equivalent) in Mathematics and English Language
  • Have used ERP systems before (Oracle would be preference but SAP experience acceptable)
  • 2 years+ strong knowledge of principles, practices, regulations and procedures relating to Order to Cash / Accounts Receivable function will be an advantage
  • Ability to operate in a service driven culture, continuously challenging and seeking to be better
  • Good communication and presentation skills
  • Good customer service skillset, going above and beyond the call of duty where necessary
  • Committed team player who is trustworthy and self-motivated
  • Strong organisation and time management skills
  • Good, solid understanding of basic accounting methods and accounts structures
  • High level of inputting accuracy
  • Good process analysis skills which can impact positively on efficiency and effectiveness
  • Knowledge of Kier systems, processes and workflow technology helpful but not essential
227

Credit Controller Resume Examples & Samples

  • Monitor and maintain the debtor days and % of overdue for debtor ledgers for companies 2000 and 3200 within corporate targets
  • Proactively chase external customers and escalate any concerns and risks directly to the Business Unit Managers / Sales Leads and the Group Credit Managers
  • Credit Management Qualification or a minimum of 2 years Credit Control experience in a medium to
228

Credit Controller Resume Examples & Samples

  • Maintain records of debtor payment performance and issue payment reminders to poor payers
  • Chase arrears on behalf of clients in accordance with clients’ debt recovery policies for the methods and timescales to be employed in escalating recoveries
  • Keep surveyors responsible for clients and tenants informed of progress in collecting arrears
  • Agree all escalation steps to recover debts with the surveyor responsible prior to initiating action
  • Maintain records of agreed repayment plans and ensure such plans are approved by the surveyor and/or client as appropriate
  • Track repayments against agreed payment plans and notify surveyors and client accountants of any default
  • Instruct solicitors and/or bailiffs to recover outstanding sums in accordance with client instructions and agreed with the surveyor responsible
  • Record details of conversations and actions agreed with tenants to clear outstanding arrears
  • Provide information to support preparation of monthly credit control reports and aged debtor analyses
  • Ensure that all tenant queries are actioned within 24 hours, liaising with surveyors and client accountants as required
  • Report any tenant disputes and/or complaints to the surveyor and client accountant responsible
  • Reconcile tenant statements / aged debtor reports
  • Provide tenants with copies of any missing documentation
  • Assist in the allocation of cash receipts at peak periods
  • Contribute to the identification of unallocated cash
  • Adhere to all agreed procedures and controls
  • Participate in the company’s performance management programme, adhering to and promoting internal performance standards
229

Credit Controller Resume Examples & Samples

  • Strong Credit Control experience within a corporate environment
  • Excellent written & verbal communication skills
  • Reconciliation experience
230

Credit Controller Resume Examples & Samples

  • Collection experience in a B2B environment
  • Multiple language skills
  • Proactive approach to the application of duties
  • Good letter writing skills
  • Oracle Financials operating system experience – preferable
  • Good working knowledge of Microsoft Excel
231

Credit Controller Resume Examples & Samples

  • Make collection calls and be proactive in increasing the number of accounts that pay by Direct Debit, where applicable
  • Act as an advisor towards Sales to identify opportunities for more revenue without increasing risk
  • Communicate with hotels in various countries as required and bring new and innovative ideas how to collect unpaid invoices while maintaining a great business relationship
  • Work well with other departments within the organization and maintaining strong relationship with internal and external business partners
  • Identify process improvements and guide the test & learn to initiate, monitor, report and follow-up on improvements
  • Analyze and follow up on customer questions and disputed invoices,
  • Enhance payment behavior of hotels
  • Complete ad hoc projects when required in line with business policy and procedures
  • Business level communication in a Nordic language and English
  • Ready to work in a fast changing environment
  • Working knowledge of Microsoft Office
  • Financial background is a plus
  • Detail-oriented, organized, efficient and ability to multi-task
  • Excellent problem-solving, analytical and mathematical skills
  • Positive attitude, goal-oriented, and ability to work with minimal supervision
  • Excellent verbal and Written communication skills
  • Dependable, flexible, and ability to work in a fast paced, changing environment
  • Knowledge of Sidetrade/Salesforce is a plus
232

Credit Controller Resume Examples & Samples

  • Assist with the development of policies and procedures for credit application processes and the maintenance of credit for less complex Dimension Data client accounts
  • Be responsible for the payments of all creditors’ accounts
  • Deal with payment and all credit related queries received from internal and external clients and ensure the escalation of more complex queries to the Credit Manager
  • Ensure overdue accounts are collected and ensure clients are appropriately advised regarding payment terms
  • Assist with the collation and distribution of credit reports relevant to the business
233

Credit Controller Resume Examples & Samples

  • Strong knowledge of Thomson Reuters business,products and services
  • Ability to deal with professional client base and complex customer issues with limited supervision
  • Strong negotiation skills with the ability to exercise good judgement
234

Credit Controller Resume Examples & Samples

  • Cash collection from corporate clients on a defined book of business
  • Collection activities include investigating delinquent accounts, analyzes account
  • Chairs conference calls/meetings with business stakeholders to discuss action plans on delinquent debts
  • Work closely with clients, some of which are Fortune 500 Companies, and Thomson Reuters internal staff to resolve client disputes and follow through to satisfactory resolution which results in payment of invoices
  • Manage the decision process on disconnecting customers when payments cannot be negotiated
  • Manage complicated cash application issues
  • Monitor & analyze collection trends & identify debt issues at an early stage for resolution
  • Aid Regional Credit Managers in compilation of monthly credit control reporting
  • Ensure actions from monthly business unit debt provisioning meetings are followed-up
  • Ensure accounting for bad debts & provisioning comply with accounting standards
  • Build effective relations with EBO-OTC. Liaise with Finance to ensure thorough financial analyses of the viability of commercial propositions
  • Help regional implementation of Credit Control Global strategy & country adherence
  • Diligently ensure attention to detail in overall collections and communications to partners and stakeholders
  • Drive customer satisfaction and financial results as they relate to DSO, Provision and revenue
  • Educated in Finance or accounting sectors
  • Aside from Bahasa Indonesia, should also be competent in English both written and oral
  • Microsoft Excel Spreadsheet skills to intermediate level
  • Experience dealing credit and collection and dealing with corporate customers with 5 years experience
  • Experience in the use of integrated and computerised financial/accounting systems ie Getpaid & SAP
  • Effective telephone skills in dealing with a wide range of clients
  • Pro-active, methodical with ability to work both independently and within a team structure
  • Excellent attention to detail and ability to prioritise in order to achieve set objectives
  • Effective communicator at all levels and very good interpersonal skills
  • A proactive approach to duties, continually looking at ways to improve efficiencies and systems
  • Experience of working towards deadlines with the ability to effectively prioritise and manage workload
  • Active listener, awareness of others with clear persuasion and negation techniques
235

Credit Controller Resume Examples & Samples

  • To accurately process pricing adjustments, payments, credit notes and journals
  • To effectively prioritise and manage our customer contact work flow for phone calls and dunning letters
  • To progress all invoice queries with internal and external customers via email/workflow/phone and within set SLAs
  • To take ownership of the root cause of invoice queries by supporting and engaging with stakeholders to identify and implement solutions
  • To reconcile customer statements to ensure accounts accurately reflect monies owed by our customers
  • To embrace new initiatives, positively supporting the department in change and innovation
  • Continually support and contribute to the team achieving a world class status
  • Experience in processing of invoices, payments and credit notes in a high volume, target driven, professional and highly customer focused environment
  • Good understanding of basic accounting and VAT principles
  • Experience in assisting with identifying root causes for invoice queries
  • Working knowledge of multicurrency ERP systems preferably SAP
  • Very strong team player, with the drive and flexibility to support others in the team
236

Credit Controller Resume Examples & Samples

  • Proactive cash collection
  • Handle daily order release
  • Handle customer queries and drive issue resolution (e.g. price, delivery issues)
  • Manage relationship with customers, with the market (account managers, credit risk manager, Finance manager) and internally (e.g. customer service team, supply team, warehouse)
  • Manage credit risk (monitor payment behaviour of customers and propose credit limit changes)
  • Manage customer ledger (up-to-date information about overdue items) according KPI’s(RC, texting, reconciliation)
  • Continuously look for process improvements to drive customer satisfaction and raise service efficiency
  • Maintain customer documentation/process documentation
  • Reporting (daily, weekly and monthly reports)
  • Continuously improve the credit control/A&P/customer spend process
  • Actively promote the CARM/Control agenda
  • Manage issue resolution for respective sales organisation(s)
  • Continuously support system and process improvement initiatives
  • Give input to cash forecasting
  • Support OTC supporting functions and processing activities (billing, clearing, customer spend processing)
  • Ensure invoices are created on a timely manner, RFT
  • Ensure all SAP documents are billed and delivered to customers
  • Resolve all interface and EDI related issues
  • Input to internal/external audits
  • Adhere to controls/compliance environment
  • University or College degree and/or 1-2 years relevant experience
  • Speaks English fluently
  • Has some financial knowledge or willingness to learn financial transactions
  • Has strong interpersonal and communication skills
  • Is enthusiastic to solve problems
  • Is a good team player but able to work individually
  • Solid PC literacy, strong Excel skills required (SAP knowledge is an advantage)
  • Is self-confident, accurate and pays attention to details
237

Credit Controller Resume Examples & Samples

  • Debtor’s Ledger Accountability
  • Maintain Debtors Ledger to ensure payments are received in line with company trading terms
  • Achieve cash collection targets
  • Achieve aged debt targets
  • Ensure customer disputes followed up and resolved within acceptable timeframe
  • Ensure internal and external customer account queries are resolved within acceptable timeframes
  • Conduct credit checks on new accounts as required and ensure new accounts are opened within the agreed timelines
  • Ensure all inbound communication from internal and external stakeholders are addressed in a timely manner
  • Manage and action held orders daily within company deadlines
  • Review and action un-posted cash and credits weekly
  • Assist the AR team in maintaining customer master data
  • Any other accounts receivable related task as requested by your Manager
  • Previous experience in similar position
  • Ability to take full ownership of a debtors Ledger
  • Ability to work within a fast paced, high volume department
  • Ability to construct and discuss a position with management
  • Being proactive and the ability to see an action through
238

Credit Controller Resume Examples & Samples

  • Undertake credit control activities by outbound collections to ensure the smooth running of their accounts, negotiation of payments within a target driven high transaction volume environment
  • Managing and responding to emails daily
  • Taking high volumes of incoming external and internal calls
  • Developing a good understanding and relationship with all customers
  • Previous experience within a Contact Centre or Credit Control/Collections role desirable
  • Competent in outlook, word & excel
  • Excellent Telephone manner
  • Ability to work in a high pressure environment
239

Credit Controller Resume Examples & Samples

  • Collections or customer service environment experience
  • Demonstrable experience of delivering effective customer responses
  • Customer Service experience
  • PC Literacy, including Microsoft Office products
  • Analytical skills to reconcile accounts and prepare detailed statements
240

Accounts Receivable / Credit Controller Resume Examples & Samples

  • Assist the Credit Team to ensure the accuracy of all charges and credits to the various accounts
  • Follow up on all overdue accounts
  • Support in the management of all account queries and disputes
  • Ability to communicate firmly and clearly with customers
  • Ability to develop strong relationships
  • Previous experience within a Credit Control department
241

Credit Controller German Resume Examples & Samples

  • Fluency in German and English is a must
  • Excellent communication & interpersonal skills (in all levels of business)
  • Strong negotiating skills – Able to negotiate assertively when required
  • Proficient in Excel
  • Knowledge of SAP is a plus
242

Credit Controller Resume Examples & Samples

  • Assist in evaluating risk, setting credit limits and monitoring customer's financial condition and negotiating appropriate payment terms
  • Reconciliation of customer accounts for area of responsibility
  • Collection of overdue sales invoices
  • Manage monthly communication to distributors of account activity and balancing payments due
  • Reviews the application of receipts, researches and identifies unapplied cash
  • Prepare weekly and monthly reports on overdue accounts. Report on and develop KPI's
  • Work in close cooperation with Customer Service, Sales and the Accounts receivable team
  • Performs administrative tasks such as filing account statements, dunning letters, copying invoices, etc
  • Reviews customers credit holds and releasing orders while implementing the credit policy
  • Preparation & Review of letter of credit documents to determine compliance with international standards
  • Verifies terms of credit, such as amount, insurance coverage, and shipping conditions to determine compliance with established standards
  • Performs other related tasks as required
  • Education equivalent to a third level qualification in a business related field
  • A minimum of five years of collection & Letter of Credit experience - knowledge of the EEMEA region
  • A broad knowledge of accounting and financial control principles and their business applications
  • Excellent negotiation, Prioritization / Organizational skills and Relationship management skills
  • Ability to track and complete collections management activities
  • Strong communication skills, both oral and written, in English (other languages an advantage)
  • Knowledge of legal recovery processes and financing options -- letter of credit, bank guarantees
  • Ability to work effectively under pressure to meet deadlines
  • Confident and credible individual who can work unsupervised using their own initiative
  • Change management and process improvement experience
  • Strong computer and analytical skills, including proficiency in Microsoft Office applications, especially Excel and other applicable software programs
243

Senior Credit Controller Resume Examples & Samples

  • Languages required: English and BM
  • 3-6 years of credit control experience is required
  • Computer literature and well versed in Microsoft office (Words & Excel)
  • A self-starter with quality of a team player yet is able to work independently
  • Committed, able to work under pressure with good time management
  • Good communication, interpersonal and analytical skill
244

Credit Controller Resume Examples & Samples

  • To contribute to the success of the business by ensuring payments are received on time, eliminating overdues by resolving queries promptly and avoiding bad debts by diligent and prudent application of Dyson credit policies
  • Cultivate and maintain good working relationships with internal and external customers
  • Employ company credit policy/procedures to maximise the successful collection of all debts by due dates (this will focus on telephone collection techniques but also utilise e-mail and dunning letters)
  • Develop contacts with customers to facilitate the prompt settlement of debt and the effective resolution of queries
  • Ensure credit insurance rules are applied and adhered to, restricting/stopping supplies as appropriate, e.g. where debts are overdue or where other adverse factors are known
  • Hold regular review meetings with sales managers (all divisions), discussing the status of their accounts and agreeing a strategy/enlisting their support to resolve issues
  • Carry out the management, reconciliation and allocation of all credit accounts in SAP
  • Participate in the completion of weekly/monthly debtor reports (e.g. cashflow report, overdue items list, etc.) to facilitate management reporting requirements and support ledger control mechanisms
  • Assist in the evolution of existing processes and procedures, and also the development and implementation of new ones
  • To be proactive in the identification of SAP/procedural issues. Participate in the formulation and delivery of enhancements to working practices/systems to eliminate the re-occurrence of such matters
  • Preferably you will have a minimum of 2 years previous credit control experience in a relationship management focused role (i.e. this not a telephone collection role as the focus is more towards managing/resolving queries and debit notes to ensure prompt payment)
  • Capable of working in a high value transactional environment
  • Excellent ‘customer facing’ skills
  • Team player but also able to work unsupervised using own initiative
  • Drive for results
245

Credit Controller Resume Examples & Samples

  • Chasing aged debt by phone and email
  • Raising of credit memos and adjustments
  • Cash application
  • Assisting with the monthly billing process
  • Cashflow forecasting
  • Full ownership of the accounts receivable function
  • Proven experience in similar role, need to get stuck in from the get go
  • Media experience desirable
  • Good knowledge of excel
  • ICM qualifications
  • Must be fluent in French and/or German
246

Credit Controller Resume Examples & Samples

  • BA in Accounting or Finance, MBA &/or professional certificate are plus
  • Two to Three Years in Credit Controlling
  • Fluent in English is a must, French is a plus
  • Coming from Complex Company &/or Multinational
247

Apprentice Credit Controller Resume Examples & Samples

  • Experience of working within a fast moving customer focused environment
  • Strong Business Analysis skills: Evidence of strong skills to understand business requirements and translate them into functional specifications. The ability to work accurately and quickly under time pressure
  • Have a proactive attitude and strong attention to detail and a meticulous approach to all tasks
  • Successful experience of managing multiple tasks: Evidence of managing and prioritizing tasks and small projects with methodology to reach demanding deadlines
  • Exceptional communication skills are a necessity. Effective verbal and written communication is extremely important
  • Effective interpersonal skills are a pre-requisite. This role requires the individual to develop close working relationships quickly
  • Process driven: The successful individual must be able to work within strict guidelines and have excellent attention to detail
248

Senior Credit Controller Resume Examples & Samples

  • Operate all established collection procedures using initiative, imagination and flexibility to achieve targeted expectations/results while promoting customer good will
  • PERSON SPECIFICATION - REQUIRED SKILLS AND EDUCATION
  • All round solid international Credit Management experience essential and a must. Ability to assess a credit risk of potential and existing clients
  • Ability to quickly become proficient end user of Get Paid, 1S, SAP, CRM systems
  • Russian, English, written and verbal is a must. Effective verbal and written communication skills
  • Ability to understand customer and revenue impact with credit control related activities
  • Master Degree in Finance / Economics
249

Dp-credit Controller Resume Examples & Samples

  • Responsible for credit control of all sales ledger accounts, dealing with customer queries and recovering outstanding monies, liaising with Legal and Materials Handling
  • Responsible for maintenance of sales ledger, allocation of payments and resolving mismatch queries
  • Review and monitor customer credit limits
  • Support to Commercial Services, Accounts Payable and Systems and Control teams
  • Provide leadership and direction to junior members of staff and active support to peers and senior management
  • Significant attention to detail
  • Self-motivated and confident
  • Good level MS Office skills, especially Excel, PowerPoint and Word
  • Ability to work under pressure and make logical and consistent decisions
  • Previous experience working in Credit Control environment essential
  • Be in accordance with the HEAT values
250

Credit Controller X-leeds Resume Examples & Samples

  • Reconciliation, resolution and collection of aged debt, including accounts that require monitoring as a result of continued non payment (high risk accounts)
  • Responsible for the management of customer payment points and the housekeeping of the accounts
  • Follow the disconnection and legal process for non-paying customers
  • Follow the 7 day letter process for overdue debt customers
  • Focus on the collection of all types of debt which includes interest charges, transportation, reconciliation and other specific item invoices. and types of customer (OOC, SME)
  • Responsibility for managing and resolving customer accounts with unallocated payments within given internal SLAs
  • Responsible for ensuring Team KPI indicators targets are on or below the agreed targets as specified each month
  • Responsible for managing a portfolio of customers which includes resolving disputes
  • Maintaining overdue debtor days below given targets
  • Ensuring unallocated credits are kept to a minimum
  • Ensuring payment terms are met on your allocated accounts
  • Assist with the external assistance process relating to both gas and electricity customers, which includes the removal of meters and disconnection process
  • To cover other roles in the team during holidays and absenteeism
  • To assist with any specific team projects
  • Proven ability to produce accurate work under tight deadlines
  • Microsoft Office proficient
  • Verbal reasoning
  • Awareness of wider ENGIE business is desirable
  • Ideally a period of practical experience of credit control and/or customer services,within a finance department