Contract Services Manager Resume Samples

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A Nicolas

Aurore

Nicolas

236 Mayer Cape

New York

+1 (555) 908 9134

236 Mayer Cape

New York

Phone

p +1 (555) 908 9134

Experience Experience

Phoenix, AZ

Contract Services Manager

Phoenix, AZ

Tromp LLC

Phoenix, AZ

Contract Services Manager

Responsible for completing work within previously established schedules and costs and informs site management of any changes
Provide superior employee management to all direct reports
Responsible for the work efficiency and productivity of the 3rd party service providers
Has demonstrated competency in multiple areas of the site and can effectively manage multiple 3rd party service providers simultaneously
Develops and evaluates contract performance using approved financial modeling templates
Perform administrative duties such as verifying service reports, preparing and issuing hazardous work permits and submitting reports
Provide input during monthly budget review process

Houston, TX

Audit & Analytics Manager, Contract Services

Houston, TX

Becker LLC

Houston, TX

Audit & Analytics Manager, Contract Services

Acts as a lead SME for Contract Operations and customer audit compliance and SOPs
Plays an advisory role in development, implementation and ongoing maintenance of Contract Operations SOPs
Develops, recommends, implements and educates others on performance metrics for Contract Operations general and audit-specific practices
Leads other project initiatives
Proactively seeks to identify process improvement opportunities and collaborates with the stakeholders on the effective implementation
Serves as the point-of-contact for SPCM Contract Operations’ compliance and auditing. Includes all compliance-related initiatives and representing Contract Operations’ and customer compliance and audit activities to internal and external partners and stakeholders
Works with other audit/compliance managers and internal process SMEs to ensure proper process controls are in place

present

Los Angeles, CA

Contract Manager Local Authority Professional Services Framework

Los Angeles, CA

Herman LLC

present

Los Angeles, CA

Contract Manager Local Authority Professional Services Framework

present

Be an ambassador for driving continuous improvement and innovation and sharing knowledge and lessons learnt across the Local Authority Market
Focussed on Key Account Management and first class service provision in order to develop strong, long lasting relationships
A pro-active decision maker with a confident yet diplomatic operating style – someone who deals easily with cultural diversity
Support the preparation of bids and promoting Atkins’ capabilities in the Local Authority Market
Manage supply chain relationships ensuring high quality delivery and performance of our suppliers
Be the recognised leader of the contract, successfully delivering the Client’s objectives and internal performance and commercial targets
Maintain relationships with senior client staff ensuring regular face to face engagement

Education Education

Bachelor’s Degree in Business

Arizona State University

Bachelor’s Degree in Business

Skills Skills

Ability to focus on value delivery and maintaining sustainable competitive advantages
Proficiency with applicable Microsoft applications (Excel, Word, PowerPoint, etc..)
Financial and market analysis skills, and effectively manipulate and analyze data, strongly desired
Effective negotiator and able to persuade others (internal and external clients) through effective communication skills
Working knowledge of purchasing fundamentals and procurement work processes and policies
Strong data analysis skills to effectively identify value opportunities
Strong organizational skills, effective communicator and problem solver
Initiative to challenge inefficiencies and process deviations

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15 Contract Services Manager resume templates

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Contract Manager, Managed Services Resume Examples & Samples

Hold operational ownership of contracts
Coordinate and lead customer and supplier operational governance forums
Be the single point of contact for managed service customers and supplier for government and commercial matters
Monitor and manage commercial impacts of contract service level delivery
Manage the operational processes for identification of new opportunities and support the sales team in constructing business cases, customer offers and negotiations
Ownership and management of commercial approval process for add on sales
Assist operational teams in managing scope of delivery
Analysis and provide recommendations on commercial aspects of the business; including preparation of regular and ad-hoc reports to analyse business performance
Awareness of future trends which will drive innovation and improvements in technology and operations standards / services
Tertiary qualification in relevant field (e.g. Electrical Engineering, Computer Science or Business)
Minimum 5 years commercial, contract or general management experience
Minimum 10 years (preferably ICT) experience in technical/operational roles
Strong contract management experience
Experience in negotiating, developing and tracking KPI’s
Strong communication skills with ability to interact effectively at all levels
LI-HK1

Offer Development Manager, Contract Services Resume Examples & Samples

A minimum of a Bachelor’s degree is required; A degree in Business or a Health Science Field and/or an MBA or advanced degree is preferred
A minimum of five (5) years of related experience is required
Channel experience and understanding of retail and mail order is required
Comprehensive understanding of contract template design and development is preferred
Successful and consistent track record of working in a complex environment, the ability to manage multiple tasks and delivering results in an accurate and timely manner is required
Strong computer skills (Excel, Word, etc.) are required
People Management experience is preferred
Up to 10% travel may be required for this position.Contract Administration

Manager Contract Services Resume Examples & Samples

Manages Impact Standardization Programs staff associate team while also maintaining responsibility for managing own territory of members participating in Impact Standardization Programs
Trains field, other internal employees and members on all aspects of the Impact Standardization Programs
Develops relationship between Impact team and field team to foster communication and program success through activities including: coordinating target list loading in ICE, attending field team calls and meetings, conducting business reviews with field teams and coordinating task force meetings to gather program feedback from field
Oversees marketing and communications needs including: Updating member facing presentations, drafting program member announcements, coordinating web page updates and drafting program launch materials
Communicates quarter close deadlines and in partnership with Impact Supplier Relations manager manages field and member issue resolution during the quarter close period
Assists in creating ad hoc reporting, program issue research and any other information gathering related to the Impact programs as needed
Bachelor's degree, either in business or health care related field preferred; MBA, a plus
5-7 years of experience in health care; Strategic planning; Marketing and communications; or contracting
Strong analytical, database, research and technical skills; high expertise of Excel
Strong, effective, persuasive communication skills - both verbal and written; ability to develop own presentations and effectively serve as the face of the brand or program
People management, motivation and engagement skills

Contract Services Manager Resume Examples & Samples

Provide superior employee management to all direct reports
Manage the work of various 3rd party service providers. Off-shift and weekend supervision may be required
Responsible for the reliable, safe, and efficient operation of all work within his / her assigned area
Has demonstrated competency in multiple areas of the site and can effectively manage multiple 3rd party service providers simultaneously
Coordinate and implement plant safety, environmental, and quality practices and procedures
Instruct personnel on all safety precautions in performance of their job
Coordinate activities with the Planning / Scheduling group and Operating areas to minimize downtime
Provide input during monthly budget review process
Responsible for the work efficiency and productivity of the 3rd party service providers
Responsible for completing work within previously established schedules and costs and informs site management of any changes
Fully capable of providing meaningful support and input into productivity / capital improvement initiatives
Administer existing agreements and company policies
Exercise the leadership and expertise necessary to ensure service providers in his / her area are properly trained and adhere to all site policies and procedures
Establish and maintain current knowledge of his / her area facilities to provide a sound basis for improving efficiency and reducing costs and anticipating future needs in his/her assigned area
Assist others in the development of preventive maintenance programs, profit improvement programs, development of material standards, and repair methods for repetitive jobs in the area
Initiate and utilize methods to obtain profit improvements
Perform administrative duties such as verifying service reports, preparing and issuing hazardous work permits and submitting reports
Perform other duties as directed, such as Safety and Housekeeping Inspections, Insurance Inspection, etc
Possess technical competence in reading and interpreting engineering blueprints and designs for assigned projects
Recommend equipment and facilities changes or improvements to eliminate or reduce repetitive maintenance problems
Assure compliance with all Client's quality programs, GXP’s and guidelines from regulatory agencies
Maintain records of all required maintenance activities, asset history, and program documentation utilizing site's Computerized Maintenance Management Systems (CMMS) system
Technical / Vocational High School diploma or G.E.D. equivalent is required
An Associate’s degree in a relevant engineering discipline is preferred
One to three years’ experience in maintenance / operations of facilities or utilities with applicable skilled trade requirements
Experience in using CMMS systems and Microsoft Office Suite (Word, excel, PowerPoint, Access and Outlook)
Experience with planning and scheduling of maintenance activities
Excellent interpersonal communications skills are required
Able to interact with all levels of the organization and outside agencies and contractors
Conduct walking tours and inspections of interior and exterior facility areas, including use of stairways and ladders

Contract Manager Local Authority Professional Services Framework Resume Examples & Samples

To maintain a long term and durable collaborative partnership with our Local Authority client to yield significant benefits for our Client, for Atkins and other involved parties
To embed a culture of high performance, innovation and continuous improvement in the management of the multi-disciplinary delivery teams and support services,
To ensure strong commercial and technical performance, innovation in delivery, and continuous improvement thereby securing contract extensions and a position of provider of choice for future contract procurement
Be the recognised leader of the contract, successfully delivering the Client’s objectives and internal performance and commercial targets
Maintain relationships with senior client staff ensuring regular face to face engagement
Be the recognised key operational lead for the Client, providing knowledge, resources and being the first point of contact for escalation for issues and opportunities relating to delivery of the services and widening of scope
Ensure compliance with the contract terms and conditions and undertakings as well as Atkins’ commercial governance
Co-ordinate the Atkins resources, both local core teams and virtual teams, to deliver the Client’s objectives and internal performance and targets
Achieve all performance targets for the contracts, service areas and projects
Manage a diverse portfolio of projects, as Project Director or Project Manager
Manage supply chain relationships ensuring high quality delivery and performance of our suppliers
Be an ambassador for driving continuous improvement and innovation and sharing knowledge and lessons learnt across the Local Authority Market
Undertake the role of manager for the operation of the local Atkins’ contract office
Oversee the Project Support Office and Finance functions that deliver into the contract’s operation
Regular liaison with the Atkins’ Global Design Centre in India as part of the wider contract delivery team
Support the preparation of bids and promoting Atkins’ capabilities in the Local Authority Market

Manager, IT Contract & Services Resume Examples & Samples

Excellent computer skills; proficient in Excel, Word, and PowerPoint
Excellent communication skills (oral, written, and presentation)
Must be able to manage multiple tasks, set priorities, and meet time sensitive deadlines
Strong ability to channel passion for the position and requirements in a positive manner under pressure
Must be detailed-oriented with excellent organizational skills and ability to work with outside counsel, suppliers, and customers on complex contract issues
Ability to understand business processes required to support the complexity of a global VF business and apply them in a legal context (that could lead to an executable contract(s) between VF and a Supplier)
High integrity, professionalism, strong commitment to excellence, and customer service

Contract Services Manager Resume Examples & Samples

Acts as a SME for assigned contracts, other activities, SPCM Contract Operations systems, processes and SOPs
As appropriate and assigned, participates in cross-functional initiatives involving new/updated pricing and contracting strategies, terms, conditions, language and the like
Participates in the development, education, communication, implementation and ongoing maintenance of Contract Operations SOPs, systems, processes, data, reporting templates and the like. Includes serving as a liaison for technology-related projects to ensure systems or enhancements are designed to meet the operational needs of Contract Operations and supporting testing for new or updated systems
Supports development and implementation of Contact Operations training; including conducting training for other staff members
As assigned by project leads, participates in and supports other special projects

Contract Services Manager Resume Examples & Samples

Manage staff responsible for Contract Services Administration and Invoice Processing / Goods Receipt. Meet with team on a regular basis to review progress, discuss problems and consider necessary changes. Exercise remedies, as appropriate, where a contractor’s performance is deficient and resolve disputes in a timely manner
Review proposals, participate in contract negotiations as needed, oversee contract administration and vendor interaction. Ensure the competitive bid process is followed. Review bid process specifications, progress, and supporting reports. Examine all bids, equipment services, production costs, performance requirements, and delivery schedules to ensure accuracy and completeness. Coordinate with staff and legal counsel and participate in the development and fulfillment/execution of contract requirements in accordance with corporate policies and regulatory agencies. Will require time in the field to oversee team areas of responsibility
Monitor transaction compliance (milestones, deliverables, invoicing etc.) and competitive terms. Ensure contract close-out, extension or renewal. Monitor customer satisfaction with our terms and conditions and contracting practices. Recommend changes as appropriate
Monitor compliance by company employees with established procedures. Identify and address areas of recurrent pressure. Oversee and audit site goods receipt and invoice processing function to ensure compliance with corporate and site procedures
As needed, provide guidance on contract matters to project managers or other operational staff, including training to new project managers and/or contract administrators and other employees in contracting practices and procedures. Monitor compliance by company employees with established procedures
Develop and implement procedures for contract management, contract administration, site purchasing and accounts payable in compliance with company policy. As appropriate, contribute to or influence company policies
Ensure detailed and organized files for contractual records and documentation such as receipt and control of all contract correspondence, customer contact information sheets, contractual changes, changes/deviations, amendments, clarifications, payment schedules, status reports, invoices, time sheets, and other documents are maintained
Ensure that information is prepared and disseminated to appropriate employees regarding contract status and facilitate contractor meetings. Advise management of contractual rights and obligations
Maintain segregation of duty matrix for processes and activities occurring at the site to ensure duties are properly segregated
Bachelor's Degree in Business Administration, Public Administration, Accounting, Engineering or a closely related field required
10 + years' specific experience required
5 of the 10 yrs full-time experience working with contracted services including writing, administering or oversight of service or construction contracts in chemical plant or related industry
Previous supervisory experience is preferred
Must have or be able to quality for a Transportation Worker Identification Credential (TWIC)
Certificate in Lean or Six Sigma is beneficial
Demonstrated proficiency with SAP (Maintenance/Contracts Module specifically) is preferred. Experience with other ERP System is acceptable
Working knowledge of purchasing fundamentals and procurement work processes and policies
Ability to focus on value delivery and maintaining sustainable competitive advantages
Effective negotiator and able to persuade others (internal and external clients) through effective communication skills
Financial and market analysis skills, and effectively manipulate and analyze data, strongly desired
Initiative to challenge inefficiencies and process deviations
Strong data analysis skills to effectively identify value opportunities
Proficiency with applicable Microsoft applications (Excel, Word, PowerPoint, etc..)
Strong organizational skills, effective communicator and problem solver

Rail Services Maintenance Contract Manager Resume Examples & Samples

Perform operational research for the areas of interest in the contract
Ensure that contracts and proposals are securely maintained
Assure accuracy and appropriateness of contract text and attachments
Develop and execute negotiation strategies that minimize potential losses and benefit the company’s performance
Coordinate with the engineering team on information to be provided to the joint venture
Ensure safety and security requirements of the vehicle are compliant with customer
Perform all other duties asked of manager
Ability to systematically analyze complex problems, draw relevant conclusions and implement appropriate solutions
Strong verbal and written skills, and the ability to convey complex information to others that can be easily understood
Infrastructure maintenance and or operations knowledge will be a plus
Must be able to lift up to 50 lbs

Technical Services Manager / Contract Manager Resume Examples & Samples

Extensive years experience in Building Services industry
C&G Pts. 1 & 2 or equivalent in electrical Current Edition IEE: Wiring and Installation Regulations
Demonstrate a good understanding and be technically competent in all building services, in particular UPS, generators, static switches, water treatment, refrigeration and air conditioning
Ability to lead, motivate and direct a small team of technicians/operatives
Have good IT skills – Word/Excel/Powerpoint
Report writing skills

Assistant Financial Services Contract Manager Resume Examples & Samples

Assisting the Contract Director in day to day contract management and relationship management between the client-side Finance team and other key business stakeholders, and Capita Local Government Business Services and its delivery partners
Monitoring KPIs and ensuring the delivery of scheduled and ad-hoc reporting to tight timescales. Management and development of a small client relationship partnering team
Co-ordination of daily and periodic activities, liaising with delivery partners, to ensure tasks are delivered to plan and agreed deadlines are met
Resolution of queries and the identification and prevention of potential issues before they arise
Proactive identification of changes in business needs and opportunities for continuous improvement in the delivery of the service
Work in collaboration with the Client to meet their requirements whilst ensuring the integrity of the contract is upheld
Identify and implement steps to increase efficiencies, improve consistency and compliance, and remove any blockages
Management and oversight of small projects to deliver agreed outcomes e.g. month and year end schedules or system enhancements
Ensuring all documentation is updated, current and available
Demonstrable track record of developing and maintaining strong professional relationships at all levels, preferably including services contract relationships
Experience of working in a shared services environment, and/or managing or procuring a services contract
Strong analysis and problems solving skills with excellent attention to detail and a willingness to challenge
Experience of using financial systems and technology to improve operational efficiencies
Broad experience and/or understanding of working in a transactional finance function and/or shared service environment
Sound knowledge of financial systems and their associated financial controls
Understanding of how a transactional finance function in a public sector organisation may operate and it’s relationship with a wider finance function
Good understanding of contract management and/or shared services arrangements

Contract Commercial Manager Shared Services Resume Examples & Samples

Project Management along with techno-commercial exposure / contract handling
Exposure to Contract Management -Contract reviewing (benchmarking), transition in complex contracts
Exposure to Project estimation & costing is desirable
Experience in Managing PMO for complex IT outsourcing contracts
Experience in client delivery management, managing large IT project for Operation & Business Control of new project, Service business development
Exposure to Audits, Compliance and Process Adherence especially in an IT outsourcing environment
Exposure to current technologies being delivered by IBM
Supplier Management and development including manpower hiring, training and organization development
Provides direction to his team members
Accompany PE on CMS related client meetings
Support to PE (e.g prepare customer presentation or client reports)
Maintain in-depth knowledge of the account
Ensure overall business controls and audit posture of account

Services Contract Manager Resume Examples & Samples

Own and manage the Support Services P&Ls for infrastructure and terminals, including Repairs , Parts and Training
Generate services revenue and costs forecasts and long range plans in conjunction with the regional services teams, Finance and the direct and channel sales teams
Define , track and execute growth strategy to significantly increase revenue and improve margin contribution
Deliver best of class Contract management and Services Billable requests support for EMENA region including invoicing & Install Base Management
Efficiently Manage and Develop Contract Management team (4-6 People mainly located in Poland)
Gain a good understanding of market and customers needs and competitor positioning
Work closely with Global Offer Management team to introduce new services into the Region and optimize existing service offerings
Interface with Global Business Management team on key metrics and business drivers
Develop , Maintain & Optimize the business reports to track relevant business KPI’s (monthly revenue, monthly cost, Penetration, Attach both for terminals and infra)
Work with Services Marketing to launch new services offerings and to drive take up of services portfolio
Support sales and pre-sales teams and Customer Support Managers to develop new opportunities
Identify and drive business development and other growth and optimisation initiatives

Contract Manager Field Services Resume Examples & Samples

The Service Delivery Manager is managing a (team of) Key Account Coordinators and is SPOC for all strategic and VIP accounts. He or she is responsible for ensuring that the services are delivered comprehensively, on time, to budget and to the required quality standard (within agreed specifications)
This position is responsible for developing and maintaining relationships with Schneider Electric Strategic and VIP customers to identify the scope of work and generate business leads for the sales teams
The scope of work entails
Offer / opportunity management
Asset management (Life cycle management)
SLA management (Service level agreement management / reporting)
Case management (ITIL en BFO/BFS)
CSI management (continuous service improvement)
Customer satisfaction / relation management
A completed (Technical) Bachelor or Master degree
A minimum work experience of 5 years in a Services or Project environment
Understand and translate customer needs to services contract offer
Knowledge about legal requirements and terms & conditions
Lead high performance teams & with agility
Foster cooperation & networking
Native Dutch speaking and very good in written and spoken English

Senior Manager, Contract Services Resume Examples & Samples

Oversees Honolulu contracted airline operations
Supervises Contract Service Managers to ensure safety and efficiency of station operations according to Company policies, procedures, and governmental rules and regulations; executing service standards and policies as determined by ACS and customer airline
Actively seek and develop long term strategy for Contract Service to include new markets, new services
Routinely meet with contracted airline customers and foster positive vendor relationships
Must understand and execute expectations of the contracted airlines’ agreements
Maintain operational metrics and service levels while cultivating staff development
Manages station activity reports, and timely submission of probationary and annual performance reviews
Liaison with other departments to ensure proper coordination of all Contract Service operational work areas
Liason with Governmental Agencies and vendors to ensure compliance with all regulations and standards are met

Contract Manager, Information Services Resume Examples & Samples

Minimum of a Bachelor’s Degree in Health Policy, Administration, Finance, or Accounting; or equivalent combination of education and experience
Minimum of five years support services experience in Purchasing/Materials Management in a complex integrated delivery network OR academic medical center
Candidate should have strong leadership skills, and be able to define and resolve critical issues
Minimum of two years contract negotiating experience required
Strong written and verbal communication skills are required
Ability to manage and execute projects timely, efficiently and cost-effectively
Previous experience contracting for Information Services products, services, and support preferred
Demonstrated ability in using PC’s and Microsoft Office Suite
Demonstrated experience in use of material management information systems (e.g. Lawson or PeopleSoft)
Working knowledge of medical terminology and/or products in assigned commodity areas is desirable
Demonstrated experience and savings in the value analysis/cost containment principle and process
Purchasing/Professional certification preferred

Assistant Manager Contract Services Resume Examples & Samples

Must have at least 3 years of Contract Administration experience in the vacation ownership industry
At least 2 years of supervisory/management experience
Self-motivated and has the ability to handle multiple tasks
Excellent computer skills including proficiency in Microsoft Word, Excel and Outlook
Ability to work independently and resolve guest service issues and problems
Must be very organized and be able to work accurately in a fast-paced environment
Must be detail oriented and have the ability to work well under pressure and time constraints
Professional, attentive and enthusiastic demeanor
High School/GED
BA/BS/Bachelor’s Degree
4 years management experience

Contract Services Delivery Manager Resume Examples & Samples

Minimum of 10 years in: Engagement Management/Delivery Leadership
Minimum of 10 years of Infrastructure and Operations experience
Minimum of 8 years in: Infrastructure Service management
Minimum of 8 years of Service Delivery and Account Management, including SLA management
Experience with Cloud technologies, specifically Microsoft Azure Cloud Platform
Experience with Digital e-commerce technologies, preferably Hybris
Expected travel 25%

Senior Manager, Services Contract & Logistics Resume Examples & Samples

Assist in the creation and implementation of goals and objectives. Hold the team and team members accountable for accomplishing their goals. Create and maintain a collaborative, supportive environment that helps team members meet their objectives as well as those of the department and company
Implement approved policies and procedures; recommend, prepare, and implement policies pertaining to non-renewal transactions and Service Logistics processes
Oversee the processing and management of all customer depot transactions (B2B )and support contracts (excluding renewals)to maximize revenue while ensuring compliance with SOX, revenue recognition and customer contracts/amendments
Five to ten years previous management experience
Ten years business/customer service experience within a hi-tech environment
Working knowledge of maintenance contracts a plus and/or Experience working with service organizations
Computer software skills preferred: Oracle and Microsoft Office
Effective oral and written communication skills are essential
Ability to exercise initiative and sound judgment in a variety of situations

Audit & Analytics Manager, Contract Services Resume Examples & Samples

Acts as a lead SME for Contract Operations and customer audit compliance and SOPs
Proactively seeks out complex information on changes in relevant laws, regulations and other external factors and dynamics. Works with manager and other internal partners/stakeholders to interpret the information and assess its effect on current Contract Operations systems, processes and practices. Develops appropriate responses, including recommending changes to general and/or auditing and analytics practices to assure Contract Operations’ ongoing compliance and accuracy
Plays an advisory role in development, implementation and ongoing maintenance of Contract Operations SOPs
Develops, recommends, implements and educates others on performance metrics for Contract Operations general and audit-specific practices
Develops and ensures timely and targeted development and delivery of Contract Operations Compliance & Analytics training; including conducting training for other staff members and, as appropriate, others outside of the department
Leads other project initiatives
Proactively seeks to identify process improvement opportunities and collaborates with the stakeholders on the effective implementation
Serves as the point-of-contact for SPCM Contract Operations’ compliance and auditing. Includes all compliance-related initiatives and representing Contract Operations’ and customer compliance and audit activities to internal and external partners and stakeholders
Serves as an expert on all applicable laws, regulations, corporate and business unit standards and requirements and helps drive cross-functional operations to assure compliance, accuracy and achievement of all other key performance metrics for Contract Operations
Works with other audit/compliance managers and internal process SMEs to ensure proper process controls are in place
Oversees or otherwise supports internal and external audits and validations by organizing, compiling and storing necessary data, defining scope of the audits, and creating reports and presentation materials
Oversees and conducts timely and targeted internal auditing and validation to ensure compliance, as per Contract Operations SOPs and other business, legal and regulatory requirements
Partners with 340B field account management teams to provide auditing, analysis, reporting and communication support for 340B Program Integrity
Provides expert post-auditing guidance and advice to cross-functional partners and stakeholders and, where applicable, plays a lead role working with SMEs to identify root cause and develop process-driven solutions and corrective action plans
Where applicable, closely monitors corrective action plan implementation to assure timely, thorough and compliant follow-through
Oversees or otherwise performs analyses and provides reporting to identify trends and interpret data related to Contract Operations and customer compliance and auditing activities
Plays the lead role in presenting audit and corresponding analytical findings, insights and recommendations to stakeholders
Builds effective working relationships across functions
Monitors operations and results in accordance with Contract Operations’ performance metrics. Provides and maintains scorecards and scorecard reporting
Complies with all laws, regulations and policies that govern the conduct of GNE activities
Managing change – Accepts change as positive and adapts accordingly
Inspiring and influencing – Fosters an exchange of ideas and support; persuades and influences without authority
Communication – Listens well; expresses ideas fluently and logically; is open to input and can be depended on for truthfulness
Technical and business expertise – Applies emerging knowledge and trends; builds strong relationships; contributes to expertise within and beyond assigned area

Senior Manager, Contract Services Resume Examples & Samples

Oversees Kona contracted airline operations and primary contact for Japan Airlines
Supervises all other Contract Service Managers to ensure safety and efficiency of station operations according to Company policies, procedures, and governmental rules and regulations; executing service standards and policies as determined by ACS and customer airline
Liaison with Governmental Agencies and vendors to ensure compliance with all regulations and standards are met

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