Contract Services Manager Job Description

Contract Services Manager Job Description

154 votes for Contract Services Manager
Contract services manager provides expertise and guidance to staff regarding procurement rules, methods of procurement, purchasing thresholds, and contract services processes.

Contract Services Manager Duties & Responsibilities

To write an effective contract services manager job description, begin by listing detailed duties, responsibilities and expectations. We have included contract services manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Manage and facilitate the execution of key global thought leadership programs
Identify and report on key measures and metrics as appropriate
Project management in order to develop and implement monitoring activities around risk-based distribution oversight program
Formalized, documented initial Due Diligence to be performed and repeated from time to time on a risk based approach assessing qualification & reputation, policies & procedures and corporate government arrangements
Distribution Agreements Register across all global jurisdictions
Lead and oversee the Wills and Trusts Resource Group, a team of estate and trust specialists responsible for the review of estate and trust account documentation and for providing technical assistance, analysis and recommendations on estate and trust account and disbursement issues to wealth management partner businesses
Research, analyze and oversee complex estate and trust issues escalated by WTRG staff utilizing knowledge of relevant jurisdictional laws and principles
Make reasoned and informed recommendations to the business relating to the support of estate and trust issues including but not limited to proper disbursements, succession of trustees, issues related to registered plans, disputes and complaints regarding a specific account and all related issues surrounding trust and estate accounts
Identify potential estate and trust policy/guideline needs of Canadian Wealth Management partners and develop proposed policies/guidelines to manage risk and to promote consistency in business practices across all lines of businesses
Provide ongoing guidance and support of a technical, legal and analytical nature to E&T employees across Canada on common law matters, including support on matters related to policy and procedure for the business

Contract Services Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Contract Services Manager

List any licenses or certifications required by the position: PMP, CRO, GSC, CPR, NYSC, LEAN, SCRUM, CPA, PMI, VCO

Education for Contract Services Manager

Typically a job would require a certain level of education.

Employers hiring for the contract services manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Education, Business/Administration, Finance, Management, Engineering, Accounting, Law, Administration, MBA

Skills for Contract Services Manager

Desired skills for contract services manager include:

Accounts payable/receivable
Cash management
Contract negotiation and administration
Current contract legislation
Of other industry purchasing processes
Procurement leading practices
Purchasing fundamentals and procurement work processes and policies

Desired experience for contract services manager includes:

Accountable to remain current in the area of estate and trust law
Represent Royal Trust at periodic internal and external seminars, either as an attendee or presenter
Handle benefits administration works, such as group insurance, pension schemes, long service award, employees share plan
With the ability to adapt to and work effectively within a variety of situations and with diverse individuals or groups
Meticulous and high attention to details
Self-motivated and ability to work under pressure especially in a fast paced environment

Contract Services Manager Examples


Contract Services Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of contract services manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for contract services manager
  • Follow-up routinely as to the accuracy, direction, and completion of objectives to ensure process efficiency and keep open lines of communication with all concerned parties Perform periodic supplier reviews to communicate actual and perceived performance issues with suppliers
  • Managing the Front & Back Office ensuring segregation
  • Team management including coaching and development
  • Ensuring all aspects of treasury policy compliance
  • Day to day counterparty relationship management including
  • Ensuring changes in regulations are planned for
  • Oversight of segregated bond portfolios via Fund Managers
  • Responsibility for managing case team relationships and service levels
  • Liaises with Groups supporting Applications to ensure agreement with content and methodology of audits, significant findings
  • Ensure successful department organization structure changes and technology improvements
Qualifications for contract services manager
  • 4+ years experience in IT strategic sourcing and related categories
  • Re-engineering experience (process) and strong data analytics background a plus
  • Influence, interpersonal, analytical, presentation, negotiation, PC (e-sourcing, MS Office, SAP, etc), teambuilding, organizational, planning and time management, results-orientation, authority projection, decision-making (often limited data)
  • Ability to build strong business relationships both internally and externally
  • Excellent interpersonal and communication skills with the ability to communicate appropriately and effectively with all levels of management within organization
  • Exceptional team building, communication, conflict resolution and business leadership skills

Contract Services Manager Job Description

Job Description Example
Our growing company is looking for a contract services manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for contract services manager
  • Ensure that client queries are resolved in a timely manner and that any issues are escalated to the Operations Manager, Financial Reporting & Tax Services
  • Day to day management of the Central Services function including direct line management of a number of PAs and the EA community
  • Acting as the first point of call for all direct reports and an escalation point for the remainder of the team
  • Monitoring all central services personnel allocations to meeting the changing business needs and developing relationships with the Directors across the business to understand their individual requirements
  • Evaluating and recommending any changes to the Central Services support model as required by the business
  • Coordinating the on-going development of all members of the Central Services function promoting best practice and teamwork
  • Working in collaboration with HR to manage all disciplinary and performance issues
  • Work in collaboration with HR to plan, budget, benchmark, organise and drive all recruitment of staff for Central Services including onboarding and induction on both a temporary and permanent basis
  • Manage absence approvals across the team including cover where necessary
  • Own and drive the annual performance review alongside the relevant Directors for all direct reports ensuring high quality feedback is received on all sides
Qualifications for contract services manager
  • Strong working knowledge of Word, Excel, PowerPoint, MS Access
  • Proven Treasury experience in an operational environment
  • ACT qualification
  • Exposure to financial markets
  • Previous experience of managing banks relationships and processes
  • Experience of front office dealing, confirmations and settlement controls

Contract Services Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a contract services manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for contract services manager
  • Work with direct reports and the relevant directors to develop annual objectives and career development opportunities including identifying any training and development needs
  • Build and encourage a strong “team” and collaboration culture among all members of the Central Services team
  • Manage and arrange team events for Central Services
  • Budget and Headcount planning
  • Work with Central Services Team Leaders to ensure processes are in place and day-to-day running of the Central Services team runs smoothly
  • Clearly define the project goals, scope, deliverables, timelines and resources within the project work plan
  • Take ownership of the overall project and ensure that project deliverables are completed on time and on budget
  • Provide strategic analysis and recommendations to support the decision making process for the business
  • Work closely with business owner/stakeholders to understand business needs, processes and data sources and translating these business needs into clearly defined and documented detailed requirements
  • Collaborate with the developers in planning, design and development of solution options
Qualifications for contract services manager
  • Analysis and provide recommendations on commercial aspects of the business
  • 4 year university or college degree in management, accounting, finance, or business administration and a minimum of 3 years of related experience
  • Thorough knowledge and ability to manage project plans from development to completion, including transitioning to the support group within agreed time frames and budget/benefit parameters
  • Thorough knowledge of the Canadian currency delivery, processing and ABM service business to ensure the Bank provides its customers with the most proficient and cost effective service possible
  • Good knowledge of the International currency delivery, processing and ABM service business
  • Thorough knowledge of branch banking processes, systems and operational requirements as they relate to the management of currency

Contract Services Manager Job Description

Job Description Example
Our innovative and growing company is looking for a contract services manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for contract services manager
  • Minimum 5-8 years of management/supervisory/project management experience in financial services
  • University degree in accounting, banking, finance, business administration, or equivalent professional qualification
  • Experience of Transfer Agency and new business implementation is essential
  • Conversion Strategy Management
  • Conversion Strategy Documentation
  • Conversion Run-Book preparation and management
  • Client Implementation
  • Perform other duties as directed, such as Safety and Housekeeping Inspections, Insurance Inspection
  • Manage staff responsible for Contract Services Administration and Invoice Processing / Goods Receipt
  • Review proposals, participate in contract negotiations as needed, oversee contract administration and vendor interaction
Qualifications for contract services manager
  • Good understanding of the Bank’s ABM network technology and functionality
  • Team player with excellent interpersonal, communication and negotiating skills in order to obtain consensus and agreement with team members, third party service providers, suppliers and Bank management
  • Good time management skills and analytical ability with a capacity to be innovative and think creatively
  • Excellent organizational skills combined with a results oriented focus
  • Familiarity with work packages, construction task planning, and knowledge of work and asset management applications
  • Discreet, professional and well-spoken with an approachable manner

Contract Services Manager Job Description

Job Description Example
Our growing company is hiring for a contract services manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for contract services manager
  • Ensure that information is prepared and disseminated to appropriate employees regarding contract status and facilitate contractor meetings
  • Attend to follow up weekly meetings (by phone and in presense – aprox
  • Manage the Senior Accountants to facilitate them to act as the operational contact for a group of allocated clients and to participate in client service level reviews and other ad-hoc meetings
  • Ensure that allocated client profiles are managed and agreed with all the relevant stakeholders (including clients and fund administration)
  • Ensure that deliverables to clients are delivered accurately and on time in accordance with agreed Service level agreements (SLA)
  • Ensure testing of templates and processes is completed accurately and on time to ensure compliance with current legislation and internal policies
  • Provide transitions support towards the setup of new portfolios or restructures as per client instructions
  • Perform formal supervision and controlled self-assessment testing of procedures and deliverables with our agreed risk management framework
  • Participate and actively drive initiatives aimed at improving efficiency and reducing operational risk within the business
  • Provide training and development to staff within the team and be able to manage their expectations and development over time
Qualifications for contract services manager
  • Good understanding of currency related technology and the Bank’s inter-related systems
  • Effective problem solver with the ability to anticipate, identify and resolve any issues that arise
  • Strong, effective, persuasive communication skills - both verbal and written
  • Track record of minimum 3-5 years’ experience in global IS sourcing contracts
  • Proficient and efficient contract drafting skills
  • Ability to understand legal, risk and business impacts to contract language

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