Community Liaison Resume Samples

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KS
K Schulist
Kendra
Schulist
120 Kailyn Inlet
Los Angeles
CA
+1 (555) 245 0933
120 Kailyn Inlet
Los Angeles
CA
Phone
p +1 (555) 245 0933
Experience Experience
Philadelphia, PA
Community Liaison
Philadelphia, PA
Prosacco-Grant
Philadelphia, PA
Community Liaison
  • Performs outbound calls to members to ensure quality of referrals provided
  • Develop partnerships and collaborative agreements with public and private entities to achieve self-management
  • Implement programs and protocols that provide improved home health care and hospice services
  • Routes paperwork according to established office procedure to ensure accurate record-keeping
  • Works with the Clinical Supervisor to establish community education for clinical programs
  • Develop key relationships within assigned Key Accounts and manage external aspects of patient referrals and admissions
  • Provide input to identify, establish and enhance key relationships on the community
Dallas, TX
Business Development Community Liaison
Dallas, TX
Brakus Inc
Dallas, TX
Business Development Community Liaison
  • Develop new accounts and markets in the employer EAP, Primary Care Physicians/Licensed Practitioners and managed care segments, and as directed by the Director of Business Development
  • Adhere to facility standards concerning conduct, dress, attendance and punctuality
  • Contact all primary accounts through personal visits, telephone calls and letters/mailers on an ongoing basis, developing and encouraging a relationship of trust with all active accounts
  • Maintains current awareness of changes in the industry through self-education, peer education, and professional and community involvement for the betterment of this position and this facility
  • Maintain a competition update file or log and contributes to the ongoing SWOT analysis
  • Participate actively on the business development team to increase productivity and reduce duplication of efforts (i.e. setting up joint calls with the CEO and other business development staff, overall participation in the marketing effort)
  • Attend in-house planning and development committee meetings, as requested
present
Philadelphia, PA
Lead Community Liaison
Philadelphia, PA
Keeling, Schmidt and Rogahn
present
Philadelphia, PA
Lead Community Liaison
present
  • Level of competence working with physicians and other providers to include developing new relationships and fostering current relationships
  • Establish and build successful working relationships with providers (physician and non-physician who are for profit or non-profit) and their office staff
  • Work with providers to assess opportunities to support potential sponsorships
  • Develop recruitment plans with the team
  • Develops & guides new prospects to promote the organization’s products and services
  • Communicates openly and honestly as a team player when participating in staff and operational development meetings and training sessions
  • Maintain an active presence in the community with a calendar of community outreach events to provide research opportunities to community members
Education Education
Bachelor’s Degree in Marketing
Bachelor’s Degree in Marketing
University of Delaware
Bachelor’s Degree in Marketing
Skills Skills
  • Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
  • The ability to effectively, professionally and tactfully interact and communicate with community partners and members of the public
  • Demonstrated ability to develop and maintain professional relationships with families, students, and faculty
  • Excellent interpersonal skills, along with the ability to work with diverse populations
  • Demonstrates a knowledgeable and working understanding of sales territory and target market
  • Thorough and strong attention to requisite details
  • Beginner Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
  • Strong attention to detail
  • Proficient in relevant computer applications such as online web-based systems, EMR/EHR, and MS Office
  • Proficiency using Microsoft Office, the internet and email
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15 Community Liaison resume templates

1

Community Liaison Resume Examples & Samples

  • Develop and manage all business opportunities within a defined sales territory
  • Source new brokers on an ongoing basis and go through approval process
  • Maintain sales contact and pipeline
  • Maintain familiarity with regulatory and industry standards and requirements
  • Must have the ability to captivate and communicate with various audiences
  • Must have the product knowledge and understanding of the Wholesale and Correspondent Mortgage Business to provide an exceptional customer experience
  • Must have previous experience as a successful and high producing Account Executive with an existing client base
  • Must be proactive and self-starter
  • Superior communication and interpersonal skills
2

Patient Navigator / Community Liaison Resume Examples & Samples

  • 1+ year of full-time experience in a Supervisory or Administrative capacity in Business Management Systems, General Administration, Health Care and/or Medical / Patient Systems Administration
  • Bachelor's Degree in Business Administration, Community Health, Psychology or related discipline
  • Patient oriented
3

Community Liaison Resume Examples & Samples

  • Assist teachers in identifying students likely to receive psychological services (absenteeism, discipline, academic failures, etc.)
  • Establish direct coordination with counselors, librarians and school social workers to exchange information and services to students and parents
  • Developing community development activities to integrate parents and the whole community outside the school
  • Develop partnerships and collaborative agreements with public and private entities to achieve self-management
  • Offer training for professional development of support staff
  • Offer training to parents, and caregivers about the issues raised in the study of needs and in their role as responsible for the education of their children
  • Promote the development of student leadership through student organizations and clubs
  • Develop criteria for incentives to students and teachers achieve lower their absences
  • Submit weekly newspapers and special reports when required
  • Document all project activities, under rules set by the school improvement drive in the contract
  • Organize the group of parent volunteers and parent council to increase their participation in the school
  • Document the change of students served about their academic achievement. A record of each student may be required
  • Structuring programs transition between levels and schools
  • Send to administrative assistant project news, relevant information, progress, activities to be published in the Blog of the school
  • Participate in project meetings as requested and document any meetings concerning the project
  • Develop a targeted campaign to promote the PPAA and success of these from the first half with emphasis on the second half
  • With the school community to gather all the data needed to analyze the specific needs for the school year and contribute to the drafting of the plan for next school year
  • Ensures that all services are delivered effectively
  • Customizes services based on the school’s needs and prepares and delivers effective interactive strategies that reflect new and creative ideas relating to current issues and trends and provides stimulating ideas for the school community
  • These functions can then change the study of needs in accordance with the school plan
4

Physician Community Liaison Resume Examples & Samples

  • Working with internal stakeholders to help identify physician targets. Analyzing referral volume to recommend a growth and/or retention strategy
  • Executing relationship building through face-to-face meetings with targeted physicians, office staff and other key referral sources to increase physician utilization within a defined geographic territory. Striving to consistently meet or exceed growth goals
  • Developing key messages to effectively communicate, differentiate and promote key service benefits to targeted physicians and office staff
  • Contributing current and relevant market intelligence to the appropriate internal stakeholders for action or informational purposes
  • Initiating issue resolution workflow as needed, to capture, maintain, or increase physician utilization and ensure that internal and external obstacles to business growth and retention are identified and minimized, or eliminated
  • Working with internal clinical directors, managers and others as needed in identifying and fulfilling the needs of physician practices when specific services are requested or problem is identified and a resolution is required
  • Working with communication colleagues to develop supporting collateral for physicians and their office staff that promotes awareness, intake and physician referral
  • Daily implementation of field activity, issues and market intelligence into CRM
  • Completing the requested weekly and/or monthly reports which identify market trends, additional business opportunities, and obstacles to new business growth
  • Ability to plan, organize and manage resources within prescribed timeframes
  • Ability to present, probe, persuade and actively listen to physician needs and respond with the right mix of clinical information that produces results
  • Ability and willingness to learn new software as needed to ensure efficiency and effectiveness
  • Strong relationship sales skills preferred
  • Ability to work within a team structure, integrating and collaborating with various leadership and management groups to strategize and drive results
  • Conceptual, critical and analytical thinking skills – ability to connect the dots, look at all perspectives, and get to the root cause of issues
5

Community Liaison Resume Examples & Samples

  • Performs outbound calls to members to ensure quality of referrals provided
  • Conducts structured interview with member using Liaison Questionnaire to ensure quality referrals are made
  • Accurately loads and maintains social service organizations in My Family Navigator database
  • Performs Internet based research to identify available social service safety nets and local community activities that would benefit members
  • Researches social service resources in various states. Identifies and tracks resource gaps
  • 6 months of experience in Customer service, call center environment, social services organization is preferred
  • Ability to multi-task
  • Demonstrated interpersonal/verbal communication skills
  • Ability to remain calm under pressure
  • Beginner Microsoft Outlook Basic typing, word processing, email systems, and data entry skills is preferred
  • Beginner Microsoft Excel is preferred
  • Beginner Microsoft Word is preferred
6

Community Liaison Hrly Resume Examples & Samples

  • ) College degree is required in a service industry field
  • ) Previous customer service experience with exposure to a variety of customers is required
  • ) Previous supervisory/management experience preferred
  • ) Previous work experience and/or training in a non-profit organization is desirable
  • ) Requires excellent oral and written communication skills, persuasive powers and excellent judgment
  • ) Work requires a high level of interpersonal skills necessary to effectively communicate with a diverse group of external and internal customers, often dealing with sensitive/highly confidential matters
  • ) Expertise in prioritizing and managing multiple tasks, and the demonstrated ability to meet deadlines
  • ) Familiarity with office technology and equipment, with an emphasis on personal computers and software. Proficiency in Microsoft Word, Excel, and Power Point is desirable. Ability to develop and maintain a database is required
  • ) Communication and training skills to effectively train people. Experience in preparing, presenting and coordinating training programs required at a level generally acquired during 1 to 2 years experience in a related position in the Health or Social field
  • ) Proficiency in Microsoft Word, Excel and Powerpoint
7

EMS Community Liaison Resume Examples & Samples

  • Minimum two (2) to Five (5) years of recent EMS and/or clinical hospital emergency service experience preferred
  • Recent healthcare liaison or equivalent experience preferred
  • Must be able to deal appropriately with highly sensitive and confidential material. Must have knowledge of standards and laws applicable to EMTALA, planning, and business development
  • Strong interpersonal and relationship building skills, team facilitation and project management
  • Strong organizational skills to incluse metrics management, independent scheduling and record tracking
  • Ability to maintain a mature, professional manner and demonstrate sound judgement when interacting with patients, physicians, hospital personnel, and the public
  • Must demonstrate commitment and adherence to STHS's Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer
8

Community Liaison Resume Examples & Samples

  • Knowledge of healthcare and/or primary care preferred
  • Excellent writing, interpersonal, and oral communication skills with proven ability to present, write, edit, and organize thoughts in a clear, concise, and well-organized manner
  • Ability to interact effectively with a diverse array of people, including senior leaders
  • Ability to build strong relationships and engage community partners
  • Firm understanding of web technologies and applications, including social networking, social media tools, and current communication trends
  • Ability to work collaboratively with internal communications groups across campus
9

Lead Community Liaison Resume Examples & Samples

  • Mentor and train new employees in the Community Liaison Role
  • Develops & guides new prospects to promote the organization’s products and services
  • Presents a clean, well-groomed image while representing WellMed
  • Maintains corporate image and reputation and protects the company’s brand via suitable communications activities
  • Participate in marketing activities to support the growth and expansion of company products and services
  • Be able to adhere and adapt to company policies and any changes as they arise
  • Communicates openly and honestly as a team player when participating in staff and operational development meetings and training sessions
  • 6 months to 1 year or more of customer service related experience
  • 6 months or more experience in the role of WellMed Community Liaison
  • Reliable transportation
  • Ability to maintain professionalism and a positive service attitude at all times
  • Ability to speak English and Spanish fluently
  • Ability to receive and comprehend instructions verbally and / or in writing
  • Ability to use logical reasoning for simple and complex problem solving
  • Associate’s degree in public speaking or related field
  • 1+ years of experience in public speaking or communications
  • 6+ months of experience making formal presentations
10

Lead Community Liaison Resume Examples & Samples

  • Mentor and train new employees in the Community Liaison role
  • 6 months or more of experience in the role of WellMed Community Liaison
  • More than one year of experience in public speaking or communications
11

Community Liaison Resume Examples & Samples

  • Greet and communicate our branded message to the public
  • Maintains and ensures that all resource material is available and accessible to community
  • Communicate and work with WellMed Partners, affiliates and agency partners effectively
  • High School Diploma or GED
  • 6 months or more of customer service related experience
  • Ability to work flexible hours including weekends
  • Ability to lift up to 25 pounds
  • Ability to push or pull heavy objects using up to 25 pounds of force
  • Associate’s degree in public speaking or a related field
  • More than 6 months of experience making formal presentations
12

Community Liaison Resume Examples & Samples

  • Bachelors Degree or equivalent (Associates Degree plus 2 years transferrable functional experience)
  • Experience relevant to the role
  • Demonstrated ability to manage available resources for project development
  • Knowledge of local county needs and the services provided by other agencies that relate to CCE program areas
  • Knowledge of statewide and/or national initiatives related to program areas
  • Ability to relate effectively with co-workers, advisors, community and business leaders, project partners, agencies and clientele groups
  • Ability to adapt to changing needs and handle multiple projects simultaneously
  • Ability to work with people of varying ages, socio-economic and ethnic backgrounds
  • Demonstrated skills in effectively communicating information through oral, written, and visual channels using traditional educational tools as well as innovative applications of electronic technology
  • One to two years of progressively responsible experience in Cooperative Extension or other educational organization, related business or agency
  • Successful grant management experience
  • Experience working with various state agencies
  • Be familiar and strive to follow any applicable federal, state, local regulations, Association health and safety policy/procedure/requirement and standard
  • Act proactively to prevent accidents/injuries and communicate hazards to supervisors when identified
  • Aware of, and adheres to, established Cornell Cooperative Extension Association of Tompkins County policies and procedures
13

HSC A / B Community Liaison Western MA Area Resume Examples & Samples

  • One of the following is required for Qualified Developmental Services Professional assignments in the Department of Developmental Services only
  • A current and valid Massachusetts license or registration as a physical therapist, speech-language pathologist, occupational therapist, audiologist, registered nurse, dietitian, or social worker, OR
  • Based on assignment, travel may be required. Those employees who elect to use a motor vehicle for travel must have a current and valid Massachusetts Class D Motor Vehicle Operator's license or the equivalent from another state
14

Community Liaison Resume Examples & Samples

  • Preferred 6 months of experience in Customer service, call center environment, social services organization
  • Beginner Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
  • Intermediate Demonstrated interpersonal/verbal communication skills Ability to remain calm under pressure
  • Preferred Beginner Microsoft Outlook Basic typing, word processing, email systems, and data entry skills
  • Preferred Beginner Microsoft Excel
  • Preferred Beginner Microsoft Word
15

Community Liaison Nurse Resume Examples & Samples

  • Current LPN or RN licensure with the state of South Carolina
  • CPR certification
  • Current driver’s license
  • Must be self-directed and able to work with minimal supervision. Is effective in interactions with physicians,
16

Lead Community Liaison Resume Examples & Samples

  • Establish and build successful working relationships with providers (physician and non-physician who are for profit or non-profit) and their office staff
  • Contact prospective patients and schedule them to participate in the screening process for research studies
  • Develop recruitment plans with the team
  • Conduct memory assessments of healthy and cognitively impaired patients
  • Schedule, coordinate, and attend community events
  • Maintain an active presence in the community with a calendar of community outreach events to provide research opportunities to community members
  • Work with providers to assess opportunities to support potential sponsorships
  • Conduct talks in the community related to healthy aging and memory or cognitive impairment
  • Work with the team branding Compass Research in the Brevard County Community
  • Ability to work with patients and their caregivers
  • Level of competence working with physicians and other providers to include developing new relationships and fostering current relationships
  • Ability to present information to groups of patients, caregivers, physicians, and other providers
  • Proficient in relevant computer applications such as online web-based systems and MS Office
  • Strong medical terminology background
  • Thorough and strong attention to requisite details
  • Master's degree required, preferably in mental health or health related field
  • Experience with Alzheimer’s patients or cognitively impaired patients
  • Experience in clinical research is preferred but not required
17

Community Liaison Resume Examples & Samples

  • Develops new accounts and markets in the employer EAP, Primary Care Physicians/Licensed Practitioners and managed care segments, and as directed by the Director of Business Development
  • Develops a designated number of qualified business development contacts per week, which will achieve the overall business development goals and objectives
  • Develops account management list to maintain current account information, and update as required
  • Contacts all primary accounts through personal visits, telephone calls and letters/mailers on an ongoing basis, developing and encouraging a relationship of trust with all active accounts
  • Monitors referrals and admissions, and plan an appropriate strategy to maximize referral potential
  • Maintains current awareness of changes in the industry through self-education, peer education, and professional and community involvement for the betterment of this position and the facility
  • Participates actively on the business development team to increase productivity and reduce duplication of efforts (i.e. setting up joint calls with the CEO and other business development staff, overall participation in the marketing effort)
  • Participates in the continuous analysis of the changing health care environment and health care market
  • Participates with internal facility marketing such as the possible creation of an internal facility newsletter, employee communications, special event communications, etc
  • Monitors inquiries from hospital website and contacts back those individuals requesting information
  • Participates in community health fairs
  • Completes Customer Service Rounds on Outpatient Services
  • Assist with Referral Source Surveys
18

Business Community Liaison Resume Examples & Samples

  • Establishes relationships with local, state, and national employers, leaders, and resources to communicate the Job Corps story and how it socially and economically benefits their particular interest
  • Writes press releases for media and corporate needs
  • Maintains linkages with worksource career centers; keeps worksource centers informed and updated on Job Corps; impresses on worksource centers and OA/CTS contractors the importance of providing accurate information on Job Corps and the Job Corps Center
  • Invites employers, worksource center, OA/CTS, and community individuals or groups to visit and tour the center; coordinates visits
  • Acts as the center’s contact for employers or community leaders for questions about the Job Corps program or the center
  • Coordinates the community relations council to promote Job Corps and develop a positive relationship with the community
  • Coordinates industry council; includes local and distant employers; maintains person-to-person contact with employers to stay aware of labor needs in the area and get employer referrals from members; visit employer establishments frequently to increase Job Corps awareness
  • Services as the advisor of the Student Government Association and Peer Leadership Programs
  • Participate in student employability programs and activities
  • Promotes the development of career success standards by modeling appropriate behaviors, mentoring students when necessary and monitoring both positive and negative behaviors through interventions
  • Performs related work as assigned
19

Community Liaison Resume Examples & Samples

  • Identify potential referral sources in the community
  • Establish and build successful working relationships with physicians and their office staff
  • Travel to physician’s offices in the community and work within these offices to recruit patients for research studies
  • Determine potential research subjects based on Inclusion/Exclusion criteria
  • Maintain, track, and collect data related to community outreach recruitment efforts
  • Assist with the planning of recruitment and marketing plans
  • Assist with ad-hoc or special projects on as needed basis
  • Proficient in relevant computer applications such as online web-based systems, EMR/EHR, and MS Office
  • Strong time management, judgment, interpersonal, and organizational skills
  • Ability to collect and manage information accurately
  • Handles confidential information appropriately
  • Learns quickly and adapts easily to new environments
  • Minimum Bachelor’s degree required; Master degree, RN or LPN License preferred
  • Minimum of working medical knowledge required; 1 year of clinical trials experience preferred
20

Business Community Liaison Resume Examples & Samples

  • Reviews and analyzes relevant state and local labor market information to identify businesses and industries that should be targeted for partnership with Job Corps
  • Establishes and develops meaningful relationships and partnerships with local and distant employers, business and community leaders, work force investment boards, youth councils, and one-stops employment centers; work-based learning sites\ and other entities to support Job Corps training opportunities for students
  • Functions as primary coordinator and provides support to the Center Industry and Community Relations Councils
  • Obtains feedback from employers regarding training of student employees and provides employer feedback to appropriate center staff
  • Serves as primary contact with employers for the purpose of establishing partnerships
  • Communicates with surrounding communities regarding Job Corps activities and plans that affect the communities. Serves as the center public relations spokesperson for Job Corps within the applicable local and distant communities. Provides news releases, photos, brochures, flyers, etc. to the media (newspapers, television, and radio stations), Department of Labor (DOL) and Chugach corporate office. Functions as Liaison with federal, state and local community and political leaders
  • Maintains continuous contact with appropriate center staff; Outreach and Admissions (OA) contractors; and other Job Corps partners
  • Involves center and OA staff in community activities where appropriate
  • Develops and implements activities in compliance with National Job Corps Association (NJCA) STARs program
  • Completes and files applicable documents and reports. Functions as the primary point of contact for regional Job Corps Significant Activity Report (SAR) and for Chugach program activity reports
  • Coordinates with the Center’s career services staff and career technical training staff to link students to appropriate employers
  • Coordinates with the Leadership Coordinator on recruiting and training Job Corps students to be presenters so they may assist in community presentations
  • Coordinates and conduct center tours for visiting schools, businesses, prospective students and family members, community leaders, etc
  • Coordinates center staff/student volunteer and community service activities, including Make-a-Difference Day, Ground Hog Shadow Day and other local and national community events. Completes and files reports as required
  • Completes Assists the Center Director in formulating long-range objectives, plans, and programs
  • Regularly assesses and audits areas of responsibility for contractual compliance and quality delivery of services; prepare audit and assessment reports as appropriate
  • Serves on the Youth 2 Youth (Y2Y), Graduation, Green and Safety Committees, and at the discretion of the Center Director, serve on other center and community committees. Serve as the center photographer and maintain file of center photographs; and maintain the main center bulletin board
  • Cultivates and maintains a climate on center, which is free of harassment, intimidation, and disrespect to provide a safe place for staff and students to work and learn
  • Promotes student attainment of career success standards through modeling appropriate skills, mentoring students, monitoring, skills acquisition and intervening when inappropriate behavior is observed
  • Perform all other duties as requested
21

Community Liaison FTE, Fixed Term Resume Examples & Samples

  • Outgoing and energetic personality coupled with a positive attitude and the ability to go with the flow
  • Online community management and communications experience strongly preferred
  • Performance-driven with experience using web analytics tools
  • Strong project management and events planning skills
22

Community Liaison Resume Examples & Samples

  • 6 months or more customer services related experience
  • Have reliable transportation
  • Associate’s Degree in public speaking or related field
  • More than 1 year of experience in public speaking or communications
23

Home Health & Hospice Community Liaison Resume Examples & Samples

  • Employs marketing and promotional initiatives to achieve budgetary volume projections
  • Builds and monitors community, customer, and payer and patient perceptions of Seaport Home Health and Hospice as a high quality provider of services
  • Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Seaport Home Health and Hospice
  • Maintains comprehensive working knowledge of Seaport Home Health and Hospice markets including government agencies, major payer groups, key referral sources, and competitors’ market positioning
  • Works with the Director of Nursing to establish marketing techniques for specialty Clinical Programs
  • Assists the Executive Director/Administrator in establishing organization volume projections in the annual budget and in establishing allocations for the marketing department. Monitors allocation of resources according to budgetary limitations
  • Monitors and reports cost effectiveness of marketing efforts
  • Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs
  • Bachelor's degree in Marketing, Business Administration, or related field preferred, but not required
  • At least three years of experience in health care marketing management preferably in hospice care operations
  • Demonstrated ability to supervise and direct professional and administrative personnel
  • Ability to market aggressively and deal tactfully with customers and the community
  • Knowledge of corporate business management
  • Demonstrates good communications skills, negotiation skills, and public relations skills
  • Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities
24

Community Liaison Resume Examples & Samples

  • Demonstrates an understanding of the features and benefits of the hospital's programs and organization
  • Demonstrates professional selling skills and understanding of the sales process
  • Demonstrates a knowledgeable and working understanding of sales territory and target market
  • Fulfills responsibilities to the hospital and adherence to philosophy and general policy
25

Senior Ombudsman / Community Liaison Resume Examples & Samples

  • Bachelor's Degree in Communications, Public Policy, Political Science, or closely related field of study
  • Minimum of five to eight years of expert-level experience working with local, state, or federal government processes
  • Extensive experience in public speaking, addressing media outlets and representing a government entity. Experience working with elected officials (campaigns, legislative sessions, etc.) is strongly encouraged
  • Exceptional communication, presentation, and editing skills
  • Ability to translate complex and technical information into accessible and compelling communication materials
  • Must be self-motivated, exercise exceptional strategic capabilities, and be adept at handling sensitive issues
  • Experience working independently while also ensuring strong coordination within a matrixed position that effectively reports and gives strategic guidance to elected officials and WSDOT executives
  • Ability to build relationships, build trust and develop consensus among multiple interested stakeholders, agencies and the general public
26

Community Liaison Resume Examples & Samples

  • Required - 6+ months of experience in customer service, call center environment or social services organization
  • Required - Experience using Microsoft Word or a word processing program and email system
  • Preferred - Basic typing skills
  • Preferred - Data entry skills
27

LPN Community Liaison Resume Examples & Samples

  • Assesses the appropriateness of patients referred for home care services
  • Coordinates the home care services transition for all complex cases assigned by Central Admissions
  • Participates in patient rounds, case management meetings and family meetings to ensure customer needs are being met
  • Collects and analyzes data related to referral and admission volume
  • Recommends marketing strategies based on customer relationships and trended data
  • Coordinates customer satisfaction surveys
  • Develops tools, conducts surveys, compiles results and recommends appropriate actions
  • Customer relations experience preferred
  • Minimum of 3 years nursing experience
  • At least 1 year in home health required
28

Client Supervisor / Community Liaison Resume Examples & Samples

  • A high school graduate, college degree preferred
  • Prior experience in a marketing or business development role preferred
  • Exceptional customer service and communication skills
  • Able to function independently with support from Director and/or RN
  • Able to plan, organize, develop, implement and interpret programs, goals, objectives, policies, and procedures, necessary in the provision of care
  • Able to lift 50-100 pounds
  • CPR desirable
  • LPN/RN/SW a plus
29

Community Liaison Resume Examples & Samples

  • Develop key relationships within assigned Key Accounts and manage external aspects of patient referrals and admissions
  • Communicate with customers to determine services and care that best meet their needs, for the right care in the right place at the right time
  • Efficiently and effectively collaborate with referral sources and Center teams to assess patient needs for compatibility with Center clinical capabilities
  • Thoroughly educate customers and understand customer expectations to provide a positive experience, meet or exceed expectations, and to help reduce unnecessary rehospitalizations
  • Help facilitate smooth patient and resident transitions
  • Develop and manage Account assignments in key market segments as determined with sales manager (eg physician groups, hospital(s), Assisted Living, Independent Living, Home Health, and community contacts)
  • Collaborate with referral sources and team members to facilitate open communication
  • Develop and maintain strong relationships with Decision Makers, Decision Influencers, and other Contacts as possible and appropriate
  • Adequate computer skills for required data entry, reports and communication
  • Have or develop an understanding of financial options for Skilled Nursing coverage in order to explain options to potential patients/ residents and family members
  • Comply with HIPPA as this position may have access to protected health information in the resident’s clinical and financial records to conduct job duties
30

Community Liaison Resume Examples & Samples

  • Demonstrated ability to develop and maintain professional relationships with families, students, and faculty
  • The ability to operate a computer for word processing
  • Bilingual skills in both Cantonese and Mandarin
31

Nonpublic School Community Liaison Resume Examples & Samples

  • Plans, implements, coordinates, monitors and evaluates programs providing important community and parent involvement efforts regarding Title I dollars used for supplemental instruction in nonpublic schools, as well as funds under Titles IIA and III as they affect the nonpublic school community
  • Performs difficult work in the preparation of planning documents required by the federal and state governments in support of funding guidelines
  • Contacts and collaborates with parents and other family members to support Title I eligible nonpublic school student achievement. Receives and responds to parent concerns and works with the Executive Director to conceptualize and implement solutions
  • Prepares evaluation reports, performs analyses and reviews program plans, funding and performance
  • Makes recommendations on policies and procedures to the Executive Director
  • Provides authoritative interpretation of complex problems
  • Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above
32

Community Liaison Resume Examples & Samples

  • 1 – 3 years of experience
  • Vocational or technical training in Healthcare-related certification (CNA, MA) preferred
  • Able to identify opportunities for building rapport with customers and customer staff
  • Able to use basic critical thinking skills to solve orders issues that arise while performing daily activities, which includes escalation to an appropriate person as needed
  • Able to manage his/her time sufficiently to complete daily tasks as expected and ensure timely followup for orders at designated time points and other times as needed
  • Able to effectively communicate with internal and external stakeholders regarding orders management activities. S/he will be part of a branch team that communicates with support and service center staff who may be involved also
  • Ability to effectively communicate using written communication (email) is required
  • A basic understanding of computers and be able to learn the EMR system for daily activities
  • Ability to work in a fast paced, multi-task environment with competing priorities
  • Willingness to take on new projects and initiatives
  • Excellent problem solving and task analysis skills
  • Proficient in interacting with and creating a collaborative working environment amongst and stakeholders at all levels of the organization
  • Able to utilize customer service skills to adapt to multiple different scenarios s/he may encounter during a workday
  • Ability to demonstrate appropriate responses to difficult situations posed by external or internal stakeholders
33

Physician & Community Liaison Resume Examples & Samples

  • Increase the awareness of our hospital services, with organizations or individuals that have direct input on referral of patients, and develop a steady source of patient referrals. This includes coordinating meetings, education sessions, in-house and community outreach events and other venues to promote the hospital and educate and attract new clients
  • Act as liaison between our hospital and the providers, patients, families and community to promote services and provide continuity of care
  • Use social media to promote attention to our hospital and keep users abreast of current events and increase traffic
  • Capture and identify data with focus on internal/external processes, referral source data, and feature results in reports and PowerPoint format
34

Patient / Community Liaison Resume Examples & Samples

  • High School diploma or equivalent
  • Three years experience in healthcare setting
  • Strong business service background preferred
  • Knowledge of healthcare insurance
35

Community Liaison Nurse Resume Examples & Samples

  • Current driver's license
  • Must be self-directed and able to work with minimal supervision. Is effective in interactions with physicians, patients and families and the general public
  • Must have knowledge of St. Francis HomeCare admission criteria and scope of services, Medicare regulate
  • Excellent oral and written communication skills required.ions, and payor requirements
36

Community Liaison Resume Examples & Samples

  • At least 1 year of Marketing experience required
  • Valid Driver's License and Auto Insurance
  • Home Health and Hospice marketing experience preferred
  • Works with the Clinical Supervisor to establish community education for clinical programs
  • Establishes and maintains positive working relationships with current and potential referral and payer sources
  • Builds and monitors community, customer, and payer and patient perceptions of Horizon Home Health and Hospice as a high quality provider of services
  • Maintains comprehensive working knowledge of Horizon Home Health and Hospice markets including government agencies, major payer groups, key referral sources, and competitor’s market positioning
  • Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel
  • Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Horizon Home Health and Hospice
37

Community Liaison / Customer Service Rep Resume Examples & Samples

  • Receives inbound phone calls from customers seeking social service referrals; provide referrals to members and non-members using HCRT and Navigator Database
  • Researches and populates community events in Local Activity Tracker database
  • Documents case activity in Medical Management Platform (MMP)
  • Preferred - 6 months of experience in Customer service, call center environment, social services organization
  • Preferred - Microsoft Outlook, Excel and Word
  • Preferred - Basic typing, word processing, email systems, and data entry skills
38

Community Liaison Officer Resume Examples & Samples

  • Implement and sustain RTG’s strategic Support Role Communications and Consultation Plan
  • Work with senior management and the City to implement comprehensive communication and consultation programs, including combining the use of print, electronic and community relations methods
  • Lead and support the day-to-day communication and consultation activities on-the-ground between the RTG and the public, attend meetings, provide presentations, and promptly respond to inquiries
  • Draft and implement various communication and consultation materials, such as public notices, traffic advisories, construction and traffic management newsletters and fact sheets, presentations, digital and online presence, advertisements, and so on
  • Support the City with its strategic community and stakeholder relations as it relates to design and construction of the OLRT
  • Support proactive issues management, media relations strategies and high-profile event management
  • Post-secondary degree in communication, public relations or journalism
  • Must have a minimum 3+ years specifically in infrastructure communications or similar discipline
  • Exceptional interpersonal skills and proven abilities as a strategic communicator in French and English
  • Exceptional planning and writing skills with meticulous attention to detail
  • Highly organized with demonstrated ability to plan, budget and execute multiple priorities with tight deadlines
  • Superior issues management and media relations experience in government, stakeholder and public relations
  • Must have a vehicle and be able to drive and walk along the project corridor throughout the project
39

Hospice Community Liaison San Fernando Valley Resume Examples & Samples

  • Minimum 3 years experience in hospice, pallative care, home health or skilled nursing facilities, with knowledge to market, evaluate patients, problem solve and teach hospice theory and practice
  • Valid Driver's License and insured in accordance with state and/or PHS/TrinityCare Hospice requirements
  • Demonstrates ability to communicate clearly and effectively
  • Post-acute experience with direct patient care interaction
  • Experience collaborating with clinical teams
  • EMR experience
40

Community Liaison Resume Examples & Samples

  • The CML should be able to identify opportunities for building rapport with customers and customer staff
  • Must be able to use basic critical thinking skills to solve orders issues that arise while performing daily activities, which includes escalation to an appropriate person as needed
  • Should be able to manage his/her time sufficiently to complete daily tasks as expected and ensure timely follow-up for orders at designated time points and other times as needed
  • CML must be able to effectively communicate with internal and external stakeholders regarding orders
  • Management activities. S/he will be part of a branch team that communicates with support and service center staff who may be involved also
  • The ability to effectively communicate using written communication (email) is required
  • Have a basic understanding of computers and be able to learn the EMR system for daily activities
  • Proficient in interacting with and creating a collaboratiVe working environment amongst and stakeholders at all levels of the organization
  • Should be able to utilize customer service skills to adapt to multiple different scenarios s/he may encounter during a workday. Includes the ability to demonstrate appropriate responses to difficult situations posed by external or internal stakeholders
  • Strong problem-solving, multi-tasking and communication skills
  • Excellent computer skills required
41

Community Liaison Co-ordinator Resume Examples & Samples

  • Experience in a similar role is a must, but does not necessarily have to be within Construction; although this is highly desirable
  • Ability to work and communicate at all levels in a way that encourages two-way communication
  • Adopts an organised and systematic approach to work and incorporates flexibility to respond to changes in tasking
  • Manages multiple tasks
  • Takes ownership of and resolves straightforward problems quickly and effectively
  • Builds alliances inside and outside the business to meet strategic objectives
  • Proactively builds good relationships with stakeholders and strives to meet and exceed expectations
  • Willingness to travel and ability to manage own time
42

Community Liaison Resume Examples & Samples

  • Must have an associate's or bachelor's degree in health care administration, communications, marketing, or related field
  • Must have prior experience in clinical systems OR Must have prior experience in a post-acute setting
  • Must conduct patient preadmission screenings at acute care hospitals or other referring facilities such as rehabilitation hospitals or physician offices
  • Must be to understand and effectively navigate managed care process
  • Must establish productive working relationships with providers
  • Must exhibit excellent customer service and a positive attitude towards patients
  • Must be able to assist in the evacuation of patients
  • Must demonstrate dependable, regular attendance
  • Must be able to concentrate and use reasoning skills and good judgment
  • Must be able to communicate and function productively on an interdisciplinary team
  • Must be able to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
  • Must be able to read, write, speak, and understand the English language
43

Community Liaison Community Liaison Resume Examples & Samples

  • Networking and marketing experience within the field
  • Minimum three years experience in marketing, recruitment, discharge planning or case management
  • Knowledge of payer requirements within the state
  • Knowledge of private duty nursing and related medical equipment necessary to meet patient needs
  • Valid Drivers License and Acceptable MVR
44

Govt & Community Liaison Resume Examples & Samples

  • Engages, establishes and maintains effective relationships with government agencies and community leadership, including OMH; OASAS; OPWDD; DOHMH; county administrators and staff; New York State DOH; state and local criminal justice agencies; state and local foster care and juvenile justice agencies; state and local housing and homeless services and local housing administrators
  • Attends Regional Planning Commission meetings and other State meetings as needed
  • Represents Beacon at conferences as needed
  • Work closely with Beacon and the health plan to ensure compliance with all state and local agency regulations and alignment with strategic initiatives
45

Community Liaison Resume Examples & Samples

  • Previous customer service experience with exposure to a variety of customers is required
  • Previous supervisory/management experience preferred
  • Previous work experience and/or training in a not-for-profit organization is desirable
  • Requires excellent oral and written communication skills, persuasive powers, and excellent judgment
  • Work requires a high level of interpersonal skill necessary to effectively communicate with a diverse group of external and internal customers, often dealing with sensitive/highly confidential matters
  • Expertise in prioritizing and managing multiple tasks, and the demonstrated ability to meet deadlines
  • Ability to work independently with very little supervision
  • Familiarity with office technology and equipment, with an emphasis on personal computers and software. Proficiency in Microsoft Word, Excel, and Power Point is desirable. Ability to develop and maintain a database is required
  • Social media experience with regard to its use as a marketing tool, communication avenue for customers, volunteers, and donors
  • Communication and training skills to effectively train people. Experience in preparing, presenting and coordinating training programs required at a level generally acquired during 1 to 2 years experience in a related position in the Health or Social field
46

Community Liaison Resume Examples & Samples

  • The ability to effectively, professionally and tactfully interact and communicate with community partners and members of the public
  • The ability to manage projects and assignments in an efficient and effective manner
  • Proficiency using Microsoft Office, the internet and email
47

Multicultural Community Liaison Officer Resume Examples & Samples

  • Be proficient in a language other than English
  • Hold a current Driver's Licence with a clear driving record for 6 months
  • Your application must stand on its own merits
  • If you do not demonstrate how you meet the Target Questions for this role, you will not proceed through to the Selection Process
  • The completeness and relevance of your application will determine whether or not you are called for an interview
  • Give written responses addressing each of the Target Questions in the text boxes provide in the online Application
48

Community Liaison Officer Resume Examples & Samples

  • Working knowledge of gas and oil industry preferred, especially related to onshore exploration and production
  • Four-year college degree or equivalent experience preferred
  • LI-MA
49

Disability Community Liaison Resume Examples & Samples

  • Engage all levels of advocacy groups in the disability community in a way that promotes respect, encourages cooperation, and contributes to excellent performance
  • Perform liaison duties and contract program officer duties for the Statewide Independent Living Council of Georgia (SILC) and as IL liaison with the Centers for Independent Living and other IL groups
  • Monitor compliance with regulatory composition requirements for the SRC and SILC and coordinate information for the Governor’s Office for appointments to both councils as needed
  • Summarize input from disability advocacy groups on needs, strategies and priorities for the agency strategic plan
  • Mange the agency sponsorship approval process
  • Give presentations and exhibits at events statewide to inform potential clients about agency services, promoting and fostering collaboration with other agencies who serve VR clients or might be interested in serving VR clients
  • Supervise and train the agency’s Disability Community Specialist
  • Collaborate with the Chief External Affairs Officer to increase agency outreach and visibility in the disability community
  • During the legislative session, assist the Chief External Affairs Officer in analyzing the impact of proposed legislation on GVRA and its clients
  • Conduct project activities and perform research, evaluation, and analysis of operational issues
  • Create and maintain a high performance environment characterized by positive leadership and strong team orientation
50

Community Liaison Resume Examples & Samples

  • Responsible for meeting and/or exceeding referral and admission goals as set by Division Manager
  • Must have a college degree, or at least one year of sales or business experience, or be a licensed nurse
  • Ability to thrive in a fast paced environment
  • Exceptional and consistent costumer service skills
51

Community Liaison Resume Examples & Samples

  • Be well-organized
  • Transportation and a valid NYS driver's license
  • Bachelor's degree in community/public health, health education or similar field required. Master's degree preferred
  • CHES or CPH a plus
  • Experience working with healthcare or behavioral health providers preferred
52

Community Liaison Resume Examples & Samples

  • Drop-off and pick-up of completed medical documentation (such as physician’s orders)
  • Tracks missing documentation and follows up to ensure timely receipt
  • Routes paperwork according to established office procedure to ensure accurate record-keeping
  • Maintain inventory of WellMed durable medical equipment (DME) at medical office sites
  • Answer general questions about equipment, supplies, and health care delivery services
  • Receive and address customer complaints by routing specific or complex questions to appropriate individual(s)
  • Direct customer support to assigned referral sources/customers on a daily basis
  • Completion and on-time submission of daily route logs
  • 1+ years’ experience in claims, customer service or provider support role
  • At least a basic level of proficiency with MS programs including Excel and Word
  • Access to reliable transportation and ability to travel up to 75% within greater Dallas / Ft. Worth (DFW) area
  • Previous experience working in the medical industry, such as medical insurance, managed care or home healthcare
  • Basic level of research and analytical skills
53

Community Liaison Resume Examples & Samples

  • Direct Customer Support to assigned referral sources / customers on a daily basis
  • Daily route logs must be maintained daily and turned in every Monday morning
  • Drops off orders, CMN’s, T19, LMN’s to be signed and picks up signed documentation
  • Answers general questions about equipment, supplies, and HCD Services
  • Receives and addressees customer complaints by routing specific or complex questions to appropriate individual(s)
  • Obtains completed CMNs, LMNS and Title 19s
  • Must have clean driving record
  • 1+ years’ experience in a claims, customer service or provider support role
54

Business Development Community Liaison Resume Examples & Samples

  • Develop new accounts and markets in the employer EAP, Primary Care Physicians/Licensed Practitioners and managed care segments, and as directed by the Director of Business Development
  • Develop a designated number of qualified business development contacts per week, which will achieve the overall business development goals and objectives
  • Develop account management list to maintain current account information, and update as required
  • Contact all primary accounts through personal visits, telephone calls and letters/mailers on an ongoing basis, developing and encouraging a relationship of trust with all active accounts
  • Monitor referrals and admissions, and plan an appropriate strategy to maximize referral potential
  • Maintains current awareness of changes in the industry through self-education, peer education, and professional and community involvement for the betterment of this position and this facility
  • Maintain a competition update file or log and contributes to the ongoing SWOT analysis
  • Participate actively on the business development team to increase productivity and reduce duplication of efforts (i.e. setting up joint calls with the CEO and other business development staff, overall participation in the marketing effort)
  • Promote the team concept within the facility
  • Participate in the evaluation and analysis of facility statistics and provide recommendations to overall business planning strategies as appropriate
  • Participate in the continuous analysis of the changing health care environment and health care market
  • Participate with internal facility marketing such as the possible creation of an internal facility newsletter, employee communications, special event communications, etc
  • Attend scheduled department meetings to provide the Director with timely reports on month-end reviews, client servicing schedules, customer sales forms, and other reporting requirements
  • Attend in-house planning and development committee meetings, as requested
  • Adheres to facility's department, corporate, personnel and standard policies and procedures
  • Attend all mandatory facility in-services and staff development activities as scheduled
  • Adhere to facility standards concerning conduct, dress, attendance and punctuality
  • Support facility-wide quality/performance improvement goals and objectives
  • Maintain confidentiality of facility employees and patient information
55

Hospice Community Liaison Resume Examples & Samples

  • Minimum 3 years experience in hospice, palliative care, home health or skilled nursing facilities, with knowledge to market, evaluate patients, problem solve and teach hospice theory and practice
  • Computer competency and access to promote efficient, effective data collection, integration and analysis
  • Current clinical license to practice in the state of California, if applicable
56

Business & Community Liaison Resume Examples & Samples

  • Keeps center website up to date
  • Participates in the work force development system
  • Invites employers, worksource centers, OA/CTS, and community individuals or groups to visit and tour the center; coordinates visits
  • Coordinates industry council; include local and distant employers; maintains person-to-person contact with employers to stay aware of labor needs in the area and gets employer referrals from members; visits employer establishments frequently to increase Job Corps awareness
  • Contacts local and distant employers and explains the benefits of hiring Job Corps graduates returning to their area
  • Coordinates with center staff any community projects in which students might participate to partner with the community, as well as activities that bring the community to the center
  • Maintains current information on center contacts and participation in community activities; prepares related reports
  • Supports and promotes center zero tolerance policies
  • Participates in student employability programs and activities
  • Maintain accountability of property
  • Perform all other related job duties as requested
57

Board of Commissioners Community Liaison Resume Examples & Samples

  • Possess a Bachelor's degree from an accredited college or university with a major in Public Administration, Political Science, Journalism, Communications or related area; AND
  • Have had at least one (1) year of full-time work experience in public administration, legislative activities, communications, journalism or related area
  • Pass the complete examination, including the employment medical established for this classification
  • Successfully complete the six-month probationary period