Community Health Worker Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the community health worker job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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  • Tailor your resume by selecting wording that best fits for each job you apply

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789 Maymie Dale
Phoenix
AZ
+1 (555) 765 3338
789 Maymie Dale
Phoenix
AZ
Phone
p +1 (555) 765 3338
Experience Experience
06/2015 present
Philadelphia, PA
BFT Bosnian Community Health Worker
Philadelphia, PA
BFT Bosnian Community Health Worker
06/2015 present
Philadelphia, PA
BFT Bosnian Community Health Worker
06/2015 present
  • Provide community health work services for Serbo-Croatian speaking patients identified as high risk due to medical or psycho social challenges
  • Complete an initial assessment with the patient and provider to identify the specific areas of focus for the CHW role with particular high risk patients
  • Work with patients and providers to set goals for patient’s care
  • Motivate patients for meet their health goals
  • Work with patient to identify and help patient to address barriers to care
  • Provide culturally sensitive services to patients from different cultures
  • Help the patient to put systems in place in their own environment to assist with the management of their care
11/2009 03/2015
Houston, TX
Field Based Community Health Worker
Houston, TX
Field Based Community Health Worker
11/2009 03/2015
Houston, TX
Field Based Community Health Worker
11/2009 03/2015
  • Work with members to identify barriers to accessing care and achieving person-centered goals, as well as work to close gaps in care
  • Managed Care representative, either certified or uncertified, who acts as an advocate for enrolled members of the Managed Care Plan
  • Representative completes delegated tasks set forth by Managed Care Case Management staff
  • Work with members to develop healthcare goals and identify potential barriers to achieving healthcare goals
  • Proactively engage the member to manage their care
  • Will seek out members that have had minimal contact with the organization and try to re-establish relationships
  • Role assists in coordinating health services and does not write care plans
05/2006 07/2009
Chicago, IL
Community Health Worker
Chicago, IL
Community Health Worker
05/2006 07/2009
Chicago, IL
Community Health Worker
05/2006 07/2009
  • Provide guidance or additional assistance to facilitate execution of plans or recommendations to improve member health
  • Performs assigned work safely, adhering to established departmental safety rules and practices
  • Works to create linkages with agencies already providing services in the community for students and families
  • Establishment of a supportive relationship utilizing the Family Development Curriculum tools with assigned families
  • Helps patients fill out applications, for example for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program)
  • Provides community health work services to high risk patients that have social determinants to health care
  • Help patients fill out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program)
Education Education
Bachelor’s Degree in Social Work
Bachelor’s Degree in Social Work
Loyola University Chicago
Bachelor’s Degree in Social Work
Skills Skills
  • Drivers License with verifiable good driving record and reliable transportation
  • Possess basic knowledge of healthcare system and resources available in their geographical region
  • Verifiable good driving record and reliable transportation
  • Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and educationally diverse staff and clients
  • Strong interpersonal and social skills with demonstrated ability to collaborate with a variety of individuals from a wide range of personal backgrounds
  • Has a basic knowledge of community resources, or demonstrates a willingness to learn
  • Good interpersonal and communications skills; demonstrates good judgement in tactfully handling difficult situations
  • Ability to access daily transportation, has a valid California driver’s license and a good driving record
  • Ability to advocate for clients and families utilizing excellent communication skills
  • Basic knowledge of Microsoft Office
Create a Resume
1

Community Health Worker Resume Examples & Samples

  • Experience in Community Outreach to Senior Communities and/or Bronx Service Providers, nonprofits, or other stakeholders
  • Strong Proficiency in Microsoft Office Suite
  • Ability to conduct presentations and facilitate workshops
2

ACO Certified Community Health Worker Resume Examples & Samples

  • Provide ongoing follow-up, basic motivational interviewing and goal setting with patients and families as defined in their plan of care. Follow-up with patients via phone calls or home visits as necessary. Document activities, service plans and results in an effective manner while strictly adhering to the policies and procedures in place. Be responsible for providing consistent and regular communication to the ACO Nurse and other members of the care coordination team for ongoing evaluation of the patient/family status
  • Motivate patients to be active, engaged participants in their health through active follow up in accordance with the plan of care
  • Build and maintain positive working relationships with the patients, providers, and nurses
  • Provides patient education for chronic disease and prevention, both with ACO patients as well as in community settings
  • *Other Duties: Performs other duties as assigned
3

Community Health Worker Resume Examples & Samples

  • Provide community health work services for patients identified as high risk due to medical or psychosocial challenges
  • Attend initial and continuing education training programs including self-directed reading and in-person and online learning
  • Work with patient and provider to set goals for patient’s care
  • Meet patients in their homes and perform structured assessments that include goal setting
  • Meet patients in the emergency department, primary care clinic or hospital to reinforce and advance patient goals
  • Make weekly follow-up calls and regular home visits to patients
  • Motivate patients to meet their health goals
  • Coordinate with the iCMP Resource Specialists to access resources for identified problems including homelessness, substance abuse and food insecurity after assessment by a licensed social worker clinician
  • Assist patients with organizing their records, making follow-up appointments, and filling their prescriptions
  • Help patients fill out applications for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program)
  • Refer to internal or external care management services when other issues are identified (i.e. food insecurity, domestic violence, etc.)
  • Develop and maintain strong working relationships with the iCMP nurse care coordinator, iCMP behavioral resource specialist, primary care physician and health center behavioral health team
  • Document each patient encounter in detail
  • Prepare reports and documents as needed or requested
  • Attend a weekly group meeting with program supervisors
  • Other duties as reasonably assigned
  • Local community resident with good knowledge of the resources of the community
  • Prior experience as a community health worker, health coach or outreach worker desired; health care experience a plus but not required
  • Solid knowledge of the Core Competencies for CHWs (as identified by Massachusetts, Department of Public Health)
  • Outreach Methods and Strategies
  • Client and Community Assessment
  • Effective Communication
  • Culturally Based Communication and Care
  • Health Education for Behavioral Change
  • Support, Advocate and Coordinate Care for Clients
  • Apply Public Health Concepts and Approaches
  • Community Capacity Building
  • Writing and Technical Communication Skills
  • Special Topics in Community Health
  • Prior experience using motivational interviewing a plus but not required
  • Ability to carry out written and oral instructions
  • Ability to exercise judgment in the application of professional services
  • Self-motivated
  • Ability to work both independently and as a team member in multicultural settings
  • Ability to speak Spanish is a plus
  • Ability to plan and structure workday
  • Comfortable with home visits and outreach
  • Strong time management, organizational and planning skills
  • Must have two references
  • Must successfully pass a background check and pre-employment physical exam
  • Must be willing to commit to the full time period of employment
  • Proficient in all Microsoft Applications, including MS Word and Exel
  • Able to perform computer data entry
4

Community Health Worker Resume Examples & Samples

  • Must live in Suffolk County, NY
  • Licensed practical nurse (LPN), Certified Nursing Assistant, Home Health Aide or Medical Assistant
  • Knowledge of NY Medicaid & Medicare population
5

Field Based Community Health Worker Resume Examples & Samples

  • Conduct comprehensive member assessment that includes bio-psychosocial, functional, and behavioral health needs
  • Identify urgent member situations and escalate to next level when necessary
  • CPR Certification or the ability to obtain within 30 days of hire
  • 1+ year of telephonic customer service experience
  • Comfortable traveling up to at least 50% of the time (up to 30-50 miles radius)
  • Comfortable working Monday-Friday 8 hour shift between hours of 7am-7pm, overtime possible depending on business needs
  • Experience working in the Behavioral field with Substance Abuse and/or Mental Health
  • Knowledge of Nevada Medicaid & Medicare population
  • Medical terminology knowledge
  • Experience working within the community health setting in a health care role
  • Familiarity with the resources available in the community
6

Community Health Worker Resume Examples & Samples

  • Comfortable traveling 40% of the time within 30 mile radius of home
  • Comfortable working Monday-Friday from 8am-5pm, flex hours depending on member need up to 7pm
  • Must live in the Harris County, TX area
  • Experience using a computer and Microsoft Office (Word, Excel, and Outlook) along with having the ability to toggle between different programs/systems
  • Must have hard wired high speed internet connection
  • Knowledge of the TX Medicaid population
7

Community Health Worker Resume Examples & Samples

  • Must be able to travel up to 75% within the local area
  • Bachelor's Degree in Social Work, LPN (Licensed Practical Nurse) Licensure, CNA/HHA, or High School Diploma/GED with 3+ years of experience working within the community Health setting in a Healthcare role
  • Knowledge of FL Medicare population
  • Must have access to reliable transportation, that will enable you to travel to client and/or patient sites within a designated area
  • Must currently live in Jacksonville, FL area for 1+ years
  • Bilingual fluency with English and Spanish
8

Field Based Community Health Worker Resume Examples & Samples

  • Support transitions of care
  • Must live within a 30 mile radius of Scottsdale, AZ or Mesa, AZ
  • Must have resided within the local community for 2+ years
  • Experience with outbound calls to members, Physician’s, Pharmacy, Providers or similar medical facility
  • Bachelor's Degree (or higher) in social work and/or healthcare administration
  • Knowledge of AZ Medicaid & Medicare population
  • Ability to remain focused and productive each day though tasks may be repetitive
9

Field Based Community Health Worker Resume Examples & Samples

  • Field Based Experience
  • Must be able to navigate a Windows environment and utilize Microsoft Office
  • Must live in Spokane, WA
  • Bachelor's Degree or Higher in Social Work and/or Healthcare Administration
  • Knowledge of WA Medicaid and Medicare population
10

Community Health Worker Resume Examples & Samples

  • AHCA level II background checks (fingerprinting), required for all clinicians that have face to face contact with members
  • Must travel up to a 30 mile radius from their home. This position is 40% field base and 60% telecommute
  • Must live in Putnam County, FL
  • Bachelor's Degree in Social Work, LPN (Licensed Practical Nurse) Licensure, CNA/HHA
11

Community Health Worker Resume Examples & Samples

  • Must live in the Alexandria, LA area or Lafayette, LA area
  • Bilingual English & Spanish
  • Knowledge of the LA Medicaid population
12

Community Health Worker Resume Examples & Samples

  • Must be able to travel up to 100% within a 30 mile radius
  • LPN (Licensed Practical Nurse) licensure, CNA/HHA, or Medical Assistant
  • Knowledge of MI Medicaid & Medicare population
13

Community Health Worker Resume Examples & Samples

  • Available to work 8 hours a day, 40 hours a week between 8:00 am - 8:00 pm (may change based on business needs)
  • Knowledge of IA Medicaid & Medicare population
  • Must live within Scott County limits near Davenport, IA
14

Certified Community Health Worker Resume Examples & Samples

  • Community Health Worker (CHW) Accreditation and Certificate in TX
  • Knowledge of TX Medicare population
  • Basic tasks are completed without review by others
  • Supervision/guidance is required for higher level tasks
  • Community Health Worker (CHW) Certification for the State of TX
  • 2+ years of experience working with community resources and support
  • Previous experience working with Microsoft Word and Excel (must be able to create, edit, save and send documents)
  • Previous experience working with a PC (must be able to navigate and open applications, send emails and conduct data entry)
  • Available to travel 80-90% of the time
  • Must reside in the Houston, TX area
15

Field Based Community Health Worker Resume Examples & Samples

  • **This is a field-based role, extensive travel in assigned area is required.***
  • Knowledge of FL Medicaid population
  • Must live within Orange or Brevard County, FL
  • Bachelor's Degree or Higher in Social Work, LPN (Licensed Practical Nurse) Licensure, CNA/HHA
  • Bilingual fluency with English & Spanish
  • Must be comfortable with use of dual screens and multiple application
16

Community Health Worker Resume Examples & Samples

  • Knowledge of culture and values of community
  • Comfortable traveling up to 80% of the time (up to 80 mile radius)
  • Comfortable working an 8 hour shift between hours of 8:00 am - 7:00 pm Monday-Friday (may change based on business needs, must be flexible)
  • Bachelor’s Degree (or higher) in social work and/or health care administration
  • Licensed practical nurse (LPN), Certified Nursing Assistant/Home Health Aide, Medical Assistant
  • Bilingual fluency in Spanish and English
  • Knowledge of Wyoming Medicaid population
17

Field Based Community Health Worker Resume Examples & Samples

  • Engage members face to face to educate about their health
  • Conduct comprehensive non-clinical member assessment that includes bio-psychosocial, functional, and behavioral health needs
  • Work with clinical staff to engage the member in participating in the assessment process and collaboratively developing the plan of care based on the member’s individual needs, preferences, and objectives
  • Work with members to identify barriers to accessing care and achieving person-centered goals, as well as work to close gaps in care
  • Identify member support systems available and incorporate into plan of care
  • Work with clinical staff to integrate health care and service needs into a plan/ recommendations for member care and service. Transfer the member to clinical staff to manage clinical needs, as identified
  • Work collaboratively with the interdisciplinary care team to ensure an integrated team approach
  • Collaborate with member to create solutions to overcome barriers to achieving healthcare goals-Identify relevant community resources available based on member needs
  • Advocate for individuals and communities within the health and social service systems
  • Role assists in coordinating health services and does not write care plans
  • Help members connect with transportation resources and give appointment reminders in special circumstances. Transporting members is strictly prohibited
  • Follow-up with members via phone calls, home visits and visits to other settings where members can be found
  • 1+ years of Telephonic Customer Service experience
  • 1+ years of experience with Medicaid/Medicare, OR 1+ years as a Certified Community Health Worker, OR 1+ years experience working in the community/community programs OR1+ years working as a Case Manager
  • Knowledge of Medical Terminology
  • Ability to create, copy, edit, send and save utilizing Word, Excel & Outlook
  • 100% of regional travel to locate members
  • Completion of Community Health Worker Training Program
  • Previous employment in a Medical Office, Hospital or Clinical or other Provider environment
18

Community Health Worker Telecommute Resume Examples & Samples

  • Create a positive experience and relationship with the member
  • 3+ years of experience working within the community Health setting in a Healthcare role
  • Knowledge of culture and values in the local community
  • Field Based experience
  • Must travel up to a 30-mile radius from their home. This position is 40% field base and 60% telecommute
  • Must live in Port orange or New Smyrna Beach, FL
  • State of FL: Care coordinators who have direct, face to face contact with clients and have access to the client’s living areas are subject to the requirement. The requirement does not apply to physicians, nurses, or other professionals licensed by the Department of Health who have been fingerprinted and undergone background screening as part of their licensure. Each person subject to the screening is required to undergo rescreening every 5 years
  • Experience in Healthcare or Health Insurance
  • Must be comfortable with use of dual screens and multiple application, including the use of a smart phone
19

Community Health Worker Resume Examples & Samples

  • Bachelor's Degree (or higher) in Social Work or Equivalent, LPN (Licensed Practical Nurse) licensure, CNA/HHA, or HS graduate with 3+ years of experience working within the community health setting in a Healthcare role
  • Community Health Worked (CHW) Accreditation
  • Knowledge of MD Medicaid population
20

Community Health Worker Resume Examples & Samples

  • Educating clients about how to use the health care and social service systems
  • Gathering information for medical providers and insurers
  • Educating medical and social service providers about community needs
  • Providing individual support and informal counseling
  • Providing Culturally Appropriate Health Education
  • Assessing health risk factors and barriers to accessing care
  • Developing a Personal Health Plan based on the client’s vision for personal health and wellness
  • Providing education and support on Lifestyle Modifications (healthy diet, importance of exercise)
  • Teaching concepts of health promotion and disease prevention
  • Helping to manage chronic illness
  • Providing navigation services for Florida’s Healthcare System
  • Providing resources, referrals and linkages to health related services in the community
  • Preferred 2+ years of experience in health or social services
21

Field Based Community Health Worker Resume Examples & Samples

  • **Must live within New Orleans, Lafayette, or Alexandria. LA***
  • Must live in the New Orleans, LA, Alexandria, LA area or Lafayette, LA area
  • Must be able to travel 75% of the time and work from home office 25% of the time
  • Bachelor's Degree (or higher) in Social Work and/or Healthcare Administration
22

Field Based Community Health Worker Resume Examples & Samples

  • Must live within a 30-mile radius of Tucson, AZ
  • Experience with outbound calls to members, Physician’s, Pharmacy, Providers or similar Medical Facility
  • Ability to create, copy, edit, send and save utilizing Word, Excel and Outlook
  • Knowledge of Arizona Medicaid and Medicare population
23

Community Health Worker Resume Examples & Samples

  • Must live in Union County, NJ or Monmouth County, NJ
  • Bachelor's Degree in Social Work or Equivalent, LPN (Licensed Practical Nurse) Licensure, CNA/HHA, OR High School Graduate with 3+ years of experience working within the Community Health setting in a Healthcare role
  • Knowledge of NJ Medicaid population
24

Community Health Worker Resume Examples & Samples

  • Act as representative of myConnections to both consumers and community partners
  • Conduct intake with consumers, using software on a tablet and PC, to establish rapport and trust as well as assess most urgent needs
  • Refer consumer to appropriate social services provider based on intake information, consumer socioeconomic status, and consumer’s schedule
  • Understand the target population through experience by integration into to the local community
  • Recognize local social service providers that connect with target population through community relations
  • Function as an advocate for consumers
  • Collaborate with onsite Navigators to ensure coordinated plan is implemented for each consumer
  • Ensure intakes and referrals are documented in a timely manner
  • Contribute to community education and outreach efforts
  • Bachelor’s degree in healthcare, social work, or related field
  • 2+ years’ experience in healthcare, behavioral services, case management, or social services
  • 1+ years’ experience in customer service / support
  • Basic level of proficiency with Microsoft applications such as (Word, Excel, Internet, Outlook)
  • High level of interpersonal and conversational skills
  • Attention to detail and follow up
  • Medicare / Medicaid knowledge and experience
  • Resided within the local community for 2+ years
  • Field-Based experience
  • Bilingual (Spanish or Arabic)
25

Community Health Worker Resume Examples & Samples

  • Comfortable with 100% travel within a 30 mile radius local area
  • Bachelor's Degree or Higher in Social Work and/or Health Care Administration
  • LPN (Licensed Practical Nurse) Licensure, CNA/HHA, or Medical Assistant
  • Bilingual English and Spanish
26

Virtual Community Health Worker Resume Examples & Samples

  • Assist with processing faxes and referrals
  • Enter notifications, provide status updates on existing notifications and determine if notifications are needed
  • Provide excellent customer service to both providers and enrollees
  • Constantly meet established productivity, schedule adherence, and quality standards while maintaining good attendance
  • Gather information for state audits
  • Must have the ability to use multiple computer systems
  • Close member gaps in care
  • Complete member centric health action planning
  • Must be able to work 8 hour shifts, M - F
  • 2+ years Customer Service experience
  • 2+ years of experience in an office environment using the telephone and computer as the primary instruments to perform the job duties
  • Proficient knowledge of Microsoft Office and able to navigate a windows environment
  • 1+ year of healthcare experience
  • Bachelor's Degree in healthcare or a medical-related field
  • Data entry experience
  • Call center experience
27

Community Health Worker Resume Examples & Samples

  • Establishment of a supportive relationship utilizing the Family Development Curriculum tools with assigned families
  • In conjunction with the family identification of a family service plan that assesses for health and psychosocial/educational needs and steps toward securing identified services or desired outcomes
  • Case management with particular focus on attaining recommended, prenatal, postpartum, inter-conceptual, and pediatric preventive as well as specialty care as indicated
  • Assistance to the families in acquiring needs to include safe and adequate housing, day care, food, household goods and appliances, baby items, WIC, TANF, food stamps, health insurance, prescriptions and medical equipment
  • Facilitation of participants’ attendance at health and social service appointments to include directly transporting when necessary
  • Teaching of healthy behaviors and parenting, infant stimulation, household management and self-care skills utilizing structured curriculums
  • Provision of advocacy and support as needed to remove barriers, preventing families from receiving services or entitlements as needed. Community Health Worker intervention occurs primarily in the participant’s home, through completion of regular home visits. Caseloads will not exceed 25 participants requiring home visiting with an additional 10 participants who need information and referral services. In the course of completing home visits, Community Health Workers need to exercise sound critical judgment in recognizing high risk situations and respond based on training in ways that minimize risk. Community Health Workers are available to directly transport program participants to medical or social service appointments, program activities, or to other locations that are part of the participant’s service goals. In addition, Community Health Worker are available to clients during crisis
  • The Community Health Worker assists in orienting consumers and the community at large to the project. The Community Health Worker works collaboratively with other members of the health care team and with other community service providers. Interventions are documented according to Project and Social Work Division policies and procedures. Community Health Workers provide clinical coverage in the absence of their co-workers
28

Field Based Community Health Worker Resume Examples & Samples

  • Must live in Hamilton, Sequatchie, Bledsoe, Cumberland, or Grundy Counties TN
  • Bilingual English/Spanish
  • Knowledge of TN Medicaid and Medicare population
29

Field Based Community Health Worker Resume Examples & Samples

  • Work with clinical staff to integrate health care and service needs into a plan / recommendations for member care and service. Transfer the member to clinical staff to manage clinical needs, as identified
  • Intermediate proficiency us of computer - typing, internet research, Microsoft Word and Excel. Ability to create, copy, edit, send and save utilizing Word, Excel and Outlook
  • 1 year + Medicaid/Medicare experience OR 1 year + as a Certified Community Health Worker OR 1+ year experience working in the community/community programs OR 1+ year working as a Case Manager
  • Associate's Degree (or higher) is preferred
  • Bilingual capabilities
  • 1+ year Telephonic Customer Services
30

Field Based Community Health Worker Resume Examples & Samples

  • Comfortable traveling 75% of the time and 25% at home
  • Must have resided within the local community for 2+ years and be familiar with community resources
  • Knowledge of the population of people in the area you live in
  • Must live with in a 50 mile radius to the Houston, TX
  • Must have hard wired high speed internet connection at home
  • 6 + months of Field Based experience
31

Community Health Worker Resume Examples & Samples

  • Conducts outreach & engagement efforts to members via telephone, home visit, and mailing
  • Conducts face to face and telephonic member needs assessments
  • Develops and facilitates action plan to address gaps in care with member
  • Develops member goals in coordination with member and provider
  • Provides care coordination/case management support to member and providers as needed
  • Facilitates appropriate member referrals to various medical and mental health services
  • Assists the member to access community resources as identified by member
  • Collaborates and communicates with the member's health care providers to coordinate the care needs for the member
  • Provides education to members regarding health care needs, available benefits and services
  • Identifies barriers to optimal care and communicate with members to develop a plan to address barriers
  • Documents all care coordination activities and interventions in the member's health plan clinical record
  • Maintains the confidentiality of all sensitive information. Accountable to understand role and how it affects utilization management benchmarks and quality outcomes
  • 3 years in Social Work, Counseling, Care Coordination, Human Services
  • A background working in with low income, high risk, special needs
  • 1 year clinical or case management experience
  • Reliable transportation to be able to conduct field visits
  • Cross cultural experience
  • Ability to multitask and work independently
  • Basic level of proficiency in PC-based word processing and database documentation (Word, Excel, Internet, Outlook)
32

Field Based Community Health Worker Resume Examples & Samples

  • Ability to navigate a PC to open applications, send emails, and conduct data entry
  • Must live within Putnam County, FL
  • Bachelor's Degree (or higher) in Social Work, LPN (Licensed Practical Nurse) Licensure, CNA/HHA
  • Behavioral Health experience
33

Field Based Community Health Worker Resume Examples & Samples

  • Ability to travel locally 75% of the time while working 25% from a home office
  • Must live in Ocean County, NJ
  • Bachelor's Degree (or higher) in social work and/or health care administration
  • A valid driver's license within the state, reliable transportation and proof of insurance
34

Field Based Community Health Worker Resume Examples & Samples

  • Must live in Nassau or Suffolk County, NY
  • Bilingual in English and Spanish or Bilingual in English and Hindi
  • Knowledge of NY Medicaid and Medicare population
35

Community Health Worker Resume Examples & Samples

  • Refer consumer to appropriate social services provider based on intake information, consumer socioeconomic status and consumer’s schedule
  • 2+ years’ experience in healthcare, behavioral services, case management or social services
  • Access to reliable transportation to travel to implementation sites within a designated area
  • Bachelor’s degree in healthcare, social work or related field
36

Community Health Worker Resume Examples & Samples

  • Knowledge of the culture and values within the local community
  • Must live in Union County, NJ
  • Bachelor's Degree (or higher) in Social Work or Equivalent, LPN (Licensed Practical Nurse) Licensure, CNA/HHA, OR High School Graduate with 3+ years of experience working within the Community Health setting in a Healthcare role
37

Community Health Worker Resume Examples & Samples

  • Must live in Allegheny County, PA
  • The ability to navigate a windows environment and utilize Microsoft Office (Word, Excel, and Outlook) in a professional setting
  • Knowledge of PA Medicaid population
38

Community Health Worker Resume Examples & Samples

  • Engage members either face to face and over the phone to educate about their health
  • Identify when supplemental assessments are needed and conduct supplemental assessments
  • Identify member service needs related to health concerns
  • Engage member to participate in the assessment process and collaboratively develop plan of care based on their individual needs, preferences, and objectives with nursing oversight
  • Work with members to develop healthcare goals and identify potential barriers to achieving healthcare goals
  • Comfortable working Monday-Friday 8 hour shift between hours of 7am - 7pm, overtime possible depending on business needs
  • Ability to create, copy, edit, send and save utilizing Microsoft Word, Excel, and Outlook
  • Working experience in a medical office or other provider environment
  • Knowledge of Medicaid health care and insurance industry
  • Experience working within the community health setting in a healthcare role
  • Bilingual with English and Spanish
39

Community Health Worker Resume Examples & Samples

  • Knowledge of the community the Community Health Worker will serve
  • Communication skills, both verbally and in writing
  • Interpersonal skills that encourage relationship building with a diverse group
  • Capacity building and advocacy skills
  • Teaching skills
  • Ability to effectively mentor a new community health worker
  • Certified Community Health Worker from Texas Dept. of State Health Services required
  • 2+ years
40

Field Based Community Health Worker Resume Examples & Samples

  • Must be comfortable traveling 50% locally within assigned area / 50% working from home office
  • Must be a Licensed Practical Nurse (LPN)
  • Knowledge of MS Medicaid and/or Medicare population
41

Community Health Worker Resume Examples & Samples

  • May conduct various assessments if needed
  • Must be able to navigate a windows environment and utilize Microsoft Office in a professional setting
  • Must live in the state of NE
  • Bachelor's Degree (or higher) in Social Work or Equivalent, LPN (Licensed Practical Nurse) Licensure, CNA/HHA, OR High School Diploma/GED with 3+ years of experience working within the Community Health setting in a Healthcare role
  • Knowledge of NE Medicaid population
42

Community Health Worker Resume Examples & Samples

  • ** Must be comfortable traveling to Milwaukee, WI for training for 2-4 weeks ***
  • Bachelor's Degree (or higher) in Social Work, LPN (Licensed Practical Nurse) Licensure, CNA/HHA, OR High School Diploma/GED with 3+ years of experience working within the community health setting in a Healthcare role
  • Comfortable with 75% travel in the local area and surrounding counties
  • Knowledge of WI Medicaid and Medicare population
  • Bilingual with any language
43

Virtual Community Health Worker Resume Examples & Samples

  • Working telephonically with members to connect them to community and provider service
  • Managing incoming calls, managing requests for services from providers/members, providing information on available network services
  • Providing initial assessment to refer members to appropriate staff
  • High School Diploma GED
  • 2+ years of Telephonic Customer Service experience
  • Ability to create, edit, save and send documents utilizing Microsoft Word and Excel
  • Ability to quickly learn new software programs
  • Working hours 9:30 am to 6:00 pm Monday through Friday
  • Experience working within the Healthcare Industry or Healthcare Insurance
  • Professional experience in a Clerical or Administrative support related role
  • Experience working with Medicare and/or Medicaid Services
  • Experience working in a Call Center environment
  • Previous telecommute experience
44

Field Based Community Health Worker Resume Examples & Samples

  • Intermediate proficiency use of computer - typing, internet research, Microsoft Word, Excel and Outlook
  • Must be available to work 8am - 5pm Monday - Friday with occasional evenings and weekends (when required)
  • Must be comfortable accessing members in their homes, medical facilities &/or provider offices
  • Motivational Interviewing Skills preferred
45

Community Health Worker Resume Examples & Samples

  • Participates in, coordinates and/or attends community events such as health fairs and community forums, as a representative of the assigned area
  • Conducts community presentations and other needed outreach to reach Spanish-speaking, low-income, medically indigent people in assigned area
  • Conducts outreach to healthcare providers in the West Texas AHEC Region through community events, community-based agencies and organization, involving, motivating, and organizing Promotoras to participate in the outreach activities
  • Participates in mandatory training and update meetings related to the program to build and maintain current knowledge base of awareness and prevention in the specific area of health addressed by the project
  • Maintains documentation of program activities and assists in tracking data related to classes and workshops to assigned patients and community members
  • Assists Health Educator to ensure that grant goals and objectives are met
  • Maintains inventory of health education/outreach materials necessary to conduct outreach efforts
  • Attends and participates in all appropriate staff meetings, work groups, etc. as directed
  • Recruit providers for CPRIP program replication, training, and dissemination
  • Have knowledge and awareness of breast cancer screenings and risk factors by participation in outreach educational events
  • Submits weekly outreach activity reports
  • Fosters Teamwork
  • Time Management
  • Perform advanced math
  • Speak persuasively to implement desired actions
  • Analyze situation to define issues and draw conclusions
  • Schedule activities and/or meetings
  • Gather, collate, and/or classify data, and use basic, job-related equipment
  • Work with a diversity of individuals and/or groups
  • Meeting deadlines and schedules
  • Working independently under time constraints
  • Ability and flexibility to travel locally and through the region
46

Community Health Worker Resume Examples & Samples

  • HS Diploma/GED
  • Comfortable with up to 50% travel
  • 1+ year of Field Based experience
  • Experience using a computer and Microsoft Office (Word, Excel, and Outlook)
  • Bachelor's Degree in social work and/or health care administration
  • Knowledge of DE Medicaid & Medicare population
47

Bilingual Field Based Community Health Worker Resume Examples & Samples

  • Keep the member out of the hospital by supporting regular visits to their primary physician
  • Keep member actively engaged with their primary physician
  • Proactively engage the member to manage their care
  • Provide member education
  • Help to keep members compliant with their care plans
  • Partner with care team (community, providers, internal staff)
  • May conduct member assessments if needed
  • Must live within a 30 mile radius of Yuma, AZ
  • Familiarity with the resources available within the community
  • Must be able to navigate a PC to open applications, send emails, and conduct data entry
  • Ability to work in multiple systems and applications to complete daily tasks
  • Licensed Practical Nurse (LPN), Certified Nursing Assistant, Home Health Aide or Medical Assistant
  • Experience working in Managed Care, Behavioral Health and Substance Abuse
48

Community Health Worker Resume Examples & Samples

  • Must have resided within the local community for at least 2 years
  • Field-based experience
  • Must live in Ocean County, NJ or Middlesex County, NJ
  • LPN (Licensed Practical Nurse) licensure, CNA/HHA, or High School Diploma/GED with 3+ years of experience working within the community Health setting in a Healthcare role
49

Community Health Worker Resume Examples & Samples

  • Location/Facility – Diabetes Health and Wellness Institute Southern Sector
  • HS Diploma
  • 2 Plus Years of Experience
50

Community Health Worker Resume Examples & Samples

  • Review available member service records and relevant documentation (e.g., utilization history, functional level, stratification
  • Information, current plan of care)
  • Utilize interviewing techniques and active listening to collect and retain member information and incorporating responses as they
  • Are presented to complete assessment
  • Engage member to participate in the assessment process and collaboratively develop plan of care based on their individual needs,
  • Preferences, and objectives
  • Review plan benefits and identify appropriate programs and services based on heath needs and benefits
  • Integrate health care and service needs into a plan or recommendation for member care and service
  • Collaborate with member to create solutions to overcome barriers to achieving healthcare goals
  • Identify relevant community resources available based on member needs
  • Refer members to appropriate programs and services
  • Facilitate member choice of preferred provider
  • Enroll members into appropriate programs and services
  • Utilize motivational interviewing techniques to help member identify and understand their intrinsic goals and motivate members to
  • Engage in positive behavior change
  • Present complex case information to interdisciplinary care team and obtain input into member plans as necessary
  • Coordinate member access to health-related programs, services, and/or providers
  • Coordinate with providers to facilitate member care and/or services
  • Follow up with members to monitor and document completion of plan activities following standard protocols
  • Provide guidance or additional assistance to facilitate execution of plans or recommendations to improve member health
  • Monitor progress toward plan goals through evaluation of the effectiveness of programs and/or services provided
  • Make changes to plans or recommendations based on evaluation outcomes
  • Research member-related health information (e.g., medications, clinical records, policies, benefit information) using internal and
  • External systems
  • Use desk top computer applications (e.g., Excel, Word, Outlook, Office Communicator) to summarize information (e.g., reports) or
  • Communicate member information to others
  • Document information (e.g., assessment information, member interactions, referrals, follow up plans) in relevant computer
  • Systems
  • Navigate multiple applications at once to obtain and/or document member information
  • Learn updates and changes to computer systems/applications and apply to navigate applications effectively
  • Execute and meet performance goals within a virtual environment
  • Navigate Virtual Call Center (VCC) system to receive inbound calls, make outbound calls, and document call time and activity
  • Appropriately
  • 2+ years of experience working within the community health setting in a Healthcare role
  • Must reside in either Baltimore, MD or Louisville, KY for at least 1 year
  • Must be able to create, edit, save and send documents utilizing Microsoft Word and Excel
  • Must be able to navigate a PC to open applications, send emails and conduct data entry
  • Must have the flexibility to travel to the office when required
51

Community Health Worker Resume Examples & Samples

  • Schedules and completes initial assessment, develops a patient centric plan of care and follow up schedule within specified timeframes
  • Teaches key educational messages in person and over the phone and utilizes teach back methods to measure and ensure patients understanding
  • Refers to internal or external services when appropriate
  • Demonstrates cultural sensitivity and respect for the patient
  • Visits the patients in hospital and ER as necessary to facilitate with transitions of care
  • Documents and reports all quality and patient safety events by recording and adhering to all of Steward Health Care Network's safety reporting guidelines
52

Community Health Worker, Central MA Resume Examples & Samples

  • Provides community health work services to high risk patients that have social determinants to health care
  • Records and monitors the participants' progress toward goals within specific timeframes
  • Maintain regular communication with the patient
  • Prepares reports and documents as needed or requested
  • Possess basic knowledge of healthcare system and resources available in their geographical region
  • Understanding of language, culture and socioeconomic circumstances and desire to work with diverse population
  • Highly motivated and self-directed
  • Outstanding interpersonal skills of foremost importance to interact with families and patients
  • Demonstrated ability to prioritize, multitask, and work in a rapidly changing environment with multiple demands
  • Demonstrated oral and written communication skills
53

Community Health Worker, Brockton / Taunton Resume Examples & Samples

  • Initiates telephonic or face to face contact with high risk patients
  • Works with the patient, family/caregiver provider and other care team members to set goals for patient's care, identify any barriers to care, and motivate patients to achieve those goals
  • Helps patients fill out applications, for example for Medical Assistance and SNAP (Supplemental Nutrition Assistance Program)
  • Performs all job functions in compliance with applicable federal, state, local and company policies and procedures
54

Community Health Worker Resume Examples & Samples

  • Involved with patient recruitment, provide consent information to eligible patients in the emergency department
  • Administer surveys and interviews to consented patients
  • Administer follow up surveys via telephone
  • Perform data abstraction from a variety of sources, including patient medical records, hospital clinical information systems, and surveys
  • Provide 1st line support for research queries from patients
  • Photocopying, electronic mailing, sending mail, faxing, documenting project work, and other administrative duties as required
  • Home visits to promote patient wellness
  • High school diploma or equivalent required along with an interest in healthcare and the use of technology to support clinical care. Bachelor’s degree preferred
  • Experience working as a Community Health Worker preferred
  • Experience with data management, including using word-processing, spreadsheet,
  • Bilingual English/Spanish is preferred
  • Ability to provide coverage through the dinner hour (evenings) and weekends is required
  • A vehicle with current insurance and a valid driver’s license in good standing is required for home visits
  • Outstanding interpersonal skills required for working with patients, hospital leadership, clinical staff and study staff
  • Ability to demonstrate professionalism and respect
  • Regard for patient privacy essential
  • Organizational skills and ability to prioritize tasks
  • Capability to work independently, complete work, and meet deadlines with only general supervision
  • Competency in Microsoft Word, PowerPoint, Excel preferred
  • A vehicle with current insurance and a valid driver’s license in good standing is preferred for home visits
55

Community Health Worker Resume Examples & Samples

  • Ability to navigate a windows environment and utilize Microsoft Office (Word, Excel, Outlook) in a professional setting
  • Must live in Santa Fe County, NM or the surrounding area
  • Bachelor's Degree (or higher) in Social Work or Equivalent, LPN (Licensed Practical Nurse) Licensure, CNA/HHA, or High School Diploma/GED with 3+ years of experience working within the Community Health setting in a Healthcare role
56

Community Health Worker Resume Examples & Samples

  • Candidates must be willing to work core business hours with overtime as needed
  • Candidates must have the ability to create, edit, copy, send and save documents, correspondence and spreadsheets
  • Certified Nursing Assistant, Home Health Aide or Medical Assistant
  • Community Health Worker (CHW) accredited
  • Knowledge of VA Medicaid population
57

Community Health Worker Resume Examples & Samples

  • Experience working in an office setting
  • Demonstrated comprehensive knowledge of social and community resources
  • Excellent oral and written communication skills, with ability to deliver results on instruction
  • Ability to exercise good judgment and problem solve in the application of professional services
  • Proficient in the use of Microsoft Word and with data entry
  • Valid Driver's license and ability to access work assignments in Lancaster City and County
  • Experience working with health care, social service, or a community outreach program
58

Community Health Worker Resume Examples & Samples

  • Use data extracts to identify homeless individuals who are frequently hospitalized for behavioral health reasons
  • Conduct in-person and telephonic outreach to homeless and formerly homeless individuals
  • Work with homeless individuals to find the permanent supportive housing placement this is best suited to individual needs
  • Assist with housing search, application process and placement among other tasks
  • Provide peer support to individuals struggling with behavioral health issues and homelessness
  • Utilize motivational interviewing and harm reduction techniques with homeless and formerly homeless individuals
  • Assist homeless and formerly homeless individuals with accessing primary care, mental health care, and substance use disorder treatment and navigating health care and other systems
  • Assist homeless and formerly homeless individuals with applying for benefits (e.g., SSI, SSDI, SNA) and working towards income maximization
  • Perform MassHealth eligibility status checks and troubleshoot eligibility of Members
  • Collect and enter data into multiple client tracking systems with accuracy and efficiency
  • Follow proper data collection procedures to ensure all data is communicated to MHSA and Beacon in a timely manner
  • Act as liaison between housing providers and Beacon Health Options, become a part of the team that work with both housing providers and Beacon Health Options Staff
  • Participate in all departmental, team and group/individual supervision meetings as assigned by supervisor
  • Must be able to travel to locations to perform job duties such as provider/facility site, community resource site, other regional offices and member visits
  • Adhere to all HIPAA compliance regulations
  • This position is not authorized to transport Members in personal vehicles
  • Must have experience developing relationships with individuals with serious mental illness and a demonstrated ability to connect with and support this population
  • Demonstrated respect for Members with mental health, substance use, chronic diseases and their diverse lifestyles and choices
  • Experience working with Massachusetts Medicaid population
  • High level of computer skills, including proficiency in Microsoft Office, Outlook, and Database entry
  • English (verbal and written) fluency required. Spanish and other bilingual applicants strongly encouraged to apply
  • Ability to manage multiple priorities concurrently
  • Excellent interpersonal skills both oral and written communication skills
  • Ability to communicate effectively with homeless individuals, family members, treatment providers, and homeless provider staff
  • Team player that can function in a wide variety of environments including a wide variety of staff ranging from homeless shelters to managed care entity teams
59

Community Health Worker Behavioral Home Health Resume Examples & Samples

  • Community Health Worker Certificate at time of hire
  • 3 years’ experience working on community health projects, programs or initiatives. Community-based leadership experience. Experience teaching or presenting information to groups. Experience, competence and sensitivity in working with diverse communities
  • Fluent in English. Connected to the community they serve. Familiar with basic community health concepts and specific health issues
  • Strong organizational and data collection skills. Strong computer skills; proficient with Microsoft Office Suite. Documentation skills especially with health information (accurate, regular, ongoing)
  • Ability to listen and respond to feedback. Willingness to mentor Community Health Worker interns
  • Current Driver’s License
  • Interpersonal skills, ability to work effectively in teams, commitment to interdisciplinary care. Conflict resolution skills, leadership
60

BFT Bosnian Community Health Worker Resume Examples & Samples

  • Provide community health work services for Serbo-Croatian speaking patients identified as high risk due to medical or psycho social challenges
  • Complete an initial assessment with the patient and provider to identify the specific areas of focus for the CHW role with particular high risk patients
  • Motivate patients for meet their health goals
  • Work with patient to identify and help patient to address barriers to care
  • Help the patient to put systems in place in their own environment to assist with the management of their care
  • Help to address any logistic barriers, scheduling complications, child care needs, etc., that would prevent a patient from showing up at their appointment
  • Make regular home visits to follow up on key aspects of the patient’s care and to assess the in home barriers to compliance and engage patients in addressing their barriers
  • Maintain regular communication with the patient’s providers through clinical messages in EPIC, emails, phone calls and case review meetings
  • Document each patient encounter in detail. Track benchmarks of progress in care – including short term goal completion along the way
  • Refer to internal or external case management services when other issues are identified (i.e. hunger issues, domestic violence issues, etc.)
  • Provide advocacy, patient education and support in accessing community-based and hospital-based programs
  • Enter notes of intervention into the appropriate electronic medical record (EPIC, ETO, etc.)
  • Develop and maintain a strong working relationship with the schedulers of screening appointments
  • Work with medical interpreters to reach patients of other languages
  • Produce mid year and end of the year reports on program activities compiling data from data bases and writing up case examples
  • BS in Psychology/Social Work or related field preferred. High school degree required
  • Minimum two years of working experience. Previous work in community settings preferred
  • Demonstrated commitment to impacting the care of high risk patients
  • Experience working as a patient navigator/community health worker preferred
  • Detail-oriented with the ability to multi-task
  • Proficient in all Microsoft Applications, including MS Office and Excel
61

Community Health Worker Resume Examples & Samples

  • Complete an initial assessment and establish a plan of care and goals with the patient and the iCMP team, identifying the specific areas of focus for the CHW
  • Coach and motivate patients, utilizing behavioral interviewing techniques, to identify and address barriers to care and adherence to treatment recommendations
  • Collaborate and communicate regularly with iCMP and providers to coordinate referrals, social, medical and/or behavioral health resources to meet the patients’ needs
  • Collaborate with iCMP team and providers to reinforce health education messages including the importance of follow up care, medication adherence, disease prevention and health promotion
  • Provide culturally competent care to patients from multiple ethnic and cultural backgrounds utilizing interpreter services, when needed
  • Make home visits to follow up on key aspects of the patients’ care plan; assess the home barriers and develop systems within the patients’ environment to promote management of their care
  • Maintain regular communication with the iCMP team and providers through the electronic medical record, phone calls and case review meetings
  • Document each patient encounter using appropriate electronic tools. Track benchmarks of progress in care – including short term goal completion along the way
  • Provide advocacy and support in accessing community based and hospital programs
  • BS in Psychology/Social Work/Public Health or related field preferred. High school degree required
  • A minimum of one year of working in a health care or social service settings required
  • Solid understanding of social determinants of health
  • Fluency in another language preferred
  • Knowledge of Boston and surrounding communities a plus
62

Complex Patient Populations Community Health Worker Resume Examples & Samples

  • Provide community health work services for patients identified as high risk due to medical or psycho social challenges
  • Work with patients and providers to set goals for patient’s care
  • Provide culturally sensitive services to patients from different cultures
  • Assist patients in organizing their records, making follow up appointments and filling their prescriptions
  • Help patients to develop their own plans for getting to various appointments for screening and diagnostic tests, and treatment services
  • Accompany patients to specialty and imaging centers when needed to provide support and advocacy
  • Maintain regular communication with the patient’s providers through clinical messages in LMR, emails, phone calls and case review meetings
  • Work with primary care providers to reinforce health education messages – the importance of follow-up care, medication adherence, routines of self care, etc
  • Review and educate patients on the preparation for colonoscopy, pap smear, mammogram, and other visits to specialty or imaging departments
  • Enter notes of intervention into the appropriate electronic medical record (LMR, ETO, OnCall)
63

Community Health Worker Resume Examples & Samples

  • Experience working as an community health worker worker preferred
  • Minimum of one to two years of work experience
  • Certificate from an outreach program such as the Comprehensive Outreach Education Certificate program or completion of program within the first four months of employment. (Or Equivalent HIV/AIDS training.)
  • O Ability to work both independently and as a team member in multicultural settings
64

Community Health Worker Resume Examples & Samples

  • Advocate for the members' community needs, medical and behavioral health needs
  • Assist in scheduling appointments as needed
  • Assist members with specific non-medical needs that affect health and access to care
  • Collaborate with UPMC Health Plan care management staff, as needed, for interventions
  • Connect the member to community-based treatment
  • Empower the member to self-advocate and follow through with treatment (making and attending scheduled appointments, setting goals, and community networking)
  • Engage the community to improve underlying social and economic conditions that impact health
  • Promotes principles of recovery with members, providers, and stakeholders
  • Travel throughout the region
  • Work in the community setting at least 80% of the time, to have direct contact with members, support teams, treatment providers
  • A person in the community who has expertise in issues such as housing, transportation, peer support, career training and community education
  • This person will also be working with members that have concurrent medical difficulties
  • Personal or family experience in the health care system preferred
  • Demonstrate ability to work with other people through a cooperative effort
  • Ability to model and share the recovery principles: Hope, Personal Responsibility-Empowerment Skills, Self-Advocacy, Educational Opportunities, and use of Community supports
  • Basic computer skills and familiarity with Microsoft products
  • Good verbal and written communication skills
  • Willingness to travel throughout our service area
  • Solid organization skills and ability to set priorities and schedule time efficiently
  • Value for and ability to deliver excellent customer service
  • Has own vehicle
65

Community Health Worker Resume Examples & Samples

  • Basic knowledge of healthcare system
  • Interest in community health and outreach
  • Demonstrated oral and written English communication skills; Fluency in Haitian Creole or Spanish preferable
  • Understanding of language, culture and socioeconomic circumstances and desire to work with diverse, inner city population
  • Proficiency with Microsoft Office applications (i.e. MS Word, Excel, Access, Outlook) and web browsers. Proficiency with database management
66

Outpatient Community Health Worker Resume Examples & Samples

  • Community liaison
  • Assist patients and families in identifying education, information, referral and advocacy related to the management of their medical and social needs
  • Work to reduce cultural and socio-economic barriers between patients and institutions
  • Refer families to community resources, social services, insurance providers and other relevant providers for medically complex patient and families recommended or identified by the care team
  • Accompany families to meetings in the community, including school meetings
  • Continuously expands knowledge and understanding of community resources and services
  • Teamwork and Communication
  • Motivate patients to be active and engaged participants in their health and overall wellbeing
  • Enhance communication between provider and patient to clarify cultural practices
  • Communicate identified family needs to the larger care team, including the social worker and nurse care coordinators
  • Work collaboratively and effectively within a team. Build and maintain positive working relationships with the patients, providers, care coordinators, social workers and office staff, from diverse cultural and socio-economic backgrounds
  • Provide clear and concise documentation of patient/family interactions and home visits
  • Community-based health work, working in the pediatric community, care coordination, or case management
67

Community Health Worker Resume Examples & Samples

  • Conduct needs assessments, develop patient plans, conduct and/or navigate patient to appropriate interventions designed to improve access to health care and/or health status
  • Provide referral and linkage to follow-up services within the community and within BSWH
  • Following a defined protocol, conduct culturally appropriate skills building self-management education sessions on different topics for groups and individuals
  • Teach basic concepts of health promotion, disease prevention, and self-management
68

Community Health Worker Senior Resume Examples & Samples

  • Provide care coordination, assistance with health system navigation, connection to community resources, elimination of barriers to care and the provision of education around self-management and health promotion activities
  • Communicate and collaborate with patients, families, providers, and care team members to address patient needs and care plan
  • Encourage and support patients to make concrete steps toward promoting their health and managing their chronic illnesses (e.g. diabetes, asthma, vascular diseases)
  • Conduct needs assessments, health questionnaires, and screenings for patient population
  • Offer appropriate suggestions and insights to providers, patients, and care team members for bridging barriers to goal achievement
  • Remind patients of appointments, assist with transportation and other barriers to making appointments, and attend appointments with patients when deemed necessary
  • Adhere to department expectations around caseload, panel management, and referral management
  • Work within his/ her scope of work by referring patients to appropriate clinic, hospital and community resources and support them in accessing resources
  • Utilize electronic health records to inform providers and care team members of patient goal progress and document all care coordination, transition care, and health education activities
  • Facilitate completion and submission of forms and paperwork, as trained
  • Actively coordinate services, facilitate transitions of care across the continuum, communicate with care team members and participate in interdisciplinary huddles, rounds, and/or care team meetings
  • Provide patient education for health promotion, disease management, and self-management within the scope of service of the CHW and only when trained and delegated to do so
  • Motivate clients and/or family to be active, engaged participants in their health, education and self-sufficiency goals
  • Coordinate, facilitate, and implement health promotion and self-management programs when directed
  • Perform field visits at home and community sites, only if required and approved by your department
  • Meet care coordination requirements as outlined by the Minnesota Department of Health or the Department of Human Services if working in a clinic that is seeking or has achieved Health Care Home or Behavioral Health Home certification
  • Complete other duties as assigned (including grant-related activities), but only when trained and qualified to do so
  • Completion of the Community Health Worker certificate program through an approved college or technical school in Minnesota. Employees must have this completed within 18 months of hire to maintain employment
  • Unique Minnesota Provider Identifier (UMPI) will be acquired through the onboarding process, if not already acquired
  • Driver’s license and proof of insurance, if field visits are required by your department
  • One year of experience working in any of the following: ambulatory care, care coordination, case management, or community outreach
  • Working knowledge of various integrated systems of care in the community
  • Knowledge of care coordination and how to help patients navigate the healthcare system
  • Understands the CHW scope of practice in MN and role within the health system
  • Ability to speak and write the English language in an understandable manner
  • Strong skills in providing disease prevention/ health promotion programs to patients with chronic conditions
  • Excellent organizational, communication, customer service, and computer skills
  • Ability to provide guidance to people with a wide range of cultural backgrounds, training, and experience
  • Conflict resolution and interpersonal communication skills
  • Strong problem solving, trouble shooting and decision making skills
  • Flexible and willing to adapt to a changing healthcare environment
  • Ability to set and maintain boundaries to work within role and scope of practice
  • Ability to work in an environment with multiple distractions and interactions
69

Community Health Worker CCB & HPL Resume Examples & Samples

  • Bridge the gap between the physical health care and behavioral health treatment
  • Connect the member to community-based treatment and recovery supports
  • Flexibility in schedule to meet members' need
  • Mobilize the community level to enhance provider understanding of community needs and preferences
  • Provides telephonic assistance to members and family members concerning recovery tools and resources
  • Represents community Care's and UPMC Health Plan recovery and transformation at all levels
  • Utilize motivational interviewing to effectively identify the member's strengths, needs, motivation, triggers, and goals in managing life circumstances
  • Work in the community setting at least 80% of the time, to have direct contact with members, support teams, treatment providers and recovery supports
  • Proof of high school graduation or GED
  • 1-2 years providing customer service, or clinical, or social service or case management experience in the community required
  • Ability to develop rapport and demonstrate good interpersonal skills
  • Knowledge of basic mental health systems and co-occurring substance use issues, substance use recovery issues and services, education, social services, medical systems, etc preferred
  • Knowledge of key concepts and principles (recovery, resiliency, and wellness)
  • Ability to utilize motivational interviewing
  • Self-directed and flexible to meet the needs of our members
70

Community Health Worker Resume Examples & Samples

  • 3-5 years relevant experience
  • 1-2 years experience providing clinical services; experience in community/outpatient setting preferred
  • Community Health Worker Certification or equivalent training and experience preferred
  • Experience serving Medicaid populations in urban or rural environments; familiarity of local formal and informal resource networks preferred
  • Bilingual skills desired
71

Community Health Worker Resume Examples & Samples

  • Previous experience working with Microsoft Office ( MS Word and Excel) and be able to utilize its applications in a Professional setting
  • Must be able to navigate a PC to open applications and navigate different computer platforms
  • Must be a able to travel 75% of the time up to a 60 mile radius
  • Must live in the Kansas City, MO and St. Louis, MO area
  • Knowledge of the MO Medicaid and Medicare population
  • Previous experience utilizing WebEx
  • Prior Telecommuting experience
72

Community Health Worker Resume Examples & Samples

  • Canvassing/home visiting in high- risk neighborhoods
  • Client reinforcement for health information
  • Community relations
73

Community Health Worker Resume Examples & Samples

  • 1) Assessment
  • Provides problem-solving and case management services for patients (medical and social case management) under the supervision and direction of the Program Manager
  • Screens and assesses patients to identify any barriers to psychosocial health, to timely and appropriate care, and to concrete supports
  • Formulates problem-solving and case management plans in partnership with supervisor and MLP partner
  • 2) Addressing Needs
  • Monitors patients’ progress via patient’s level of engagement in outpatient care and/or substance abuse programs, adherence to treatment plans, successful warm hand-offs to social service resources, and actual ability to access concrete supports
  • Ensures that patients have and maintain medical insurance coverage for engagement in care
  • Assists with linking and scheduling outpatient visits and follow-up as needed
  • Assists patient in addressing and overcoming barriers with a range of concrete supports, including but not limited to: healthcare support services, social work, financial assistance, child-care and caregiver support, housing, support with utility bills, food, financial entitlements, clothing, transportation, food pantries, violence prevention, social isolation and any other appropriate community resources
74

Community Health Worker, Fall River Resume Examples & Samples

  • Provides community health worker services to high risk patients that have social determinants to health care
  • Works with the patient, family/caregiver provider and other care team members such as physician, social worker or nurse to set goals for patient's care, identify any barriers to care, and motivate patients to achieve those goals
  • Clearly documents all activities in the patient record
  • Assists patients with organizing their records, making follow-up appointments, and filling their prescriptions
  • Provides advocacy, patient education and support in accessing community-based and hospital-based programs
  • Follows standards of work and consistently maintains department established caseloads and timeframes for case completion. Participates in the refinement of and development of new standards of work
  • Meets regularly 1-1 with the Manager of Ambulatory Care Management to review caseload and discuss barriers/challenges and review performance compared to current targets/expectations
  • Knowledge of the impact of culture on health, illness, health practices, health beliefs, access to care and participation in treatment and services
  • Understanding of how to advocate and work with patients so that he/she is in the best position to determine what they want and need, promoting the persons' right and capacity to make decisions themselves as well as encouraging and teaching patient self-confidence that will enable them to become self-advocates
  • Knowledge of key principles of working with patients with disabilities – self-determination, self-advocacy and person/ family centered individual planning that allow persons with disabilities to live in the safest and least restrictive community based setting
  • Understanding and respect for disability culture and barriers that prevent individuals from receiving appropriate and quality care
  • Dependable and responsible. Open minded, committed and respectful of our members with chronic/complex illness and or disabilities
  • Highly motivated and capable of self-directed
  • Exceptional organizational skills; ability to multi-task and work independently and as part of a team
  • Demonstrated oral and written communication skills and is comfortable working with individuals from cultural and linguistically different backgrounds who face barriers in obtaining care and support services
  • Ability to utilize tools for the effective documentation of the care management process
  • Ability to travel to attend chapter POD meetings as necessary and to visit select practice sites for meetings with patients, PCPs and other members of the care team
  • Attend staff meetings and education offerings both in person and via teleconference as required
  • Proficiency with Microsoft Office applications (i.e. MS Word, Excel, Access, Outlook) and web browsers
75

Community Health Worker / Hours / Day Resume Examples & Samples

  • Work with women to provide education, tracking, and followup services to women to ensure that they receive breast cancer screening,
  • Work with clinical team and Population Health Manager to utilize medical records to track breast cancer screening and identify patients in need out outreach or followup
  • Provide health information to patients and community residents on breast cancer screening and other women’s health issues
  • Assist with recruitment, appointments and logistics for the Mammography Van for days it is located at SJPHC
  • Provide navigation services for patient who need followup or treatment appointments due to abnormal breast exams or studies. Escort patients to appointments as needed. Work with patients who have barriers to care including transportation, child care and others
  • Assist the clinical staff in identifying patients overdue for other women’s health cancer screening or preventive health activities, including pap testing. Follow up with those patients to ensure that they receive these services
  • Document activities, service plans, and results in an effective manner and adhere to documentation policies and procedures
  • Conduct home visits alone or in conjunction with other members of the PDP team. Provide support, education, guidance, coaching
  • Bilingual: Spanish/English required
  • 2 years’ experience in community based outreach preferred
  • 1 year experience working in a community health center setting, preferably as a health educator or community health worker
  • Ability to pass a background check (CORI)
  • Excellent English written and verbal skills
  • Ability to motivate others
  • Ability to work with people from diverse backgrounds and experiences
  • Sensitivity to a variety of cultures and life-styles
  • Ability to communicate orally and in writing
  • Experience working with a low-income urban population
76

Community Health Worker Resume Examples & Samples

  • Bachelor's Degree (or higher) in Social Work, LPN (Licensed Practical Nurse) Licensure, CNA/HHA, or High School Diploma / GED with 3+ years of experience working within the community Health setting in a Healthcare role
  • Knowledge of GA Medicare population
  • Must have access to reliable transportation, that will enable you to travel to client and / or patient sites within a designated area
  • Must currently live in GA area for 1+ years
  • Ability to travel up to 75% of the time within the local area
  • Behavioral Health background
77

Field Based Community Health Worker Resume Examples & Samples

  • Managed Care representative, either certified or uncertified, who acts as an advocate for enrolled members of the Managed Care Plan
  • Representative makes outreach attempts to seek and engage Members for the purpose of conducting face to face visits with Members in both facility, community, and home-based settings
  • Representative conducts a questionnaire, or Health Needs Assessment, to identify member-specific needs
  • Representative refers members for intensive / high case management when high utilization is noted, member has poorly managed chronic conditions, or is at risk for an altered health status due to lack of education
  • Representative provides education on health benefits and services provided by Managed Care Plan, and links member with network medical and behavioral providers appropriate to Member’s stated needs
  • Representative provides ER diversion education with access to primary care
  • Representative identifies the member’s need for community-based resources in excess of what is covered by Managed Care Plan, and provides referral information to connect member with potential suppliers of needs
  • Representative acts to encourage the completion of health promotion activities, including, but not limited to HEDIS measures
  • Representative identifies barriers that may exist to Member care access, and seeks ways to remove barriers (i.e. lack of transportation, homelessness, poverty)
  • Representative completes delegated tasks set forth by Managed Care Case Management staff
  • Representative assists Member to develop a Health Action Plan consistent with their primary health and social-related priorities, Member safety, family/support input as allowed by the Member, and input from health care collaborative team
  • 1+ years of Telephonic Customer Services experience
  • Completion of Community Health Worker Training program
  • Previous employment in a medical office, hospital or clinical or other provider environment
78

Community Health Worker Resume Examples & Samples

  • Must have experience developing relationships with individuals with serious mental illness, chronic illness, diverse lifestyles and choices
  • Ability to communicate effectively with marginalized communities, individuals, family members, treatment providers, and homeless provider staff
  • Experience with care coordination highly desirable
  • Good writing skills/strong organizational skills
  • Valid driver's license required
79

Community Health Worker Resume Examples & Samples

  • Experience working with low- income, and diverse populations of all ages (Including socially, culturally and socio-economic diverse individuals)
  • Experience interviewing clients that have medical, personal, family and/or behavioral problems and helping them to navigate healthcare and social services systems
  • A warm and engaging personality that allows the person hired for this position to connect with families and their young children (ages 0-5)
  • Experience working in programs such as Family Infant Toddler, Home Visitation, Family Development, Child abuse prevention, early childhood, etc
  • Ability to be calm under stressful situations, since many of the children coming to the emergency room are in pain or going through traumatic events and their families are,in many cases, very stressed out
  • Knowledgeable of health, family support and other resources in Bernalillo County. The person hired for thisposition will assist community members gain access to resources, strengthen their families and overcome socio-economic barriers
80

Community Health Worker Resume Examples & Samples

  • Provide outreach services to identified persons with psychiatric disabilities and other chronic behavioral and physical health conditions in accordance with agency/SBU, NYS OMH, NYS DOH, Health Home, Suffolk County DMH, Medicaid MCO and Medicaid guidelines and regulations, policies and procedures. These services are provided to prospective clients in the field which requires use of one's own vehicle for travel to/from appointments. Prospective clients are identified by the NYS DOH (and the approved Medicaid MCO Plans) by way of rosters sent to the Health Home
  • Perform telephonic and community based foot outreach to prospective health home clients in the communities and towns of Suffolk County
  • Perform an initial assessment of prospective clients to determine eligibility for Health Home Care Management Services. These assessments are primarily performed in the field in the individual’s home environment
  • Perform Health Home services and support enrolled clients in the development and fulfillment of life and recovery goals
  • Assist clients to improve health outcomes, and to reduce the use of unnecessary ER and inpatient utilization. Provide health education and resources to assist clients to increase health literacy and independent control over their lives
  • Complete required client and program record keeping and documentation in accordance with professional standards and the guidelines and regulations stipulated by the NYS DOH Health Home Initiative, the NYS OMH, Suffolk County Division of Community Mental Hygiene and the Office of Compliance and Audit for SBU
  • Develop a comprehensive knowledge of Health Home services, member eligibility criteria and the Health Home enrollment process. Adhere to privacy, confidentiality and HIPAA standards and regulations in all dealings with clients and with regard to documentation of work
  • Develop an understanding of client rights and entitlements, community, behavioral and physical health, other resources and referral and grievance procedures and develop practices in accordance with the advocacy/empowerment theoretical model, operating from a client-centered, strengths and recovery-based social work practice orientation
  • Attend required and recommended staff, in-service and web-based training, meetings and activities and participate in critical reflection of one's practice and provide feedback and support to staff and colleagues
  • Participate in outreach activities to potential and former clients
  • Provide health education to client community and take leadership in implementing community based programs and initiatives and advocacy-oriented projects, to organize and educate others on health and recovery oriented issues and obstacles faced by client population
  • Perform other duties and responsibilities assigned by the agency Director and in specific those necessary for the success of the agencies Care Management and Health Home Programs
81

Community Health Worker Resume Examples & Samples

  • Establish trusting relationships with patients and provide general support and encouragement
  • Register patients for services using the electronic medical record
  • Conduct eligibility determination, enrollment, and follow up for uninsured patients
  • Assist with screening and referrals for substance use treatment
  • Assist with screening and counseling for HIV, HCV, and other STDs, including phlebotomy
  • Develop relationships with community resources including recovery centers
  • Help patients connect with transportation resources
  • Help patients set personal goals, and attend appointments and provide referrals for services to community agencies as appropriate
  • Attend regular staff meetings and other training as requested
  • Serve as driver for the mobile clinic (only standard driver’s license required), and maintain general maintenance for the van. Driving Record Search will be required at time of hire
  • Successful completion of Community Health Worker Training Program and/or at least one year of experience
  • Have reliable transportation and a valid driver’s license. Driving Record Search will be required at time of hire
  • Be able to work as a part of a diverse team of service and medical staff for a diverse population
  • Have good interpersonal skills, and ability to build rapport and express empathy
  • Be willing to interact with the public, health care providers, community organizations, and social service agencies
  • Be willing to have a flexible work schedule with possible nights and weekends
  • Maryland Health Connection Navigator
  • HIV and HCV testing and counseling
  • Transgender training
  • Phlebotomy
  • Other trainings as needed
  • Have an interest in HIV, HCV, and substance use disorders and working with vulnerable populations
  • Have familiarity with and appreciation of a harm reduction framework
  • Willingness to become a Certified Recovery Specialist – persons in recovery are welcome to apply
82

Field Based Community Health Worker Resume Examples & Samples

  • Ability to travel up to 40%
  • Must be able to support an 8 hour work shift between the hours of 7 AM and 7 PM PST
  • Experience with Medi-Cal
  • Knowledge of CA Medicaid & Medicare population
83

Community Health Worker Resume Examples & Samples

  • **This is a Grant Funded Position***
  • Bachelor’s degree in public health, social services or related field is required
  • Experience providing health education is preferred
  • Must have a valid Georgia driver’s license and reliable transportation
  • Must possess a good knowledge of interviewing techniques; of the surrounding community; program policies; and some knowledge of the health care systems
84

Instructor Community Health Worker Resume Examples & Samples

  • Prior classroom instruction and/or training experience in healthcare
  • Requires a current RN license and two years case management, care coordinator or navigator nursing experience
  • Must have current “Train-the Trainer” certificate issued by an agent of the Ohio Department of Health
  • Must be proficient with the use of computers to enter grades and attendance electronically
  • Must be able to develop and maintain excellent relationships with a diverse staff and student population
  • Ability to manage key metrics
  • Consistently demonstrate the highest levels of integrity
  • Possess great energy, strong interpersonal skills, and the ability to work effectively with a broad range of students
  • Credibility, presence, and excellent facilitation abilities are required
85

Bupe Pathways Community Health Worker Resume Examples & Samples

  • Supplemental questionnaire responses
  • Demonstrated knowledge of theories and practices related to health promotion
  • Demonstrated excellent communication skills with the ability to communicate complex information in a culturally appropriate, consistently respectful, and non-judgmental manner to a wide variety of audiences including people who may be drug impaired, mentally ill and/or angry
  • Demonstrated current knowledge of: (a) medically assisted therapy in relation to opioid use disorder; (b) street life, slang vocabularies and drug use practices; (c) harm reduction concepts and principles; and (d) local drug treatment, health care and criminal justice systems and resources
  • Demonstrated skill in delivering harm reduction interventions to drug users
  • Skill and comfort making cold contacts to engage potential needle exchange customers in outreach settings
  • Demonstrated ability to resolve conflict and defuse aggressive and/or violent behavior as verified by reference checks with previous employers and/or agencies in which service was performed
  • Demonstrated skill to set and maintain clear, professional, respectful boundaries and interactions with clients and fellow staff members
  • Demonstrated ability to work independently following established protocols and policies, and work effectively as a member of a team
  • Demonstrated skill in using a personal computer including Microsoft Office Suite and Epic
  • Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions
  • Staff may be required to play an active role in the event of a public health emergency, which may include changes in responsibilities and working hours
86

Community Health Worker Resume Examples & Samples

  • Demonstrated experience working appropriately and effectively with youth of color in particular with the predominantly African/Somali and Latino community
  • Established relationships as a trusted mentor with the predominantly African/Somali and Latino youth
  • Specialized training as a Community Health Worker in understanding violence as a public health issue
  • Experience using popular education (also known as empowerment education and Freirian education) specifically with youth and/or communities of color
  • Expert knowledge and demonstrated experience working with or navigating on behalf of youth within systems of care in NE and East Portland such as the justice system, school system, etc
  • Access to reliable transportation
  • Ability to work a flexible schedule including some nights and weekends
  • Bilingual Spanish KSA, with cultural specific expertise to Latino community or Bilingual Somali KSA with cultural expertise to African/Somali community
87

Community Health Worker Resume Examples & Samples

  • Conducts education and skill-building workshops for young adult patients with chronic conditions
  • Assists patients in gaining access to and navigating the health care system and other community based social services (i.e. behavioral health services, housing, legal, etc.)
  • Documents each patient served, monitors patient progress, maintains data collection logs and forms
  • Maintains frequent communication with patients to develop mentoring relationships and promote health self-management skills
  • Provides culturally and linguistically appropriate services and health education
  • Participates actively in regular supervisory and team meetings, training sessions, conferences, seminars and independent study. Participates in program and operational planning
  • Maintains a professional disposition while working with a multidisciplinary research team
  • Completes accurately, and in a timely manner, all-necessary forms, notes, and reports, and submits such documentation to his or her supervisor within designated timelines
  • Experience with inflammatory bowel disease, hypertension, chronic kidney disease, kidney transplant, systemic lupus erythematosus, juvenile dermatomysositis, juvenile idiopathic arthritis, or other chronic medical condition(s)
  • Strong interpersonal and social skills with demonstrated ability to collaborate with a variety of individuals from a wide range of personal backgrounds
  • Basic knowledge of Microsoft Office
88

Community Health Worker Resume Examples & Samples

  • Must live within: Polk County limits near Des Monies, IA or Warren County IA or Dallas County
  • Available to work 8 hours a day, 40 hours a week between 8:00am - 8:00pm (may change based on business needs)
  • Bachelor's Degree (or higher) in Social Work and / or Health Care Administration
  • LPN (Licensed Practical Nurse) licensure, CNA / HHA, or Medical Assistant
89

Field Based Community Health Worker Resume Examples & Samples

  • Work with clinical staff to integrate health care and service needs into a plan / recommendations for member care and service
  • Transfer the member to clinical staff to manage clinical needs, as identified
  • Help members connect with transportation resources and give appointment reminders in special circumstances
  • Transporting members is strictly prohibited
  • 1+ years of Medicaid / Medicare experience or 1+ years of experience as a Certified Community Health Worker or 1+ years of experience working in the community / community programs of 1+ years of experience working as a case manager
  • 1+ years of telephonic customer service experience
  • Ability to create, copy, edit, send, and save utilizing Microsoft Word, Microsoft Excel, and Microsoft Outlook
  • Must have reliable transportation and required insurance
90

Community Health Worker Resume Examples & Samples

  • Participate as a member of the Regional Care Coordination Team to coordinate care for members
  • Engage with the member in a variety of settings to establish an effective, professional relationship. Settings for engagement include but are not limited to; hospital, provider office, community agency, member’s home, telephonic or electronic communication
  • Accompany members to appointments and other social service encounters when necessary
  • Coordinate logistics to support care plan goals and interventions – reminders, transportation, and childcare arrangements - for members
  • Verify eligibility, previous enrollment history, demographics and current health status of each member
  • Contribute to assessments by gathering information from the member, family, provider and other stakeholders
  • Contribute to the development and implementation of care plan, reporting information to the Care Coordinator
  • Assist with the provision of health education and wellness materials as directed by the Care Coordinator(s) or Team Leader
  • Maintain appropriate documentation within protocols and guidelines of the Care Management program
  • Starts each intervention with members wondering, “What does the world look like for this person, and how can I meet him or her where they are? What are his or her unique needs, and how can CareSource help?” In each interaction, the employee will aspire to help the member to feel informed, empowered, and supported by CareSource
  • Looks for ways to improve the process to make the members experience with CareSource easier and shares with leadership to make it a standard, repeatable process
  • Regular travel to conduct member visits, provider visits and community based visits as needed to ensure effective administration of the program
  • High School Diploma or General Education Diploma (GED), is required
  • Minimum of two (2) years of experience in either volunteer or paid position working in community settings with at risk populations providing coordination of services is preferred
  • Proficient with Microsoft Office, including Outlook, Word and Excel
  • Sensitivity to and experience working within different cultures
  • Ability to identify problems and opportunities and communicate to management
  • Developing knowledge of local, state & federal healthcare laws and regulations & all company policies regarding case management practices
  • Demonstrate compassion, support and collaboration with members and families
  • Self-motivated and inquisitive
  • Comfort with asking pertinent questions
  • Ability to demonstrate and promote ethical conduct
  • Ability to develop positive relationships with all stakeholders
  • Awareness of community & state support resources
  • Organized , detail-oriented and conflict resolution skills
  • Ability to keep composure and professionalism during times of high emotional stress
  • Proven track record of demonstrating empathy and compassion for individuals
91

Community Health Worker Resume Examples & Samples

  • Initiate outreach efforts, face-to-face, related to targeted preventive health, maternity, care transitions and chronic condition initiatives
  • Educate member(s) on the importance of targeted preventive health services, assess opportunity for care management intervention and make appropriate referrals, including referrals to the Behavioral Health Managed Care Organization (BHMCO) as needed. Contact member(s), providers and community agencies to coordinate access to preventive health services
  • Develop a rapport with members and community centers to establish a supportive relationship which empowers members to take an active role in their health and wellness
  • Assist members with completing a Health Risk Assessment, identifies/providing direction to managing healthcare barriers (i.e. knowledge deficit, transportation, financial), scheduling appointments, and answering questions
  • Collaborate with human services providers such as Head Start Programs, WIC, community centers, and homeless shelters; as well as state agencies such as Children and Youth Services (CYS) and juvenile probation in the identification and outreach to members in need of services
  • Understand the Organization's lines of business and benefits for members in order to provide accurate and current information to member in the community
  • Contribute to the development and preparation of educational materials for members and providers
  • Conduct provider and community training on Early and Periodic Screening, Diagnostic and Treatment (EPSDT) services and other special preventive health initiatives
  • Provide summary and outcomes of training to management and peers
  • Participate in the development of programs that are effective, measurable and innovative, with a special emphasis on reaching at risk members
  • Represent the company at community events, including events sponsored by community centers
  • 1-2 years related experience preferably in a community outreach position
  • Act 33/34 and 73 clearances
  • Experience with Microsoft office products more focus on Word and Outlook
  • Experience in a health care related customer service or marketing environment that would demonstrate the ability to positively impact the engagement of members in the organization's condition and case management programs
  • Bilingual, Spanish speaking
  • Basic medical terminology background
  • Experience with the targeted community or population
  • Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services
  • The ability to interact well with peers, supervisors and customers and work as a team member
  • Ability to solve problems independently and creatively and be proactive, self-directed, assertive and creative in problem solving and system planning
  • Ability to handle many tasks simultaneously and respond to customers and their issues promptly
  • Possess good written and oral communication skills
  • Have an appreciation of cultural diversity and sensitivity towards the Medicaid population with demonstrated expertise in topics related to cultural competency including working with members with limited English proficiency. Be aware of issues members face related to healthcare including transportation, child care, lack of knowledge concerning preventive health, distrust of the system as well as other personal, social, financial barriers
  • Must demonstrate patience and empathy when interacting with members and all internal/external customers
92

Community Health Worker Resume Examples & Samples

  • Must be willing and able to work nights and weekends, as requested
  • High School Graduate/GED
  • Two years of directly related experience in health/social services
93

Community Health Worker Resume Examples & Samples

  • Two years work experience providing outreach services. Experience should include writing reports and maintaining records
  • Effective oral and written communications skills
  • Ability to establish and maintain effective working relationships
  • Ability to handle sensitive and confidential matters with discretion and tact
  • May be required to use personal automobile while conducting official business. Must possess a valid Maryland Non-Commercial Class C or Commercial Class B Driver’s license (CDL) if required to drive
94

Community Health Worker Resume Examples & Samples

  • Support teams at school in managing chronic disease at their centers
  • Work with identified students and their families providing education and resources needed to manage the chronic disease
  • Make home visits as necessary
  • Work with school nurse and administration to ensure that students with chronic disease have the support and resources they need
  • Work with treating physicians in the community to provide coordinate care for the students
  • Uses innovative, creative and culturally sensitive strategies to engage community members and promote individual, family and community wellness
  • Works with social service agencies, community sites and partners to navigate students and their families to health care services, education and prevention programs
  • Provides health information at community events as identified by the Lead Nurse Practitioner
  • Recruits community members to educational health events as identified by the Lead Nurse Practitioner
  • Delivers key educational messages and brochures/materials at each of the 16 CCHS SBHCs
  • Works to create linkages with agencies already providing services in the community for students and families
  • Maintains current knowledge of resources available in the community
  • Attends all required administrative meetings and trainings for the project
  • Maintains an open line of communication with the Lead Nurse Practitioner, center coordinators and center nurse practitioners
  • Provides timely reports including data and narrative to the Lead Nurse Practitioner on a monthly basis
  • Adheres to Christiana Care policy with regard to release of information and client confidentiality
  • Performs assigned work safely, adhering to established departmental safety rules and practices
  • Reliable transportation is required as work is often out of office in the community and materials need to be carried from location to location
95

Community Health Worker Resume Examples & Samples

  • Balance between in - home office work as well as going into the field for scheduled appointments
  • Field work to include travel to hospital locations within the local area
  • Bachelor's Degree (or higher) in Social Work, LPN (Licensed Practical Nurse) licensure, CNA / HHA, or High School diploma / GED with 3+ years of experience working within the community health setting in a health care role
  • Comfortable traveling 25% or more locally
  • Certified as a Community Health Worker or the ability to become certified by November 2017
  • Live in or near Newport / Bristol County, Washington County, or Providence / Northern County
  • Bilingual with English and other language
  • Knowledge of Rhode Island Medicaid & Medicare population
96

Care Management Community Health Worker Resume Examples & Samples

  • Administers risk assessment or intake interviews with patients and/or families and records this assessment in the patient's medical record; assesses patient's level of functioning, environment, appropriateness and adequacy of support system related to illness and ability to cope
  • Screens for any barriers to care such as substance abuse, neglect or housing
  • Assists in determining relevant goals and abilities which could include vocational or housing goals
  • Intervenes with patients and patient's representatives regarding emotional, behavioral, and financial barriers to current illness and/or disability
  • Pre-screens clients to determine health care/social service needs and communicates those needs to professional or paraprofessional personnel as necessary
  • Serves a resource and provides counseling and treatment related to Substance Abuse or palliative care or end of life planning
  • Monitor patient's adherence to health improvement or treatment plan
  • Coordinates any appropriate documentation (consents, assessment tools) to the staff or EHR
  • Assists with coordination and delivery of preventive health care programs or in coordination of housing or vocational placement
  • Serves as a resource and coordinates access local community resources and effectively assists families and patients in accessing appropriate resources to meet identified needs; coordinates referrals for patients of community services available and may contact those agencies/community-based organizations on clients' behalf; identifies and connects patients to community resources that will assist them in achieving good health outcomes; recruits volunteers to attend drug treatment programs at participating drug treatment centers
  • Serves as a liaison between Alameda Health System and community groups by providing information concerning relevant health/social service/community based programs in Alameda County
  • Coordinates patients care, such as arrange rides, appointment reminders, obtain medical records, communicate with specialty clinics, and care team consult
  • Provides consultation and education to team members regarding patient/family (social determinants) issues and community resources
  • Analyze client activities and integrate appropriate program activities/services; availability of community and governmental services and resources
  • Coordinates patient care activities with other members of the healthcare team, the patient, the patient's representatives, and community partners and makes referrals as appropriate
  • Maintains patient records, including patient assessments, plans interventions, patient/family involvement, outside agency communications and interdisciplinary contacts
  • Prepares case reports; documents assessment, progress notes and related information as required by Medicare, MediCal, Title 22 and other mandated regulations according to Department standards; prepares correspondence regarding patient intake or follow-up
97

Community Health Worker Resume Examples & Samples

  • Provide culturally and linguistically appropriate evidence-based education and referrals to resources
  • Participate in health promotion and outreach activities in the community, in conjunction with internal and external partners
  • Create connections between population served and health care systems
  • Advocate for culturally/linguistically appropriate services and support
  • Educate/advocate clients/families on how to navigate the health care system
  • Ensure eligible individuals have access to necessary services including but not limited to Cal Fresh, WIC, primary medical homes and health insurance
  • Build the capacity of clients/families to address health and social issues
  • Provide appropriate leadership, education, support and resources for community served
  • Actively participate in Community Benefit meetings, planning and reporting in a timely manner
  • Participate with all members of the Community Benefit staff to meet program goals
  • Communicate with Program Coordinators concerns and issues related to the completion of program goals
  • Maintain knowledge of trends and developments in the field of adult education and apply this knowledge appropriately
  • Demonstrates compliance with all hospital and department policies and procedures. Maintains compliance with annual safety and competency testing
  • Maintains cultural and linguistic competencies for population served
  • Maintains knowledge on community resources
  • Assists in locating appropriate health care services for clients/families
  • Ability to provide culturally and linguistically appropriate resources for population served
  • Ability to work as a team member with a wide variety of people in internal and external partnerships
  • Ability to advocate for clients and families utilizing excellent communication skills
  • Ability to communicate orally and in writing in Spanish and English
  • Ability to access daily transportation, has a valid California driver’s license and a good driving record
  • Ability to meet computer needs of assigned work duties
  • Ability to work non-standard work hours including evenings and weekends
  • Education:High school education. Bilingual, Spanish and English
  • Experience:Relationship with population to be served and teaching experience preferred
  • Training:Training in adult learning preferred
  • License:California Driver’s License
  • Certification: Preferred certification in Childbirth Education and/or Lactation Education, and/or Car Seat Technician, Application Assistance
98

Community Health Worker Resume Examples & Samples

  • One (1) year in a public or private social services agency
  • Basic knowledge of public benefits
  • Human Services certificate (21 units) or equivalent
  • Nurses Aide or Medical Assistant experience
  • Knowledge of local resources
  • Good interpersonal and communications skills; demonstrates good judgement in tactfully handling difficult situations
  • Ability to communicate in English both verbally and in writing
  • Has a basic knowledge of community resources, or demonstrates a willingness to learn
  • Exhibits the ability to adapt to multiple changes and priorities in workload and tolerate interruptions; ability to organize and systematize tasks and set priorities
  • Ability to perform vital signs (temperature, blood pressure, pulse, respirations), and weight check
  • Demonstrates consistent accuracy and follow-through in all tasks
  • Basic keyboard and computer skills
99

Community Health Worker Resume Examples & Samples

  • Conduct comprehensive member assessment that includes bio - psychosocial, functional, and behavioral health needs
  • Utilize motivational interviewing techniques to help member identify and understand their intrinsic goals and motivate members to engage in positive behavior change
  • Coordinate member access to health-related programs, services, and / or providers
  • Coordinate with providers to facilitate member care and / or services
  • Research member-related health information (e.g., medications, clinical records, policies, benefit information) using internal and external systems
  • Use desk top computer applications (e.g., Excel, Word, Outlook, Office Communicator) to summarize information (e.g., reports) or communicate member information to others
  • Document information (e.g., assessment information, member interactions, referrals, follow up plans) in relevant computer systems
  • Navigate multiple applications at once to obtain and / or document member information
  • Learn updates and changes to computer systems / applications and apply to navigate applications effectively
  • Navigate Virtual Call Center (VCC) system to receive inbound calls, make outbound calls, and document call time and activity appropriately
  • Must reside in Louisville, KY for at least 1+ years
  • Knowledge of Medicare Regulations
  • Experience in Managed Care
100

Bpci Community Health Worker Resume Examples & Samples

  • Works in conjunction with in-patient hospital case manager, BPCI staff to identify high risk patients being discharged to home
  • Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement to the patient while in the hospital setting as well as coordinating home visit date and time post discharge from the acute care setting
  • Work closely with ambulatory care managers to help ensure that patients have comprehensive and coordinated care. Follow-up with patients should be continuous from initial identification through closure. Perform home and geriatric screenings
  • Providing ongoing follow-up, basic motivational interviewing and goal setting with patients/families
  • Help patients set personal goals, and attend appointments with patients as needed
  • Provide referrals for services to community agencies as appropriate
  • Follow-up with patients via phone calls, and visits to other settings where patients can be found
  • Assist patients with completing applications and registration forms
  • 1-2 years experience working in a community based setting. Knowledge of some medical terminology preferred
101

Community Health Worker, WIC Nutrition Resume Examples & Samples

  • Submit weekly schedule of planned activities by sharing outlook calendar with program director
  • Update resource bulletin board at all sites on a monthly basis by physically going to the site
  • Work with patient support coordinators at MGH to improve referrals
  • Upholds procedures and systems to safeguard the confidentiality of all patient and employee information
  • Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety and other employee safety measures
  • Completes mandatory trainings as required
  • Creates, updates and/or manages local program’s social media platform
  • Scheduling Facebook posts on a weekly basis with the help of nutrition staff
  • Maintains social media page and website (creates a calendar for staff contributions on posts; schedules posts, updates information on website, responds to inquiries
  • Minimum: High School Diploma
  • Associate’s Degree in Communications, Health Care, Marketing preferred
  • Bilingual candidate strongly preferred
  • At least 3 years experience community engagement related experience preferred. Demonstrates a strong knowledge of community, neighborhoods of Chelsea, Revere, Winthrop, Charlestown, North/West End
  • Busy office with high people contact. Working evenings, Saturdays and Sundays is mandatory. Must have reliable transportation to travel to catchment areas on a regular basis
  • Ability to work independently and reliably in a fast-paced environment
  • Availability to work flexible schedule, including weekends, and evenings essential
  • Availability to travel across our catchment area on a daily basis
  • Demonstrates strong communication skills with coworkers and participants in a culturally sensitive manner
  • Demonstrates strong team work skills-being able to work efficiently with others towards a common goal
  • Demonstrates critical thinking and decision making capabilities
  • Sensitivity to the needs of participant population we serve
  • Is reliable and punctual
  • Technologically savvy and is able to keep up with website and social media web pages
  • Able to effectively communicate with participants, coworkers, other interdepartmental staff, and supervisors
102

Field Based Community Health Worker Resume Examples & Samples

  • Will seek out members that have had minimal contact with the organization and try to re-establish relationships
  • Candidates must be willing to travel up to 75% between the home office and the field
  • Must have access to reliable transportation that will enable you to travel to client and / or patient sites within a designated area
  • Bachelor's Degree (or higher) in social work and / or health care administration
  • Bilingual in Spanish and English
103

Community Health Worker Resume Examples & Samples

  • Monitor progress toward plan goals through evaluation of the effectiveness of programs and / or services provided
  • Use desk top computer applications (e.g., Microsoft Excel, Microsoft Word, Microsoft Outlook, Office Communicator) to summarize information (e.g., reports) or communicate member information to others
  • Must reside in Seattle, WA for at least 1+ years
  • Must be able to create, edit, save and send documents utilizing Microsoft Word and Microsoft Excel
  • Must be able to travel a 60+ mile radius
  • Community Health Worker (CHW) Certification
104

Community Health Worker Resume Examples & Samples

  • High school diploma or equivalent to fulfill DSHS First Steps requirements for Community Health Workers
  • One year full time experience working with community members or providing direct client services in a health or human service agency
  • Proven computer skills, including proficiency with Windows and the ability to use drop down menus, point and click software, and multiple screens
  • Proven ability to communicate effectively and respectfully with clients from a variety of socio-economic and cultural backgrounds (additional language skills preferred not required)
  • Proven ability to establish relationships with clients and make them feel comfortable with providers and services
  • Proven ability to communicate & problem solve effectively within a multidisciplinary team in a fast paced environment
  • Proven abilities in multi-tasking, prioritizing & organizing work while meeting deadlines; flexibility and ability to adapt to changing work environment
  • Proven ability to establish and maintain working relationships with staff at community agencies such as food banks and emergency housing
  • Knowledge of communities to which clients belong & the resources for families within those communities
  • Proven ability to follow a curriculum and teach key educational messages to individuals and groups
  • Ability to customize educational messages to promote behavioral change
  • Ability to refer clients to birth control, sexually transmitted disease treatment, HIV/AIDS & pregnancy options services
  • Ability to summarize and document information from client interactions according to program requirements and deadlines
  • Ability to enter computerized data with attention to detail and a high degree of accuracy
  • The following items are required with your application
  • Letter of interest indicating how you meet or exceed the qualifications for this position
  • Responses to Supplemental Questions
105

Community Health Worker, Lead Resume Examples & Samples

  • Experience working as a CHW/Promotora/Health /case manager/Navigator/Health Connector or similar position
  • Strong Supervisory Skills
  • Experience training CHWs
  • Experience working in community settings with low- income, and diverse populations of all ages (Including socially, culturally and socio-economic diverse individuals)
  • Experience advocating for clients
  • Relationships with health and community resources in Central New Mexico
  • Knowledge of HIPAA or other confidentiality rules and document protection
  • Experience working/interviewing clients that have medical, personal, family and/or behavioral health problems and helping them to navigate healthcare and social services systems
  • Assisting CHW’s in problem solving complex client issues
  • Editing/ reviewing reports of CHW’s under supervision
  • Experience linking clients to community programs and services
  • Knowledgeable of health and other resources available in the region for which she/he is applying
  • Experience helping community members in Bernalillo County to gain access to resources and overcome socio-economic barriers
  • Bilingual Spanish-English
106

Community Health Worker Resume Examples & Samples

  • Attend trainings and/or webinars related to behavioral health as assigned
  • Utilize necessary web based applications and other technologies on a variety of platforms to address population management goals and departmental needs
  • Prepare for and participate in any individual or team meetings/supervision as required by the department
  • Performs other duties as assigned or volunteered in alignment with NYULMC mission, goals and values
  • Assist Care/Case Management staff or take lead in conducting pre-visit planning and hospital discharge phone outreach (Program Dependent)
  • Assist Case/Care Manager with coordination of patient care in the community, when the patient is hospitalized, and during transition from hospital to home
  • Maintain caseload size established by the department and meet monthly outreach and engagement productivity requirements
  • Conduct outreach efforts in the community to engage high risk patients in case management services
  • Maintain electronic records and compile statistical data in accordance with the departments standards. Complete documentation within required time frames
  • Assist patients and their families with benefits, entitlements, and housing as well as any other identified needs that impact patients physical health and emotional well-being
  • Provide office and community based support services to patients (E.g.- Patient escorts to medical appointments, medical appointment reminders, assistance with obtaining medications from pharmacies, etc.)
  • Advocate for patients when barriers to care exist including language and literacy barriers, access to transportation, problems with insurance coverage, child care problems, appointment scheduling conflict, etc
  • Assist patient with accessing a full range of medical, behavioral health, chemical dependency, psychosocial, and community services including referral to self-help groups and community organizations
  • Determine patients care transitions needs via screening in various care settings (Emergency Room, hospital, at home, etc). Create transitional plan, when needed, with goals designed to address medical, behavioral health, and social determinants to improve health outcomes
107

Community Health Worker Resume Examples & Samples

  • Maintain electronic records and compile statistical data in accordance with the department’s standards. Complete documentation within required time frames
  • Assist patients and their families with benefits, entitlements, and housing as well as any other identified needs that impact patients’ physical health and emotional well-being
  • Determine patients’ care transitions needs via screening in various care settings (Emergency Room, hospital, at home, etc). Create transitional plan, when needed, with goals designed to address medical, behavioral health, and social determinants to improve health outcomes
108

Community Health Worker Resume Examples & Samples

  • Assist patient with accessing a full range of medical behavioral health chemical dependency psychosocial and community services including referral to self-help groups and community organizations
  • Advocate for patients when barriers to care exist. including language and literacy barriers access to transportation problems with insurance coverage child care problems appointment scheduling conflict
  • Assist Case/Care Manager with coordination of patient care in the community when the patient is hospitalized and during transition from hospital to home
  • Provide office and community based support services to patients (E.g.- Patient escorts to medical appointments medical appointment reminders assistance with obtaining medications from pharmacies
  • Assist patients and their families with benefits entitlements and housing as well as any other identified needs that impact patients physical health and emotional well-being
  • Maintain electronic records and compile statistical data in accordance with the departments standards. Complete clinical documentation within required time frames
  • Assist Care/Case Management staff in conducting pre-visit planning and hospital discharge phone outreach
  • Performs other duties as assigned or volunteered in alignment with LMC mission goals and values
  • Maintain caseload size established by the department and meets monthly outreach and engagement productivity requirements
109

Community Health Worker Resume Examples & Samples

  • Licensed Practical Nurse (LPN) in the state of MS
  • Must be able to support an 8-hour work shift between the hours of 7 AM and 7 PM
  • Must live in one of the following counties in Mississippi: DeSoto, Marshall or Benton
  • Ability to travel up to 40% within the local community
  • Ability to create, copy, edit, send & save utilizing Word, Excel & Outlook
  • Public / Community health background
  • Experience working in Managed Care, Behavioral Health and Substance Abuse, drug addiction, alcohol abuse, and / or working with the homeless population
  • Knowledge of MS Medicaid & Medicare population
110

Community Health Worker Resume Examples & Samples

  • **Must be located in: Cities Laramie, Cheyenne, Rawlins, Sweetland, and Torrington, WY or Counties Carbon County, Albany County, Laramie County, Platte County, Goshen County, and Niobrara County***
  • Bachelor’s degree in Social Work, Licensed Practical Nurse (LPN), CNA/HHA OR High School Diploma/GED with 3+ years of experience working within the community health setting in a health care role
  • Comfortable working an 8 hour shift Monday-Friday between hours of 8am-8pm
  • Comfortable traveling 20-35% of the time within the regions listed
  • Must live in or near cities Laramie, Cheyenne, Rawlins, Sweetland, and Torrington, WY or counties Carbon County, Albany County, Laramie County, Platte County, Goshen County, and Niobrara County
  • Knowledge of Wyoming Medicaid & Medicare population
111

Community Health Worker Resume Examples & Samples

  • **Must be located in: Cities Rock Springs, Riverton, or Jackson, WY or Counties Park County, Big Horn County, Teton County, Fremont County, Sublette County, Lincoln County, Sweetwater County, and Uinta County***
  • Bachelor’s Degree in Social Work, Licensed Practical Nurse (LPN), CNA / HHA OR a High School Diploma / GED with 3+ years of experience working within the community health setting in a health care role
  • Comfortable working an 8 - hour shift Monday - Friday between hours of 8am - 8pm
  • Experience using a computer and Microsoft Office (Microsoft Word, Microsoft Excel, and Microsoft Outlook)
  • Comfortable traveling 20 - 35% of the time within the regions listed
  • Must live in or live near cities: Rock Springs, Riverton, or Jackson, WY or counties: Park County, Big Horn County, Teton County, Fremont County, Sublette County, Lincoln County, Sweetwater County, and Uinta County
  • CHW Accreditation
  • Knowledge of Wyoming Medicaid and Medicare population
  • Experience working in the Behavioral field with Substance Abuse and / or Mental Health
  • Member of the Native American Community
112

Community Health Worker Resume Examples & Samples

  • Assessment & Management.Review self-pay census and assess under and uninsured patient and families for community, urgent and chronic care healthcare coverage and payer opportunities; receive referrals from community agencies and internal healthcare team members; understand the verification process through insurance websites and basic understanding of PFS billing process
  • Patient Care. Serve as liaison between patients and families, Rochester Regional Health Patient Financial Services, Rochester Regional Health affiliates and community agencies; initiate contact with patient/family/representative to assess necessary assistance and prioritization of needs; obtain Rochester Regional Health’s release of information, completion of Medicaid application, necessary Department of Social Services forms, explain Medicaid and FINA processes and follow-up needs
  • Document Management.Maintain reports, provide necessary documents and data by deadlines and upon request of supervision
113

Community Health Worker Resume Examples & Samples

  • Conduct patient outreach and engagement activities to designated health home patients, including face-to-face, mail, electronic, and telephone contact
  • Conduct outreach and engagement activities that support patient continuity of care, including re-engaging patients in care if they miss appointments and/or do not follow up on treatment
  • Conduct initial and interval needs assessments, including assessing barriers and assets (e.g., transportation, community barriers, social supports); patient and family or caregiver preferences; and language, literacy, and cultural preferences
  • Support the development and execution of patients’ care plans, including assisting patients in understanding care plans and instructions and tailoring communications to appropriate health literacy levels
  • Help patients set personal health goals and support adherence to those goals through identification of barriers and facilitators
  • Promote patient treatment adherence through assessing patient readiness to make changes; assisting patient in making changes to daily routines; identifying barriers; and assisting patients with developing strategies to address barriers
  • Provide informal counseling, behavioral change support, and assistance with goal setting and action planning
  • Assist patients with navigating health care and social service systems, including arranging
  • Creativity, flexibility, sound judgment, and ability to take initiative and work well within a team
  • Excellent time management and organizational skills. Demonstrated ability to work as an effective team member in a complex and fast-paced environment
  • Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and educationally diverse staff and clients
  • Positive attitude and be open to changing environment
  • Proficiency/mastery in written and verbal English language
  • Proficiency in completing program assessments and evaluations within a secure/password protected online database
  • Proficiency/mastery of core competencies in providing supportive non-clinical care in patients with co-morbidities including chronic obstructive pulmonary disease, diabetes mellitus, asthma, substance abuse and other chronic disease
  • Proficiency/mastery in effective communication, cultural responsiveness, professionalism, patient advocacy, public health application, limit-setting, motivational interviewing, conflict resolution and harm reduction
  • Excellent communication skills within a inpatient unit/health care team regarding client concerns
  • Verbal proficiency in 1 or more additional languages ( other than English) strongly preferred
  • Demonstrated ability to work as an effective team member in a complex and fast-paced environment
  • Verifiable good driving record and reliable transportation
  • Demonstrated technical experience with Microsoft Word, Excel (or similar databases), and Internet Explorer
  • Any combination of 3 years health/social services experience preferably in health care setting or community base organization
114

Health Plan Community Health Worker Resume Examples & Samples

  • Have an onsite presence of approximately 75-90% of time at a key provider and/or community partner
  • Serve as a primary on-site liaison between key provider and/or community partners and Molina
  • Assist Molina members on a walk-in/unscheduled basis
  • Independently problem-solve to connect Molina members to resources
  • Meet expected performance metrics to improve the health and social determinants of health of Molina members
  • Remove access and service barriers for Molina members and onsite provider/community partner
  • Identify ways to improve processes and expand programs to optimally serve Molina members plus overall Medicaid-eligible population
  • Facilitate filing of any expressed member grievance, supporting timely resolution
  • Serves as a community based member advocate and resource, using knowledge of the community and resources available to engage and assist vulnerable members in managing their healthcare needs
  • Minimum 1 year experience working with underserved or special needs populations, with varied health, economic and educational circumstances