Community Liaison Job Description

Community Liaison Job Description

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Community liaison provides consistent direction and management to all Regional Directors and Community Liaisons in the division to support strategic objectives across HIV Treatment and HIV Prevention.

Community Liaison Duties & Responsibilities

To write an effective community liaison job description, begin by listing detailed duties, responsibilities and expectations. We have included community liaison job description templates that you can modify and use.

Sample responsibilities for this position include:

Distributing and collecting Business, Residential and School Surveys, filled out by the community, providing important information on each business, residential buildings and school’s location
Administers university’s Department of Public Safety programs
Develops and monitors community services programs performance tracking tool
Provides leadership, guidance and supervision to staff, student workers, and/or volunteers
Serves as a Campus Security Authority (CSA) and mandatory reporter under the Clery Act based on university responsibilities
Document the change of students served about their academic achievement
Serves as public information liaison on projects
Develop and research ideas for written publication/communication on topics of moderate complexity
Compose written material for diverse healthcare audiences, across a variety of channels
Carefully curate content and remain responsive to evolving community needs and interests

Community Liaison Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Community Liaison

List any licenses or certifications required by the position: CPR, BLS, ASUME, MLH, CPI, PPD

Education for Community Liaison

Typically a job would require a certain level of education.

Employers hiring for the community liaison job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Marketing, Education, Business/Administration, Healthcare, Health, Health Care, Medical, Social Work, Nursing, Business

Skills for Community Liaison

Desired skills for community liaison include:

Client relationship management tool for tracking leads
HIV disease state is desired
Prior experience working in
With community-based organizations and patient populations in HIV is desired
Community in meeting the education needs of children and youth
Methods and procedures for effectively involving home
School
Basic office software necessary
Business and community guidelines
Excel

Desired experience for community liaison includes:

Ability and willingness to travel within the southeastern HPRN region regularly and to Denver on an as-needed basis
Comfort with learning to use unfamiliar applications or databases
Ability to work in a team and independently and remotely
Three years’ experience in health care
Experience in primary care practice setting
Readiness to teach medical teams

Community Liaison Examples

1

Community Liaison Job Description

Job Description Example
Our growing company is hiring for a community liaison. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for community liaison
  • Use web analytics measurement tools to regularly provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives
  • Establish and maintain extensive contacts with key sources to identify story themes and newsworthy events to promote and disseminate information
  • Regularly attend planning meetings and teleconferences (e.g., Monthly NRHI engagement meetings, CERC progress update meetings)
  • Plan and manage community virtual events and create user presence opportunities at existing events
  • Manage production of own publications/communications and adhere to deadlines
  • Work with CERC staff to align messages and coordinate the release of deliverables across programs
  • Maintain CERC department style standards
  • Identifying, facilitating and securing access to needed medical and mental health care services and appointments, social service benefits and community resources for enrolled Health Home member/family
  • Administering standardized health risk screening tools
  • Documenting all Health Home encounters into the GSI platform
Qualifications for community liaison
  • 2 years of experience with data interpretation and health promotion
  • 1 year of experience recruiting schools and districts to conduct externally initiated surveys or other non-academic involvement
  • Experience writing technical reports and manuscripts
  • Excellent ability to navigate and overcome administrative resistance to survey participation • Creative thinking and barrier removal for survey administration
  • Literacy in word processing, spreadsheet, database software programs
  • Experience with youth consent processes
2

Community Liaison Job Description

Job Description Example
Our company is looking to fill the role of community liaison. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for community liaison
  • Maintaining documentation requirements as in accordance to New York State Department of Health - Standards for Health Home Programs
  • Working in collaboration with other care team members and care providers both in the facility and in the community
  • Providing crisis intervention services and communicates with member's family and caregivers to support care plan goals, health education and integration of care
  • Assisting members in scheduling appointments for clinical/medical and other community-based social services and escorting the member/family to clinic and other community-based agencies as needed to ensure access to services
  • Identify, facilitate and secure access to needed medical and mental health care services and appointments, social service benefits and community resources for enrolled Health Home member/family
  • Administer standardized health risk screening tools
  • Document all Health Home encounters into the GSI platform
  • Conduct community-based visits as needed, including hospital visits, home visits
  • Maintain documentation requirements as in accordance to New York State Department of Health - Standards for Health Home Programs
  • Work in collaboration with other care team members and care providers both in the facility and in the community
Qualifications for community liaison
  • 10 years of mortgage experience with a specialty in CRA
  • General understanding of administrative functions, internet research, word processing, written and oral communication
  • Working knowledge of GSI, Quadra Med, Soarian Financials, Unity, EPACES, HHS Connect, Groupwise, and Health Commerce System /Medicaid Assistance Program Portal (MAPP)
  • Provide crisis intervention services and communicates with member's family and caregivers to support care plan goals, health education and integration of care
  • Assist members in scheduling appointments for clinical/medical and other community-based social services and escorts the member/family to clinic and other community-based agencies as needed to ensure access to services
  • Provide input on planning educational programming including incorporating input from Cornell faculty and an advisory committee
3

Community Liaison Job Description

Job Description Example
Our growing company is looking for a community liaison. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for community liaison
  • Provide input on developing related budgets
  • Responsible for opening/closing the CRC on a daily basis and upkeep of the CRC to ensure a safe, informative, and welcoming environment for community residents
  • Researches and plans promotional and community health-focused events at the CRC coordinating simple to complex events and projects including but not limited to developing, maintaining, and distributing CRC monthly calendar of community events and/or activities
  • Conducts presentations, workshops and/or classes at the CRC
  • Performs project support and other duties as assigned
  • Help present the project at Community Board meetings
  • Develop and maintain email lists of affected/interested residents and businesses
  • Communicate regularly regarding service disruptions and other construction impacts to residents and businesses
  • Walk the site every day to understand status of the project and be available to residents and businesses to discuss current and upcoming disruptions
  • Maintain daily records of interactions and problems
Qualifications for community liaison
  • At least 3 years of experience in a CRA related role
  • Demonstrated skills in effectively communicating information through oral, written, and visual channels using traditional educational tools innovative applications of electronic technology
  • Answer all calls pertaining to customer complaints
  • Degree in communications, business, or closely related subject OR equivalent experience
  • Previous construction liaison experience
  • Demonstrated commitment to working with residents to solve problems
4

Community Liaison Job Description

Job Description Example
Our company is looking for a community liaison. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for community liaison
  • Invites employers, worksource center, OA/CTS, and community individuals or groups to visit and tour the center
  • Coordinates with center staff any community projects in which students might participate to partner with the community, activities that bring the community to the center
  • Maintains current information on center contacts and participation in community activities
  • Establishes and develops meaningful relationships and partnerships with local and distant employers, business and community leaders, work force investment boards, youth councils, and one-stops employment centers
  • Communicates with surrounding communities regarding Job Corps activities and plans that affect the communities
  • Maintains continuous contact with appropriate center staff
  • Coordinates and conduct center tours for visiting schools, businesses, prospective students and family members, community leaders
  • Regularly assesses and audits areas of responsibility for contractual compliance and quality delivery of services
  • Maintaining an up to date contact list of all relevant community members/residents, elected officials, city agency employees, Business Improvement Districts (BIDS), and field office and contractor staff
  • Sending out scheduling updates for test pits and major work, including a weekly look-ahead bulletin
Qualifications for community liaison
  • Minimum of working medical knowledge required
  • Sending out water shut off notifications
  • Sending out notifications and updates relating, but not limited to bus stop closures, detours, parking suspensions, night work, important meetings, street closures, equipment storage, water shut downs
  • Sending out a Monthly Newsletter
  • Responding to emails and phone calls from the community/residents, elected officials, and city agencies - regarding complaints, questions, and concerns that relate to the project
  • Sending out weekly reports to the Office of Community Outreach and Notification (OCON) at the Department of Design and Construction (DDC)
5

Community Liaison Job Description

Job Description Example
Our company is searching for experienced candidates for the position of community liaison. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for community liaison
  • Maintaining an issues log for the project, chronicling all relevant complaints, questions and concerns received from the community
  • Attending the monthly Community Board meetings
  • Attending the bi-monthly CCL meeting, this usually takes place at DDC headquarters in Long Island City
  • Receiving event advisories and notifications from DOT, to ensure work does not conflict with planned events
  • Sales driven plans and development
  • Profiling sources
  • Building relationships with referrals sources
  • Educating community and sources on care offered
  • Hospice Medicare criteria and eligibility
  • 5 years Sales and Marketing experience (Healthcare field preferred)
Qualifications for community liaison
  • Strong organizational skills including the ability to prioritize, meet deadlines, be responsive to all stakeholders, and maintain consistent attention to details
  • Previous experience as a Community Construction Liaison
  • 2 years Acute Hospital experience
  • 1 year Home Health experience or Utilization Review (minimum)
  • Must maintain active driver’s license and auto insurance
  • Hospice criteria and eligibility

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