Clinical Liaison Job Description
Clinical liaison
provides onsite coordination of patient infusion services, required documentation for initiation of services, and when appropriate pre-discharge education with the patient and/ or care provider.
Clinical Liaison Duties & Responsibilities
To write an effective clinical liaison job description, begin by listing detailed duties, responsibilities and expectations. We have included clinical liaison job description templates that you can modify and use.
Sample responsibilities for this position include:
Provides leadership and mentors clinical and nurse liaisons that result in further growth and development of the team and department
Participates in development of strategic marketing plan and development of marketing material
Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives
Participates in development of program that complements LTACH length of stay needs
Creates target lists of contacts and decision makers in assigned hospitals
Demonstrates positive referrer satisfaction and account retention
Educates potential patients and families on acute rehabilitation and benefits of program(s)
Supports Sales and Marketing through educational programs, tours, meetings, in assigned hospitals
Develops strategies to grow market share in core business lines in assigned hospitals
Completes preadmission assessments timely, thoroughly and so it justifies the admission decision
Clinical Liaison Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Clinical Liaison
List any licenses or certifications required by the position: CPR, AHA, BCLS, BLS, FIM, OCN, RN, BSN, ACLS
Education for Clinical Liaison
Typically a job would require a certain level of education.
Employers hiring for the clinical liaison job most commonly would prefer for their future employee to have a relevant degree such as Master's and Bachelor's Degree in Social Work, Education, School of Social Work, Healthcare, Nursing, Psychology, Sociology, Marketing, Health, Therapy
Skills for Clinical Liaison
Desired skills for clinical liaison include:
Acute hospitals and post-acute settings
Physician relations and interfacing with insurance companies
Local provider and medical communities
Comprehensive understanding of potential care plan needs for the patient and coordination of necessary resources
Facility protocols and industry regulations
Medicare eligibility requirements
Aging process for the planning and delivery of age-appropriate care
Development
Growth
Care plan development techniques
Desired experience for clinical liaison includes:
Assists in orientation and training of new liaisons to team or to the rehab division
Coordinates the preadmission process with the Admission Department through effective communication providing timely and appropriate documentation including the preadmission assessment, acute care hospital face sheets, insurance information Fosters teamwork throughout entire process
Collaborates with program coordinators, nursing, pharmacy medicine on complex referrals
Develops and maintains positive business relationships with key referrers in assigned hospital(s)
Educates referrers on the differences in levels of care specialization of the Hospitals programs
Helps to coordinate and assists at health fairs, educational programs, and other various marketing activities
Clinical Liaison Examples
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Clinical Liaison Job Description
Job Description Example
Our company is hiring for a clinical liaison. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for clinical liaison
- Provide a concierge type service to all levels of client staff including science, study delivery, data managers, and affiliate personnel
- Facilitate budget management and issue resolution
- Create a culture of continuous improvement, quality, and productivity through consistency in global partnership processes and procedures
- Complete clinical assessments and determine appropriateness, working cohesively with care team members for a safe, seamless transition in 3 Louisville, KY centers
- Meets targeted number of tours for families and referral sources per week
- Coordinate/host a minimum of one onsite annual educational program per year for care of providers in market region on an LTAC related topic
- Out of office contact goal is an average of 8 face to face calls per day
- Participates in community activities including Trade Shows
- At least one per quarter
- Timely response to referrals
Qualifications for clinical liaison
- Responds to calls for assessments within one hour of call
- Works cooperatively with DBD and Admissions coordinator to determine the patients appropriate for admission to the LTAC
- Goals met for predetermined monthly census
- Works well with all LTAC departments to the benefit of patients and their families
- Participates in interdisciplinary collaboration for plan of care for patients and families
- Demonstrates a supportive learning attitude
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Clinical Liaison Job Description
Job Description Example
Our innovative and growing company is looking for a clinical liaison. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for clinical liaison
- Demonstrates respect for the diversity of other team members
- Is prompt and on time for meetings and educational programs
- Maintain high level of fiscal responsibility, always staying within budget for all expenses
- Timely and accurate reporting of expenses
- Keeps up to date records for attendees at events
- Timely and accurate expense reporting
- Submits expense reports with receipts mileage for reimbursement
- Upon request for admission by referring hospitals, timely complete assessments and paperwork to achieve targeted # of admissions per referral facility
- Meets predetermined # of educational presentations, in-services, and educational activities to key referral sources in territory/quarter
- Meets budget for facility as set forth in CON
Qualifications for clinical liaison
- Obtains accurate pre-admission assessment with relevant data
- Patient admitted matches assessment
- Attends professional seminar or CEU related to a sales/marketing topic
- Documentation required
- 16 hours of community volunteer hours per year
- Uses skill in improvising
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Clinical Liaison Job Description
Job Description Example
Our company is searching for experienced candidates for the position of clinical liaison. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for clinical liaison
- Is clever in devising fresh approaches to problem solving
- Demonstrates patient/customer focused, compassionate behavior
- Uses empathic listening to patient/customer and family
- Does what is best for the patient/customer
- Makes improvements by introducing something new
- Is a creative risk taker
- Cooperates and collaborates with team members and others
- Achieves consensus/agrees to proceed with no hidden reservation
- Models a synergistic approach with staff and others
- Takes responsibility for decisions, actions and results
Qualifications for clinical liaison
- Practices financial responsibility
- Plans proactively for success
- Is energetic and energizing
- Embraces cultural change
- Is enthusiastic and committed
- Demonstrates knowledge of role in Emergency Preparedness Program, participates in Disaster Drills as appropriate
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Clinical Liaison Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of clinical liaison. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for clinical liaison
- Sales and marketing training experience (Preferred)
- Current license of Registered Nurse or Licensed Practice Nurse in Florida, or Licensure from another State with verification of application and eligibility for Florida licensure by endorsement, or Current AS degree in Respiratory Therapy, or Current Florida Respiratory Therapy Licensure
- Communicates to patients and families rehabilitation and facility options
- Coordinates appointments/ luncheons to physicians and office staff, hospital case managers/social workers/discharge planners
- Assists in implementing community events involving referral sources
- Works with insurers and managed care companies to educate about Rehab services and capabilities
- Provides information to patient and family and significant other regarding rehab process
- Promotes a positive relationship with referral sources
- Networks with families and patients to explain rehab services and reimbursement
- Tours families through facilities
Qualifications for clinical liaison
- Social Work experience - preferred
- Sub-Acute and Skilled Nursing Facility experience preferred
- Active Professional License required (RN), BS preferred
- Must maintain valid Oklahoma driver’s license
- Ability to communicate effectively with all members of the health care delivery team
- Or virtual environment is required
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Clinical Liaison Job Description
Job Description Example
Our innovative and growing company is hiring for a clinical liaison. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for clinical liaison
- Increases referrals from existing sources and new referral sources by educating about programs/services
- Calls on referral sources each week
- Sponsors/hosts on-site functions with referral sources to attract business
- Identifies and reports competitive services to the team
- Prepares statistical reports and tracks information for management regarding referring physicians, hospitals, and diagnosis of patient, reasons for denials, total referrals
- Reviews medical records, recommends appropriate rehab setting based on medical necessity, patient needs, physical capability, cognition, age level and rehab potential
- Composes marketing brochures and collaterals, including case studies to share with referral sources
- Communicates recommendations to Rehab physicians, social services, and nursing staff and provides completed assessment upon admission to unit
- Knowledge of CMS Regulatory Requirements
- Marketing Ability
Qualifications for clinical liaison
- Licensure in a healthcare related field
- Three years healthcare related experience (Preferred)
- One-year sales/marketing experience or experience in acute rehab marketing (Preferred)
- Has a Master of Social Work (MSW) degree from a school of social work accredited by the Council on Social Work Education
- Has a baccalaureate degree in social work from an institution accredited by the Council on Social Work Education
- Understand and effectively communicate scientific and medical information to both internal and external customers