Banking Operations Resume Samples

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BS
B Stark
Bart
Stark
9715 Feeney Street
New York
NY
+1 (555) 867 4209
9715 Feeney Street
New York
NY
Phone
p +1 (555) 867 4209
Experience Experience
New York, NY
Banking Operations Analyst
New York, NY
Rempel, Schultz and Kerluke
New York, NY
Banking Operations Analyst
  • Assist in processing payments and PDN’s and providing Closure Letters
  • Identify and participate in the development of system driven process improvements
  • Assist in providing and negotiating payment plans with clients
  • Receive training in and assist with the review, analysis and processing of cash receipt documents
  • Performs BCP/ DR exercises to continue to maintain service resiliency and redundancy
  • Adhere to best practices and internal controls within project and work teams
  • 5) Assist in advancing the discipline and practice of effective governance and oversight across operating units
Chicago, IL
Private Banking Operations
Chicago, IL
Veum, Buckridge and Hane
Chicago, IL
Private Banking Operations
  • Continuous improvement and change management mindset, questioning conventional ways of managing the business and driving change to improve processes
  • 4 Assist in the development of unit cost
  • Perform transactional adjustments to client accounts requiring corrections
  • Work with other areas of the firm, and IT to improve existing processes
  • Daily Perform of Cash Management Requests
  • Create and support various management reporting tools
  • Work with control team to improve existing processes
present
Boston, MA
Banking Operations Specialist
Boston, MA
Goodwin-Hoeger
present
Boston, MA
Banking Operations Specialist
present
  • This is a high performing risk-focused unit which operates with an ethos of innovation, continual improvement and process development
  • Provide Feedback to management on areas of improvement
  • Co-ordination and management manual adjustments in Algo and SDT and collecting necessary approvals for any new adjustments
  • Prepare or assist in the preparation of Daily Activity Reporting which provides P/L information to the business unit and senior management
  • Provide feedback to management on areas of improvement
  • Developing processes, systems and procedures to improve process efficiency and establish best practice
  • Assist in the creation and keeping up to date procedures for performed reconciliations / processes
Education Education
Bachelor’s Degree in Structure
Bachelor’s Degree in Structure
East Carolina University
Bachelor’s Degree in Structure
Skills Skills
  • Strong communication skills, verbally and in writing, esp. ability to explain issues in assertive and professional manner (English)
  • Excellent capabilities in developing high-quality content (e.g. for reports, presentations, special projects) with attention to detail and accuracy in delivery
  • Analytical skills, ability to conduct profitability and implementation / effort analysis
  • Pro-active and highly motivated – desire to question beyond the basics, goal orientated and drives for resolution of problems
  • Cultivating a solid knowledge of cash products, systems and markets
  • Strong Attention to detail
  • Good Problem solving skills; ability to prioritize multiple and competing tasks
  • Excellent time management and an ability to work to strict deadlines
  • Strong organisational skills with the ability to prioritise work
  • Ability to multi-task, working to deadlines accommodating varying levels of volume without deterioration in task quality
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15 Banking Operations resume templates

1

Administrator, Banking Operations Resume Examples & Samples

  • Good organisational, prioritisation skills
  • Provide clients with prompt responses to service issues or queries in a professional manner, that consistently exceeds clients expectations
  • Taking an active part in on the job staff training
  • Scanning and validating daily correspondence electronically, in addition to the manual filing and archiving
  • Special Presentations In
  • Understand process for cheque returns, all currencies, both inward and outward
2

Banking Operations Specialist Resume Examples & Samples

  • Specialised and Common Depository Desk
  • Domestic Market Desk
  • Issuance Desk
  • Data Administration Desk
  • Rate Calculation Desk
  • Cash Reconciliation Desk
  • Principal Paying Agency Desk
  • Account Bank Desk
  • Custody Payment & Settlements Desk
  • Ensure a strong understanding of the Product and inter dependencies within the Agency & Trust Group
  • To ensure timely and accurate processing of instructions, payments and documentation
  • Developing processes, systems and procedures to improve process efficiency and establish best practice
  • Reviewing current manual processes and developing effective solutions so as to eliminate manual intervention
  • Acting as a driver for continued process improvement while maintaining high standards of work
  • Prevent, resolve and analyse exceptional errors or claims to create streamline minimal risk processes
  • Conducting staff training to ensure that all team members are aware of relevant procedures and applicable policies in order to carry out their duties competently and effectively when a process has been updated
  • Ensuring time-sensitive duties are promptly completed
  • Ensuring all queries are dealt with in a timely manner
  • Microsoft Office skills, problem solving, ability to communicate (internally and externally)
  • Awareness of procedures/controls and risks involved, customer focus, flexibility, process improvements, analytical skills
  • Excellent time management and an ability to work to strict deadlines
  • A flexible approach to work is essential
  • Must be able to prioritise and work to very tight deadlines
  • Must have good interpersonal skills and be able to work in a tightly knit team
  • Good negotiation skills and experience dealing with third-party providers
  • Demonstrable confidence in dealing with customers and internal parties
3

Banking Operations Specialist Resume Examples & Samples

  • To ensure timely processing of client instructions
  • To enhance processes, systems and procedures to improve efficiency and establish best practice
  • To review current manual process and develop effective solutions so as to eliminate the need for manual intervention
  • To act as a driver for continued process improvement while maintaining high standards of work
  • To resolve, analyse and prevent reoccurrence of exceptional errors or claims in order to minimise / mitigate risk
  • To conduct staff training to ensure that all team members are aware of relevant procedures and applicable policies in order to carry out their duties competently and effectively
  • To ensure that time-sensitive duties are completed prior to cut-off deadlines
  • To ensure that all client queries are dealt with in a timely and accurate manner
  • Proven problem solving ability
  • Ability to comprehend complex procedures,
  • Underlying controls and risks involved
  • Flexibility to work demands
  • Track record of process improvement
4

Banking Operations Specialist Resume Examples & Samples

  • Covering multiple regions, products and entities
  • Daily and month end reconciliations of operations core trade capture systems to the firms books and records (PeopleSoft)
  • Ensure all breaks are resolved on a timely basis. Escalation to manager of all breaks over T+1
  • Assist in the production of metrics for internal reporting and daily reporting to London manager
  • Assist in the creation of training manuals / user guides for CCVal area of responsibility
  • University Degree required as minimum
  • Good English Language experience
  • Understanding of Balance sheet and general accounting principals
5

Banking Operations Analyst With English 13 Resume Examples & Samples

  • Equity sales support processes and operations
  • Equity trades allocations and amendment
  • Trades fails control
  • New accounts processing
  • Daily interaction with internal and external Counterparties
6

Banking Operations Specialist Resume Examples & Samples

  • Work in an environment with a heavy concentration of direct internal and external client interaction (measured by periodic survey and feedback)
  • Primary responsibilities: All asset movements for prime services clients as requested by Client Services Representatives which include Wire transfers, Security receipts/deliveries, and executing journal entries
  • Resolve same day/next day client inquires related to asset movements
  • Ability to build good relationship within the team and Front Office
  • Communications – ability to communicate effectively within the team and Front Office
  • Excel, (pivot spreadsheets)
7

Banking Operations Specialist Resume Examples & Samples

  • Candidate will be responsible for processing all stock loan recalls, based on industrywide deadlines
  • Candidate will be responsible for daily interaction with borrowing counterparts, SBL trading desk and custodian lenders to resolve trade exceptions and issues in a timely manner
  • Candidate will be responsible for processing securities lending trade life cycle events, including trade-re-rates, return call backs, and corporate action entitlement booking
  • Candidate will provide trade support to the Securities Lending and Fixed Income Repo trading desks and will be expected to interact daily with Front office representatives on client requests and issues, within agreed upon service level response timeframes
  • Candidate will be responsible for the collation and distribution of key reconcilliation reports on a daily and monthly basis, displaying superior attention to detail and responsiveness
  • At least 2 years experience in Operations role at CS
  • Prior knowledge of securities lending preferred but not required
  • Able to problem solve quickly and work under pressure
  • Strong Excel skills and comfortable using Excel spreadsheets
  • Strong communication skills, both verbal and written,
  • Abilitiy to handle high volume, time bound daily tasks
  • Work well within a team
  • Display strong client facing skills
  • Must be able to adapt to changing environments and new technology
  • Take full ownership of their daily tasks and use sound judgement to escalate issues to management appropriately
8

Banking Operations Specialist Resume Examples & Samples

  • Analytical skills, ability to conduct profitability and implementation / effort analysis
  • Very good MS Office skills
  • Good knowledge of financial products would be an asset
  • Experience in an international, multicultural working environment
  • Team-oriented experience
  • High degree of structure and self organisation
  • Fluent written and verbal communication skills in German or English are required
9

Banking Operations Specialist Resume Examples & Samples

  • Gain an understanding of PrimeSwap architecture and Control Account processes
  • Develop relationships with assigned clients and provide excellent client service
  • Work on ad-hoc projects to improve processing efficiency for front to back business partners
  • IB Operations experience a plus
10

Mgr-banking Operations Resume Examples & Samples

  • Managing a portion of the team’s daily deliverables, assisting with tasks and acting as senior point of escalation where appropriate
  • Working as a cleared derivatives specialist within the control team in North America and providing cleared derivatives support to regional control teams
  • Monitor and develop risk framework to meet goals established in management business plan. Creation and development of Key Risk Indicators (KRI’s)
  • Contribute to annual internal and external audits (including regulatory audits from CME). Coordinating management response and providing auditors with the required data
  • Daily collation and distribution of management information relating to CCVaL activities
  • Completion of a number of specific control activities such as reconciling GMI postings against those in the general ledger
  • Responsible for reviewing Client Money Calculations for cleared derivatives in line with CFTC rules
  • Responsible for ensuring that the team is operating in adherence with all CS policies and exchange/ regulatory requirements
  • Degree educated – ideally in maths, economics, science or engineering
  • Background in Cleared Derivatives and/or financial account
  • A proven ability to accomplish tasks with thoroughness and accuracy
  • Previous customer engagement and relationship building
  • Experience of working within a large organisation – preferably investment banking
  • Demonstrable ability to analyse information and develop solutions
11

Banking Operations Specialist With English Resume Examples & Samples

  • Amendments and activities that match the individual expectations of the internal clients
  • Quality control reponsibilities within the Reference Data business process
  • Proactive approach within the most important project initiatives carried out in the respective Operations area
  • Active contribution towards building a highly- motivated team of process specialists
  • Passion and eagerness to obtain new knowledge as well as openness for new challenges
12

Banking Operations Specialist Resume Examples & Samples

  • Matching trades between exchange and front office using CS applications
  • Accepting trades from executing brokers. Giving up Credit Suisse execution only trades to clearing brokers
  • Trade allocations across client accounts
  • Providing support and answering calls from different counterparties (ie. Front Office, external brokers)
  • Very good english language knowledge - both writing and speaking
13

Banking Operations Spec Resume Examples & Samples

  • Must be very attentive to detail
  • Posses the ability to communicate discrepancies clearly
  • Must also be able to quickly navigate through several PC applications and adapt quickly to changes with internal systems
  • Intellimatch knowledge will be viewed favorably
  • Control minded
14

Banking Operations Specialist Resume Examples & Samples

  • Excellent MS Office skills
  • Outstanding organisational and communication skills
  • Ability to cooperate with people across various locations
  • Some experience in international environment would be beneficial
15

Banking Operations Specialist Resume Examples & Samples

  • Draft structured Equity DerivativesISDA confirmations, four-eye check of confirmations and follow up on aged outstanding items
  • Analyse diverse set of data and present proposals based on analysis for Derivative Regulatory Reform purposes and articulate requirements for further regulatory compliance
  • Work with the project teams and provide SME expertise for timely confirmations including template standardisation of products/improvement of existing templates for automation purposes
  • Timely and accurate query resolution with Trade Management,, Product Control, FO and CS affiliates
  • Stay abreast of industry changes and requirements/regulatory targets and product template developments
  • Seek to constantly improve current documentation controls to further eliminate risk and provide viable proposals for increased control (including template control)
  • Ability to adjust to change and display a flexible personality and mind set
  • Develop soft skills with a view to potentially take on supervisory/managerial responsibilities
  • Strong organisational skills with the ability to prioritise work
  • Confident personality, as liaison with Front Office, Legal Department, other Ops Dept. and clients is a fundamental part of the role - exceptional customer service skills
  • Pro-active and highly motivated – desire to question beyond the basics, goal orientated and drives for resolution of problems
  • High levels of accuracy and attention to details
  • Ensure communication skills allow for adequate escalation
  • Understand overall business requirements and Operations strategy
  • Understand and support system implementations
  • Report in a timely manner, any issues which have possible risk effects on the business
  • Ability to multi-task, work to deadlines and accommodate varying levels of volume and priorities
16

Banking Operations Analyst Resume Examples & Samples

  • Strong communication and client service skills
  • Ability to forge solid working relationships with the Credit Suisse front and middle office teams
  • Understanding of Collateral Management functions will be an advantage, but not a pre-requisite
17

Teamleader Banking Operations With German Resume Examples & Samples

  • Leadership, coaching and development for the staff
  • Attract, develop, motivate and retain top talent
  • Support our deliveries around Market and internal Initiatives – participate in driving initiatives and demonstrating CS as a key player in the industry
  • Organise a shift working Team
  • Support cross training of team to develop skill sets
  • Identify and complete control reviews
  • Team functions: Check and process flagged SWIFT messages and payments, applying the embargo guidelines and current sanction lists (sanctions on countries and individuals) Carry out investigations with banks and internal units (Compliance, relationship managers, affected specialist units) Monitor flagged messages and payments that require further investigation Document embargo cases in appropriate lists and reports Review the relevant internal policies and current sanction lists and their impact on banking transactions and correspondence
  • Work as part of a 3-shift pattern (Monday - Friday between 5 a.m. and midnight)
  • Very good command of English and/or German
  • Participate on daily Team functions including shift operation
  • Demonstrate taking ownership and is accountable for actions/decisions
  • Interest in international relations
18

Banking Operations Specialist Resume Examples & Samples

  • Multi tasking skills / time management
  • Strong desire to learn
  • Control & client service focused
19

Banking Operations Specialist Resume Examples & Samples

  • Complete daily timely and accurate Front Office / Back Office (FOBO) reconciliations, as detailed in the procedure and checklist
  • Prioritize and investigating exceptions
  • Escalate and communicate effectively exceptions to trade support clearing, front and middle office teams for review and correction
  • Ownership the break/s until complete resolution
  • Strong teamwork to ensure all breaks are reconciled, escalated and actioned
  • Very good English language knowledge - both writing and speaking
20

Banking Operations Specialist Resume Examples & Samples

  • Ownership of client reporting process. It is aimed at supplying respective external clients with the necessary data regarding investment funds - performance, risk/reward profile, holdings,investment guidelines monitoring, operational aspects (custody, fund accounting, transfer agency). The process is based on the databases containing static and dynamic information about the broad range of investment products
  • Additional contribution in monthly reports intended for investors (funds' factsheets)
  • Close cooperation with key internal stakeholders related to various aspects of Asset Management - i.e. client office, portfolio and risk management, marketing and legal reporting
  • Collaboration with the data providers i.e. Bloomberg, Reuters, Morningstar. Maintenance of a good flow of information and partnership with external counterparts
  • Content wise quality control over the certain parts of reporting processes
  • Possibilities of taking part in many internal and external trainings. Interesting career development opportunities
  • Developed analytical and problem solving capabilities
  • Ability to work in a multi-task environment, as a subject matter expert, good work organizing skills
  • Strong communication skills, verbally and in writing, esp. ability to explain issues in assertive and professional manner (English)
  • 2 years of experience in finance, audit or indirectly related roles would be appreciated
  • Good level of skills related to MS Office environment (in particular MS Excel. and MS Access)
21

Banking Operations Specialist Resume Examples & Samples

  • Forge solid working relationships with the client’s back and middle office teams
  • Understand OTC cleared products
  • Understand the average price and allocation process as well as margining both variation margin and initial margin requirements
22

Banking Operations Specialist Resume Examples & Samples

  • We also work very closely with our regional colleagues in Singapore, London and Zurich
  • Investment Banking or Private Banking Operations experience is ideal but not required
  • A good understanding of how the Operations process works is essential
  • A wide ranging product knowledge is preferable
  • Ability to work under pressure in time sensitive situations is essential
  • Ability to work accurately without error is essential
  • Confident and clear communication is essential due to the daily Front Office communication
  • Microsoft Excel is critical and PowerPoint is advantageous
23

Banking Operations Specialist Resume Examples & Samples

  • Core collateral management tasks, including margin calls, collateral booking, reconciliations, interest processing, payment processing
  • Management of daily controls and breaks covering system to system reconciliation
  • Investment Banking operations experience a plus
24

Banking Operations Specialist Resume Examples & Samples

  • Processing the requests from the customers referring to the pricing issues/price update requests
  • Control the prices of the financial instruments received from the external provider
  • You guarantee timely and complete task management according to the Service Level agreements
  • One of your responsibilities is to co-work on projects and contribute to the quality assurance process
  • Broaden knowledge about the capital markets, stock exchanges, financial instruments etc
  • Maintenance of the internal applications in order to ensure the high quality data being provided to the front applications
  • Analytical skills, ability to manage and understand numbers
  • Excellent communication skills (phone and e-mail)
  • Communication skills in English a must, German is an asset
  • Commitment to ongoing learning about the financial instruments and capital markets and implementing new knowledge into practice
  • Excellent team cooperation skills
  • Focus to detail oriented and good time management skills
  • Very Good Microsoft Office knowledge, especially MS Excel
  • Knowledge of banking and financial instruments is an advantage
  • Experience in finance/administration/banking area (internship programmes count as well) is a strong advantage
25

Team Lead-banking Operations Specialist Resume Examples & Samples

  • Understand and use PrimeSwap, the front-to-back trading/settlement system, and Prime View, the web based client reporting system
  • Settle physical cash payments between various CS entities and street side clients
  • Investigate and resolve cash breaks relevant to the team’s clients
  • Understand the controls associated with the settlement of cash flows, such as client money implications, funding & settlement deadlines, etc
  • Confirmation of settlement instructions, preparation of manual payments, plus update of information into our Static Data System (SDS)
  • Act as 1st line of escalation for clients, internally and externally
  • Have regular 1 to 1s with direct reports to provide feedback/guidance
  • Approval manual entries for the team
  • Provide updates to Sr. Managers/business partners on issues/escalations
  • Proficient problem solving and analytical skills
  • Proactive and highly motivated
  • Ability to multi-task, working to deadlines accommodating varying levels of volume without deterioration in task quality
26

Banking Operations Specialist Resume Examples & Samples

  • Daily management of paperwork and documentation for multilple transactions simultaneously
  • Proficient in use of Microsoft Word
  • Exceptional communication ability (verbal & written)
  • Experienced in use of Microsoft Outlook
  • Financial Services Industry Experience
  • 2-4 years business and product related experience
27

Bank Operations Oversight Analyst Shared Services & Banking Operations Resume Examples & Samples

  • Centralized monitoring, validation, collateral management, and reporting of Covered Credit Transactions (under Regulation W) on the U.S. Bank Entities
  • Oversight of operations activity related to the U.S. Banks’ pledging and contingent funding activities with the Federal Reserve Bank of New York and Federal Home Loan Bank
  • Can identify key control points within a process, and then provide assessment of the preventative and detective controls
  • Able to meet tight deadlines and has an execution-focused approach
  • Experience in risk management related to daily processing, escalation of issues and proposed resolution
  • Understanding of key products on the U.S. Bank Entities and experience in Morgan Stanley Operations areas supporting those products
28

Banking Operations Specialist Resume Examples & Samples

  • Supervision of daily processing; ensuring timely and accurate allocation of payments to our clients
  • Oversight of open payables/receivables; escalation of any risk items to management
  • Employee Performance and development
  • Provide exceptional client service to both internal and external clients
  • 2-5 years work experience, financial services/mortgages/fixed income experience preferred
  • IB Operations experience preferred
  • Ability to prioritize and work well under deadlines
  • Able to work in a team environment
  • Four-year degree in a business related program
29

Banking Operations Specialist With Spanish Resume Examples & Samples

  • High attention to details
  • Good understanding of process run
  • Process transition/deployment experience would be an asset
30

Banking Operations Specialist Resume Examples & Samples

  • Understand, apply and work according to defined KPIs and SLA and process documentation
  • Participate proactively in Team tasks/activities
  • Acquainted with escalation matrix and adheres to when necessary
  • Attention to detail and numerical skills
31

Banking Operations Specialist Resume Examples & Samples

  • Provide support directly to RM's & RA's
  • Client onboarding of PWM clients
  • Processing/Allocation/Settlement of trades on client accounts
  • Process fund & asset transfers/fx requests and ad-hoc journal requests
  • Resolve client inquiries regarding securities quotes, account balances, activity, statement information, and general product and/or service information
  • Communicate all margin notifications to CRM & RM's
  • Ensure book value is reflected correctly
  • Perform daily reconciliation of all PWM account and ensure items are cleared
  • Assist in tracking commissions and fees
  • Perform custodial services for physical certificates
  • Ensure policies and procedures are adhered to
  • Monitor "in-transit" account positions and escalate positions over 45 business days
  • Provide feedback to management on areas of improvement
  • Knowledge of the Broadridge system, CDS, DTC and Arrow is an asset
  • Customer Service Focused: must be able to work with our customers to ensure that we provide a high and consistent standard of service
  • Demonstrates strong ownership and accountability for own work
  • Microsoft product proficiency required (Word, Excel, PowerPoint)
  • Positive attitude and a strong team player
  • Role may change based on regulatory requirements and the needs of the business.*
32

Banking Operations Analyst With English 13 Resume Examples & Samples

  • Shift schedule: 13:00 - 22:00; 16:00 - 01:00
  • Experience in Shared Services Center is a plus
  • Excellent communication skills
  • Computer and MS Office knowledge
  • Attention to detail & numerical skills
  • Well organized and able to meet deadlines
33

Private Banking Operations Resume Examples & Samples

  • Daily Processing of Loans
  • Daily Processing of Deposits
  • Daily Processing of FX Options
  • Daily Perform Cash Nostro Reconciliation
  • Daily Perform of client setup
  • Timely resolution on manager requests
  • Positive feedback from peers, co-workers & staff
  • Ability to prioritize & multi-task
  • Team Player (displays enthusiasm, confidence & commitment to excellence)
34

Private Banking Operations Resume Examples & Samples

  • Daily Processing of Returned Mail & Abandoned Property Identification
  • Daily Processing of ACH Requests
  • Daily Perform of Cash Management Requests
  • Daily Perform Foreign & Domestic Tax Forms
  • Daily Perform of identification of all Settlement Security Transactions
  • Positive feedback from peers, co-workers & staff     
35

Banking Operations Specialist Resume Examples & Samples

  • Understand the different cash architectures and processes used to record and support products utilizing OTC cash related systems
  • Support our control processes including; ensuring Front to Back positions are in sync, with any differences investigated and resolved
  • Participate in fixing underlying issues causing cash exceptions and work with IT and Change to prioritize and deliver strategic improvements
  • Establish common hand-offs with other areas related to cash processing including Finance, Product Control, Cash Mgmt, Global Network Messaging and Reference Data
  • Mitigate financial, operational & regulatory risk by providing transparency, establishing and maintaining robust controls, and escalating when appropriate
  • Investment Banking Operations experience a plus
36

Banking Operations Analyst Resume Examples & Samples

  • High level of accuracy and attention to detail. Very Control Focused
  • Work efficiently and effectively in a team
  • Possess organizational skills with the ability to prioritize work, whilst working under pressure
  • Confident personality, as liaison with Front Office and IT is a fundamental part of the role
  • Advance Excel skills would be advantageous
37

Banking Operations Specialist Resume Examples & Samples

  • Working with various exchanges and clearing brokers on trade clearance and allocations
  • Communicating with other operation teams to resolve and settle margins and cash breaks
  • Calculating pnl and unrealized pnl to resolve trade and position breaks
  • Perform end of day checks to ensure trade and position reporting is accurate
38

Junior Banking Operations Analyst Resume Examples & Samples

  • Daily facilitate settlement and processing of mortgage backed physical securities
  • Daily Interact with custodian bank, transfer agents, legal, Sales, Trading and Ops NY/Raleigh teams to provide general information in response to inquiries, settle transactions, and resolve fails and breaks
  • Proficient in use of Microsoft Excel
  • Able to perform in high-pressure environment
  • Team player (displays enthusiasm, confidence & commitment)
  • MS Access or Excel database tracking
  • Ability to learn and train others
39

Banking Operations Specialist Resume Examples & Samples

  • Recordation and Settlement of Secondary Par and Distressed trades, primary trades
  • Excellent technical skills in Excel, Access a plus
  • Exceptional written, verbal communication and presentation skills
  • Basic Understanding of Accounting (Debit and Credit Principles)
40

Senior Analyst, Banking Operations Resume Examples & Samples

  • Strong understanding of banking procedures, processes, and regulations is required
  • Analytical and problem solving skills with strong attention to detail is required
  • Proficiency with MS Office Tools (Word, Excel, Visio, Access, etc.)
  • 2-3 years of ATM/Debit/Credit card experience (Regulation E, Card Compromises, etc.) is required
  • Knowledge of Card Network operating rules and regulations is preferred
  • 4-5 years of banking/financial institution experience is required
  • A College or University degree is preferred but nor required
41

Banking Operations Specialist Resume Examples & Samples

  • Processing of all post trading client operational activities
  • Notification of key client information including deliveries, exercises, assignments and corporate actions
  • Closed out positions in Back Office system per client request
  • Processing of all internal transfer as per Front Office records
  • Good team player
  • Eager to learn new processes/tasks
  • Good knowledge of Derivatives Business
  • Over 2 years experience in Financial sector
42

Banking Operations Specialist Resume Examples & Samples

  • Interact with Sales & Trading to provide general information in response to inquiries
  • Document daily activity and identify exceptions that occur
  • Accurate preparation of required documentation using automated applications
  • Continuous submission of ideas for the improvement of existing processes and procedures
  • Able to perform in high pressure environment
  • Effective communication skills (verbal & written)
  • Proficient in use of Microsoft Outlook
43

Head of Mortgage Banking Operations Resume Examples & Samples

  • Direct management responsibilities for the following departments with MBD: Loan Operations, Underwriting, and MBD Servicing
  • Formulate vision, strategy, focus, and business plan for maintaining customer satisfaction, loan production/servicing quality, productivity, financial, and staffing goals/objectives of the Mortgage Banking Division. Manage budget and resource requirements to ensure operational success. Create methods for attracting and retaining talent across the organization. Design, and keep current an MBD Operations Business Plan
  • Lead diverse groups of company team members and external parties, removing obstacles as necessary, to achieve business objectives. Shape culture and change during new process implementation or in conjunction with shifts in business direction as a result of changing regulatory, market or corporate forces
  • Delegate authority, assign deliverables, and hold team members accountable for timeframe, budget, and productivity expectations. Provide regular, ongoing verbal and written performance feedback. Manage regulatory compliance impacts due to changes in federal and state law governing loan production
  • Coach, mentor, and develop team members to support growth and bench strength at all levels within Operational areas. Create strategies to ensure Operational Teams are meeting monthly/quarterly goals and objectives. Support recommendations for development and regular revision of operational policies, procedures, training and education
  • Work with teams to design, maintain, and monitor metrics that assess the Operational performance of MBD departments. Monitor monthly Customer Satisfaction report trends for customer service and satisfaction, identifying and reporting adverse trends to Executive Management. Lead root cause analysis and resolution of service point failures. Champion recommendations and define IT/Technology and business requirements concerning revisions to business workflow, technology or procedures. Provide support and documentation for testing business process and systems improvements
  • Work with Regulatory Compliance and Internal Audit Departments to assure that departments operate under the law with a high degree of operational control. Conduct regular department meetings to support compliance with federal, state, and investor regulations including: TILA, ECOA, high cost home loans, fair lending regulations, HMDA, OFAC, RESPA, and others. Seek methods to improve compliance position and processes that have a positive impact on the bottom line. Actively participate in strategic initiatives on behalf of operations
  • Support a high level of organizational communication and corporate awareness concerning strategies, projects, and operational improvement initiatives. Build alliances with industry support groups, Make recommendations concerning business policy, procedure, or process making sure that NFG’s highest levels of leadership are aware of regulatory risks and exposure. Drive change management influencing team members at all levels to gain acceptance regarding business objectives and outcome
44

Global Loans Services Specialist Shared Services & Banking Operations Resume Examples & Samples

  • Management of firm documentation including but not limited to possessory collateral and legal documentation in the firm's tracking system Risk Vision (RV), and data sites relating to primary firm positions and secondary trading positions through firm's data site vendor Intralinks as well as external sites via SyndTrak, Debt Domain, etc
  • Management of cash reconciliation through Loan Ops specific application
  • Quality Control of loan closings and amendments through proprietary application
45

Private Banking Operations Analyst Resume Examples & Samples

  • Verify and process the daily collateral reports
  • Intermediate working knowledge of Outlook, Word, and Excel
  • Excellent organizational / time management skills to succeed in a high-pressure /
46

Banking Operations Specialist Settlements Resume Examples & Samples

  • Learn and understand how Equity, Interest Rate, Credit, Mortgage are structured and how cash flows are calculated
  • Build relationships with assigned clients and provide excellent client service
  • Investigate and resolve queries received both internally and externally on products and functions supported by the team
  • Statistical extracts as and when requested by team leads/managers
47

Banking Operations Spec Resume Examples & Samples

  • Activation of various financial instruments on IT platform
  • Quality control responsibilities within the Reference Data business process
  • Getting to know all the process-related procedures with regards to highest quality requirements
48

Banking Operations Specialist Loans Resume Examples & Samples

  • Communicate with all other Operations Groups
  • Maintain reconciliation reports as needed
  • Organize and prioritize workload
49

Banking Operations Spec Resume Examples & Samples

  • Capturing and monitoring of corporate actions events on the stock exchanges all over the world
  • Analyzing and enriching the data for optimized investment decisions
  • Preparation of precise notifications for clients
  • Cooperation with various financial institutions, stock exchanges and banks trading desks
  • Personal contribution to service quality and improvements
50

Banking Operations Analyst Resume Examples & Samples

  • 2) Perform activities to support governance and oversight framework activities and provide recommendations for maintaining a robust governance and oversight framework
  • 3) Provide fair and balanced insight garnered through governance and oversight processes and guide applicable operating units to effect required changes
  • 4) Be seen as a knowledgeable expert on governance and oversight subjects
  • 5) Assist in advancing the discipline and practice of effective governance and oversight across operating units
  • Knowledge in any of the following areas; Capital Market Products, Payments, Trade Services, Deposits & Loans, Retail Operations and Brokerage/Investment operations including applicable accounting methodology and process; and accounting risk
  • Good knowledge of risk metrics analysis and reporting, operational and financial risk and controls and governance and oversight frameworks
  • University degree/college diploma or equivalent work experience. An accounting designation is an asset
  • Solid written and oral communication skills
  • Solid change management skills
  • Solid prioritization skills
  • Good conflict management/ resolution skills
51

Banking Operations Specialist Resume Examples & Samples

  • The correct activation of various financial instruments on the IT platform
  • Valuation of prices and daily control to verify price variation
  • Regular contact with the stakeholders
52

Private Banking Operations Analyst Resume Examples & Samples

  • Review risk reports
  • Ability to work well under pressure and to meet deadlines
  • Clear understanding of banking rules and regulations as pertaining to daily functions
53

Banking Operations Specialist Whole Loans Resume Examples & Samples

  • Prepare or assist in the preparation of client margin calls
  • Perform periodic servicing updates on the client positions
  • Prepare or assist in the preparation of client account reconciliation
  • Update procedures when necessary in the Hyperknowledge system
  • Experience with the PROMERIT Loan Funding system preferred but not required
  • Excellent interpersonal and time management skills
  • Excel skills and comfortable using Excel spreadsheets
54

Letter of Credit Specialist Shared Services & Banking Operations Resume Examples & Samples

  • Management of team completing day-to-day processing, such as Issuance of Letters of Credit, renewals and terminations
  • Recognize and escalate issues to actively mitigate the risk to the Firm
  • Support Financial Advisors as needed
  • Mentor junior staff and train employees
  • 5+ years financial industry experience and/or managerial experience required
  • 4 year degree is required
  • Metrics reporting experience highly preferred
  • Analytical skills, process design and workflow management experience
  • Superior written and verbal communication skills
  • Experienced with managing and motivating a team
  • Confident professional, self-motivated, problem solver, analytical, ability to multi-task and manage deadlines, organized and detail oriented
55

Wealth Management Agent Bank Clearing & Check Services Director Private Banking Operations Resume Examples & Samples

  • Work with stakeholders to continue to drive improvements, innovation, and automation across your areas of responsibility
  • As primary owner of the Bank Reconciliation System (BRS), you’ll have the opportunity and responsibility to request, prioritize and track projects for BRS
  • Build and maintain a strong partnership with Morgan Stanley’s clearing banks to minimize risk and/or exposure to our clients and the firm, as well as participate in due diligence and new relationship reviews
  • Management of team completing day-to-day processing, such as reverse positive pay, bank wire processing, check copy retrieval and break resolution
  • Perform and document daily Written Supervisory Procedure validations
  • Review, maintain and abide by detailed and standardized operating and supervisory procedures
  • Review and approve outgoing wire transfers from loan accounts, verify accuracy of wire form and confirm requests are entered correctly
  • Review and approve entries in support of break reconciliation
  • Recognize and escalate issues to actively mitigate Firm risk
  • Support Financial Advisors and branch personnel as needed
  • Facilitate team meetings, individual career conversations and regular one on one meetings with staff
  • Manage, mentor and train staff
  • Compile daily/weekly/monthly metrics and report via metric dashboards and business reviews
  • Bachelor's Degree, business degree preferred
  • Management experience with teams of 5-10 employees
  • Knowledge of banking and brokerage operations
  • Intermediate Working knowledge of Outlook, Word, and Excel
56

Team Leader, Banking Operations Resume Examples & Samples

  • Leadership and organizational skills are required to develop periodic goals and to manage and motivate team members towards the goals set
  • Excellent influencing and negotiation skills are required in-depth Banking knowledge is required
  • Provides training, conducts performance management and career development processes, handles staffing and disciplinary actions
  • Provides input and support to budget management process
  • Manages own work load/projects
  • Ensures sufficient cover of all tasks is maintained in the team, including identifying and training partners as necessary
57

Banking Operations Specialist Resume Examples & Samples

  • Supporting India Ops Team in implementing the local governance framework
  • Supporting several tactical and strategic projects and dependencies in the India Operations area
  • Cooperating closely with business teams and CoE Shared Services representatives to collect and prioritize requirements in order to fulfill business requirements
  • Owning the vendor headcount data in relation to staff verification, access log data and attrition for senior management reporting
  • Creating and preparing various reports, management summaries to management at all levels
  • Maintaining of India Operations communication platform (including intranet and share points)
  • Tracking on-boarding & off-boarding compliance and manage closure through various shared services teams and other stakeholders
  • Planning and forecasting seating capacity
  • Overseeing vendor payments and tracking variance against plan
  • Facilitating invoicing process
  • Initiating Purchase Orders for approval by Global Ops COO
  • Facilitating physical access control
58

Operations Specialist Shared Services & Banking Operations Resume Examples & Samples

  • Interpret structure and relevant terms and conditions of credit agreements and review other pertinent loan documentation in order to prepare new bank loan transactions for settlement
  • Understands Hold For Investment (HFI)/ Hold For Syndication (HFS)/ Fair Value (FV) accounting methodology and impacts on position marks and income recognition
  • Self-starter, who is able to resolve issues with little context or detail and works independently to deliver on projects within define and undefined deadlines
  • Ability to communicate and escalate concisely to all levels of Operations and the Business Unit
  • Understand downstream impact of entries in the Firm’s loan tracking system Loan IQ (LIQ) throughout the closing process, which includes timely updates to coordinate proper position marking
  • Ensure proper initial extensions of credit with appropriate interest periods, interest rates, etc., obtain business unit approval, notify Corporate Treasury of funding requirements, perform cash reconciliation function, and fee recognition
  • Reconcile system discrepancies and investigate issues that may arise in connection with new issue bank debt closings
59

Mortgage Banking Operations Custody Specialist st Resume Examples & Samples

  • Ability to organize and multi-task in a fast-paced environment; possess ability to prioritize workload and operate effectively and efficiently with minimal supervision
  • Ability to lift 30+ lbs required for some positions
  • Ability to type 40-50 words per minute required for some positions
  • Excellent eyesight and attention to detail
  • Insure written procedures are adhered to
  • Notify Team Lead or Supervisor of issues as they arise
  • 1 - 2 years Mortgage Banking experience preferred but not required
  • Basic knowledge og Windows XP, MS Word, Excel, Visio, and PowerPoint required
60

Private Banking Operations Analyst Resume Examples & Samples

  • Coordinate collateral call satisfaction with branches while protecting the Bank?s interest regarding any outstanding collateral calls
  • Coordinate account closings and ensure all interest and principal payments have been made before releasing the Bank?s pledge trait from the collateral accounts
  • Bachelor's degree; business or economics degree preferred
  • Superior attention to detail
61

Mortgage Banking Operations Custody Manager Resume Examples & Samples

  • Strong technical aptitude
  • Strategic thinking
  • Ability to handle employee and peer situations with professionalism and tact
  • Ability to manage high volume processes with stringent time constraints
  • Ability to learn detailed processes
  • Manage, coordinate and direct the operations of approximately up to 60 exempt and non-exempt employees
  • Proactive process improvement within each process management and focus on improvement of upstream and downstream processes impacted
  • Strategic planning to maintain and tangible plan for 3 years out to facilitate meeting long term goals and future investment planning
  • Manage vendor relationships to insure vendor meets expectations
  • Leverage tools to track productivity and maximize team performance
  • Five years or more of mortgage banking or financial experience, operations preferred
  • Three years or more of managerial/ supervisory experience in a related field
  • Strong PC skills including (MS Outlook, MS Office including Word, Excel, Access, PowerPoint and Project)
62

Banking Operations Specialist Resume Examples & Samples

  • The correct activation of various financial instruments on the IT platforms,
  • Amendments and activities that match the individual expectations of the internal clients,
  • Valuation of prices and quality controls,
  • Taking part in ongoing projects in order to increase process effectiveness and decrease the risks,
63

Banking Operations Specialist Resume Examples & Samples

  • The department is responsible for collecting and entering data in line with agreed legal and client specific terms
  • Relationship management – daily engagement with key client’s managing the new business process and managing client and stakeholder expectations
  • Management of daily controls to ensure accuracy and integrity of data
64

Manager Circular & Manuals Banking Operations Resume Examples & Samples

  • Ensure effective documented procedures are in place to support processes by documenting and/or reviewing new and revised operational procedures (manuals, Circulars, BIBs) or instructions to the users. Ensure timely publication of changes/communications assigned
  • Provide support and guidance to all IOSS Hubs, International Banking (IB) departments and all International branches and units by proactively interacting with the Unit heads, delivery managers and various supervising offices of the International branch network, International Shared Services and Executive Office (EO) departments
  • Review and provide feedback on Project Charters, Project Plans, Implementation Guides and Handbooks, Special System Procedures and Staff Suggestions assigned
  • Contribute to the operational effectiveness in International Banking by providing feedback to Senior Management, Country Management and colleagues at all levels within IOSS and by assisting with special projects/assignments in support of IOSS Senior Management
  • Contribute to customer retention by effectively assisting in the resolution of customer complaints escalated through the Office of the President and other units (i.e. Call /Contact Centre), and identify improvements to products, processes and services
  • Solid knowledge of lending and deposit and commercial products and services
  • Ability to provide high level of service to business partners while managing/dealing with ongoing unexpected and uncontrollable procedural/system changes
  • Excellent communication (verbal & written), interpersonal skills, organizational and time management skills
  • Working knowledge of project management techniques and software (Microsoft Project)
65

Private Banking Operations Analyst Resume Examples & Samples

  • 1-3 years of analytical and/or banking experience
  • Bachelor’s degree or equivalent in mathematics, economics, marketing, business or related field
  • The candidate must be proficient working in Business Objects, Microsoft applications Excel, Access and PowerPoint as well as have excellent written and verbal communication skills
  • An understanding of the client service Operations environment in a Brokerage business, experience working within a customer service role
  • The ability to quickly understand and analyze various aspects of our vendors and interrelationships of the different internal areas and systems
  • Time management and prioritization skills with the ability to multitask, especially in high pressure situations
  • Detail oriented with the ability and desire to work in a team environment; as well as confident to work independently
  • Superior analytical, critical thinking and decision making skills. Attention to detail a must and sense of responsibility for the quality work
  • Strong communication, influencing and interpersonal skills
66

Banking Operations Specialist Resume Examples & Samples

  • Excellent capabilities in developing high-quality content (e.g. for reports, presentations, special projects) with attention to detail and accuracy in delivery
  • Analytical and logic skills, with the ability to grasp and reduce complexities
  • Open mind set; someone who actively seeks input in a team environment, is flexible and is capable of assimilating new points of view and adapting to change
  • Able to work effectively and sensitively under pressure, and with multiple stakeholders
  • Well-developed relationship/networking skills
  • Self-starter and able to manage your assigned work on your own initiative
  • Hands-on "can-do" mentality; comfortable working to tight deadlines
  • At least 1-2 years of experience within the multinational financial services industry
  • A good understanding of business issues and relevant market developments in the securities settlement sector
  • Excellent MS Office Skills (Power Point, Excel)
  • Previous experience of project work would be an asset
  • Excellent English and German skills (particularly reporting/editing)
  • Creative thinking with proven ability to be able to develop ideas into practical solutions
  • Self-motivated, proactive and client focused
  • Confident interpersonal and intercultural skills (communication, team orientation)
67

Analyst, Banking Operations Resume Examples & Samples

  • Be part of a highly visible and growing team that supports Product Operations to establish a robust management governance and oversight framework
  • Gain knowledge of banking operations and risk management across the Retail, Wealth and Capital Markets Pillars of the Bank
  • Obtain knowledge and experience in continuous improvement through project management, process enhancements, analytics and reporting
  • The student will be involved in various governance activities in order to support Product Operations, including assistance in the development of governance programs, attestation activities, and any ad-hoc issues. Specifically, the student is responsible for preparing PowerPoint presentations for management, create workflow documentation, draft communications based on established requirements, perform trend analysis, and track regulatory / non-regulatory issues within Product Operations
  • The student will also be directed towards projects and development of solutions aimed at process improvement and automation. The student will assist in the execution and development of integrated Excel macro, Access database, SharePoint library and InfoPath form solutions. Additionally, project tasks may include supporting business requirements gathering for IT developments, testing of IT developments and creating documentation for various processes
  • Working towards an undergraduate or master's degree in a Business or Technology related field (e.g. accounting / finance / business admin. / technology)
  • Strong knowledge of Excel (e.g. VB for Excel macros)
  • Working experience with various Microsoft Office Suite, including Access, SharePoint, InfoPath
  • Knowledge / experience in a financial / risk management environment will be beneficial
  • Good facilitation / presentation skills
  • Proficient problem-solving skills
68

Shared Services & Banking Operations Resume Examples & Samples

  • Good oral, written, communication and presentation skills
  • Expert with Excel and PowerPoint
  • Experience with Project Portfolio Management and other internal Morgan Stanley systems
  • Data, metrics, and/or business analysis experience (preferably in Financial Services Industry)
69

Manager, Consumer Banking Operations Resume Examples & Samples

  • Functions as a subject matter expert on deposit operations processes, relevant deposit regulations, legal requirements, and deposit operations processing systems. This includes support for new products, services, delivery channels and risk assessment and control implementation of enhancements
  • Serves as primary contact for Surveillance, Internal Control, Internal Audit and regulator inquiries and requests. This role includes being a liaison for kick off meetings, audit/exam/surveillance interactions and follow up, resolution action plan creation and follow up, and management reporting
  • Leads the deposit operations team by coaching, mentoring and recognizing colleagues
  • Role modeling cultural and behavioral skills to ensure collaboration among team members and across internal teams
  • Creates a professional and technical network by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
  • Executes the tactical strategies of the Deposits Operations group by creating daily, weekly and monthly productivity metrics
  • Bachelor’s degree or in lieu of the degree, high school diploma/GED with 7 years financial services experience
  • Minimum 5 years of experience with bank processing systems and bank products & services
  • Minimum 5 years of experience leading teams of 15+ personnel
  • Minimum 5 years of experience working with regulations including Reg CC, Reg O, Reg E, Reg D and UCC, BSA, USA PATRIOT Act, and NACHA
  • Minimum 5 years of experience with deposit operation processes such as ACH, Wire Transfers, Power of Attorney, Decedent, items processing, plus able to review & understand account, and file documentation, correspondence, etc
  • Preferred knowledge of FIS and FISERV platforms
  • Graduate degree preferred with emphasis in business, finance, mathematics or analytical field
  • Excellent organization prioritization, time management skills
  • GE six sigma quality certification a plus (green belt/black belt) or hands on experience in Lean six sigma projects
  • Experience in retail banking especially with a concentration in online servicing
70

Private Banking Operations Associate Resume Examples & Samples

  • Verify and process the daily collateral call reports
  • In case of short fall, verify values in loan monitoring systems against loan officer?s original underwriting
  • Identify existing and potential risk, and work with other areas to minimize or eliminate the risk
  • Work with other areas of the firm, and IT to improve existing processes
  • Bachelor’s degree; business or economics degree preferred
  • Experienced margin background in securities-based lending preferred
  • Excellent organizational / time management skills to succeed in a high-pressure / fast paced environment
  • Professional oral and written communication skills
71

Banking Operations Specialist Resume Examples & Samples

  • Manage portfolio 20+ Syndicated Loans totaling 1b+ in commitments facing external clients
  • Communicate with internal colleagues across all areas including Front, Middle & Back Office
  • Monitor daily control reports (KRI's) by reviewing & reconciling where applicable
  • Relevant work experience in corporate environment
  • Prior leadership experience preferred
72

Shared Services & Banking Operations Business Manager Resume Examples & Samples

  • Monthly & quarterly financial reporting and analysis focusing on resource tracking
  • Financial analysis and spend management
  • Annual Budgeting & Reporting
  • Resource tracking (Full Time Employees/Consultants), on-boarding and reporting
  • Expense Allocation reporting
  • Liaise with Operations Finance Control Group and SSBO Departments
  • Detailed oriented and highly organized
  • Excellent problem solving and troubleshooting skills
  • Self-motivated individual and creative thinker who will take ownership and accountability
  • Experience with Project Porfolio Management and other internal Morgan Stanley systems
  • Financial Product Knowledge
73

Banking Operations Spec Resume Examples & Samples

  • Understands and realizes business strategy for Reference Data Product Production
  • Performs business analysis to define solutions, options and recommendations in the reference data area
  • Actively manages internal and external stakeholders
  • Cooperates closely with business teams to ensure process quality and ongoing process development
  • Supports projects and dependencies in the product reference data area
  • Actively identifies and realizes synergies between Reference Data Product Production departments
74

Analyst, Banking Operations Resume Examples & Samples

  • University degree and up in Economics, Finance, Accounting, and 1 to 3? years of business related experience
  • Good knowledge of financial products - pricing and risk management practices of Cash, Bonds, Swaps, Options, Futures, Foreign Exchange, and derivatives
  • Good understanding of multiple trading and reporting systems within Treasury and Capital Markets
  • Good knowledge of Excel, Access, VBA or equivalent
  • Good knowledge of back office operational and P&L process and project management
  • Good knowledge of Market Datas, Bloomberg, and Reuters
  • Previous experience with Retail Banking considered an asset
  • Pursuing in any professional designation considered an asset (CFA, CAIA, FRM, CGA, CMA, CPA)
  • Motivated, self-starter, willing to learn and take on new challenges
  • Good problem solving, analytical thinking and sound judgment when making decisions requiring a high degree of knowledge and under pressured environment
  • Good investigation skills and attention to details
  • Effective time management, ability to work independently, plan and prioritize work so that financial reporting and month end activities are performed as per client and regulatory requirements
  • Effective interpersonal relations, including good teamwork/partnerships and relationship building sufficient to act in a collaborative manner given team members- diverse backgrounds and experiences
75

Private Banking Operations Analyst Resume Examples & Samples

  • Detailed oriented and able to resolve inquiries and requests from internal and external customers
  • Displays insight, discretion and good judgment when dealing with clients and financial advisors
  • Relates well to internal and external customers and vendors and the ability to solve Operational issues
76

Banking Operations Specialist Resume Examples & Samples

  • Solid and clear communication skills in written and verbal presentation
  • Develop an understanding of the importance of the data integrity and action all requests with a control based mindset
  • Proactively action Product static maintenance requests from key internal clients, in a timely and accurate manner
  • Understand the business areas that the group supports and manage workflow based on Customer / Market priority and sensitivities
77

Assistant Banking Operations Manager Resume Examples & Samples

  • Monitoring Investment Operations
  • Managing Investment Fund queries
  • Completing daily reconciliations, cash payments, account openings and overdraft monitoring
  • Supporting middle office process projects/implementation and changes
  • Adhering to process steps around In Specie Transfers
78

Senior Banking Operations Specialist Resume Examples & Samples

  • Provide daily trade support for external clients, Front Office and Back Office
  • Monitoring middle office workflow queues in order to ensure that trades are matched and trade flow issues are resolved in a timely manner
  • Manual book transactions as needed in order to ensure that trades are settled timely
  • Corresponding directly with clients and brokers; responding to client queries
  • Assisting with account setup procedure
  • Supporting daily controls
79

Analyst, Banking Operations Resume Examples & Samples

  • 1) Support establishment of best practices across the applicable operating units as it relates to operations governance and oversight including risk metrics, operational risk and controls, financial risk and controls and/or other relevant areas
  • Operational Risk and Control
  • Knowledge in any of the following areas; Capital Market Products, Payments, Trade Services, Deposits & Loans, Retail Operations and Brokerage/Investment operations
  • Good knowledge of process and/or project management
  • Knowledge of BMO Policies/standards and best practices is an asset
  • University degree/college diploma or equivalent work experience. An accounting designation, or working towards completion, is an asset
  • Demonstrated ability to work in an evolving environment
  • Good operational risk management skills
  • Interest in applying tech technology solutions in a business environment and ability to learn quickly / develop the necessary skills
  • Experience with / strong knowledge of Microsoft Office products (i.e. Excel, Word, Access, InfoPath) and SharePoint. Ability to write macros and scripts, basic to intermediate coding skills is highly desirable
80

Private Banking Operations Associate Resume Examples & Samples

  • Ensure receipt and disposition of all physical checks are appropriately logged
  • Client-centric and a Team Oriented player
  • Must be detail oriented as well as a logical and proactive thinker
  • Strong organizational skills with the ability to prioritize and multi-task
  • Must be able to work under pressure in a time sensitive environment
81

Manager Imaging & Solutions Banking Operations Resume Examples & Samples

  • Define desired ideal models, roadmaps to achieve ideal models (with IB Systems)
  • Define standardized elements and provide advice and direction to address non-standard elements; share best practices
  • Design/implement a governance structure to periodically assess and confirm adherence to model as well as identify opportunities for improvement
  • Researching existing procedures, systems, volumes, and time standards
  • Engaging stakeholders
  • Recommending viable improvement opportunities for further consideration/action
  • Design business process operating models by
  • Completing cost/benefits analysis
  • Preparing business cases to obtain executive approval
  • Deliver region-wide business process solutions by
  • Preparing required project documentation, system requirements engaging development support, detailed procedures, e.g. manuals, handbooks, user guides, job aids, and obtaining stakeholder sign-off
  • Preparing detailed implementation strategy and implementation procedures/instructions
  • Completing / coordinating project plan activities in concert with other team members and stakeholders
  • Obtaining stakeholder agreement to implementation rollout
  • Support the implementation of business process solutions by
  • Supporting the resolution of procedural/systems problems encountered during implementation
  • Managing project costs within budget
  • Managing planned benefits
  • Provide process improvement expertise to IB partner groups by
  • Analyzing proposals for process/structure change and providing feedback
  • Providing advice and guidance on process, structure, implementation procedures, strategy and assistance with the preparation of business cases
  • Excellent computer skills using standard software - Microsoft Office
  • Knowledgeable of organizational structure standards and software, process mapping techniques and software
  • Thorough knowledge of cheque imaging and other documenting imaging processes and technologies
  • Knowledge of project management techniques and software - Microsoft Project
  • Excellent time management skills,
  • Effective written and verbal communication skills in English
  • Thorough written and verbal communication skills in Spanish is desirable
82

Manager, Banking Operations Resume Examples & Samples

  • Responsible for coverage during vacation or ill time. Trains/coaches new staff
  • Seasoned multi-disciplinary expert with extensive technical and / or business knowledge and functional expertise
  • Key decision-maker for the salary review process for the division
83

Banking Operations Specialist Resume Examples & Samples

  • Work within a multifunctional processing team with a focus on Corporate Actions processing
  • Ensure timely and accurate processing of mandatory reorg and stock dividend events
  • Communication of payments must be accurate and adhere to agreed standards for timeliness and delivery
  • Adhere to the control framework to ensure risk and exposure is minimized
  • Identify and track KPI’s and KRI’s
  • Ensure all aged payables and receivables are properly documented and target no aged receivable items >30 days
  • Liaise with various sub-custodians and depositories to resolve payment discrepancies
  • Escalate all issues that need immediate attention to team manager
  • Troubleshoot and manage incoming queries from Prime Broker, Firm and client requests
  • Develop and maintain relationships with key business partners
  • Liaise with counter parties and across various groups within operations
  • Review of Stock Loan and Repo transactions
  • Process Government Redemptions
  • Review and process all incoming/outgoing claims
  • Monitor and resolve all outstanding payables and receivables for assigned securities/markets
  • Track due bill trades that are not Record date driven
  • 3-5 years’ work experience, financial services/mortgages/fixed income experience
  • Proven team player able to work in partnership with the business
84

Banking Operations Specialist Resume Examples & Samples

  • OTC Bilateral Margin
  • Credit Risk Management
  • Treasury
  • Cash Management
  • Sales and Trading
85

Banking Operations Specialist Resume Examples & Samples

  • Ensure timely confirmations and settlement of cash trades
  • Investigate and resolve discrepancies while properly escalating any risk identified
  • Understand each product and its flow while utilizing the appropriate systems to carry out day-to-day responsibilities
  • Proactive approach in identifying potential problems and discrepancies while analyzing the root cause
  • Build and provide excellent client service
  • Understand and adhere to the various controls and policies associated with settlement of cash flows, funding deadlines in a fast-paced environment
  • Work on ad-hoc projects to improve efficiency and control across the team
86

Senior Manager Banking Operations Resume Examples & Samples

  • Thorough and comprehensive knowledge of RBC Bank products, services, and supporting operational processes
  • Knowledge of and familiarity with applicable US regulatory provisions
  • Familiarity with industry fraud management policies and practices
  • Board experience in managing diverse teams
  • Strong organizational and planning skills
  • Good business experience and judgement
  • Comfortable in a position affording significant daily exposure to suppliers and other senior managers
  • Demonstrate ability to assume leadership. Positions self as leader. Able to adapt and management in an environment where change is constant
  • Strong written and oral communication and presentation skills. Ability to communicate with a senior level and executive audience
  • Strong collaboration skills, business acumen and organizational awareness
  • Maintains a strong network of relationships with internal and external service partners
  • 10+ years banking experience
  • 5+ years people management / leadership experience
87

Senior Manager Banking Operations Resume Examples & Samples

  • Be responsible for the effective oversight of all Operations activities, ensuring that all client service, control, regulatory and jurisdictional issues are appropriately monitored, escalated and any issues resolved on a timely basis
  • As the Manager, represent Operations at internal management meetings and external forums and be fully aware of (and take local accountability for) all activities undertaken within Operations which impact in-scope legal entities, or businesses within the location
  • Ensure qualified, competent staff are hired, retained and rewarded in the location, and are being utilized to their optimum
  • Local management and issue escalation for India Operations Staff, including operational capacity, human capital, performance and risk measures
  • Acting as the visible leader and role model for the Operations function, including developing and supporting talent
  • Pro-actively partnering, both with the Business and Shared Services teams to ensure efficient and effective use of resources and skills
  • Ensure the efficiency and effectiveness of day-to-day operations and site infrastructure
  • Providing input into New Business and initiatives
  • Delivering regulatory compliance and meeting expectations of the Operations function as a second line of defense
  • To perform this roles successfully an individual must be capable of managing both strategic change agendas, whilst also managing and delivering day to day regulatory and control compliance
  • 15 Years experienced Banking Operations knowledge and understanding essential
  • Required to represent CS Mumbai Bank Branch at RBI, CCIL, FIMMDA forums
  • Good people management, teamwork, interpersonal, influencing and conflict resolution skills
  • Demonstrated ability to innovate, deliver and drive change
  • Ability to face off to senior leadership
  • Ability to drive change and focus on continuous process improvement
  • Control and regulatory experience
  • Strong control and risk focus
  • Ability to Travel
88

Banking Operations Spec Resume Examples & Samples

  • University degree in economics (banking & finance is a plus)
  • Good command of German and/ or English – fluency in one and basic knowledge in the other
  • Self-sufficiency, good time management and proactive way of working
  • Team player, analytical skills, quick learner, interested in economics and capital market, responsible and showing customer focus, dynamic, creative and articulate
89

Head of Banking Operations & CDD Resume Examples & Samples

  • The role will report functionally to the Regional Head Banking Operations and Client Due Diligence Americas with entity reporting into the Head of Service Delivery, Canada
  • Extensive experience in Operations and Risk Management, including strong operational control capabilities, a proven track record in delivery and a broad understanding of RBWM and CMB business lines
  • Committed and enthusiastic to an ever changing environment and continuous improvement
  • Planning, organising and commercial skills, including strong financial management capabilities
  • Acts as a point of reference and is required to take day to day operational decisions
  • Uses experience, sound judgement, decision making and problem solving abilities to recommend solutions and assess associated impact
  • Capacity to operate well across cultures and in culturally diverse work environments, virtual and global teams
  • Relationship management, programme, change and project management skills
  • Communication, presentation and influencing skills
90

Banking Operations Analysts Resume Examples & Samples

  • Ensuring that all deadlines are met, all unmatched and failed trades are investigated and satisfactorily resolved and that the reconciliation breaks identified are investigated and resolved
  • Manage variable daily traded volume within the role; adhere to tight deadlines, involving large financial transactions
  • Maintain a high level of customer service and support, to both external customers and key Citi staff
  • Meeting all Control and Compliance requirements and updating procedures as required
  • Assist with staff development and meet all Objective/Appraisal deadlines
  • Analytical and problem solving skills are essential
  • Good Microsoft skills including Excel, Word and Outlook Work experience in the Financial Services Industry is a benefit
  • Understanding of bank reconciliations, proofing
  • Displays a well-developed ability to schedule work and understand relative priorities
  • Building positive working relationships and working with team members to understand the root cause of an issue in a timely and effective manner
91

Senior Banking Operations Specialist Resume Examples & Samples

  • Ensuring trades are successfully transmitted from the Order/Execution Management Systems to the Service Provider
  • Liaison between the Front Office and the Service Provider. This includes capturing current issues in service delivery, prompt action to resolve and providing constant feedback
  • Daily exceptions based data quality control testing to monitor accuracy of inbound data extracts from the Service Providers to Credit Suisse’s upstream Portfolio Management systems
  • Monitoring to ensure team deliverables are successfully met
  • Establishing close working relationships with local trading team and global Operations team
  • Monitoring the day-to-day deliverables with the Service Providers to ensure and document that all contracted services are received and with exceptional service
  • Identification, review, investigation and documentation of operational risk activities
  • Coordinating with internal stakeholders and the Service Providers to ensure the successful on-boarding of new accounts
  • Periodic Regulatory reporting e.g. AIFMD, EMIR, FCA
  • Production and review of MIS reporting
  • Monthly and Quarterly service reviews with the Service Providers
  • Ensure O&G’s compliance with Credit Suisse’s policies relating to outsourcing
  • LI - CSJOB*
92

Analyst, Banking Operations Resume Examples & Samples

  • Preferably to have related job experience in other financial institutions
  • Good understanding and experience with capital markets, particularly dealing with the analytics of OTC derivatives
  • Ability to decompose the elements of profit/loss for trading and underwriting businesses
  • Strong proficiency with Excel, programming knowledge in VBA and SQL, and experience with database maintenance and navigation
  • Strong quantitative, analytic and troubleshooting skills with a solution-oriented attitude
  • Ability to prioritize multiple tasks and consistently meet deadlines while paying attention to details
  • Ability to work in a high-paced, stressful, team-based environment
  • Undergraduate degree and up with a focus in Finance, Business or Mathematics
93

Cib-banking Operations Resume Examples & Samples

  • Sales presentation skills
  • Product knowledge
  • Knowledge of business software applications
94

CIB F&bm-banking Operations Business Management Resume Examples & Samples

  • University graduate. Minimum 3 years of relevant experience preferably gained from financial services industry. Knowledge of Corporate & Investment Banking Operations a plus
  • Strong analytical skills required
  • Strong PC skills (MS Office, MS Access); Proficiency in MS Excel & PowerPoint required. Willingness to take ownership and accountability to execute and deliver on goals; strong commitment to high quality standards
  • Strong team spirit and relationship management skills, customer focused
  • Ability to efficiently prioritize and multitask, and work under pressure to meet deadlines and team objectives
95

Banking Operations Analyst Resume Examples & Samples

  • Effective management of major incidents and problems
  • Building relationships with business partners to understand business requests and processes and to deliver exceptional client service
  • Working closely with delivery teams to ensure technology changes and projects adhere to standards and governance required to be accepted in Production
  • Planning and executing operations initiated projects
  • Performs BCP/ DR exercises to continue to maintain service resiliency and redundancy
  • Proactively drives new ideas and opportunities to improve operational efficiency and effectiveness
  • Previous experience in Banking Systems and/or Banking Industry a plus
  • Desirable to have SAP Banking product knowledge
96

Banking Operations Specialist Resume Examples & Samples

  • Develop and maintain a high performing team by setting yearly objectives in line with departmental goals, provide appropriate feedback to staff, and hold staff accountable for their output
  • Participate in, and lead, various initiatives to increase efficiencies and control while reducing costs
  • Conduct KRI reviews as necessary to ensure transparency in team productivity and escalating as required to reduce risk to the firm
  • Ensure team adherence to timely confirmations (on Trade Date) and settlement of cash
  • Ensure all nostro breaks within scope are investigated and resolved in adherence to department guidelines
  • Take proactive measures to identify and resolve potential problems, and advise or escalate to management as appropriate
  • Liaise with appropriate front office teams, middle office support and back office reconciliation teams as necessary to resolve breaks and discrepancies
  • Understand the front-to-back process workflow and the impact of the function's activities on the downstream process
  • Cultivating a solid knowledge of cash products, systems and markets
  • Operating effectively by understanding the Front to Back workflows and performing tasks efficiently
97

Senior Administrator, Banking Operations Resume Examples & Samples

  • Perform foreign currency transaction processing, which includes repairs and verifications
  • Process amendments, cancellations and exception items, communicating resolution to appropriate parties
  • Verifies /confirms proper authorization to process payments
  • Correspond with clients to resolve outstanding items and follow -up in accordance department procedures
  • Immediately notify management of payments requiring special attention
98

Analyst, Banking Operations Resume Examples & Samples

  • Prepare and review regulatory reporting of firm positions
  • Reconcile firm and client positions to the exchange daily. Instruct movements between firm and client when necessary
  • Review client closeout requests and ensure they fall within the rules published by the exchange
  • Process trade allocations on MX and ICE in accordance with established priorities and deadlines on a timely, accurate and efficient basis
  • Review client inquires, scheduled or on demand, troubleshoot/ resolve most problems independently, Escalate all unresolved processing problems to the appropriate level, as per guidelines
  • Input trade details into source system to ensure accurately creation of accounts payable and invoices to external clients
  • Keep up to date on regulatory issues & notices. Attended meeting, write minutes, and communicate the impact to the line of businesses
  • Investigate accounting & P&L breaks related to trade reconciliations and system entries
  • Create, update, and document procedures for applications developed (BMAs) Identify new opportunities for improving processes for efficiency, responsiveness and controls. Maintain repository of BMA for the line of business. Conduct risk and control review
  • Act as SME to translate business objectives into plans that can be implemented for small- to midsized initiatives, including process redesign to compliment the change management/ product support strategy for the commodity business unit, adhering to and maintaining established standards and practices; represent technical business needs and requirements in the introduction of new/ revised processes and systems
  • Prepare daily and monthly reconciliation activities & reports, provide commentary on discrepancies and outliers. Review Month End reports and prepare free credit for Finance
  • Prepare EOD summary files for clients, and EOD reports intended to be used the following morning
  • Provide complete coverage of multiple desks during staffing shortages
  • Maintain appropriate audit trails for all tasks
  • University degree/college diploma or equivalent work experience
99

Danish Speaking Banking Operations Analyst Resume Examples & Samples

  • The accurate and timely processing of all events assigned
  • Escalate processing errors and potential risks to line manager upon discovery
  • Ensure the timely resolution of all stock and cash exceptions
  • Ensure accurate MIS recorded on a weekly basis
  • Ensure all event file checklists are completed on time
  • Proactively provide support to other Processors on the team and across the department
  • Coordinate and lead User Acceptance Testing on enhancements to systems and regression testing
  • Participate in Contingency testing
  • Assist with team/dept projects
  • Ensure all Quality Control reporting is completed within the required timeframes
  • Monitor and allocate all incoming Front End Instructions and advices
  • Ensure DCFC tasks are completed on a daily basis
  • Participate in and host team Huddles
  • Extensive years of experience working in a financial services organization
  • Technical understanding of corporate actions
  • Experience within a custody operation
  • Ability to interpret and translate Danish technical documentation
  • Ability to multi-task between job processes throughout the day
  • Fluent Danish
100

Banking Operations Spec Resume Examples & Samples

  • Minimum of a bachelor degree is required
  • Fluency in both English and Chinese; good written and listening skills
  • Excellent MS office skills (Excel, Word, and PowerPoint)
  • Taiwan Securities/Futures Specialist Certificates are required, SBL certificate is a plus
  • Ability to function under stress; able to work and solve problems quickly
  • Details oriented; multi-tasking with strong organizational skills
101

Analyst, Banking Operations Resume Examples & Samples

  • Ensure critical deadlines and Service Level Agreements (SLA) are met
  • Resolve complex transactions/ exceptions
  • Perform Quality Review of work processed via various systems
  • Respond to internal & external inquiries
  • Assist with special projects as required
102

Banking Operations Specialist Resume Examples & Samples

  • Daily reconciliation of operations processing platform to the general ledger
  • Processing entries to clear breaks between OPP and GL
  • Monthly attestation of balance in GLASS
  • Responsible for oversight and performance daily and monthly reconciliations of operations core trade capture systems to the firms books and records (PeopleSoft)
  • Assist in the creation and keeping up to date procedures for performed reconciliations / processes
  • Ensure proper coverage of performed reconciliations (cross-training to the other team members)
  • Ensure all breaks are recorded, classified and resolved on a timely basis. Escalation to Team Lead of all breaks over T+1. Assist in the production of metrics for internal reporting and daily reporting to London Management
  • Collaboration: interface with other divisions and departments in performing / implementing processes to support effective breaks investigation / break reduction
103

Consumer Banking Operations Resume Examples & Samples

  • Establish strong relationships with management in technology, related control groups such as Risk Management, Compliance, and Audit colleagues
  • Lead audit engagements covering Mortgage Banking technology including risk assessments, audit planning, audit testing, directing audit staff, control evaluation, audit report drafting, and follow-up and verification of issue closure
  • Accountable for meeting deliverables and adhering to department standards
  • Provide coaching and feedback to other team members
  • Monitor key risk indicators, significant change activities and escalation of emerging technology issues to management in a timely fashion
  • Stay up-to-date with evolving technology changes and market events impacting the Mortgage Banking channels and products
  • Develop recommendations to strengthen internal controls and improve operational efficiency
  • Must have 5-7 years of relevant experience in internal/external auditing, or consulting
  • Must have experience planning/leading/executing audits or similar projects, and providing staff with written and verbal feedback
  • Minimum Bachelor's degree in Management Information Systems, Finance, Accounting, or other related discipline. An MBA degree and/or professional certification, such as CPA, CIA, or CISA is a plus
  • Proficiency in risk analysis, and strong analytical skills particularly in regard to assessing the probability and impact of an internal control weakness
  • Proven ability to multi task, complete projects on time and on budget, and be able to adapt to changing priorities
  • Excellent verbal and written communication skills with the ability to present complex and sensitive issues to senior management in a persuasive manner
  • Working knowledge of application controls, for example Access Administration, Change Management, Security Configuration and Business Resiliency
  • Enthusiastic, self motivated, and effective under pressure
  • Proven ability and desire to learn quickly, be flexible and think strategically
  • Prepared to travel to business locations domestically (up to 25%)
  • JP Morgan Chase is an equal opportunity and affirmative action employer M/F/Disability/Veteran
104

Coo-global Transaction Banking Operations Resume Examples & Samples

  • Support product/function development to ensure a superior offering in the face of changing client needs and market trends
  • Builds and maintains relationships with internal stakeholders in order to provide a point of contact within the functional team for time critical, complex or regulated tasks in particular
  • Ensures timely, complete and accurate processing of transactions (including performing all relevant controls) within own area of responsibility
  • Regularly review Key Operating procedures for new processes and ensure regular updates to reflect changes to processes
  • Adheres to Bank Policies and Procedures and ensure compliance
  • Participate in inputs to Business Requirements documentation, performing User Acceptance Testing , Deployment and industry testing
  • Takes ownership for own development and career management, seeking opportunities to develop personal capability and improve performance contribution
105

CCB Banking Operations Resume Examples & Samples

  • Partner with colleagues, regulators, clients and control community members to develop, evaluate, test and report on the adequacy and effectiveness of control environment
  • Perform audit projects from planning to reporting and deliver a quality product in line with department standards
  • Finalize audit findings and use judgment to provide an overall opinion on the control environment
  • Partner with other groups within Audit to ensure the delivery of an integrated audit program of coverage
  • Stay up to date with evolving industry and regulatory developments impacting the business
  • Be able to travel to locations domestically (25%)
  • Bachelor's degree in Accounting/Finance, Economics or related discipline
  • Least 5+ years auditing experience or public accounting
  • Knowledge of banking industry preferred
  • Proficiency in risk analysis
  • Ability to manage multiple tasks concurrently in an efficient and effective manner and with minimal supervision; proven ability to multi task, complete projects on time and on budget, and adjust to changing priorities
  • Excellent communication (i.e., verbal and written) and interpersonal skills, with the ability to present complex and sensitive issue to senior management and influence change
  • Enthusiastic, self-motivated, effective under pressure and willing to take personal responsibility/accountability
  • Advanced desktop skills in products such as Excel, PowerPoint etc
  • An MBA degree and/or professional certification, such as CPA, CIA or CISA are a plus
  • Any candidate not meeting ALL the qualifications can be considered for an Associate, Auditor role
106

Senior Analyst, Banking Operations Resume Examples & Samples

  • A College or University degree and/or some relevant work experience is preferred Good oral and written communication skills are required
  • Basic understanding of banking procedures is preferred
  • Attention to detail, analytical and problem solving skills are required
  • Banking or financial services operations experience is desired
107

Manager Brcm, Banking Operations & CDD Resume Examples & Samples

  • Minimum of 3 years proven and broad based risk experience in the financial services industry or HTS experience or equivalent
  • Highly developed inter-personal skills for dealing with sensitive information/situations
  • Strong managerial, problem-solving, lateral thinking, analytical, verbal and written communications and interpersonal skills necessary
  • Ability to successfully navigate complexity, uncertainty and change
  • Understand and interpret complex business and risk requirements; translate technical risks into “business language” to ensure effective communication
  • Detail-oriented, with excellent analytical skills
  • Excellent working knowledge of risk management principles
  • Typically, qualifications would include an undergraduate degree in Business Administration, Information Systems or a related field. Professional qualifications in Risk Management, Audit, or Security would be an advantage to and typical for this role
  • Demonstrated ability to sort through and analyze large sets of data to assess risk trends
  • Proven ability to prioritise competing demands
  • Ability to work in fast paced environment with the ability to multi-task a must
  • Adaptability, commitment and motivation to meet tight schedules and stay abreast of significant issues in a regularly changing environment necessary
  • Excellent computer application skills.(Excel, Word, Powerpoint, etc)
108

Team Lead, Banking Operations Resume Examples & Samples

  • Responsible for day-to-day management of a small team within Banking Operations
  • The Banking Operations team oversees transactions processing, document processing, opening new business and maintaining and reviewing documentation on existing account
  • Conducts performance management and career development processes, and staffing and disciplinary actions
  • Day-to-day management responsibilities for a small team or sub team within Banking Ops
  • May have direct interaction with committees and/or Senior Management Organizes the work of the team, assigns tasks, sets short-term priorities, monitors all activities and ensures timely and accurate completion of the work
  • Possesses the leadership and organizational skills required to prioritize assignments and provide feedback to staff
109

Private Banking Operations Specialist Resume Examples & Samples

  • Tailored Lending Platform Enhancements
  • Tailored Conversion
  • Ongoing strategic enhancements to Liquidity Access Line and Tailored Lending
110

Banking Operations Expert Resume Examples & Samples

  • Effective and high-quality banking operations input and control (authorization) in accordance with Operations Procedures for Private Bank Customers
  • Complying with MIFT requirements, performing necessary control procedures
  • Analyzing operational issues, initiating and implementing corrective and improvement actions with supervisors’ oversight, investigating and providing solutions for Customers’ complaints
  • Coordinating and participating in the creation and verification of operational procedures, regulations, processes descriptions, processes mappings, and capacity plans across the entirety of the office
  • Perform start-of day, end-of day and end-of month checks, volume updates and defects reporting
  • Experience in operations - with international payments/ transactions preferred
  • Experience in coordinating/ managing projects
  • Very good command of English – written and spoken
  • Knowledge of MS Office (very good Excel)
  • Good knowledge of banking domain and clearing for international markets
  • Knowledge and good understanding of investment funds and various instruments of the capital markets
  • Looking for enhancement/re-engineering opportunities
111

Banking Operations Specialist Resume Examples & Samples

  • Serve as Group Ops Representative for key risk projects by establishing / reviewing requirements, providing innovative and control-minded ideas, actioning accordingly in partnership with all key stakeholders, communicating status updates to senior management, and implementing an efficient and strategic solution
  • Funds Transfer Program – Strategically design, develop, and implement key risk projects and processes to create a framework of monitoring compliance to the Funds/Asset Transfer Policy governing the Investment Banking Division
  • Account Ownership Governance – Partner with responsible line managers / account owners in Americas to educate and ensure compliance with global General Ledger Account Ownership Policy. Activities include: challenging account owners to validate their month-end account sign-offs, obtaining, verifying, and reporting on Americas Provisioning requirements across Group Operations, conducting break analysis to identify root-causes, and performing reconciliations to ensure a balanced General Ledger
  • Access Control / System Security – Positively impact the System Security infrastructure across Group Operations by spearheading key Security User Access projects to provide risk identification, remediation plans and implementation for strengthened User Access controls and/or to meet regulatory commitments
  • End User Computing (EUC) Framework – Provide risk expertise / education, domain knowledge, and senior management reporting, in partnership with other OC&R departments, to establish and maintain the EUC Inventory for Global Operations in compliance with the Control Services-designed EUC Guidance document and Bank-wide Global EUC Policy
  • Audit Point and Incident Reporting – Serve as gatekeeper and regional representative for all internal & external audit points raised for Americas Group Operations; Provide improved risk awareness and control culture through targeted reporting of non-compliant Incidents; Foster relationships with Operations Risk Division (ORM), Internal Audit, Senior Management, etc.; Represent Group Operations on Senior Working Group, chaired by ORM, to provide list of systemic issues, conduct testing, and escalate issues
  • Internal and External Authorized Approvers – Maintain Internal and External Authorized Approver Lists on behalf of Americas Operations, in compliance with the Funds/Asset Transfer Policy; Establish movers/leavers process to track staff no longer required to be on these lists and communicate to the respective Ops Areas or External Banks
112

Banking Operations Specialist Resume Examples & Samples

  • The candidate will work on the BAU Data Support team for Products and pricing stream in Reference Data Product Production
  • Ensures efficient and timely request processing
  • Control focused management of processes execution
  • Daily interaction with internal and external counterparties/stakeholders
  • Continuous improvement of processes and procedures in the collaboration with Onshore teams
  • Solution-oriented dealing with customer requirements and issues
  • Responsible for set-up / amendment / enquiry processing and reporting
  • Response to strategic change initiated by and affecting the team
  • Ad hoc reporting as required by management
  • Participate in weekend production release checkout
113

Banking Operations Specialist Resume Examples & Samples

  • Products managed in LDO
  • The different types of option products
  • Exercise and assignment processing, including expirations and deliveries
  • Trade and Position exception reconciliation and resolution
  • Stock record balancing
  • The various internal and external systems utilized within the department
  • Collateral processing
114

Banking Operations Specialist Resume Examples & Samples

  • Bachelor’s degree is preferred
  • Prior experience in banking operation
  • Prior experience in fraud management, card disputes, and/or dispute resolution
  • Proficient in Microsoft Office, especially Excel
  • Technically minded
  • Excellent Analytical Skills
  • Understanding of Operational Excellence/Continuous Improvement
  • Team player (works well with others) and an ability to take direction
115

Private Banking Operations Resume Examples & Samples

  • Card Authorization limits
  • Debit Card and checkbook materials management
  • MasterCard mandates for card experiences (alerts, Stand in thresholds)
  • Faster Payments (Same Day ACH)
  • 5-7 years of experience in the financial services industry (Morgan Stanley Wealth Management preferred)
  • Demonstrated leadership and vision in managing projects and initiatives
  • Excellent verbal and written communication skills including the ability to communicate effectively using various mediums both upward and with business partners and external vendors
  • Advanced proficiency in Excel (e.g. formulas, pivot tables) and other windows-based software (e.g. Word, Power Point)
  • Strong analytical, organizational and documentation skills with sharp attention to detail
  • Effective risk management, complex problem solving and ability to perform in a fast pace changing environment
116

Banking Operations Analyst Resume Examples & Samples

  • System governance and functional roadmap
  • End user engagement
  • Business requirement identification, prioritization and management
  • Process and change management
  • Participation in projects and releases
  • Minimum 5 years of experience within the financial services industry
  • Previous loan administration experience considered a strong asset
  • A strong understanding of banking products, services and delivery channels
  • Experience working in a project or program environment would be preferred
  • Experience with the Temenos T24 system would be a significant asset
  • Demonstrated ability to multitask and meet deadlines
  • Strong planning, analytical and problem solving skills
  • A collaborative approach, able to engage and communicate with diverse stakeholder groups and end users
  • Exercises good judgement and decision making skills
  • Effective communication skills (written and verbal)
  • Able to prioritize and manage multiple projects/workstreams
  • Align and prioritize system enhancements/improvements with the strategic initiatives of the bank
  • Champion the business use of T24, working to ensure that system benefits are delivered and realized
  • Conduct cost/benefit, magnitude of effort and ROI analysis for system enhancements, requirements, improvements and defect resolution
  • Work with end users and business stakeholders to identify improvements and enhancements to T24 functions to meet business needs
  • Identify and participate in the development of system driven process improvements
  • Adhere to strong internal controls and measures
  • Participate in system driven/supported business process improvement initiatives
  • Adhere to best practices and internal controls within project and work teams
  • Adhere to change management controls and practices within teams and projects
  • Support and perform impact analysis when prioritizing and implementing changes, enhancements or system fixes
  • Work to ensure that the system effectively supports audit, risk and internal controls/functions
117

Branch Banking Operations Manager Resume Examples & Samples

  • Requires a Bachelor's degree in business, finance or other related field
  • 2+ years experience retail banking, banking operations, staffing, using business systems to model and analyze data to develop and drive business results
  • Working knowledge of the banking industry, branch banking operations including staffing, scheduling, and training
  • Ability to work in an unstructured environment
  • Ability to think strategically and execute initiatives
  • Solid analysis, problem resolution and communication skills, both verbal and written
  • Solid leadership and customer relation skills
  • Advanced knowledge of project management techniques and practices
  • Ability to train staff, set goals and maintain high quality work standards
118

Business Banking Operations Credit Associate Resume Examples & Samples

  • Responsible for clearing closing stipulations for complex commercial loan approved
  • Works with customer, relationship manager and third party vendors to resolve and clear due diligence items including environmental reports, appraisals, flood determinations, lien positions and title work thereby ensuring that the conditions of the credit approval are met
  • Effectively manages loan closings for deal structures underwritten under Retail and Commercial Credit policies
  • Works with customer base to support service needs
  • Provides exceptional customer service while adhering to Bank policies and controls and regulatory requirements to mitigate operational and reputational risk
  • 5-7 years of commercial loan operations experience
  • 3-5 years prior related customer service experience
  • High School or equivalent (GED) required
  • Strong background in commercial loan operations and servicing
  • Thorough knowledge of commercial banking documentation
  • Exceptional customer service and communication skills
  • Solid understanding of commercial real estate deals and structure
  • Able to effectively liaise with relationship managers, legal counsel, third party vendors and external customers
  • Strong knowledge of commercial and retail credit policy as well as commercial regulatory requirement
119

Banking Operations Specialist Resume Examples & Samples

  • Daily interaction with Front Office/Sales and Trading
  • Daily interaction with other offices within Credit Suisse
  • Daily interaction with Broadridge Processing & Outsourcing Solutions
  • Daily interaction with external clients
  • Ensuring all Broker Dealer accounts/inventories are reconciled and items cleared
  • Ensuring Policies and Procedures are adhered to
  • Maintaining Metrics on a monthly basis
  • Ensuring Fails/Trades/are monitored closely
  • Monitoring Settlements and escalating when needed
  • Ensure fails are escalated and Buy-Ins issued on failing items
  • Provide Feedback to management on areas of improvement
  • Role may change based on regulatory requirements and the needs of the business
120

Banking Operations Specialist Resume Examples & Samples

  • Review of facility terms in order to establish collateral and borrowing restrictions necessary for Operational procedures
  • Settle or arrange for the settlement of fund transfers related to fundings, paydowns, interest payments, fee payments, and related collateral activity
  • Produce interest and fee invoicing for client positions
  • Perform audit and Sarbanes Oxley tests as required
  • Prepare or assist in the preparation of Daily Activity Reporting which provides P/L information to the business unit and senior management
  • Prepare or assist in the preparation of client account reconciliations
  • Update procedures when necessary
121

Analyst, Banking Operations Resume Examples & Samples

  • University degree and up in Economics, Finance, Engineering, and 3 to 5 years of business related experience; pursing or enrolled in Canadian Securities Course within one year of hire
  • Good knowledge of derivatives and cash products - pricing and risk management practices of Bonds, Swap, Options, Futures, and Foreign Exchange
  • Good knowledge of back office operational and P/L process and project management
  • Good knowledge of Market Data, Bloomberg, and Reuters
  • Good problem solving, analytics thinking and sound judgment when making decisions requiring a high degree of knowledge and attention to detail
  • Effective interpersonal relations, including good teamwork/partnerships and relationship building sufficient to act in a collaborative manner given team members- different backgrounds and experiences
  • Good conflict management / resolution skills
  • Ability to work independently and quickly solve problems to a satisfactory conclusion for all stakeholders
  • Compliance with all BMO regulatory training and ensure these programs and policies are applied consistently across the business. The incumbent is personally responsible for compliance with all such regulatory and governance programs
122

Private Banking Operations Banking Check Deposit Analyst Resume Examples & Samples

  • Create and distribute daily and ad hoc reports
  • Assist with deposits system testing, as necessary
  • Liaise with branches and vendor to support remote deposit capture daily production volume
123

Banking Operations Specialist Resume Examples & Samples

  • Review of facility terms in order to identify collateral and borrowing restrictions necessary for Operational procedures
  • 0-2 years experience (or relevant internships) in the Financial Services industry at a minimum. Middle Office / Operations & client-facing experience highly preferred
  • A preference for familiarity with working in a fast-paced environment within a global investment bank, with frequent interaction with clients, traders and other functional areas within and outside the firm
  • Excellent interpersonal, communication, and time management skills
  • Solid Excel skills and comfortable using Excel spreadsheets for data analysis
124

Consumer Banking Operations Resume Examples & Samples

  • Responsible for all project tasks and milestones for integration of consumer lending products (i.e. mortgage, personal loans and credit cards)
  • Plan and manage end-to-end operations project tasks and milestones
  • Develop integration approaches for key operations activities, such as training, customer handling, vendor & document transition, inflight transactions
  • Prepare project status reports for presentation to management and key stakeholders
  • Actively engage all stakeholders (Technology, Product, Operations, CRESA, Legal, Compliance, Risk etc.) in every phase of the project, to anticipate issues and risks
  • Facilitate workshops with Technology, Product and Operations teams to gather system and relevant integration requirements
  • Manage issues and risks, and work with relevant parties to execute mitigation controls
  • Drive operations user acceptance testing, dress rehearsals and cutover testing till completion with entry and exit criteria signed off
  • Manage operations testing resources to execute testing activities
  • Travel required to regional locations during key project periods to oversee integration activities together with country SMEs on the ground
  • Oversee operations cutover and go-live activities, including on boarding of staff and management of customer requests
125

Private Banking Operations Resume Examples & Samples

  • Bachelor?s Degree preferred but not required provided it?s offset by a minimum of 3 to 5 years of industry experience
  • Ability to use appropriate analysis, judgment, and logic when solving problems & making decisions
  • Excellent teamwork and communication skills
  • Ability to work under pressure in a time sensitive environment
126

Banking Operations Specialist Resume Examples & Samples

  • More than one year of previous experience in a corporate environment
  • Solid decision making
  • Goal oriented who would like to become a specialist in 1-2 processes
  • Flexibility and availability to support the process when required
127

Mortgage Banking Operations Closing Senior Team Manager Resume Examples & Samples

  • Constant focus on customer service and all process flows that lead to delivering best in class service. Assist with customer escalations, address escalation issues from individuals and coordinate appropriate executive decisions in order to resolve customer concerns
  • Ensure policy communication is completed and validate employee understanding of required policy
  • Gives employees honest and clear feedback regarding strengths, opportunities and areas for development. Ensure employees are provided with the appropriate tools to successfully execute their responsibilities. Provides regular coaching and guidance for employees so they can improve their performance
  • Actively plans for the development of all employees that will strengthen current and future capabilities and enable them to contribute fully. Values continuous learning by fostering a climate for the learning and development of self and others
  • Demonstrates the ability to act in a decisive, urgent and committed way to achieve results
  • Four years experience in mortgage loan closing, support, underwriting or communications family (conventional and government; purchase and refinance); prior supervisory experience preferred
  • Proven ability to lead, coach, and mentor at all position levels. Ability to consistently maintain high performance level especially in stressful situations
  • Strong interpersonal skills; the ability to effectively interact with various styles and levels of management and be able to adjust own communication style based on the audience
128

Banking Operations Specialist Resume Examples & Samples

  • 4yr college degree
  • Financial background
  • Solid Experience with Microsoft Office
  • Excellent communication skills/personality for client interaction
129

Banking Operations Specialist Resume Examples & Samples

  • Able to priortize and multi-task in a high pace environment
  • Solid attention to detail
  • Solid interpersonal skills including organizational, listening & problem solving
130

Banking Operations Specialist Resume Examples & Samples

  • Able to perform in a deadline driven environment
  • Proficient in Microsoft Excel, Word and Outlook (Access a plus)
  • Corporate Action / Reorg / Dividend / Interest experience a plus
  • Previous project experience a plus
  • Paralegal experience acceptable in lieu of Investment Banking Operations experience for external applicants
131

Banking Operations Specialist Resume Examples & Samples

  • Fluency in English, German would be a solid asset
  • At least basic knowledge of financial instruments
  • Advanced MS Office knowledge, especially MS Excel
  • Team work with a passion to learn
  • Professional experience in finance/banking area will be a solid asset
  • Personality that likes to take over responsibility and getting things done
132

Risk Management VP-shared Services & Banking Operations Resume Examples & Samples

  • Demonstrate a detailed knowledge of the risk management toolkit across Global Operations
  • Propose and lead Risk Management process, participating in Working Groups to shape risk initiatives
  • Build and manage key stakeholder relationships on a day to day level
  • Hold self and others accountable to deliver team and Global Operations goals
  • Coordination of system outages across multiple teams to agree actions and remediate risk
  • Coordinate / track Action Plans to ensure quality and timeliness of delivery (including but not exclusive to Open Pages)
  • Provide input into policy and procedure reviews to ensure policy wording is unambiguous and drives minimal exceptions and policy can be adhered to by their division
  • Leverages the risk toolkit to undertake proactive analysis of systems and processes in order to identify and mitigate risk
  • Validate the risk reporting production by SSBO Mumbai Risk Team for line area to ensure risk reporting and mitigation
  • Drive enhancements and best practice standards in submission and reporting quality
  • Provides oversight on identified risks and remediation required
  • Partners with Senior Risk Forum representatives to validate risk reporting & analysis requirements
  • Manages changes and implementation of regulatory reports. Provides oversight during the RRM Workshops and reviews Reg Reporting RCSA
  • Performs and supervises QA on all aspects of risk data capture
  • Manages the independent monitoring and quality assurance of key processes, including select high impact functions
  • Partners with SSBO Mumbai Risk Team and line management to ensure incident reporting is meeting firm reporting standards
  • Validates incident post mortems and reporting in quality assurance checks, including review of taxonomy selection and root cause versus RCSA
  • Completes sign off of incident post mortem once risk captured with documented mitigating actions
  • Supervise SSBO input and output to all ORRC programs (e.g. RCSA, Entitlement Reviews, Business Continuity, Policies and Procedures, Independent Monitoring) in support of the ORC book of work
  • Supervise SSBO input and output to all Audit programs (e.g. Internal Audit, External Audit, Federal Program)
  • Leads the process of regulatory report control assessment
  • Leads the process of supporting the demands of regulatory audits and ad hoc queries
  • Proactively identify potential risk areas for further scrutiny
  • Manage direct reports or testing team to complete department/internal reviews and testing
  • Manages the link between the department’s risks, the RCSA, the pre-audit Management Representation Letter and the key enhancements programs (e.g. Change the Bank investment) designed to mitigate any gaps
  • Supervise the testing program to ensure due diligence and reporting completed as required
133

Banking Operations Analyst Resume Examples & Samples

  • Receive training in and assist with the review, analysis and processing of cash receipt documents
  • Receive training in and assist in preparing checks and processing bank deposits using ITMS ECD system
  • Receive training in and assist in the completion of reconciliation spreadsheets using Excel, Cognos and FAMIS
  • Receive training in and assist in the analysis of reports to identify and resolve unreconciled items
  • Assist in approving and printing invoices and notices from Web BCS
  • Communicate to various departments within the NYC Department of Education to resolve outstanding accounts
  • Assist in providing and negotiating payment plans with clients
  • Assist in processing payments and PDN’s and providing Closure Letters
  • Assist in reviewing and forwarding uncollectible accounts to the NYC Law Department for further action
  • Receive training in and assist in analyzing invoice and cash receipt reports to identify differences
134

Mortgage Banking Operations Director Resume Examples & Samples

  • LOB knowledge
  • Business process and procedure knowledge
  • Business applications knowledge
  • Regulatory requirements knowledge
  • Corporate policy knowledge
  • Subject matter expert within function
  • Conflict resolution skills
  • Change management skills
  • Influencing skills
  • Drive risk and control agenda
  • Develop and manage employees/managers
  • Delegation skills
  • Coaching skills
135

Banking Operations Specialist Resume Examples & Samples

  • Experience in a banking/financial environment
  • Professional experience in an international environment will be an asset
  • Eagerness to obtain new knowledge as well as openness for new challenges
  • Solid and clear communication skills both in written and verbal presentation is essential
  • Ready to work on rotating shifts (08.00-17.00; 10.00-19.00 with one hour lunch break)
136

Private Banking Operations Resume Examples & Samples

  • Work closely with key business stakeholders, Regional COOs, Legal, Compliance, Business Management, Product & Platform and Technology on fulfilling responsibilities of the Client Onboarding Risk and Controls team
  • Establish a quality assurance program for Client Onboarding to include methodology and sampling methods and ensure compliance with policy and regulatory requirements
  • Ownership and proactive management of the various risks facing Client Onboarding
  • Audit management and information gathering and analysis
  • Establish quality metrics and results to identify recurring control issues and track trends. Proactively assess areas for process improvement and make/propose changes as needed
  • Facilitate meetings, prepare documentation, and meeting minutes, as necessary
  • Strong knowledge of risk and control techniques/procedures
  • In-depth knowledge of risk management techniques from both a detection and mitigation perspective
  • Ability to work effectively in a team environment and ability to adapt to a rapidly changing business and technological environment
  • Flexible and able to work in a fast-paced environment to effectively meet deadlines
137

Mortgage Banking Operations Manager Resume Examples & Samples

  • Experience in collaborating across multiple functional operational teams
  • Willingness and ability to learn quickly and apply the knowledge learned on a continuous basis
  • Demonstrated knowledge of loan service industry in areas of investor, insurer, regulatory, and state servicing requirements
  • Preferred Skills or Knowledge
  • Prior default and/or core servicing experience highly desirable
  • Prior management experience and UAT testing knowledge is highly desirable
  • Exceptional knowledge of standard desktop applications: MS Office, including Excel (pivot tables,charts), PowerPoint, Access, Word, and Outlook
138

Business Banking Operations Manager Resume Examples & Samples

  • Understanding of commercial credit origination and portfolio management activities. Experience in loan processing, credit analysis, and commercial loan documentation. Understanding of traditional commercial credit product offerings including SBA and real estate secured credit
  • Working knowledge of other Bank products, such as deposits, treasury services, and credit cards is a plus
  • Awareness of federal and state laws and regulations pertaining to business credit, ranging from small businesses (<$1MM in revenues) to mid market customers
  • Proficient with Excel, Visio, and PowerPoint. Experience with bank systems is preferred
  • Excellent verbal and written communication skills. The ability to effectively communicate with all levels of the organization
  • Experienced with all aspects of managing colleagues, including demonstrated experience mentoring, training, & developing colleagues
  • 10 years of relevant business experience
  • A minimum of 5 years in Banking and/or Financial Services
139

Graduate Analyst Banking Operations Resume Examples & Samples

  • Monitors client foreign currency wire transactions
  • Handles items that require repair or exception processing
  • Performs all other foreign currency payment functions, ensuring accuracy and timeliness
  • Communicates resolutions to appropriate parties, and contacts other banks and internal areas to resolve problems
  • Performs foreign currency transaction processing, which includes repairs and verifications
  • Processes amendments, cancellations and exception items, communicating resolution to appropriate parties
  • To verify /confirm proper authorization to process payments
  • To correspond with clients to resolve outstanding items and follow -up in accordance department procedures
  • To immediately notify management of payments requiring special attention
  • 2 – 3 years’ experience in a financial industry operations environment required
140

Business Banking Operations Closing Associate Resume Examples & Samples

  • Effectively work with sales partners, customers, legal, and third parties to clear all pre-closing conditions associated with a credit approval
  • Successfully manage a loan pipeline of ~50 transactions; communicating clearly and timely to sales and customers on status and conditions
  • High School or equivalent (GED) required, Associate's or Bachelor's Degree preferred
  • 3 years banking or financial services experience. Loan processing or closing background preferred
141

CIB Olo-banking Operations Resume Examples & Samples

  • Excellent business judgment, particularly the ability to proactively monitor the program to identify and address issues early, performing root cause analysis to develop long term solutions
  • Detail oriented, with a highly disciplined approach to process and quality control. Attention to detail is critical in this role
  • Ability to partner closely with related functions to ensure a coordinated and effective program
  • Outstanding listening and negotiation skills as well as being a strong written and verbal communicator at the senior management level
  • Candidate needs to be comfortable working and partnering with people at all levels and across all functional areas
  • Professional, self-motivated and able to work in a fast-paced, results-driven environment with a proven track record of execution against deliverables
  • Relevant experience/knowledge of financial products highly desirable
142

Banking Operations Manager Resume Examples & Samples

  • Manage a team of 10-15 members and ensure that the team executes data maintenance in static systems for SSI creation, amendment, validation, deactivation, repair and enrichment of records, in a timely and accurate manner
  • Conduct regular team meetings and 1:2:1s with your direct reports; develop and grow the team, ensure performance review discussions are completed on an annual basis
  • Responsible for recruitment and hiring of the team
  • Act as an escalation point and perform root cause analysis to support our key internal clients who rely on the data we maintain to execute and settle transactions on a timely basis
  • Understand the business areas the group supports and manage workflow based on Customer / Market priority and sensitivities
  • Face off with external and internal auditors for control related queries/ requests
  • Develop an understanding of the importance of the Data integrity of the function and ensures the team actions all requests with a control based mindset
  • Identify trends, process efficiencies and control gaps and work with stakeholders to address those gaps
  • To review various control reports and take action as necessary to ensure all KRI / KPI targets are achieved
  • Develop an understanding of Peripheral areas relying on Group Data SSI services and develop relationships with key users in order to foster solid relationship and rapport
  • Lead and be involved in various tactical and strategic initiatives involving / impacting Group Data SSI
  • Identify ways of improving workflow design through changing business and user requirements
  • LI-KS1*
  • Around 5 years of experience in an Investment Bank and / or Asset Management and / or Consultancy background
  • 3+ years of experienced in people management and leadership
  • Proven organizational, leadership, communication and management skills
  • Proven ability to communicate with all levels of Management in a clear, concise manner
  • Self-starter and able to work without day-to-day direction
  • Excellent report production ability; very good skills in Microsoft Word, PowerPoint and Excel
  • Ability to document in a clear and concise way
  • Delivery focused and process oriented
  • Attentive to detail
  • Solid facilitation skills
  • Effective relationship management skills
143

Banking Operations Specialist Resume Examples & Samples

  • Evaluating and extracting relevant credit and operational information from credit and security agreements and populate those terms in the bank loan system (LoanIQ)
  • Accurately setting up deal economics to enable correct regulatory capital calculation; precise risk exposure mitigation and transfer, exact credit availability to borrower, allocations to lenders (on CS managed deals), and other parameters such as frequency of interest, fee and principal repayments
  • Working closely with Front Office, Lawyers, Know Your Customer Onboarding, Product control to coordinate deal closing mechanics
  • Solid loan product knowledge, proficiency with LoanIQ
  • Ability to review and analyze legal documentation; experience with legalese
  • Degree in Business, Finance or Math
  • Attention to details and ability to multitask, triage issues and apply appropriate solutions in the fast paced environment
  • LI-AH1
144

Private Banking Operations Banking AAA Processing Analyst Resume Examples & Samples

  • Ability to multitask, especially in high pressure situations
  • Time management and prioritization skills
  • Previous experience working within a customer service role
  • Superior analytical, critical thinking and decision making skills
  • The candidate must also be proficient working with Excel and PowerPoint
  • Bachelor's degree or equivalent in business, economics, marketing, or related field
145

Senior Category Manager, Banking Operations Resume Examples & Samples

  • Develop and implement sourcing strategies for applicable spend categories
  • Drive annual productivity improvements in applicable spend categories
  • Supplier selection and negotiation process (RFX)
  • Track performance within each applicable spend category and define budgetary impact
  • Monitor strategy implementation and contract compliance
  • Drive best practices
  • Leading cross-functional teams to develop and implement category strategies
  • Drive value through supplier relationship management
  • Uphold internal and external policies, regulations and laws
  • Deep experience with multiple banking operation categories within major financial institutions, such as goods & services related to Mortgages & Lending Products, Automotive, Credit & Debit Cards, Payment Systems
  • Exceptional problem-solving and analytical skills (multiple complex analyses simultaneously)
  • Good planning/project management skills
  • Strong negotiating skills
  • Strong communication skills (written and verbal)
  • Passion for creating value
  • Demonstrable success in leading diverse teams through complex category management / strategic sourcing initiatives
  • Comfortable with conflict
146

Private Banking Operations Resume Examples & Samples

  • Process deposits to client and house accounts received from branches and other operations teams
  • Review, accept, reject, modify deposits for acceptability using deposits workflow tool
  • Perform transactional adjustments to client accounts requiring corrections
  • Assist with system enhancement or new product efforts related to deposits processing
  • Ensure compliance with deposits processing procedures and controls
  • Proficiency in Microsoft Office: Excel, Word, PowerPoint
147

Consumer Banking Operations Specialist Resume Examples & Samples

  • 1 year work experience in a back office operations area or customer service/call center environment
  • Basic proficiency with Excel and Word
  • Demonstrated ability to use analytical skills to identify and escalate business issues
  • 2 years work experience in a quality, compliance or business analyst function
  • Knowledge of debits/credits
  • Cashier, Teller, or bank operations experience preferred
148

Private Banking Operations Resume Examples & Samples

  • Coordinate margin call satisfaction with branches while protecting the Banks interest regarding any outstanding margin calls
  • In case of short fall, verify values in loan monitoring systems against loan officers original underwriting
  • Coordinate account closings and ensure all interest and principal payments have been made before releasing the Banks pledge trait from the collateral accounts
  • Handle escalated issues from branches, the Sales Desk, or others areas of the firm
149

Business Banking Operations Credit Associate Resume Examples & Samples

  • Handles the overall preparation of a file for underwriting specified in accordance with the Policies and Procedures established by Credit Services
  • Reviews, analyzes, and determines acceptability of documents to established standards
  • Requests the necessary supporting loan documentation to complete the loan process
  • Performs necessary due diligence and determines acceptability
  • Receives electronic and paper documents for filing within the credit files. Filing may require the use of Content Manager and/or other loan underwriting systems
  • Maintains department performance standards in order to keep the work moving timely into the appropriate queues
  • Communicate with appropriate responsible parties (internal and external)
  • Maintains appropriate file management system, indexing to ensure proper filing, transfer and retrieval of credit files
  • Updates and/or works with appropriate parties to update various systems and records (e.g. Content Manager)
  • Ensure adherence to polices and procedures
  • Exceptional customer service and communication skills. Ability to effectively liaise with relationship managers, legal counsel, third party vendors and external customers to address and resolve issues
150

Rep, Banking Operations Resume Examples & Samples

  • Accepts a high level of risk in performing daily activities relating to processing, analyzing, researching, and posting of all deposit and withdrawals in client accounts
  • Ensure prompt and accurate recording of payments to client accounts
  • Controls regulatory and legal risk that could lead to exposure the firm
  • Analyze and process requests in order to ensure proper verification and posting using multiple systems
  • Provide support during volume increases, system outages, fraud attempts, and the recovery of funds sent in error
  • Work with Risk, Fraud and AML departments for flagging of suspicious activity in accounts
  • Work with a variety of internal departments to resolve requests, research, and provide status updates
  • Required to interact with several of our largest vendors on a daily basis
  • Accurate daily processing of cash transaction postings and withdrawals to client accounts via ISIS or inbound phones including payments made by Automated Clearing House (ACH), Wire Transfer, lockbox (checks) and branch deposits as well as Fed Adjustment processing, stop payments, and deposit chargebacks
  • Accurate processing of debit transactions from client accounts
  • Analyze incoming and outgoing payments for review of money laundering, OFAC, and fraud
  • Analyze client accounts as well as funding/withdrawal request to ensure the request is in good order for processing via ISIS or inbound phones
  • Identify issues with exception processing, remedy wire and check suspense transactions
  • Conduct research and settlement of Treasury, Mutual Funds, and International business functions
  • Interact with business partners for resolution of client escalations via telephone or workflow research cases
  • Leverage LEAN principals to identify inefficiencies in existing processes and develop capacity through reengineering
  • Make quick, educated decisions on client transactions that require immediate attention
  • Interface with Loss Prevention, Operations Control, and Treasury departments to safeguard client and firm funds
  • Receive inbound correspondence with specialized banking questions and concerns
  • Correspond with vendors to ensure funds are appropriately distributed and received on a daily basis
151

Consumer Banking Operations Analyst Resume Examples & Samples

  • High School Diploma or equivalent and 3 year's banking operations or retail branch banking experience with an emphasis on analytical concepts
  • Demonstrate strong organizational, communication, analytical and presentation skills
  • Experience in handling complex technical and research issues
  • Associate degree with an emphasis in accounting/finance or 5 years equivalent relevant work experience in retail banking operations environment
  • Working knowledge of on-line systems and banking regulations
152

Business Banking Operations Loan Closing Associate Resume Examples & Samples

  • Effectively work with sales partners, customers, legal, and third parties to clear all pre-closing conditions associated with the credit approval
  • Draft and/or review loan closing documentation
  • Coordinate funding and booking activities
  • Successfully manage a loan pipeline of approximately 50 transactions; communicating clearly and timely to sales and customers on status and conditions
  • Ensures all activities meet Bank, departmental, and regulatory expectations
  • Self starter with the capacity to work independently with minimal supervision
153

Cib-banking Operations Resume Examples & Samples

  • Lead and drive work-stream teams in creating the strategy, approach and deliverables to mitigate risk in the wholesale payments environment
  • This includes evaluating the impact of planned changes on Payments users, processes, Technology by leveraging candidate’s existing expertise, and recommend alternate approaches when applicable
  • Report work-stream and milestone status to Program Management team and individual work-stream teams and ad hoc report requests
  • Integrate with Program Management team to ensure alignment with other work-streams and overall Program objectives
  • Seasoned professional with significant experience in Banking / Markets & Investor Services Operations (preferable) or Technology. Knowledge of CIB products and organization
  • Able to influence senior stakeholders across operations and technology. Strong presentation skills including generating presentations and effectively communicating to senior management
  • Strong collaborative skills and demonstrated ability to work across functions with project sponsors and balance the needs of multiple stakeholder groups
  • Very strong performer as evidenced in annual reviews
154

Banking Operations Lead Resume Examples & Samples

  • Minimum 2 years of branch or back office banking experience
  • Minimum 2 years of experience with Outlook and Microsoft Office Applications
  • Exercise good judgment in making decisions that impact client accounts and City National Bank operations
  • Ability to multi-task while maintaining a high level of quality and efficiency
155

Business Banking Operations Credit Associate Resume Examples & Samples

  • Perform research and validation on SBA (Small Business Association)loans to ensure accurate reporting and invoicing to Colson Services Inc
  • 3 years banking or financial services experience
  • Loan processing or closing background preferred
  • Ability to effectively liaise with relationship managers, legal counsel, third party vendors and external customers to address and resolve issues
156

Banking Operations Specialist Resume Examples & Samples

  • Active Management of exception resolution
  • Timely management of exceptions
  • Understanding of the exception
  • Contact and clarification with depositories and counterparties
  • Status updates to internal clients
  • Handling of all Business Divisions and all products, except CS Luxembourg and CS Austria
  • Handling of Exceptions for orders from private clients
  • Process accurately and timely all exceptions initiated by settlement instructions
  • Perform all assigned duties in a proper way and according to defined
  • Service Levels descriptions and established important metrics
  • Participate in operational improvements and quality reviews, improve efficiency and productivity on an on-going basis
  • Fluent written and verbal communication skills in English are required (German skills will be a strong asset)
  • Ability of partnership in international environment
  • Dedicated teammate
  • High degree of structure and self organization
157

Reference Data Banking Operations Specialist Resume Examples & Samples

  • Creation and maintenance of trading product data in various in-house systems, ensuring details are accurate and updated timely in order to facilitate the bank’s trading activities
  • Supporting and participating in the prompt delivery of the daily workflow
  • Participate in the delivery of system and process strategic improvements
  • Deliver key tactical solutions to reduce risk and improve controls
  • Tracking of daily production metrics
  • Perform regular controls and resolving reconciliation breaks on daily basis
  • Investigation/troubleshooting of issues raised by clients and providing efficient resolutions
158

Banking Operations Specialist Asset Servicing Resume Examples & Samples

  • Processing dividend distributions for domestic and global events
  • An opportunity to become proficient in market rules and regulations and effectively communicate/apply those requirements for each corporate event which include stock mergers, reverse splits, maturities, and exchange
  • Master the dividend process from origination to completion
  • You will also become a subject matter expert on rules and regulations in domestic and global markets, as well as develop working relationships with the middle office and agent banks
159

Head of Personal & Business Banking Operations Resume Examples & Samples

  • Collaborating with all PBB customer sectors to jointly deliver the best financial and commercial results for RBS International customers, across our proposition sectors - representing Services on all PBB Boards
  • Leadership for customer franchise projects
  • Building strong relationships across other RBS International and RBS customer franchises and functions, and all PLC UK matrix areas to deliver a consistent and continually improving customer journey
  • Representing the Services business at a senior level and collaboration with the wider RBS International businesses and functions
  • Supporting RBS International delivery against our financial targets and wider team Key Performance Indicators, Customer Satisfaction and Net Promoter Scores
  • A high level of risk awareness
  • Excellent communication skills, experience of working with senior stakeholders, and of influencing and participating in forums and committees
  • Excellent strategic vision and technical skills to respond to the dynamic environment in each jurisdiction
  • The flexibility to effectively manage multiple priorities, jurisdictions and locations
  • Experience of managing within a matrix environment and excellent people management skills
  • Strong commercial acumen and a deep understanding of the economic environment
  • A proven record of supporting growth and cost control in a variety of economic conditions
160

Banking Operations Resume Examples & Samples

  • Lead and drive work stream teams in creating the strategy, approach and deliverables to mitigate risk in the wholesale payments environment and wholesale Client Onboarding
  • Determine execution owners, timelines and milestones
  • Monitor the details and status of project milestones; identify, escalate and resolve project issues
  • Seasoned professional with 10-15 years of experience in Banking / Markets & Investor Services Operations (preferable) or Technology. Knowledge of CIB products and organization
  • Understanding of technology and applications in the Payment space
  • Creative and innovative problem solver, with attention to detail, ability to communicate new ideas, and inspire support
  • Self-motivated with ability to work independently, driving projects to completion
161

CIB Banking Operations Resume Examples & Samples

  • Establish quality measures and standards that ensure milestones are met and projects are successfully executed
  • Report work stream and milestone status to Program Management team and individual work stream teams and ad hoc report requests
  • Integrate with Program Management team to ensure alignment with other work streams and overall Program objectives
  • Seasoned professional with experience in Banking / Markets & Investor Services Operations (preferable) or Technology. Knowledge of CIB products and organization
  • Detailed understanding of operational processes and impact of changes on user community. Ability to immediately contribute subject matter expertise
162

Business Banking Operations Credit Associate Resume Examples & Samples

  • Work closely with various Business Partners and Colson Services, Inc. to deliver accurate reporting of Small Business Association (SBA) obligations
  • Create and provide reporting to key stakeholders and management team
  • Perform research and resolution using key internal and external systems and reporting on SBA products to meet expectations of SBA and comply with Standard Operating Procedures (SoPs)
  • Perform research and root cause analysis on internal and external customer inquiries, invoice and check resolution
  • Show accountability on the end to end customer experience by managing customer inquiries from inception to completion
  • Manage queue of requests and complete time sensitive customer monetary requests, process applications
163

Private Banking Operations Resume Examples & Samples

  • 1 Resource management inclusive of monthly forecasting and P&L explain
  • 2 Working with the business to obtain business growth projections to help forecast headcount and vendor expenses
  • 3 Support reoccurring and ad hoc reporting
  • 4 Assist in the development of unit cost
  • 5 Provide back up and support of technology investment programs
  • Experience managing multiple projects concurrently
  • Strong sense of urgency and ability to work under pressure
  • Proficient with Microsoft Excel, Word and PowerPoint is a must
164

Banking Operations Spec Resume Examples & Samples

  • Being a member of a small global team of business BAs across multiple regional offices
  • Working with a range of global business stakeholders to gather, document and agree requirements
  • Identify and deliver improvements to the system to provide better processing efficiency and data accuracy
  • Confirming business requirements via working groups and be accountable for all aspects of BRD creation
  • Assisting with testing and production support queries and involvement in UAT test script creation
  • Inputs to Target Operating Model, business user experience and process updates
  • Provide system training to end users (where applicable)
  • Facilitate Front to Back Business and Legal/Compliance stakeholders through decisions, consultation, influencing and conflict resolution
  • Understand customer’s viewpoint in order to design and deliver the most beneficial solutions
  • Manage work independently and to agreed timeframes and be able to manage provide regular project status updates
  • Proactively identify risks and issues and manage the mitigation plan of these
  • 2 years BA experience in a financial institution
  • Some understanding of legal or reference data would be useful
  • Basic SQL and UML modelling techniques
  • Have excellent communication skills and be quick to respond to new requirements
  • Be comfortable working in a team based across multiple locations
  • Have excellent problem solving skills, an ability to work with a sense of urgency, whilst maintaining attention to detail
  • Be pro-active and a self-starter
165

Banking Operations Lead Resume Examples & Samples

  • Requires excellent working knowledge of complex Bank products/processes and legal/regulatory requirements
  • Great quality and quantity of work, job knowledge, customer service, problem solving, ability to work independently and initiative to take on new assignments
  • Strong communications skills to handle complicated or sensitive information to clients, account officers or other outside parties
  • Ability to analyze and interpret complex information. Working knowledge of fraud detection principals
  • Experience working in a fast paced environment that demands strong organizational, technical and interpersonal skills
  • Strong working knowledge of IBS Insight, Vsoft, Synergy, Efunds Exceptions Desktop, and LexisNexis or equivalent experience
166

Business Banking Operations Credit Associate Resume Examples & Samples

  • 3 years of experience with commercial loans, regulatory requirements and credit policy
  • Prior work experience in a business/commercial lending environment is required with knowledge of customary products, practices and policies
  • Highly-effective written and oral communication skills to effectively communicate with customers, colleagues, and with all levels of management
  • Strong organizational skills with the ability to manage multiple priorities in a time sensitive environment while maintaining service level agreements
  • Ability to effectively manage a pipeline of credits, independently prioritizing activities
  • Must be experienced with MS Word, Excel, Outlook. Moody’s Risk Analyst & Access are preferred
167

Shared Services Banking Operations Change the Bank Executive Director Resume Examples & Samples

  • Ability to challenge and influence effectively at all levels of the organization
  • Ability to manage a global team of skilled change personnel
  • Understanding of the trade lifecycle and the various downstream user requirements of reference, trade and financial data
  • Demonstrable experience of program/project management and change management principles
  • Ability to multi-task and work in a fast pace environment
  • Experience in Settlement & post trade internal & external infrastructure
  • Experience in the finance industry in a change environment
  • Experience of interacting with a team locally and globally
  • Knowledge of Program Management processes and directives
  • Working Knowledge of process improvement methodology, Lean, 6 Sigma or equivalent
  • Knowledge of basic terminologies used in the financial services sector
  • Knowledge of MS suite of products including MS Project
168

Shared Services & Banking Operations Analyst Resume Examples & Samples

  • Validate full range of international corporate actions, from simple events such as Cash Dividend and Returns of Capital, to more complex events like Mergers and Optional Exchanges
  • Perform front to back processing of corporate action events, including set up, validation, payment and reconciliation
  • Extensive interaction with various departments including international Position Services groups, Prime Brokerage and Controllers
  • Field high volume of diverse inquiries from various consumers, business units and stakeholders
  • Interface with external corporate action data providers, counterparties, industry utilities and third party service providers
  • Scrutinize day to day processes, technology platforms and workflows, and identify and implement opportunities for enhancement and improvement
  • Participate in system testing and respond to ongoing demands for increased coverage and service
  • Proficiency in navigating internet and web-based applications
  • Interpret wide range of reference materials. Utilization of 3rd party information providers interfaces (e.g. Xcitek, Bloomberg, SWIFT, etc.), as well as those of Agents and Exchange
  • Detail-oriented, maintains accurate and complete records
  • Learns quickly and displays adaptability
  • Shows initiative, is self-motivated and also works well with a team
  • Proficient written and verbal communications skills
  • Write technical documents, business specs, test plans and scripts
169

Banking Operations Services Manager Resume Examples & Samples

  • Requires a high school diploma or GED and 1+ years experience in centralized banking operations, banking and items processing and procedures or directly related experience
  • Knowledge of banking regulations and laws
  • Supervisory or Lead experience required
  • Working knowledge of centralized operations procedures within the financial industry, banking regulations, back office processes and procedures, core bank processing, departmental practices, principles, applications and methods
  • Must have good communication, organizational, problem solving and management skills
  • Ability to supervise and manage a group
  • Strong problem solving and communication skills
170

Banking Operations Manager Resume Examples & Samples

  • Requires a College degree and 4+ years experience in banking, banking/financial operations and operational functions
  • A combination of education and experience may meet qualifications
  • Management experience required
  • Advanced knowledge of financial industry, banking regulations, back office processes and procedures, operations practices, principles, applications, methods, policy and procedures
  • Requires excellent interpersonal, problem resolution and communication skills, both verbal and written
  • Strong management or supervisory skills
  • Ability to set and maintain high quality work standards
171

Cib-banking Operations Resume Examples & Samples

  • Oversight for all deliverables for the Reporting and Analytics team
  • Daily, weekly, monthly and ad-hoc reporting
  • Data Analytics
  • Document and package status updates and proposals to senior management
  • Perform data mining, predictive analytics, and problem solving
  • Develop and apply algorithms and models with ability to clearly explain them to management, Operations and technology teams
  • Conduct periodic reviews of procedure documentation and RAMP testing for Reporting and Analytics team
  • Proactively engage to mitigate risk through continuous process improvement, root cause analysis, and collaboration with Operations teams
  • Undergraduate (4year) or Master’s degree in Business, Finance, or related field required
  • Minimum 3-5 years of relevant work experience
  • Proven ability to multi task with a sense of urgency
172

CIB Banking Operations Resume Examples & Samples

  • Lead and drive workstream teams in creating the strategy, approach and deliverables to mitigate risk in the wholesale payments environment
  • Report workstream and milestone status to Program Management team and individual workstream teams and ad hoc report requests
  • Integrate with Program Management team to ensure alignment with other workstreams and overall Program objectives
173

SVP, Mortgage Banking Operations Resume Examples & Samples

  • Prepares and implements the profit plan for areas of responsibility
  • Implementation of cost containment goals as warranted
  • Analyzes and implements strategies that respond to client and Financial Advisor needs promoting Raymond James Bank products and affiliate relationships
  • Establishes operating policy for groups managed, prepares business plans and annual departmental budget
  • Recommends and implements new policies procedures and programs, and ensures compliance with company procedures and policies
  • Interacts with Regulators and the Board of Directors
  • Prepare reports and presentations for senior management and the broad
  • Plans, directs, and controls activities supporting the company’s image in areas of responsibility
  • Manages business units to achieve satisfactory safety and soundness, quality control and compliance regulatory examination results
  • Manages business unit to originate high quality saleable loans that effectively mitigates exposure to repurchase risk from secondary marketing investors or loss of insurance or guaranty
  • Has overall responsibility for residential and consumer credit quality managed through credit policy, exception management, and underwriting
  • Has overall responsibility for, underwriting, processing, closing, post-closing, and shipping
  • Develops and evaluates reciprocal relationships with business/community associations and government agencies
  • Manage the pipeline to meet production goals and deadlines, as well monitor regulatory compliance
  • Manage FNMA and investor relationships
  • Interface with financial advisors, clients, auditors, internal and external including OCC, CFPB and HUD
  • Cultivates opportunities in the community to support reinvestment
  • Creates, develops, and maintains strong relationships across all levels of the organization
  • Interprets, applies and recommends changes to organizational policies and procedures
  • Reviews progress of assignments with executive leadership/management
  • Performs human resource management activities, including evaluating performance; recruiting and retaining top talent, and when necessary, interviewing and selecting senior level staff
  • Plans, assigns, monitors, reviews, evaluates and leads the work of assigned staff
  • Balances conflicting resource and priority demands
  • The origination and underwriting of portfolio consumer, home equity, complex Jumbo residential real estate and secondary FNMA, FHLMC, FHA/VA loan products
  • Working knowledge of TRID, Rag B, W, U, ECOA, and Fair lending. Ensure compliance to federal and state regulations, as well as adherence to bank and credit risk policies
  • Closing documents in all 50 states
  • LP and LLC structures as well as various trusts
  • Advanced concepts, practices and procedures of private banking, credit and lending
  • Advanced concepts, principles and practices of consumer, home equity and mortgage lending operations, including compliance, underwriting, processing, and network architecture
  • Fundamental investment concepts, practices and procedures used in the securities industry
  • Financial markets, products, financial advisory function and investment process
  • Broad knowledge of Finance and Accounting
  • Analytical and forward thinking with a demonstrated track record of successfully developing and implementing strategic plans calling for substantial loan growth
  • Excellent interpersonal and leadership skills to provide a high level of customer service
  • Cultivating and maintaining effective working relationships at all levels of the organization
  • Engaging clients and associates around product positioning
  • Excellent sales and marketing/presentation skills
  • Outstanding oral and written communication skills
  • Demonstrate uncompromising adherence to ethical principles
  • Analyze complex income and asset statements
  • Adapt to new technology implementations
  • Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed
  • Incorporate needs, wants and goals from different business unit perspectives
  • Gather information, identify linkages and trends and apply findings to assignments
  • Interpret and apply policies and identify and recommend changes as appropriate
  • Organize and prioritize multiple tasks and meet deadlines
  • Effectively manage a large team across 2 business segments
174

Senior Manager Self Service Banking Operations Resume Examples & Samples

  • Manage, supervise, motivate, and train staff to build up an efficient, knowledgeable and professional operations team
  • Implement new processes / initiatives on PAN India level and on a local level, which will either help in improving the processing capability or enhance regulatory compliance
  • Obtain minimum satisfactory audit rating for each Group / Regulatory audits for CBG OPS
  • Nurturing talent in the team members
  • Manage all the activities related to payments and reconciliation within SSB Ops
175

Global Consumer Banking Operations Lead-bahrain Resume Examples & Samples

  • Responsible for managing end to end Bahrain location for consumer banking operations. The role encompasses Core operations, Collections, CSandQ and Credit Initiation
  • Responsible for directly managing Collections, CIU, CSandQ, Core Operations and will have a dotted reporting of FRM .The responsibility does not include Citi phones function
  • Meet the business goals and client expectations with the right balance of risk and controls
  • Responsible for bringing in process efficiency and enhance productivity
  • Co-ordinate with Risk/product/sales/CBORC/Compliance team and understand client and business needs from GCB Operations perspective
  • Responsible for NCL, KPIs, volumes, errors, escalations, cycle time etc
  • Drive Remarkable Client Experience through high levels of delivery standard and responding to all queries and escalations in a timely and accurate manner
  • Focus on client engagement and critical Client meetings as and when required
  • Responsible for the audit results and to ensure compliance with internal and regulatory procedures and policies is consistently achieved
  • Ensure adherence to local and global policies
  • Responsible for strong controls and risk culture by implementing robust MCA, vendor governance and maintaining effective KRIs
  • Ensure effective liaison between the teams and functional managers
  • Provide support, feedback, coaching and development to all staff as needed
  • Excellent communication skills required in order to negotiate internally, often at senior levels (across functions); may communicate with external parties
  • Effective management of third parties
  • Coordinate the Consumer Operations regulatory reporting and regulatory compliance activities – including CBB Rulebook reviews, gap analysis, local regulatory checklist management and periodic attestations
  • Coordinate other local Consumer Operations related activities – including outsourcing governance, continuity of business, records management, etc
  • Attend Consumer Operations related governance committees, meetings and calls – internal and external
  • Ensure issues identified are sized up for resolution, raised on ICAPS and brought in attention at governance forums. Constant monitoring of goalposts to ensure remediation on time
  • Ensure team members are well informed on any changes in the operating landscape driven by regulatory guidelines or internal policy
  • Ensure asks from the Regional Teams are delivered within timelines
  • Incumbent will directly report to GCG Ops head and has matrix reporting to SCOO, Bahrain and GCG Lead , Bahrain
  • 10+ years’ experience across Consumer Banking
  • Line management experience in at least two or more areas within Operations (Collections / Phones / Core Ops /
  • High level knowledge of Operations function across Global consumer banking products
  • Effective leadership and influencing skills with focus on continuous improvement and innovation
  • High knowledge level on operational process design and implementation and ongoing evaluation and assessment
  • Understanding around drivers of expenses and people requirements
  • High level of understanding of controls framework and importance of escalation and transparency of process
176

Banking Operations Analyst Resume Examples & Samples

  • Candidate should have end to end knowledge of Accounts Receivables process and its linkages with processes like billing, Revenue and GL
  • Cash Application of remittance notices to incoming funds, Analyzing and follow-ups of Payments parked ‘On Accounts’, Billings, GL Reconciliations, Accounting for Allowances for Bad Debts (Reserves), Period & Quarter Close Reporting, Reporting (Month end closing and reconciliation), Corporate Reporting
  • Handling Escalations & Resolution activities e.g. Cash Applications/ Billings/ Customer set ups/ Ledger corrections/ Aging reports
  • Should be familiar with Pay Run procedure and Controls. Review, Monitor and advise related to bank accounts and multiple currency
  • Candidate should have good Communication skills and Analytical skills
  • Should be good in Accounting and SL vs. GL Reconciliations
  • Exposure on Accounting ERP (Preferable Citi Direct), MS Excel and Analytical mindset with experience in Banking Operation
177

Mortgage Banking Operations Manager Resume Examples & Samples

  • Minimum 7 years of progressive management / supervisory experience in Collection / Default operations strongly preferred
  • Ability to manage up to 100 FTE and experience managing across multiple sites preferred
  • Advanced knowledge of collections, forecasting and strategic planning required
  • Requires comprehensive knowledge of Consumer Debt Collections statutes
  • Ten years default mortgage servicing experience strongly preferred
  • Excellent written and verbal communication preferred
  • Ability to exhibit leadership qualities
  • Understanding of budget preparation
  • Previous Audit and Compliance experience preferred
  • Bachelor's Degree in a field related to industry or equivalent experience preferred
  • Proficiency on Microsoft Windows (Word and Excel) preferred
178

Regional Accounts Payable & Banking Operations Manager Resume Examples & Samples

  • Report monthly the AP Trade & AP Intercompany reconciliations along with Accounting team in Costa Rica and Finance Leads in countries
  • Manage the Accounts Payable transactional processes within the Costa Rica organization
  • Manage the Travel & Expense reports audit based on global and regional policies
  • Manage the Banking Operations functions such as: Bank Statements download, preparation of cash availability for the region, prepare payment runs in ERP systems and Bank Platforms
  • Lead a team of 20+ people which includes 3 Leads
  • Migrate processes from Latin America that still in country and improve end to end process
  • Implement standard practices with better controls and improvement in customer satisfaction
  • Basic Qualifications: BA/BS and MBA preferred
  • Minimum of five (5) years business experience in Procure to Pay or Source to Pay
  • 10+ years’ experience as an Implementation Manager
  • Previous Lean or Six Sigma or other continuous improvement experience
  • Heavy Change Management Experience
  • Technical Skills Oracle Application Modules working knowledge
  • Hands on R12 experience
  • Experience with the following Oracle Modules
179

Accountant, Banking Operations Resume Examples & Samples

  • Preparing journal entries and uploading banking system data into the general ledger
  • Investigating variances and providing insight to various levels of leadership
  • Preparing monthly analysis of monthly, quarterly and year-to-date net interest margin results
  • Execution of the Weekly Executive Report, ensuring its timely release
  • Filing journal vouchers and maintaining accurate files
  • Preparing and entering journal vouchers on a daily, weekly and monthly basis
  • Preparing graphs, charts and variance investigations for use in monthly reporting
  • Continually improving efficiencies in daily operation activities, variance investigations and report preparation
180

Banking Operations Specialist Resume Examples & Samples

  • Experience in operations and good general knowledge of equities, fixed income, swaps products is required
  • Customer Service Focus: must be able to work with our customers to ensure that we provide a high and consistent standard of service
  • Attention to detail – accuracy and control are key factors to success
  • Knowledge and understanding of Broadridge/CDS/DTC/Arrow would be an asset
  • Time management – able to prioritize tasks, meet deadlines and work under pressure
  • Problem solving and conflict handling skills
  • Team Player who is a self starter and determined
181

Junior Banking Operations Specialist Resume Examples & Samples

  • Perform root cause analysis and research on process exception, data quality issues etc. to support our key internal client who rely on the data we maintain to execute and settle transactions on a timely basis
  • Monitor, manage and mitigate data quality breaks, minimizing operational risks issues associated with data maintenance in the production operation
  • Mentoring the team and provide supervisory support whenever needed
  • Engage in partners management meetings to understand the business needs and address any process gaps / rooms for improvement
  • Deep understanding of business areas that the group supports and manage workflow based on Customer / Market priority and sensitivities
  • You would develop an understand the importance of the Data integrity of the function and act with a control based mindset
  • Identify trends / common themes and work with the Line Manager to improve the process
  • You ensure daily control reports are being monitored and any outstanding items are being cleared in a timely manner
  • You participate and lead various tactical and strategic initiatives involving / impacting Reference Data
  • You identify ways of improving workflow design through changing business and user requirements
182

Electronic Banking Operations Analyst Resume Examples & Samples

  • High School diploma or G.E.D
  • Two to three years Electronic Banking Operation, Customer Service and technical system support experience
  • Familiarity with treasury management products and services
  • General Ledger balancing experience
  • Experience in system testing processes
  • Well-developed reasoning and strong analytical skills
  • Ability to establish and set priorities
  • Ability to set and meet target dates while working on multiple projects
  • A team player with the ability to work independently
  • Possess good initiative and follow through
  • Able to handle problems under pressure
  • Knowledge of payment applications
  • Familiarity with liquidity systems; EDI, ACH and electronic tax processing
  • Type 45 wpm and proficiency in ten key by touch
  • Computer Literacy with MS-Office products and software including other PC LAN-based applications such as: MS-Project
183

Private Banking Operations Resume Examples & Samples

  • Ongoing program of strategic enhancements to the Liquidity Access Line product / platform
  • Ongoing program of strategic enhancements to the Tailored Lending product / platform
  • Development of a platform for the launch of Commercial Real Estate business
  • Conversion of the Tailored Lending Loan book from legacy platform to the new platform
184

Schwab One Banking Operations Resume Examples & Samples

  • Reviewing checks presented for payment for funding availability and risk prevention
  • Processing check order requests through 3rd party vendor system
  • Handling bank account maintenance including account closures and negative balance review
  • Providing subject matter expertise and being a resource to team members
185

Banking Operations Specialist Resume Examples & Samples

  • You will work in an environment with a heavy concentration of direct internal and external client interaction (measured by periodic survey and feedback)
  • Your primary responsibilities: All asset movements for prime services clients as requested by Client Services Representatives which include Wire transfers, Security receipts/deliveries, and executing journal entries
  • You will resolve same day/next day client inquires related to asset movements
186

Manager, Banking Operations Resume Examples & Samples

  • In-depth Banking Knowledge is required
  • Ability to adapt to change and move nimbly throughout projects
  • Related Industry qualification (e.g. ACCA) is preferred
187

Regional Consumer Banking Operations Resume Examples & Samples

  • Manage User Acceptance Test for ANZ Integration for Operations
  • Manage Migration activities for Operations as part of ANZ Integration
  • Be part of ANZ integration project team and provide guidance and support in Cards and Unsecured Lending process considerations – inflight scenarios, payment support, books and records, etc
  • Participate in key migration events – Dressed Rehearsals and Go-Live weekends. Facilitate the successful execution of events during migration weekends as depicted in the Migration Runbook
  • Develop and maintain Card and Unsecured Lending project documentation and reports for country and functional stakeholders
  • Participate in the solutioning of migration related system workarounds with other DBS and ANZ project members