Vendor Manager Job Description

Vendor Manager Job Description

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Vendor manager provides reporting and analysis of work comp drivers and trends including measurement of success through key-performance indicators.

Vendor Manager Duties & Responsibilities

To write an effective vendor manager job description, begin by listing detailed duties, responsibilities and expectations. We have included vendor manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Manage the timely execution of process improvement strategies with internal and external teams that focus on driving efficiencies across the supply chain
Accountable for optimal vendor performance and operational efficiencies
Coordinate, support and manage all stages of the contract lifecycle including
Communicating with Senior level team members about vendor performance and relationship
Being an advocate of our partner to internal management and support teams
Providing leadership, empowerment and motivation to professional level vendor partners
Developing and driving a “can-do” performance model and atmosphere
Building and fostering of a robust, transparent and cooperative relationship and partnership between EA and our partners
Supporting vendor partners by ensuring all the necessary tools, process, workflows, strategy and vision that is necessary in order to provide the highest level of support to our customers are available to them
In conjunction with senior management, manage scheduling to provide satisfactory channel coverage to meet customer needs and department objectives

Vendor Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Vendor Manager

List any licenses or certifications required by the position: HA, ITIL, PMP, OEM, ASE, MECP, LEED, BOMA, VMO, COPC

Education for Vendor Manager

Typically a job would require a certain level of education.

Employers hiring for the vendor manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Engineering, Finance, Management, Education, MBA, Marketing, Business/Administration, Accounting, Technical

Skills for Vendor Manager

Desired skills for vendor manager include:

Excel and database work
With experience in SQL as
Program opportunities
Excel
SQL
Supply/ demand trends and success drivers of your category
Experience using Excel
Access databases
Supply/ demand trends and success drivers
Database work

Desired experience for vendor manager includes:

Utilize reporting and metrics to manage performance and drive to goals, objectives and measurements
Responsibility for the execution of various vendor management program elements, such as quarterly business reviews and reviews, analysis and reporting of performance against scorecards
Work closely with internal and external parties to resolve problems with vendor performance, diagnose issues and assist with rehabilitation or remediation plans
Investigate new opportunities and leverage technology and process improvements in order to improve efficiency and effectiveness of vendor performance
Work closely with the Demand Planning and Finance teams to ensure compliance to budget and budget accuracy
Managing Special projects and other duties as assigned

Vendor Manager Examples

1

Vendor Manager Job Description

Job Description Example
Our growing company is hiring for a vendor manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for vendor manager
  • Identifying, signing, and on-boarding new vendors to build out product selection
  • Act as a ‘business owner’ for your categories, possessing a complete understanding of internal and external variables that impact your business
  • Develop a thorough understanding of the industry, seasonality and global trends/events, and continually monitor competitor/industry developments
  • Conduct financial analysis of business opportunities to meet and exceed revenue and profitability goals
  • Develop and manage cost data reporting other internal-facing reports
  • Manage vendors and internal processes in daily operative tasks
  • Drive overall improvements to the Sports Apparel customer experience
  • Serve as subject matter expert (SME) on vendor functions, usage, user demand and other criteria
  • Manage all aspects of investments-related vendor contracts ensuring accurate record keeping and contract compliance
  • Collaborate and build strong relationships across Investments and other departments
Qualifications for vendor manager
  • Provide input into strategic planning, then implement strategic direction across all relevant business units, and lines of business, including application of agreed vendor management governance
  • Develop and retain in-depth knowledge and expertise of market place and industry developments pertaining to vendor relationship(s), category and business requirements
  • Remain apprised of all risk related policies and ensure business and vendor compliance in collaboration with other vendor management teams and business stakeholders as applicable
  • Support the vendor selection process, contribute to the strategic planning and vendor analysis by drawing on knowledge of the supply market and previous vendor experience
  • Support sourcing strategies designed to standardize/centralize purchasing, reduce total cost of goods and services, reduce the supplier base, manage demand, or improve internal controls
  • Manage and track contractual amendments understanding the commercial benefits and associated risks and facilitate approval process involving appropriate stakeholders
2

Vendor Manager Job Description

Job Description Example
Our innovative and growing company is looking for a vendor manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for vendor manager
  • Communicates with the BU leaders regularly, provides feedback on performance monthly, quarterly and annually via performance reviews/QBR’s
  • Identify and implement continuous enhancements and efficiencies associated with vendor service delivery
  • Lead by example and operate with the Core Values in mind in each interaction with Talent Acquisition team, TMX/HR, business partners, external vendors and leadership
  • You will place purchase orders with suppliers and act as the owner of the entire process
  • You will be responsible for the Relationships with the vendor
  • You will proactively lead ongoing financial and governance control
  • You will identify, assess, escalate, monitor, control and report on contractual risks and issues and drive for resolution
  • You will effectively communicate with all program managers (customer, delivery, vendors)
  • You will resolve conflicts between all parties, managed and monitor escalations
  • Leading the day-to-day procurement activities, while focusing on the tactical level
Qualifications for vendor manager
  • Self-starter, customer/employee experience focused
  • Real estate market knowledge including benchmarking and best practices
  • Understanding of call center best practices, forecasting/scheduling, call routing, and ACD/telecom/CRM applications is preferred
  • 5-7 years of relevant experience to include prior technology vendor management (hardware\software\services) and contract experience
  • Process oriented with an outstanding ability to organize and track progress throughout the procurement lifecycle while keeping all key stakeholders informed
  • Ultimately responsible for delivery of effective vendor relationship
3

Vendor Manager Job Description

Job Description Example
Our innovative and growing company is looking for a vendor manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for vendor manager
  • Assists in updating applicant tracking database and processes paperwork
  • Performs other related duties or projects as required
  • Maintain up to date vendor records and vendor database
  • Compile contract documentation and work with vendors to complete the contract process
  • Build and submit surveys for vendors
  • Build reports in iCIMS (ATS) for tracking and auditing of vendor program
  • Manage ongoing vendor relationship for compliance and performance to company standards and build vendor strategy to aligns internal initiatives and forecasts to 3rd parties
  • Manage vendor operational performance performance linked to service levels and contracts
  • Understand contractual obligations and ensure compliance by monitoring performance and engagement levels
  • Document vendor specific KPIs, SLAs and SLOs and publish monthly and quarterly reporting
Qualifications for vendor manager
  • Knowledge and/or previous experience within the industry preferred
  • Negotiating best-in-class vendor terms, costs, and inventory arrangements
  • Experience in buying or operations functions, e-commerce, retail
  • Passionate self-starter, decisive and able to move with speed to implement idea
  • Bias for action and results oriented mentality, combined with ability to work in a demanding but collegial environment where teamwork is a must
  • 4 to 6 years of professional experience in a related field
4

Vendor Manager Job Description

Job Description Example
Our growing company is hiring for a vendor manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for vendor manager
  • Define and utilize door-level scorecard to monitor Asurion performance in the Area
  • Manage “Open Order” reports
  • This includes reports from NAPA along with internal Open Order reports and Canada 50 day Open Order Reports
  • Act as the senior point of contact for assigned vendor relationships, enhancing communication between vendors and internal business owners impacted by the vendor relationship
  • Maintain a clear understanding of how all internal business owners are impacted by the executed contract
  • Retain a structured internal governance framework to ensure effective oversight of the vendor relationship
  • Provide guidance to the internal business owners and other key stakeholders to ensure responsibilities outlined within the Vendor Risk Management Program are fully understood
  • Help ensure strong oversight of all risks related to the vendor and provide internal business owners visibility of existing and emerging risks
  • Participate in the assessment of vendor risk, develop mitigation plans and assign monitoring responsibilities
  • Complete all risk and performance assessments, other due diligence requirements, after collecting input from internal business owners
Qualifications for vendor manager
  • Experience communicating with vendors, improving product information and executing co-op agreements
  • A mix of business and program mgmt experience including P&L responsibility and proven track record of success defining and delivering innovative big ideas to drive long term results
  • Decisive, confident, and experience with influencing other senior leaders
  • Experience with managing risk management activities and ensuring both service and quality levels are adequately maintained
  • A college degree in a related field of study or major is preferred
  • Manages multiple vendor relationships that are significant in scope, complexity, and criticality
5

Vendor Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of vendor manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for vendor manager
  • Create and maintain dashboards and reporting for each vendor
  • Participate in conversations with regulators, Internal Audit and Compliance, as appropriate
  • Ensure invoices from the vendor are reviewed by the appropriate internal business owners and are billed in accordance with the terms and conditions of the contract
  • Conduct required reviews of SOC reports
  • Ensure the products provided by the vendor are in compliance with regulatory guidelines
  • Receive notification of new products and services from the vendor and decision whether or not they will would benefit the Bank
  • Identify training needs related to the products or services provided by the vendor
  • Coordinate requirements and responsibilities related to updates and upgrades
  • Provide oversight related to application versioning and software upgrades
  • Create and oversee Change Management requests
Qualifications for vendor manager
  • Advanced PowerPoint skills (tables, graphs)
  • PowerPoint knowledge and presentation skills required
  • A background in merchandising, product management, project management, vendor management, financial analysis and/or marketing
  • Familiarity with finance and accounting principles, budgeting, accounts payable, accrual methodologies
  • Provides direction to analysts based on projects
  • Graduate degree (business, statistics, math, economics, marketing)

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