Manager, Vendor Manager Job Description

Manager, Vendor Manager Job Description

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Manager, vendor manager provides reports and analyses through tools, portals and databases (Redshift, SQL, Excel, Tableau, and/or other data management systems) to allow full visibility of both the plan and our execution against it.

Manager, Vendor Manager Duties & Responsibilities

To write an effective manager, vendor manager job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, vendor manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Helping with marketing and email efforts, scheduling product lists, analyzing site promotions’ performance and making recommendations on marketing plans
Develop cross channel marketing plans to increase sales with both new and current customers
A strong domain knowledge of the relevant business and business processes
Partner with Outsourcers, Regions, Reporting, Quality, Tech Ops, IT/IS and ROC to focus on execution and develop quality management process
Conduct site visits and evaluations
Oversee all contracts involving technology, ensuring appropriate SLAs, penalties, security language, and technical language
Responds to issues, troubleshoot and resolve service issues related to all aspects of procurement &/or technology vendors and provide follow up to ensure resolution
Assist technology with the procurement process, ensure correct requirements are being met
SPOC for technology, business and Procurement
Review vendor/supplier invoices, as applicable, to ensure services provided translates accurately to spend

Manager, Vendor Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Manager, Vendor Manager

List any licenses or certifications required by the position: HA, ITIL, PMP, OEM, ASE, MECP, LEED, BOMA, VMO, COPC

Education for Manager, Vendor Manager

Typically a job would require a certain level of education.

Employers hiring for the manager, vendor manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Engineering, Finance, Management, Education, MBA, Marketing, Business/Administration, Accounting, Technical

Skills for Manager, Vendor Manager

Desired skills for manager, vendor manager include:

Advanced assume coverage of the
Excel
Functional capability
Marketing automation tools
Software development lifecycle
Working
Marketing strategies
Competitive rates
Proposal formats
Translation industry

Desired experience for manager, vendor manager includes:

Candidate should have experience with managing large enterprise vendors such as ATT, Cisco, Microsoft, and EMC including contract negotiations
The End to End Physical Records Management operations
Highly professional with established relationship building and vendor management skills
Proven strong performance measurement and scorecard management experience with thorough understanding of contract management
A minimum 4 years of vendor management experience gained within the customer service arena (or equivalent work experience)
Exceptional and professional communication skills

Manager, Vendor Manager Examples

1

Manager, Vendor Manager Job Description

Job Description Example
Our company is hiring for a manager, vendor manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for manager, vendor manager
  • You will be provided with a rare learning opportunity within an experienced team, working on high end technology and solutions
  • You will be working on market leading software for the telecommunications industry
  • Actively contribute to vendor cost planning and budgeting process
  • Continuously seek information to improve the customer experience
  • The performance of your product category determines your success
  • Develop internal processes for the business on to how engage the temporary services vendors based in North America
  • Implement vendor management governance, including dispute/issue resolution and escalation management
  • Monitors day-to-day vendor operations and performance against service-level agreements (SLAs) and key performance indicators (KPIs), examines measured results for problem determination and root cause analysis, and works with the vendors on continuous improvement
  • Build relationships with the external vendors to support our hiring objectives
  • Partner with the corporate and BU leadership teams and Strategic Sourcing to identify and drive overall vendor cost optimization activities and/or outsourcing opportunities
Qualifications for manager, vendor manager
  • Display a professional mature approach when interacting with others
  • Proven success in managing Outsource Partnerships, preferably in multi-site locations
  • Strong aptitude for strategic thinking and planning
  • Experienced project management ability
  • Monitoring the tracking of service credits &/or penalties against vendor performance in accordance with contract commitments, and review negotiated rates and volume thresholds against aggregated spend, invoice charges, and financial commitments
  • Work with vendor and/or business partners, as appropriate, to validate data and provide consolidated financial reports for business leaders as required
2

Manager, Vendor Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of manager, vendor manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, vendor manager
  • Manage EDI compliance issues through working with suppliers and IT department to improve/fix any issues
  • Manage Customer Service team while working directly with suppliers to confirm special orders while updating systems regarding special orders
  • Develop key reports and metrics to help vendors understand, and gain insight from, their performance
  • Conduct regular reviews with vendors to deep dive on their performance and gain their feedback
  • Work with internal stakeholders to give vendors a voice back into product features and operations
  • Management of full life-cycle sourcing activities from spend analysis, classification of spend into categories, internal processes and user requirements analysis, savings opportunity identification, development of sourcing strategies, sourcing strategy implementation including supplier evaluation & qualification, manage sourcing events and contract negotiations, supplier selection, contracts award and negotiations to Supplier Relationship Management
  • Assist Strategic Sourcing to surpass customer satisfaction and internal and external SLAs and provide growth and return to company stakeholders
  • Management of Subcontractor COI's, W-9's, NDA's, MSA's, Info sheets, rates, and other pertinant documents
  • Execute performance measurements on subcontractors to ensure best business practices
  • Maintain the integritly and security of Subcontractor database and other tools
Qualifications for manager, vendor manager
  • Technical troubleshooting skills (both break/fix assessment research coordination)
  • Experience with project management, ideally with managing vendor launches or initiatives a plus
  • 3-5 years of experience in vendor management with a thorough understanding of contract management
  • Contribute or lead vendor related operational activities
  • Monitoring the tracking of service credits &/or penalties against vendor performance in accordance with contract commitments
  • Solid understanding of different vendor engagement models (managed service, staff augmentation, third party administrator, ) and the nuances associated with each
3

Manager, Vendor Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of manager, vendor manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for manager, vendor manager
  • Address and resolve escalations directly with the vendor
  • On an ongoing basis, implements and oversees tactical operating plans, processes, standards and expectations
  • Interfaces with key vendors on an ongoing basis to ensure that they are hitting Service Level Agreements (SLAs)
  • On an ongoing basis, manages and oversees activities with business process vendors commuter vendors
  • Assists with and participates in vendor contract negotiations to obtain the best service level possible
  • Develops reports as a means of communication with both vendors and upper management
  • Provides support and handles escalated customer and client issues via customer relationship management systems
  • Manages and carries out the personnel actions for the vendor management team, which includes but is not limited to hiring and scheduling employees
  • Develop and lead the strategy and selection expansion plans for upholstery Furniture category
  • Drive overall improvements to the Furniture experience
Qualifications for manager, vendor manager
  • Perishable food industry experience
  • Proven track record of taking ownership and delivering result
  • MBA or equivalent degree/experience
  • 6+ years of professional experience, ideally in an online, retail, fashion or consulting environment
  • Prior experience with the vendor contract process and general legal terms
  • 2+ years of vendor management or inventory planning experience
4

Manager, Vendor Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of manager, vendor manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for manager, vendor manager
  • Drive and achieve revenue goal by planning marketing strategies and tactics follow up analysis to measure effectiveness
  • Develop and execute the marketing business plan
  • Design and execute on marketing programs to the internal sales channel
  • Coordinate dialogue amongst and schedule appropriate meetings with all internal business owners impacted by critical vendor relationship
  • Organize periodic meetings between internal business owners and vendors
  • Conduct onsite visits and prepare summary of observations
  • Ensure all contracts (Addenda or Statements of Work, for example) that become part of the Master Agreement are fully reviewed and receive appropriate signatures
  • Obtain Service Level Agreements (SLA) from vendors and ensure they are appropriately reviewed by internal stakeholders
  • If an SLA is missed, ensure credit to the Bank is received
  • Take ownership of issue escalation and issue resolution through root cause analysis and preventative actions
Qualifications for manager, vendor manager
  • Prior experience working with MDM or FITS preferred
  • Manage multiple strategic vendor relationships spanning across different service areas, and varying in complexity as assigned
  • Facilitate management of enterprise vendor(s) as assigned
  • Works closely and effectively with assigned business partners to ensure their requirements are met
  • Accountable for the quality of advice and support provided to the business and achievement of the lines of business overall objectives in relation to the vendor
  • Manages portfolio of vendors (includes enterprise vendors as assigned) with moderate to high regulatory requirements
5

Manager, Vendor Manager Job Description

Job Description Example
Our growing company is hiring for a manager, vendor manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, vendor manager
  • Payroll vendor selection, including coordination and support of cross functional teams such as HR and Accounting
  • Work with Regional Sales Manager (RSM), Regional Manager (RM) and Marketing Manager to establish initial program roll-out, preparation of program materials, training tools and sales presentations
  • Manage the vendor risk assessment process conducted to identify risks presented
  • Implementing appropriate governance across key vendor relationships with key vendors to deliver value-added, competitive solutions, which enable business to meet their objectives
  • Develop and maintain (OEM) manufacturer relationships
  • Develop and manage competitive pricing/promotion strategies
  • Develop appropriate product positioning
  • Identify customer segments for category growth
  • Increase repurchase rates among existing customers
  • Achieve product mix objectives
Qualifications for manager, vendor manager
  • An entrepreneurial way of thinking and a strong hands-on, results driven mentality
  • Managing relationships with publishing partners
  • Coordinating with publishing partners to ensure the timely delivery of digital assets as quickly and efficiently as possible
  • Building internal and external metric reports that drive new selection
  • Coordinating with accounts payable and vendor payments to ensure agreement terms are executed accurately and on time
  • Working with internal and external partners to resolve merchandising and content receipt issues

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