User Experience Specialist Job Description

User Experience Specialist Job Description

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User experience specialist provides thought leadership and direction to Enterprise Architecture, User-Centered Design (UCD) and User Experience (UX) operations, and digital architectural design across multiple projects.

User Experience Specialist Duties & Responsibilities

To write an effective user experience specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included user experience specialist job description templates that you can modify and use.

Sample responsibilities for this position include:

Create rapid interactive prototypes as needed to simulate interactions using prototyping tools (such as Axure or Invision)
Work with internal clients to identify their business goals and develop the strategies and tactics required to meet them
Analyze existing data to guide strategy and implementation of online tactics
Develop information architectures, page types, and wireframes for webpage/website projects
Work with designers and developers to prescribe front-end designs that align with existing digital platforms, other outreach efforts, and the agency’s branding and content strategy
Consult on content creation for your clients, , landing page content, ad copy, social media content
Document requirements so everyone is on the same page before the build
Manage projects’ phase 2 wish-lists and have conversations about future phases with the client
Participate in industry-related development groups and communities to create optimal opportunities for learning resources and knowledge sharing
Mentor, support, and coach colleagues to keep staff up to date on online best practices

User Experience Specialist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for User Experience Specialist

List any licenses or certifications required by the position: LEED

Education for User Experience Specialist

Typically a job would require a certain level of education.

Employers hiring for the user experience specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Design, Computer Science, Education, Technical, Psychology, Computer, Graphic Design, Engineering, Information Technology, Interaction Design

Skills for User Experience Specialist

Desired skills for user experience specialist include:

Human Factors Engineering and other User-Centered Design methodologies
HTML5/CSS3
MathWorks products
Latest web technologies and UX
Sketch
UI and design trends
CSS and HTML helpful for coordinating visual design to developers
InVision
Interface design
UXD frame-work and architecture across multiple devices and platforms

Desired experience for user experience specialist includes:

Work collaboratively in a fun team environment to generate new ideas, improved efficiencies and share knowledge
2+ years of as a UX specialist, researcher, designer or e-commerce manager
Decision making based on qualitative and quantative insights
Experience with mobile or responsive design
Oversees and manages day-to-day activities related to digital user experience, including research, planning, evaluation and analysis of digital activities
Edits Web site copy that supports the unit’s and Mason’s digital goals

User Experience Specialist Examples

1

User Experience Specialist Job Description

Job Description Example
Our innovative and growing company is looking for an user experience specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for user experience specialist
  • Ensures quality, cost-effective service within budget and established timeframe
  • Oversees (along with other members of Communications and Marketing) and prepares effective, comprehensive pre- and post-Web site user testing
  • Reports on test results and makes recommendations based on unit key performance indicators (KPIs) and established best practices
  • Provides high-quality strategic professional advice and services to clients according to acceptable standards of the profession and the university
  • Evaluating and writing re-writing primary IT content to be more findable and consumable for users
  • Usability research of potential solutions for delivery of support content, such as UX testing, focus groups, interviews, and drafting solution designs for user interaction models
  • Prototype concept designs that build on these insights, and validate them through user testing or other appropriate methods
  • Serve as UX lead on client engagements, translating business needs into user experience solutions that meet the needs of complex organizations
  • Conduct effective research, including competitive analysis, user and stakeholder interviews, analytics assessment, and heuristic analysis
  • Ability to make successful strategic and tactical design recommendations based on usability findings and standard design practices
Qualifications for user experience specialist
  • Direct usability engineering service support staff, and may personally participate in the recruitment, screening and final selection of users for the sample population
  • Conduct investigative studies to evaluate product usability
  • Expert in information architecture & interaction design for websites, applications, mobile
  • Ability to interpret product requirements documentation from a user-centered perspective
  • Participates in end-user research and concept development, including contextual inquiries, persona and scenario development
  • Bachelor’s Degree and 3 years of relevant work experience, Master’s Degree and 1 year of experience, or 7 years of relevant work experience in User Interface Development experience in lieu of a degree
2

User Experience Specialist Job Description

Job Description Example
Our growing company is hiring for an user experience specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for user experience specialist
  • Facilitate on-site & off-site design workshops that gain consensus and inform design
  • Create functional prototypes, testing scripts and conduct user testing
  • Create and document complex site/ application information and interaction designs
  • Work with our internal team to continually refine and evolve our User Experience process
  • Create wireframes and prototypes for online tools
  • Collaborate with project teams to create user-friendly online deliverables
  • Conduct UX research and translate research findings into user-centred design solutions
  • Design mock-ups for our development and design teams
  • 2-4 years of related UX work experience
  • Designation in User Experience
Qualifications for user experience specialist
  • Degree in Human Factors, Cognitive Psychology, Information Science or related field plus 3-5 years current, demonstrable experience designing wireframes and information architectures for complex systems
  • Excellent user engagement skills including experience drafting functional requirements, user stories, and personas, evaluation techniques including heuristic review, user interviews, surveys, formal, informal and remote usability testing
  • Solid expertise in producing information architecture, hi and low fidelity wireframes in Omnigraffle, Adobe Fireworks/ Photoshop/ Illustrator
  • Minimum 1-year experience with responsive design and grid frameworks (Bootstrap, Foundation, ), including cross-browser compatibility
  • Bachelor or Master’s Degree in Interaction Design, Product Design, Media Design, Information Management
  • Experience working on solutions in financial planning, data visualization, and business intelligence
3

User Experience Specialist Job Description

Job Description Example
Our growing company is looking for an user experience specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for user experience specialist
  • Excellent interpersonal and persuasion skills with the ability to advocate for UX approaches at the project level
  • Experience working with web-based technologies, including wire-framing and prototyping software
  • Highly self-motivated with an ability to research and resolve issues independently
  • Contribute to the development of the NACJD action plan and manage its execution
  • Embrace the fluidity of the healthcare industry and the many changes likely to occur in the coming years, recognizing that ministry needs will require role flexibility
  • Analyze user needs, assist in requirements definition, design browser-based interfaces, and design and conduct usability testing
  • May participate in fast-paced design sprints from ideation to completion of courses
  • May be asked to proofread and copy edit as needed
  • May perform limited fact-checking and research as required
  • Responsible for the security and safety of all library users, resources, collections and equipment and for ensuring that the library environment is conducive to learning
Qualifications for user experience specialist
  • Experience in producing information architecture, hi and low fidelity wireframes in Omnigraffle, Powerpoint, Adobe Fireworks/ Photoshop/ Illustrator
  • Skilled in Photoshop, Fireworks and Illustrator
  • Working knowledge of creative clouduite applications (photoshop, illustrator, ) and prototyping tools such as Axure and Balsamiq, is preferred
  • Competitive Analysis - Understand the competitive landscape to optimize market and brand positioning
  • Experience configuring learning management systems and integrating between external platforms leveraging custom apis
  • 1+ years experience in mobile app and web site design, demonstrating a clear understanding of, perspective on, the issue of mobility
4

User Experience Specialist Job Description

Job Description Example
Our innovative and growing company is hiring for an user experience specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for user experience specialist
  • Implements emergency procedures and communicates with emergency personnel as needed
  • Understands and promotes the building’s energy compliance measures and LEED certification
  • Assists with projects as assigned
  • Manages all activities necessary for the development, creation, launch and support of responsive and mobile websites from initial concept through finished deliverables
  • Identifies opportunities for website and mobile testing to improve existing site performance
  • Directs team on best practices for implementation
  • Provides quality assurance review for new sites to ensure consistency with approved design, content and usability
  • Co-ordinate with vendors and internal IT groups on new product application development
  • Collaborate with internal I.T
  • Establish regular and effective communication with stores, copy production centres and key field operators through site visits, conference calls, webinars, and internal portal releases
Qualifications for user experience specialist
  • Shadow Engineers in providing End User Support
  • Shadow Engineers in providing End User Support
  • Balance of creative agency and in-house experience
  • Design mentorship or project-based design leadership
  • Intimate knowledge of the latest developments in digital technology, responsive design, HTML5, both native and web app design and modern production best practices
  • Uncanny ability to communicate (both written and verbal) and present complex products, services and features in a simple, intuitive and engaging manner
5

User Experience Specialist Job Description

Job Description Example
Our growing company is looking to fill the role of user experience specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for user experience specialist
  • Maintain and utilize reporting functions using site analytics tools
  • Analyze and update template performance results, seasonal product sales performance on an ongoing basis
  • Drive online sales, online penetration/mix and gross margin by working with internal teams to drive cross channel and/or online specific traffic, offers, and advertising
  • Work with Category Manager on online projects and new applications
  • Work with Customer Service team and vendors to maintain online support SLA and manage the issues that are being reported
  • Co-ordinate translation of all online content via approved translation vendors
  • Ensure projects are on a solid foundation from the start, by creating clear benchmarking tools such as storyboards, customer journey mapping, and perform AB testing when appropriate
  • All notable UX/UI changes will require a post mortem snapshot of wins/losses & future recommendations
  • Use all sources of feedback- including stores, customer support teams, internal stakeholders, onsite search and customer service indexing tools
  • Deliver clear and meaningful reporting on a regular basis for key initiatives
Qualifications for user experience specialist
  • Deep Knowledge of methodology to perform user research and create user flow scenarios, personas, storyboards, prototypes, information architecture, icons and specifications
  • Portfolio of original and breakthrough work that demonstrates thought process
  • Bachelor or Fine Arts, Graphic Design, Interactive Design, HCI or related studies
  • Bachelor’s Degree in Multi Media Design, Interaction Design, Visual Communication, Motion Media or Animation Design
  • Interactive prototyping capabilities
  • Deep user empathy

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