Manager, User Experience Job Description

Manager, User Experience Job Description

157 votes for Manager, User Experience
Manager, user experience provides mentoring to UX design employees to grow the discipline of user centered design and agile software development methodology within Boeing IT&DA.

Manager, User Experience Duties & Responsibilities

To write an effective manager, user experience job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, user experience job description templates that you can modify and use.

Sample responsibilities for this position include:

Stay on top of the latest trends in user experience principles across multiple industries, and recommend changes and updates based on facts/science and best practices
Define and promote best practices for UX project design and implementation in a mixed Agile/Scrum and traditional project management environments
Work closely with technology service-provider partners that support the overall capability (Key Lime, User Zoom, Motivate Design)
Hands on project management of key business and technology initiatives, from initiation through transition
Gather industry expert opinions and collect secondary research data on key competitors
Perform objective analysis and identify key areas of opportunity to improve customer experience and interaction
Create product roadmaps to illustrate vision for the product, while ensuring ongoing communication of the strategic direction of the product to the rest of the organization
Manage contract resources to create wireframe and high fidelity comps as needed to support the IT development process
Interact with creative and other external agencies as needed
Build and maintain strong relationships with key business partners, especially IT/Dev teams

Manager, User Experience Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Manager, User Experience

List any licenses or certifications required by the position: PMP, CAPM, UX, HFI

Education for Manager, User Experience

Typically a job would require a certain level of education.

Employers hiring for the manager, user experience job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Design, Computer Science, Psychology, Education, Human-Computer Interaction, Engineering, Business, Management, Interaction Design, Computer

Skills for Manager, User Experience

Desired skills for manager, user experience include:

Usability principles and techniques
Industry trends
UX design principles and current user research and design methodologies
User-centered design principles
Ability to use prototyping tools to convey design intent
Adobe Creative Suite
Agile software development methodologies
Best practices

Desired experience for manager, user experience includes:

Work alongside the design team to ensure business rules for each project are providing the basis for every design
Explore how to translate Online technologies into our store environments, whilst maintaining a balance between consistency and adaptation to suit the experience
Experience in mobile platforms (iOS and Android) and responsive design
Ability to empathize with our user
Must have 7-10 years’ experience in interactive graphic design and/or web product development/design
Must be proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

Manager, User Experience Examples


Manager, User Experience Job Description

Job Description Example
Our company is growing rapidly and is hiring for a manager, user experience. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for manager, user experience
  • Create and document guidelines that elegantly address corporate brand standards, user-centered design principles, business and operational requirements
  • Contribute to the style guidelines, design pattern libraries and usability best practices that facilitate a growing team's work
  • Contribute to optimization testing
  • Apply judgment while working on products of moderate size & complexity &/or code requiring a high degree of ingenuity or creativity
  • Validate and/or create project budget
  • Set and manage user/customer expectations throughout the project lifecycle
  • Develop and maintain Project Plans and track progress to plan
  • Deliver project using EA's delivery methodology & comply with processes for managing projects
  • Accountable for tracking and reporting of project costs
  • Responsible for regular project status reporting to Steering Committee, project teams, CIO staff and PMO
Qualifications for manager, user experience
  • Create the right documentation for the task at hand, ranging from a sketch on a notepad to an annotated wireframe that a developer can build from
  • Be able to easily pivot between creative discussions about pixel perfection and business-minded discussions about maximizing site conversion
  • Must have outstanding written, verbal and interpersonal communication skills
  • 5 years of experience in user experience design, digital art direction and visual design
  • Undergraduate degree in visual design, human factor/interaction design, or a related field
  • 7+ years of experience designing user interfaces, preferably in an enterprise environment

Manager, User Experience Job Description

Job Description Example
Our company is looking for a manager, user experience. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, user experience
  • Partners with the Service teams to ensure that deployment plans for new/enhanced services are successfully launched
  • Manage the feedback from various channels including L2 and GSD
  • Facilitate and Conduct Listening (Empathy) Sessions to document and analyze feedback around our products, processes and service from our internal customer population
  • Facilitate and Conduct User Labs Studies to document and analyze ease of usability for existing and new process and tool implementations
  • Translate user feedback and requirements into intuitive, meaningful and simplistic solutions
  • Help drive and influence design decisions that are intuitive and simplistic based on user feedback
  • Facilitate awareness / information sessions to provide updates to the broader team
  • Develop Key Performance Indicators used to track User Experience metrics across the program
  • Stay current on market trends to ensure cutting edge services are being delivered
  • Conduct usability testing of applications, processes and tools
Qualifications for manager, user experience
  • Strong understanding of the financial services industry and competitors
  • Bachelors or Masters Degree in Marketing, Communications or related field from an accredited college/university
  • 5-7 years of experience in User Experience management in B2C E-Commerce sites that ship goods
  • Experience with mobile a must
  • Product management experience preferred or a strong understanding of the software development cycle to successfully develop requirements and manage the implementation of site functionality and features
  • Ability to manage your time and deadlines, the ability to adapt to the ever-changing priorities of the E-Commerce business

Manager, User Experience Job Description

Job Description Example
Our innovative and growing company is looking for a manager, user experience. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, user experience
  • Maintain UI standards and patterns across multiple websites
  • Work closely with project managers, graphic designers, development, and internal stakeholders
  • Maintain, simplify and improve customer-focused taxonomies
  • Manage and coordinate usability test efforts to ensure well-designed usable customer interfaces
  • Use web analytics to proactively propose interface enhancements
  • Manage the day-to-day operational aspects of a project
  • Work with internal business partners to ensure all project requirements and objectives are gathered, understood, and properly executed
  • Manage resource availability and allocation
  • Establish and cultivate relationships with internal partners business stakeholders
  • Communicate project expectations manage changes to project scope, timing or resources
Qualifications for manager, user experience
  • Willing to travel internationally up to 6-9 times a year
  • Self-starter and highly motivated individual, who demonstrate the ability to exercise sound judgment, prioritize and effectively meet deadlines while working on multiple assignments simultaneously
  • 5+ years of experience in project-managing UX activities
  • Excellent project management skills, including being proactive and simultaneously handle several complex projects
  • Strong interpersonal and conflict resolution expertise and able to build strong cross-functional relationships
  • Understanding of UX principles and processes and the broader software development lifecycle

Manager, User Experience Job Description

Job Description Example
Our company is searching for experienced candidates for the position of manager, user experience. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for manager, user experience
  • Implement efficient UX/UI processes that help the design team achieve their best possible work
  • Lead and grow a team of multidisciplinary colleagues with mentorship, guidance, and strategy
  • Conducts segmentation analysis, competitor analysis, and surveys drivers of client experience/satisfaction related to the online and mobile experience
  • Works closely with key internal partners, voice-of-customer /market (VOC) programs, industry analyst programs, and risk/legal stakeholders to understand the benefit of projects and enhancements
  • Identify and report on innovative or successful competitive shopping experiences – web, mobile
  • Create best-in-class User Experiences across all touch-points through supporting the vision, contributing to the guidelines and providing direction and guidance to their team
  • Manage and facilitate all recruiting, hiring and training a multi-disciplinary required by the team to support the best-in-class vision
  • Facilitate meetings and lead brainstorming and sketching sessions with team members to articulate the vision and define design direction of integrated User Experiences for cross-functional teams
  • Work with Director and Product Owners to set a vision, and lead the design approach and interaction model for the digital space
  • Champion and effectively communicate design ideas using sketches, mock-ups and prototypes in a cross-functional team environment
Qualifications for manager, user experience
  • Mobile and web architecture
  • Mobile platforms - Kony, Worklight, Sybase 360
  • Hands-on experience as a UX practitioner a plus
  • Ability to work in an agile environment and prioritize multiple projects at any given time
  • Creative thinker with a solution oriented outlook
  • Communicate effectively and at the right level based on the audience

Manager, User Experience Job Description

Job Description Example
Our growing company is looking to fill the role of manager, user experience. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for manager, user experience
  • Liaise between the business units, technology teams and support teams to ensure clear communications among stakeholders
  • Possess a strong understanding of the industry
  • The ability to understand complex technical concepts, but communicate in a simple way
  • Bachelor’s degree in graphic design, web design, digital media or computer sciences plus 8 years of web design experience to include experience in account management or client services reflecting increasing levels of responsibility
  • Experience working within current brand constraints create new compelling brand experiences
  • Experience thinking conceptually and strategically while executing in great detail
  • Leadership/Mentorship Skills
  • Ensures the integration of a talent-centric approach
  • Collaborate, contribute, and improve service products user experience
  • Work effectively with extended teams to collect and assess functionality changes to improve the usability and interaction of service products in customer-facing assets
Qualifications for manager, user experience
  • Subject matter expertise with human interface design, collaboration solutions or overall user experience
  • Must be able to manage and influence on and off-shore development, integration, and quality assurance teams
  • Financial acumen to manage and adhere to plans, budgets and variances within the IT function
  • 8+ years of related IT work experience with 5+ years in highly matrix large enterprise organizations preferred
  • 5+ years in end user experience to include design research, user requirements personas, storyboards, scenarios, wireframes, flowcharts, design prototypes and/or design specifications
  • Prior management experience, including program management and ability to be creative with constrained resources

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