User Experience Researcher Job Description
User experience researcher
provides quantitative and qualitative research using a variety of methods and protocols including usability testing, competitive analysis, benchmarking, focus groups, surveys, field studies, etc.
User Experience Researcher Duties & Responsibilities
To write an effective user experience researcher job description, begin by listing detailed duties, responsibilities and expectations. We have included user experience researcher job description templates that you can modify and use.
Sample responsibilities for this position include:
Utilize user observations to assist with the creation of requirements, user personas, user stories and use cases
Conduct usability testing and analysis of results
Conduct user research (empathy interviews, ethnographies and/or contextual inquiries) to develop user personas
Effectively and intelligently influence the iteration of designs by pinpointing key data points from testing, reviews
Gather and analyze actionable data from a wide variety of qualitative and quantitative research methods (interview, lab studies, heuristics, surveys, telemetry)
Develop long-term user research plans and schedules for EA’s digital products
Identify research opportunities that will impact users understanding, product design and quality
Apply and tailor methods for assessing user engagement, user behavior, meaningful social interactions, and consumption of entertainment products
Contribute to the development and refinement of departmental research processes
Partner across organizational and regional teams with a variety of disciplines (researchers, designers, product planners, market researchers, producers, ) to generate insights which deeply impact the trajectory of their product work
User Experience Researcher Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for User Experience Researcher
List any licenses or certifications required by the position: UX, UXMC, CUA
Education for User Experience Researcher
Typically a job would require a certain level of education.
Employers hiring for the user experience researcher job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Psychology, Anthropology, Computer, Design, Human-Computer Interaction, Computer Science, Cognitive Science, Sociology, Experimental Psychology, Information Science
Skills for User Experience Researcher
Desired skills for user experience researcher include:
Morae
Qualitative and quantitative research methods and tools
Videogame industry
Know the strengths and weaknesses of each
Focus groups
Secondary research methods
Photoshop
Illustrator
Implementing a variety of research methods
Market research firms and other vendors
Desired experience for user experience researcher includes:
Basic knowledge and understanding of Design Thinking and Lean Startup
Experience with agile usability and agile methodologies a plus
3 years of usability and research experience
Master’s degree in behavioral science, computer science (with HCI focus) or closely related discipline
More than 5 years of usability and research experience
A minimum of 3 years’ experience as a UX researcher, usability specialist, analytics, business intelligence, or similar
User Experience Researcher Examples
1
User Experience Researcher Job Description
Job Description Example
Our company is looking for an user experience researcher. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for user experience researcher
- Conduct research with external customers who use our products, with internal stakeholders to understand our internal culture, challenges and opportunities
- Plan and facilitate interactive workshops to understand goals, needs, priorities
- Facilitate group understanding of research data
- Employ various Human Factors methods with a strong focus on usability and ethnography
- Work with designers, product managers and engineers to understand key initiatives and roadmaps to prioritize research
- Improve the usability, usefulness, and desirability of our products in collaboration with UX Designers, Design Strategists, Product Managers, Software Developers, and other Stakeholders
- Facilitate company-wide activities to build empathy for our current and future customers
- Partner with UX designers and provide end-to-end UX research support for project teams
- Gather user needs & opportunities, and communicate these insights to the product team and business divisions
- Facilitate ideation & conceptualization sessions
Qualifications for user experience researcher
- Has a degree in Human Factors, HCI, Cognitive Psychology,Anthropology, Information Science, Social Science, or related discipline
- Loves puppies (kittens, badgers, or other related juvenile animals are also okay)
- Experience with Assistive Technology desired including screen readers, screen magnifiers, Dragon Naturally Speaking
- 3 years of work experience is required for individuals holding a BA/BS in one of these fields
- Candidates should have advanced degrees in experimental psychology (experimental, social, cognitive, ), human computer interaction, human factors, computer science or a related field, or equivalent industry experience
- Statistical experience and data modeling desired, but not required
2
User Experience Researcher Job Description
Job Description Example
Our company is growing rapidly and is looking for an user experience researcher. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for user experience researcher
- Design and conduct iterative research (usability tests, heuristic evaluations, card sorts, paper prototyping, ), write-up comprehensive results and communicate actionable insights to the product teams
- Communicate research insights to business partners and business leaders
- Generate user personas across various market and user segments based on research
- Provide functional requirements, user interaction models and workflows with data from field research
- Maintain a repository of user/customer data for use by multidisciplinary groups
- Travel domestically and internationally as necessary to conduct research
- Create and maintain a shared repository of user research data
- You understand the relevant marketplace and consumer and technology factors and are
- Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
- Conducts testing of concepts in-production experiences
Qualifications for user experience researcher
- 3 - 5+ years experience in user experience research
- Rapid iteration – You make it easy for designers to try out their early work on real people and use the feedback to make a better prototype on the way to an awesome final design
- Team skills – You speak the languages of designers, business people, and users
- Professional skills – You have strong written, verbal, and presentation skills
- Experience with a broad range of research methodologies (qualitative and quantitative techniques)
- Strong aptitude for learning new technologies, and demonstrated agility and flexibility in decision making and the way you work
3
User Experience Researcher Job Description
Job Description Example
Our growing company is hiring for an user experience researcher. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for user experience researcher
- Effectively collect key objective measures
- Partner closely with all relevant Segments to ensure the deployment and adherence to established human factors design guidelines
- Act as primary lead to deliver cutting edge User Experience methodologies (human factors, usability, cognitive engineering, ) skills and services to the relevant Segments
- That the core customer journeys on Sainsbury’s digital products and services (as defined by Digital Experience) can be used by all disabled customers
- Contribute to improvements in the KPIs of Digital Experience team products as set out by the Digital Experience team objectives
- Inform the Digital Product Roadmaps through user research findings
- Where appropriate, ensure that work is executed collaboratively with the Sainsbury’s insights team
- A test and learn approach is applied to all digital product development at Sainsbury’s
- Conduct research studies that vary in approach, scale, scope, timeframe, and methodologies that will dramatically shape our product direction
- Collaborate with our Product Management and Product Design teams to identify areas of improvement or feature development
Qualifications for user experience researcher
- You don’t fear complexity
- 3+ years of research experience on complex desktop or web-based software applications
- 5+ years of experience in UX
- Masters or PhD degree in Cognitive or Experimental Psychology, Human Computer Interaction, Human Factors, or related field
- Degree in human factors, HCI, cognitive psychology, anthropology, information science, social science, or related discipline
- Degree in Human Computer Interaction, Human Factors, Experimental Psychology, Cognitive Science, Anthropology, Mechanical Engineering or related discipline
4
User Experience Researcher Job Description
Job Description Example
Our company is looking for an user experience researcher. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for user experience researcher
- Partner with design, product, and marketing colleagues to understand business needs and design appropriate research studies to generate focused insights
- Foster collaboration with designers, product managers, marketers and sales to translate insights into actionable recommendations that inform execution
- Work in partnership with other researchers and organizations within LinkedIn (e.g., data analytics) to create comprehensive and coordinated research strategies that triangulate data from different sources/methods to develop recommendations
- Cleverly deliver research findings with strong recommendations
- Execute & Analyze – Conduct or oversee the execution of studies, analyze and interpret a mix of qualitative and quantitative data to inform and validate product design and development of web, mobile, social, and cross-channel digital experiences
- Observe & Listen - Exercise attentive listening, ask the “right” questions, identify solutions, and effectively communicate an actionable plan to move forward
- Integrate– Collaborate with Advanced Analytics and CRM teams to align data, testing strategies and opportunities
- Report- Prepare written reports and data visualizations that clearly summarize and communicate research findings
- Research Presentation - Present results and translate research findings into specific design recommendations
- Whiteboard – Review and refine requirements with Product Managers and Experience Designers
Qualifications for user experience researcher
- Experience researching engineers in real manufacturing environments
- Experience with presenting to large audiences in a professional conference setting
- Experience leading research based workshops with real clients in asset intensive industries
- Degree in Human Computer Interaction, Human Factors, Experimental Psychology, Cognitive Science, Anthropology or related discipline
- Previous professional experience in user research role, preferably within enterprise software and leading the research activities to deliver successful outcomes
- Bachelor's Degree in Communications, Psychology, Anthropology, Design, Human Factors, Human-Computer Interaction, or equivalent work experience
5
User Experience Researcher Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of user experience researcher. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for user experience researcher
- Oversee and activate A/B testing campaigns to continuously improve the user experience
- Interprets results, and data to identify UX issues and incorporates research from other groups
- Coordinate and conduct all user recruiting for research activities
- Create and maintain personas based on targeted user groups for products
- Champion and evangelize research with the organization
- When research is needed as part of a project, participate in the agile team daily meetings and planning during the time that research is needed.Coordinate with team to plan, execute, and deliver results within the project schedule
- Participate in strategic research planning
- Design and conduct early stage design direction definition activities, including ethnographic research and interviews, creating personas or experience models, and leading brainstorming sessions
- Plan and execute research activities that align with business goals, uncover customer needs that result in actionable recommendations that drive user-centered ideation, definition and iteration
- Plan, manage and execute all aspects of studies with users including recruiting, logistics, moderation and data collection
Qualifications for user experience researcher
- A strong and demonstrable history of research planning and execution
- Leadership to influence product processes to ensure products remain customer-focused
- You are a team player and you speak English fluently – any other language is a plus
- Bachelor’s degree in Human Factors, Information Design or relevant
- Degree in Anthropology, HCI, Psychology, Social Science or a related field
- Practical experience with a wide variety of qualitative and quantitative research methods, techniques and testing tools