Trade Support Analyst Job Description

Trade Support Analyst Job Description

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Trade support analyst provides ad Hoc analysis across various platforms to extract data using SQL, Excel, VBA and a number of internal utilities.

Trade Support Analyst Duties & Responsibilities

To write an effective trade support analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included trade support analyst job description templates that you can modify and use.

Sample responsibilities for this position include:

Process Chicago Margin Requirements – IE CME
Support of all rates production applications, including appropriate escalation and ownership to completion of all reported issues and requests
Face-to-face, telephone and email interaction with the business and support staff, Business Management, Middle Office, Back Office and Compliance
Maintaining team knowledge base of known issues, steps required to address particular issues\tasks, documentation of new processes and general updates to keep content current
Review and implement improvements to their support process and monitoring where appropriate ensuring operational documentation is kept up to date
Ownership of the end-to-end trade booking process
Monitoring and reporting market risk
Reporting Profit and Loss and statistical performance
Tracking bond price
Provides support to Banking Products and Treasury Services on day end trade reconciliation, investment product term sheet / confirmation preparation and monitoring, monitoring of trigger events, internal and external limit monitoring and other post-trade processing

Trade Support Analyst Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Trade Support Analyst

List any licenses or certifications required by the position: ITIL, CCS

Education for Trade Support Analyst

Typically a job would require a certain level of education.

Employers hiring for the trade support analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Finance, Economics, Business, Accounting, Engineering, Education, Science, Computer Science, Business/Administration, Associates

Skills for Trade Support Analyst

Desired skills for trade support analyst include:

Excel
Financial products
MS Excel
PowerPoint and Internet technologies
FX
Financial products across different asset class
Securities industry and back office operations
Financial market systems and technology
Fixed income key metrics
VBA and SQL

Desired experience for trade support analyst includes:

Experience of central electronic clearing/execution platforms (ICE, LCH, DTCC, Morcom, TradeWeb, Markit )
In-depth knowledge of securities & Foreign Exchange processing, transfer and settlement
Good command of spoken and written English is a must
Willing to learn and capable of working under pressure proactive approach to resolution
An interest in people and developing people
Has a continuous focus on process improvement/process engineering

Trade Support Analyst Examples

1

Trade Support Analyst Job Description

Job Description Example
Our innovative and growing company is looking for a trade support analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for trade support analyst
  • Contacts and negotiates with regional custodians and 3rd party fund houses if necessary to help expedite on investigations and resolution of issues
  • Communicate with Private Banking front office, and relevant third parties to assist in executing complex or special transactions
  • To provide cover for other roles within the team's systems
  • Managing the transaction lifecycle of bonds and repo
  • Managing settlements
  • Managing sales and trader workflow
  • Investigating and resolving reconciliation breaks between systems
  • Producing daily/weekly/monthly internal trade reports against key metrics and KPI’s
  • Working closely with global teams to resolve queries
  • A relevant finance degree or tertiary qualification is desirable
Qualifications for trade support analyst
  • Must be a strong team player and have an ability to work independently
  • 5+ years of Trade operations and/or relative financial industry experience
  • Strong interpersonal skills with the ability to build an excellent network and develop strong working relationships within Technology, Operations, and throughout the firm
  • Entry-level candidates candidates with up to 5 years experience in a similar role
  • Degree with at least 5 years of related working experience in Financial Services
  • Preferably in a regional support role, with supervisory and management role in Private Banking
2

Trade Support Analyst Job Description

Job Description Example
Our company is hiring for a trade support analyst. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for trade support analyst
  • Minimum two years experience in financial services within a trading or middle office environment with knowledge of securities products
  • Specific trader and sales workflow knowledge is highly desirable
  • Demonstrated ability to use initiative and improve processes
  • Based in Bournemouth, UK, the role will report to the European Currencies Trade Support Manager
  • Resolve deal queries from Back Office / Front Office / Clients – and define root cause
  • Primary focus on OTC Derivative transactions supporting the GELP business
  • To process any trade amendment or cancellation into GELP Front Office systems, ensuring approval is provided by GELP Front Office Staff each time
  • Help to ensure the timeliness of new trade booking by removing downstream system obstacles
  • Manage certain trade lifecycle events, ensuring timeliness and accuracy of booking
  • Manage and resolve all inter-entity breaks, corresponding with the different GELP regions
Qualifications for trade support analyst
  • Strong knowledge of departmental systems and applications are a plus (ICI, DSTS, FinPro, ADP)
  • Good troubleshooting and debugging skills and familiar with Linux/Unix commands
  • Experience of Java/J2EE , ORACLE, WebSphere, tibco
  • Must have hands on experience with Oracle SQL, PL/SQL including testing and debugging queries
  • Shift duty/On Call may be required (including daily morning/afternoon shift and occasionally on weekend and public holidays)
  • 3 to 5 years of experience in the banking or financial services sector
3

Trade Support Analyst Job Description

Job Description Example
Our innovative and growing company is looking for a trade support analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for trade support analyst
  • Ensure prompt settlement of equity, fixed income and FX trades
  • Proactively manage and correspond with both Front Office, Back Office and clients to manage product observations and notifications
  • Review, reconcile and process client statements including the monitoring of Retro and Makewhole fees in Sophis
  • Assist the Front Office in the opening of all new client and broker accounts
  • Provide detailed analysis for the reporting of late OTC trades within the North America region
  • Add expertise and assist with testing for projects and new business initiatives
  • Provide daily customer margin analysis of Repo Counterparty portfolios & process margin calls when necessary
  • Review regulatory margin reports & process margin calls on all FINRA 4210 margin deficits
  • Articulate any discrepancies and/or issues to the Front Office and Management
  • Prepare daily management reports, collatoral analysis, and cash funding figures to the front office
Qualifications for trade support analyst
  • Knowledge of Supply chain or Trade finance ( Front to Back) is an significant advantage
  • Hands On IBM WebSphere deployment experience is MUST
  • Degree Educated an advantage
  • Should be highly numerate
  • Two years' trade support experience
  • Minimum 3 years of trade support or equivalent operations experience
4

Trade Support Analyst Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of trade support analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for trade support analyst
  • Take ownership and responsibility of issue and its resolution, driving it to closure, by solving issues based on knowledge and authorization on site and engaging L2 (operational), L3 (development) and other internal and external (vendor specific) support teams
  • Keeping open communications in handing off issues between regional support teams (EMEA, APAC)
  • Understanding business workflows and thresholds in introducing improvements
  • Escalating and engaging Incident management for issues requiring additional support
  • Help with user retraining of product workflows
  • Suggest product improvements in terms of application monitoring and alert mechanisms, working with L2 and L3 teams in introducing business threshold monitoring
  • Release management – being the gatekeepers for changes to the production environment, ensuring all change is understood and scheduled appropriately
  • Act as trade support for Debt Capital Markets and Secondary Corporate Trading desk which includes Corporate, ABS, CLO securities, $25 preferred shares and US Treasuries bonds
  • Ensure proper controls are in place to resolve trade breaks in a timely manner, meet all regulatory reporting requirements (TRACE), balance positions, monitor GSCC, NSCC, DTC and Euroclear settlements using the FI Fail reporting process
  • Includes hardware break/fix, troubleshooting bank software support for standard operating systems, productivity tools and utilities
Qualifications for trade support analyst
  • Understand all relevant derivatives and hedging products booked into the banks core Risk Management System
  • Have a good knowledge of the front to back Operations process (including the key elements such as confirmations, settlements, Reg reporting) and facilitate issue resolution across teams
  • Understand the key elements of other infrastructure groups Finance, Market risk, Credit risk, Operational risk, Legal, Collateral and recognise the impact of the actions of the Trade support team on these areas
  • Attention to details and sense of ownership
  • Great team player able to work in a pressurised and changing environment
  • Experience in providing a customer-facing & server side technical support service
5

Trade Support Analyst Job Description

Job Description Example
Our growing company is looking for a trade support analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for trade support analyst
  • Acts as business advocate between customers and I.S
  • Preparing for business and technology events, economic announcements to disaster recovery tests
  • Through effective liaison with the relevant internal partners
  • Ensure that the Securities Lending system (GSL) and the custody system (Fundmaster) accurately reflect collateral positions
  • Manage failing collateral settlements through close liaison with the Trading Desk, Trade Support and other relevant operational areas
  • Look to provide assistance where possible to team colleagues in times of high volumes
  • Ensure daily KPIs are met
  • Develop effective working relationships with borrowers and manage those relationships to ensure queries are resolved in a timely manner
  • Track and resolve cash, stock, suspense and other exceptions related to collateral activity
  • Look for opportunities to improve the process and make constructive suggestions towards achieving efficiencies
Qualifications for trade support analyst
  • Experience supporting trading floor
  • Ability to communicate technical concepts to non-computer literate individuals
  • Work as part of a team and favours team success over personal success
  • Excellent analytical and lateral thinking
  • Networking -Ability to understand Ethernet topology and dependencies, structured cabling, TCP/IP
  • HND or Degree qualified

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