Technology Operations Job Description

Technology Operations Job Description

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Technology operations provides back-office Windows server management support and hands on technical support of Linux servers, both include scripting.

Technology Operations Duties & Responsibilities

To write an effective technology operations job description, begin by listing detailed duties, responsibilities and expectations. We have included technology operations job description templates that you can modify and use.

Sample responsibilities for this position include:

Experience with handling a team that builds, runs and maintains middleware infrastructure on Linux,Windows,AIX and Solaris operating systems
Drive proliferation of existing technology investments and capabilities to enable business efficiencies
Escalation point with vendors or users on current product capabilities and enhancement requests
Participate in change management process and approve technology and service changes
Assist in establishing technology/service goals and reporting needs
Participate in transition of technology and services into production support
Develop call scripts, monitoring procedures and break/fix documentation
Collaborate on system health evaluations to address performance issues and establish action plans (internal and/or vendor)
Participate in the change management process to approve technology and service changes
Establish technology/service goals and reporting needs

Technology Operations Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Technology Operations

List any licenses or certifications required by the position: ITIL, CISSP, PMP, CISA, HDI, MCSE, MCSA, CCNA, LSS, PMI

Education for Technology Operations

Typically a job would require a certain level of education.

Employers hiring for the technology operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Technical, Engineering, Business, Technology, Education, Management, Information Technology, Information Systems, MBA

Skills for Technology Operations

Desired skills for technology operations include:

Networking
SQL
Microsoft Office
Basic scripting and programming
FTP and VMWare
Server administration
Windows operating systems
Linux
Networking technology
Like Test-Driven Development

Desired experience for technology operations includes:

ORelational databases
OUsing scheduler software such as TWS, Control-M, CA7, Autosys and/or Zeke
Two (2) to five (5) years experience with UNIX operating system and/or Microsoft Windows server
1-3 years experience with UNIX operating system and/or Microsoft Windows server
1-3 years using scheduler software such as TWS, Control-M, CA7, Autosys and/or Zeke
Must have 5 or more years

Technology Operations Examples

1

Technology Operations Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of technology operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for technology operations
  • You will write strategic documents, policy, and procedures in support of Resiliency Program goals and objectives
  • You will improve and manage operations of all Resiliency Program and Technology Modernization reporting to ensure accurate performance management
  • You will propose, justify, plan, and bring to closure highly complex and large scale initiatives
  • You will help design and implement change management processes, testing procedures, enterprise systems and network monitoring, large scale management technologies, service level agreements, and information assurance measures
  • You will work with groups that vary from Executives to highly technical consultants and convey issues, organize activities, and translate technical options into business solutions
  • Establish and manage goals, reporting needs, key performance indicators / early indicators and dashboards for measurement of operation success
  • Demonstrate the ability to prioritize projects remediation tasks and manage the team(s) responsible for the development and implementation of required solutions
  • Oversee and manage the acceptance of new rooms, products, services and changes performed by Engineering, Implementation and Operations teams
  • Manage the testing and certification of all new systems including hardware, software and firmware to ensure operational readiness
  • Responsible to provide quality assurance of all Multimedia systems
Qualifications for technology operations
  • Experience of planning and prioritization of their own time effectively
  • Minimum of 5 years of hands-on Java experience
  • Minimum of 5 years of industry Database experience
  • A sun certified Java programmer 1.6 or higher
  • Experience working with Oracle, DB2, Sybase
  • Experience working with Spring
2

Technology Operations Job Description

Job Description Example
Our company is hiring for a technology operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for technology operations
  • Be proactive in the monitoring of all network transport streams for errors
  • Lateral interaction with Project managers providing resource management and transparent tracking of infrastructure projects, ensuring efforts are clearly prioritized deliverables clear and realistic and that plans are being met
  • Leads project teams representing cross functional organizations as required for successful completion of the project
  • Assigns, coordinates and reviews work assigned to project team members has the ability to roll-up sleeves and work with lean resources
  • Identify, capture and work to mitigate potential project risks
  • Be a strategic partner to our technology and operational leadership teams
  • Coordinate MEPC events & patching activities
  • Oversee global Tech Ops Associates (both Chicago and Mumbai) and support the media and creative teams to activate digital campaigns (display, video, social, mobile, and programmatic)
  • Managing & leading the organisation responsible for technical support and client service delivery
  • Manage and develop the program for incident, request and problem management services
Qualifications for technology operations
  • Minimum of 3 years’ experience working in an invest bank
  • Programming experience in a variety of languages (Python, Java, Scala, C, C++)
  • Strength in CS fundamentals (algorithm analysis and design, data structures)
  • BS degree, preferable in Computer Sciences or Engineering
  • Advanced knowledge in Java
  • Brazilian financial market knowledge
3

Technology Operations Job Description

Job Description Example
Our company is searching for experienced candidates for the position of technology operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for technology operations
  • Linux certified
  • Understand and manage the data flow systems for PGA.com site and products, from the upstream consumption of third party data
  • Collaborate and work closely with the entire PGA.com team, including product management and operations, technical strategy, product strategy, business and functional requirements, management of product development, product testing and quality assurance
  • Foster and manage relationships with senior product management and technology service groups across various internal departments, including ad operations, web development, structured data, architecture, core video and infrastructure
  • Act as the technical liaison with the PGA of America, coordinating and prioritizing, data and/or technical requests from the PGA
  • Champion the digital business model generation and validation methodology
  • Work with dealer that has proven D&T business model, to develop D&T Business Plan
  • Maintain Windows Software Update Services (WSUS) patching solution in support of Industrial Control Systems and Automation solutions
  • Identify project requirements by analyzing operations
  • Develop problem solutions by studying application capabilities
Qualifications for technology operations
  • Java framework experience (Spring, Appfuse, Hibernate)
  • Design, development and testing of in-house applications to meet industry, business demand to improve Operations efficiency
  • Production support of global settlement applications - we provide follow-the-sun coverage by teams in Tokyo, Bangalore, London and New Jersey
  • Strong analytical skill to perform technical and functional analysis
  • Self-starter and strong team player, highly motivated to support mission critical software with external cut-off times
  • Java and strength in OO design
4

Technology Operations Job Description

Job Description Example
Our innovative and growing company is hiring for a technology operations. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for technology operations
  • Develop and manage tools, applications and processes to support continuous delivery software methodologies
  • Establish and maintain security best practices across development through production environments, including access and audit controls and manage a dynamic scaling and high availability environment, including managing profiling, load testing, and monitoring tools
  • Work in a highly dynamic environment to support a global user base and be responsible to ensure that development projects are well architected
  • Executes control-gap remediation
  • Create a data driven Infrastructure Operations organization
  • Manage infrastructure operations approach to core platform replacement for mission critical insurance systems legacy systems
  • Be a recognized leader and voice for Operations across the organization
  • Help create and define the long-term strategy for the Digital Technology division including product development, M&A targets, sales program development and go-to-market strategies
  • Harness the operational capabilities of the organization to drive programs and processes while maintaining budgetary discipline
  • Build processes and infrastructure to enable scalable, measurable and profitable growth
Qualifications for technology operations
  • Experience in developing projects in an agile model
  • Strong experience working with Sybase or DB2
  • Strong experience in leading a team of 5-7 member team
  • Exposure to OTC Derivatives Trade reporting
  • Exposure to any of Big data technologies like Elastic Search, Mongo DB, Hadoop/Hive
  • Developer with 3 + years experience with ETL processing and relation databases
5

Technology Operations Job Description

Job Description Example
Our growing company is hiring for a technology operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for technology operations
  • DNS/DHCP/WINS/TCPIP concepts
  • Lenovo/HP/Dell Server Hardware
  • Good knowledge in MS SCCM
  • Understanding of the DR process and be able to deliver DR solutions for desktops
  • Experience with the UC solutions support (mobile TPs, MS Lync \ SFB)
  • Knowledge in Sharepoint and the Sharepoint users support experience
  • Good knowledge of the BYOD solutions, Blackberry in particular, Phone, Mobile, Blackberry, Apple IPads, Apple IPhones Laptop
  • Clouding skills
  • Vormetrix encryption
  • SAN certified (JPMC ICP Virtual SAN is an advantage)
Qualifications for technology operations
  • Knowledge of Hibernate a plus
  • Knowledge of ECHache, Terracotta or JemFire caching products is a plus
  • Support the daily management of production batch job schedules within Consumer Bank Risk management (CBRM), including limited off-hour response coverage
  • Experience working with Workflow solutions using BPMN (eg jBPM, Camunda)
  • Minimum One (1) to three (3) of experience with Excel, Word, Access, Visio, and PowerPoint
  • Optimistic and positive attitude

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