Surgery Scheduler Job Description

Surgery Scheduler Job Description

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Surgery scheduler provides expert skill at clinic scheduling/grid management and adherence to standard work procedures, including thorough documentation standards.

Surgery Scheduler Duties & Responsibilities

To write an effective surgery scheduler job description, begin by listing detailed duties, responsibilities and expectations. We have included surgery scheduler job description templates that you can modify and use.

Sample responsibilities for this position include:

Determines if patient has been previously treated at the center
Determines O.R
Maintains Center Block Schedule List
Calls and/or faxes physician’s offices to notify them of any open schedule times that may allow for additional cases to be taken for the Center
Promptly forwards patient face sheets to Insurance Verification to obtain necessary authorizations based on insurance types
Verifies/confirms physician is credentialed at the Center before scheduling the patient
Posts/faxes schedule within twenty four (24) hours of receipt
Refers conflicts and procedural questions to Business Office Manager/Administrator/Nurse Manager as they arise
Assists with and participates in scheduler luncheons and other facility marketing efforts, as determined through facility processes
Cross-trains as back up to other business office positions as requested

Surgery Scheduler Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Surgery Scheduler

List any licenses or certifications required by the position: CPR, BLS, CMA, CBCS, CEHRS, CMAA, AAMA, AMT, MA, BCLS

Education for Surgery Scheduler

Typically a job would require a certain level of education.

Employers hiring for the surgery scheduler job most commonly would prefer for their future employee to have a relevant degree such as High School and Associate Degree in Medical, Medical Terminology, Education, Communication, Nursing, Business/Administration, Information Systems, Associates, Surgery, Business

Skills for Surgery Scheduler

Desired skills for surgery scheduler include:

Computer software and practice management databases
Insurance regulations
BC/BS
Specifically Medicare
Epic practice management programs
Medical terminology
Managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures
Managed care plans
Regarding scheduling and approval of surgical procedures
Workers' compensation carriers

Desired experience for surgery scheduler includes:

Knowledge of healthcare processes with patients and physicians and proficient knowledge of scheduling guidelines specific to surgical services
One to three years experience in physician's officer, clinic or hospital setting
One to three years scheduling or billing experience in physician's officer, clinic or hospital setting
Previous surgical scheduling experience preferred
Obtains pertinent information needed to properly schedule surgical procedures, preventing delays and equipment conflicts.*
Obtains correct information including all pertinent patient data to include but not limited to insurance verification, precertification numbers, birth date *

Surgery Scheduler Examples

1

Surgery Scheduler Job Description

Job Description Example
Our company is looking to fill the role of surgery scheduler. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for surgery scheduler
  • Input GI physicians scheduled patients into Groupcast HST
  • Extend courtesy and politeness to all customers
  • Coordinate and ensure necessary equipment is ordered, room availability/scheduled, pre-surgery medication, is arranged prior to scheduled procedure
  • Receive and screen calls relating to problems that may arise due to date changes and any reasons for cancellation
  • Perform other duties as assigned by the practice manager or physician
  • Scheduling could include but limited to
  • Coordinate schedules of multiple doctors
  • Responsible for collaborating all preoperative studies such as labs, diagnostic studies, physician consults, for upcoming surgeries and procedures
  • Coordinate post-operative follow-up needs within the office
  • Maintain the daily, weekly, and monthly surgery schedule within the office
Qualifications for surgery scheduler
  • Knowledge of cost implications and tracking of data related to surgical requests
  • Proficient user of computer systems with working knowledge of surgery scheduling computer applications
  • Coordinates surgical and pre-admissions testing case schedule for the perioperative surgery department
  • Cross check all information to avoid conflicts in the schedule
  • Makes sound judgment when scheduling complex, highly technical and/or exploratory procedures that may require extra time, staff, equipment or be a potential for medical complications and create delays in the schedule if not properly scheduled
  • Manages the issues encountered when daily operational changes take place (add-ons, delays, emergencies)
2

Surgery Scheduler Job Description

Job Description Example
Our company is looking for a surgery scheduler. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for surgery scheduler
  • Provide routine and complex financial counseling to patients, research routine and complex referral and billing issues and complete routine and complex encounter form coding for all surgical cases
  • Obtain lab/x-ray reports, hospital notes, authorizations, information, Complete forms/requisitions as needed
  • Schedule all Surgeries
  • Obtaining the necessary authorization prior to surgery
  • Obtain consent forms for surgeries
  • Arrange pre-op testing for patients
  • Complete FMLA paperwork
  • Assist with arranging meetings for physicians
  • Arrange the physicians schedule around their surgeries
  • Work with Physicians on preferences for surgeries and pre-op testing
Qualifications for surgery scheduler
  • Ability to establish and maintain effective working relationships with physicians, clinical staff, management, and peers
  • Good analytical skills to assess multiple variables and their combined affect on cost and efficiency
  • Must possess excellent customer service skills with effective written and verbal communication skills
  • Communicates in a timely fashion and functions as liaison with patients, physicians, physician office staff, anesthesia, surgery departments, Health Information Management and other departments within the system in a professional manner
  • Assures phones are answered promptly in a pleasant and professional manner with the ability to answer/schedule caller’s needs or concerns quickly and efficiently
  • Effectively schedules procedures in an effective manner utilizing resources available and keeping delays to a minimum
3

Surgery Scheduler Job Description

Job Description Example
Our company is hiring for a surgery scheduler. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for surgery scheduler
  • Follow HIPAA guidelines
  • Walk each patient through instructions about what must be done prior to surgery, what time they need to arrive, and let them know they will need to set up transportation home
  • Assist in any and all front office duties, filing charts, answering phones, as time permits
  • Refers special requests, , instrumentation, laser, specialty needs to appropriate personnel
  • Works in coordination with the materials management coordinator for items and pricing not in the chargemaster
  • Schedules surgical appointment times using computerized scheduling programs
  • Communicates with physicians and other healthcare team members to ensure availability of facilities and staff
  • Communicates with patients and/or their families to provide necessary pre-procedure instructions and to confirm appointments
  • Performs insurance verification and/or pre-authorization as necessary
  • Works with patients to coordinate check in times and pre-op instructions for surgery
Qualifications for surgery scheduler
  • Prepares and distributes data information and the schedule to the appropriate areas in a timely manner
  • Collect, maintain and analyzes data and provide required and requested reports
  • Technical Skills – Knowledge of surgical procedures and equipment
  • Multi task and deadline orientated
  • Must have the ability to learn new computer programs
  • Ability to work at a fast pace and to prioritize multiple assignments/projects and respond to numerous requests and to work collaboratively with other members of the healthcare team
4

Surgery Scheduler Job Description

Job Description Example
Our company is hiring for a surgery scheduler. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for surgery scheduler
  • Think independently and make relatively complex decisions in a fast-paced environment
  • Enter patient charges and post case data into EPIC
  • Serves as the liaison and first contact of communication for the operating room
  • Display professional interpersonal skills and presence when communicating with physicians, staff and the public
  • Management of patient charging and scheduling for perioperative services
  • Supports patient care by coordinating equipment, supply and personnel to procedures and eliminates conflicts
  • Establishes and maintains a clean, organized and professional environment
  • Processes and distributes incoming and outgoing departmental correspondence, including mail and faxes
  • Greets visitors and screens and processes incoming calls and messages for the department
  • Referral retrieval
Qualifications for surgery scheduler
  • Needs minimal sustained direction in assessing needs, carrying out departmental and professional responsibilities
  • Has limited access to the medical record for the purpose of verifying orders in the charts or prescription and to sign off after exam completion
  • Strongly preferred order entry certification ( ABROE) or Medical Assistant
  • Previous experience working in scheduling in a physician's office is preferred.​
  • Must demonstrate and promote a strong commitment towards achieving customer satisfaction
  • Minimum 1 year experience with coding ICD9, CPT, and HCPCS
5

Surgery Scheduler Job Description

Job Description Example
Our innovative and growing company is looking for a surgery scheduler. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for surgery scheduler
  • Processing of medical records requests
  • Requires little prompting
  • Provides support as required for practice front end operations including answering telephones, triaging and routing of calls, taking of proper messages, checking in/out patients as needed, collecting patient co-payments, preparing bank deposits, making appointments, assist with rescheduling appointments from the cancel list and providing stellar customer service to patients
  • Ortho and Spine specialty
  • Responsible for answering calls from doctors and working through e-fax
  • Responsible for taking cases from providers' schedulers to coordinate OR rooms/booking surgery
  • Responsible for initiating authorization for MRIs and CTs
  • Responsible for scheduling all surgeries, confirming procedures with preauthorization and admissions, and organizing, preparing and distributing surgery schedule for the following day
  • Responsible for communication of surgery schedule
  • Performs needed clerical tasks, including copying, filing, ordering/stocking supplies, schedules and other departmental clerical functions
Qualifications for surgery scheduler
  • Minimum 1 year third party billing and referrals experience
  • One year comparable experience in an outpatient care setting
  • Ability to communicate clearly read and write English
  • Minimum (3) years' experience in a medical office setting highly preferred
  • Long periods of sitting, typing and viewing C.R.T.s for computer entry process
  • Experience with surgical procedure scheduling in an ambulatory or acute surgical setting preferred

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