Supervisor Service Job Description
Supervisor service
provides support for all corporate computer-related systems and applications, including operating systems, business applications and wireless devices.
Supervisor Service Duties & Responsibilities
To write an effective supervisor service job description, begin by listing detailed duties, responsibilities and expectations. We have included supervisor service job description templates that you can modify and use.
Sample responsibilities for this position include:
Follow prescribed troubleshooting procedures and refer to technical manuals, parts manuals, change notices/bulletins, , in order to diagnose and repair equipment/systems
Provides coaching and feedback to individual Service Technicians and/or Service Team Leaders
Confirm with customer that all quantities, types of fluid, additives, and mixing processes meet with customer and program requirements
Sustain assigned service processes, responsible for daily troubleshooting and problem resolution
Monitor and provide technical support to assigned service processes
Properly receive service calls from dispatchers supplying a brief description of equipment/system malfunction
Contact the designated customer representative and ascertain the degree of severity of equipment/system problem
Identify and meet the customer’s expectation(s)
Complete Service Acknowledgement (WOM) with proper coding through communicating devices and hardcopy
Assist on-call Technicians, as necessary, to ensure after-hours calls are covered by a Technician
Supervisor Service Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Supervisor Service
List any licenses or certifications required by the position: DOT, EPA, II, NICET, HVAC, CDL
Education for Supervisor Service
Typically a job would require a certain level of education.
Employers hiring for the supervisor service job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Business, Education, Technical, Management, Engineering, Nursing, General Education, Associates, Social Services, High School Education
Skills for Supervisor Service
Desired skills for supervisor service include:
Processes
ClubCater
Home and community-based service system and how to access and arrange for services
Adult teaching and learning
Coaching
Procedures
Common operating systems and software applications
Computer networking systems
Safety protocols
Banking industry
Desired experience for supervisor service includes:
Utilize a pre-planned schedule to ensure that all customer inspections are completed on a timely basis
Follow instructions/checklist located inside the inspection manuals
Complete all required functionality testing and preventive maintenance of systems and system peripherals
Immediately contact branch management and our customers regarding any errors and/or deficiencies that may affect our Customer Service Agreement
Must possess and retain NICET level III Certification within three years of hire
Proficient with Microsoft Office, , business computer systems
Supervisor Service Examples
1
Supervisor Service Job Description
Job Description Example
Our growing company is looking to fill the role of supervisor service. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for supervisor service
- Ensures operations and functions are performed in compliance with broad policies, precedents and professional knowledge/standards
- Proactively anticipates and problem solves foreseeable issues and impacts to the team related to system and/or business changes
- May have responsibility for the support, operation and/or maintenance of systems used in department
- Authorization of repair orders
- Quality assurance and the customer, safety, technical support, and expenditure of labor materials and other assets
- Lead and direct the performance of field operations for all maintenance and contractual service
- Monitors the status of open repairs with field technicians
- Ensure that service technicians appropriately address customer issues and provide customer satisfaction
- Ensure equipment operation and application process quality meet customer’s requirements
- Ensure all service technicians’ reports are submitted, reviewed for accuracy and filed routinely
Qualifications for supervisor service
- Proven experience in leading and guiding a large team of workshop and service personnel on site
- Mechanical or Electrical Engineering Degree-Relevant technical knowledge/trade qualifications
- Demonstrated proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for manager’s use
- Ideal Candidate will have EPA certifications Type I and II or Universal for refrigerant recycling
- Requires minimum of five (5) years of equivalent technical experience
- Ability to receive incoming calls appropriately
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Supervisor Service Job Description
Job Description Example
Our innovative and growing company is looking for a supervisor service. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for supervisor service
- Also responsible to be proficient at, perform as required and instruct/train all new and existing clerical and dispatch personnel in all specific job procedures including our CRM system
- Ensure all required equipment and materials are properly documented and accounted for prior to leaving facility
- Inform shop supervisors and all applicable staff of any mechanical deficiencies discovered in equipment
- Ensure all instrumentation and other equipment is operational prior to leaving facility
- Responsible for ensuring all workplace safety, environmental, national safety code, Pumpco, and customer policies and regulations are being followed at all times
- In addition to troubleshooting, this position will be a resource for general interface with other departments as it relates to service process changes, work instructions
- Lead and supervise a team of service technicians
- Become involved early as new products are being defined and provide input from a serviceability aspect
- Originate and approve ECO’s as required and align field return issues to ECO’s
- Interface with vendors
Qualifications for supervisor service
- Possess working knowledge of test equipment such as multimeters, digital analyzers, battery analyzers, frequency meters, decibel meters, and communicating devices
- Ability to operate cash register, scale and other point of sales equipment
- Hold a valid CA driver’s license
- Two years supervisory or management experience in the citrus processing industry
- California State Pesticide Applicators License (QAL)
- Shop environment, warehouse and working indoors/outdoors
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Supervisor Service Job Description
Job Description Example
Our company is searching for experienced candidates for the position of supervisor service. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for supervisor service
- Identify opportunities for continuous improvement of the maintenance processes and systems
- Ensure the development of up to date job procedures for all tasks performed within the function
- Plan and develop procedures
- Continuously analyzes ongoing processes within areas of responsibility to identify and implement process improvements
- Provide monthly operational reporting as required
- 5 Years experience in repair service environment
- Technical background in Appliances & Electronics repair preferred
- Conducts comprehensive site surveys for prospective projects to determine needs and resources
- Oversees the team to ensure safe and efficient set up of all accommodation and support equipment systems on customer locations
- Coordinates and directs customer needs, operational activities, maintenance, and oversees service technicians
Qualifications for supervisor service
- Ten years directly related experience servicing industry related equipment
- Valid Class A Driver’s license, able to obtain HAZMAT
- Must have all competency from EO I, EO II, and EO III
- Reading comprehension, writing, and math skills
- The ability to perform basic mathematical calculations
- Must attend and pass the Engineering Handbook Course
4
Supervisor Service Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of supervisor service. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for supervisor service
- Provide leadership, support and representation for all site technicians
- Work closely with customer requests and concerns
- Prepare and implement equipment maintenance program (work with Service Manager)
- Assign all work orders and jobs to technicians and monitor time- in and time- out on jobs
- Distribute and provide support for all technical improvement and service bulletins to technicians
- Supervise and oversee all contractors performing work in the shop
- Ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning service and collection issues thereby minimizing customer concerns and enhancing customer relations
- Ensure that fair and effective performance measurements are assigned and that employees are motivated to achieve and/or exceed their assigned goals and objectives utilizing management tools and practices
- Responsible to ensure that employee safety training id through, complete and up-to-date
- Provide existing staff and new employees with training and development direction by positively joining in on-site service continuously
Qualifications for supervisor service
- 4 – 6 years’ electronics/mechanical experience
- Degree in Engineering (Electronic/Electrical/Mechanical/BioMedical)
- Minimum of 7 years’ experience in Life Science, Clinical Diagnostics or Biomedical service Industry
- Minimum of 3 years’ experience in leading and motivating a team of Field Service Engineers
- Provide documentation regardingr previous employment
- Six plus years of related work experience
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Supervisor Service Job Description
Job Description Example
Our innovative and growing company is hiring for a supervisor service. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for supervisor service
- Actively promote full cooperation between the maintenance and all other site operations
- Experience in large multi pit operations and workshop with over 250 fleet of vehicle to be serviced and maintained to ensure you support the business
- Supervise, hire, evaluate and coach his/her team members to successfully perform their work
- Maximize VWRs investment in manufacturing inventory
- Analyze the data and make recommendations on increasing/decreasing inventory targets
- Responsible for the day to day operation of the cleanroom laundry operation
- Responsible for the sewing shop operation
- Ensure compliance in regulations related to the field of responsibility and other applicable regulations to the business
- Supports location activities on safety and compliance issues
- Assists CR Senior Management on IOP and Budget-Forecasting process
Qualifications for supervisor service
- Safe Work Practices • Customer Service Oriented • Professional Demeanor • Proactive
- Computer Literacy • Sense of Urgency • Interpersonal Skills
- Three years related work experience preferred
- Knowledge of Microsoft Office Products including Word, Excel, and Outlook
- 1 year work experience in pest elimination industry
- Meet and exceeds target for Service Specialist