Supervisor Retail Job Description

Supervisor Retail Job Description

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Supervisor retail provides direct oversight of four offsite locations (Canarsie, Red Hook, Springfield, and Staten Island) on a weekly basis to ensure operations are running to departmental standards.

Supervisor Retail Duties & Responsibilities

To write an effective supervisor retail job description, begin by listing detailed duties, responsibilities and expectations. We have included supervisor retail job description templates that you can modify and use.

Sample responsibilities for this position include:

Handles merchandise pulls
To ensure that in liaison with the Shop Manager and Assistant Manager
Work in a manner that increases own teams product knowledge
Positively communicate personal and outlet sales goals (Budget, ADS, UPT, SPH, J.D
Wear provided uniform (including a name tag and shirt) in neat and clean condition at all times, with black pants and safe footwear (no open toe, heel, clog, flip flops or sandals)
Target setting, incentive calculation, attendance tabulation, recruitment, event support
Open and/or close the retail store you are assigned to
Monitor the stock levels and sales in assigned store
Ensure proper flow of merchandise from warehouse to shop
Perform daily-required cash register procedures as needed

Supervisor Retail Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Supervisor Retail

List any licenses or certifications required by the position: CPR

Education for Supervisor Retail

Typically a job would require a certain level of education.

Employers hiring for the supervisor retail job most commonly would prefer for their future employee to have a relevant degree such as Collage and Bachelor's Degree in Education, Management, Technical, Associates, General Education, Graduate, Business, Pharmacy, Culinary, Science

Skills for Supervisor Retail

Desired skills for supervisor retail include:

Cable television hook-up
Converter hook-up
Digital Phone hook-up
Equivalent
VCR/DVR
Products
Cultural issues
Microsoft systems
Process operations and practices
Supervisory practices and procedures

Desired experience for supervisor retail includes:

Occasionally perform other duties as assigned by management from time to time
Must be willing to travel across Klang Valley on a weekly basis
Minimum of one to two years retail experience required
Must have the ability to operate a register, accurately handle money, and count change
Prior experience in sales, customer service, and register operation is preferred
Retail expertise, good leadership skills

Supervisor Retail Examples

1

Supervisor Retail Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of supervisor retail. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for supervisor retail
  • On occasion, when considered appropriate you may be required to carry out other duties as are within your skill and competence
  • Discuss type, quality and number of items required with customers
  • Maintain a safe and hazard-free work environment within area of responsibility
  • A Mentor first, a Leader, a listener and a motivator of all crew members
  • Have an eye for detail in all aspects of the Marketplace
  • Oversee the organization of deliveries and pick-up orders at the Hotel
  • Maintain and oversee the daily amenity program
  • Keep Marketplace fully stocked and give items an orderly look
  • Must read, complete knowledge of our daily, weekly and month end protocol
  • Manages employees’ overall work performance
Qualifications for supervisor retail
  • Must be available to work a flexible schedule which includes days, evenings, weekends and holidays
  • Provides daily supervision and operations oversight for a Tour Center Gift Shop and Employee Store, performing retail administrative functions for both businesses
  • Minimum 2-3 years luxury retail experience
  • Flexible schedule to include mornings, evenings, weekends and holidays as needed
  • Maintains accurate records of employee work performance
  • Monitors execution of objectives and follows up with Retail Representatives regarding completion
2

Supervisor Retail Job Description

Job Description Example
Our company is searching for experienced candidates for the position of supervisor retail. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for supervisor retail
  • Supports the staff training on LEGO products so all staff are knowledgeable and able to upsell at every opportunity
  • Ensure that the lobby public areas are maintained, clean & tidy by liaison with the Housekeeping Dept
  • Be thoroughly acquainted with all guest scenarios and utilize at all times
  • Assist Guests with general questions pertaining to inventory and pricing, any other guest concerns
  • Perform troubleshooting procedures on registers and other related equipment
  • Perform spot audits to ensure proper cash handling and procedure of attendants
  • Be an active leader in the Retail Department within the Revenue Department
  • Assure profitability in assigned area by closely monitoring sales, production, cost of goods, inventory
  • Maintain visual guidelines in designated area
  • Follow all delegated tasks assigned by other members of management
Qualifications for supervisor retail
  • Ability to stand throughout entire shift
  • Preferably at least 18 years old
  • Must be able to sit, stand, or walk for long periods of time, occasionally lift and carry boxes/bags, or push/pull handcarts
  • Ability to perform general mathematical calculations, ability to fill out paperwork legibly
  • General knowledge of Retail Department staff, duties, and responsibilities
  • Oversee department scheduling
3

Supervisor Retail Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of supervisor retail. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for supervisor retail
  • Identify areas for continued improvement
  • Interview, hire, manage, train and engage a team that executes projects to the standards expected of clients and customers
  • Direct and assist with the project work as needed, which may consist of reading and understanding planograms, unloading trucks, installing fixtures, and operating equipment and merchandising aids
  • Strategically organize and plan the work techniques, equipment and materials, and team members’ schedules prior to commencement of projects, and exercise independent judgment and discretion when modifications to the plan are needed
  • Set, convey and manage project expectations amongst customers and team members, evaluate team member’s performance, and provide counseling, coaching and constructive feedback to ensure quality execution
  • Professional, effective and continual interpersonal, nonverbal, written and oral communication with customers and team members
  • Fulfill the basic duties of Retail Sales Associate by providing guest service, generating retail sales, participating in ongoing inventory counts and maintaining merchandise displays and stock levels
  • Assign staff schedules in 2-week time periods, monitor time cards, respond to staff requests for time off
  • Order and distribute uniforms, enforce dress code policies
  • Write purchase orders, re-orders and meet with vendors as needed per Manager’s approval
Qualifications for supervisor retail
  • Professional grooming and conduct must be constantly displayed
  • Proficiency in Microsoft Office Suite is vital to success in this role
  • Must be able to stand, walk, bend, twist, sit, and stoop constantly throughout the shift
  • Must be available to work 40 hours per week, including weekends, evenings and holidays
  • Ability to work in all weather conditions for extended periods is critical to success
  • A professional, positive, energetic, and motivational attitude is vital to success
4

Supervisor Retail Job Description

Job Description Example
Our growing company is looking for a supervisor retail. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for supervisor retail
  • Supervise weekly inventory counts and make corrections
  • Take a leading role among staff in providing an orderly and attractive boutique with creative displays which inspire guests to make purchases
  • Post daily and monthly sales goals provided by Manager
  • Use Daily Journal as a communication tool to assign special projects, to provide memos which keep Miraval staff informed (Occupancy report, VIP report, 7 day Outlook, Quarterly Meetings, Events )
  • Coordinates and supervises the daily activity to ensure executive of operational plan
  • Independently implements resource and operational plans and collaborates with management to troubleshoot and resolve issues as they arise
  • Oversees and tracks the training sessions in customer service activities, processes and procedures for all store associates
  • Interviews all prospective candidates and trains and develops the associates within their department
  • Manages associate’s performance, annual review and progression within job catalog
  • Provides direction to ensure the maintenance of the stockroom is clean, safe and in accordance with company directives
Qualifications for supervisor retail
  • Excellent organizational skills and ability to manage competing priorities simultaneoously
  • Strong Computer skills such as Excel, Micros and Word applications
  • Resort facility / operation background
  • Responsible for accurately processing sales, exchange, and refund
  • Great communication skills with customers, store team, and corporate
  • Must be 21 due to selling alcohol
5

Supervisor Retail Job Description

Job Description Example
Our innovative and growing company is hiring for a supervisor retail. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for supervisor retail
  • Creates and maintains an environment of strong sales and exceptional customer service through teamwork, coaching associate and leading by example
  • Support the Retail Manager in the efficient, effective, and safe day-to-day running of assigned commercial areas of the attraction, with a strong focus on maximizing Per Cap spends and Average Transaction Values
  • Be the best-in-class on-the-floor example of excellence in assigned commercial areas of the attraction
  • Lead (by example) the Retail Team to consistently deliver world-class experiences to our guests, as evidenced by continuously meeting or exceeding KPI and Mystery Visit targets
  • Support the delivery initial and ongoing training of Retail Team as required for safe, efficient, and effective operation of assigned commercial areas
  • Work with Retail Manager to implement labor budgets/schedules for various day-types and seasonal needs
  • Support the Retail Manager with Merchandising and Inventory Control programs for the attraction
  • Ensure that the highest possible standards of service, cleanliness, technical operation, and safety are adhered to by the Retail Team
  • Support delivery of specified revenue metrics for any commercial areas operated by the Retail Team
  • The LDC Retail Supervisor is our "trainee expert" in LEGO toys of all varieties and demonstrates a genuine passion for the fun & educational aspects of building with LEGO
Qualifications for supervisor retail
  • Thorough knowledge of Spa Soft ,or comparable program, and understanding of inventory control measures
  • Ability to consistently show accuracy in data collected at Manager’s request
  • 2 years resort retail sales experience with 1 year supervisory experience, 6 months ordering experience
  • Written and oral fluency in English, a second language is helpful
  • Ability to verbally be an effective team leader and to delegate tasks to obtain a positive outcome
  • Conversant with accounting and vendor terminology

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