Retail Store Supervisor Job Description
Retail store supervisor
provides customer service through the operation of a point of sale register system, taking phone orders and conducting sales within a retail setting.
Retail Store Supervisor Duties & Responsibilities
To write an effective retail store supervisor job description, begin by listing detailed duties, responsibilities and expectations. We have included retail store supervisor job description templates that you can modify and use.
Sample responsibilities for this position include:
Evaluate store merchandise needs through the verification of product performance
Help restock store kiosks and re-order merchandise when necessary
Assist guests through the sales transaction, including selection of merchandise, processing payments and completing closing paperwork
Prepare orders, price merchandise and input new items into the inventory system, completing store inventory on a monthly basis
Market merchandise by studying advertising, sales promotion, and display plans
Be aware of store sales and KPI targets, individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them
Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones
Follows all company policy and procedures & notifies management of any infractions Assists with special projects as assigned by management
Participate in new store openings and/or store closings
Inventory control, purchasing, and receiving activities
Retail Store Supervisor Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Retail Store Supervisor
Typically a job would require a certain level of education.
Employers hiring for the retail store supervisor job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in General Education, Education, Business, Technical, Retail Management, Nutrition, Hospitality, Management, Associates, Manufacturing
Skills for Retail Store Supervisor
Desired skills for retail store supervisor include:
Retail cash handling and end of day processes
Word
Retail KPIs and makes commercial decisions within his/her area of responsibility
Danner/Lacrosse product
Their specific needs before introducing the customer to a Sales Associate
Ability to fully explain any item to the customer
Both hard and soft goods
Merchandise
Multiple product and service offerings
Operating a point of sale
Desired experience for retail store supervisor includes:
Spearheads special projects
Manages the maintenance of inventory level within guidelines established by Retail Manager
In partnership with the Retail Manager, schedules convenience store staff on a weekly basis and determines appropriate break schedules to maximize floor coverage and customer service
Assist in opening and closing the store
Operate POS systems and trouble shoot issues regarding the POS systems
Keep store stocked, clean, and organized
Retail Store Supervisor Examples
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Retail Store Supervisor Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of retail store supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for retail store supervisor
- Reconcile event and/or daily drops
- Disperse floating banks and change to cash registers
- Maintains and publishes Store Opening Report and coordinates communication among internal and external project team members on critical milestones
- Manages and coordinates external consultants for production of Construction Documents
- Provides Scope of Work, design intent and design standards to consultants for production of Construction Documents, to ensure adherence with client’s requirements and minimize the impact of change orders on project cost
- Manages and coordinates red-marking of Construction Documents by in-house plan checkers and PMs
- Manages and coordinates consultants to ensure delivery of CDs by required deadlines
- Maintains Architectural and Engineering standards
- Assists project team during construction phase to address design and permit-related issues
- Ensures efficient and timely communication between internal Store Planning and Design Teams, consultants on permit and building code-related issues, and on permitting timelines, during the design phase and permit process phase
Qualifications for retail store supervisor
- Manages preparation of permit applications by consultants, collects and distributes all relevant documentation by Client, internal Design and Construction Teams, consultants and Landlord
- Creates and maintains a permit history database with permit timelines and fees by jurisdiction/building dept
- Maintains an efficient project document management system and archive for use by all project members
- Inventory management and placement of new orders
- Inventory Custody
- Supervision of sales experts team
2
Retail Store Supervisor Job Description
Job Description Example
Our innovative and growing company is hiring for a retail store supervisor. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for retail store supervisor
- Market performance monitoring & improvement framework
- Responsible for a monthly review of profitability via P&L Statement and meeting
- Must demonstrate ability to discern and assess issues relative to targeted and actual revenue and expenses
- Submit vendor discrepancy/non-compliance forms based on receiving & stockroom guidelines
- Inspect performance of bulk merchandisers by visiting accounts to ensure performance meets CCBCC standards
- Maintain proper staffing levels to ensure optimal customer service thru effective hiring, training, and coaching of full and part time bulk merchandisers
- Train store employees to consistently follow prep procedure and other polices
- Manage time to plan and prepare for peak hours
- Cook and prepare food items according to our standards of quality, consistency and timelines
- Ensure compliance with all health code requirements, company standards and adherence to GMP’s
Qualifications for retail store supervisor
- Experience in working remotely and independently
- Brand Retail experience
- Substantial working experience in managing B2C operations,either in-house or outsourced
- Eduacted in Gymnasium to a minimum standard level, equivalent qualifications or practical attainment
- Able to speak fluent English, Danish and Swedish
- Holidays – 25 days, plus 5 days contractual holidays after 9 months’
3
Retail Store Supervisor Job Description
Job Description Example
Our company is looking to fill the role of retail store supervisor. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for retail store supervisor
- Complete preparation tasks as needed according to recipe, procedure, quality and speed standards
- Issue receipts, refunds, or change needed by customers
- Count money in cash drawer to ensure the amounts are correct and that there is adequate change
- Provide a safe and clean store environment for customers and employees
- Supervisory Responsibilities for seasonal employees
- Respond to additional guest requests by preparing orders to their specifications
- Maintain food storage, receiving, stocking and rotating per company standards
- Approve and reconcile invoices, accounts payable, and product received
- Balance inventory with invoice sheets to verify prices and update sheets
- Responsible for store ordering of supplies, food
Qualifications for retail store supervisor
- Ability to take direction and execute work effectively
- Prior retail experience, preferably in a specialty retail environment
- Must be available to work nights, weekends (Saturday and Sundays) and Holidays
- Ability to walk accounts during the entire work hours, and must be able to lift 50 lbs
- Candidates with previous grocery, retail sales, beverage industry and/or delivery experience is preferred
- Experience managing a part-time work force is also preferred
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Retail Store Supervisor Job Description
Job Description Example
Our company is hiring for a retail store supervisor. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for retail store supervisor
- Delegation may occur but is overall responsible for task completion
- Ensure a safe and clean store environment for customers and employees
- Organize day to day store operations, supervising team members and guiding staff towards maximum performance
- Assist the Director, Spa in the preparation of the store’s budgets and forecasts aiming for minimum expenditure and efficiency and formulate optimal pricing policies
- Track and report daily, weekly and monthly sales
- Prepare and track monthly incentives with vendors for retail
- Plan and oversee in-store promotional events or displays (trunk shows & evening events)
- Assist guests with telephone and internet orders and process the order to be forwarded to the shipping department
- Process all amenity orders either from sales department or call-ins
- Visit fashion fairs on quarterly basis and keep abreast of market trends to determine the need for improvements in the store
Qualifications for retail store supervisor
- Ability to interact positively with customers
- Must have a valid driver’s license for your state of residency with an excellent driving records in the past 7 years (report will be reviewed)
- Must have a personal vehicle available to use for work
- Must show proof of insurance policy to verify current coverage of liability and property damage at no less than $100,000 per person/$300,000 per occurrence/$50,000 property damage and $500 or less Deductible effective from first day of employment
- Will be held accountable for promoting retail locations as a single point of contact for customers by handling billing, collections, and repair issues for customers
- Other duties involve processing service orders for new installation and subsequent order activity, receiving and adjusting payments and balance collections, interacting with customers face-to-face on a professional basis
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Retail Store Supervisor Job Description
Job Description Example
Our company is looking for a retail store supervisor. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for retail store supervisor
- Be knowledgeable about all products and services offered in the Retail outlets, Spa and Hotel
- Assisting in the daily supervision of the retail store operation
- Supervising student and technical service employees
- Product inventory and ordering
- Assisting in the supervision of e-commerce shipping, daily paperwork, money management and the overall safety and sanitation of the Creamery storefront
- Strong experience in all facets of retail management operations, customer service, accounting/money management, invoicing, inventory control and ordering, and employee hiring, training and scheduling are a must
- Maintain neat and orderly stock and receiving area and sales floor
- Audit, validate and report on inventory using purchase orders and ticketing
- Perform other tasks as assigned by manager from time-to-time
- Hold the daily team briefs, sharing stores KPIs, and motivate the team in beating these
Qualifications for retail store supervisor
- Will also service all residential and business customers by marketing value-added products and services
- Qualifications include having the ability to deal with customers patiently, tactfully, and efficiently
- Ability to interact with others to attain Company service objectives
- This position requires maintaining a professional image and exercising good judgment and decision-making skills
- Must be able to follow a task through to completion even with frequent and lengthy interruptions
- Will be responsible for supporting and proactively participating in promotion of company products