Retail Store Associate Job Description

Retail Store Associate Job Description

162 votes for Retail Store Associate
Retail store associate provides optimal level of customer services and maintain professionalism to resolve all customer issues and provide all information on products, service plans and promotions.

Retail Store Associate Duties & Responsibilities

To write an effective retail store associate job description, begin by listing detailed duties, responsibilities and expectations. We have included retail store associate job description templates that you can modify and use.

Sample responsibilities for this position include:

Warmly welcome customers and direct them to the appropriate counters for their various needs - redemption, inquiries, and refunds
Provide detailed, customer-centric, and valuable post-sales support to customers
Assist customers in all deal inquiries including product knowledge and redirecting them to the relevant departments for other deal categories
Keep customers on most updated promotions
Be proactive in alerting customers of any potential redemption delays
Manage the database and update customer records
Keep track of payments and inventory level
Ensure proper store maintenance
Assist in organizing events and execution of retail projects where needed

Retail Store Associate Qualifications

Qualifications for a job description may include education, certification, and experience.

Education for Retail Store Associate

Typically a job would require a certain level of education.

Employers hiring for the retail store associate job most commonly would prefer for their future employee to have a relevant degree such as High School and Associate Degree in General Education, Interior Design, Education, Associates, Graduate, Architecture, Visual Merchandising, Computer

Skills for Retail Store Associate

Desired skills for retail store associate include:

Customer service principles and processes
Retail KPIs to make commercial decisions that drive achievement of established sales targets
Customer service principles and processes.<\/li>
Latest technology and devices
Our competitors
Pricing plans
Promotions and service features for Spectrum
Android/IOS technology
Computers helpful

Desired experience for retail store associate includes:

While performing the duties of this job, the employee is regularly required to talk or hear.\xa0 The employee frequently is required to stand
Must have or be pursuing a high school diploma or general education degree (GED)<\/li>
Three to six month\u2019s experience working in a sports/fashion customer & commercial focused retail environment.<\/li>
Must be 16 years of age or older<\/li><\/ul>
Advanced selling experience and comprehensive product, retail and industry understanding supervisory experience
Physical requirements include ability to lift and/or move up to 75 pounds, stand for extended periods of time

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