Store Associate Job Description
Store associate
provides subject matter expertise on all store functions, including the Spectrum Store Customer Experience (SSCE), Spectrum products, pricing plans, promotions, service features and visual standards, as well as those of competitors.
Store Associate Duties & Responsibilities
To write an effective store associate job description, begin by listing detailed duties, responsibilities and expectations. We have included store associate job description templates that you can modify and use.
Sample responsibilities for this position include:
Provides feedback to store management on all products, including recommending new items to carry, products that should be discontinued, inventory losses, scanning errors, and general issues that could impact productivity
Greets and interacts with new and regular guests in a genuine manner and suggests products that compliment purchase to enhance the guest experience
Clean up spills, floors, shelves, displays, bathrooms
Perform additional duties as assigned by Management or Supervisors
Maintain a high quality store appearance
Rings up guests on cash register and balances cash and inventory transactions
Provides prompt, efficient, and courteous service
Resolves and when necessary escalates guest complaints
Fosters positive and professional relationships with co-workers and guests, communicates respectfully, and maintains a consistent team-oriented attitude
Focuses on collaboration and teamwork as a part of the store team
Store Associate Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Store Associate
List any licenses or certifications required by the position: HVAC
Education for Store Associate
Typically a job would require a certain level of education.
Employers hiring for the store associate job most commonly would prefer for their future employee to have a relevant degree such as Collage and High School Degree in General Education, Architecture, Construction Management, Interior Design, Business, Associates, Art, Fashion Merchandising, Education, Marketing
Skills for Store Associate
Desired skills for store associate include:
Company standard software
Systems and procedures
Customer service principles and processes
BEST operational standards and monitor service-area performance against these standards
Our competitors
Pricing plans
Products
Promotions and service features for Spectrum
Excel
Microsoft Outlook
Desired experience for store associate includes:
Ability to safeguard cash and merchandise
Must have excellent communication (written & oral) and interpersonal skills
Proficiency with Microsoft Office applications a must
Retail sales experience a must in a customer service focused environment
Prior retail or grocery experience is considered a plus, but is not required
The ability to comprehend instructions, both verbal and written
Store Associate Examples
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Store Associate Job Description
Job Description Example
Our innovative and growing company is looking for a store associate. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for store associate
- Cleans in and outside of store (sweep parking lot, mop floors, empty trash, clean rest rooms, fill water and towels at the pump, replace pay-at-the-pump receipt paper, etc)
- Stocks shelves and coolers and takes inventory on shelf items
- Keeps fresh foods stocked and ready-to-eat
- Assists Store Management in receiving vendor deliveries
- Maintains fresh and available beverages
- Updates prices and posts new signage to reflect monthly promotions and sales opportunities
- Keeps gasoline price sign up-to-date outside of store in accordance with the method of that location
- Keep accurate and detailed records of inventory records in our online store database
- Responsible for conducting a complete hand count inventory of all publications at a minimum of twice yearly, and at other times if needed
- Ensure that all shelves are organized and clean
Qualifications for store associate
- Minimum of one year of retail sales experience preferred and previous cash handling experience preferred
- Must be able to complete sales transactions in POS register system
- Must to able to work under close supervision and comprehend detailed instruction
- Must be able to spend up to 100% of the working time standing and walking
- Must be available to work a flexible schedule to meet the needs of the business, which may include closing, weekend, and holiday shifts
- NO FEE PASSPORT
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Store Associate Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of store associate. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for store associate
- Ensure orders from the online store are processed in a timely, accurate manner
- Keep detailed records, using the online store software, regarding quantity shipped, date shipped and other order details
- Communicate with customers regarding order status, out of stock items, answering order questions as needed
- Manage subscriptions of recurring publications, such as Lives & Landscapes Magazine ensuring subscription orders are processed in a timely manner
- Print MontGuides, fact sheets and other on-demand printing items as they are ordered
- Troubleshoot problems & paper jams with multi-function, high volume copier/printer
- Provide excellent customer service for customers via in-person, over the phone and using digital communication
- Order office supplies, merchandise, printing, and publications as required
- General office duties as assigned, including, filing, written correspondence, data entry, collate packets, publications & other information
- Communicate policies and procedures to our customers, Extension faculty & staff
Qualifications for store associate
- MISSION SOGGIORNO
- MISSION VISA
- Must be able to present a clean, professional image
- Must be able to keep work environment clean, presentable, and safe
- Must have a record of stability with employment history
- Must have an 'owners not renters' mentality
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Store Associate Job Description
Job Description Example
Our company is looking for a store associate. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for store associate
- Follows all company policies and procedures, including Loss Prevention guidelines to deter theft
- Unloads truck, moves merchandise, and maintains aisles and product displays
- Performs cashier duties as assigned
- Adheres to the company’s customer satisfaction guidelines and demonstrates appropriate interactions with customers and co-workers
- Assists customers with problems or concerns, and contacts store management as appropriate regarding customers with problems or concerns
- Supports store management in providing a safe environment for fellow employees, customers, and vendors by identifying and rectifying hazards and/or equipment in need of maintenance
- Assists store management in achieving store payroll and total loss goals
- Adheres to inventory procedures and product handling guidelines
- Adheres to cash policies and procedures to minimize losses
- Complies with all other established company policies and procedures
Qualifications for store associate
- Be professional
- Excellent customer services skills, with the ability to communication effectively with a wide range of clientele, internal and external to the organization, from the general public to faculty and staff, to administration and vendors
- Customer focused, excellent communication and listening skills, ability to learn and execute the concept
- Prolonged periods of standing and walking, must be able to lift up to 25 pounds at times and up to 10 pounds continuously
- Processes customer purchases, performs general cleaning duties, and returns misplaced items to shelves
- Ability to perform general cleaning duties to company standards