Service Assistant Job Description

Service Assistant Job Description

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Service assistant provides qualified, responsible and professional assistance that will demonstrate the company’s ability to provide quality service for the community.

Service Assistant Duties & Responsibilities

To write an effective service assistant job description, begin by listing detailed duties, responsibilities and expectations. We have included service assistant job description templates that you can modify and use.

Sample responsibilities for this position include:

Provide high quality valet service to our customers to & from their residences and/or places of business
Deliver vehicles between service and sales operations
Assist with the purging with nitrogen of all large welded house lines on market enhancement and new business jobs before gas is introduced to the system
Has responsibility for overall safety of job site situations, including limited and restricted spaces
Assist with and ensures the safe operation of gas utilization equipment
Assist with the safe removal of mercury seal regulators from customer premises
Assist the Safety & Environment area with mercury spill incidents
Assist with the operation and maintenance of the “tank truck” and “tube trailer.”
Assist in the installation and maintenance of meters and regulators
Assist higher-graded employees in other duties as assigned

Service Assistant Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Service Assistant

List any licenses or certifications required by the position: EPA, HVAC, I-CAR, NAFTA, DOT, BLS, AHA, NICET, USEPA, ASE

Education for Service Assistant

Typically a job would require a certain level of education.

Employers hiring for the service assistant job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, General Education, Business, Health, Human Services, Social Work, Aging, Substance Abuse, Associates, Communication

Skills for Service Assistant

Desired skills for service assistant include:

Principles for dealing directly with the public
Regulations
Ability to design and develop retail lending products and services
Ability to encourage
Ability to leverage that information in creating customized customer solutions
Ability to provide qualified services to customers
Business practices
Coaching concepts and methods
Guide individuals
Issues

Desired experience for service assistant includes:

Use specialized equipment (fire extinguisher, first aid)
Help customers park at Super Charger
Opening sortation and distribution of Incoming/Outgoing mail
Franking of external mail and preparation for collection by Royal Mail
Operation of parcel courier machine and preparation of mail for collection by external couriers
Delivery/collection of mail around the business 3-times a day

Service Assistant Examples

1

Service Assistant Job Description

Job Description Example
Our company is looking to fill the role of service assistant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for service assistant
  • Acceptance/checking of deliveries from couriers
  • May offer additional services and repairs to customers
  • Sort incoming new business work electronically
  • Handle all transfer paperwork requests and follow up calls on the transfer requests
  • Prepare and mail new annuity contracts which generate from our automated contract assembly system
  • Responsible for the delivery receipt follow up process
  • Check and sort documents to be imaged or sent to storage
  • Prepare and mail fund prospectus to new clients
  • Enter information into database systems to support the New Business process
  • Various duties, including ordering supplies, photocopying and other related tasks
Qualifications for service assistant
  • Direct residents and families to appropriate resource person for resident care information
  • Document resident information daily in the computerized documentation program
  • Communicates with resident, family and other members of the health care team (verbal, non-verbal and written)
  • Initiates actions designed to prevent, minimize and/or correct potential or actual safety hazards to residents and/or staff
  • Perform customer service function making unoccupied beds, passing linen, passing nourishments and ice, stocking supplies, transporting residents, passing and collecting trays, recording meal percentages
  • Answer call bells promptly and refer to appropriate caregiver assisting
2

Service Assistant Job Description

Job Description Example
Our company is looking for a service assistant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for service assistant
  • Serve as a transporter for Therapy Services
  • Assist with podiatry, dental and vision screening visits and documents outcomes appropriately
  • Ensure a high level of customer service when liaising with internal departments
  • Administrative Support to Quotation Specialists
  • Supporting the Service Advisor in undertaking day to day tasks such as creating next day job cards, checking manufacturing systems for service measures and recalls
  • Works with all colleagues across the site to provide a seamless service to customers
  • Schedules work to meet customer requirements, taking into account Workshop/Bodyshop utilisation targets, job complexity and parts availability
  • Assist our technicians with basic repair and maintenance
  • Clean and prepare vehicles
  • Retrieve and deliver cars and equipment between our service locations and customers
Qualifications for service assistant
  • Excellent verbal and written communication skills including the ability to influence internal and external customers, listen effectively and solicit input from others
  • Solid organizational and time management skills to prioritize, adjust priorities, and meet deadlines
  • Strong team player with initiative to learn new tasks and seek direction when needed
  • Familiarity with Microsoft Word, Excel and Access
  • Help keep the workshop clean
  • Other exciting ad
3

Service Assistant Job Description

Job Description Example
Our company is hiring for a service assistant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for service assistant
  • Sort all inbound mail and packages for delivery to recipients in a timely and accurate manner
  • Collect mail and packages from for processing and shipping\mailing twice daily
  • Fold, insert and seal transactional documents such as invoices, credit memos and statements with folding\insertion equipment
  • Fold, collate and insert large mailing projects for USPS bulk mailings
  • Meter and prepare appropriate documents for presort mailing of transactional documents and bulk mailings
  • Determine best method of shipment for mail and packages to meet customer requirements, prepare and process shipments via USPS, FedEx, UPS and DHL
  • Provide print bindery operations to meet print production schedules
  • Work with the Digital Production Specialist and Digital Print Operator to ensure binding, finishing and fulfillment is accomplished on schedule
  • Service Assistants provide print finishing such as padding, lamination, drilling, cutting, folding, scoring, slitting, mounting, punching and twin loop binding
  • Monitor shipping email box to fulfill supply, toner and paper orders placed by WW brands, departments and retail stores
Qualifications for service assistant
  • Ability to work cooperatively with other employees and departments
  • Able to move up to 60 lbs
  • General ability to demonstrate mechanical aptitude
  • Trade school and/or military training
  • Support Operations Department in administrative tasks
  • Check completeness of documents provided after service
4

Service Assistant Job Description

Job Description Example
Our innovative and growing company is hiring for a service assistant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for service assistant
  • Ensure a high data quality level in existing ERP system (Axapta)
  • Book hotels, arrange transport (flights, buses, trains)
  • Reports to work as indicated on the work schedule and in the correct uniform
  • Obtains station assignments from hostess/host or Manager On Duty at the start of the work shift, correctly completes all assigned opening and sidework duties in a timely manner
  • Sets-up and restocks service stations before, during and after service
  • Serves water, bread and butter to guests in assigned area immediately upon being seated
  • Removes dishes, silverware, glassware and all other items when guests are finished using them
  • Returns dirty dishware, glassware, utensils and linen to the dishwashing area
  • Resets vacated tables according to the procedures stated in the RCSH training materials
  • Communicates to the service staff any requests or needs of the guest
Qualifications for service assistant
  • Experience in administrative or assistant role is necessary
  • Good knowledge of MS Office with focus on MS Excel
  • Practices teamwork by assisting fellow employees in refills, table maintenance and bussing to enhance the guests’ dining experience
  • Assists service and steward staff in spot cleaning in dining room, as needed
  • Performs all closing duties/sidework before end of shift
  • Performs all duties and maintains knowledge of all standards and procedures, as stated in the RCSH Employee Training Packet – Service Assistant
5

Service Assistant Job Description

Job Description Example
Our company is growing rapidly and is hiring for a service assistant. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for service assistant
  • Booking/invoicing repair orders
  • Presenting recommendations to customers and keeping customers informed during their visit
  • Communicating with technicians and managers
  • Ensure technical staff is properly trained and have the breadth of experience necessary to cover customer needs
  • Inspect repair orders daily for legibility, accuracy and legality
  • Manage the administration, tracking and follow-up required to stay current on warranty, receivables and service contracts
  • Inspect and maintain the cleanliness, organization and appearance of all service areas in accordance with state and federal OSHA laws to ensure a professional, safe environment for customers and employees
  • Heme
  • Assists with the purging with nitrogen of all large welded house lines on market enhancement and new business jobs before gas is introduced to the system
  • Assists with and ensures the safe operation of gas utilization equipment
Qualifications for service assistant
  • Must be able to lift, handle and carry trays, smallwares and equipment weighing up to 35 pounds
  • Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis to obtain and store food, beverage items, smallwares and service equipment
  • Must be able to constantly stand and exert well-paced mobility for a period up to four hours in length
  • Must be able to communicate effectively and listen attentively to supervisors, employees and guests
  • Must be able to continuously use fingers to bilaterally operate point-of-sale equipment, prepare and serve food/beverage items
  • Strong computer & typing skills – ability to type efficiently

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