Senior Field Engineer Job Description

Senior Field Engineer Job Description

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Senior field engineer provides training and support for Cat Ground Engaging Tools applications and support materials to Cat Dealerships and Caterpillar GET Experts globally.

Senior Field Engineer Duties & Responsibilities

To write an effective senior field engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included senior field engineer job description templates that you can modify and use.

Sample responsibilities for this position include:

Provide as required, training to joint venture, subsidiaries and third party personnel in maintenance practices
Monitoring and controlling the day to day activities of the electrical inspectors site work inspection inspection of the materials delivered in Contractors store
Ensure that planned (preventive) maintenance programmes and all repair and overhaul work is carried out fully and effectively, within budget and paying the fullest possible regard to the inter-relation of maintenance requirements with production
Respond to any major occurrence of electrical breakdown, carry out prompt inspection, analyse the fault, repair and re-commission affected plant and equipment so as to assure the minimum loss of production
Ensure that safety standards are suitably laid down, made known and adhered to by all personnel concerned with the job
Ensure that the work of all electrical maintenance personnel assigned (including contractors and vendors) is adequately planned and supervised and maintained at a high level of effectiveness
Carry out plant modification to central design specification, submit any self generated design changes to specialist engineers for approval before implementation
Continually review and update the technical content of the preventive maintenance procedures and to recommend changes where improvements in safety, quality or economy may be effected
Give advice and assistance to Maintenance managers and Plant Managers on maintenance matters as requested, drawing when necessary upon the technical resources and expertise of specialist engineers
Establish and maintain an effective working relationship with all those individuals and departments who receive service from or provide support, guidance or assistance to the Maintenance Department

Senior Field Engineer Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Senior Field Engineer

List any licenses or certifications required by the position: MCSE, CCNA, II, IAT, ITIL, RHCE, OJT, CISCO, CISSP, EIT

Education for Senior Field Engineer

Typically a job would require a certain level of education.

Employers hiring for the senior field engineer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Engineering, Technical, Electronics, Computer Science, Engineering Technology, Electrical Engineering, Military, Education, Chemistry, Mechanical Engineering

Skills for Senior Field Engineer

Desired skills for senior field engineer include:

Operational experience with methodologies related to agile and DevOps
Tools to drive solution relevance and scale
CAT 5 and CAT 6 cable
Connectors
Demonstrated capability of fabricating equipment
Relevant Wireline documentation and other online training and support systems
Commonly-used concepts
Comms equipment and its applications
Editing
Practices

Desired experience for senior field engineer includes:

Bilingual or multilingual (English, French, Spanish, ), a plus
Ability to interact with the design team
Scheduling software (Primavera P6 preferred)
Bluebeam expertise
BS in Electrical/Computer Engineering, Computer Science, or related field
Degree in Engineering with equivalent experience in similar field and industry

Senior Field Engineer Examples

1

Senior Field Engineer Job Description

Job Description Example
Our innovative and growing company is looking for a senior field engineer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for senior field engineer
  • Be responsible for system installations, service visits, and technical support case management
  • Troubleshoot instrument hardware and software, often under challenging conditions
  • Contribute to high-value service related procedures and documents
  • Identify areas for product and process improvement and communicate these accordingly
  • Adopt and leverage our Salesforce.com business policies, procedures, and reporting
  • Travel around 60% on both a scheduled and unscheduled basis
  • Be dedicated to one customer for a period of 5 years
  • Provide steam turbine technical support, maintenance outage planning, outage implementation, including technical direction and project management
  • Develop with customer, steam turbine fleet management strategies in order to reduce forced or unplanned outages while growing our business
  • Respond to requests for emergency repairs and services to troubleshoot equipment
Qualifications for senior field engineer
  • A strong understanding of liquid chromatography and mass spectrometry instrumentation and software is required
  • Bachelor’s degree and at least 5 years of field service engineering, automotive service or truck service experience
  • Performance and output requires a high level of intellect for problem solving and job management
  • Many of the trouble shooting and problem solving requirements of this job demand a one off inventive approach through continued education of these type systems and technology or through extensive years of skill development in the field
  • Interact and support a broad spectrum of personnel internal and external to the company
  • Perform any other duties that may be assigned by the Field Service Manager
2

Senior Field Engineer Job Description

Job Description Example
Our innovative and growing company is looking for a senior field engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for senior field engineer
  • Analyze the quality problem in the application to get the customer return solved
  • Guide customers to the best fitting product according to their requirements and perform customer visits, building good personal relations
  • Define, implement and validate user-friendly development tools to accelerate the customer design-in cycle
  • Use instruments to perform inspections, such as micrometers, voltmeters, ammeters, and other UL supplied equipment
  • Independently conduct safety and non-safety certification audits and field evaluations in accordance with the required performance standards and requirements
  • Witness testing, including interpretation and analyzing test results against UL requirements
  • Verify the accuracy of manufacturers’ measuring equipment and reviewing production records
  • Document examination by using appropriate UL forms
  • Perform reliability testing, preventative maintenance, system inspection/evaluation, troubleshooting, repairs and engineering services on power distribution systems & equipment including low, medium and high voltage systems in such a manner as to ensure optimal system reliability
  • Perform Start-up, Commissioning, Inspections, Testing, and Maintenance on low, medium and high voltage power distribution equipment
Qualifications for senior field engineer
  • MCSE would be an advantage
  • 5-10 years of IT industry technical support experience
  • BS in a science or engineering discipline with 4 years of industry experience in the service and/or support of analytical instruments and/or combination of experience and education/training
  • Technician or other relevant electromechanical background, “energimontør” or engineer preferred
  • Familiarity with Industrial Networks, radio communications and related communication protocols DNP, Modbus, BSAP, EthernetIP
  • Ability and willingness to support customers in their headquarters environment 70% of the time, as required
3

Senior Field Engineer Job Description

Job Description Example
Our growing company is hiring for a senior field engineer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for senior field engineer
  • Advise on manpower and material resources for major projects
  • Receive and investigate customer complaints
  • Advise customers on technical matters
  • Initiate on-time reports to keep management informed on project progress
  • Keep up-to-date on latest software and hardware developments
  • Provide guidance and training for lower level field engineers
  • Communicate with other engineering department on problems and their solutions
  • Assist in preparation of technical proposals
  • Provide field service engineering and technical assistance to customers in areas of installation, startup, maintenance, repair, training and modification of electrical power distribution equipment
  • Maintain all service equipment including all test equipment, tools issued to meet specifications including and maintain sufficient inventory
Qualifications for senior field engineer
  • Excellent knowledge of all MS Exchange and Microsoft Cloud Solutions
  • Ability and willingness to travel to support steam turbine outages 30% of the time, as required
  • Experience in Deep Water projects will be an advantage
  • Good understanding of Microcontrollers and general purpose peripherals (Timers, ADCs, serial communications, USB, Ethernet)
  • Registered Professional Engineer in Ontario (P.Eng)
  • Must be willing to work on assignment in Northern Ontario (Tiverton), previous experience with OPG or Bruce Power is considered an asset
4

Senior Field Engineer Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of senior field engineer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for senior field engineer
  • Candidate will provide analysis of SIGINT technical requirements to support technical implementation of collection solutions
  • Candidate will support high level technical architecture design of SIGINT collection systems fielded by U.S. Navy elements
  • Candidate will provide training to U.S. Navy and Government Civilian personnel regarding NSA NES and MIB toolsets and capabilities
  • Candidate will provide similar support to other TGI programs and efforts in support of U.S. Navy, U.S. Army, USSOCOM, NSA, and NRO as required
  • Exhibits sound business sense and logic when utilizing assigned expense budgets, and suggesting alternatives to normal St
  • Develop several key accounts where the FCE presence can produce maximum benefits, both to the company and to the FCE’s professional development
  • Serve as a regional technical specialist for ILS products and others as assigned
  • Drive the escalation process to resolve customer service issues
  • Provide input for new product design and development
  • Communicate and coordinate with the local sales team, technical support, and customers to schedule on-site service
Qualifications for senior field engineer
  • Possess vehicle and driving license
  • BS in Electrical or Electronics Engineering required, with 10+ years of relevant experience (MSEE preferred with 6+ years of relevant experience)
  • Candidates should have as a minimum a two-year technical degree with emphasis on electronics or electromechanical devices
  • Customer interface and communication skills are necessary for this position
  • A strong understanding of RF and propagation theory experience with RF test equipment and tools such as spectrum analyzers, power meters, sweep testers and drive test software
  • The successful candidate must be a U.S. Citizen and have an active US Government Top Secret Security Clearance based on a Single Scope Background Investigation (SSBI)
5

Senior Field Engineer Job Description

Job Description Example
Our company is looking to fill the role of senior field engineer. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for senior field engineer
  • Handle 2nd level escalation from the level 1 onsite engineer
  • Tasked to help support the DTS as required to maintain the normal operational activities of local Field Service Engineer (FSE) teams
  • A single point of contact within the district during initial phases of technical escalations
  • Secondary lead to resolutions for local escalations and interfaces with the National Field Service Systems Specialist, District Manager and Product Technical Support Team to coordinate response and plan of action execution
  • Resource for FSE’s that requires technical support within the district
  • May be assigned to difficult customer situations within the district where expert level technical experience and customer management skills are required to ensure customer satisfaction or regain credibility
  • Coaches, mentors and develops engineer’s that are new to the district on technical and customer service skills, ensures they are adhering to processes and working to the expected and prescribed standards
  • Ensure service was complete and satisfactory to the customers' needs
  • Report quality control and other technical problems, in detail, to the Service Center and System Support Engineering Manager
  • Acquire product application materials / ‘know how’ to propose design solutions
Qualifications for senior field engineer
  • Well-developed contract management skills and commercial acumen
  • Well-developed contract QA/QC and execution and commissioning skills
  • Knowledge of Engineering
  • Prior experience working on large scale international mining projects - Underground construction/mining experience essential
  • An ability to work autonomously within a highly complex project delivery environment
  • Must have proven track record in demonstrating customer satisfaction skills with high visibility customers

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