Field Quality Engineer Job Description

Field Quality Engineer Job Description

158 votes for Field Quality Engineer
Field quality engineer provides network drawings involving Wireless and Wi-Fi network diagrams, IP applications and CTI applications.

Field Quality Engineer Duties & Responsibilities

To write an effective field quality engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included field quality engineer job description templates that you can modify and use.

Sample responsibilities for this position include:

Collect and analyse customer feedback, based on the data from company quality reporting systems
Cooperation with the market service organisation to collect and analyse market specific problems
Responsible for equipment inventory and updates for field quality tools including but not limited to
Supports day-to-day site-specific quality needs for multiple, moderately complex products or product families
Interface with Government Quality representatives, respond the corrective actions and conduct joint inspections
Assists in investigating problems to uncover root cause & implement corrective/preventive actions
Supports development of System and CI (configuration item) requirements & detailed designs including System, Software, Hardware and documentation (operational & test)
Participations in risk and opportunity management
Witnesses Tests and verifies dry runs and formal tests
Supports collection and analysis of measurements

Field Quality Engineer Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Field Quality Engineer

List any licenses or certifications required by the position: ASQ, ISO9001, II, III

Education for Field Quality Engineer

Typically a job would require a certain level of education.

Employers hiring for the field quality engineer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Technical, Associates, Science, Electronics, Computer Science, Communication, Mechanical Engineering, Technology, Math

Skills for Field Quality Engineer

Desired skills for field quality engineer include:

UNIX/Linux/Android operating systems
Wi-Fi networks
WAN and TCP/IP network data flow
High level and assembler programming languages
Windows Operating Systems and Microsoft Office
Error database and database filtering
Customer standards and requirements
MS applications
Manufacturing processes
TCP/IP network data flow

Desired experience for field quality engineer includes:

Performs audits and reviews objective evidence (both internal and external (vendor, subcontractors))
Verifies product baselines including hardware and end-item software media
Reviews purchase orders, insuring contractual requirement flow down to vendors and subcontractors
When required, play an active role in various projects such as upgrades, new installations, or new functionality for customers
Depending on the service requirements for a particular customer or region, this position may require travel and/or relocation
Investigate and troubleshoot technical issues and consult with Dev teams to engineer solutions and fixes

Field Quality Engineer Examples


Field Quality Engineer Job Description

Job Description Example
Our company is growing rapidly and is hiring for a field quality engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for field quality engineer
  • To prepare the SCR exp
  • Responsible for deployment of Customer quality improvement actions in the market and/or port locations, in Europe and other regions, including recall campaigns and other proactive actions
  • Work cross-functionally with other sections to successfully manage action implementation in the market
  • Ensure proactive actions agreed are appropriate and efficient
  • Responsible for closing Quality related complains at customers
  • Responsible for Design Review at Japan Auto customers
  • Attend customer audits to factories
  • Participate in the mentoring and development of junior Field Service Technicians
  • Troubleshoot and repair equipment applying own wealth of industry experience to resolve problems
  • Accurately document the work that is performed at a customer facility and/or project staging area
Qualifications for field quality engineer
  • Must have understanding of database filtering in SQL
  • Understanding and communicating in local language, basic experience in production processes and use of measuring (gage, micrometer) tools
  • Technical University degree in Electrical Engineering/ Electronics
  • Minimum 5 years of relevant experience in Quality area
  • R&D background will be a strong advantage
  • Black Belt certified or equivalent (demonstrated experience)

Field Quality Engineer Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of field quality engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for field quality engineer
  • Actively drive customer quality improvement programs the advanced products quality planning for new products (APQP / safe launch)
  • Act as first responder to powertrain systems concerns in the manufacturing process
  • Utilize problem solving processes to analyze and root cause issues to ensure smooth continuous vehicle production, as it pertains to powertrain systems
  • Partner with Assembly Plant personnel and Powertrain Plant personnel to mitigate powertrain installation issues
  • Act as the conduit between Vehicle Assembly and Powertrain plants regarding quality initiatives
  • Support customers with matters dealing with product quality for product qualified in customer systems, with a particular focus on semiconductor Lasers/LEDs and Detectors, fiber optics
  • Provide assistance with RMA documentation and communication of issues to internal Failure Analysis teams
  • Analyze and assess jointly with the customer the reported problem
  • Travel within India and in surrounding countries and test for multiple days
  • The individual will work under limited supervision to make compliance decisions to meet departmental and internal/external customer needs
Qualifications for field quality engineer
  • Demonstrated ability to work flexibly, and adapt to a rapidly changing environment
  • Solid technical background would be an advantage
  • Experience of the main Aftersales market-facing functions would be an advantage
  • Responsible for coordination, oversight and communication on matters related to the cGMP status with the suppliers
  • Associates Degree in Electrical, Machinery, Computer Science, or Electronics courseware, plus 5 years of experience within the Pulp and Paper Industry
  • Intermediate to advanced proficiency in MS Office is required

Field Quality Engineer Job Description

Job Description Example
Our innovative and growing company is hiring for a field quality engineer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for field quality engineer
  • You will be responsible for reporting on escalation and field action metrics to appropriate review boards such as Management Review, CAPA Review Board, Q&C Dashboard
  • Lead Product Escalation and Field Action Management Teams to ensure compliance of all internal and regulatory requirements for the Risk management, Quality Review Board and Field Action processes
  • Facilitate root cause investigation, documentation, corrective action recommendations, and project management on RMBs
  • Responsible for establishing and maintaining policies and procedures to ensure compliance with local, state and federal environmental regulations and standards including compliance with all Food & Drug Administration (FDA), European Union Medical Device Directives (MOD) and all other applicable global regulatory requirements
  • Facilitate development of thorough, accurate and practical risk estimations, risk controls and benefit/risk analyses by working closely with Medical experts and other cross-functional teams with limited oversight from management
  • Analyze production and field data for Medtronic products to determine if changes to the risk profile have occurred, and to initiate and coordinate risk control activities as required
  • Lead and coordinate Issue Impact Assessments (IIA), including providing key input to facilitate timely Field Corrective Action decisions
  • Lead and coordinate Field Corrective Actions, including liaising with regulatory bodies and collaborating with cross functional teams across multiple Medtronic departments and business units
  • Present and communicate clear and concise information to senior management, large cross functional teams, external auditors and regulatory inspectors
  • Manage activities related to quality performance, quality initiatives and requirements at the customer
Qualifications for field quality engineer
  • Bachelor degree with 2-3 plus years mostly on customer service like CQE or FQE is preferred
  • Working experience with consumer product interface technologies – audio, touch, voice – at top tied customers, vendors and / or sub-contractors in large consumer products
  • Good mechanical assembly of interface technologies into the large consumer product is preference
  • Good communication skill and strong analytical and problem solving
  • Ability to work fully proficient and independently
  • Good spoken and written English ability

Field Quality Engineer Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of field quality engineer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for field quality engineer
  • Manage the assigned customer’s overall perception of WD quality
  • Develop and drive a continuous improvement plan to exceed customer’s expectations
  • Develop effective working relationships with customers
  • Monitor customer line and field quality data
  • Responsible for developing and driving the necessary actions to ensure best-in-class performance
  • Review factory data on a daily basis and develop the necessary plan to protect the customers from any quality excursion
  • Coordinate and provide periodic customer quality performance reports to WD internal teams
  • Operate and maintain WD approved quality system
  • Lead the FA sample selection process to ensure that a representative sample of the top three Pareto items is returned to WD for root cause analysis
  • Participate in developing corporate strategies to improve Customer quality
Qualifications for field quality engineer
  • Highly proficient in use of Microsoft Office package for daily management, data analysis, presentation and solution development
  • Able to work under stress and travel upon business needs as required
  • Strong PC skills, with windows based environments especially on data analysis
  • Associates Degree in Electronics and 5 years of Field Service experience in the Pulp and Paper industry
  • Hands on troubleshooting experience with technology, electronics, instrumentation or process control
  • Candidates must be comfortable using electrical test equipment such as voltmeters or multi-meters safely

Field Quality Engineer Job Description

Job Description Example
Our company is looking to fill the role of field quality engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for field quality engineer
  • Generate technical solutions and help to successfully implement them either at the customer or at NXP
  • Resolve technical correlation issues that occur on a customer’s Production Line, Assembly Plant, Dealership or Warranty Return area
  • Feedback to Product Engineering – Containment Solutions
  • Feedback to Design Engineering – Enhance Future Products
  • Become an expert with an in-depth knowledge of NXP products, especially for the automotive products
  • Collaborate with Global Field Quality Engineering teams and Develop Field Failure Verification tools, fixtures and techniques for the Field Quality organization to aid in the problem resolution process
  • Provide training for the Field Quality Engineering organization based on customer or Field Quality Organization team needs
  • Be responsible for all Field Actions activities as Recall Coordinator – coordinate recall strategy plan definition with business stakeholders, coordinate periodic recall meetings with the Field Corrective Action (FCA) team, maintain meeting minutes, report status to internal departments and regulatory agencies, gather documentation of all activities and follow up recall activities to successful completion per established recall strategy
  • Report field actions metrics to appropriate review boards such as Management review, CAPA review board, periodic metrics reporting
  • Perform administrative duties within the CAPA and IE/FA software systems
Qualifications for field quality engineer
  • Ability to self-manage workload, and work autonomously, while remaining focused on departmental and company objectives
  • Candidates should be comfortable using basic hand tools
  • Bachelor degree in technical field (engineering, quality, statistics, automotive)
  • Background with hands-on experience with Powertrain systems
  • Capable of planning and prioritizing including the ability to manage multiple projects, determine project urgency and create action plans
  • Experience working in a Powertrain manufacturing facility, or testing facility, or Vehicle Assembly plant

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