Senior Delivery Manager Job Description

Senior Delivery Manager Job Description

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Senior delivery manager provides tools for teams to evaluate and measure their agile capabilities and supports them in building plans to demonstrably grow and improve.

Senior Delivery Manager Duties & Responsibilities

To write an effective senior delivery manager job description, begin by listing detailed duties, responsibilities and expectations. We have included senior delivery manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Own the relationship with sales on the defined practice
Delivery lead responsible for good design, build of the ETL/Data delivery and ensuring productivity from the team
Demonstrate independent and creative in approach to problems and issues
Provides day to day direction to the team members and manage the deliveries for collection and recovery platforms across group
Discuss requirements and testing details with Tech Lead (CCM, QA etc)
Demonstrate ability to assimilate new knowledge and technologies
Works with the Technology partner to deliver effective communications and manages relationships with key stakeholders at executive and direct reports' levels across the Client base and technical community, ensuring continued buy-in to the Platform Deliveries
Owns and drives the project planning framework, ensuring that plans are developed and tracked to appropriate standards, are integrated effectively across all work-streams, are unambiguous and achievable, and that dependencies are clearly understood and managed
Manage and lead a team of service delivery professionals in restoring service and service management process, tasks
Complete ownership of Asset Performance Management development organization

Senior Delivery Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Senior Delivery Manager

List any licenses or certifications required by the position: PMP, ITIL, PMI, CMS, AWS, ITSM, V3, PSM, SMC, LEAN

Education for Senior Delivery Manager

Typically a job would require a certain level of education.

Employers hiring for the senior delivery manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Business, Technical, Education, Project Management, Management, Technology, Information Systems, MBA

Skills for Senior Delivery Manager

Desired skills for senior delivery manager include:

IT investment evaluation process
Functional area and helps the project teams to focus on achieving desired business outcomes
IT standards
Policies and procedures
Tools for Managing and Reporting team progress
Traditional and Agile frameworks
Agile tools
MS Products
DevOps
Agile development capabilities

Desired experience for senior delivery manager includes:

An ambassador for agile best practice
Knowledge and understanding of BDD, TDD, continuous deployment, continuous integration and other software development techniques
Line management and team optimisation skills are essential
Skilled technologist with a breadth of experiences with a tenacity and passion for innovation, solving business problems, and operational excellence
7+ years technical and business analysis experience
3+ years in lead development role

Senior Delivery Manager Examples

1

Senior Delivery Manager Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of senior delivery manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for senior delivery manager
  • Collaborates with delivery organization on cost management, quality and productivity improvement
  • Stays informed on the latest industry news, trends, products, services, competitors and relevant existing and emerging technologies that may impact present and future account performance
  • Minimum 5-7 years of advanced data processing and quality assurance experience
  • Recognizes potential conflicts, exposes disagreements, and helps resolve issues/problems
  • Takes actions and/or switches to alternate strategies in order to achieve goals
  • Extended workday hours may be required to complete deliverables
  • Displays tenacity for getting things accomplished with the appropriate level of guidance and sense of urgency
  • Ability to demonstrate thought leadership in how data should be used
  • Participating in developing a strategic vision for the client
  • Manage service improvement initiatives and activities to ensure optimal service execution
Qualifications for senior delivery manager
  • 7+ years of Project management, project plan using MSP, Stakeholder management, Steer Co presentations, etc
  • 5+ years of Financial banking experience, change management function, compliance regulations and financial products
  • Banking knowledge, knowledge on Customer/Product Origination Processes for Retail/Commercial products and Systems is needed
  • Integration of DAR assessments into the EPMO methodology and processes to identify candidate projects, conduct assessments, produce recommendations and track actions
  • Work with clients to deliver comprehensive standard network solutions that meet/ exceed client objectives for new and existing systems / applications
  • Research and innovate related to the network delivery lifecycle – building/provisioning, maintaining, sustaining and decommissioning of network technoloyg
2

Senior Delivery Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a senior delivery manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for senior delivery manager
  • Enhance India office credibility
  • Actively participate in various management and oversight committees (e.g., SDOC, SDLT, Risk Focus Group, NSWG)
  • Coordinates systems analysis and application/process development activities through direct and indirect staff
  • Preparing proposals (both written and powerpoint)
  • Developing QA and testing solutions including technical approach, delivery approach, financial model
  • Oral presentation of proposals and SOWs to senior management and Cx level clients
  • Oral presentation of testing capabilities and solutions to clients and prospects
  • Service and relationship enhancements based on feedback identified in customer conversations, survey results, governance discussions, and other interactions
  • Directing internal team efforts to convey a clear message in a timely manner in response to customer requests
  • Comprehensive understanding of the customer’s operations and operational structure in order to assist with operational and sales related activities
Qualifications for senior delivery manager
  • Ability to balance strategic objectives with practical execution that provides business driven benefits for consumers
  • Experience developing data delivery architectures, strategies, and roadmaps to successfully implement them
  • Experience analyzing inter-relationships between various domains of enterprise information including master data, meta data, operational data, unstructured data and analytical data
  • Experience communicating to all levels within an organization, including Senior Leaders
  • Knowledge of SSRS & Sharepoint reporting capabilities
  • A relevant degree and ITIL qualification
3

Senior Delivery Manager Job Description

Job Description Example
Our company is looking for a senior delivery manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for senior delivery manager
  • Projects/ Programmes are delivered on time, at agreed cost and quality, and meet operational resilience requirements at an affordable long-term TCO
  • Business satisfaction scores confirm delivery to expectations
  • Colleague Engagement Index
  • Work with engineering teams to define a uniform agile release process, manage dependencies with other technical teams, maintain high quality standards and ensuring clear understanding of program scope as defined by the business requirement and budget process
  • Responsible for assuring delivery timelines through proactive assessment of dependencies, monitoring of progress and ensuring resource alignment
  • Ensure all key leaders receive timely communication regarding progress of assigned engineering initiatives and releases
  • Maximize testing resources to expedite delivery without compromising quality by expanding the automated testing capabilities of the team
  • Identify and manage Day 2 operational risk areas, and create risk response and mitigation plans and escalate issues as required to appropriate technical leaders and business owners
  • Take ownership of assuring a reliable and bug-free experience through a comprehensive view of the end to end systems and data that power the mobile application platforms
  • Participate in bids
Qualifications for senior delivery manager
  • Ability to work collaboratively with various Business Partners internal and external technical teams
  • Strong experience with and knowledge of Microsoft Office, SAP, SharePoint, VISIO and Microsoft Project
  • Practical account management and business development experience
  • Knowledge of service delivery management domain
  • Relevant PMI certification would be an asset, but not mandatory
  • Previous risk management and compliance management desirable
4

Senior Delivery Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of senior delivery manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for senior delivery manager
  • Number of QBRs delivered on-time
  • Number of client initiated Delivery performance escalations
  • Percentage of upsells for which the SDM identified and drove
  • Percentage of contract renewals
  • Management of the Salesforce.com developer team located in two countries
  • Provide thought leadership in design for best in class solutions
  • Manage complex integrations with multiple cloud and premise based technologies
  • Management skills (3 – 5 years)
  • Portfolio management & vendor management (2+ years)
  • Experience as a Business Analyst is an asset
Qualifications for senior delivery manager
  • Minimum of 2 years of experience managing infrastructure engineering/operations teams
  • Minimum of 2 years of experience in IBM/AIX, Linux/X86, or related computing hardware and operating systems architecture
  • Must have proven ability to motivate and direct teams to achieve results
  • Excellent communication skills, both written and verbal, including good listening skills
  • Excellent and practical experience of Project and Program delivery methodologies experience of establishing and managing ongoing Change teams and the associated Financials
  • University degree or equivalent related work experience
5

Senior Delivery Manager Job Description

Job Description Example
Our growing company is looking to fill the role of senior delivery manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for senior delivery manager
  • Working with department heads within the investment support teams to identify and track key performance indicators
  • Regular progress and status reports as agreed with the project management office
  • Provide support for team members as needed
  • Lead transition and ensure business as usual activities are maintained, and changes are effectively integrated into the business
  • Formulate and draft business cases and investment appraisals
  • Identify, manage and resolve risks and issues and initiate appropriate corrective action
  • Define and ensure capability governance arrangements
  • Report progress, prepare reports and give verbal briefs and presentations as required
  • Align, plan and organise projects/programs to meet project's objectives
  • Ensure allocation of resources and skills to projects/programs in priority order
Qualifications for senior delivery manager
  • Working knowledge of databases such as Sybase, Oracle and Teradata
  • 10+ years of professional project/program management experience managing increasing project size and complexity
  • Industry certifications, including Agile (Scrum Master, ) traditional (PMP, ), are a strong plus
  • Working knowledge of key technical concepts such as modern backend applications, cloud-based systems, web services and frameworks
  • Up to date knowledge of Digital Solution Landscape with experience in Marketing Technology software (Loyalty/CRM etc) and Digital Content Management products
  • Ability to influence and/or implement tools (Jira, Relay, ) and processes for efficient delivery of engagements out of India

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