Retail Engineer Job Description

Retail Engineer Job Description

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Retail engineer provides the appropriate design, build, support and maintenance of mobile, desktop and windows operating systems, and related systems software.

Retail Engineer Duties & Responsibilities

To write an effective retail engineer job description, begin by listing detailed duties, responsibilities and expectations. We have included retail engineer job description templates that you can modify and use.

Sample responsibilities for this position include:

Act as single point of contact for service manager, operations manager or business and other IT teams for any kind of technical terms
Collaborate with IT functional business analysts, store operations business resources and Global IT COE’s to develop IT capability requirements (strategic and tactical) as part of annual/on-going planning cycle
Lead and deliver project initiation and analysis deliverables adhering to established global IT project and requirements management methodologies, governance/check-point, release management, and tools standards for approved projects requiring IT solutions that support/impact the retail commercial business (retail systems and related processes, store operations) across the globe
Assisting in site preparation, including installation of cable, staging of equipment, and minor testing of equipment
Accountable for resolving specific issues within a particular area, application, technology or system
Viewed as trusted engineering resource
Focus on day to day POS application availability and performance
Superior knowledge, skills & experience with Cisco routing hardware, software, protocols
Strong working knowledge of carrier circuits and installations
Experience with management tools to report and perform analysis in supporting the environment

Retail Engineer Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Retail Engineer

List any licenses or certifications required by the position: APICS, CCNP, AWS, CCIE, NCR, TLS, PEM, CEM, ISTQB

Education for Retail Engineer

Typically a job would require a certain level of education.

Employers hiring for the retail engineer job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Technical, Education, Science, Math, Management Information Systems, Computer Engineering, Information Technology, Business

Skills for Retail Engineer

Desired skills for retail engineer include:

BMS systems
Unix
Windows operating systems
Database management systems
Systems architecture
Network and systems management systems
Microsoft Office Suite
Windows XP
Windows 2000
Software development disciplines and best practices

Desired experience for retail engineer includes:

Ability to develop complex network designs based on reference architecture and existing standards is required, the ability to develop new standards
Demonstrates thorough understanding of role of own discipline
Learns where the interdependencies reside and how they connect both inside and outside of R&I
Begins to establish relationships primarily within own discipline, suppliers, other functions, and within the technical community in Research & Innovation
Hands-on know how of web programming languages, methodologies and frameworks or scripting languages
Experience with writing services consuming services using REST, SOAP, XML, JSON or any combination

Retail Engineer Examples

1

Retail Engineer Job Description

Job Description Example
Our growing company is hiring for a retail engineer. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for retail engineer
  • Lead end-to-end testing with customers and partners
  • Help clients troubleshoot problems with software integration and testing
  • Participate in User Acceptance Testing (UAT) of products
  • Support the perpetual road map planning processes focused on retail store technology capabilities
  • Design and Support Retail store technology components like POS and related peripherals, wireless technology, phone systems, traffic counters working closely with external vendors, support partners and IT COE’s
  • Ensure all new solutions are designed and architect in a scalable and long-term supportable model
  • Partner with IT COEs and business stakeholders to architect and design integrated Retail IT solutions (including the build vs
  • Drive standardization and simplification (technology & process) across the LS&Co Global Retail landscape
  • Support the development and execution of a Global Support Model/Process to ensure achievement of SLA’s for all retail business systems for our global retail business (per industry aligned LS&Co
  • Retail EPOS maintenance or install experience is required
Qualifications for retail engineer
  • Advanced knowledge & experience with Cisco routing hardware, software, protocols
  • Advanced knowledge & experience with Cisco switching hardware, software, protocols
  • This is a 2nd shift position (5 PM to 2 AM)
  • Bachelor’s degree in Computer Science/Information Technology, or in a related technical field or equivalent technology experience
  • Minimum 10 years of progressively responsible, post-baccalaureate work experience designing, developing, and implementing computer software projects in a web services-based environment utilizing open source services framework
  • 8+years of IT experience in a leadership role responsible for both business systems support (per SLA’s) and the successful delivery and deployment of IT technology based solutions including responsibility and ownership for IT projects.Experience required in the selection and successful management of on-going relationships with multiple service providers (technology and services – including non-US based off-shore service providers)
2

Retail Engineer Job Description

Job Description Example
Our growing company is looking for a retail engineer. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for retail engineer
  • Ship reliable software through engineering design, continuous integration, test automation, and in-depth code reviews
  • Support Retail and other business teams with ad-hoc data requests and analytical needs, projects and deliver advanced SQL support and training
  • Provide technical planning, engineering and tier 1 and 2 support for deploying HP RP9 retail registers to stores
  • Monitor latency, bandwidth utilization, and the general condition of the Wide Area Network (WAN)
  • Create event tickets affecting the retail network and work within an accelerated Service level Agreement (SLA) time for repair
  • Perform appropriate escalations as needed to Management, Subject Matter Experts (SMEs) and Tier 3 Network team
  • Work closely with the Operate teams to drive and coordinate a planned repair/restore and provide email status of the work
  • Support a daily network Start of Day End of Day (SOD/EOD) calls globally
  • Interface with the Retail Line of Business and technology vendors on infrastructure products
  • Perform a daily set of scripted reach-ability checks and tests across the network
Qualifications for retail engineer
  • Retail and apparel IT experience required (minimum 5 years)
  • Strong knowledge of Java EE technologies
  • Fresh graduates / student
  • Supply chain, logistics, procurement experience is a plus
  • Experience in back-office customer service is a plus
  • Bachelor or Master Degree in IT / Logistics / Business IT / Economics / Mathematics / Engineering or close to closure
3

Retail Engineer Job Description

Job Description Example
Our growing company is looking for a retail engineer. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for retail engineer
  • NAV ERP design and implementation
  • Version Up gradation
  • RDLC design, Debugging
  • Prepare technical design documents based on functional requirements
  • Able to document user stories/requirements using project management tools (ex
  • Craft pixel-perfect, intuitive UI that delights our sellers with its ease of use
  • Work with a world-class team of experienced and dedicated engineers and designers
  • Deliver features to our growing base of subscribers, shipped at a rapid cadence
  • Be a part of creating an innovative product that brings superpowers to sellers
  • Maintain and develop existing and new offerings through appropriate and relevant internal liaison, to optimize business growth and customer satisfaction
Qualifications for retail engineer
  • Strong DDL &DML skills with scripting (ex
  • Understand network fundamentals including firewalls, load-balancers
  • Knowledge of configuration management tools is essential (Ansible, Chef, Puppet, Salt)
  • Experience building distributed software systems that have been successfully delivered to customers
  • Experience with database-oriented distributed systems
  • Experience with vendor management systems is a BIG plus!
4

Retail Engineer Job Description

Job Description Example
Our growing company is looking to fill the role of retail engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for retail engineer
  • Works closely with QA analysts for feature and regression testing
  • Monitor pre-sales budget, per account / opportunity
  • Follow and comply with all relevant policy and quality system and administration procedures, processes and practice
  • Influence changes through close internal dialogue, ensuring customer’s expectations and service agreements are met
  • Engineering a world class retail experience that supports the stores’ needs while maintaining high security, performance and supportability requirements
  • Managing our current retail environment via multiple management tools while providing direction for future management processes and tools
  • Providing Tier 3 support for all issues escalated by the IT Service Desk
  • Researching upcoming retail hardware and software along with third party software to be on the forefront of technology
  • Creating and maintaining knowledge base articles
  • Mentoring the IT Service Desk on technical issues, policies, and procedures
Qualifications for retail engineer
  • Full-time experience with medium to large scale enterprise networks including data center networks (1-3 yrs)
  • Working knowledge of WAN technologies including MPLS, circuiting, and commodity peering
  • Experience with RDBMS, NoSQL and other big data solutions
  • Experience developing distributed and scalable systems
  • Experience with analytics and machine learning
  • Master’s degree in Computer Science, Engineering or Bachelor’s in Computer Science, Engineering and 5 years of relevant experience designing and implementing medium to large components of distributed systems using cloud technologies, preferably AWS
5

Retail Engineer Job Description

Job Description Example
Our company is searching for experienced candidates for the position of retail engineer. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for retail engineer
  • Coordinating with manufacturers/vendors to resolve equipment or software issues
  • Providing support for critical retail issues during normal work hours and after-hours as needed
  • Prepare and deliver technical presentations and demos explaining products or services to customers and prospective customers
  • Confer with customers and engineers to assess integration needs and to determine additional product requirements and customization
  • Collaborate with Sales and Business Development team to understand customer requirements and provide sales support
  • Provide feedback on products and integration options from the field back to the Product and Engineering teams
  • Help product team’s researching and developing new products
  • Demonstrate results-oriented and nimble problem solving skills
  • Responsible for timely, professional and effective communication with customers, partners and internal teams
  • Provide mentorship and guidance within the team
Qualifications for retail engineer
  • 3 years of experience operating high availability web services in a 24X7 support model
  • Ability to quickly write lots of high quality code
  • Experience building web-applications, and experience with web application frameworks (React, jQuery etc) a plus
  • Has worked using agile, iterative development methodologies
  • Domain knowledge in the retail industry
  • Bachelors degree or equivalent from a college or technical school

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