Quality Assurance Staff Job Description

Quality Assurance Staff Job Description

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Quality assurance staff provides guidance and leadership in the creation of an ISO-13485 and 21 CFR 820 Quality Management System (QMS).

Quality Assurance Staff Duties & Responsibilities

To write an effective quality assurance staff job description, begin by listing detailed duties, responsibilities and expectations. We have included quality assurance staff job description templates that you can modify and use.

Sample responsibilities for this position include:

Handle complaints according to GVP regulation
Test plan development and test script implementation
Collect and evaluate complaints about products
Provide advice on reports of adverse events and other clinical trial issues to regulatory agencies
Compose and publish formal documents
Pursue the cause of complaints and negotiate with manufacturers abroad to improve quality
Inspect clinical samples send back from customers with complaint
Identify defects within the software and notify affected parties assist in problem resolution related to testing
Reads, writes, and understands specifications and inspection criteria to apply criteria using appropriate and properly configured inspection tools
Reviews and creates schematics and mechanical drawings

Quality Assurance Staff Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Quality Assurance Staff

List any licenses or certifications required by the position: ASQ, SQE, ISTQB, VAP, RBA, CSER, WD, CQA, CQE, CQT

Education for Quality Assurance Staff

Typically a job would require a certain level of education.

Employers hiring for the quality assurance staff job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Computer Science, Science, Technology, Math, Technical, Computer Engineering, Electrical Engineering, Education, Nursing

Skills for Quality Assurance Staff

Desired skills for quality assurance staff include:

Basic website testing
GVP
Lean UX methodology
Meat cuts
Quality assurance process
Science and technology
Test case and test report
Test plan
ISO 13485
J.C.A.H.O

Desired experience for quality assurance staff includes:

With at least 5 years of experience working as an engineer in the Customer Support function (or similar function) in any Electronics or Manufacturing industry (HDD/HGA/Slider and/or QA/QC experience an advantage but not necessary.)
ISO and IMS training, 6 sigma, 8D problem solving and Customer Relation skills/training are advantages but not necessary
With Good Time Management Skills
Applies proficient computer skills in the use of Microsoft Office and database applications
Provides quality guidance to other departments
Performs internal audits, supplier audits to ensure systems comply with requirements and are effective

Quality Assurance Staff Examples

1

Quality Assurance Staff Job Description

Job Description Example
Our company is looking for a quality assurance staff. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for quality assurance staff
  • Testing, result analysis and assisting in solving identified problems
  • Internal technical support
  • Coach/mentor Engineers/Techs as needed to drive document consistency and ease of use for reviewers ease of knowledge transfer
  • Shows deep understanding of architecture, scalability, availability and performance considerations its impact on quality engineering
  • Expert in core data structures algorithms and has the ability to implement them using language chosen
  • Drives functional design and implementation on major modules
  • Participate and represent Quality Assurance in all Configuration Center Manufacturing meetings
  • Establish a standardized quality system from incoming material through to outgoing product, to be used across all platforms for all customers
  • Set up a comprehensive IQA system (tools, processes, documents) per customer requirements
  • Develop comprehensive Process Management Plan (PMP) including test/inspection gates, accept/reject criteria
Qualifications for quality assurance staff
  • Bachelor’s degree or higher in Engineering from a four-year college or university required
  • Must have at least 5 years of experience in the medical device or pharmaceutical industry
  • BA or BS degree in Biological Science or a related field preferred
  • The Staff Quality Assurance Engineer will work with our highly skilled workforce on the latest technology stacks in an agile environment to support a growing internet banking platform
  • Must be able to sit at a desk and work in an office for a normal work week
  • 10 years of relevant working experience with at least 5 years of managerial level
2

Quality Assurance Staff Job Description

Job Description Example
Our innovative and growing company is looking for a quality assurance staff. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for quality assurance staff
  • Responsibility for tracking, researching, and responding to complaints
  • Responsibility for implementing a new Speech analytics program
  • Coach staff on techniques to increase performance
  • Develop methods to assist staff in performance areas
  • Teach / train negotiations techniques to staff
  • Educate staff of FDCPA and collection methods
  • Document strategies for new approaches to handling customer calls
  • At minimum, a high school level of education
  • Veterinarian or Pharmacist credential (License holder)
  • General knowledge of premix/feed production a major plus
Qualifications for quality assurance staff
  • With a Bachelor’s Degree a minimum of 8 – 12 years of related experience required
  • Minimum of 7 years of technical experience in Quality Assurance for web applications
  • Familiar with engineering documents, drawings, AMM's, IPCs, WDMs
  • Bachelor's degree from an accredited university in computer science, software engineering, information systems, a physical science, engineering or a mathematics-intensive discipline with 9-14 years of Position Relevant experience within the software development lifecycle
  • Experience with programming and/or scripting languages such as Java, Go, Perl, Python
  • Basic understanding of testing XML based Web Services in complex systems integration environments consisting of Web, Application, Database and Integration servers integration to Core Business Mainframes preferred
3

Quality Assurance Staff Job Description

Job Description Example
Our company is hiring for a quality assurance staff. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for quality assurance staff
  • Fluency in Korean and at least a basic level of English both written and spoken
  • Owning test processes and automation tooling
  • Engaging with stakeholders to identify, define, and refine requirements and user-acceptance
  • Advise scrum team members on quality concerns and support them in improving design and
  • Delivers engaging training sessions including dynamic learning activities, role plays, group problem solving, presentations, and facilitating discussions
  • Measures new hires’ knowledge of processes through assessments, tests and consistent evaluations throughout the training process and provide feedback to management
  • Communicates effectively with Quality Assurance and Staff Development Manager, and other department heads to identify possible gaps and department needs
  • Researches and provides useful information and tools to guide future training and development opportunities, changes and workshops
  • Performs strategic planning to facilitate the training needs of the department
  • Trains individuals to become subject matter experts within a specific training period
Qualifications for quality assurance staff
  • 3-4 years of strong technical competency and experience with web applications, REST / Web services, Java, JavaScript, J2EE, XML, unit-testing, shell-scripting and RDBMS is a must
  • Continuous Integration, Code/Test coverage using Git / Jenkins working in different methodologies is a plus
  • Bachelor’s degree in related field with 8+ years of Manufacturing Quality Experience
  • Able to write proper technical report
  • Good communication skill and ability to work with all levels of employees
  • A minimum of 8 years of professional experience OR Master’s degree with 6 years of experience OR PhD with 3 years of professional experience
4

Quality Assurance Staff Job Description

Job Description Example
Our company is growing rapidly and is hiring for a quality assurance staff. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for quality assurance staff
  • Creates a collaborative, positive atmosphere for learning
  • Supports participants with in-the-moment questions or issues
  • Assists the Quality Assurance & Staff Development Manager in producing training materials
  • Maintains overall accuracy of training materials and resources
  • Delivers constructive feedback on content or process improvements
  • Provides assistance and support to new hires via shadowing and post-training period check-ins
  • Creates and maintains a system for tracking training attendance
  • Executes effective pipeline management of students while acting as department trainer
  • Advises prospective students on requirements and procedures for admissions process
  • Informs and counsels students about available services, and assesses student needs
Qualifications for quality assurance staff
  • Bachelor's Degree in Information Systems, Information Technology (IT), Computer Science, or Engineering or significant IT technical experience
  • Knowledge of automation tools (Selenium ) is a huge plus
  • Must be able to work closely with Development, Product Management, Design, Support, and other key stakeholders
  • Knowledge of tools, concepts and methodologies of QA and Employee Development
  • PCI/HIPAA Laws
  • Service observing experience
5

Quality Assurance Staff Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of quality assurance staff. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for quality assurance staff
  • Provide primary support for Field Action activities
  • Schedules work flow to ensure accurate phone coverage
  • Provides back-up support to Quality Assurance & Staff Development Manager pertaining to quality checks relating to outbound and inbound communication, processes and maintenance as assigned by Quality Assurance Manager
  • Provides timely feedback and development to team members
  • Provides on the job support/mentoring/coaching for Enrollment Counselors as assigned by the Quality Assurance & Staff Development Manager
  • Perform AD/CFR related audits to ensure Airworthiness Documents/Engineering Authorizations comply with the requirements
  • Perform Risk Impact Analysis for Infrastructure and Application installations and upgrades
  • Provide guidance on Quality System Regulations to define applicable requirements
  • Assist Project Managers to define applicable project deliverables and create project plans and reports
  • Assist Project Managers to define appropriate levels of governance for individual projects
Qualifications for quality assurance staff
  • Identity risks and dependencies of the product and subsystems, prioritize effort, and deliver the project on time and according to milestones, specifications, and quality standards
  • Engage in test report analysis and test report creation
  • Help develop cooperative relationships between test team and individuals/groups that interact with the test team
  • Demonstrable experience creating and designing test REST/ SOAP API automation and test infrastructure (framework, CI, reporting)
  • 1-2 years of experience using ‘pytest, ‘junit’ or ‘testng’
  • 1-2 years of experience working within Agile environment

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