Quality Assurance Leader Job Description

Quality Assurance Leader Job Description

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Quality assurance leader provides expertise on automated software testing, use of software testing tools, and promote and recommend these tools when appropriate.

Quality Assurance Leader Duties & Responsibilities

To write an effective quality assurance leader job description, begin by listing detailed duties, responsibilities and expectations. We have included quality assurance leader job description templates that you can modify and use.

Sample responsibilities for this position include:

Represent Logistics QA on the HV QA Leadership Team when input is needed
Maintains monthly QA QEC and Logistics sustaining scorecards
Oversees resource and project planning for manual and automated testing
Responsible for working with PEGA Data Administrators to assist in identifying owners for unassigned GL accounts, assigning work tasks in PEGA
Lead the Compliance Audit team to ensure they are engaged and high performing with a focus on problem solving and team work
Accountable for leading and coaching a team of 5-10 Quality Assurance Specialists, consistently practicing high performing coaching routines (daily presence on floor, observational coaching, side by sides) to maximize employee engagement and client service delivery
Responsible for quarterly and monthly reporting, daily monitoring and tracking
Applies strong product and sales knowledge to the design and specifications of quality assurance audits, consistently identifying and communicating opportunities for improvement
Create a systematic approach for support quality assurance to ensure quality control across 18 countries
Periodically reviews all aspects of packaging operations as related to quality - staging, reconciliation, in-process inspection, label control

Quality Assurance Leader Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Quality Assurance Leader

List any licenses or certifications required by the position: ASQ, API, SQF, QMS, ISO, II, ASNT, GEHC, AMS, GMP

Education for Quality Assurance Leader

Typically a job would require a certain level of education.

Employers hiring for the quality assurance leader job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Science, Engineering, Biology, Chemistry, Computer Science, Education, Technical, Management, Information Technology, Business

Skills for Quality Assurance Leader

Desired skills for quality assurance leader include:

Quality system regulations and policies
Common standards and quality tools
Logistics
QMS concept
Access and PowerPoint
Agile/Scrum testing methodology
Appropriate testing techniques
Automated assembly and packaging
Automated testing
Concepts

Desired experience for quality assurance leader includes:

Oversee Quality directly for manufacturing and indirectly for supplies
Review internal processes and procedures using data-driven problem analysis tools to fix operating issues and reduce Cost of Quality & Failure
Manage and monitor the activities of manufacturing Quality associates, supplier operations, and support personnel to meet goals set for overall Quality initiatives
Lead projects and initiatives with a broad scope and high impact to the business
Meet all KPIs as developed by the Quality Leadership Team
Support NPD activities

Quality Assurance Leader Examples

1

Quality Assurance Leader Job Description

Job Description Example
Our company is hiring for a quality assurance leader. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for quality assurance leader
  • Evaluate QA Automation options + perform feasibility analysis to evaluate what QA tests can and cannot be automated
  • Audit loan files to agency guidelines
  • Provide leadership, vision and priorities for the Riverside Distribution Center
  • Ensure timely and open communication of all QA related information with all levels of leadership
  • Provide coaching, direction and support to the Riverside DC GMP Team members
  • Collaborate and implement common systems across the NA/LATAM warehouse network where appropriate
  • Work with Riverside DC Leadership Team to understand operational results and provide support
  • Understand future business changes and prepare team for all changes
  • Lead resolution of root cause Quality issues with suppliers
  • Coordinate and manage the Quality Assurance Release of Materials or Finished Products
Qualifications for quality assurance leader
  • Cards Domain knowledge, worked on EFT Switches and Issuing / Acquiring Systems
  • Experience implementing projects and systems using agile methodologies will be added advantage
  • Manage the In-Process Quality Control Testing (for material/product release)
  • Approve any Quality Control Standards (Sampling plans)
  • Approval of QA Related SOPs
  • Approval of validation protocols and reports
2

Quality Assurance Leader Job Description

Job Description Example
Our innovative and growing company is hiring for a quality assurance leader. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for quality assurance leader
  • Once the QA agent determines the need for coaching, the Team Leader of the agent fills out a Discussion Planner with specific target dates for each action to be taken
  • If the recommended actions outlined in the Discussion Planner are not met, sanctions will be imposed on the agent as determined by ACSC Management
  • Provide a monthly feedback to each team leader, in order to inform each of them about the performance of each of their direct reports
  • A monthly calibration meeting is held with the supervisors, in order to review the items covered in the QA process
  • Conduct workshops every 2 months to enhance the Clarity, Knowledge and Case Logging Skills of agents
  • Responsible for controlling and allocating staff resources, work rosters, trainings, leave applications and relieving arrangements, check daily attendance and prepare relevant reports for management
  • Works with each Team Member to identify and set goals
  • Monitors the performance of Individual Team Members
  • Coaches each Team Member to improve performance
  • Conducts daily informal coaching
Qualifications for quality assurance leader
  • Conducts weekly performance feedback sessions
  • Publicly praises good performance
  • Privately disciplines when performance or behavior is undesirable
  • Motivates each Team Member to achieve more (hold periodic meetings to understand areas of frustrations, understand what motivates each of your team members, identify signs of dissatisfaction, find out and understand their strengths and weaknesses, identify areas for improvement and set SMART goals to ensure these are completed)
  • Tertiary qualifications (or equivalent) in a relevant discipline from a college of University
  • Excellent industry & business expertise
3

Quality Assurance Leader Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of quality assurance leader. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for quality assurance leader
  • Contribute to specific projects and strategic initiatives as required
  • Oversight and control of day-to-day supervision of the QA Team and functions
  • Act as KYC Champion for the cees business, providing guidance on KYC requirements for new business take-on and trigger events
  • Delivery and maintenance of QA induction training for new employees and ongoing training around the functions of QA Team
  • Completion of MIS and Key Risk indicator’s for reporting purposes
  • BSc degree or equivalent in an Engineering, Science or related discipline
  • Previous exposure of working in a compliance or quality role within a Phara/Bio-pharma industry
  • Experience in direct interactions with regulatory agencies during site inspections preferred
  • Flexible with travel as some domestic and international travel may be required
  • Manage the operation of the Quality Assurance team undertaking planning, organising and delegating work, monitoring progress and intervening as required
Qualifications for quality assurance leader
  • HP Application Lifecycle Management (ALM) required
  • Experience in Oracle E-Business Suite and Hyperion, ALM, Integrity, SOX compliance
  • Experience implementing automation strategies
  • Proven leadership capabilities to plan, manage and track QA activities throughout the SDLC
  • Proficiency in creating test strategy
  • Demonstrated ability to manage multiple projects simultaneously and be able to adapt to changing business needs
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Quality Assurance Leader Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of quality assurance leader. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for quality assurance leader
  • Influencing site compliance to Quality policy, QMS procedures, and implemented standards ISO13485
  • Lead regulatory driven projects
  • Implementation and maintenance of food safety and GMP programs
  • Ensures alignment with food safety and cGMP regulations
  • Responsible for site HACCP team/program
  • Perform verification activities as appropriate
  • Knowledge of applicable regulatory standards and requirements for infant formula, adult nutrition, and performance nutrition
  • Must have strong technical writing and verbal communication skills
  • Recruiting and training new Customer Service Representatives (CSRs)
  • Developing the training plan and continuously training for existing CSRs
Qualifications for quality assurance leader
  • Experience in a leadership role, ideally within the financial advice industry
  • Minimum, Advanced Diploma in Financial Services or equivalent
  • Understanding of Authorised Representative obligations and knowledge of relevant legislation relating to Financial Services and the provision of advice
  • Minimum five to seven years of Quality Assurance and/or other applicable work experience
  • Experience as a direct people manager developing talent is a plus
  • Intermediate programming background a plus
5

Quality Assurance Leader Job Description

Job Description Example
Our company is growing rapidly and is looking for a quality assurance leader. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for quality assurance leader
  • Applies advanced technical expertise to provide input to tactical and strategic technology direction and establish methodologies
  • Authorizes projects, approves plans, strategy and cost estimates for projects, and drives priorities
  • Interact with personnel from departments outside of the Quality Inspection department, Manufacturing, Materials, Engineering
  • Providing input into Tenders, Supplier Questionnaires, Sales Bids, Quality Plans & Inspection Test Plans
  • Prepare and analyse quality reports for Management
  • Working closely with other functional areas
  • Ensure there is an effective sanitary/hygienic design review process, at the factory, for existing and new processes the factory structure
  • Thorough knowledge of the spec
  • Lead quality risk assessments and support Quality and Responsible Care (RC) audits
  • Support the non-conformance management (NCM) program, actively participate in associated root cause failure analysis, and implement corrective actions & preventative measures
Qualifications for quality assurance leader
  • Retail experience preferred, but not a must
  • Understanding of the fundamentals of Health & Welfare and broader benefit plan design is a plus
  • Experience\knowledge working in an agile environment a plus
  • Experience working in a fast paced global team structure a plus
  • Ensure QA staff are trained and developed to have the skills and knowledge to effectively perform their duties
  • Candidate must possess at least a Bachelor's/College Degree in a technology related discipline, such as IT or Engineering

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