Process Analyst Job Description
Process analyst
provides inputs for Business assessment, Business process modeling, System testing, System development life cycle, IT standards, procedures, policy.
Process Analyst Duties & Responsibilities
To write an effective process analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included process analyst job description templates that you can modify and use.
Sample responsibilities for this position include:
Perform QC at all levels of application for assigned module/ components/ projects/ workstreams while using relevant testing techniques and standard QA practices
Proficient in Requirements Analysis, Use case mapping, flowcharts and other techniques
Booking purchase orders in SAP within the agreed SLA
You will be responsible for defining and facilitating building an IT process management framework for performance monitoring and for producing analytics/reports on an ad hoc basis
Provides daily support and maintenance for a portfolio of vendor relationships
Manages/maintains the Service Level Agreements package associated to all assigned vendor programs and relationships
Provides a collective program/vendor performance review to ensure the Bancorp receives anticipated value and continuously enhances relationship after contract execution
Acts as vendor/service provider ombudsman, sustaining or improving relations between contracted 3rd parties and the Bancorp
Interface with Coordinator / Team Leader and/or Senior Analysts and with the internal clients to clearly understand the analysis request
Participate in implementation of process workflows and associated forms
Process Analyst Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Process Analyst
List any licenses or certifications required by the position: ITIL, PMP, BPM, EA, CPA, IIBA, CBAP, CMCA, PKI, ACCA
Education for Process Analyst
Typically a job would require a certain level of education.
Employers hiring for the process analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Education, Computer Science, Engineering, Finance, Business/Administration, Technical, Economics, Information Technology, Management
Skills for Process Analyst
Desired skills for process analyst include:
Excel
SAP
Microsoft Office
Techniques
Standards
Tools
Access
Standard desktop applications used by the business unit
Business processes
Business process/life cycle management principles
Desired experience for process analyst includes:
Possesses a university degree/college diploma in Computer Science or equivalent work experience, and/or 3+ years of experience in BMO IT environment
Illustrates good knowledge of BMO IT organization and processes
Is able to understand complexity in environments and potential for cross impact
Exhibits good analytical skills
Independence in task management
Innovation involvement (Kaizens, GB, Lean projects)
Process Analyst Examples
1
Process Analyst Job Description
Job Description Example
Our innovative and growing company is looking for a process analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for process analyst
- Use Microsoft Visio to create process designs
- Work with Application Development team for data integration and architecture needs
- Create test plans for solutions
- Create technical requirements
- Work with vendors on bug resolution
- Work with IT on identification and resolution of issues
- Conduct branch visits and provide training to end users, sometimes in front of large groups
- Partners with HR Recruitment Operations team, all recruiting areas, marketing, and senior HR executives to ensure Kohl's employment branding meets the needs of the business and introduces and changes or updates as needed
- Maintains consistent style and high quality of documentation, using excellent grammar and editing skills
- You will become familiar with all the complete inventory transaction process
Qualifications for process analyst
- Familiar with Business Process Model and Notation (BPMN)
- Demonstrate strong verbal, written, and presentation skills
- Strong understanding of global automated scheduling, including dependencies, step sequencing and alerting on abnormal conditions
- Ability to troubleshoot and resolve issues accurately and in a timely manner
- Communicate with customers, colleagues and fellow support organizations in a manner that builds effective working relationships
- Skilled in negotiation and conflict resolution (with both internal and external partners)
2
Process Analyst Job Description
Job Description Example
Our company is searching for experienced candidates for the position of process analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for process analyst
- Contact point for on request administration activities for all the unit management representatives
- Provide business guidance / training and information to stakeholders to assure compliance of data provided
- Execute regular maintenance activities for local sourcing supplier information portal
- Provide support for various administration activities
- Work with stakeholders to validate to-be processes and assist with stakeholder engagement
- Document related impacts and dependencies, such as the need for system changes, behaviour changes or policy changes required to enable the to-be processes
- Assist with estimating the work effort associated with new processes in order to aid the development of a workforce model
- Assist with identifying change impacts by comparing as-is and to-be processes
- Assist with implementation planning for the to-be process
- Experience in process re-engineering initiatives within Universal Banks
Qualifications for process analyst
- Provides professional, reliable and prompt customer service at all times
- Demonstrated ability to manage time and resources effectively to deliver the expected results
- Ability to work in an emergent environment, accepting varying points of view
- Ability to gain the trust and respect of their peers
- Self-motivated to meet service objectives, identifying problem areas to management in a timely manner, and suggesting appropriate next steps
- Adjusts well to new situations and changing priorities
3
Process Analyst Job Description
Job Description Example
Our innovative and growing company is looking for a process analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for process analyst
- Professional qualifications or similar CFA, qualified accountant, project management, MBA
- A proven Lean engineer with Project management and process engineering experience
- An excellent problem-solver skills and Root cause analysis
- Able to identify and structure issues, run accurate analysis and synthesize recommendations
- Able to challenge the current operating environment
- Willing to spend time on the floor with the teams doing the work
- Good with people – able to listen, handle and resolve team tensions and influence decision making
- A visionary, able to design appealing visions of the future/ thinking out of the box
- Previous exposure to Investment Bank operational product lines and / or Big 4 consultancy experience (beneficial)
- Participates and coordinates small process improvement or integration projects which includes research, analysis, documentation, and testing
Qualifications for process analyst
- Previous experience of vendor management procurement, contracting and purchasing
- Associate's Degree in Business plus 0-2 years process/project management experience, or equivalent
- Processes are efficient
- Operational components of projects are implemented with quality, processes impacted are enhanced to be as efficient as possible
- Administration staff have the documentation and proper training to effectively perform their day to day duties
- Advisors/Distributors are contracted in a timely manner, their information is maintained and their weekly compensation is paid
4
Process Analyst Job Description
Job Description Example
Our innovative and growing company is hiring for a process analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for process analyst
- Helping prioritize improvement opportunities
- Influencing all levels of management to ensure that service improvement activities are receiving the necessary support and are resourced sufficiently to implement solutions
- Crafting process maps which outline steps, interdependencies, technology intersections and responsibilities for HR processes, covering the full HR lifecycle, including talent, reward and HR operations
- Help to identify operational HR process requirements tied to the region that you support
- Ensure that country process localizations are accurately investigated and documented
- Work with PWC, third party Vendors and members of the AIM 2020 Program team as appropriate
- Develop procedures, guidelines and documentation
- Support the delivery of key program phases and activities such as UAT, Training, Business Readiness and Post go live support
- Helping to develop training courses, workshops, methods and knowledge management materials to support process management
- Providing training to users of the new processes
Qualifications for process analyst
- Has a good understanding of the business functions and relevant core processes and how they interact in the various supported entities
- Knowledge of Lean process improvement methodology
- Facilitating process mapping/modelling workshops with SME's
- Must be able to gown and enter Grade C pharmaceutical environment
- 5+ years progressive IT experience (Developer, tester, BA)
- Demonstrated skills and success with process improvement design and workflow analysis
5
Process Analyst Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of process analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for process analyst
- Plan and manage discrete pieces of work within an assignment, to agreed time, cost & quality
- Interpret a project brief & devise a high-level approach for delivery
- Analyse and document current state processes and metrics
- Prioritise issues and understand to the root causes
- Identify improvement areas in the process and the As-Is way of working of the business and suggest improvement recommendations
- Develop performance metrics and measures for the clients
- Lead/Consult with users to identify current operating procedures and to clarify program objectives
- Consult with users to identify as-is operating procedures , clarify program objectives and build a roadmap for solution implementation
- Contribute/ Lead efforts in analysis, design, and implementation of business solutions, by breaking the problem statements down into functional requirements and solution roadmap
- Comply with project reporting requirements and delivery milestones, including communicating of workstream status, risks, issues and proposed actions to mitigate
Qualifications for process analyst
- Experience with business requirements elicitation and definition
- Create business cases and managing benefits
- Manage business change within our clients – Workforce Engagement, Change Impact Assessment & Change Readiness
- Ensure that all deliverables meet required quality undertaking peer reviews, seeking feedback from internal customers
- Strong background in business analysis/process analysis supporting the development of complex technical enterprise solutions
- Proven experience in gathering, analysing and prioritising requirements from stakeholders across the organisation