Business Process Analyst Job Description

Business Process Analyst Job Description

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Business process analyst provides technical assistance throughout business process improvement and modernization efforts to reengineer methodologies and principles, including associated processes, technology, organization structure(s), skills, and organizational culture.

Business Process Analyst Duties & Responsibilities

To write an effective business process analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included business process analyst job description templates that you can modify and use.

Sample responsibilities for this position include:

Use business process modeling and analysis (BPMA) tools, methods and standards, such as Business Process Modeling Notation (BPMN), to fully obtain information about what capabilities the business needs and leverage more graphical techniques for facilitating communications
Re-engineering and transformation of business processes
Conducts cross-functional meetings, as needed, to interview a designated group of users (focus groups) to understand and address their needs, define problems appropriate solution requirements, develop specifications, analyze and document business processes, validate test procedures, review training material for the user community and define future product direction
Develop fully documented quantitative models of business processes to improve understanding of the impact of people, process and tool performance
Determining the as-is state of process work, identifying formal and informal business processes in the organization, and obtaining the context in which the process is performed and the value generated, the pain points that exist and possible solutions to address that create efficiencies and scale
Drive process analysis across all involved functions and stakeholders (service, engineering, supply chain, sales)
Consult with project stakeholders to understand business problems and translate them into functional and non-functional requirements
Work with business and other functions as needed on process implementation planning including job roles/incentives
Requirements gathering, analysis and determination of recommended solutions
Business process mapping, including identification of change impacts and needed business controls

Business Process Analyst Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Business Process Analyst

List any licenses or certifications required by the position: PMP, ITIL, BPM, SCRUM, PKI, IIBA, CBAP, ISO, APICS, LSS

Education for Business Process Analyst

Typically a job would require a certain level of education.

Employers hiring for the business process analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Education, Computer Science, Engineering, Finance, Business/Administration, Information Systems, Technical, Management, Accounting

Skills for Business Process Analyst

Desired skills for business process analyst include:

Techniques
Standards
Excel
Tools
Business process/life cycle management principles
Business processes
Process improvement methodologies
Financial services industry practices
Regulations and processes
SAP applications on a technical level

Desired experience for business process analyst includes:

Bachelor’s degree in Industrial, Mechanical, Electrical Engineering or similar
Strong knowledge of material flow methodologies including sequencing, kitting, repack
Experience in project management of capital expenditures
Ability to materialize concepts into a functional operational model working diligently with the supervisors and operators in the shop floor
Minimum 18 months of experience in P2P/O2C process
Strong P2P/O2C process knowledge

Business Process Analyst Examples

1

Business Process Analyst Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of business process analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for business process analyst
  • Map the people, business processes and technology vertically and horizontally to understand the flow of activities and resources that support the delivery of products and services to customers
  • Demonstrates expertise with a variety of sources (SAP, XML, flat file, excel spreadsheets)
  • Build a Key User community per country and involve them early on in the process
  • Plan and conduct training to the key user community
  • Oversee and coordinate the introduction and go-live process
  • Foresee and give adequate post live support
  • Design, develop and implement CXT scorecards that illustrate customer experience with new initiatives, including Pilot Programs
  • Use Root Cause Analysis to identify the source of Quality issues and Process inefficiencies
  • Attend workshops and provide support to documenting Business Requirements
  • Populate & maintain Traceability Matrix with business requirements
Qualifications for business process analyst
  • Ability to interact with executives and managers
  • Proficiency in MS Office Professional
  • Advanced analytical skills, usually through experience in related jobs or through formal training in system analysis, is required to redesign processes
  • Knowledge of financial industry including investment and accounting, usually obtained byexperience in several related areas, is required to design process improvements
  • 3-5 years related work experience in financial industry operations or systems
  • College Degree and Paralegal Certificate preferred
2

Business Process Analyst Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of business process analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for business process analyst
  • Studies methods of improving work measurements or performance standards
  • Participates in the development and implementation of requirement practices and processes and the development of engineering policies, procedures and tools
  • Work in IAM (Identity and Access Management) space to support organizational goals
  • Ensure compliance and governance
  • First level of support to troubleshoot and resolve issues within existing Business Intelligence (BI) reports assist with the development of organizational & improvement projects
  • Utilizes expertise in business objects enterprise products such as BEX, web-intelligence, dashboards, explorer, analysis for OLAP
  • Lead Gap-Analysis sessions
  • Analyzes, validates and develops business process requirements
  • Collects the data required to perform Root Cause Analysis (RCA) of Production Errors and/or Process inefficiencies and to identify their main Drivers
  • Works with the leaders of operational units to assess their readiness to use continuous improvement methods and for staff development that supports improvement
Qualifications for business process analyst
  • 2+ years relevant experience in the securities servicing industry or 1 year experience with legal/paralegal education
  • Minimum 5 years of experience managing projects .Bachelors degree or equivalent experience
  • Works on high priority projects where business problems are complex or unique
  • Bachelor degree in Business Administration or related discipline preferred or equivalent work experience
  • Report automation/scheduling
  • Maintains technical knowledge of operations and how operation relates to other areas in the bank
3

Business Process Analyst Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of business process analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for business process analyst
  • Assists in the implementation of new accounting pronouncements, regulations, and laws for the Company
  • Provides administrative support to department
  • You will be working with Business Partners, IT Partners, Vendors and your Project Team to identify root cause of operational business issues and develop creative solutions involving work flow procedures, and new technologies
  • You will work closely with the Project Manager, Development Consultant, Architect and Developers to provide high quality, cost effective solutions
  • As we grow you will work closely with project teams to provide process analysis support in implement new solutions for our business partners while aligning to our overall long term strategic plans
  • Monitoring business partners in process support and life cycle maintenance
  • Gathers data on existing functional group processes from interviews with managers and employees
  • Under general direction, this position will function as a liaison with IT Technical Staff to ensure that information technology designs, data, reports, systems, and processes meet the needs of the Facilities Department system users
  • Represents business unit with project management, users, and customers
  • Develops and provide training to Facilities staff the Business as required
Qualifications for business process analyst
  • 5-7 years’ experience as a business process analyst with a strong knowledge of Unit Pricing, Financial Reporting and Tax operations within an asset servicing business
  • Demonstrated talent to prioritize and to adjust priorities according to the desires of the executive team
  • Ability to dissect and communicate data and technical items effectively to others at all levels of technical ability
  • Ability to be self-sufficient by driving initiatives and executing tasks to completion
  • Ability to discover, identify or investigate opportunities for improvement in both data and businesses processes
  • Complete business diagnostic analysis to document business models in relation to service, process, people, inputs, technology
4

Business Process Analyst Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of business process analyst. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for business process analyst
  • Leads issue resolution /project planning, resourcing, progress reporting, issue resolution and delivery of results
  • Run gap and issue analysis / projects independently from initiation through completion, receiving guidance & support from subject-matter experts in the team or in similar functions in other parts of the organization
  • Recommend schedule, cost & resources or scope changes
  • Proactively keep management informed of progress, key issues and changes which may impact the business
  • Develop communication material for various stakeholders, corporate management and distributors
  • Interact regularly with team members and peers in the organization to stay up-to-date on ongoing sales operations issues
  • At the same time, you will gain and apply knowledge about Agilent's industry, infrastructure and organization
  • Participate in the work effort of small to large projects
  • Develop business relationships and participate in process improvement sessions with the business
  • Works with users to test and obtain approval to move changes to production
Qualifications for business process analyst
  • Demonstrated proficiency with lean concepts (Six Sigma, Kaizen, Kanban, ) and their application to help drive business efficiency
  • Familiarity with industry technology
  • Experience in the development of functional process architectures supporting a Live Virtual Constructive training environment
  • Basic knowledge of the concept of end-to-end Quality systems development
  • Possess excellent analytical skills, the ability to integrate information from multiple sources to execute effectively and
  • BA/BS in business, IT, or related field
5

Business Process Analyst Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of business process analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for business process analyst
  • Provides support with monitoring and evaluating compliance with documentation standards, policies, procedures, and templates
  • Lead key business unit initiatives by managing reporting dashboards
  • Develop and maintain business unit reporting required for executive management
  • Validate and confirmation of business unit data
  • Site coordinator for business activities (key badge administration, monthly validation of controls and timeclock)
  • Business activities related with compliance (Security walk-through and badge access)
  • Support defined relationship activities with existing or potential clients
  • Creates and maintain activity workflows with clients to support the relationship like client reporting dashboards, escalation reporting, incident management and change management
  • Analyze client information and data to determine future reporting and process workflow requirements
  • Performs customer and account maintenance per reports, client workflows, post mail, or by direct instruction from immediate supervisor
Qualifications for business process analyst
  • Excellent analytical skills (listening, questioning, challenging, modelling )
  • At least 5 years of experience in business process improvement and process management
  • Bachelor’s Degree in Information Technology or Business Administration
  • 7+ years of experience in process management and improvement methodologies – Lean, Six Sigma
  • 2+ years of experience writing queries with SQL
  • Experience handling large volume of data and building reports from multiple sources

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